Amazon

Job DescriptionPay starts at $20.70 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Sunday-Thursday between 6:45am and 1:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders. Basic Qualifications:- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience Preferred Qualifications:- Experience in training othersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Los Angeles - 20.00 - 20.00 USD hourly

Job DescriptionPay starts at $20.70 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 3:45pm and 10:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders. Basic Qualifications:- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience Preferred Qualifications:- Experience in training othersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Woodland Hills - 20.00 - 20.00 USD hourly

Job DescriptionLooking for a career at a company that seeks to be Earth’s most customer-centric company? If so, meet Amazon.Over the past 20+ years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). APEX NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, Relay Ops plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Responsibilities of Program Manager under Relay Ops/NOCWe are looking for an experienced Program Manager to coordinate and lead efforts across operations, multiple technology and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making.A Program Manager is expected to have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. He should be proficient, in identifying the input and output metric to gauge the success of a program. In this role, he will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners.The successful candidate must have analytical skills and expert in excel. Knowledge of SQL and tools like R/Python would be an added advantage. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, good analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.What are we really looking for?• You should be very analytical and be able to justify your decisions and approaches with data• You should be able to deal with a high degree of ambiguity• You should be able to take a complex problem and break it down to smaller digestible chunks• You should be able to define a logical and step by step approach to achieving assigned goals• You should be comfortable with processes and process design/analysis• You should have the ability to influence without authority and do so by using data and facts• You should be able to deal with varied stakeholders and earn their trust• You are mature and able to function independently with limited guidance• You should be willing to work in rotational shifts• Languages proficiency (mandatory) – English.Key job responsibilitiesThe incumbent will own the following -1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededOther than this, the PM I is required to :A. Cost Reduction Strategy:(a) Develop and implement strategies to reduce costs in the transportation business(b) Analyze and optimize adhoc share, number of trips, and truck utilization(c) Participate in and contribute to WBR meetings with the core groupB. Network Optimization:(a) Work on improving network design(b) Optimize NOC Governance Mechanism(c) Improve RLB adoption and truck utilizationC. Forecasting and Scheduling:(a) Analyze and act on Frequent Adhoc & Frequent Cancellation (FAFC) trends(b) Optimize schedule capacity and reduce adhoc shareD. Cost per Trip Reduction:(a) Address issues leading to increased cost per trip collaborate with all the miles to reduce unloading delays(b) Improve RLB conversion rates and manage manual adhoc ratesE. Cross-functional Collaboration:(a) Work closely with FC, SC, EWH, and other teams to implement improvements(b) Coordinate with tech teams for necessary system enhancements(c) Manage stakeholder relationships and secure buy-in for new initiativesF. Data Analysis and Reporting:(a) Conduct cost-benefit analyses for proposed initiatives(b) Create and maintain performance dashboards(c) Provide regular updates on KPIs and project progressG. Continuous Improvement:(a) Identify new opportunities for cost reduction and efficiency improvement(b) Plan and execute pilot projects to test new ideas(c) Scale successful initiatives across the networkThis role requires a combination of strategic thinking, analytical skills, project management expertise, and cross-functional leadership to drive significant improvements in the linehaul network's efficiency and cost-effectiveness.About the teamNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.About the teamNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor’s degree • Minimum of 1+ year of work experience. • Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionNOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and Capacity management for the last mile stations of LATAM region.Purview of a Transportation SpecialistIn this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.Strong analytical, mediation and problem resolution skills.Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.Strong understanding of process improvement techniqueKey job responsibilitiesKey job responsibilitiesUnderstand execution and daily production goals.Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.Handle incoming work requests within standard service level agreements (SLAs).Provide direction utilizing independent judgment.Conduct regular audits with associates for engagement and standard work adherence.Assist in shift execution with shift managers.Work a flexible schedule as business demands, including overnight, weekends and holidays. Basic Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel Preferred Qualifications:- Experience with SQL- Experience in English-language communication skills, both written and verbalOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Adhere to security and safety best practices in the data center. • Installation and testing of copper and Fiber Optic cabling. • Basic build and troubleshooting of network devices. • Managing inventory of related materials. • Creating/attaching labels and barcodes. • Adhering to defined escalation processes and standard operating procedures. A day in the lifePhysical requirements:• This position has a physical component and may require working in cramped spaces or elevated locations. • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) • Regularly work at heights and from ladders. • Work in noisy areas with hotter and colder temperatures than standard office environmental conditions. Our Benefits: - A permanent contract with Amazon Web Services. - Professional growth opportunities: chance to participate in various training courses and seminars offered by AWS and external partners. - Amazon Employee Discount - Pension Plan & Life and disability insurance - 24/7 Employee Assistance Program (EAP) to help you navigate through work-life experiences, and provide you with the resources to support you and your family’s health and well-being. - Commuter benefits - An international working environmentWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career growthWe have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- High school or equivalent diploma- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies- Experience with network hardware: copper and optical fiber cabling, switches, routers- Experience with DC cabling Preferred Qualifications:- Bachelor's degree in information technology or computer scienceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionLooking for an exciting challenge to accelerate your career? Are you customer obsessed? Imagine being part of a team that predicts inventory flows for Amazon’s worldwide supply chain. Amazon’s worldwide inventory planning involves many algorithms to buy inventory in the right quantities, at the right frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand forecast. Our massive simulation system lives at the heart of these algorithms, keeping up with the rapid pace of optimization improvements and simulating how they interact with each other. We simulate what these systems will do for months into the future, predicting inventory flows across the network for both labor planning and AB test experimentation, end-to-end from vendors to customers.The Amazon Supply Chain Optimization Technology (SCOT) organization is looking for a highly motivated Software Development Engineer (SDE). SCOT is a unique opportunity to both create and see the direct impact of your work on billions of dollars worth of inventory, in one of the world’s most advanced supply chains, and at massive scale.As an SDE in SCOT Simulation team, you will work closely with some of the brightest software engineers, scientists, economists, and product managers to solve highly complex supply chain challenges. You will work on one of the largest distributed systems in the world to support new use cases and design its future state. You will explore how we can leverage AWS technologies to enable our next generation Buying and Simulation system to run at much larger scale and on-demand, allowing supply chain teams to integrate their components into simulation in a low-touch manner.You will be responsible for building and maintaining the software and data infrastructure that powers our Simulation toolset, ensuring reliable product delivery that meets program goals. Your work will directly support critical supply chain operations including inventory planning, capacity modeling, and buying optimization systems that drive decision-making across Amazon's supply chain network.Finally, here are some more reasons you might find this opportunity exciting:- Being part of a team that is at the heart of the most sophisticated supply chain and decision making system on the planet- Working at the intersection of science and engineering to simulate and predict future supply chain flows in order to ultimately impact Amazon user experience (by helping supply chain teams run experiments that allow for speed and same day availability for example), saving hundreds of millions of dollars along the way- Closely collaborating with some of the brightest software engineers, scientists, and economists, in order to solve complex supply chain problems and implement systems to tackle these challenges at scale (billions of simulation events per day), and an evolving need for faster and more scalable applications- Being part of a team that values creativity and welcomes outside of the box thinking (thinking big!)- Being part of a team with a high emphasis on a positive work culture of collaboration- Being part of a fast growing team with many growth opportunitiesKey job responsibilities- Work closely with other software engineers, data scientists, business intelligence engineers, product managers to create new and update existing Simulation and buying architectures.- Optimize the software, data and queries to improve simulation performance runtime and cost structure- Take ownership of key deliverables and goals which feed into broader org level goals.- Build in-depth knowledge in critical parts of the system, helping it scale up and improve in functionality.- Lead cross team initiatives for a better future state for Buying and Simulation.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 3+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually

