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  1. Amazon

    Area Manager - Manchester

    • Full Time
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    Job DescriptionWhen you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilitiesYou will put your analytical skills to the test and roll up your sleeves to complete actions that will contribute to improving the functionality and level of service that Fulfillment Centers, Sortation Centers and Delivery Stations provide to our customers. This will include:- Diving deep into data, mapping processes and problems- Offering and testing potential solutions and implementing the best one(s)- Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations networkA day in the lifeYou’ll work night shift and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Basic Qualifications:- Experience in operations management- Experience working with or evaluating AI systems Preferred Qualifications:- Experience leading and managing a team (external or internal as required)- Bachelor's degree, or Bachelor of Arts degreeAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include, but are not limited to:- You will serve as the site expert for maintaining the automation systems that are critical for operations- You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems- You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations- You will provide first-level escalation support for site technicians, both locally and remotely - You will perform and analyze building System Assessments to enhance material handling system performance Basic Qualifications:- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of PLC programming or automation engineering experience- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of process or production environment related PLC-controlled automation and issue diagnosis experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of robotics work cells and control systems experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of electrical theory, robotics, controls components, and automated equipment experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of Ladder Logic and structured programming from Siemens, Allen-Bradley, or Codesys PLCs experience Preferred Qualifications:- Experience maintaining, troubleshooting, programming, and designing HMI and control network components- Experience identifying, maintaining, and troubleshooting Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components- Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics- Experience interpreting, modifying, and developing mechanical and electrical drawings- Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platformsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, San Antonio - 90,000.00 - 112,500.00 USD annually
    • Full Time
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    Job DescriptionAmazon Devices is an inventive research and development company that designs and engineer high-profile devices like Echo, Fire Tablets, Fire TV, and other consumer devices. We are looking for exceptional scientists to join our Applied Science team to advance the state-of-the-art in developing efficient multimodal language models across our product portfolio. Through close hardware-software integration, we design and train models for resource efficiency across the hardware and software tech stack. The Silicon and Solutions Group Edge AI team is looking for a talented Applied Scientist who will develop new evaluation methods for multimodal language models and agents for our devices, including audio and vision experiences.Key job responsibilities- Collaborate with cross-functional engineers and scientists to advance the state of the art in multimodal model evaluations for devices, including audio, images, and videos- Invent and validate reliability for novel automated evaluation methods for perception tasks, such as fine-tuned LLM-as-judge- Develop and extend our evaluation framework(s) to support expanding capabilities for multimodal language models- Analyze large offline and online datasets to understand model gaps, develop methods to interpret model failures, and collaborate with training teams to enhance model capabilities for product use cases- Work closely with other scientists, compiler engineers, data collection, and product teams to advance evaluation methodsA day in the lifeAs a Scientist with the Silicon and Solutions Group Edge AI team, you'll contribute to innovative methods for evaluating new product experiences and discover ways to enhance our model capabilities and enrich our customer experiences. You'll have opportunities to collaborate across teams of engineers and scientists to bring algorithms and models to production. About the teamOur Edge AI science team brings together our unique skills and experiences to deliver state-of-the-art multimodal AI models that enable new experiences on Amazon devices. Basic Qualifications:- PhD, or a Master's degree and experience in CS, CE, ML or related field- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience in building machine learning models for business application Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon's Verification & Risk Management Operations (VRMO) mission is to make Amazon the safest and most trusted place worldwide to transact online, either by identifying and reporting bad actors or mitigating risk and adhering to compliance laws and regulations according to market-specific, regional, or global direction. Amazon runs one of the most dynamic online platforms, encompassing dozens of global products with compliance requirements, including, Amazon Marketplace with over 2 million sellers worldwide selling hundreds of millions of items in eleven countries, Amazon Pay and MTurk.VRMO designs and builds the software systems, risk models and operational processes that minimise risk and maximise trust across Amazon's global product surface area, by ensuring every transaction and entity is compliant.We are looking for a highly analytical and result-oriented Business Analyst who can analyse business decisions, troubleshoot issues, and communicate the findings effectively across different teams while raising the technical bar of the globally distributed analytics team, providing data wrangling expertise, deep understanding of data fundamentals, working with and synthesising very large datasets.We utilise multiple externally and internally (AWS and other) developed data platforms, including real-time and close to real-time platforms, to help create signal out of the mountains of data.Our ideal analyst is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organising and communicating his work. You should have the technical experience and knowledge to work comfortably using SQL, QuickSight/Tableau/PowerBI and scripting languages (Python/JavaScript) Additionally experience with designing data schemas that will allow you, and colleagues, which include Business Intelligence Engineers and Data Engineers to make sense of the vast datasets we possess.Key job responsibilities• Organisation skills – demonstrated ability to work independently to make complex investigations, has self-discipline, is diligent and can manage time appropriately.• Communication skills – ability to communicate (written and spoken) in English. Demonstrated ability to communicate complex technical problems in simple plain stories• Automation of manual data processes, including data quality and validation• Reporting using widely available reporting tools, for instance Quicksight or Tableau• Ability to translate ambiguous work-streams in to tangible requirements, and success metrics, including ability to build metrics and metrics decks.• Ability to earn trust among widely differing stakeholders of different roles, responsibilities, geographical location, and, culture. Basic Qualifications:- 3+ years of business or financial analysis experience- Experience in SQL- Experience with Excel- Bachelor's degree or above in Math, Statistics, Computer Science, or related Science field, or experience in problem solving and data analytics- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Knowledge of data warehousing and data modeling- Experience demonstrating strong analytical abilities and confidence in the use of data- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses- • Experience defining requirements and using data and metrics to draw business insights- • Experience making business recommendations and influencing stakeholders- • Experience in working with databases and SQL in a business environment ((redshift, PostgreSQL, oracle, Mysql)- • Familiarity with optimization, planning and logistics concepts – gained through work experience or education. Preferred Qualifications:- • Analytical mindset and ability to see the big picture and influence others.