Amazon

Job DescriptionAWS Databases is where some of the hardest unsolved problems in distributed systems, storage engines, and open-source databases are being tackled at global scale. Aurora, ElastiCache, Neptune, and our broader portfolio serve millions of customers — and the teams building them need exceptional talent to keep pushing forward.We're looking for a Sourcing Recruiter who is energized by the hunt — someone who thrives in niche, hyper-competitive technical markets and knows how to find, engage, and inspire passive talent that most recruiters can't reach. This isn't requisition-filling. This is pipeline architecture for some of the most specialized engineering roles in cloud infrastructure.Key job responsibilities-Build sourcing strategies from scratch for senior and principal-level roles across database engines, distributed systems, query optimization, replication, and open-source ecosystems.-Find people others can't — through deep research, creative sourcing campaigns, target company mapping, and referral engineering.-Lead sourcing sessions with engineering teams to extract signal, generate referrals, and build conviction around candidate profiles.-Own pipeline health — maintain accurate candidate records, track sourcing metrics, and communicate progress and market insights to stakeholders with clarity and consistency.-Partner closely with hiring managers to understand deeply technical requirements and translate them into actionable search strategies.-Raise the bar for the team — contribute to sourcing best practices, training, and process improvements that make the whole org better.A day in the lifeYou open your day reviewing pipeline movement and market signals. By mid-morning you're deep in a sourcing session with a Neptune engineering lead, mapping the graph database talent landscape and identifying candidates working on adjacent open-source projects. After lunch, you're engaging a passive candidate who's contributed to PostgreSQL internals — crafting outreach that speaks to the specific problems Aurora is solving. You close the day syncing with your recruiting partners on strategy adjustments, sharing what's working, and updating stakeholders on pipeline health.About the teamAWS Databases Recruiting supports one of the most technically complex and strategically critical product organizations within AWS. Our portfolio includes Aurora (PostgreSQL & MySQL), ElastiCache (Valkey), Neptune (graph), and more — teams that are advancing open-source databases at a scale that stress-tests every assumption in the ecosystem. We hire builders who go deep, and we need sourcers who can find them. Basic Qualifications:- 3+ years of technical recruiting in high volume and high hiring bar environment experience- Experience building candidate sourcing and closing strategies- Experience recruiting for mid-senior level talent Preferred Qualifications:- Experience managing and prioritizing multiple searches, projects and client relationships- Experience creating, measuring and scaling workflow among candidates, hiring managers and the recruiting teamAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Diego - 72,600.00 - 126,100.00 USD annuallyUSA, TX, Austin - 72,000.00 - 126,100.00 USD annuallyUSA, WA, Seattle - 82,700.00 - 126,100.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Chandler - 27.00 - 33.00 USD hourly

Job DescriptionThe Senior Transformation Strategist is responsible for scaling the Go-to-Market (GTM) motion for the AWS AI Development Lifecycle (AI-DLC) methodology across Latin America. The role combines the programmatic rigor of Technical Program Management with the builder credibility of Developer Advocacy to drive AI-DLC adoption at enterprise scale.Day to day, this person enables field teams with repeatable GTM assets (playbooks, workshops, reference architectures), and engages directly with C-suite and VP-level customer stakeholders to connect AWS's AI capabilities to their transformation priorities.Key job responsibilities- You will own the regional GTM plan for AI-DLC adoption across LATAM, defining milestones, success metrics, and mechanisms for scale. - You will build and maintain the AI-DLC playbook localized for LATAM markets, including customer segmentation, engagement models, and partner leverage points.- You will drive cross-functional alignment with Solutions Architecture, Business Development, Partner, Developer Relations, and Marketing teams to accelerate adoption and serve as the primary AI transformation evangelist for executive audiences, delivering keynotes, executive briefings, and strategy workshops.- You will develop and deliver compelling narratives that connect AI-DLC methodology to C-level business outcomes (revenue growth, operational efficiency, competitive differentiation) and build trusted advisor relationships with customer executives to uncover transformation opportunities and accelerate decision-making.- You will create and curate technical content (workshops, reference architectures, demo assets) that enables field teams to deliver AI-DLC engagements at scale.- You will champion the developer/builder community by producing content, hosting events, and representing the AI-DLC methodology at conferences and meetups.- You will collaborate with AI Engineers to ensure delivery assets align with GTM messaging and customer journey stages.- You will establish and track KPIs, build reporting mechanisms and feedback loops between field execution and methodology evolution and contribute to the global AI-DLC community of practice, sharing LATAM-specific insights and best practices. Basic Qualifications:- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience in Business English skills, both verbal and written Preferred Qualifications:- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS is seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their business processes using AI.Amazon Quick is AWS's enterprise AI platform that enables organizations to transform how work gets done, from knowledge management and research to decision-making and operational workflows. This role focuses on helping customers move beyond AI experimentation to systematic business process reinvention at enterprise scale.You will define the methodologies, frameworks, and repeatable models that shape how AWS and its customers approach AI-powered business planning, execution, and operation transformation. Your work will directly influence product roadmaps, partner ecosystems, and go-to-market strategies, creating lasting organizational and market impact across hundreds of enterprises globally.Key job responsibilitiesStrategic Customer Transformation- Design and lead comprehensive “business execution” transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational capabilities, change management, and value realization through integrated frameworks and executive alignment.Offering Development & Scaling- Build repeatable transformation methodologies, maturity models, and assessment frameworks that enable AWS and partners to guide customers from AI experimentation to systematic business process reinvention at scale.- Synthesize learnings from customer engagements into documented playbooks, best practices, and success patterns that inform AWS product roadmap and GTM strategy.Partner Ecosystem Enablement- Co-develop transformation offerings with strategic consulting partners (GSIs, SIs, boutique AI consultancies) and support the partner-led organization as they create enablement programs, including training, certification, and delivery toolkits, that scale high-quality customer success delivery through the partner ecosystem.Customer Success Management- Monitor customer transformation health and proactively address adoption barriers while driving measurable business value realization (productivity gains, cost reduction, decision quality improvement) through structured success planning and executive business reviews.Thought Leadership & Innovation- Develop leading point-of-view content, maturity models, and best practices for AI-powered business execution transformation that establish AWS intellectual leadership- Influence Amazon Quick product roadmap through synthesized customer insights and represent AWS as a recognized expert at industry forums and executive events.