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    Job DescriptionAmazon Logistics (AMZL) is undergoing growth at an unprecedented level on a global scale. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but the entire industry. In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders. Amazon is seeking a Senior Operations Engineer to support the Process Engineering team. This individual will be the owner of a process/product roadmap and ensuring delivery to the vision of the next generation of AMZL delivery station. This is a unique opportunity at a critical juncture in Amazons growth to drive end to end product delivery from inception to execution. We are looking for hands-on leaders with experience managing new product and process development for high dollar value programs. To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech, Operations, Safety, Supply Team and others to innovate at scale and drive the development roadmap. You will manage large, complex initiatives, deal with ambiguity and advocate on behalf of the customer to develop the next generation of AMZL delivery station. Key job responsibilities - Initiate, define, plan and manage the roll out of the product features and enhancements for the next generation of AMZL Delivery Stations. - Work closely with a partner teams in Engineering, Tech and Operations to build impactful products - Identify new programs to onboard and integrate. - Lead execution of the product with high-level of discipline and engagement with the product development teams. - Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis using strong written and verbal communication skills. - Hold partner teams accountable for delivery of project roadmap. Own a part of the vision of the next generation DS roadmap, including execution. Meet defined milestones and delivery dates. - Drive a culture of innovation across the AMZL Process Engineering Organization. - 25% travel based on business needs About the teamNorth America Process Engineering Team is a part of the Worldwide Engineering and Design Organization. It owns physical infrastructure in the Last Mile Delivery stations, ideates, develops and scales technical solutions and systems improving operations safety, efficiency and reliability. Basic Qualifications:- 5+ years of directly managing and responsible for multiple large projects experience- 5+ years of Microsoft Office products and applications experience- 5+ years of maintenance or engineering experience- 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment Preferred Qualifications:- Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration, or Master's degree or above in STEM (Science, Technology, Engineering, and Mathematics)- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites- Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality- Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments- Experience working under pressure in a cross-functional organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 119,600.00 - 161,700.00 USD annually
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    Job DescriptionJoin our GenAI-focused team to lead the revolution in Software Development at Amazon🎯 Position OverviewWe're seeking an experienced Engineering Manager to lead a team building AI-powered development solutions that will transform how Amazon engineers write, review, and deploy code at scale.💫 Leadership Responsibilities* Build and mentor a high-performing team of engineers focused on AI and developer solutions* Drive technical strategy and roadmap for AI-assisted development innovations* Partner with senior leadership to align team objectives with organizational goals* Champion adoption of new solutions and methodologies across Amazon's engineering teams💡 Your Impact* Shape the technical direction of AI-powered development solutions* Drive engineering excellence and innovation in your team* Influence the future of software development practices at Amazon* Build partnerships across organizations to drive adoption* Mentor and develop the next generation of technical leadersKey job responsibilities• Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.• Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other partner teams to ensure the successful delivery of features.• Ensure timely execution of key organizational automation goals and customer launches by removing blockers and reducing execution risks.• Work closely with the leadership team to provide input on roadmaps and strategic discussions.• Be deeply involved with engineers to architect and develop the best technical designs and approaches.• Build operational excellence to reduce lead times and maintain the operations of critical services.• Clearly communicate technical decisions and progress to both technical and non-technical audiences. Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually
  1. Amazon

    Area Manager II - Edwardsville

    • Full Time
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    Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Edwardsville - 70,000.00 - 90,900.00 USD annually
    • Full Time
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    Job DescriptionHow do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Software Development Engineer who combines superb technical, research and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. Experience with embedded system development, and debugging issues spanning the hardware/software boundary are preferred. Previous experience in developing safety-critical software is also valued. A successful candidate will be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems! You will work hard, have fun, and of course, make history!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilities* Design, develop and test critical features for embedded applications and platforms that power the Prime Air Drone.* Perform root cause analysis and implement fixes for complex functional and performance issues.* Collaborate with our hardware teams and vendors to enable new computing hardware and functionality. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of embedded firmware development experience Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
    • Full Time
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    Job DescriptionHow do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Software Development Engineer who combines superb technical, research and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. Experience with embedded system development, and debugging issues spanning the hardware/software boundary are preferred. Previous experience in developing safety-critical software is also valued. A successful candidate will be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems! You will work hard, have fun, and of course, make history!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Key job responsibilities* Design, develop and test critical features for embedded applications and platforms that power the Prime Air Drone.* Perform root cause analysis and implement fixes for complex functional and performance issues.* Collaborate with our hardware teams and vendors to enable new computing hardware and functionality. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of embedded firmware development experience Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
