Amazon

Job DescriptionAmazon Finance Operations is looking for a Senior Finance Analyst to support our continued EU expansion within cloud infrastructure services (AWS). The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. Key job responsibilities - Research, analyze and resolve the Customer’s inquiries and payment blockers - Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts - Earn customers’ and peers’ trust and build long-lasting relationship - Participate to cross functional and process improvement projects - Create and implement standard operating procedures and process workflows. - Analyze, recommend and implement process improvements - Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions - Timely report via weekly metrics and provide status updates on customers’ accounts and projects- Participate in operational excellence activities- Continually look at ways to improve the customer experience Basic Qualifications:- Fluent English- Previous Account Receivables, Account Payable, Customer Care, or other customer facing work experience- Extensive knowledge of Finance and Accounting- Direct and concise communication skills- Strong record of managing customers’ disputes.- High level of punctuality and attention detail.- Ability to stay focused while performing repetitive tasks for extended period- Ability to take initiative, meet tight deadlines and prioritize workload- Proficient in Excel Preferred Qualifications:- Additional European language- Degree in Finance, Accounting, Business Studies or other directly related areas- SQL and Business Intelligence toolsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionInterested in Amazon Alexa, Machine Learning and Artificial Intelligence? We’re building the runtime services that power state of the art Amazon Alexa. Come join us! The Alexa AI org in India is seeking a talented, self-directed Software Development Engineer to help us pioneering new machine learning tools and processes through an iterative research and development cycle. You will build scalable, self-serve applications for use across the Alexa, Customer & Technology organization. You will have significant influence on our overall strategy as you work with a small team of subject matter experts and engineers to define features, system architecture and best practices. You will work with the other engineers on the team to execute our technical vision and create a world class product. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. The ideal candidate will be a self-starter who can dive into a project with limited guidance and is able to design and implement inventive, simple solutions to complex problems. They will be passionate about new technologies and have a track record of delivering valuable software features and products in a fast-paced, highly iterative environment. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software. Basic Qualifications:- 2+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal Fulfillment (EF) is Amazon's strategic solution for expanding fulfillment capacity through partnerships with Third-Party Logistics (3PL) providers. Operating over 30 nodes across Europe, EF integrates 3PL facilities seamlessly into Amazon's network using our externalized Amazon Fulfillment Technology (AFT-X) to deliver the same customer experience as Amazon-operated facilities. With ambitious growth plans to launch additional nodes in 2026 across various building types (TNS, IXD, AWD, 1DC, ACIPS), EF plays a critical role in Amazon's network expansion strategy.The EF launch process is a complex compound of multiple workstreams/phases, from initial network planning requirements through RFI/RFQ execution, contract negotiations, and operational go-live. Each launch requires careful coordination of stakeholders, adherence to strict timelines, and management of both Amazon-internal and 3PL-specific deliverables, all while ensuring compliance with legal frameworks and maintaining Amazon's operational standards.Key job responsibilitiesAs EF Launch Program Manager, you will be responsible for leading the end-to-end launch of new 3PL nodes, from initial scoping through operational go-live. Key responsibilities include:- Managing complex multi-stakeholder projects to establish new 3PL operations, coordinating with Network Planning, Finance, Procurement, and Operations teams;- Leading the RFI/RFQ process to identify and select 3PL partners, including solution design validation and commercial negotiations;- Overseeing launch execution phases including building setup, systems integration, and operational readiness;- Ensuring compliance with legal and contractual frameworks while delivering optimal operational performance;- Contributing to the development of launch playbooks and standards as EF expands into new building types and operations. Basic Qualifications:- Experience in program management, logistics, operations, supply chain, transportation, or equivalent- Experience in project management methodologies, business analysis, or process improvement- Knowledge of advanced English at CEFR level B2/C1- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience delivering projects within scope, time, budget and quality- Experience and understanding of distribution supply chain, B2B communication (EDI/XML) as well as support function roles;- Experience and understanding of start-up operations; Preferred Qualifications:- Master's degree in Engineering (any domain), Operations, Business Administration, or a related field- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience with documenting accounting conclusions- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience with data analysis (including advanced Excel and database analysis)- Knowledge of advanced European Language (except English) at CEFR level B2/C1Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Key job responsibilities- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)- Perform rack installs and rack decommissioning within internal SLA- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment- Technical writing to support change management program- Monitor daily work requests and manage to resolution, and execute projects from conception to completion- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Role may support more than one location/site.Physical Requirements:Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionEssential Requirements:- Ability to travel to or commute between data center locations as needed- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational- Travel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience, or Bachelor's degree- Work flexible schedule including weekends, nights, and holidays- 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- Associate's degree in related field, or technical degree in related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IN, NEW CARLISLE - 32.00 - 57.00 USD hourly

