Amazon

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to train and onboard new team members Physical requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)- Experience managing work and priorities through a ticketing systemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers- Providing vacation coverage for Area Managers- Providing policy follow-up, attendance tracking (duties do not extend to discipline)- Tracking and reporting of ATS/labor hours- Assisting the floor as an associate resource, training associates and verifying SOP compliance- Ensuring successful area performance, through tracking, reporting and feedback of associate performance- Participating in Operational Excellence initiatives in some capacity- Filling in as needed with production duties- Fully understanding workflow and daily production goals- Reviewing and updating SOP as required- Assisting in keeping work area clean and organized- Identifying and addressing safety hazards within the work area- Coaching associates to work safely at all times- Participating in safety initiatives- Referring all job injuries immediately to area manager Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- Education beyond High School, and/or prior experience managing employees- Excellent interpersonal skills- Demonstrated problem solving skills and analytical skills- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management- Experience with an FC kaizen or Shingi event- An awareness and willingness to use OE tools and techniques- Experience working in Problem Solve a plus- Leadership abilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, MA, Uxbridge - 24.00 - 25.00 USD hourly

Job DescriptionAre you passionate about data? Does the prospect of dealing with massive volumes of data excite you? Do you want to create the next-generation tools for intuitive data access for transportation operations?We are looking for a Business Intelligence Engineer to help setup and deliver robust, structured reporting, analytics and models, automations and AI initiatives for the Volume Planning teams in Europe. You will be a key contributor to shaping our strategic innovation program by equipping the project teams with the insights into the operation performance.You will have an eye for detail, proficient/advanced SQL/DW/Python and have a knack for solving challenging data, reporting and automation challenges. The role requires you to feel comfortable working with and clearly communicating with other functional teams, regionally and globally.The position will be based in Barcelona. You will be reporting to a Business Intelligence Manager, working intensely with his (larger) project team. The ideal candidate will be comfortable in a fast-paced, dynamic environment; will be a creative and an analytical problem solver with the opportunity to fulfill the Amazon motto to “Work Hard. Have Fun. Make History”.Key job responsibilities• Develop analytical solutions to business problems that utilize the highest standards of analytical rigor and data integrity• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation• Write high quality code to retrieve and analyze data• Analyze and solve business problems at their root, stepping back to understand the broader context• Design pragmatic analyses and automated metrics that add value to your business area• Understand data resources and how, when, and what to use (and what not to use).• Develop analyses (whether fully formed or exploratory) for the business’ sake, not for analyses’ sake• Seek to understand the business objectives relevant to your area, and align your work to those objectives and seek to deliver business value• Proactively and continually, improve your level of knowledge about Amazon’s business and relevant data resourcesA day in the life- Analysis of business requirements and translation into technical requirements. By support of senior colleagues integration into a working, stable and scalable system- Independent realization of requirements for Business Intelligence and custom software development products- Creation of test cases and guidance of business stakeholders within the testing process- Presentation of solutions and implemented features within weekly sync up with business stakeholders- Ownership of maintenance and error handling of deployed solutions- 1 – 2 main projects in parallel- Focus on project deliveryAbout the teamAs part of EU Supply Chain Execution's Data and Analytics team, we support Volume Planning team across all miles (First Mile (Fulfilment Centers), Middle Mile (Sort Center, Linehaul), Last Mile (Delivery Stations) and End to End alignement) teams.We support a wide variety of products ranging from:- Forecasting models and tools- Automations- Traditionnal BI reporting (mainly QuickSight)A highlight of our team is our meme based Sprint Retrospective to have a fun time looking back on what we delivered. Basic Qualifications:- Experience in analyzing and interpreting data with Redshift, Oracle, NoSQL etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)- Experience with SQL- Experience in the data/BI space Preferred Qualifications:- Master's degree, or Advanced technical degree- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysisAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Currency Converter is part of Amazon Payments Products, our vision is to enable buyers, sellers, vendors, and developers to browse, pay and be paid in their preferred currency through value-added products and applications. Amazon Currency Converter for Sellers (ACCS), launched in 2009, enables cross-border Amazon Sellers to be paid in local currency to their home country bank accounts. Amazon Seller Wallet (SW) is a service that empowers sellers to store proceeds from sales on Amazon in a digital account and have more control over when to convert proceeds, and how much to convert. The ACCS team provides cross-border sellers a trusted and convenient way to receive their revenue from selling on Amazon, and continuously improve this experience through new products and feature launches.Our team is seeking a dynamic and motivated Account Executive who can prospect and facilitate the adoption of CN Based Selling Partners to Amazon’s Currency Converter products. Ideal candidates will have a background in sales or account management that