Amazon

Job DescriptionDo you want to help us build new things and evangelize use of AWS with customers? As an Associate Solutions Architect you will partner across AWS to help customers craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer advocate, you will help organizations understand best practices around cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help customers use AWS within their organizations ranging from new start-ups to large enterprise customers.This position is part of an accelerated career development program for those who want to advance both their technical and business skills. This is a unique opportunity for driven, self-starters to play a key role in a fast-growing business, and to deliver significant value to AWS customers of all sizes from nimble startups to global brands. The program will provide you with training and work experience that aligns in the field of technical training. This unique program consists of mentoring by subject matter experts, project-based learning curriculum and experiential learning assignments. If this sounds exciting to you - come build the future with us!Key job responsibilitiesCreate solutions that address customer business problems and accelerate the adoption of AWS servicesInterface with customer stakeholders, including developers and team leadsDrive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams Basic Qualifications:- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience in several of the following areas: machine learning, statistics, deep learning, natural language processing, or information retrieval- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders- Experience with one or more of the following domains: analytics, security, storage, DevOps, application development, or machine learning Preferred Qualifications:- Network or Security certification, or AWS certification- Experience demonstrating software engineering skills in a previous intership, work experience, coding competitions, or publications, or experience managing full application stacks from the OS up through custom applicationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 75,600.00 - 126,200.00 CAD annually

Job DescriptionAbout Maintenance at AmazonOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the RoleAs a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting ([email protected]) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue ([email protected]) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesKey job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- certification from Amazon's Mechatronics and Robotics Apprenticeship Program, or 2+ years of automated conveyor systems and controls experience- 2+ years of conducting predictive and preventative maintenance procedures experience- 2+ years of reading blueprints and electrical schematics experience- 2+ years of demonstrating safety standards experience- 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Experience with robotic operation and maintenance- 2+ years of electrical and electronic principles experience- Associate's degree in Mechnical or Electrical- 2+ years of Mechanical or Electrical apprenticeship experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Fredericksburg - 36.00 - 37.00 USD hourly

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.* Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.* Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.* Develop innovative solutions for AWS’s data centers.* Work on concurrent projects, sometimes in multiple geographical regions.* Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completionKey job responsibilitiesAmazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers tomeet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:* Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.* Are detail and data oriented.* Have experience solving problems with engineered solutions.* Have experience managing engineering projects and consultants.* Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).* Are adaptable and inclined to get into the field to see things up close.* Excited about a mix of office and field work.A day in the lifeEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or above in Mechanical Engineering- Must have a valid US driver's license and reliable personal transportation by start date. Preferred Qualifications:- Knowledge of commercial or industrial power systems or mechanical systems- Organized and have the ability to set priorities and meet deadlines and budget- Possess leadership and problem-solving skills- Possess excellent communication and writing skills, attention to detail, maintain high quality standards- Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environment- Experience using a variety of web based and other software tools for calculation and data processing.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NC, HAMLET - 96,600.00 - 160,000.00 USD annually

Job DescriptionWe are seeking a dynamic and experienced Manager, Electrical & Controls Engineering to lead and manage the electrical power systems and controls engineering function within One MHS (One Material Handling Systems). This role will be responsible for overseeing the complete design, development, and implementation of electrical power distribution and control systems for material handling projects — while leading a team of engineers to deliver solutions that prioritize safety, scalability, and operational excellence. As part of OneMHS, you will shape how we design, build, and operate material handling capabilities through strategic leadership in electrical and controls engineering.The ideal candidate will have a proven track record in electrical power system design, controls engineering, industrial communication protocols, and automation platforms for complex material handling systems including conveyance and sortation — combined with demonstrated leadership experience managing engineering teams. You will drive cross-functional collaboration with mechanical engineering, software, and project management teams to deliver robust electrical and controls solutions while ensuring compliance with NEC code and industry standards.This role requires both deep technical expertise spanning electrical power design and controls engineering, and strong people leadership skills — including the ability to build high-performing teams, set strategic direction, manage resources, and drive organizational excellence in project delivery.Key job responsibilitiesLeadership & Team Management• Lead, mentor, and develop a team of electrical and controls engineers, fostering a culture of technical excellence, accountability, and continuous improvement• Set strategic direction for the electrical and controls engineering function, aligning team objectives with broader OneMHS program goals• Manage resource allocation, workload balancing, and project assignments to ensure on-time, high-quality delivery across multiple concurrent projects• Conduct performance reviews, career development planning, and talent acquisition for the electrical and controls engineering team• Establish and enforce engineering standards, design review processes, and quality gates across the team• Drive organizational improvements including process optimization, tool adoption, and knowledge management initiatives• Represent the electrical and controls engineering function in leadership meetings, program reviews, and strategic planning sessionsPower Systems Design & Distribution• Oversee the design of all power and controls systems related to MH projects, including 3-phase and single-phase power distribution systems• Direct the development of electrical layouts, schematics, control architectures, and panel standardization for material handling applications• Ensure