Amazon

Job Description“This position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary law 68/99 Art.1 (employment of people with disability) “.As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex Italian customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In the role, you will be a critical partner to our AWS customers, leveraging your delivery experience with large scale transformations to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 7 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy - 55,500 EUR gross annually. Basic Qualifications:- Experience leading complex, large scale IT/digital/business transformation or migration programs- Experience in a customer facing role- Great written and verbal communication skills, including a demonstrated ability to effectively deliver information to C-suite/VP level- Strong organizational and troubleshooting skills with precise attention to detail Preferred Qualifications:- Direct experience implementing AWS/cloud services- Robust understanding of key technology and market trends- AWS Solution Architect Associate certificationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir à des millions de clients la réception de leurs commandes à l'heure promise. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle tout en ayant un impact direct sur la satisfaction de millions de clients. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein de notre réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue• Féderer et faire grandir une équipe de 50 à 100 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management• Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus pour dépasser les attentes de millions de clients• Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données• Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale la gouvernance complète des changements en cours sur le site et de la conformité; Vous assurez que le site comprenne, accepte et mette en œuvre tous les changements provenant de toutes les initiatives mondiales et de l'UE et vous etes chargé des audits de progrès. Vous rendrez compte au Responsable de site et fonctionnellement à l'ACES pour les changementsAbout the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants. Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au coeur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites. Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseaud’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionSince 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Amazon Web Services (AWS) is looking for an experienced Business Development professional who is eager to promote the strategic growth and to shape the future of a world which leverages cloud computing.You will engage with enterprise clients' CXO/VP level strategically as well as closely collaborate with software developers, IT infrastructure, software designers, architects, data scientists, product development for AWS Cloud and AI/ML adoption. You must also be a self-starter and strategic thinker who is able to initiate and scale up business development and accelerate business progress by enabling the diverse strategic engagements with different key stakeholders in enterprises with a strong execution capability and fear-free to think out of box to find the innovative approach for helping our customers to handle the business and technical challenges.Key job responsibilities- Manage and develop a specific territory of strategic named accounts - containing a mix of existing enterprise customers and net new prospects- Develop and execute against a comprehensive territory plan to speed up business development and deepen the strategic cooperation foundation with enterprise customers- Influence (or impact) customer adoption, through consultative selling, thought leadership, executive relationship development and sell-in of professional services from customer’s perspective- Work with AWS partners to extend reach & drive adoption- Maintain and deliver results against a set of defined revenue and non-revenue targets by obsessing our customers to support them for reaching the successIn a short, you are not only focusing on Business Development to achieve the defined business KPIs but also acting as a Customer Ambassador to assure their success by adopting the right AWS solutions to solve their business and technical pain-points and to drive their business competitiveness.A day in the lifeAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in a business-to-business (B2B) environment, high-tech products/services- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience Preferred Qualifications:- Experience using sales CRM tools such as Salesforce or similar software- Experience in engineering, computer science, or MIS- Experience driving new business in greenfield accounts at the C-suite level or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDevenez Responsable d'Équipe Logistique chez Amazon et mettez votre expérience au service de notre mission: garantir le traitement efficace et rapide des commandes de millions de clients. Dans ce rôle stimulant où chaque décision compte, vous vivrez l'excitation quotidienne de piloter des opérations à grande échelle dans nos centres logistiques ultramodernes. Vous serez un véritable moteur de transformation, contribuant à repousser toujours plus loin les limites de notre performance opérationnelle au sein du réseau européen.Key job responsibilities• Promouvoir une culture de sécurité exemplaire, en faisant de la santé et la sécurité des équipes notre priorité absolue • Fédérer et faire grandir une équipe de 100 à 200 collaborateurs, en créant un environnement où l'innovation et le développement des talents sont au cœur de votre management • Piloter la performance de votre périmètre avec une vision stratégique, en optimisant les processus de réception, stockage, préparation ou expédition des commandes • Concevoir et déployer des initiatives d'amélioration continue à grande échelle, en vous appuyant sur votre expertise et l'analyse approfondie des données • Collaborer avec le réseau international d'Amazon pour partager les meilleures pratiques et porter des projets stratégiquesA day in the lifeVous travaillerez en équipe sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale d’instaurer une culture de la sécurité et de faire respecter les normes de qualité et de performance de l’équipe. Vous superviserez également les améliorations apportées aux processus dans votre secteur et en assurerez la mise en œuvre. Vos missions seront variées au cours d’une journée type : gestion de l’équipe, pilotage des opérations quotidiennes, amélioration des processus, missions d’urgence à grande échelle, etc. Vous servirez également d’exemple et de mentor aux nouveaux managers.Le poste à pourvoir suit le rythme des équipes opérationnelles, avec des horaires en rotation. About the teamRejoindre Amazon aujourd'hui, c'est donner un véritable coup d'accélérateur à votre carrière. Dès votre arrivée, vous bénéficierez d'un parcours d'intégration complet, en France et à l'international, et serez accompagné(e) par des mentors expérimentés. Nos programmes de développement et l'exposition à des défis complexes dans un environnement en forte croissance vous permettront d'acquérir rapidement de nouvelles compétences.Ce rôle est un véritable tremplin au sein d'Amazon. Selon vos aspirations, vous pourrez évoluer vers des responsabilités plus importantes dans nos opérations, saisir des opportunités dans d'autres pays de notre réseau international, ou encore vous orienter vers des fonctions transverses - voire combiner ces différentes possibilités. Cette liberté de construire votre parcours, couplée à notre vitesse d'apprentissage et notre échelle d'impact, sont particulièrement valorisées, tant pour progresser au sein d'Amazon que pour saisir à l'avenir des opportunités prestigieuses en externe. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transport.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description**When applying, please submit your CV in English**We are open to hiring Area Managers across the Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centers, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyze data to help everyone across the business make smart decisions.The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at level 1 or above, depending on the candidate’s skills, competences and experience.The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.ITALY, Passo Corese - EUR 46,000 gross annually. Basic Qualifications:- Bachelor's degree- Advanced proficiency in verbal and written Italian (CEFR C1)- Relevant experience in people management- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership- Relevant experience in using data or anecdotal evidence to influence business decisions- Advanced proficiency in verbal and written English (CEFR C1) Preferred Qualifications:- Knowledge of Microsoft Office products and applications at an advanced level- Experience working with Lean, Six Sigma and Kaizen techniques- Experience working in another logistics environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) provides storage, compute and other solutions to customers, globally. Our customers trust, and expect, us to protect their data with impeccable physical security, continually evolving security practices to mitigate risk. The Data Center (DC) Security Team provides physical security solutions to protect AWS personnel, AWS facilities and information of our customers.As a Security Support Specialist you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders. The ideal candidate will manage communications and provide services as required. You will assist with electronic surveillance and access control requests, assisting Data Centre Security Managers streamline efficiency. You will write and implement security process and procedures. Your position will require you to extract metrics and observe improvements by looking at data. The successful candidate must have a proven track record of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment and critical thinking.An ideal candidate for this role will be able to work at all levels, from the theoretical knowledge of physical security principles to the practical application and real-world implementation of processes and measures. You should have a proven record of accomplishment in operations room/centre dispatching, data centre security operations, physical security, customer service; and the ability to multi-task.Key job responsibilitiesKey job responsibilities-You will manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.-Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness-You will manage workflow ticketing and extraction/development of performance metrics-Configure physical security devices including cameras, readers, and panels.-Support daily operational security across a data centre campus-Distil overarching security strategy into daily tactics to reach management goalsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesResponsibilitieso Coordinate day-to-day activities and site security operationso Coordinate with operations teams across a number of business unitso Provide guidance and leadership across a number of team programso Building Partnerships through networking and innovationo Extract metrics and seeking improvements by analyzing data and trends in order to influence positive change through targeted proactive incentives.o Verify Data Center security programs are delivered to meet defined global security standardso Assist in all media integrity related programs and activitieso Assist in the training of new and existing personnel regards to compliance to security policies and procedureso Handle escalations and resolve tasks delegated and/or assigned to the teamo Draft reports and prepare presentations on the status of physical security operationso Collaborate with managers in writing and implementing security policies, processes and procedures based on regional or global security initiatives.o Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standardso Participate in site audits, inspections.Identifying, discussing and bringing forward issues and solutions to senior team members so to raise the security bar.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience overseeing security operations and working with security vendors/contractors- 1 to 5 years experience in operations room/centre- Exposure to Physical Security operations. Preferred Qualifications:- 2+ years of experience collecting, analyzing, and utilizing data- Basic knowledge of physical security systems and their operation, including access control, intrusion detection and video surveillanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you interested in shaping the future of the Alexa experience for customers around the world?Alexa Global Quality is looking for experienced Customer Obsessed Quality Assurance Engineer who is able to innovate, design and deliver quality campaigns for Alexa customers around the world.Our team works backward from our international customers across the globe to create authentically-native, delightful Alexa features in their language.Key job responsibilities* Own the everyday product quality for your workstream* Work with a team of Engineering and Product professionals to ensure the highest quality product is delivered against defined milestones.* Monitor production trends and take action to improve the customer experience* Evaluate device and Alexa functionality, create and own test strategies that are highly-relevant to your customers that validate the quality for Alexa features and devices* Develop and contribute automation and other quality tooling that improves test-efficiency across a global organization.* Raise, triage and bring to resolution of defects. Improve the everyday user experience for Alexa customers world-wide* Communicate with a wide range of partners and stakeholders (engineering teams and product management) to report programme status, collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization A day in the lifeQAEs at Amazon maintain and push the high bar for quality in our products and services. We work on the latest innovations in the space of Alexa devices and features.You take the time to deeply understand the complex technology that brings delightful experiences to our customers worldwide.You own quality campaigns, design and execute test strategies that prevent defects and bad customer experiences from reaching our customers.You advocate on behalf of our customers to improve the experience - no matter where they are or language they speak. About the team We take on the unique challenge of internationalizing Alexa features and devices for our customers. We deeply understand the linguistic, cultural and technical nuances that enable Alexa to delight customers everyday in an authentically-native way, across different cultures, languages and locations. Basic Qualifications:- 4+ years of quality assurance engineering experience- Experience developing high quality test plans, test designs, test strategies, and test execution- Experience as QA lead on medium to large sized projects- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements- Experience troubleshooting and debugging technical systems- Experience scripting or coding- Experience