will enable them to successfully maintain relationships and advise clients on ACC products solutions.This candidate should be able to consistently and autonomously delivers on established sales goals, collaborates with internal Amazon teams to incorporate client feedback, remove operational blockers, address client objections and contribute to process improvement.Successful Account Executives will:Delivers results on established sales goals with limited guidance.Consistently provides accurate weekly sales forecasts and business updates.Owns lead pipeline to ensure consistent lead quantity and quality to achieve territory goals.Actively map ACC products and services to clients’ primary objectives.Able to conduct complex negotiations from lead building to close and track progress within CRM.Able to identify Clients with the greatest potential and identify ways to locate similar Clients.Develop a thorough understanding of the cross boarder business trends/eventsPartner with other Amazon teams to align programs and initiatives to drive growth in existing seller base.Demonstrates effective, clear and professional written and oral communication.Provides prompt and efficient service to Amazon Sellers, liaising with other teams as needed to resolve seller issues and concerns.Communicate with customers through telephone, email, offline visits, etc., and efficiently publicize and deliver information about projects and products. Basic Qualifications:- Knowledge of Microsoft Office products and applications- Experience prospecting, qualifying, and cold-calling companies- 1+ years of professional work experience Preferred Qualifications:- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Experience and track record of exceeding sales goalsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is committed to building the world’s most customer-centric pharmacy. We value industry collaborations as we design a pharmacy experience that helps our shared customers save time, save money on their medications, and stay healthy. To support our growing industry partnerships and Partnership Experiences team, we are hiring a Senior Marketing Manager. In this role, you will serve as the primary marketing lead for a defined group of strategic partners across pharmaceutical manufacturers, payers, and/or provider organizations. Day-to-day, you will be the main contact for our partners’ marketing executives, work with cross-functional external partners and internal Amazon Pharmacy teams to create and deliver partner co-marketing programs that reach new pharmacy customers, and develop B2B and B2C marketing campaigns that inspire and educate existing and potential partners about the benefits of choosing Amazon Pharmacy as their solution provider. Key job responsibilities- Cultivate relationships and earn trust with partner marketing teams to launch and build joint marketing programs that expand awareness and choice of Amazon Pharmacy - Work collaboratively and effectively across a large and diverse marketing organization including centralized Performance and Brand teams essential for your programs’ and products’ success- Execute cross-functionally to build sales support tools, content, and outbound marketing campaigns to increase awareness, differentiation, and understanding of Amazon Pharmacy solutions for partners- Partner closely with product and business development colleagues on go-to-market plans and contribute to shaping new products and service offerings- Rapidly scale partner marketing through the development of marketing playbooks; maintaining a curiosity to invent and simplify programs in response to new data and opportunities- Evaluate and determine marketing resource allocations based on strategy and data- Build strong relationships across internal teams including business development, product, brand and content, growth, research, program design, account management, legal and other stakeholders- A successful candidate will be able to assess and prioritize requests and opportunities, lead with strategy but equally enjoy delivering results, be very comfortable with ambiguity, and use data to evaluate and optimize marketing plans and campaign results. Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications:- Experience with customer segmentation, profiling, and targeting- Experience using any of SQL or other analytical tools for conducting data analysis- Experience building and growing relationships with internal and external partners- Knowledge of consumer product compliance processes and regulations- Healthcare industry marketing experience including b2b and DTC audiences and campaignsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 142,800.00 - 193,200.00 USD annuallyUSA, TX, Austin - 142,800.00 - 193,200.00 USD annually

Job Description*This position requires Japanese at business level. When you apply, please attach a Japanese resume.People Experience and Technology Excellenceチームでは、人事領域においてテクノロジーを活用しイノベーションをおこせるHRアソシエイトパートナーを募集しています。私たちはHRビジネスパートナー(HRBP)と緊密に連携し、全国の物流拠点やコーポレートオフィスで勤務する社員の皆様をカスタマーとして、人事業務の遂行およびプロセス改善を推進していきます。今回は新たなAmazon物流拠点の立ち上げにHRとして携わっていただきます。HRアソシエイトパートナーはサポート業務ではありません。担当拠点や部門のパートナーとして、Amazonの文化を維持しながら組織を強化し、従業員が互いに学び、成長できる就業環境を構築する重要な役割です。 ぜひ、私達と共にAmazonの新たな歴史をつくりましょう！Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilities HRBPと連携し、人事部の顔として以下の人事業務を責任をもって遂行いただきます。・人事部門のフロントライン業務（主に社員からの問合せの一次対応）・社員からの問い合わせを受ける事を通じて、社員エクスペリエンスの向上・セルフサービスの推進によりストレスフリーな社員エクスペリエンスの提供・入社オリエンテーションの実施や手続き業務・人事データ管理業務・人事手続き業務（人事異動、出張に伴う手続き、勤怠管理など）・社員の健康診断、予防接種、ストレスチェックの準備や管理業務・安全衛生委員会の資料作成や産業医との折衝・社内のエンゲージメントイベントやミーティングのコーディネーション業務・人事関連や人事業務改善プロジェクトへの参画・拠点立ち上げにかかる人事業務プロセスの整備、運用、改善A day in the lifeAmazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員個々人の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。 About the team私たちPXT Excellenceは拡大するビジネスニーズに対応するため、複数部門に所属していたHRアソシエイトパートナーを集約化した組織として2024年6月に立ち上がりました。私たちのビジョンは標準化された業務と革新的な解決方法により、ビジネスに最高クラスのパートナーシップを提供することを掲げており、これらを少数精鋭で達成していきます。 