Amazon

Job DescriptionAre you excited to work at the intersection of hardware devices and AI assistant? We are redefining the Alexa customer experience by creating the next-generation of AI-based technology that will radically change how people interact with devices. As part of that work, we are also transforming our business model and rethinking how we sell Echo devices to millions of customers each year worldwide, which is work led by the Alexa/Echo Device Sales team. We are seeking a customer-obsessed, experienced Senior Product Manager to lead sales and marketing for Echo devices. If you have passion for tech and commercial strategy, come build with us. Key job responsibilitiesAs a Senior Product Manager, you will lead the Sales strategy for a subset of Echo products and work with a cross-functional team including product development, demand planning, in-stock, finance, retailers, merchandising, and advertising to develop and execute a multi-year plan to grow the Echo business. You will be a critical part of the team and develop annual, quarterly, and monthly sales strategies to maximize unit sales as well as profit and revenue. You’ll identify new market opportunities and creative ways to showcase AI value. You will also establish and execute competitive pricing and promotions on Amazon.com and at offline retailers (i.e., Best Buy, Target). You will manage inventory to ensure clean product transitions from one generation to the next. This is a highly visible position that will interact at multiple levels of the company, and has frequent opportunities to present to senior leadership.A day in the lifeIn this role, you will manage a sizable portion of the Echo P&L, which requires strong business acumen and high judgement. You will lead and deliver short and long term results through thoughtful strategy and excellent execution. You will report on business health to the most senior leaders in Devices & Services through weekly and monthly mechanisms. The ideal candidate excels at customer obsession, ownership, invent & simplify, and dive deep, has experience operating under constant change and persistent pressure to deliver results. You will navigate ambiguity and can adjust a forecast or strategy when the tech evolves quick. You will be comfortable turning complex data sets into clear, executive-ready narratives that influence our roadmap and investment. Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annuallyUSA, WA, Seattle - 136,000.00 - 184,100.00 USD annually

Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.- Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.- Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.- Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.- Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.- Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.- Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.- Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.- Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment.- Ability to travel up to 50%- Office within one of the designated region's sites. Must be willing to relocate if not currently within region- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs. Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs.- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Phoenix - 140,800.00 - 246,400.00 USD annuallyUSA, CA, Perris - 140,800.00 - 246,400.00 USD annuallyUSA, CA, San Bernardino - 140,800.00 - 246,400.00 USD annuallyUSA, GA, Pooler - 140,800.00 - 246,400.00 USD annuallyUSA, PA, Pittston - 140,800.00 - 246,400.00 USD annuallyUSA, PA, Shippensburg - 140,800.00 - 246,400.00 USD annuallyUSA, VA, Prince George - 140,800.00 - 246,400.00 USD annually

Job DescriptionAre you interested in using AI and data to drive the next phase of Amazon's growth?Amazon Fuse (https://www.amazonfuse.com/) helps third party subscription-based businesses better serve their customers by offering the selection, convenience and value customers have come to know and love from Amazon, including millions of Prime products and our full catalog of Prime Video.The Fuse Data Analytics (DA) team is looking for a Sr. Data Engineer to influence Fuse's decisions and direction using data insights. The ideal candidate is data-curious and possesses a strong analytical mindset. They excel at communicating with stakeholders and turning ambiguity and conjecture into actionable recommendations. They find opportunities where data will lead to better outcomes and mobilize the DA team to meet them.In this role, you will be a technical expert with growing scope and impact. You will work with Product Managers, Software Engineers, Finance and Marketing Managers, as well as fellow Data Engineers and BI Engineers to build new data pipelines and datasets that optimize for business impact. We are seeking someone who can thrive in a fast-paced, high-energy work environment where we add value incrementally and frequently. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who think like owners to develop themselves, their colleagues, and their team.You use AI tools (e.g., coding assistants, generative AI) to accelerate pipeline development, improve code quality, and automate repetitive data engineering tasks while building and maintaining data pipelines that power AI-driven products and proactively identifying opportunities to embed AI into data workflows such as data validation, transformation logic, and documentation.Key job responsibilities- Architect, develop, and maintain scalable data infrastructure and data pipelines, leveraging AI tools to accelerate development and improve code quality.- Extract, transform, and load data from a variety of sources using SQL, scripting, and AWS big data technologies.- Design and implement ETL pipelines and BI solutions, identifying opportunities to embed AI into data workflows such as data validation and transformation logic.- Collaborate with business owners, SDEs, and BI Engineers to explore new data sources and deliver insights.- Stay up to date with advancements in big data and AI technologies and contribute to pilot projects.- Proactively identify and resolve data-related issues reducing operational load on the team, using AI-assisted automation where applicable. Basic Qualifications:- 7+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices Preferred Qualifications:- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehousesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 154,600.00 - 209,100.00 USD annually

Job DescriptionAmazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into “the Cloud”. AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management and operations of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure. We are seeking a professional that is able to operate at the forefront of transformational technology, assisting enterprise customers to take advantage of a growing set of AWS services and features to run their applications. As an AMS Cloud Architect, you will be the technical resource to help our largest customers navigate the operational challenges of cloud computing. You will be an adviser, supporting the customers’ effort to identify good candidate workloads from their application pipeline and offer AMS specific advice on their architecture to ensure they are getting the full value of the AMS feature set. You will be the person people seek out as a resource to solve difficult problems. You possess customer facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You will constantly seek out new ideas and technologies that you can use to deliver a higher quality service. You will be accountable for providing our customers with an exceptional AMS Operations experience. You will possess excellent customer facing communication skills. You will represent AMS within the customers’ environment and drive discussions at multiple levels within the customer organization to Senior Leaders at the C level, technical personnel and management regarding incident management, trade-offs, best practices, and risk management. You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class operations is critical to customer success. Every day will bring new and exciting challenges on the job while you: · Ensure customer business objectives are achieved with strong partnership and infrastructure solutions that meet customer’s needs. · Drive customer transformation activities and manage the engagement via governance to ensure successful delivery of solutions. · Guide customers to ensure success in building and migrating applications, software and services following the principles of the AWS Well-Architected Framework. · Make impactful recommendations and develop technical direction and future state architecture for clients in alignment with their business plans. · Help educate enterprise customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. · Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. · Engage customers - collaborate with Customer Service Delivery Managers, Account Teams and Technical Delivery Managers to develop strong customer and partner relationships. · You will engage directly with AMS and AWS service teams to be the voice of the customer and work with internal AWS resources to drive innovation, feature request, and resolution to customer impacting bugs and/or issues. · Capture and share best-practice knowledge among the AMS Cloud Architecture community. · Assist in building AMS Operational service offerings and processes that demonstrate the value of well operated in the cloud. · Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers. Key job responsibilitiesWork with AWS field sales, presales, training and support team to help customers and partners on key engagements in technical cloud computing using AWS. Develop and deliver proof-of-concept projects and technical workshops. Support implementation projects and assist customers with cloud computing & processing capabilities. Help partners and customers utilize AWS services which include understanding customer requirements, proposing and delivering packaged offerings, and delivering custom solution engagements. Support new distributed computing solutions spanning private and public cloud services. Migrate existing applications and develop new ones using AWS cloud services.