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    Job DescriptionJoin Amazon's Worldwide Promotions team and drive the transformation of Amazon's global promotions experience and high-velocity events platform. Our team is at the forefront of developing innovative promotional technologies that reach millions of customers every day and drive significant business impact across Amazon. This is an exciting time to join the team, as we're reimagining how customers discover and engage with deals and promotions around the world.In this high visibility Sr. PMT role, you'll envision and launch new promotions features that millions of customers use every day and contribute big, game-changing ideas to our long-term vision. You'll also run customer-facing experiments that drive significant impact and improve the promotions shopping experience worldwide.To succeed in this role, you'll need strong CX instincts and a passion for delivering great customer experiences; excellent written communication and strategic thinking skills and executive presence to guide UX and business decisions, often at senior leadership levels; and a demonstrated ability to earn trust with UX and tech teams and a diverse set of partners across Amazon.Key job responsibilities- Contribute to our strategic vision and think big about how we can use relevant, timely promotions to drive customer interest and actions - Listen to and balance the needs of cross-org stakeholders, which you will turn into crisp business requirement documents and up-leveled leadership summaries- Transform complex technical and business challenges into elegant, scalable solutions that serve millions of customers globally- Design and run innovative CX experiments to learn about what drives customer engagement and business outcomes, and drive feature launch decisions- Lead key portions of the technical product roadmap for displaying promotional savings across the store- Drive cross-functional collaboration between UX design and engineering to deliver seamless promotional experiences- Own key performance metrics and strategic objectives for promotion adoption and business growthAbout the teamWWPE is a cross-functional, highly collaborative team - it represents a unique mix of technical, marketing, and program management talent who are all passionate about improving customers' experiences on Amazon. We also pride ourselves on providing an environment where people can do their best work and investing in your development and career growth. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in building and driving adoption of new tools- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually
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    Job DescriptionAs a Supply Chain Manager within Sales and Operations Planning (S&OP), you will have the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a S&OP Supply Chain Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Successfully operate and influence in a cross-functional capacity to create the 16 week S&OP plan- Data mine by leveraging SQL to influence key business decisions- Demonstrate strong Customer focus- Work with tech teams to streamline the planning tools for accuracy and efficiency- Identify, prioritize, and implement processes to eliminate defects in the supply chain- Create, develop, and drive solutions that lead to a richer end to end customer experience- Execute thorough root cause analysis and deliver resultsA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 85,800.00 - 128,600.00 USD annuallyUSA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
  1. Amazon

    BD Manager, HCLS - Shanghai

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    Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.The ideal candidate will possess public cloud experience, solution selling expertise, and business acumen to promote strategic growth and shape the future of cloud computing within the Healthcare and Life Sciences industry.Key job responsibilities- Drive two-digital revenue and market share growth within assigned strategic/named accounts in the Healthcare and Life Sciences sector- Develop and execute comprehensive account plans and manage all key customer relationships, including strong C-level engagement- Accelerate customer adoption by identifying new opportunities, expanding existing usage, and leading customers through cloud migration journeys- Maintain a robust customer pipeline with accurate forecasting and reporting- Manage complex contract negotiations and work with partners to extend reach and drive adoptionAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications:- 5+ years of technology related sales, business development or equivalent experience- Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams- Experience in English-language communication skills, both written and verbal Preferred Qualifications:- Knowledge of cloud computing technologies- Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Experience solving problems with technology in the Healthcare/Life Sciences IndustryOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionPosition: HR Ops AdminAbout Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. The individual will implement HR plans and solutions in order to achieve strategic business results. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. Key to the position is the ability to keep the team organized, prioritized and on time while also serving as a "go to" for all areas and departments which dovetail with HR. This candidate will help foster a cooperative and communicative atmosphere. Key job responsibilities• Ensure proper on-boarding of associates at station by coaching the Team leaders and Learning ambassadors of the stations• Partner with COEs to correct anomalies in attendance/leave/payroll• Own and lead the associate centered leadership (ACL) practices for the station in coordination with HRBP• Build engagement and connect with the workforce along with HRBP • Maintain headcount with respect to LM by coordination with HRBP and WFS team• Partner with HRBP and site leaders to maintain station internal and external positive ER climate. • Connect, coach and engage with the ops and support employees at station• Develop fluency in HR policies and help the business in implementation, adherence and compliance of the same• Support HRBP by using and preparing MIS and data to derive insights for improving station scorecards• Work on CI and Station/Territory level kaizen• Maintain 100% labor compliance for the station• Coordinate with manpower agency to close disciplinary tickets, payroll, benefits along with manpower agency Basic Qualifications:- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- Experience in confidential environments- Bachelor's degree or equivalent Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. Our operations team ensures that millions of customers across the globe receive visually compelling, culturally appropriate, and linguistically accurate content experiences by reviewing and refining AI-generated artwork for publishing on Prime Video.In this role, you will be the quality gatekeeper for AI-generated creative assets across multiple languages — ensuring every piece of artwork, text, and imagery that reaches our customers meets Prime Video's high bar for accuracy, cultural relevance, and visual appeal. You will combine creative expertise with a detail-oriented mindset to review, edit, and improve content while collaborating on the development of AI tools that drive operational efficiency. This is a role for someone who thrives at the intersection of creativity, technology, and localization — and who is passionate about delivering a world-class viewing experience to a global audience.Key job responsibilities• Review AI-generated artwork — including subtitles and dubbed audio embedded in the image, to identify errors in image quality, such as: title placement, aesthetics, translation accuracy, and cultural appropriateness.