Basic Qualifications:- 人事労務関係の実務経験：2年以上- 労働関係法規の基礎的な知識- Word、Excel、Power Point等の基本操作- Wordによるビジネス文書作成や企画提案- 論理的かつ共感的なコミュニケーション- 言語：ビジネスレベルの日本語および英語 Preferred Qualifications:- 物流業、小売業、製造業での就労経験- 複数拠点または大規模組織（1,000名以上）での人事労務業務経験- スピードの速い職場環境での就労経験- HRシステムやデータベースの使用経験- インクルーシブなカルチャーへの貢献や多様性に富んだチームでの就労経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions Basic Qualifications:- Experience in people management- Experience using data to influence business decisions- Speak, write, and read fluently in English, and have the ability to take direction in English- A degree or equivalent experience- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Preferred Qualifications:- Knowledge of Lean, Six Sigma and Kaizen techniques- AR Experience Recommended- Experience working in another logistics environment- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating andproviding best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customerorders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who arebuilding new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on supportto ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide themthe most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure weput smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched anddelivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needsto reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, sothat our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with ourcustomers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehousesAbout the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Serviceteam. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Ourgoal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels tooffer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS teamis always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in customer service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating andproviding best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customerorders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who arebuilding new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on supportto ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide themthe most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure weput smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched anddelivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needsto reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, sothat our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with ourcustomers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehousesAbout the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Serviceteam. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Ourgoal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels tooffer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS teamis always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in customer service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IL, Skokie - 18.00 - 25.00 USD hourly

Job DescriptionJob summaryAmazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB:We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Key job responsibilities- Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardize processes across the EU network A day in the lifeIn every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles. Basic Qualifications:- High school or equivalent diploma- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics- 4 years UK certified apprenticeship- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management- Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks Preferred Qualifications:- Associate's degree in Mechatronics or a related technical field- Experience in vendor management- Experience with robotic maintenance- Experience leading engineering teams as a mentor or tech lead- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis Finance analyst role sits within the Germany Stores Finance team in Munich, supporting Amazon's largest EU marketplace — a multi-billion dollar business spanning Retail and third-party (3P) sales across Germany, Austria, and Switzerland. You'll provide end-to-end topline financial analysis that directly informs how the DE business plans, forecasts, and accelerates growth, partnering with senior commercial, marketplace, and operations leaders to identify and quantify revenue opportunities across a complex, fast-moving P&L.The Germany Stores Finance team sits at the heart of Amazon's EU commercial strategy. In this role, you'll act as a key finance partner to DE senior management — owning topline planning, weekly and monthly performance reporting, and forward-looking forecasting across FBA, MFN, and marketplace channels. Your analysis will feed directly into decisions on growth initiatives, deal strategy, and competitive positioning. You'll build and maintain automated auditing and forecasting tools (including AI-driven solutions), lead financial reviews across a broader EU Marketplace Finance community, and drive continuous improvement in how the team tracks, explains, and influences topline performance. This is a role with direct line of sight between your output and the strategic direction of one of the most commercially consequential businesses within Amazon's European operations — with real scope to grow your EU footprint over time.At Amazon, we believe that in-person collaboration is essential to our culture and innovation. While we allow flexibility for personal circumstances, we generally expect employees to work from our offices five days a week. This approach has consistently shown that spontaneous interactions, rapid problem-solving, and the energy of in-person teamwork lead to better results for our customers. In particular, our data shows that teams working together in person are more effective at making complex decisions, onboarding new team members, and fostering the kind of creative collaboration that has driven Amazon's success. The serendipitous hallway conversations and impromptu whiteboarding sessions that happen naturally in an office environment have proven invaluable to our invention process and maintaining our high bar for excellence.Key job responsibilities- Lead strategic financial projects and provide expert analysis for business-critical decisions- Partner with cross-functional teams to optimize profitability and operational efficiency- Develop and implement best practices through collaboration with global finance teams- Create financial transparency and identify areas for business improvement- Conduct comprehensive analysis and review business cases to support strategic initiativesA day in the lifeYou'll partner