Amazon

Job DescriptionApplication deadline: Jul 12, 2026This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.The Applied AI Solutions Architecture team within AWS is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. This role is part of the AI Velocity Team — a service-specific approach that assigns dedicated advisory and hands-on development resources directly to customers to achieve production-ready outcomes in weeks instead of months. As an Applied AI Solutions Architect, you will be embedded with customers to help them prepare their Amazon Connect implementations for production by focusing on three critical pillars of agentic AI: Model Selection — Guiding customers through evaluating and selecting the right foundation models (via Amazon Bedrock) for their contact center use cases, balancing latency, accuracy, cost, and compliance requirements. Prompt Configuration — Designing, testing, and optimizing AI prompts and system instructions for Amazon Connect AI agents, including self-service agents, answer recommendation agents, and custom orchestrator agents. Tool Configuration — Architecting and building the tool integrations (APIs, Lambda functions, data connectors, knowledge bases) that agentic AI systems use to take actions on behalf of customers and agents — including configuring MCP (Model Context Protocol) servers for standardized tool discovery and invocation, and enabling A2A (Agent-to-Agent) communication patterns for multi-agent orchestration across enterprise systems. A critical dimension of this role is Customer Data Readiness — assessing, preparing, and structuring customer data assets so that AI agents can reliably access, retrieve, and act on the right information. You will help customers evaluate their data landscape, identify gaps, establish data pipelines, and ensure their knowledge bases, CRMs, and backend systems are AI-ready before agents go live. You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for their Amazon Connect + Unlimited AI deployments. This is a deeply technical, hands-on role — you will write code, build integrations, configure agents, and pair-program with customer engineering teams. Willingness to travel up to 25-40% for on-site customer engagementsKey job responsibilitiesCustomer Engagement: Lead technical discovery sessions with customer teams to understand business requirements, existing contact center architecture, and AI readiness. Translate findings into actionable implementation plans. Customer Data Readiness: Conduct data readiness assessments to evaluate the quality, accessibility, structure, and governance of customer data assets (CRMs, knowledge bases, ticketing systems, order management, etc.). Identify data gaps, recommend remediation strategies, and help customers build the data foundation required for effective AI agent tool use and RAG-powered responses. Agentic AI Implementation: Design and configure agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action integration. MCP Server Configuration: Design and deploy Model Context Protocol (MCP) servers that expose customer tools, data sources, and APIs in a standardized format — enabling AI agents to dynamically discover and invoke capabilities across the customer's technology stack. A2A (Agent-to-Agent) Integration: Architect Agent-to-Agent communication patterns that allow Amazon Connect AI agents to collaborate with specialized agents across the enterprise (e.g., billing agents, order management agents, IT support agents), enabling multi-agent workflows that span organizational boundaries. Integration Development: Build serverless integrations using AWS Lambda, API Gateway, Step Functions, and scripting (Python, Node.js) to connect Amazon Connect AI agents with customer data systems (CRMs, ERPs, databases, knowledge bases). Cloud Data Access: Architect secure access patterns to cloud-based data systems (Amazon DynamoDB, Amazon RDS, Amazon S3, Amazon OpenSearch, Amazon Kendra/Knowledge Bases for Bedrock) to power AI agent tool use and retrieval-augmented generation (RAG). Pre-Production Validation: Guide customers through testing, evaluation, and validation of AI agent performance against defined success criteria before production deployment. Knowledge Sharing: Create reusable artifacts (reference architectures, implementation guides, sample code, prompt libraries, data readiness checklists) that scale best practices across the Connect SA community and partner ecosystem. Service Team Collaboration: Provide feedback to Amazon Connect and Amazon Bedrock product teams based on real-world customer implementations, contributing to product roadmap prioritization. A day in the lifePair-programming with customer developers to build and test AI agent configurations Designing prompt strategies and evaluating model performance across different foundation models Configuring MCP servers to expose customer APIs, databases, and tools in a standardized format for agent consumption Designing A2A workflows where Amazon Connect agents hand off to or collaborate with specialized agents across the customer's enterprise Configuring knowledge bases and data connectors for RAG-powered agent responses Conducting architecture reviews and providing prescriptive guidance for production readiness Documenting implementation patterns and contributing to the team's knowledge base Participating in weekly syncs with Connect service teams to share customer feedback and product insights About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Experience in machine learning, data mining, information retrieval, statistics or natural language processing, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware- Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Preferred Qualifications:- 2+ years of contact center experience, or experience with AWS services or other cloud offerings- Hands-on experience with Amazon Bedrock, including model invocation, agent creation, knowledge base configuration, and guardrails- Experience with agentic AI patterns — multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows- Hands-on experience building and deploying MCP servers — exposing enterprise tools and APIs via Model Context Protocol for dynamic agent tool discovery and invocationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Must be available to work flexible shifts including days, nights and/or weekends. - Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.If you are assigned to a site in the jurisdiction of the New York City Fire Department, you may be required to attend training and testing to become and maintain a Certificate of Fitness Holder for building occupancy compliance. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, Rosedale - 30.00 - 36.00 USD hourly

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Must be available to work flexible shifts including days, nights and/or weekends. - Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.If you are assigned to a site in the jurisdiction of the New York City Fire Department, you may be required to attend training and testing to become and maintain a Certificate of Fitness Holder for building occupancy compliance. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, Holbrook - 30.00 - 36.00 USD hourly

