Amazon

Job Description※こちらは東京都江戸川区にある物流拠点での勤務となります。私たちは数億という膨大な商品を取り扱っており、多くのサプライヤーから入荷したアイテムはフルフィルメントセンターという物流拠点に集約され、各地のデリバリーステーション（配送拠点）を経てお客様先に届けられます。現在、私たちは物流網を拡大すべくデリバリーステーションの全国展開に注力中。様々な業界出身（小売・飲食、営業、製造業など）のメンバーが多く活躍しており、メンバー一丸となってミッション達成の為取り組んでいます。Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。そんな挑みがいのあるミッションに、あなたの経験を活かしてみませんか。【業務内容】作成された日々の計画に沿って、作業工程が計画通りに円滑に進むようサポートを行います。･社内ツールを使った生産管理業務･チームメンバーと一緒に現場の課題に対し改善プランの策定、実行･DSP (運送業務委託先) と協力して配送状況の把握･安全・品質・作業効率の向上に向けたプロジェクトの立案および推進･標準作業手順書（SOP）の作成や業務標準化の推進*マネージャーやチームのサポートのもと上記業務を行っていただきます*デリバリーステーション内での配送を通して、物流の仕組みやマネージメントを学べます。*マネージャーへのキャリアアップや社内公募による他部署への異動のチャンスもあります。*勤務はシフト制となります（夜勤有）本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。・所属部門:ラストマイル(AMZL)・職種:オペレーション・勤務地:関東エリアDS・シフトアシスタント職についてもっと知りたい場合はこちら※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組み（Japanese Only） Basic Qualifications:- 社会人経験（業界は問わず）- 業務または工程の改善経験（規模の大小は問わず）- エクセル初級レベル（四則演算/SUM関数ができる）- ビジネスレベルの日本語力 Preferred Qualifications:- ピープルマネジメント経験（アルバイトでも可）- 様々な世代とのコミュニケーション経験- エクセル中級レベル以上（XLOOKUP、ピボットテーブル、マクロ等）- チームワークを重視し、チームプレーのための気配りができる方- 向上心があり、今よりも成長したいという熱意がある方- 臨機応変に行動し、理論的に物事の判断ができる方- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you like helping customers architect systems and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping companies understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Do you want to be part of the solutions architecture team helping to establish Amazon Web Services as a leading technology platform?As a Solution Architect within the Global Sales of Amazon Web Services (AGS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s utility computing web services (Amazon EC2, Amazon S3, Amazon DynamoDB, Amazon Redshift, Amazon CloudFront) within strategic accounts.Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform.The ideal candidate will posses customer facing skills that will allow them to represent Amazon well within a customer’s environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance with software developers and architects. You should also have a demonstrated ability to think strategically about business, product, and technical challenges.Key job responsibilitiesServe as a key member of the SolutionsArchitecture team in helping to ensure customer success in building applications and services on the AWS platform.Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria.Own each engagement, and help ensure a timely and successful delivery of value.Capture and share best-practice knowledge amongst the solution architect community.Understand the AWS market segments, customer base, and industry verticals.Understand and use of salesforce.com and other internal Amazon systems.Russian or Ukrainian language proficiency is required for this role.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- Experience in IT development or implementation/consulting in the software or Internet industries- Fluency in Russian or Ukrainian (written & spoken) is required Preferred Qualifications:- Experience in infrastructure architecture, database architecture and networking- Experience working with end user or developer communities- Experience building generative AI solutionsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionREADY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, in 135 countries worldwide, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.As a leader within FBA, you will provide both strategic and tactical oversight to build the features and functionality required to have the best in class offering for sellers. This leader will create mechanisms to drive optimal seller behavior for FBA inventory management, reducing total supply chain costs and making it easier for sellers to get their inventory close to customers, delivering more items with a Prime delivery promise. This leader will invent new ways to deliver value for sellers and their products, while leveraging the scale and innovation of technology from across the Amazon family, including AWS.We operate as a startup within Amazon, providing our team great flexibility in product and technology direction. Come, join us and build the future!Key job responsibilitiesThis Software Development Engineer role is pivotal to delivering an exceptional experience for FBA customers and sellers worldwide. This leader will manage a team that develops and maintains highly scalable, highly available web services and systems at the heart of FBA technology offerings. These services support the FBA business globally, through rapidly evolving and complex demands in a high-9’s availability environment.A day in the lifeThis leader will:* Work with senior leaders in FBA to define product strategy and roadmap* Lead high-quality execution of software products against project plans and delivery commitments; architect and develop the best technical designs for extensibility, reliability, and scalability* Build and develop a high performance software development organization by hiring, mentoring and growing a best-in-class team* Own all operational metrics and support* Work directly with development teams in Bellevue, Toronto, Bangalore, and across the globe on shared projects and dependent deliverables Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon's exciting grocery delivery transformation as an Instock Manager for Perishables in France! We are seeking a talented, dedicated, and highly analytical Strategic Supply and Demand Planner to drive selection and in-stock performance for Amazon Perishables Grocery FR. This is a unique opportunity to play a key role in shaping the future of Amazon’s grocery segment France.This role requires a candidate with proven analytical expertise, a passion for process improvement, and the ability to deliver results in a fast-paced, dynamic environment. The ideal candidate will bring thought leadership, challenge the status quo, and collaborate effectively across teams to drive success.Key job responsibilities- Maintain Exceptional In-Stock Performance - Ensure high availability rates across assigned categories/regions, optimizing inventory strategies to balance sales, turns, and customer experience while minimizing waste.- Monitor & Optimize Critical KPIs - Own and improve key metrics including in-stock rates, procurement lead time, fill rates, forecast accuracy, and inventory turns through data-driven analysis.- Manage End-to-End Inventory Planning - Drive forecast accuracy and efficient inventory flows (inbound/outbound) while proactively addressing supply chain disruptions.- Lead Process Improvements & Automation - Conduct root cause analysis of operational challenges, develop action plans, and collaborate cross-functionally to automate manual tasks and enhance procurement workflows.- Cross-Functional Partnership & Communication - Work closely with retail, operations, and supply chain teams to support grocery growth, balancing multiple priorities in a fast-paced environment while meeting internal and external customer needs. Basic Qualifications:- Bachelor's degree in Business, Economics, Statistics, Engineering, or a related field- Experience in program management, logistics, operations, supply chain, transportation, or a related field- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Speak, write, and read fluently in English and French Preferred Qualifications:- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, PythonAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Experience working with operations and business teams to communicate problem impacts and understand business requirements- Upper intermediate proficiency in English- Statistical mindset with focus on details and numbers.