Amazon

Job DescriptionWe are building Genesis Runtime, AWS's managed service for deploying, running, and scaling AI agents in production environments. You will design, implement, test, document, and support this enterprise-grade platform that enables customers to transform local agent prototypes into production-ready deployments in hours rather than months.As a key member of our team, you'll develop critical components of our multi-modal infrastructure that supports real-time interactions with fast cold starts (200ms) and long-running asynchronous agents (up to 8 hours). You'll build systems that automatically scale from zero to hundreds of concurrent sessions without capacity planning, while ensuring enterprise-grade security through isolated executionenvironments, identity propagation, and configurable guardrails.You'll serve as a technical lead on complex projects implementing session and state management across frameworks like LangChain, LangGraph, CrewAI, and LlamaIndex. Your work will enable bi-directional streaming for text, images, audio, and video with unrestricted payload sizes, while maintaining strict security boundaries between user sessions. You'll collaborate with customers to understand their agent deployment challenges and translate those requirements into robust, scalable solutions that work seamlessly with any foundation model.We're moving fast in this emerging space, and this is a great team to join if you want to have a huge impact on AWS and the world's customers we serve!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences.Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.About the teamAgentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDid you know that over 58% of Amazon’s gross merchandise sales come from independent third-party Sellers on Amazon? The Amazon Marketplace enables over 2 million third-party Sellers in eleven marketplaces to offer their products for sale to Amazon customers across the world. We are hiring software engineers with a strong sense of ownership and a passion for delivering large-scale solutions to support seller growth internationally. This is an opportunity to join the business at an early stage and build a new technology solution in the very earliest days of this business. This is a fast-growing and important part of Amazon’s future e-commerce business with great potential to invent at a worldwide scale. Our goal as a team is to create a seamless global shopping experience for all Amazon Customers and Sellers worldwide. Successful software engineers candidates must be innovative, flexible, self-directed and able to design and write high-performance, reliable and maintainable code. The ability to function with a broad understanding of business in a fast paced environment along with a team of talented engineers is essential. If you thrive in such an environment, we’d love to talk to you! Key job responsibilities - You will invent solutions to enable services to Amazon that has never been done in the past. - You will be addressing solutions to complex problems that are unique to our international customers. - You will have the opportunity to design, implement and test highly scalable solutions using AWS cloud platform and its many products, in challenging agile projects, working with best in class professionals. - You will have the opportunity to own systems architecture end to end and influence the direction of our technology that impacts hundreds of millions of customers around the world.A day in the lifeOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We work on 3-day work from office to offer flexibility to find your balance between your work and personal lives.About the teamThe International Seller Growth Team’s mission is to set our worldwide Sellers up for success and rapid growth across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. Basic Qualifications:- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Spanish.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ months of customer service experience/Operation Call/Command Center work environment- Typing skills at 35 words per minute with high accuracy Preferred Qualifications:- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitudeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Spanish.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ months of customer service experience/Operation Call/Command Center work environment- Typing skills at 35 words per minute with high accuracy Preferred Qualifications:- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitudeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jul 11, 2026AWS Security is a global team tasked with keeping the cloud safe. To help deliver for customers on this promise, the AWS Bug Bounty team is seeking a security engineer with strong security analytic skills to join our team!The primary responsibility of this role is to leverage your experience and internal knowledge of AWS systems to effectively triage a diverse set of incoming reports which can pertain to any of AWS's 200+ services. Technical dive deep and curiosity are a way of life on this team in order to establish the true severity of a report and what defense in depth mechanisms need to happen beyond just an immediate patch.Automation is the key to scaling and innovation at AWS and in this role you will write automation to reduce the load on humans; everything from developing ticketing, reporting and trend identification automation.AWS Bug Bounty has a diverse set of customers: service owners and engineers, security leadership as well as our external