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    Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance experience- 1+ years’ experience with Microsoft Office products- Ability to work on a flexible schedule including days, nights, and/or weekends.- Work a flexible work schedule including evenings, overnights, and weekends Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Boardman - 32.00 - 57.00 USD hourly
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    Job DescriptionThe Trust CX Innovations team is looking for an Applied Scientist with strong background in Generative AI space to build solutions that help in upholding customer trust for Alexa+.As an Applied Scientist in Trust CX innovations, you will be at the forefront of developing innovative solutions to critical challenges in AI trust and privacy. You'll lead research in trust-preserving machine learning techniques. We are working on revolutionizing the way Amazonians work and collaborate. You will help us achieve new heights of productivity through the power of advanced generative AI technologies. Key job responsibilities- Lead research initiatives in generative AI, focusing on LLMs, multimodal models, and frontier AI capabilities- Develop innovative approaches for model optimization, including prompt engineering, few-shot learning, and efficient fine-tuning- Pioneer new methods for AI safety, alignment, and responsible AI development- Design and execute sophisticated experiments to evaluate model performance and behavior- Lead the development of production-ready AI solutions that scale efficiently- Collaborate with product teams to translate research innovations into practical applications- Guide engineering teams in implementing AI models and systems at scale- Author technical papers for top-tier conferences- File patents for novel AI technologies and applicationsA day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our trust-preserving experiences. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the teamWho We Are:Trust CX Innovations is a strategic innovation team within Amazon Devices & Services that focuses on advancing AI technology while prioritizing customer trust and experience. Our team operates at the intersection of artificial intelligence, privacy engineering and customer-centric design.Our Mission:To pioneer trustworthy AI innovations that delight customers while setting new standards for privacy and responsible technology development. We aim to transform how Amazon builds AI products by creating solutions that balance innovation with customer trust. Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language Preferred Qualifications:- Experience in professional software development- Background in AI safety and alignment researchOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.Physical Requirements:All physical requirements are expected with reasonable accommodations:- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed- Working in cramped and/or elevated and/or noisy environments- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities- Moving and implementing large enterprise equipment- Installing Fiber and Copper cabling and patching cabling between equipment- Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities- Safely using material handling tools and equipmentTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles- High School diploma or equivalent Preferred Qualifications:- Industry standard certifications (CompTIA, CCENT, Network+)- Experience with cabling infrastructure best practices and methodologies- Knowledge of network cabling, optic types, and test equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Lithia Springs - 27.00 - 48.00 USD hourly
    • Full Time
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    Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance experience- Work flexible schedule including weekends, nights, and holidays- 1+ years’ experience with Microsoft Office products- Ability to work on a flexible schedule including days, nights, and/or weekends. Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Boardman - 32.00 - 57.00 USD hourly
    • Full Time
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.Additionally, all candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.Physical Requirements:All physical requirements are expected with reasonable accommodations:- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed- Working in cramped and/or elevated and/or noisy environments- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities- Moving and implementing large enterprise equipment- Installing Fiber and Copper cabling and patching cabling between equipment- Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities- Safely using material handling tools and equipmentTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles- High School diploma or equivalent Preferred Qualifications:- Industry standard certifications (CompTIA, CCENT, Network+)- Experience with cabling infrastructure best practices and methodologies- Knowledge of network cabling, optic types, and test equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Lithia Springs - 27.00 - 48.00 USD hourly
  1. Amazon

    AFE Ops Associate - Atlanta

    • Full Time
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    Job DescriptionAmazon Freight is seeking a highly skilled and motivated Freight Operations Associate to support the movement of freight shipments for our external customers. This is an exciting opportunity to join a rapidly growing team responsible for ensuring seamless freight movements across North America for our customers.The ideal candidate will have a background in transportation and logistics, with excellent data analysis and problem-solving skills. You will be responsible for communicating directly with external partners such as carriers and suppliers to resolve daily freight movement issues. This role requires the ability to quickly understand business impacts, pull and analyze data from multiple systems, and drive process improvements to eliminate root causes of defects.Key job responsibilities• Maintain constant, tactical communication with external freight partners (carriers, suppliers, and customers) and internal stakeholders (product, business intelligence, sales, and fulfillment centers)• Expertly pull data from various databases using tools like Excel, SQL, and Access to perform ad-hoc reporting and analysis• Publish performance metrics to help drive business results and identify areas for improvement• Systematically escalate issues or data variances to the appropriate teams and follow through on resolutions• Meet tight deadlines to address critical business needs while tracking and measuring your own activities• Demonstrate strong verbal and written communication skills to present findings and recommendations Basic Qualifications:- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older Preferred Qualifications:- Experience in SQL Server/MySQL, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in deploying identity and access management systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Atlanta - 21.00 - 29.00 USD hourly
    • Full Time
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    Job DescriptionJoin AWS at a pivotal moment in our growth in Aragon, Spain. This leadership role will play a key part in our plans to invest €33.7 billion to expand and support data center infrastructure. The Cluster Leader is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.The ideal candidate for this role will have experience of leading large organizations, with data center experience not required to be successful in this role.If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon data centers. This may be the challenge you’ve been looking for!Key job responsibilities- Drive safety culture and security initiatives across multiple data center facilities- Develop and implement operational strategies that align with AWS's global standards while addressing cluster requirements- Oversee capacity planning, delivery, and growth strategies to meet customer demand- Direct engineering operations across multiple data centers- Manage complex multi-stakeholder coordination requirements with internal teams, vendors, and local authorities- Champion inclusion, diversity, and equity initiatives within the regional organization- Implement sustainability programs and ensure environmental compliance across all facilities- Oversee financial performance, budget planning, and cost optimization initiatives- Drive continuous improvement in operational metrics, efficiency, and service delivery- Hiring, managing, and developing the operations management team Basic Qualifications:- Bachelor's degree or above in Civil Engineering, Mechanical Engineering, Electrical Engineering, Construction Management or an equivalent engineering science- Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams- Experience with hiring, promoting, performance management, and developing teams of professional construction/engineering staff Preferred Qualifications:- Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or productAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon is looking for a smart and ambitious Seller Consultant to join its China team. The objective of the Sales consultant is to deliver new business growth and maximize revenue generation across Amazon's suite of products for merchants. Recruiting and launching sellers on Amazon's global marketplaces. You will analyze traffic and sales data to identify opportunities to help sellers succeed on the marketplaces.Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives.Specific Responsibilities include:- Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition.- Identify, recruit and support sellers of various types (SMEs to large brand owners) to execute on growth plans.- Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business.- Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases.- Coordinate and lead project with cross function teams and deliver result with stakeholdersKey job responsibilities1. Seller Acquisition & RecruitmentDevelop and execute strategies to identify, attract, and onboard high-quality CN sellers to the Amazon Mexico. Build a robust pipeline of prospective sellers through outreach, networking, and partnership initiatives.2. Seller Launch & Onboarding Support ("Cold Start")Provide dedicated, hands-on support to new sellers during their critical launch phase to ensure a successful "cold start" on the platform.Guide sellers through account setup, catalog creation, and the implementation of best practices for listing, pricing, and fulfillment.3. Seller Growth & Performance ManagementProactively identify and remove blockers (logistical, operational, knowledge-based) that hinder seller growth and performance.Analyze seller metrics and data to provide tailored advice and interventions that accelerate sales velocity and account health.Empower sellers to scale their businesses by educating them on Mexico specific customer preferences, promotional tools, and inventory management.4. Relationship & Account ManagementBuild and maintain strong, trust-based relationships with a portfolio of Chinese sellers.Act as the primary point of contact and advocate for sellers, ensuring a positive experience with Amazon Mexico. Basic Qualifications:- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Preferred Qualifications:- 2+ years of inside sales experience- Knowledge of procurement and source to pay methods at small and medium businesses- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you experienced in Critical Infrastructure Commissioning and looking for a fast paced environment to work in? As a Data Center Commissioning Engineer (CxE), you will be part of highly creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centers. The Amazon Commissioning team (ACx) understands, evaluates, defines and manages the expectations of construction quality in accordance to engineering designs to meet the customer requirements. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems such as:-Medium and low voltage power systems-Generators-UPS-HVAC (Air Handlers / Exhaust Fans / VFD)-Chilled Water Systems-Building Management systems (BMS)-Electrical Power Monitoring Systems (EPMS)-Testing and balancing-Pumps and Hydronic systemsPhysical RequirementsWalk job sites in uneven terrainWork at heights and from laddersRegularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawlLift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or moreCarry objects weighing up to 49 pounds for short distancesWork shifts longer than eight hours in duration with potential for night and weekendsPerform physical tasks throughout the day without becoming overly tiredAbility to manipulate small wires and objects easilyWork in a noisy environmentWork in environments that are colder or hotter than a normal office environmentAdditional Job Requirements· Ability and willingness to travel domestic and internationally for up to 80% of the year.· Required to provide personal transportation for meetings and job visits away from the office; reimbursed.· US Citizenship required Key job responsibilitiesThe Commissioning Engineer (CxE) provides testing and validation oversight of AWS data center electrical and mechanical infrastructure. CxEs review design documents, lead Factory Witness Testing (FWT), and manage third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. They take Ownership of their projects’ successes by Diving Deep to resolve technical issues and having Bias for Action to address everchanging schedule and coordination demands onsite. Additionally, CxEs communicate lessons learned and continuously collaborate on program improvements.The CxE shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to review component submittal packages, lead Factory Witness Testing (FWT), perform system level and integrated system testing. During commissioning the CxE will continuously audit activities to ensure compliance with environmental, quality, and safety requirements. Additionally, the individual will be responsible for comprehensive weekly reporting of status of all ongoing projects and lessons learned to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight timelines.A day in the lifeOn a typical project, the CxE works across AWS engineering, capacity delivery, operations, and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning vendor whose primary scope is to identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate lessons learned to help peers on similar projects in flight and participate in initiatives that drive improvement to the commissioning program.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamThe AWS Data Center Commissioning Team (ACx) is a wholly independent business within the DCGS organization. This team of veteran professional Electrical Engineers, Mechanical Engineers, Controls Engineers, Architectural Engineers, Project Managers, Operators and seasoned Amazonians are uniquely positioned to provide deeply detailed engineering and operational review and testing of equipment designs, operational functionality and construction practices. We are focused on ensuring the rapid delivery of a quality product while maintaining full transparency, recording metrics of manufacturer/contractor/equipment issues pre-PFHO, and identifying opportunities for all our peers and customers.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER Basic Qualifications:- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience- Bachelor's degree in Mechanical or Electrical Engineering, or 5+ years of relevant discipline work experience- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others.- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design.- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements. Preferred Qualifications:- Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals- Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred- Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams- Advanced knowledge of mechanical, electrical, and controls systems for critical infrastructures- Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 116,800.00 - 160,000.00 USD annuallyUSA, TX, Austin - 116,800.00 - 160,000.00 USD annuallyUSA, TX, Dallas - 116,800.00 - 160,000.00 USD annuallyUSA, TX, Houston - 116,800.00 - 160,000.00 USD annually
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    Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.AWS is growing rapidly, and we are looking for a Data Center Security Specialist to join our expanding Infrastructure Operations team.Key job responsibilities- As a Data Center Security Specialist (individual contributor) you will be tasked with driving operational security excellence in several separate facilities located within a short driving distance. - Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. - You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. - You will extract metrics and observe improvements by looking at hard data. - You will make suggestions on improving electronic surveillance and access controls. - You will direct efforts to educate data center occupants on false alarm reductions. - You will write and implement security process and procedures. - Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of overseeing security operations and working with security vendors/contractors experience- 6+ months' experience in security roles, preferably in a data center or similar environment.- Knowledge of the administration and operation of: access control systems (Lenel, Milestone) and CCTV systems with digital recording. Preferred Qualifications:- College Degree (Bachelors) or Background in one or more of: Military (Career/Military Police/Military Special Operations Forces), Law Enforcement with Arrest Authority (Police Academy Graduate), TSA Security Screening, Correctional Facility Officer- 2+ years Security experience or equivalent (demonstrated through work experience, training, military experience, or education)- 1+ year Leadership experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Sterling - 28.00 - 50.00 USD hourly