Job DescriptionAre you looking to become a leader in operations strategy for a Fortune 100 company? Amazon is looking for leaders in the space of Network Design & Planning, Supply Chain, Customer Service, Customer Returns, Inventory Planning and Transportation. We need leaders capable of breaking down and solving complex problems for the benefit of over 120 million customers.Amazon is seeking a Supply Chain Manager to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide.As a Supply Chain Manager on the Network planning Team, this role will analyze the delivery performance across the North American transportation network, identify improvement opportunities and then take business improvement programs from inception to successful implementation. This involves but is not limited to building stakeholder relationships, addressing transportation network design, and developing innovative programs that drive improvements in our transportation processes.Key job responsibilitiesAligning transportation needs and network design across multiple programs and carriers.Cooperating and influencing internal and external process stakeholdersImplementing of cross-functional process changes in a matrix organizationArticulating clear business and technical requirements to affect process changesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockAbout the teamNA Transportation Outbound Execution, more commonly referred to as Network Planning, manages the design and connectivity of the network, flow and capacities for carriers, 3P carrier relationships and optimization of OB transportation from the Fulfillment Center (FC). We support launching new processes and technologies to optimize the network and execute creative solutions to accommodate future needs of North American Customer Fulfillment (NACF) and transportation. Network Planning works cross functionally with all carriers, both internal and external, to ensure the daily execution of volume flow and the connectivity in the network allows for optimal DEA, speed and transportation cost. NA Trans, as an organization, serves as a ‘steward of the network,’ working to ensure all decisions on transportation capacity and carriers is in the best interest of Amazon as a whole and works to breakdown silos amongst teams. Basic Qualifications:- 2+ years of program or project management experience- 1+ years of supply chain experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field Preferred Qualifications:- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 64,200.00 - 96,200.00 USD annuallyUSA, TN, Nashville - 57,800.00 - 86,600.00 USD annuallyUSA, VA, Arlington - 64,200.00 - 96,200.00 USD annuallyUSA, WA, Bellevue - 80,200.00 - 100,600.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Network Development Engineers (NDEs) on CRT are Builders. You don't implement off-the-shelf solutions. You create new ones — solutions that go beyond traditional industry approaches. As an NDE, you will work at the component level of CRT's automation and tooling stack. You will build, improve, and operate tools that accelerate capacity restoration. You will solve straightforward technical problems, with guidance from teammates when needed. Your scope covers small to mid-size components, features, and processes. You will actively learn the team product architecture and apply it to build working solutions. You will create secure, stable, testable, and maintainable code with minimal defects. This role bridges operations and engineering. You will both operate the network and write code to make operations faster. NDEs on CRT do not depend on vendors for design or support. Key job responsibilities- Build and improve automation components that accelerate link and device restoration across multiple network fabrics. - Troubleshoot network failures at the component level using workflow orchestration engines, deployment automation tools, self-service automation frameworks, link - testing services, operational event monitoring systems, and network health monitoring systems. - Develop link test plans and structured diagnostic output that enable system-guided troubleshooting. - Extend and integrate with existing tooling to improve monitoring and alerting for out-of-service capacity. - Create and maintain team-level operational metrics, monitors, and processes tied to CRT KPIs: MTTR, restoration success rate, and backlog depth. - Write clean, testable code (Python preferred) with documentation that supports future engineers. - Contribute to design reviews and operational improvement discussions. - Participate in on-call rotations. Support follow-the-sun coverage across Seattle and Bangalore. - Document systems, tools, and runbooks clearly. Keep documentation current as systems evolve. - Actively learn team product architecture and apply that knowledge to deliver working solutions. A day in the life- Develop and improve automation scripts to accelerate capacity restoration workflows - Troubleshoot complex network issues at the component level across RB, BB, and FNC fabrics - Implement small-to-mid-scope network processes or tools (e.g., link test automation, health check scripts) - Integrate with existing tooling ecosystem (workflow orchestration engines, deployment automation tools, self-service automation frameworks, link testing services) - Participate in design reviews and operational improvement discussions - Document systems clearly for future engineers Participate in on-call rotations About the teamThe Capacity Restoration Team (CRT) sits within Backbone, Enterprise, Regional Engineering (BERE) organization. Our mission is to own end-to-end restoration of out-of-service inter-metro and intra-metro network capacity. CRT reduces operational backlog, improves network health monitoring systems, and drives time-to-remediate (TTR) down. Today, a significant network capacity is out of service at any given time. The operational workload is capacity related and heavily manual and we are building the team and automation to change that. We operate across Seattle, Dublin, Bangalore, and Sydney for follow-the-sun coverage. CRT acts as the connective layer between Engineering, Operations, Tooling, and Software teams. ABOUT AWS: Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience in one or more scripting languages (e.g., Python, Ruby, Perl)- Experience with IP networking fundamentals and TCP/IP, UDP, DNS & DHCP- Experience in a Linux or Unix environment- Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or equivalent experience.