modular and scalable power distribution system designs that prioritize reliability, maintainability, and performance• Establish and maintain best practices for panel placement, grounding, and safety circuit design• Approve single-line diagrams, power distribution schematics, and panel schedules to support facility and equipment power needsControls Engineering & Communication Protocols• Oversee the design and implementation of industrial communication networks utilizing EtherCAT, Ethernet/IP, and PROFINET protocols• Direct control system architecture development incorporating IPCs (Industrial PCs), PLCs (Programmable Logic Controllers), and SCADA systems• Ensure proper specification, configuration, and integration of Variable Frequency Drives (VFDs) and their associated interfaces within material handling systems• Oversee the selection, specification, and integration of sensors, encoders, safety circuits, and all safety devices in accordance with applicable safety standards• Ensure the design and implementation of safety systems including light curtains, safety relays, E-stops, and safety PLCs meet all regulatory requirementsIn-Field Installation Audits & Compliance• Establish audit programs and oversee in-field installation audits to verify compliance with design specifications, quality standards, and NEC code requirements• Review and approve electrical and controls drawings, specifications, and submittals at a program level• Drive continuous improvement by auditing electrical system designs to identify opportunities and develop superior solutions• Ensure all designs and installations comply with the National Electrical Code (NEC) / NFPA 70 and other applicable standards• Stay current with NEC code revisions, NFPA updates, and industry regulatory changes, and communicate impacts to the teamCollaboration & Strategic Engagement• Partner with cross-functional leadership including mechanical engineering, software, and project management to deliver fully integrated solutions• Serve as the primary technical authority and escalation point for electrical and controls engineering decisions• Drive commissioning strategy, troubleshooting protocols, and startup activities across projects• Develop and maintain electrical and controls design standards, best practices, and organizational playbooks• Build relationships with vendors, suppliers, and external partners to drive innovation and cost optimizationA day in the lifeLead your team of electrical and controls engineers in delivering world-class solutions for material handling projects with industry-leading performance in reliability, safety, and scalability. Set priorities and allocate resources across multiple concurrent projects while providing technical oversight on power distribution system designs and control architectures. Conduct design reviews, approve specifications for VFDs, sensors, encoders, and safety devices, and ensure optimal system performance across the portfolio.Guide your team in implementing industrial communication networks using EtherCAT, Ethernet/IP, and PROFINET protocols while developing PLC and SCADA-based control systems. Oversee in-field installation audit programs to verify NEC code compliance and design integrity. Mentor and develop engineers at all levels while driving continuous improvement in design standards, documentation processes, and team capabilities across the OneMHS program. Engage with cross-functional leadership to align on program strategy and remove barriers for your team.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field- 7+ years of industrial controls and automation experience, or Master's degree in electrical or mechanical engineering, engineering technology or equivalent- Experience leading engineering teams as a mentor or tech lead, or experience managing teams- Knowledge of SolidWorks or similar CAD experience and understanding of best practices for part design, and advanced assemblies- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 4+ years of PLC/SCADA integration experience- Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics- Knowledge of electrical engineering best practices including breaker coordination studies, switchgear sequence of operation, and NEC code- Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage- 3+ years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience- Deep understanding of EtherCAT, Ethernet/IP, and PROFINET communication protocols- Proficiency in electrical design software (e.g., AutoCAD Electrical, or equivalent) Preferred Qualifications:- Experience managing teams of 8+ engineers- 10+ years of electrical theory, robotics, controls components, and automated equipment experience- Experience with power management and power monitoring systems- Experience of automated equipment including packaging machinery, sortation and conveyor systems- Master's degree in Electrical Engineering, Controls Engineering, or related field- MBA or advanced management training- Experience with material handling systems (conveyors, sortation, AS/RS, etc.)- Knowledge of UL 508A panel design standards- Familiarity with NFPA 70E and arc flash analysis- Familiarity with IoT platforms and Industry 4.0 concepts for predictive maintenance- Experience managing geographically distributed engineering teams- Track record of driving process improvement and organizational change- Excellent written and oral communication skills with the ability to present to senior leadership- Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously- Proven ability to make data-driven decisions and manage budgets and resources effectively- Strong analytical, problem-solving, and strategic thinking abilitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, ATLANTA - 151,000.00 - 204,300.00 USD annuallyUSA, GA, Atlanta - 151,000.00 - 204,300.00 USD annuallyUSA, OH, SPRINGDALE - 151,000.00 - 204,300.00 USD annuallyUSA, OH, Springdale - 151,000.00 - 204,300.00 USD annuallyUSA, TN, NASHVILLE - 143,500.00 - 194,100.00 USD annuallyUSA, TN, Nashville - 143,500.00 - 194,100.00 USD annuallyUSA, TX, AUSTIN - 151,000.00 - 204,300.00 USD annuallyUSA, TX, Austin - 151,000.00 - 204,300.00 USD annuallyUSA, VA, ARLINGTON - 151,000.00 - 204,300.00 USD annuallyUSA, VA, Arlington - 151,000.00 - 204,300.00 USD annuallyUSA, WA, SEATTLE - 151,000.00 - 204,300.00 USD annuallyUSA, WA, Seattle - 151,000.00 - 204,300.00 USD annually

Job DescriptionInterested in building the future of intelligent AI agents? The Agentic AI organization at AWS is on a mission to empower developers and enterprises to create, evaluate, and deploy autonomous agents that can reason, plan, and act using state-of-the-art GenAI systems. Our Evaluations team plays a central role in this mission by enabling rigorous, scalable, and automated evaluation of GenAI and agentic systems.As a Software Dev Engineer on the Evaluations & Optimization team, you will build state-of-the-art systems that help customers assess the quality, performance, and reliability of Agents and build state of the art solutions for agents optimization. You will define and deliver foundational infrastructure and developer tooling that powers evaluation workflows for some of the world’s most advanced GenAI and Agentic systems.Our work spans deep learning, large-scale distributed systems, and evaluation science workflows. We work closely with applied scientists, product managers, and UX designers to deliver services that are robust, extensible, and easy to use for developers and enterprise customers alike.Key job responsibilities• Design and implement core runtime infrastructure components including control plane APIs, data plane execution environments, and deployment orchestration systems• Develop monitoring, observability, and operational tooling to ensure production reliability and enable rapid incident response• Collaborate with AWS Lambda, Bedrock, and open-source framework teams (LangChain, LangGraph, Strands) to integrate and optimize agent capabilities• Contribute to technical strategy and architecture decisions for session management, identity/permissions, cross-account access, and security integrationsAbout the teamAgentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create agentic technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you. Basic Qualifications:- 1+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Prime Air is seeking a Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person will be responsible for drone maintenance and routine service, ensuring the aircraft conforms to design, and that vehicles are in safe operating condition. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. This individual should possess strong analytical skills, be a self-starter, and work well independently.Key job responsibilities • Drive time-based and condition-based maintenance activities • Show understanding of fleet performance metrics • Verify adherence to FAA regulations and Prime Air directives and processes • Manage fleet spare parts and inventory• Demonstrate proactive safety mindset in ambiguous situations• Follow detailed instructions outlined in technical manuals This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.This role requires the ability to work any shift, including nights, weekends, and holidaysThis role requires travel, up to 25% of the time.Export Control License This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)- 1+ years of in mechanical and electrical integration or assembly experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications:- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files- Experience in the aviation industry- Experience in business communication skills- Experience in Robotics and Manufacturing engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Richmond - 33.00 - 33.00 USD hourly

Job DescriptionIn this role, you'll recruit and enroll US sellers into a cross-border fulfillment program that enables expansion into the Canadian marketplace. You'll manage the seller pre-enrollment lifecycle guiding established US brands through enrollment, compliance, and successful launch on Amazon Canada with streamlined local placement and optimized operations.Key job responsibilitiesSeller Identification & Recruitment* Identify and recruit US sellers with revenue potential for Canadian market expansion* Conduct outreach campaigns through multiple channels including email, phone, and networking to engage prospective sellers* Qualify prospects by evaluating their US performance, product catalog, and alignment with Canadian marketplace requirements* Build and maintain a robust pipeline of qualified seller prospects using CRM toolsEnrollment & Compliance Management* Guide sellers through program enrollment, including registration and compliance requirements specific to Canadian marketplace regulations* Support sellers with international expansion documentation for cross-border fulfillment* Educate sellers on Canadian marketplace requirements and the benefits of local placement optimization* Support sellers through the enrollment workflow to facilitate smooth transition into the programCross-Functional Collaboration* Partner with internal teams to coordinate seller introductions and transitions* Collaborate with cross-functional teams including category and program stakeholders* Work with program teams to optimize seller experience and conversion rates* Stay current on cross-border regulations, program updates, and Canadian marketplace trendsA day in the lifeYou'll start your day reviewing your pipeline and prioritizing outreach to US sellers ready for Canadian expansion. You might conduct discovery calls with established brands in the morning, walking them through enrollment benefits and cross-border fulfillment advantages. At midday, you could be reviewing compliance documentation for a seller while coordinating with internal teams on transition timing. In the afternoon, you might attend a networking session with prospective sellers, followed by a handoff meeting to transition a newly enrolled seller to the appropriate account management team.About the teamOur team is dedicated to scaling cross-border growth between US and Canadian marketplaces through strategic seller recruitment and enrollment. We're a collaborative, results-oriented team that values innovation, customer obsession, and delivering impact for both sellers and customers across North America. Our team partners closely with US and Canadian operations to create positive cross-border expansion experiences for sellers of all sizes. Basic Qualifications:- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Preferred Qualifications:- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent- Experience in cold calling, prospecting and qualifying companies or equivalent- Experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 120,800.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you passionate about building innovative service architectures that solve real world problems in the context of one of the largest networks on Earth? Do you want to be part of a group that is reducing the complexity of operating the global AWS network backbone for our customers? The AWS network is one of the largest networks in the world, and its performance and availability are key differentiators in delivering the best cloud computing platform available.The AWS Network Backbone Organization owns containerized solutions that protect the AWS network against impact every single day. The team is looking for a Software Development Engineer (SDE) to help expand solutions that support the backbone of the entire AWS global network.In this role, you will work in a hybrid team of software, systems development, and network engineers to understand requirements and extend platforms that support software-defined networks (SDN). You are joining a high performing team interacting closely with other engineering teams across USA, Ireland and Australia. This position is located in Sydney, AUS and working in the heart of AWS global network.Millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world – achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilitiesYou will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.You’ll also:• Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.• Write high quality distributed system software.• Work in an agile, startup-like development environment, where you are always working on the most important stuff.• Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.• Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.• Contribute to documentation of process and procedures.• Learn from others and help grow those in your team to achieve their best.• Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.• Participate in an on-call rotation with your team.A day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide rangeof responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions thatlook around corners while taking into consideration our customer needs from a cost, performance, andreliability perspective. Our team develops tooling that provides the required visibility and control oftraffic across the network, while prioritizing the automatic mitigation of events to minimize the impactto our customers during events.In this role you:• Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.• Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.