Amazon

Job DescriptionWould you like to be part of a team focused on increasing adoption of Amazon Web Services by developing Public Sector accounts? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As a Public Sector Account Manager you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology and increase adoption and market segment presence of AWS in the East African Public Sector. The ideal candidate will possess both a sales / account management and technical background that enables them to drive an engagement at the executive level as well as with software developers and IT architects. You will be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver results.Roles & Responsibilities: - Help to drive business growth and expansion in a defined territory. - Develop and execute against a territory plan. - Manage numerous accounts concurrently & long-term. - Articulate compelling value propositions around AWS services. - Accelerate customer adoption. - Work with partners to extend reach & drive adoption. - Ensure customer satisfaction. - Limited travel.Key job responsibilitiesRoles & Responsibilities: - Help to drive business growth and expansion in a defined territory.Develop and execute against a territory plan.Manage numerous accounts concurrently & long-term.Articulate compelling value propositions around AWS services.Accelerate customer adoption.Work with partners to extend reach & drive adoption.Ensure customer satisfaction.Limited travel. Basic Qualifications:- 10+ years technology related sales, business development, or sales engineering/consulting experience- University degree or equivalent experience required.- Strong verbal and written communications skills; fluent English- Public Sector account management experience. Preferred Qualifications:- A technical background in engineering, computer science, or MIS a plus.- SaaS/Cloud experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSeller Success Manager, RD&New Region The mission of Amazon Global Selling (AGS) is to enable vast global selection on Amazon's WW Stores through recruiting and supporting quality and compliant Sellers from anywhere around the world.Today, CN Global Selling (CNGS) supports millions of China Sellers for their success on up to 17 Amazon worldwide marketplaces including US, CA, EU, JP, AU, IN etc. Your and your team's responsibilities revolve around three main areas: driving analytical insights, developing business plans, and working collaboratively with cross-functional teams.I. Analytical Insights:-Conduct deep-dive analyses to uncover key success drivers and obstacles, focusing on both Seller and Sales behavior. -Share data-driven insights with stakeholders from China and international teams.II. Business Plan Development:-Develop China business plans to drive Seller success from the ground up (Cold Start). -Identify opportunities for team efficiency improvement and Seller Experience enhancement.III. Cross-Functional Collaboration:-Work closely with the China Account Manager team, PMO team, Marketplace partners, and global central functions, among others. -Thrive in a cross-functional, fast-paced environment, demonstrating strong analytical, program management, communication skills, and intense customer focus.-Be innovative and excel in execution.If you are passionate about working in a fast-paced, innovative environment, willing to embrace challenges, make history, and have fun, please apply for this position!Key job responsibilitiesYour daily responsibilities include but not limited to :1. Strategy and Execution:-Own and develop New Seller recruiting/success strategy and execution plan within the New Seller Recruitment Organization.-Collaborate with internal (Marketing, tech, central PM teams) and external (global product, marketplace teams) stakeholders to drive Seller experience improvement and growth success.3. Monitoring and Goal Setting:-Monitor Seller registration to on-boarding experience and efficiency.-Share goals with global and local PMO teams to enhance the experience and throughput.4. Operational Processes:-Build, monitor, and create operational processes and mechanisms that support global selling, new seller recruitment, and seller success.-Partner with the China operations team to implement processes that benefit Account Manager team's efficiency, process adherence, and more.-Collaborate with the Central Global team to influence changes for improved operational efficiency and resource allocation strategy.-Land global initiatives into local operational processes.5.Business Reviews and Strategy Planning:-Drive regular business reviews with stakeholders.-Contribute to strategy planning. Basic Qualifications:- 10+ years of Microsoft Excel experience- Bachelor's degree- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionKey Responsibilities1. Execute planned preventive maintenance (PPM) schedules for all refrigeration systems, including tropical rooms, chilled rooms, and frozen rooms.2. Monitor and maintain optimal temperature parameters across all cold chain zones in strict accordance with defined Standard Operating Procedures (SOPs).3. Conduct routine inspections of compressors, condensers, evaporators, expansion valves, and refrigerant piping systems.4. Ensure refrigerant levels are maintained within specified limits and perform periodic leak detection tests.5. Monitor and maintain defrost cycles, drain lines, and insulation integrity of all cold rooms.6. Coordinate with Original Equipment Manufacturers (OEMs) and third-party service providers for specialized repairs and annual maintenance contracts.7. Diagnose and resolve refrigeration system faults, including compressor failures, refrigerant leaks, thermostat malfunctions, and evaporator icing.8. Respond to temperature excursion alarms and execute corrective actions within defined response timelines.9. Troubleshoot electrical and control system faults in refrigeration panels, PLCs, and Building Management System (BMS) interfaces.10. Perform root cause identification for recurring equipment failures and implements verified permanent fixes.11. Maintain and monitor Diesel Generator (DG) sets, including fuel systems, coolant levels, battery health, and periodic load bank testing.12. Execute preventive and predictive maintenance on Uninterruptible Power Supply (UPS) systems, including battery health checks, load testing, and firmware updates.13. Monitor and maintain electrical panels — including Main Distribution Boards (MDB), Sub-Distribution Boards (SDB), Automatic Transfer Switches (ATS), and change-over panels.14. Conduct periodic insulation resistance (IR) testing, earth resistance testing, and thermography surveys of all electrical systems.15. Ensure full compliance with applicable electrical safety standards and statutory requirements.16. Monitor real-time equipment parameters through the BMS, temperature monitoring systems, and energy meters.17. Conduct daily walkthroughs to identify abnormalities, unusual sounds, vibrations, or visual defects in equipment.18. Track and maintain equipment runtime hours, energy consumption data, and performance trends.19. Ensure all monitoring sensors and alarm systems are calibrated and fully functional at all times.20. Daily Reports — Prepare and submit daily equipment status reports covering temperature logs, DG runtime, UPS status, and all observed anomalies.21. Weekly Reports — Compile weekly maintenance summary reports covering PPM compliance, breakdown analysis, spare parts consumption, and pending work orders.22. Monthly Reports — Develop monthly performance reports inclusive of equipment uptime percentage, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), energy consumption trends, and cost analysis.23. Conduct structured Root Cause Analysis (RCA) for all equipment breakdowns, temperature excursions, and safety incidents using methodologies such as Five-Why Analysis and Fishbone Diagrams.24. Develop and implement Corrective and Preventive Actions (CAPA) with clearly defined timelines, responsible owners, and effectiveness verification criteria.25. Maintain a CAPA tracker with closure status, evidence of implementation, and effectiveness validation records.26. Present RCA and CAPA findings during Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR). Qualifications & Skills• Education — Diploma or bachelor’s degree in mechanical engineering, Electrical Engineering, or Refrigeration & Air Conditioning.• Experience — Minimum three to five years of hands-on experience in refrigeration systems and base building equipment maintenance.• Technical Knowledge — Proficiency in refrigeration cycles, electrical systems, DG operations, UPS systems, and BMS platforms.• Certifications — Preferred certifications in Refrigeration & Air Conditioning, Electrical Safety, or equivalent recognised standards.• Analytical Skills — Ability to perform structured RCA, develop CAPA plans, and apply data-driven decision-making.• Reporting Skills — Proficiency in preparing technical reports, dashboards, and MIS outputs using MS Excel and relevant tools.• Communication — Clear verbal and written communication skills for effective cross-functional coordination.Working Conditions• Shift-based operations with rotational shifts as applicable to site requirements.• Sustained exposure to cold room environments, including frozen rooms operating at sub-zero temperatures.• Regular work in proximity to live electrical systems — adherence to all safety protocols is mandatory.