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 10+ years of experience in senior customer-facing roles including customer success management, strategic consulting, or business transformation advisory, with direct accountability for enterprise customer outcomes- 15+ years leading complex, large-scale business transformation or organizational change programs with significant technology enablement components in enterprise contexts- Deep expertise in enterprise business execution and process transformation, with direct experience advising organizations through significant operational reinvention initiatives (not just technology implementations)- L300+ understanding of Amazon Quick capabilities (AI-powered search, research agents, custom agents, workflows, knowledge management) and the AWS Gen AI platform (Amazon Bedrock, SageMaker, foundational models, RAG architectures) with ability to articulate technical capabilities in business value terms to executive audiences- Demonstrated experience leading enterprise change management initiatives involving AI/automation adoption, including organizational capability building and adoption measurement- Need fluent Japanese and business level English Preferred Qualifications:- Proven track record developing and scaling customer success programs or transformation methodologies, including creating original frameworks adopted broadly by large teams or partner organizations- 5+ years of direct experience in business operations transformation, process optimization, or enterprise productivity initiatives at scale, with measurable outcomes achieved- Strong executive presence with demonstrated ability to influence C-suite and VP-level stakeholders on business strategy and operational transformation (not just technology decisions)- Deep understanding of AI/ML capabilities for business operations including knowledge management, research and analysis, decision support, workflow automation, and agentic AI for autonomous task execution- Demonstrated ability to synthesize complex customer insights into actionable strategic frameworks with broad applicability across industries- Hands-on experience with Amazon Quick, AWS AI/ML services (Bedrock, SageMaker), or comparable enterprise AI platforms in customer-facing delivery contexts- Understanding of enterprise data architectures, governance frameworks, and integration patterns required for AI-powered business operations- PMP, SCRUM, Agile, or SAFe certification with demonstrated track record driving measurable business outcomes (productivity improvement, cost reduction, decision quality) in enterprise transformation initiatives- Experience designing large-scale organizational change management programs including communication, training, and adoption measurement systems- Experience building partner ecosystems and enablement programs, including co-developing transformation methodologies with strategic consulting partners- Published thought leadership in business transformation, AI adoption, or enterprise productivity, with track record influencing product roadmaps through customer insight synthesisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Must be available to work flexible shifts including days, nights and/or weekends. Basic Qualifications:- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Experience in worker's compensation case management- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificatesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, AB, Calgary - 29.00 - 40.00 CAD hourly

Job DescriptionAmazon Logistics is seeking an Operations Supervisor to collaborate with the Operations Shift Manager in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Operations Shift Manager to identify and resolve any issues that may arise. The work schedule is back end sortation, from Wednesday to Saturday.Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs.Key job responsibilities- Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies- Assist in the daily oversight and management of departmental tasks- Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed- Perform duties in line with Standard Operating Procedures (SOPs)- Allocate tasks to staff as needed to maintain workflow and meet daily performance targets- Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity- Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks- Collaborate with the Operations Shift Manager and Delivery Station Manager in tracking, analyzing, and reporting Exchange Point metrics- Support the Operations Shift Manager and Delivery Station Manager in identifying and understanding factors contributing to the achievement or shortfall of Exchange Point objectives- Monitor and report on associate hours and schedules- Address and resolve process-related issues within the area as needed- Ensure timely and accurate reporting of equipment defects Basic Qualifications:- Experience in warehouse operations- Experience in logistics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Experience managing teams- Experience with planning, performance metrics, and process improvementAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.These are all greenfield projects offering a rare opportunity to build systems from the ground up. You will be part of a new organization within AWS building large scale distributed applications. We will be designing and developing these systems from scratch utilizing technologies and frameworks like reactive micro services, serverless computing and distributed NoSQL data stores.If you have a solid understanding of fundamental algorithms and system design and are able to produce bulletproof code, we are looking for you. To succeed in this role, you must be passionate about delivering high-quality designs and components. You must be creative in solving hard problems and unafraid to think out-of-the-box.Key job responsibilities1. Solve complex architecture and business problems to come up with extensible solutions.2. Write high quality code that are modular, functional and testable.3. Formally mentor junior engineers on design, coding and troubleshooting.4. Communicate, collaborate and work effectively in a global environment.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS is seeking a Migration Sales Lead to drive large-scale migration and modernization revenue growth in Taiwan. You will be the subject-matter expert that account teams rely on to identify, pursue, and close migration opportunities — with a strong focus on on-premises to cloud migrations and cloud-to-cloud workload transitions (including VMware estate migrations and competitive cloud repatriation).This role operates in an overlay model — partnering with account teams without directly owning customer relationships — to proactively identify high-propensity migration targets, build compelling business cases, and guide customers through end-to-end migration journeys. You will own opportunities from the Qualified stage forward — driving pipeline creation, accelerating deal velocity, and building scalable go-to-market capabilities that extend your impact across Taiwan's customer base.If you excel at translating technical migration capabilities into business value while consistently exceeding revenue targets, this is the role for you.Key job responsibilitiesSales & Pipeline Development- Own and exceed quarterly/annual Migration & Modernization revenue goals for Taiwan- Build and manage pipeline across diverse migration scenarios: **on-premises to AWS (VMware, Windows, databases, mainframe, storage)** and **cloud-to-cloud**- Execute proven sales plays and develop new GTM strategies to accelerate customer migrations to AWS- Identify high-value migration opportunities within accounts; engage customers, partners, and account teams to win- Guide enterprise customers through end-to-end sales cycles from discovery through agreement; negotiate pricing, terms, and commercial constructs- Build scalable GTM mechanisms — campaigns, enablement content, and repeatable plays — that drive pipeline creation across a broad territory- Maintain accurate forecasting via CRM tools; report on pipeline health and business trends to leadershipTechnical Sales & Solution Positioning- Assess customer on-premises and multi-cloud estates; build compelling business cases for AWS adoption with **TCO analyses and ROI positioning**- Leverage deep AWS knowledge to position migration and modernization services and translate technical capabilities into measurable business outcomes for senior stakeholders (CIO/CTO/VP Infrastructure)- Advise on **licensing strategies** and competitive cloud migration paths as a differentiator- Guide customers to enroll in AWS programs: **Migration Acceleration Program (MAP), VMware migration programs, Application Modernization initiatives**- Conduct infrastructure assessments and collaborate with Solutions Architects to deliver architecture design workshops and POCs- Provide best practices, risk mitigation guidance, and compliance considerations relevant to Taiwan's enterprise environmentCustomer Engagement & Ecosystem- Build trusted relationships with enterprise CxOs, IT Directors, and infrastructure leadership- Evangelize AWS migration and modernization capabilities at industry events, executive roundtables, and customer workshops- Collaborate with account teams, Solutions Architects, partners (SIs, MSPs), and Professional Services to drive end-to-end migration outcomes- Share customer insights (Voice of the Customer) with AWS product teams; develop PFRs that shape service roadmaps- Create lighthouse references