• Review metadata and other references to the video content to help you understand the intent of the artwork.• Apply your creative skills to edit and refine images in accordance with established guidelines. • Assist in the development, testing, and implementation of AI tools to be used in the operations.• Collaborate with cross-functional teams to understand requirements and input user stories to improve our tools and processes.• Contribute to the continuous improvement of operational processes and workflows to enhance the efficiency and effectiveness of the organization.• Provide guidance and training to team members on quality review processes, sharing your expertise in localization and content standards. Basic Qualifications:- Bachelor's degree or equivalent- Speak, write, and read fluently in English, and have the ability to take direction in English- Bachelor's degree or above- • Speak, write, and read at an advanced fluency level in a secondary language (i.e. Spanish, German, French, Italian, Japanese, Korean, or Mandarin Chinese)- • 1+ year experience with creating or modifying digital artwork- • Proficiency in using Microsoft Office products and applications- • Demonstrated ability to work independently and make complex investigative decisions with minimal guidance- • Proven ability to collaborate effectively with project managers, auditors, and subject matter experts to clarify context and resolve queries Preferred Qualifications:- • Experience using design tools, i.e. Photoshop- • Passion for the media and entertainment industry, particularly streaming services- • Experience in translation or content localization- • Strong analytical and problem-solving skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAs part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon WorkSpaces has protected and empowered enterprise work for over a decade. Now we are reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work, not just infrastructure that delivers applications.Today, over one million users rely on WorkSpaces daily. Tomorrow, those workspaces will host AI agents alongside humans — agents that code, troubleshoot, analyze, and act on behalf of their users, governed by the same identity and security policies as the people they serve. We are building the platform that makes this possible: a new identity architecture that treats humans and agents as first-class citizens, a unified cross-platform agent that ships features to Windows and Linux simultaneously, a next-generation client (Springboard) that communicates intelligently with users, and AI-powered admin experiences that replace 300 configuration choices with a single conversation.This is not incremental. We are rethinking the desktop from the silicon up — from GPU-powered workstations for builders and AI workloads, to conversational setup experiences, to autonomous troubleshooting that resolves issues before users notice them. We compete with Microsoft, Citrix, and Omnissa — and we intend to leapfrog them by building the workspace that was designed for the agentic era, not retrofitted for it. The RoleWe are looking for a Principal Technical Program Manager who wants to be the connective tissue of this transformation. This is a cross-functional IC role at the center of everything we ship. You will own end-to-end program execution across the Agentic WorkSpaces portfolio — driving delivery across 6+ engineering teams, 3+ platform dependencies, 19 production regions, and multiple partner motions. You will operate at the intersection of engineering, product, and GTM, translating bold product vision into sequenced milestones that land on time and at quality.You are self-driven, comfortable with ambiguity, and biased toward action. You think big about what the workspace of the future looks like — and then you build the plan to get there. You influence across Amazon without authority, make hard trade-off decisions with incomplete information, and turn "Won" into "Done." You want to solve challenging problems in identity, AI, and desktop infrastructure at a scale that matters. Key job responsibilitiesKey Job Responsibilities• Own programs with significant complexity and broad cross-organizational impact. You will drive the identity modernization strategy — ensuring it lands as a coherent platform, not disconnected features.• Drive large engineering efforts that solve significantly difficult problems with complete independence. Translate an 18-month, 3-phase identity strategy and multi-year platform roadmap into detailed execution plans with clear milestones, owners, and decision points.• Identify risks and opportunities in technical strategies, architectures, and organizational structures. See around corners — flagging dependency conflicts with IAM Identity Center, Bedrock AgentCore, EC2, and DCV teams before they become blockers.• Drive projects cross-functionally and build partnerships across AWS. Work with field sales (PROPEL/Nexus), ISV partners (Citrix, Omnissa), and GTM teams to ensure what we build translates into customer adoption. Ensure security and identity objectives are met without imposing a performance tax on agent workflows.• Establish metrics, mechanisms, and reporting cadences that give leadership confidence in delivery health. From weekly execution reviews to S-Team goal reporting, you build the operating rhythm that keeps a complex organization aligned.• Manage launch coordination for multi-region, multi-platform releases across 6 OS variants. Ensure features ship simultaneously across Windows and Linux via the unified agent architecture — no more "Windows first, Linux later."• Deliver findings, recommendations, and remediation steps when programs go off-track. Support deep-dive assessments and ad-hoc analysis. You are the person who turns ambiguity into action.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business- 10+ years of program management, tech program management, or related experience- Experience managing programs across cross-functional teams, building processes and coordinating release schedules- Experience delivering complex, multi-phase platform migrations or modernization programs- Strong technical depth — ability to engage on architecture decisions involving identity protocols (SAML, OIDC), networking, and OS-level systems- Track record of delivering results in ambiguous, fast-moving environments where requirements evolve- Excellent verbal and written communication skills; ability to present to VP/SVP audiences- Bachelor's degree in Computer Science, Engineering, or equivalent experience Preferred Qualifications:- BA or BS degree in a related field (MBA preferred)- Experience in deploying identity and access management systems, or experience with Active Directory- Experience in technical support in a distributed computing environment that includes supporting end user desktop applications and tools- Experience driving partner-dependent programs (ISVs, GSIs, or technology partners)- Familiarity with AI/ML agent architectures, agentic workflows, or AI-powered product experiences- Experience with S-Team or VP-level goal reporting and mechanisms at Amazon- MBA or advanced technical degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title:Team LeadLocation: MumbaiEssential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Mumbai-Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvementEssential Skills Strong execution skills, Action oriented. Resourceful to identify the way to get things done using limited resources.Ability to navigate ambiguity and drive clarity for the team in evolving situations.Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingKey job responsibilities1) Team management.2) Cost Utilization.3) Overall Losses Monitored. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Speak, write, and read fluently in EnglishOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionJoin the world class safety culture at Amazon Web Services (AWS) and be part of supporting the largest cloud computing infrastructure team as a Regional Safety Engineer. As the Regional Safety Engineer you will own the Health and Safety function of your respective area. You will be responsible for improving the health and safety of our data centers, advancing safety culture, and protecting our employees. Each day you will work with our data center engineers, the people who make the cloud go. They are working with electrical switching equipment, large scale air handling mechanical systems, and critical IT gear. You will work closely with experts in security, construction, operations, logistics, compliance, corporate counsel, and human resources to further the global health safety program. You will partner with employees as well as contractors to achieve health and safety goals and improve our already strong safety culture. As AWS increases data capacity you will partner with construction managers to ensure risks are identified and mitigated prior to live operations. You will work in a fast-paced environment where our operations are rapidly changing, advocating safe changes in the face of new infrastructure, new tools, and new products/processes.Key job responsibilitiesResponsibilities: - Implement health and safety standards, policies and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene assessments, and applicable safety regulations.• Conduct health and safety audits of data centers and active construction sites to ensure compliance with health and safety requirements as well as life safety requirements• Ensure compliance and implementation of global health and safety programs that exceed regulatory requirements.• Develop health and safety plans for on-site emergencies, business continuity, and other unique events.• Maintain adequate safety record keeping and data integrity.• Perform data trend analysis to present to cluster leadership to support business and safety initiatives.• Consult and partner with the AWS compliance team for interpretations and guidance.• Identify risks and partner with Operations to remediate via the hierarchy of controls.• Daily interactions with our customers delivering health and safety guidance.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Inclusive Team CultureWe’re committed to celebrating our differences here at AWS. Our employee-led affinity groups foster a culture of inclusion that empower all Amazonians to be proud of who we are. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, serve as a foundation for continuous learning about our diverse perspectives.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Experience handling confidential information- • Bachelor’s Degree and 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience OR 8 years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Preferred Qualifications:- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Professional safety qualification, or similar risk or compliance credentials- Experience with Generative Artificial Intelligence (GenAI), and ExcelAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, GARLAND - 74,200.00 - 129,800.00 USD annually
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    Job DescriptionAmazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.Key job responsibilities- Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient - Audit processes for compliance and work to close any gaps - Analyse feedback and use data to own and implement process improvements at the site - Work with station management and other stakeholders to identify and solve process-related issuesA day in the lifeAs a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place. You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities. About the teamAmazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business. Basic Qualifications:- Bachelor's degree, or Master's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience using data to influence business decisions- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams Preferred Qualifications:- Experience with process improvements (Lean Six Sigma and/or Kaizen)- Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionJoin Amazon Pharmacy's Supply Chain Engineering team in Bangalore and build the systems that determine how medications reach patients. You will design and develop ML-driven supply chain technology: demand forecasting models that predict prescription volume, procurement systems that optimize purchasing under expiry and regulatory constraints, placement algorithms that position inventory across fulfillment centers, and planning systems that allocate capacity to meet patient demand. You will work at the intersection of software engineering, operations research, and machine learning.This is a founding team. You will build new systems from scratch, not maintain legacy code. You will work with large-scale datasets, ML models in production, and distributed systems that must be highly available because medication access depends on them. Pharmacy supply chains are unlike retail: demand is driven by prescriptions (not browsing), products expire, controlled substances require compliance layers, and regulations vary by state. Every system you build operates under these constraints.We are building an AI-native engineering team. You will use AI-augmented development workflows daily: code generation, automated testing, AI-assisted code review. We expect engineers who learn fast, build smart, and own their systems end-to-end from design through production operations.Key job responsibilitiesKey job responsibilitiesA. System Design & Development • Design and build scalable, resilient services for supply chain optimization: forecasting, procurement, placement, or planning • Develop ML-integrated systems that improve over time: learned demand models, intelligent reorder logic, placement optimization • Write high-quality, well-tested code and participate actively in code reviews • Implement operations research techniques in production: optimization solvers, simulation engines, probabilistic demand models, safety stock calculations • Follow supply chain engineering best practices: backtesting against historical data, offline evaluation before deployment, experiment design for measuring real-world supply chain impact • Build data pipelines that process large-scale pharmacy supply chain signals: prescription fills, supplier lead times, inventory positions, drug expiry datesB. Operational Ownership • Own the systems you build end-to-end: design, development, testing, deployment, monitoring, and oncall • Build robust observability: metrics, alarms, dashboards that surface supply chain health in real time • Participate in oncall rotations and drive root-cause analysis for production issues • Design for failure: implement graceful degradation, circuit breakers, and fallback strategies for