Amazon

Job Description千葉県船橋市のデリバリーステーション（以下DS）にて、ハンズオンで業務遂行が可能なHRビジネスパートナー (HR Business Partner)を募集しています。HRビジネスパートナーは、担当するデリバリーステーション（DS）で働く従業員をカスタマーと考え、DSのリーダーの戦略パートナーとしてビジネス成長に欠かせない組織・人材面の意思決定をサポートする上での重要な役割を担います。組織開発、人材育成・配置、キャリア形成の機会、組織文化の醸成など、短期・中長期にわたるさまざまなHRソリューションを人事部門の他チームやメンバーと連携・協働しながら提供します。また、様々なプロジェクトを通じて全国にあるDSのNetworkに貢献する機会があります。Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilitiesこのポジションでは、採用、評価、配置、代謝といった一連の人事管理とDSで働く従業員の勤怠や労務環境を管理する労務管理について、ハンズオンなアプローチで責任を持って業務遂行して頂きます。具体的には、ビジネスリーダーとの対話や人事データの分析を通じて組織における問題点を特定し、戦略的な人事配置や人材開発を行なったり、パフォーマンスや言動に問題ある社員対応等、Employee Relations(ER)にも問題解決までの方向性を提案、道筋を立ててマネージャーと連携することもあります。これらの業務を遂行するため、高いコミュニケーション能力とハンズオンのアプローチが必要です。また、論理的かつ分析能力に優れ、労働法、組織開発、報酬・福利厚生等における幅広い知識を持っている必要があります。DSの従業員構成は、製造業・物流業・小売業等と類似しており、年俸制の社員に加え、時間給パートタイマーや、派遣社員・請負労働者を含みます。上記業界での経験は、目まぐるしく変化するビジネス環境に適応することに役立ちます。このポジションでは、事業成長スピードが速い会社のHRとして、ビジネス感覚（スピード感）を鍛えることが出来ます。また、HRのエキスパートとしてビジネスリーダーや社員と向き合うので、専門性をもって働くことが期待され、責任ある業務に取り組むことになります。将来的に希望する場合は、ピープルマネジメントをするチャンスや、グローバルなプロジェクトに取り組む機会も与えられます。我々はHR Business PartnerのDiversity拡大にも取り組んでいます。HRジェネラリストだけでなく、特定エリアのスペシャリストで、HR Business Partnerになることを目指している方も歓迎します。（例: HRコンサルタントやHRのアウトソーシング業務に携わっている方など）。このようなバックグラウンドの方々には、培ったスキルを発揮し、私たちのHR Operationをより高いレベルに引き上げていただくことを期待しています。A day in the life・勤務時間：基本は9:00～18:00（フレックス制）・休日：土日祝（カレンダー通り）About the team【More Information】■部門紹介 - 所属部門：人事（HR） - 担当ビジネス：ラストマイル(AMZL)■人事職種の紹介■勤務地（埼玉戸田DS）の紹介■人事部門の社員インタビュー - カスタマーサービス(CS)部門/東京オフィス勤務の社員K.I.さん - 人事部門/東京オフィス勤務の社員E.N.さん - 人事部門/FC勤務の社員M.K.さん――――――――――――――――――Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp＊オペレーション部門 DEIの取り組み Basic Qualifications:- 4年制大卒、またはそれに準ずる経験- 3年以上の社会人経験- 最低3年の人事業務経験- 流暢な日本語力、読み書きと日常会話レベルの英語力- MS Word, Excel, PPT使用経験- データ収集とデータ分析経験 Preferred Qualifications:- 候補者に求める能力 ① 一貫性と柔軟性のバランス HR Business Partnerとして就業規則をはじめ人事制度のゲートキーパーとして一貫性が求められますが、カスタマーであるビジネスリーダーや従業員の要望に耳を傾け柔軟に対応することも期待されます。 ② あいまいさに対して寛大で、スピードの速さや変化を楽しみながら、結果が出るまであきらめない精神力。 HR Business Partnerが関わる業務は多岐に渡るので、その場に応じて、緊急性が高い業務を見極めて優先的に行う/急な変更にも臨機応変に対応する力が求められています。時には方向性が明確でない中、業務を進めるための大胆な判断力とリスクを計算する慎重さが求められます。 ③ 実践的なコミュニケーション能力 DSの統括責任者であるステーションオペレーションズマネージャーから現場で働くスタッフまで異なるレイヤーの社員との情報伝達、他部署との連携も多いため、分かりやすい、誤解のない、コミュニケーション能力が期待されます。また、業務によっては報告先や相談先が変わるので、注意深さも必要となります。 その他： ・部下をマネジメントした経験 ・グローバル環境、異文化環境での業務経験 ・変化が速く、あいまいな環境での業務経験 ・修士や経営学修士尚可 ・ビジネスレベルの英語力 ・ インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること。 【給与情報】 ※賃金に関する条件は、1回目の面接時までに個別に通知します。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Internship period : 14 Sep 2026 - 12 Mar 2027 (The schedule is subject to change depending on business circumstances.)Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million Sellers have been using this Marketplace service today. Amazon is developing infrastructure to support this growth around the world, particularly in the booming cross border selling area. Korea SAS-Pro (Strategic Account Services - Pro) is a fast-expanding program aiming at providing Korea-based Seller with professional and value-added services including account management services and consulting services to drive Sellers to maximize their presence and business in Amazon Global marketplaces. Meanwhile to enhance Seller experience and improve the Amazon end customer experience by enabling more selection, better input management and fewer defects in their shopping experience.In this context, Amazon Korea Global Selling SAS Pro (Strategic Account Services - Pro) team is seeking for an account manager intern who will be working closely with Account Managers and Sellers to monitor and drive business performance, and explore business opportunities and generate strategic solution to drive business growth.Key job responsibilities- Support account managers to drive the adoption of key Amazon Global Selling's features and programs, to ensure the best customer and Seller experience on Amazon- Utilize data analytics tools such as SQL and Microsoft Excel as well as AI to extract raw data, manage dashboards and provide insights.- Partner with account managers for analysis on Selling Partner’s selection, deal & promotion performances, and advertising strategy to maximize Selling Partner’s growth.- Initiate a project to increase Selling Partners' sales, such as analyzing category data and product detail pages, extracting insights and suggesting improvements on selling strategy.- Facilitate and coordinate education seminars and marketing events- Develop a clear understanding of the Selling on Amazon products along with the features and functionalitiesA day in the life- Analyze Seller performance using SQL queries, QuickSight dashboards, and internal analytics tools to identify growth opportunities across US, EU, and JP Marketplaces.- Leverage AI tools (e.g. automated insights) to synthesize Seller data, draft strategic recommendations, and accelerate research workflows- Collaborate on Seller strategy meetings, presenting data-backed insights on selection expansion, advertising optimization (ACOS/ROAS), and logistics (FBA)- Build and automate; develop dashboards, extract actionable datasets, and model seller growth scenarios- Own a high-impact project end-to-end; from problem scoping and data extraction to insight delivery and stakeholder presentation**이력서 작성 요령- 영문으로 작성- Word 또는 PDF 파일형식으로 제출 (노션, 링크드인 생성 이력서 검토 불가)- Summary에 본인의 강점, 지원동기, 커리어 계획 등을 기재- 학력(학교명/재학기간/전공/GPA/졸업여부/편입 시 해당 정보도 포함) 기재- 프로젝트(목적/스킬/기간/팀 규모/결과 등) 관련 구체적인 경험 및 정보 기재- 경력(회사명/재직기간/직무/수행 업무/사용 기술 등) 기재- 군복무/면제 이력(한국 남성의 경우 해당) 기재- 언어/기술 분야 자격증(취득일/자격 번호 등) 기재- 장애/보훈 대상자는 해당 내용 기재- 현재 연봉 및 희망 연봉(경력사원 채용 지원자일 경우)- 링크를 첨부하신 경우 해당 링크가 잘 작동하는지 확인#auta-kr Basic Qualifications:- Currently enrolled in a university.- Expected graduation in 2027.- Legally authorized to work full-time in Korea (visa sponsorship is not available for this role).- Proficiency in both Korean and English is required.- Applicants must not have restriction of traveling abroad.- Completed or been waived the mandatory duty from national military service in Korea (if applicable). Preferred Qualifications:- Self-motivated to work proactively on tasks- Great team player- Experience and interest in eCommerce- Ability to listen to Customers, understand needs, and ask clarifying/probing questions- Ability to think logically and structure answers- Ability to deal with ambiguityOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives.You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will beproficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilities- Leads end-to-end migration engagements — from discovery, assessment, and wave planning through execution and post-migration validation — for on-premises VM and physical server workloads to AWS.- Designs scalable, secure AWS solutions for customer migration and modernization needs, including Landing Zone architecture with multi-account strategies, networking (Direct Connect, Transit Gateway, VPN), and security controls.- Drives modernization strategies including re-platforming, re-architecting, and containerization. Leverages AWS migration tools (Migration Hub, Application Discovery Service, MGN, DMS, Cloud Migration Factory, AWS Transform) to accelerate delivery.- Utilizes Amazon Q, Kiro, and agentic AI tools across the migration lifecycle — from automated code analysis and transformation to IaC generation, testing, and documentation — improving delivery speed and quality.- Collaborates with stakeholders to assess infrastructure, define migration strategies (7Rs), and align solutions with business outcomes. Acts as a trusted advisor on migration best practices and emerging AWS technologies, including AI-powered capabilities.- Manages project risks, leads escalations, and identifies follow-on sales opportunities. Shares knowledge through mentoring, training, and creating reusable migration artifacts, runbooks, and accelerators.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 7+ years of external or internal customer facing, complex and large scale project management experience- End-to-end migration delivery — Leads the full lifecycle from discovery, assessment, and wave planning through execution, cutover, and post-migration validation for on-premises VM and physical server workloads to AWS.- Solution design & architecture — Designs scalable, secure AWS solutions including Landing Zone architecture (multi-account, Direct Connect, Transit Gateway, VPN, security controls) and drives modernization strategies (re-platform, re-architect, containerization).- Tooling & AI-powered acceleration — Leverages AWS migration tools (Migration Hub, ADS, MGN, DMS, CMF, AWS Transform) and agentic AI tools (Amazon Q, Kiro) across the lifecycle for automated code analysis, IaC generation, testing, and documentation to improve delivery speed and quality.