• On-call availability required for emergency breakdowns and critical temperature excursion response.Key job responsibilitiesKey Responsibilities1. Execute planned preventive maintenance (PPM) schedules for all refrigeration systems, including tropical rooms, chilled rooms, and frozen rooms.2. Monitor and maintain optimal temperature parameters across all cold chain zones in strict accordance with defined Standard Operating Procedures (SOPs).3. Conduct routine inspections of compressors, condensers, evaporators, expansion valves, and refrigerant piping systems.4. Ensure refrigerant levels are maintained within specified limits and perform periodic leak detection tests.5. Monitor and maintain defrost cycles, drain lines, and insulation integrity of all cold rooms.6. Coordinate with Original Equipment Manufacturers (OEMs) and third-party service providers for specialized repairs and annual maintenance contracts.7. Diagnose and resolve refrigeration system faults, including compressor failures, refrigerant leaks, thermostat malfunctions, and evaporator icing.8. Respond to temperature excursion alarms and execute corrective actions within defined response timelines.9. Troubleshoot electrical and control system faults in refrigeration panels, PLCs, and Building Management System (BMS) interfaces.10. Perform root cause identification for recurring equipment failures and implements verified permanent fixes.11. Maintain and monitor Diesel Generator (DG) sets, including fuel systems, coolant levels, battery health, and periodic load bank testing.12. Execute preventive and predictive maintenance on Uninterruptible Power Supply (UPS) systems, including battery health checks, load testing, and firmware updates.13. Monitor and maintain electrical panels — including Main Distribution Boards (MDB), Sub-Distribution Boards (SDB), Automatic Transfer Switches (ATS), and change-over panels.14. Conduct periodic insulation resistance (IR) testing, earth resistance testing, and thermography surveys of all electrical systems.15. Ensure full compliance with applicable electrical safety standards and statutory requirements.16. Monitor real-time equipment parameters through the BMS, temperature monitoring systems, and energy meters.17. Conduct daily walkthroughs to identify abnormalities, unusual sounds, vibrations, or visual defects in equipment.18. Track and maintain equipment runtime hours, energy consumption data, and performance trends.19. Ensure all monitoring sensors and alarm systems are calibrated and fully functional at all times.20. Daily Reports — Prepare and submit daily equipment status reports covering temperature logs, DG runtime, UPS status, and all observed anomalies.21. Weekly Reports — Compile weekly maintenance summary reports covering PPM compliance, breakdown analysis, spare parts consumption, and pending work orders.22. Monthly Reports — Develop monthly performance reports inclusive of equipment uptime percentage, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), energy consumption trends, and cost analysis.23. Conduct structured Root Cause Analysis (RCA) for all equipment breakdowns, temperature excursions, and safety incidents using methodologies such as Five-Why Analysis and Fishbone Diagrams.24. Develop and implement Corrective and Preventive Actions (CAPA) with clearly defined timelines, responsible owners, and effectiveness verification criteria.25. Maintain a CAPA tracker with closure status, evidence of implementation, and effectiveness validation records.26. Present RCA and CAPA findings during Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR). Qualifications & Skills• Education — Diploma or bachelor’s degree in mechanical engineering, Electrical Engineering, or Refrigeration & Air Conditioning.• Experience — Minimum three to five years of hands-on experience in refrigeration systems and base building equipment maintenance.• Technical Knowledge — Proficiency in refrigeration cycles, electrical systems, DG operations, UPS systems, and BMS platforms.• Certifications — Preferred certifications in Refrigeration & Air Conditioning, Electrical Safety, or equivalent recognised standards.• Analytical Skills — Ability to perform structured RCA, develop CAPA plans, and apply data-driven decision-making.• Reporting Skills — Proficiency in preparing technical reports, dashboards, and MIS outputs using MS Excel and relevant tools.• Communication — Clear verbal and written communication skills for effective cross-functional coordination.Working Conditions• Shift-based operations with rotational shifts as applicable to site requirements.• Sustained exposure to cold room environments, including frozen rooms operating at sub-zero temperatures.• Regular work in proximity to live electrical systems — adherence to all safety protocols is mandatory.• On-call availability required for emergency breakdowns and critical temperature excursion response. Basic Qualifications:- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls- Experience in handling Cooling systems/Chiller/Cold storage for minimum 2years Preferred Qualifications:- 1+ years of conveyors/automation/control systems maintenance experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about transforming operational processes through data-driven insights? Are you motivated to have a direct impact on customers around the world? Do you have a business analytics background and love for continuous improvement and finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for providing translation tools and solutions to support the localization and translation needs of all Amazon businesses. At Translation Services Operations, we partner with other internal Amazonian teams to translate and deliver content for users of Amazon's tools and services around the world. We obsess over finding the optimal balance between quality, speed, and cost for customers we serve.We are looking for an experienced Business Analyst to own end-to-end analytical work for our centralized metrics and reporting function — from understanding complex data dependencies to delivering actionable insights that drive business decisions. You will own problems from start to finish: partnering with business teams to understand their needs, building the reports and tools that surface meaningful patterns, and explaining the "why" behind the numbers. You will build dashboards, create new metrics, develop analytical frameworks, and leverage existing data sources to keep stakeholders informed and empowered. You will be comfortable working in an international, dynamic environment, where change is present as we constantly grow, improve, and innovate.Key job responsibilities- Own and develop key operational metrics end-to-end — from understanding data sources and dependencies, to designing metric logic, building reporting solutions, and delivering insights that drive action- Partner hands-on with business teams (Operations, Quality, Business Development, Customer Success) to understand their data needs, translate them into structured analytical approaches, and deliver reporting that enables informed decision-making- Design, build, and maintain dashboards and reporting solutions that provide a single source of truth for organizational performance- Dive deep into data to identify patterns, trends, and root causes — then clearly communicate the "what," the "so what," and the "now what" to stakeholders and leadership- Proactively identify opportunities to leverage Artificial Intelligence and Machine Learning (AI/ML) to optimize data insights generation, automate reporting workflows, and surface patterns at scale- Create new metrics, implement new measurement logics, and develop analytical tools that evolve with the business — ensuring our reporting capabilities stay ahead of organizational needs- Conduct root cause analyses on performance variations and develop scalable frameworks to monitor, explain, and improve business outcomesA day in the lifeIn the morning, you'll review performance dashboards ahead of a business review, identifying any anomalies or trends that need attention — preparing clear narratives around the data to share with leadership. Mid-morning, you'll partner with an operations team to understand a new reporting need, mapping out data dependencies and designing the logic for a new metric they've requested — collaborating with data engineering teams to ensure the right data is available. After lunch, you'll dive into a dataset to investigate why a key performance indicator shifted month-over-month, slicing the data across multiple dimensions to isolate the driver and document your findings. Later, you'll work on building an automated reporting solution that replaces a manual process, leveraging AI capabilities to surface insights that would otherwise require hours of manual analysis. Throughout the day, you'll balance immediate stakeholder requests with longer-term projects that strengthen the organization's data foundation.About the teamThe Vendor Management & Data Insights (VMDI) team, within Translation Services Operations, consolidates vendor management operations with centralized reporting functions — including invoicing, pricing, and metrics — under one leadership. We are responsible for providing the data foundation that drives decision-making across the organization, while building and maintaining excellent relationships with external vendors to deliver results at scale for our customers. We collaborate closely with Quality and Content, Business Development, Customer Success, and Products teams to provide a seamless experience for both vendors and clients. We value a collaborative, inclusive, innovative, and data-driven culture as we work to optimize processes, improve quality, and drive cost efficiencies across Amazon's translation ecosystem. Basic Qualifications:- Bachelor's degree or equivalent- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications:- Experience using Python or R for data analysis or statistical tools such as SAS- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Master's degree or above in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field, or 1+ years of developing automated reporting experience- Comfortable working in an international, dynamic environment, where change is present as we constantly grow, improve, and innovateOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Assistant General Manager responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent- Experience with performance metrics and process improvement and Lean techniques- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations- Work flexible schedule including weekends, nights, and holidays- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment Preferred Qualifications:- Master's degree or above in relevant field of operations- Experience leading large contingent workforce programs- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Interest in long-term career development through assignments in multiple FCs across the nationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Erlanger - 135,000.00 - 182,700.00 USD annually