• Travel to data center/network sites and Amazon/customer offices as needed.About the teamWithin AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization isresponsible for the design, implementation, and operations of a wide array of networking infrastructurethat provide global connectivity between all AWS Regions and edge locations.BERE provides the massive scale required to support our AWS customers and internal services, via anetwork that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.AWS Global Connectivity and Network Availability (GCNA) Videos:• Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w• Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of non-internship professional software development experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Station Manager with the chance to be based in Puebla, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are: 1. Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals. 2. Support all safety programs to ensure a safe work environment for all associates and Delivery service providers. 3. Proactively identify and lead process improvement initiatives and Lean tools. Supervisory Responsibilities: You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers. You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today. Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each Route shipments within the AMZL coverage area. Support and assign job duties to process assistants. Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities. Track & monitor sorting operation and driver’s dispatch. Key job responsibilitiesTechnical Supervisory ResponsibilitiesDistribution Center / Fulfillment Operations:Oversee end-to-end fulfillment center operations including inbound receiving, stowing, picking, packing, and outbound shipping processes to ensure on-time delivery targets are met.Manage inbound operations: coordinate dock scheduling, trailer unloading, freight receiving, and product putaway to optimize throughput and minimize dwell time.Manage outbound operations: oversee pick, pack, and ship processes ensuring order accuracy, cycle time adherence, and carrier dispatch schedules are met.Monitor and drive key operational metrics such as Units Per Hour (UPH), Throughput Per Hour (TPH), and Cost Per Unit (CPU) across all fulfillment processes.Inventory Management:Lead and execute cycle count programs to maintain inventory accuracy above established thresholds (e.g., 99%+ bin accuracy).Conduct root cause analysis on inventory discrepancies, implementing corrective actions to reduce shrinkage and misplacement.Manage ASIN selection processes including slotting optimization, bin assignment, and product placement strategies to maximize pick efficiency and storage utilization.Oversee inventory health metrics including aged inventory, excess and obsolete stock, and sellable/unsellable unit reconciliation.Demand Planning & Inventory Projections:Collaborate with planning teams to analyze demand forecasts and translate them into labor and capacity plans for the fulfillment center.Develop and maintain inventory projection models to anticipate stock levels, identify potential stockouts, and support replenishment decisions.Perform demand analysis leveraging historical data, seasonal trends, and promotional calendars to ensure adequate staffing and space allocation.Partner with upstream supply chain teams to align inbound volume projections with warehouse capacity and labor availability.Continuous Improvement & Operational Excellence:Identify and implement process improvements across inbound, storage, and outbound workflows using Lean, Kaizen, or Six Sigma methodologies.Leverage Warehouse Management Systems (WMS) and data analytics tools to monitor real-time operational performance and drive data-informed decisions.Ensure compliance with standard operating procedures (SOPs) for receiving, storage, inventory control, and shipment preparation.Lead cross-functional coordination between transportation, inventory, and fulfillment teams to resolve bottlenecks and ensure seamless end-to-end operations.. A day in the lifeThe manager is responsible for maintaining safety standards, quality control, and process improvements while handling administrative duties and resolving operational challenges. They must excel in both people management—including coaching, development, and conflict resolution—and operational management, such as load planning and route optimization. Success in this role demands strong leadership abilities, excellent problem-solving skills, and the capacity to make quick decisions in a fast-paced environment, all while ensuring customer satisfaction and maintaining Amazon's high delivery standards. Basic Qualifications:- Bachelor's degree or equivalent- 2+ years of employee and performance management experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Knowledge of Kaizen and Lean methodology techniques- Speak, write, and read fluently in English Preferred Qualifications:- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to join our mission of creating the world's safest work environment. This role offers an exciting opportunity to directly impact associate well being while driving operational excellence.As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable asset – our people. Your role bridges the gap between safety requirements and operational success, requiring both technical expertise and strong interpersonal skills. Working closely with Operations leadership, you'll drive safety initiatives that make a real difference. You'll conduct comprehensive risk assessments, analyze safety data, and implement practical solutions that protect associates while supporting productivity. Your ability to build relationships and influence positive change will be essential as you help shape our safety culture. You'll lead safety compliance efforts, conduct thorough site audits, and analyze incident trends to target improvements where they matter most. Managing our first aid program and emergency response capabilities, you'll ensure immediate care is always available. Your analytical skills will transform safety data into actionable insights, while your leadership abilities will help engage associates in our safety mission.Core Impact Areas:Safety Leadership & Innovation - Transform safety culture through leadership and innovative solutions. Drive continuous improvement initiatives that set new benchmarks in workplace safety. Leverage technology and data analytics to drive preventive safety measures that protect our associates while enhancing operational excellence. Develop leadership plans, communicate expectations, and drive initiatives to create a safe work environment. Measure performance against WHS policies, analyze metrics, and conduct site audits to address non-compliance issues. Strategic Partnership & Influence - Build partnerships with Operations leadership to integrate safety into every aspect of our business. Use compelling data analysis and risk insights to influence positive change and drive strategic decision-making. Establish yourself as a trusted advisor who balances safety excellence with operational demands. Oversee recordkeeping, workplace organization, and WHS training programs. Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- 3+ years of increasing responsibilities in people and performance management, or 2+ years of Amazon Safety (blue badge/FTE) experience Preferred Qualifications:- Distribution Center or Manufacturing EHS experience with mix of exempt and non-exempt employees at a site of at least 250 people- Master’s degree- Experience implementing lean principles and process improvement in an operational environment.- Experience in a fast paced, dynamic organization.- Certified Safety Professional- Excellent written and verbal communication skills, including comfort interfacing with site leader- Ability to develop and implement department goals and strategies.- Strong analytical skills with demonstrated problem solving ability.