with leadership teams to analyse business performance, develop financial models, and identify opportunities for growth. Your day might include conducting deep-dive analyses, collaborating with operations teams on process improvements, or presenting insights to stakeholders. About the teamOur Finance team in Germany is dedicated to driving business success through data-driven insights and strategic financial planning. We foster a collaborative environment where diverse perspectives are valued and team members support each other in achieving shared goals. Basic Qualifications:- Bachelor's degree in finance, accounting or related field- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)- Experience applying key financial performance indicators (KPIs) to analyses, or experience in building financial and operational reports/data sets that inform business decision-making- Experience using complex modeling and analysis to inform key business decisions- Experience in commercial finance business partnering or FP&A (at multinational organisation.)- English B2+ language proficiency Preferred Qualifications:- MBA, or CPA- Knowledge of Tableau- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, IMDb TV, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Publisher Services is a suite of cloud-based services that helps publishers build thriving digital businesses. We are seeking a Principal, Product Manager - Technical for the programmatic deals products for Streaming TV. This team is responsible for building advertising technology services that help publishers to grow their businesses through better quality advertising for publishers and buyers, and more relevant ads for viewers. In this role, you will own a suite of advertising products for our advertiser and publisher customers. You define the strategy of the new products and have end-to-end product ownership from technology strategy, prioritization and development, to adoption and iteration with the business and engineering teams. You will work closely with our publisher customers, agencies and advertisers and across teams at Amazon to build products that will shape the future of advertising services. This is a high-impact role that requires big-picture thinking, but also strong execution, technical depth, analytical rigor and excellent communication.The ideal candidate wants to work on projects where they are inventing solutions to real problems that require creative solutions and deep understanding of the problem space. They challenge themselves and others to constantly come up with better and often disruptive solutions. They know how to work cross-functionally to create alignment and deliver results. They are comfortable engaging in technical discussions with senior engineers to define product strategy. They want to create value and impact the direction of products and business - globally. We are open to this role from New York City, NY, Palo Alto, CA and Austin,TXKey job responsibilities* Product ownership of a suite of new publisher facing advertising products. Lead the product strategy to invent new solutions on behalf of our customers that focus on publisher ad monetization. * Define the vision of their product suite and influence stakeholders and senior leaders through strong written communication skills. * Define product strategy for agentic integrations with other ad systems across publishers and advertisers.* Focus intensely on Streaming TV and Audio customers to ensure we’re building products that deliver value for them.* Work with cross-company business and product leaders to build and execute a strategic plan aligned with long-term objectives.* Translate marketplace data and collect intelligence to identify opportunities for innovation and to guide product strategy.* Drive excellence in execution and operations for your products, both within APS and across partner teams in Amazon Advertising.* Lead complex, mission-critical projects from initiation through delivery. Basic Qualifications:- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Experience working with and influencing senior level stakeholders- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience in selling programmatic or data-driven ad products or platforms- 5+ years of digital advertisingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 197,900.00 - 267,800.00 USD annually

Job DescriptionAre you passionate about working with Amazon-scale data, analytics, and data science? Do you love bringing data together from diverse systems and sources and working on critical analytics problems for understanding operations behaviour and generating actionable insights? Does the idea of partnering with a team of highly experienced automation design engineers excite you? Innovation and Design team is looking for an experienced, self-driven business-intelligence engineer to help us synthesize data into knowledge, taking our operational data and transforming it into useful automation insights such as Overall Equipment Effectiveness (OEE), patterns of operational issues and some curiosity led investigations. We offer technical autonomy along with coaching and growth support. Come join us as we revolutionize logistics automation around the world.Key job responsibilitiesAs a Business Intelligence Engineer in Innovation and Design Engineering at Amazon, you will connect with engineers working at the forefront of designing new automation technologies. You will be working with massive-scale data and providing analytic support to product managers and engineering peers using this data. You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tooling/languages like SQL, Excel, and others, to translate the data into meaningful insights. You will have ownership of the insights you are building for the business, and will play an integral role in tactical decision-making for machine and process design.A day in the lifeYou will be at the forefront of transforming raw operational data into actionable automation insights. Your day could include: analyzing performance metrics from a new robotic storage system in the morning, to running complex queries across multiple data sources that reveal hidden patterns in equipment efficiency by mid-day. You would dive into real-time throughput data, identifying subtle anomalies that could impact system reliability, and