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant (DevOps) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers.UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)UK Nationality is required for this role.Key job responsibilitiesSolutions — You like working with customers to solve problems and identify opportunities. You’ll define and deliver on-site technical engagements with partners and customers. This includes understanding customer security and compliance requirements, proposing and delivering packaged security offerings, and helping to build bespoke security solutions to fit customers’ needs.Expertise — Cloud is the new norm and customers are migrating increasingly more sensitive workloads to AWS. You’re an expert in operating within an enterprise security program and developing a security model in the AWS cloud - identity and access management, logging and monitoring, infrastructure security, data protection, and incident response.Delivery — As a consultant you will often go on-site to customers to deliver projects proving the use of AWS services and security technology to support information security in the cloud. Sometimes you might help migrate existing applications; sometimes you might help them develop new applications using AWS cloud services.Insights — You’ll work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.Practice Development — Helping customers is our number one goal – but it’s not our only goal. With each engagement, you’re looking for ways to collect, capture, package and share your knowledge with new customers, partners, and AWS employees. You are a force-multiplier – developing tools, services, and new artefacts that help others build on the work you deliver.A day in the life- Working Backwards from desired customer outcomes to design and deliver technical solutions- Working on projects with autonomy and discretion- Advising customers how to implement solutions- Assisting customers with building Proof of Concepts and implementing AWS services- Collaborating with Sales and AWS Service Teams- Researching, validating, and beta testing new AWS Services- Presenting workshops one to one, or one to manyAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree, or experience in a professional field or military- Experience as technical specialist in design and architecture- Experience in software development with object oriented language- Experience in consulting, design and implementation of serverless distributed solutions Preferred Qualifications:- Experience in IT implementation- Experience and technical expertise (design and implementation) in cloud computing technologies- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience- Experience in cloud based solution (AWS or equivalent), system, network and operating systemAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.This role is for a highly dynamic and motivated individual that will work with manufacturing engineers to construct instructions and processes for technicians performing test operations. To be successful in this role you will need to define, procure, setup, and maintain test fixtures and test support equipment. You will partner with fixture and harnessing teams to ensure component standardization across the program. You will create the foundational production system standards and processes needed to achieve rate production.Key job responsibilities- Serve as a point of support for test equipment and processes- Create spacecraft hardware test procedures for technicians (standard operating procedures) and unblock issues arising during test operations- Establish and increase the efficiency of environmental test processes to maximize output and enable products to rapidly transition from engineering development to rate production- Identify improvement opportunities and execute initiatives to maintain safe operations, ensure product quality, reduce lead time and increase productivity- Troubleshoot and identify ultimate root cause of issues in test processes and implement corrective actions to prevent recurrence- Establish production processes for 5S, FOD control, tool management, calibration procedures and visual management of production tooling and equipment- Enable production test autonomy by challenging requirements, simplifying work procedures, and automating actionsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.This position will work a 4x10 schedule, possible shifts: Front Half (Sunday-Wednesday) Back Half (Wednesday-Saturday), 1st Shift (0600-1630) or 2nd Shift (1700-0330) Basic Qualifications:- 2+ years of software QA testing work with writing the test plans, use cases, and issue reports experience- Experience in software QA testing including writing test plans, use cases, and issue reports- Experience in a consumer electronics lab environment- Experience in a Linux or Unix environment- Experience working on a consumer hardware or software product- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or other STEM field, or equivalent work experience Preferred Qualifications:- Knowledge of Jenkins build environments- Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate- Experience running user trials, beta, field testing or collecting customer feedback- Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 96,600.00 - 160,000.00 USD annually

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.We're seeking an experienced Maintenance Engineer to join our team in a strategic leadership role. As a Maintenance Engineer, you'll be responsible for developing and executing maintenance strategies that drive operational excellence across our production lines. You will lead the charge to develop, improve, review and maintain the preventative maintenance program while ensuring appropriate procedures in place to supporting spacecraft testing and builds. ***Expected Working Hours*** Mon-Fri 7am-3:30pmKey job responsibilities- Lead the technical direction for maintenance programs and system reliability- Architect and implement maintenance frameworks and standards- Drive data-driven maintenance strategies and predictive maintenance initiatives- Manage critical infrastructure that directly impacts business continuity- Lead critical incident responses and root cause analyses- Coordinate with engineering, operations, contractors, and maintenance teams to define design facility requirements for specialty equipment during initial stages of design through completion of installation - Establish effective relationships with teams across the program - Develop an understanding of local permit processes - Manage critical spare parts budgets for Leo Maintenance Group as equipment is being defined, installed and operated.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Amazon Leo Maintenance Group supports the Space Simulation and Manufacturing teams by installing, commissioning, and maintaining equipment that will provide screening and testing of satellite hardware. The lab has the capability to perform testing in the R&D, Proto-Flight, Qualification and Flight test phases. This will be done utilizing equipment in the lab such as electrodynamic shakers, thermal vacuum chambers, thermal cycling chambers and other equipment to simulate the space environment while assuming responsible for assembly, integration, and test of satellite hardware and the associated equipment and facility definition required to achieve production rates. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience carrying new design concepts through exploration, development, and into deployment or mass production- Experience in MS Excel, Word, and Windows Operating Systems- Experience with power management and power monitoring systems- Experience in a fast paced, dynamic organization Preferred Qualifications:- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA- Experience reading and interpreting construction specifications and drawings for all domains- Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, REDMOND - 111,300.00 - 186,100.00 USD annually

Job DescriptionLeo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.This is a broad scoped position providing manufacturing engineering ownership of multiple mechanisms and assemblies for the project Kuiper satellite program. You will be supporting new satellite mechanisms early in the production phase, providing critical design for manufacturability input and supporting testing of these assemblies, while developing and implementing the plan to move from design/test into build/production.Key job responsibilities- Design space hardware production processes and production lines- Experience with equipment design, procurement, installation, and qualification- Work with supply chain partners to manage critical vendors- Material flow planning and manufacturing process definition with minimal existing definition- Ability to support space hardware testing, including tooling design and data analysis- Assembly, Integration, and Test takt time & cost optimization planning- Design for Manufacturability review and sign off for design releaseA day in the lifeThis role will require a thorough understanding of fabrication processes, system design, and mechanical system assembly and test processes. You will own test campaigns to validate manufacturing processes for robustness, yield, and reliability scenarios. Transitioning into a production environment, you will strive to produce assemblies for the lowest possible cost and highest possible quality. This will include root causing problems that occur for the assembly to keep builds on schedule while also working on efficiency gains through tooling, automation, or design and process changes. About the teamThis is a fast-paced, intellectually challenging position, and you’ll work with leaders in multiple technology areas. You’ll have relentlessly high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. We want individuals who are ready for this challenge and want to reach beyond what is possible today. Basic Qualifications:- 4+ years of electrical or mechanical engineering experience- Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts, or 2+ years of implementing metric-based strategies utilizing continuous improvement concepts experience- 3+ years of experience developing and building space mechanical assemblies (or 5+ years of experience with space hardware build and development or 7+ years of experience in design and manufacturing)- 3+ years of experience in development and implementation of operations control documentation processes. Preferred Qualifications:- 7+ years of experience in spacecraft or spacecraft hardware production environment- Experience with mechanisms and mechanical assemblies, including troubleshooting and root cause analysis of testing, processing, and assembly failures- Successful in taking complicated build and design requirements and developing them into clear and concise build and test instructions and implementing appropriate and useful quality standards and procedures- Cross-organizational communication – comfortable evangelizing ideas and concerns clearly and persuasively, in both verbal and written forms.- Experience in the design of complex mechanical products and equipment at volumeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 117,300.00 - 160,000.00 USD annually