crowd of researchers. Strong communication skills are required when providing excellent customer service for our customers, especially when growing our external crowd. As an engineer on the team, you will be expected to help deliver insights to leadership and assist service teams in prioritizing and remediating difficult security problems.The development of the AWS researcher community is paramount to ensuring the success of our program and of our customers. As such we seek to earn researcher trust by being as transparent as possible with our responses to their reporting and our reward structures. As part of this team you will be expected to develop external messaging for both researchers and our own customer base. Above all else, a strong sense of Customer obsession is necessary to focus on the ultimate goal of keeping Amazon and its Customers secure with the highest priority.This role will provide you with challenging opportunities, both technologically and as a leader to grow AWS’s Bug Bounty Program into the best on planet Earth. Key job responsibilities- Researching, reproducing, and responding to security issues reported through the bug bounty program- Technical Escalation- Managing relationships with external security researchers working with AWS's bug bounty program- Perform deep analysis of new vulnerability classes- Driving improvements to team tooling, automation, and processes- Influencing program direction- Identify and drive resolution of vulnerability trends- Attend industry conferences and assist in hosting on site hack-a-thons and other researcher engagement activitiesA day in the lifeOur mornings typically start by looking at the queue of submitted reports that have already undergone initial triage by our third party partners. We single out reports that need urgent attention and then do a deep dive: reproducing, root causing and where appropriate extending the findings in the report to demonstrate maximum impact. Once done we coordinate with the internal stakeholders to drive the report until remediation.We maintain a close partnership with other security teams across Amazon to surface reports and trend data that are relevant to their mission.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Knowledge of industry-based security vulnerabilities and remediation techniques- 2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience- Bachelor's degree in computer science or equivalent- Experience with AWS products and services Preferred Qualifications:- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, , - 159,300.00 - 202,400.00 USD annually

Job DescriptionAre you interested in building the next generation of a cloud-scale search and analytics platform? Do you want to revolutionize the way people run search, analytics, and AI-powered workloads on vast volumes of data in the cloud? Do you want to have direct and immediate impact on a large number of AWS users? Do you want to be part of a fast-growing AWS service and work in a fast-paced, startup-style environment? Amazon OpenSearch Service makes it easy to deploy, operate, and scale OpenSearch for log analytics, application monitoring, full-text search, vector search, and more. It is a fully managed service that delivers OpenSearch's easy-to-use APIs and real-time capabilities along with predictable performance and seamless scalability for production workloads. The Amazon OpenSearch Service team designs, develops and operates software that allows customers to index, search and analyze documents at scale in a secure, responsive, and reliable environment. The team is tackling tough data, search and analytics problems. As we expand at a tremendous rate, we are looking for innovative engineers with a passion for AI, search, analytics and distributed systems to join the team: As a Senior Software Development Engineer on the Amazon OpenSearch Service team, you will:- Design, develop, and support a world-class search platform serving customers of all sizes- Produce robust, efficient, and maintainable code; our primary languages are Java and Python- Work on OpenSearch open-source software with opportunities to contribute upstream- Work on challenging problems in distributed systems, AI, data storage, query optimization, high availability, and security.- Lead architecture and design decisions, and mentor other engineers on the team- Continually challenge what exists and explore what should be changed to best meet evolving customer needs- Drive algorithm and architecture design, execute and deliver results- Invent the future of search and analytics in the cloud Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilitiesAs an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- Experience in one of the following programming languages: Java, Python, Ruby, Node.js, C#, or C- Experience in cloud architecture and implementation Preferred Qualifications:- Experience communicating technical concepts to non-technical audiences- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)- Experience in Data platform implementation- Hands on experience with building data or machine learning pipeline- Experience with one or more relevant tools (SQL, PostgreSQL, Data lake, DynamoDB, Hadoop)- Hands on experience working on large-scale data science/data analytics projects- Experience Implementing AWS services in a variety of distributed computing, enterprise environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 108,000.00 - 185,000.00 USD annuallyUSA, VA, Arlington - 98,200.00 - 160,000.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Mount Joy - 27.00 - 33.00 USD hourly