Job DescriptionApplicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/).AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Are you passionate about technology and its application in Defence and intelligence? Are you interested in shaping large-scale cloud-based innovation to fuel mission capability? Then you may be interested in joining our Amazon Web Services (AWS) Business Development team to drive adoption and transformation of Australian Defence and intelligence community. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion.Key job responsibilities• Partnering with Account Management teams to drive incremental sales pipeline and revenue growth• Working with customers and AWS partners to identify and lead proof of concept engagements and develop new and innovative solutions• Partnering with AWS Solutions Architecture resources in design, Proof of Concept (POC), pricing, Total Cost of Ownership (TCO) and delivery activities• Collaborating with AWS professional Services to implement solutions and packaged offerings• Conducting executive workshops with industry leaders• Participating in and representing AWS in key industry associations and events Basic Qualifications:- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience- 7+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services Preferred Qualifications:- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner- Experience selling to Fortune 1000 or Global 2000 organizations- Bachelor's degreeAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy and GenAI/ML background in the startup space, with the technical skills necessary to help position AWS GenAI offerings and assist startups in running custom models? Do you love building new strategic and data-driven businesses and have the tech-savy sales skills to work with the latest generation of Frontier GenAI customers? Join the Worldwide Specialist Organization (WWSO) startup team as a Business Development Specialist.The Worldwide Specialist Organization (WWSO) for Startups is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing startups We work backwards from startups’ most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilities- Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore partnerships for the most strategic GenAI startups at AWS- Collaborate with AWS AI/ML Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan- Develop and deploy programs that leverage AWS Field teams, as well as technology and consulting partner channels- Own the GTM strategy and execution for GenAI, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists- Work with Marketing to develop and align digital marketing campaigns to drive awareness and demandA day in the lifeYou'll be part of the WWSO Startup team, where you will be a Technical Business Developer that helps start-ups adopt AWS’ technologies with a focus on GenAI, among others. You will 1/ Be the best storytellers and technologists, 2/ Work with the most promising start-ups, 3/ Scale tech knowledge via products, programs, and the AWS Field, and 4/ Gather critical startup feedback to inform our product roadmaps. Basic Qualifications:- Bachelor's degree- Experience in Go-To-Market, Business Development, Sales, or Consulting- Experience in machine learning, data mining, information retrieval, statistics or natural language processing, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware- Experience working with customer GenAI model providers or experience within a Frontier GenAI startup/company- Hands-on understanding of open source software, deep learning, and other ML algorithms with hands-on experience running pilots and POCs to demonstrate capabilities to prospects.- Familiarity with agentic coding tools, open-source software and working knowledge of software development tools and methodologies. Preferred Qualifications:- MBA- Experience developing and delivering presentations to large and diverse audiences- Startup background and experience at a VC or PE-backed firm in a Product, BD, or Sales Executive capacity.- Established track record of building rapport with Startup executives and closing strategic deals.- Strong data-based storytelling skills with a high degree of comfort speaking with Startup executives and developers.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, having deep knowledge in local programs, processes, and policies. They offer strong, credible and compelling advice to business leaders on how to manage their team. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation and Employee Relations who support our employees in across the region.Key job responsibilitiesManagers collaborate using different communication channels with the HR Regional Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes. Thanks to their front-line visibility across businesses, HR Regional Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders.• Performance Management: Work with people managers through performance management cases. Analyze data and trends on Employee Relations and performance management, in order to provide input to the business strategy with the relevant HR Business Partner to prevent the recurrence of known issues.• Employee Relations: Support relevant ER processes, including disciplinary & performance improvement programs. Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries. Manage ER cases, in coordination with the Employee Relations and Legal Teams. • People Development: Enable the success of new & experienced managers by leveraging, delivering and improving existing training content and collaborating with the central Talent Development teams to anticipate and address emerging needs. Support managers and employees in identifying training opportunities to further develop functional and managerial skills. Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.• HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.