Amazon

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MO, Liberty - 91,000.00 - 136,500.00 USD annually

Job DescriptionAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as an Area Manager. As Area Managers for our Vendor Flex sites you will be responsible for direct people management experience in driving operational performance in a highly metric driven environment. You will also lead many process improvement projects, both for the site and the network, to drive enhancements in key shop floor metrics, viz. Quality, Cost and Delivery. One of your key responsibilities will also be development of your team members. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations.Key job responsibilities2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. Preferred Qualifications:- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs an Operations I Manager focused on Defect Reduction, you will work with India's leadership team to identify, analyze, and eliminate defects across Amazon's operations to serve our customers better. Your primary responsibility will be to deep-dive into data, identify root causes of defects, and recommend and pilot improvements that enhance customer experience — in line with our goal to be Earth's Most Customer-Centric Company.You will collaborate with cross-functional teams across fulfillment, transportation, customer service, and seller service to drive systemic improvements that reduce concessions, contacts, and quality failures. We are looking for high-potential, analytical, innovative, and forward-thinking professionals to join our India Operations team.Are you ready to leverage data-driven insights and Lean methodologies to lead defect reduction initiatives that directly improve customer experience? Are you willing to dive deep into complex operational data to uncover patterns and build sustainable solutions?Key job responsibilities- Perform end-to-end defect analysis across fulfillment, transportation, and delivery operations to identify trends, root causes, and improvement opportunities- Drive defect reduction through systematic defect identification, root cause analysis, and corrective action implementation- Develop and pilot process improvements to reduce customer/seller service contacts- Build mechanisms to track, monitor, and improve quality metrics across the fulfillment network- Conduct market and competitive analysis for transportation and supply chain parameters- Identify and prevent financial leakage when working with external partners (carriers and 3P partners)- Analyze third-party seller order fulfillment data to create mechanisms that improve quality and reduce defects- Enhance customer returns experience by reducing defects in the reverse logistics process- Develop operating plans to improve partner performance and monitor outcomes- Address transportation and supply chain issues pertaining to new geographies where Amazon has a potential marketplace- Implement data processing frameworks for supervising quality and driving continuous improvement- Participate in business review meetings and contribute to data-driven decisions on quality improvement parameters Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Excellent analytical and problem-solving skills- Ability to summarize and communicate complex data insights to stakeholders- Strong interpersonal skills to drive initiatives with a diverse set of cross-functional stakeholders Preferred Qualifications:- Advanced Excel skills with experience handling Macros/Look-ups- SQL skills, including the ability to write and troubleshoot queries, extract and manipulate data from relational databases, and generate reports to support operational decision-making- Coursework related to supply chain management, production planning, and control- Knowledge of Kaizen, LEAN methodology, and Six Sigma techniques- Solid organizational and project-management skills- Experience with data visualization tools and reporting dashboardsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon GuardDuty is a customer facing threat detection service that was built to protect applications and services running in AWS. The service processes trillions of events and applies advanced analytics and machine learning to detect threats. If you are interested in learning about operating a service at massive scale and working alongside world class engineers, then this role is for you. The Amazon GuardDuty team is looking for a strong software engineer to help build the future of the service. The team interacts with Math PhD's and security researchers to codify security analytics into the service. The researchers use various Machine/Deep Learning algorithms to build new detections for the service. We are innovating new ways of building massively scalable and globally distributed security systems for assisting our customers with security and compliance. Work/Life Balance Our team puts a high value on work-life balance. Most days, our entire team is co-located in the Seattle office, but we’re also flexible when people occasionally need to work remote. We generally keep core in-office hours from 10am to 4pm. About half of us come in earlier and the other half of us stay later. On-Call Responsibility This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. Mentorship & Career Growth Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will deliver low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Within the Optical Inter-Satellite Link (OISL) organization, you will directly contribute to the development and production of high-bandwidth free-space optical communication systems that connect satellites in orbit.We are seeking an Optical Test Lab Engineer to join our Prototyping and Integration (PI) Team. In this role, you will build, bring up, operate, and maintain optical test setups and characterization systems used to validate OISL hardware performance. You will work closely with optical design engineers to develop measurement solutions for free-space optical communication components, execute optical verification and qualification test campaigns, and contribute to the continuous improvement of lab operations. This role requires hands-on expertise in optical metrology, the ability to bring up and maintain complex lab infrastructure, and a track record of delivering reliable, high-quality test results in a fast-paced development environment.