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    Job DescriptionJoin an innovative team that delivers tailored intelligence products and services to protect our customers and business operations. In this role, you will produce rapid risk assessments, conduct open-source intelligence (OSINT) investigations, and translate complex customer requirements into scalable, actionable solutions. You will leverage OSINT and tradecraft to uncover emerging threats, and develop strategic products that help customers anticipate risks and look around the corner. The ideal candidate thrives in a fast-paced, dynamic environment that demands critical thinking, deep-dive analysis, and the ability to manage competing priorities with exceptional attention to detail. They bring a genuine passion for delighting customers, collaborating across teams, and continuously raising the bar - always seeking opportunities to refine processes, close gaps, and deliver more impactful products. Key job responsibilities• Collect, analyze, and interpret complex data with a strong understanding and application of analytical techniques. • Proactively identify and analyze relevant threats and trends and produce written strategic analysis, oral briefs, and tactical/investigative assessments in a cohesive and concise format to serve customers across business lines. • Engage with internal customers to understand their priorities and translate the requirements into solutions. • Identify new solutions, methodologies, including using AI, to help improve information collection and reporting. Including the creation of maps or other visuals and tools to support the team's deliverables. • Perform thorough quick-turn and deep dive open-source investigations and monitoring. • Support business continuity, crisis, and security management teams, including as needed outside typical work hours during security incidents and emerging crises.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience with open source investigation techniques- Can show strong verbal and written communication skills- Experience handling confidential information- Experience that includes strong analytical skills, attention to detail Preferred Qualifications:- Master's degree or equivalent, or experience in a professional field or military- OSINT certifications or equivalent training- Experience with the intelligence cycle and Priority Intelligence Requirements (PIR) development- 3+ years in intelligence, investigative, or analytical disciplineAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 127,500.00 USD annually
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    Job DescriptionJoin an innovative team that delivers tailored intelligence products and services to protect our customers and business operations. In this role, you will produce rapid risk assessments, conduct open-source intelligence (OSINT) investigations, and translate complex customer requirements into scalable, actionable solutions. You will leverage OSINT and tradecraft to uncover emerging threats, and develop strategic products that help customers anticipate risks and look around the corner. The ideal candidate thrives in a fast-paced, dynamic environment that demands critical thinking, deep-dive analysis, and the ability to manage competing priorities with exceptional attention to detail. They bring a genuine passion for delighting customers, collaborating across teams, and continuously raising the bar - always seeking opportunities to refine processes, close gaps, and deliver more impactful products.Key job responsibilities• Collect, analyze, and interpret complex data with a strong understanding and application of analytical techniques. • Proactively identify and analyze relevant threats and trends and produce written strategic analysis, oral briefs, and tactical/investigative assessments in a cohesive and concise format to serve customers across business lines. • Engage with internal customers to understand their priorities and translate the requirements into solutions. • Identify new solutions, methodologies, including using AI, to help improve information collection and reporting. Including the creation of maps or other visuals and tools to support the team’s products. • Perform thorough quick-turn and deep dive open-source investigations and monitoring. • Support business continuity, crisis, and security management teams, including as needed outside typical work hours during security incidents and emerging crises.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience with open source investigation techniques- Experience handling confidential information- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience with written and verbal communication and presentation Preferred Qualifications:- Master's degree or equivalent, or experience in a professional field or military- OSINT certification or equivalent training- Experience with the intelligence cycle- 3+ years of intelligence, investigative, and analytic experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionJoin an innovative team that delivers tailored intelligence products and services to protect our customers and business operations. In this role, you will produce rapid risk assessments, conduct open-source intelligence (OSINT) investigations, and translate complex customer requirements into scalable, actionable solutions. You will leverage OSINT and tradecraft to uncover emerging threats, and develop strategic products that help customers anticipate risks and look around the corner. The ideal candidate thrives in a fast-paced, dynamic environment that demands critical thinking, deep-dive analysis, and the ability to manage competing priorities with exceptional attention to detail. They bring a genuine passion for delighting customers, collaborating across teams, and continuously raising the bar - always seeking opportunities to refine processes, close gaps, and deliver more impactful products.Key job responsibilities• Collect, analyze, and interpret complex data with a strong understanding and application of analytical techniques. • Proactively identify and analyze relevant threats and trends and produce written strategic analysis, oral briefs, and tactical/investigative assessments in a cohesive and concise format to serve customers across business lines. • Engage with internal customers to understand their priorities and translate the requirements into solutions. • Identify new solutions, methodologies, including using AI, to help improve information collection and reporting. Including the creation of maps or other visuals and tools to support the team’s products. • Perform thorough quick-turn and deep dive open-source investigations and monitoring. • Support business continuity, crisis, and security management teams, including as needed outside typical work hours during security incidents and emerging crises.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience working independently with minimal supervision- Experience with open source tools and resources- Can show strong verbal and written communication skills- Experience handling confidential information- Experience producing strategic intelligence report and/or threat assessments Preferred Qualifications:- Master's degree or equivalent, or experience in a professional field or military- Bi-lingual skills; English and Mandarin- Subject-matter expertise in Greater China Region- 5+ years in intelligence, investigative, or analytic fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 72,900.00 - 127,500.00 USD annually
