Amazon

Job DescriptionHave you ever ordered a product on Amazon and wondered how it arrived so fast? Behind every delivery is a vast, sophisticated transportation network spanning multiple countries and carriers. The EU Transportation Procurement team is at the heart of this operation — managing nearly €5 billion in annual transportation spend, negotiating with the largest postal operators and express carriers in Europe, and continuously innovating to deliver faster, cheaper, and more reliably for hundreds of millions of Amazon customers.Amazon seeks a Head of Procurement EU, to lead a large part of our European Transportation Procurement organization. This is a senior leadership role with strategic ownership of the largest Procurement portfolio within EU 3P Transportation by both annual spend and program count. The portfolio spans outbound programs (UK, Ireland, Spain, Portugal, and Cross Border) as well as non-outbound programs (Inbound, WePay, FBA and Vendor Returns).The successful candidate will be an entrepreneurial leader who combines sharp commercial acumen with the ability to build and inspire high-performing teams. They will drive multi-country carrier strategies that balance cost optimization, service quality, capacity security, and innovation — all while navigating a fast-paced environment where decisions directly impact the customer delivery experience at enormous scale.The role is located in #### and will involve travel to the countries you cover. You will partner closely with Retail Country Managers, DEX, Finance, Legal, Strategic Planning and 3P Transportation Operations teams.ROLE SCOPEThis is a senior leadership role with end-to-end responsibility for defining, developing, and implementing transportation procurement strategies across multiple EU countries and transportation programs:• Outbound: United Kingdom, Ireland, Spain, Portugal, Cross-Border• Non-Outbound: Inbound Supply Chain, WePay, FBA, IPCP, Vendor Returns (VRET)The Head of Procurement leads a team of Procurement Managers and Buyers responsible for carrier sourcing, contract negotiation, supplier relationship management, and contract performance optimization. The role carries direct accountability for a portfolio approaching €1 billion in annual addressable spend and requires partnership with senior Amazon leadership at L8 and L10 levels across the EU.MAIN RESPONSIBILITIES• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use casesKey job responsibilities• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use cases Basic Qualifications:- Experience in transportation and supply chain- Experience in product or program management, product marketing, business development or technology Preferred Qualifications:- Bachelor's degree in computer science or management information systemsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTransform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. Physical Requirements: - All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of computer networking experience- 1+ years of Linux operating systems experience- Bachelor's degree in Information Technology, Computer Science, or a related field- Experience in computer networking- Experience working with Linux operating systems- Can lift and rack equipment up to 40 pounds- Experience with computer hardware troubleshooting and repair- 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations- 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) Preferred Qualifications:- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing system- Experience with cabling infrastructure best practices and methodologies- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)- Certifications in a relevant field (CCENT, Network+, CCNA)- Behavioral interviewing and hiring experience- Ability to work on a flexible schedule including days, nights, and/or weekendsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Ashburn - 30.00 - 54.00 USD hourlyUSA, VA, FREDERICKSBURG - 30.00 - 54.00 USD hourlyUSA, VA, STAFFORD - 30.00 - 54.00 USD hourlyUSA, VA, STERLING - 30.00 - 54.00 USD hourlyUSA, VA, Sterling - 30.00 - 54.00 USD hourly

Job DescriptionHave you ever ordered a product on Amazon and wondered how it arrived so fast? Behind every delivery is a vast, sophisticated transportation network spanning multiple countries and carriers. The EU Transportation Procurement team is at the heart of this operation — managing nearly €5 billion in annual transportation spend, negotiating with the largest postal operators and express carriers in Europe, and continuously innovating to deliver faster, cheaper, and more reliably for hundreds of millions of Amazon customers.Amazon seeks a Head of Procurement EU, to lead a large part of our European Transportation Procurement organization. This is a senior leadership role with strategic ownership of the largest Procurement portfolio within EU 3P Transportation by both annual spend and program count. The portfolio spans outbound programs (UK, Ireland, Spain, Portugal, and Cross Border) as well as non-outbound programs (Inbound, WePay, FBA and Vendor Returns).The successful candidate will be an entrepreneurial leader who combines sharp commercial acumen with the ability to build and inspire high-performing teams. They will drive multi-country carrier strategies that balance cost optimization, service quality, capacity security, and innovation — all while navigating a fast-paced environment where decisions directly impact the customer delivery experience at enormous scale.The role is located in #### and will involve travel to the countries you cover. You will partner closely with Retail Country Managers, DEX, Finance, Legal, Strategic Planning and 3P Transportation Operations teams.ROLE SCOPEThis is a senior leadership role with end-to-end