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesBuild, align, bring up, and maintain optical test benches and characterization systems for free-space optical communication hardware, including laser transmitters, receivers, beam steering assemblies, and optical subsystems.Operate and maintain optical lab infrastructure, ensuring test equipment is calibrated, functional, and ready to support development and qualification campaigns.Execute optical verification and qualification test campaigns, collecting and analyzing data against performance requirements and success criteria.Analyze optical test data, identify performance trends and anomalies, and present findings to Support troubleshooting and root cause investigation of optical performance issues; contribute to corrective actions to resolve failures.Contribute to the development and improvement of optical test procedures, measurement documentation, and calibration practices.Collaborate with mechanical, electrical, and systems engineering teams to support integrated hardware validation.Assess lab operations, proactively fix deficiencies, and actively participate in lab improvement initiatives to increase efficiency and test quality.A day in the lifeYou will spend your time hands-on in the optical lab—aligning test benches, configuring laser sources and detectors, running characterization routines, and maintaining the equipment and infrastructure that keeps test operations running smoothly. Between active measurements, you are analyzing data, updating procedures, troubleshooting equipment issues, and coordinating with engineering teams on upcoming test needs. The ideal candidate combines strong optical fundamentals with practical lab skills and takes pride in keeping a well-organized, efficient, and reliable lab environment. You deliver high-quality test data that engineering teams trust to make hardware decisions.About the teamThe Prototyping and Integration Team accelerates hardware development through rapid prototyping, manufacturing, and integration of novel Line Replaceable Units (LRUs) and systems for the Optical Intersatellite Link organization. Our service areas span Hardware Fabrication, Electrical Integration, Electromechanical Hardware Development, DVT and Qualification Testing, and Quality Assurance. Our learnings are directly applied to scale aerospace manufacturing processes and enable risk reduction through comprehensive testing. We seek candidates who thrive in dynamic, fast-paced environments. Success requires high motivation, attention to detail, and the highest standards of execution. Basic Qualifications:- Bachelor's degree in engineering, physics, or equivalent- Experience building, aligning, and operating optical test setups or characterization systems.- Experience with optical measurement techniques including beam characterization, interferometry, radiometry, or imaging system performance evaluation.- Experience with lasers, detectors, fiber optics, and free-space optical components.- Experience with optical lab equipment and instrumentation (optical power meters, spectrometers, beam profilers, interferometers, or equivalent). Preferred Qualifications:- Master's degree or above in engineering, physics, or equivalent- Experience in test setup automation using MATLAB, Python, or Pearl- Strong verbal and written communication skills with the ability to document and present optical test results to cross-functional stakeholders.- Experience with free-space optical communication systems, laser communication terminals, or satellite optical payloads.- Experience bringing up and maintaining optical lab environments, including equipment commissioning, calibration, and lab organization.- Experience with wavefront sensing, adaptive optics, or precision pointing and tracking systems.- Familiarity with optical design and modeling tools (Zemax OpticStudio, FRED, or equivalent).- Experience with measurement uncertainty analysis and calibration practices for optical instrumentation.- Experience working in cleanroom or controlled laboratory environments.- Experience with structured failure investigation and root cause analysis processes.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about transforming financial data into strategic insights that drive business decisions? Amazon's Financial Planning & Analysis (FP&A) team is seeking a Financial Analyst II to support our Transportation Technology and Services organizations. In this role, you'll have exceptional visibility with leadership and meaningful influence in the decision-making process. You'll translate complex financial data into actionable business insights while partnering with stakeholders to identify growth opportunities and optimize resource allocation.Your analytical expertise will directly impact operational excellence and drive continuous improvement across our financial processes. This is an opportunity to work on strategic planning and reporting for operational expenditures, technology entitlements, and headcount planning while serving as a data-driven financial partner who guides decision-making across all levels of the organization.Key job responsibilities- Own financial planning and reporting processes, ensuring accuracy through proactive audits and diving deep to identify root causes of discrepancies, and implementing solutions to resolve finance issues- Analyze complex datasets and build financial reports to address business questions, providing clear findings and recommendations that influence data-driven decision making at the senior leadership level- Collaborate with cross-functional teams to align on financial reporting standards, develop improved control mechanisms, and implement process improvements that scale controllership with measurable results- Partner with business stakeholders to translate financial metrics into actionable insights that support operational performance, resource allocation decisions, and strategic planning initiatives- Mentor team members on financial processes and best practices while building and maintaining team tools and documentation to facilitate knowledge sharing and collaborationA day in the lifeYour day begins with reviewing key financial metrics and preparing for a meeting with business stakeholders to discuss operational performance and planning needs. Throughout the day, you'll work on in-depth analyses to address specific business questions, collaborate with cross-functional teams to align on financial reporting standards, and develop improved control mechanisms. You'll participate in strategic planning sessions where your financial insights help shape business decisions, and spend time mentoring team members on financial processes and best practices.About the teamWe are the Financial Planning & Analysis (FP&A) team supporting the Transportation Technology and Services organizations. Our team owns central reporting, planning and goals for the organization, including operational expenditures, technology entitlements, and headcount planning. We serve as strategic financial partners, providing data-driven insights that guide decision-making across all levels of the organization.Our team fosters a collaborative environment where continuous learning and knowledge sharing are encouraged. We're focused on building scalable financial processes and innovative solutions that enable our business partners to make informed decisions quickly and confidently. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, and more.About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