- Stakeholder advisory & business alignment — Collaborates with customer stakeholders to define migration strategies (7Rs), align solutions with business outcomes, and acts as a trusted advisor on migration best practices and emerging AWS technologies. Preferred Qualifications:- 7+ years of cloud architecture and solution implementation experience, or AWS Associate level certification- 6+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- 3+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience- Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above- Risk management & knowledge scaling — Manages project risks, leads escalations, identifies follow-on opportunities, and scales impact through mentoring, training, and creating reusable migration artifacts, runbooks, and accelerators.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs an Associate Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.Key job responsibilities• You’ll build solutions, provide technical guidance and advocate for the customer• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity• Develop trusting relationships with customers, understanding their business needs and technical challenges• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management• Consult with a range of partners from developers through to C-suite executives• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise• Solve a variety of problems across different customers as they migrate their workloads to the cloud• Uplift customer capabilities by running workshops, brown bag sessions.A day in the lifeA day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0 About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications:- 2+ years of technical engineering experience- Bachelor's degree- Experience with operational parameters and troubleshooting for one (1) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Preferred Qualifications:- Experience scripting languages and coding skills for one (1) or more of the following: Ruby, C/C++/C#, Node.JS, Java, Python, and PHP- Experience in customer-facing business presentations covering business and technical aspects or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Internship period : 14 Sep 2026 - 12 Mar 2027 (The schedule is subject to change depending on business circumstances.)Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products. More than 2 million Sellers use this Marketplace, exceeding 40% of total Amazon unit sales and growing.Amazon’s Asia Global Selling team currently seeks for the Business Operations Specialist intern who can learn quickly, deliver results with strong ownership, take a timely action, and build trust with key stakeholders in a dynamically changing environment. In this role, s/he will be providing critical support to accelerate sales and business operations.Key job responsibilitiesA successful candidate will have experience managing complex business and challenges, and have the ability to provide data-driven solutions to improve the operations process and successfully drive initiatives forward. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and to each other. You have the ability to communicate priorities and work effectively with multiple stakeholders and senior leadership. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving challenging problems. You will tackle novel, challenging situations every day and have the opportunity to work with multiple teams at Amazon in different locations.The ideal candidate is a high-energy, talented, self-motivated thought leader who can manage both innovation and execution. Qualified candidates have very strong analytical and communication skills, experience in project management, and a strong ability to earn trust of others.A day in the life- Own the delivery of timely business operations and high-quality work products- Leverage data tools such as Excel, SQL, Tableau and Salesforce.com to manage and optimize sales opportunity- Work relentlessly to improve existing processes and using data driven decision making to make recommendations for systems, process, and business improvements- Develop SOPs, workflows, metrics, reports or other analytical tools to maximize productivity- Have an entrepreneurial spirit, show excellent judgment, be passionate about high standards (is never satisfied with the status quo), deliver innovative solutions**이력서 작성 요령- 영문으로 작성- Word 또는 PDF 파일형식으로 제출 (노션, 링크드인 생성 이력서 검토 불가)- Summary에 본인의 강점, 지원동기, 커리어 계획 등을 기재- 학력(학교명/재학기간/전공/GPA/졸업여부/편입 시 해당 정보도 포함) 기재- 프로젝트(목적/스킬/기간/팀 규모/결과 등) 관련 구체적인 경험 및 정보 기재- 경력(회사명/재직기간/직무/수행 업무/사용 기술 등) 기재- 군복무/면제 이력(한국 남성의 경우 해당) 기재- 언어/기술 분야 자격증(취득일/자격 번호 등) 기재- 장애/보훈 대상자는 해당 내용 기재- 링크를 첨부하신 경우 해당 링크가 잘 작동하는지 확인#auta-kr Basic Qualifications:- Currently enrolled in a university.- Expected graduation in 2027.- Legally authorized to work full-time in Korea (visa sponsorship is not available for this role).- Proficiency in both Korean and English is required.- Applicants must not have restriction of traveling abroad.- Completed or been waived the mandatory duty from national military service in Korea (if applicable). Preferred Qualifications:- Strong analytical and quantitative skills with professional experience with Excel/SQL; ability to handle data and metrics to back up assumptions, develop tools, and evaluate outcomes.- Professional program management internship experience.- Professional written and verbal communication skills in English and Chinese.- Excels at delivering results in a fast-paced and ambiguous environment.- Innovative; loves to challenge status quo and reinvent on behalf of our Sellers and Business Customers.- Ability to learn fast and adapt to changes with strong ownership.- Proficiency in statistical analysis tools.- Ability to dive deep into data, existing processes, people and systems in order to invent, simplify, and improve inefficient or unnecessarily complex processes.- Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.As a Solutions Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s utility computing web services (Amazon SimpleDB, Amazon S3, Amazon EC2, and Amazon SQS) within strategic accounts.Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform.The ideal candidate will posses customer facing skills that will allow them to represent Amazon well within a customer’s environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. You should also have a demonstrated ability to think strategically about business, product, and technical challenges.Key job responsibilities· Serve as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform.· Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria.· Own each technical engagement, and help ensure a timely and successful delivery of value. (delivery of actual solutions to be done by AWS partners)· Capture and share best-practice knowledge amongst the solution architect community.· Understand the AWS market segments, customer base, and industry verticals.About the teamAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 6+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities- Maintain and follow strict confidentiality as customer privacy is our most important tenet- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. - Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.- Eye for detail and ability to pivot from one category of requirement to another instantaneously.- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations- Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a Data Entry Clerks to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. Basic Qualifications:- An Associate’s Degree or related work experience- CEFR C1+ or equivalent fluency in Dutch language- Written and spoken knowledge of English is essential (CEFR C1+)- Strong business writing skills with ability to create reports, proposals, and professional correspondence- Advanced reading comprehension with ability to analyze complex business documents Preferred Qualifications:- Bachelor’s degree in a relevant field- Proven experience with demonstrated task execution ability- Proven capacity to leverage open-source resources effectively for comprehensive research purposesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPlease be aware that this role requires a commitment of 32 hours per week.Site Location: 100 Dunbridge Street, E2 6JGShift Times & Days: Wed, Thursday, Friday, Sat-  14.30-23.00Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful. Key job responsibilitiesMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement Work with other departments to find solutions to address common issues or support needs in areas of key performance Use data analysis to identify ways to optimise safety, quality and productivity A day in the lifeAs an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day. You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times. About the teamQuick Commerce (QC) delivers ultra-fast convenience through our network of small warehouse in city center locations, partnering with last-mile delivery providers to get products to customers in 30 minutes or less. We combine creative thinking and technological innovation to fulfill millions of urgent shopping missions, offering a curated selection of grocery items and Amazon essentials.Our operations have two key components. Our 'under the roof' associates process orders with industry-leading speed, picking and packing customer orders to enable our 30-minute delivery promise. We operate with a people-first approach, with teams working across morning and afternoon shifts to serve customers seven days a week.Meanwhile, our 'on the road' delivery network primarily utilizes Amazon Flex delivery partners on e-bikes specially optimized for rapid urban delivery. We continuously innovate to improve customer experience, focusing on sustainable delivery solutions in dense urban areas while maintaining strict quality and food safety standards.Our team combines the best of Amazon's retail and logistics expertise, leveraging both Fresh and AMZL operational excellence. We foster a collaborative environment that encourages creative problem-solving and continuous improvement, as we work to revolutionize convenience shopping through ultra-fast delivery. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Advanced proficiency in [local language] in both written and verbal communication (C1 Common European Framework of Reference, CEFR)- Relevant experience working with data analytics and using these metrics to identify problems Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- Experience of stakeholder management including building and maintaining professional relationships- Experience in an operational environment, such as logistics, retail, hospitality, or customer serviceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPlease be aware that this role requires a commitment of 32 hours per week.Location: West BromwichOperations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful. Key job responsibilitiesMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement Work with other departments to find solutions to address common issues or support needs in areas of key performance Use data analysis to identify ways to optimise safety, quality and productivity A day in the lifeAs an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day. You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times. About the teamQuick Commerce (QC) delivers ultra-fast convenience through our network of small warehouse in city center locations, partnering with last-mile delivery providers to get products to customers in 30 minutes or less. We combine creative thinking and technological innovation to fulfill millions of urgent shopping missions, offering a curated selection of grocery items and Amazon essentials.Our operations have two key components. Our 'under the roof' associates process orders with industry-leading speed, picking and packing customer orders to enable our 30-minute delivery promise. We operate with a people-first approach, with teams working across morning and afternoon shifts to serve customers seven days a week.Meanwhile, our 'on the road' delivery network primarily utilizes Amazon Flex delivery partners on e-bikes specially optimized for rapid urban delivery. We continuously innovate to improve customer experience, focusing on sustainable delivery solutions in dense urban areas while maintaining strict quality and food safety standards.Our team combines the best of Amazon's retail and logistics expertise, leveraging both Fresh and AMZL operational excellence. We foster a collaborative environment that encourages creative problem-solving and continuous improvement, as we work to revolutionize convenience shopping through ultra-fast delivery. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)- Relevant experience working with data analytics and using these metrics to identify problems Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- Experience of stakeholder management including building and maintaining professional relationships- Experience in an operational environment, such as logistics, retail, hospitality, or customer serviceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPlease be aware that this role requires a commitment of 32 hours per week.Location: Garretts Green LaneOperations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful. Key job responsibilitiesMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement Work with other departments to find solutions to address common issues or support needs in areas of key performance Use data analysis to identify ways to optimise safety, quality and productivity A day in the lifeAs an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day. You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times. About the teamQuick Commerce (QC) delivers ultra-fast convenience through our network of small warehouse in city center locations, partnering with last-mile delivery providers to get products to customers in 30 minutes or less. We combine creative thinking and technological innovation to fulfill millions of urgent shopping missions, offering a curated selection of grocery items and Amazon essentials.Our operations have two key components. Our 'under the roof' associates process orders with industry-leading speed, picking and packing customer orders to enable our 30-minute delivery promise. We operate with a people-first approach, with teams working across morning and afternoon shifts to serve customers seven days a week.Meanwhile, our 'on the road' delivery network primarily utilizes Amazon Flex delivery partners on e-bikes specially optimized for rapid urban delivery. We continuously innovate to improve customer experience, focusing on sustainable delivery solutions in dense urban areas while maintaining strict quality and food safety standards.Our team combines the best of Amazon's retail and logistics expertise, leveraging both Fresh and AMZL operational excellence. We foster a collaborative environment that encourages creative problem-solving and continuous improvement, as we work to revolutionize convenience shopping through ultra-fast delivery. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)- Relevant experience working with data analytics and using these metrics to identify problems Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- Experience of stakeholder management including building and maintaining professional relationships- Experience in an operational environment, such as logistics, retail, hospitality, or customer serviceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a skilled and motivated Tech Sourcer to support talent acquisition for Data Center Engineering and Infrastructure Operations roles across North America (USA). The ideal candidate will have a strong understanding of the technical landscape for data center, facilities, and critical infrastructure roles, and will excel at identifying and engaging passive talent in Tech domain. This is a contractual role (6 months)Locations - Bangalore, Hyderabad, Pune, and Delhi (Remote role)Shift Timing - 6:00 pm - 3:00 am ISTKey job responsibilities1. Data Center and Infrastructure Hiring - Experience sourcing for data center operations, critical facilities, or Industrial/ Mechanical/ Electrical/ IT infrastructure roles/ cloud architecture (AWS, Azure, GCP), with relevant Academic backgrounds including degrees or certifications in Electrical Engineering, Mechanical Engineering, Computer Sciences, HVAC, Electrician trades, Facilities Maintenance, and IT-related Field will be required.2. Boolean and Advanced Search - Ability to create targeted Boolean strings to identify candidates with niche technical skills across LinkedIn, X-ray search/ Open web, GitHub, trade forums and specialized job boards will be an added advantage.3. Candidate Engagement for Passive Talent - Skilled at requirement gathering, sourcing and screening candidates in specialized technical fields, with ability to articulate role-based value proposition to the candidate. The role holder will also be responsible for building strategies and brainstorming to create efficient and creative sourcing solutions for stakeholders.A day in the life1. Proven ability and sharp on the feet to proactively source passive candidates using Boolean search, LinkedIn Recruiter, GitHub, X-ray search/ Open web and other sourcing channels for remote sites.2. Experience in conducting candidate outreach and engagement to build interest and assess right fit, with ability to filter the right candidates during recruiter phone screen.About the teamThe role holder will be a part of Global Strategic Sourcing (GSS) team, which is a central sourcing team for WW Amazon Talent Acquisition (ATA) team. We scout bar raising talent spanning across Americas (NA, LATAM), Europe, AMET and India, to enable and scale cost-efficient sourcing solutions in Tech, Non-Tech and High volume space. Basic Qualifications:- 4+ years of corporate or search firm progressive recruiting or research experience- Bachelor's degree, or 2+ years of full-time Amazon experience- Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates- Ability to curate market intel for saturated markets- Experience