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    Job DescriptionWe are looking for an experienced Automation Solutions Engineer to join our AMZL Reliability Maintenance Engineering (RME) Team, focusing on the design, programming, testing, and implementation of software solutions and processes that enhance the productivity and quality of our Amazon Delivery stations. The role requires the person to be a technical lead for programs and projects.This is an opportunity to become part of our team and make a real impact across our last mile sites across the EU, managing large-scale projects and initiatives, providing technical support to local teams, internal stakeholders, vendors and creating innovative solutions to adopt world class automated technologies and systems.*40 - 50% travel is expected in this role.* **Flexible locations across any AMZL Delivery stations and Corp offices in UK, Poland, Germany, Italy, Spain and France.**Key job responsibilities-Understand and troubleshoot material handling control systems, including PLC/IPC, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems.-Programming and source coding for in-house built solutions based on PLC or IPC and SCADA/OEE platforms.-Lead international innovative solutions related to automation systems.-Project Management (PM) of large-scale initiatives that will require the coordination of work activities of Automation Engineers (AE) to accomplish the goals of the business.-Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and plan actions to eliminate/mitigate the downtime of critical assets.-Create, optimise and monitor Key Performance Indicators (KPI) to control the efficiency, availability and quality of the machines, generating reports for improvement.-Manage and deal with vendors to plan and coordinate ticket resolution for local teams or network-wide issues.-Provide technical guidance and decision-making for collaborative projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests. Basic Qualifications:- Experience (non-internship) in professional software development- Bachelor's degree in a technical discipline (Automation, Industrial, Electrical, Electronics) from an accredited university, or equivalent experience.- Multi-skilled in both automation and electrical disciplines.- Experience in troubleshooting automated equipment including packaging machinery, sortation and conveyor systems.- Experience with PLC-based control systems (e.g. Siemens, Codesys, or Allen-Bradley). Preferred Qualifications:- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodology- Experience in networking, storage systems, operating systems and hands-on systems engineering- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, RubyAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAs a Software Engineer on the Data Intelligence team which is part of Amazon Customer Service (CS) team, you will design and build robust, secure data infrastructure systems. You'll architect for real-time data processing needs, implement secure storage solutions, and develop privacy-compliant data access layers. Additionally, you'll build infrastructure that supports the complete lifecycle of Artificial Intelligence (AI) models - from development to production deployment. You’ll work with cross-functional teams (e.g., scientists, product managers, data engineers) to create enterprise-scale data processing systems that handle high-volume transactions, implement comprehensive data governance frameworks, and build scalable data products that power critical business capabilities.If you enjoy solving complex technical challenges in high-scale environments, working in a collaborative and dynamic team, and want to make a lasting impact on Amazon Customer Service worldwide, this is your opportunity. Come join us on this exciting journey!Key job responsibilities- Design and implement enterprise-scale data infrastructure and storage solutions that ensure optimal performance and reliability.- Architect and build Machine Learning (ML) platform infrastructure that supports the complete model lifecycle, from training environments and validation frameworks to production deployment and monitoring systems.- Develop and maintain robust data governance frameworks, implementing security controls, authentication mechanisms, and compliant data access patterns that protect sensitive information.- Drive technical architecture decisions and system design, focusing on scalability, reliability, and performance of distributed services while ensuring alignment with business requirements.- Own end-to-end delivery of technical solutions, including design, implementation, and verification of components, using standard software engineering methodologies and best practices.- Collaborate with cross-functional teams, including Product Managers, Applied Scientists, and Data Engineers, to understand requirements, conduct design reviews, and ensure successful delivery of solutions while maintaining high development standards.A day in the lifeA typical day as a Software Development Engineer involves architecting and building robust data and ML infrastructure solutions that power critical AI initiatives. Your morning might start with technical design discussions, collaborating with Applied Scientists to understand infrastructure needs for new AI models, or working with Product Managers to plan data product features.Throughout the day, you'll write and review code for data processing systems, while monitoring and optimizing existing solutions for performance and reliability. You'll often find yourself diving deep into production issues, implementing solutions that enhance system stability, and building new capabilities into our data and ML platforms. Cross-team collaboration is key, as you work closely with security teams to maintain data compliance requirements and consult with Applied Scientists to optimize model deployment workflows. As a senior member of the team, you'll also mentor junior engineers, sharing your expertise in system design and best practices.About the teamThe Data Intelligence team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Computer Vision, ML, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually
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    Job DescriptionThe Amazon Devices & Services Business Development organization is looking for a results-oriented, data-driven Program Manager to manage our branded device portfolio across our business units. You will coordinate cross-functional projects across stakeholder and partner teams, ensuring projects are delivered on schedule while driving process improvements and automation that reduce manual effort and scale operations for new launches. You will also support program strategy alongside the Devices Operations and Engineering teams and serve as an ambassador for the program across the organization.This role sits at the intersection of partner management, Product Operations, Finance Product Lines (Echo, Tablet, and eReader), and Marketing. You will support projects from intake through end of life — managing launch schedules, understanding inventory requirements and lead times, and tracking and reporting on results. You will identify pain points through data, define remediation actions, and measure resulting improvements.Key job responsibilities• Program Execution & Launch Management: Own end-to-end project coordination for branded device launches, managing timelines, dependencies, and deliverables across Business Development, Finance, Planning, Logistics, Product, Accounting, and Engineering teams.• Process Improvement: Identify opportunities to optimize internal and external workflows, ensuring maximum efficiency and effectiveness across the program lifecycle.• Automation Solutions: Evaluate current processes and systems to identify areas for automation, and lead initiatives to implement solutions that increase productivity and reduce manual effort.• Data Analysis & Reporting: Analyze program data to identify trends, surface improvement opportunities, and deliver regular reporting to leadership to inform strategic decision-making and drive continuous optimization.• Inventory & Supply Chain Coordination: Partner with Operations and Product Line teams to understand inventory requirements, manage lead times, and ensure product availability aligns with launch schedules.