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THE ROLE The Manager of Accounts Payable is a global team-oriented role that is responsible for managing, maintaining and improving global standardization of the Accounts Payable department. This person will work closely alongside other team members to drive change, processing efficiencies and maintain global standardization across all legal entities.As a Manager, Accounts Payable, you will... - Monitor the global processing of a high volume of AP invoices and expense reports by Amazon Shared Services, ensuring timely and accurate processing- Manage ad hoc projects and create ad hoc reports as needed- Drive processing efficiencies, including managing payment runs and working with vendors regarding vendor set up or banking issues- Manage corporate card programs, monthly reporting, account reconciliations, accruals, and calculating and correctly recording taxes- Manage multiple AP mailboxes to ensure timely response and resolution regarding payment inquires, processing issues and other requestsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. Basic Qualifications:- 3+ years of Accounts Payable (AP) experience- Experience with Excel including complex formulas, pivot tables, and data manipulation Preferred Qualifications:- Experience managing and coordinating multiple projects simultaneously- Experience working with cross-functional teams- Experience with Workday- Experience with international accounts payableAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NJ, Newark - 73,600.00 - 128,800.00 USD annually

Job DescriptionAt Amazon Devices & Services, we imagine the future, and then create it. Join brilliant minds to build new categories of technology that become part of everyone's everyday life. Together, we create connected experiences and transform lives, communities, and the world with our work.Amazon Devices is looking for a customer-obsessed, analytical, results-oriented Senior Product Marketing Manager to lead new Kindle product launches in Europe. In this highly visible role, you will manage the go-to-market strategy and execution for new Kindle products, and work closely with global and local business, support and tech teams across Amazon to ensure your product category reaches its maximum potential. You will leverage your deep product management and consumer marketing expertise to shape how millions of customers experience Kindle across Europe. You'll operate at both the strategic and tactical level — from architecting launch strategies to hands-on execution of campaigns, business requirements, and data analysis for major product releases. This is an opportunity to take full ownership of high-impact launches in a fast-paced, high-performance team where your hustle and drive will directly influence the trajectory of one of Amazon's most beloved product lines.Key job responsibilities - Lead go-to-market strategy for new Kindle products in Europe, including architecting launch strategy and leading a large cross-functional team to deliver a seamless, successful product launch across all marketing and distribution channels - Act as customer and product evangelist internally and externally with all associated teams - Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers. Work closely with the product development team to define European customer product needs and get them prioritized for design and release - Research and identify new opportunities for Amazon to further distinguish itself as the clear leader in the devices businessAbout the teamThe Kindle team has a Sales, Brand Marketing, GTM and Product Line leadership team across EMEA and based in Lux, London and Dubai. Basic Qualifications:- Experience in marketing or marketing research- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications:- Experience using any of SQL or other analytical tools for conducting data analysis- Experience with customer segmentation, profiling, and targetingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and Injury Prevention Specialist (IPS). You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, and be able to connect with AAs, as well as Amazon Managers. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: • Provide triage, first aid, and/or referral to outside medical providers, if indicated. • Minimize the AA risk of injury through awareness, education and proactive engagement. • Maintain all records of care provided to AAs. • Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed. • Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries. • Provide daily activity logs and end of shift reports. • Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits. • Maintain a clean and orderly environment. • Monitor and ensure appropriate medical supply inventory is maintained. • Participate in special projects and ad hoc tasks as assigned. • Willing to be trained to teach first aid, CPR, and AED certification classes. • Work flexible shifts which could include days, nights, and/or weekends. • Communicate effectively. • Display professional behavior. • Multitask and have exceptional time management skills. • Work in and embrace inclusive and diverse atmosphere. • Follow direction, policy, and procedures. • Maintain composure in emergencies and lead emergency response at the site. Basic Qualifications:- High school or equivalent diploma- Valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red Cross- Must have ONE of the following listed below:- Current Emergency Medical Technician Basic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT), OR- Valid Provincial Primary Care Paramedic Certification from the Ministry of Health OR the Canadian Organization of Paramedic Regulators, OR- In the last three years, six months job experience as a Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF), OR- In the last three years, six months job experience in a care provider role AND a Bachelor’s degree from an accredited academic institution in: Exercise Sciences, Exercise Physiology, Health Sciences or Kinesiology Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Passion for promoting health and wellness- Experience coaching on body mechanics- Experience managing musculoskeletal disorders- Experience in ergonomics- Experience with OSHA regulations- Experience with Workers Compensation- Proficient in digital recordkeepingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Braselton - 26.00 - 31.00 USD hourly

Job DescriptionThe Workplace Incident Management (WIM) Team is searching for a WIM Investigator II to join the team. In this role, you will conduct investigations and threat assessments involving acts of violence, threats of violence and potential for violence/concerning behaviors. This position is an individual contributor and will report to the Regional WIM Manager, AMER Region.The WIM Investigator II is responsible for the day-to-day management of workplace incidents. To accomplish this, the WIM Investigator II will use knowledge and skill to decide which actions to take to meet goals, design short-term solutions, and deliver with limited guidance. The WIM Investigator II will lead multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (e.g., site security, intelligence analysts) to assess behavior, investigate actions, and implement appropriate.Key job responsibilities• Work collaboratively with cross-functional stakeholders (e.g., Human Resources, Employee Relations, Legal) and security partners (site security, intelligence analysts) to meet team goals.• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons, deciding which actions to take and designing short-term solutions with limited guidance.• Organize, prioritize, and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities—making trade-offs between time, quality, and resources.• Conduct interviews of impacted employees, witnesses, and/or persons of interest.• Analyze CCTV video, access control systems, and other data collection capabilities.• Use an internal case management system for documentation of threat assessments and/or investigations.