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.This role is for a highly dynamic and motivated individual that will work with manufacturing engineers to construct instructions and processes for technicians performing test operations. To be successful in this role you will need to define, procure, setup, and maintain test fixtures and test support equipment. You will partner with fixture and harnessing teams to ensure component standardization across the program. You will create the foundational production system standards and processes needed to achieve rate production.Key job responsibilities- Serve as a point of support for test equipment and processes- Create spacecraft hardware test procedures for technicians (standard operating procedures) and unblock issues arising during test operations- Establish and increase the efficiency of environmental test processes to maximize output and enable products to rapidly transition from engineering development to rate production- Identify improvement opportunities and execute initiatives to maintain safe operations, ensure product quality, reduce lead time and increase productivity- Troubleshoot and identify ultimate root cause of issues in test processes and implement corrective actions to prevent recurrence- Establish production processes for 5S, FOD control, tool management, calibration procedures and visual management of production tooling and equipment- Enable production test autonomy by challenging requirements, simplifying work procedures, and automating actionsExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.This position will work a 4x10 schedule, possible shifts: Front Half (Sunday-Wednesday) Back Half (Wednesday-Saturday), 1st Shift (0600-1630) or 2nd Shift (1700-0330) Basic Qualifications:- 2+ years of software QA testing work with writing the test plans, use cases, and issue reports experience- Experience in software QA testing including writing test plans, use cases, and issue reports- Experience in a consumer electronics lab environment- Experience in a Linux or Unix environment- Experience working on a consumer hardware or software product- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or other STEM field, or equivalent work experience Preferred Qualifications:- Knowledge of Jenkins build environments- Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate- Experience running user trials, beta, field testing or collecting customer feedback- Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 96,600.00 - 160,000.00 USD annually

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a Principal Delivery Consultant to serve as a technical leader for large-scale Healthcare and Life Sciences (HCLS) transformation programs. In this role as an individual contributor, you will define and own the technical vision across several concurrent workstreams spanning AI/ML, data platform modernization, and enterprise architecture. This is a pivotal leadership role that will shape how the leading global HCLS companies drive business value from AI and cloud computing. You will bring a "T-shaped" profile: broad proficiency across AI/ML, enterprise architecture modernization, and data architecture and engineering, paired with distinctive expertise in one of these technical areas. You will combine deep technical depth with the ability to counsel senior customer executives (VP+) on major technology choices, blending technical rigor with effective framing of business considerations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using AWS services. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing and AI transformation initiatives. This role requires up to 50% co-location on site with customer, AWS and partner teams within the U.S. Key job responsibilities- Enterprise Architecture Ownership & Technical Standards: Define and own the end-to-end technical architecture for large-scale HCLS transformation programs, setting reference architectures, re-usable patterns, and technical standards that ensure coherence across 50+ AWS, partner, and customer builders. Establish operational foundations for agentic AI including multi-model governance, observability, automated guardrails, and secure multi-agent orchestration- Executive Technical Advisory & Decision Shaping: Bridge the gap between customer enterprise architects' expectations and pragmatic delivery, counseling executives on major technology choices (total cost of ownership, time-to-value, build vs. buy) and influencing technical decisions across customer and partner teams without direct authority, earning credibility through depth and clarity- Cross-Team Alignment & Architectural Governance: Drive alignment across teams with sometimes diverse technical opinions, resolve architectural conflicts, adapt architecture mid-flight as program needs evolve, and coach engineers across partner organizations who do not directly report to you, raising the technical bar across the entire delivery organization. Champion responsible AI practices including bias detection, model explainability, and alignment with AWS's AI service guardrails- AI/ML, Data & Knowledge Architecture: Continuously grow expertise across AI/ML, enterprise architecture, and data engineering and industry depth in HCLS, maintaining knowledge at the frontier of AWS service innovations, prescriptive guidance (e.g. Well-Architected Agentic AI Lens, Generative AI Lifecycle framework, and AI-DLC methodology), and translating those innovations into the specific HCLS customer context - AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value10044About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- 8+ years of experience in enterprise technology architecture delivery, with at least 5 years influencing technical teams and defining and governing technical architecture on complex transformation programs- Depth in one or more of the following technical areas: AI/ML, enterprise architecture modernization, or data architecture and engineering, demonstrated through technical leadership of enterprise-wide transformation programs at leading global enterprises Preferred Qualifications:- AWS Professional-level certifications (e.g., GenAI Developer Professional, Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty)- Experience in the healthcare and life sciences industry, with emphasis on large biopharma, large medtech, and payer customers. Experience designing AI solutions that meet regulatory requirements (HIPAA, GxP, 21 CFR Part 11) and meet standards like OMOP, CDISC, FHIR, and HL7 FHIR R4- Experience re-designing delivery workflows to become AI-native, including steering and validating multi-agent systems at scale to drive delivery productivity and accelerate time-to-value- Experience in designing and operationalizing agentic AI systems using patterns such as multi-agent orchestration, tool-use agents, and workflow orchestration — ideally leveraging AWS services (Amazon Bedrock, AgentCore)- Experience designing data platforms at scale, including data lakes, lakehouses, knowledge graphs, vector databases, RAG (Retrieval-Augmented Generation) architectures, and ontology-driven architectures- Experience influencing and aligning customer enterprise architects and partner technical teams on architecture patterns and technology choices in multi-vendor environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annuallyUSA, IL, Chicago - 182,800.00 - 247,300.00 USD annuallyUSA, NJ, Jersey City - 201,000.00 - 272,000.00 USD annuallyUSA, NY, New York - 201,000.00 - 272,000.00 USD annuallyUSA, TX, Austin - 182,800.00 - 247,300.00 USD annuallyUSA, TX, Dallas - 182,800.00 - 247,300.00 USD annuallyUSA, VA, Arlington - 182,800.00 - 247,300.00 USD annually

Job DescriptionThis is a full-time, temporary, remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.This is a Seasonal position to cover temporary needs of the organization for a duration of 11 months. Extensions and/or conversions to a permanent role are subject to business needs and employee delivery.At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services.As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues.You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilitiesAmazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:• Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession.• Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved.• Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.• Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.• Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.• Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.• Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.• Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.• Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! Basic Qualifications:- Speak, write, and read fluently in English- 6+ months of Microsoft Office products and applications experience- High school or equivalent- Experience in confidential environments- Speak, write, and read fluently in French- 6+ months of contact center, customer service, human resources or equivalent experience Preferred Qualifications:- 5+ years’ experience in contact center, customer service, human resources or equivalent experience.- Basic Leave of Absence and Accommodations knowledge.- Knowledge of federal and state leave and disability laws.- Experience in providing consultation and guidance on human resources, benefits, or complex employee matters.- Experience dealing with customers and exceptional use of empathy skills.- Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment.- Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards.- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin AWS Infrastructure Services as a Regional Safety Manager and lead health and safety operations across our data centers in Mexico, Brazil, and Chile. You'll oversee a team of safety professionals, drive compliance with regional regulations, and shape a world-class safety culture that protects thousands of employees working on the infrastructure that powers the cloud.We are a diverse group of safety professionals, engineers, and operations specialists committed to maintaining the highest standards of health and safety across AWS's global infrastructure. Our team works at the intersection of innovation and protection—supporting the engineers, technicians, and contractors who keep our data centers running safely and efficiently. We partner closely with colleagues in security, compliance, human resources, and corporate counsel to advance a unified safety vision across Mexico, Brazil, and Chile.Our customers depend on us to deliver reliable cloud infrastructure, and our employees depend on us to create safe working environments. We're building a safety culture where every team member feels empowered to speak up, where hazards are identified and mitigated proactively, and where continuous improvement is the norm. By joining us, you'll help shape how safety evolves as our infrastructure grows and transforms.Key job responsibilities- Supervise and develop a team of Health and Safety Managers across the LATAM region, providing technical expertise, mentorship, and performance guidance to ensure consistent safety excellence.