and customer success stories for Taiwan marketLeadership & Organizational Impact- Serve as the Migration & Modernization SME consulted by peers and account teams in Taiwan- Drive adoption of scalable processes and mechanisms to improve migration GTM efficiency- Enable account teams through training sessions, competitive intelligence, and reusable playbooks Basic Qualifications:- 3+ years of virtualization environment experience based on Microsoft Hyper-V, KVM, and VMware products experience- 8+ years of technology sales experience in infrastructure, cloud, or enterprise software- 3+ years of experience with cloud infrastructure or migration-related services (compute, storage, databases, virtualization, application re-platforming) in a sales, pre-sales, or technical capacity- Experience in an overlay or specialist sales capacity — influencing revenue in partnership with account teams without directly owning the customer relationship- Fluent in Mandarin Chinese; business-level English proficiency Preferred Qualifications:- Experience selling into or working for large companies- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- Experience in large complex deal negotiations with a successful track recordOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a Network Development Engineer, you'll be at the heart of the infrastructure that powers the world's largest cloud computing platform — not configuring services on top of it, but engineering the very fabric that makes it all possible.This is your chance to work at a scale few engineers ever experience. You'll design, build, and operate next-generation network infrastructure where every decision you make ripples across millions of customers worldwide. You'll collaborate with some of the most talented engineers in the industry, sharing ideas and pushing boundaries in an inclusive culture that doesn't just welcome bold thinking — it demands it.Here, your passion for learning meets limitless opportunity. You'll work with leading tools and technologies that haven't reached the mainstream yet, solving problems that require permanent, sustainable, and scalable solutions. If you've ever wanted your engineering decisions to matter at a global scale, this is where that happens.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the engineering, implementation, and evolution of networks that operate at a scale most engineers only read about. Your work will span the full lifecycle — from deploying next-generation network infrastructure to ensuring it runs with the reliability and performance that millions of customers depend on every single day.You'll lead network projects that shape how our infrastructure grows and adapts: scaling initiatives, technology refreshes, deployment implementations, and optimisation efforts that push the boundaries of what's possible. When customer-impacting events occur, you'll be the engineer who responds decisively — troubleshooting with precision, resolving with speed, and then building the automation that ensures the same issue never surfaces again.Your analytical mindset will drive you to interrogate the network using advanced tools and metrics, ensuring every component operates correctly, safely, and securely. When complex technical issues arise, you'll investigate them scientifically and thoroughly, tracing root causes and implementing fixes that are permanent rather than temporary.But you won't just maintain what exists — you'll invent what comes next. You'll develop automation and mechanisms that eliminate manual operations, design sustainable and repeatable processes, and identify bottlenecks before they become problems. You'll evaluate emerging networking technologies and develop strategies for safely integrating them into our environment.Every solution you deliver will embody the principle of choosing the best approach over the quickest fix — because at this scale, shortcuts don't exist.A day in the lifeYour morning begins with a pulse check on the network — reviewing metrics dashboards, assessing overnight alerts, and confirming that the infrastructure you've engineered is performing as designed. You notice a subtle anomaly in traffic patterns and dig deeper, using advanced diagnostic tools to trace the signal through layers of network fabric.By mid-morning, you're collaborating with your team on a scaling project that will expand capacity across a critical network segment. The whiteboard fills with architecture diagrams as you debate approaches, challenge assumptions, and converge on a solution that's both elegant and sustainable. Your colleagues bring diverse perspectives, and the energy in the room reflects a team that genuinely enjoys solving hard problems together.After lunch, you shift focus to automation. A recurring operational task has been consuming engineering hours, and you've designed a mechanism to eliminate it entirely. You're refining the code, testing edge cases, and documenting the approach so others can build upon your work. There's deep satisfaction in knowing this automation will free your team to focus on higher-value engineering.Late afternoon brings a customer-impacting event. You move swiftly into troubleshooting mode — methodically isolating the issue, applying your deep networking knowledge, and coordinating with team members to restore service. Once resolved, you capture the root cause and begin designing the preventive measure that ensures it won't recur.You end the day knowing that your work directly enables Australia's national security community to operate with confidence — and that tomorrow will bring an entirely new set of challenges worthy of your talent.About the teamThe Network Development team drives engineering, implementation, scalability, operations, reliability, and sustainability for all of the network fabrics that underpin the software services and platforms used within an AWS region.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl)- 4+ years' hands-on experience in a network-focused technical role working with routing protocols and platforms in large-scale data centre and/or Wide Area Networking (WAN) environments- Solid understanding of network troubleshooting and performance including TCP performance (latency, jitter, buffers), throughput/packet rate testing, and L2/L3 path selection- Ability to discuss and compare features within routing protocols (e.g., BGP policy, OSPF LSDB) from a distributed systems perspective, with experience applying routing protocols to large-scale networks Preferred Qualifications:- Knowledge of IP networking fundamentals such as BGP, OSPF and other R&S technologies- Experience delivering multi-team improvements through process improvement, automation, or team engagement methods, with a track record of identifying and preventing issues prior to change execution- Comfortable discussing network design principles and able to select reasonable platforms to implement designs in large-scale environments- Understanding of packet flow through network platforms, including differences between chassis and pizza-box architectures, and shallow vs deep buffer considerations- Experience developing engineering, deployment, or operations mechanisms to support IP networking systems at scale- If you do not meet all of these criteria, but still think you would be a great fit for this role, then we welcome you to get in touch.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if your first major engineering role could place you at the heart of the infrastructure that powers the world's largest cloud computing platform? As a Network Development Engineer I, you won't just be learning about networks — you'll be building and operating the very fabric that makes cloud computing possible, surrounded by mentors who are among the best in the industry.This is where your foundational skills meet extraordinary scale. You'll troubleshoot real production networks, deploy infrastructure that serves millions of customers, and develop automation that eliminates manual toil — all while accelerating your growth at a pace that traditional networking roles simply can't match. Every problem you solve here teaches you something that would take years to encounter elsewhere.Here, curiosity is your greatest asset. You'll work alongside experienced engineers who are invested in your development, in a culture that celebrates questions, rewards initiative, and gives you the space to grow from capable into exceptional. If you're ready to turn your networking fundamentals into world-class expertise, this is where that journey begins.