collaborate with mechanical or controls engineers to implement data-driven solutions. By afternoon, you might be building automated dashboard solutions or investigating computer vision system accuracy variations. You'll end your day collaborating with cross-functional teams, sharing data-backed insights that could revolutionize our next automation design. From initial data exploration to production deployment, your statistical expertise and innovative approaches to data visualization will be crucial in driving operational excellence across our logistics network.About the teamInnovation and Design Engineering are a cross-functional team of mechatronic engineers, controls engineers, data engineers, and simulation scientists with a critical business mission making revolutionary leaps forward in logistics automation. We design and build mechatronic systems including robotics, conveyoring, automated storage and vision systems to improve safety, speed and quality in the last mile (AMZL) of Amazon Basic Qualifications:- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- Experience in SQL Server/MySQL, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience demonstrating software engineering skills in a previous intership, work experience, coding competitions, or publications- Experience with a scripting language such as PowerShell, Python, Bash, Perl, Ruby or similar- Experience in data mining, data management, reporting, and SQL queries- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience working with REST API based services, or experience with threat modeling and penetration testing and experience in Hive/Spark/Hbase/Yarn- • Mine & manipulate data from log files by writing scripts (ex. Python, UNIX, PERL)- • An understanding of design for scalability, performance and reliability. Preferred Qualifications:- Experience with AWS services including S3, Redshift, Sagemaker, EMR, Kinesis, Lambda, and EC2- Experience writing and publishing technical documents or equivalent- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node- Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- • Experience architecting web applications using NodeJS.- • Ability to take a project from initial scoping requirements through actual design, development and testingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes. - Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Breinigsville - 26.00 - 31.00 USD hourly

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Purchasing Assistant for the Amazon Fullfilment Center (FCs) team, you will Support the site’s procurement operation responsibilities, including forecasting, inventory management, purchase order creation, management and monitoring. You will also participate in leading supplier management KPI and metrics reporting, as well as developing and working with stakeholders to find and understand deviation and improvement areas. You will provide procurement guidance for the location(s) and alignment with building leadership team to drive efficiencies and improvements in the sites assigned.Key job responsibilities- Align with the Site Procurement Operations Manager to provide procurement operations for the building, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, supplier management, procurement transaction and expediting support,- Manage non-inventory receiving- Develop deep knowledge of building Non Inventory items and align with like buildings to drive best practices- Manage related KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports- Support relationship development across the building and network- Align with Internal customers, Finance and Procurement Operations to understand budgetary targets by building to develop an agreed method of measuring and defining savings, value and other category metrics- Assist into building the category metrics model based on input from the category team to track and monitor performance to the category strategy- To measure actual vs planned savings and advice team of trends, escalate issues and own action plans- Manage and maintain supplier scorecards- Support the procurement operations and category management teamsAbout the teamInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- High school or equivalent diploma- 1+ years of procurement experience- 1+ years of Microsoft Office products and applications experience- Experience in making data driven business decisions Preferred Qualifications:- 1+ years of telecommunication technology experience- 1+ years of project coordination experience- Bachelor's degree- Speak, write, and read fluently in EnglishOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesAs part of your role, you will have the opportunity to,• Contribute to various projects involved in generating training datasets for AI models• Create content that generates text-based user input to power artificial intelligence• Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information• Perform data collection and curation, ultimately resulting in the generation of high-quality data that can be utilized for AI models• You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation• You will strive to enhance the productivity and effectiveness of the data generation and annotation processesAbout the teamAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. Basic Qualifications:- Bachelor's degree in Arabic Language- 1+ years of experience in content or editorial writing.- Proficient in Arabic language.- Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.- Required language level: Graduation- Outstanding communication skills, both written and oral, with a keen eye for detail.- Strong organizational skills to effectively manage tasks and projects.- Proficient in analytical thinking and problem-solving.- Comfortable working in a fast-paced, highly collaborative, and dynamic work environment. Preferred Qualifications:- Post Graduation degree in Arabic Language.