responsibility for defining, developing, and implementing transportation procurement strategies across multiple EU countries and transportation programs:• Outbound: United Kingdom, Ireland, Spain, Portugal, Cross-Border• Non-Outbound: Inbound Supply Chain, WePay, FBA, IPCP, Vendor Returns (VRET)The Head of Procurement leads a team of Procurement Managers and Buyers responsible for carrier sourcing, contract negotiation, supplier relationship management, and contract performance optimization. The role carries direct accountability for a portfolio approaching €1 billion in annual addressable spend and requires partnership with senior Amazon leadership at L8 and L10 levels across the EU.MAIN RESPONSIBILITIES• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use casesKey job responsibilities• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use cases Basic Qualifications:- Experience in transportation and supply chain- Experience in product or program management, product marketing, business development or technology Preferred Qualifications:- Bachelor's degree in computer science or management information systemsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHave you ever ordered a product on Amazon and wondered how it arrived so fast? Behind every delivery is a vast, sophisticated transportation network spanning multiple countries and carriers. The EU Transportation Procurement team is at the heart of this operation — managing nearly €5 billion in annual transportation spend, negotiating with the largest postal operators and express carriers in Europe, and continuously innovating to deliver faster, cheaper, and more reliably for hundreds of millions of Amazon customers.Amazon seeks a Head of Procurement EU, to lead a large part of our European Transportation Procurement organization. This is a senior leadership role with strategic ownership of the largest Procurement portfolio within EU 3P Transportation by both annual spend and program count. The portfolio spans outbound programs (UK, Ireland, Spain, Portugal, and Cross Border) as well as non-outbound programs (Inbound, WePay, FBA and Vendor Returns).The successful candidate will be an entrepreneurial leader who combines sharp commercial acumen with the ability to build and inspire high-performing teams. They will drive multi-country carrier strategies that balance cost optimization, service quality, capacity security, and innovation — all while navigating a fast-paced environment where decisions directly impact the customer delivery experience at enormous scale.The role is located in #### and will involve travel to the countries you cover. You will partner closely with Retail Country Managers, DEX, Finance, Legal, Strategic Planning and 3P Transportation Operations teams.ROLE SCOPEThis is a senior leadership role with end-to-end responsibility for defining, developing, and implementing transportation procurement strategies across multiple EU countries and transportation programs:• Outbound: United Kingdom, Ireland, Spain, Portugal, Cross-Border• Non-Outbound: Inbound Supply Chain, WePay, FBA, IPCP, Vendor Returns (VRET)The Head of Procurement leads a team of Procurement Managers and Buyers responsible for carrier sourcing, contract negotiation, supplier relationship management, and contract performance optimization. The role carries direct accountability for a portfolio approaching €1 billion in annual addressable spend and requires partnership with senior Amazon leadership at L8 and L10 levels across the EU.MAIN RESPONSIBILITIES• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use casesKey job responsibilities• Define and own the multi-year EU transportation procurement strategy aligned to Amazon’s growth plans, cost targets, and customer experience goals• Lead and develop a high-performing team of Procurement Managers and Buyers; attract, retain, and grow top talent• Drive carrier sourcing strategies across multiple countries: identify, qualify, negotiate, and onboard carriers to optimize Amazon’s competitive position• Own negotiations with national postal operators (e.g., Royal Mail, Correos, An Post) and express carriers such as UPS, DHL Express), securing favorable commercial terms at enterprise scale• Deliver significant year-over-year cost savings while maintaining or improving service quality (speed, DEA, Concessions, and customer experience)• Establish and operate carrier performance management frameworks: define KPIs, run QBRs, Top-to-Top meetings, drive continuous improvement, and manage underperformance• Establish solid relationships with Transportation Suppliers at CCO and CEO levels to ensure carrier responsiveness when securing transportation capacity for peak periods (Prime Day, Peak/Holiday season) through proactive carrier engagement• Partner with Finance, Legal, Operations, and country Ops leadership to align procurement strategies with business objectives• Drive innovation in carrier services, sustainability initiatives, and delivery speed improvements• Develop and maintain robust contract frameworks and templates; ensure compliance and commercial governance as per Spend and Transaction Policy • Represent EU Transportation Procurement in internal and external executive forums; prepare and moderate strategic reviews with senior Amazon leadership and carrier C-suite• Champion AI best practices across the EU procurement organization; identify and scale successful GenAI approaches across programs and use cases Basic Qualifications:- Experience in transportation and supply chain- Experience in product or program management, product marketing, business development or technology Preferred Qualifications:- Bachelor's degree in computer science or management information systemsAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTransform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. Physical