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 5+ years of technical specialist, design and architecture experience- 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Bachelor's degree, or 5+ years of professional experience Preferred Qualifications:- AWS Professional level certificationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. We are looking for an exceptional leader who is passionate to deliver top notch Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes. In charge of managing multiple entry level managers. This would consist of one or more teams of Investigation specialists (~70-80 headcount) who investigate buyer or seller transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions.As a people manager, provide leadership and administrative support to their team(s) and manage them to focus on the people development of their team, minimize the impact of bad debt by meeting decision quality targets, constantly meet/exceed service levels based on capacity and team delivery, execute road mapped projects with various stakeholders. In addition to being responsible for achieving and exceeding team’s defined metrics through rigorous performance management she / he will be expected to participate in strategic planning, project road mapping activities of the team.The key to success in this role is the ability to understand the SEPO vision and make independent decisions with sound judgment to manage their teams to attain that vision.Key job responsibilitiesThe incumbent is required to demonstrate performance in the following areas:Basic Operations: Responsible for site operations and delivery on key business metrics of quality, productivity and service levels in a production environment. Work closely with the global program owners to design and deploy business strategies. Responsible for setting the goals and vision for the function, works with Ops Analytics and global operations to identify & baseline the functional goals. Build a deep functional knowledge to deliver on the service standards with highest precision.Metrics: by consistently leading the group of managers to meet the goals aligned to bad debt reduction, improved customer experience and meet service levels as per targets. Will also be accountable to represent the performance of his entire team/sub-function at various platforms worldwide. The candidate would need be able to dive deep on metrics and facilitate the solutions. Will be responsible for ensuring that the team delivers as per plan, and will actively work with various teams to on board resources for the team.Process Improvement: by delivering significant Business impacts and contributions to their company through improvement to quality, productivity, or customer experience. Work with various stakeholders within and outside STAR to ensure feature prioritization and delivery of process level improvements. The candidate will have to enable his team to deliver on improvements. Consistently demonstrates timely delivery of projects on roadmap to support the team and department vision.People Development: by developing the career and skills of their Managers and Investigator teams through continuous closure of performance feedback loops. Is expected to setup governance mechanisms on people processes. The manager would be responsible for engaging people, identifying training needs within his teams and accordingly upskill. Responsible for creation of a roadmap based on improvement areas and career aspirations and track adherence. Should work towards creating a strong succession plan within his team. Should be able to hire the best for his teams and for Amazon as well and be able to act as a mentor.Networking: The candidate also needs to communicate with multiple stakeholders within the organization - the peer group as well support functions to ensure smooth delivery of the processes being handled. Keep abreast of trends and fraud issues impacting the retail industry. Ensure that Amazon is leading the curve in identifying and preventing new fraud attacks.We are open to hiring candidates to work out of one of the following locations: MNL Basic Qualifications:- 3+ years of team management experience- 8+ years of operational and/or retail management experience- Experience using data to influence business decisions- Bachelor degree is required to apply for this position. Preferred Qualifications:- Should have worked as a manager of managers. Has shown consistent performance in leading people.- Exceptional operational, managerial, analytical and interpersonal skills.- Extensive relevant industry experience (6-10 years) across Operations, Risk, Fraud investigations etc.- Proven experience across the domain of Risk Management & Fraud. A track record driving change and innovation- Advanced working knowledge of MS Office (esp. MS Excel, Word)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDer operative Geschäftsbereich ist das Herz von Amazon. Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund:innen versendet werden. Als Operations Supervisor erlebst Du, wie alle unterschiedlichen Teile des Betriebs funktionieren und trägst zu einem reibungslosen Ablauf bei.Du fungierst als erste:r Ansprechpartner:in für Teammitglieder während ihrer Schicht und hilfst ihnen beim Befolgen der Prozesse, die Deine Manager:innen eingeführt haben. Du sammelst praktische Erfahrung und benutzt analytische Systeme, die zum Erfolg unseres Unternehmens beitragen. Key job responsibilities- Messung und Überwachung von Arbeitsflüssen, Verfolgen der Leistung am Standort und Bereitstellung wichtiger Schichtinformationen an die Schicht-/Bereichsleiter:innen im Betrieb, um für schichtübergreifende Operational Excellence zu sorgen- Unterstützung und Schulung von Mitarbeitenden, damit diese großartige Leistungen erbringen können, und Beaufsichtigung ihrer täglichen Aufgaben- Unterstützung des/der Schicht-/Bereichsleiter:in bei Projekten zur Prozessverbesserung, Förderung eines sicheren Arbeitsumfelds und Erhöhung des Mitarbeiterengagements- Zusammenarbeit mit anderen Abteilungen, um Lösungen für häufige Probleme zu finden oder Bedürfnisse in wichtigen Leistungsbereichen zu erfüllen- Nutzung von Datenanalysen, um Möglichkeiten zur Optimierung von Sicherheit, Qualität und Produktivität zu finden A day in the lifeAls Operations Supervisor arbeitest Du an einem unserer Betriebsstandorte. Du unterstützt Deine:n Schicht-/Bereichsleiter:in bei der Durchführung des Schichtplans. Du hilft bei der Vorbereitung von Schichtbesprechungen mit Deinem Team und überwachst Verfahren und Abläufe. Damit stellst du sicher, dass Sicherheitsregeln, Qualitätssicherungsprozesse und die Prioritäten für den Tag befolgt werden.Probleme, die Du bemerkst, eskalierst Du an Deine:n Manager:in. Gelegentlich agierst Du auch selbst als Schichtleiter:in und bietest Deinen Mitarbeitenden die notwendige Anleitung, um ihre Aufgaben zu erledigen. Bei Bedarf unterstützt Du Deine:n Schicht-/Bereichsleiter:in bei der Schichtplanung und sorgst dafür, dass zu Stoßzeiten genügend Teammitglieder eingeteilt sind. Basic Qualifications:- Fortgeschrittene Deutschkenntnisse in Wort und Schrift.- Erfahrung in der Arbeit mit Datenanalytik und deren Anwendung zur Problemerkennung- Erfahrung mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld Preferred Qualifications:- Erfahrung im Stakeholdermanagement, einschließlich Aufbau und Pflege professioneller Beziehungen- Erfahrung in der Arbeit in einem Betriebsumfeld, beispielsweise in Logistik, Einzelhandel, Gastgewerbe oder im Kundenservice- Fortgeschrittene EnglischkenntnisseAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jun 29, 2026In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service. Success requires leveraging data-driven insights and understanding the importance of HR metrics to drive business impact. You may also lead a team of entry-level HR employees and own projects that enhance the employee experience.The HR Business Partner balances strategic and tactical responsibilities, driving organizational success through partnership with leaders. They execute core PXT processes while providing guidance on talent processes, performance management, and cultural initiatives. By building trust and influence through sound business acumen, they manage increasingly complex issues and deliver solutions that enhance both employee experience and business outcomes.