Amazon

Job DescriptionAmazon is seeking Maintenance Technicians to join our growing Reliability, Maintenance & Engineering (RME) team at our site in Mulgrave, Melbourne.As a Maintenance Technician, you’ll keep our site operating safely and efficiently by maintaining and repairing material handling equipment, automated packaging, and distribution machinery. You’ll respond to breakdowns, perform preventative maintenance, and implement long-term improvements to reduce downtime.This is a permanent full time shift position working on a 4-day roster (10-hour shifts) and is entitled to annual leave and penalty rates where applicable.Learn more about Amazon RME in AustraliaKey job responsibilities- Complete proactive and preventative maintenance on site equipment - Diagnose and repair equipment faults in a live warehouse environment - Implement long-term solutions to reduce future downtime - Use specialized tools to maximize equipment effectiveness - Follow and promote Health & Safety standards Basic Qualifications:- Formal Trade Qualifications: Certificate lll in Electrotechnology with current electrical trade license or Cert lll in Engineering OR Mechanical Trade (Fitter/Turner). Alternatively, equivalent trade qualifications formally recognised in Australia.- Experience of planned preventative maintenance systems- Experience fault finding within Material Handling Equipment/Automation systems- Ability to read and understand electrical /mechanical drawings- Experience of conveyor maintenance, motor controllers/inverters- Experience of working to appropriate health & safety standards and regulations Preferred Qualifications:- Experience with CMMS systems- Experience with sortation machines- Experience with maintaining/configuring bar code scanners- Experience with print and apply machinesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe’re seeking for experienced Area Managers to join Customer Fulfillment team at our Fulfillment Center in Jandakot. As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off. (Sunday to Wednesday or Wednesday to Saturday)Key Job Responsibilities:- Leading and developing a team of Operations Amazon Associates- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,- Partnering with the management team to establish and maintain quality control standards, - Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives. Basic Qualifications:- Working experience in Operations, Supply Chain/Logistics, or a related field,- Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,- Excellent communication skills, both verbal and written. Preferred Qualifications:- Direct management experience for employees and their performance,- Experience with performance metrics and process improvement,- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,- Bachelor’s Degree from an accredited university or equivalent qualification.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.This role requires employees to work from our Amazon BLR office. (RTO)Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Basic Qualifications:- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Preferred Qualifications:- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe NPI Materials Manager is responsible for all activities related to material fulfillment for NPI builds, from forecasts to delivery to E&O (Excess & Obsolescence), including day-to-day communication and management of the OEM partner globally. This person has a business orientation and is responsible for working within the local and remote Operations team driving order fulfillment. This role is the single threaded owner of the NPI Clear to Build (CTB).In this role, you will:- Act as the primary liaison between OEM and team in Sunnyvale monitoring, managing and driving the OEM to assure NPI materials goals / schedule is being met- Communicate forecast and verify fulfillment from a materials perspective- Drive solutions to reduce and eliminate any shortages preventing meeting order schedule, including assisting in sourcing materials as required- Schedule and host meetings with suppliers in US and/or globally as required reducing and eliminating shortages- Review and verify any E&O (Excess & Obsolescence) generated from NPI builds and drive solutions to minimize E&O amount.- Be responsible for report generation and distribution- Represent the materials organization in internal Lab126 program meetings- Some travel may be required, especially around xVT builds Basic Qualifications:- 4+ years of procurement, supply chain, inventory management, contract management, lease administration or operations experience- 4+ years of relevant strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis experience- Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field- Experience in procurement, supply chain, inventory management, contract management, lease administration or operations- Experience in strategic sourcing including vendor negotiations, global contract management, process improvement, operational and financial analysis- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python- Experience in global supply chain management, managing cross-functional teams in a fast-paced consumer electronics product company Preferred Qualifications:- 4+ years of program, project, product management, or leading a product implementation process experience- Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field- Experience in program, project, product management, or leading a product implementation process- Experience in data centers, infrastructure service providers, or related technology companiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your Role in This StoryImagine orchestrating the full lifecycle of some of the most critical data centre infrastructure in the country — from the first blueprint