Job DescriptionApplication deadline: Jul 12, 2026At Amazon, we're committed to being Earth's most customer-centric company. The Amazon Customs & Trade (ACT) team plays a critical role in that mission — delivering end-to-end customs brokerage services that keep global supply chains moving efficiently and compliantly.We are looking for a detail-oriented and customer-obsessed Customs Brokerage Specialist to join our growing team. In this role, you will own daily customs clearance operations across ocean, air, rail, and truck cross-border shipments — partnering with freight forwarders, sellers, and vendors to ensure accurate documentation, timely entry filing, and full regulatory compliance. You'll be a key escalation point for clearance issues and a trusted resource for internal and external stakeholders.Key job responsibilitiesVerify completeness and accuracy of customer onboarding documentation and commercial recordsPrepare and submit import documentation to regulatory agencies to ensure timely release and deliveryPerform accurate data entry for entry filing, tariff classifications, and inspection recordsMonitor shipment clearance status and manage issue escalation with freight forwarders and logistics partnersGenerate and track delivery forms, ensuring all compliance requirements are metMeet daily and weekly KPI targets for entry submission accuracy and timelinessServe as second-tier support for Customer Service escalations related to cross-border shipmentsCollaborate with origin and destination logistics teams to resolve shipment issues end-to-endAbout the teamThe Amazon Customs & Trade (ACT) team is a fast-paced, high-impact group of logistics and compliance professionals dedicated to making international trade seamless for Amazon's customers and partners. We operate at the intersection of global supply chain, regulatory compliance, and customer experience — and we hold ourselves to the same high bar we set for our customers. We value precision, ownership, and continuous improvement, and we're looking for teammates who do too. Basic Qualifications:- Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)- Work 40 hours/week, and overtime as required- Experience performing accurate data entry and analysis- 2+ years of customs entry writing experience with a proven track record handling complex, high-value shipments Preferred Qualifications:- High school or equivalent diploma- Bachelor's degree in logistics, transporation, supply chain, or business- Licensed customs brokerAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.If you are assigned to a site in the jurisdiction of the New York City Fire Department, you may be required to attend training and testing to become and maintain a Certificate of Fitness Holder for building occupancy compliance. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, Westhampton Beach - 30.00 - 36.00 USD hourly

Job DescriptionAre you passionate about creating resilient cloud systems that power mission-critical operations? Do you thrive on independently solving novel problems, building automation, and engineering reliability at scale for some of the world's most complex environments?Amazon Web Services is seeking experienced AWS Dedicated Cloud Engineers to join our Region Reliability Engineering & Automation (RRE&A) team. Our mission is to ensure the seamless operation of AWS's dedicated cloud regions through proactive reliability engineering, automation, and advanced solutions.We're looking for engineers who go beyond following runbooks — you diagnose unfamiliar issues without playbooks, build automation that eliminates operational toil, and serve as a subject-matter expert in at least one technical domain. You understand the Agile mindset and DevOps philosophies, and you're ready to redesign systems, processes, and tools to deliver operational excellence on a massive scale.If you're ready to dive deep, own complex problems end-to-end, mentor other engineers, and make a visible impact in cloud computing, we're excited to meet you.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Own Complex Problem Resolution: Independently diagnose and resolve novel issues across multiple service domains without relying on existing SOPs or escalation. Identify root causes and drive permanent fixes. - Build and Ship Automation: Design, implement, and maintain automation (Terraform, IaC, scripting) that measurably reduces operational burden and improves regional reliability at scale. - Serve as Domain Expert: Develop and maintain deep subject-matter expertise in at least one technical area (networking, storage, compute, security, Kubernetes, etc.) and serve as a go-to resource for the team. - Enhance Regional Reliability: Expand regional coverage for AWS's critical services, proactively identifying systemic risks and driving solutions before they impact mission-critical operations. - Mentor and Elevate the Team: Guide engineers through complex troubleshooting, share knowledge across the team, and contribute to a culture of operational excellence. - Support National Security: Partner with U.S. Intelligence and Defense agencies to ensure mission resilience, implementing secure, reliable, and scalable cloud solutions.A day in the lifeOn a typical day, you'll lead troubleshooting efforts on complex multi-service issues, drive automation projects from design through deployment, and mentor junior engineers on your team. You'll collaborate with service teams across AWS to resolve region-specific challenges, contribute to architecture decisions, and continuously improve operational processes. You'll participate in on-call rotations and often serve as the escalation point for difficult issues that don't have existing playbooks.About the teamAWS Region Reliability Engineering & Automation offers the entrepreneurial feel of a start-up within one of the world's most advanced cloud organizations. You'll work with a team that believes in tackling hard problems, growing expertise, and driving a more reliable and resilient future for AWS's largest government customers.Why AWS:Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Basic Qualifications:- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 2+ years of systems administration (Linux or Windows) experience- Experience in systems administration, network administration, AWS cloud app development, DevOps or site reliability engineering- Experience troubleshooting and debugging technical systems, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience managing full application stacks from the OS up through custom applications- 3+ years of scripting language experience, or Bachelor's degree in computer science or equivalent- 3+ years of deploying and operating in a Linux/Unix environment experience- Current, active TS/SCI US Government Security Clearance Preferred Qualifications:- Experience troubleshooting skills at all levels, from application to network to host- 5+ years of systems administration, network administration, AWS cloud app development, DevOps or site reliability engineering experience- 5+ years of scripting language experience- 5+ years of Linux operating systems experience- 2+ years of Amazon experience, or experience with AWS services or other cloud offeringsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Jessup - 116,900.00 - 167,400.00 USD annually

Job DescriptionAmazon Robotics is at the forefront of applying state-of-the-art artificial intelligence to solve real-world challenges at unprecedented scale. Our fulfillment centers handle more individual items than any company in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement with state-of-the-art AI. We collaborate with customers across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions.As a Business Intelligence Engineer on GO-AI's Technology & Development Team, you'll work with cross-functional teams (Science, Software, Data, BIE) managing massive-scale, proprietary datasets to develop foundation models that achieve human-level performance on complex real-world tasks. Your work will directly impact millions of daily operations across Amazon's global fulfillment network.This is a rare opportunity to work with a team building AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration. You'll collaborate with world-class scientists, engineers, and operations teams to deploy state-of-the-art research into production systems that deliver real-world impact at global scale.Key job responsibilities• Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports and dashboards.• Development of moderately to highly complex data processing jobs using appropriate technologies (e.g. SQL, Python, Spark, AWS Lambda, etc.)• Development of dashboards and reports.• Collaborating with stakeholders to understand business domains, requirements, and expectations. Additionally, working with owners of data source systems to gain insights into capabilities and limitations.• Deliver minimally to moderately complex data analysis.• Adopt best practices in reporting: data integrity, test design, validation, and documentation.• Ensure excellence in verbal and written communication.• Comfortable wearing multiple hats and go over and above to drive results.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Robotics (AR) Technology Enablement Services (TES) Team enables AR’s people, purpose, and place to deliver the future. We remove barriers, drive organizational productivity, and foster growth. We serve AR leadership, product customers, and employees, and collaborate with teams throughout FTR. Creating a safe, inclusive, and productive workplace experience. Designing and iterating on learning, development, and engagement solutions to support needs of operators and employees. Synthesizing and articulating AR’s long-term strategy, near-term goals, product roadmaps, and workforce strategy. Developing and managing cross organizational mechanisms, reporting, programs, and Sustainability efforts. Basic Qualifications:- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) Preferred Qualifications:- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Westboro - 82,300.00 - 144,000.00 USD annually