- Ensure regulatory compliance by working with legal and program partners to implement and maintain safety programs aligned with local standards (STPS/NOM in Mexico, Normas Regulamentadoras in Brazil, Dirección del Trabajo/DS in Chile) and conduct safety data analysis and benchmarking.- Represent the organization during regulatory inspections and investigations, addressing compliance issues at the site level and serving as the primary point of contact for regulatory authorities.- Support site readiness and expansion by conducting initial inspections for new data center launches, identifying accountability structures, and preparing facilities for safe operations.- Collaborate across functions with security, operations, compliance, and human resources teams to identify and implement initiatives that reduce health and safety risks, improve team efficiency, and strengthen our safety culture.A day in the lifeAs a Regional Safety Manager, you'll balance strategic oversight with hands-on engagement across our LATAM data center operations. Your day might include conducting a site inspection at one of our facilities to assess hazard controls, then transitioning to a virtual meeting with your team of Health and Safety Managers to review compliance metrics and discuss emerging risks. You'll collaborate with data center engineers, security specialists, and operations leaders to evaluate new infrastructure projects through a safety lens, ensuring that innovation doesn't compromise protection. You may also prepare for a regulatory inspection, coordinate contractor safety verification, or develop training materials on fall protection or lockout procedures tailored to local requirements. Throughout, you'll be problem-solving in a dynamic environment where infrastructure evolves rapidly and your guidance helps teams navigate safety challenges with confidence.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.Mentorship & Career GrowthWe raise our performance bar as we strive to become Earth's Best Employer. You'll find knowledge-sharing, mentorship and career-advancing resources here to help you develop as a professional.Work/Life BalanceWe value work-life harmony. Success at work should not require sacrifices at home, which is why we strive for flexibility in our working culture. When we feel supported in the workplace and at home, we deliver our best work. Basic Qualifications:- 7+ years of conducting workplace risk investigations experience- Experience in conducting workplace risk investigations- Experience leveraging technology to drive process improvements- Experience managing direct reports- Bachelor's degree or equivalent Preferred Qualifications:- 7+ years of customer-facing environment experience- Lean Six Sigma Green Belt or Black Belt certification- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience working in a customer-facing environment- Master's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a Principal Delivery Consultant to serve as a technical leader for large-scale Healthcare and Life Sciences (HCLS) transformation programs. In this role as an individual contributor, you will define and own the technical vision across several concurrent workstreams spanning AI/ML, data platform modernization, and enterprise architecture. This is a pivotal leadership role that will shape how the leading global HCLS companies drive business value from AI and cloud computing. You will bring a "T-shaped" profile: broad proficiency across AI/ML, enterprise architecture modernization, and data architecture and engineering, paired with distinctive expertise in one of these technical areas. You will combine deep technical depth with the ability to counsel senior customer executives (VP+) on major technology choices, blending technical rigor with effective framing of business considerations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using AWS services. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing and AI transformation initiatives. This role requires approximately 50% co-location on site with customer, AWS and partner teams within the U.S. Key job responsibilities- Enterprise Architecture Ownership & Technical Standards: Define and own the end-to-end technical architecture for large-scale HCLS transformation programs, setting reference architectures, re-usable patterns, and technical standards that ensure coherence across 50+ AWS, partner, and customer builders. Establish operational foundations for agentic AI including multi-model governance, observability, automated guardrails, and secure multi-agent orchestration - Executive Technical Advisory & Decision Shaping: Bridge the gap between customer enterprise architects' expectations and pragmatic delivery, counseling executives on major technology choices (total cost of ownership, time-to-value, build vs. buy) and influencing technical decisions across customer and partner teams without direct authority, earning credibility through depth and clarity.- Cross-Team Alignment & Architectural Governance: Drive alignment across teams with sometimes diverse technical opinions, resolve architectural conflicts, adapt architecture mid-flight as program needs evolve, and coach engineers across partner organizations who do not directly report to you, raising the technical bar across the entire delivery organization. Champion responsible AI practices including bias detection, model explainability, and alignment with AWS's AI service guardrails- AI/ML, Data & Knowledge Architecture: Continuously grow expertise across AI/ML, enterprise architecture, and data engineering and industry depth in HCLS, maintaining knowledge at the frontier of AWS service innovations, prescriptive guidance (e.g. Well-Architected Agentic AI Lens, Generative AI Lifecycle framework, and AI-DLC methodology), and translating those innovations into the specific HCLS customer context - AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value10044About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- Bachelor's degree in Computer Science, Math, or a related field- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- 8+ years of experience in enterprise technology architecture delivery, with at least 5 years influencing technical teams defining and governing technical architecture on complex transformation programs- Depth in one or more of the following technical areas: AI/ML, enterprise architecture modernization, or data architecture and engineering, demonstrated through technical leadership of enterprise-wide transformation programs at leading global enterprises Preferred Qualifications:- degree in advanced technology, or AWS Professional level certification- Knowledge of compliance and security standards across the enterprise IT landscape- AWS Professional-level certifications (e.g., GenAI Developer Professional, Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty)- Experience in the healthcare and life sciences industry, with emphasis on large biopharma, large medtech, and payer customers. Experience designing AI solutions that meet regulatory requirements (HIPAA, GxP, 21 CFR Part 11) and meet standards like OMOP, CDISC, FHIR, and HL7 FHIR R4- Experience re-designing delivery workflows to become AI-native, including steering and validating multi-agent systems at scale to drive delivery productivity and accelerate time-to-value- Experience in designing and operationalizing agentic AI systems using patterns such as multi-agent orchestration, tool-use agents, and workflow orchestration — ideally leveraging AWS services (Amazon Bedrock, AgentCore)- Experience designing data platforms at scale, including data lakes, lakehouses, knowledge graphs, vector databases, RAG (Retrieval-Augmented Generation) architectures, and ontology-driven architectures- Experience influencing and aligning customer enterprise architects and partner technical teams on architecture patterns and technology choices in multi-vendor environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 182,800.00 - 247,300.00 USD annuallyUSA, NJ, Jersey City - 201,000.00 - 272,000.00 USD annuallyUSA, NY, New York - 201,000.00 - 272,000.00 USD annuallyUSA, TX, Austin - 182,800.00 - 247,300.00 USD annuallyUSA, TX, Dallas - 182,800.00 - 247,300.00 USD annuallyUSA, VA, Arlington - 182,800.00 - 247,300.00 USD annually

Job DescriptionAre you passionate about crafting compelling technical narratives that showcase cloud innovation and technology? Do you thrive in a fast-paced, self-directed environment where your creativity and technical knowledge can make a real impact? Are you ready to tell complex technical stories that shape the future of one of the world's leading cloud providers?At AWS, we're constantly pushing the boundaries of cloud computing, and we need skilled technical storytellers to bring our innovations to life. Our Principal Keynote Lead role is at the heart of this mission, working across teams to create keynotes that translate complex technical concepts into engaging narratives for both technical and non-technical audiences.Key job responsibilities• Write technical keynote scripts that effectively communicate AWS products and services across re:Invent and other major tech events• Develop compelling storylines that break down complex cloud computing concepts• Collaborate with executives and product teams to identify key technical themes and messaging• Produce high-quality video content and presentations that meet Amazon's high bar• Work with design teams on multimedia elements, including animations and interactive demos• Available to work across time zones with a globally distributed teamAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Knowledge of existing and developing technologies as it relates to cloud computing- Experience creating and delivering written and oral communications for technical and non-technical audiences- Bachelor's degree, or Cloud Technology Certification- 7+ years of experience in technical content creation and storytelling Preferred Qualifications:- Experience in technical writing in a relevant field- Experience working with end user or developer communities- Experience with AWS products and services- Experience reading and understanding complex code- Knowledge of Photoshop, video editing, and related tools- Experience managing multiple projects and meeting aggressive deadlinesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 164,200.00 - 287,400.00 USD annually