- Previous experience as AI trainers, knowledge of AI and NLP, Cambridge certifications Experience with Artificial Intelligence interaction, such as prompt generation and open AI'sOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesAs part of your role, you will have the opportunity to,• Contribute to various projects involved in generating training datasets for AI models• Create content that generates text-based user input to power artificial intelligence• Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information• Perform data collection and curation, ultimately resulting in the generation of high-quality data that can be utilized for AI models• You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation• You will strive to enhance the productivity and effectiveness of the data generation and annotation processesAbout the teamAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. Basic Qualifications:- Bachelor's degree in Arabic Language- 1+ years of experience in content or editorial writing.- Proficient in Arabic language.- Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.- Required language level: Graduation- Outstanding communication skills, both written and oral, with a keen eye for detail.- Strong organizational skills to effectively manage tasks and projects.- Proficient in analytical thinking and problem-solving.- Comfortable working in a fast-paced, highly collaborative, and dynamic work environment. Preferred Qualifications:- Post Graduation degree in Arabic Language.- Previous experience as AI trainers, knowledge of AI and NLP, Cambridge certifications Experience with Artificial Intelligence interaction, such as prompt generation and open AI'sOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.The Amazon Leo Business-to-Business (B2B) team is looking for a talented individual for a high-visibility role to define the team’s business intelligence (BI) vision, strategy, and best practices across a number of business domains. You will develop and optimize models to forecast revenue, product mix, and sales pipelines for business and operational planning across multiple countries. You will flex to instrument metrics and insights for business reviews (e.g. automated dashboards) and play a key role in creating scalable mechanisms for different B2B disciplines. The ideal candidate is a self-starter who is comfortable with high degrees of ambiguity, going deep across multiple business teams, and will uphold high standards across a wide range of domains. They are comfortable working with data science and engineering teams to use data and infrastructure environments as well as with business audiences to quantify business impact and establish roadmaps.Key job responsibilities• Develop pre-launch and post-launch reporting methodologies for revenue attainment, sales forecasts, labor demand and capacity management, product and service plan mix, and seasonality.• Analyze large data sets to identify patterns and drive strategic shifts in business practices, impacting key decisions and customer experience.• Drive actions at scale to optimize forecast methodology and drive improvements to forecast reliability.• Create recurring competitive insights and actionable trend analysis.• Write queries to extract data and insights combining datasets within Amazon Leo with publicly available datasets.• Design, build, and maintain automated reporting, dashboards, and recurrent analysis to inform and influence data-driven decisions for business operations.• Deliver comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders.• Communicate effectively with senior management audiences (e.g. narratives, inputs into weekly/monthly/quarterly business reviews).• Drive best practices in operational excellence, data modeling, and analysis. Ensure that BI solutions are correctly and efficiently supporting the business.• Participate in hiring activities and mentor junior team members.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.About the teamThe Leo B2B BIE team lies at the center of multiple strategic initiatives within Leo and Amazon as a whole. You will have the chance to help build scalable solutions that unlock enormous value for customers, external partners, and Amazon by bridging the digital divide virtually everywhere on and above Earth. We get to solve problems from scratch, many of which are once-in-a-career opportunities. Basic Qualifications:- 5+ years of processing large, multi-dimensional datasets from multiple sources experience- Experience with data modeling, warehousing and building ETL pipelines- Experience understanding needs of business and end customers and translating them into right solutions- Experience with data visualization using Tableau, Quicksight, or similar tools- 2+ years of root cause analysis and process design experience- Fluency in statistical concepts and advanced statistical techniques (distributions, confidence intervals, time series analysis, regression models, clustering). Preferred Qualifications:- Experience in a business-to-business (B2B) environment- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets- Experience in technology, or telecommunications; satellite internet; consumer electronics services.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, BELLEVUE - 130,400.00 - 176,300.00 USD annually

Job DescriptionAWS Infrastructure Services はすべての AWS グローバルインフラストラクチャの設計、計画、提供、運用を担当しています。私たちは、クラウドを稼働させ続ける人々です。すべての AWS データセンターとお客様がイノベーションに継続的にアクセスできるようにするすべてのサーバー、ストレージ、ネットワーク、電源、冷却設備をサポートしています。私たちはサプライチェーンに影響を与える数千もの要因を考慮しながら、最も困難な課題に取り組んでいます。そして私たちと共に支援したいと考える優秀な人材を探しています。ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、オペレーションマネージャー、その他の重要な役割を担う多様なチームに参加していただきます。AWS 全体の人々と協力して、お客様に最低コストで無限の容量を提供しながら、安全性とセキュリティの最高基準を提供できるよう支援していただきます。そして、大胆なアイデアを歓迎し、それを完成まで自分のものとして進める力を与える包括的な文化を体験していただけます。Data Center Operationsチームは AWS のバックボーンであり、急速に成長する AWS ビジネスとお客様を 24 時間 365 日サポートしています。私たちは AWS の物理インフラストラクチャを維持し、安全性、セキュリティ、可用性、生産性、容量、効率性、コストの分野における運用パフォーマンスの基準を確保することに取り組んでいます。Key job responsibilities主な職務内容Facility Engineer - Data Center Engineering Operations (DCEO) の役割は、大規模で高密度のデータセンターにおいて、施設（電気/機械システム、制御/消火システムなど）の展開、運用、保守、および関連プロジェクトの管理を担当します。日常業務では、以下の業務に携わります:• 建物システムの点検と監視、および施設の問題のトラブルシューティング • 運用効率の改善とエネルギー削減 • ベンダーやパートナーとの定期メンテナンスと修理の計画と実施。これには、ブレーカー操作、機械/電気設備操作などの重要な施設運用が含まれます • プロジェクトチームメンバーと協力してテストなどをサポート 勤務時間12時間のシフト勤務 (うち2時間休憩)など、標準外の時間帯勤務が可能な方（4勤3休のシフトで働ける方。標準勤務時間は 8:00 ～ 20:00、20:00 ～ 8:00、または 9:00 ～ 21:00、21:00 ～ 9:00 です）About the team多様な経験AWS は多様な経験を重視しています。職務内容に記載されているすべての資格やスキルを満たしていなくても、応募することをお勧めします。キャリアが始まったばかりの場合、従来の道を歩んでいない場合、または関連しない経験がある場合でも、応募をためらわないでください。なぜ AWS なのか?Amazon Web Services (AWS) は、世界で最も包括的で広く採用されているクラウドプラットフォームです。私たちはクラウドコンピューティングのパイオニアであり、イノベーションを止めることはありません。