• Change Management: Manage employees’ programs and support managers and HR leaders to drive improvements in employee experience. Provide support to HR Business Partners and the business on change initiativesA day in the lifeThis role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to standardize best practices across India, due to our extensive insights across business lines. Basic Qualifications:- Master's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field- 3+ years of human resource business partner or blend of operations and HR experience- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network- Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization- Experience using strong customer service, communication, and interpersonal skills- Can work proactively and independently, meet deadlines, and deliver on projects and tasks Preferred Qualifications:- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines- Experience with learning assessments/analytics and the ability to influence others through data-driven recommendations- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS is changing how enterprise customers get work done through AI. Our suite of AI products and services puts specialized agentic capabilities in the hands of every knowledge worker — business users, BI analysts, product managers, developers, and supply chain analysts, so they can pull insights from their data and move faster on the work that matters.We're looking for a sales leader to build and own the go-to-market for AWS AI products across Australia and New Zealand (ANZ). You'll identify new industry and vertical opportunities, shape how we take AI-powered solutions to market and help customers work smarter with their organisation's collective knowledge, all backed by AWS's enterprise-grade security. This is a role where you'll define the playbook, not inherit one.Leadership ExpectationsThe successful candidate will demonstrate the ability to define and execute a successful Go-To-Market strategy for AWS in a rapidly evolving AI landscape, lead through others by building and empowering high-performing sales teams and exhibit strategic thinking that balances short-term execution with long-term vision. They must show a track record of building sustainable sales organizations that scale, making data-driven decisions while maintaining focus on customer impact, and possess the backbone to advocate for customer priorities and push for AI adoption.Success requires exceptional relationship-building skills to influence stakeholders across the organization and partner closely with Product and Engineering teams to champion customer needs, translating real-world feedback into actionable solutions. Above all, this leader must be genuinely excited about AI opportunities and inspire that same enthusiasm in their team and customers.This role presents a unique opportunity to shape the future of work through AI, leading the go-to-market strategy for transformative technologies that make AI accessible, secure, and impactful across organizations in Australia and New Zealand.Key job responsibilitiesYou'll lead a talented team of sales specialists, business development leaders, and solution architects to accelerate AI adoption on AWS across ANZ. You and your team will drive the vision, strategies, and execution for our field teams to establish AWS as the leading enterprise AI provider, engage business and technical decision-makers, and create new use cases that showcase our AI capabilities across different industries.Your passion for AI and excitement about AI opportunities will be infectious, inspiring both your team and customers to embrace its transformative possibilities. Your focus on the inputs that drive long-term growth will be a superpower enabling you to drive multiple complex sales programs to meet adoption goals, working side-by-side with our AWS account teams who manage direct customer relationships.This leader will have the technical acumen to understand AWS AI capabilities in detail — from agentic abilities to integration with business systems — and lighten the cognitive load for customers by representing these capabilities in terms of business value to multiple personas. They will create the operating model necessary for successful enterprise-wide AI adoption and long-term customer success.Additionally, as a leader-of-leaders role, this candidate will possess a proven track record of hiring and developing the best sales talent to drive AWS AI growth and innovation across the ANZ market. Basic Qualifications:AI/ML Sales Leadership15+ years of relevant sales and business development experience in cloud and AI technology with a proven track record of building new businesses and driving adoption of innovative technologies at scale. A credible passion and excitement for AI opportunities with deep understanding of how AI technologies transform enterprises and an ability to communicate this in a manner that resonates with both technical and non-technical stakeholders at our customers.Strategic Sales Execution & Revenue ImpactAccomplished enterprise sales leader with experience managing complex customer and partner relationships while building a high performing sales organisations. Track record of implementing enterprise-wide AI initiatives, exceeding revenue targets, and driving measurable business outcomes through strategic vision, cross-functional partnership, and relentless customer focus.Technical Acumen & Executive EngagementTechnical background with exceptional communication skills to articulate the business value of AI solutions to both business and technical audiences at all levels. Proven ability to build executive relationships, a best-in-class public speaking and media presence, with experience in enterprise software sales cycles and change management. Preferred Qualifications:• Experience selling and implementing enterprise-wide AI initiatives• Deep understanding of AI products and services• Technical background in computer science or related fields• Proven and credible public speaking and media presence• Experience with complex enterprise software sales cycles and change management• Passion for AI innovation and ability to inspire others about AI opportunities• Experience operating in the ANZ market with established enterprise relationships across the regionAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin the Programming Foundations Team within Amazon Builder Experience as a Software Development Engineer. The Language Experience team in Builder Tools is the center of excellence for Amazon's use of programming languages, highly-leveraged shared software, and application build tools.Our tools are used in all aspects of the business, and their care and evolution are of critical importance to the effectiveness of Amazon. We're looking for a deeply technical leader interested in sustaining and evolving the shared software platform used by nearly every service within the company. Those with experience evolving broadly distributed and highly complex software libraries, such as large open source projects and mission critical foundational software stacks will be given an opportunity to have company wide impact.Key job responsibilitiesYou will design and build developer tools that Amazon engineers use every day. You will work with the languages and libraries that power Amazon's services, making them easier to use and more reliable. You will help maintain our build tools, compilers and package managers. You will work on our 3PSW repository mirrors. You will collaborate with engineers across Amazon to understand their pain points and build tools that address them. You will write code, review code from teammates, and help others debug issues with our tools.A day in the lifeYour work will directly affect how builders at Amazon do their jobs. We are a language expertise team at the heart of being able to compile and shift software. This is practical work that requires understanding what builders actually need and building tools that solve their problems without getting in the way.About the teamThe Programming Foundations Team is part of Amazon Builder Experience. We work on the basic tools and infrastructure that builders use to write software. Our team includes engineers who care about developer experience and want to make building software at Amazon easier. We do not own customer-facing products directly, but our work affects every team that builds software at Amazon. We focus on doing useful work rather than flashy projects. If you like building tools that help other engineers and want to work on problems that span the whole company, this team might be a good fit. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 168,100.00 - 227,400.00 USD annuallyUSA, VA, Arlington - 168,100.00 - 227,400.00 USD annuallyUSA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