Job DescriptionEsta é uma posição de tempo integral, permanente, baseada em GRU16, Sao Paulo, Brazil, e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brasil para serem elegíveis para consideração.A Amazon se esforça para ser a empresa mais centrada no cliente da Terra, onde as pessoas podem encontrar e descobrir praticamente tudo o que desejam comprar online. Ao oferecer aos clientes mais do que eles desejam - preços baixos, vasta seleção e conveniência, a Amazon continua a crescer e evoluir como uma plataforma de comércio eletrônico de classe mundial. A evolução da Amazon de site para parceiro de comércio eletrônico e plataforma de desenvolvimento é impulsionada pelo espírito de inovação que faz parte do DNA da empresa. A visão da Amazon é oferecer a maior seleção do mundo e os preços mais baixos aos nossos clientes.O Analista de Operações de Campo é responsável por monitorar a performance das operações de entregas e garantir que os pedidos sejam processados e entregues aos nossos clientes sem atraso. Essa pessoa vai replicar as melhores práticas de processo realizadas nos nossos grandes centros de distribuição e implementar processos mais seguros para controle de estoque. Também será responsável por treinar presencialmente e dar suporte remoto sempre que alguma operação estiver com dúvidas ou impossibilitada de processar os pedidos. Além disso, irá atuar como consultor de processos que ajudam as operações no aumento da acuracidade de inventário bem como no aumento da capacidade de processamento de modo estruturado, auxiliando no dimensionamento e quantidade de estações de trabalho. O trabalho requer alguém focado na experiência do cliente e que tenha habilidades analíticas para identificar a causa raiz das falhas para evitar erros operacionais. Esta função será baseada em São Paulo.A Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.Key job responsibilitiesMonitorar as operações, sugerir e implantar melhorias de processos com foco em produtividade e acurácia de inventário;Prever implicações com base em dados e tendências atuais e tomar as ações necessárias;Servir de elo entre as partes interessadas internas e externas tendo em mente os objetivos, limites, conformidade e privacidade da informação;Treinar e direcionar os funcionários dos vendedores;Mergulhar fundo nas causas-raiz dos problemas operacionais;Acompanhar métricas operacionais;Disponibilidade para viajar até 70% do tempo.About the teamDe acordo com as Diretrizes de Retorno ao Escritório (RTO), o(s) candidato(s) selecionado(s) deverá(ão) trabalhar 5 dias por semana em GRU16. (Saiba mais aqui: https://www.aboutamazon.com/news/company-news/andy-jassy-update-on-amazon-return-to-office) Basic Qualifications:- Diploma de Bacharelado;- Experiência anterior de +2 anos nas áreas de Logística/ Indústrias/ Operações/ Varejo;- Experiência com Excel (tabelas dinâmicas, tabelas e gráficos). Preferred Qualifications:- Graduação em Engenharia, Administração de Empresas, Logística ou áreas afins;- Experiência anterior em gestão de processos e análises, métricas e resolução de problemas;- Capacidade de multitarefa, gerenciamento de várias operações simultaneamente e atenção aos detalhes.- Conhecimento de SQL e Database.- Inglês Intermediário/Avançado.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Program Manager. In this role, you will own the analysis of trailer performance and customer experience metrics across Amazon's Middle Mile network, translating complex operational trends into clear insights and actions that drive measurable improvement. The ideal candidate will have demonstrated experience partnering with technical teams, managing stakeholders, managing multiple priorities and deadlines, and delivering strong results through data-driven root cause analysis and structured problem solving. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment. Basic Qualifications:- 3+ years of team management experience- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- Experience implementing repeatable processes and driving automation or standardization- Experience in data mining, data management, reporting, and SQL queriesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 83,200.00 - 145,500.00 USD annuallyUSA, WA, Bellevue - 83,200.00 - 145,500.00 USD annually

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands-on problem-solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include but are not limited to: - You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performance - You will ensure rigorous adherence to safety protocols and procedures during maintenance activities across the site - You will design and implement comprehensive preventative maintenance programs that enhance operational efficiency - You will manage and coordinate external contractors while maintaining high-quality service standards - You will monitor Material Handling Equipment (MHE) metrics and partner with applicable team to address system performance issues and provide analysis across all operations Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of industrial maintenance experience- 2+ years of direct leadership/supervisory experience- 2+ years of Computerized Maintenance Management System (CMMS) experience- 2+ years of Microsoft Office products and applications experience Preferred Qualifications:- Master's degree, or Six Sigma Black Belt certification- Experience working with Material Handling Equipment (MHE) integrators- Experience maintaining material handling equipment and integrated systems- Experience in project management- Experience with statistical analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionA Amazon se esforça para ser a empresa mais centrada no cliente da Terra, onde as pessoas podem encontrar e descobrir praticamente tudo o que desejam comprar online. Ao oferecer aos clientes mais do que eles desejam - preços baixos, vasta seleção e conveniência, a Amazon continua a crescer e evoluir como uma plataforma de comércio eletrônico de classe mundial. A evolução da Amazon de site para parceiro de comércio eletrônico e plataforma de desenvolvimento é impulsionada pelo espírito de inovação que faz parte do DNA da empresa. A visão da Amazon é oferecer a maior seleção do mundo e os preços mais baixos aos nossos clientes.O Analista de Operações de Campo é responsável por monitorar a performance das operações de envio e entregas e garantir que os pedidos sejam processados e entregues aos nossos clientes sem atraso. Essa pessoa vai replicar as melhores práticas de processo realizadas nos nossos grandes centros de distribuição e implementar processos mais seguros para controle de estoque e expedição. Também será responsável por treinar presencialmente e dar suporte remoto sempre que alguma operação estiver com dúvidas ou impossibilitada de processar os pedidos. Além disso, irá atuar como consultor de processos que ajudam as operações no aumento da acuracidade de inventário, bem como no aumento da capacidade de processamento de modo estruturado, auxiliando no dimensionamento e quantidade de estações de trabalho. O trabalho requer alguém focado na experiência do cliente e que tenha habilidades analíticas para identificar a causa raiz das falhas e propor plano de ação para evitar erros operacionais. Esta função será baseada em São Paulo.Key job responsibilitiesMonitorar as operações, sugerir e implantar melhorias de processos com foco em produtividade e acurácia de inventário;Prever implicações com base em dados e tendências atuais e tomar as ações necessárias;Servir de elo entre as partes interessadas internas e externas tendo em mente os objetivos, limites, conformidade e privacidade da informação;Treinar e direcionar os funcionários dos vendedores;Mergulhar fundo nas causas-raiz dos problemas operacionais;Acompanhar métricas operacionais; Basic Qualifications:- Diploma de Bacharelado;- Experiência anterior de +2 anos nas áreas de Logística/ Indústrias/ Operações/ Varejo;- Experiência com Excel (tabelas dinâmicas, tabelas e gráficos). Preferred Qualifications:- Graduação em Engenharia, Administração de Empresas, Logística ou áreas afins;- Experiência anterior em gestão de processos e análises, métricas e resolução de problemas;- Capacidade de multitarefa, gerenciamento de várias operações simultaneamente e atenção aos detalhes.