mission-critical servicesC. Collaboration & Growth • Partner with Applied Scientists to productionize ML models and experimentation frameworks • Work with product managers to translate business problems into technical designs • Collaborate across time zones with US-based teams on priorities, design reviews, and operational handoffs • Contribute to a learning culture: share knowledge, mentor peers, and drive engineering best practicesD. Innovation • Leverage AI tools to accelerate development velocity and improve code quality • Identify opportunities for automation and ML within your domain • Propose and execute on technical improvements that reduce operational toil or improve system performance • Stay current with advances in supply chain ML, optimization, and distributed systems Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of machine learning model architecture and inference Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you passionate about operational excellence, service lifecycle management, and building high-performing engineering teams? We're looking for a **Senior Software Development Manager (SSDM)** to lead our newly formed **Production Engineering** team within the Developer AI Experience (DAE) organization supporting Kiro.The Production Engineering team is responsible for assuming ownership of KTLO (Keep The Lights On) services that are critical to customers but fall outside of Kiro's core product offering. As the SSDM, you will serve as the GM delegate for this team—driving product decisions on whether to maintain, sunset, transfer, or decommission services, setting operational standards, and ensuring continued customer excellence while minimizing disruption to Kiro's innovation velocity.This is a unique leadership opportunity to build a team from the ground up, define its operating model, and leverage AI-powered tooling (including AWS Ops Agent) to reimagine how sustaining engineering is done at Amazon.Key job responsibilities- **Strategic Service Ownership:** Evaluate a portfolio of inherited KTLO services and determine the path forward for each—shutdown, transfer to consuming teams, sunset via the Walkman deprecation process, or long-term maintenance. - **Team Leadership:** Lead a team of 10+ SDEs and an SDM, setting vision, operational standards, and a culture of ownership and continuous improvement. - **Operational Excellence:** Maintain all services at or above AWS operational standards, including on-call support, incident response, software updates, and AWS Campaign compliance. - **Transition Management:** Drive a structured ownership transition from existing feature teams through knowledge transfer, shared ownership, and full independence phases. - **Cost Optimization:** Reduce overall operational load by leveraging AI tools to automate operations and minimize maintenance burden. - **Stakeholder Management:** Partner with Kiro leadership, feature teams, and dependent service consumers to negotiate service transitions, deprecation timelines, and ownership transfers. - **Risk Mitigation:** Manage complex service transitions (MPS, RTS, Maestro) with careful sequencing to avoid customer impact, ensuring services are transitioned only after traffic offboarding is complete. - **Talent Development & Retention:** Create an engaging team environment despite the sustaining engineering mission by fostering innovation through AI adoption, automation, and professional growth opportunities.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment- Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent- Experience hiring, developing and promoting engineering talent- Experience managing teams of 10+ engineers across multiple workstreams- Track record of building and operating large-scale distributed systems in a production environment- Experience with service lifecycle management, including deprecation, migration, and operational rundown of legacy systems- Strong technical judgment to make build vs. buy vs. sunset decisions across a portfolio of services Preferred Qualifications:- Experience partnering with product and program management teams- Experience designing and developing large scale, high-traffic applications- Master's degree in computer science, computer engineering, or related field, or PhD- Knowledge of AWS services- Experience in crisis management and response or equivalent- Experience in Developer Tools, IDE/Cloud Development, or AI/ML infrastructure domains- Experience leading organizational transitions, team mergers, or service ownership transfers at scale- Track record of leveraging AI/automation tooling to reduce operational burden- Demonstrated ability to manage ambiguity and drive clarity across multiple stakeholder groups with competing prioritiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually
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    Job DescriptionSi invitano a candidarsi persone appartenenti alle Categorie Protette ai sensi della L.68/99AWS Infrastructure Services gestisce la progettazione, la pianificazione, la consegna e il funzionamento di tutta l'infrastruttura globale AWS. In altre parole, siamo le persone che mantengono il cloud operativo. Supportiamo tutti i data center AWS e tutti i server, lo storage, le apparecchiature di rete, alimentazione e raffreddamento che garantiscono ai nostri clienti l'accesso continuo all'innovazione su cui fanno affidamento. Lavoriamo sui problemi più complessi, con migliaia di variabili che influenzano la supply chain — e stiamo cercando persone di talento che vogliono aiutarci.I Logistics Secialist monitorano i livelli di inventario per garantire che vengano mantenuti livelli di stock adeguati a supportare le attività di costruzione e riparazione. Ricevono componenti, gestiscono l'inventario e distribuiscono componenti secondo necessità ai tecnici e agli ingegneri del Data Center. Sono responsabili del carico e scarico delle spedizioni e del trasporto di componenti tra diverse sedi.Questa posizione comporta il sollevamento frequente di materiali e prodotti. I Logistics Secialist sono tenuti a mantenere registrazioni precise di tutte le merci in entrata e in uscita dall'azienda.Cerchiamo candidati che possiedano una forte etica del lavoro, attenzione ai dettagli, capacità di rispettare le scadenze e un impegno verso la Sicurezza e l'Eccellenza Operativa.Key job responsibilities• Revisione dell'inventario del Data Center, delle spedizioni in entrata e della domanda continua per garantire che vengano mantenuti livelli di stock adeguati in tutte le sedi a supporto delle attività di costruzione e riparazione.• Collaborazione con il Logistics Manager per creare piani per ottimizzare il flusso di componenti durante il loro ciclo di vita; tracciamento della posizione, movimento, età e rotazione dell'inventario.• Stretta collaborazione con i tecnici e gli ingegneri del Data Center per fornire componenti rapidamente e con precisione.• Collaborazione con Procurement e Hardware Engineering per acquistare nuovi componenti e interfacciarsi direttamente con i fornitori per elaborare RMA e ricevere sostituzioni.• Mantenimento di dashboard metriche aggiornate e creazione di report per fornitori interni ed esterni e per il management secondo necessità.• Assemblaggio, indirizzamento, preparazione e organizzazione della spedizione di merci e materiali.• Assistenza nella programmazione giornaliera delle consegne e dei ritiri da e verso le varie località.