Job DescriptionThe Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilities- Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center - Troubleshoot facility equipment and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Write procedures - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objects- Perform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsMilitary Ratings/MOSs:- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT- Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of relevant work experience- Can bend or twist the body into unusual positions while working- Can use hands to manipulate small wires and objects- Can walk on job sites in uneven terrain- Can work at heights and from ladders- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 4+ years of data center engineering experience- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience in data center engineering- Can perform physical tasks all day without becoming overly tiredAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Fairfax - 37.00 - 65.00 USD hourly

Job DescriptionAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Annapurna Labs is a semiconductor company established by veterans of the industry and is now part of Amazon Web Services (AWS). We develop innovative products, manufactured on cutting edge technologies. We offer a dynamic, open, teamwork environment operating at a rapid pace.Exciting opportunity to join Amazon in developing its next generation products for the cloud market.We are looking for talented people to join us, as leaders in our excellent Physical Design team, adopting super advanced process nodes, mentoring team members, and further developing our implementation methodologies.To learn more about Annapurna Labs, you're welcome to watch the following video from the recent re:Invents: conference: https://www.youtube.com/watch?v=9NEQbFLtDmghttps://www.youtube.com/watch?v=zGBdb2VnxNohttps://www.youtube.com/watch?v=O6EMdeuq_s8Key job responsibilities* Daily involvement in all aspects of physical design chip development (RTL2GDS), including floorplanning, synthesis, clock tree synthesis, place and route, static timing analysis, power and noise analysis, physical verification testing, and equivalence checks.* Being actively engaged in design-backend convergence aspects and defining timing constraints.* Taking full end-to-end responsibility for the physical design of macros and clusters level, according to specifications, under challenging constraints, with focus on optimizing power, area, and performance.* Participation in the development of design flows, using a variety of EDA tools and vendors such as Synopsis and Cadence.* Engaged in defining implementation and signoff methodologies.A day in the lifeYour day will be a dynamic blend of technical innovation and collaborative problem-solving. You'll dive deep into intricate chip design processes, working with state-of-the-art tools and technologies to create semiconductor solutions that drive cloud computing forward. Expect to engage in complex design challenges, collaborate with brilliant engineers, and see your work directly impact global technological advancement.About the teamWe are a passionate group of semiconductor experts dedicated to pushing the boundaries of cloud technology. Our team thrives on innovation, collaboration, and continuous learning. We value diverse perspectives and believe that breakthrough technologies emerge from inclusive, supportive environments where every team member can contribute their unique insights.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of experience in physical design- Understanding the entire place and route flow (“RTL to GDS”)- Very deep understanding of timing- Process and technology (advanced nodes) oriented- Leadership and mentoring skills Preferred Qualifications:- Full-chip experience (floor plan, layout, timing)- Previous experience in high-speed designs, multi-voltage (low power) designsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis position requires in-role training at an operating site which will be 2+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, UT, Richfield - 70,000.00 - 90,900.00 USD annually

Job DescriptionJoin our Healthcare Finance Operations team as a Senior Financial Analyst focusing on refund operations across Amazon Health Services, including One Medical and Amazon Pharmacy. You will be responsible for coordinating manual refund workflows, serving as a subject matter expert for the AR teams across these businesses, and managing unclaimed property and escheatment matters in collaboration with the Tax team.This role requires expertise in Accounts Receivable/Accounts Payable (AR/AP) systems across Amazon Health Services businesses, with a focus on process improvement, banking coordination, and stakeholder collaboration. You will manage communications with banking partners regarding failed refunds and payment disbursements, and interact with the escheatment team on unclaimed property compliance.In this position, you'll leverage your problem-solving skills and financial acumen to improve existing refund processes across multiple healthcare business lines, analyze uncashed checks, design process improvements, and implement effective financial controls. You'll work closely with cross-functional teams across banking, compliance, and operations to ensure accurate financial reporting while maintaining the highest level of controllership.Key job responsibilities- Coordinate refund communications and resolution timelines, serving as the operational point of contact for all unclaimed property and escheatment matters across Amazon Health Services (One Medical, Amazon Pharmacy)- Manage banking partner relationships, including coordinating resolution of failed refunds, ensuring timely reprocessing of returned payments, and overseeing account setup and check disbursement processes across multiple funding sources- Partner with the Tax and escheatment teams on unclaimed property compliance, including regulatory expertise, rule interpretation, proper handling of dormant funds, and reporting requirements- Analyze data from AR and AP systems across Amazon Health Services to identify trends, issues, and improvement opportunities in refund processes.- Design, lead discussions, and drive implementations of process improvements that enhance efficiency and controllership across refund and escheatment workflows- Proactively dive deep into financial data to ensure reporting accuracy, identify discrepancies, and execute fixes while maintaining high standards of controllershipA day in the lifeYour day begins by reviewing refunds across Amazon Health Services businesses and the status of uncashed checks requiring action. You'll collaborate with AR specialists from One Medical and Amazon Pharmacy to address questions about complex refund scenarios, coordinate with banking partners on failed or returned payments, and work with the Tax team on unclaimed property matters. Throughout the day, you'll analyze refund data to identify process improvements, meet with stakeholders across banking and compliance to discuss and implement solutions, and document updated procedures to ensure consistent financial controls are maintained across the organization. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 2+ years of experience managing banking relationships or coordinating with financial institutions on payment processing, refunds, or disbursements- Bachelor's degree in finance, accounting or related field, or Bachelor's degree and 4+ years of Accounts Receivable or Account Payable experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes- Experience with escheatment/unclaimed property compliance and reporting- Experience communicating with banking partners on payment operations, failed transactions, or check disbursements- Experience designing and implementing process improvements in a healthcare finance environment- Experience working with stakeholders across multiple business functions (banking, compliance, operations)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 66,900.00 - 117,100.00 USD annually