- Conhecimento de SQL e Database.- Inglês Intermediário/Avançado.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin the Amazon Optics team and be at the forefront of building innovative services that secure the foundation of our business from security threats. Our team develops and manages critical services used by all Corporate and AWS data center employees to protect physical sites and preserve the trust that AWS users have placed in us. You'll work with passionate software engineers to build systems that are essential for keeping Corporate and AWS sites secure worldwide.In this role, you'll design, develop, and optimize solutions where "can't be done" isn't considered an answer. You'll tackle complex architecture challenges with extensible, scalable solutions while always seeking ways to simplify. As a significant contributor throughout the software development lifecycle, you'll build services that are deployed to every AWS region using AWS services in a fully Infrastructure as Code (IaC) environment, where you'll own everything end-to-end.Key job responsibilities- Design and implement secure services that protect AWS physical locations, making meaningful contributions to the full software development lifecycle from scoping and design through testing, deployment, and maintenance.- Take ownership of operational excellence, identifying root causes of issues and implementing permanent fixes while continually improving team operations.- Work with stakeholders to understand business and customer value, ensuring you deliver solutions that balance customer requirements with team objectives.- Actively participate in code reviews, providing meaningful feedback to teammates while contributing to documentation that explains how systems are constructed, tested, and operated.- Automate operational inefficiencies for both the team and customers, building solutions that scale across all AWS regions while maintaining high quality standards.A day in the lifeYour day begins with a quick team standup to align priorities before diving into coding complex security features for the Optics platform. You'll collaborate with teammates to solve challenging architecture problems, review pull requests, and participate in design discussions for upcoming features. Throughout the day, you'll work in an IaC deployment environment where you'll design, develop, test, and deploy solutions. You'll have opportunities to automate operational inefficiencies and stretch yourself technically while helping secure AWS sites globally.About the teamThe Amazon Optics team values strong intuition backed by metrics and data. We provide solutions where "can't be done" isn't considered an answer, taking on seemingly impossible challenges and finding creative solutions. Our services are used around the world to secure assets for every single AWS customer, making our work essential to maintaining trust in the AWS platform. We foster a collaborative environment where you'll share knowledge, help others achieve, and be empowered to grow while taking ownership of critical security services that protect AWS infrastructure.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience (non-internship) in professional software development- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually

Job DescriptionCustomer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience across all of our CS channels in every interaction.Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network - building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.We are seeking a Sr. Software Development Engineer to lead the engineering team building the Network Control Center (NCC) - an AI-native system that will transform how Amazon detects, responds to, and recovers from incidents across our global Customer Service network. Today, our incident management relies on disconnected tools, multiple manual steps, and reactive detection that takes several minutes. This leader will design and build the technical systems that replace this fragmented approach with continuous observability, autonomous response, and intelligent customer recovery — all operating in real-time at massive scale.The ideal candidate is a strong technical leader who thrives in ambiguity, can translate a bold vision into a concrete system architecture, and is passionate about building high-performing teams. You will partner closely with science, product, and operations leaders to deliver AI-powered capabilities that detect risks before customers feel them, respond in sub-60 seconds, and execute tailored recovery actions that turn service failures into loyalty-building moments. This is an exciting opportunity to build transformative technology that directly impacts the experience of millions of customers.Key job responsibilities- Lead the design, architecture, and delivery of an AI-native observability and incident management service serving Amazon's global Customer Service network- Build and develop a high-performing engineering team by assisting in hiring and mentoring software development engineers- Architect real-time signal detection and observability systems that continuously monitor network health, identifying risks and anomalies before customer impact- Deliver autonomous incident response and recovery capabilities that replace manual, fragmented processes with intelligent, real-time intervention- Partner with Applied Science teams to develop and integrate ML models for anomaly detection, predictive alerting, and closed-loop learning workflows- Drive technical roadmap execution from proof-of-concept through production, balancing speed of delivery with long-term architectural quality- Collaborate cross-functionally across Network Solutions and partner teams to integrate platform capabilities into the broader CS ecosystem- Establish operational excellence practices for production services, including on-call, incident response, and continuous improvement mechanismsAbout the teamNetwork Solutions is on a mission to transform Amazon Customer Service from a cost center into a growth driver by building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. The Network Control Center is a new initiative within Network Solutions focused on ensuring network health and reliability through continuous observability, situational awareness, and proactive intervention — leveraging AI to monitor, interpret, and act on risks to customer journeys across all channels. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe AWS Search team is seeking a Marketing Manager to support the in-house global paid search program.The Paid Search Manager is passionate about delivering results by applying Paid Search best practices to campaign execution, leverages data analysis to identify opportunities to improve campaign performance, simplifies existing processes, and innovates to drive long-term results. In this role, you will work closely with a group of search experts to drive the acquisition of new customers, promote the adoption of new services, generate leads, and create unique, customer-centric experiences through search.Our ideal candidate has experience building, maintaining, and managing Paid Search campaigns, leveraging data and insights to improve performance metrics like conversion rate, quality score and impression share, running ad copy and landing page tests, and working in conjunction with other paid media channels to drive conversions.AWS Marketing leads the charge in cloud innovation, inspiring and empowering customers and partners to unlock their cloud potential. We shape AWS's industry perception through compelling narratives that demonstrate our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team delivers personalized, connected experiences that foster AWS adoption across diverse industries, continuously adapting our strategy to stay ahead in our digital-first world. Join our forward-thinking team to shape the future of cloud computing, contributing to strategic initiatives that respond to evolving technology, industry, and customer requirements. You'll collaborate globally to translate complex technology into clear, valuable solutions, creating impactful programs that drive AWS's growth in an inclusive, collaborative environment where diverse perspectives and bold thinking thrive.Key job responsibilities* Contribute to the day-to-day management of Paid Search campaigns through tactical execution and account maintenance.* Uphold a high bar for account health and executional excellence by maintaining existing operational mechanisms and identifying opportunities to build new ones.* Work within a group of search experts to drive acquisition, adoption, lead generation, and create unique customer experiences.* Contribute to campaign-level testing strategies for ad copy and landing page experiences that improve the customer experience.* Seek to answer business questions and inform decisions by diving deep into data to surface insights and make recommendations to optimize and improve performance.* Analyze campaign performance metrics, identify trends, and provide data-driven insights and recommendations to stakeholders.* Challenge the status quo and push for the best customer experience.* Insist on the highest standards and prioritize long-term results over short-term gains.* Have a backbone, question assumptions, and strive for continuous improvement in campaigns and customer experiencesAbout the teamAWS Search Marketing is focused on delivering a great search experience for AWS customers and prospective customers. We manage SEO, AEO (Answer Engine Optimization) and SEM across search engines like Google, Bing and others. The team sits within the Integrated Demand Center (IDC) and support its objective to build and deliver a unified customer experience that is consistent and fast globally. Basic Qualifications:- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Experience across affiliate marketing, PPC, SEM and social media advertising Preferred Qualifications:- Experience in multi-territory campaign management- Experience in digital marketing and content production timelines and process- Experience delivering paid media campaigns spanning TV, print ads and digital/social channelsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionInventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. Our mission is to safeguard our store from bad inventory and bad actors concealing their identities. To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor “spare accounts”, and generate insights to help SPS understand where bad actors are prioritizing their efforts.If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don’t impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations. We are looking for an experienced Risk Manager II to own complex projects, take high judgement decisions and manage escalations associated with our program’s expansion. In addition to making the right decisions, the candidate will need to be able to use SQL knowledge and use data as evidence to convince/influence key stakeholders.Key job responsibilities• Innovating and designing new or improved processes to support the business needs.• Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis.• Maintain a strong understanding of best in class risk and control principles, and regulatory expectations – embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary.• Identify and develop appropriate data sources and elements which contribute to risk-based assessments.• Experience working in or supporting a fast-paced operations environment.• Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues.• Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.• Analyze existing policy and process gaps, and develop solutions to close them. Basic Qualifications:- Bachelor's degree or equivalent- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent, or 3+ years of L5 Manager Role experience Preferred Qualifications:- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Experience with SQL and Excel- Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses- Experience with operations, risk, fraud investigations etc.- Experience using data and metrics to back up assumptions and implement effective solutions- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- Knowledge of SQL and Excel at a moderate or advanced levelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jul 15, 2026Are you passionate about helping aerospace and satellite organizations harness the power of cloud technology and AI to accelerate their missions — from orbit to the edge? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to join our Aerospace & Satellite team. In this role, you will serve as a trusted advisor to senior stakeholders at commercial space, satellite, and aerospace companies — shaping strategies that influence customer transformation initiatives and driving significant outcomes across multiple business units and lines of business through modern cloud solutions.As a Senior CSM in the AWS Worldwide Public Sector (WWPS) Aerospace & Satellite division, you will lead complex customer engagements with significant impact across multiple business outcomes. You will operate independently in dynamic, complex, and undefined situations — using high judgment and technical acumen to navigate incomplete information, make decisions despite uncertainty, and drive successful customer outcomes. You will work backwards from customer goals — whether that's deploying agentic AI workflows to automate satellite anomaly resolution, building generative AI-powered ground system operations assistants, modernizing telemetry and command platforms to fuel AI/ML insights, or accelerating launch readiness with intelligent automation — and own end-to-end execution across AWS teams to deliver results.We help aerospace and satellite companies understand best practices around adopting cloud-based solutions, migrating existing ground systems and mission-critical workloads, implementing AI/ML capabilities for space data processing, and building organizational cloud and AI fluency. The opportunity to guide space companies through the AI revolution — from foundational data readiness to deploying agentic systems that autonomously execute complex satellite operations workflows — is unprecedented. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully.This position requires 25% - 40% travel dependent on geo and time of year. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilities• Own & Influence: Lead complex customer engagements, to include Sales, Support, Solutions Architecture, Professional Services, and customer teams — acting as a trusted advisor to senior stakeholders and decision makers to deliver measurable business outcomes across multiple aerospace and satellite organizations• Drive Strategic Execution: Own end-to-end execution of strategic customer initiatives including change management and adoption acceleration, developing and executing cloud adoption roadmaps aligned with customer business milestones — such as constellation deployments, launch campaigns, or new service offerings — negotiating resources and priorities as needed and ensuring alignment across all stakeholder groups• Accelerate Value & Transformation: Drive significant outcomes that advance customer value and transformation objectives across multiple business units or lines of business — identifying opportunities for large-scale modernization, generative AI, agentic AI, and migrations that advance space missions and operational efficiency• Navigate Ambiguity: Operate independently in dynamic, complex, and undefined situations, using high judgment and emerging technologies to make decisions despite incomplete information and uncertainty — providing clarity and guidance to customers and internal teams• Enable & Govern: Design enablement programs, AI readiness assessments, governance frameworks, and executive briefing sessions that prepare aerospace customers for responsible AI adoption, successful cloud transformation, and long-term operational excellence — including real-time, hands-on customer demos and workshops leveraging emerging technology• Advocate & Advise: Serve as the customer's trusted strategic advisor and their voice within AWS, communicating with senior customer stakeholders from technical leads to business executives — providing actionable customer insights and feedback that inform AWS service improvements, including aerospace-specific service teams• Build, Scale & Mentor: Leverage emerging technologies to proactively build, optimize, and scale mechanisms that eliminate non-differentiated work and enable scalable execution across multiple customer engagements — developing technical best practices and approaches that enhance team capabilities and mentoring within and across teams to elevate performanceA day in the lifeAs a Senior CSM on the AWS Aerospace & Satellite team, you'll serve as the trusted strategic advisor and central connector between space industry customers and AWS teams. Your day might include facilitating strategy sessions with customer leadership to align cloud and AI adoption roadmaps with mission objectives, presenting transformation progress to senior leadership, and driving end-to-end execution of strategic initiatives.You'll develop enablement plans for generative AI adoption and workload migrations, lead executive briefings and hands-on workshops showcasing aerospace use cases — such as autonomous satellite health monitoring, AI-driven orbital maneuver planning, or intelligent Earth observation pipelines — and manage critical go-live transitions. You'll also mentor team members, build scalable mechanisms across engagements, and navigate ambiguity with high judgment.About the teamAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our Aerospace & Satellite team partners with leading commercial space companies, satellite operators, launch providers, and aerospace innovators worldwide, helping them leverage cloud technology to scale their missions, reduce operational costs, and drive innovation. From processing petabytes of Earth observation data to powering next-generation ground systems and enabling AI-driven space operations, we believe that aerospace and satellite companies deserve world-class technology and strategic guidance to push the boundaries of what's possible — and we're committed to making that a reality.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams- 8+ years of enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies Preferred Qualifications:- PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similar- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelinesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 153,600.00 - 207,800.00 USD annuallyUSA, TX, Austin - 153,600.00 - 207,800.00 USD annually

Job DescriptionData Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.Perform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsAbility to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodationAbility to work non-standard hours including nights and weekends.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.Key job responsibilities- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center- Troubleshoot of facility and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians- Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies- Drive innovation while reducing operational costs in the facilities- Manipulate small wires and objectsA day in the lifeAfter an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. Related Military Ratings/MOSs- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UT - Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 2+ years of data center engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OH, Hilliard - 32.00 - 57.00 USD hourly

Job DescriptionData Center Engineering Operations Technicians (EOT) are Amazon Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, electrical switchboards/switchgear, circuit breakers, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.Perform the following tasks, with or without reasonable accommodation: - Walk job sites in uneven terrain - Work at heights and from ladders - Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more - Bend or twist the body into unusual positions while working - Push or pull heavy objects into position - Work in noisy environments- Ability to lift up to 50 lbs and work in cramped and/or elevated locations with or without reasonable accommodation- Ability to work non-standard hours including nights and weekends.