- 3+ years of experience in network engineering, network development, or network operations.- Familiarity with routing protocol principles: BGP, OSPF, or IS-IS adjacency and route propagation.- Ability to read, modify, and extend existing code within a shared codebase. Preferred Qualifications:- 3+ years of work in large-scale networking environments experience- Experience in internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF- 1+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience- Experience with network automation tools or frameworks such as Ansible, Terraform, or similar platforms.- Exposure to Amazon internal tooling: workflow orchestration engines, deployment automation tools, self-service automation frameworks, link testing services, operational event monitoring systems, or network health monitoring systems.- Experience with configuration management or deployment automation.- Familiarity with workflow orchestration tools or event-driven architectures.- Experience with link testing methodologies (IPTES, IPFS, or equivalent).- CCNA, JNCIA, or equivalent networking certification.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include:Lift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level variesWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Redlands - 27.00 - 33.00 USD hourly

Job Description*こちらは埼玉県三郷市にある物流拠点での勤務となります。私たちは数億という膨大な商品を取り扱っており、多くのサプライヤーから入荷したアイテムはフルフィルメントセンターという物流拠点に集約され、各地のデリバリーステーション（配送拠点）を経てお客様先に届けられます。現在Amazonの配送拠点であるデリバリーステーションはお客様に更に便利をお届けする物流網の強化のため全国に拡大中です。配送拠点では様々な業界出身（小売・飲食、営業、製造業など）のメンバーが多く活躍しており、メンバー一丸となってミッション達成の為取り組んでいます。Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。そんな挑みがいのあるミッションに、あなたの経験を活かしてみませんか。【業務内容】作成された日々の計画に沿って、作業工程が計画通りに円滑に進むようサポートを行います。･社内ツールを使った生産管理（進捗管理）業務･チームメンバーと一緒に現場の課題に対し改善プランの策定、実行･安全・品質・作業効率の向上に向けたプロジェクトの立案および推進･標準作業手順書（SOP）の作成や業務標準化の推進*マネージャーやチームのサポートのもと上記業務を行っていただきます*デリバリーステーション内での配送を通して、物流の仕組みやマネージメントを学べます。*マネージャーへのキャリアアップや社内公募による他部署への異動のチャンスもあります。*勤務はシフト制となります（夜勤有）本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。======================関連情報・所属部門:ラストマイル(AMZL)・職種:オペレーション・勤務地:関東エリアDS・シフトアシスタント職についてもっと知りたい場合はこちら======================※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組み（Japanese Only） Basic Qualifications:- 社会人経験（業界は問わず）- 業務または工程の改善経験（規模の大小は問わず）- エクセル初級レベル（四則演算/SUM関数ができる）- ビジネスレベルの日本語力 Preferred Qualifications:- ピープルマネジメント経験（アルバイトでも可）- 様々な世代とのコミュニケーション経験- エクセル中級レベル以上（VLOOKUP、ピボット、マクロ等）- チームワークを重視し、チームプレーのための気配りができる方- 向上心があり、今よりも成長したいという熱意がある方- 臨機応変に行動し、理論的に物事の判断ができる方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionKeeping our people safe and well at work is a top priority at Amazon. Our Safety Specialists play an integral part in making this happen. In this role, you'll put the vital steps in place to make sure everyone at your location works in a safe and healthy environment. This is a hands-on opportunity to make a difference to people every day. By proactively keeping them safe, you'll also empower them to feel confident in their roles and motivated to do their best work.Key job responsibilitiesMonitor site performance against set KPIs and create plans to improve processes.Set up workplace health and safety programmes and arrange training sessions.Analyse safety metrics and incident trends to help colleagues plan appropriate resources for areas with the highest risk.Carry out audits to make sure your site is compliant with relevant health and safety laws and implement solutions where you identify risks.A day in the lifeYou'll be based on location at one of our sites, which could be one of our fulfilment centres, sortation centres or delivery stations. Being on site means that you can keep a close eye on the processes. As well as helping us stay on top of health and safety compliance, you'll spot potential issues and identify opportunities for improvement. That means working closely with people across the business to get to know the risks they experience and gathering data to identify smarter and safer ways that we can work. You'll also set up training and other programmes to help everyone follow new safety processes and reach new standards.About the teamThe Workplace Health and Safety (WHS) team plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, ensuring compliance with Amazon's policies and legal regulations, and guaranteeing the safety of our work environments. The team offers a variety of opportunities, from Safety Technicians to Programme Managers. Regardless of your role, you'll contribute to the development and implementation of the safety strategy across the entire network. Basic Qualifications:- Experience in English-language communication skills, both written and verbal- A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EQF), in the Occupational Safety field.- Alternative a NEBOSH Diploma or an IOSH Diploma is required.- Relevant experience complying with local Health and Safety legislation. Preferred Qualifications:- Experience with Lean, 5S or Kaizen methodologies.- Experience planning or managing environmentally conscious initiatives.- Ability to work independently and as part of a team.