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    Job DescriptionJoin an innovative team that delivers tailored products and services to protect our customers and business operations. In this role, you will proactively identify, analyze, and inform relevant weather and climate trends and translate customer requirements into scalable, actionable solutions. You will leverage OSINT, climate radar and satellite imagery, and tradecraft to identify emerging threats, and develop produce written and oral briefs that help customers anticipate risks and look around the corner. The ideal candidate thrives in a fast-paced, dynamic environment that demands critical thinking, deep-dive analysis, and the ability to manage competing priorities with exceptional attention to detail. They bring a genuine passion for delighting customers, collaborating across teams, and continuously raising the bar - always seeking opportunities to refine processes, close gaps, and deliver more impactful products.Key job responsibilities• Collect, analyze, and interpret climate data, radar, and satellite imagery using statistical methods and impact models. • Proactively identify and analyze relevant threats and trends and produce written and oral briefs, in a cohesive and concise format to serve customers across business lines. • Monitor, forecast, and effectively communicate weather, water, and climate hazards globally• Engage with internal customers to understand their priorities and requirements • Support business continuity, crisis, and security management teams, including as needed outside typical work hours during security incidents and emerging crises.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Can show strong verbal and written communication skills- Experience handling confidential information- Experience working independently with minimal supervision- Experience with forecasting and radar tools Preferred Qualifications:- Degree in meteorology, atmospheric science, or relevant experience- Experience handling spacial data using Geographic Information Systems (GIS) softwareAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 88,300.00 - 154,500.00 USD annually
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    Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekAbout the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- 3+ months of customer service experience/Operation Call/Command Center work environment- 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment- Typing skills at 35 words per minute with high accuracy- Knowledge of working over internet and successfully navigating websites Preferred Qualifications:- Bachelor’s degree – Preferably in Criminal Justice, Political Science, Crisis Management or Business Administration- Exude patience and ownership with each customer- Exemplary performance record, particularly with regard to quality & productivity- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitude- Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcomeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Goodyear - 22.00 - 31.00 USD hourly
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    Job DescriptionAmazon Australia is seeking an experienced Product Manager to join the Low ASP (Average Selling Price) team within our 3P Marketplace and Stores business. This role is critical to our strategy of expanding selection, improving competitiveness, and driving growth in low-priced product categories that are essential to everyday Australian shoppers.As a Product Manager on the Low ASP team, you will own end-to-end strategy and execution for programs that grow selection, improve pricing, and enhance the customer experience through product innovations for low-ASP categories. You will work cross-functionally with Seller Services, Category Management, Supply Chain, and Technology teams to remove friction for sellers and deliver value to customers.This is a high-visibility role that requires a balance of strategic thinking, data-driven decision-making, and hands-on execution. You will define the roadmap, set goals, and drive measurable business outcomes while navigating ambiguity in a fast-moving marketplace environment.________________________________________________There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.This position requires full-time in-office presence 5 days per week at our CBD location.Key job responsibilities- Own the product strategy and roadmap for Low ASP categories, defining success metrics (selection growth, price competitiveness, conversion rate, customer adoption) and delivering against them.- Develop and execute seller acquisition and engagement programs to expand Low ASP selection on Amazon.com.au, focusing on high-demand categories where customers seek affordable options.- Analyse pricing and competitiveness data to identify gaps and drive initiatives to close those gaps through seller incentives, fee structures, and operational improvements.- Partner with Technology and Product teams to build scalable tools, automation, and self-service capabilities that reduce seller friction and accelerate Low ASP selection onboarding.- Lead cross-functional initiatives with Category Management, Supply Chain, and Operations to optimise the end-to-end customer experience for low-priced products (e.g., shipping cost, delivery speed, product quality).- Define and run experiments (A/B tests, pilots) to validate hypotheses and iterate on program design based on data and customer feedback.- Create and present business reviews (WBR/MBR/QBR) to senior leadership, clearly articulating progress, blockers, and strategic recommendations.- Build mechanisms for ongoing performance monitoring, anomaly detection, and rapid response to emerging trends in the Low ASP space.- Collaborate with regional and global counterparts to share learnings, align on best practices, and localise global programs for the Australian market.