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.- Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.- Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.- Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.- Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.A day in the lifeYour day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results. From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness. You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.Success in this role comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through a combination of business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered, while driving long-term organizational success and adaptability in a rapidly evolving business landscape.About the teamSub-Same Day Fulfillment Centers (SSD-FC) are an integral part of meeting Amazon’s customer promise through Prime same-day delivery. In tandem with its Rapid and Rural Logistics business parallels, these locations strive to serve over 80% of Prime customer demands across North America. – And with people at the heart of it all, our commitment to provide HR functional excellence continues and grows. Known as People, Experience and Technology (PXT) , our HR team members are present onsite to help drive tactical leadership direction, while providing top-notch internal customer support. PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management- 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing). Preferred Qualifications:- Master's degree, or MBA- Experience supporting operational environments (manufacturing, distribution, or similar)- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience- Demonstrated ability to build effective partnerships with business leaders- Experience handling employee relations matters and conducting workplace investigations- Strong coaching and influencing skills with ability to guide leaders through complex situations- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfactionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Englewood - 67,600.00 - 118,400.00 USD annually

Job DescriptionThe Payments Program Manager is responsible for driving excellence across partner program management, international expansions, and payment partner onboarding. Based in Berlin or London, you will own end-to-end partner relationships and programs —identifying issues, driving resolution, spotting new opportunities, and advocating for improvements that raise the bar on partner and customer experience. This role requires a hands-on approach: you will resolve operational escalations, gather data, surface root causes, and lead cross-functional teams to sustainable solutions. You will equally apply that analytical lens to identifying and capturing new opportunities — whether geographic expansions, new payment methods, or process improvements that unlock efficiency and scale.Key job responsibilitiesPartner Program Management• Own day-to-day management of assigned payment partner programs, serving as the primary operational point of contact• Develop and maintain partner governance frameworks including QBRs, scorecards, escalation paths, and performance tracking• Monitor partner health metrics and proactively drive performance improvements in collaboration with partners and internal stakeholders• Manage cross-functional dependencies with Product, Technology, Legal, Finance, and Compliance teams to keep programs on track.Issue Identification & Resolution• Identify points of friction in payment acceptance and partner operations through data analysis and stakeholder engagement• Resolve operational escalations end-to-end: gather data, investigate root causes, coordinate remediation, and drive to closure• Build business cases for improvements, set requirements, and advocate for solutions with partner teams and internal leadership• Produce clear, data-driven reporting on program status, risks, and escalations for senior stakeholdersExpansions, Onboarding & Opportunities• Lead onboarding of new international payment partners and payment methods from scoping through go-live, ensuring delivery against milestones and SLAs• Drive geographic and product expansion programs, coordinating technical integrations and commercial readiness across markets• Identify and pursue new opportunities to improve payment acceptance, reduce cost, and enhance customer experience• Build and improve scalable processes for partner lifecycle management, from initial assessment through steady-state operationsAbout the teamAbout Amazon PaymentsAs one of the largest e-commerce companies in the world, Amazon processes billions of secure online transactions via numerous payment instruments, including credit cards, direct debit, local payment methods, electronic gift certificates and disbursements. Transactions are processed on behalf of thousands of merchants, including Amazon. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional checkout experience for our customers.About the TeamThe Payments Business Operations (PBO) team drives operational excellence across Amazon’s payment methods globally. We manage the full lifecycle of international payment partner relationships — from onboarding through steady-state operations — and serve as the bridge between business strategy, technology, and partners to enable Amazon to accept payments seamlessly across markets worldwide. Basic Qualifications:- Experience working cross functionally with tech and non-tech teams- Experience defining program requirements and using data and metrics to determine improvements- Experience in program or project management- Experience implementing repeatable processes and driving automation or standardization- Bachelor's degree or above- Experience defining and executing program requirements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- • Payments industry experience- • Experience managing external partner or vendor relationships Preferred Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- • Demonstrated strong analytical skills- • Experience driving medium to large projects to completion- • Experience leading process improvements and identifying operational inefficiencies- • Strong written and verbal communication skills- • Experience writing clear documentation (e.g., business reviews, post-mortems)- • Master’s degree or MBA in business, operations, or related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionCome be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.This role is part of the Amazon Business 3rd party seller sales team. Our vision is to establish Amazon Business as the most recognized B2B brand.We're looking for an individual who will own the tools, processes, and enablement that make our sales organization more effective every day. You'll be embedded directly in the sales org — understanding how account managers work, identifying friction, and building scalable solutions that drive efficiency and performance.Your initial priority will be leading the operational planning and rollout of Project Vertex — an internally-built CRM product designed for AB3P's sales motions. You'll serve as the operations counterpart to the product and tech team building it — owning UAT scenario development, pilot coordination, deployment readiness, and the feedback loop that turns rep pain points into product improvements.As Vertex stabilizes, you'll shift focus to identifying and delivering AI-powered workflows across the sales tooling stack — prototyping lightweight solutions directly and partnering with the tech team on deeper builds. Beyond Vertex, you'll take on broader sales process ownership: CRM administration, tooling improvements, and cross-functional coordination with sales leadership, enablement, product, and WW counterparts in EU, JP, and CA.Key job responsibilities• Internal CRM Product Partnership — Serve as the Sales Ops counterpart to the Vertex product and tech team. Translate sales rep workflows into product requirements, lead UAT scenario development, coordinate pilots, identify gaps, and own deployment readiness. Maintain the feedback loop between field reps and the engineering team.• AI Opportunity Identification & Tool Curation — Embed with reps and managers to identify where AI can meaningfully accelerate sales work — seller research, outreach drafting, call prep, pipeline hygiene, and more. Maintain working familiarity with Amazon's internal AI ecosystem (e.g., Quick, Kiro), evaluate fit for sales use cases, and translate pain points into a prioritized backlog with clear hypotheses on impact.