• Training & Documentation: Develop and maintain training materials and documentation for processes and systems, ensuring team members are equipped to effectively utilize tools and follow established procedures.• Compliance & Quality Assurance: Ensure compliance with company policies, industry regulations, and contractual agreements, and implement measures to continuously monitor and improve quality in business operations.A day in the lifeOn any given week, you might kick off Monday with a cross-functional launch sync to align partners on an upcoming device release. By midweek, you're diving into program data to identify a bottleneck in the sample delivery process and proposing an automation fix. On Thursday, you're coordinating with Finance on P&L reporting and updating leadership on program status. Friday wraps with a strategy session on how to scale operations for next quarter's launches.You are a self-starter who listens, forms insights, and executes — all while defining the strategic vision for process improvement across the organization. You balance earning stakeholders' trust with delivering against tight timelines, and you're comfortable communicating with leadership on program status and challenges. You thrive in a fast-paced, start-up-like environment and aren't afraid to break through the status quo when needed. Basic Qualifications:- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of managing stakeholders in cross-functional project experience- PMP, or Bachelor's degree in management, business administration, economics, engineering, marketing- Knowledge of general AI toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
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    Job DescriptionAWS Infrastructure Services, the backbone of Amazon's cloud computing platform, is seeking an Infrastructure Delivery Installation Technician to join our growing team. As the architects and maintainers of AWS's global infrastructure, we manage data centers, servers, storage, networking, power, and cooling equipment to ensure uninterrupted service for our customers. This role offers a unique opportunity to work on complex, large-scale challenges in a dynamic environment.As an Infrastructure Delivery Installation Technician, you'll work with minimal supervision to enhance network stability and sustainability, while developing innovative automation and scaling solutions. You'll collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers across AWS. Your efforts will contribute to maintaining the highest standards of safety and security while optimizing capacity and cost-effectiveness for our customers.The ideal candidate possesses strong technical aptitude, excellent communication skills, and the ability to work effectively in various team settings. You should demonstrate robust analytical and problem-solving abilities, exercise high levels of initiative and judgment, and thrive in a fast-paced environment that requires quick adaptation to changing priorities. We value individuals who can balance independent work with effective team collaboration.At AWS, you'll experience an inclusive culture that welcomes bold ideas and empowers you to own projects from conception to completion. This role presents an exceptional opportunity to contribute significantly to the core infrastructure of a leading cloud computing platform, working at the forefront of technology in a challenging and rewarding environment.Key job responsibilities• Moving and implementing large enterprise equipment• Installing Fiber and Copper cabling and patching cabling between equipment• Ensuring proper safety and security standards are maintained during cabling and rack installation, • Following well established hardware installation procedures and break-fix activities• Safely using material handling tools and equipmentTraveling within and outside of regional work area is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- High school or equivalent diploma- • High school diploma or equivalent- • 1+ year experience in any of:- o Infrastructure cabling- o Network deployment- o Data center operations- o Similar technical/vocational roles Preferred Qualifications:- • Industry standard certifications (CompTIA, CCENT, Network+)- • Knowledge of network cabling, optic types, and test equipment- • Experience with cabling infrastructure best practices and methodologies- • Experience with medium to large, complex project scopes and ambiguous details within work environment- • Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Umatilla - 27.00 - 48.00 USD hourly
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    Job DescriptionAmazon Quick is building the future of AI-powered work — an intelligent companion that connects to your tools, learns your context, and automates your workflows through autonomous agents. We're looking for a Senior Product Manager to own and drive our ISV and Third-Party Agent Integration strategy — building the interoperability layer, marketplace, and partnerships that enable agents from any trusted application to share context and complete work together, wherever work is happening.You will own the vision for how Amazon Quick becomes the orchestration layer where first-party, third-party, and customer-built agents collaborate across application boundaries. You'll define the protocols, developer primitives, and go-to-market motions that attract ISV partners, drive developer adoption, and create compounding value — where more agents attract more users, which attracts more partners.Key job responsibilities• Own the agent integration product end-to-end — define the vision, roadmap, and success metrics for how third-party and customer-built agents work with Amazon Quick.• Drive data-informed product decisions through funnel instrumentation, experimentation, and cohort analysis. Prioritize complex deliverables across engineering, design, and science teams while managing technical trade-offs.• Define the interoperability layer — protocols, APIs, and developer primitives (MCP, A2A) — that enable agents to share context and orchestrate work across application boundaries.• Build the agent marketplace and discovery experience, including trust models, curation, and distribution mechanics that drive partner adoption and compound Quick's value.• Own cross-agent orchestration — how Quick routes tasks across first-party and third-party agents, handles context handoff, and delivers coherent multi-agent experiences.• Drive the ISV partner pipeline from identification through production integration, ensuring partners succeed technically and commercially.• Scale third-party agent integrations to meet organizational goals. Lead cross-functional execution with Engineering, BD, Legal, and GTM teams to bring these capabilities to market. Basic Qualifications:- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- 5+ years of full product life cycle experience- 5+ years of P&L management and pricing experience- 5+ years of creating written docs for development of new products experience- 5+ years of enterprise security product experience- 5+ years of product management in the cloud computing technology space experience- Bachelor's degree in computer science, engineering, math, finance, or economics- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) Preferred Qualifications:- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience working within teams delivering software products and features using agile methodologiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 175,000.00 - 236,800.00 USD annuallyUSA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