• Deliver detailed, well-organized, factual, and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents. Communication must be clear and concise in both verbal and written formats (e.g., narratives, executive summaries, proposal docs, fear management approaches).• Optimize operational excellence procedures and processes to improve team efficiency.• Provide guidance to peers and regularly support and mentor team members.• Develop mitigation/management plans — Recommending and implementing risk mitigation strategies beyond just "protective measures"• Training and awareness — Provide workplace violence prevention training, education, and outreach to employees and managers• After-action reviews — Conduct post-incident reviews and managing corrective action efforts• Emergency/on-call response — Availability for after-hours emergenciesAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor's degree or equivalent in Business, Criminal Justice, Social Work, Human Resources, Psychology, or related field from an accredited college or university Preferred Qualifications:- 5+ years of Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or related field experience- Experience in guiding, training and mentoring others, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Master's degree or equivalent in Business, Criminology, Social Work, Human Resources, Psychology, or related field from an accredited college or university- Experience managing project work streams and delivering milestones with limited guidance.- Demonstrated ability to optimize procedures and processes and contribute best practices across teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Westboro - 74,400.00 - 130,100.00 USD annually

Job DescriptionAmazon seeks a self-motivated, experienced public relations professional to join its U.S. Policy Communications and External Affairs team. This role will enhance awareness among key media, third-party partners, and local policy stakeholders about Amazon's positions, advocacy efforts, and positive impact on customers, industries, and the communities where it operates — with a particular focus on data center reputation. The right candidate will drive proactive media coverage related to Amazon's positive impact, manage complex reputational and policy topics, partner with and activate third-party allies, and develop tailored messaging, strategies, and content. They possess strong media relations and strategic communications experience, are expert at translating complex technology concepts into concise and well-written narratives, have experience supporting policy initiatives, and have a demonstrated ability to work on cross-functional teams.The ideal candidate enjoys diving deep into technology, understanding how it is shaping and redefining our world, and engaging business, and technology media. This candidate also has experience in executing local public affairs campaigns via earned, paid, and social media channels. They are motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. In this role, the candidate will have the ability to work alongside a variety of internal teams and senior leaders. The candidate must have excellent writing skills, experience driving proactive communications campaigns, and a track record of utilizing good judgement in high pressure situations.This role will be based in the greater Washington, D.C area and may require periodic travel.Key job responsibilities• Work closely with the Amazon Public Policy and Economic Development teams to drive awareness of Amazon's state and local advocacy objectives and positive impact on customers, industries, and the communities where we operate• Develop communications plans, written content, and other communications assets in support of Amazon's policy objectives• Support a broad range of external communications programs and events aligned with Amazon's policy objectives• Establish and foster state, local, and regional media relationships by serving as a trusted source and educator about Amazon• Provide communications counsel to business leaders• Work cross-functionally to plan and execute Communications campaigns Basic Qualifications:- 5+ years of recent professional communications or public relations experience- Bachelor's degree- Communications experience with public policy issues in technology, industry, or government Preferred Qualifications:- Experience managing media relationships and working with third parties engaged on technology policyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 76,600.00 - 134,000.00 USD annually

Job DescriptionWe're looking for a Sr. Manager, Category Merchant Manager to lead managers and their teams of Account Managers who provide strategic account services to US-based third-party sellers. This leader will own multiple Hardlines product families (GLs), driving category-wide initiatives that improve seller experience (SX) and customer experience (CX) at scale.This role requires a builder — someone who can develop high-performing teams, drive financial outcomes, and operate at both strategic and tactical levels across a large, complex category portfolio.Key job responsibilitiesTeam Leadership & Development- Manage a team of Group Leaders (managers) and their teams of Account Managers delivering strategic services to 3P sellers- Hire, develop, and retain top talent; build a bench of future leaders- Set high standards for team performance, coaching, and career development- Foster a culture of ownership, bias for action, and continuous improvementCategory Performance & Financial Stewardship- Own financial planning, goal setting, and performance management for assigned Hardlines GLs- Drive category health at scale — selection, pricing, inventory, and growth for 3P sellers- Identify and close gaps to plan through data-driven interventions and seller-level strategies- Partner with finance, category, and product teams on OP planning and in-year course correctionsSeller Management & Strategic Account Leadership- Serve as a senior escalation point and strategic advisor for high-value 3P seller relationships- Set the account management strategy for the portfolio — defining segmentation, coverage models, and engagement depth- Drive seller-level business reviews and growth planning for top accounts; ensure teams deliver measurable seller outcomes- Build trusted partnerships with key sellers, understanding their business goals and aligning Amazon resources to accelerate growth- Champion the seller voice internally — advocating for tooling, policy, and process improvements that remove friction from the seller experience- Ensure consistent, high-quality account management execution across all teams through playbooks, inspection mechanisms, and coaching rhythmsCategory-Wide Initiatives- Design and execute initiatives that improve SX and CX across the Hardlines portfolio- Scale best practices and playbooks across GLs and account teams- Identify systemic blockers to seller growth and drive cross-functional solutions- Represent the Hardlines category in leadership forums, WBRs, MBRs, and QBRsStakeholder Communication- Deliver clear, concise written narratives and verbal updates to executive audiences- Influence across organizational boundaries to drive alignment and resource allocation- Translate complex category dynamics into actionable recommendations for senior leadership Basic Qualifications:- 8+ years of account management, project or program management or buying experience- 5+ years of people management experience- Experience with vendor negotiations, pricing and promotion or inventory management- Bachelor's degree or equivalent in Business, Economics, Analytics, or a related field Preferred Qualifications:- Experience in building and developing a high performance team- Experience managing a budget or P&L- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment- Experience producing executive-level written materials and presenting to executive audiences- Experience demonstrating strong analytical abilities and confidence in the use of data- MBA degree or above in related fieldsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 183,600.00 - 248,400.00 USD annually