• Build or Partner to Build — Own delivery end-to-end. For lightweight workflows, prototype directly using tools like Quick or Kiro. For larger needs, partner with the AB3P tech team on requirements, design, and rollout.• Sales Process Ownership — Identify inefficiencies across the sales org and build tooling and process improvements. Own CRM administration, dashboards, and ongoing system optimization as Vertex matures.• Multi-Stakeholder Program Coordination — Drive programs spanning sales leadership, account managers, product, tech, enablement, finance, and WW Sales Ops in EU, JP, and CA. Coordinate across groups with competing priorities, escalate cleanly when needed, and earn trust across functions.• Training, Enablement & Change Management — Design and deliver training programs — live sessions, recorded demos, and job aids — that drive adoption of CRM workflows and AI tools. Build scalable SOPs, coordinate rollout communications, and own readiness checklists and post-launch follow-through.• Adoption Tracking & Metrics — Build dashboards that track tool usage, workflow completion rates, time saved, and quality outcomes. Gather requirements from sales teams, translate them into structured reporting, and use data to iterate — doubling down on what works, sunsetting what doesn't.• Global Sales Ops Partnership — Support ongoing Sales Ops priorities — WBR reporting, ad hoc analysis, and process improvement — while coordinating with WW teams to share best practices and ensure consistency at scale.A day in the lifeNo two days look the same here. In a given week, you might align with sales leaders on UAT feedback, sit with the Vertex product team to push a rep-driven feature into the next sprint, prototype a new AI workflow in Quick or Kiro, review usage dashboards to see which AI tools reps are actually opening, sync with the EU team on localization requirements, and turn a conversation into an SOP that 70+ reps will use by Monday. You’ll move fluidly between deep heads-down work and cross-functional stakeholder conversations across functions and geographies — always knowing your work is directly connected to seller outcomes.About the teamThe AB3P Sales Operations team is a small, high-impact group of 5 embedded at the intersection of sales strategy and execution. You will report to the Sales Ops Manager and collaborate daily with operations professionals, plus cross-functional partners in product, tech, and sales leadership.We partner directly with sales leadership, product, technology, and worldwide operations teams to build and scale the programs, tools, and processes that drive seller performance. We move fast, operate with high ownership, and believe that the best operational work is invisible to the people it serves — because it simply works. Basic Qualifications:- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience in business-process design or equivalent Preferred Qualifications:- Experience working within a high-growth, technology company- 5+ years of finance, business management and sales operations experience- Experience in Salesforce- Experience in B2B sales- Experience with CRM migration or large-scale enterprise system implementation projects- Familiarity with AI-powered sales productivity tools- Experience supporting UAT planning and execution in an enterprise software environment- Salesforce Administrator certification or equivalent- Experience driving adoption across distributed or remote sales teams- International or multi-regional program management experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually

Job DescriptionPrincipal Engineer - Signal Integrity (AWS Hardware Engineering) Amazon Web Services (AWS) is seeking a Principal Engineer to join our Hardware Engineering team, focusing on signal integrity challenges in our next-generation server platforms. This role offers a unique opportunity to work at the intersection of hardware, software, and cloud computing, solving complex technical challenges that impact millions of AWS servers worldwide.Key Responsibilities: - Lead technical initiatives to resolve signal integrity challenges across PCIe Gen6 implementations and system management interfaces - Drive architectural decisions for high-speed interconnects in AWS's GenAI server platforms - Collaborate with silicon vendors to resolve complex multi-vendor integration challenges - Develop and implement comprehensive validation methodologies for both high-speed and low-speed interfaces - Provide technical leadership in solving critical signal integrity issues affecting server stability and performance Basic Qualifications:- Deep expertise in PCIe Gen5/6 specifications and electrical standards- Extensive experience solving signal integrity challenges at 64GT/s and above- Proven track record in debugging and resolving I2C and SPI interface issues in complex server environments- Strong background in using advanced test equipment (high-end oscilloscopes, protocol analyzers)- Experience with SerDes operation, retimer and switch designs- Demonstrated success in multi-vendor debugging and system integration- Track record of transforming unstable implementations into reliable, production-grade solutions Preferred Qualifications:- Experience in hyperscale computing environments- Background in hardware-based security implementations- Expertise in automated validation systems- Experience working with silicon vendors on pre-production implementationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 189,400.00 - 256,200.00 USD annually

Job DescriptionThis role can be located in one of our approved corporate offices in Seattle, Arlington, Austin, Santa Monica, and New York. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.Key job responsibilities• Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience • Analyze data trends to identify opportunities and provide actionable recommendations • Lead promotional planning and execution while ensuring catalog optimization • Build collaborative relationships with internal teams and vendor partners • Manage multiple projects while maintaining high operational standardsA day in the life• Review performance metrics and present recommendations during vendor meetings • Collaborate with cross-functional teams to resolve operational challenges • Guide vendors on utilizing Amazon tools and systems effectively • Participate in strategic planning sessions with category managers • Support continuous improvement initiatives across the organizationAbout the teamAmazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. Basic Qualifications:- Bachelor's degree or equivalent- Experience with MS Office Professional Suite and excellent working knowledge of MS Excel- 4+ years of vendor management, or 4+ years of relevant discipline work experience- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity- Experience prioritizing and managing time effectively in dynamic environments- Data analysis experience including manipulating large datasets from complex systems and interpreting results- Experience in relationship management- Excellent professional written and verbal communication skills Preferred Qualifications:- Experience in Sales, Territory Planning, Merchandising, and/or relevant experience within Customer Success, Account Management, or negotiating, nurturing, and growing customer relationships- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment- Experience in process improvement- Experience in project or program management- 5+ years of e-commerce or retail industry experience- Experience with business intelligence tools (Tableau, Salesforce)- Advanced degree, certifications or equivalent experience- Experience working with diverse stakeholders and teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 80,000.00 - 140,000.00 USD annuallyUSA, NY, New York - 88,000.00 - 154,000.00 USD annuallyUSA, TX, Austin - 80,000.00 - 140,000.00 USD annuallyUSA, VA, Arlington - 80,000.00 - 140,000.00 USD annuallyUSA, WA, Seattle - 82,700.00 - 140,000.00 USD annually