in full-life cycle recruiting Preferred Qualifications:- Experience managing high volume as well as niche hiring- Experience leading or participating in technology hiring events, technology mixers, and regular attendance and participation at technology meetups and technology user groupsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we are committed to ensuring our associates have a safe and healthy workplace through continuous improvements and effective accident prevention. As our operations continue to evolve in a demanding work environment, we are seeking a dedicated Workplace Health and Safety (WHS) Specialist to help protect all employees from health and safety risks and damage. The ideal candidate will put safety standards into practice, lead projects to raise safety awareness, and support management's efforts to ensure compliance with all program expectations and applicable regulations. With your proactive approach, you will help drive a safety culture by conducting regular audits, managing safety metrics, and providing guidance on safety-related processes across our 3P operations. You will play a crucial advisory role for associates and managers while helping investigate accidents, near misses and incidents to determine root causes and implement preventive measures.Key job responsibilities• Conduct regular site visits across dark stores to evaluate safety conditions in fast-paced, high-throughput environments, providing practical recommendations to reduce risk and improve operational safety.• Perform risk assessments and safety audits covering in-store operations, rider activities, material handling, and equipment usage, ensuring compliance with local regulatory requirements. • Monitor, analyze, and report on safety performance metrics, incident data, and leading indicators, identifying trends and prioritizing risk areas within quick-commerce operations.• Support the implementation of new safety controls, procedures, and mitigation measures tailored to dark store layouts, rapid picking processes, and rider dispatch activities.• Ensure compliance with Amazon supply chain, WHS, and third-party safety policies, as well as applicable local and regional regulations across assigned countries.• Lead and participate in daily/weekly safety briefings, stand-ups, and safety discussions with operations teams and third-party partners to reinforce safety expectations in high-tempo environments• Support incident, near-miss, and serious injury investigations, ensuring timely reporting, accurate documentation, root cause analysis, and corrective action tracking.• Support safety training completion for associates, riders, and third-party partners, and verify training effectiveness through observations, audits, and engagement.• Attend and actively contribute to regional and cross-functional WHS meetings, representing quick-commerce safety risks, trends, and priorities.• Own and drive country or regional WHS continuous improvement projects related to quick-commerce operations, extending beyond individual scope where required.• Act as an onboarding buddy for new WHS team members, supporting their integration into dark store and third-party safety operations.• Serve as a WHS Manager proxy when required, fulfilling assigned standard work and supporting operational continuity. Basic Qualifications:- 2+ years of workplace health & safety (WHS) related field experience Preferred Qualifications:- Bachelor's degree in Health and Safety or a related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 7 AM to 10 PM depending on role. WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in the Republic of Ireland.START DATE: 31 st August 2026 In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses. We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement. You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of virtual engagement activities. The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration. Key job responsibilitiesAs part of your role, you will have the opportunity to: Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. Identify customers’ needs, clarify information, research every issue and providing solutions. Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. Build sustainable relationships and engaging customers by going the extra mile. Oversee and achieve various productivity and quality targets and metrics. Collaborate with various internal stakeholders and teams. Document all Selling Partner interactions and information according to standard operating procedures. Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors. Attend regular training sessions, learn product details and key selling points of products and technologies. Any other duties and special projects as directed by management in keeping with the employee’s skills and experience About the teamJoin our Amazon Family in Ireland! • New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture. • Amazon takes pride in growing talent and leadership from within and offers multiple career paths. • Private Healthcare Plan • Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment compliance with Amazon’s virtual contact canter policy. Basic Qualifications:- Experience in Customer Service- Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement.- Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease Preferred Qualifications:- Excellent verbal and written communication skills, with the ability to inspire confidence while guiding customers through issue resolution via phone and email- Strong listening skills with a demonstrated ability to show empathy and a genuine willingness to help- Prior contact centre experience- Comfortable working in a fast-paced, high-volume environment with the flexibility to adapt to change effectively- Ability to deliver strong performance in a metric-driven environment with high productivity and quality standards- Maintain a strong customer focus, ensuring every customer feels supported and valued- Foster a positive and cooperative team environment at all times- Ability to multitask across phone, chat, and email channels simultaneously- Clear and professional verbal and written communication skills, with confidence in providing live telephone support in English and other languages defined for the role- Ability to troubleshoot, research, and translate technical or procedural instructions into clear, customer-friendly guidance- Enthusiastic, highly self-motivated, and eager to learn new skills- Strong sense of urgency and adaptability in response to changing business needs- Ability to identify and drive process improvementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionUnser Wartungs- und Instandhaltungsteam (Reliability Maintenance Engineering Team oder RME-Team) ist der Kern von Amazons Engagement für Innovation. Amazon entwickelt sich weiter und dieses Team sorgt dafür, dass dies auch die von uns verwendeten Technologien und Tools tun. Als Senior RME Technician hilfst Du uns, der Entwicklung einen Schritt voraus zu bleiben. Du setzt die neuesten Technologien ein und identifizierst neue, effiziente Arbeitsmethoden. In dieser Rolle achtest Du genau auf unsere Prozesse und trägst dazu bei, dass wir unsere höchsten Sicherheitsstandards befolgen und weiter erhöhen. Key job responsibilitiesBest Practice und Unterstützen im Bedienen von Geräten und Anlagen mit den höchsten SicherheitsstandardsVerfolgen der Geräteleistung durch visuelle Prüfungen, zustandsorientierte Überwachung und vorbeugende Wartungsmaßnahmen und Einplanen zusätzlicher Wartung je nach BedarfVerantwortung für das technische Team während seiner Schicht und dessen Unterstützung und WeiterentwicklungLösung von Problemen an Anlagen, um Betriebsausfallzeiten zu reduzieren und die schnellstmögliche Abfertigung von Paketen zu ermöglichenUnterstützung bei der kontinuierlichen Verbesserung von Systemen und Standardisierung von Prozessen im ganzen EU-NetzwerkA day in the lifeDu betreust ein Instandhaltungsteam innerhalb einer Schicht und sorgst dafür, dass alle Mitarbeitenden die erforderlichen Werkzeuge zur Verfügung haben und diese einwandfrei funktionieren. Das beinhaltet die Überwachung von Prozessen, damit Vorschriften und Richtlinien befolgt werden, ebenso wie die Gewährleistung der Durchführung vorbeugender Wartungsmaßnahmen, um die Betriebszeit unserer Anlagen zu maximieren.Durch Deine Beobachtungen während der Schichtarbeit machst Du Verbesserungsvorschläge, um unsere Systeme noch effizienter und produktiver zu gestalten, und setzt diese Verbesserungen EU-weit um. Außerdem nutzt Du Tools wie SCADA zur Überwachung von Prozessen, um deren Leistungsfähigkeit zu gewährleisten, und unterstützt administrative Aufgaben in enger Zusammenarbeit mit Deinen Führungskräften.Du arbeitest vor Ort in einem unserer Logistikzentren. Du arbeitest in Schichtmodellen, die Nächte und Wochenenden umfassen können. Mit den Kenntnissen und Erfahrungen, die Du sammelst, wirst Du Dich zu weiteren Führungspositionen