Amazon

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Experience in worker's compensation case management- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificatesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, Union - 27.00 - 33.00 USD hourly

Job DescriptionDo you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Selling Partner Trust & Store Integrity Science Team. We are looking for a talented scientist who is passionate to build advanced machine learning systems that help manage the safety of millions of transactions every day and scale up our operation with automation.Key job responsibilitiesInnovate with the latest GenAI/LLM/VLM technology to build highly automated solutions for efficient risk evaluation and automated operationsDesign, develop and deploy end-to-end machine learning solutions in the Amazon production environment to create impactful business valueLearn, explore and experiment with the latest machine learning advancements to create the best customer experienceA day in the lifeYou will be working within a dynamic, diverse, and supportive group of scientists who share your passion for innovation and excellence. You'll be working closely with business partners and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success. Basic Qualifications:- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Track record of leading large-scale AI transformation projects, and strong publication record in top-tier conferences/journals such as CVPR, NeuIPS, ICML, ACL, EMNLPAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEsta é uma posição de tempo integral, permanente, presencial baseada em DJO2 - Joinville, BR e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brazil para serem elegíveis para consideração.Você quer trabalhar duro, se divertir e fazer história? Se sim, a Amazon pode ser a escolha de carreira certa para você. Nossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a indústria. As equipes de transporte da Amazon trabalham para garantir a entrega de pacotes para clientes em todo o mundo. Sejam itens grandes ou pequenos, encontramos soluções para garantir que estamos cumprindo nossa promessa para os clientes.A equipe da Amazon Logística está em busca de um(a) Líder de Time para se juntar à equipe da AMZL Brasil em nossa Delivery StationA Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.Key job responsibilitiesComo líder de equipe, você supervisionará uma de nossas estações de entrega, fornecendo liderança aos associados e gerenciando o desempenho dos principais indicadores – Key Performance Indicators (KPIs). Você assumirá muitas funções e trabalhará em um ambiente altamente colaborativo que é mais próximo de uma start-up do que uma grande empresa. A atitude adotada é que nenhuma ideia é uma má ideia e as melhores ideias são aquelas que devem ser testadas e experimentadas. Você precisará prosperar e entregar resultados em um ambiente ambíguo, rápido e dinâmico. A função envolve: - Liderar e treinar os associados para entregar o melhor serviço aos nossos clientes.- Controle de inventário e insumos da operação.- Controle de manutenções preventivas e corretivas da estação.- Gestão de resíduos da estação. - Garantir que os pedidos dos clientes sejam atendidos de acordo com as diretrizes de segurança e qualidade.- Fornecimento contínuo de informações críticas relacionadas ao turno aos operadores.- Envolver-se com funções de suporte e/ou outros departamentos para abordar problemas ou necessidades comuns de indicadores de desempenho, por exemplo, processos de readiness, 5S, segurança, treinamento.- Monitoramento do andamento das rotas, atuando de forma proativa para identificar e corrigir desvios e adequar, com foco na superação da expectativa do cliente e no gerenciamento dos custos de operação.- Condução de reuniões, atribuição de funções e - trabalhar com KPIs como despacho pontual, sucesso na entrega no primeiro dia (On Time Dispatch, First Day Delivery Success) e aprimoramento do atendimento ao cliente.- Encontrar soluções práticas e simples para problemas complexos sem sacrificar a qualidade ou a funcionalidade principal.- Fornecer suporte diário durante o lançamento / implementação de sistemas / processos mais novos e coletar feedback.- Utilizar continuamente ferramentas de software e hardware para garantir as operações normais do dia a dia. - Preenchimento e Comunicação das métricas diárias e relatar exceções a outros departamentos em Operações e em toda a Amazon, conforme necessário. Basic Qualifications:- Ensino Superior completo- Disponibilidade para trabalhar em horários/turnos/áreas flexíveis, inclusive finais de semana, feriados e durante a madrugada.- Experiência em gestão de indicadores da operação- Experiência em gestão de pessoas- Experiência em MS Office, com nível avançado em Excel (vlookup, fórmulas avançadas, tabelas dinâmicas).- Inglês básico. Preferred Qualifications:- Excelente habilidade de comunicação com diferentes publicos.- Graduação em Engenharia, Operações ou Experiência em operações/start-up/ambientes dinâmicos que lidam com ambiguidadesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:Provide first aid support and make referrals to outside medical providers as necessary.Minimize the AA risk of injury through awareness, education, and proactive engagement.Maintain all records of care provided to AAs.Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.Provide daily activity logs and end of shift reports.Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.Participate in training and certification to facilitate first aid, CPR and AED certifications classes.Maintain all first aid, CPR, AED credentials.Work flexible shifts which could include days, nights, holidays, and/or weekends.Assist with random saliva drug testing protocols.Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include:Lift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level variesWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Rancho Cordova - 26.00 - 31.00 USD hourly

Job DescriptionWould you like to work on industry-leading quick commerce and real estate projects across one of the fastest-growing regions in Amazon's global logistics network? Work hard, have fun, make history. That's what we do every day at Amazon.As Associate Corporate Counsel for Quick Commerce & Real Estate, you will be at the forefront of Amazon's rapid expansion of its quick commerce network across the Middle East, North Africa, Turkey and South Africa. You will partner with Amazon's Quick Commerce, Real Estate, Operations and Compliance teams to acquire, lease, build-out, launch and manage sites that power ultra-fast delivery to customers. Alongside this, you will support the broader real estate portfolio — including logistics facilities, delivery infrastructure and operational sites — across the region.This is a role where speed matters. Quick commerce timelines are compressed, deal structures are non-standard, and the pace of expansion demands a lawyer who thrives under pressure. You'll navigate multiple jurisdictions, legal systems and regulatory environments while directly enabling Amazon's ability to delight customers with ever-faster delivery.Key job responsibilitiesLead legal support for Amazon's quick commerce site expansion — negotiating and drafting leases and third party services agreements for dark stores, micro-fulfillment sites and ultra-fast delivery hubs across the region.Manage rapid, high-volume site acquisition pipelines with compressed timelines, non-standard structures and evolving business requirements.Negotiate and draft broader real estate agreements including leases, build-to-suit agreements, development agreements and purchase contracts for logistics and operational facilities.Advise on construction and fit-out contracts, project management agreements and enabling works packages.Support compliance with local real estate, planning and construction regulatory requirements across multiple jurisdictions.Advise on site compliance matters related to operational readiness for new launches.Manage landlord disputes, lease terminations and enforcement matters, coordinating with local counsel across the region.Collaborate with cross-functional teams including Quick