Job DescriptionThe US Hardlines organization is seeking a seasoned Finance Leader to join the team. This is an exciting opportunity to thought-partner with category leaders, drive mission-critical business decisions and provide finance leadership in one of the largest Product Family within US Stores.The successful candidate will be a self-starter with a deep passion for controllership and proven ability for PnL stewardship. This is a great opportunity for some one looking to broaden their end to end PnL management experience while influencing complex business decisions and deep diving high growth initiatives. Additionally, this person will cross-functionally senior leaders across operations, retail category, merchandising and advertising and marketing teams to ensure we are striking optimal trade-offs for decision support. Key job responsibilities- Serve as the Finance leader for the heavy bulky categories working directly with Category leaders to drive Business forward- Lead PnL reviews and present Profitability insights- Perform financial reporting, ad-hoc business analyses and financial modeling- Contribute to business decisions through insightful analysis, factoring in end-to-end impact to systems, and financial controls- Lead and influence continuous improvement opportunities through automation- Serve as PnL steward, facilitating reviews with cross-functional partners and educating other stakeholders on topline vs bottom-line trade offs and Profit drivers- Partner with Category teams and Supply chain on accurate, timely forecasts that capture category-specific nuances like seasonality Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience Preferred Qualifications:- MBA, or CPA- Knowledge of SQL/ETL- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.The success of Amazon Leo depends on the quality, reliability, cost, manufacturability, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.Key job responsibilities- Safety & Quality Leadership: Champion high safety and quality standards for both products and personnel.- Satellite Integration & Testing: Perform integration and testing of Leo satellites and complex subassemblies in cleanroom and ESD-controlled environments.- Hardware Handling: Conduct rigging and critical lifts of bulky, sensitive hardware with precision and care.- Precision Tooling: Utilize calibrated tools such as torque wrenches, optical inspection devices, micrometers, and calipers.- Technical Interpretation: Read and interpret engineering drawings, schematics, and technical documentation.- Process Compliance: Execute work in accordance with established procedures, specifications, and work instructions- Non-Conformance Documentation: Identify and document non-conformities as required to ensure traceability and corrective action.- Digital Systems Use: Operate computer software programs including Manufacturing Execution System (MES) in SAP.- Collaboration & Improvement: Partner with Manufacturing Engineers (ME) to develop, refine, and document activities, driving continuous improvement opportunities.- Operational Support: Perform other related duties as assigned to maintain an efficient, safe, and effective work environment- Flexibility: Work overtime when required and adapt to working independently or collaboratively within a team.Additional Requirements:- Willing to work all shifts, overtime and weekends as needed. Estimated shift time: 1st shift: 6:00am to - 4:30pm Sunday - Wednesday OR Wednesday - Saturday 2nd shift: 5:00pm - 3:30am Sunday -Wednesday OR Wednesday - Saturday- Able to stand for long periods of time and perform repetitive assembly operations- Able to climb and down ladders, work in tight spaces, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position- Able to lift at least 25 lbs. unassistedCandidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines. The starting pay for this role in Washington State is up to $33.50/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThe MFG Assembly Technician II is responsible for the assembly of Amazon Leo satellites. You will work closely with engineering, test, quality and operations teams to deliver Amazon Leo production hardware to final integration. Your day will involve hands-on responsibilities such as mechanical assembly, avionics integration, rigging, harnessing connections, fiber optic splicing and testing, requiring attention to detail, precision and adaptability. You’ll ensure that every satellite build meets the highest standards of quality, workmanship, and safety, while maintaining strict timelines to support launch schedules. Basic Qualifications:- high school diploma or equivalent- 1+ years in a high traceability manufacturing environment, or relevant trade school certification- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches)- 1+ years working with test tools and test methods that adequately validate the system- Experience reading, interpreting and working from engineering documentation and/or drawings Preferred Qualifications:- Aircraft & Powerplant (A&P) certification/license- CFOT certification or equivalent experience- Airman or Avionic certification or equivalent experience- ASE certification or equivalent experience- Experience in fast-paced production environment with flight hardware- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience working with Electro-Mechanical Assembly, Final Integration, Fiber Optics/Optical and/or Harness Integration- Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, WA, Kirkland - 33.00 - 36.00 USD hourly

Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work flexible schedule including weekends, nights, and holidays- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OR, Boardman - 32.00 - 57.00 USD hourly