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.Key job responsibilities1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.4. Connect with customer with excellent communication skill and identify customers’ needs through daily contact for service development.5. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.6. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.7. Taking additional duties assigned by leadership as business related services and operation scope continue to expand.8. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality. Basic Qualifications:- Bachelor's degree and 5+ years of international Ocean freight operations experience- Proficient written and oral communication skills in both English and Chinese- Experience in customer service or operations roles in cross-border logistics- Strong ownership mindset and bias for action. Preferred Qualifications:- 1+ years of project management and implementation experience- Knowledge of general AI tools- Quick and keen learner- Experience using data and metrics to drive improvementsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are actively seeking an experienced Senior Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives. This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition. In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps. Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges, and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals. Key job responsibilities Manage and oversee various cross-functional partner support programs, ensuring successful delivery. Develop and refine partner support program strategies, effectively leading and motivating teams. Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics. Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills. Foster collaboration with internal and external partners to optimize resource allocation and project success. Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls. Identify and mitigate risks, preventing them from escalating into major issues. Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives. Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance. Manage and communicate project budgets effectively. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesKey job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- certification from Amazon's Mechatronics and Robotics Apprenticeship Program, or 2+ years of automated conveyor systems and controls experience- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, Greenwood - 31.00 - 31.00 USD hourly

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesKey job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of automated conveyor systems and controls experience, or certification from Amazon's Mechatronics and Robotics Apprenticeship Program- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Sacramento - 35.00 - 35.00 USD hourly

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. The Global Services team is looking for exceptional individuals to join our Controls team as Controls Engineer, responsible for the building automation systems within Amazon . If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess a /construction management, mechanical, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. Key job responsibilities- Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC. - Ability to ascertain customer needs to help develop scope and specifications. - Ability to manage scope of work relative to the site specifics and customer needs. - Ability to manage engineering to determine the scope of work relative to the design intent of the customer needs. - Ability to read and interpret specifications and implementing those specifications as they apply the work environment. - Development of control panel BOM’s. - Development of ISA sheets for temperature, level, flow, and pressure transmitters along with ISA sheets for control valves, positioners, analytical, and various other types of instrumentation. - Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams. - Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System. - Preparation of cable, routing plans and schedules. - Performing inspects, testing, and commission of the facility systems. - Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment. - Provide technical assistance as needed to internal customers. - Coordinate work internally within the department and externally with other departments to ensure on-time completion of projects within budget. - Manage service contracts with various vendors. - Must be business proficient in English.A day in the lifeCE works on AWS leased own or Colocation Datacenter. They install, commission , maintain the DCs . They work with Customers for innovation, service ensuring Control systems are available 24x7 , 100% of the time.Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.there’s nothing we can’t achieve in the cloud.