- • Deep professional experience expertise with SQL, DMBS (redshift, PostgreSQL, oracle, mssql)- • Experience with visualization technologies such as Quicksight or Tableau- • Experience working in a matrix-like environment with global colleagues, particularly India, Western Europe and USA- • Demonstrable work experience with automating processes using a scripting language (JavaScript, Python), with proven business impact- • Ability to apply analytical, computer, statistical and quantitative problem-solving skills is requiredOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon's Global Engineering Services (GES) North America Design & Construction team is seeking a Construction Manager to serve as Amazon's owner's representative in the delivery of built facilities and infrastructure supporting our logistics network. In this role, you will manage the full construction lifecycle — from design review and contractor procurement through construction execution and operational handover — for new builds, retrofits, expansions, and program initiatives across your assigned region.You will be the primary point of interface between Amazon and its external partners, including developers, general contractors, design engineers, and regulatory authorities, while serving as the key integrator between construction and the internal Amazon teams responsible for equipping, furnishing, and operating our facilities. Projects range from targeted renovations to large-scale new facility builds, including fulfillment centers, sortation centers, delivery stations, and auxiliary buildings.This role requires strong technical construction expertise, sharp commercial acumen, and the ability to manage multiple concurrent projects independently. You will bring a disciplined approach to safety, budget management, schedule oversight, contract execution, and stakeholder communication — all in service of delivering world-class facilities for Amazon's customers.This role requires 60% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.Key job responsibilities• Serve as Amazon's owner's representative and primary construction integrator across all assigned projects• Manage multiple concurrent projects from design phase through construction completion and operational handover• Conduct detailed reviews of contractor bid packages, budgets, and schedules; identify and resolve discrepancies• Own comprehensive budget tracking, cashflow forecasting, and cost management• Negotiate construction, procurement, and labor contracts with developers and general contractors• Audit contractor performance to ensure skills, competencies, and resources meet project requirements• Coordinate with Authorities Having Jurisdiction (AHJ) for permitting, regulatory compliance, and approvals• Review construction documents and ongoing work for conformance to Amazon's building specifications and design standards• Identify and resolve design conflicts, schedule clashes, and coordination gaps across Amazon execution teams• Coach and guide project teams — developers, design engineers, contractors, subcontractors, and internal stakeholders — throughout the project lifecycle• Champion Amazon's safety programs and hold all project stakeholders accountable to a safety-first culture• Maintain clear, concise, and transparent communication with all internal and external stakeholders• Assess project performance through KPIs for safety, quality, cost, schedule, and sustainability• Partner with teams responsible for facility transition, base building management, and turnover documentation• Identify value engineering and design enhancement opportunities in collaboration with internal engineering partners• Seek sustainable, environmentally responsible solutions throughout the construction processA day in the lifeEach day, you act as Amazon's owner on the ground — ensuring the safe, on-time, and on-budget execution of construction projects across your region. Your day may include:• Coordinating with general contractors on project status, upcoming milestones, and emerging risks• Reviewing and responding to RFIs, submittals, change order requests, and schedule updates• Participating in AOC meetings and driving accountability across the project team• Conducting site visits to verify construction quality and safety compliance• Updating Amazon's project management systems with current budget, schedule, and status information• Collaborating with internal stakeholders on facility readiness, equipment coordination, and operational handover planning• Reviewing design documents and providing feedback to engineering and design partnersAmazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field- 5+ years of experience as an Architect, Engineer, Construction Manager, or in a related construction discipline- 5+ years of project management experience spanning design phase through construction completion and operational handover- 5+ years of experience negotiating construction, procurement, and/or labor contracts- 5+ years of proficiency with AutoCAD and/or BIM, and scheduling software (Primavera, MS Project, or similar)- Position includes travel up to 60%. Travel involves air travel to regional airports and driving to site locations. A valid driver's license is required due to project assignments in areas with limited public transportation and rideshare options. Preferred Qualifications:- Experience in General Contracting, Owner's Representation, Commercial Development, Engineering & Design)- Demonstrated success communicating project requirements to diverse audiences including senior leadership, public officials, vendors, and operational teams- Experience in facilities management, including planning, design review, implementation, and project controls- Experience managing concurrent projects in a program management capacity- Experience with vendor and contractor/subcontractor negotiation and management skills associated with construction and project executionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 69,700.00 - 122,000.00 USD annuallyUSA, TX, Austin - 77,400.00 - 135,400.00 USD annuallyUSA, TX, Houston - 77,400.00 - 135,400.00 USD annuallyUSA, TX, Irving - 77,400.00 - 135,400.00 USD annually
    • Full Time
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    Job DescriptionAmazon's Verification & Risk Management Operations (VRMO) mission is to make Amazon the safest and most trusted place worldwide to transact online, either by identifying and reporting bad actors or mitigating risk and adhering to compliance laws and regulations according to market-specific, regional, or global direction. Amazon runs one of the most dynamic online platforms, encompassing dozens of global products with compliance requirements, including, Amazon Marketplace with over 2 million sellers worldwide selling hundreds of millions of items in eleven countries, Amazon Pay and MTurk.VRMO designs and builds the software systems, risk models and operational processes that minimise risk and maximise trust across Amazon's global product surface area, by ensuring every transaction and entity is compliant.We are looking for a highly analytical and result-oriented Business Analyst who can analyse business decisions, troubleshoot issues, and communicate the findings effectively across different teams while raising the technical bar of the globally distributed analytics team, providing data wrangling expertise, deep understanding of data fundamentals, working with and synthesising very large datasets.We utilise multiple externally and internally (AWS and other) developed data platforms, including real-time and close to real-time platforms, to help create signal out of the mountains of data.Our ideal analyst is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organising and communicating his work. You should have the technical experience and knowledge to work comfortably using SQL, QuickSight/Tableau/PowerBI and scripting languages (Python/JavaScript) Additionally experience with designing data schemas that will allow you, and colleagues, which include Business Intelligence Engineers and Data Engineers to make sense of the vast datasets we possess.Key job responsibilities• Organisation skills – demonstrated ability to work independently to make complex investigations, has self-discipline, is diligent and can manage time appropriately.• Communication skills – ability to communicate (written and spoken) in English. Demonstrated ability to communicate complex technical problems in simple plain stories• Automation of manual data processes, including data quality and validation• Reporting using widely available reporting tools, for instance Quicksight or Tableau• Ability to translate ambiguous work-streams in to tangible requirements, and success metrics, including ability to build metrics and metrics decks.• Ability to earn trust among widely differing stakeholders of different roles, responsibilities, geographical location, and, culture. Basic Qualifications:- 3+ years of business or financial analysis experience- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports- Experience making business recommendations and influencing stakeholders- 1+ years of relational database technology (such as Redshift, Oracle, MySQL or MS SQL) experience- • Familiarity with optimization, planning and logistics concepts – gained through work experience or education. Preferred Qualifications:- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network- Experience with SQL and database technologies such as AWS Redshift and expertise in performance tuning and scaling in a DWH environment- Knowledge of at least one data visualization product (Tableau, Looker, Amazon QuickSight, etc.)- Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization- Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent- Master's degree or equivalent in computer science, engineering, mathematics or equivalent, or experience applying quantitative analysis to solve business problems and making data-driven business decisionsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionWe are seeking a Principle Applied Scientist to join Compass. In this role, you will own the perception input into the Compass safety system, defining how robots perceive, interpret, and anticipate their surroundings in safety-critical contexts. You will develop novel approaches to environment understanding that go beyond static scene representation, providing real-time, predictive models of how humans, objects, and dynamic obstacles may evolve over short time horizons. Your work will directly unlock robot performance by replacing conservative assumptions with precise, learned understandings of risk. You will set the scientific direction for perception within Compass, collaborate closely with controls, planning, and firmware teams, and influence the broader Amazon Robotics safety architecture. Key job responsibilities• Define and drive the long-term scientific vision for safety-critical perception within Compass, spanning multiple robot platforms and deployment environments• Develop novel perception algorithms that provide real-time, predictive representations of dynamic environments including human motion forecasting, obstacle trajectory prediction, and scene evolution modeling• Design perception outputs that are tightly coupled to safety constraints, enabling control barrier functions to operate with minimal conservatism while maintaining formal safety guarantees• Research and develop methods to quantify and bound perception uncertainty, providing calibrated confidence estimates that safety systems can reason over• Architect perception pipelines that generalize across sensor modalities (LiDAR, depth cameras, RGB, radar) and robot morphologies without platform-specific retraining• Investigate the application of foundation models and large-scale pre-training to safety-critical perception tasks, establishing when and how learned representations can be trusted at safety-critical confidence levels• Collaborate with controls, motion planning, and firmware teams to define interface contracts between perception and downstream safety modules• Publish research at top-tier venues and represent Amazon Robotics in the broader academic and industry community• Mentor and develop a team of applied scientists and research engineers• Influence Amazon Robotics' safety architecture and perception strategy at the organizational levelAbout the teamWork with the inventors of control barrier functions on a novel, universal approach to safe autonomy. You'll push the boundary of safe performance by integrating safety with motion planning, RL, and foundation models, ensuring that safety is never a blocker to robot performance. Basic Qualifications:- PhD in Electrical Engineering, Computer Science, Mathematics, or a related technical field- 6+ years of experience in perception research and development, with a significant portion in robotics or embodied AI- Deep expertise in one or more of: 3D scene understanding, object detection and tracking, motion prediction, occupancy forecasting, or semantic scene representation- Proven track record of publications at top-tier venues (e.g., CVPR, ICCV, ECCV, NeurIPS, ICRA, RSS, CoRL)- Experience deploying perception systems on physical robots operating in unstructured or human-shared environments- Proficiency in Python and C++ with experience writing production-grade perception code- Demonstrated ability to set technical direction and influence across teams at a senior level Preferred Qualifications:- 10+ years of relevant work in industry or academia experience- Experience creating novel algorithms and advancing the state of the art- Have peer-reviewed scientific contributions in premier journals and conferences- Experience with safety-critical perception, including uncertainty quantification, out-of-distribution detection, or formal verification of learned perception models- Familiarity with control barrier functions, reachability analysis, or other formal safety methods and how perception feeds into them- Experience with real-time perception on resource-constrained hardware (edge compute, embedded GPUs)- Track record of building perception systems that generalize across multiple sensor configurations or robot platforms- Experience with foundation models or large-scale self-supervised learning applied to robotics perception- Knowledge of functional safety standards (e.g., IEC 61508, ISO 13849) as they relate to perception system design- Experience with human motion prediction, intent estimation, or social navigation- Demonstrated ability to build and lead a research team, including hiring, mentoring, and career development- Strong cross-functional collaboration skills with experience influencing product and architecture decisions at the organizational levelAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, PASADENA - 198,900.00 - 269,000.00 USD annually
  2. Amazon

    Operations Manager - Chicago

    • Full Time
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    Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 91,000.00 - 136,500.00 USD annually
  3. Amazon

    Area Manager - Oklahoma City

    • Full Time
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    Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:- Support, mentor, and motivate your hourly workforce- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OK, Oklahoma City - 70,000.00 - 90,900.00 USD annually
  4. Amazon

    Area Manager - Groveland

    • Full Time
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    Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, FL, Groveland - 70,000.00 - 90,900.00 USD annually
    • Full Time
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    Job DescriptionWe are building a first-of-its-kind vulnerability auditing and review platform for LLM and foundational model integrated software — including components like foundational models, MCP servers, agents, and agent skills/capabilities. As an SDE 1 on this team, you will contribute to the design, development, testing, deployment, and operation of security-focused software systems that help identify and mitigate vulnerabilities across AI-integrated applications.This is an opportunity to work at the intersection of AI safety, security research, and platform engineering within one of Amazon's most innovative organizations.Key job responsibilitiesPlatform Development & Feature Delivery- Design, implement, test, deploy, and maintain security-focused features for the vulnerability auditing and review platform.- Build and extend vulnerability detection capabilities for LLM-integrated services and tools including foundational models, MCP servers, agents, and agent skills/capabilities.- Deliver working software features end-to-end, working backwards from customer requirements through production deployment and ongoing operations.- Refactor and deprecate existing systems as the platform evolves, ensuring long-term maintainability and extensibility.Security & AI Safety Engineering- Develop automated scanning and analysis tooling to identify security vulnerabilities in AI-integrated software components.- Implement detection mechanisms for adversarial attacks, prompt injection, capability boundary violations, and other LLM-specific threat vectors.- Collaborate with applied scientists to translate AI safety research into production-grade platform features.- Apply secure coding practices and threat modeling to all platform components.Operational Excellence- Own operational health of your features — monitor, alarm, triage, and resolve production issues.- Identify root causes of operational failures and implement permanent fixes; never settle for the status quo.- Proactively identify and execute on opportunities to improve the team's operational posture (automation, runbooks, telemetry, dashboards).- Make effective priority tradeoffs between new feature development and operational improvements.Design & Technical Leadership- Design software solutions that bring clarity to difficult problems with visible risks or roadblocks.- Participate actively in code reviews, providing meaningful and constructive feedback to engineers at all levels.- Document how the platform is constructed, tested, operated, and secured — and how it fits into the broader AI safety ecosystem.- Keep skills current; evaluate and apply industry innovations in security, AI safety, and software engineering where applicable.Mentorship & Team Development- Actively mentor SDE 1s and new team members to accelerate their productivity and growth.- Train new teammates on platform architecture, operational practices, and team norms.- Contribute to hiring efforts through interviews, candidate assessments, and bar-raising.Collaboration & Communication- Work with customers, stakeholders, and peers (including applied scientists) to understand business and customer value and ensure the platform solves the right problems.- Resolve disagreements with peers through constructive, inclusive dialogue.- Communicate effectively about the work you deliver — status, risks, tradeoffs, and outcomes.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 158,100.00 - 213,800.00 USD annuallyUSA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
    • Full Time
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    Job DescriptionAt AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The Availability team is seeking a Full stack software engineer to design, develop, and implement software solutions for our Condition based maintenance, Asset management, Field engineering failure handling and Global Environmental Information Management Systems (EIMS).AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a System Development Engineer, you will:• Design full stack software solutions to enable new features or improve software.* Work with business stakeholders to identify customer needs and convert them in to goals.* Suggest and implement best practices for coding, design and operational excellence. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with Python or Java- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with enterprise-scale infrastructure or development-based cloud programs/projects in a related industry- Experience contributing to the definition and implementation of automation opportunities within an operations environment- Experience in Redshift, or experience in any Bigdata architecture and experience in technical support- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage- Experience architecting/operating solutions built on AWS- Experience with large distributed IT systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 99,100.00 - 160,000.00 USD annually