Job DescriptionAmazon Currency Converter is part of Amazon Payments Products, our vision is to enable buyers, sellers, vendors, and developers to browse, pay and be paid in their preferred currency through value-added products and applications. Amazon Currency Converter for Sellers (ACCS), launched in 2009, enables cross-border Amazon Sellers to be paid in local currency to their home country bank accounts. Amazon Seller Wallet (SW) is a service that empowers sellers to store proceeds from sales on Amazon in a digital account and have more control over when to convert proceeds, and how much to convert. The ACCS team provides cross-border sellers a trusted and convenient way to receive their revenue from selling on Amazon, and continuously improve this experience through new products and feature launches.Our team is seeking a dynamic and motivated Account Executive who can prospect and facilitate the adoption of CN Based Selling Partners to Amazon’s Currency Converter products. Ideal candidates will have a background in sales or account management that will enable them to successfully maintain relationships and advise clients on ACC products solutions.This candidate should be able to consistently and autonomously delivers on established sales goals, collaborates with internal Amazon teams to incorporate client feedback, remove operational blockers, address client objections and contribute to process improvement.Successful Account Executives will:Delivers results on established sales goals with limited guidance.Consistently provides accurate weekly sales forecasts and business updates.Owns lead pipeline to ensure consistent lead quantity and quality to achieve territory goals.Actively map ACC products and services to clients’ primary objectives.Able to conduct complex negotiations from lead building to close and track progress within CRM.Able to identify Clients with the greatest potential and identify ways to locate similar Clients.Develop a thorough understanding of the cross boarder business trends/eventsPartner with other Amazon teams to align programs and initiatives to drive growth in existing seller base.Demonstrates effective, clear and professional written and oral communication.Provides prompt and efficient service to Amazon Sellers, liaising with other teams as needed to resolve seller issues and concerns.Communicate with customers through telephone, email, offline visits, etc., and efficiently publicize and deliver information about projects and products. Basic Qualifications:- Knowledge of Microsoft Office products and applications- Experience prospecting, qualifying, and cold-calling companies- 1+ years of professional work experience Preferred Qualifications:- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools- Experience and track record of exceeding sales goalsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you an experienced Program Manager interested in an opportunity to help drive Amazon’s flywheel and develop your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers? The Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon’s journey to become earth’s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms, driving effective people, processes, and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, experience with accounts receivable operational processes, demonstrate faster learning and adoptability, demonstrate good relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience. Key job responsibilities• Ownership and implementation of new businesses and subsidiaries onto AR platforms• Partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner• Develop a solid understanding of Amazon’s Finance Operations systems and processes• Define and implement global standards for business integration program management• Define and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements.• Translate complex business requirements into functional designs• Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics• Manage process transitions/implementations across multiple functions and geographies• Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented• Identify, assess, track and mitigate risks at multiple levels• Proactively monitor program performance to identify, address and prevent potential issues• Address barriers through problem solving, communication and active coordination with stakeholders• Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities• Identify gaps and strive constantly for re-engineering of systems and processesAmazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic Qualifications:- 1+ years of finance experience- 2+ years of Accounts Receivable or Account Payable experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting Preferred Qualifications:- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience in TM1, Data Warehouse and SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a hands-on, operationally focused Rack Lifecycle Team Manager to join our Infrastructure Operations team, owning the day-to-day execution of rack lifecycle operations within data center sites. This role is responsible for the full continuum of rack operations — from demand intake and rack landing, through Late Binding cabling, rack installation and handoff, to end-of-life decommissioning — at the site level.You will lead a team of data center technicians, translating organizational capacity goals into executed deliverables on the floor. As a tactical leader, you are the single accountable owner for ensuring every rack needed for customer capacity lands on time, is cabled and installed to standard, has no install blockers at handoff, and is decommissioned safely and compliantly at end-of-life.Your work directly supports AWS's ability to deliver infrastructure capacity to customers reliably and at the lowest possible cost, while maintaining the highest standards of safety, security, and environmental compliance.Key job responsibilitiesRack Delivery & Installation· Lead planning and execution of network deployments including rack installs, structured cabling, fiber trunks, and MMR/CFA builds to meet committed customer capacity dates· Coordinate site readiness, RSPC readiness (Rack Space Power Cooling); ensure racks are landed, cabled, and ready for cabling patching and install per standards· Proactively identify and drive resolution of blockers across permits, site access, facilities, power, cross-connects, and vendor dependencies· Drive cross-team coordination with DCO, DCEO, LOG, security, CDP, Supply chain, Transport and GND during deployment waves, running escalation touchpoints and daily stand-ups as needed· Ensuring rack installations are as per MOP/SOP and documenting the handovers for later refences and improvements🔷 Cabling Infrastructure (Late Binding)· Own scope for fiber/copper cabling, patching schedules, and labeling standards for the site· Validate OTDR/power testing and as-built documentation; ensure cabling meets quality standards and capacity requirements before handoff· Maintain cabling infrastructure governance including CMDB accuracy and port map integrity post-installation· Identify systemic cabling quality gaps and implement corrective actions to improve cycle times and first-pass quality🔷 Supply Chain & Logistics· Track rack, cable, optics, and network BOM from PO to site; monitor lead times, logistics, customs clearance, and site inventory levels· Flag supply chain risks to schedule early and coordinate with procurement, logistics, and vendor partners on mitigation plans· Ensure material availability aligns with deployment timelines; maintain site-level inventory accuracy🔷 Stakeholder Management & Blocker Removal· Serve as the single point of contact for internal customers, DC Ops, facilities, transport, and vendors for site-level rack lifecycle activities· Run daily and weekly war rooms during deployment waves; provide timely status updates and escalate blockers to senior leadership as needed· Build effective working relationships with cross-functional partners to ensure alignment and uninterrupted delivery execution🔷 Rack Decommissioning (Decom)· Own the site-level decommission pipeline for EOL racks; coordinate with Capacity Planning, Network Operations, and DCLM/ALM teams to schedule graceful shutdowns with zero service impact· Lead physical decommission activities — device wipe, media destruction, cable removal, power disconnect, asset de-tagging, and rack removal — ensuring full MOP and EHS compliance· Track and recover reusable assets (optics, cables, PDUs, hardware); coordinate RMA, liquidation, or secure disposal per AWS Reverse Logistics and Environmental policies· Validate that reclaimed power, cooling, and U-space is accurately returned to the available pool; drive re-use to defer new builds and improve TCO· Ensure data hygiene post-decom including DCIM/CMDB updates, IPAM releases, port map reconciliation, and circuit/cross-connect documentation🔷 Governance, Metrics & Reporting· Track and report on site-level KPIs including: racks landed vs. plan, Late Binding cabling completion %, capacity ready dates, received vs. installed cycle time, decom backlog vs. flightpath goal, and shipment achievement %· Define and enforce site-level policies, SOPs, and governance frameworks aligned with AWS standards and industry best practices across all rack lifecycle phases· Provide accurate, data-driven reporting on delivery performance, blockers, and improvement initiatives to the Cluster Manager and senior leadership· Champion adoption of tooling (e.g., Boost, MARS, ALM/DCLM) to reduce manual effort, improve data accuracy, and accelerate delivery cycle times🔷 Handover & Documentation· Ensure clean, documented handoffs to Data Center Operations teams with updated CMDB/DCIM records, port maps, test results, and completed workflow sign-offs — with zero blockers at handoff· Maintain accurate and current records in DCIM/CMDB, IPAM, and related systems throughout all lifecycle phases· Ensure all as-built documentation, cabling records, and workflow completions are captured and auditable🔷 Team Leadership & Operations Management· Lead, coach, and