to the final rack installation and beyond. As a Technical Program Manager within AWS Global Infrastructure Operations, you'll be the connective tissue between engineering vision and operational reality, bringing together networking, capacity planning, construction, and service delivery teams to build and scale high-availability environments that never sleep.This isn't programme management from a desk. You'll be shaping how Australia's cloud infrastructure is designed, built, and operated — influencing everything from headcount models and cabling architecture to network builds and hardware decommissioning strategies. The decisions you drive today will determine how securely and efficiently this nation's most sensitive workloads run for years to come.You'll thrive here if you're energised by complexity, motivated by national purpose, and ready to lead cross-functional teams through ambiguity toward outcomes that genuinely matter. This is your chance to combine deep technical programme management expertise with the rare opportunity to build something from the ground up — at a scale few programmes in Australia can match.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover- Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key ResponsibilitiesYou'll serve as the critical bridge between Infrastructure Operations, Networking TPMs, Capacity and Construction teams, and service delivery organisations — ensuring that every data centre build and cross-departmental initiative moves forward with precision and purpose.Your impact will span the strategic to the tactical. You'll participate in region-level planning and forecasting, translating long-term vision into executable roadmaps while managing multiple large-scale process re-engineering efforts simultaneously. When existing processes don't serve the mission, you'll redesign them. When cross-functional workflows lack clarity, you'll document and standardise them so teams can move faster with confidence.You'll develop and communicate project roadmaps that keep dozens of stakeholders aligned, prioritise ruthlessly across competing demands, and ensure that every milestone drives toward operational excellence. Your written and verbal communication skills will be your superpower — distilling complexity into clarity for audiences ranging from engineers to senior leadership.This role carries travel requirements of up to 25%, giving you direct visibility into the environments you're helping build and the teams you're empowering. You'll also take on strategic tasks as directed by senior leadership, positioning you at the intersection of operational delivery and programme strategy. Basic Qualifications:- 2+ years of technical product or program management experience Preferred Qualifications:- Experience leading process improvement, systems development, and project management- 2+ years of directly managing and responsible for multiple large projects experience- 2+ years of project management, including resource planning, managing schedules, reporting project status and prioritizing tasks experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Fosters a positive and cooperative team environment.10. Demonstrates Enthusiasm for learning and commitment to continuous improvement Note: This role is for a native Korean speaker residing in South Korea, working fully remotely to support our operations. This is a 1-year contract position. Basic Qualifications:- 1. Are enrolled in or have completed a Bachelor's degree or above- 2. Fluent in EN language1 (basis requirement) with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Should be able to work with flexible rotational shifts, including weekends, nights and/or holidays Preferred Qualifications:- 1. 1+ year of experience with 6months+ working in Live Channel B2B/Customer service environment- 2. Business acumen in areas of e-commerce and retail is advantageous.- 3. Typing skills of 30 words per minute with an accuracy of 93%Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Fosters a positive and cooperative team environment.10. Demonstrates Enthusiasm for learning and commitment to continuous improvement Note: This role is for a native Korean speaker residing in South Korea, working fully remotely to support our operations. This is a 1-year contract position. Basic Qualifications:- 1. Are enrolled in or have completed a Bachelor's degree or above- 2. Fluent in EN language1 (basis requirement) with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Should be able to work with flexible rotational shifts, including weekends, nights and/or holidays Preferred Qualifications:- 1. 1+ year of experience with 6months+ working in Live Channel B2B/Customer service environment- 2. Business acumen in areas of e-commerce and retail is advantageous.- 3. Typing skills of 30 words per minute with an accuracy of 93%Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Fosters a positive and cooperative team environment.10. Demonstrates Enthusiasm for learning and commitment to continuous improvement Note: This role is for a native Korean speaker residing in South Korea, working fully remotely to support our operations. This is a 1-year contract position. Basic Qualifications:- 1. Are enrolled in or have completed a Bachelor's degree or above- 2. Fluent in EN language1 (basis requirement) with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Should be able to work with flexible rotational shifts, including weekends, nights and/or holidays Preferred Qualifications:- 1. 1+ year of experience with 6months+ working in Live Channel B2B/Customer service environment- 2. Business acumen in areas of e-commerce and retail is advantageous.