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, AWSInclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience carrying new design concepts through exploration, development, and into deployment or mass production- Experience in MS Excel, Word, and Windows Operating Systems- Experience with power management and power monitoring systems Preferred Qualifications:- 5+ years of project management in data centers or comparable critical infrastructure experience- Knowledge of critical data center equipment- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Experience reading and interpreting construction specifications and drawings for all domainsAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The L3 manager will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of PA), the L3 Team lead will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be roster in shifts for keeping a tab on operations & work on improvement projects.Essential Functions* Carrier manager for coordination with NOC & carriers* GB development initiatives* Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis* Prepare bridge for WBR* BAU Ad-hoc Planning & analysis* Coordinate with SLP & carrier to reduce in-transit losses* Engage with Safety to improve yard & road safety* Drive R4D training & adoption with carriers* Manage and raise MR PO process* Resolution of invoice queries (both Vendor/Amazon)* PO Fund additions for on-time payments* Maintain distance annexure & route codes* Accruals Preparation* Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D* Align vehicle fleet plan with stakeholders (FC, SC, LM, SF)* Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes* Lane level cube analysis to improve planning accuracy* Prime Now & WHT Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements* New SC, FC, Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation* ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Team Lead for its sort center. You and your team of sort center Associates. You are responsible for ensuring that you have properly delivering quality and productivity with requisite capacities. You will be analyzing performance trends, identify root cause and take actions for improvement in performance site.. In addition, one of the most important aspects of your job is to driver improvements and changes at internet speed because innovation has made us the global company that we are today.Key job responsibilitiesVendor development and performance management- Daily network performance monitoring, deep dive on exceptions and planning corrective actions- Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center- Building processes and mechanisms for sustaining high bar on performance- Take measure to reduce the breakdowns and delays into the network- Proactively identify and lead process improvement initiatives- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas- Streamline logistics in the operation through the implementation of standard work and team leadership-POD validation and uploads Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience in warehouse operationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS FSx is a fast-growing managed file system service, offering customers their choice of file system with the quality, reliability, and scale of AWS.We are looking for a Software Development Engineer to join the Amazon FSx for Windows team as we grow and innovate with Windows on AWS.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Key job responsibilities• Collaborate with cross-disciplinary Amazonians to conceive, design, and bring products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Dive deep into technical challenges at the OS, storage, and networking layers• Work in an agile environment to deliver high-quality software.• Lead and mentor engineers, contribute to a fun and inclusive work environmentA day in the lifeOur team of talented, passionate engineers use the latest in serverless and virtualization technologies to build distributed systems at AWS scale. We solve complex, varied problems to enable customers in a diverse set of businesses from AI/ML to EDA, Media & Entertainment to HPC, and enterprise IT whose mission-critical workloads run on filesystems. We build infrastructure-as-code to deploy software quickly and efficiently across the globe and automate the monitoring and health of our software at never- seen-before scale.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience in networking, storage systems, operating systems and hands-on systems engineering- Understanding of and experience with operating systems and file/storage technologies- Understanding of and experience with operating systems and file/storage technologiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 143,700.00 - 194,400.00 USD annually

Job DescriptionThis role can be located in one of the approved office locations listed for the role. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment. Key job responsibilities• Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience • Analyze data trends to identify opportunities and provide actionable recommendations • Lead promotional planning and execution while ensuring catalog optimization • Build collaborative relationships with internal teams and vendor partners • Manage multiple projects while maintaining high operational standards A day in the life• Review performance metrics and present recommendations during vendor meetings • Collaborate with cross-functional teams to resolve operational challenges • Guide vendors on utilizing Amazon tools and systems effectively • Participate in strategic planning sessions with category managers • Support continuous improvement initiatives across the organization About the teamAmazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. Basic Qualifications:- Experience with strong project management skills and the ability to thrive in a fast-paced environment- Bachelor's degree- Experience prioritizing and managing time effectively in dynamic environments- Knowledge of Excel at an advanced level- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising- Data analysis experience including manipulating large datasets from complex systems and interpreting results- Experience in relationship management- Demonstrated ability to work effectively in fast-paced environments- Excellent professional written and verbal communication skills Preferred Qualifications:- Experience handling ambiguous or undefined challenges through strong problem solving abilities- Experience in process improvement- Experience working with multiple groups of stakeholders- Experience with project management- 5+ years of e-commerce or retail industry experience • Professional experience in Buying, Planning or Merchandising Experience with business intelligence tools (Tableau, Salesforce)- Advanced degree, certifications or equivalent experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 88,000.00 - 154,000.00 USD annually