develop a team of data center technicians; manage staffing, scheduling, and day-to-day workforce planning for the site· Conduct regular team meetings, drive performance accountability, and ensure appropriate training and skill development across all lifecycle functions· Translate organizational goals into actionable team objectives; manage sprint planning, team output quality, and SLA compliance· Participate in recruiting, onboarding, and performance management; make staffing recommendations in partnership with manager and HR· Foster a high-performance, inclusive, and safety-first team cultureA day in the lifeAs the Rack Lifecycle Team Manager for your site, no two days are the same. You might start your morning reviewing the site's daily rack landing dashboard, checking in with your technicians on an active cabling wave, and triaging a supply chain delay flagged overnight. By midday, you could be on the data center floor coordinating a rack placement with facilities, validating a power sign-off checklist before a network device install, or running a decom stand-up to confirm MOP readiness for an EOL rack removal. In the afternoon, you might be updating CMDB records following a completed handoff, reviewing your team's KPI performance ahead of a weekly operations review, or coaching a technician on structured cabling standards. Your role is tactical and hands-on — you execute with your team, remove blockers in real time, and hold the line on quality and schedule at the site level.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree, or 4+ years of education or related field experience- 3+ years of direct people management, including managing managers or senior individual contributors experience- 2+ years of relevant discipline work, or 5+ years of data center engineering or operations experience Preferred Qualifications:- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience, or experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)- industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility- Experience managing and negotiating contracts and vendor relationshipsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a hands-on, operationally focused Rack Lifecycle Team Manager to join our Infrastructure Operations team, owning the day-to-day execution of rack lifecycle operations within data center sites. This role is responsible for the full continuum of rack operations — from demand intake and rack landing, through Late Binding cabling, rack installation and handoff, to end-of-life decommissioning — at the site level.You will lead a team of data center technicians, translating organizational capacity goals into executed deliverables on the floor. As a tactical leader, you are the single accountable owner for ensuring every rack needed for customer capacity lands on time, is cabled and installed to standard, has no install blockers at handoff, and is decommissioned safely and compliantly at end-of-life.Your work directly supports AWS's ability to deliver infrastructure capacity to customers reliably and at the lowest possible cost, while maintaining the highest standards of safety, security, and environmental compliance.Key job responsibilitiesRack Delivery & Installation· Lead planning and execution of network deployments including rack installs, structured cabling, fiber trunks, and MMR/CFA builds to meet committed customer capacity dates· Coordinate site readiness, RSPC readiness (Rack Space Power Cooling); ensure racks are landed, cabled, and ready for cabling patching and install per standards· Proactively identify and drive resolution of blockers across permits, site access, facilities, power, cross-connects, and vendor dependencies· Drive cross-team coordination with DCO, DCEO, LOG, security, CDP, Supply chain, Transport and GND during deployment waves, running escalation touchpoints and daily stand-ups as needed· Ensuring rack installations are as per MOP/SOP and documenting the handovers for later refences and improvementsCabling Infrastructure (Late Binding)· Own scope for fiber/copper cabling, patching schedules, and labeling standards for the site· Validate OTDR/power testing and as-built documentation; ensure cabling meets quality standards and capacity requirements before handoff· Maintain cabling infrastructure governance including CMDB accuracy and port map integrity post-installation· Identify systemic cabling quality gaps and implement corrective actions to improve cycle times and first-pass qualitySupply Chain & Logistics· Track rack, cable, optics, and network BOM from PO to site; monitor lead times, logistics, customs clearance, and site inventory levels· Flag supply chain risks to schedule early and coordinate with procurement, logistics, and vendor partners on mitigation plans· Ensure material availability aligns with deployment timelines; maintain site-level inventory accuracyStakeholder Management & Blocker Removal· Serve as the single point of contact for internal customers, DC Ops, facilities, transport, and vendors for site-level rack lifecycle activities· Run daily and weekly war rooms during deployment waves; provide timely status updates and escalate blockers to senior leadership as needed· Build effective working relationships with cross-functional partners to ensure alignment and uninterrupted delivery executionRack Decommissioning (Decom)· Own the site-level decommission pipeline for EOL racks; coordinate with Capacity Planning, Network Operations, and DCLM/ALM teams to schedule graceful shutdowns with zero service impact· Lead physical decommission activities — device wipe, media destruction, cable removal, power disconnect, asset de-tagging, and rack removal — ensuring full MOP and EHS compliance· Track and recover reusable assets (optics, cables, PDUs, hardware); coordinate RMA, liquidation, or secure disposal per AWS Reverse Logistics and Environmental policies· Validate that reclaimed power, cooling, and U-space is accurately returned to the available pool; drive re-use to defer new builds and improve TCO· Ensure data hygiene post-decom including DCIM/CMDB updates, IPAM releases, port map reconciliation, and circuit/cross-connect documentationGovernance, Metrics & Reporting· Track and report on site-level KPIs including: racks landed vs. plan, Late Binding cabling completion %, capacity ready dates, received vs. installed cycle time, decom backlog vs. flightpath goal, and shipment achievement %· Define and enforce site-level policies, SOPs, and governance frameworks aligned with AWS standards and industry best practices across all rack lifecycle phases· Provide accurate, data-driven reporting on delivery performance, blockers, and improvement initiatives to the Cluster Manager and senior leadership· Champion adoption of tooling (e.g., Boost, MARS, ALM/DCLM) to reduce manual effort, improve data accuracy, and accelerate delivery cycle timesHandover & Documentation· Ensure clean, documented handoffs to Data Center Operations teams with updated CMDB/DCIM records, port maps, test results, and completed workflow sign-offs — with zero blockers at handoff· Maintain accurate and current records in DCIM/CMDB, IPAM, and related systems throughout all lifecycle phases· Ensure all as-built documentation, cabling records, and workflow completions are captured and auditableTeam Leadership & Operations Management· Lead, coach, and develop a team of data center technicians; manage staffing, scheduling, and day-to-day workforce planning for the site· Conduct regular team meetings, drive performance accountability, and ensure appropriate training and skill development across all lifecycle functions· Translate organizational goals into actionable team objectives; manage sprint planning, team output quality, and SLA compliance· Participate in recruiting, onboarding, and performance management; make staffing recommendations in partnership with manager and HR· Foster a high-performance, inclusive, and safety-first team cultureA day in the lifeAs the Rack Lifecycle Team Manager for your site, no two days are the same. You might start your morning reviewing the site's daily rack landing dashboard, checking in with your technicians on an active cabling wave, and triaging a supply chain delay flagged overnight. By midday, you could be on the data center floor coordinating a rack placement with facilities, validating a power sign-off checklist before a network device install, or running a decom stand-up to confirm MOP readiness for an EOL rack removal. In the afternoon, you might be updating CMDB records following a completed handoff, reviewing your team's KPI performance ahead of a weekly operations review, or coaching a technician on structured cabling standards. Your role is tactical and hands-on — you execute with your team, remove blockers in real time, and hold the line on quality and schedule at the site level.