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, SD, Sioux Falls - 63,100.00 - 94,700.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Shafter - 72,500.00 - 90,900.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Fulfillment Center Learning Manager (LM) is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. The Learning Manager actively manages a team of training specialists including their development and overall productivity. The LM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams, Senior Leadership and external customers such as ACES, PE Field Team and Business Partners, LM’s drive positive impacts on the key business metrics including safety, quality, productivity and customer experience. The Learning Manager oversees the day to day operations of the learning organization within the Fulfillment Center including, but not limited to, associate and manager onboarding/training and compliance with policies, procedures and standards.Key job responsibilities- Maintains safety and compliance training, ensuring targeted safety metrics are achieved or exceeded- Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance. - Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.- Effectively contributes to the operational strategy, including both financial and learning inputs/outputs.- Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.- Is a Continuous Improvement SME.- Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.- Simplifies complex information to construct executable plans.- Effectively composes verbal and written communication and identifies the appropriate forum for each. Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience Preferred Qualifications:- Master’s Degree in related field- Resume that shows steady progression in Training/Learning Management for the last 5+ years- Experience in managing an operation leading process improvements through Lean process, Kaizen and Six Sigma principlesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Phoenix - 79,700.00 - 119,600.00 USD annually

Job DescriptionAre you an innovation leader who likes to use technology to improve the customer experience? Join us to make a real life-changing difference to how customers in Japan shop online. Over the past 20 years, Amazon has invented on behalf of the consumer and has become the largest internet retailer and marketplace in the world.We are seeking a customer-obsessed Senior Product Manager to lead our Prime Member Engagement strategy in Japan. Amazon Prime's vision is to be the Earth’s largest and most beloved membership program. As a Product Manager, you will own end-to-end strategies that deepen member engagement, increase shopping frequency, and drive per-member spend growth. You will be the center of innovation for cross-program engagement, ensuring that the Prime flywheel reinforces daily usage across shopping, entertainment, and lifestyle programs.The PM is responsible for building and launching capabilities that increase the value and engagement of Amazon Prime for millions of members in Japan. You will own the engagement roadmap, drive cross-program strategies that convert casual members into frequent shoppers, partner with retail and entertainment teams to reinforce the Prime flywheel, and establish mechanisms to track and grow per-member contribution. We expect this leader to be obsessed about customer needs, think big to bring new engagement experiences to members, and effectively collaborate with partners and stakeholders both locally and globally.The ideal candidate will be a self-starter who is comfortable working in a highly ambiguous environment. We look for hands-on experience in customer facing product management, a proven track record of delivering results, and a highly effective leader in influencing across teams and varying levels of leadership.Key job responsibilities• Drive cross-benefit engagement strategies across shopping, entertainment, grocery, and loyalty programs• Establish and lead cross-org mechanisms (e.g., business reviews) to align partner teams around member engagement goals• Own the roadmap and vision for member engagement initiatives that drive shopping frequency and per-member spend• Define and track engagement metrics, measure benefit adoption and usage, and identify opportunities to deepen member valueAt Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。 Basic Qualifications:- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience working across functional teams and senior stakeholders- Experience in influencing senior leadership through data driven insights- Knowledge of key customer experience metrics and methodology (e.g., NPS)- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications:- Master's degree or equivalent- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership- Speak, write, and read fluently in Japanese at a business level or above (N1+)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Amazon Connect Specialist Consultant to join our team. In this role, you will work closely with customers to design, implement, and deliver Amazon Connect solutions that meet their technical requirements and business objectives. You will be a key player in driving customer success through their contact center transformation journey, combining hands-on technical expertise with functional business analysis to deliver production-grade contact center solutions across the full project lifecycle. Typical engagements involve migrating customers from legacy contact center platforms such as Genesys and Avaya to Amazon Connect or from other cloud / CCaaS platforms like NICE, Genesys, Cisco and others. You will operate at the intersection of technology and contact center operations: eliciting requirements from business and operational stakeholders, documenting current-state and future-state call flows, designing the agent and customer experience, and translating those functional designs into working Amazon Connect implementations. As much of the value in a Connect migration lies in capturing and re-imagining the functional behaviour of the contact center, this role blends solution delivery with structured business analysis. As a Connect Specialist Consultant, you will possess a deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting scalable, secure contact center solutions, and equally comfortable running discovery workshops, mapping IVR and routing logic, and producing the functional documentation that delivery teams depend on. This is a Level 5 role with significant ownership of engagement workstreams and direct customer-facing responsibility. Key job responsibilitiesBusiness Analysis & Functional Design - Lead discovery workshops with customer business, operations, and IT stakeholders to capture functional contact center requirements - Document current-state contact center behaviour from on-prem platforms (such as Genesys, Avaya), including call flows, IVR menus, routing logic, queues, prompts, business hours, and escalation paths - Design and document future-state call flows, agent experience, and customer journeys mapped to Amazon Connect capabilities - Define and document functional requirements such as routing profiles, queues, hours of operation, quick connects, contact attributes, and disposition handling - Produce clear functional specifications, process maps, and requirements traceability that bridge business intent and technical implementation - Capture agent desktop, CCP, and supervisor experience requirements, including screen pops, wrap-up, and after-contact work - Validate functional designs with stakeholders and manage sign-off before build Technical Leadership & Solution Design - Design and implement scalable, secure Amazon Connect solutions tailored to customer needs - Architect cloud-native contact center solutions leveraging Amazon