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.Key job responsibilities - Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center - Troubleshoot of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Center Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilize internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region’s sites - Fully comply with all physical security procedures and policies - Drive innovation while reducing operational costs in the facilities - Manipulate small wires and objectsA day in the lifeAfter an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community. Related Military Ratings/MOSs - Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UT - Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of relevant work experience- Experience in relevant work- Can bend or twist the body into unusual positions while working- Can use hands to manipulate small wires and objects- Can walk on job sites in uneven terrain- Can work at heights and from ladders- This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility Preferred Qualifications:- 4+ years of data center engineering experience- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience in data center engineering- Can perform physical tasks all day without becoming overly tired- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cablingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.Key job responsibilities- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center- Troubleshoot of facility and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians- Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies- Drive innovation while reducing operational costs in the facilities- Manipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsA day in the lifeAfter an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!Related Military Ratings/MOSsNavy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UTArmy:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52FMarines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamThe cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- High school or equivalent diploma- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 2+ years of data center engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OH, Hilliard - 32.00 - 57.00 USD hourly

Job DescriptionLeading brands like Epic Games, Lyft, AirBnB, and Vanguard use Amazon Kinesis Data Streams as their foundation for real-time streaming data. With Amazon Kinesis Data Streams, customers process Gigabytes per second of real-time user engagement data for gaming and marketing analytics, build real-time IoT sensor data analytics solutions, analyze millions of financial transactions in real time, perform network intrusion detection for security analytics, transform and load logs into data lakes, and much more. These customers choose Kinesis Data Streams because it is a fully-managed service that makes real-time streaming data ingestion and processing, reliable, easy, and at low cost. Tens of thousands of customers worldwide, ranging from large commercial enterprises, federal and state governments, regulated industries like healthcare and finance, to small start-ups have moved from batch to streaming with Amazon Kinesis Data Streams, and we are just getting started.We are currently looking for an experienced Senior Software Development Engineer to join our team. The ideal candidate is excited about the incredible opportunity that cloud computing represents, and is passionate about delivering high quality services in a hyper-growth environment where priorities can shift fast. As a member of our team, you'll work alongside other engineers and leaders, refine product requirements with product and program managers, define architecture, and be a leader in the implementation and launch of software.All team members actively participate in product definition, technical architecture review, iterative development, code review, and operations. Along with this, you’ll have the opportunity to interact with enterprise customers to ensure their needs are met -- clear, professional communication with teammates and customers is an important part of the job.Cloud computing represents a fundamental shift in how businesses think about managing their information needs. While this emerging area of computing has seen tremendous growth over the past few years, we are still in the early stages of realizing its full potential. We're looking for a smart, passionate and detail oriented engineer to help us continue to define this exciting new technology.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Key job responsibilities- You solve difficult problems, applying appropriate technologies and best practices.- You work with your team to invent, design and build software that is stable and performant.- You are proficient in a broad range of design approaches and know when it is appropriate to use them (and when it is not). Your solutions are pragmatic.- You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand.- You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity).- You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies.- You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.)- You work on project ideas with customers, stakeholders, and peersAbout the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- Master's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTransform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilitiesMoving and implementing large enterprise equipment Installing Fiber and Copper cabling and patching cabling between equipment Ensuring proper safety and security standards are maintained during cabling and rack installation, Following well established hardware installation procedures and break-fix activities Safely using material handling tools and equipment Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed Working in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications:- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles- High School diploma or equivalent Preferred Qualifications:- industry standard certification (CompTIA, CCENT, or Network+)- Experience with cabling infrastructure best practices and methodologies- Knowledge of network cabling, optic types, and test equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. Our products automate high-effort and repetitive tasks and ship with intuitive and streamlined interfaces so that our operators can focus on making high-judgement decisions and responding to the unexpected. Amazon Robotics Technical Support (ARTS) team is looking for a talented, experienced engineer to join us. We are searching for individuals who are obsessed with solving technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations. We provide 24x7 mission-critical support to robotic fulfilment centres around the world. As a Technical Support Engineer, you will join forces with an elite group of problem solvers to help maintain Amazon's world-wide network of robotic solutions.** The shift for this role is Tuesday - Saturday from 9-5 PM EST **Key job responsibilities- Perform complex diagnostics and resolution of critical robotic system issues through advanced data/AI analysis and technical troubleshooting.- Deliver timely and accurate solutions to customer requests and issues through effective ticket handling.- Lead high-severity incident response, orchestrating cross-functional collaboration across technical teams and business lines to drive rapid resolution of critical robotic system issues.- Drive continuous improvement through the development of technical documentation, knowledge base articles, and SOPs; create and optimize automated workflows to enhance team efficiency and robotic system performance.