Commerce, Operations, Finance, Tax, Compliance and Construction to drive projects from site selection through launch.Coordinate with and manage outside counsel across the region, maintaining oversight of legal strategy, quality and costs.Identify and mitigate legal risks across the quick commerce and real estate portfolio.Stay current on relevant real estate laws, regulations and market trends across the region.Drive continuous improvement in legal processes — developing playbooks, templates and scalable solutions to support rapid network growth.A day in the lifeEach day brings diverse challenges in this fast-paced, multi-jurisdictional role. One morning, you might be negotiating three quick commerce site leases simultaneously across different cities, each with a different landlord, legal system and deadline. By afternoon, you're reviewing a build-to-suit agreement for a new logistics facility, advising on a construction dispute, and jumping on a call with local counsel about a regulatory query in another country. Some days will have you advising senior leadership on compliance escalations or strategic site decisions, while others will find you building out the playbooks and templates that allow the team to scale at pace. Throughout each day, you balance urgent quick commerce deal flow with longer-term strategic real estate work — directly impacting Amazon's rapidly growing operations network. Basic Qualifications:- 3+ years of post bar admission legal experience- Experience in reviewing, drafting, and negotiating commercial contracts- Experience in real estate, construction, or related transactional practice- Speak, write, and read fluently in English. Preferred Qualifications:- Experience of a mix of corporate law firm and in-house work- Experience working across multiple jurisdictions in the Middle East, North Africa, Turkey or South Africa- Experience in quick commerce, logistics, dark store or retail real estate- Experience with high-volume site acquisition or rapid roll-out programmes- Experience with construction contracts (FIDIC or equivalent) and development projects- Experience managing outside counsel and legal budgets- Comfortable making high-judgment decisions in ambiguous situations and managing competing priorities- Arabic and/or Turkish language skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Senior Procurement and Strategy Manager to oversee Vendor Sourcing and Management responsibilities. This role will focus on leading vendor negotiations, developing consistent negotiation methodology, and ensuring alignment with internal stakeholder teams. A successful candidate will be able to deliver on improved financial results, delivery performance, capacity and sustainability efforts. This individual will be expected to manage multiple vendors concurrently and directly, working with a team that contributes significantly to transportation procurement strategy and cross-functional network design objectives. Internal and external relationship management is paramount, along with strong analytical and problem-solving skills. In this role you will be responsible for leading complex, multi-party negotiations with cross-functional dependencies, serving as a strategic advisor to internal stakeholders, and driving AI-enabled procurement workflows as GSCTP builds toward an AI-native organization.Key job responsibilities• Negotiation: Leading complex, multi-party negotiations to deliver improved financial performance; structures multi-year partnerships balancing cost efficiency, service quality, and capacity assurance.• Market Intelligence & Cost Development: Conducting market research to develop rate benchmarks and should-cost models; translating market conditions and capacity trends into defensible negotiation targets and data-driven cost positions for internal stakeholders.• Subject Matter Expertise & Leadership: Serving as a strategic advisor to internal stakeholders and leadership - proactively shaping business requirements and translating them into vendor strategy, market positioning, and negotiation approaches. Actively develops other procurement specialists through mentorship, knowledge sharing, and negotiation coaching.• Strategy: Execute and define transportation procurement strategy that complements network design and operations strategy with limited oversight; develop scalable frameworks for vendor evaluation, performance management, and relationship governance.• AI & Automation: Scale and implement AI tools and workflows across GSCTP's procurement operations. Champion adoption of the AI toolkit by configuring solutions for team use cases and driving utilization that accelerates decision-making and improves negotiation outcomes. Encouraged to experiment with and create new AI tools or workflows that drive efficiency, quality, or speed within procurement operations.• Bias for Action: Drive complex, multi-stakeholder sourcing initiatives to completion; actively mitigate risks through contract structures and vendor diversification; maintain momentum through obstacles and ambiguity.• Communication: Primary author of strategic sourcing narratives (vendor evaluations, contract summaries, leadership updates); trusted to present recommendations to VPs and build consensus across cross-functional stakeholder teams.• Technical Problem Solving: Navigating complex challenges across the full procurement cycle, from sourcing and negotiations through legal requirements and systems integration, ensuring contract structures align with technical system constraints to deliver scalable, executable agreements.About the teamGlobal team responsible for procurement-related activities which include supporting and/or leading mid-to-large scale strategic sourcing events and complex contract negotiations with cross-organizational impact. Works closely with internal stakeholders to understand business requirements and to ensure that all supplier related activities meet cost, capacity and service goals. Basic Qualifications:- 5+ years of procurement experience- 5+ years of working cross functionally across several teams experience- 5+ years of using Microsoft Excel to manipulate and analyze large sets of data experience- Bachelor's degree- Experience developing or utilizing AI tools, automation platforms, or data-driven technologies to improve procurement or supply chain workflows Preferred Qualifications:- Master's degree- 5+ years of transportation and supply chain experience- Experience negotiating complex, multi-year logistics agreements with major carriers or logistics service providers- Demonstrated experience developing or scaling AI/automation tools in a procurement or supply chain contextAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 109,000.00 - 155,400.00 USD annuallyUSA, WA, Bellevue - 121,200.00 - 163,900.00 USD annually

Job DescriptionAs part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. We are looking for a Senior Product Manager, Technical to define and drive the product vision for AI Agent Evaluations within our Core Services AI Foundations team. You will own the end-to-end evaluation framework that enables application development teams to measure, benchmark, and continuously improve the quality, safety, and reliability of their AI-powered agents. This includes defining the product strategy for evaluation tooling, quality scoring methodologies, regression testing frameworks, and human-in-the-loop review workflows that give builders confidence their agents perform as intended before and after deployment. You will work backward from the needs of development teams in Applied AI Solutions and AWS building agentic AI applications and define how they assess agent behavior across dimensions including correctness, safety, groundedness, and customer satisfaction. You will partner closely with engineering and applied science teams to translate complex evaluation methodologies into intuitive, self-service products that scale across diverse use cases and agent architectures. The Core Services AI Foundations team within AWS Applied AI Solutions builds the foundational platform that enables application development teams to ship production-grade AI agents and applications with confidence. We provide the shared