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s.Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels) Key job responsibilitiesAs an experienced Professional Services Delivery Manager, you will be responsible for: • Building and managing a high-performing team of Delivery Consultants• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements• Driving business development initiatives and exceed customer satisfaction targetsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Computer Science, Math, or a related field- Experience in IT consulting/management with IT Transformation in a customer-facing role- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects- Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications:- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)- Experience with customer relationship management, especially C-suite level customer engagement- Experience with design of modern, scalable delivery models for technology consulting servicesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers.Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)UK Nationality is required for this role.Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for: • Leading and managing complex cloud migration and transformation projects/programmes from inception to completion• Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters• Developing and executing project/programme level planning with the agility to adjust strategies as necessary to meet evolving business objectives• Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels• Driving key decisions and resolving project/programme level risks and issues• Establishing robust governance model, project/programme structure and communication plan• Leading a multidisciplinary teams of technical specialists• Ensuring compliance with security, regulatory and governance requirements• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes• Distilling customer needs into clear technical requirements and map them to business outcomesA day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer.That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in leading and delivering enterprise-level IT engagements- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale Preferred Qualifications:- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)- AWS certification- Experience in delivering customer engagements in a professional services role- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.This position provides manufacturing engineering ownership of integrated and tested assemblies for Amazon Leo. You will be supporting the production and testing of satellite assemblies.Key job responsibilitiesTroubleshoot production issues in a timely mannerSupport and manage daily production operations and eliminate blockers and/or part shortagesWork with cross functional teams to solve production issuesProvide design for manufacturability feedback and drive positive continuous change to hardwareWork with process, quality, and design engineers to continuously improve manufacturing processes Basic Qualifications:- 4+ years of working in mechanical engineering or equivalent experience- Experience with prototyping and implementation Preferred Qualifications:- Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools- Experience in the design of complex mechanical products and equipment at volumeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Kirkland - 96,600.00 - 160,000.00 USD annually

Job DescriptionAmazon's Transportation network moves billions of packages annually, and the financial decisions behind that network touch everything from how we plan capacity to how we deliver on our customer promise. We're looking for a Senior Financial Analyst who is curious about how it all works and motivated to make it work better. You'll join a highly visible team embedded within Transportation operations, working shoulder to shoulder with Operations and Technology leaders to: -Learn how our network operates at the most granular level and translate that understanding into financial insight -Partner with business leaders to build the business cases behind network investments and cost initiatives -Drive programs and projects from concept through execution, measuring tangible impact on both our P&L and the customer experience -Surface inefficiencies and opportunities that others miss, collaborating with cross-functional teams to turn analysis into action -Leverage AI-powered tools to accelerate analysis and elevate the quality of recommendations you bring to the table What makes this role different The problems are complex, the data is massive, and the results of your work are visible in how we serve customers every day. You'll thrive here if you -Are genuinely curious about how things work-Take pride in getting the details right and producing work you'd put your name on -Want your analysis to drive real action — programs launched, costs reduced, customer experience improved -View AI and automation as tools to ask better questions, not just get faster answersKey job responsibilities- Dive Deep into processes and cost drivers to uncover efficiency opportunities. - Collaborate with business partners to substantiate new strategies through data analysis. - Think critically while developing cost savings calculation methodologies. - Think Big to maximize savings opportunities. - Apply data-driven presentation skills with an ability to simplify complex problems. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Irving - 66,900.00 - 117,100.00 USD annuallyUSA, WA, Bellevue - 82,700.00 - 117,100.00 USD annually

Job DescriptionAt Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations:- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed- Working in cramped and/or elevated and/or noisy environments- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - Collaboration with various stakeholders to remove project obstacles - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Travel within geographical work area is required. Some travel outside traditional work area may be requested - Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment - Participate in the migration, basic configuration and rollout of new or upgraded hardware - Moving and lifting computer equipment up to 40 lbs Any physical requirements are expectations with reasonable accommodations A day in the life- Report current status via ticketing system, status reports, and email- Maintain accurate records and document problems and processes- Collaboration with various stake holders to remove project obstacles- Exhibit quality workmanship on all work and maintain site cleanlinessAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Bachelor's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Chantilly - 27.00 - 48.00 USD hourly

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a Manufacturing Operations and Industrial Engineering Program Manager to help us fuel AWS’ explosive growth. This role is the single-threaded owner of factory layout and material flow design across AWS rack fulfillment manufacturing sites. You will work at the intersection of capacity planning, automation engineering, construction, and operations — spanning EC2, Machine Learning, and Storage hardware platforms in AWS manufacturing. Your work directly enables AWS to meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical elements of success for this role. This leader will establish manufacturing standards and publish process control guidelines to assure flawless ramp into volume manufacturing.Key job responsibilities· Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms. Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows — determining optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity. Develop and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and establish performance metrics including takt time adherence, buffer occupancy, and transport cycle times. Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing — particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution. Manage phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; own layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and develop replicable standards across the global manufacturing site network. Drive continuous improvement and operations sustaining by owning the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and enable rapid capacity deployment for new product platform introductions· Excellent communicator with an ability to concisely and precisely convey information to executives and cross functional teams· Needs to be an evangelist for teaching Automation to the organization.· Ability to multitask on several concurrent projects of med to high complexityAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in engineering, computer science or equivalent- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Cincinnati - 148,700.00 - 201,200.