Job DescriptionAWS is seeking a Director, AWSI Partner Sales to lead and scale partner-led growth across AWS Industry (AWSI) verticals. This leader will own the strategic direction and operational execution of partner sales motions aligned to AWSI's industry-specific go-to-market, working with C-suite partner executives, AWSI Division leaders, and cross-functional teams to accelerate cloud adoption and deliver transformational customer outcomes through the AWS Partner Network.The role manages a team of Partner Sales Managers aligned to AWSI industry segments. This is a high-visibility leadership position at the intersection of AWS's partner ecosystem and industry sales strategy, requiring deep collaboration with AWSI field sales, solution architecture, partner development, and specialist teams to drive durable competitive advantage for customers in cloud, generative AI, and agentic AI.About the BusinessAWSI represents AWS's industry-aligned sales motion, serving customers across Financial Services, Healthcare & Life Sciences, Automotive & Manufacturing, Media & Entertainment, Energy, Telecom, and other verticals through dedicated industry sales teams. Partners are critical to AWSI's success and central to how we deliver industry-specific solutions to customers. The Director, AWSI Partner Sales will be the single-threaded owner of partner sales execution within this business unit, ensuring that partner-attached and partner-originated pipeline translates into industry-relevant customer outcomes at scale.Functional Experience and Key Leadership PrinciplesSales Leadership & Accountability15+ years of progressive sales leadership experience in channel, partner, or alliance sales within infrastructure, cloud, or enterprise technology. Experience managing multi-layered sales organizations with direct quota accountability. Demonstrates Customer Obsession by aligning partner strategies to measurable customer outcomes and time-to-value within specific industry contexts. Demonstrates Deliver Results through consistent over-achievement against revenue targets and partner-influenced pipeline goals across business cycles.Industry Expertise & Strategic VisionExperience designing and executing go-to-market strategies through indirect sales channels, with demonstrated ability to tailor partner engagement models to industry-specific workloads, regulatory requirements, and customer buying patterns. Thinks Big to define next-generation partner engagement models that drive AWSI reach and impact across industry verticals. Takes Ownership as the single-threaded leader of partner sales within AWSI, thinking long-term and never sacrificing durable partner relationships for short-term gains.Cross-Functional Partnership & Organizational LeadershipExperience leading through influence in matrixed operating structures, collaborating with industry sales leaders, partner development, marketing, product, specialist, and solution architecture teams. Earns Trust with C-suite partner executives, AWSI field leaders, and cross-functional stakeholders through transparency, competence, and consistent follow-through. Hires and Develops the Best by building high-performing, inclusive teams and investing in mechanisms that elevate talent across the partner sales function.Operational Rigor & Results DeliveryExperience establishing performance metrics, pipeline inspection cadences, and data-driven decision-making frameworks. Demonstrates Bias for Action and Insists on the Highest Standards through disciplined execution against business targets and partner enablement goals.Key job responsibilities• Define and execute the AWSI Partner Sales strategy to drive revenue growth, customer acquisition, and accelerated cloud adoption through industry-aligned partner motions• Build, lead, and develop a team of Partner Sales Managers responsible for co-selling with strategic consulting, technology, and services partners within AWSI verticals• Establish and maintain C-level relationships with strategic partner organizations, aligning joint business plans to AWSI industry priorities• Collaborate with AWSI Division leaders and field sales leadership to integrate partner-led motions into industry territory and account planning• Drive partner attachment to strategic industry workloads including generative AI, migrations, SAP, VMware modernization, and industry-specific solutions• Own pipeline development, forecasting accuracy, and performance delivery against annual targets for partner-attached and partner-originated AWSI opportunities• Drive ISV co-sell and AWS Marketplace execution within AWSI accounts, identifying customer use cases for priority ISVs and managing the full marketplace procurement cycle• Operate as a core member of the AWSI and AMER Partner Sales leadership teams, contributing to organizational strategy, operating model design, and culture• Represent AWS Partner Sales externally at industry events, partner summits, and executive engagements Basic Qualifications:• 15+ years of experience in partner/channel sales, alliance management, or technology sales leadership• 10+ years leading and developing high-performing teams, including experience as a leader of leaders• Experience managing $200M+ in partner-influenced or partner-originated pipeline/revenue through indirect sales channels• Experience working with Global System Integrators, ISVs, Managed Service Providers, and Consulting Partners• Demonstrated ability to operate within industry-vertical sales organizations and tailor partner strategies to industry-specific customer needs• Experience building partner-originated pipeline (net-new demand creation), not solely overlay or partner-attached motions• Strong business acumen with the ability to set vision, develop strategy, and deliver ambitious goals in a matrixed environment Preferred Qualifications:• Experience operating in cloud computing, SaaS, or infrastructure technology markets with industry specialization (e.g., Financial Services, Healthcare, Manufacturing) • Experience developing co-sell strategies with ISVs, SIs, MSPs, and consulting partners in regulated or complex industries • MBA or equivalent graduate-level business education • Experience driving partner engagement in generative AI, data analytics, or digital transformation domains • Working knowledge of AWS services, the AWS Partner Network, and AWS MarketplaceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we are working to be the most customer-centric company on earth. To get there, we need talented and driven people. Interested in working on one of the most innovative and fast-growing categories in grocery? Amazon is looking for a customer-obsessed, analytical, and entrepreneurial individual to join Worldwide Grocery Stores as a Category Manager leading the Baby category.The Amazon Worldwide Grocery Category Management team is looking for a Category Manager, Baby, who will play a critical role developing category goals, strategies, and assortment tailored to our customers across Baby. They will be responsible for multiple facets of our multi-channel retail business (e.g., buying/vendor management, program management, trade planning, sourcing) including identifying and executing growth opportunities in high-momentum subcategories like frozen and chilled baby food, leading category resets, and delivering business results through data-rich, customer-centric product selection, pricing, presentation, and promotions.The ideal candidate should have a demonstrated ability to operate independently, think strategically, analyze data, conduct business reviews, and lead winning negotiations. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, analytical talent, and exceptional communications are essential to success in this role.Key job responsibilities• Strategy & Innovation: Create data-driven customer centric category strategies that leverage customer insights, market trends, and competitive analysis.• Drive Success: Take ownership of the financial performance for your category. Develop and execute seasonal strategies that align with our business goals.• Curate Assortments: Collaborate with suppliers to bring the best products to our multi-channel grocery business. Lead line reviews, assortment planning, and item forecasting.• Pricing & Promotion: Help shape pricing strategies that balance profitability with customer value. Work with marketing teams to support impactful promotional events.• Item Management: Maintain accurate item level data that adhere to regulatory compliance.• Cross-Functional Collaboration: Work closely with Marketing, Instock, Operations, Trade Planning, Demand Planning and other teams to ensure smooth execution of category goals.• Dive Deep & Test and Learn: Monitor category performance and adapt strategies based on data insights. Lead testing initiatives to continuously improve our offerings.• Brand Advocacy: Consistently represent and promote our brand values, products and mission, acting as a trusted representative internally and externally.• Mentorship: Share your knowledge and experience by coaching new team members. Be a resource for the wider team on category management best practices. Basic Qualifications:- 3+ years of with Excel experience- 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership Preferred Qualifications:- Experience managing large data sets and utilizing to drive performance and process improvements- Experience in vendor negotiations, pricing and promotion, inventory management, and product developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 128,300.00 USD annually