weiterentwickeln. Basic Qualifications:- Zusätzlich, eine abgeschlossene Qualifikation als Industriemeister, Handwerksmeister oder Staatlich Geprüfter/Anerkannter Techniker oder mehrjährige einschlägige Berufserfahrung Praktische Erfahrung im Führen von Teams Erfahrung in der Automatisierung und Instandhaltung von Förderanlagen Fortgeschrittene Deutschkenntnisse in Wort und Schrift sowie Grundsprachkenntnisse in Englisch Preferred Qualifications:- Erfahrung in der Betreuung von Fremdfirmen Verständnis von SPS-basierten Steuersystemen und gesetzlichen Compliance-Anforderungen Erfahrung im Gebrauch von computergesteuerten Wartungsmanagementsystemen, um proaktive Wartungsmaßnahmen zu planen und reaktive Maßnahmen aufzuzeichnen Studienabschluss, vorzugsweise in einem technischen Fachgebiet oder in BetriebswirtschaftAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.For this position, we offer the minimum gross base salary listed below (incl. 13-14 monthly salary). The base salary listed corresponds to working on a full time basis. For part-time hours, the salary will be pro-rated. In accordance with the applicable legal requirements, we also state that the minimum salary for this position is determined by the relevant collective bargaining agreement. Depending on experience and qualifications, there is a willingness to overpay. There may be further pay components such as a sign-on payment. In addition, the candidate may be eligible to participate in a restricted stock unit award operated independently by Amazon.com Inc. in the US. You can also look forward to many other benefits like an employee discount! But we also have many intangible rewards for you, such as our commitment to actively challenge and support you in your development and a refreshing lack of rigid hierarchies. You will also have the opportunity to work with the brightest minds from various industries, actively contribute your ideas and thus significantly drive our success. Enns, AUT - 3,185.00 EUR Monthly

Job DescriptionSHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 7 AM to 10 PM depending on role. WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in the Republic of Ireland. START DATE: 28th September 2026 In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses. We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering outstanding customer service, a strong record of customer focus, and a keen interest in process improvement. You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of virtual engagement activities. The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration. Key job responsibilitiesAs part of your role, you will have the opportunity to: Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. Identify customers’ needs, clarify information, research every issue and providing solutions. Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. Build sustainable relationships and engaging customers by going the extra mile. Oversee and achieve various productivity and quality targets and metrics. Collaborate with various internal stakeholders and teams. Document all Selling Partner interactions and information according to standard operating procedures. Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors. Attend regular training sessions, learn product details and key selling points of products and technologies. Any other duties and special projects as directed by management in keeping with the employee’s skills and experience About the teamJoin our Amazon Family in Ireland! • New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture. • Amazon takes pride in growing talent and leadership from within and offers multiple career paths. • Private Healthcare Plan • Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment compliance with Amazon’s virtual contact canter policy. Basic Qualifications:- Experience in Customer Service- Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement.- Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease Preferred Qualifications:- Excellent verbal and written communication skills, with the ability to inspire confidence while guiding customers through issue resolution via phone and email- Strong listening skills with a demonstrated ability to show empathy and a genuine willingness to help- Prior contact centre experience- Comfortable working in a fast-paced, high-volume environment with the flexibility to adapt to change effectively- Ability to deliver strong performance in a metric-driven environment with high productivity and quality standards- Maintain a strong customer focus, ensuring every customer feels supported and valued- Foster a positive and cooperative team environment at all times- Ability to multitask across phone, chat, and email channels simultaneously- Clear and professional verbal and written communication skills, with confidence in providing live telephone support in English and other languages defined for the role- Ability to troubleshoot, research, and translate technical or procedural instructions into clear, customer-friendly guidance- Enthusiastic, highly self-motivated, and eager to learn new skills- Strong sense of urgency and adaptability in response to changing business needs- Ability to identify and drive process improvementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description"Please note that this job is a seasonal role (FTC) for 12 months on the payroll of Amazon."Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Sales Abuse prevention team as a Prod Compliance Associate Sr. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success.You will primarily be responsible for adhering to SOP and meeting the assigned goals. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management.The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be able to resolve issues with minimal guidance.A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects.Your job responsibilities as a Sr Compliance Associate may include –Key job responsibilities:• Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)• Maintain defined quality standards.• Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.Basic qualifications:• Bachelor’s degree (preferably in Engineering or Business)• 1 to 3 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes• Advanced computer literacy in Microsoft Office applications, especially MS Excel• Attention to detail and capability to work on multiple processes.• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience• Excellent analytical, problem solving and logical reasoning skills• Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner.• Interest in e-Commerce/Online business• Passion for innovation, automation and operational excellencePreferred qualifications:• Database management and data analysis experience, including knowledge of SQL querying• Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds,• Ability to write macros in MS Excel aimed at improving processesKey job responsibilities• Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)• Maintain defined quality standards.• Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.A day in the lifeA day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects. Basic Qualifications:- 1+ years of data-driven business operations processes experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel Preferred Qualifications:- Knowledge of consumer product compliance processes and regulations- Experience in regulatory compliance management with government agenciesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon a à cœur d’assurer la sécurité et le bien-être de ses employés. Nos techniciens de la sécurité jouent un rôle essentiel dans ce domaine. Ce poste est l’occasion de débuter votre carrière dans le domaine de la sécurité sur le lieu de travail et de progresser au sein d’une entreprise internationale. Vous travaillerez en étroite collaboration avec nos experts pour assurer la sécurité sur votre site et verrez de vos propres yeux l’impact de votre travail sur le bien-être de chacun. Key job responsibilitiesEffectuer des évaluations de risques et des auditsSurveiller le site pour vous assurer que les processus sont conformes aux procédures de sécurité d’AmazonCréer et mettre à jour des rapports sur les indicateurs de sécurité pour vos collègues Collaborer avec les équipes opérationnelles et d’autres services à des tâches de sécurité et offrir des conseils sur les processusSoutenir la mise en place de nouvelles mesures de sécurité A day in the lifeVous travaillerez exclusivement sur site. Vous suivrez de près tout ce qui s’y passe et serez disponible pour répondre aux questions de tous les collaborateurs. Il vous appartiendra de repérer les problèmes potentiels avant qu’ils ne se produisent. Vous consacrerez une grande partie de votre temps à vérifier le site et à vous familiariser avec la façon dont les collaborateurs utilisent les équipements. Grâce à votre parfaite compréhension de chaque tâche et machine, vous identifierez les meilleurs