infrastructure, tooling, and guardrails that handle the hardest cross-cutting concerns in agentic AI: evaluation, identity and access management, observability and analytics, data and knowledge management, foundational agents, and user experience. Key job responsibilitiesOwn the product vision, strategy, and roadmap for AI agent evaluation capabilities, including automated evaluation pipelines, human review workflows, and quality benchmarking tools Write detailed product requirements that articulate evaluation framework APIs, scoring algorithms, and integration patterns Partner with applied scientists and engineers to translate research into production-grade product features Drive customer discovery to generalize evaluation requirements from diverse agent architectures, domains, and deployment patterns Define success metrics and instrumentation strategies that make evaluation product adoption, coverage, and impact visible to stakeholders Own go-to-market strategy, including positioning evaluation tooling relative to existing AWS services and third-party alternatives Drive alignment across dependent teams (identity, observability, data platform) to ensure evaluation signals integrate seamlessly with the broader Core Services AI Foundations platform A day in the lifeYou split your time between customer discovery, technical design, and cross-team alignment. On any given day you might be meeting with an application development team to understand how they assess agent quality, writing the narrative for a new evaluation capability, reviewing a technical design document with engineers, probing assumptions about scale, and defining acceptance criteria. You operate independently, make trade-offs across competing priorities, and own outcomes from requirements through launch and post-launch performance. About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionAs part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. We are looking for a Senior Product Manager, Technical to define and drive the product vision for AI Agent Evaluations within our Core Services AI Foundations team. You will own the end-to-end evaluation framework that enables application development teams to measure, benchmark, and continuously improve the quality, safety, and reliability of their AI-powered agents. This includes defining the product strategy for evaluation tooling, quality scoring methodologies, regression testing frameworks, and human-in-the-loop review workflows that give builders confidence their agents perform as intended before and after deployment. You will work backward from the needs of development teams in Applied AI Solutions and AWS building agentic AI applications and define how they assess agent behavior across dimensions including correctness, safety, groundedness, and customer satisfaction. You will partner closely with engineering and applied science teams to translate complex evaluation methodologies into intuitive, self-service products that scale across diverse use cases and agent architectures. The Core Services AI Foundations team within AWS Applied AI Solutions builds the foundational platform that enables application development teams to ship production-grade AI agents and applications with confidence. We provide the shared infrastructure, tooling, and guardrails that handle the hardest cross-cutting concerns in agentic AI: evaluation, identity and access management, observability and analytics, data and knowledge management, foundational agents, and user experience. Key job responsibilitiesOwn the product vision, strategy, and roadmap for AI agent evaluation capabilities, including automated evaluation pipelines, human review workflows, and quality benchmarking tools Write detailed product requirements that articulate evaluation framework APIs, scoring algorithms, and integration patterns Partner with applied scientists and engineers to translate research into production-grade product features Drive customer discovery to generalize evaluation requirements from diverse agent architectures, domains, and deployment patterns Define success metrics and instrumentation strategies that make evaluation product adoption, coverage, and impact visible to stakeholders Own go-to-market strategy, including positioning evaluation tooling relative to existing AWS services and third-party alternatives Drive alignment across dependent teams (identity, observability, data platform) to ensure evaluation signals integrate seamlessly with the broader Core Services AI Foundations platform A day in the lifeYou split your time between customer discovery, technical design, and cross-team alignment. On any given day you might be meeting with an application development team to understand how they assess agent quality, writing the narrative for a new evaluation capability, reviewing a technical design document with engineers, probing assumptions about scale, and defining acceptance criteria. You operate independently, make trade-offs across competing priorities, and own outcomes from requirements through launch and post-launch performance. About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionAs part of the AWS Applied AI Solutions organization (AAIS), we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.We are seeking a Principal Technical Program Manager to lead program execution for Mosaic, our strategic platform initiative delivering seven foundational pillars (Identity, Data and Knowledge, Foundational Agents, Evaluation, Onboarding, User Experience, and Data Analytics and Observability) that accelerate how AAIS teams build production-grade AI agents and applications. You will drive end-to-end delivery across multiple engineering teams, manage complex cross-organizational dependencies, and establish the mechanisms that transform Mosaic from an early-stage initiative into a scaled platform serving all of Applied AI Solutions. This role requires deep technical acumen in distributed systems and AI/ML infrastructure, a demonstrated ability to operate at principal-level scope across organizational boundaries, and the judgment to make trade-offs that balance speed of delivery with long-term platform coherence.The Core Services AI Foundations team within AWS Applied AI Solutions builds the foundational platform that enables application development teams to ship production-grade AI agents and applications with confidence. We provide the shared infrastructure, tooling, and guardrails that handle the hardest cross-cutting concerns in agentic AI: evaluation, identity and access management, observability and analytics, data and knowledge management, foundational agents, and user experience. Our customers are AAIS builder teams developing AI-powered enterprise applications for contact center, supply chain, healthcare, and life sciences domains. We reduce development time from months to days by abstracting complexity and eliminating undifferentiated heavy lifting. This role combines the ownership of a startup environment with the scale of AWS. You will help chart the course for how AWS builds AI products.Key job responsibilitiesDrive program strategy, roadmap planning, and execution across Mosaic's seven foundational pillars, coordinating delivery timelines and resolving cross-pillar dependencies that span multiple engineering teamsEstablish and operate program mechanisms (reviews, risk management, escalation paths) at VP/Director level to maintain velocity, surface blockers early, and drive decision-making across Applied AI Solutions leadershipLead cross-organizational coordination with AWS primitive service teams (IAM, Bedrock, AgentCore, OpenSearch, CloudWatch) to align on integration patterns, influence roadmaps, and close capability gapsDefine and track platform adoption metrics, convergence targets, and operational health indicators that demonstrate Mosaic's impact on reducing development time and eliminating duplicative work across AAISOwn technical program architecture decisions by decomposing ambiguous platform requirements into executable workstreams with clear milestones, acceptance criteria, and dependency chainsDrive operational excellence for Mosaic services including launch readiness reviews, region expansion planning, and production health standardsIdentify and drive strategic convergence opportunities across AAIS teams building overlapping capabilities, partnering early to influence designs toward reuse without constraining delivery momentumA day in the lifeYou start your morning reviewing platform delivery dashboards and triaging risks across active workstreams. You're leading a cross-pillar dependency review with engineering leads from Identity, Evaluation, and Observability teams, resolving a sequencing conflict and aligning on a revised integration timeline. You join a working session with an AWS primitive team to negotiate API contract changes needed for Mosaic's access control module. You then shift to preparing the weekly executive review, distilling complex technical trade-offs into a decision framework for Director and VP stakeholders. You meet with an AAIS application team evaluating Mosaic adoption, capturing friction points that feed directly into your next sprint's priorities. Your days move fluidly between technical depth and organizational leadership. You are equally comfortable whiteboarding system architectures and driving alignment across seven teams with competing priorities.