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a highly analytical, driven, and experienced Mfg Ops Engineer to manage contract manufacturing vendor relationships and drive operational excellence in our high-velocity manufacturing operations. In this role, you will lead the end-to-end strategic partnership with vendors providing critical design, development, manufacturing, and integration services for AWS servers and rack integration. You will be responsible for optimizing vendor performance across cost, quality, capacity, delivery, compliance, and sustainability while ensuring efficient manufacturing capacity and timely delivery of products to AWS data centers globally. As a Tech Ops Engineer, you will act as the primary point of escalation for all vendor-related issues, manage material flow and logistics, and drive continuous improvement initiatives. This role requires exceptional leadership in delivering detailed plans to execute complex rack build deployments while collaborating with cross-functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance, and sustainability. Key job responsibilitiesVendor Management & Operational ExcellenceDay-to-day management responsibility for high-velocity assembly operationsAct as point of escalation for all vendor-related issues including production, engineering, business continuity planning, and qualityManage vendor operational excellence through data-driven metrics and continuous improvement activitiesLead quality defect evaluation and internal escalation/coordination for complex corrective and preventive actions (CAPA)Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable mannerManage multi-discipline hardware development teams across CM/OEM/ODM vendorsSupply Chain & Materials ManagementManage material flow and logistics to enable manufacturing executionDeep dive and solve supply chain blockages that affect rack delivery SLAsAnalyze production schedules and demand forecasts, ensuring customer requirements are met while maximizing site utilizationDrive material reuse opportunities, improving AWS's overall circular supply chainLead and orchestrate the flow of materials, testing scripts, and BOM deployment at manufacturing sitesProcess Improvement & EngineeringDrive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structureOwn process engineering optimization and cost reduction initiatives for sustaining projectsGuide best practices on manufacturing including process control, line optimization, tool effectiveness, and repeatability & reproducibility (R&R)Propose design changes that will enhance product sustainabilityEvaluate product Engineering Change Orders (ECOs) and drive multi-system process and system changesConduct system-level analysis to optimize production operationsAnalysis & Strategic PlanningDrive complex business analysis to identify opportunities to improve internal and external processesDesign and maintain scalable, reliable analytical tools, dashboards, and metrics to drive key decisions and resource prioritizationDevelop and implement innovative sourcing strategies that meet AWS's cost objectives through in-depth analysis of cost drivers and bill of materialsCraft compelling data-driven narratives and presentations that inform strategic decision-makingUse written communications to influence product strategyCross-Functional CollaborationWork cross-functionally to identify and apply best practices and continuous process improvementsInfluence internal technical teams to drive multi-system process and system changesSet project requirements and drive results across internal and external teamsBuilding and maintaining positive relationships with stakeholders in Supply Chain, Design Engineering, Quality, Deployment, and product leadershipMentor team members on best practices for manufacturing engineeringEngage and influence senior executives on operational A day in the life1. Review production metrics and KPIs from high-velocity assembly operations, identifying and addressing immediate escalations2. Attend cross-functional meetings with procurement, logistics, and manufacturing stakeholders to discuss supply chain initiatives3. Analyze vendor performance metrics and lead discussions to drive continuous improvement4. Conduct deep analysis of supply chain steps from pre-order to post-shipment to enable order flow5. Collaborate with technical teams on system changes to improve cross-functional process efficiencies6. Meet with vendor partners to discuss process improvements, technology upgrades, and partnership strategies7. Review production schedules and demand forecasts, making adjustments to balance efficiency and flexibility8. Reflect on daily activities and plan continuous improvement initiatives focused on lowering risks and reducing lead timesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Mechanical Engineering- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- 5+ years of experience in manufacturing ore related field- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc. Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- Experience engaging and influencing senior executives, demonstrating a strong familiarity with decision-making processes in enterprise customers. Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities. Experience managing multiple projects, prioritizing, planning, and managing time- Experience in high-volume manufacturing operations or sourcing environments. Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product Preferred Qualifications:- Master's degree or above in management, business administration, economics, engineering, marketing- Experience with the project management of technical projects. Six Sigma Black Belt Certification, or experience managing teams- Experience in operational excellence, continuous improvement, or process improvement roles. Experience leading engineering design projects and interacting with cross-functional teams- Experience in program, project, product management, or leading a product implementation process- Travel up to 20% of the timeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Cincinnati - 139,300.00 - 208,000.00 USD annually

Job DescriptionAt Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. All physical requirements are expected with reasonable accommodations:- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed- Working in cramped and/or elevated and/or noisy environments- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - Collaboration with various stakeholders to remove project obstacles - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Travel within geographical work area is required. Some travel outside traditional work area may be requested - Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment - Participate in the migration, basic configuration and rollout of new or upgraded hardware - Moving and lifting computer equipment up to 40 lbs Any physical requirements are expectations with reasonable accommodations A day in the life- Report current status via ticketing system, status reports, and email- Maintain accurate records and document problems and processes- Collaboration with various stake holders to remove project obstacles- Exhibit quality workmanship on all work and maintain site cleanlinessAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Bachelor's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Chantilly - 27.00 - 48.00 USD hourly

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a Principal Tech Operations Engineer to lead and scale regional manufacturing operations across a complex, multi vendor hardware production ecosystem. This role owns the end to end orchestration of external manufacturing partners, driving supplier onboarding, site enablement, technical roadmap development, and sustained performance management across Supply Chain, Quality, Technical Operations, and Procurement functions. You will shape operational planning inputs that determine how the region builds and delivers enterprise hardware at scale.You will serve as the single threaded owner for manufacturing operations outcomes, aligning diverse stakeholders, setting strategic direction, and delivering results that meet business scaling targets. You will build consensus and drive decisions at velocity across Manufacturing, Supply Chain, Hardware Engineering, Risk Management, Public Policy, Finance, and Customer facing organizations while maintaining full accountability for production performance and customer delivery.This is a senior role which requires 10+ years of technical program management experience. The role demands deep, tenured expertise in high mix, high complexity hardware manufacturing. You will have personally led organizations through product transitions, capacity ramps, supplier onboarding cycles, and operational transformations. You thrive in dynamic environments where shifting product mix, evolving customer demand, and technology transitions require rapid, high judgment decision making that balances quality, cost, throughput, and delivery reliability.You will own complex integration programs from conception through design, validation, implementation, and scaling across manufacturing sites. The scope includes orchestrating a multi vendor ecosystem of manufacturing partners, managing the largest and most complex supplier engagements in the region, and delivering next generation technology programs. This includes enabling the region's first liquid cooled rack production, supporting the industry transition from air cooled to liquid cooled infrastructure. In 2027, the role expands to lead the site setup, vendor selection, and operational ramp of a purpose built Manufacturing Center of Excellence, a greenfield facility that will double regional manufacturing capacity and set operational standards for global replication.You will bring strong technical depth across server, storage, and network hardware architectures combined with expertise in program management, supply chain operations, capacity modeling, new product introduction, and manufacturing engineering. You will drive systemic root cause resolution using structured methodologies (5 Whys, 8D, Six Sigma) and own all site capacity planning across the region. You will maintain accountability for critical financial levers including direct and indirect labor optimization, cost per unit, and overall cost competitiveness.You will champion the highest standards of safety, security, and operational excellence across every engagement. You will communicate with clarity through structured business reviews, establish the metrics that define success, and influence across engineering, supply chain, quality, and executive leadership to deliver customer commitments at a global scale.Key job responsibilitiesStrategic Planning and Transformation1. Define and own the 3 to 5 year manufacturing operations strategy, anticipating future capacity needs, identifying critical capability gaps, and prioritizing technology investments that position the region for sustained growth2. Lead transformational programs that fundamentally reshape manufacturing capability, including advanced automation deployment, robotics integration, and lights out manufacturing initiatives3. Drive manufacturing agility through flexible line configurations, rapid changeover capabilities, and multi product qualification strategies that enable the network to respond to evolving customer demand and technology transitions4. Own capital expenditure planning for manufacturing operations, developing rigorous business cases that quantify returns on equipment investments, facility expansions, and technology upgrades5. Proactively identify, assess, and mitigate operational risks across the manufacturing network, including single points of failure, capacity constraints, systemic quality issues, and workforce availability challenges before they impact delivery6. Develop high quality strategic documents and investment proposals that influence manufacturing priorities at the executive level, articulating trade offs, quantifying risks, and presenting clear recommendations that drive actionFinal Assembly and System Integration Excellence1. Architect and