moyens de garantir la sécurité des processus.Vous collaborerez avec de nombreuses personnes pour assurer la mise en œuvre des changements en matière de sécurité. En plus de vos tâches quotidiennes et hebdomadaires, vous offrirez votre soutien à notre équipe des opérations lors de missions de sécurité ponctuelles.La sécurité est primordiale pour Amazon, et vous nous aiderez à recueillir les données essentielles qui nous permettent de garder le contrôle de nos processus et d’anticiper tout problème. Vous partagerez ces données et collaborerez avec d’autres équipes pour vous assurer qu’elles mettent la sécurité au premier plan. About the teamL’équipe SST veille au bien-être mental et physique de nos employé·es sur leur lieu de travail. Elle travaille avec les responsables, les collaborateurs·trices et les autorités locales sur l’ensemble de nos sites pour s’assurer que nous respectons les politiques d’Amazon et les réglementations en vigueur et que nos lieux de travail sont sûrs.Les opportunités sont nombreuses et variées au sein de l’équipe, des techniciens SST aux directeurs de programme. Quel que soit votre rôle, vous participerez au développement, à la mise en œuvre et au maintien de nos normes élevées en matière de sécurité et de bien-être. Vous pourrez travailler sur différents projets aux côtés de collègues de toute l’entreprise, qu’il s’agisse d’inspections d’équipements et de processus, d’évaluations de processus ou de conception de bâtiments et d’équipements. Basic Qualifications:- Vous possédez un DUT HSE dans le domaine de la santé, de la sécurité et de l'environnement ou similaire.- Vous possédez une compréhension approfondie démontrable de la législation locale essentielle / pertinente en matière de sécurité et d'environnement.- Vous disposez de solides connaissances et compétences en informatique (Excel). Preferred Qualifications:- Les compétences dites « souhaitables » vous aideront à tirer votre épingle du jeu mais elles ne sont pas nécessaires pour postuler à une offre chez Amazon. Si vous possédez toutes les compétences requises listées précédemment, contactez-nous sans plus tarder.- Capacité à communiquer de façon claire avec un large éventail de parties prenantes, que ce soit par écrit ou lors de présentations- Aptitude à travailler à la fois de manière indépendante et en tant que membre d’une équipeAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking an Applied Scientist to help build Amazon’s next-generation customer memory and personalization systems.Are you interested in building systems that move beyond reacting to customer behavior, to actually understanding and remembering it over time? Our team is building Amazon’s customer memory layer – a system that extracts, curates, and reasons over customer knowledge to power next-generation personalization. This includes transforming noisy, unstructured signals into durable, high-quality representations of customer preferences, intents, and life events, and using them in real time to improve customer experiences.We are part of Amazon’s Personalization organization, a high-performing group that leverages large-scale machine learning, generative AI, and distributed systems to deliver highly relevant customer experiences.We tackle challenging problems at the intersection of information extraction, knowledge representation, LLM reasoning, and recommendation systems. Our systems operate under real-world constraints of scale, latency, and quality, requiring careful tradeoffs between precision, recall, and responsiveness. This team plays a central role in defining how Amazon understands its customers, and how that understanding is applied across the shopping experience.As an Applied Scientist, you will design and build ML and LLM-powered solutions for Amazon's customer memory andpersonalization systems. You will work on how customer knowledge is extracted, validated, and applied in productionsystems.You will own the end-to-end delivery of ML solutions, from problem formulation and modeling to offline and online experimentation, and production deployment at scale. You will deliver high-quality, scalable systems that power customer-facing experiences.You will drive work across areas such as fact extraction, memory quality and lifecycle, temporal reasoning, and grounded personalization, while navigating tradeoffs between quality, latency, and coverage.You will collaborate closely with engineering and product teams to translate research into measurable customer impact.Please visit https://www.amazon.science for more information. Basic Qualifications:- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience in patents or publications at top-tier peer-reviewed conferences or journals- PhD, or a Master's degree and experience in CS, CE, ML or related field research- Strong communication and collaboration skills Preferred Qualifications:- Experience in building and launching deep learning and machine learning models for business applications- Solid knowledge of big data and cloud technologies (e.g., Spark, AWS, etc.)- Experience with information retrieval, recommender systems, natural language processing, and/or personalization algorithms- Publications at top Web, Machine Learning, Natural Language Processing conferences such as KDD, ICML, NeurIPS, ACL, EMNLP, etc.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a motivated, data-driven Sr. Category Manager to support Americas data center expansion and infrastructure development within the Energy Infrastructure and Projects portfolio. In this role, you will own end-to-end sourcing strategies for natural gas procurement categories—collaborating with internal business partners, engineering teams, and suppliers to drive efficiencies, reduce risks, and optimize costs at scale.You will develop mechanisms and metrics to ensure supplier accountability for performance and delivery, leveraging competitive bidding, strategic negotiations, and comprehensive analysis of data and market trends to deliver measurable results for your category.Key Responsibilities- Develop and execute end-to-end category strategies for energy infrastructure and power generation procurement — spanning Engineering, Procurement & Construction (EPC) services, long-lead equipment (prime and backup), and balance-of-plant scope supporting data center delivery.- Lead complex, multi-stakeholder negotiations for long-term supply agreements, EPC contracts, long-lead equipment purchases, and O&M service arrangements with OEMs, turnkey providers, and EPC contractors.- Build and steward strategic supplier relationships; design performance mechanisms, scorecards, and accountability frameworks that ensure delivery commitments are met and continuously improved.- Conduct market intelligence and competitive benchmarking to identify cost-reduction levers, supply-chain risks, and emerging technologies (e.g., fuel cells, SMRs, STATCOM) within the energy and power generation portfolio.- Drive large-scale procurement process improvements, establishing programmatic frameworks that enable repeatable execution at scale and deliver measurable cost, quality, and schedule outcomes.- Collaborate cross-functionally with engineering, legal, finance, and operations to align procurement strategies with business objectives, capital plans, and customer delivery timelines.- Manage competing priorities across a dynamic portfolio, consistently delivering on-time results within committed timeframes and budget parameters.Required Qualifications- Industry Experience — Background in Oil & Gas, Utility, or Energy sectors strongly preferred.- Pipeline & EPC Procurement — Deep knowledge of pipeline infrastructure scoping, EPC commercial frameworks, contract structures, and negotiation of large-scale infrastructure agreements.- Operations & Maintenance (O&M) — Familiarity with O&M contracting models, performance guarantees, and lifecycle cost management for power generation assets.- Long-Lead Equipment Procurement — Proven experience sourcing and managing suppliers for capital-intensive equipment such as high-voltage transformers, circuit breakers, fuel cells, gas turbines, natural gas reciprocating engines/generators, and associated balance-of-plant systems.