- 3. Typing skills of 30 words per minute with an accuracy of 93%Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Fosters a positive and cooperative team environment.10. Demonstrates Enthusiasm for learning and commitment to continuous improvement Note: This role is for a native Korean speaker residing in South Korea, working fully remotely to support our operations. This is a 1-year contract position. Basic Qualifications:- 1. Are enrolled in or have completed a Bachelor's degree or above- 2. Fluent in EN language1 (basis requirement) with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Should be able to work with flexible rotational shifts, including weekends, nights and/or holidays Preferred Qualifications:- 1. 1+ year of experience with 6months+ working in Live Channel B2B/Customer service environment- 2. Business acumen in areas of e-commerce and retail is advantageous.- 3. Typing skills of 30 words per minute with an accuracy of 93%Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Key roles and responsibilities will include: 1. Perform visual testing against attributes for PWP/any other workstream in Imaging team.2. Responsible for achieving the metric goals for imaging team.3. Identify and manage small-scale process improvement opportunities by performing root cause analysis. Skills:• Excellent analytical and statistical skills• Problem solving through data driven approach• 0-1 year experience and process understanding of AMZ• Excellent written & verbal communication skills including writing skills in Word, Power point, and Excel• Bachelor’s degree or higher.• Ability to relocate to Bangalore as per the requirement. Job Location- Bangalore, KarnatakaKey job responsibilities1. Perform visual testing against attributes for PWP/any other workstream in Imaging team.2. Responsible for achieving the metric goals for imaging team.3. Identify and manage small-scale process improvement opportunities by performing root cause analysis. About the teamWe are a high performance team working closest with the customer. Basic Qualifications:- Graduation Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you interested in developing amazing products for end users, improving image quality through ISP tuning and validation, and having your fingerprint on Amazon Ring cameras? If so, then please read on.
As a System Development Engineer focused on ISP tuning and Image Quality validation, you would be working together with firmware developers, scientists, and various stakeholders on different sites. When you are successful, end users will have Ring cameras to capture every moment with stunning colors and great details, no matter whether it is day or night.
In this work, you will understand how an image is created from sensor to full color image and how the Image Signal Processing pipeline transforms raw sensor data into beautiful imagery. You will tune ISP parameters, validate image quality across diverse conditions, and optimize the imaging pipeline to deliver exceptional user experiences.
This work requires strong analytical skills, deep understanding of ISP algorithms, and expertise in image quality assessment methodologies. More than that, it requires the capability to innovate solutions that work within given hardware constraints. It is essential to have camera system understanding and be able to learn from others. You should have genuine interest to use and keep adopting the latest IQ tools for tuning, validation, and testing.
In this position, you will work with the latest and greatest technologies in the camera and embedded industry. Building the architecture for the future while delivering devices to the market is the key to success in the long run.
In Tampere, we have experts in most areas sitting in the very same office; you can just go and visit them and maybe sketch your idea on paper or whiteboard. The expert network at Amazon Ring is also there to ensure success in your work.
If you feel this is for you, please apply now.Key job responsibilitiesAs a System Development Engineer focused on ISP tuning and Image Quality validation, your output directly impacts millions of devices. You need to be able to optimize all ISP parameters to create the best possible image across diverse lighting conditions and scenarios. This means you need to be familiar with ISP algorithms (demosaicing, noise reduction, sharpening, tone mapping, color correction), camera control algorithms, and how different components in the imaging system interact with each other.
There is always something that can be improved in image quality; your task is to figure out how to do it - this requires skills to innovate solutions and communicate with others. A solution can be developing new tuning methodologies, implementing automated validation frameworks, optimizing ISP parameters for specific use cases, or creating comprehensive test protocols; it is essential that whatever you do it serves a purpose.
If you have experience with objective and subjective image quality metrics, automated testing frameworks, statistical analysis, or hardware validation processes, please do mention them in your resume.
You will work with hardware and prototype devices on Amazon Tampere premises. However we have our flexible culture where eventually results matter.
A day in the lifeYou are contributing to the ISP tuning effort for a new Ring camera product. You start by analyzing the baseline image quality from the initial hardware build, identifying key areas for improvement in color accuracy, noise performance, and dynamic range across different lighting conditions.
Working closely with the IQ team and firmware engineers, you provide your input to a comprehensive tuning plan that prioritizes the most impactful ISP parameters. You systematically optimize exposure control, white balance, color correction matrices, and noise reduction settings while validating improvements through both objective metrics and subjective assessments.