Connect, Amazon Lex, and peripheral AWS services including Contact Lens, Transcribe, Comprehend, Translate, SageMaker, Lambda, and DynamoDB - Translate documented functional designs into working Connect contact flows, Lex bots, and Lambda integrations - Lead technical and design discussions with IT stakeholders to accelerate adoption of new contact center technologies and practices Migration Delivery - Manage the migration and adaptation of existing enterprise contact centers from Genesys, Avaya, and other legacy platforms into Amazon Connect - Map on-prem platform features and configurations to equivalent or improved Amazon Connect functionality, identifying gaps and proposing solutions - Define migration approach, cutover planning, and parallel-run strategies that minimise disruption to live contact center operations - Set up and configure AWS services in line with best practices for contact center operations Knowledge Sharing & Innovation - Create and apply frameworks, methods, best practices, and reusable artifacts specific to Amazon Connect implementations and migrations - Share knowledge through mentoring, training, and creating reusable functional and technical contact center artifacts - Collaborate with AWS product teams to share customer insights and identify Amazon Connect feature gaps About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- 7+ years of experience in a technical or functional consulting role with customer-facing experience. Strong communication skills with the ability to explain technical and functional concepts to both technical and non-technical audiences- Hands-on experience delivering contact center solutions, including requirements gathering and functional documentation. Experience documenting and designing call flows, IVR logic, and agent/customer experience- Experience with contact center operations, call center management, or customer experience technologies. Knowledge of contact center concepts including IVR, ACD, workforce management, reporting and quality management- Experience migrating from or integrating with legacy contact center platforms such as Genesys or Avaya Preferred Qualifications:- Hands-on experience with Amazon Connect, Amazon Lex, and AWS AI/ML services for contact centers- AWS certifications (e.g., Solutions Architect Associate or Professional) or business analysis certification with structured requirements and process documentation experience (e.g., BPMN, process mapping)- Software development experience building contact center integrations (Python, JavaScript, Java)- Experience with automated provisioning (IaC) and configuration management for infrastructure and applications- Knowledge of CRM systems integration (Salesforce, ServiceNow) and third-party contact center applications (Calabrio, Verint, NICE)- Understanding of contact center compliance requirements (PCI DSS, HIPAA) and monitoring/analytics tools for contact center operations- Knowledge of IP networking, VPNs, DNS, load balancing, and firewallsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionROC OverviewRelay Operations Center (NOC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting EU geography. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Supply Chain Manager at ROCSupply Chain Manager facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. The candidate should also be hands on with SQL, R/Python scripting.Key job responsibilitiesResponsibilities include, but are not limited to- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.- Developing and/or understanding performance metrics to assist with driving business results.- Scoping out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.- Identifying the business impact of trends and making data backed decisions.- Escalating problems or variances in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Basic Qualifications:- Bachelor's degree or equivalent- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Knowledge of SQL- 2+ years of supply chain experience Preferred Qualifications:- Master's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too. Key job responsibilities- Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of on-site apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements. Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for. About the teamOur Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. Basic Qualifications:- High school or equivalent diploma- high school diploma or equivalent- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics- 4 years UK certified apprenticeship- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Work flexible schedules including weekends, nights, and holidays- completed a 4-year UK certified apprenticeship, or NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics- Experience in engineering- Experience in electrical or mechanical engineering- Experience in English-language communication skills, both written and verbal- Please be prepared to provide proof of qualifications obtained as part of Amazon’s Terms of Employment. Preferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenance- Experience Experience working with Material handling equipment (MHE), or experience in material handling equipment (MHE) or automation environments- Experience in condition-based monitoringAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon Devices & Services, we imagine the future, and then create it. Join brilliant minds to build new categories of technology that become part of everyone's everyday life. Together, we create connected experiences that transform lives, communities, and the world with our work.The Amazon Alexa International team is looking for a Senior Product Manager to own and shape the Alexa experience for customers in the Netherlands.In this role, you will contribute to the product vision and roadmap for Alexa in the NL marketplace — identifying customer opportunities, setting priorities, and driving execution across a complex, cross-functional landscape. You will work backwards from Dutch customers to determine what a truly delightful, locally relevant voice assistant experience looks like, and then make it happen.This is a role for someone who thrives in ambiguity. You won't always be handed a defined problem — you'll need to use your judgment, customer insight, and analytical skills to determine the right goals and design long-term solutions. We are looking for a candidate who combines deep customer empathy with strong business judgment and the ability to navigate technical trade-offs. You should be comfortable making decisions with incomplete data, taking calculated risks in pursuit of ambitious goals, and balancing short-term delivery with long-term architectural integrity.If you are passionate about voice AI, love building products that delight millions of customers, and want to shape the future of Alexa in the Netherlands, we look forward to your application.Key job responsibilities- Drive the product vision and strategy for Alexa in the Netherlands: define the what and why, not just the how, working backwards from Dutch customer needs and market dynamics- Drive the product roadmap end-to-end: identify opportunities, prioritize effectively, and deliver measurable customer experience improvements- Navigate ambiguity; problems and approach may not be defined. Use expertise, customer insight, and data to determine the right goals and design long-term solutions- Be the Voice of the Customer: conduct or commission customer research, usability studies, and market analysis to distinguish representative signal from anecdotal feedback across the Dutch customer base- Drive data-informed decisions: define success metrics, analyze data and customer behaviour, and identify the highest-leverage opportunities for improvement- Collaborate cross-functionally