- Supplier Management — Track record of managing complex supplier portfolios spanning OEMs, turnkey service providers, and refurbishers/resellers, with demonstrated ability to drive accountability and performance improvement.A day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloudplatform. We pioneered cloud computing and never stopped innovating — that’s why customersfrom the most successful startups to Global 500 companies trust our robust suite of products andservices to power their businesses.About the teamAWS Infrastructure Services owns the design, planning, procurement, delivery, and operation of all AWS global infrastructure — we're the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, procurement managers, supply chain specialists, security experts, and operations managers. You'll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers — all within an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services (AIS) works to deliver latest solutions to source, build, and maintain our socially responsible data center supply chains. We are a team of highly motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS — powering thousands of businesses across more than 190 countries. Basic Qualifications:- 5+ years of program, project or product management, or leading product implementation experience- 8+ years of high volume manufacturing operations or sourcing environments experience- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent- Experience creating an innovative global supply strategy for the organization resulting in a tangible benefit to the business- Experience identifying, developing, negotiating, and closing large-scale technology deals- Experience with building and contracting Behind-the-Meter (BTM) and/or Front-of-the-Meter (FTM) power generation solutions. Preferred Qualifications:- Master's degree in Supply Chain, Business, Engineering, or a related field- Experience in data centers, infrastructure service providers, or related technology companies- Experience in negotiations with global suppliers with a proven track record in cost reduction- Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)- Experience with Continuous Improvement and Six Sigma methodologiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 147,900.00 - 200,100.00 USD annuallyUSA, WA, Seattle - 147,900.00 - 200,100.00 USD annually

Job DescriptionWe are looking to hire a Associate Business Developer as part of our EU Commercial Team. This person will be responsible for recruiting/growing European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.Key job responsibilities- High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services- Launch new or grow existing Shippers (customers)- Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.- Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.- Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.A day in the lifeWe are looking to hire a Associate Business Developer responsible for providing a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities.The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via pitching our services, supporting them through their onboarding or helping them to further integrate into Amazon Freight services and accelerate their growth. About the teamAmazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe.AF allows businesses ("shippers") to use Amazon’s transportation technology and network to transport products in across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly.This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Experience in sales/account management/customer service.- Advanced proficiency in the local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR) Preferred Qualifications:- Bachelor's degree, or Bachelor of Arts degree- Advanced proficiency in German or French language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)- Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts)- Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain. telemarketingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.Key job responsibilitiesManaging local technical projects.Maintaining or creating policies, procedures, and processes.Identifying root-causes of operational issues and process inefficiencies.Supporting global customers remotely. Basic Qualifications:- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- Bachelor's degree Preferred Qualifications:- 2+ years of computer networking experience- Experience supporting video conference and teleconference equipmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWir sind Pioniere.Ein Tag, um den ersten Schritt zu tun. Ein Tag, um sich neuen Herausforderungen zu stellen. Und heute könnte der Tag sein, an dem Sie selbst Teil einer großen Idee werden. Ein Tag, an dem Sie Ihre eigenen Ideen verwirklichen können. Kommen Sie zu einem Unternehmen, das sich jeden Tag neu erfindet. Bei Amazon zu arbeiten, ist immer wieder aufregend.Zur Verstärkung unseres Teams in Erfurt suchen wir einenReferenten (m/w/d) für den Bereich technischer und organisatorischer Brandschutz.In dieser Position übernehmen Sie die Verantwortung für die konstante Betriebsbereitschaft und ordnungsgemäße Funktion der vorhandenen Brandmelde- und Löschanlagen sowie weiterer Brandschutzeinrichtungen. Sie sind zuständig für die Durchführung regelmäßiger Instandhaltungen sowie die Umsetzung technischer Projekte, wobei ein hohes Maß an Eigeninitiative erwartet wird.WIR BIETEN:Einen unbefristeten Vertrag direkt mit Amazon.Vielfältige Weiterbildungsmöglichkeiten und die Chance, an verschiedenen Schulungen und Seminaren teilzunehmen, die von Amazon und externen Partnern angeboten werden.Ein attraktives Vergütungspaket mit beschränkten Mitarbeiteraktien (Restricted Stock Units der Amazon.com, Inc.) und Mitarbeiterrabatt.Zusätzliche Leistungen wie z. B. Unterstützung bei der betrieblichen Altersvorsorge sowie eine Lebens- und Erwerbsunfähigkeitsversicherung.Familienbonus (Einmalzahlung für Mütter sowie Eltern in Elternzeit).Ein kostenloses Mitarbeiterhilfeprogramm (auch für Familienmitglieder) für die Beratung bei beruflichen oder privaten Angelegenheiten.Ein internationales Arbeitsumfeld und unser Tandemprogramm helfen dir, Kontakte zu knüpfen und ein internes Netzwerk aufzubauen.Key job responsibilities- Sicherstellung der konstanten Betriebsbereitschaft der Brandschutzsysteme- Durchführung von Schalthandlungen an der Brandmeldeanlage- Dokumentation und Planung der wöchentlichen Sprinklerprüfung- Organisation der gesetzlichen Sachverständigenprüfung- Erstellung von Fehleranalysen an den Brandschutzüberwachungssystemen- Kontrolle von Bussystemen und Kommunikationsschnittstellen- Ausführung und Kontrolle von Bestellvorgängen für die technische Abteilung- Betreuung von Gewerken und externen Firmen- Koordination abteilungsübergreifender Tätigkeiten- Mitarbeit an der Ausarbeitung und Umsetzung technischer Projekte sowie ModernisierungenA day in the lifeIhr Tag beginnt mit dem Blick auf den Status der Brandmelde- und Löschanlagen – Sie prüfen Meldungen, werten die Überwachungssysteme aus und stellen sicher, dass alle Brandschutzeinrichtungen einsatzbereit sind. Sie führen Schalthandlungen an der Brandmeldeanlage durch, dokumentieren die wöchentliche Sprinklerprüfung, organisieren Sachverständigenprüfungen und stimmen sich mit externen Gewerken sowie anderen Abteilungen ab. Treten Störungen auf, gehen Sie ihnen mit gezielten Fehleranalysen auf den Grund. Daneben bringen Sie sich in technische Projekte und Modernisierungen ein und tragen so dazu bei, die Sicherheit an unserem Standort langfristig zu stärken. Im Rahmen der Rufbereitschaft sind Sie zudem ein wichtiger Ansprechpartner, wenn es außerhalb der regulären Arbeitszeit darauf ankommt. Basic Qualifications:- Abgeschlossene Ausbildung in Mechanik, Elektromechanik, Mechatronik, Elektrik oder eine berufliche Ausbildung im Bereich Werk-/Berufsfeuerwehren sowie artverwandte Ausbildungen in technischen Bereichen- Mindestens zweijährige Erfahrung im Umgang mit Brandmeldesystemen- Selbstständige und zuverlässige Arbeitsweise- Teamfähigkeit- Englischkenntnisse- Bereitschaft zu flexiblen Arbeitszeiten- Teilnahme an der Rufbereitschaft Preferred Qualifications:- Brandschutzbeauftragter- Fachkraft für Brandmeldeanlagen- Fachkraft für Wasserlöschanlagen- Weiterbildung mit Abschluss als Meister oder Techniker in der Fachrichtung Elektrotechnik oder Maschinenbau- Kenntnisse und Erfahrungen im Bereich Gebäude-, Brandmelde-, Sprinkler-, Sicherheits- und GebäudeleittechnikAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis is a full-time, permanent, non-remote position based in SJO11 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Reliability, Maintenance, and Engineering (RME) is hiring for an Facilities Coordinator III. The goal of the Global Specialty Fulfillment team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.To that end, Amazon is seeking a person to provide alarm monitoring and incident management at the Amazon's Maintenance Operations Center (AMOC) The AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilitiesMonitor alarm systems, dispatch local vendors, assist site maintenance and operations personnel with troubleshooting efforts, and administer requisite systems for data accuracy and communications. · Triage and respond to alarm signals within standard service level agreements (SLAs), create Zoom bridges for all new tickets to connect all vendors, maintenance teams, engineering partners , and operations leaders in real time , as well as, escalate issues as needed to ensure the integrity of Amazon equipment reliability. · Handle inbound calls from stakeholders during ticket follow-ups to provide status updates, address queries about missing information, request ticket updates, or