Job Description会社概要:アマゾン ウェブ サービス (AWS) では、東京を拠点とするグローバル Marketing Response Center (MRC) チームのメンバーを募集しています。MRCは、リード・デマンドジェネレーションプロセスにおける重要な機能を担い、各種マーケティングイベント、キャンペーン、施策から生成されるリードのプロファイリング、ナーチャリング、クオリフィケーションを通じて、AWSの新規顧客および見込み顧客との関係構築を推進します。ポジション概要:インバウンドマーケティングキャンペーンから生成されるリードに対し、電話・メール・チャットを通じたコミュニケーションによるフォローアップとナーチャリングを実施いただきます。Company Overview:Amazon Web Services (AWS) is seeking talented individuals to join our Global Marketing Response Center (MRC) team based in Tokyo. The MRC plays a critical role in the lead and demand generation process, driving engagement with AWS's new and prospective customers in Japan through profiling, nurturing, and qualifying marketing leads generated from various marketing events, campaigns, and activities.Position Overview:As an MRC Representative, you will follow up and nurture leads generated from inbound marketing campaigns through multi-channel communication including phone calls, emails, and online chats.Key job responsibilities主な職務内容:1. リードフォローアップとクオリフィケーション -オンライン/オフラインマーケティングキャンペーンから生成されるリードに対し、電話・メール・チャットを活用したタイムリーなフォローアップを実施顧客のニーズとビジネス機会を的確に把握し、リードのクオリフィケーションを遂行2. インバウンドリードのナーチャリング活動 -データベース構築・更新: お客様のクラウドサービスに関する詳細なニーズおよびビジネス機会を把握し、AWSリードデータベースの構築・更新を実施リード育成: AWSサービスの価値提案や導入事例の紹介を通じて、リードの関心度を高め、理解を深化情報提供: AWSサービス導入を検討いただくための適切な情報提供により、リードを「認知」から「検討」段階へと進展3. 高品質リードの創出 -ナーチャリング活動を通じて、セールスチームが効果的にフォローできる高品質なリードを創出セールスコンバージョン率の向上に貢献4. ステークホルダーマネジメント -マーケティングキャンペーンの目標達成に向け、複数の社内外ステークホルダーと緊密に連携社内外の顧客満足度を確保しながら業務を遂行Roles & Responsibilities:1. Lead Follow-up and Qualification -Follow up and qualify leads generated from AWS Japan Marketing online/offline events and campaigns through phone calls, emails, and online chatsAccurately identify customer needs and business opportunities to effectively qualify leads2. Inbound Lead Nurturing Activities -Database Development: Build and maintain a comprehensive AWS Lead Database by profiling and researching existing leads to create detailed insights into customers' cloud technology needs and sales opportunitiesLead Nurturing: Increase leads' understanding of the AWS portfolio through targeted information sharing, value proposition communication, and relevant use case presentationsLead Progression: Move leads from warm or minimal interest to active interest, advancing them from the Education stage to Consideration stage3. High-Quality Lead Generation -Create higher-value leads through strategic nurture efforts to drive improved sales conversion ratesEnable the sales team to focus on qualified, sales-ready opportunities4. Stakeholder Collaboration -Work closely with multiple internal and external stakeholders to achieve campaign goalsEnsure both internal and external customer satisfaction throughout all interactionsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Bachelor's degree- 3+ years of Information Technology (IT) experience- Experience using sales CRM tools such as Salesforce- Experience prioritizing and delivering projects on time in a fast-moving environment- Native proficiency in Japanese and fluent English skill to communicate overseas colleagues via conference call, e-mail, and reporting Preferred Qualifications:- Experience in technology-related business development, sales strategy, operations, or other sales-related fields- Experience working in a fast-paced and highly cross-functional organizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed. Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes.- Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OK, Oklahoma City - 23.00 - 27.00 USD hourly

Job DescriptionLove music? Want to build consumer-facing products that touch the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re working hard, having fun, and making history at Amazon Music. As Amazon Music’s Acquisition Product Manager - Tech you will be responsible for building and developing novel acquisition levers such as new promotions, channels, and partnerships that delight customers. You will work with stakeholders across Amazon to curate world-class subscription experiences for millions of customers worldwide. To do this, you will start by developing a comprehensive understanding of customer expectations and aspirations. You will then draft documents to describe plans, goals, and solutions including PR FAQs, annual and quarterly plans, feature requirements, resourcing asks, and more. You will analyze data, develop insights, define the purchase experience, measure engagement, retention, and business impact. You will rally your partners including UX, Finance, and Marketing on your vision to deliver a world class experience for our customers. You will write feature requirements, review technical designs, and work across teams to craft disruptive solutions for complex problems. You will conduct experiments and analyze and report results, strategically developing insights that change and steer investments and strategies. You will evangelize and report on the performance in weekly, monthly, quarterly and annual business reviews. Key job responsibilities* Write and deliver the requirement that enable your team to develop products, features and infrastructure* Maintain and continuously prioritize your team's backlog and roadmap based on data and customers' needs* Write narratives to advocate for and justify product launches / changes* Plan and define the long term vision of your product areas of ownership* Build and improve a working relationship with your partners and stakeholders* Contribute to and develop the team's processes/mechanisms* Regularly participate in stand-ups, design reviews and other meetings with engineers, and contribute to the discussion to ensure a high quality barAbout the teamAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. Basic Qualifications:- Experience defining roadmap strategy and prioritizing deliverables for your team products- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services- Experience coordinating complex products with stringent technical requirements, development cycles and schedules- 4+ years of product or program management, product marketing, business development or technology experience Preferred Qualifications:- Knowledge of agile product development and life-cycle management process- Experience leading cross-functional teams to deliver products and online services on tight deadlines- Experience with end to end product delivery- Experience working with engineering and technical teams to build automated solutions- Experience with A/B testingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 129,200.00 - 174,800.00 USD annuallyUSA, WA, Seattle - 129,200.00 - 174,800.00 USD annually