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or equivalent, or 4+ years of education or related field experience- 3+ years of direct people management, including managing managers or senior individual contributors experience- 2+ years of relevant discipline work, or 5+ years of data center engineering or operations experience Preferred Qualifications:- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience, or experience related IT- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)- industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility- Experience managing and negotiating contracts and vendor relationshipsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.- Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.- Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.- Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.- Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.- Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.- Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.- Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.- Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment.- Ability to travel up to 50%- Office within one of the designated region's sites. Must be willing to relocate if not currently within region- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs. Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs.- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AL, THEODORE - 140,800.00 - 246,400.00 USD annuallyUSA, OK, OKLAHOMA CITY - 126,700.00 - 221,800.00 USD annuallyUSA, OK, Tulsa - 140,800.00 - 246,400.00 USD annuallyUSA, TX, BALCH SPRINGS - 140,800.00 - 246,400.00 USD annuallyUSA, TX, Irving - 140,800.00 - 246,400.00 USD annuallyUSA, TX, Wilmer - 140,800.00 - 246,400.00 USD annually

Job DescriptionAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use latest technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications.Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.Note: This role is part of the rekindle program. For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindle Basic Qualifications:- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use latest technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications.Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.Note: This role is part of the rekindle program. For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindle Basic Qualifications:- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs an Applied Scientist on this team, you will take on a key role in improving capabilities of the Amazon product search service, and ensure we offer top-quality recommendations for all our customers regardless of their location or language. Our ultimate goal is to help customers find the products they are searching for, and discover new products they would be interested in. We do so by developing components to improve query understanding, ranking of search results, and personalization -- all covering a wide range of languages.This is a rewarding role where you will be able to draw a clear connection between your work and how it improves the experience of millions of Amazon customers across the globe every day. You can also expect to have excellent opportunities, and ample support, for career growth, development, and mentorship.Key job responsibilities- Analyze the data and metrics resulting from traffic into Amazon's product search service- Design, build, and deploy effective and innovative ML solutions to improve various components of the search stack, query understanding, ranking, and personalization.- Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production- Publish and present your work at internal and external scientific venues in the fields of ML/NLP/IRA day in the lifeYou will propose and explore publication-worthy innovation using ML/NLP/IR techniques, build ML models trained on terabytes of data, which are evaluated using both offline metrics as well as online metrics via A/B testing. You will then integrate these models into the production search engine that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times.About the teamEU International Technologies is an organization focused on accelerating the EU Stores business by delighting customers and selling partners. The team's mission is to innovate locally and scale worldwide, fostering a world-class community of builders that delivers with speed and agility. EU INTech operates across domains including consumer discovery, search, selection, partner growth, pricing, sustainability, and marketplace expansion. The culture emphasizes collaboration, inclusion, technical excellence, big bets on high-impact projects, transparency, and long-term ownership -- empowering engineers and scientists to solve complex problems at international scale. Basic Qualifications:- Experience programming in Java, C++, Python or related language- Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniques- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- Fluency in written and spoken English (German is not required) Preferred Qualifications:- Experience implementing algorithms using both toolkits and self-developed code- Have publications at top-tier peer-reviewed conferences or journals- Experience working on recommender systems or personalization within search, e-commerce, shopping, advertising or other related fields- 1+ years of post-Master's hands-on experience (academic or industrial) building ML models- Fluency in one or more languages other than EnglishAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAds Trust Operations protects advertising integrity across Amazon's ecosystem at massive scale, and capacity planning is the single point between operational excellence and service-level. We are hiring a Senior Capacity Planner to own short term forecasting, WFM tool strategy, interval-level scheduling, and headcount optimization across multiple Ad programs.You will architect the capacity models that determine how thousands of enforcement actions get resourced daily, defend staffing proposals with mathematical precision, and drive the workforce planning infrastructure that underpins every productivity metric in the organization. If you treat data as a single source of truth and thrive when planning inputs change faster than planning cycles, this is your seat.Key job responsibilities1. Architect short-range capacity models (weekly/daily) using AHT, shrinkage, occupancy, and volume patterns; translate Finance-provided long-term forecasts into executable staffing plans.2. Own end-to-end weekly capacity planning for Ad programs at locale level, including Peak planning.3. Own roster planning (quarterly/monthly/weekly), applying fixed, rotating, and flexible shift strategies. Build interval-level schedules factoring peak hours, seasonality, labor laws, overtime, training, and non-productive activities.4. Identify interval-level coverage gaps, partner with Operations on mitigation plans, and ensure multi-country labor law compliance including holiday planning.5. Own end-to-end WFM platform maintenance: database, configuration, leave allowances, program onboarding, overtime reporting, and schedule adherence tracking.6. Drive headcount optimization meetings; own headcount movement within the org. Develop automated staffing requirements. Deliver monthly reports (volumes, forecasts, headcount, AHT, shrinkage).7. Defend headcount proposals with mathematical rigor. Maintain regular leadership connects on capacity updates, gaps, and risks.8. Partner with Operations on SLA structures, recovery windows, and cross-trained pool availability. Drive root cause analysis for performance variances. Basic Qualifications:- Bachelor's degree or equivalent- 6+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience in capacity planning, operations planning, business analysis or similar- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience managing multiple calendars- Experience analyzing large datasets and translating them to actionable business insight Preferred Qualifications:- Experience in relevant industry fields like operations, risk, or fraud investigations- Experience working with multiple stakeholders at various levels and in different locales to drive alignment- Master's degree or above in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent, or Master's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business AdministrationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Amazon’s global fulfilment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. Amazon Logistics’ (AMZL) delivery stations (DS) receive packages from Fulfilment Centers (FCs) and Sort Centers (SCs) and sort them to route level. Drivers come into the DS and pick up the packages for their route and deliver them to Amazon’s customers. This operation is also called the “Last Mile”. An integral component in the Last Mile ecosystem are Amazon's WW delivery hubs where packages are received, sorted and prepared for on-road delivery. Station Tech team, in Last Mile, is responsible for building scalable tools and technology for delivery hubs that scale across multiple programs and businesses including Amazon Logistics (AMZL), Global Specialty Fulfilment (GSF), to increase associate productivity, site throughput, and