Job DescriptionJoin the Programming Foundations Team within Amazon Builder Experience as a Software Development Engineer. The Language Experience team in Builder Tools is the center of excellence for Amazon's use of programming languages, highly-leveraged shared software, and application build tools.Our tools are used in all aspects of the business, and their care and evolution are of critical importance to the effectiveness of Amazon. We're looking for a deeply technical leader interested in sustaining and evolving the shared software platform used by nearly every service within the company. Those with experience evolving broadly distributed and highly complex software libraries, such as large open source projects and mission critical foundational software stacks will be given an opportunity to have company wide impact.Key job responsibilitiesYou will design and build developer tools that Amazon engineers use every day. You will work with the languages and libraries that power Amazon's services, making them easier to use and more reliable. You will help maintain our build tools, compilers and package managers. You will work on our 3PSW repository mirrors. You will collaborate with engineers across Amazon to understand their pain points and build tools that address them. You will write code, review code from teammates, and help others debug issues with our tools.A day in the lifeYour work will directly affect how builders at Amazon do their jobs. We are a language expertise team at the heart of being able to compile and shift software. This is practical work that requires understanding what builders actually need and building tools that solve their problems without getting in the way.About the teamThe Programming Foundations Team is part of Amazon Builder Experience. We work on the basic tools and infrastructure that builders use to write software. Our team includes engineers who care about developer experience and want to make building software at Amazon easier. We do not own customer-facing products directly, but our work affects every team that builds software at Amazon. We focus on doing useful work rather than flashy projects. If you like building tools that help other engineers and want to work on problems that span the whole company, this team might be a good fit. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 143,700.00 - 194,400.00 USD annuallyUSA, VA, Arlington - 143,700.00 - 194,400.00 USD annuallyUSA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionJoin the Programming Foundations Team within Amazon Builder Experience as a Software Development Engineer. The Language Experience team in Builder Tools is the center of excellence for Amazon's use of programming languages, highly-leveraged shared software, and application build tools.Our tools are used in all aspects of the business, and their care and evolution are of critical importance to the effectiveness of Amazon. We're looking for a deeply technical leader interested in sustaining and evolving the shared software platform used by nearly every service within the company. Those with experience evolving broadly distributed and highly complex software libraries, such as large open source projects and mission critical foundational software stacks will be given an opportunity to have company wide impact.Key job responsibilitiesYou will design and build developer tools that Amazon engineers use every day. You will work with the languages and libraries that power Amazon's services, making them easier to use and more reliable. You will help maintain our build tools, compilers and package managers. You will work on our 3PSW repository mirrors. You will collaborate with engineers across Amazon to understand their pain points and build tools that address them. You will write code, review code from teammates, and help others debug issues with our tools.A day in the lifeYour work will directly affect how builders at Amazon do their jobs. We are a language expertise team at the heart of being able to compile and shift software. This is practical work that requires understanding what builders actually need and building tools that solve their problems without getting in the way.About the teamThe Programming Foundations Team is part of Amazon Builder Experience. We work on the basic tools and infrastructure that builders use to write software. Our team includes engineers who care about developer experience and want to make building software at Amazon easier. We do not own customer-facing products directly, but our work affects every team that builds software at Amazon. We focus on doing useful work rather than flashy projects. If you like building tools that help other engineers and want to work on problems that span the whole company, this team might be a good fit. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 143,700.00 - 194,400.00 USD annuallyUSA, VA, Arlington - 143,700.00 - 194,400.00 USD annuallyUSA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing- Analyse and implement changes to keep quality and productivity at a consistently high level- Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence- Work collaboratively with management-level colleagues to standardize shift practicesA day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Basic Qualifications:- Advanced degree, or Bachelor's degree- Experience in people management- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams- Experience using data to influence business decisions- Experience in English-language communication skills, both written and verbal Preferred Qualifications:- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- Experience working with Lean, Six Sigma and Kaizen techniques- Experience working in another logistics environment- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionA equipe da Amazon Logística está em busca de um(a) Gerente de Operações para se juntar à equipe da AMZL Brasil.Como Gerente de