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 10+ years of technical program management experience- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience leading engineering teams as a mentor or tech lead- Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent- 7+ years of working directly with engineering teams on distributed systems, platform infrastructure, or cloud services- Experience managing programs spanning 5+ engineering teams with complex cross-team dependencies, concurrent workstreams, and VP/Director-level stakeholder management- Demonstrated ability to decompose ambiguous, large-scale platform initiatives into executable program plans with clear milestones and dependency chains- Strong written communication skills with experience authoring narratives, program strategies, and technical documents for senior leadership audiences Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites- Experience running an effective operational excellence program- Master's degree in a technical field, or Master of Business Administration- Experience with AI/ML technologies- Experience driving convergence programs that reduce technical fragmentation across large engineering orgs- Familiarity with AWS services (Bedrock, AgentCore, IAM, CloudWatch, OpenSearch) and their application to AI workloads- Experience in platform adoption strategy, developer experience optimization, and go-to-market planning for internal infrastructureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

Job DescriptionJoin Amazon's dynamic environment as a Senior Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. This role specifically focuses on helping the team develop the newly launched Quick Commerce business within the Sub Same Day team - come help drive the future of delivery speed!In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities- Lead strategic initiatives related to network capacity within Amazon's new business units.- Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.- Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.- Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.- Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.- Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree in supply chain, business, engineering, finance or related technical or quantitative fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 126,900.00 - 181,400.00 USD annuallyUSA, TN, Nashville - 103,900.00 - 148,400.00 USD annuallyUSA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Job DescriptionAmazon Web Services (AWS) is seeking a Senior Data Centre Design Manager to join its Data Centre Design Engineering team in Dublin, Ireland. Our team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand.As a Senior DC Design Manager at AWS, you will lead designs for AWS Data Centres in our Europe, Middle East & Africa (EMEA) geography and impact other projects around the world. As a Senior DC Design Manager, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities• Communicate conceptual designs and create/maintain project documentation before, during, and after construction; • Creating and tracking metrics related to cost, quality and duration of design as well as collecting data from construction and commissioning teams as designs are implemented. Establishing capital project design budgets and contributing to complex business cases for existing region and new region deployment. Collaborating with AWS finance teams to secure funding for projects;• Working in partnership with AWS Engineering leads to schedule engineering resources and influence design changes based on internal customer needs;• Partnering with internal customers to establish project scope, schedule and deliverables. Create, review, and release design RFPs. Manage our external design consultants through the design and construction process. Coordinate with internal and external Mechanical, Electrical, Controls, and Cabling design engineers;• Think outside of the box to find innovative solutions prior to and during the construction process to reduce costs and schedule without negative impacts on quality or reliability. Travel for site assessments, internal design meetings, construction review, and interfacing with design consultants. Anticipated travel not to exceed 25%;- engage and manage the work of permitting and design consultants - Complete after-action reviews and identify opportunities for process improvement.A day in the lifeAs a Senior Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers delivering capacity projects across the Europe, Middle East & Africa geography. This role is an opportunity to collaborate with many facets of the AWS organization, external engineering resources and regulatory agencies.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications:- Bachelor's degree in Engineering or a related field- Knowledge of critical data center mechanical and electrical equipment- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities Preferred Qualifications:- Professional Engineering or Architectural License- Knowledge of building codes and regulations for your region- Experience in data center design, construction, operations, or facility maintenance- Experience in project managementAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you seeking an environment where you can apply state-of-the-art computer science techniques, data-driven decision making and problem solving skills in a real world setting? Do you want to build large-scale reliable, fault-tolerant distributed systems?Amazon Fulfillment Technology (AFT) provides critical services which interact with back-end systems to ensure customers orders are fulfilled on time in an optimized way.Join AFT Tech Team and be part of developing large-scale, distributed systems which optimize the fulfillment of customer orders. Interface with the physical world including conveyors & robots, and most importantly your systems will be used by thousands of associates to delight millions of customers. In this role the SDE will be responsible to engage multiple teams and design/develop and support large-scale, multi-tiered software applications and tools. The candidate must possess:Excellent problem solving skills. Sound understanding of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases. Be able to write Amazon quality code in an object oriented language - preferably in C/C++/Java. Good written and oral communication skills. Ability to adapt quickly to a fast-paced development environment.The successful candidate will be responsible for creating and delivering software and automated solutions to enable products that are used in Amazon fulfillment centers worldwide. The system that you build will have a direct impact on the Top Line performance of the company to the tune of hundreds of millions (USD). You will have influence on subsystem design and help build a team culture around practices that are critical to a quality product.We are looking for someone with a go-getter attitude who is ready to own a problem and passionately drive successful implementation. We want someone who is a quick learner and ready to learn and adopt latest computer science technologies. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced Injury Prevention Specialist (IPS) to join our team. In this role, you will be a part of the local WHS team and will lead both onsite injury prevention and proactive safety. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. You will work closely with AAs one-on-one with the goal to improve physical movement techniques prior to the onset of soreness or injury through ergonomic training and engagement.Core Impact Areas:Proactive Prevention - Drive injury prevention through advanced data analysis and evidence-based solutions. Design and implement targeted ergonomic interventions based on risk assessment findings and injury trends. Lead comprehensive workplace evaluations to identify and eliminate potential hazards before they cause harm. Transform complex injury data into actionable strategies that protect associates and optimize work processes.Wellness Education - Champion a culture of proactive health and injury prevention through innovative training programs and hands-on coaching. Develop and deliver engaging ergonomic education that empowers associates to make informed decisions about their wellbeing. Build trusted partnerships with operations teams to integrate prevention strategies into daily workflows. Create sustainable behavior change through personalized coaching and positive reinforcement techniques.Additional Job Elements include:Lift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level variesWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification- Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red Cross- Proficiency in Microsoft Office and digital recordkeeping Preferred Qualifications:- Experience in an occupational or industrial setting- Experience with an industrial wellness programAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Fort Worth - 60,200.00 - 90,200.00 USD annually

Job DescriptionWiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers' deserve the best connectivity and smart home experience possible. To find out more about eero, please checkout eero.com.The Connectivity team at eero is looking for an experienced engineer for our device software team located in Taipei. This team will be collaborating closely with the existing device software teams located in San Francisco, California. A Software Engineer architects, designs and develops features and applications on eero's operating system - eeroOS. They continually strive to innovate and raise the bar for Operational Excellence across the rapidly growing fleet of eero devices. They create customer value by developing cutting edge features working acro s cross-functional Mobile, Cloud and Data teams.This is a fantastic opportunity to have a significant impact on all aspects of a new product while working to build a world-class company that embodies great design, attention to detail, technological innovation, and quality.Key job responsibilities- Enhance the user experiences for eero's whole home connectivity products- Dive deep into embedded system internals- Design and implement embedded networking features- Work with core operating system, mobile and cloud teams to deliver features- Participate in architecting features and tackling intricate debugging across various teams.- Hands-on involvement in the entire networking stack, showcasing technical expertise and problem-solving skills- Collaborate with internal hardware, software and testing teams to develop and refine WiFi systems.- Interface with external vendors to address challenges and ensure integration of their solutions- Coordinate with global teams, adapting to different time zones and cultures to maintain project alignment- Provide technical guidance and mentorship to junior engineersA day in the lifeeero is a small and lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you’ll architect, design and develop features and applications on eero's operating system - eeroOS. You’ll work across Engineering, Product and CX teams to architect and define new, or improve existing customer/product features. You’ll design and implement code, test, deploy and maintain these across the eero fleet of devices.You will have flexibility on exactly what your day to day will look like. We work hard for our customers – people all around the world. You will take on the challenges and responsibilities to help deliver new products and features, continually strive to innovate and raise the bar for Operational Excellence across the rapidly growing fleet of eero devices and create customer value by developing cutting edge features working across cross-functional Mobile, Cloud and Data teams.About the teamWe are an energetic team that takes on any responsibility to help deliver for our customers. While we are delivering results, we are having fun.Our mission is to deliver the best connectivity experience to customers around the world. Our team owns new products and features that get delivered to these customers.We focus on customer satisfaction but also care about your career development. Joining us and growing up together! Basic Qualifications:- Experience building complex software systems that have been successfully delivered to customers- 3+ years of programming with at least one software programming language experience- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience in embedded wireless systems- Experience debugging, profiling, and implementing best software engineering practices in large-scale systemsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in storage and computing, developers can reliably store their data on Amazon's proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface and web platform that can store and retrieve any amount of data, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of websites. The service aims to maximize the benefits of scale and to pass those benefits on to developers.We are looking for a Software Development Engineer to join our new team to help us design, develop, and implement the next generation product. You will focus on the challenges of writing distributed software to handle the vast array of S3 use cases, with performance being the central binding theme. You will brainstorm new experiences with customers that break ground in enabling new enterprise workloads on S3.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.On-Call ResponsibilityS3 services are highly available, but there are times when we occasionally stray away from our normal operations. To minimize the impact of such excursions, we have on-call rotations. However, we set these up so there are focused time periods when you are on-call and when you are not, so you can focus on your day job when not on-call.Key job responsibilities- Design, implementation, deployment and maintenance of innovative software solutions to transform service performance, availability, cost, and security.- Use Rust and software engineering best practices to ensure the standard of quality of all team deliverables.- Write high quality distributed system software.- Work in an agile development environment, where you are always working on the most important stuff.- Mentor junior software development engineersA day in the lifeAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamS3 Express is a new zonal object storage class built for SSD-based Machine Learning, Data Lake workloads, providing a true single-zone and single- digit-millisecond latency storage class for the customers. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 4+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 168,100.00 - 227,400.00 USD annually