Requirements: - All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of computer networking experience- 1+ years of Linux operating systems experience- Bachelor's degree in Information Technology, Computer Science, or a related field- Experience in computer networking- Experience working with Linux operating systems- Can lift and rack equipment up to 40 pounds- Experience with computer hardware troubleshooting and repair- 18+ months of experience in data center or critical environment or similar technical roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations- 18+ months of experience with network cabling, optic types, and test equipment (VFL, power meter, OTDR, etc.) Preferred Qualifications:- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing system- Experience with cabling infrastructure best practices and methodologies- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)- Certifications in a relevant field (CCENT, Network+, CCNA)- Behavioral interviewing and hiring experience- Ability to work on a flexible schedule including days, nights, and/or weekendsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, LITHIA SPRINGS - 30.00 - 54.00 USD hourlyUSA, GA, Lithia Springs - 30.00 - 54.00 USD hourlyUSA, NV, SPARKS - 30.00 - 54.00 USD hourlyUSA, NV, Sparks - 30.00 - 54.00 USD hourlyUSA, VA, Ashburn - 30.00 - 54.00 USD hourlyUSA, VA, FREDERICKSBURG - 30.00 - 54.00 USD hourlyUSA, VA, STAFFORD - 30.00 - 54.00 USD hourlyUSA, VA, Sterling - 30.00 - 54.00 USD hourly

Job DescriptionThis is a full-time, permanent, non-remote position based in SJO10 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Reliability, Maintenance, and Engineering (RME) is hiring for an Facilities Coordinator III. The goal of the Global Specialty Fulfillment team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.To that end, Amazon is seeking a person to provide alarm monitoring and incident management at the Amazon's Maintenance Operations Center (AMOC) The AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilities· Monitor alarm systems, dispatch local vendors, assist site maintenance and operations personnel with troubleshooting efforts, and administer requisite systems for data accuracy and communications.· Triage and respond to alarm signals within standard service level agreements (SLAs), create Zoom bridges for all new tickets to connect all vendors, maintenance teams, engineering partners , and operations leaders in real time , as well as, escalate issues as needed to ensure the integrity of Amazon equipment reliability.· Handle inbound calls from stakeholders during ticket follow-ups to provide status updates, address queries about missing information, request ticket updates, or document any ticket-related incidents.· Proactively evaluate the status of assets to identify potential issues requiring escalation to supervisors or management.· Manage a communications suite including: multi-line telephones, instant messaging clients, IP-based tools, and inbound calls, performing software multitasking simultaneously. Basic Qualifications:- High School or equivalent diploma- Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience working in a contact center environment- Speak, write, and read fluently in English Preferred Qualifications:- Experience handling customers and conflict resolution with a focus on quality for customer experience- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTo meet the growing demand for Amazon Operations in Customer Fulfillment (CF), the Program Strategy team is seeking a leader and experienced Program Manager to lead our Generative AI and automation initiatives. You will spearhead the development and implementation of AI solutions that transform our fulfillment operations while maintaining our customer-first approach. As the thought leader, you will develop comprehensive AI governance frameworks and documentation strategies, create and maintain strategic roadmaps for AI implementation and automation initiatives, monitor and report on AI project success metrics, lead the evaluation and implementation of emerging AI technologies and tools, engage directly with customers to understand their needs and gather feedback on AI solutions, and lead change management initiatives including rollout planning, stakeholder communication, and adoption strategies. This role represents a unique opportunity to shape the future of Amazon's fulfillment operations through innovative AI applications and automated solutions.Key job responsibilities-Drive the strategic vision and roadmap for implementing Generative AI and automation technologies across CF operations -Lead the development of an AI-powered Change Management framework, leveraging machine learning and predictive analytics to optimize stakeholder engagement and High Volume Event management -Partner with customers throughout the AI solution lifecycle, from needs assessment through implementation and post-launch support -Design and execute comprehensive change management strategies to drive adoption of AI tools and automated processes across teams -Architect and implement AI-driven solutions for process automation, operational efficiency, and strategic decision-making -Design and oversee the creation of intelligent documentation systems and knowledge bases using Large Language Models (LLMs) and other AI technologies -Collaborate with cross-functional teams to identify opportunities for AI implementation in training initiatives, process benchmarking, and strategic planning -Scale AI solutions across North American operations while ensuring consistent performance and reliability This high-visibility role will pioneer the future of AI at Amazon by incorporating AI and machine learning capabilities within the Operations organization. You will be at the forefront of building next-generation AI solutions that redefine how Amazon operates at scale. Basic Qualifications:- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience defining program requirements and using data and metrics to determine improvements- Experience in analyzing data to drive decisions Preferred Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Role can be based in Manchester or London - This is a 12 month Fixed Term Contract We are seeking a talented, dedicated, and highly analytical Strategic Supply and Demand Planner to drive selection and in-stock for Amazon UK Fresh programs. This is a unique opportunity to play a key role on an important initiative at Amazon. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results. The Strategic Supply and Demand Planner will be responsible for executing inventory strategies to optimize customer experience, sales, margin and turns. They will be relentlessly focused on delivering high in-stock rates in order to meet the needs of our customers. They will dive deep core drivers of in-stock performance, and proactively identify opportunities to improve tools and work flows. This role interacts closely with retail and operations business partners across Amazon, and is pivotal to the growth of this strategic initiative. The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. Flexibility and the ability to prioritize in a changing business environment will also be key. Our team culture is goal-oriented, collaborative and driven to achieve results. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment who is willing to roll up their sleeves and get things done. Key job responsibilities- Maintain excellent in-stock rates for owned category and/or region - Execute inventory strategies to optimize sales, turns, and inventory health - Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and turns - Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory - Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneously - Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually. Basic Qualifications:- Bachelor's degree, or Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce- Experience in data-driven business operations processes- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience collaborating with cross-functional teams Preferred Qualifications:- Experience in retail, project management, supply chain, inventory management, sourcing, finance and/or consulting- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.- Experience using data to drive root cause elimination and process improvement- Experience building and managing financial models for business forecasting and problem solving, or experience in creating process improvements with automation and analysis- Experience in high impact roles in operations including Vendor Management, Supply Chain, and Retail Operations- Experience in manufacturing, production, distribution logistics environments, retail, or grocery management rolesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Role can be based in Manchester or London - This is a 12 month Fixed Term Contract We are seeking a talented, dedicated, and highly analytical Strategic Supply and Demand Planner to drive selection and in-stock for Amazon UK Fresh programs. This is a unique opportunity to play a key role on an important initiative at Amazon. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results. The Strategic Supply and Demand Planner will be responsible for executing inventory strategies to optimize customer experience, sales, margin and turns. They will be relentlessly focused on delivering high in-stock rates in order to meet the needs of our customers. They will dive deep core drivers of in-stock performance, and proactively identify opportunities to improve tools and work flows. This role interacts closely with retail and operations business partners across Amazon, and is pivotal to the growth of this strategic initiative. The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. Flexibility and the ability to prioritize in a changing business environment will also be key. Our team culture is goal-oriented, collaborative and driven to achieve results. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment who is willing to roll up their sleeves and get things done. Key job responsibilities- Maintain excellent in-stock rates for owned category and/or region - Execute inventory strategies to optimize sales, turns, and inventory health - Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and turns - Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory - Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneously - Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually. Basic Qualifications:- Bachelor's degree, or Bachelor's degree in supply chain management, operations, engineering, analytics or related field- Experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce- Experience in data-driven business operations processes- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience collaborating with cross-functional teams Preferred Qualifications:- Experience in retail, project management, supply chain, inventory management, sourcing, finance and/or consulting- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.