in automation testing- Experience in manual testing Preferred Qualifications:- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionInterested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA A-Now team is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.In this role, You will influence internal and external stakeholders and leadership to buy in to your strategic direction, build a buying and sourcing strategy for a new category while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business. Key job responsibilities Inventory Management Lead daily inventory health metrics and accuracy Drive strategies to optimize stock levels and reduce excess/aged inventory Implement and maintain inventory control processes Monitor shrinkage and damage rates Data Analysis & Forecasting Analyze historical data to predict future inventory needs Create demand forecasts and recommend order quantities Monitor and report on key performance indicators (KPIs) Identify trends and opportunities for improvement Cross-functional Leadership Partner with operations, transportation, and procurement teams Drive alignment between planning and execution teams Escalate and resolve inventory-related issues across networks Lead projects to improve instock performance Process Improvement Develop and implement standard operating procedures Identify root causes of inventory discrepancies Lead continuous improvement initiatives Train and coach team members on inventory management best practices Basic Qualifications:- 5+ years of supply chain, inventory management or project management experience- 5+ years of with Excel experience- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- Experience working with complex data sets Preferred Qualifications:- Knowledge of the principles of statistical inventory control- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma- Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS is looking for an experienced Solutions Architect to help advise our Financial Services customers on how to best adopt and leverage the value of AWS technology. This is an ideal role for someone with some experience in the FSI industry, looking to learn and grow in financial services applications and infrastructure and that brings a solid understanding of the transformational value cloud technologies can provide.Key job responsibilitiesIn this role, you will serve as a core member of the Financial Services team, and play a key role in executing our go-to-market strategy. You will engage with customers to develop technical solutions and value propositions leveraging the power of AWS cloud technology.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military- Experience in IT development or implementation/consulting in the software or Internet industries- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications:- Experience in infrastructure architecture, database architecture and networkingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe right financial and business decisions have made Amazon what it is today. As a Senior Financial Analyst, you’ll help us optimize our finances so that we can enhance our customer experience even more and navigate the fast-changing business environment. This role is an opportunity to act as the key finance leader for a strategic programs and get really involved with shaping our business. You’ll lead others and use insights to show senior stakeholders ways that we can move forward with our business ambitions. Key job responsibilities- Build financial models to drive business decisions and make judgement calls on challenges using your understanding of Amazon’s cost structure - Lead projects by overseeing timelines, priorities, auditing quality and resolving issues - Generate insights from financial data, identify opportunities for greater efficiency, and communicate findings with the leadership team to drive business actions - Own the financial and operational plan and financial reporting, create scalable processes and monitor teams for accuracy - Onboard, develop and mentor team members in areas of financial reporting for accuracy, create best practice materials and promote knowledge sharing A day in the lifeYour typical day involves consolidating weekly or monthly financials for Cost-to-Serve initiatives, connecting with initiative owners to gather updates and validate data accuracy. You'll prepare insightful analyses for Management Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), focusing on trends and performance metrics. A significant portion of your time is dedicated to leading Quadrant reporting for Cost-to-Serve, requiring close partnership with Operations teams to ensure alignment and accurate representation of financial impacts.About the teamOur team uniquely bridges Operations Finance and Stores organizations, owning Cost-to-Serve strategies and cost allocations that span multiple business units. We are the only team within Operations Finance that creates this valuable connection between these two critical organizations.Our mission centers on providing financial clarity, driving cost efficiency, and enabling data-driven decision making across the business. We take pride in our ability to influence strategic decisions through robust financial analysis and cross-functional partnerships. By joining our team, you'll have the opportunity to make a significant impact while gaining exposure to multiple aspects of the business. Basic Qualifications:- Bachelor's degree, or Master's degree- Experience in multiple finance and accounting roles, or experience delivering results for large, cross-functional initiatives/projects- Experience working with Excel and large-scale data mining and reporting tools such as Python, SQL or Tableau- Experience building and managing financial models for business forecasting and problem solving Preferred Qualifications:- Bachelor's degree in Finance, Economics, Statistics, Business, or a related field- Experience identifying and resolving complex issues- Experience in a fast paced, dynamic organization- Experience making business recommendations and influencing stakeholdersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we believe every day is still day one. Today is that day for you.We are looking for an exceptionally talented, bright and driven recent graduate to join our Human Resources team as a HR Partner. The HR Partner will be the front line HR representative to the Team Lead and Area Manager client group in the Amazon Fulfillment Center. As an integral part of the HR team, you will help drive a positive Associate experience through facilitating engagement activities and managing complex Associate queries. You will address low-risk employee cases (including conflict resolutions) and support investigations for employee relations issues. In addition, you will partner with operations and HR teams to execute standard company-wide programs actively seeking opportunities to invent and simplify.Note: You must have the right to work in the country of employment by the start date.Key job responsibilitiesKey Stakeholder/Client Relationship(s):FC Associates; Team Leads; Area Managers, site HR teams, HR Shared Services, Payroll, High Volume Hiring.Role Responsibilities• Coach and support Team Leads and Area Managers on HR related topics• Employee case management in line with local legislation• Support investigations in line with local legislation• Support implementation to address and improve the workplace environment and employee engagement• Collaborate with internal stakeholders to execute hiring, recruiting and engagement initiatives• Partner with the HR team to develop, implement and maintain communication plans• Lead or support HR projects as assigned• Collect and analyze data to assist the HR team to draw insights on attrition, attendance, workforce management, recruitment and engagement initiatives• Conduct audits for compliance; apply knowledge of local employee law and legislation with supervision of management About the teamAt Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.The minimum base pay salary for this position is listed below. Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. As a total compensation company, Amazon's package may include further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).The minimum base pay for this position is PLN 87000 annually. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Experience analyzing data and creating reports for leadership- Experience working with and protecting confidential and sensitive HR information- Completed university degree before the start date OR graduated within the last 24 months- Advanced proficiency in verbal and written English Preferred Qualifications:- Knowledge of HRIS Systems- Experience working with basic employment law and HR or payroll practices- Experience working in a fast paced, quickly changing or international environment- Bachelor's degree or above in human resources- Experience of working with a wide range of stakeholders across various levels of seniorityAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking energetic, self-motivated Delivery Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Delivery Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups; and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.As a Delivery Trainer, you are responsible for establishing the right delivery training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.As a Delivery Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain and maintain their Driver Qualification File (DQF), and be eligible to drive in accordance with Department of Transportation (DOT) requirements.Key job responsibilities• Facilitate daily training classes for up to 30 people, including in-station classes and drive-alongs• Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.• Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation.• Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.• Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.• Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.• Drive, maneuver, and load/unload a truck as scheduled using approved equipment (dolly, etc.), with or without reasonable accommodation.• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.• Work outside and drive different motor vehicles over the road.• Drive in accordance with DOT requirements.• Stay connected to the operation by participating in on-road processes on a regular basis• Be a resource to the delivery station for driver training-related questions• Work different shifts and travel to support other sites, up to 50% travel.• Work as a peer trainer on an as needed basis to support the business.• Motivate, coach, and provide feedback to Delivery Associates during Training• Travel to multiple sites within 50 miles of the home station and have reliable transportation• Operate and navigate a 26,000 pounds or less vehicle• Effectively operate a GPS• Associate may be required to gain DOT Regulation Qualification as a condition of the role• Work 40 hours/week, and overtime as requiredAbout the teamWhat else does the team have to offer? We’re glad you asked!• Earning your non-CDL DOT Regulated Qualification, paid by Amazon.• Opportunity to work outside and drive new innovative vehicles over the road.• Long-term growth potential via comprehensive training in transportation with Amazon. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Are 21 years of age or older Preferred Qualifications:- Experience delivering training both to individuals and groups- 2+ years of professional driving experience- Bachelor’s Degree or 2+ years Amazon experience- Knowledge of instructional theories: adult learning, on the job learning, knowledge management theories, virtual and classroom instruction- Strong organizational, interpersonal, and communication skills- Proven ability to deal with ambiguity and competing prioritiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IA, Iowa City - 22.00 - 23.00 USD hourly

Job DescriptionNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: · Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. · Develop and/or understand performance metrics to assist with driving business results. · Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. · Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. · Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. · Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. · Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience .A day in the lifeAbout the hiring groupJob responsibilitiesA day in the lifeAbout the hiring groupJob responsibilities Basic Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel Preferred Qualifications:- Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIm Streben danach, der beste Arbeitgeber der Welt zu sein, treiben unsere globalen Human-Resources-Teams – bekannt als People eXperience and Technology (PXT) – den Unternehmenserfolg voran, indem sie eine sichere, inklusive und innovative Unternehmenskultur fördern. Der/Die Campus Manager ist ein zentraler Partner, der für operative Exzellenz und organisatorische Gesundheit durch strategische PXT-Führung auf dem gesamten Campus verantwortlich ist. Als Führungskraft eines Teams aus HR Partnern und HR Business Partnern arbeitest du eng mit Standort-, Unternehmens- und HR-Führungskräften zusammen, um die Unternehmenskultur zu stärken und Geschäftsergebnisse zu erzielen. Du überführst PXT-Prioritäten in eine klare, umsetzbare Campus-Strategie, förderst operative Exzellenz, verbesserst das Mitarbeitererlebnis und entwickelst skalierbare PXT-Praktiken, die Leistung und langfristiges Wachstum unterstützen. Der Erfolg in dieser Rolle hängt von Priorisierungsvermögen, fundiertem Urteilsvermögen und der Fähigkeit ab, durch andere zu führen, um messbare Verbesserungen bei Fluktuation, Anwesenheit, Engagement und Führungseffektivität über mehrere Standorte hinweg zu erzielen. Du wirst vor Ort an Amazon-Standorten in deinem Campus (Region) arbeiten und reisen, um dort persönliche Verbindungen aufzubauen und eine praxisnahe Führung sicherzustellen, wo sie am meisten gebraucht wird. Key job responsibilitiesPXT Operational Excellence Stelle sicher, dass die PXT-Teams auf dem gesamten Campus diszipliniert, konsistent und im Einklang mit den Amazon-Standards arbeiten. Nutze Inspektionen und Daten, um Schwachstellen zu identifizieren, die Prozessintegrität zu validieren und Verantwortlichkeit zu stärken. Übernimm Verantwortung für die End-to-End-operative Exzellenz durch konsequente Prozessausführung, strukturierte Inspektionsroutinen und den effektiven Einsatz von Tools und Daten. Stelle einheitliche Dokumentationsstandards und eine zeitnahe Problemlösung sicher und eskaliere systemische Anliegen angemessen. Identifiziere wiederkehrende Systemlücken und Nutzungsprobleme und beeinflusse zentrale Teams bei der Entwicklung skalierbarer Verbesserungen. Fördere kontinuierliche Verbesserung durch Standardisierung und Vereinfachung. Employee Experience & Culture Steigere Engagement und Mitarbeiterbindung, indem du sicherstellst, dass Standortleitungen Feedback-Mechanismen implementieren – darunter Voice of the Associate-Boards, Rundtischgespräche und GEMBA-Walks. Setze bedeutungsvolle Anerkennungsprogramme mit Budgetverantwortung und Umsetzungsverantwortlichkeit um. Fördere Sicherheitsstandards in Partnerschaft mit Standortleitungen, um