Job DescriptionThe Amazon Cyber Threat Intelligence (ACTI) organization is responsible for investigating, analyzing, and defending against sophisticated cyber threats targeting Amazon's global businesses and customers. ACTI combines technical expertise, strategic analysis, and advanced tooling to identify emerging threats, track adversary activities, and provide actionable intelligence across Amazon's security ecosystem.As a Software Development Engineer within ACTI Engineering, you will architect and build the development of mission-critical distributed systems that power Amazon's threat intelligence capabilities. You will make key technical decisions that shape our platform's architecture, designing scalable solutions that process, analyze, and correlate vast amounts of security data across Amazon's global infrastructure. Your technical leadership will directly influence ACTI's ability to detect, analyze, and respond to emerging security threats at scale.Key job responsibilities* Own and architect critical components of ACTI's threat intelligence platforms, making key technical decisions that impact system scalability, performance, and reliability* Design and implement distributed systems that process petabytes of security data* Lead the development of service-oriented architectures that integrate complex threat intelligence workflows* Drive technical decisions around data modeling, storage solutions, and processing frameworks* Own the full software development lifecycle, from design through deployment and operational excellence* Mentor junior engineers on system design, coding practices, and architectural patterns* Partner with threat intelligence analysts to translate complex requirements into scalable technical solutions* Building some of the largest scale intelligence tooling on earth to defend against evolving security threats* Production incidents and being part of an on-call rotationA day in the lifeAs an SDE II on ACTI Engineering, you contribute to the design and delivery of production systems that power threat intelligence at Amazon scale. On a given week you might:Design and implement services that ingest, normalize, and correlate investigative data from across AmazonDevelop and optimize APIs that provide intelligence data to internal customer teams, enabling them to build detections, agents, and dashboards on top of the platformPartner with analysts to translate investigative workflows into scalable, automated pipelinesLead technical design reviews, write design documents, and mentor SDEs on the teamOperate what you build — respond to operational events, drive root cause analysis, and improve system reliabilityEvaluate build-vs-buy decisions for intelligence tooling and present recommendations to leadershipYou work at the intersection of security, data engineering, and product development. The problems change frequently because the threat landscape does. You will have significant influence over architecture decisions and the technical direction of the platform.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 2+ years experience with threat intelligence platforms (TIP) or graph databases and query languages- Deep knowledge of analysis systems and security automation- 2+ years designing and implementing production-grade systems with Amazon Cloud Development Kit (CDK)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Annapolis Junction - 143,700.00 - 194,400.00 USD annuallyUSA, NY, New York - 158,100.00 - 213,800.00 USD annuallyUSA, TX, Austin - 143,700.00 - 194,400.00 USD annuallyUSA, VA, Arlington - 143,700.00 - 194,400.00 USD annuallyUSA, VA, Herndon - 143,700.00 - 194,400.00 USD annuallyUSA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionHelp us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren’t possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.AWS Security manages many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our services.A Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.A Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS IT Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas.A successful candidate will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties. Key job responsibilities* Application security reviews* Penetration testing* Projects and research work as needed* Security training and outreach to internal development teams* Security guidance documentation* Security tool development* Security metrics delivery and improvements* Assistance with recruiting activities and administrative work About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- 2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience- 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience- Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), or 2+ years of IT Security experience- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Knowledge of industry-based security vulnerabilities and remediation techniques Preferred Qualifications:- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- 2+ years of scripting, programming, or security code review in a common language, such as Python, Java or C++ experience- Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate basic tasks- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP- Knowledge of networking protocols, to include HTTP(S), DNS, and TCP/IP- Experience with AWS products and services- Experience with programming languages such as Python, Java, C++- Experience in scripting, programming, or security code reviewing in a common language, such as Python, Java, or C++- Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 159,300.00 - 212,800.00 USD annually

Job DescriptionAmazon's Global Engineering Services (GES) North America Design & Construction team is seeking a Construction Manager to serve as Amazon's owner's representative in the delivery of built facilities and infrastructure supporting our logistics network. In this role, you will manage the full construction lifecycle — from design review and contractor procurement through construction execution and operational handover — for new builds, retrofits, expansions, and program initiatives across your assigned region.You will be the primary point of interface between Amazon and its external partners, including developers, general contractors, design engineers, and regulatory authorities, while serving as the key integrator between construction and the internal Amazon teams responsible for equipping, furnishing, and operating our facilities. Projects range from targeted renovations to large-scale new facility builds, including fulfillment centers, sortation centers, delivery stations, and auxiliary buildings.This role requires strong technical construction expertise, sharp commercial acumen, and the ability to manage multiple concurrent projects independently. You will bring a disciplined approach to safety, budget management, schedule oversight, contract execution, and stakeholder communication — all in service of delivering world-class facilities for Amazon's customers.This role requires 60% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.Key job responsibilities• Serve as Amazon's owner's representative and primary construction integrator across all assigned projects• Manage multiple concurrent projects from design phase through construction and operational handover• Conduct detailed reviews of contractor bid packages, budgets, and schedules; identify and resolve discrepancies• Own comprehensive budget tracking, cashflow forecasting, and cost management• Negotiate construction, procurement, and labor contracts with developers and general contractors• Audit contractor performance to ensure skills, competencies, and resources meet project requirements• Coordinate with Authorities Having Jurisdiction for permitting, regulatory compliance, and approvals• Review construction documents and ongoing work for conformance to Amazon's building specifications and design standards• Identify and resolve design conflicts, schedule clashes, and coordination gaps across Amazon execution teams• Guide project teams — developers, design engineers, contractors, subcontractors, and internal stakeholders — throughout the project lifecycle• Champion Amazon's safety programs and hold all project members accountable to a safety-first culture• Maintain clear, concise, and transparent communication with all internal and external stakeholders• Assess project performance through KPIs for safety, quality, cost, schedule, and sustainability• Partner with teams responsible for facility transition, base building management, and turnover documentation• Identify value engineering and design enhancement opportunities in collaboration with internal engineering partners• Seek sustainable, environmentally responsible solutions throughout the construction processA day in the lifeYou act as Amazon's owner on the ground — ensuring safe, on-time, and on-budget execution of projects across your region. Your day may include:• Coordinating with general contractors on project status, upcoming milestones, and risks• Reviewing and responding to RFIs, submittals, change order requests, and schedule updates• Participating in OAC meetings enforcing accountability.