As the product progresses through development phases, you execute validation campaigns to ensure image quality meets specifications. You discover that edge cases in low-light scenarios aren't adequately covered by existing test protocols, so you design and implement new automated tests that improve coverage for challenging lighting conditions. These tests become part of the standard validation suite, benefiting future products.
Throughout the day, you collaborate with imaging experts to root-cause quality issues, present tuning progress to stakeholders, and document your methodologies so the team can leverage your work across the product portfolio.
About the teamAt Tampere, we focus on cameras and peripherals related to them; the core of what makes the Ring camera user experience. Our team is a growing center of IQ excellence, and some of the members are located in Cambridge. Accumulated knowledge in the imaging area is massive due to experienced personnel. We have a good spectrum ranging from junior to senior engineers.Internal job descriptionWe have very strong ISP tuning and image quality validation knowledge in the team. Team can help the fresh recruit to understand how our imaging systems work as we sit next to each other. Mostly the person will be working with existing ISP pipelines, optimizing parameters, validating quality improvements, and creating systematic test methodologies. The system is complex with many trade-offs, so more important is to be able to dig deep, identify root causes, and develop data-driven tuning strategies rather than making ad-hoc adjustments. Basic Qualifications:- MSc, BSc, or equivalent- Understanding of ISP algorithms and image processing pipelines- Experience with ISP tuning for camera systems, including exposure control, white balance, color correction, noise reduction, and sharpening- * MSc, BSc, or equivalent- * Deep understanding of ISP algorithms and image processing pipelines- * Experience with ISP tuning for camera systems, including exposure control, white balance, color correction, noise reduction, and sharpening- * Working experience in image quality validation and testing methodologies- * Proficiency with objective image quality metrics (SNR, MTF, color accuracy, dynamic range, etc.)- * Strong analytical skills using Python or MATLAB for data analysis and visualization- * Experience with subjective image quality assessment and test protocol development Preferred Qualifications:- Working experience in image quality validation and testing methodologies- Proficiency with objective image quality metrics (SNR, MTF, color accuracy, dynamic range, etc.)- Strong analytical skills using Python or MATLAB for data analysis and visualization- Experience with subjective image quality assessment and test protocol development- Experience with automated image quality testing frameworks and tools- Knowledge of camera control algorithms (AE, AWB, AF)- Familiarity with industry-standard image quality test charts and measurement equipment- Experience working with factory manufacturing and production validation- Hardware validation and debugging experience- Understanding of sensor characteristics and raw image processing- Experience with statistical analysis and design of experiments (DOE)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.This role requires employees to work from our Amazon BLR office. (RTO)Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Basic Qualifications:- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Preferred Qualifications:- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.Amazon's Asia Global Selling Existing Seller Management (ESM) team is seeking a Senior Customer Success Manager who can quickly learn, adapt, and build trust with diverse stakeholders in a fast-paced and evolving environment.In this role, you will own and drive complex, cross-functional programs to improve efficiency, productivity, scalability, and overall business impact. You will work closely with multiple stakeholders and business teams, managing and advancing several initiatives simultaneously, ensuring strong alignment and consistent delivery of results.You will be responsible for both defining and executing initiatives end-to-end — from identifying opportunities, framing problems, and designing solutions from the ground up, to driving execution and delivering measurable outcomes. The role requires strong program management capabilities, with the ability to operate effectively in ambiguous environments, prioritize effectively, and continuously simplify complex problems.The ideal candidate combines strategic thinking with hands-on execution. You are able to step back to identify big-picture opportunities, while also diving deep to drive day-to-day progress. You demonstrate strong ownership, excellent communication skills, and the ability to influence stakeholders across different functions and levels.We are also looking for someone who is curious about emerging technologies, especially AI, and is motivated to explore how new tools and capabilities can be leveraged to improve efficiency and scale impact.Key job responsibilities- Own and drive high-impact programs from strategy through execution, delivering measurable business outcomes.- Lead end-to-end program management, including planning, prioritization, execution tracking, and risk resolution across multiple initiatives.- Identify opportunities and define problems in ambiguous environments; design and launch scalable solutions from 0 to 1.- Influence stakeholders and drive alignment across teams to ensure effective execution and decision-making.- Combine strategic thinking with hands-on execution by identifying high-impact opportunities and diving deep to deliver results.- Communicate complex ideas and insights in a clear, concise, and actionable manner to diverse audiences.- Leverage data and emerging tools (e.g., AI) to solve problems, improve processes, and scale impact. Basic Qualifications:- 5+ years of experience in program management, consulting, strategy, or related roles in a fast-paced environment.- Proven ability to lead and deliver multiple cross-functional programs, driving alignment and execution across diverse stakeholders.- Strong strategic thinking and problem-solving skills, with the ability to operate effectively in ambiguous environments and independently drive initiatives from concept to execution.