eine konsequente Umsetzung von Sicherheitsprogrammen und die Aufrechterhaltung der Arbeitsbedingungen sicherzustellen. Halte Gebäudestandards durch regelmäßige Inspektionen und Routinen aufrecht. Unterstütze Community-Engagement-Initiativen zur Stärkung des lokalen Einflusses. Überwache die Mitarbeiterstimmung durch regelmäßige Präsenz auf der Betriebsfläche, Datenanalysen und Feedback-Mechanismen – und halte Führungskräfte für positive Erlebnisse und die Umsetzung gezielter Aktionspläne zur Stärkung der Unternehmenskultur verantwortlich. PXT Leadership Überwache Ermittlungen, Korrekturmaßnahmen und Mitarbeiterbeziehungsthemen und fungiere als abschließende Entscheidungsinstanz bei risikoreichen Entscheidungen, einschließlich Kündigungen. Manage Eskalationen als primäre Eskalationsstelle für komplexe Anliegen in Zusammenarbeit mit den regionalen PXT-, Rechts- und ER-Teams. Minimiere Compliance-Risiken durch die Einrichtung von Frühwarnsystemen und triff fundierte Entscheidungen, die den Richtliniengeist mit den Geschäftsanforderungen in Einklang bringen. Arbeite mit länderspezifischen Governance-Teams und Betriebsratsvertretern zusammen, um effektive Konsultationsprozesse bei standortbezogenen Angelegenheiten sicherzustellen, konstruktive Arbeitsbeziehungen aufrechtzuerhalten und die Mitbestimmungsanforderungen zu erfüllen. Leite regionale Veränderungsinitiativen durch effektives Stakeholder-Management, baue Akzeptanzbarrieren ab und lebe positive Verhaltensweisen vor. Fördere die Zusammenarbeit zwischen Standort- und zentralen PXT-Teams und pflege starke funktionsübergreifende Partnerschaften. Treibe die Nutzung und Optimierung von HR-Technologielösungen voran, um Effizienz, Datenqualität und Mitarbeitererlebnis zu steigern – entwickle digitale Kompetenz und nutze Analysen für die Entscheidungsfindung. Ops Talent Planning & Org Health Unterstütze den langfristigen Unternehmenserfolg durch Führungskräfteentwicklungsprogramme und Coaching für Operations-Führungskräfte auf allen Ebenen. Steuere Workforce- und Nachfolgeplanung, um die Pipeline-Bereitschaft für kritische Positionen sicherzustellen. Erkenne Nachfolgerisiken und setze Mitigationsstrategien um. Führe Talentbewertungen für gewerbliche und Führungspopulationen durch und etabliere Mechanismen für eine gerechte Auswahl, Bindung und Leistungsoptimierung. Manage Minderleistung effektiv, indem du Führungskräfte coachst, Leistungslücken zu beheben und leistungsstarke Teams aufzubauen. PXT Leadership & Org Health Baue eine leistungsstarke PXT-Organisation auf, indem du in Teamentwicklung und berufliches Wachstum investierst. Manage die PXT-Nachfolgeplanung und Beförderungsentscheidungen und identifiziere High-Potential-Talente. Schaffe Führungsexpositionsmöglichkeiten für Teammitglieder. Bewerte die Teamgesundheit anhand von Engagement-Kennzahlen und Feedback. Manage PXT-Headcount und Ressourcenallokation, um eine angemessene Abdeckung und Kompetenz sicherzustellen. Übersetze Amazon-Prioritäten in regionale Umsetzungspläne und stelle die Ausrichtung zwischen Campus-Betrieb und Organisationsstrategie sicher. A day in the lifeDein Arbeitsalltag verbindet strategische Partnerschaft und Führung mit operativer Umsetzung über mehrere Standorte hinweg. Du arbeitest eng mit Standort-, Unternehmens- und HR-Führungskräften an komplexen organisatorischen Herausforderungen zusammen und coachst gleichzeitig dein Team aus HR Partnern und HR Business Partnern, um deren strategische Wirkung zu steigern. Du führst Standortbegehungen durch, um Gebäudestandards und die Einhaltung von Sicherheitsvorgaben zu bewerten, leitest Mitarbeiter-Feedback-Runden und analysierst operative Kennzahlen, um Trends zu identifizieren. Du triffst fundierte Entscheidungen bei Ermittlungen und Korrekturmaßnahmen, managst Eskalationen und treibst Veränderungsinitiativen im großen Maßstab voran. Durch Datenanalysen und regelmäßige Inspektionsroutinen erkennst du systemische Probleme und beeinflusst zentrale Teams bei der Entwicklung skalierbarer Verbesserungen. Der Erfolg in dieser Rolle hängt von deiner Fähigkeit ab, durch andere zu führen, konkurrierende Prioritäten in Einklang zu bringen und messbare Verbesserungen im Mitarbeitererlebnis und in der Unternehmensleistung auf deinem gesamten Campus zu erzielen. Basic Qualifications:- Bachelor-Abschluss oder gleichwertige Qualifikation- Umfangreiche Erfahrung in der HR-Führung oder eine Kombination aus gleichwertigen Führungserfahrungen (z. B. Operations, Kundenservice, Einzelhandel, Distribution, Versand/Logistik, Gesundheitswesen, Gastronomie/Hotellerie oder Produktion)- Fließende mündliche und schriftliche Kommunikationsfähigkeiten in Englisch und Deutsch- Nachgewiesene Erfolge bei der Erreichung von Abteilungszielen durch datenbasierte Personalstrategien und HR-Kennzahlen- Erfahrung in der Unterstützung und/oder Leitung mitarbeiterorientierter Prozesse wie Onboarding, Benefits, Ermittlungen, Schulungen und/oder Talentmanagement Preferred Qualifications:- Master-Abschluss oder MBA- HR-Zertifizierung (z. B. CIPD, SPHR, SHRM-SCP)- Erfahrung in der Betreuung von gewerblichen Mitarbeitendengruppen- Kenntnisse im Arbeitsrecht, in Mitarbeiterbeziehungen und HR-Compliance- Erfahrung im Aufbau, der Führung und Entwicklung leistungsstarker HR-Teams durch effektives Coaching, Mentoring und Personalmanagement- Expertise in zentralen HR-Funktionen, einschließlich Talentzyklusplanung, Workforce Management und organisatorischer Effektivität- Erfahrung in der Lösung sensibler Mitarbeiterbeziehungsthemen- Erfahrung in der Umsetzung von Maßnahmen, die das Mitarbeitererlebnis, Engagement und die Mitarbeiterbindung messbar verbessern- Erfahrung bei der Förderung der Nutzung von Technologielösungen sowie in der Führung von Teams durch digitale Transformation und Prozessverbesserungen- Erfahrung in der Partnerschaft, dem Coaching und der Begleitung von Senior Leaders als strategischer HR Business PartnerAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDer operative Geschäftsbereich ist das Herz von Amazon. Dieser wesentliche Teil unseres Unternehmens sorgt dafür, dass wir Bestellungen effizient versenden, damit unsere Kund:innen ihre Artikel rechtzeitig erhalten. Als Area Manager:in sorgst Du dafür, dass alle Abläufe an Deinem Standort so reibungslos wie möglich funktionieren, damit wir die Kundennachfrage erfüllen können. Du führst ein Team, das für die Sicherheit, Effizienz und erstklassige Qualität unserer Betriebsabläufe sorgt. Zusätzlich leitest Du eine Reihe von Projekten in unserem gesamten Netzwerk, um die Produktivität zu fördern. Wir bieten:- Einen unbefristeten Vertrag direkt mit Amazon- Ein attraktives Vergütungspaket inklusive beschränkter Mitarbeiteraktien (Restricted Stock Units durch die Amazon.com, Inc.)- Umzugspaket: Bei min. 80 km Entfernung vom Standort- Eine kostenlose Lebens- und Erwerbsunfähigkeitsversicherung und Unterstützung bei der betrieblichen Altersvorsorge- Mitarbeiterrabatte auf amazon.de sowie Amazon Extras (z.B. Rabatte in Reisen, Restaurants, Unterhaltung, Elektronik, Heim etc.)