Job DescriptionAmazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projectsKey job responsibilities- Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders.- Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers)- Quickly resolves any potential issues that may impact driver and customer delivery experience.- Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager.- Shift work will be required, potentially to include nights, weekends and Public Holidays.- Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a weekA day in the lifeThe Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Spanish.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications:- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 3+ months of customer service experience/Operation Call/Command Center work environment- Typing skills at 35 words per minute with high accuracy Preferred Qualifications:- Demonstrates effective, clear and professional written and oral communication and attention to detail- Demonstrates effective communication, composure, empathy, and a positive professional attitudeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship.Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in. Key job responsibilitiesAs a Support Engineer on the design-technology team, you'll keep the team's prototype device fleet ready to demo and build the tooling that keeps it that way. On any given day you might prepare a set of devices — tablets, laptops, or large TVs — for a leadership review on under an hour's notice, move hardware between offices in the Seattle and Bellevue area, flash builds and configure apps across Linux, macOS, Windows, and mobile/embedded platforms, and troubleshoot whatever isn't cooperating. Between requests you'll extend the team's internal tools and automation, and provide light cloud, server, and local-network support. You'll manage device inventory, ordering, and shipping, write clear setup guides so less technical teammates can help themselves, and steadily replace manual steps with reusable workflows.A day in the lifeYour core focus is keeping the team's prototype devices ready to demo at a moment's notice. A leadership review might come together an hour before it starts, and you're the person who makes sure the right devices are set up, loaded with the latest build, and working — sometimes carrying hardware between offices in the Seattle and Bellevue area to get it where it needs to be. In the quieter moments between those requests, you make the whole thing run smoother: building small tools and automating the repetitive setup steps so the next demo is easier than the last, and helping teammates learn to set up their own devices. It's a fast-moving environment built around brand-new technology, so priorities shift often — you'll stay calm under a tight turnaround, and take real pride in being the reason a big demo goes off without a hitch.About the teamJoin our team of design technologists work across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Amazon devices. Basic Qualifications:- 4+ years of software development, or 4+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems- Experience in agile/scrum or related collaborative workflow- Experience troubleshooting and documenting findings Preferred Qualifications:- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API callsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is building AI-powered shopping experiences that reimagine how hundreds of millions of customers discover and buy products — and we need a Principal PMT to own the vision, strategy, and execution for one of our fastest-growing surfaces.This role leads a product that sits at the intersection of generative AI and commerce, creating personalized shopping destinations that serve customers arriving from a rapidly expanding set AI-powered channels. You'll own a surface already driving meaningful revenue at scale, with a clear path to multiply that impact through new formats, international expansion, and tighter integration with Amazon's broader AI investments.You'll define and drive the product roadmap for an AI-native shopping experience with that is early in finding product-market fit. You'll partner directly with engineering, applied science, and design to ship fast in a team that operates more like a startup than a large company. Monetization strategy is yours to own, working with ads and merchant teams to unlock new revenue streams. This is a senior IC role reporting to a VP with direct executive visibility.You'll thrive here if you have strong product intuition for consumer experiences, can make high-judgment calls with incomplete data, and prefer shipping over process. Experience in search, discovery, advertising, or AI-powered consumer products is valuable. Experience navigating ambiguity at the VP+ level is essentialKey job responsibilitiesOwn the end-to-end product strategy and roadmap for an AI-native shopping surface, from customer problem definition through launch and iteration. Set the product vision and gain alignment across engineering, science, design, and executive leadership.Make high-judgment prioritization decisions that balance customer experience, revenue growth, and technical feasibility. Translate ambiguous, fast-moving opportunities in generative AI into concrete product bets with measurable outcomes.Drive monetization strategy in partnership with advertising and merchant teams, ensuring the product delivers both customer value and meaningful business results without compromising the experience.Define success metrics, run experiments, and