- Experience using data to drive root cause elimination and process improvement- Experience building and managing financial models for business forecasting and problem solving, or experience in creating process improvements with automation and analysis- Experience in high impact roles in operations including Vendor Management, Supply Chain, and Retail Operations- Experience in manufacturing, production, distribution logistics environments, retail, or grocery management rolesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a global, fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Selling Partner Financial Tech team in Seattle, Washington.This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group. Key job responsibilitiesThis executive assistant is responsible for providing high-level administrative support to senior executives while managing complex calendars, coordinating meetings, and handling confidential information. They serve as the primary point of contact between the executive and internal/external stakeholders, managing communications, screening calls, and preparing correspondence and presentations. The role has the opportunity to drive project management duties, including tracking multiple initiatives, following up on commitments, and maintaining thorough documentation. The position requires exceptional organizational skills, discretion, professionalism, and the ability to multitask effectively while maintaining attention to detail. Success in this role demands strong communication abilities, technical proficiency, and the capacity to work independently while supporting high-level business operations.A day in the lifeA day in the life of an executive assistant in this global team begins with an early morning check of emails and calendar updates, accommodating different time zones. The EA meets with with their executives, discussing priorities and any urgent matters. They can dive into important team initiatives ranging from, event planning, space management or work backwards plans. Basic Qualifications:- 2+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with executive level calendar management Preferred Qualifications:- Experience in a fast-paced, high-tech company- Experience managing multiple calendarsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 97,400.00 USD annually

Job DescriptionAmazon’s network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. As our regions continue to grow, we are looking for a networks-focused Senior Technical Infrastructure Program Manager to execute and deliver our solutions, and help us to continue to build the largest network in the world.AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesThe ideal candidate will be an experienced Senior Technical Infrastructure Program Manager who will be responsible for leading multiple simultaneous networking programs in a highly cross-functional environment which includes internal customers, network engineering, network deployment and operations teams, as well as external vendors. You must have a proven track record of project completion that is on time and within budget, be able to establish trust with a variety of stakeholders and customers, manage capital budgets, eliminate non-value-add activity and find creative ways to accelerate project delivery. You will be an exceptional communicator, able to discuss technical concepts, identify project implementation issues and work with highly technical teams to remove barriers to project success. At some point in your career you likely occupied a networking engineering position, so that you have the technical depth to visualise how network solutions fit together, know how to deliver safely into production environments, and are able to command the intellectual respect of the engineers you work with. Experience working with large scale networks and network automation and provisioning systems is a distinct advantage. As well as your technical capability in program management, you will have a strong sense of helping people succeed together with friendliness, respect and integrity, while dealing with ambiguity with grace and maturity. And, of course, you will always be focused on delivering the best outcomes for your customers, helping Amazon's mission to be Earth's most customer-centric company.This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance. A day in the lifeYou will drive organization level process improvement to deliver cross-functional projects working with network engineering, Infrastructure and internal project management teams, as well as external vendors.About the teamWe are ADC Networking Scaling and Deployment (NSD) part of Region Services. The ADC NSD team owns all network capacity scaling, new network layer deployments, OBAAT brick delivery, T1 and T2 data center builds and expansions, data center room builds, and network layer migrations and decoms in launched ADC and GovCloud/Sovereign regions, globally. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of program management or technical project management experience- 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience- Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields Preferred Qualifications:- Experience in leading complex, large-scale, IT, technical or engineering programs- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Experience defining roadmap strategy and prioritizing deliverables for your team products- Knowledge of network design, protocols and troubleshootingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually

Job DescriptionAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders.Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!We are looking for a Sr Fleet Manager who is responsible for the safety, compliance and availability of the Fleet in their respective region in Germany. The candidate will need to determine the strategy of the team and understand where to simplify or extend solutions for the best outcome. This person will implement use of best practices and plays a central role within the larger fleet organization.Key functions for the role include:(1) Be the regional lead for health and safety of fleet. They will ensure vehicles are roadworthy and compliant with local regulations by performing audits and collating regional feedback through partnership with Fleet Compliance and Safety teams.(2) Be the Single Threaded Leader for product and program launching across the German regions. The Sr Fleet Manager will launch fleet operations initiatives and fleet-related programs. To be successful in this role, the Sr Fleet Manager is required to be a domain fleet expert, having deep knowledge of the conditions of local markets. The Sr Fleet Manager will support Germany expansion launches by building mechanisms to help manage the fleet.(3) Strategically influence and collaborate with multiple stakeholders, internal and external, in order to solve complex operational needs. The Sr Fleet Manager is responsible for defining a program with clear tenets and deliverables, and align stakeholders to achieve long-term priorities. They will be required to demonstrate the ability to negotiate and influence, showing backbone while dealing with internal and external stakeholders.(4) Manage volatile vehicle demand across Germany and make trade-offs between short-term and long-term risks. React to potential long-term risks with vehicle demand/supply and support strategic changes to mitigate them in ambiguous, vehicle-constrained markets. This will require technical expertise to balance tradeoffs between cost, quality, and speed.(5) This role will be based in one of our delivery station within Germany, and requires ability to travel 20-30% of time across the assigned region.Key job responsibilities• Cooperation with the stations and other business functions to identify and consolidate vehicle demand especially in regards to peaks and ramps.• Consistently innovate and implement best practices in Fleet Operations and Safety across EU.• Cooperation with multiple internal and external stakeholders in communication of local business needs and understanding of last mile vehicle strategies.• Monitoring vehicle pool and pipeline to ensure sufficient capacity is available and escalate on time to avoid shortfalls.• Ensure that delivery orders are executed on time in full and in line with highest quality standards• Operational escalation management Basic Qualifications:- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field- Speak, write, and read fluently in German- Speak, write, and read fluently in English- Experience leading and interacting with cross-functional teams- Experience in logistics- Experience in operations management- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service Preferred Qualifications:- Masters degree or MBA preferred.- Fleet Management experience.- Background in mobility services e.g. Car Lease/ Automotive company.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. Success requires leveraging data-driven insights and understanding the importance of HR metrics to drive business impact. You may also lead a team of entry-level HR employees and own projects that enhance the employee experience.The HR Business Partner balances strategic and tactical responsibilities, driving organizational success through partnership with leaders. They execute core PXT processes while providing guidance on talent processes, performance management, and cultural initiatives. By building trust and influence through sound business acumen, they manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.- Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.- Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.- Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.- Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.A day in the lifeYour day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results. From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness. You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.Success in this role comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through a combination of business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered, while driving long-term organizational success and adaptability in a rapidly evolving business landscape.About the teamAmazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. Basic Qualifications:- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience- 2+ years of human resources or a mix of equivalent experience- Knowledge of local labor law- Experience in HR within an international, fast-paced and customer-driven environment- Experience in a call center, distribution center, or manufacturing environment- Experience supporting hourly employee client group- Experience with MS Office tools and HR Information Systems- Bachelor's degree or equivalent- 3+ years of operations, customer service, retail, distribution, shipping, logistics, healthcare, hospitality or manufacturing, or 5+ years of human resources experience Preferred Qualifications:- Master's degree in Human Resources Management- Experience in human resources with companies supporting 250-500 or more associates- Experience within a distribution center, logistics, or manufacturing environment- Experience with HR processes and systems- Experience partnering with business leaders in highly complex and dynamic business settings- Experience in employee relations, labor relations, or labor/employment law- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders- Experience driving employee engagementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Pittston - 67,600.00 - 118,400.00 USD annually