continuously evolve production line design, material flow strategies, and workstation configurations across the manufacturing network to deliver step function improvements in throughput, cycle time, and ergonomic safety2. Define the manufacturing execution system strategy for the region, establishing real time visibility into work in progress, station level yields, and production constraints that enable data driven decision making at every level3. Lead a culture of relentless continuous improvement through lean manufacturing principles, kaizen programs, and value stream mapping, systematically eliminating waste and unlocking operational efficiency gains that set the benchmark for global operationsData, Metrics, and Operational Excellence1. Architect and own the manufacturing operations performance framework, defining the metrics that matter (overall equipment effectiveness, throughput, cycle time, first pass yield, on time delivery, cost per unit) and holding the organization accountable to world class targets2. Build executive grade dashboards and reporting systems that provide real time visibility into production health, quality trends, and delivery performance, enabling leaders to make informed decisions at speed across all sites3. Champion Industry 4.0 adoption including IoT enabled production monitoring, predictive maintenance, and AI driven quality inspection, positioning the manufacturing network at the forefront of smart factory innovation4. Design scalable mechanisms and intelligent automation that eliminate manual effort in production reporting, defect tracking, and capacity planning, creating operational leverage as the network grows5. Translate complex operational data into compelling strategic narratives for executive leadership, shaping investment priorities and manufacturing direction through clear, insight driven recommendations6. Lead digital transformation across manufacturing operations, driving manufacturing execution system modernization, automated test equipment upgrades, and smart factory capabilities that deliver measurable competitive advantageA day in the lifeAs the Principal Tech Ops Engineer, no two days look the same but the mission is constant: scale enterprise hardware manufacturing globally. You spend your time defining multi year capacity strategies, onboarding new manufacturing partners, and driving technology transitions such as enabling the region's first liquid cooled rack production. You lead manufacturing readiness reviews for new product introductions, build business cases for facility expansions, and architect digital transformation programs across the supplier ecosystem. You own the operational excellence framework, establishing metrics and scalable mechanisms that replicate across sites worldwide. You partner with hardware engineering, supply chain, and executive leadership to shape investment priorities, mitigate operational risks, and deliver next generation manufacturing capabilities. You develop future leaders, influence long term vendor strategies, and drive automation and Industry 4.0 adoption that positions the manufacturing network for sustained growth at scale.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Mechanical Engineering or manufacturing engineering, industrial engineering, project engineering in a manufacturing environment experience- 7+ years in Manufacturing and related fields- Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure, experience with Six Sigma, lean manufacturing, or experience in material handling equipment (MHE)- Experience leveraging technology and implementing lean principles/ Six Sigma methodologies to drive process improvements, communicating results to senior leadership in building financial and operational reports- Degree or equivalent in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field. Experience in problem solving and data analytics Preferred Qualifications:- Master's degree or above in engineering, management, or technology, or Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration- Experience in computer architecture, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware- Experience coordinating complex products with stringent technical requirements, development cycles and schedules- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred- Travel up to 5-20% of the time regularly throughout the assigned region and internationallyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Cincinnati - 165,700.00 - 260,000.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a highly analytical, driven, and experienced Mfg Ops Engineer to manage contract manufacturing vendor relationships and drive operational excellence in our high-velocity manufacturing operations. In this role, you will lead the end-to-end strategic partnership with vendors providing critical design, development, manufacturing, and integration services for AWS servers and rack integration. You will be responsible for optimizing vendor performance across cost, quality, capacity, delivery, compliance, and sustainability while ensuring efficient manufacturing capacity and timely delivery of products to AWS data centers globally. As a Tech Ops Engineer, you will act as the primary point of escalation for all vendor-related issues, manage material flow and logistics, and drive continuous improvement initiatives. This role requires exceptional leadership in delivering detailed plans to execute complex rack build deployments while collaborating with cross-functional teams including hardware engineering, supply chain, quality, lifecycle management, operations, compliance, and sustainability. Key job responsibilitiesVendor Management & Operational ExcellenceDay-to-day management responsibility for high-velocity assembly operationsAct as point of escalation for all vendor-related issues including production, engineering, business continuity planning, and qualityManage vendor operational excellence through data-driven metrics and continuous improvement activitiesLead quality defect evaluation and internal escalation/coordination for complex corrective and preventive actions (CAPA)Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable mannerManage multi-discipline hardware development teams across CM/OEM/ODM vendorsSupply Chain & Materials ManagementManage material flow and logistics to enable manufacturing executionDeep dive and solve supply chain blockages that affect rack delivery SLAsAnalyze production schedules and demand forecasts, ensuring customer requirements are met while maximizing site utilizationDrive material reuse opportunities, improving AWS's overall circular supply chainLead and orchestrate the flow of materials, testing scripts, and BOM deployment at manufacturing sitesProcess Improvement & EngineeringDrive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structureOwn process engineering optimization and cost reduction initiatives for sustaining projectsGuide best practices on manufacturing including process control, line optimization, tool effectiveness, and repeatability & reproducibility (R&R)Propose design changes that will enhance product sustainabilityEvaluate product Engineering Change Orders (ECOs) and drive multi-system process and system changesConduct system-level analysis to optimize production operationsAnalysis & Strategic PlanningDrive complex business analysis to identify opportunities to improve internal and external processesDesign and maintain scalable, reliable analytical tools, dashboards, and metrics to drive key decisions and resource prioritizationDevelop and implement innovative sourcing strategies that meet AWS's cost objectives through in-depth analysis of cost drivers and bill of materialsCraft compelling data-driven narratives and presentations that inform strategic decision-makingUse written communications to influence product strategyCross-Functional CollaborationWork cross-functionally to identify and apply best practices and continuous process improvementsInfluence internal technical teams to drive multi-system process and system changesSet project requirements and drive results across internal and external teamsBuilding and maintaining positive relationships with stakeholders in Supply Chain, Design Engineering, Quality, Deployment, and product leadershipMentor team members on best practices for manufacturing engineeringEngage and influence senior executives on operational A day in the life1. Review production metrics and KPIs from high-velocity assembly operations, identifying and addressing immediate escalations2. Attend cross-functional meetings with procurement, logistics, and manufacturing stakeholders to discuss supply chain initiatives3. Analyze vendor performance metrics and lead discussions to drive continuous improvement4. Conduct deep analysis of supply chain steps from pre-order to post-shipment to enable order flow5. Collaborate with technical teams on system changes to improve cross-functional process efficiencies6. Meet with vendor partners to discuss process improvements, technology upgrades, and partnership strategies7. Review production schedules and demand forecasts, making adjustments to balance efficiency and flexibility8. Reflect on daily activities and plan continuous improvement initiatives focused on lowering risks and reducing lead timesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Mechanical Engineering- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- 5+ years in manufacturing or related fields- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc. Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- Experience engaging and influencing senior executives, demonstrating a strong familiarity with decision-making processes in enterprise customers. Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities. Experience managing multiple projects, prioritizing, planning, and managing time- Experience in high-volume manufacturing operations or sourcing environments. Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product Preferred Qualifications:- Master's degree or above in management, business administration, economics, engineering, marketing- Experience with the project management of technical projects. Six Sigma Black Belt Certification, or experience managing teams- Experience in operational excellence, continuous improvement, or process improvement roles. Experience leading engineering design projects and interacting with cross-functional teams- Experience in program, project, product management, or leading a product implementation process- Travel up to 20% of the timeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Cincinnati - 139,300.00 - 208,000.00 USD annually