operational quality and scalability of our delivery network. Our primary customers are delivery station associates (our actual on-ground rockstars who sort millions of packages a day), station managers (who manage Amazon hubs WW to ensure customer promises are met), COs (central operations team who supervise stations across regions) and on-road delivery agents (drivers who sail through all obstacles to get your packages at your doorstep). The team build tools and process which guide our customers to reduce their cognitive load, eliminate decision points to drive standardisation, prioritise work to focus on the highest impact tasks, and take steps for correcting operational defects to reduce the impact of human error and meet our customer SLAs.UTR Tech is an organisation within Last Mile supporting all the delivery stations in the delivery network. A delivery station receives an input set of packages from upstream and performs the required set of operations and processes on the packages to ultimately get them out of the delivery stations for on-road delivery. The associates within the delivery stations use a mobile based application called Dolphin for running the execution operations. Basic Qualifications:- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- 1+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIn this position, you will be responsible for supporting local businesses who have applied to become Amazon Hub Delivery Partners responsible for making deliveries. You will work alongside Business Development Managers and local Account Development Executives to support current applicants in completing the web application, verifying their insurance, and validating their space. Key job responsibilities• Drive continuous improvement throughout team processes, identifying gaps and supporting resolutions• Support implementations of team standards, writing SOPs and improving current documents• Build relationships with applicants, small business owners and future Amazon delivery partners• Communicate with applicants and future partners 1:1 with through phone and email• Set proper expectations with applicants to ensure they’re setup for success• Track and monitor applicants in the vetting and onboarding pipeline• Track account activity and update pipeline in Salesforce• Troubleshoot application errors and submit Tech tickets to Hub Tech partners to solve About the teamThe Hub Delivery Partner program is part of Amazon's fast growing and always evolving delivery program. We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven contributors who are eager to build a program that enables their success. Basic Qualifications:- 5+ years of Microsoft Excel experience- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field- Experience with sales CRM tools such as Salesforce or similar software- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience in business-process design or equivalent Preferred Qualifications:- 5+ years of finance, business management and sales operations experience- Experience working within a high-growth, technology companyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 88,100.00 - 154,100.00 USD annually

Job DescriptionSalario mensual base:$15,687.50 MXN brutos más prestaciones superiores a las de ley.Ubicación: San Sebastianito, 45601 San Pedro Tlaquepaque, Jalisco.Horario: Lunes a Sábado 9:00 a 17:00hrsAmazon tiene implementadas las medidas necesarias para garantizar que los trabajadores cuenten con asientos adecuados. Durante los periodos de descanso y comida, los empleados podrán tomar su descanso en el área de comedor donde se encuentran las sillas disponibles, o salir de las instalaciones de la Empresa si así lo desean.En Amazon, estamos trabajando para ser la principal compañía enfocada en los clientes.Estamos buscando un líder de afiliación de nuevos negocios para nuestra organización en el área de última milla para la entrega de paquetes (Amazon Logistics).En esta posición serás el responsable de supervisar la expansión del programa mediante nuevas afiliaciones de negocios en un área asignada.Los negocios que se afilien en tu área proporcionarán el servicio de entrega de paquetes a los clientes que compran en la tienda en línea de Amazon.Key job responsibilities- Trabajar en campo para identificar y afiliar nuevos negocios en tu territorio asignado.- Tener el control y seguimiento de 45 a 50 partners.- Identificar oportunidades y áreas de mejora con los clientes dentro del proceso de entrega.- Visitar a los negocios afiliados de manera periódica para mantener la comunicación y compromiso.- Realizar mapas de calor para visualizar las zonas dentro de tu territorio donde se requiere la afiliación de nuevos negocios.- Aclarar expectativas, proveer comunicación clara y mantener una relación efectiva con los negocios afiliados dentro de tu territorio.- Trabajar con los afiliados dentro de tu territorio para mejorar aspectos operacionales de impacto a la experiencia de los clientes. - Mejorar el compromiso con los afiliados para incrementar su permanencia. - Asegurar el volumen de colocación de las tiendas, así como, contribuir con sus capacitaciones para la entrega de paquetes.#AmazonMexico Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- 2+ years of Microsoft Office (Word, Excel, and Outlook) experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s global fulfilment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. Amazon Logistics’ (AMZL) delivery stations (DS) receive packages from Fulfilment Centers (FCs) and Sort Centers (SCs) and sort them to route level. Drivers come into the DS and pick up the packages for their route and deliver them to Amazon’s customers. This operation is also called the “Last Mile”. An integral component in the Last Mile ecosystem are Amazon's WW delivery hubs where packages are received, sorted and prepared for on-road delivery. Station Tech team, in Last Mile, is responsible for building scalable tools and technology for delivery hubs that scale across multiple programs and businesses including Amazon Logistics (AMZL), Global Specialty Fulfilment (GSF), to increase associate productivity, site throughput, and operational quality and scalability of our delivery network. Our primary customers are delivery station associates (our actual on-ground rockstars who sort millions of packages a day), station managers (who manage Amazon hubs WW to ensure customer promises are met), COs (central operations team who supervise stations across regions) and on-road delivery agents (drivers who sail through all obstacles to get your packages at your doorstep). The team build tools and process which guide our customers to reduce their cognitive load, eliminate decision points to drive standardisation, prioritise work to focus on the highest impact tasks, and take steps for correcting operational defects to reduce the impact of human error and meet our customer SLAs.UTR Tech is an organisation within Last Mile supporting all the delivery stations in the delivery network. A delivery station receives an input set of packages from upstream and performs the required set of operations and processes on the packages to ultimately get them out of the delivery stations for on-road delivery. The associates within the delivery stations use a mobile based application called Dolphin for running the execution operations. Node Receive COD team handles the process of receiving packages, routing them back to right origin, and handling Cash on delivery reconciliations and liabilities among driver, station and bank.Key job responsibilitiesAs an SDE-2, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components. Senior Engineers provide technical leadership at Amazon. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and methodologies. They work on our hard problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon builds high performing, scalable systems that work well together. Senior engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities- Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations- Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.- Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites- Operate independently, with limited direct management- Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures- Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability- Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)- Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams- Ensure all safety procedures are adhered to by vendors, and AWS staff- Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s).- Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodationsAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. (AIS tagline)Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in MS Excel, Word, and Windows Operating Systems- Experience with power management and power monitoring systems- City & Guilds/NVQ Level 4 in Electrical or Mechanical Engineering or equivalent Knowledge of key electrical competencies and theory Preferred Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.