Operações, você será responsável pela operação em uma Estação de Entrega, fornecendo liderança para Líderes de Equipe, Operadores e Prestadores de Serviços de Entrega, gerenciando relacionamentos e desempenho de agências externas. Você trabalhará em um ambiente altamente colaborativo que é mais semelhante a uma start-up do que a uma grande empresa. A atitude adotada é que nenhuma ideia é uma má ideia e as melhores ideias são aquelas que devem ser testadas e experimentadas. Você precisará prosperar e entregar resultados em um ambiente ambíguo, rápido e dinâmico. Se você tem um histórico focado na qualidade e obcecado pelo cliente, que carrega consigo a experiência de trabalhar em um ambiente dinâmico, em constante mudança e ambíguo, adoraríamos ouvir sua opinião.A função envolve: - Estar baseado em um de nossos postos de entrega. A Amazon opera 24 horas por dia, 7 dias por semana, portanto, o trabalho em turnos fará parte dessa função, incluindo noites, finais de semana e feriados. - Supervisão da operação que foca na entrega de pedidos da Amazon direto aos clientes - Apoiar sua equipe de líderes operacionais na gestão diária do posto de entrega. Isso incluirá alocação de mão de obra, liderança de reuniões, atribuição de tarefas e comunicação com fornecedores internos e externos. - Trabalhar com KPIs como On Time Dispatch, First Day Delivery Success e melhorar o atendimento ao cliente. - Pensar analiticamente sobre gerenciamento de projetos com atenção aos detalhes, capacidade de influenciar os outros e habilidades organizacionais excepcionais. - Ser obcecado por métricas e mergulhar fundo para encontrar as causas raízes rapidamente para gerar melhorias. - Encontrar soluções práticas e simples para problemas complexos sem sacrificar a qualidade ou a funcionalidade principal. Utilizando habilidades excepcionais de resolução de problemas e comunicação para influenciar o público comercial e técnico. - Fornecer suporte diário durante a implantação/implementação de novos sistemas/processos e coletar feedback. - Mapeamento de requisitos de negócios, entendimento de processos de negócios, estudo e análise de fluxos de trabalho e desenho de soluções. - Utilizar continuamente ferramentas de software e hardware para garantir operações normais do dia a dia. Garantir que os associados tenham as ferramentas adequadas para realizar o trabalho e coordenar o reparo ou substituição quando necessário. - Comunicar métricas diárias e relatar exceções a outros departamentos de Operações e em toda a Amazon, conforme necessário. Basic Qualifications:- Bachelor's degree or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in people management- Experience in logistics Preferred Qualifications:- Speak, write, and read fluently in English- Knowledge of Kaizen and Lean methodology techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands-on problem-solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilitiesKey job responsibilities include but are not limited to:You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performanceYou will ensure rigorous adherence to safety protocols and procedures during maintenance activities across the siteYou will design and implement comprehensive preventative maintenance programs that enhance operational efficiencyYou will manage and coordinate external contractors while maintaining high-quality service standardsYou will monitor Material Handling Equipment (MHE) metrics and partner with applicable team to address system performance issues and provide analysis across all operations Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon experience- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience- Work flexible schedule including weekends, nights, and holidays- 4+ years of industrial maintenance experience- 2+ years of Computerized Maintenance Management System (CMMS) experience- 2+ years of Microsoft Office products and applications experience Preferred Qualifications:- Master's degree, or Six Sigma Black Belt certification- Experience working with Material Handling Equipment (MHE) integrators- Experience maintaining material handling equipment and integrated systems- Experience in project management- Experience with statistical analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating andproviding best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customerorders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who arebuilding new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on supportto ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide themthe most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure weput smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:• Communicating with customers directly in-person, in addition to communicating via phone and email• Empathizing with and prioritizing customer needs• Upholding company values and respecting every customer• Resolving issues and setting appropriate expectations with customers• Clearly understanding and responding appropriately to the issues that customers present• Consistently composing grammatically correct, concise, and accurate written responses to customer issues• Approaching problems logically and with good judgment to ensure the appropriate customer outcome• Making quick and effective decisions on behalf of the customer• Working a flexible Full-Time (40+ hours per week) schedulePerforming the following tasks, with or without reasonable accommodation• Carry, lift, push and pull up to 49 pounds• Frequently push, pull, squat, bend and reach• Stand and walk during shifts lasting up to 12 hours• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)• Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched anddelivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needsto reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, sothat our customers get a great experience every time without having to contact Amazon.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with ourcustomers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehousesAbout the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Serviceteam. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Ourgoal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels tooffer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS teamis always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in Customer Service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description■ポジション概要 Amazon Transportation Services (ATS) 部門では、年間数億にのぼる商品をお客様とお約束したお届け日に安全かつ正確にお届けすべく、日本全国のAmazon物流拠点を結ぶ大規模な幹線輸送ネットワークを構築・運営しています。1日5,000運行を超えるこの複雑なネットワーク運営の中核を担うRelay Operation Center (ROC) において、幹線輸送における品質を管理するQuality Management (QM) チームのメンバーを募集します。 ROC QMチームは以下の3つの機能を有し、それぞれの品質水準を高めることで、お客様に最上のサービスを提供します。 (1) 幹線輸送（出荷拠点から配達拠点まで）における輸送期日遵守率の品質管理・改善期日順守率全体の数値管理を行います。また輸送キャパシティや拠点での処理能力を超過することで発生する貨物の滞留への初動対応、および中期的な対応精度の向上と最適化に取り組みます。