with engineering, science, design, localization, marketing, legal, and operations teams: influence without authority to build alignment across teams with different priorities- Own launches and post-launch performance: drive awareness, adoption, and continuous optimization of the Alexa experience in NL- Contribute to organizational planning: participate in OP1/OP2 planning, write narratives (6-pagers, PR/FAQs), and drive product discussions with Senior Managers and Directors- Evaluate technical trade-offs: understand how technology choices influence customer outcomes, ask the right questions, and balance feature delivery with sustainabilityAbout the teamThis role is part of the Alexa International organization, which develops and supports the Alexa experience across all international markets. You will operate within the DEFRITESNL team, working closely with country teams across Europe while contributing to the NL marketplace roadmap. The team is passionate about building locally relevant, delightful experiences powered by AI technology.Possible locations for this role are Munich, Paris, or Amsterdam. Basic Qualifications:- Experience in customer-facing product development and product management, including defining, launching, and optimizing product and services- Native-level (C2) fluency in written and verbal Dutch including cultural fluency, including regional humour, tone, idiom, and social context- Several years of product management experience, including experience owning product vision and roadmap for a consumer-facing product- Experience with product localization and building locally relevant customer experiences- Experience working with and influencing engineering teams on priorities and trade-offs Preferred Qualifications:- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship- MBA, or Master's degree in management, business administration, economics, engineering, marketing- Experience with voice/AI products, conversational interfaces, or natural language technologiesAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Automation team at eero is seeking a Software Development Engineer who doesn't just use AI tools, but thinks AI-first when approaching problems. If you're a creative problem solver who reimagines what's possible when you combine automation with AI, moves fast, and gets excited about building tools that transform how engineering teams work this role is for you.You'll be at the forefront of designing and implementing next-generation automation solutions that enable rapid, reliable releases for our industry-leading home WiFi systems. This is an opportunity to work with new technologies, pioneer AI-native approaches to testing and automation, and see your innovations directly accelerate product velocity.Key job responsibilities- Design and build scalable automated test frameworks and tooling across multiple product lines.- Architect AI-powered solutions for intelligent test generation and predictive failure analysis.- Own and optimize AWS infrastructure supporting distributed test automation systems.- Lead front-end development for test monitoring and analytics platforms.- Drive CI/CD pipeline architecture improvements for performance and scalability.- Partner with engineering and QA organizations to define automation strategy and roadmaps.- Research and implement AI technologies to advance testing capabilities.A day in the lifeYou might start your day reviewing test failure patterns from overnight runs, leveraging AI to rapidly triage and identify root causes and generate bug reports. After standup, you could work on improving test framework reliability, or debug a new React dashboard that visualizes test metrics for the upcoming release.The afternoon might involve collaborating with product, dev, and QA teams on how to automate tests for new features, followed by optimizing how tests are distributed across available testbeds. You balance immediate firefighting (why did the nightly regress?) with strategic work (reducing execution time by 50%).About the teameero, an Amazon company, is pioneering the future of home connectivity. We created the first whole-home WiFi system and continue to innovate with products that make reliable, fast internet accessible in every corner of the home. Our mission is to make technology just work. As part of Amazon, we combine startup agility with the resources and scale of one of the world's most innovative companies.As a key member of the Automation / AI team, you will design, develop, and scale automations and infrastructure that enables rapid and reliable product releases for our industry-leading home WiFi systems. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we are working to be the most customer-centric company on earth, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation, exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible. We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on and customer-obsessed candidate to support network optimization. The Last Mile Network Control Manager act as the lead on driving network performance (quality, speed and cost) through projects and network initiatives, and will form a business partnership with first and middle mile stakeholders and operational AMZL Teams. You will play a key role in developing and deploying network speed initiatives, delivering our vision to improve customer order cut offs and driving great customer experience, as well as in our cost out activities and asset utilization. A significant proportion of role will be identifying and implementing design and process solutions that increase the reliability and consistent delivery of end to end performance, removing defects from the pipeline and deliver a corresponding improvement. The role will own the approval from senior functional leaders to enable strategies to improve performance and schedule cross-functional resource allocation efficiently and effectively. You will work closely with our Fulfilment Centers and Transportation functions and will be a natural self-starter who is comfortable supporting complex cross functional projects and action plans. You will have a true hands-on approach, the ability to generate solutions, strong process management skills, and be an effective communicator. This position involves regular communication with senior management on network performance, risks and time critical mitigation activities. In order to be successful in this position, you need to be comfortable interfacing with senior stakeholders as well as driving various functional teams and individuals at all levels of the organization. Keeping an open mind, sense of humor, drive and ambition will help you remain innovative in our culture. This will be an exciting opportunity for you to possess a high level of autonomy, drive real operational improvements while managing a variety of job responsibilities. Basic Qualifications:- Bachelor's degree- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)- Experience in project/program management- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role- Experience leading and interacting with cross-functional teams- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels- Experience with Microsoft Excel Preferred Qualifications:- Master's degree- Experience communicating and presenting to senior leadership- Experience organizing, prioritizing and scheduling work assignments- Experience making business recommendations and influencing stakeholders- Experience prioritizing and delivering projects on time in a fast-moving environment- Experience using SQLAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Key job responsibilities - Can apply a deep understanding of a broad range of tools, equipment, and handling machinery to accomplish your daily tasks effectively and efficiently - Upholds