- Pendlerleistungen: Kostenloses Parken oder Kostenübernahme für das Deutschlandticket- Familienbonus (Einmalzahlung für Eltern in Elternzeit)- Vermittlungsservices für die Betreuung von Kindern, Senioren und Menschen mit besonderen Bedürfnissen- Ein kostenloses Mitarbeiterhilfeprogramm (auch für Familienmitglieder) für eine Beratung bei beruflichen oder privaten Angelegenheiten- Hervorragende Weiterentwicklungsmöglichkeiten in einem globalen UnternehmenKey job responsibilities- Erschaffen, Beaufsichtigen und Fördern einer Kultur der Sicherheit und des Wohlbefindens- Analyse und Umsetzung von Änderungen, um fortlaufend hohe Qualität und Produktivität zu gewährleisten- Beaufsichtigung von Projekten zur Verschlankung von Prozessen, Optimierung der Produktivität und Verbesserung der Servicequalität für Kund:innen in Deinem Verantwortungsbereich- Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence- Zusammenarbeit mit Kolleg:innen auf Führungsebene, um Schichtverfahren zu vereinheitlichenA day in the lifeDu arbeitest im Schichtbetrieb an einem unserer Standorte und sorgst dafür, dass die dortigen Abläufe so produktiv wie möglich sind. Schwerpunkt Deiner Tätigkeit ist die Leitung und Förderung einer Sicherheitskultur sowie die Aufrechterhaltung der Qualität und der Leistungsstandards der Arbeitsschichten. Du beaufsichtigst außerdem die Prozessverbesserungen in Deinem Bereich und organisierst die Umsetzung. Ein typischer Arbeitstag kann ganz unterschiedlich aussehen und umfasst sowohl routinemäßiges Teammanagement und tägliche Betriebsaufgaben als auch Prozessverbesserung und weitreichende operative Aufgaben für den Eventualfall. Außerdem agierst Du als Vorbild und Mentor für neue Manager:innen.About the teamAmazon Logistik (AMZL) ist für die Auslieferung von Millionen von Produkten unserer Kunden und Kundinnen direkt an die Haustür verantwortlich. Die „Last-Mile-Logistik“ liefert unsere Pakete in Partnerschaft mit Drittanbietern und realisiert zahlreiche Initiativen zur kontinuierlichen Verbesserung, um Millionen von Kunden zufrieden zu stellen.Unser Ziel ist es, das Liefererlebnis für unsere Kund:innen so reibungslos wie möglich zu machen und globale Lieferlösungen für unsere neuesten Angebote einzuführen, darunter Amazon Fresh, Prime Now und Amazon Restaurants.Unsere Arbeit lässt sich in zwei Sparten unterteilen. „Under the Roof“ betrifft alles was innerhalb unserer Logistikstandorte passiert und „On the Road“ alles was in den Liefergebieten auf der Straße stattfindet. Unsere Mitarbeitenden bereiten die Pakete in entsprechenden Schichten (Nacht, Früh, Spät) auf den täglichen Versand an unsere Lieferteams vor und kümmern sich um Retouren, die nicht ausgeliefert werden konnten.Jedes Jahr setzen wir neue Maßstäbe in puncto Kundenerlebnis und bieten neue, innovative Lieferdienste an. Wir suchen nach neuen Möglichkeiten, um branchenweite Logistikherausforderungen zu überwinden, sowie nach neuen Ideen, um unseren CO2-Fußabdruck zu reduzieren. Ein Fuhrpark innovativer Fahrzeuge (einschließlich E-Fahrzeugen) und modernste Technologie unterstützen uns dabei. Basic Qualifications:- Studienabschluss- Führungserfahrung- Relevante Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften- Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift Preferred Qualifications:- Erfahrung in der Arbeit mit Lean-, Six-Sigma- und Kaizen-Methoden- Erfahrung mit der Arbeit in einem anderen Logistikumfeld- Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen UmfeldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Refrigeration Reliability Manager, you’ll make sure that our expanding fleet of refrigeration systems are working at their best so that our customers get their orders on time. You will serve as the technical expert for commercial refrigeration systems across Amazon's expanding European market. You will drive standardization, reliability improvements, and technical excellence across multiple facilities while ensuring optimal performance and compliance with food safety standards. You will be instrumental in leading Amazon RME towards World Class Maintenance in refrigeration operations.Key job responsibilities• Create, innovate and drive projects to deliver reliability, ergonomic, cost and resource-use benefits at European-wide scale• Increase standardisation within the network of refrigeration systems, and in future delivery station design• Optimize existing equipment/processes and support expansion of new equipment/process from concept to deployment• Author and chair reports/ business case reviews to document project status and changes with senior leadership• Communicate reliability program status & outputs to senior leaders periodically• Creates strategy for long term roadmap• Implement standards validated by the EU Engineering team and participate in continuous improvement initiatives to enhance safety and equipment availability for our internal customers, with a key focus on predictive & preventative maintenance programs.A day in the lifeYour day will be varied. Some days will be at a delivery station learning from our customers in RME, some will be working on design standards for the next generations of refrigeration systems, some will be working on a new MHE concept/design to improve Amazon reliability, and others will be managing large-scale deployment projects to our delivery stations. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement, Central & Field Reliability and external vendors to design and deploy new equipment and processes in refrigeration systems. This will require management of a large number of diverse stakeholders, strong autonomy and the ability to work in ambiguity. You will also lead regular communication with executors, project sponsors and senior leaders, requiring detail-oriented, technical and business reporting. About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. The location of this role can be flexible to any AMZL delivery station, or corporate office with the EU. Basic Qualifications:- Bachelor's degree- Work flexible schedule including weekends, nights, and holidays- 5+ Years experience working with commercial refrigeration systems Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Comprehensive knowledge of specialized engineering and facilities equipment within the AMZL world, as well as maintenance and safety procedures.- Experience working with PLC based control systems.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOn the Business Partnership (BP) Team within Finance Operations (FinOps), you will find yourself driving solutions to complex Accounts Payable (AP) compliance solutions spanning across multiple business and tech teams. To support the growth of Digital businesses at Amazon, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan, but have exceptional tactical skills to drive day-to-day implementation. They will be able to learn quickly and be willing to experiment with new ideas.This role on the Digital Content Business Partnership team will be a key driver of critical improvement initiatives, adopting a programmatic approach to the continued development of the FinOps support model. This includes driving program management across these businesses, tech teams, and other stakeholders in order to implement scalable solutions. The role will use complex problem solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.Key job responsibilities- Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation, and communications for program/process rollout and ongoing support.- Scale services and tools – design processes and procedures that scale with the business growth in volume, complexity, and global geographic dispersion.- Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.- Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.- Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.- Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.- Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.- Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.- Develop mechanisms to seamlessly support new program and tool launches worldwide.- Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.- Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.A day in the lifeThe Senior Financial Analyst will be in charge of designing compliant processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion for Digital businesses. This also includes operational excellence across Digital Accounts Payable for root causing defects and partnering with business teams to improve processes. The role will business partner across global Finance Operations to become an expert in core business processes and leverage data to build compelling business cases that influence our operations. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- Six Sigma Black Belt- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance Engineer Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, ARLINGTON - 66,900.00 - 117,100.00 USD annuallyUSA, VA, Arlington - 66,900.00 - 117,100.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.All physical requirements are expected with reasonable accommodations:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed• Working in cramped and/or elevated and/or noisy environments• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitationNOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).Key job responsibilities• Managing work and priorities through ticketing system and workflows to complete customer requests and projects• Collaborating with various stakeholders to remove project obstacles• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment• Participating in the migration, basic configuration and rollout of new or upgraded hardwareTraveling within and outside of regional work area is required.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- High school or equivalent diploma- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience, or experience in similar technical roles Preferred Qualifications:- industry standard certification (CompTIA, CCENT, or Network+), or experience in a relevant field (e.g., Computer Science, Networking Engineering)- Knowledge of network cabling, optic types, and test equipment- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in managing and troublshooting network- Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, NEW CARLISLE - 27.00 - 48.00 USD hourly

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Refrigeration Reliability Manager, you’ll make sure that our expanding fleet of refrigeration systems are working at their best so that our customers get their orders on time. You will serve as the technical expert for commercial refrigeration systems across Amazon's expanding European market. You will drive standardization, reliability improvements, and technical excellence across multiple facilities while ensuring optimal performance and compliance with food safety standards. You will be instrumental in leading Amazon RME towards World Class Maintenance in refrigeration operations.Key job responsibilities• Create, innovate and drive projects to deliver reliability, ergonomic, cost and resource-use benefits at European-wide scale• Increase standardisation within the network of refrigeration systems, and in future delivery station design• Optimize existing equipment/processes and support expansion of new equipment/process from concept to deployment• Author and chair reports/ business case reviews to document project status and changes with senior leadership• Communicate reliability program status & outputs to senior leaders periodically• Creates strategy for long term roadmap• Implement standards validated by the EU Engineering team and participate in continuous improvement initiatives to enhance safety and equipment availability for our internal customers, with a key focus on predictive & preventative maintenance programs.A day in the lifeYour day will be varied. Some days will be at a delivery station learning from our customers in RME, some will be working on design standards for the next generations of refrigeration systems, some will be working on a new MHE concept/design to improve Amazon reliability, and others will be managing large-scale deployment projects to our delivery stations. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement, Central & Field Reliability and external vendors to design and deploy new equipment and processes in refrigeration systems. This will require management of a large number of diverse stakeholders, strong autonomy and the ability to work in ambiguity. You will also lead regular communication with executors, project sponsors and senior leaders, requiring detail-oriented, technical and business reporting. About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. The location of this role can be flexible to any AMZL delivery station, or corporate office with the EU. Basic Qualifications:- Bachelor's degree- Work flexible schedule including weekends, nights, and holidays- 5+ Years experience working with commercial refrigeration systems Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Comprehensive knowledge of specialized engineering and facilities equipment within the AMZL world, as well as maintenance and safety procedures.- Experience working with PLC based control systems.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Refrigeration Reliability Manager, you’ll make sure that our expanding fleet of refrigeration systems are working at their best so that our customers get their orders on time. You will serve as the technical expert for commercial refrigeration systems across Amazon's expanding European market. You will drive standardization, reliability improvements, and technical excellence across multiple facilities while ensuring optimal performance and compliance with food safety standards. You will be instrumental in leading Amazon RME towards World Class Maintenance in refrigeration operations.Key job responsibilities• Create, innovate and drive projects to deliver reliability, ergonomic, cost and resource-use benefits at European-wide scale• Increase standardisation within the network of refrigeration systems, and in future delivery station design• Optimize existing equipment/processes and support expansion of new equipment/process from concept to deployment• Author and chair reports/ business case reviews to document project status and changes with senior leadership• Communicate reliability program status & outputs to senior leaders periodically• Creates strategy for long term roadmap• Implement standards validated by the EU Engineering team and participate in continuous improvement initiatives to enhance safety and equipment availability for our internal customers, with a key focus on predictive & preventative maintenance programs.A day in the lifeYour day will be varied. Some days will be at a delivery station learning from our customers in RME, some will be working on design standards for the next generations of refrigeration systems, some will be working on a new MHE concept/design to improve Amazon reliability, and others will be managing large-scale deployment projects to our delivery stations. You would also be working with partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement, Central & Field Reliability and external vendors to design and deploy new equipment and processes in refrigeration systems. This will require management of a large number of diverse stakeholders, strong autonomy and the ability to work in ambiguity. You will also lead regular communication with executors, project sponsors and senior leaders, requiring detail-oriented, technical and business reporting. About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. The location of this role can be flexible to any AMZL delivery station, or corporate office with the EU. Basic Qualifications:- Bachelor's degree- Work flexible schedule including weekends, nights, and holidays- 5+ Years experience working with commercial refrigeration systems Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Comprehensive knowledge of specialized engineering and facilities equipment within the AMZL world, as well as maintenance and safety procedures.