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application!Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment.Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete.Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days.Key job responsibilitiesKey job responsibilitiesinclude, but are not limited to:- Promote a safe working environment by following all safety procedures- Complete preventative maintenance routines with proper documentation- Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more- Maintain a positive working relationship across all of the Amazon Operations facility- Track and store department inventory- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 1+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience- 2+ years of automated conveyor systems and controls experience, or certification from Amazon's Mechatronics and Robotics Apprenticeship Program- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 2+ years of electrical and electronic principles experience- Experience with robotic operation and maintenance- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NV, Reno - 33.00 - 34.00 USD hourly

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of work experience. Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor’s degree • Minimum of 1+ year of work experience. • Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilitiesResponsibilities include, but are not limited to:1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilities1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Every day we solve complex technical and business problems with ingenuity and simplicity.IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.Key job responsibilitiesEffective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree or equivalent- Minimum of 1+ year of Service Desk or technical support work experience.- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline and provide support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.6. Adherence to OTS Service Desk Goals: Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. Basic Qualifications:- Bachelor's degree- Minimum of 1+ year of work experience in Technical Support , Service desk , Windows Support , Network Support- Good communication skills Preferred Qualifications:- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools • Basic Understanding and troubleshooting skills on NetworkOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin us in shaping the future of tax planning at Amazon! In this role, you will play a pivotal part in developing innovative tax strategies that align with our dynamic business needs. You will navigate the complexities of global tax laws, collaborate with cross-functional teams, and drive the implementation of tax planning strategies that ensure long-term sustainability and growth. Your expertise will not only optimize our tax position but also contribute to the success of our business initiatives worldwide.Key job responsibilities- Develop a comprehensive understanding of Amazon’s various business models and end-to-end systems to ensure effective communication and requirements with business partners, stakeholders, and senior tax leadership.- Lead the development and implementation of the overall indirect tax planning strategy for multiple global businesses.- Stay informed on the latest changes in tax laws and evaluate their impact on relevant businesses.- Collaborate closely with finance, legal, and accounting teams to align tax planning with the company's broader business objectives.- Prepare detailed tax planning recommendations and proposals, presenting them to senior leadership for approval.- Demonstrate a proven ability to identify and manage tax risks on projects.- Coordinate the implementation of approved tax planning strategies, ensuring proper documentation and execution.A day in the lifeIn this strategic tax advisory role, your day will be filled with opportunities to support business and product launches through comprehensive tax planning and consultation. You will work closely with business teams to shape product strategy and development, ensuring that indirect tax guidance is integrated from the outset. Your responsibilities will include understanding VAT/GST compliance, controllership, and audit requirements, drafting tax requirements documentation for new products and services, and leading global tax coordination efforts with regional subject-matter experts. You will conduct pre-launch testing and validation from a tax perspective, provide regular updates to tax leadership, and build strong partnerships with cross-functional teams to drive successful product launches across multiple geographies.About the teamBecome a part of our International Stores tax planning team, where you will drive strategic initiatives that maximize value for our company. Our team is dedicated to providing high-quality tax technical advice on complex or ambiguous areas, helping our business partners anticipate future challenges and understand the long-term implications of their decisions. We foster a collaborative environment where we outline various options and practical solutions to move forward quickly. Most importantly, we build lasting relationships with our partners, gaining a deep understanding of their businesses, systems, and flows. This role offers countless opportunities for you to think creatively, solve intricate problems, and make a significant impact. Basic Qualifications:- 12+ years of tax, finance or a related analytical field experience- Experience in taxation in a corporate environment, public accounting firm or major law firm- Knowledge of international indirect tax planning and strong understanding of or practical experience with tax laws in other countries Preferred Qualifications:- Experience working effectively across cross-functional teams and partner well with people at all levels within an organization, including coaching of junior staff- Experience with accounting concepts and tax regulations, laws and standards- Experience relating complex tax risks to non-tax business stakeholders- CPA, or LL.M. (Taxation)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,300.00 - 204,700.00 USD annually