Job DescriptionAmazon は、Amazon の物流拠点 (カスタマーフルフィルメント、Amazon Transportation Services、Amazon ロジスティクス、またはグローバルスペシャリティフルフィルメント) の大量採用プログラムをリードする意欲のあるスタッフィングリード (リクルーター/調達) を募集しています。スタッフィングリードは、物流拠点での円滑な入出荷を実現するための人員確保をリードします。主要なビジネス パートナーとともに Workforce Staffing (WFS) のオペレーショナル エクセレンスを推進するために、高いモチベーションと柔軟性を持っています。成功する候補者は、優れたコンサルティングスキル、優れた影響力、組織の専門知識、口頭および書面による優れたコミュニケーションスキル、事業運営を改善するデータ主導型プログラムの構築への情熱を示す必要があります。また多少の不確実さがあっても柔軟に受け入れることができ、最高クラスのプログラムを開発する上では、革新的であることが求められます。・採用計画の立案や募集（求人広告等の出稿）を企画・実行するチームに対して最適な情報をインプットします。・物流拠点運営責任者との定期的な会議を通じて、人員確保の進捗を共有します。問題が発生した場合は、チームで協力して解決にあたります。・スタッフィングリードは、派遣会社との交渉を通じて、必要な人員確保を促進するとともに、Amazonで直接採用をした人材の充足の役割を担います。·隣接する物流拠点を複数担当していただきます。物流拠点での採用イベント・内定者イベント等をリードしますので、日帰り・宿泊の出張が発生します。（現在は原則オンラインで実施しています）·業務はマイクロソフトオフィスを使用します。特にエクセルとワードは日常的に使用します。エクセルは、ピボットテーブル、IF関数、VLOOKUP関数等を使用してデータ分析を行います。また、報告や提案など様々な場面において、ワードで文書を作成しています。· 問題解決と分析に厳密なアプローチを取り、データから結論を導き出すとともに、ステークホルダーやオペレーションチームに、専門知識と技術的もしくは実行可能なガイダンスを提供します。· ボトルネックの予測、エスカレーションの管理、トレードオフの予測と判断、ビジネスニーズと制約のバランスを取ります。·ビジネスの優先順位を確立し、ステークホルダーと協力してリスクと緩和策を特定、伝達し、目標、マイルストーン、完了日を策定、維持します。·上級レベルのステークホルダーにアイデアを提示し、フィードバックを受け入れ、変更をすばやく適用します。·機密情報や重要な情報をすぐに判断して扱う能力·実務スキルと知的スキルを兼ね備え、また、複雑な分析、実践的なプロジェクト、プロジェクト管理などの様々な業務を迅速にこなし、適応できる能力·業務上、英語を使用する機会があります。海外のチームとの定期的な会議への参加やレポート作成、メール等で使用する機会があります。また、海外のチームとの連携は業務遂行上とても重要です。主な責任には以下が含まれますが、これらに限定されません。· 採用プロセスにおける潜在的な問題を特定し、是正措置/エスカレーションが完了していることを確認する· オペレーション指標を深く掘り下げて、パフォーマンスの向上、不具合のトラブルシューティング、目標達成のための是正措置の策定を行う。· オペレーション計画に携わるビジネスアナリストと直接対話し、指標の方法論と検証に関する議論を行う 。· 顧客/パートナーのニーズとタスク分析を行い、プロジェクトの範囲を定め、既存のプロセスを評価してソリューションを提案する。（キャリアパス）複数のスタッフィングリードをまとめるマネージャーが最も身近なキャリアパスです。Amazonでは自分のキャリアは自分で開発するという文化が根付いています。社内公募制も年間を通じて運用されており、様々なキャリアのチャンスが提供されています。Amazon is looking for staffing leads (recruiters) that are motivated to lead mass recruitment programs for Amazon's logistics sites (Customer Fulfillment, Amazon Transportation Services, Amazon Logistics, or Global Specialty Fulfillment). Staffing Leads take the lead in securing personnel to achieve smooth receipt and shipment at logistics hubs. They are highly motivated and flexible to drive operational excellence for Workforce Staffing (WFS) with its major business partners.A successful candidate must demonstrate strong consulting skills, exceptional ability to influence, organizational expertise, strong verbal and written communication skills, and a passion for building data driven programs that improve business operations. They are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs.Key Responsibilities include, but are not limited to:Strategic Workforce Planning & Execution• Shape the future of workforce strategy by developing and executing comprehensive staffing plans aligned with business objectives, validating Labor Orders (Hiring Requirements) per guardrails, and participating in capacity planning calls• Drive data-driven decision making by analyzing hiring trends, attrition patterns, and workforce metrics to uncover opportunities, deep dive operational performance to troubleshoot defects, and create remedial action plans that consistently deliver results• Lead continuous improvement initiatives that optimize hiring efficiency, quality, and speed-to-fill while reducing cost-per-hire through systematic process enhancements and automation• Partner strategically with external staffing vendor managers on site-specific hiring and conversion strategies for business-critical locations, aligning on execution plans• Navigate complexity with agility by anticipating bottlenecks, providing escalation management, making strategic tradeoffs, and balancing competing business needs versus constraintsDaily Operational Leadership & Governance• Lead daily operational excellence through site-specific huddles focused on capacity optimization and labor hour management, while facilitating Staffing Lead and Staffing Associate daily standup meetings for issue resolution and strategic alignment• Serve as the go-to expert for day-to-day staffing inquiries from Operations teams and vendor partners, proactively identifying and resolving potential hiring process issues through systematic monitoring• Engage in strategic governance through active participation in RLC and escalation reviews, ensuring corrective actions are completed timely• Build executive relationships through regular 1-1 meetings with senior leadership for strategic guidance, alignment, and decision-making support• Establish clear priorities while identifying risks early, developing mitigation plans, and communicating business priorities in close collaboration with stakeholdersTeam Leadership & Development• Build and inspire high-performing teams by leading, mentoring, and developing Staffing Associates across multiple sites through regular 1-1 meetings, meaningful performance reviews, and personalized career development discussions• Drive accountability and results by establishing clear team goals, tracking performance metrics, holding team accountable for outcomes, and celebrating achievements• Develop future leaders by identifying training needs and creating capability-building programs that elevate team performance and prepare associates for advancement• Cultivate a winning culture rooted in customer obsession, ownership, innovation, and continuous improvement across all team interactions and initiativesBlue Badge (Direct) Hiring