(2) ネットワーク拡大や時季的要因で変動する遅延リスクに対する幹線トラック定刻運行の品質管理・改善トラックの運行は、大型連休や物流の繁閑期、気象条件、交通事故など、様々な要因の影響を受けます。このような環境下において、社内外のステークホルダーと連携し、輸送品質の安定的な維持・向上を実現します。(3) 天候災害発生時（台風・大雪など）の品質維持と早期回復に向けたプロセス管理自然災害が配送網に与える影響を予測・分析し、お客様へのお届け予定日時の調整や配送網の復旧オペレーションを指揮します。また、災害対応プロセスの構築や改善を通じて、安定した配送サービスを実現します。■本ポジションの魅力業界経験を問わず、課題解決や業務プロセス改善に意欲的に取り組めるメンバーが活躍できる環境があり、以下のような魅力があります。- インパクトの大きさ：ROCは日本におけるAmazonの輸送ネットワークの中核を担う組織です。全国のネットワークに影響を及ぼす意思決定に携わり、出荷拠点や配達拠点の担当者、運送会社とも連携した大規模なアクションをリードすることができます。- キャリア成長機会：オペレーション構築、データ分析、プロセス設計など、幅広いスキルを習得できます。将来的にはチームマネジメントの経験も積むことが可能です。また、物流において特定領域に限定されず、セントラルオペレーション、倉庫業務、プランニングなど、総合的な知見を習得できます。- グローバル対応力：EUや北米で実践されているベストプラクティスの導入に関わることができます。また、希望に応じて海外のテクノロジーを日本のオペレーションに最適化して導入するプロジェクトにも参画できます。Amazonの輸送オペレーションの仕組みづくりに携わりながら、様々なスキルを磨くことができます。あなたの経験と可能性を活かし、世界最高品質のECサービスの実現に共に取り組みませんか。Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilities- チームのイニシアティブを理解して、担当する業務領域におけるプロジェクトを推進する。- 管理指標やデータを分析することで現状の課題を見出し、解消のためのアクションやKPIを策定・実行する。- 業務プロセス上の異常を検知し、要因分析と改善に向けた対応を実施する。A day in the life[50%] 品質指標の改善に向けたデータ分析、ステークホルダーとの調整を含むプロジェクト推進 [30%] チームが管理する業務プロセス改善、イレギュラー対応 [20%] ドキュメント、作業手順書の作成勤務地：品川オフィス出社形態：週5日出社（フルタイム勤務）勤務日・シフト：- 通常時：月曜日〜金曜日（平日勤務）- 繁忙期：土日祝日を含むシフト制勤務時間：9:00〜18:00（実働8時間） ※繁忙期や業務状況により、8:00〜20:00の間で実働8時間のシフト勤務となる場合があります。休日・休暇- 月10日休み（年間120日）- 年次有給休暇- 特別休暇About the team本ポジションの所属部門等に関する詳細は、下記リンク先参照ください。サプライチェーンマネジメント(SCM)・ミドルマイル部門の紹介https://www.amazon.co.jp/b/?_encoding=UTF8&node=5637338051東京オフィス(本社)の紹介https://www.amazon.co.jp/b?node=5589794051 Basic Qualifications:- ビジネスレベルの日本語力（会議ファシリテーション および ビジネス文書作成 が可能なレベル）- 中級レベルのExcelスキル（SUMIF関数、VLOOKUP関数、ピボットテーブルを使った分析経験）- プロジェクトマネジメントまたは業務改善の実務経験（業界不問） Preferred Qualifications:- 物流・運輸・流通業界における知見、業務経験- KPI設定/プロセス改善の経験- SQL/Oracle/Redshiftいずれかのデータベースの使用経験- 定量的な分析力および高いITリテラシー- 日常会話レベルの英語力（英語でのメールや文書の理解が可能なレベル）- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) is seeking a Senior Civil Engineer to join the Data centre Design Engineering Team in Dublin, Ireland. In this role, you will lead the design and delivery of world-class data centre facilities across Europe, Middle East & Africa while shaping the infrastructure that powers AWS's global operations. In this role, you'll collaborate with cross-functional teams to solve complex civil engineering challenges, drive innovation in facility design, and directly influence how we build for security, safety, efficiency, and cost effectiveness.The OrganizationAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilitiesAs a Civil Engineer you are responsible for; - Work with the other design and engineering professionals on concepts and build projects.- Create, review and release data centre Civil Engineering designs.- Manage the portfolio of data centre designs and features.- Development and maintenance of Basis of Design, prototype design, and template specifications for civil engineering systems.- Serve as a technical advisor for AWS DC design projects including; review of civil engineering designs such as roads, drainage, civil site works, bulk earthworks, cut/fill analysis, retaining walls; evaluating civil engineering design options, and assessing civil engineering calculation assumptions.- Manage our external civil design consultants.- Coordinate with internal and external MEP design engineers.- Lead initiatives aimed at improving cost, quality, schedule, and consistency.- Work on multiple data centre build and capital improvement projects simultaneously.- Travel for site assessments, consultant selection activities, internal design meetings, construction review, interface with AHJs, design consultants, quantity surveyors, and building owners.- Anticipated travel not to exceed 25%.- Solid working proficient with civil 3D, AutoCAD, Revit, Bluebeam, and MS Office Suite.A day in the lifeAs a Senior Data Centre (DC) Civil Engineer at AWS, you will lead designs for AWS DCs in our Europe, Middle East & Africa (EMEA) geography and impact other projects around the world. As a Senior DC Civil Engineer, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with managing delivery of multiple site designs, solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for Civil Engineering design requirements.About the teamOur team is responsible for achieving a world class uptime for our customers and drive to develop a fleet of buildings that emphasize security, safety, efficiency, and cost effectiveness, while finding new ways to meet AWS’s growing demand.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications:- Bachelor's degree in Engineering or a related field- Professional Engineering or Architectural License- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities- Experience leading engineering design projects and interacting with cross-functional teams Preferred Qualifications:- Knowledge of building codes and regulations for your region- Experience carrying design concepts through exploration, development, and into deployment or mass production- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents- Experience in data center design, construction, operations, or facility maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。※本ポジションの勤務地は東京都町田市に位置する新設物流拠点です。Amazonでは日本のAmazon Logistics （AMZL）チームのデリバリーステーション・オペレーションマネージャーを募集しています。AMZLのゴールはお客様に荷物をお届けする物流の最後の区間、ラストマイルにおいて、世界水準のオペレーションを構築することです。Amazonではお客様により速く、正確に、そして効果的な方法でお届けすることで、お客様の期待を上回るサービスを提供することに重点的に取り組んでおり、日本でもAMZLが急速に拡大しています。デリバリーステーション（DS）のオペレーションマネージャーは、出入荷、ソートオペレーションに対する責任を負い、大きな裁量を任される仕事です。センター長の右腕として、マネージャーレベルの部下を持ち、ソート（仕分け）やディスパッチ（配送ドライバーへの荷物の引き渡し）のオペレーションを指揮します。また、DSで働くメンバーのエンゲージメントを高め、日々のオペレーションの目標を確実に遂行することに加え、さらなる高みを目指してオペレーションの改善や新しいサービスの導入を進めていく改善スキル、推進力が期待されています。【具体的な業務内容】・ソートおよびディスパッチオペレーションのリードおよび監督・シフト全体の安全性、品質、パフォーマンス、カスタマーサービス向上・組織の方針と手順に従っての監督責任・オペレーション目標の達成、および、それを上回る成果の実現・物量等の予測に基づく、戦略的な計画立案、パフォーマンスの評価、問題の解決および人材配置に関するニーズへの対応・チームメンバーのキャリア向上、指導、トレーニングおよび育成・Learning and Talent Developmentチームとのパートナーシップにより、人材の獲得、パフォーマンスとキャリア開発、育成、サクセッションプランに関する計画の立案と実行・シフトとネットワーク全体にわたってのベストプラクティスの創出・展開このポジションに求められるのは、経験に裏打ちされたプロセスの改善能力と、Amazonの成長速度に合わせ、メンバーのモチベーションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です。また、さまざまな経験、バックグラウンドを持つ多様なメンバーと協業していく柔軟性が求められます。まだ若い組織であり、組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています。※こちらの職種は日勤帯を中心としたシフト勤務（土日祝日含む交替制勤務）となりますが、職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます。本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。