Job DescriptionApplication deadline: Jul 12, 2026This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Within ASP, this roles sites within AWS Marketplace (https://aws.amazon.com/marketplace/); AWS Marketplace (AWSMP) is a curated digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and grow their businesses. AWSMP includes thousands of software listings from popular categories such as security, networking, storage, machine learning and AI, business intelligence, data science, as well as related professional services to help you manage and support those solutions. Customers can quickly launch pre-configured software with just a few clicks and choose software solutions in Amazon Machine Images (AMIs), software as a service (SaaS), and other formats. You can use AWSMP as a buyer (subscriber), the seller (provider), or both. Anyone with an AWS account can use AWSMP as a buyer and can register to become a seller.Key job responsibilitiesAWSMP is looking for an experienced Software Development Engineer to solve challenging scale problems and evolve the service to meet our customer’s needs. As a Software Development Engineer on the team you will own significant portions of the product and will have influence on our strategy by helping define the next wave of product features and system architecture. The systems are complex and there are huge opportunities to work at all levels from a set of robust platform services, to system level pieces and everything in between. You should be somebody who enjoys working on complex system software, is comfortable fully leveraging AI tooling and Spec-Driven Development (SDD), is customer-centric, and is passionate about building quality software as well as achieving operational excellence. A commitment to teamwork, bias for action, and great communication skills (to both business and technical contexts) are essential.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a Senior Financial Analyst to serve as the primary escalation point for complex Business-to-Business (B2B) Accounts Receivable (AR) issues within Amazon Health Services. In this role, you will own a portfolio of process improvement initiatives and drive defect reduction programs that enhance billing accuracy, cash application, and collections performance at scale. You will partner directly with the invoice processing, collections, and cash application team, Sales, Customer Service, Billing, Technology, and senior finance leadership to resolve systemic issues and build the operational infrastructure needed to support our growing B2B customer base. A critical component of this role is working closely with the invoice processing, collections, and cash application team to understand their pain points, escalations, and process gaps, then driving resolution with the appropriate business partners. This position offers an exciting opportunity to make a significant impact on the financial operations of Amazon's healthcare services. You will apply data-driven approaches to identify root causes of AR discrepancies, implement solutions that scale, and create measurable improvements in key financial processes. The ideal candidate brings strong analytical skills, process improvement expertise, and the ability to collaborate effectively across multiple business units. Key job responsibilities- Serve as the primary escalation owner for complex, high-value, or sensitive B2B AR disputes, billing discrepancies, and collections issues that cannot be resolved through standard processes- Partner with the invoice processing, collections, and cash application team to identify pain points, recurring issues, and process improvement opportunities, then coordinate with business - Design and execute defect reduction programs targeting the highest-volume error categories in B2B AR, including billing inaccuracies, misapplied payments, duplicate charges, and invalid deductions- Define and monitor key process metrics (cycle times, error rates, resolution rates, SLA adherence) and use data analysis to prioritize improvement initiatives and measure their impact- Proactively identify incomplete or inaccurate financial data, determine root causes, execute fixes, and partner with relevant teams on long-term resolution- Develop and implement solutions to resolve finance issues, diving deep into complex problems while maintaining the highest standards of accuracy and complianceA day in the lifeYour day begins with reviewing escalated AR cases requiring urgent attention, where you'll investigate complex billing discrepancies for high-value B2B accounts. You'll connect with the invoice processing, collections, and cash application team to triage new escalations and understand emerging issues affecting their workflows. You'll meet with cross-functional partners from Sales and Customer Service to address systemic issues affecting multiple customers. In the afternoon, you might analyze recent payment application data to identify error patterns, then design process improvements to reduce misapplied payments. You'll also maintain dashboards tracking key metrics and prepare insights for upcoming leadership reviews that demonstrate the impact of your defect reduction initiatives. About the teamThe Finance Operations organization works with every part of Amazon to provide procure-to-pay, revenue-to-receipt, real-estate and facilities, operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services team. Our mission is to create a foundation of financial excellence that supports Amazon's growing healthcare initiatives while maintaining the highest standards of accuracy, compliance, and customer satisfaction. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree in finance, accounting or related field, or Bachelor's degree and 5+ years of Accounts Receivable or Account Payable experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- Experience partnering with invoice processing, collections, or cash application teams to identify issues, prioritize escalations, and drive process improvements- Experience working with stakeholders across multiple business functions (Sales, Customer Service, Billing, Technology, Finance)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 66,900.00 - 117,100.00 USD annually