- Excellent communication skills, with the ability to convey complex ideas clearly and influence stakeholders across different levels. Preferred Qualifications:- Experience within e-commerce or Retail fieldsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAlexa International is looking for passionate, talented, and inventive Senior Applied Scientists to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. Senior applied scientists will drive cross-team scientific strategy, influence partner teams, and deliver solutions that have broad impact across Alexa's international products and services.Key job responsibilitiesAs a Applied Scientist II with the Alexa International team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with LLMs, particularly delivering industry-leading scientific research and applied AI for multi-lingual applications — a challenging area for the industry globally. Your work will directly impact our global customers in the form of products and services that support Alexa+. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate advances in text, speech, and vision domains. The ideal candidate possesses a solid understanding of machine learning, speech and/or natural language processing, modern LLM architectures, LLM evaluation & tooling, and a passion for pushing boundaries in this vast and quickly evolving field. They thrive in fast-paced environment, like to tackle complex challenges, excel at swiftly delivering impactful solutions while iterating based on user feedback, and are able to influence and align multiple teams around a shared scientific vision.A day in the life* Analyze, understand, and model customer behavior and the customer experience based on large-scale data. * Build novel online & offline evaluation metrics and methodologies for multimodal personal digital assistants. * Fine-tune/post-train LLMs using advanced and innovative techniques like SFT, DPO, Reinforcement Learning (RLHF and RLAIF) for supporting model performance specific to a customer’s location and language. * Quickly experiment and set up experimentation framework for agile model and data analysis or A/B testing. * Contribute through industry-first research to drive innovation forward. * Drive cross-team scientific strategy and influence partner teams on LLM evaluation frameworks, post-training methodologies, and best practices for international speech and language systems. * Lead end-to-end delivery of scientifically complex solutions from research to production, including reusable science components and services that resolve architecture deficiencies across teams. * Serve as a scientific thought leader, communicating solutions clearly to partners, stakeholders, and senior leadership. * Actively mentor junior scientists and contribute to the broader internal and external scientific community through publications and community engagement. Basic Qualifications:- 3+ years of building models for business application experience- Master's degree, or PhD and 1+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout AmazonAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.About the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.This role requires employees to work from our Amazon BLR office. (RTO)Timings will be as per USA shift, 04:00 pm IST to 01:00 am ISTKey job responsibilitiesKey job responsibilitiesBusiness Growth• Success will be measured by the performance of your task and deliverables on input metrics.• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. • Identify new opportunities across a large number of brands, develop and execute project plans.Relationship Management• Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Basic Qualifications:- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Preferred Qualifications:- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communicationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Audits and Insights team (AIT) – SPT Audit program measures accuracy of account enforcements, listing enforcements, all appeals and reinstatement decisions through audits on a statistically significant sample across Perfect Order Experience, Selling Partner Risk & Abuse, Financial Disincentives, Automated Brand Protection, Andon, Product Review Abuse, Restricted Products, Safety, Know Your Customer & Product Safety & Compliance (PSC) to name a few. We perform audits and measure the coverage and accuracy via director level goals and generate actionable insights from our audits to improve enforcement accuracy, appeal handling accuracy, First Contact Resolution (FCR) rate and eliminate unnecessary Seller friction by identifying ways to reduce Seller enforcements and appeals. We are committed to maintaining and advancing the trust of our Sellers by raising the bar through our Audits.You will be responsible for driving process improvement, waste elimination and program/product/regional engagement. You will drive a culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. You will apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. You will lead, build rapport, and mentor process improvement teams consisting of members of all levels and functions, without formal reporting relationships.Key job responsibilities· Lead and drive process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.· Own end to end process transformation in Operations. Continuously identify new opportunities which can be scaled across AIT functions· Own improvement of cost efficiency initiatives by collaborating with operations, program, product and policy.· Collaborate with the Tools team to implement process improvements· Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.· Performs quantitative analysis of key process indicators to identify opportunities for process improvement.· Drive process standardization across the operations network for AIT.· Develop mechanisms to surface known best practices across the AIT· Collaborate with and influence the engineering, product management, operations and executive teams on individual projects, features and launches to track progress, milestones, issues and risks.Internal job description Basic Qualifications:- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Experience defining and executing program requirements- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets Preferred Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- Experience in defining and implementing process improvement initiatives using data and metrics- Experience using data visualization tools- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis is a temporary assignment — up to 12 months. Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.Key job responsibilities- Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient - Audit processes for compliance and work to close any gaps - Analyse feedback and use data to own and implement process improvements at the site - Work with station management and other stakeholders to identify and solve process-related issuesA day in the lifeAs a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities. About the teamAmazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business. Basic Qualifications:- Bachelor's degree, or Master's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience using data to influence business decisions- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams Preferred Qualifications:- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we’d like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilitiesThe Infra Delivery Manager will: • Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. • Manage inbound capacity from receiving through deployment stages • Manage the installation network and cabling infrastructure in a data center environment • Guide, train and educate staff on the best practices related to all service owner issues • Manage tasks and deliverables across small to large-size projects • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Provide weekly report to the data center manager • Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. • Recruit and train data technicians to ensure appropriate staffing levels • Host weekly staff meetings • Drive compliance to Amazon performance management requirementsA day in the lifeThe Infra Delivery Manager • Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform • Oversee their development and growth of their team • Tracking budgets, providing strategic direction and proposing technical solutions • Solve problems at their root and step back to understand the broader context • Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovationAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience creating reports, interpreting metrics and driving overall insights or analysis- Experience in vendor management- 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment- 4+ years of experience in management/team lead function Preferred Qualifications:- Experience with network hardware: copper and optical fiber cabling, switches, routers- Experience in automation or monitoring frameworks, deployment or development- Experience with Lean or Six Sigma analytical techniques- Experience developing operational metrics- 6+ years of data center design, construction, operations, or facility maintenance experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Wharton - 107,700.00 - 188,500.00 USD annually

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we’d like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilitiesThe Infra Delivery Manager will: • Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. • Manage inbound capacity from receiving through deployment stages • Manage the installation network and cabling infrastructure in a data center environment • Guide, train and educate staff on the best practices related to all service owner issues • Manage tasks and deliverables across small to large-size projects • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Provide weekly report to the data center manager • Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. • Recruit and train data technicians to ensure appropriate staffing levels • Host weekly staff meetings • Drive compliance to Amazon performance management requirementsA day in the lifeThe Infra Delivery Manager • Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform • Oversee their development and growth of their team • Tracking budgets, providing strategic direction and proposing technical solutions • Solve problems at their root and step back to understand the broader context • Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovationAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience creating reports, interpreting metrics and driving overall insights or analysis- Experience in vendor management- 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment- 4+ years of experience in management/team lead function Preferred Qualifications:- Experience with network hardware: copper and optical fiber cabling, switches, routers- Experience in automation or monitoring frameworks, deployment or development- Experience with Lean or Six Sigma analytical techniques- Experience developing operational metrics- 6+ years of data center design, construction, operations, or facility maintenance experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Wharton - 107,700.00 - 188,500.00 USD annually

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAls Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet.Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt.Key job responsibilities- Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes- Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität- Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende)- Planung und Steuerung der innerbetrieblichen Prozesse- Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit- Effektives Ressourcen- und Workflowmanagement- Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor OrtA day in the lifeDu arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu „best in class“ Lösungen bei.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Abgeschlossenes Hochschulstudium vor dem Starttermin oder Abschluss innerhalb der letzten 24 Monate- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift- Relevante Erfahrung in der Durchführung von Datenanalysen Preferred Qualifications:- Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang- Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Erfahrung in einer Logistikumgebung- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.