    • Full Time
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    Job DescriptionAt AWS, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, smart, and driven individual. The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesAs a System Development Engineer, you will:• Design software tools using advanced automation methods such as Agentic AI* Work with business stakeholders to understand the opportunities to automate the manual work and streamline the process* Develop and maintain software pipelines using best practices for smooth production code release.* Suggest and implement best practices for coding, design and operational excellence.* Mentor engineers and develop them Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Bachelor's degree in computer science or equivalent- 4+ years of building scripts, tooling, and automation for large-scale computing environments experience Preferred Qualifications:- Experience building services using AWS productsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually
    • Full Time
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    Job Descriptionこれまでに培ったエンジニアリングスキル、アーキテクティングスキル、そしてビジネスセンスを活かし、AWS のソリューションアーキテクトとして、お客様のビジネスと IT を新しいステージへ導く活動を一緒に推進しませんか? ソリューションアーキテクトは、業界を代表する大手企業を支援するアーキテクト集団で、業種業態に特化したビジネス課題に対してテクノロジーを駆使したソリューションをお客様と一緒に策定し、展開するエンジニア職です。お客様のビジネス要件は千差万別で、業界に特化した事情や特有のデータ、ワークロードが存在します。 本ポジションでは、通信業界のお客様を担当します。通信業界では、従来の音声・データ通信の枠を超えて、EC、コンテンツ、金融などの様々なライフビジネスが新たな収益基盤として成長しており、そこから生まれる膨大なデータがお客様により良い体験を提供するための施策に活用されています。近年では NFV(Network Function Virtualization)と呼ばれるネットワークの仮想化が進展し、5G ではコンテナ技術をベースとした CNF(Cloud-native Network Function)の実行環境として AWS が採用され始めています。さらに、ネットワークが生み出すログやメトリクスを生成 AI や AI エージェントで分析し、運用を自動化するといった変革も進んでいます。 通信業界担当のソリューションアーキテクトとして、こうした新しいビジネスをお客様と一緒に考え、それを実現するテクノロジーの検討をドライブし、人々の生活を支える社会基盤の発展に一緒に取り組んでいきましょう。 Key job responsibilities- アカウントチームの一員として、お客様の経営層や技術インフルエンサーに技術的視点で AWS の価値を訴求し、クラウドジャーニーを促進する - 業種業態のビジネスやワークロード要件を満たす AWS のユースケースを定義し、そのソリューション開発を技術的に支援する - お客様の既存および新規ビジネスの成功に向けたマイルストーンの策定を、長期的視点で支援する - AWS に加えパートナーソリューションも活用し、お客様のプロジェクト成功に必要な連携を進める - プロジェクトの達成基準を定義し、効果的な技術支援でアーキテクチャ策定に貢献する - お客様からのフィードバックをもとに、サービス開発チームと共に AWS サービスの改善に貢献する - AI などの最新技術をハンズオンで自ら学び、その知見を展開してお客様のビジネスに貢献する - ベストプラクティスを確立し、セミナー登壇やブログ執筆等を通じて社内外の技術コミュニティに発信する A day in the life私たちはアカウントチームの技術メンバーとして営業担当と連携しながら、お客様の IT 課題から業務部門の新規ビジネス検討、そして経営上の課題に至るまで、お客様を起点に考え、ニーズから逆算してソリューションを提案します。AWS の価値を訴求するためのデモ実装、要件を実現するためのアーキテクティング、実装を加速するためのプロトタイピング支援といった活動を通じて、お客様のワークロード実現を技術面から支援します。より質の高い提案につなげるため、日本はもとより世界中にいる仲間や、AWS 上でソリューションを展開するパートナーの力も借ります。お客様の支援だけでなく、自身の専門性を用いた年次イベントでの登壇やブログ執筆、他のソリューションアーキテクトの活動支援も行う、無数のコミュニケーションが日々生まれるダイナミックな職場です。 About the teamチームは、事業会社のフルスタックエンジニアやプロダクトマネージャ、IT 企業のプリセールスエンジニア、ハードウェア系のインフラ技術者、ネットワーク技術者、アプリケーション開発者、コンサルタント、新卒配属など、多様なバックグラウンドを持つメンバーで構成されています。通信業界の経験者はもちろん、他業種での経験をお持ちの方も歓迎します。入社後に活躍いただくために必要な研修プログラムに加え、チームメンバーとの OJT やロールプレイングを実施するなど、クラウドサービスのプロフェッショナルとして成長できる受け入れ体制を整えています。営業担当、各領域を専門とするスペシャリスト、事業開発担当と連携しながら、お客様のビジネスの成長とともに自身も成長機会を作り出せる環境です。 AWSについて:https://aws.amazon.com/jp/careers/#how_we_workAmazon は男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/en/disability/jp/#aws-jp-sa-ap#AWSJAPAN Basic Qualifications:- 5 年以上の開発、アーキテクト、コンサルティング、またはシステム提案・構築活動の経験- 大手企業に対する、提案活動を含むテクニカルプリセールス、コンサルティング、要件定義、設計、実装、テスト、障害対応など、幅広い領域での活動経験- クラウドサービスおよびモダンなソフトウェアを利用したアーキテクチャ設計スキル- 経営層または事業部門リーダーに対する提案・プレゼンテーションの経験- 新しい技術やサービスに対する知識習得や、新しいチャレンジに積極的であること- 口頭および書面での高いコミュニケーション能力があり、社内外の組織を超えて効率的に動くモチベーションを有していること Preferred Qualifications:- 通信業界における技術職としての実務経験があること- 通信事業者の IP ネットワークもしくはモバイルネットワークの設計・開発経験、または広域ネットワークからデータセンターネットワークまでの知識・経験- 機械学習および生成 AI を活用したビジネス変革における、ハンズオンを伴う実装経験- エンタープライズ企業におけるクラウド適用戦略立案コンサルティング、または大手システムインテグレータ・ベンダー企業でのアーキテクト・コンサルティング経験- 大規模案件の RFI/RFP への回答および提案書の作成経験、もしくは RFI/RFP の作成経験- CXO レベルの顧客へのプレゼンテーション経験- セキュリティやコンプライアンスに関する知識・経験- ハイトランザクションかつミッションクリティカルなシステムの設計・開発経験- アジャイルまたはスクラムでの開発経験、DevOps スタイルでの開発経験- リレーショナルデータベースやデータウェアハウスに関する深い知識・経験- 日本語、およびビジネス英語(読み書き)のスキルがあること。英語を活用して海外のステークホルダーと協業もしくは交渉した経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Center Global Services team is looking for an exceptional individual to contribute to the Controls & Technology organization by joining the Controls Design Engineering team (CDE). The CDE primary responsibility is to track, document, communicate and enhance global data center design standards with a focus on control, automation and electrical power monitoring systems. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. This is your chance to make history by joining a company whose potential has no limits. The ideal candidate will need a wide-ranging background in data center environmental controls systems, IT infrastructure, networking, mechanical facility operations, electrical power monitoring, project management and strong leadership skills. If you are passionate about the Customer Experience, think and act with a global perspective and have the ability to contribute to sophisticated innovations in the area of building controls and automation initiatives, this is the challenge you are looking for! Controls Design Engineering (CDE)The CDE team provides Building Management System (BMS) and Electrical Power Monitoring System (EPMS) design coordination globally. The team’s goal is to deliver consistent standards for data center controls systems, as well as overall mechanical and electrical design practices. Due to the critical nature and complexity of designing, installing, and maintaining a BMS/EPMS, the CDE team is the primary owner of the associated specification, points list, Basis of Design and scope documents within a large infrastructure engineering team. The CDE team is a single point of contact for multiple internal and external customers, uniting the efforts associated with: - New construction builds - Legacy site enhancement projects - Data center service projects In a continual effort to enhance the controls systems, the CDE team collaborates through design review, drives consistent standards, and collects feedback data to arrive at unified documented solutions. Due to the efforts of maintaining, updating, and distributing BMS/EPMS standards, the CDE engineer will drive significant reductions in change order expense, scope gaps between contractors, construction schedule delays, single-sourced vendor pricing, and reduced vendor project management and engineering labor costs. This position is for an EPMS Controls Design Engineer. Key responsibilities and requirements for this role include:- Knowledge of EPMS programming and design, Modbus communication protocol, electrical distribution systems, single-line diagrams, complex electrical concepts, and data center redundancy- Review MEP drawings with a focus on electrical drawing sets for EPMS design content- Create EPMS scopes of work (SOW), provide RFI support, and review technical vendor proposals during bid review process- Coordinate with each regional project manager to review and finalize project SOWs- Review electrical Long Lead Equipment (LLE) submittals to ensure EPMS scope is captured- Attend Factory Witness Tests (FWTs) and Equipment Qualification Tests (EQTs) to perform EPMS point validation and test EPMS device functionality on first of kind electrical equipment- Create, update, and maintain controls points list and specifications, EPMS drawing templates, Basis of Design (BOD) documentation, and project specific SOW documents- Develop and disseminate specification documents for global projects- Lead and facilitate collaboration with multiple teams including construction, programmers, MEP/ACS engineers, and team managers as necessary to accomplish initiative goals- Manage and prioritize requests for information on new construction builds, existing site facilities support, and legacy site enhancement projects- Serve as central point of contact for multiple internal and external groups regarding EPMS design standards- Ability to successfully operate in high security critical environments while maximizing productivity.- Drive innovation of new solutions to support initiatives, team, and company goals- Interaction with AWS cloud services and other applications to present, archive and analyze accumulated data- Anticipate roadblocks and risks while providing escalation management- Travel globally as needed to manage and support project initiativesAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 4+ years of relevant work in a data center or other critical environment experience- 3+ years of experience working with electrical diagrams, single line diagrams, and electrical distribution systems- 3+ years of experience working with industrial controls systems- Experience with power monitoring and SCADA systems- Experience with industrial communication protocols such as Modbus Preferred Qualifications:- B.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field with 4+ years of related experience in a professional environment- Experience working with electrical power monitoring systems (EPMS), including platforms such as Eaton Foreseer, Ignition, and Schneider PSO/PME- Experience programming or configuring revenue-grade metering systems (ION, SEL, GE, or equivalent), including demand profiling- Familiarity with utility disturbance monitoring, power quality analysis, and event capture (sag/swell detection, harmonic analysis, transient recording)- Knowledge of electrical single-line diagrams, electrical distribution systems, complex electrical concepts, and data center redundancy- Knowledge of data center facilities infrastructure and operations (PDU, UPS, generators, etc.)