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the hands-on engineering and operational support of networks that operate at a scale most engineers only read about. This is where your networking fundamentals become real-world expertise — deploying, monitoring, and troubleshooting infrastructure that millions of customers rely on every single day.You'll execute network deployments and changes with precision, following established processes while developing the judgement to know when something doesn't look right. When alerts fire or customers are impacted, you'll be part of the response — using tools like ping, traceroute, curl, and netstat to isolate issues, working methodically through layers of the network to restore service quickly.Your curiosity will drive you to understand how things work beneath the surface. You'll dig into host-server communication patterns, trace packet paths, and build your intuition for how healthy networks behave versus when something is off. Each incident you work becomes a learning opportunity that deepens your troubleshooting instincts.You'll also begin your automation journey — reading and modifying existing scripts and code, using command-line tools to streamline repetitive tasks, and comprehending how automation operates on a per-device basis. You'll contribute to operational improvements by identifying small-scale enhancements and executing changes with effective change management practices.As you grow, you'll develop confidence with routing protocols — understanding how routers form adjacencies, share information, and make forwarding decisions. Every day brings new exposure to technologies and challenges that will accelerate your path toward becoming a senior network engineer.A day in the lifeYour morning starts with a review of the network's health — checking monitoring dashboards, scanning overnight alerts, and familiarising yourself with the current state of the infrastructure. You're building pattern recognition with every shift, learning what normal looks like so you can spot anomalies faster each day.Mid-morning, an alert triggers on a network segment. You grab your troubleshooting toolkit — ping, traceroute, netstat — and begin methodically isolating the issue. A senior engineer on your team notices you're working the problem and offers a pointer about checking the host-server communication path. Together, you trace the issue to its source and implement the fix. These collaborative moments are where your growth accelerates fastest.After lunch, you join a deployment activity. The team is rolling out a configuration change across a set of network devices, and you're responsible for executing a portion of the change window. You follow the established runbook carefully, verify each step, and flag a discrepancy you notice in the pre-checks. Your attention to detail catches something that could have caused an issue downstream — and your team lead acknowledges the sharp observation.In the afternoon, you turn to a small automation task. There's an existing Python script that collects device health data, and you've been asked to modify it to include an additional metric. You read through the code, understand its logic, and make the change — testing it carefully before submitting for review. It's a small contribution, but it's building the foundation for larger automation work ahead.You end the day in a team knowledge-sharing session where a colleague walks through a recent complex incident. You take notes, ask questions, and leave with a deeper understanding of routing protocol behaviour that you know will serve you in the weeks ahead.About the teamThe Network Development team drives engineering, implementation, scalability, operations, reliability, and sustainability for all of the network fabrics that underpin the software services and platforms used within an AWS region. Basic Qualifications:- 2+ years of hands-on experience in a network-focused technical role working with routing protocols and platforms in data centre and/or Wide Area Networking (WAN) environments- Understanding of networking fundamentals with focus on host-server communication and troubleshooting basics (ping, traceroute, curl, netstat)- Confident understanding of general routing protocol principles with the ability to apply knowledge to practical scenarios (e.g., adjacency forming, information sharing, path selection)- Ability to use command-line tools and scripts, read and modify existing code/systems (e.g., Python, Ansible), and comprehend automation tasks on a per-device basis Preferred Qualifications:- Experience with Linux/Unix operating systems- Experience working in a large-scale networking environment- Experience with IP networking fundamentals and TCP/IP, UDP, DNS & DHCP- Experience with effective change management practices and ability to identify and suggest small-scale operational improvements- Experience developing or contributing to engineering mechanisms that support IP networking systemsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a System Development Engineer, you'll be the force behind the software services and platforms that build, operate, monitor, and assure the network within an entire region. You won't just be maintaining systems — you'll be inventing the automation and tooling that transforms how one of the world's largest cloud networks operates.This role sits at a unique intersection of software engineering and operational excellence. You'll develop expertise across 170+ network services built by teams spanning the globe — services that cannot be directly accessed or operated by their creators within this environment. That makes you the critical link between innovation and execution, the engineer who ensures these services run flawlessly while driving permanent solutions that prevent issues from ever recurring.Your internal customers are your network engineer colleagues, and through close collaboration, you share a common goal: serve external customers and grow through learning and innovation. You'll work across multiple programming languages and frameworks, diagnose issues at the code and systems level, and build full-stack solutions from design through to operational management. The breadth of exposure you'll gain here — across AWS services, technologies, and complex challenges — goes far beyond what a traditional service team role could offer.This is an environment where operational problems become engineering opportunities, where every recurring issue is a chance to automate, and where your software engineering skills directly power Australia's national security capability.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the software services and platforms that keep the AWS network running within the region — and you'll continuously reinvent them to be better, faster, and more resilient.Your engineering work spans the full lifecycle. You'll manage service deployments, troubleshoot operational issues, and maintain service health — but you'll spend the majority of your time driving permanent solutions that eliminate recurring problems, developing automation that minimises human intervention, and collaborating with global service teams to enhance stability and functionality.You'll design and implement entirely new software components, products, and services that improve operational efficiency on behalf of your network engineer customers. When technical issues arise, you'll investigate them thoroughly — diagnosing at the code or systems level, performing root cause analysis, implementing long-term fixes, and articulating technical requirements back to service owners with clarity and precision.You'll take ownership of in-house services developed specifically for this environment, carrying full-stack development responsibilities from design and implementation through to operational management and continuous improvement. You'll build reliable deployment mechanisms and monitoring solutions that address unique environmental challenges.Communication is central to your impact. You'll regularly interact with global service teams who have limited visibility into the environment, providing clear explanations of complex situations and building the relationships that ensure successful deployments and effective problem resolution. Your influence will shape how services are developed to better support this critical mission.A day in the lifeYour morning begins with a health check across the services your team owns — reviewing deployment pipelines, scanning monitoring dashboards, and confirming that overnight automated processes completed successfully. You notice a service deployment that partially failed and begin investigating, tracing the issue through logs and system state to identify the root cause.By mid-morning, you're deep in code. A recurring operational issue has been consuming team hours, and you're building the automation that will eliminate it permanently. You're working across an unfamiliar codebase from a global service team, reading their implementation, understanding their design patterns, and developing a solution that integrates cleanly with their architecture. This is the kind of cross-service problem-solving that makes this role uniquely rewarding.After lunch, you join a collaboration session with a service team on the other side of the world. They're preparing a major deployment and need your expertise on how their service will behave in this environment. You provide detailed technical guidance, flag potential issues based on your operational experience, and agree on a deployment plan that minimises risk. These relationships are what make complex deployments succeed.In the afternoon, you shift to development work on an in-house tool your team is building — a monitoring solution that will give network engineers better visibility into service health. You're designing the architecture, writing tests, and thinking through edge cases. It's full-stack work that stretches your engineering skills and delivers direct value to your colleagues.You end the day reviewing a pull request from a teammate and participating in your on-call handover, briefing the next engineer on current state and any items to watch. Tomorrow brings a new set of challenges — and that's exactly why you love this role.