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    Job DescriptionAmazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, and entrepreneurs across our international markets. We offer customers a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying. These solutions help businesses build brand awareness, increase product sales, and more.Amazon Ads seeks a Finance Manager to lead Agency Finance and Strategy across the global expansion portfolio. This role is the primary Finance partner to agency leadership teams supporting a broad portfolio of international locales including Japan, Canada, Brazil, Australia, Mexico, UAE, TR, the Nordics, and others. This locales and reports directly to the Finance Director supporting global expansion for Ads Sales.A successful candidate will operate independently in a rapidly growing and evolving business. The ideal candidate will be as comfortable building and refining financial models as they are with challenging and refining business strategies.Key job responsibilitiesFinancial Planning & ModelingOwn the agency revenue plan across the IX+CA+JP portfolio, supporting rapid multi-year growth targetsBuild and maintain financial models supporting long-range scenarios, stepping stones, and sensitivity analysesLead quarterly guidance, annual planning cycles, and variance analysis across dozens of deals and localesModel the economics of incentive structures (rebates, price terms, hybrid) that vary by marketStrategy DevelopmentPartner with agency sales leadership to drive three simultaneous transformation workstreams: coverage expansion, incentive optimization, and partner segmentationDevelop the strategy to significantly expand agency coverage and deepen engagement with agency partnersBuild the business case and roadmap for scaling the Independent agency segmentIdentify and close advertiser concentration and supply source gapsBusiness PartnershipServe as a trusted advisor across agency leadership teams spanning multiple locales and holdco structuresTranslate complex, multi-market financial data into actionable narratives for senior leadershipChallenge assumptions, pressure-test targets, and bring analytical rigor to investment decisionsA day in the lifeThe Agency landscape is a large, high-growth portfolio with an ambitious multi-year trajectory. It spans Big6 holdcos and Indies across diverse markets, with incentive structures that vary significantly by locale and coverage that must expand substantially over the planning horizon. This role will be at the center of that transformation.About the teamThis role is part of an international and decentralized team supporting over 30 recently launched Ads business across Asia, Europe, North and South America, and Australia. Basic Qualifications:- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 93,700.00 - 156,500.00 CAD annually
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    Job DescriptionJoin the AWS Financial Planning and Analysis (FP&A) team to play a pivotal role in influencing decision-making and planning at the highest levels of AWS Finance. In this role, you own responsibilities tied to revenue, operating margin and capex insights, partnering with stakeholders across services and sales business units to craft narratives about what's driving our business performance. You'll leverage your strong financial modeling skills and communication abilities to create compelling insights that influence our future success.This position offers you a unique opportunity to understand the most important trends shaping the AWS business while modernizing our reporting functions through AI implementation. You'll create revamped models that improve the accuracy of planning cycles, work on interesting projects to generate new insights for sales and infra organizations, and help elevate the standards of our reporting processes. If you thrive in an environment that balances strategic influence with deep analytical work, this role will provide both challenge and reward.Key job responsibilities- Partner with stakeholders across AWS organizations to research technical, operational, and financial details to understand business drivers, develop insights, and represent this perspective in leadership discussions.- Revamp and create financial models that improve the accuracy of planning cycles, applying economic principles to business decisions and operations.- Own and deliver high-quality reporting (Monthly, Quarterly, Annual) that provides actionable insights for senior finance leaders across AWS.- Create compelling narratives around business performance that help explain trends, forecast accuracy, and expectations to executive leadership.- Build and maintain strong relationships with multiple stakeholders across different AWS organizations while effectively navigating competing priorities and adapting to changing situational demands.A day in the lifeYour day begins reviewing data and preparing updates for leadership. You'll spend time collaborating with partners across AWS FP&A teams to understand capex investment and operating margin dynamics and validate recent trends. Throughout the day, you'll work with finance peers improving financial models, incorporating AI tools to modernize reporting capabilities, and creating insightful analyses that explain business performance. You'll join meetings with senior finance leaders to present your insights and recommendations, and dedicate time to mentoring team members on best practices for reporting and analysis.About the teamWe are the Central FP&A team within AWS, owning everything related to the full P&L, free cash flow, and capex across short and long-term planning cycles. Our team is strategically positioned at the intersection of all AWS organizations, collaborating with finance teams across Sales, Services, and Infrastructure to tell the complete story of AWS business performance. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- 7+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 95,400.00 - 163,200.00 USD annually
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support new AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include support of new data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - Collaboration with various stakeholders to remove project obstacles - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally - Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment - Participate in the migration, basic configuration and rollout of new or upgraded hardwareTraveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OH, NEW ALBANY - 27.00 - 48.00 USD hourly
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    Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking an Autonomous Vehicle Assistant to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.Key job responsibilities* Support daily drone operations by handling and organizing equipment, including batteries and related components* Monitor airspace in the area of operations and report any potential hazards or obstacles* Assist with basic warehouse tasks including inventory management and package preparation* Execute standard operating procedures while maintaining safety and compliance standards* Engage positively with community members and address basic inquiries about our operations* Document and report operational activities using standard templates and tools* Safely and efficiently deliver packages to customers by car, ensuring on-time arrival, accurate handling, and providing excellent service while adhering to all traffic laws and company safety standards This role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability to work outside in various weather conditions.This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA Basic Qualifications:- High School diploma or equivalent- Knowledge of basic mechanical aptitude and equipment troubleshooting- Experience working in a fast-paced, team environment- Can travel to local sites up to 25% of the time- Can provide valid Drivers License- Experience troubleshooting and documenting findings- Can demonstrate strong attention to safety and ability to follow detailed procedures- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach Preferred Qualifications:- FAA Part 107 Remote Pilot Certificate- Knowledge of aviation terminology and regulations- Experience in warehouse or logistics- Experience in aviation, aerospace, or drone operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, MI, Hazel Park - 27.00 - 27.00 USD hourly
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    Job DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager, Creator Products at Audible, you will be responsible for supporting one or more of Audible’s creator products including the Audiobook Creation Exchange (ACX), one of the largest spoken word audio marketplaces in the world.ABOUT YOUYou are an entrepreneurial product thinker with proven experience building and launching creator or consumer-facing products at scale. You are a data-driven leader, with experience establishing and measuring impactful KPIs and working through complex problems. You are a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You are an independent problem-solver that can confidently lead teams through ambiguity. You are customer obsessed and excited to build products for creators, including authors, publishers, and narrators.As a Senior Product Manager, Creator Products, you will...