■部門(トランスポーテーション）紹介：https://www.amazon.co.jp/b?node=5637343051■ラストマイル（AMZL）部門：　https://www.amazon.co.jp/b?node=5609898051■関東エリア勤務地情報：https://www.amazon.co.jp/b?node=5557897051※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? If so, the Amazon supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute the worldwide supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.Amazon obsesses over customers by offering a white glove service where we deliver TVs and other items such as furniture to customers’ homes. AMXL was launched in September of 2018 to support Amazon’s expansion into the >$600B Heavy/Bulky product market share segment. The NA AMXL Supply Chain Execution team (SCE) plays the leading role in the growth and profitability of our network. We are responsible for calibrating our capacity to expected demand, overseeing the health of our end-to-end supply chain, and making structural changes to our network (inbound and outbound connectivity, critical pull times (CPTs), new ship methods, use of 3P carriers, availability of delivery slots, Delivery Service Provider (DSP) and associate hiring, etc.) to meet our cost, growth, and quality goals. Over the last five years, AMXL has become arguably the best Heavy Bulky fulfillment and delivery provider in the world with in terms of Delivery Estimate Accuracy, costs, and fewer customer contacts. Our NA network is currently supporting over $9B in gross merchandise sales (GMS), with expectations of double-digit % growth over the next three years.Key job responsibilitiesThe S&OP team is responsible for aligning and optimizing the FC network plan for labor and capacity constraints, ideal placement and buy volumes, plan accuracy, and improve tools to automate the planning process. Each week, our team provides an updated short to medium term aggregate fulfillment plan (up to 17 weeks) for the AMXL fulfillment network (US). The plan reflects the projected fulfillment needs of the Retail/FBA teams and partners, and includes all inbound and outbound flows across the network. FC leadership uses this plan in making decisions on full-time and temporary labor as well as in supporting other decisions within the FC network.In this role, you will be:- Managing multiple initiatives and projects- Writing strategy documents that clearly communicate supply chain vision to senior leadership- Working with Retail, Finance and Operations partners towards defining supply chain and operating models- Forming cross-functional project teams, planning, organizing, managing, and executing complex projects across multiple organizations and stakeholders- Deep diving complex models and analyzing trade off decisions to ensure the best outcome for our customers- Formulating and owning volume projections and presenting to senior leadershipA day in the lifeThe main task for the S&OP team is to gather Retail/FBA and partner inbound and outbound inventory flow forecasts on weekly basis and turn the forecast into an operational plan. Once a plan is published each Wednesday, the S&OP team then tracks the execution against the plan and provides metrics to retail, ops leadership and the FCs as to performance against the plan. When large variations to the plan are detected, the team will then surface this to the relevant teams responsible and make adjustments when variability becomes too high for the FCs to operationalize.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- Bachelor's degree- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 85,800.00 - 128,600.00 USD annuallyUSA, TN, Nashville - 77,200.00 - 115,800.00 USD annuallyUSA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually

Job DescriptionAs a UX Designer for Shopping Design, you will design solutions for difficult design and technical challenges that enable customers to make confident buying decisions across our growing and diverse product catalog. You'll craft experiences that are simple, fluid, and beautiful while working within defined product strategies to deliver the right information at the right time.You are passionate about customer experience and use design best practices to arrive at the right outcomes. You thrive on solving difficult problems and creating elegant solutions that work seamlessly across devices—with a mobile-first approach that extends to create cohesive multi-device experiences.The Amazon Shopping Design team brings together curious designers who collaborate to power the Amazon shopping experience and deliver innovation at incredible scale. We're excited to welcome a creative and driven designer to help us build best-in-class shopping experiences for millions of customers worldwide.Key job responsibilities* Design solutions for difficult design and technical problems where product strategy is not fully defined* Create conceptual sketches, wireframes, high-fidelity mockups, and prototypes* Collaborate effectively across diverse teams and disciplines to drive alignment and efficiency* Develop and improve design patterns, standards, and processes that scale for your team* Lead brainstorming sessions and present at cross-team reviews to demonstrate features and drive design decisions* Synthesize qualitative and quantitative data (metrics, usability studies) to inform product-level customer experience decisions* Work closely with engineering to incorporate capabilities and constraints of the technology stack* Balance short- and long-term design requirements against engineering constraintsA day in the lifeAs a UX Designer for Shopping Design, you will be a hands-on designer unafraid to take on the toughest challenges, scales their impact with proactive collaboration with other designers, and elevate the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with product, engineering, and business counterparts throughout the organization to launch bar-raising experiences for customers around the world. You have a passion for solving our customers' problems, always putting their needs first.About the teamYou'll join the Shopping Design team at Amazon—a group of designers, technologists, program and product managers who design the global Amazon shopping experience for customers. We own the end-to-end shopping experience, and design the features that make it easy for customers to discover, evaluate, and transact on Amazon. We enable 300+ shopping designers outside of our organization and thousands of tech resources with design patterns, systems, tools, customer insights, and best practices to design a cohesive and delightful shopping CX. Our mission is to design magical shopping experiences that customers use daily and love. Basic Qualifications:- 3+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Bachelor’s or Master’s degree in design, human-computer interaction, or equivalent field Preferred Qualifications:- Experience working in a collaborative team and working directly with developers for implementation of designs- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similarAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually

Job DescriptionThe Workforce Staffing (WFS) Team is looking for a Staffing Lead. In this multi-purpose leadership role; you will own both engagement and optimization for a defined geography (node). Creating a collaborative team environment and a strong candidate oriented culture that ensures deliver of efficient, effective, quality driven service to business partners is essential for success.Key job responsibilitiesCreates a vision, based upon data, for a team/business and develops scalable strategies that capture the best talent and most diverse candidates at the lowest cost per hire and cost per WFS employee· Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses· Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements· Develops and maintains relationships with both internal and external stakeholders to build long term partnerships· Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators· Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand· Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates· Leads and drives projects, of increasing scale and complexity, and manages programs through completion· Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs· Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.· Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node· Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark· Exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction· Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand Basic Qualifications:- 3+ years of human resources experience- Experience with HR processes and systems Preferred Qualifications:- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standardsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. Search Autocomplete and Navigation focuses on helping customers express their shopping intent and navigate search results more effectively. In this role, you will invent universally applicable signals and algorithms to improve suggestion generation, recommendations, and ranking, using LLMs and ML techniques. The improvements you make will help hundreds of millions of customers find the right products faster, from the first keystroke through search result refinement. You will work on problems such as fine-tuning large language models for real-time suggestion generation under strict latency constraints, personalizing recommended content to individual customers, building evaluation frameworks for model selection, and designing data-driven guardrails for LLM-generated content. The work will span the whole development pipeline, including data analysis, evaluation system design, prototyping, A/B testing, and creating production-level systems.Key job responsibilitiesYour responsibilities include but not limited to:* Analyze the data and metrics resulting from traffic into Amazon's product search service.* Design, build, and deploy effective and innovative ML and LLM solutions to improve search experiences.* Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production.* Publish and present your work at internal and external scientific venues in the fields of ML/NLP/IR. Basic Qualifications:- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software development- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience building machine learning models or developing algorithms for business applicationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Palo Alto - 171,600.00 - 222,200.00 USD annually

Job DescriptionAt Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programmes for our customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.Key job responsibilitiesLaunch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverablesUse data to understand operational challenges and create continuous improvement initiativesWork with a variety of other Amazon departments to identify and leverage best practicesWithin a programme environment, lead a multidisciplinary team in overcoming challenges and drive progressManage stakeholders and internal processes, and define standardsA day in the lifeAs a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better.Your work will be integral to your team’s success.About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis permanent, full-time position is located in Dallas, TX.About Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Apprentice (MRA), you will learn to combine electronic, mechanical, computer and control skills at the workplace. During on-the-job learning (OJL) you will work with complex high-performance manufacturing systems and will learn to analyze, troubleshoot, and repair systems to maintain process efficiency. The focus of your role will be to learn the skills and abilities to ensure safety regulations and policies are adhered to, assist in the installation, maintenance, and repair of the automated packaging and distribution equipment, ensure preventative maintenance is conducted on time to a high standard, and provide high levels of equipment availability through continuous improvement. You will be paired with journey workers to carry out their work at various facilities, including high automation and robotics facilities in connection with service operations. You will be expected to work based on technical documents and instructions and carry out your work in compliance with the relevant provisions and safety regulations.You should be an effective communicator, work well in a team, and be self-motivated. You must have the ability to work collaboratively and coordinate your activities with upstream and downstream operations partners. In addition to developing your skills, you will be mentored by senior technicians in order to grow in your role. What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Program Requirements: • Flexible to relocate after completion of the program• Able to enroll in and attend a 9-week training at one of five designated training providers (Location to be assigned post-interview)• Meet the minimum qualifying score on a Mechanical Aptitude TestPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.Key job responsibilitiesKey job responsibilities include, but are not limited to:• You will perform preventative/predictive maintenance of conveyance equipment using the appropriate job plans, procedures, and manuals.• You will conduct maintenance and basic troubleshooting of robotics and robotic work cells.• You will troubleshoot electrical and mechanical problems related to all material handling equipment components.• You will maintain and troubleshoot motors, photo eyes, relays, proximity sensors, solenoids, motor starters, tachs, etc.• You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the head Basic Qualifications:- Associate of Science, or 4+ years of military experience- High School Diploma- 1+ years of PC software experience including Microsoft Word, Excel and Outlook experience- Experience troubleshooting and repairing operational items- Knowledge of mathematics- Experience measurement reading and interpretation- Work flexible schedules including weekends, nights, and holidays Preferred Qualifications:- Experience conducting predictive and preventative maintenance procedures- Experience troubleshooting and diagnosing material handling equipment (MHE)- Experience implementing safety standards- Experience reading blueprints and electrical schematicsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, Dallas - 26.00 - 26.00 USD hourly