Job DescriptionWould you like to help Asia Pacific nations adopt cloud and AI to meet their most critical national security and defence requirements? Do you have the commercial experience, defence domain knowledge, and drive to help governments accelerate mission outcomes through technology?As an AWS Business Developer focused on National Security & Defence (NSD) in Asia Pacific, you will own the business development strategy for NSD customers across the region. Asia Pacific nations face a rapidly evolving security landscape and are investing at pace in cloud and AI capabilities to strengthen sovereignty, improve intelligence and operational readiness, and modernise defence forces. You will be at the centre of helping these customers turn technology ambition into mission reality.The ideal candidate will be a commercially-driven business developer who understands the national security and defence context well enough to earn trust with senior government and military leaders, articulate compelling value propositions for cloud and AI adoption, and shape joint go-to-market strategies with partners to deliver integrated solutions. You will work cross-functionally with AWS country teams, solutions architects, and partners to build pipeline, close opportunities, and deliver measurable outcomes for customers.With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. In this role, you will bring these capabilities to bear for national security and defence customers across Asia Pacific, helping them solve problems that matter at national scale.You will be part of a small, focused team of NSD domain and technical experts driven by customer mission. Your week will move between engaging senior defence and national security leaders, working with AWS country teams to align domain expertise with local execution, shaping partner propositions, and identifying where cloud and AI can make a material difference to how nations defend sovereignty and protect citizens. This is a role for someone who thrives in ambiguity, builds trust quickly, and turns opportunity into outcomes.This position requires that the candidate selected hold, or be able to attain, appropriate security clearance in their country of residence.Key job responsibilities- Develop and execute a regional NSD business development strategy across Asia Pacific nations, creating pipeline and driving revenue through sustained engagement with defence and national security customers.- Earn trust and build relationships at executive level across government departments, defence organisations, and national security agencies in the region.- Articulate compelling value propositions for cloud and AI adoption in national security and defence contexts, translating technology capabilities into outcomes that resonate with mission owners.- Define and execute joint go-to-market strategies with consulting and technology partners (defence primes, system integrators, and ISVs) to deliver solutions tailored to regional customer requirements.- Work closely with AWS country teams to align NSD domain expertise with local market execution, ensuring coherence between global NSD strategy and in-country delivery.- Identify and pursue strategic opportunities where cloud and AI can accelerate defence modernisation, sovereign capability development, and operational readiness across the region.- Work cross-functionally with AWS specialist, solutions architecture, partner, legal, and leadership teams to remove barriers and accelerate customer outcomes.- Represent AWS in regional defence and national security forums, industry events, and senior customer engagements.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience identifying, developing, negotiating, and closing large-scale technology deals- Track record of identifying, developing, negotiating, and closing complex opportunities in the national security or defence sector directly or through partners.- Demonstrated success engaging and presenting at C-level/executive level across government, defence, and military organisations, with the ability to articulate strategic value to senior non-technical audiences across diverse cultural contexts.- Track record of defining and executing go-to-market strategies with partners that deliver measurable commercial outcomes.- Understanding of cloud computing and AI/ML technologies in a defence context, including concepts such as sovereign cloud, data classification, and secure architectures. Preferred Qualifications:- Deep knowledge of the Asia Pacific national security and defence landscape, including regional security dynamics, procurement processes, and decision-making structures.- Experience building and executing joint GTM strategies with defence primes, system integrators, or technology partners in the national security domain.- Existing relationships across Asia Pacific defence and national security communities, with experience working across multiple countries and cultures and navigating complex political and organisational landscapes.- Current and relevant security clearance in an Asia Pacific nation would be an asset.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon strives to be Earth’s most customer-centric company, where customers can find and discover anything they want to buy online. Retail Business Services (RBS) accelerates Amazon's growth by improving customer and Selling Partner (SP) experiences, while optimizing costs across Stores WW. RBS operates at the intersection of retail, operations, technology, and finance, ensuring Amazon’s systems and processes scale reliably while maintaining a high-quality customer and selling-partner experience.Returns Reduction as part of Cost to Serve (CtS) BU is a specialized program within RBS focused on driving down overall Return Rate for both Retail and FBA channels. Returns Reduction Program focuses on Upstream defect elimination with focus on defect identification and defect elimination and partners with System Owners, Category Teams, FC ACES, Finance, CS, and abuse-related programs to uncover true drivers and remove them systematically. The team builds mechanisms that strengthen upstream defect visibility, and enable consistent governance and contributing directly to improved Free Cash Flow and scalable business growth.This role will focus on identification and prioritization of high-impact defect opportunities and will own and define the roadmap for elimination of the problem space end to end. They will do this by building trusted partnerships with key stakeholders across technology, finance, operations and earning alignment to pursue defect elimination opportunities and influencing senior leaders through compelling, data-driven business cases. This role requires an individual who is comfortable in diving deep into complex data sets and presenting strategic recommendations to leadership up to three tiers above level. The candidate will bring strong business and supply chain acumen, a bias for action, and the strategic vision by directly contributing to improved cost to serve performance and driving scalable growth across Amazon Stores worldwide.Why You’ll Love This Role• Customer Impact: You’ll lead critical projects that remove defects, improves customer experience and directly influence Amazon’s supply chain cost, driving measurable results.• Strategic Influence: Collaborate across global teams, including technology, finance, operations to shape strategies that focuses on improving customer satisfaction.• Data-Driven Innovation: Leverage analytics to uncover insights and optimize supply chain performance.Key job responsibilities• Deliver Results, Dive Deep: You will be accountable for deep research from the ground up and from customer returns data to identify, execute and eliminate top defect opportunities.• Ability to Influence: Develop business cases and present them to senior leaders, leveraging data to influence roadmaps and make tradeoffs.• Earn Trust: Develop partnerships with key stakeholder groups and gain their alignment to pursue defect elimination opportunities; present to leaders of all levels to influence roadmap priorities.• Financial Collaboration: Partner with finance teams to validate impact on returns, forecast savings and ensure alignment with team's financial goals. Make trade-offs between short-term cost reductions and long-term strategic objectives to maximize financial impact.• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.• Provide ad-hoc support and analysis to senior leaders on strategy documents and research requests.A day in the life• Roadmap development: Use advanced analytics tools and anecdotes to identify high impact defect opportunities within Returns space; conduct root cause analysis to validate and develop those use cases, applying judgement to prioritize based on customer impact, value, credibility, availability of solutions.• Cross-Functional Leadership: Collaborate with cross-functional teams across System owning orgs, finance, operations and supply chain to gain alignment on implementation of scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals.• Senior Leadership Engagement: Communicate effectively with senior leaders, presenting data-driven insights and recommendations to influence decision-making. Trusted to present decisions to leaders up to three tiers above level, driving alignment across diverse areas.About the teamThe RBS is an integral part of Amazon online product lifecycle and buying operations. RBS Return reduction team functioning under CX-Business unit. The primary responsibility of the RBS return reduction team is to reduce returns that result in negative consumer experiences. This includes identifying the causes of returns and collaborating with the appropriate teams to eliminate defects. Launch tech solutions to 'Find' and 'Fix' for non-eliminated root causes, or Build scalable tech solutions for Selling Partners for self-remediation, while refining policies in collaboration with relevant teams. Basic Qualifications:- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for an innovative and results-oriented Sr. Product Manager to envision the future and build well-integrated best in class Human In The Loop (HITL) tooling platform, define and drive the HITL automation strategy and help evolve HITL capabilities to meet the rapidly evolving business needs in AI space. You will partner with business and ops leaders to define requirements, understand the user pain points, and partner with tech leaders to define technologies, weigh the pros and cons of technology choices and propose relevant options. You will define delightful and integrated user experiences, and influence teams inside and outside your own organization to bring best-in-class functionality into our tools, continuously raising the bar on the user experience. You will also bring industry knowledge to the team both on operations processes and tooling and define and drive HITL capability and tooling evolution. Key job responsibilities- Understanding customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment.- Defining a data-driven product vision covering HITL capability and tooling, detailed crisp business requirements and user stories that can be used to create product specifications and architecture- Defining creative, high quality, long term product roadmaps based on team strategy and vision- Interacting with stakeholders at multiple levels and in multiple locations, and working with product, tech, UX, business and analytics teams to define and deliver solutions.- Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.- Driving execution of product roadmap, GTM and consumer adoption by partnering with internal stakeholders, defining metrics and tracking them.About the teamWe enable Amazon deliver delightful shopping experience to customers worldwide. We are a global, cross functional team providing end-to-end Human In The Loop (HITL) for Gen AI and Agentic AI lifecycle, leveraging technology and operational excellence. We provide ground truth data and CX quality insights across multiple languages at scale with high quality to train, measure and improve and train Gen AI/Agentic models powering Amazon AI products like Alexa, Rufus, Search and OAS. Each of these businesses have different HITL needs requiring us to rapidly evolve our processes and tooling platform. Basic Qualifications:- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Bachelor's degree or equivalent- Experience owning technology products- Experience with feature delivery and tradeoffs of a product- 5+ years of product management experience Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Product Management experience in operations environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon's Prime Data Engineering & Analytics (PDEA) team as a Business Intelligence Engineer (BIE) to revolutionize how we understand, measure and serve our global Prime customer base. You'll architect and build enterprise-level data analytics solutions, including scalable ETL pipelines, automated AI powered reporting systems, and self-service analytics platforms that process petabytes of data daily across multiple dimensions. Working with technologies like AWS, Apache Kafka, Spark, and modern AI/ML tools, you'll create data analysis products that power critical decision-making across Amazon.As a BIE, you'll be instrumental in defining and implementing key business metrics, building efficient dimensional data models, and leveraging advanced AI technologies like QuickSuite and ML-powered analytics. You'll design intuitive self-service platforms that enable business users to independently explore data, discover insights, and create automated reports. Beyond technical implementation, you'll lead end-to-end project execution, manage worldwide Prime core services data infrastructure, and establish key relationships across Amazon's business units. This role offers the opportunity to provide technical mentorship, drive architectural decisions, and shape the future of Amazon Prime's data ecosystem, directly impacting millions of customers globally.Key job responsibilitiesResponsibilities1. Own design and execution of end to end projects2. Own managing WW Prime data infrastructure3. Establish key relationships which span Amazon business units and Business Intelligence teams4. Implement standardized, automated operational and quality control processes to deliver accurate and timely data and reporting to meet or exceed SLAs Basic Qualifications:- 1+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) Preferred Qualifications:- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Prime Data Engineering & Analytics (PDEA) team is seeking to hire passionate Data Engineers to build and manage the central petabyte-scale data infrastructure supporting the worldwide Prime business operations. At Amazon Prime, understanding customer data is paramount to our success in providing customers with relevant and enticing benefits such as fast free shipping, instant videos, streaming music and free Kindle books in the US and international markets. At Amazon you will be working in one of the world's largest and most complex data environments.You will be part of team that will work with the marketing, retail, finance, analytics, machine learning and technology teams to provide real time data processing solution that give Amazon leadership, marketers, PMs timely, flexible and structured access to customer insights. The team will be responsible for building this platform end to end using latest AWS technologies and software development principles.As a Data Engineer, you will be responsible for leading the architecture, design and development of the data, metrics and reporting platform for Prime. You will architect and implement new and automated Business Intelligence solutions, including big data and new analytical capabilities that support our Development Engineers, Analysts and Retail business stakeholders with timely, actionable data, metrics and reports while satisfying scalability, reliability, accuracy, performance and budget goals and driving automation and operational efficiencies. You will partner with business leaders to drive strategy and prioritize projects and feature sets. You will also write and review business cases and drive the development process from design to release. In addition, you will provide technical leadership and mentoring for a team of highly capable Data Engineers.Responsibilities1. Own design and execution of end to end projects2. Own managing WW Prime core services data infrastructure3. Establish key relationships which span Amazon business units and Business Intelligence teams4. Implement standardized, automated operational and quality control processes to deliver accurate and timely data and reporting to meet or exceed SLAs Basic Qualifications:- 1+ years of data engineering experience- Experience with SQL- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) Preferred Qualifications:- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience with any ETL tool like, Informatica, ODI, SSIS, BODI, Datastage, etc.