document any ticket-related incidents. · Proactively evaluate the status of assets to identify potential issues requiring escalation to supervisors or management. · Manage a communications suite including: multi-line telephones, instant messaging clients, IP-based tools, and inbound calls, performing software multitasking simultaneously.About the teamIn accordance to Return to Office (RTO) Guidance, selected candidate(s) will be required to work 4-days per week from SJO11-Corp Office.ONLY TWO schedules available for this role: 7:00am to 6:00pm from Sunday to Wednesday or Wednesday to Saturday; additional shift changes may be required per business needs which will be announced with proper notice.Amazon is a multinational technology company with English as its core business language. Your recruiting/hiring team may be located in different jurisdictions, all CVs must be submitted in English to be eligible for consideration. Basic Qualifications:- Speak, write, and read fluently in English- High school or equivalent- Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Experience working in a contact center environment Preferred Qualifications:- 1+ years of professional work experience, or experience handling customers and conflict resolution with a focus on quality for customer experience- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout the OrganizationAmazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business — retail, devices, digital products, business, and drivers. Our Associate Experience team owns the product strategy, tooling, and AI systems that define how Customer Service agents work: what information they can access, what actions they can take, and how effectively they resolve customer issues on first contact.At the center of this is our associate-facing customer service platform — the primary interface through which agents across the globe handle customer contacts across chat, email, phone, and messaging channels. We are investing in rebuilding this platform for the AI era: moving from rigid, domain-specific workflows toward a flexible, intelligent experience where AI and human agents work side by side to deliver faster, more consistent, and higher-quality customer outcomes.We are looking for a Sr. Manager, Product Management Tech to own the product strategy and execution for our associate platform across four high-volume, high-complexity contact domains.This leader will define and deliver the agent-facing experience for these domains — reducing friction in how associates work, eliminating inconsistency in how issues are resolved, and building an AI-native UI that surfaces the right context, guidance, and resolution options to agents in real time. The north star is simple: every customer contact in these domains ends with a fast, consistent, on-brand resolution on first contact, demonstrating the very best of human and AI collaboration. The current product does not exist in the form it needs to be. This leader will contribute to the overall platform vision, build the team around the key domains, set the roadmap, and drive execution — partnering closely with the customer-facing product teams that own the same domains on the customer self-service side, and with engineering, data science, and customer service operations.Key job responsibilities- Own the product strategy and roadmap for the associate platform across digital products, devices, subscriptions, and account contact types — from problem definition and strategy through requirements, development, launch, and continuous improvement.- Build on an AI-native agent experience. Design and deliver resolutions embedded in an AI-led UI— surfacing relevant customer context and recommending resolution paths in real time— so that associates spend their time on attending to the customer, not managing the tool. Measure success through first contact resolution rates, handle time, and customer satisfaction.- Drive workflow simplification. Eliminate the specialized tooling and routing dependencies that require associates to be trained on narrow issue types. Build upon the product model that enables associates to handle contacts across domains flexibly, without sacrificing resolution quality.- Build the team. Hire and develop individual product managers for each domain, create clear ownership structures, establish product development processes, and build a high-performing PM team that operates ahead of engineering — not behind it.- Partner cross-functionally. Work directly with the customer-facing product teams that own the consumer experience for these same domains to ensure agent tooling reflects and enables the customer experience being built. Partner with engineering, data and applied sciences, BI, UX, and customer service operations on roadmap sequencing, launch planning, and adoption.- Deliver a key 2026 strategic initiative that supports a senior leadership commitment, requiring tight cross-functional coordination and on-time delivery.- Represent your product portfolio in senior leadership reviews and planning cycles, authoring clear, data-backed product strategy documents and investment narratives. Basic Qualifications:- Bachelor's degree- 6+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- 3+ years of team management experience Preferred Qualifications:- Experience delivering consumer software products and services in a high growth environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 182,100.00 - 304,100.00 CAD annually

Job DescriptionWe're electrifying our global Customer Fulfillment network and we need a strategic leader to make it happen. As Senior Category Manager for EV Infrastructure, you'll shape how Amazon sources, builds, and scales charging solutions worldwide.You'll own and execute category sourcing strategies across a global portfolio, partnering with cross functional teams and top-tier suppliers to drive meaningful savings and productivity improvements at scale. It's your chance to accelerate Amazon's Climate Pledge and help build the infrastructure behind one of the largest EV fleets on the planet.Key job responsibilities• Lead category sourcing strategies and execute contracts that strengthen Amazon's competitive position• Negotiate with suppliers to achieve optimal total cost of ownership• Drive continuous improvement through performance benchmarks and supplier relationship management• Serve as the category's market intelligence expert identify opportunities, mitigate risk• Own savings and sustainability targets; report progress against goals• Build and maintain category metrics to track performance vs. plan; escalate and action gaps• Engage and influence senior stakeholders across Operations, Engineering, Sustainability, Finance, and Legal to align sourcing strategies with business needs• Drive value engineering initiatives with suppliers to optimize specifications, reduce cost, and improve long-term performance• Manage category strategies across multiple regions, ensuring global consistency and local compliance• Evaluate emerging EV technologies and suppliers to keep Amazon's infrastructure ahead of the market• Partner with program teams to ensure on-time, on-budget delivery of installation projectsA day in the lifeNo two days look the same. You'll collaborate with cross-functional partners, Operations, Engineering, Sustainability, Finance, and Program teams while managing outputs from external suppliers. One morning you're leading a supplier negotiation; by afternoon, you're deep-diving category data to unlock value and deploy services at scale.You'll shift between strategic procurement, planning and project management to rapidly meet evolving customer needs. If you thrive in ambiguity, enjoy building from scratch, and want to own a category shaping sustainable logistics, this is your day.About the teamThe Power & Utilities team owns the sourcing and deployment of critical energy infrastructure EV Charging, Renewables & Storage, Power Infrastructure, and Utilities Supply enabling Operations to run, grow, and decarbonize at scale.You'll have autonomy to innovate and deliver approaches that impact both the bottom and top line. We move fast, every day is day one. You'll be surrounded by inspiring, diverse individuals with varied professional backgrounds and actively supported to grow through lateral, geographical, or functional moves. Basic Qualifications:- Experience being responsible/leading large and complex negotiations- Experience in supply chain- Experience using data and metrics to determine and drive improvements- Experience in complex problem solving, and working in a tight schedule environment- Master's degree, or Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience owning procurement/sourcing strategy, end-to-end delivery, and communicating results to senior leadership Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvements- Experience implementing repeatable processes and driving automation or standardizationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.