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are hiring an experienced Full-Stack Software Development Engineer to join our Tracking team in Hyderabad. This role focuses on building and scaling real-time tracking systems that serve hundreds of millions of customers worldwide. You will own complex technical problems end-to-end, drive architectural decisions, mentor junior engineers, and deliver features that directly improve how customers experience order visibility and delivery updates. This is a high-impact role where your work is visible to customers every single day.Key job responsibilitiesAs an SDE2 on this team, you'll own end-to-end design and delivery of features across the full stack, mentor junior engineers, and drive technical decisions that directly impact customer experience at massive scale.A day in the lifeWhat You'll Do- Design and build scalable full-stack services handling millions of requests per day- Own features end-to-end — from system design through production deployment and monitoring- Drive technical design discussions and author design documents- Mentor SDE1 engineers through code reviews, pairing, and knowledge sharing- Collaborate with product managers and UX designers to translate requirements into technical solutions- Improve operational excellence — build monitoring, alerting, and automated recovery mechanisms- Contribute to team roadmap and technical strategyAbout the teamOur Tracking team is responsible for building the real-time order tracking and delivery progress experience for one of the world's largest e-commerce platforms. We power the page that customers visit most after placing an order — showing them exactly where their package is, when it will arrive, and what's happening at every step.We operate at massive scale (millions of page views daily), work across the full stack (front-end UI, backend services, real-time data pipelines), and obsess over customer experience. Our team is collaborative, fast-moving, and deeply technical. We value engineers who take ownership, simplify complex problems, and care about the end-user experience. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence- Experience in one or more relevant front-end frameworks such as React, Angular, etc.- Experience designing, building, operating, and managing large-scale distributed systems or web services- - Strong problem-solving skills with a focus on scalability and performance Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Knowledge of system performance, memory management, and parallel computing principlesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are looking for a customer-obsessed Senior Software Development Engineer (SDE 3) to join our Engineering Services team. In this role you will lead the design and delivery of cloud-native production-ready software and infrastructure that our customers integrate into their own offerings. You'll own team-level architecture, drive technical strategy, and build the repeatable, scalable solutions that transform how ProServe delivers value — while conveying Amazon development practices to our customers.The ideal candidate is a technical leader who loves to learn and invent. As members of AWS Professional Services, we are not stewards of a single AWS service but of the entire AWS platform — keeping abreast of the ever-widening stream of platform improvements and new services. The candidate should have strong system design and architecture skills, deep experience making software design and implementation trade-offs, and the ability to lead projects that span multiple engineers. Experience with modern cloud-native applications, distributed systems at scale, and DevOps practices are highly applicable.Key job responsibilities- Own team-level architecture, providing system-wide design guidance and ensuring solutions are well-designed, extensible, performant, and secure- Lead projects requiring the work of multiple engineers; drive technical strategy and make one-way-door technical decisions with sound judgment- Design and deliver working software systems spanning the full lifecycle: design, implementation, testing, deployment, and maintenance- Set and drive adoption of engineering best practices on the team — code organization, clarity, simplicity, error handling, documentation, and operations- Solve complex problems with multiple risks and roadblocks using solutions that are as simple as possible; clearly explain problems to others in simple, concise terms- Balance speed of delivery with long-term architectural requirements; proactively simplify code and resolve architecture deficiencies- Build consensus across the team and related teams when confronted with differing technical viewpoints- Actively coach and mentor multiple engineers; grow the team through recruiting, assessing, and providing career guidance- Communicate technical designs and decisions effectively in writing for both technical and non-technical audiences- Ensure your team has strong operational practices: alarms, telemetry, runbooks, and retrospective/COE processes- Obtain/maintain AWS Certifications- Occasional travel to customer sites (~20%)About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Bachelor's degree in computer science or equivalent- Hands on experience with generative AI technology Preferred Qualifications:- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers- AWS certification- Experience with AWS services and cloud-native architectures at production scale- Experience with Infrastructure as Code, CI/CD pipelines, and DevOps practices- Experience leading technical projects that require coordination across multiple engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionWe are looking for a customer-obsessed Senior Software Development Engineer (SDE 3) to join our Engineering Services team. In this role you will lead the design and delivery of cloud-native production-ready software and infrastructure that our customers integrate into their own offerings. You'll own team-level architecture, drive technical strategy, and build the repeatable, scalable solutions that transform how ProServe delivers value — while conveying Amazon development practices to our customers.The ideal candidate is a technical leader who loves to learn and invent. As members of AWS Professional Services, we are not stewards of a single AWS service but of the entire AWS platform — keeping abreast of the ever-widening stream of platform improvements and new services. The candidate should have strong system design and architecture skills, deep experience making software design and implementation trade-offs, and the ability to lead projects that span multiple engineers. Experience with modern cloud-native applications, distributed systems at scale, and DevOps practices are highly applicable.Key job responsibilities- Own team-level architecture, providing system-wide design guidance and ensuring solutions are well-designed, extensible, performant, and secure- Lead projects requiring the work of multiple engineers; drive technical strategy and make one-way-door technical decisions with sound judgment- Design and deliver working software systems spanning the full lifecycle: design, implementation, testing, deployment, and maintenance- Set and drive adoption of engineering best practices on the team — code organization, clarity, simplicity, error handling, documentation, and operations- Solve complex problems with multiple risks and roadblocks using solutions that are as simple as possible; clearly explain problems to others in simple, concise terms- Balance speed of delivery with long-term architectural requirements; proactively simplify code and resolve architecture deficiencies- Build consensus across the team and related teams when confronted with differing technical viewpoints- Actively coach and mentor multiple engineers; grow the team through recruiting, assessing, and providing career guidance- Communicate technical designs and decisions effectively in writing for both technical and non-technical audiences- Ensure your team has strong operational practices: alarms, telemetry, runbooks, and retrospective/COE processes- Obtain/maintain AWS Certifications- Occasional travel to customer sites (~20%)About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Bachelor's degree in computer science or equivalent- Hands on experience with generative AI technology Preferred Qualifications:- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience leading and influencing your team or organization- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers- AWS certification- Experience with Infrastructure as Code, CI/CD pipelines, and DevOps practices- Experience leading technical projects that require coordination across multiple engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionDo you get excited about building hyper-scale data applications? Interested in security engineering? Enjoy working with the latest and greatest AWS technologies? Here in Defensive Security, we have that special role just for you! The Security Findings Management team is building the next generation of mission critical data processing pipelines and applications. Our innovations handle petabyte scale data, in real time. These applications enable Amazon defensive security and security management teams globally. Our customers are Amazon, internal stakeholders, and Amazon’s customers. Our engineers work directly with stakeholders, get close to customers' needs, and are empowered to take technical risks to build the best-in-class software with respect to quality, scale, and insights. The technical foundation this team builds helps keep all of Amazon (Fulfillment Centers, Physical Stores, Whole Foods, Fresh, etc.) secure. We need folks who have a passion for building hyper-scale systems that are always online. Those with an entrepreneurial spirit to take