• Mantenimento di registrazioni precise di tutte le merci in entrata e in uscita dall'azienda.SICUREZZA:• I Logistics Secialist devono comprendere tutti gli aspetti della produzione, aderire a rigorosi standard di sicurezza, mantenere livelli molto elevati di qualità.REQUISITI FISCI:• Richiesta movimentazione manuale e sollevamento di attrezzature (limiti di peso in conformità con le normative) • Gestione delle spedizioni in arrivo, disimballaggio di scatole e verifica del contenuto • Lavoro in aree rumorose con temperature più calde e più fredde rispetto alle condizioni ambientali standard degli ufficiSEDE DI LAVORO: I nostri data center si trovano in aree remote fuori Milano, dove l'accesso tramite trasporto pubblico può essere limitato. Pertanto, è richiesta una patente di guida UE valida e un veicolo personale per questo ruolo.A day in the lifeEsperienze DiverseAWS valorizza le esperienze diverse. Anche se non soddisfi tutte le qualifiche e competenze preferite elencate nella descrizione del lavoro, incoraggiamo i candidati a candidarsi. Se la tua carriera è appena iniziata, non ha seguito un percorso tradizionale o include esperienze alternative, non lasciare che questo ti impedisca di candidarti.Perché AWS?Amazon Web Services (AWS) è la piattaforma cloud più completa e ampiamente adottata al mondo. Abbiamo aperto la strada al cloud computing e non abbiamo mai smesso di innovare — ecco perché i clienti, dalle startup di maggior successo alle aziende Global 500, si affidano alla nostra robusta suite di prodotti e servizi per alimentare le loro attività.Cultura di Team InclusivaQui in AWS, è nella nostra natura imparare ed essere curiosi. I nostri gruppi di affinità guidati dai dipendenti promuovono una cultura di inclusione che ci consente di essere orgogliosi delle nostre differenze. Eventi continui ed esperienze di apprendimento, incluse le nostre conferenze Conversations on Race and Ethnicity (CORE) e AmazeCon (diversità di genere), ci ispirano a non smettere mai di abbracciare la nostra unicità.Mentorship e Crescita ProfessionaleStiamo continuamente alzando il nostro standard di performance mentre ci sforziamo di diventare il Miglior Datore di Lavoro. Ecco perché troverai infinite risorse di condivisione della conoscenza, mentorship e altre risorse per l'avanzamento di carriera qui per aiutarti a svilupparti in un professionista più completo.Equilibrio Lavoro/VitaValorizziamo l'armonia tra lavoro e vita privata. Raggiungere il successo sul lavoro non dovrebbe mai avvenire a spese di sacrifici a casa, motivo per cui ci impegniamo per la flessibilità come parte della nostra cultura lavorativa. Quando ci sentiamo supportati sul posto di lavoro e a casa, non c'è nulla che non possiamo realizzare nel cloud.Il teamTi unirai a un team diversificato di ingegneri software, hardware e di rete, specialisti della supply chain, esperti di sicurezza, operations manager e altri ruoli vitali. Collaborerai con persone in tutta AWS per aiutarci a fornire i più alti standard di sicurezza e protezione fornendo al contempo una capacità apparentemente infinita al costo più basso possibile per i nostri clienti. E sperimenterai una cultura inclusiva che accoglie idee audaci e ti dà il potere di portarle a compimento.Il contratto collettivo nazionale di lavoro applicabile a questo ruolo è Logistics Specialist. La posizione è inquadrata al livello 5 o superiore, in base alle competenze, capacità ed esperienza del/della candidato/a.La retribuzione lorda minima per questa posizione è indicata di seguito. La retribuzione indicata corrisponde a un impiego a tempo pieno. Per un impiego a tempo parziale, la retribuzione sarà adeguata proporzionalmente.Il pacchetto retributivo di Amazon può includere ulteriori componenti retributive, ove applicabili.Il team di selezione condividerà la retribuzione finale, in base alle competenze e ai requisiti.Oltre ai benefici previsti dalla legge e quelli applicabili al CCNL di riferimento, potrebbero essere previsti ulteriori benefici aziendali, soggetti a termini aggiuntivi. ITALIA, Milano – EUR 25,600 lordi annui. Basic Qualifications:- Livello base di inglese (A1/A2)- Esperienza come professionista logistico a supporto di cicli di inventario, spedizioni, funzioni di manutenzione e controllo stock- Patente di guida EU- Disponibilità di mezzo di trasporto proprio per raggiungere i nostri data center situati fuori Milano Preferred Qualifications:- Precedente esperienza in ambito logistico/magazzino- Conoscenza base Microsoft Office- Esperienza con attrezzature logistiche (transpallet manuali ed elettrici)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  2. Amazon

    Area Manager II - Hagerstown

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    Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Hagerstown - 70,000.00 - 90,900.00 USD annually
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    Job DescriptionAre you passionate to join an innovative team of scientists and engineers who use machine learning and AI techniques to create state-of-the-art solutions to help seller succeed on Amazon? The Selling Partner Selection Success org is looking for a Principal Applied Scientist to lead us on our mission to provide selection success support on Amazon, and empower sellers to grow their business and provide a great customer experience.As a Principal Applied Scientist on our team of scientists and engineers, you will have opportunities to create significant impact on our systems, our business and most importantly, our customers as we take on challenges that can revolutionize the e-commerce industry. You will identify specific and actionable opportunities to solve business problems, propose state-of-the-art solutions and collaborate with engineering, and business teams for future innovation. You need to be a great translation between ambiguous business domains and rigorous scientific solutions, an expert at inventing and simplify, and a good communicator to surface insights and recommendations to audiences of varying levels of technical sophistication.Key job responsibilities- Drive and advocate technical vision that drives the significant business impact- Use machine learning and AI techniques to create scalable seller-facing solutions- Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes- Design, development and evaluation of highly innovative models- Work closely with software engineering teams to drive real-time model implementations and new feature creations Basic Qualifications:- PhD in computer science, machine learning, engineering, or related fields- 8+ years of applied research experience- Experience translating real business problems into state-of-art production systems at scale- Deep expertise and familiarity with the scientific foundation and latest development- Excellent programming skills in Python and deep learning frameworks (PyTorch, TensorFlow) Preferred Qualifications:- Demonstrated leadership in building and scaling agentic AI applications in production- A history of building and scaling world-class teams and mentoring senior ICs to achieve career breakthroughAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 198,900.00 - 269,000.00 USD annually