- Experience working with PLC based control systems.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis position can be based in either Madrid or Berlin. Are you passionate about using data to create shopping experiences that feel genuinely personal? We're looking for a Senior Business Intelligence Engineer to lead the way we build and scale personalised recommendations for millions of customers across ten European marketplaces.In this role, you'll sit at an exciting intersection of business intelligence, data engineering, and data science. You'll build on top of Amazon's world-class personalisation infrastructure — consuming real-time customer intent signals, blending them with large-scale EU retail data and engagement metrics, and applying custom processors and matching models to surface the right product at the right moment. Think complement strategies that inspire follow-on purchases, discovery strategies that introduce customers to new categories, and inspiration experiences that tap into individual browsing and purchase patterns — all layered on top of centralised recommendation systems and enriched with EU-specific intelligence that you build and own.This is more than a traditional data role. On the data science side, you'll develop custom models using Python and Spark to understand customer–product affinity at scale, applying techniques like embeddings modelling and customer persona matching to power EU-specific personalisation strategies built on top of Amazon's global recommendation infrastructure. On the engineering side, you'll build and deploy the internal tooling that puts these capabilities directly in the hands of marketing teams — writing production-grade Python services, building serverless infrastructure with AWS Lambda and CDK, and developing APIs with FastAPI. Analytics sits alongside both: you'll own the baseline reporting and measurement suite for our personalised marketing campaigns, powered by models built across the broader team, and use those insights to deep-dive into customer engagement, quantify the impact of strategies across homepage experiments, storefronts, and seasonal events, and continuously drive improvements that matter.You'll be joining one of the most forward-thinking intelligence teams in EU retail — and thriving here means bringing more than technical skills. The right person takes genuine ownership of their domain: they don't wait to be told what to build next, they spot the gap and go after it. They have a strong appetite for picking up new technologies and getting them into production quickly, whether that's a new AWS service, an emerging data science technique, or an internal platform they've never touched before. And they're genuinely excited about the pace of change in this space — not just keeping up with it, but staying ahead of it and bringing new ideas to the team. If that sounds like you, and you want to make a visible impact on how European customers discover products they love, we'd love to hear from you.Key job responsibilities- Leading the design and delivery of personalised recommendation strategies for EU customers, combining large-scale Amazon retail data, real-time customer signals, and custom models to surface the right products at the right moment- Developing custom data models using Python and Spark, applying techniques such as embeddings modelling and customer persona matching to power EU-specific personalisation strategies built on top of Amazon's global recommendation infrastructure- Designing, developing, and maintaining internal tooling and services that enable marketing teams to independently configure and launch personalised campaigns — Python based serverless applications (AWS Lambda) with React front ends.- Owning the baseline reporting and measurement suite for personalised marketing campaigns, building standardised metrics and dashboards (in collaboration with the broader team) to track performance across all channels and surfaces- Conducting deep-dive analytics to understand drivers of customer engagement and personalisation performance, translating findings into concrete strategic and technical recommendations- Writing advanced SQL and leveraging big data query engines to extract, transform, and analyse large-scale datasets across Amazon's data ecosystem, forming the analytical foundation for personalisation strategies and campaign reporting- Partnering and collaborating closely with colleagues across the EU Customer Insights and Analytics team, contributing expertise across the full analytical and engineering stackAbout the teamWe are the EU Stores Customer Experience Analytics & Automation team — simultaneously a product team, a data science team, and a customer analytics team. Our mission is to transform Amazon's vast selection into curated, personalised, shoppable experiences that help customers find products they'll love.The BIE function sits at the technical core of that mission. We build the data primitives, automation systems, and self-service platforms that make personalised discovery at scale possible. Where global teams provide foundational building blocks, we build orchestration layers on top — composing capabilities into workflows tailored to EU requirements. Where gaps exist, we close them. Where central solutions mature, we converge and evolve.Our work spans three areas: data models and pipelines powering personalised recommendations across EU10; production applications used by hundreds of marketing stakeholders daily, built with Python, React, Lambda, FastAPI, and CDK; and CX analytics across search, detail page, and marketing that tells leadership whether it's working. We write production code, design systems others depend on, and analyse data that shapes strategic decisions. If you want to do serious work at the intersection of data, product, and customer experience — this is the place. Basic Qualifications:- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience working directly with business stakeholders to translate between data and business needs- Experience with SQL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience in the data/BI space Preferred Qualifications:- Experience managing, analyzing and communicating results to senior leadershipAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Physical requirements:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds• Working in cramped and/or elevated locations• Bending, lifting, stretching, and reaching• Standing and walking for up to 8+ hours a day• Ascending and descending ladders, stairs, and gangways safely and without limitation• Work in a noisy environment• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Key job responsibilities• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors• Performing on-call duties and participating in scheduled maintenance and change management activities• Contributing to documentation and process improvement initiatives based on your analysis of operational issues• Helping to train and onboard new team membersA day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution• Solve problems at their root and step back to understand the broader context• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- High school or equivalent diploma- 1+ years of computer/server hardware troubleshooting or related IT experience Preferred Qualifications:- 1+ years of data center experience- Ability to work on a flexible schedule including days, nights, and/or weekends.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, Wink - 27.00 - 48.00 USD hourly