all safety requirements in all zones and work locations of responsibility- Assists in the development of new and junior team members and adheres to standards and procedures- Independently execute and prioritize work to meet production schedules- Integration and test of the Kuiper satellite and various complex sub-assemblies in a clean-room and Electrostatic Discharge (ESD) controlled environment- Rigging and critical lifts of bulky, sensitive flight hardware - Able to obtain and maintain licenses, operator permits, and/or certifications as required- Use precision calibrated tools – torque wrenches, multi-meters, optical inspection devices, micrometers and calipers- Read and interpret engineering drawings and technical documentation- Perform work according to procedures, specifications, and test instructions- Run functional and environmental testing on units, including some basic troubleshooting operations- Use computer software programs for controlling tests- Check and inspect your work after completion to ensure engineering and quality standards are met per the drawing and work instruction requirements- Collaborate with manufacturing engineers to develop and document activities, including continuous improvement opportunities- Perform other duties, as assigned, to ensure an efficient, safe and effective work environment- Willing to work overtime and weekends as required- Shift schedule will vary, depending on production/launch schedules- Must be willing and able to perform extended travel up to 25% annually, either domestically or internationally as business needs demandA day in the lifeThe Processing Technician will lead work to ensure junior technicians complete tasks and ensure procedures are adhered to and work is completed during quality and operations on flight hardware integration processes. This position requires skill and experience in a variety of areas, including mechanical assembly, propellant loading, rigging, electrical checkouts and satellite troubleshooting. In short, you will be responsible for a majority of the most critical tasks to process & integrate the Kuiper satellite for launch, ensuring high quality, workmanship and safety standards are adhered to on a daily basis.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Basic Qualifications:- High school or equivalent diploma- 2+ years of experience in mechanical or electrical hardware assembly, test, and/or installation- Able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention- Ability to pass Kennedy Space Center background checks Preferred Qualifications:- Experience in a fast paced, dynamic organization- Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Ability to work effectively in a team environment- Experience in aerospace, automotive, medical device, aviation, military or other high-reliability operating environments- Experience working with Foreign Object Debris (FOD), ESD sensitive hardware, and in a clean room- Experience with forklifts, cranes, rigging, and heavy equipment (including previous certifications)- A demonstrated ability in reading/understanding technical drawings, work instructions and standard operating procedures- Ability to use multiple types of precision measuring instruments- Able to stand for long periods of time and perform repetitive assembly operations- Able to climb ladders, work in tight spaces, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position- Able to lift at least 25 lbs. unassistedAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, FL, Merritt Island - 39.00 - 42.00 USD hourly

Job DescriptionThis is an excellent opportunity to join Amazon's world-class technical team at HQ2 in Arlington, VA, working with some of the best and brightest engineers while developing your skills and furthering your career within one of the most innovative technology companies anywhere.Amazon Software Builder Experience (ASBX) Pyxis ADC provides the foundational services that every Amazon builder depends on to develop, deploy, and operate software from continuous deployment orchestration to testing infrastructure and configuration management. Our team owns and operates critical ASBX services across Amazon's most secure and isolated environments, including Apollo (deployment), Pipelines (continuous delivery), Test on Demand/Hydra (integration testing), AppConfig (feature management), Multi-Region (resource replication), Builder MCP, and AIM (AI agent infrastructure). We ensure these services maintain parity, reliability, and security across all partitions.A successful Engineer joining the team will do much more than write code and triage problems. They will operate services at scale in air-gapped environments where standard commercial tooling doesn't exist, drive cross-partition deployment parity, and build the automation that keeps Amazon's most sensitive workloads shipping safely. They will dive deep into complex distributed systems issues and work diligently to improve the builder experience.The ideal candidate will:- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history." The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in large-scale, distributed environments. You understand networking technology, how services communicate across isolated boundaries, and regularly take part in deep-dive troubleshooting and technical post-mortem discussions to identify root causes of complex issues.- Love to code. Whether it's building deployment automation, creating AI-powered operational tooling, or solving complex cross-partition orchestration problems, the ideal candidate will love using technology to solve problems. You have a solid understanding of software development methodology and CI/CD practices.- Think Big. The ideal candidate will build and deploy solutions that enable thousands of Amazon builders to ship software reliably across multiple isolated regions. You will strive to improve and streamline processes to allow delivery at massive scale.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.A day in the lifeYou start the morning reviewing deployment health across isolated regions, checking alarms and on-call handoffs. Mid-morning, you're deep in a code review for a cross-partition automation fix, then jump into a design discussion on how to bring a new ASBX service capability to air-gapped environments. After lunch, you troubleshoot a deployment pipeline issue, tracing it from orchestration logs to a configuration mismatch, and ship the fix before end of day. Between the technical depth and the autonomy to own problems end-to-end, no two days look the same.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 129,200.00 - 174,800.00 USD annually

Job DescriptionThe Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.Responsibilities:• Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.• Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience• Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.• Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking around the FC with great frequency; FCs are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of equivalent experience- Work flexible hours as business demands, including overnight, weekends and holidays- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment- Prior experience with performance metrics, process improvement and Lean techniques- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications:- Ability to handle changing priorities and use good judgment in stressful situations- Interest in long-term career development through assignments in multiple FCs across the nation- Experience with a contingent workforce during peak seasons- Bachelor's degree in Engineering, Operations or related field. MBA preferredAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Pflugerville - 135,000.00 - 182,700.00 USD annually