Job DescriptionJoin the Edge AI team within the Silicon and Systems Group (SSG) at Amazon. As a Systems Development Engineer, you will own thetest and release infrastructure that validates custom AI accelerator silicon IP, kernel drivers, and ML inference software across Amazon's edge device portfolio.This role demands someone who understands hardware IP at the register level AND can build scalable automation around it. You will design hardware-in-the-loop test frameworks that exercise AI accelerator compute cores, DMA engines, and security subsystems on physical silicon — then build the CI/CD pipelines and AI-assisted workflows that make those tests run continuously, reliably, and at scale. You won't just run existing tests. You will create new test processes from scratch — defining what to measure, building the execution infrastructure, instrumenting coverage, and using AI tomultiply your effectiveness. When an inference failure surfaces in production, you need the IP-level understanding to trace it from a CloudWatch metric through the kernel driver down to specific hardware accelerator behavior.Key job responsibilitiesHardware-in-the-Loop Test Infrastructure: Design, build, and maintain automated test systems that execute on physical AI accelerator silicon across device pools. Own scheduling, device provisioning, firmware flashing, result collection, and failure triage at scale.IP-Level Technical Depth: Develop deep understanding of AI accelerator hardware IP (compute cores, DMA controllers, MMU/IOMMU, power domains) to write meaningful validationthat exercises real silicon behavior, not just software interfaces. Test Process Creation: Define and implement new test methodologies and frameworks from the ground up. Build systems that are robust to device failures, scale across multiple platform generations, and produce actionable signal.AI-Powered Workflows: Apply AI fundamentals to force- multiply engineering effectiveness — automated log analysis, intelligent test selection, failure pattern recognition, AI-assisted code generation, and agentic CI workflows.Coverage & Quality Tooling: Implement and maintain code coverage, test coverage mapping, Static Code Analysis (SCA), and Dynamic Code Analysis (DCA) integrated into the development workflow and CI gates.CI/CD Pipeline Ownership: Build and maintain release pipelines using AWS services (CDK, Lambda, CodePipeline) and embedded build systems (Yocto/BitBake) that take validatedsoftware from commit to production.Production Monitoring: Create dashboards and alerting for on-device inference metrics, crash rates, and performance regressions across the device fleet. Investigate issuesspanning hardware accelerator behavior through kernel driver to userspace.Cross-Team Collaboration: Work with silicon validation, platform software, ML science, and QA teams to identify test gaps, define coverage targets, and close them systematically. Basic Qualifications:- 3+ years of systems development experience- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience- Proficiency in Python and at least one systems language (C or C++)- Experience designing and executing hardware-in-the-loop or embedded system test automation- Experience building CI/CD pipelines (Jenkins, CDK Pipelines, CodePipeline, or equivalent)- Understanding of hardware IP concepts: registers, DMA, interrupts, memory-mapped I/O, or similar low-level system interfaces- Experience with code coverage tooling, static analysis, or dynamic analysis integration in CI workflows Preferred Qualifications:- Experience with AI/ML tools for engineering productivity (LLM-based automation, intelligent test selection, AI-assisted analysis workflows)- Experience with embedded Linux build systems (Yocto/OpenEmbedded, Buildroot)- Knowledge of neural network accelerator architectures, DMA engines, or custom silicon validation- Experience with AWS infrastructure (Lambda, CDK,CloudWatch, S3, Step Functions)- Familiarity with IOMMU, secure boot, ARM TrustZone, or hardware security concepts- Experience creating test infrastructure from scratch for new hardware platforms (not just extending existing frameworks)- Track record building scalable automation that other teams adopt- Experience with SCA tools (Coverity, CodeQL, Klocwork) and DCA tools (ASAN, TSAN, Valgrind, fuzzing)- Exposure to ML inference runtimes or neural network compilationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionImagine being the strategic force behind how AWS Professional Services (ProServe) leaders connect with the world. As a Sr Executive Programs Lead for AWS ProServe, you'll craft the external narrative that positions our organization as the leader in enterprise AI transformation and professional services innovation. You'll work at the exciting intersection of executive presence, strategic messaging, and market visibility—preparing leaders for their most important moments while shaping how the industry sees ProServe's unique combination of AI-enhanced delivery, specialized solutions, and deep technical expertise. Key job responsibilitiesShape Executive External Presence - Prepare executives for high-visibility engagements including keynotes, fireside chats, panels, press interviews, and industry events - Develop comprehensive briefing packages and coordinate rehearsals that set leaders up for success - Create compelling external messaging that showcases ProServe's leadership in AI transformation and professional services innovation Drive Strategic Engagement Programs - Define strategy and measurement requirements for ProServe's external engagement initiatives - Analyze inputs from industry trends, customer needs, competitive landscape, and executive priorities to formulate multi-channel engagement strategies - Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts Continuously Improve & Innovate - Capture feedback from customer and partner interactions to develop continuous improvement cycles - Suggest new ideas and best practices for enhancing business and stakeholder engagement - Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities Communicate & Influence - Prepare regular progress reports for internal stakeholders - Drive consensus and garner support through exceptional written, oral, and interpersonal skills - Balance tradeoffs while effectively communicating stakeholder recommendations Travel up to 25% of the time to support customer engagements and team collaboration About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- 6+ years of professional work (non-internship) experience- Experience with executive thought leadership at VP level- Experience with Social Media and Channel Management Strategy- Experience with brand strategy and reputation management- Experience effectively communicating complex concepts through written and verbal communication Preferred Qualifications:- Experience driving direction and alignment with large cross-functional teams and agency partners- Experience in a business-to-business (B2B) environment, high-tech products/services- Experience in using agentic and generative AI solutions to propel your work- Experience with consumer brands and experience design, and a passion for storytellingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 118,200.00 - 160,000.00 USD annually