• Conducting site visits to verify quality and safety compliance• Updating Amazon's project management systems with budget, schedule, and status information• Collaborating with stakeholders on facility readiness, equipment coordination, and operational handover planning• Review design documents and provide feedback to engineering and design partners Basic Qualifications:- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field- Experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or in other Commercial Development and Construction related disciplines Preferred Qualifications:- Experience communicating results to senior leadership, or experience delivering results for large, cross-functional initiatives/projects- Experience managing multiple projects, prioritizing, planning, and managing timeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 69,700.00 - 122,000.00 USD annually

Job DescriptionWe are seeking a Sr. Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation.Key job responsibilities- Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles- Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods- Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance- Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system- Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance- Mentor fellow scientists and engineers while maintaining strong individual technical contributionsAbout the teamFauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces.We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Basic Qualifications:- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of industry or academic research experience- Strong publication record at major Robotics/ML/AI conferences (e.g., RSS, CoRL, ICRA, IROS, NeurIPS, ICML, ICLR)- Experience programming in Python, C++,or related language- Experience with sim-to-real transfer for robotic systems- Demonstrated track record of leading technical projects- Experience mentoring junior scientists/engineers Preferred Qualifications:- History of impactful first-author publications at major conferences- Experience bridging research with practical engineering implementation in robotics systems- Experience with visual navigation, semantic navigation, or foundation models applied to robot navigation- Experience evaluating and benchmarking multiple navigation approaches (classical, learning-based, foundation model-based)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIt’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We build the complex software solutions that work across our vendors, warehouses and carriers to optimize both the time and cost of getting packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.We are looking for a Sr. Technical Program Manager (TPM) to join our growing team! This position requires influencing across multiple teams, businesses, and senior leaders. The role requires a deep understanding of customer needs and thinking big about how we can make the purchase experience across online retail seamless and delightful. The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.Key job responsibilities1. Drive the SDLC process end-to-end through structured mechanisms from ideation to launch of product features and post launch tracking of adoption and business metrics improvements2. Collaborate with wider stakeholders to identify customer pain points and influence the product and delivery roadmap to address the same.3. Inspect & adapt the delivery processes to bring continuous improvements in quality and speed.4. Share knowledge and best practices within and across SWA teams5. Driving technical programs related to invoicing/billing customers for the logistics services that Amazon Shipping provides to them, and the subsequent process around the collection management of the payments received from our customers will be one of the key area of responsibility Basic Qualifications:- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience in FinTech domain with UPI, digital wallets, cards , driving programs involving Billing and Payment flows (Accounts Payable, Account Receivable) and having interface with accounting, tax systems, Ledger systems, is highly desiredOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe ASEAN Specialist team at AWS is hiring a Principal Data Transformation Architect to partner with our most strategic enterprise customers across the region. You'll serve as a trusted transformation advisor - combining deep technical expertise in data platforms, analytics, and AI/ML with strategic business acumen to drive enterprise-wide platform decisions and transformation outcomes. If you're energised by being a data and analytics thought leader, serving as a trusted advisor on data strategy to C-suite executives, architecting complex data and AI solutions at scale, and navigating competitive platform migrations across diverse ASEAN markets, we'd love to hear from you.Sales, Marketing and Global Services (SMGS) This is a role within Sales, Marketing and Global Services (SMGS). AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilitiesAs a Principal Data Transformation Architect in the ASEAN Specialist Team, you bring deep expertise in enterprise data architecture, analytics modernisation, and AI/ML that will help us address the strategic transformation needs of our largest customers. You will be the go-to person for driving data and AI platform decisions at the executive level. In this role you will be:- Serving as the primary transformation architect for C-suite executives (CIOs, CDOs, CTOs), driving strategic platform decisions through deep business understanding and technical conviction.- Leading complex data and AI transformation initiatives spanning data platform migrations, analytics modernisation, and generative AI adoption across ASEAN's most strategic enterprises.- Architecting solutions that address immediate needs while building foundations for long-term success, including developing reference architectures and establishing data governance frameworks.- Driving competitive platform migrations and securing strategic commitments from enterprise accounts.- Developing transformation methodologies and reusable patterns that can be applied across the region to scale impact.A day in the lifeWhat does a day in the life of a Data Transformation Architect look like? You will:- Engage directly with C-suite executives to align transformation roadmaps with business outcomes and drive strategic platform decisions in AWS's favour.- Navigate complex competitive dynamics with incumbent data platforms, articulating AWS's differentiated value for enterprise data and AI workloads.- Architect end-to-end data and AI solutions - spanning data lakes, analytics, machine learning, and generative AI - tailored to customer business context and regulatory requirements.- Conduct executive advisory reviews with senior data and AI leaders, focusing on transformation progress and strategic commitments.- Collaborate with field teams, in-country specialist SAs, and account teams to orchestrate execution and ensure sustained customer success.- Coach and uplift the broader SA team by establishing the strategic and technical bar for complex customer engagements.- Create mechanisms - transformation frameworks, reference architectures, and enablement content - that help you scale proven patterns across the region.