だからこそ、最も成功しているスタートアップから Global 500 企業まで、幅広いお客様が当社の堅牢な製品・サービスを信頼し、ビジネスを推進しています。包括的なチーム文化AWS では、学び、好奇心を持つことが私たちの本質です。従業員主導のアフィニティグループは、私たちが自分たちの違いを誇りに思える包括的な文化を育んでいます。Conversations on Race and Ethnicity (CORE) や AmazeCon (ジェンダーダイバーシティ) カンファレンスを含む継続的なイベントや学習体験は、私たちが独自性を受け入れることを決して止めないよう刺激を与えてくれます。メンターシップとキャリア成長私たちは、地球上で最高の雇用主になるために、継続的にパフォーマンスバーを引き上げています。だからこそ、ここには、より多角的な専門家に成長するのに役立つ、無限の知識共有、メンターシップ、その他のキャリア向上リソースがあります。ワークライフバランス私たちはワークライフハーモニーを重視しています。仕事での成功は、家庭での犠牲を伴うべきではありません。だからこそ、柔軟な勤務時間と勤務体制が私たちの文化の一部となっています。職場と家庭でサポートされていると感じるとき、クラウドで達成できないことは何もありません。 Basic Qualifications:- 2+ years of relevant work experience- Work shifts longer than eight hours in duration- ミッションクリティカルな設備の運用と保守に関する 2 年以上の関連実務経験（例: 24 時間稼働の工場、変電所、病院など）- メンテナンス、変更管理、インシデント管理、ベンダー管理の経験または基本的な理解、およびポリシー、プロセス、手順を遵守して作業する方法- 12時間のシフト勤務 (うち2時間休憩)など、標準外の時間帯勤務が可能な方（4勤3休のシフトで働ける方。標準勤務時間は 8:00 ～ 20:00、20:00 ～ 8:00、または 9:00 ～ 21:00、21:00 ～ 9:00 です）- 補助機器を使用して18 kg程度の機器を安全に持ち上げて移動できること Preferred Qualifications:- データセンターに関連する資格（CDCP、CDCS、CDCE、ASHRAE など）、またはデータセンター管理のための資格（第二種または第三種電気主任技術者、エネルギー管理士、第 4 類危険物取扱者、冷凍機械責任者、第二種電気工事士）- プロジェクト管理資格（PMP、Prince2、ITILv2、BICSI）- 電気システムに関する高度な理解力（変電所の電源供給システム、変圧器、スイッチギア、VFI クラス UPS、DRUPS、PDU、ATS、STS、SLA または VRLA バッテリーおよび関連システム、ディーゼル/ガスタービン発電機に関連する燃料システム、サージ制御回路、アクティブ高調波フィルター、バッテリー監視システム、分岐回路監視システム、SCADA システム）- 機械システムに関する高度な理解力（CRAC/CRAH、AHU、チラー、冷却塔、貯蔵タンク、熱交換器、配管システム、ポンプ、バルブ、ダクトシステム、ファン、ダンパー、火災検知・消火システム、排水システム、ビル監視システム、自動制御システム）Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Worldwide Physical Security (PhySec) apart of Amazon's Worldwide Operations Security (WWOS) is looking for a highly motivated, detail oriented individual to provide application support, troubleshooting, and customer issue resolution for the Security Integrations Group (SIG).This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and incident management systems. The Security Integrations Group is a 24/7 operation, and shift work will be required, potentially including nights and weekends. Key job responsibilities- Day-to-day support operations of a fast-paced complex distributed physical security infrastructures - Responding to telephone, ticket and e-mail requests in a professional, efficient manner - Performing various programming and technical project / administrative related activities on the security systems - Following standard procedures for proper escalation of issues to the appropriate teams - Reviewing and recommending logical and technical design as defined by documented standards - Documenting knowledge in the form of knowledge base Wiki articles - Ability to work shifts that include holidays and weekends - Participating in an on-call rotation A day in the lifeYour day kicks off with a shift change briefing — a quick sync with the outgoing engineer(s) to review any open high-severity tickets, ongoing projects, and overnight events. You check the team calendar for scheduled events, review your ticket queue, and log into the contact support portal. The days moves along as you and the team you are a part of are solving physical security operational issues across the Americas. You update your shift notes, brief the incoming engineering peers on any open items, and log off knowing that the global SIG team will carry the mission forward seamlessly through the night. No two days are the same, but every day matters.Who Thrives Here- Problem solvers who love diagnosing and fixing complex technical issues under pressure- Customer-obsessed engineers who take pride in rapid, high-quality service delivery- Self-starters who can prioritize competing demands and manage their time effectively- Collaborators who communicate clearly across time zones and teams- Lifelong learners who are energized by mastering new systems and technologiesReady to Protect What Matters?If you're passionate about physical security technology, thrive in a fast-paced environment, and want to make a tangible impact at one of the world's most innovative companies — SIG is looking for you.Join us. Secure the future.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-timeemployees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamSecurity Integrations Group (SIG), a part of Worldwide Physical Security (PhySec), is primarily an engineering team for Amazon's physical security systems across the globe, but also participates in the design, development, deployment, and project management aspects of these systems. SIG provides 24/7 customer support for physical security systems. SIG provides 24x7 support via support engineering teams based in North America, Australia, and Europe. Engineers are available in-office at all times. Our team’s mission is to lead and unify Amazon's physical security capabilities worldwide by setting strategic frameworks, standards, and processes that enable regional physical security teams and support functions to protect Amazon's end-to-end supply chain. Through continuous innovation in security technology, methodologies, and automation, the organization drives consistent, scalable, and data-driven improvements supporting Security & Loss Prevention (S&LP) performance while supporting business initiatives in a fast-changing operating environment. Basic Qualifications:- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems Preferred Qualifications:- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, SPRINGFIELD - 18.00 - 25.00 USD hourlyUSA, VA, Springfield - 18.00 - 25.00 USD hourly