Leadership• Champion direct hiring initiatives by leading referral events, HelloWork partnerships, conversion programs, and in-person New Hire Events (NHE) at sites to create memorable candidate experiences• Connect with the frontline and community through regular Gemba walks to generate referrals and gather associate feedback, while visiting HelloWork offices to strengthen partnerships and expand candidate sourcing• Drive innovative sourcing strategies by collaborating with Operations, Agencies, and Marketing teams to identify conversion candidates and optimize both paid and non-paid candidate attraction channels• Expand diverse talent pipelines through specialized channels including foreign workers, PWD (Persons with Disabilities), and DEI initiatives, while forging community connections through partnerships with vocational schools and community organizationsGreen Badge (Contractual) Workforce Management• Orchestrate vendor coordination and regional alignment through weekly meetings to confirm Labor Order allocation, facilitate Operations and UTR team updates, and ensure operational readiness• Execute Path to Green (PTG) excellence by onboarding new agencies, strengthening existing partnerships, optimizing shift allocation strategies, and managing vendor relationships effectively• Ensure system accuracy and operational excellence by resolving Octomate staff rostering errors, handling Beeline system issues, maintaining data integrity, and monitoring Green Badge rostering accuracy• Optimize workforce utilization by tracking attendance patterns, productivity metrics, and workforce performance while driving retention initiatives that reduce early attrition and enhance associate engagementStakeholder Management & External Partnerships• Serve as a strategic business partner to Site Operations leadership on all workforce planning matters, conducting regular site-agency visits for coordination and partnership development• Influence senior leadership by presenting compelling workforce insights, hiring forecasts, and strategic recommendations while collaborating with Business Analysts on operational planning and metric methodology• Build cross-functional excellence by partnering with HR, Finance, Learning & Development, and Safety teams to deliver integrated workforce solutions• Ensure compliance and integrity with labor laws, agency contracts, and Amazon policies across all operations while handling sensitive matters professionally with appropriate discretion and confidentialitySystems & Data Management• Own data integrity and system excellence by ensuring accuracy in HRMS systems for all associates, overseeing proactive maintenance, and driving rapid error resolution for workforce management tools• Transform data into insights by leveraging analytics to generate actionable intelligence, inform strategic decisions, and perform customer/partner needs analysis• Champion automation and innovation by implementing process improvements, evaluating existing processes, scoping projects, and proposing solutions that enhance operational efficiencyA day in the lifeThe WFS Team has an environment where team members collaborate, support each other, and learn together. As a Staffing Lead, you will balance strategic planning with hands-on execution, conducting daily huddles with operations, leading your team through coaching and development, executing hiring events on the floor, managing vendor relationships, and presenting workforce insights. You will travel to multiple assigned sites for hiring events and stakeholder meetings (day trips and overnight stays may be required). You will use Microsoft Office applications daily, particularly Excel and Word. You will work with global teams in English through meetings, reports, and emails.About the teamThe Workforce Staffing (WFS) department, part of a global team, is seeking a teammate who can think from a customer-centric perspective and create further innovation in WFS as a Staffing Lead. This role primarily supports different operations divisions across Japan including Customer Fulfillment, Amazon Transportation Services, Amazon Logistics, and Global Specialty Fulfillment. Basic Qualifications:- 3+ years of human resources experience- Experience with HR processes and systems- Speak, write, and read fluently in English- Speak, write, and read fluently in Japanese Preferred Qualifications:- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- Experience in recruiting especially high volume hiring, both within direct hiring and outsourcing capacitiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDESCRIPTION In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.Role and Responsibilities:· Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.· Work with sellers to improve operational aspects of their business in providing a great consumer experience.· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.A day in the lifeAbout the hiring groupJob responsibilities Basic Qualifications:- Bachelor's degree- 1+ years of sales experience Preferred Qualifications:- Master's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDESCRIPTION In this role the Strategic Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.Role and Responsibilities:· Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.· Work with sellers to improve operational aspects of their business in providing a great consumer experience.· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.A day in the lifeAbout the hiring groupJob responsibilities Basic Qualifications:- Bachelor's degree- 1+ years of sales experience Preferred Qualifications:- Experience using Microsoft Excel for data analysis, formulae, and data visualizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.