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks. Basic Qualifications:- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix Preferred Qualifications:- Experience with distributed systems at scaleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir le traitement efficace et rapide des commandes de millions de clients. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle dans nos centres logistiques ultramodernes. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein du réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue • Fédérer et faire grandir une équipe de 100 à 200 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management • Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus de réception, stockage, préparation ou expédition des commandes • Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données • Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeRejoindre Amazon aujourd'hui, c'est donner un véritable coup d'accélérateur à votre carrière. Dès votre arrivée, vous bénéficierez d'un parcours d'intégration complet, en France et à l'international, et serez accompagné(e) par des mentors expérimentés. Nos programmes de développement et l'exposition à des défis complexes dans un environnement en forte croissance vous permettront d'acquérir rapidement de nouvelles compétences.Ce rôle est un véritable tremplin au sein d'Amazon. Selon vos aspirations, vous pourrez évoluer vers des responsabilités plus importantes dans nos opérations, saisir des opportunités dans d'autres pays de notre réseau international, ou encore vous orienter vers des fonctions transverses - voire combiner ces différentes possibilités. Cette liberté de construire votre parcours, couplée à notre vitesse d'apprentissage et notre échelle d'impact, sont particulièrement valorisées, tant pour progresser au sein d'Amazon que pour saisir à l'avenir des opportunités prestigieuses en externe.About the teamLes centres de distribution (Fulfillment Centers) sont au cœur de notre promesse client. Grâce à des technologies de pointe et des processus innovants, nos équipes assurent la réception, le stockage, la préparation et l'expédition de millions de produits chaque jour. Nous développons un réseau logistique à la pointe de l'innovation, alliant automatisation, algorithmes et expertise humaine pour garantir une efficacité maximale. https://www.youtube.com/embed/9kcye8-0CoE Basic Qualifications:- BQ:- • Diplôme d'ingénieur, d'école de commerce ou d'université- • Expérience en management d'équipes importantes- • Expérience en analyse de données- • Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Les compétences dites « souhaitables » vous aideront à tirer votre épingle du jeu mais elles ne sont pas nécessaires pour postuler à une offre chez Amazon. Si vous possédez toutes les compétences requises listées précédemment, contactez-nous sans plus tarder.- Connaissance des techniques Lean, Six Sigma et Kaizen- Connaissance d’un autre environnement logistique- Bonne maîtrise de la suite MS Office (Word, Excel, Outlook) dans un environnement professionnel- Chez Amazon, nous valorisons votre expertise et vous offrons l'opportunité d'accélérer votre carrière. Si vous êtes prêt(e) à avoir un impact majeur dans une entreprise en constante évolution, à développer les leaders de demain tout en continuant votre propre développement, rejoignez-nous pour écrire le prochain chapitre de votre carrière ! Votre avenir commence ici ! Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'œuvre diversifiée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a System Development Engineer, you'll be the force behind the software services and platforms that build, operate, monitor, and assure the network within an entire region. You won't just be maintaining systems — you'll be inventing the automation and tooling that transforms how one of the world's largest cloud networks operates.This role sits at a unique intersection of software engineering and operational excellence. You'll develop expertise across 170+ network services built by teams spanning the globe — services that cannot be directly accessed or operated by their creators within this environment. That makes you the critical link between innovation and execution, the engineer who ensures these services run flawlessly while driving permanent solutions that prevent issues from ever recurring.Your internal customers are your network engineer colleagues, and through close collaboration, you share a common goal: serve external customers and grow through learning and innovation. You'll work across multiple programming languages and frameworks, diagnose issues at the code and systems level, and build full-stack solutions from design through to operational management. The breadth of exposure you'll gain here — across AWS services, technologies, and complex challenges — goes far beyond what a traditional service team role could offer.This is an environment where operational problems become engineering opportunities, where every recurring issue is a chance to automate, and where your software engineering skills directly power Australia's national security capability.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the software services and platforms that keep the AWS network running within the region — and you'll continuously reinvent them to be better, faster, and more resilient.Your engineering work spans the full lifecycle. You'll manage service deployments, troubleshoot operational issues, and maintain service health — but you'll spend the majority of your time driving permanent solutions that eliminate recurring problems, developing automation that minimises human intervention, and collaborating with global service teams to enhance stability and functionality.You'll design and implement entirely new software components, products, and services that improve operational efficiency on behalf of your network engineer customers. When technical issues arise, you'll investigate them thoroughly — diagnosing at the code or systems level, performing root cause analysis, implementing long-term fixes, and articulating technical requirements back to service owners with clarity and precision.You'll take ownership of in-house services developed specifically for this environment, carrying full-stack development responsibilities from design and implementation through to operational management and continuous improvement. You'll build reliable deployment mechanisms and monitoring solutions that address unique environmental challenges.Communication is central to your impact. You'll regularly interact with global service teams who have limited visibility into the environment, providing clear explanations of complex situations and building the relationships that ensure successful deployments and effective problem resolution. Your influence will shape how services are developed to better support this critical mission.A day in the lifeYour morning begins with a health check across the services your team owns — reviewing deployment pipelines, scanning monitoring dashboards, and confirming that overnight automated processes completed successfully. You notice a service deployment that partially failed and begin investigating, tracing the issue through logs and system state to identify the root cause.By mid-morning, you're deep in code. A recurring operational issue has been consuming team hours, and you're building the automation that will eliminate it permanently. You're working across an unfamiliar codebase from a global service team, reading their implementation, understanding their design patterns, and developing a solution that integrates cleanly with their architecture. This is the kind of cross-service problem-solving that makes this role uniquely rewarding.After lunch, you join a collaboration session with a service team on the other side of the world. They're preparing a major deployment and need your expertise on how their service will behave in this environment. You provide detailed technical guidance, flag potential issues based on your operational experience, and agree on a deployment plan that minimises risk. These relationships are what make complex deployments succeed.In the afternoon, you shift to development work on an in-house tool your team is building — a monitoring solution that will give network engineers better visibility into service health. You're designing the architecture, writing tests, and thinking through edge cases. It's full-stack work that stretches your engineering skills and delivers direct value to your colleagues.You end the day reviewing a pull request from a teammate and participating in your on-call handover, briefing the next engineer on current state and any items to watch. Tomorrow brings a new set of challenges — and that's exactly why you love this role.