risks, experiment with new technical methods, and focus on improving what came before will find themselves perfectly at home in our team.Key job responsibilities- Architecture Design and Review - Software Feature development in Java and Python using AWS services (S3, Lambda, SQS, Fargate/ECS, EMR, Spark, etc.) - Setting and achieving a high bar for Operational Excellence- Earning trust in all directions; building partnerships with technical internal Amazon stakeholders WW - System resilience testing and preparation- Software project planning using Agile Methodologies (Scrum/Kanban)A day in the lifeAs a member of the team, your duties will range from system/software design, AWS configuration, software feature/library development, strategic technical planning, and partnering with several security and technical teams worldwide. One day you might be helping a vendor onboard their data into the magnificent data pipelines your team built, and the next day you may be advocating for a feature rewrite based on a deep dive analysis you performed. You will be part of making the team your own. We believe in a self-organizing team. As one of the founding members you will help shape team process, outcomes, and goals as part of interactions with Senior Amazon Leadership. Each day you will achieve new successes as you adapt to Amazon scaling, new bad actors arising, and emerging technologies being added to your portfolio. You will shape, form, and deliver all aspects of the software and operations that your team delivers to enable defensive security and security management success.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 168,100.00 - 227,400.00 USD annually
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    Job DescriptionAmazon Leo is Amazon's low Earth orbit satellite network delivering fast, reliable internet connectivity to customers beyond the reach of existing networks. Behind every satellite in our constellation is a payload - the communication system that makes connectivity possible. Before a single satellite reaches orbit, its payload software must be validated, stressed, and proven through rigorous automated testing.We are hiring a Software Development Manager to lead the team that builds automation validating payload software at scale. You will own the people, strategy, and execution for a team of software development engineers working at the intersection of satellite communication systems and test automation. Your team develops frameworks that test how payload software manages signal routing, beam forming, frequency coordination, and network handoffs—and your job is to ensure they deliver results while growing as engineers.This role requires a leader who can operate in ambiguity, make tradeoffs between competing priorities, and build a high-performing team in a fast-moving environment. You will set technical direction, remove obstacles, hire and develop talent, and drive operational excellence for nightly regression runs that gate satellite production and launch readiness.What Makes This Role DifferentYou are not managing a generic software team. Your engineers must understand how payload software works—signal processing, protocol stacks, fault handling—to build automation that validates real operational scenarios. You need to hire for this intersection of software engineering and satellite systems, develop engineers who can operate in both domains, and set a technical bar that produces automation trustworthy enough to gate launch decisions. You own the outcome: if nightly regression runs are unreliable, you fix the people, process, or technology problem causing it.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities• Lead, hire, and develop a team of software development engineers building test automation for payload software.• Set technical direction and own the roadmap for payload test automation—decide what to build, what to defer, and how to sequence investments for maximum impact.• Drive operational excellence for nightly regression runs: own pass rate metrics, defect escape rates, and cycle time improvements.• Partner with payload software, systems engineering, RF, and operations teams to align test automation priorities with program milestones and launch schedules.• Remove obstacles and make resourcing tradeoffs that keep the team focused on highest-value work.• Establish engineering best practices for the team: coding standards, code reviews, design documentation, and operational runbooks.• Own hiring bar and talent strategy—build a pipeline of candidates, conduct interviews, and make hiring decisions that strengthen the team.• Develop engineers through coaching, stretch assignments, and clear career growth paths. Manage performance and deliver direct feedback.• Drive architecture decisions for test frameworks, CI/CD pipelines, and data pipelines in collaboration with senior engineers on the team.• Represent the team's work and roadmap to senior leadership. Communicate status, risks, and tradeoffs clearly.• Collaborate with internal and external customers to define and implement system architectures for integrated test venues.• Identify automation opportunities that reduce manual testing effort and accelerate release cycles.• Build mechanisms for tracking and improving test coverage, reliability, and operational health.A day in the lifeYou start with a 1:1 with an engineer who is stuck on a design decision—you ask questions that help them see the tradeoff clearly and make their own call. At standup, you notice the team is splitting focus across too many priorities; you make a decision to defer one workstream and communicate the rationale. Mid-morning, you review nightly run metrics with your lead engineer—pass rates dropped 2% this week, and you agree on an action plan to address the root cause by Friday. Before lunch, you conduct a phone screen for an open SDE II role—the candidate has strong coding skills but limited systems thinking, and you decide to pass. After lunch, you join a cross-team planning meeting where payload software leadership presents their Q4 roadmap; you identify two features that will require significant new test coverage and begin scoping the work. You end the day preparing talking points for your weekly sync with your manager, where you will propose adding headcount to address a growing coverage gap in beam management testing.About the teamThe STAR (System Test Automation and Regression) team for payload test automation builds the regression-testing backbone for payload software. We own the frameworks, pipelines, and infrastructure that validate every payload software release before it reaches a satellite. We operate at the boundary between software engineering and satellite systems—our engineers understand both domains and bridge them through automation. Basic Qualifications:- 5+ years of Software Engineer, Software Developer, or related occupational experience- 3+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience building test automation frameworks and tools- 5+ years of engineering team management experience, including hiring, developing, and managing performance of software engineers Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience defining and implementing process improvement initiatives using data and metrics- Experience scaling an organization through rapid growth or expansion- Experience building data pipelines or automated ETL processes- Experience in balancing conflicting priorities dealing with ambiguity- Experience managing teams in aerospace, satellite, or hardware-adjacent software environments- Knowledge of networking including the OSI model and how satellite payload communication systems operate- Experience with hardware-in-the-loop (HIL) test environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, NORTHRIDGE - 184,900.00 - 250,200.00 USD annuallyUSA, CA, San Diego - 184,900.00 - 250,200.00 USD annuallyUSA, CA, Sunnyvale - 212,700.00 - 287,700.00 USD annuallyUSA, WA, Redmond - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionAmazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Propulsion team is seeking a Manufacturing Functional Technician III to join the team to support production manufacturing of future flight hardware.The Propulsion Manufacturing Functional Technician III will work within the Amazon Leo Propulsion Manufacturing Team supporting the build and integration of electric propulsion subsystems, including feed systems, thrusters, cathodes, PCBAs, tanks, and the integrated propulsion system.This technician will be knowledgeable across multiple manufacturing process paths, perform troubleshooting activities, support training programs, and lead process improvement initiatives within their scope. The ideal candidate brings hands-on manufacturing experience with flight hardware and thrives in a fast-paced production environment.Key job responsibilities• Perform manufacturing, assembly, and integration tasks across propulsion subsystems per engineering documentation and SOPs• Troubleshoot manufacturing issues — observing, receiving, and obtaining information from all relevant sources to assist in debug and root cause analysis• Perform inspections with an understanding of what is critical to quality• Provide mechanical, electrical, and manufacturing engineers with feedback including tooling, consumables, debug, and process observations• Perform tasks including assembling first article builds, hardware inspections, and documenting discrepancies• May own or maintain internal team SOPs, documenting improvements and process changes• Help Identify training needs for the team and support training programs within the department• Assist in the development of new hires and peers across the department• Support process improvement initiatives applicable to your project