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExcited about innovative technology and how it will be used in our everyday lives? Amazon is pushing the boundaries of what's possible in smart device technology, making the future closer than ever.Our devices use AI and machine learning to seamlessly interact with people and spaces, helping customers protect and monitor what matters most. Our products are designed to help with a range of tasks like security, monitoring, and staying connected with family. We bring together advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing to create solutions that are helpful, reliable, and convenient.This is an 11-month Direct Contract role with Amazon, on Amazon's payroll.Key job responsibilities• Perform annotation-related tasks for ML data processing areas including audio, image, video, and text files by working on defined sets of instructions to collect accurate ground truth data for product development• Execute repetitive exercises based on dynamic instructions while maintaining high quality standards and using internal software tools and data capture systems provided by the team• Apply strong language skills, grammar knowledge, and linguistic rules to ensure generated text adheres to proper grammar, syntax, and appropriate language usage• Understand and follow procedures, guidelines, and compliance requirements for new tasks and releases while participating in data collection activities when scripts and instructions are provided• Meet daily productivity and quality targets by tracking task completion status using recommended tools and providing individual status reports• Maintain high internal quality of processes by performing quality audits and verification activities• Capture and report results accurately, communicate issues effectively, and escalate failures promptly through established channels• Raise all failures, doubts, and queries related to execution in the portal and close them according to defined SLAs, while sharing relevant information with stakeholders to help solve issues• Own daily targets and manage dependencies, both internal and external, to ensure timely completion• Adhere to confidentiality and compliance requirements to ensure zero risk to customer data and Amazon• Help test new SOPs and ML data tools while providing specific and timely feedback to streamline existing processes and help the team achieve consistent results with high quality• Comply with organizational processes on a daily basis while adhering to established productivity and quality baselines Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Knowledge of Microsoft Office products and applications Preferred Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience and familiarity with US cultureOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking an experienced Program Manager to help scale our operations network through the launch of new facilities and expansion initiatives across Kingdom of Saudi Arabia. This role offers the opportunity to lead complex, high-visibility programs that directly impact customer experience, business growth, and operational excellence.As a Program Manager, you will own end-to-end delivery of expansion projects from site selection and design through construction, launch readiness, and operational handover. You will work across multiple stakeholder groups including operations, engineering, finance, procurement, real estate, technology, and external partners to deliver new facilities safely, on time, and within budget.This role requires strong program management skills, the ability to navigate ambiguity, influence stakeholders across different functions, and drive execution in a fast-paced environment where priorities evolve quickly.Key job responsibilities• Lead end-to-end delivery of network expansion and launch programs, ensuring projects are completed safely, on schedule, and within budget.• Develop project plans, launch schedules, governance mechanisms, and risk mitigation strategies across multiple concurrent initiatives.• Partner with operations, engineering, finance, procurement, and real estate teams to define requirements and ensure successful project execution.• Manage external vendors, consultants, contractors, and service providers throughout the project lifecycle.• Track project performance through data, metrics, and reporting mechanisms, identifying risks and driving corrective actions when required.• Own stakeholder communication, providing clear updates on milestones, dependencies, financial performance, risks, and launch readiness.• Drive process standardization and continuous improvement initiatives to improve launch speed, reduce cost, and increase scalability across markets.• Support business planning activities including capital planning, budget forecasting, resource planning, and long-term network expansion strategies.• Conduct site visits and audits to validate project progress, operational readiness, quality standards, and compliance requirements.• Build scalable tools, mechanisms, and operating models that enable efficient execution of future expansion programs.A day in the lifeAs a Program Manager, your primary focus will be delivering expansion and launch projects that help Amazon grow its operational footprint across KSA.A typical day may include reviewing project milestones, coordinating with stakeholders, resolving execution risks, and tracking launch readiness activities. You will work closely with operations, engineering, finance, procurement, and external partners to keep projects on schedule and within budget.You will regularly analyze performance metrics, drive process improvements, and communicate progress, risks, and key decisions to senior leaders. Success in this role comes from balancing strategic thinking with hands-on execution and delivering results.About the teamIn the Amazon Now team, you will be part of a high-velocity, high-visibility group responsible for launching programs that unlock new growth and capabilities for Amazon globally. You’ll have the opportunity to build new processes, shape how we scale, and make a measurable difference. Working from KSA, you will collaborate with global teams, drive significant impact, and help elevate Amazon’s capabilities in a market of strategic importance. Basic Qualifications:- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects Preferred Qualifications:- PMP certificate- Experience communicating results to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon. In’s Fulfillment by Amazon (FBA) team is seeking Superstar Investigation specialist to drive investigation of key processes and defects, along with driving data analysis, and supporting both our Merchant and Customer experience. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon. In’s customer centric focus applied to the Merchant experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of receive, store, pick, pack, ship, transportation and customer service.The position is based in Bangalore.Key job responsibilities· Lead investigation and root cause resolution for high impact FBA Merchant and Customer Issues, and key programs· Analyze huge data sets to arrive at specific problem statements around seller experience/program related issues.