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks. Basic Qualifications:- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix Preferred Qualifications:- Experience with distributed systems at scaleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Cart Building and Consolidation team owns products that help customers build and manage their shopping cart throughout their purchase journey across Amazon's Emerging Stores. The team is looking for a high impact Product Manager who can identify common themes across geographies and bring together a coherent plan across disparate customer needsKey job responsibilities- The Product Manager will be responsible for building and delivering on a roadmap of initiatives cutting across countries.- The Product Manager will need to identify key themes, align on top priorities, work with Tech, individual country leaders and other global teams to deliver goals.A day in the lifeThe Product Manager will (i) work with country teams to understand customer requirements (ii) identify key gaps in current cart building initiatives and means to fill those (iii) align with country leadership on top priorities ,(iv) develop a Cart Building short-term and long-term roadmap cutting across geographies (v) work with Tech on delivering to the roadmap (vi) own product performance metrics across these geographiesAbout the teamAs part of the Delivery Experience vertical, we help customers across multiple geographies build and manage their shopping cart. We help customers (i) easily identify relevant items that they can purchase together (ii) select relevant delivery options that improve convenience of delivery (iii) help customers be more eco-friendly in their purchases. We own (i) the Tech products which help customers with the above and (ii) overall tracking and reporting of relevant metrics Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is looking for an experienced security technical leader to join our Global Delivery Organization, as Delivery Practice Manager. This is a hands-on technical leadership role where you will be responsible for guiding high-impact, complex security engagements, leading a team of security consultants. You'll report to the EMEA Security Leader serving as a strategic advisor to customers, partners, and internal AWS teams.Job # 10042Key job responsibilities Manage a team of security consultants, fostering the Amazon culture, optimizing your team's professional growth and and performance. Engage with AWS customers and internal stakeholders, acting as trusted advisor to executives and technical teams, translating business objectives into best-in-class solutions that meet customer needs. Oversee and contribute directly to security engagements, ensuring projects are delivered on time, within scope and to the highest standards. Thought leadership - Represent AWS in front of customers, leadership forums, external events.About the teamDiverse Experiences:AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Extensive hands-on experience in security consulting, engineering or architecture- Demonstrated expertise across multiple cybersecurity domains- Strong executive communication and customer-facing consulting skills- Experience leading technical consulting or security teams- Ability to mentor senior security consultants on complex technical topics- Experience in technical customer-facing roles- Experience managing and delivering cloud security and enterprise-scale security programs Preferred Qualifications:- Knowledge of enterprise IT management frameworks like COBIT or ITIL- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with customer relationship management, especially C-suite level customer engagement- Experience with design of modern, scalable delivery models for technology consulting servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Analyst for TSI Vertical.The ideal candidate has a positive attitude and is a result oriented individual with willingness to work in a 24/7 environment. He/She should be able to clearly understand in-scope and out-scope for delivering end product or service, ensures in time delivery of product or service as per customer expectations without gold plating. Creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. Clearly communicates to all stakeholders the Timeline, description of end product or service quality, risks and resources needed and is also able to write good narratives.Key Responsibilities:• Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence.• Work on real-time tickets related to profile change request, non-production request and associate GACD/RCC profile change request.• Prepare and communicate daily handoff report to WFM leadership team on SL performance.• Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained.• Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership.• Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals• Communicate and callout changes to incoming contact patterns to operations and the WFM team• Have a real time communication with the WFM team and operations when callouts or changes need to be done• Support changes within routing of the skills or profiles• Demonstrates Decision Making/ Complex Problem Solving- proactively gather the right data from appropriate sources, probe/consider all of the facts, considers other perspectives; conduct root cause analysis.Key job responsibilitiesReal-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence. • Work on real-time tickets related to profile change request, non-production request and associate GACD/RCC profile change request. • Prepare and communicate daily handoff report to WFM leadership team on SL performance. • Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained. • Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership. • Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals • Communicate and callout changes to incoming contact patterns to operations and the WFM team • Have a real time communication with the WFM team and operations when callouts or changes need to be done • Support changes within routing of the skills or profiles • Demonstrates Decision Making/ Complex Problem Solving- proactively gather the right data from appropriate sources, probe/consider all of the facts, considers other perspectives; conduct root cause analysis. Basic Qualifications:- 2+ years of Contact Center Management / Workforce management (WFM) / Real Time Analyst (RTA) experience Preferred Qualifications:- 1+ years of Amazon, or 4+ years of contact center experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) is leading the next phase of AI adoption. The ASEAN Technology Team is seeking a hands-on Senior Solution Architect, AI Engineering — a forward-deployed technical leader who converts AI ambition into production systems that customers can operate and scale.This is not an advisory role. You embed directly with AWS customers across ASEAN to architect, build, and deploy AI and Agentic solutions in production environments. You combine deep domain expertise in Generative AI, large-scale system design, and customer-facing consulting to turn complex challenges into repeatable, scalable outcomes. You are the person who makes AI real — from first discovery conversation to production launch and beyond.As part of the ASEAN Technology Team reporting to the ASEAN Head of Technology, you will operate as a trusted technical advisor across the region's most strategic AI engagements. You'll partner with account teams, specialist SAs, ProServe, and the AWS Partner Network to accelerate customer adoption of GenAI/ML and Agentic technologies — while feeding insights back to AWS service teams to influence roadmap.Key job responsibilitiesCustomer Delivery & Forward Deployment- Embed with customers to lead end-to-end AI solution delivery: discovery, technical scoping, architecture design, hands-on build, production deployment, and operational handover.- Replace manually intensive or proof-of-concept AI workflows with scalable, production-grade systems tailored to customer environments.