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    Job DescriptionAre you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique opportunity to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer.As an Applied Scientist, you will work with talented peers pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors.This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work at scale. This position requires experience with developing Multi-modal LLMs and/or Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms.Key job responsibilities- Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications.- Research and implement the state-of-the-art computer vision and Vision Language models algorithms.- Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices- Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors. Basic Qualifications:- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Have publications at top-tier peer-reviewed conferences or journals- Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms, vision-language models (VLMs) or large language models (LLMs) Preferred Qualifications:- Experience creating novel algorithms and advancing the state of the art- 4+ years of deep learning, computer vision, human robotic interaction, algorithms implementation experience- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership- Experience shaping business strategy for technical products or services for large enterprises or partnersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually
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    Job DescriptionAWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space.Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.Eligibility requirements:* Fluency in written and spoken German and English is required.* This role requires you to be a national of an EU member state.* Amazon will provide relocation support for successful applicants relocating within the European Union.* This position involves On-call responsibility.Key job responsibilitiesFirst and foremost this is a customer support role – in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.A day in the lifeAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in Linux OS and network troubleshooting, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in managing and troublshooting network- Excellent Oral/Written communication skill in the English and German language.- A bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position.- This role requires you to be a national of an EU member state. Preferred Qualifications:- Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)- Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or NetworkingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.Key job responsibilities- Supervise contractors who perform servicing or preventive maintenance.- Operate and maintain mechanical and electrical equipment.- Perform root cause analysis of equipment failures.- Troubleshooting of facility and rack-level events within internal SLA.- Ensure all safety procedures are adhered to while performing work.- Able to work a 12 hour shift (rotating 3 to 4 day work weeks).- Take daily operational readings of all mechanical and electrical equipment.- Utilize internal management systems to coordinate building workflows.Physical Requirements:All physical requirements are expected with reasonable accommodations- Walk job sites in uneven terrain.- Work at heights and from ladders.- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.- Work shifts longer than eight hours in duration.- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Bend or twist the body into unusual positions while working- Perform physical tasks all day without becoming overly tired- Use hands to manipulate small wires and objects- Push or pull heavy objects into position- Work in a noisy environment- Work at depths, such as under raised floorsAbout the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Work flexible schedule including weekends, nights, and holidays- -2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience- -2+ years of Microsoft Office products and applications experience Preferred Qualifications:- 2+ years of data center engineering experience- Experience reading and writing procedures, technical documents, and engineering drawings- vocational/technical training or an associate degree or above, or 4+ years of military experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IN, NEW CARLISLE - 37.00 - 65.00 USD hourly
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    Job DescriptionAmazon.com strives to be Earth's most customer-centric company where customers can shop in our stores to find and discover anything they want to buy. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated and friendly work environment.Economists at Amazon partner closely with senior management, business stakeholders, scientist and engineers, and economist leadership to solve key business problems ranging from Amazon Web Services, Kindle, Prime, inventory planning, international retail, third party merchants, search, pricing, labor and employment planning, effective benefits (health, retirement, etc.) and beyond. Amazon Economists build econometric models using our world class data systems and apply approaches from a variety of skillsets – applied macro/time series, applied micro, econometric theory, empirical IO, empirical health, labor, public economics and related fields are all highly valued skillsets at Amazon. You will work in a fast moving environment to solve business problems as a member of either a cross-functional team embedded within a business unit or a central science and economics organization. You will be expected to develop techniques that apply econometrics to large data sets, address quantitative problems, and contribute to the design of automated systems around the company.About the teamThe International Seller Services (ISS) Economics team is a dynamic group at the forefront of shaping Amazon's global seller ecosystem. As part of ISS, we drive innovation and growth through sophisticated economic analysis and data-driven insights. Our mission is critical: we're transforming how Amazon empowers millions of international sellers to succeed in the WW digital marketplace.Our team stands at the intersection of innovative technology and practical business solutions. We're leading Amazon's transformation in seller services through work with Large Language Models (LLMs) and generative AI, while tackling fundamental questions about seller growth, marketplace dynamics, and operational efficiency.What sets us apart is our unique blend of rigorous economic methodology and practical business impact. We're not just analyzing data – we're building the frameworks and measurement systems that will define the future of Amazon's seller services. Whether we're optimizing the seller journey, evaluating new technologies, or designing innovative service models, our team transforms complex economic challenges into actionable insights that drive real-world results.Join us in shaping how millions of businesses worldwide succeed on Amazon's marketplace, while working on problems that combine economic theory, advanced analytics, and innovative technology. Basic Qualifications:- PhD in economics or equivalent Preferred Qualifications:- 2+ years of industry, consulting, government, or academic research experience- Knowledge of at least one statistical software package such as R, Stata, Matlab, SAS- Experience in prediction and forecasting in a research or industrial environment- Experience with handling of large datasetsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually
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    Job DescriptionAmazon is seeking an experienced Technical Program Manager to own the strategy and delivery of complex, first-time automation infrastructure deployments across our global fulfillment network. In our Robotics Delivery and Packaging Innovation International team, where we transform complex automation technologies into efficiently deployable solutions on a global scale. You'll define deployment strategies and plans where none exist, own the full lifecycle of complex cross-functional infrastructure builds from concept through go-live and steady-state handover, and build the mechanisms and predictable process paths that enable downstream teams to scale without direct oversight. You'll influence within a VP organisation, advise Senior Managers and Directors on deployment strategy and trade-offs, and actively mentor and develop junior engineers. Working across multiple technologies and regions will accelerate your impact through exposure to diverse stakeholders, regulatory environments, and technical challenges. Amazon's culture encourages an entrepreneurial approach and expects engineers and managers alike to take a high level of ownership in solving complex problems in a fast-paced environment. The role could be based in Berlin, Düsseldorf, Munich, Barcelona, London or Vercelli with ~50% travel across Europe during peak deployment season, with occasional international travel.Key job responsibilities- Define and own the end-to-end infrastructure deployment strategy for complex, first-time automation technologies where deployment plans and build strategies do not yet exist - Manage the full lifecycle of complex, cross-functional infrastructure builds — unblocking teams, increasing speed of delivery, and negotiating resources and priorities across multiple teams - Lead cross-functional alignment within a VP organisation, advising Senior Managers and Directors on technical trade-offs, deployment decisions, and infrastructure build prioritisation - Define infrastructure build requirements and dependencies for new complex technical products; identify when deployment issues stem from technical design issues and provide feedback to engineering teams - Build scalable deployment mechanisms, frameworks, and tooling that convert first-time deployment complexity into predictable, repeatable process paths adopted organisation-wide - Make trade-offs between short-term delivery needs and long-term sustainability, using data-driven decision-making and regular metrics review - Mentor and develop junior deployment engineers, perform TIPM promotion assessments, and drive engineering best practices across the deployment organisation - Evaluate and deliver large-scale automation technologies including conveyance, sortation, and robotics systems across multiple countries and building types - Improve, streamline, and eliminate excess process; influence teams to decouple from dependencies and eliminate problems that stifle innovation or cause development collisions A day in the lifeYou'll define the deployment strategy for new automation infrastructure, making trade-offs between short-term delivery and long-term scalability. During deployment execution, you'll be on-site leading complex first-time implementations through go-live while simultaneously coaching your team and capturing learnings into scalable mechanisms. You will interact daily with diverse functional teams across multiple time zones. You'll write effective narratives and present to Directors and VPs, conducting regular meetings with internal teams, stakeholders, and vendors. You'll build consensus on contentious deployment decisions, communicate across an increasing diversity of areas (legal, regulatory, finance, operations), and provide context for business and technology choices with a long-term perspective. No two days will be the same in our fast-paced environment, offering opportunities for professional growth as part of a collaborative, focused team. About the teamRobotics Delivery & Packaging Innovation is a diverse and multi-talented team with a proven track record of overcoming challenging technical problems to deliver Amazon's leading-edge robotics technologies in its fulfilment, transportation, and delivery network across the world. Our high-performing team blends engineering know-how, problem solving, curiosity, innovation, leadership, and effective communication to deliver positive results for our customers. Basic Qualifications:- Bachelor's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites- Experience managing programs for complex infrastructure technology or end-to-end deployments- Experience defining infrastructure deployment strategies for new technologies where build plans did not previously exist, and infrastructure build requirements and dependencies for new technical products- Experience identifying when deployment issues stem from technical design issues and providing actionable feedback to engineering teams- Experience influencing and advise Senior Leaders such as VP and Directors on deployment strategy and trade-offs- Experience mentoring and developing engineers- Experience with written communication including authoring narratives and presenting to sr. Leaders Preferred Qualifications:- Master's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field- project management certification such as PMP, Scrum, or other Agile certification- Experience with robotic deployments in warehouse or fulfillment environments across multiple countries, adapting processes across regulatory and operational environments- Experience managing vendor relationships and external contractors at programme level- Knowledge of Lean Manufacturing, Six Sigma, Agile, or Kaizen methodologies- Experience with Amazon Robotics, infrastructure deployment automation systems or similar warehouse automation platforms- Experience training and developing field deployment teams at scale- Experience contributing to Operational Plan narratives and organizational goal’s ownershipAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job Descriptionbuild, deploy, and manage applications with unparalleled flexibility and efficiency.Join our dynamic team, where we apply agentic and machine-learning solutions to one of the hardest problems in the fleet: returning broken servers to production when there is no deterministic signal of what is wrong. You will build a learning, agent-driven decision engine on top of fleet telemetry and repair history, and you will ship it as a production software service that operates across millions of servers in every region, serving every EC2 line of business from core servers to accelerators and UltraServers. Sentinel is a direct lever on unsellable capacity and on the cost of running the fleet, and we are evolving it from human-authored decision rules into a system that recovers capacity on its own.We are looking for an experienced Software Development Manager (SDM) to lead this team. The ideal candidate has led teams, thoroughly understands the design, development, and debugging of large-scale distributed systems, and is excited to apply ML and agentic techniques to real hardware-recovery problems. In this role, the manager will work with a broad group of technical teams across hardware, firmware, vetting, and provisioning.Key job responsibilities- Lead and inspire a team of engineers, providing guidance, mentorship, and support to foster their professional growth.- Own the recovery decision engine that returns broken servers to sellable capacity, driving down unsellable rate and the time a host stays stuck. Take on the failures that have no deterministic signal, and evolve the engine from static, human-authored signatures into an agentic, ML-driven system that infers the right repair from fleet outcomes and improves with every recovery.- Build and operate this as a production software service — reliable, secure, and observable — running across millions of servers in every region, not a set of offline models or scripts.- Debug complex, system-level, multi-component failures across hardware, firmware, BMC, and the provisioning and vetting stack, and turn that diagnosis into automated, repeatable recovery.- Collaborate with hardware engineering, firmware, component owners, vetting, and provisioning teams to expand recovery coverage across platforms and drive failures upstream to their root cause so they stop recurring.- Raise the bar on the safety of autonomous action on production-bound capacity, holding a high security and operational standard for a service that runs across all regions, including restricted environments.- Champion best practices in software engineering, including code quality, testing, automation, and continuous integration and delivery (CI/CD). Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually
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    Job DescriptionAmazon is on a mission to become the world's most customer-obsessed company and we need exceptional people to help us get there. If you're passionate about building something extraordinary, this is your opportunity to be part of that journey.We're seeking an experienced and driven Senior Workforce Planner to spearhead nationwide high-volume hiring initiatives for our Customer Fulfillment and Delivery Services teams. In this newly created role, you will manage the delivery of associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Amazon's operations network in Australia is growing at pace. This is a rare opportunity to join at a pivotal moment and help shape how we scale our workforce to match this unprecedented growth.This role would be based at either the Horsley Park, Eastern Creek or Moorebank Fulfillment Centre with travel required to various locations within your assigned region (up to 25%).Key job responsibilities• Drive end-to-end workforce staffing— manage the delivery of Associate labour through direct sourcing channels, vendor partnerships, and daily supplier engagement• Drive community engagement— own the tactical development and execution of community outreach plans to build sustainable talent pipelines• Partner cross-functionally— collaborate with Finance and Supply Chain teams on labour demand planning across multiple sites• Champion process improvement— work with Product and Program Management teams on technology enablement and automation initiatives• Deliver on key metrics— own vendor engagement, peak planning, cost-per-hire, compliance, and the development of a scalable, lights-out workforce planning workflow• Influence without authority— coordinate and align staffing leads and cross-functional partners to execute nationwide workforce staffing events Basic Qualifications:- Experience with workforce planning- Experience working with and influencing senior level stakeholders- Experience with analytical tools and ability to dive deep into metrics and reporting- Experience in vendor management- Experience in technical support work, engineering, or an operations environment- Knowledge of Microsoft Office products and applications Preferred Qualifications:- Experience with financial or business analysis- Financial planning or commercial analyst experience- Financial planning or commercial analyst experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  3. Amazon

    Area Manager - Hyattsville

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    Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Hyattsville - 70,000.00 - 90,900.00 USD annually
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    Job DescriptionAbout the Role:As an Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and groups.Key job responsibilitiesKey job responsibilitiesThis person will have responsibility for:Building selection: Identify selection gaps. Track brand’s offline catalogue to ensure all relevant selection is present on Amazon.Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectivesBusiness Advice: Support participation of brand in Amazon programsAvailability: Ensuring continuous availability of productsCatalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. Basic Qualifications:- 1+ years of account management, project or program management or buying experience- Bachelor's degree Preferred Qualifications:- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain- Experience working with clientsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are looking for a high-ownership Program Manager to join the Network Design & Engineering team, responsible for designing and optimizing India's Middle Mile transportation network and driving the launch of new delivery products (Prime Time, Same-Day, and other speed programs). This role sits at the intersection of network strategy, product design, and operational execution — requiring the ability to think big while diving deep into shipment flow mechanics, cost structures, and customer promise implications.Key job responsibilitiesKey Responsibilities: Middle Mile Network Design: Own end-to-end design of middle mile network including IPC placement, linehaul routing, hub-spoke architecture, and shipment flow optimization to improve speed, cost, and reliability Product Launches: Lead network design and configuration for new delivery products (Prime Time, overnight, and other speed/design products) — from scoping and feasibility through physical node testing and scaled rollout Stakeholder Management: Partner cross-functionally with UTR, OTR, Last Mile, Capacity Planning, Linehaul, and Tech teams to align on network changes, resolve blockers, and drive execution Modeling & Analysis: Build network models, run simulations, and conduct trade-off analyses (cost vs. speed vs. coverage) to inform strategic decisions on network expansion and product viability Configuration & Execution: Drive shipping option design, node configurations, and system changes required to operationalize new network paths and delivery promises Continuous Optimization: Identify opportunities for cost reduction, transit time improvement, and network simplification through data-driven analysis and experimentation Basic Qualifications:- 3+ years of post-undergraduate and pre-Master's professional or military experience- Master's degree Preferred Qualifications:- Experience with Lean/Six SigmaOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  4. Amazon

    CTL- AMZL, CTL- AMZL - Lucknow

    • Full Time
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    Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.Title: Channel Team Lead Location: Lucknow Essential Functions- Working with the Center manager to ensure smooth functioning of the operations-Executing the delivery process from delivery station to customer address- Ensure enough bandwidth in delivery team to ensure peak time delivery management- Continuously improve the delivery process and attain a sustained level of delivery performance improvementEssential Skills- Strong execution skills, Action oriented, go getter- Resourceful to identify the way to get things done using limited resourcesAbility to navigate ambiguity and drive clarity for the team in evolving situations.Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-makingAnalytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.A day in the lifeInteract with multiple stakeholders and get things done. Regular show of ownership and bias for action. Basic Qualifications:- Experience using the Microsoft Office suite of packages including Outlook, Word, Excel and PowerPoint Preferred Qualifications:- Work flexible hours as business demands, including overnight, weekends and holidaysOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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