· Create and implement SOPs for execution on weekly basis to solve for critical seller experience problems. Work to submit product ideas to drive SOPs at scale· Report metrics related to the program and draw insights on key patterns/ problems.Skills:Strong business communication skillsGood working knowledge of MS OfficeDeep dive, troubleshooting and innovationStrong catalog knowledgeAbility to:Multi task in a fast paced environmentCommunicate clearly with both internal and external customersDemonstrate:Passion for delivering great customer experienceStrong inter personal & communication skillsExcellent listening skillsExcellent Data Accuracy skillsEye for DetailCommitment to meet DeadlinesWillingness to take initiatives Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- Knowledge of Excel at an advanced levelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDer Schwerpunkt dieser Rolle liegt in der vorbeugenden Wartung und Instandhaltung unserer förder- und gebäudetechnischen Anlagen sowie der Einhaltung aller Sicherheitsvorschriften und –richtlinien. Gemeinsam mit dem Team wird die Verfügbarkeit der technischen Anlagen und deren kontinuierliche Verbesserung durch ein hohes Maß an Eigeninitiative und das nötige technische Know-how gewährleistet. Key job responsibilities- Überwachung, Instandhaltung und vorbeugende Wartung der förder- und haustechnischen Anlagen sowie der Sicherheitstechnik am Standort. - Sicherstellung einer hohen Anlagenverfügbarkeit sowie die Einhaltung aller Gesundheits- und Sicherheitsstandards.- Neuinstallation oder Ausbau von bestehenden Anlagen sowie deren kontinuierliche Verbesserung.- Schnelle Reaktion auf auftretende Fehler, effiziente Problemlösung und klare Kommunikation mit betroffenen Parteien. - Mitarbeit an technischen Projekten und Unterstützung der Schichtleitung. Die Stelle beinhaltet die Arbeit in einem rotierenden Dreischichtsystem, welches Samstage, Nachtschichten sowie Rufbereitschaft umfassen kann. Zudem besteht das Logistiknetzwerk in der Region aus mehreren Standorten, welche im Notfall eine Mitbetreuung voraussetzen. Lokale Flexibilität und eine gewisse Reisebereitschaft (innerhalb der Region) sollte dementsprechend gegeben sein. WIR BIETEN:- Einen unbefristeten Vertrag direkt mit Amazon.- Vielfältige Weiterbildungsmöglichkeiten und die Chance, an verschiedenen Schulungen und Seminaren teilzunehmen, die von Amazon und externen Partnern angeboten werden. - Ein attraktives Vergütungspaket und Mitarbeiterrabatt.- Zusätzliche Leistungen wie z.B. Unterstützung bei der betrieblichen Altersvorsorge und eine Lebens- und Erwerbsunfähigkeitsversicherung. - Familienbonus (Einmalzahlung für Mütter sowie Eltern in Elternzeit). - Ein kostenloses Mitarbeiterhilfeprogramm (auch für Familienmitglieder) für eine Beratung bei beruflichen oder privaten Angelegenheiten.- Ein internationales Arbeitsumfeld und unser Tandemprogramm helfen dir, Kontakte zu knüpfen und ein internes Netzwerk aufzubauen.Besuche uns auf www.aboutamazon.de für eine virtuelle Tour durch unsere Logistikzentren und um mehr über Amazon als Arbeitgeber zu erfahren.About the teamDie Arbeit bei Amazon Operations ist für Diejenigen, die gerne aktiv sind und alles geben. Wir arbeiten in einem dynamischen Umfeld und sind Teil eines großen Teams, das stolz darauf ist, jeden Tag die Erwartungen von Millionen von Kunden zu erfüllen. Wir sind offen, inklusiv und begrüßen Individualität und Vielfalt. Unsere Teams haben Spaß an guter Arbeit, wertschätzen sich, achten aufeinander und darauf, dass die höchsten Sicherheitsstandards gewährleistet sind. So tragen sie ihren Teil zur außergewöhnlichen Servicequalität bei, für die Amazon weltweit bekannt ist.Werde auch Du Teil des technischen Teams von Amazon und optimiere mit uns die Technologien im globalen Logistiknetzwerk! Basic Qualifications:- Abgeschlossene technische Berufsausbildung, anerkannt durch die Industrie- und Handelskammer (IHK) oder Handwerkskammer (HWK) oder Nachweis eines erfolgreich abgeschlossen Hochschulstudium im Ingenieurwissenschaftlichen Bereich (Maschinenbau / Elektrotechnik oder artverwandt) einer deutschen Hochschule oder anerkannte ausländische Hochschulabschlüsse (BA, B. Sc., MA, M. Sc., Dipl.-Ing.)- Mindestens zweijährige Berufserfahrung in dem entsprechenden Handwerk- Erfahrung in der Instandhaltung von industriellen Produktionsanlagen- Fortgeschrittene Deutsch- und Englischkenntnisse in Wort und Schrift Preferred Qualifications:- Erfahrung mit zustandsorientierter Überwachung- Erfahrung in der Arbeit mit Druck- und Applikationsmaschinen- Erfahrung in der Störungssuche und Wartung von Förder- oder AutomationssystemenAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.Key job responsibilitiesPerform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments · Serve as a subject matter expert on the accommodations process as well as state and federal disability laws. · Coordinate the accommodation process and provide end-to-end case management · Collaborate with Stakeholders to determine and finalize accommodation approval/denials · Collaborate with leave of absence case managers · Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation · Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes · Direct employees to the appropriate resource for answers · Maintain a case load of up to 120 cases. · Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant · Maintain system records to ensure accurate and timely information/documentation · Provide training for employees, managers, HR and others in DLS · Adhere to internal SLAs and quality standards · Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate · Participate in other activities and projects within the DLS program · Maintain regular, reliable and timely attendance · Perform other duties as assigned · Ability to travel as appropriate (up to 25% of the time)About the teamFrom a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth. Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan. The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals. Basic Qualifications:- Bachelor's degree or equivalent- 1+ years of case management experience- 1+ years of human resources experience Preferred Qualifications:- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in investigations case managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.Key job responsibilitiesPerform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments · Serve as a subject matter expert on the accommodations process as well as state and federal disability laws. · Coordinate the accommodation process and provide end-to-end case management · Collaborate with Stakeholders to determine and finalize accommodation approval/denials · Collaborate with leave of absence case managers · Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation · Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes · Direct employees to the appropriate resource for answers · Maintain a case load of up to 120 cases. · Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant · Maintain system records to ensure accurate and timely information/documentation · Provide training for employees, managers, HR and others in DLS · Adhere to internal SLAs and quality standards · Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate · Participate in other activities and projects within the DLS program · Maintain regular, reliable and timely attendance · Perform other duties as assigned · Ability to travel as appropriate (up to 25% of the time)About the teamFrom a customer driven perspective, Accommodation Consultants strive to provide the best customer service and facilitate working at the best employer on earth. Senior Accommodation Consultants work directly with customers at many levels, from associates, managers and legal representatives the team provides expert knowledge in accommodation best practices across Japan. The Senior Accommodation Consultant will work with a team of managers, Accommodation Consultants and administrative professionals to deliver service and equity to all individuals. Basic Qualifications:- Bachelor's degree or equivalent- 1+ years of case management experience- 1+ years of human resources experience Preferred Qualifications:- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in investigations case managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.