- Influence without authority across multiple teams and stakeholder groups, driving alignment on shared goals and priorities.A day in the lifeIn this role, you will focus on building scalable programs that connect sellers with customers seeking affordable products across high-demand categories. You might start your day reviewing performance data to identify gaps in selection or pricing competitiveness, then collaborate with our Seller Services team to design incentive programs that drive participation. Later, you could be working with our Technology team to prototype a new self-service tool that reduces friction for sellers, or presenting findings from a recent experiment to leadership. You will move fluidly between strategic planning and hands-on execution, balancing the ambiguity of a fast-moving marketplace with data-driven decision-making. Your work directly impacts both the sellers who build their businesses on our platform and the customers who depend on us for everyday value.About the teamThe Low ASP Australia team sits within Amazon's 3P and Stores organisation and is focused on making Amazon.com.au the preferred destination for affordable, everyday products. We work at the intersection of seller experience, customer value, and competitive strategy to grow selection in categories where price-conscious Australian shoppers need more choice.Our team operates with a startup mentality inside one of the world's largest companies. We move fast, experiment often, and obsess over both seller and customer outcomes. We value data-driven decision-making, ownership, and a bias for action.Based in Sydney, we collaborate closely with global Marketplace teams while maintaining deep focus on the unique dynamics of the Australian market. If you thrive in ambiguity, love solving hard problems, and want to build something meaningful at scale, we'd love to hear from you. Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWant to participate in building the next generation of online payment system that supports numerous countries and payment methods? We are seeking talented software engineers to join one of the fastest growing areas in Amazon’s e-commerce services platform. We offer competitive salary and benefits, career growth opportunities and an exciting and team-oriented atmosphere.We want to move all the money in the world! We deliver game-changing financial processing power for the some of the world’s largest technology platforms including Amazon.com, Amazon Kindle, and Amazon Web Services.We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.The Amazon Payments Services processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce services platform. Key job responsibilities* Define, design, and implement multi-tier distributed software applications.* Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.* Must be able to independently design code and test major features, as well as work jointly with other team members to deliver complex changes.* Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.,).* Provide on-call production support for payment platform applications Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon is seeking a Risk Analyst to join the Global Risk & Business Continuity team within Compliance & Data Integrity (CDI). This team identifies, assesses, and helps mitigate operational risks across Global Operations Support Services (GOSS) — working to ensure that the processes supporting Amazon's infrastructure portfolio are resilient, well-documented, and continuously improving.In this role you will support risk assessments, remediation tracking, business continuity planning activities, and cross-functional coordination under the guidance of senior risk leaders. You'll help translate risk findings into clear reporting for leadership, track open actions through to resolution, and work across teams to ensure the right people are connected to the right problems. This role suits someone who is organized, curious about how complex operations can break down, and effective at driving follow-through in ambiguous environments.Key job responsibilities- Support the execution of risk assessments across operational processes, identifying gaps in controls, documentation, and recovery readiness- Track remediation actions from identification through closure, ensuring owners are clear, timelines are met, and evidence of completion is documented- Contribute to business continuity planning activities including plan maintenance, exercise coordination, and post-exercise findings documentation- Coordinate across functional teams - Operations, Legal, Policy, Compliance - to gather inputs, confirm alignment, and drive action on open risk items- Prepare clear, concise risk reporting and status updates for senior leaders, translating operational detail into executive-ready narratives- Maintain risk registers, action trackers, and program documentation to support inspection and audit readiness- Support the development and improvement of team processes, templates, and mechanisms that make risk work repeatable and scalable- Identify patterns across findings and assessments that surface recurring themes or systemic gaps, and escalate to senior team members- Contribute to ad hoc projects and analyses as the team's portfolio evolvesA day in the lifeAmazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Compliance & Data Integrity (CDI) vertical under GOSS ensures Amazon's operations are compliant, resilient, and built on trusted data. The Global Risk & Business Continuity function quantifies operational risk to influence strategic decisions across the infrastructure portfolio, translating disruptions and resilience gaps into financial and operational impact scenarios.This function is distinct from Compliance Operations (adherence to rules) and Strategic Enablement (capital decisions). Global Risk provides the quantified risk signals both rely on - drawing on Data Governance for inputs, Regulatory Strategy for external drivers, and Compliance Operations for control effectiveness data. Basic Qualifications:- Experience in auditing, risk management, compliance, program management, or quality management systems- Can show strong verbal and written communication skills- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company- Bachelor's degree in Risk Management, Business, Operations, Finance, Engineering, or equivalent experience Preferred Qualifications:- Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk- Experience working cross functionally across several teams- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Exposure to business continuity planning, audit processes, or operational resilience workAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 55,600.00 - 97,400.00 USD annually