scope• Demonstrate and may create best practices for manufacturing processes• Role model site safety standards and operations protocol• Successfully meet productivity and quality standards• Attempt to resolve team work blockers and general team needs• Utilize MES and SAP systems for production tracking, traceability, and work order documentation• Attend all relevant technical trainings offered by the organizationA day in the lifeThe Propulsion Manufacturing Functional Technician II will perform a variety of hardware manufacturing and integration tasks across propulsion subsystems to ensure hardware meets production requirements for flight. They will work closely with engineering teams to provide feedback on processes and identify improvements.This technician is expected to be knowledgeable across multiple process paths, support peers and new hires, and lead process improvements within their scope. They will utilize MES and SAP systems for daily production tracking and traceability and will actively support the team in resolving work blockers and general operational needs.A successful candidate thrives in a fast-paced, start-up-like environment and can apply their technical expertise and commitment to quality to positively impact team metrics and organization goals. To be successful they will need to be highly motivated and detail oriented while showing the highest standards of execution.About the teamThe Amazon Leo Propulsion Team is responsible for the design and development of the propulsion system which provides maneuvering capability to the spacecraft. The Propulsion Team is made up of a variety of sub-teams which are responsible for various aspects of the development process, such as mechanical design, systems engineering, subject matter experts, manufacturing, and test. This integrated team structure allows direct communication and rapid process feedback while also promoting close collaboration across the team. Basic Qualifications:- High school diploma or equivalent- 2+ years relevant aerospace/automotive manufacturing experience or equivalent industry experience- 2+ years of hands-on work experience with electro-mechanical assemblies, final integration and/or harness integration experience- 2+ year’s experience in a fast-paced production environment with flight hardware- 2+ years of hands-on experience with precision torque, measurement and inspection devices (i.e., automated and manual torque wrenches, calipers, micrometers, profilometers, optical inspection devices, multi-meters, etc.)- Proficiency in reading, interpreting, and working from engineering documentation and/or drawings- Ability to work effectively in a team environment Preferred Qualifications:- Aircraft & Powerplant certification/license, automotive certifications, or other technical certifications/Associate's degree- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience working with MES software packages (SAP, SFC transactions, traceability)- Experience with root cause analysis (RCA) and corrective action processes- Experience contributing to or owning SOP development and process documentation- Experience with 6S, Kaizen, or continuous improvement methodologies- Experience with PCBA inspection/rework and troubleshootingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, WA, REDMOND - 33.00 - 34.00 USD hourly
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    Job DescriptionAmazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Propulsion team is seeking a Manufacturing Functional Technician III to join the team to support production manufacturing of future flight hardware.The Propulsion Manufacturing Functional Technician III will work within the Amazon Leo Propulsion Manufacturing Team supporting the build and integration of electric propulsion subsystems, including feed systems, thrusters, cathodes, PCBAs, tanks, and the integrated propulsion system.This technician will be knowledgeable across multiple manufacturing process paths, perform troubleshooting activities, support training programs, and lead process improvement initiatives within their scope. The ideal candidate brings hands-on manufacturing experience with flight hardware and thrives in a fast-paced production environment.Key job responsibilities• Perform manufacturing, assembly, and integration tasks across propulsion subsystems per engineering documentation and SOPs• Troubleshoot manufacturing issues — observing, receiving, and obtaining information from all relevant sources to assist in debug and root cause analysis• Perform inspections with an understanding of what is critical to quality• Provide mechanical, electrical, and manufacturing engineers with feedback including tooling, consumables, debug, and process observations• Perform tasks including assembling first article builds, hardware inspections, and documenting discrepancies• May own or maintain internal team SOPs, documenting improvements and process changes• Help Identify training needs for the team and support training programs within the department• Assist in the development of new hires and peers across the department• Support process improvement initiatives applicable to your project scope• Demonstrate and may create best practices for manufacturing processes• Role model site safety standards and operations protocol• Successfully meet productivity and quality standards• Attempt to resolve team work blockers and general team needs• Utilize MES and SAP systems for production tracking, traceability, and work order documentation• Attend all relevant technical trainings offered by the organizationA day in the lifeThe Propulsion Manufacturing Functional Technician II will perform a variety of hardware manufacturing and integration tasks across propulsion subsystems to ensure hardware meets production requirements for flight. They will work closely with engineering teams to provide feedback on processes and identify improvements.This technician is expected to be knowledgeable across multiple process paths, support peers and new hires, and lead process improvements within their scope. They will utilize MES and SAP systems for daily production tracking and traceability and will actively support the team in resolving work blockers and general operational needs.A successful candidate thrives in a fast-paced, start-up-like environment and can apply their technical expertise and commitment to quality to positively impact team metrics and organization goals. To be successful they will need to be highly motivated and detail oriented while showing the highest standards of execution.About the teamThe Amazon Leo Propulsion Team is responsible for the design and development of the propulsion system which provides maneuvering capability to the spacecraft. The Propulsion Team is made up of a variety of sub-teams which are responsible for various aspects of the development process, such as mechanical design, systems engineering, subject matter experts, manufacturing, and test. This integrated team structure allows direct communication and rapid process feedback while also promoting close collaboration across the team. Basic Qualifications:- High school diploma or equivalent- 2+ years relevant aerospace/automotive manufacturing experience or equivalent industry experience- 2+ years of hands-on work experience with electro-mechanical assemblies, final integration and/or harness integration experience- 2+ year’s experience in a fast-paced production environment with flight hardware- 2+ years of hands-on experience with precision torque, measurement and inspection devices (i.e., automated and manual torque wrenches, calipers, micrometers, profilometers, optical inspection devices, multi-meters, etc.)- Proficiency in reading, interpreting, and working from engineering documentation and/or drawings- Ability to work effectively in a team environment Preferred Qualifications:- Aircraft & Powerplant certification/license, automotive certifications, or other technical certifications/Associate's degree- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience working with MES software packages (SAP, SFC transactions, traceability)- Experience with root cause analysis (RCA) and corrective action processes- Experience contributing to or owning SOP development and process documentation- Experience with 6S, Kaizen, or continuous improvement methodologies- Experience with PCBA inspection/rework and troubleshootingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, WA, REDMOND - 33.00 - 34.00 USD hourly