- Advocate for, and obsess over Audible’s creators acting as the authority for creator and customer experience- Communicate and write functional requirements, partnering with various product marketing, UX and insight stakeholders - Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Develop and own a product roadmap, demonstrating a strong focus on KPIs and measurement- Frame and lead discussions with key business and technical stakeholder to assess opportunities, make data-driven recommendations, and build consensus ahead of important investment decisions- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact, enhancing the experience with the right combination of essential and magical elements for your customers- Manage dependencies and unblock your teams to optimize discovery and delivery work- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Support building the long-term strategy and roadmap for Creator Products, helping to set the vision for how Audible supports global creators- Identify new end-to-end Creator Product opportunities across creation, growth, and monetization, while driving alignment through tradeoff discussions that produce actionable decisions- Continually monitor industry trends and technology advancements to ensure Audible is delivering the highest value for our creators’ evolving needsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. Basic Qualifications:- Bachelor's degree- Experience maintaining a product roadmap, leading delivery of software products, and working with multidisciplinary teams- Experience in agile, lean product management processes on high-velocity teams Preferred Qualifications:- Product experience with creators, rights holders, spoken word technology or in two-sided marketplaces- Go-to-market experience with consumer tech products- Demonstrated data driven product leadership- Effective oral and written communication skills- Strong collaboration skills that allow you to work with both technical and non-technical individuals- Demonstrated ability to work independently, autonomously, and cross-functionallyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 151,200.00 - 204,600.00 USD annually
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    Job DescriptionWe are seeking a Quality Engineer to join our Quality Engineering organization. You will execute and support the comprehensive quality strategy for our advanced operations, contributing across the quality lifecycle from early development through high-volume production. You will help build and maintain the quality management system and apply the standards and systems that ensure our advanced hardware products meet the highest quality bar.This is a high-development environment that's evolving rapidly. You will work as part of a multi-disciplinary team of Quality Control Engineers, Supplier Quality Engineers, Metrology specialists, and Quality Technicians embedded across the product lifecycle.Key job responsibilitiesQuality Systems & Standards- Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high-volume production- Execute IQC, in-process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non-conforming material disposition- Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements Design & Process Quality- Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams- Support quality readiness for New Product Introductions (NPI), applying design-for-quality and design-for-inspection principles early in the development cycle- Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes Supplier Quality & Incoming Quality Control- Execute Supplier Quality Engineering activities - ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes- Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development- Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions Metrology & Measurement Systems- Operate and support the metrology lab - CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities- Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies- Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards Operations Quality & Root Cause Analysis- Conduct root cause analysis using structured methodologies (8D, 5-Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues- Support the escape and quarantine process - contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence- Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross-functional problem solving Basic Qualifications:- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field- 7+ years of experience in quality engineering within environments producing complex electromechanical or precision hardware products- Experience with APQP/PPAP processes, DFMEA/PFMEA, control plan development, and core quality tools (SPC, MSA, 8D, 5-Why)- Experience with metrology or dimensional inspection functions (CMM, optical measurement, gauge calibration)- Experience with Material Review Board (MRB) processes and non-conformance disposition- Demonstrated ability to influence product and process design through data-driven quality arguments- Experience in high-mix or evolving product environments where quality systems must adapt to frequent design iterations Preferred Qualifications:- Master's degree in electrical engineering, computer engineering, or equivalent- 10+ years of experience in quality engineering, including experience supporting operations for new products under compressed timelines- Experience in automotive, aerospace, medical devices, or other advanced hardware environments- Six Sigma Black Belt or Green Belt certification; CQE (Certified Quality Engineer) credentials- Understanding of GD&T (Geometric Dimensioning & Tolerancing) and its application to complex mechanical assemblies- Experience with quality data systems, production analytics platforms, and statistical software (Minitab, JMP, or equivalent)- Knowledge of relevant quality standards (ISO 9001, IATF 16949, AS9100) and their practical implementation- Strong written and verbal communication skills, with the ability to present data-driven quality insights and risk assessments to leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, N.Reading - 137,300.00 - 185,700.00 USD annually
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    Job DescriptionAmazon Web Services (AWS) est en forte croissance et est à la recherche d’un technicien de centre de données pour rejoindre son équipe d’exploitation des infrastructures en pleine expansion.Amazon Web Services (AWS) est une entreprise de technologie très dynamique et leader mondial dans le domaine des centres de données. Le poste permettra d’assurer la disponibilité et la fiabilité globales pour atteindre ou dépasser les niveaux de service définis pour les opérations du centre de données. Ce poste comprend des diagnostics de matériel informatique et de réseaux, ainsi que de la réparation physique. Ce poste peut aussi inclure la participation à une rotation de garde. Tous les candidats doivent être capables de travailler de façon autonome et en équipe. L’établissement des priorités de travail, les compétences organisationnelles, la communication efficace et la capacité de réagir rapidement sont essentiels à la réussite. En plus de la réparation de matériel informatique et des réseaux, le candidat devra installer des équipements, produire de la documentation, apporter des solutions novatrices et résoudre des problèmes à l’intérieur du centre de données. Cette équipe travaille dans un environnement qui fonctionne 24 h/24 et 7 j/7.Nous sommes ouverts à l'embauche de candidats pour travailler dans l'un des endroits suivants :Pointe-Claire, QC, CANAmazon est un employeur d’action positive pour l’égalité des chances — minorités, femmes, personnes handicapées, anciens combattants, identité de genre, orientation sexuelle.Le candidat retenu doit être en mesure d’obtenir et de conserver une autorisation de sécurité sur le personnel canadien au niveau requis, comme en tant que condition d’emploi.Tel qu’énoncé dans la Norme sur le filtrage de sécurité, le filtrage de sécurité sur le personnel évalue la fiabilité et la loyauté d’une personne envers le Canada. Cela implique :* la collecte de renseignements personnels auprès de personnes, avec leur consentement* des renseignements provenant d’organismes d’application de la loi, d’organismes de renseignement et d’autres sourcesCe processus comprend une série de vérifications en fonction du niveau requis. Ces vérifications sont effectuées par l’entremise de Services publics et Approvisionnement Canada (SPAC) etpeut inclure, mais ne sont pas limités à :* La vérification de l’identité, de la citoyenneté, de l’éducation, des titres professionnels, des références personnelles et professionnelles, du crédit et/ou des antécédents criminels.* Les personnes peuvent également être tenues de fournir des renseignements supplémentaires au moyen d’un questionnaire de sécurité et/ou d’une entrevue de sécurité en personne ou par téléphone à la demande de SPAC ou menée par celui-ci.* Pour obtenir l’attestation requise dans les délais prescrits, les demandeurs doivent avoir résidé au Canada de façon continue pendant cinq (5) ans et ne doivent pas avoir vécu ou travaillé à l’extérieur du Canada pendant plus de six (6) mois consécutifs au cours de cette période.Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center Technician to join its expanding Infrastructure Operations team.Amazon Web Services (AWS) is a dynamic technology company and a global leader in the data center space. The position will ensure overall availability and reliability to meet or exceed defined service levels for data center operations. This position includes computer hardware and network diagnostics, as well as physical repair. This position may also include participation in an on-call rotation. All candidates must be able to work independently and in a team. Establishing work priorities, organizational skills, effective communication and the ability to respond quickly are essential to success. In addition to repairing computer equipment and networks, the candidate will install equipment, produce documentation, provide innovative solutions and resolve problems inside the data center. This team works in a 24/7 environment.We are open to hiring candidates to work in any of the following locations:Baie D'Urfe, QC, CANThe successful candidate must have the ability to obtain and maintain a Canadian Personnel Security Clearance to the required level, as a condition of employment.As set out in the Standard on security screening, the personnel security screening assesses an individual's reliability and loyalty to Canada. It involves:* the collection of personal information from individuals, with their consent* information from law enforcement, intelligence agencies and other sourcesThis process includes a variation of verifications based on the level required. These verifications are conducted through Public Service and Procurement Canada (PSPC) andcan include, but are not limited to:* Verification of identity, citizenship, education, professional credentials, personal and professional references, credit check and/or criminal background check.* Individuals may also be required to provide additional information through a security questionnaire and/or in-person/telephone security interview at the request of/conducted by PSPC.* To obtain the requisite clearance within required timelines, applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) consecutive months during that time.Key job responsibilitiesResponsabilités clés :-Couverture sur site en équipe par équipes et/ou sur appel hebdomadaire-Répondre aux événements à niveau de gravité élevé dans le cadre des ententes de niveau de service-Participer aux événements reliés à l’alimentation et au refroidissement du centre de données-« Break-fix » des serveurs et des périphériques réseau-Dépannage des connexions réseau-Coordonner et établir des relations avec les différentes équipes de centres de données-Interagir avec des fournisseurs et sous-traitants tiers-Chercher des moyens de vous améliorer ainsi que les processus et les systèmes avec lesquels vous travaillez-Contribuer au perfectionnement des autres membres de l'équipeAll physical requirements are expected with reasonable accommodations- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in elevated locations.- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed- Some travel may be requiredKey job responsibilitiesOnsite coverage as a Team in shifts and/or weekly oncall-Responding to high-severity events within SLAs-Participate in Data Center power & cooling events-Break-fix of servers and network devices-Troubleshooting of network connections-Coordinating and building relationships with various Data Center teams-Interact with third party vendors & contractors-Seeking out ways to improve yourself and the processes and systems with which you work-Contribute to the development of other team membersToutes les exigences physiques sont attendues avec des aménagements raisonnables- Soulevez et/ou déplacez régulièrement jusqu'à 40 livres ; et participez à des levées de groupe de 41 livres et plus- Capacité à travailler dans des endroits surélevés.- Capacité à travailler dans un environnement qui fonctionne 24 heures sur 24, 7 jours sur 7, avec la capacité de participer à la rotation sur appel et de fournir un soutien en dehors des heures de bureau au besoin- Certains déplacements peuvent être nécessairesA day in the lifeUne journée dans la vieÀ partir de votre « Jour 1 », nous proposons un processus d'intégration, une formation continue et des occasions d’avancement. Vous travaillerez de manière indépendante et en équipe avec vos collègues tout en acquérant une compréhension des centres de données et en étant à la fine pointe de cette technologie transformationnelle. Il y aura des occasions d'avancement au sein de l'équipe et de l'organisation, car AWS encourage tous les Amazoniens à dépasser les attentes de nos clients.Starting from your ‘Day One’, we provide an on boarding process and continuous training and growth opportunities. You will work independently and with your colleagues as you gain an understanding of data centers and be at the forefront of this transformational technology. There will be opportunities to expand within the team and the organization as AWS encourages all Amazonians to exceed the expectations of our customers.About the teamÀ propos d'AWS (English description to follow)Des expériences diversesAWS accorde une grande importance à la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences énumérées dans la description du poste, nous encourageons les candidats à postuler. Si votre carrière débute, si vous n'avez pas suivi un parcours traditionnel ou si vous avez des expériences alternatives, cela ne doit pas vous empêcher de postuler.Pourquoi AWS ?Amazon Web Services (AWS) est la plateforme infonuagique la plus complète et la plus amplement adoptée au monde. Nous avons été les pionniers de l'informatique infonuagique et n'avons jamais cessé d'innover. C'est pourquoi nos clients, des startups les plus prospères jusqu’aux entreprises du Fortune 500, font confiance à notre gamme de produits et de services pour faire avancer leurs entreprises.Une culture d'équipe inclusiveChez AWS, c’est dans notre nature d'apprendre et d'être curieux. Nos groupes d'affinité dirigés par nos employés favorisent une culture d'inclusion qui nous permet d'être fiers de nos différences. Des événements et des expériences d'apprentissage toujours en cours, notamment les conférences sur la race et l'ethnicité (CORE) et AmazeCon (diversité des genres), nous incitent à ne jamais cesser de valoriser nos différences.Mentorat et développement de carrièreNous élevons continuellement la barre de notre performance au plus haut, car nous nous efforçons de devenir le meilleur employeur de la planète. C'est ainsi que vous trouverez que nous avons de nombreuses ressources de partage de connaissances, de mentorat et d'autres ressources de développement de carrière pour vous aider à devenir un professionnel mieux équilibré.L’équilibre entre vie professionnelle et vie privéeNous accordons une grande importance à l'équilibre entre la vie professionnelle et la vie privée. La réussite professionnelle ne doit jamais croite en désavantagent la vie personnelle. C'est donc pour ça que la flexibilité d’horaires et de conditions de travail fait partie de notre culture. Lorsque nous nous sentons soutenus autant au travail qu’à la maison, il n'y a rien que nous ne puissions réaliser dans l’environnement de l’infonuagique.//About AWS (Description en français ci-dessus)Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Plus d'un an d'expérience dans le dépannage et la réparation de matériel informatique- Plus d'un an d'expérience en soutien des réseaux et des systèmes d'exploitation- Diplôme d'études secondaires ou équivalent- Puisque ce rôle nécessite que l’employé interagisse avec d’autres entités d’Amazon à l’échelle mondiale ainsi qu’avec des employés et intervenants dans d’autres provinces canadiennes, la connaissance du français et de l’anglais est exigée pour ce poste.- ============================- 1+ years of computer hardware experience, including troubleshooting and repairing experience- 1+ years of network and operating system support experience- High school or equivalent diploma- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position. Preferred Qualifications:- Compétences souhaitables :- Experience en environnement de centres de données (construction des bâtis, rangement d'équipement, gestion du câblage, confinement en couloirs chauds/froids)- Connaissance de Linux ou systèmes d'exploitation similaires- Compréhension de la conception de réseaux, des protocoles et du dépannage- Connaissance des dispositifs de stockage de données- Maîtrise des langages de script- Expérience avec les systèmes de tickets de suivi pour la gestion du travail- Minimum de deux ans d'expérience en matériel informatique (dépannage et réparation)- Diplôme en TI ou expérience équivalente- ===========================- Desirable Skills:- Experience in data center environments (rack building, equipment organization, cable management, hot/cold aisle containment)- Knowledge of Linux or similar operating systems- Understanding of network design, protocols, and troubleshooting- Knowledge of data storage devices- Proficiency in scripting languages- Experience with ticket management systems for work prioritization- Minimum of two years of experience in computer hardware (troubleshooting and repair)- IT degree or equivalent experienceAmazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter https://amazon.jobs/content/en/how-we-hire/accommodations pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.La rémunération de départ pour ce poste est indiquée ci-dessous. Amazon est une entreprise qui offre une rémunération globale. Les revenus supplémentaires peuvent inclure des primes de quart de travail, des heures supplémentaires et des primes de rendement, le cas échéant. Le taux de rémunération final sera fondé sur des facteurs tels que le choix du quart de travail, le lieu de travail et l'expérience. De plus, Amazon offre une assurance-vie de base et d'assurance DMA, des congés payés et d'autres ressources visant à améliorer la santé et le bien-être. Nous remercions tous les candidats de leur intérêt, mais seuls ceux retenus pour un entretien seront informés du résultat du processus de recrutement. CAN, QC, Pointe-Claire - 32.00 - 42.00 CAD hourly