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    Job DescriptionAmazon Business Marketplace Account ManagerAmazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world, and we are recruiting to make this vision a reality. Amazon Business is Amazon’s response to tackle this incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enables the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.Responsibilities:Amazon is seeking a result-driven, self- motivated, passionate and dedicated Time Bound Account Manager based in Shenzhen. Your responsibility is to help CN-based Amazon Marketplace sellers catch the Brand-New Amazon Business(B2B) opportunity, utilize Amazon's suite of products/services to deliver new business growth and maximize revenue generation for them. Meanwhile, you should take initiative to find out business blockers or improvement area, as well as work with Amazon internal teams to move them so as to continually improve sellers’ experience on Amazon. You will prospect, present, and close high potential merchants to our various services and programs.You should have a track record delivering on unreasonable sales goals. You should also have a-demonstrated ability to think strategically about business, product, and technical challenges, along with the ability to come up with original approaches and operational improvements. Candidates should be comfortable both in a self-sufficient role, as well as one of team support and interaction. Ownership is extremely important.Your superior communication, organizational and inside sales skills, will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the responsibility for achieving our business objectives. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.Core Responsibility:• Identify, qualify, and engage with Amazon existing sellers for the Amazon Business- Marketplace while creating a clear value proposition of selling to business customers on Amazon, along with the features and functionality.• Meet or exceed quotas, revenue targets, and operational metrics.• Analyze the business and conduct deep dive analysis; provide routine executive-level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data.• Assist internal partners to drive change, remove roadblocks, and close business.• Advocate on behalf of Sellers and other external stakeholders to influence product roadmap Basic Qualifications:- 3+ years of digital advertising and client facing roles experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insightsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionCustomer Experience and Business Trends (CXBT) is seeking a Senior Technical Program Manager to join our exciting team building advanced model and agent evaluation capabilities that measure the performance of GenAI (LLMs, multi-modal models, LLM-based agents) and end-customer experience, providing performance benchmarks versus alternatives. This product provides an opportunity to influence how Amazon teams improve customer experiences through comprehensive model assessment and optimization capabilities. Our objective is to create a self-guided application that empowers teams across Amazon to independently evaluate AI/ML models and LLM-powered agents, and measure application-level outcome metrics. This allows teams to make data-driven decisions about model selection and optimization with speed and agility.The ideal candidate will be comfortable in a fast-paced environment and have proven experience planning, executing, and delivering projects across cross-functional teams. The role will work with engineering, product managers, scientists, and legal teams. This position requires balancing competing priorities, negotiating resources, managing technical trade-offs, and delivering measurable business impact. The successful candidate must demonstrate deep technical expertise in data-driven decision making, experience with model evaluation frameworks and methodologies, hands-on experience in LLM-based agent development or LLM/Agent evaluation, and the ability to influence without authority across multiple teams.Key job responsibilities- Work with product managers and software development managers to scope and define roadmap priorities.- Develop and execute program roadmaps across product, engineering, and science teams.- Define success metrics and KPIs, tracking progress towards program goals.- Create cost awareness of both headcount investment and OPEX, and establish tracking and forecasting mechanism for OP1/OP2 input.- Leverage your technical experience of Agents/LLMs to highlight projects risks, look around corners and help the team deliver efficiently.- Anticipate bottlenecks, provide escalation management, and make strategic tradeoffs to optimize time-to-launch.- Interface with senior leadership to provide program updates and strategic recommendations.A day in the lifeIn this role, you'll collaborate daily with engineering teams, applied scientists, and product managers to advance self-service Agent/LLM/Application evaluation capabilities. You'll partner with internal customers across organizations and CXBT teams to understand their study needs and translate them into technical requirements. Your day involves balancing multiple priorities-from coordinating onboarding requests for new models like reasoning LLMs to managing cross-functional integrations. You'll navigate technical trade-offs with engineering/science, negotiate timelines with stakeholders, and ensure evaluation frameworks meet the diverse needs of both technical and non-technical users seeking to optimize their AI solutions.About the teamCustomer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. Basic Qualifications:- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardwareAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
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    Job DescriptionAmazon's EU International Technology (EU INTech) organisation is creating new ways for customers to discover products through innovative customer experiences. Our team lead AI-native practices to make the path to product effortless, globally — experiment fast, grow our people, and deliver what customers feel.We are a science and engineering team within EU INTech, responsible for designing and developing AI/ML science solutions. We innovate on the frontlines of customer experience WW across different categories: Healthcare, Everyday Essentials, Groceries, Amazon Haul. We work across the full customer journey from search to post-purchase. We are located in the Madrid Technical Hub.We are looking for an Applied Scientist who is passionate about solving highly ambiguous and challenging problems at global scale. This is a hands-on, end-to-end applied science role where you will own the full lifecycle of science solutions — from business problem analysis and science plan design, through development and experimentation, to production deployment. We are looking for AI/ML experts with knowledge on ranking, computer vision, recommendation systems, search, and customer experience design.What makes this role unique:•    End-to-end ownership – You will analyse business problems, map them to science plans, and design and develop solutions from ideation to production. We are owners of the full science lifecycle.