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As the Regional Automation Engineer, you will engage on all aspects of high-level support for the control systems within a region of Amazon sites. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will also develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include, but are not limited to:- You will troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems- You will apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting a region of onsite automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets- You will provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests- You will provide escalation support to onsite automation engineers, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time- You will travel up to 80% to support sites within an assigned region Basic Qualifications:- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 4+ years of PLC programming or automation engineering experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of process or production environment related PLC-controlled automation and issue diagnosis experience- 4+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience- 4+ years of robotics work cells and control systems experience- 4+ years of electrical theory, robotics, controls components, and automated equipment experience- Travel up to 80% of the time Preferred Qualifications:- Master's degree in computer science, electrical engineering, automation engineering, or equivalent- Master's degree, or Six Sigma Black Belt certification- Experience leading controls in manufacturing or complex industrial environments- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components- Experience interpreting and modifying mechanical and electrical drawingsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Union City - 114,000.00 - 148,200.00 USD annually

Job DescriptionMULTIPLE POSITIONS AVAILABLEEmployer: Amazon.com Services LLCOffered Position: Pathways Operations Mgr - MBA - AMZ007384Job Location: Tracy, CAPosition Responsibilities: Responsible for all budgetary, people development, and operations objectives for a Fulfillment Center. Manage and lead a team of Area Managers. Coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations. Set and clarify requirements and expectations for Area Managers. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments. Leverage Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area. Ensure that best practices are shared across all departments, shifts, and among the network. Basic Qualifications:Position Requirements: Master's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or a related field and three years of experience in management consulting, technical management, logistics engineering, or a related occupation. Employer will also accept a Bachelor's degree, or foreign equivalent degree, in Business Administration, Engineering, Supply Chain, Operations, Finance or related field and five years of progressive post-baccalaureate experience in management consulting, technical management, logistics engineering, or a related occupation as equivalent to the Master's degree and three years of experience. Must have three years of experience in the following skill(s): 1) salaried workforce or program management experience in a global supply chain, manufacturing, production or procurement, distribution, logistics or related environment or operations. ; 2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics ; 3) experience in cross-functional coordination across different business units and experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives. Partial telecommuting permitted; employees will be required to report to office multiple days per week40 hours/week, 8:00am – 5:00pm, Salary Range $135,000 - $162,000 Preferred Qualifications:Please see job description and position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Supply Chain Services (ASCS) is looking for a Systems Development Engineer, focusing on Salesforce and AWS Development to join the team. This role will be responsible for identifying internal and external solutions to business requirements, designing and setting up complex integrations into our existing Salesforce architecture and workflows using AWS services, and driving seamless connectivity across tools. A Salesforce and AWS Developer will design and develop enterprise solutions across Salesforce, Marketo, Data Cloud, Salesforce HVS, and managed AWS services, establishing efficient, scalable integrations that align with Amazon Shipping Business Development needs.Key job responsibilities- Architect, design and build scalable, flexible, and integrated solutions for our Sales, Marketing, and operations teams in partnership with other technology partners/teams/leaders within/external the ASCS organization.- Work closely with product/program managers to define the problem and provide solution using Salesforce and native AWS services to automate, optimize, Sales and Marketing workflows.- Simplify and reinvent systems, processes, and tools to improve Sales experiences. - Collaborate with tech leaders and jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to ASCS commercial teams.- Define technical initiatives to drive cost optimization across various CRM, and AWS environments, bring thought leadership to manage availability, latency and performance of our mission critical tools and services.- Develop Solutions: Manage configuration/coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, flows, and other 3rd party applications. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Bachelor's degree in computer science or equivalent- 3+ years of Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch apex and Salesforce APIs at a large organization Preferred Qualifications:- Experience with distributed systems at scale- Experience building services using AWS products- Salesforce Certified Application Architect or System Architect or equivalent experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 129,200.00 - 174,800.00 USD annually

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating andproviding best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customerorders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who arebuilding new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on supportto ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide themthe most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure weput smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched anddelivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needsto reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, sothat our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with ourcustomers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehousesAbout the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Serviceteam. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Ourgoal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels tooffer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS teamis always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OK, OKLAHOMA CITY - 16.00 - 23.00 USD hourlyUSA, OK, Oklahoma City - 16.00 - 23.00 USD hourly