Job DescriptionDo you want to directly impact how millions of Japanese customers receive their Amazon deliveries? Do you enjoy solving complex optimization problems that reduce cost while preserving — or improving — the customer experience?Product Family Support Tech (PFST) is a software engineering team within Japan Store Tech that partners with Amazon Japan's retail business to build unique shopping experiences for Japanese customers. We work across the full spectrum of Japan Retail and operate at the intersection of global Amazon technology and locally-driven product innovation.As an SDE on the PFST team, you will design, build, and operate customer-facing and internal services that power Amazon Japan's retail product experiences. You'll work directly with product teams, contribute to architecture decisions, and be a key voice in how the team solves complex, Japan-unique challenges using global Amazon infrastructure. This is a full-stack role in a broad sense — you'll build backend services, contribute to frontend experiences, and integrate across a large ecosystem of Amazon systems. You'll be expected to operate independently, lead features end-to-end, and raise the bar through code reviews and design feedback.Key job responsibilitiesYour primary responsibilities are designing, developing, testing, deploying, and maintaining distributed software solutions independently. These solutions range across technical stacks and domain, from web applications and backend services, to cloud architecture and machine learning. You will work directly with technical and business teams, locally and worldwide, to understand business problems and design solutions.A day in the lifeAn average day may look like: - Attend daily standup either in person or remotely to give status updates - Work on a technical design document to drive consensus between the internal team and stakeholders - Spend uninterrupted time developing software - Learn about a new cloud technology Basic Qualifications:- Completed Bachelor's or above in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields- Graduated within the last 24 months- Demonstrated experience with at least one general-purpose programming language such as Java, Python, C++, C#, Go, Rust, or TypeScript- Demonstrated experience in Data structures implementation or Basic algorithm development or Object-oriented design principles Preferred Qualifications:- AI tools for development productivity- Cloud platforms (preferably AWS)- Database systems (SQL and NoSQL)- Contributing to open-source projects- Version control systems- Debugging and troubleshooting complex systems- Strong problem-solving and analytical skills- Excellent written and verbal communication skills- Demonstrated ability to learn and adapt to new technologies quickly- Basic understanding of software development lifecycle (SDLC)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions? Would you like to do this using the latest cloud computing technologies while being part of the world's most advanced cloud infrastructure?This is an excellent opportunity to join Amazon's technical team! Work alongside skilled engineers and technical leaders while developing your expertise in one of the most innovative technology companies.AWS CloudWatch is seeking engineers who are passionate about troubleshooting technical issues, automating manual processes, and continuously improving service efficiency to enhance customer experience. In this role, you will support CloudWatch Monitoring and CloudWatch Logs services in specialized security regions. You'll work in a dynamic environment with our software development teams to deliver reliable services to our customers.AWS CloudWatch provides customers actionable visibility into the health of their applications and systems. Key features include web services for submission and retrieval of measurements, a console for presentation, and the ability to notify and automate based on metrics. Teams in CloudWatch solve problems of massive telemetric data scale, distributed systems, data visualization, and operational workflow.Is this role right for you? You're motivated to grow your technical skills and advance your career. You want to automate tasks in distributed systems that operate at scale. You enjoy diving into data to identify root causes of issues affecting performance and availability. You find satisfaction in performance engineering and service scaling. You're committed to delivering high-quality, reliable, always-on services to our customers.Strong candidates will have experience with Linux command line and bash or Python scripting in large-scale environments, and solid understanding of networking and distributed systems concepts. You should demonstrate enthusiasm for technical deep-dives, strong communication skills, and the ability to prioritize and organize complex work.Together, we'll deliver innovative cloud features and help every organization run on the cloud. We'll design, develop, and deploy highly scalable platforms. We'll shape the future of cloud technology through our work!Security Requirement: This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ADC AMO team is seeking a motivated engineer focused on operational excellence and troubleshooting AWS Services in ADC regions. You'll have a strong understanding of Linux, networking, and cloud services fundamentals. We need engineers who can think strategically, simplify complex problems, and ensure our customers have an excellent experience.In this role, you will:- Analyze defined projects and break down the work to help define milestones and success criteria- Identify when implementations lack high availability or contain defects; investigate systemic patterns- Resolve, mitigate, or escalate operational concerns in a timely manner- Support the operational stability of CloudWatch and CloudWatch Logs services in ADC environmentsA day in the lifeOn a typical day, you might:- Investigate the root cause of a customer issue impacting CloudWatch service visibility- Analyze metric trends to identify performance degradation or capacity concerns- Collaborate with the team on automation opportunities for common operational tasks- Participate in on-call rotations, responding to service alerts and customer issues- Dive deep into logs and metrics to understand system behavior and dependencies- Discuss and implement improvements to teams operational processesAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- 1+ years Linux systems administration experience- 1+ years technical troubleshooting / support experience- 1+ years of networking experience- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- Experience with distributed systems at scale- Experience with service-oriented architecture and web services- Experience with systems administration on either Linux/UNIX or Windows operating systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually

Job DescriptionThe Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management.Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets, and customer data.The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues.As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance.PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United StatKey job responsibilities- Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams- Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost- Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions- Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management- Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs- Lead safety, security, and availability incident response, management, and resolution- Improve operational processes, procedures, methods, and tools continuouslyAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Basic Qualifications:- Bachelor's or Master's degree in computer science, engineering or a related technical field- Experience hiring, developing, and managing high-performing technical teams- Can show strong verbal and written communication skills- 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar experience- Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication Preferred Qualifications:- Knowledge of mechanical, electrical, and controls systems for critical infrastructures- Experience using lean process improvement, six sigma methodologies, or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, or logistics- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OR, Umatilla - 170,000.00 - 265,000.00 USD annually

Job DescriptionJoin the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models.We are seeking an exceptional Senior Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases.Key job responsibilities- Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. - Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. - As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. - Guide technical direction for specific research initiatives, ensuring robust performance in production environments.- Mentor fellow scientists while maintaining strong individual technical contributions.A day in the lifeAs a member of the Delivery Foundation Model team, you’ll spend your day on the following:- Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure- Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning- Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference- Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within the team and and key stakeholders- Conduct experiments and prototype new ideas- Mentor team members while maintaining significant hands-on contribution to technical solutionsAbout the teamThe Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance.Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale. Basic Qualifications:- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 10+ years of industry or academic research experience- 5+ years of building machine learning models or developing algorithms for business application experience- Proficient with Data, experience with SQL and Spark- Expert coders comfortable working in production environments using Python, C++ or other languages- Strong publication record at top-tier conferences (NeurIPS, ICML, ICLR, CVPR, ICCV, RSS, CoRL) OR Demonstrated experience in applying machine learning innovation in industry- Experience mentoring junior scientists / engineers. Preferred Qualifications:- Experience building foundation models for industry or research- Experience designing multi-modal model architectures- Experience building models for motion prediction, e.g. autonomous driving - Track record of successful production ML deployments- Experience with large-scale distributed environments for ML training and inference- History of impactful first-author publications at major conferencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, SANTA CLARA - 192,200.00 - 260,000.00 USD annually

Job DescriptionLeo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Amazon Leo team is looking for a Business Operations Manager to support business and engineering stakeholders in selecting, developing and managing business relationships with critical technology and service suppliers, and others as needed to execute on Amazon Leo objectives. The ideal candidate will have a successful track record developing and executing strategy, and managing supplier performance. Experience working in new and ambiguous environments while solving complex problems with a broad range of cross functional stakeholders will be an advantage.Key job responsibilitiesBe the Leader for ASIC Global Business Operations. Develops operations models and oversees supply chain, sales orders and inventory management.Responsible for supply and demand planning, inventory management, material allocations, sales orders, and fulfillment.Lead cross-functional Initiatives to establish wafer and ASIC supply chain process and overall structure of the business.Leading supply chain and inventory management, setting goals, and strategic directions, and driving automation and process improvements.Lead and drive operational collaboration with suppliers and internal customers.Provide leadership on project selection, scope, definition and performance to ensure alignment with business strategy.Train team members on new processes and ensure effective communication of change. Basic Qualifications:- Bachelor's degree in engineering, computer science or equivalent- 6+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- Master's degree or equivalent- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Knowledge of cloud computing services or deployment architecture- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clientsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.