•    Applied science with a research edge – While our focus is on delivering applied science solutions that drive measurable business impact, our team actively pushes the state of the art in areas such as computer vision and Generative AI.Hands-on execution – We need scientists who thrive in building, experimenting, and shipping.What We're Looking For•    A scientist who can independently analyse any business problem and design a rigorous science approach to solve it•    Strong hands-on engineering skills — you build and ship, not just theorise•    Deep expertise in one or more of: computer vision, generative AI, recommendation systems, ranking, or NLP•    Experience taking ML models from research to production at scale•    Comfort with ambiguity and the ability to structure complex, undefined problems•    A passion for customer-centric innovation and measurable impact•    A strong communicator capable to adapt the message from a science audience, to engineering or leadershipKey job responsibilities- Analyse complex business problems and translate them into well-defined science plans with clear milestones and success criteria- Design, develop, and deliver ML/AI models end-to-end — from research and prototyping through to production systems at Amazon scale and extending solutions going beyond the state of the art- Work with state-of-the-art models in computer vision, ranking and generative AI to power new customer experiences globally- Own major science challenges for the team, driving solutions from ideation through experimentation to production deployment- Collaborate with a variety of roles and partner teams around the world to deliver integrated solutions- Influence scientific direction and best practices across the team.- Maintain high quality standards on team deliverables- Contribute to expanding the state of the art in computer vision, ranking and GenAI through publications and internal knowledge sharing Basic Qualifications:- PhD or equivalent research experience- Experience in building models for business application- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience building machine learning models or developing algorithms for business application Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionDo you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.Key job responsibilitiesThe Applied Scientist serves as key contributor supporting recruiting program managers, recruiters, and AUTA leadership while providing technical guidance to demand planning, school strategy, and supply forecasting teams.• Own science models that power target school recommendations, talent supply projections, and school-to-requisition matching across Amazon's global campus recruiting footprint.• Create data-driven models that optimize school sourcing strategies and recruiter decision-making while considering diversity requirements, data privacy thresholds, and institution-specific characteristics.• Develop and maintain supply forecasting models, school ranking algorithms, and multi-objective optimization systems using time-series forecasting, machine learning, survival analysis, and causal inference techniques.• Lead development of AI systems to automate school identification, supply-demand gap analysis, and strategy recommendations while ensuring transparency and alignment with recruiting objectives.• Plan and implement controlled experiments to test new recommendation mechanisms, validate supply projection accuracy, and optimize school engagement strategies across different markets and role families.• Partner with recruiting program managers, recruiters, and downstream engineering teams to translate ambiguous talent supply challenges into well-defined scientific formulations with measurable outcomes.About the teamOur team focuses on understanding and improving the experience of both job seekers and the recruiters who support them. You'll be at the intersection of people, data, and technology—solving fascinating problems that directly impact how we hire the best talent globally. Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually
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    Job DescriptionDo you love entertainment, media, and technology? Are you looking for an exciting and creative challenge in an innovation-driven, talent-focused company? Come make history as a member of Amazon's Global Entertainment Legal team in Amazon’s world-class legal department. We are seeking an exceptional Corporate Counsel to support Amazon Music, Amazon’s immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture.Key job responsibilitiesStructuring, drafting, and negotiating complex distribution, development, licensing, production, marketing, and other commercial agreements; and providing ongoing legal counsel across a range of fields, including intellectual property, digital media, and regulatory compliance. Some travel may be required. Basic Qualifications:- 5+ years of post bar admission legal experience- Juris Doctor and membership in one state bar or equivalent- Knowledge of the ethical considerations surrounding AI in the legal context, such as confidentiality, accuracy, and bias prevention- Experience in private practice or in house experience at a technology company or equivalent- Experience managing and coordinating multiple projects simultaneously Preferred Qualifications:- Experience of a mix of corporate law firm and in-house work- 6+ years of Technology Law experience- Deep understanding of consumer law and regulations impacting subscription businessesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 153,900.00 - 208,200.00 USD annually
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    Job DescriptionThe Order Management Specialist manages purchase order processing for the Perishable Merchandising Store Support teams specific to produce, floral, meat and seafood purchase orders. The Order Specialist provides customer service to our vendor partners and customers through verifying PO accuracy, PO status and delivery updates and resolving PO vs invoice discrepancies. Order Management specialists work cross-functionally with procurement teams, logistics and transportation carriers, as well as accounts payables and receivables.The role requires strong organizational skills, attention to detail, and proficiency in order management systems and customer service. Order Management Specialists are crucial in ensuring customer satisfaction and maintaining efficient operations in retail, manufacturing, or distribution environments.Key job responsibilities-Communicates with customers on PO delivery status -Resolves PO related issues-Fields vendor and customer inquiries -Maintains PO records-Processes required paperwork -Identifies and resolves PO vs invoice discrepancies Basic Qualifications:- 2+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience- Experience in MS Excel, Word, and Windows Operating Systems Preferred Qualifications:- Experience in food productionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, AUSTIN - 15.00 - 27.00 USD hourly