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    Job DescriptionAmazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Sr. Preventative Maintenance Program Manager to join our Facility Operations Support team. In this role, you will be responsible for developing, implementing, and managing comprehensive preventative maintenance programs across retail grocery operations. The Sr. Preventative Maintenance PM ensures optimal equipment performance, minimizes downtime, reduces operational costs, and maintains compliance with safety and regulatory standards.Key job responsibilitiesProgram Development & Management:- Design and implement preventative maintenance programs for refrigeration systems, HVAC, electrical systems, plumbing, and store equipment across multiple retail grocery locations.- Develop maintenance schedules, standard operating procedures, and best practices to maximize equipment lifespan and minimize unplanned downtime.- Create and maintain comprehensive asset management databases tracking equipment inventory, maintenance history, and performance metrics.- Establish key performance indicators (KPIs) to measure program effectiveness and drive continuous improvement.Vendor & Contractor Management:- Manage relationships with third-party maintenance vendors and contractors, ensuring service level agreements are met.- Negotiate contracts and pricing for maintenance services while maintaining quality standards.- Conduct vendor performance reviews and implement corrective actions when necessary.- Coordinate emergency repair services and ensure rapid response protocols are in place.Budget & Cost Management- Develop and manage annual preventative maintenance budgets across assigned locations.- Analyze maintenance costs and identify opportunities for cost reduction without compromising quality or safety.- Track and report on maintenance expenditures, providing variance analysis and recommendations.- Evaluate return on investment for equipment upgrades and replacement decisions.Compliance & Safety- Ensure all maintenance activities comply with local, state, and federal regulations including OSHA, EPA, and FDA requirements.- Maintain documentation for regulatory audits and inspections.- Implement safety protocols for maintenance activities and ensure contractor compliance.- Coordinate with Environmental Health & Safety teams on incident investigations and corrective actions.Cross-Functional Collaboration:- Partner with Store Operations, Facilities, and Real Estate teams to align maintenance programs with business objectives.- Collaborate with Store Managers to address location-specific maintenance needs and concerns.- Work with Finance teams on capital planning and equipment replacement strategies.- Communicate program updates and performance metrics to senior leadership.Technology & Innovation:- Leverage computerized maintenance management systems (CMMS) to optimize scheduling and tracking.- Identify and implement new technologies to improve maintenance efficiency and equipment monitoring.- Evaluate predictive maintenance solutions and IT sensors for proactive equipment management.- Drive digital transformation initiatives within the maintenance function.A day in the life- Balance strategic program management with tactical problem-solving.- Spend approximately 40% of time on site visits, 30% on vendor/contractor management, 20% on data analysis and reporting, and 10% on compliance and documentation.- Manage competing priorities across multiple locations simultaneously.- Make quick decisions on repair vs. replace trade-offs.- Build strong relationships with Store Managers, vendors, and cross-functional partners.- Drive continuous improvement through data analysis and process optimization.About the teamThe Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field- 2+ years of driving process improvements experience- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions- Knowledge of general AI toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 115,600.00 - 160,000.00 USD annuallyUSA, NY, Jersey City - 127,200.00 - 185,000.00 USD annuallyUSA, TN, Nashville - 104,100.00 - 155,400.00 USD annuallyUSA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annuallyUSA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
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    Job DescriptionEqual parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the flexibility and quality of its delivery network in the Americas—to help fuel a $4B investment in rural communities bringing even faster delivery to our millions of customers in less densely populated areas. This role’s primary focus is supporting DSP operations across the broader Americas delivery network, with particular emphasis on rural market expansion and mature-state optimization. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs Senior Business Consultant (BC), you will manage a portfolio of Delivery Service Partner (DSP) owners within the Amazon delivery network. With the evolution of delivery modes and rural expansion planned for 2026, and continued strategic expansion into 2027, this role is integral to our program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business life-cycle of their relationship with Amazon—from pre-launch preparation through mature-state optimization. You will facilitate solution-oriented approaches to remove business obstacles and drive continuous improvement in financial performance, operational efficiency, and safety standards across the network. The position requires extensive collaboration with cross-functional stakeholders, including operations managers, program directors, compliance officers, legal counsel, and finance teams. The ideal candidate will demonstrate strong analytical capabilities, strategic problem-solving skills, and the ability to implement data-driven recommendations that create meaningful change both internally and externally.Key job responsibilitiesOperational Excellence & Financial Advisory• Lead DSP owners through critical business phases including launch, operational scaling, and seasonal demand optimization• Provide comprehensive consultation on financial management and operational optimization• Support development of scalable business processes to ensure consistent performance metrics• Navigate program evolution by helping owners implement and adapt to strategic changes within traditional DSP operations, including new service types and offerings such as rural delivery expansion and delivery capabilities• Conduct data-driven business reviews, delivering performance insights and competitive benchmarking analysisBusiness Development & Program Management• Evaluate and interview potential candidates for the DSP program, ensuring alignment with program standards and objectives• Guide strategic planning and execution of network capacity managementStakeholder Engagement & Program Enhancement• Foster strong DSP community engagement through coordination of local events and regional initiatives• Build and maintain productive relationships with regional stakeholders• Identify operational inefficiencies and champion process improvements across the network• Design and implement solutions to enhance overall program effectiveness and DSP owner experienceThe successful candidate will serve as a trusted advisor and primary account manager, combining strategic insight with practical business acumen to drive sustainable growth and operational excellence across the DSP network.A day in the lifeStrategic Leadership & Decision Making• Drive both strategic initiatives and tactical execution to achieve business objectives• Leverage industry expertise to establish priorities, optimize account management strategies, and develop sustainable long-term solutions• Navigate ambiguous business environments to formulate clear strategic direction and influence cross-functional priorities• Demonstrate sound judgment in solution design, balancing complexity with efficiencyStakeholder Management & Communication• Lead resolution of complex business challenges through detailed analysis and effective escalation management• Foster collaborative relationships across multiple business units and organizational levels• Develop and maintain strong partnerships with key stakeholders through exceptional relationship management• Deliver compelling verbal and written communications, including executive-level presentations and strategic recommendationsLocation & Travel Requirements• Position is based at our Irvine Hub.• Work arrangement includes structured mix of office presence, field travel, and remote work days. One week per month is dedicated to in-office collaboration at respective/team’s Hub. Significant field engagement is required: minimum 3 days per week of travel for 3 weeks monthly to support portfolio of Delivery Service Partners• Must be comfortable with regular travel and maintaining a flexible scheduleThe ideal candidate will demonstrate exceptional problem-solving capabilities, strong business acumen, and the ability to influence outcomes in a dynamic, fast-paced environment.About the teamABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. Basic Qualifications:- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience Preferred Qualifications:- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 122,400.00 - 165,600.00 USD annually
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    Job DescriptionAmazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.Key job responsibilitiesProgram Management:- Manage 3-5 concurrent compliance programs from initiation through completion.- Develop project plans with defined milestones, dependencies, and resource requirements.- Track program status using quantitative metrics and report progress to stakeholders.- Identify and document program risks; implement mitigation strategies.- Coordinate activities across engineering, legal, operations, and business teams.Regulatory Compliance:- Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).- Translate regulatory requirements into actionable technical and operational requirements.- Conduct gap analyses between current state and regulatory requirements.- Document compliance processes, controls, and evidence collection methods.- Coordinate internal and external audits; track remediation of findings.Stakeholder Management:- Facilitate working sessions with technical teams, legal counsel, and business owners.- Communicate program status, blockers, and decisions to director-level stakeholders.- Collect and synthesize input from subject matter experts across the organization.- Manage relationships with external auditors and regulatory bodies.Process Improvement:- Identify inefficiencies in compliance workflows and implement improvements.- Create and maintain standard operating procedures for compliance activities.- Develop templates, tools, and frameworks to scale compliance operations.- Establish metrics to measure compliance program effectiveness.About the teamThe Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually
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