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    Job DescriptionAre you passionate about cloud computing with a special focus on information security and compliance? Do you have a unique combination of deep technical knowledge, business acumen and strong interpersonal skills? Do you like helping organizational leaders think through how to secure services in the AWS Cloud? Amazon Web Services (AWS) is seeking a security solutions architect to work with some of our largest Strategic customers. At AWS, customer obsession is in our DNA. The successful candidate will become a trusted advisor to our customers and will work with AWS sales, business development, solutions architecture and product teams to develop the security and compliance expertise needed to deliver results. In this vital role, you will help customers achieve their business goals on AWS by identifying and tackling major security, risk, and compliance questions from stakeholders in areas such as Identity, Data Protection, Network Security, and Generative AI. You will work directly with customer security, engineering, audit, risk and compliance teams to help them understand how to confidently use AWS. Key job responsibilities - Work with AWS Strategic customers to convey cloud computing security, compliance, and risk management best practices- Provide subject matter expertise on security topics including identity, data protection, network security, and agent-based AI - Design and Build working proof-of-concept architectures to tackle emerging security challenges - Develop technical content, such as white papers and reference architectures, that can be used by our customers to assist them in deploying secure and compliant cloud-based solutions - Provide mentorship across AWS sales and solutions architecture teams regarding Security and Identity to build skills in the field - Work with customers to better understand compliance models in the cloud - Represent AWS at trade events by delivering presentations and workshopsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. Basic Qualifications:- 1+ years of design, implementation, or consulting in applications and infrastructures experience- 3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 144,500.00 - 195,400.00 USD annuallyUSA, WA, Seattle - 131,300.00 - 177,600.00 USD annually
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    Job DescriptionThe Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist with experience in semiconductor process development who will aid in AWS’s effort to bring cloud quantum computing services to its worldwide customer base. You will join a multi-disciplinary team of scientists, and hardware and software engineers working at the forefront of quantum computing. Through your work inside and outside of the cleanroom environment in the fabrication research and development group, you will solve problems related to developing next-generation quantum processors.Candidates must have a demonstrated background in sound scientific and engineering principles, and must have excellent data analysis, bias for action, problem solving, and communication skills, and be highly motivated and curious to research and learn new technical topics as needed. As a research scientist you will be expected to work on new ideas and stay abreast of novel approaches in fabricating and packaging superconducting quantum processors. Working effectively within a team environment is critical.Key job responsibilitiesResponsibilities include developing novel processes to fabricate high-coherence superconducting qubits; developing advanced 3DI interconnect and routing technologies for integrating superconducting quantum technologies; analyzing inline metrology and electrical test data; writing production standard operating procedures to transfer newly-developed processes to production teams; interacting with project leads to provide feedback that continuously improves different processes.A day in the lifeThe candidate will develop novel technologies using micro-/nano-fabrication techniques inside the cleanroom (independently or in collaboration with other scientists and engineers) for next-generation quantum computing. Outside the cleanroom, the candidate will plan experiments, analyze data, and conceive future innovations.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. Basic Qualifications:- PhD, or Master's degree and 4+ years of quantitative field research experience- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products- Experience analyzing both experimental and observational data sets- Ph.D. in physics, electrical engineering, materials science, or a related field in science or engineering- A demonstrated track record of original, impactful work done micro-/nano-fabrication- Hands-on experience with electron beam lithography; photolithography (mask or maskless aligners, steppers, and scanners); wafer-level wet/dry etching techniques; wafer cleaning and lift-off techniques; thin film deposition techniques (e.g., PECVD, LPCVD, ALD, evaporation, sputtering, and furnace oxidation); semiconductor and thin film metrology techniques (e.g., AFM, SEM, XPS, EDX, profilometry, reflectometry, and ellipsometry); one or more manufacturing execution systems- Effective at managing multiple tasks/projects and working independently or within a team environment with other scientists, engineers, and technicians who might have a wide range of technical skill levels Preferred Qualifications:- Knowledge of R, MATLAB, Python or similar scripting language- Experience with agile development- Experience building web based dashboards using common frameworks- Familiarity with superconducting quantum computing components, fabrication, and packaging techniques- 1+ years of relevant industry experience working in a cleanroom environment- Great problem solving and analytical skills- Strong verbal, written, and data presentation skills- Hands-on experience with electroplating; wafer thinning; chemical mechanical polishing; wafer level and flip-chip packaging techniques; temporary and permanent wafer level bonding; 2.5/3D integration schemes- Experience in performing failure analysis and root cause investigation for process excursions- Working knowledge of statistical analysis and design of experiments using JMP or minitab- Experience in yield monitoring, statical process control, and demonstrating process capabilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Pasadena - 136,000.00 - 184,000.00 USD annually
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    Job DescriptionTransform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilitiesKey job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.A day in the lifeThis role requires managers to conduct daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required. Basic Qualifications:- 2+ years of in a data center technology role experience- 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience- 2+ years of management/team lead function experience Preferred Qualifications:- Work flexible schedule including weekends, nights, and holidays- Understanding of networking infrastructure topology- Certifications in a relevant field (CCENT, Network+, CCNA)- Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)- Experience with installing physical data center equipment such as copper/fiber cabling and racks- Behavioral interviewing and hiring experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 78,400.00 - 137,300.00 USD annually
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