- Architect secure, cost-optimized AI solutions leveraging AWS services (Bedrock, AgentCore, SageMaker, and broader AWS ecosystem) that meet enterprise requirements for reliability, governance, and performance.- Drive measurable outcomes: solutions deployed, workloads in production, engineering hours saved, and business value realized.Technical Leadership & Thought Leadership- Serve as the AI domain expert across ASEAN, providing guidance on architecture patterns, emerging technologies, and best practices for GenAI/ML and Agentic workloads.- Lead technical deep-dives, workshops, and executive-level design sessions with customer engineering, business, and leadership teams.- Create and share reusable reference architectures, code samples, technical content (whitepapers, blogs, workshops), and operational playbooks for customers, partners, and the AWS Technical Field.- Influence customer and internal business decision-makers as a technical thought leader, translating complex AI concepts into tangible business outcomes.Enablement & Community- Coach and enable customer engineering teams on practical AI adoption — from prompt engineering to production MLOps and Agentic orchestration.- Contribute patterns, learnings, and outcomes to the broader AWS specialist community, accelerating collective capability across the region.- Act as the voice of the customer internally — advocating for roadmap enhancements, capturing feedback, and anticipating requirements by working backwards from customer needs.A day in the lifeYou work alongside customer engineering teams during live AI implementation sprints — debugging inference pipelines, optimizing RAG architectures, tuning agent orchestration, or designing evaluation frameworks. You spend your time identifying what's blocking production readiness, prototyping solutions, and driving adoption of what works.Between engagements, you're producing reference architectures, leading workshops, or briefing account teams on AI strategy for upcoming customer conversations. You move fast, build working systems, learn from deployments, and share what works across the region.About the teamThe ASEAN Technology Team is a group of specialist technologists embedded across Southeast Asia, focused on accelerating customer adoption of AWS through deep technical expertise and hands-on engagement. The team covers AI/ML, Data, Application Modernization, and Infrastructure — partnering closely with sales, ProServe, and specialist organizations to drive the most complex and transformative customer workloads in the region. Basic Qualifications:- 7+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of design, implementation, or consulting in applications and infrastructures experience- Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware, or experience debugging, profiling, and implementing best software engineering practices in large-scale systems- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications Preferred Qualifications:- Master's degree or above in computer science, mathematics, statistics, machine learning or equivalent quantitative field, or PhD- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above- - Expertise in architecting AI systems within highly regulated or security-sensitive environments (e.g., Financial Services, Healthcare, Public Sector, Telecommunications).Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a Senior Fleet Supply Chain Manager to join us on a 12-month Fixed Term Contract. The role will play a vital role in advancing Amazon’s unique culture and enabling the success of our Delivery Service Providers (DSP) within the high-growth, fast-paced Amazon Logistics organization. The Fleet Scheduling Team is constantly reviewing the needs from new and existing DSPs and is allocating a varied mix of vehicles to support growth. This position also plays a vital role in the expansion of our Electric fleet. The Fleet Supply Chain Manager is required to influence a range of diverse stakeholders and their team's goals, conveying the defined deployment plans for various stakeholders (DSPMs, FMCs, Rental Suppliers, Variable Fleet, Demand Planning), always working backwards from their needs. It requires strong negotiation skills with partner organizations (e.g. Central Ops, FMCs, Rental Suppliers) to prioritize the development of mechanisms to track and control deployment planning. Scaling with efficiency (i.e. Utilization of the fleet) will be her/his primary focus.Key job responsibilities- Collaborating with senior stakeholders within Fleet Operations, Physical Supply Chain, Finance, Demand Planning, Supply Planning, Variable Fleet as well as DSP Management teams on modelling and defining decisions to efficiently and cost effectively plan deployments in the short/medium term (

Job DescriptionThe successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon's reputation for trust and excellence by identifying and preventing abuse across our global platform.Key job responsibilities1. Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations.2. Execute program strategy to enhance customer trust and protect brand owners.3. Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents.4. Analyze existing policy and process gaps, developing and implementing solutions to close them.5. Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams.6. Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to prevent issues before they arise.7. Make high-level decisions, leveraging judgment and expertise in complex scenarios.About the teamAmazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation of trust, Sales Abuse Prevention team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires team who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The team designs and implements policies, tools and technology innovations to protect customers. We’re looking for a Risk Specialist to conduct deep dive reviews of potential abuse worldwide. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successfully listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. Basic Qualifications:- Bachelor's degree, or 2+ years of fraud/risk investigations experience Preferred Qualifications:- Experience working in risk/fraud analysis or in compliance organizationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe ideal candidate will require proven project management, critical thinking and problem solving skills. The candidate should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional operational and software engineering teams to solve problems and implement new solutions.Amazon’s network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.Our engineers, TPMs, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities· Clarify and drive network project commitments as well as establish and maintain clear chains of accountability.· Manage multiple competing networking projects simultaneously.· Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely and high quality delivery. Basic Qualifications:- Experience in technical product or program management- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- Experience working directly with engineering teams- Experience developing and executing/delivering product and technical roadmapsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a Site Process Expert to work in the EU Process Excellence (EUSC PE) team. The Site Process Expert is a Field onsite position and will need to adapt to local shifts requirements, depending on Operations need. The role will be based in one of our Sortation Centres (SC).The EU PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the EU SC network. This team is essential to establish best in class process performance across all different direct and indirect processes, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the SC network. EU PE ensures the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements.The team drives process control and shifting mean performance with the outcome of minimizing variation between shifts, building and region, to deliver strong performance. The team works closely with Core Process Experts (CPE), Change Managers (CM), Operations, Ops Excellence, Program teams, Engineering and reliability and maintenance (RME) teams to improve the input metrics for each of the process paths by prioritizing and channeling resources.The Site Process Expert works alongside with the SC Senior Leadership Team, while keeping high collaboration with EU PE functions. This role is responsible to deploy initiatives, build networking and relationship in the SC and drive compliance for the initiatives within an assigned timeline. The Site Process Expert initiates and implements EU wide improvement activities. This role requires the ability to demonstrate ownership for initiatives, understand the initiatives in details, and influence to deliver meaningful results translating to tangible productivity and efficiency gains in the SC.As part of this role, you will gain insights on Lean SixSigma tools and techniques and embark on a path of learning process improvement practices that will allow you to graduate as Green/Yellow Belt with this role. Key job responsibilitiesWork on Back to Basics (B2B) initiatives identifying the top opportunities in the SC in comparison with the other EU SCs. Start from the bottom 50% processes, looking for the input metrics with the biggest gap to Benchmark and implement the improvement action plan in close collaboration with the local Operations Management team following the standard improvement templates.