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    Job DescriptionFauna Robotics is building capable, safe, and delightful robots for everyday life. We are hiring a Principal UX Designer to define what it feels like to live with a Fauna robot: how it earns trust, communicates intent, expresses character, and becomes a valued presence in someone’s home. You will shape the robot’s interaction vocabulary alongside researchers, scientists, and engineers. You will create the principles and artifacts that guide how the entire team designs and builds interactions. And you will personally drive key design work from concept through production as the product moves toward launch. Our process is iterative and demo-led: build fast, evaluate honestly, and let each round of feedback sharpen the next. The right candidate thinks in terms of character, emotion, and behavior. They’re comfortable working across physical expression, conversational interaction, and end-to-end experience journeys. They’ve designed systems that evolve over time and build relationships with people. And they’re excited about the opportunity to define what it means for robots to belong in our lives. Key job responsibilities- Shape the robot’s personality and identity by defining a north-star experience vision for how people live with, interact with, and develop relationships with Fauna’s robots - Establish interaction design principles that guide how the team approaches robot interactions - Create the artifacts that make interaction concepts tangible and evaluable: storyboards, behavioral scripts, journey maps, interaction flows, motion/timing studies, and concept videos - Partner with the science and engineering teams to ensure design intent is achievable within technical constraints — and push back when the constraints should change - Direct user research that exposes our blind spots through systematic, principled exploration - Mentor and elevate the team’s design craft by establishing critique rituals, raising the bar for interaction quality, and growing the practice as the team scales About the teamFauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. Our HRI (Human-Robot Interaction) team focuses on making robots feel like companions — a partner that listens, responds, and feels present. The team spans reasoning, perception, audio, and expressive robotics. Your work defines the physical vocabulary that ties it all together: how a robot communicates what it’s thinking and feeling. Basic Qualifications:- 10+ years of professional experience in UX design, interaction design, or experience design - Portfolio demonstrating work on character-driven, embodied, conversational, or physically interactive systems - Experience defining experience strategy and interaction frameworks for novel product categories - Demonstrated ability to work across disciplines and influence technical direction through design - Experience creating and communicating design vision through narrative artifacts (storyboards, journey maps, concept videos, behavioral prototypes) Preferred Qualifications:- Experience designing for physically embodied systems: robots, smart home devices, or physical computing - Background in conversational or voice-first interaction design (voice assistants, dialogue systems, AI companions) - Experience with character design, animation direction, or personality-driven interaction (games, entertainment, social AI) - Familiarity with AI/ML-powered systems and designing for non-deterministic behavior - Experience directing user research in novel interaction domains where existing patterns don’t apply Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 180,300.00 - 244,000.00 USD annually
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    Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to: Provide first aid support and make referrals to outside medical providers as necessary. Minimize the AA risk of injury through awareness, education, and proactive engagement. Maintain all records of care provided to AAs. Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries. Provide daily activity logs and end of shift reports. Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits. Maintain a clean working environment and ensure appropriate medical supply inventory is maintained. Participate in training and certification to facilitate first aid, CPR and AED certifications classes. Maintain all first aid, CPR, AED credentials. Work flexible shifts which could include days, nights, holidays, and/or weekends. Assist with random saliva drug testing protocols. Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, RICHMOND - 26.00 - 31.00 USD hourlyUSA, VA, Richmond - 26.00 - 31.00 USD hourly
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    Job DescriptionWould you like to own driving the revenue for a leader in cloud computing with state and local government customers? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services (AWS)? Do you have the business acumen, relationships, government sales experience, and the technical background necessary to help further establish Amazon as a leading cloud platform provider?As an Account Executive within Amazon Web Services (AWS), you will have the opportunity to help drive the adoption and growth of emerging cloud-based technologies. More importantly, you will help government customers transform their IT services and significantly improve the citizen experience.Your responsibilities as an Account Executive on the City of New York team will be to partner with our customers and develop long-term strategies to enable their success. You will deepen business and technical relationships and launch new customer services by helping to define, identify, and pursue key opportunities. This includes determining the most effective go-to-market strategies and collaborating with AWS Solution Architects, Partners, Legal, Marketing, Product, Capture/Contracts, and Executive leadership.You will establish deep business and technical relationships through your knowledge of the customer's goals and environment. You will have day-to-day interactions with customers and our ecosystem of partners (SIs and ISVs) that support these customers.The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also have a demonstrated ability to think strategically about government priorities and technical challenges and to convey compelling technical solutions to address them.The preferred location for this role is New York City, New York, where the majority of your customer base works, lives, and operates.Key job responsibilitiesGrow adoption and deepen cloud engagement across the Commonwealth of Pennsylvania state government portfolio.Serve as a key member of the AWS Public Sector team, helping to advance our market and technical strategy.Articulate and implement strategic territory and account plans aligned to AWS's strategic direction.Understand the technical considerations, certifications, and procurement processes specific to the public sector.Identify specific prospects, partners, and channels to approach while communicating a relevant value proposition for your customer.Work closely with customers to ensure they understand relevant cloud use cases, are successful using AWS services, and are able to build the technical resources required to fully embrace cloud services.Understand the technical requirements of your customers and work closely with their IT development teams to guide the direction of our product offerings.Collaborate with AWS Legal and others to manage complex contract negotiations.Maintain an accurate and robust pipeline and forecast of business opportunities.Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.Prepare and deliver business reviews to senior management regarding quarterly and yearly strategies that align with revenue growth expectations.Accelerate customer adoption and ensure customer satisfaction.A day in the lifeAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let it stop you from applying.Our inclusive culture empowers Amazonians to deliver the best results for our customers.About the teamThe AWS Worldwide Public Sector team helps government, education, healthcare, and nonprofit customers build on AWS to deliver their missions. This role sits within the State and Local Government team covering New York City, where AWS is actively investing in long-term customer relationships and cloud adoption across state agencies. We value diverse experiences and encourage candidates to apply even if your career has not followed a traditional path. Basic Qualifications:- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications:- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 158,100.00 - 213,800.00 USD annually
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    Job DescriptionAre you interested in building next generation experiences that will re-define international trade at Amazon? Do you want to improve how shoppers around the world discover and purchase global merchandise? Amazon Exports and Expansion is building new experiences responsible for customers globally. Our mission is to provide a one-stop shopping experience to international customers that includes:• Build solutions that reach millions of new customers and sellers all over the world, providing them with a localized experience• Drive innovation in customer experience technology • Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its growthKey job responsibilitiesAs a SDM, you will lead and work with a talented team to innovate and deliver business and software solutions. Ability to work closely with distributed organizations and lead complex engagements. Ability to clearly create, manage project plans and timelines, while proactively managing risks. Ability to participate in Executive level communication, forge strong partnerships across the board and effective peer level/team level communication. You will have opportunities to work on both complex roadmaps and interact with business stakeholders directly. To be successful in this role, you should be comfortable gathering requirements across the many retail systems, creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities involved. If this sounds like you, let's talk more! Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Bachelor's degree Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting- Experience identifying opportunities to integrate AI solutions into products and services to drive business value.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionThe Identity Security team partners with AWS Identity, Governance, and Infrastructure as Code services to reduce risk in our services as they’re built and throughout their lifecycle. The team of security engineers collaborates directly with software engineers to prevent security issues from being introduced at the time of design and development. We proactively look for unknown threats in our services to identify and fix them before they can impact customers. When security issues are detected, we support teams with their response to minimize the impact to customers, while determining what can be done to prevent the issue from happening again. In addition to diving deep with individual services, we also own security efforts that raise the security bar across a broad range of services, such as contingent authorization, auth correctness, and service credential management. We instill a high security bar in our services, working alongside service teams to foster a culture of security and continuous learning. Basic Qualifications:-Bachelor degree in Computer Science-12 years of solving security challenges at scale Preferred Qualifications:-Advanced degree in Computer Science-5+ years operating as a Principal EngineerOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are seeking a creative and forward-thinking UX Designer to become a key member of Shopping Design team. This is an exciting opportunity to shape the future of shopping at Amazon, contribute to innovative AI-powered developments, and integrate advanced capabilities with personalized shopping experiences. You will collaborate closely with a diverse, cross-functional team of designers, researchers, scientists, writers, engineers, and product managers to deliver user-centered experiences. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide.Key job responsibilities-Design solutions for difficult design and technical problems where product strategy is not fully defined-Create conceptual sketches, wireframes, high-fidelity mockups, and prototypes-Collaborate effectively across diverse teams and disciplines to drive alignment and efficiency-Develop and improve design patterns, standards, and processes that scale for your team-Lead brainstorming sessions and present at cross-team reviews to demonstrate features and drive design decisions-Synthesize qualitative and quantitative data (metrics, usability studies) to inform product-level customer experience decisions-Work closely with engineering to incorporate capabilities and constraints of the technology stack-Balance short- and long-term design requirements against engineering constraintsAbout the teamThe vision of our team is to revolutionize the shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalized experiences that seamlessly connect customers with information and recommendations helping them easily find inspiration and shop for the products they need. We work collaboratively with a global, multi-disciplinary team of product managers, engineers, and scientists to bring the product vision to life. Our goal is to delight customers with a best-in-class shopping experience where we accurately understand their intent and return an experience that feels targeted and customized to them and their shopping mission. Basic Qualifications:- 3+ years of UX designer or interaction designer experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)- Bachelor's degree Preferred Qualifications:- 2+ years of mass-market consumer web / mobile products experience- Experience working in a collaborative team and working directly with developers for implementation of designsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually
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