- Represent AWS at executive forums, industry conferences, and customer events.About the teamThe ASEAN Specialist Team is a group of domain experts who bring deep technical expertise across their respective technology areas. As a Specialist SA, you operate across the full customer engagement lifecycle, from early-stage strategic advisory to production-ready design, serving as a trusted advisor to customers and a key contributor to ASEAN's technology strategy. You'll work alongside specialists in data, analytics, AI/ML, and application modernisation, in a team that values builder culture, intellectual curiosity, and customer obsession. Basic Qualifications:- Knowledge of AWS or cloud technologies- 15+ years of experience in enterprise data architecture, data engineering, and analytics solution design.- Demonstrated experience engaging and influencing C-suite executives (CIO, CDO, CTO) on technology strategy and transformation decisions.- Deep understanding of modern data platforms including data lakes, data warehouses, streaming architectures, and lakehouse patterns.- Experience leading enterprise-scale data platform migrations or modernisation initiatives.- Understanding of data governance, data sovereignty, and regulatory compliance frameworks relevant to ASEAN markets. Preferred Qualifications:- Experience leading large enterprise transformations with AWS/cloud services- Strong understanding of AI/ML technologies, including model development lifecycle, MLOps, and generative AI foundations, with the ability to bring in AI where suitable to complement data and analytics initiatives.- Experience driving competitive platform migrations from incumbent data platforms (e.g., Teradata, Oracle, Cloudera, Snowflake, Databricks) to AWS.- Track record of influencing large customer pursuits through strategic advisory and transformation initiatives.- Experience working across multiple ASEAN markets with an understanding of regional business dynamics and regulatory landscapes.- Industry/Cloud certifications including AWS certifications (e.g., Data Analytics Specialty, Machine Learning Specialty, Solutions Architect Professional).- Technology breadth, including understanding of analytics, AI/ML, data engineering, and modern application architectures.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes. - Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- EMT-basic certification from the Department of Health of the state you are working in- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR Preferred Qualifications:- Knowledge of Microsoft Office including Outlook, Word, and Excel- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, UT, SALT LAKE CITY - 26.00 - 31.00 USD hourlyUSA, UT, Salt Lake CIty - 26.00 - 31.00 USD hourlyUSA, UT, Salt Lake City - 26.00 - 31.00 USD hourly

Job DescriptionThe Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through state-of-the-art generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.We are looking for a seasoned Principal Product Manager - Technical (PMT) to work with us building delightful video advertising experiences across store experiences. Our vision is deliver personalized, and engaging video content that adapts to individual shopper preferences, scales across diverse page types, remains relevant to shoppers unique needs, and integrates seamlessly with organic recommendations .Key job responsibilities* Chart and execute a course for delivering customized, differentiated shopping experiences through the use of video for different customers and pages* Develop a strong collaboration with Amazon Stores partners for prioritization and execution of new product features, CX experiences and monetization strategies* Obsess over your customers and work backwards to define tenets, customer experiences, long-term goals, focus areas and key success metrics.* Develop and present working backwards documents and product plans* Influence senior leaders across Amazon by proactively communicating your vision, reporting plans and progress, and aligning with Amazon's core leadership principles Basic Qualifications:- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Experience working on shopper facing products- Experience with video driven shopper experiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 197,900.00 - 267,800.00 USD annuallyUSA, WA, SEATTLE - 179,900.00 - 243,400.00 USD annually

Job DescriptionThis is a full-time, permanent, non-remote position based in São José - SC and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Brazil in order to be eligible for consideration.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing real-time, hands-on support at the station to ensure our customers receive their packages on time, as promised.As a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers via phone and email;- Empathizing with and prioritizing customer needs;- Upholding company values and treating every customer with respect;- Resolving issues and setting appropriate expectations with customers;- Clearly understanding and responding appropriately to customer concerns;- Consistently composing grammatically correct, concise, and accurate written responses to customer inquiries;- Approaching problems logically and with good judgment to ensure the best customer outcome;- Making quick and effective decisions on behalf of the customer.This is an on-site position with a 5x2 schedule, including weekends and holidays.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Helping resolve issues to ensure that the customer receives his package or a solution to their problem.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses. Basic Qualifications:- High school or equivalent- Speak, write, and read fluently in English- Experience with Microsoft Office (Excel, Word, PowerPoint) and Outlook- Experience in Customer Service Preferred Qualifications:- Bachelor's degree in a relevant field or equivalent work experience- Experience in understanding performance metrics and developing them to measure progress against key performance indicators.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for an opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Key job responsibilities- The primary responsibility of this role is to perform quality checks on English & Kannada digital content while listening to music and identify errors reported by various systems and customers based on the SOPs - You should have the passion to listen to music. You will be expected to work with headsets majorly as quality checks will be performed on Music Tracks/Albums. - You need to continuously adapt to the business priorities, learn the features of multiple tools and systems used by the team. You need to follow SOP, identify and report errors in the content. - You will need to be aware of basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA and adhere to business expectations. You will be measured on the compliance to these metrics, SLA requirements, QA guidelines, Team goals and ability to ideate and drive process improvements for closure. - In addition, you must be able to pay close attention to minute details, have good communication & writing skills, and a professional demeanor.- Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operationsA day in the lifeAs a Digital Content Associate at Amazon Music, your day revolves around ensuring the seamless delivery of high-quality digital content to our listeners. With a passion for music as your driving force, you'll start by donning your headset and immersing yourself in the world of music tracks and albums.In this dynamic role, each day presents new challenges and opportunities to influence how Amazon Music engages with fans, artists, and creators on a global scale. Join us for a day filled with music, collaboration, and innovation.About the teamAt Amazon Music, our team is dedicated to revolutionizing the way fans, artists, and creators connect through immersive audio entertainment experiences. With a passion for music and a commitment to excellence, we collaborate tirelessly to deliver high-quality digital content that resonates with audiences worldwide. Basic Qualifications:- Bachelor's degree and knowledge of Basic MS Office products and applications- Good English & Kannada language proficiency: verbal, writing, reading and comprehension Preferred Qualifications:- Knowledge of Excel at an advanced level , Good at data analysis and troubleshooting issues related to content editing.- Familiarity with Amazon Music and its competitorsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.