- Oversee the SC improvement program and set focus on most important areas, based on the alignment with the SC Senior Leadership team.- Dive deep into the process performance by using available standard reporting or create own data analysis, call out in in the daily dive deep meetings and collect feedback from the local team to be able to convert this information into a tangible improvement plan, that matters to the SC.- Review the open Action Plans on weekly basis, engaging the SC stakeholders to complete the suggested actions and reach the desired targets.- Collaborate with the Process Improvement Experts team, Change Manager and other Site PEs from the same region to clarify any doubt process related and leveraging on their level of expertise. Benchmarking initiatives are highly recommended to further reduce variation across the SCs.Work on Continuous Improvement with the SC:- Drive network best practice implementation, leveraging local initiative led with local Ops and share them to EU PE for the review. Once approved the best practice will be officially added to all EU Best Practice repository. This process is fundamental to help the top 50% SCs to reach Best In Class through the Variation Reduction process.- Strengthen the framework used to capture and scale SC innovation. New ideas and projects from the SC will flow through a standard process and presented to CPE for the review.Partnership with the SC Ops:- Join the daily Gemba on the floor with SC Leadership in order to stay aligned with SC top issues and Associate feedback.- Support the Site Leader and the SC Senior Management Team creating a strong relationship with them, which allows the Site PE to gain their trust and buy-in for all the initiatives. Beside standard task, SPE can support Site Leader and Senior Ops on process related ad hoc tasks from the SC accounting for less than 10% of the working time.- During Q4 you will be deployed to the site management operational team, based on the need of the building.- Ability to travel as needed within your area of responsibility. Domestic and regional travel estimate average: 0-10%. (Subject to change based on business need). A day in the lifeYou'll collaborate with cross-functional teams to identify improvement opportunities, analyze performance metrics, and implement solutions. You'll participate in daily operational reviews, engage with leadership teams, and help develop best practices that can be scaled across our network. Your role combines analytical thinking with relationship building to drive meaningful change. Basic Qualifications:- Bachelor’s degree or relevant work experience- English and local language (based on location), Common European Framework of Reference C1- Experience in Amazon Operations as Area Manager or comparable experience Preferred Qualifications:- Strong professional experience with Lean, Six Sigma and Kaizen methodologies- Relevant knowledge of change management and continuous improvement methodologies- Excellent communication skills and detail orientation- Ability to thrive in a fast-paced environment- Ability to influence senior stakeholders in adopting changeAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWant to change the way people watch TV? Prime Video is a major global player in digital entertainment. We are changing the way millions of customers enjoy video content, with Live TV and FAST channels as a core part of our offering.The Tech Business Developer role sits in the US FAST (Free Ad Supported Television) Channels team in Prime Video. We're looking for candidates with a background in business development, strategy, investment banking, management consulting or related fields to manage and build relationships with content partners. This individual will own, direct and close new deals and act as partners’ resource for all questions and challenges, working across multiple teams internally and externally to ensure partner business growth and success.Key job responsibilities- Originating content partner relationships- Acquiring new channels- Managing and growing our content partners’ FAST business- Leading internal strategic initiatives to identify and develop strategic, technical and monetization capabilities with the ultimate goal of bringing great selection for our customers Basic Qualifications:- Bachelor's degree or equivalent- Experience using data and metrics to determine and drive improvements- Experience collaborating with cross-functional teams- 3+ years of program management, project management experience, operations or related experience Preferred Qualifications:- Experience in online advertising or high-tech products/servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 92,400.00 - 160,000.00 USD annuallyUSA, NY, New York - 101,600.00 - 177,800.00 USD annuallyUSA, WA, SEATTLE - 92,400.00 - 160,000.00 USD annually

Job DescriptionThe successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon's reputation for trust and excellence by identifying and preventing abuse across our global platform.Key job responsibilities1. Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations.2. Execute program strategy to enhance customer trust and protect brand owners.3. Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents.4. Analyze existing policy and process gaps, developing and implementing solutions to close them.5. Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams.6. Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to prevent issues before they arise.7. Make high-level decisions, leveraging judgment and expertise in complex scenarios.About the teamAmazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation of trust, Sales Abuse Prevention team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires team who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The team designs and implements policies, tools and technology innovations to protect customers. We’re looking for a Risk Specialist to conduct deep dive reviews of potential abuse worldwide. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successfully listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. Basic Qualifications:- Bachelor's degree, or 2+ years of fraud/risk investigations experience Preferred Qualifications:- Experience working in risk/fraud analysis or in compliance organizationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe successful candidate for this role will be a leader with a background in program management and risk mitigation. They will play a critical role in maintaining Amazon's reputation for trust and excellence by identifying and preventing abuse across our global platform.Key job responsibilities1. Lead and support teams in investigating, managing, and resolving high-impact incidents and escalations.2. Execute program strategy to enhance customer trust and protect brand owners.3. Draft and present deep-dive reports, including responses to senior executives and Correction of Errors (COE) documents.4. Analyze existing policy and process gaps, developing and implementing solutions to close them.5. Manage and own projects aimed at improving operational efficiency, including data analysis and collaboration with external teams.6. Monitor media and global events to anticipate and mitigate potential risks, using data-driven insights to prevent issues before they arise.7. Make high-level decisions, leveraging judgment and expertise in complex scenarios.About the teamAmazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation of trust, Sales Abuse Prevention team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires team who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The team designs and implements policies, tools and technology innovations to protect customers. We’re looking for a Risk Specialist to conduct deep dive reviews of potential abuse worldwide. The ideal candidate should be passionate about helping us ensure that customers may make great purchase decisions and that brand owners and sellers using Amazon are successfully listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and product listings ecosystem. Basic Qualifications:- Bachelor's degree, or 1+ years of fraud/risk investigations experience Preferred Qualifications:- Experience working in risk/fraud analysis or in compliance organizationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.