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- Bachelor's degree or above in Electrical or Mechanical Engineering, or Master's degree or above in computer science, engineering, mathematics or equivalent- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience troubleshooting and debugging technical systems- Experience with Linux/Unix operating systems- Experience in an AWS environment, including VPC, EC2, EBS, S3, SQS, CloudFormation and Lambda- Experience working with databases and SQL- Experience in automation or monitoring frameworks, deployment or development- Experience in scripting or programming work in Ruby, Python, Shell/BASH scripting, Java, C/C++, C*, Perl, or other languages- 4+ years of experience in a technical role, preferably in support engineering or system administration. Preferred Qualifications:- Knowledge of UNIX/Linux operating systemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, N.Reading - 90,400.00 - 158,200.00 USD annuallyUSA, MA, Westboro - 90,400.00 - 158,200.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed. Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes.- Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OH, WEST JEFFERSON - 26.00 - 31.00 USD hourly

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Key job responsibilitiesEssential FunctionsDefining , building and executing the delivery process from delivery station to customer addressEnsure enough bandwidth in territorial delivery team to ensure peak time delivery managementEngage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.Analysis of the data reports to identify performance bottlenecks and improve performanceImplement the formal process control and process improvement mechanisms such as KaizenA day in the lifeStrong leadership capabilities and people management skillsGood communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications:- 2+ years of operations and people management experience- Advanced degree Preferred Qualifications:- Experience with ExcelOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe WW DSP Analytics team is a centralized analytics organization within Amazon's Last Mile Delivery Service Partner (DSP) program. We build best-in-class solutions that enable data-driven decision making across our global DSP ecosystem. Our team partners with internal stakeholders, DSP owners, and cross-functional teams to deliver insights that drive operational excellence, business growth, and the success of small business owners in Last Mile delivery. Our work directly impacts customer experience, driver and station associate experience, DSP success, and Amazon's sustainable growth.The goal of Amazon’s DSP organization is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. Come join us and help us make history!We are seeking a passionate Data Scientist with deep expertise in optimization and causal inference to join our team. You will work on some of the most challenging problems in DSP delivery planning and the business health space, applying data science rigor to improve how decisions are made and drive outcomes at scale.Key job responsibilitiesDevelop Science Solutions for DSP Capacity Planning & Business Health: Design and implement data science solutions that optimize Delivery Service Partner (DSP) capacity allocation and business health measurement across the global DSP network. Leverage deep expertise in mathematical optimization and causal inference to identify opportunities for improving capacity planning models, volume share calibration methodologies, and business health measurement systems that drive partner sustainability.Analyze Sentiment Risks & Business Health Metrics: Analyze sentiment risks and enhance algorithms that support DSP program management, including business health indicators, capacity reliability models, and partner viability frameworks that inform intervention strategies.Translate Business Requirements into Mathematical Models: Demonstrate strategic thinking by translating high-level DSP capacity planning and business health improvement requirements into optimization formulations and predictive models, and applying them to quantify return on investment for policy changes and network interventions.Build Production-Scale Analytics: Contribute to the development and deployment of scalable data models, dashboards, and automated reporting systems that enable self-service analytics for DSP stakeholders and surface business health signals at scale.Accelerate GenAI Footprint: Partner with Data Engineers to expand our GenAI tools and improve developer productivity, while raising the bar on data quality and enabling intelligent automation across capacity planning workflows.Conduct Independent Data Analysis: Mine and analyze complex datasets across multiple domains, business health metrics, financial data, capacity signals, and operational data, using programming and statistical tools to generate actionable insights.Thrive in a Collaborative Environment: Excel in a fast-paced analytics organization that encourages collaborative and creative problem-solving. Measure and communicate analytical risks, constructively critique peer work, and align research focuses with DSP capacity planning strategic needs.Partner Cross-Functionally: Work closely with Business Intelligence Engineers, capacity planning teams, and DSP stakeholders to define KPIs, validate analytical approaches, and ensure insights drive meaningful outcomes.About the teamWe are the WW DSP Analytics team with the vision to enable data, insights and science driven decision-making. We have exceptionally talented and fun loving team members. In our team, you will have the opportunity to dive deep into complex business and data problems, drive large scale technical solutions and raise the bar for operational excellence. We love to share ideas and learning with each other. We believe in promoting and using ideas to disrupt the status quo. Basic Qualifications:- Master's degree in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field, or experience working in Science, Technology, Engineering, or Mathematics (STEM)- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- 2+ years of data scientist experience- 2+ years of a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science experience- 1+ years of working with or evaluating AI systems experience- Experience applying quantitative analysis to solve business problems and making data-driven business decisions- Experience effectively communicating complex concepts through written and verbal communication Preferred Qualifications:- Ph.D. in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field- Experience in a ML or data scientist role with a large technology company- Knowledge of machine learning concepts and their application to reasoning and problem-solving- Experience implementing algorithms using both toolkits and self-developed code- Experience in defining and creating benchmarks for assessing GenAI model performance- Experience working on multi-team, cross-disciplinary projectsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 136,000.00 - 184,000.00 USD annually