use data to make decisions about what to build, scale, or kill. Own the weekly and monthly business reviews that communicate progress to senior leadership.Partner with applied scientists and engineers to push the boundaries of what AI can do for shopping — influencing model behavior, ranking, and personalization through product requirements rather than just consuming what science delivers.Represent the product in cross-Amazon forums, building relationships with partner teams and negotiating dependencies across organizations. Operate as the single-threaded owner that executives trust to drive outcomes without close oversight.A day in the lifeYou'll start each day looking at experiment results and customer data to understand what's working and what isn't. From there you're generating ideas, pressure-testing them with your engineering and science leads, and making fast calls on what to try next. Your team ships to production multiple times a week so the feedback loop is tight — you'll see the impact of your decisions in days, not quarters. You spend time with ads and traffic partners proposing integrations that unlock new demand. And you're always thinking ahead — watching how AI is changing consumer behavior and asking whether your bets are pointed at the right problems three months from now. About the teamWe're a small, senior team building AI-powered shopping experiences at Amazon scale. Our mission is to make Amazon the best destination for customers arriving through any channel — creating surfaces that feel personal, relevant, and effortless. We operate like a startup inside Amazon: flat structure, minimal process, high autonomy, and direct executive visibility. Engineers and PMs ship together multiple times a week. We value speed, product intuition, and strong opinions loosely held over lengthy planning cycles. If you prefer making decisions with 70% of the data over waiting for 100%, you'll fit in here. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEver wonder what happens in the milliseconds between a customer scrolling and seeing a relevant ad? The Sponsored Products Marketplace AdClicks team builds the infrastructure behind that moment — processing trillions of ads daily at a scale few teams in the industry ever touch.We're looking for a Software Development Engineer to help design, develop, and own large-scale, highly available services that centrally process advertising signals (ad impressions, views, clicks, video unmutes, and more) across Amazon's performance advertising businesses — including Sponsored Products, Sponsored Brands, Sponsored Brands Video, and Sponsored Display.Our systems join millions of ad events per second from diverse sources, orchestrate business-specific enrichments (robotic traffic detection, validation of chargeable events, geotagging, event cardinality), and vend ad event data to power real-time campaign optimizations, attribution, reporting, analytics, and billing. You'll build services handling billions of requests per day while maintaining millisecond-level latencies and meeting strict SLA requirements — all operating on one of the world's largest product catalogs and massive distributed datasets.A successful candidate will see their work live on Amazon.com and across numerous partner websites, viewed by tens of millions of customers, driving quantifiable revenue impact.Key job responsibilities- Design, develop, and own Tier-1 services that determine ad-serving eligibility across Performance Advertising Core Engine- Set the technical vision for services spanning multiple Sponsored Ad programs (Sponsored Products, Sponsored Brands, Sponsored Display)- Build global, auto-scalable, high-throughput services that work across all ad programs — from campaign management through event logging- Collaborate with software engineers, Product Managers, and Program Managers to deliver compelling advertiser and customer experiences- Advise senior leadership on technical opportunities and risks to ensure sustained, rapid feature delivery- Lead and inspire teammates to raise the bar on software quality, reliability, and operational excellence- Measure success through quality of execution, pace of innovation, and increased customer and advertiser satisfactionAbout the teamThe Sponsored Products and Brands team at Amazon Ads is reimagining the advertising landscape through industry-leading generative AI technologies — revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond.We are at the forefront of reinventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle: from ad creation and optimization to performance analysis and customer insights. We're a passionate group of innovators developing responsible, intelligent AI technologies that balance advertiser needs, enhance the shopping experience, and strengthen the marketplace.If you're energized by solving complex challenges at massive scale and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for a world class candidate for an exciting new role at AWS as a Startup GTM PDM focused on US based startups. This role will support the overall success of the Strategic Technology Partner program in AWS Channels and Alliances, driving joint GTM (Go To Market) success for a portfolio of Amazon’s most strategic technology ISV partners. This position is fast paced, rich opportunity for someone to take their experience to the next level. As a Startup GTM PDM you will hold a holistic view of the business generated by your partners and will work across both the Strategic Technology Partner team and AWS field commercial sales to enhance and grow partner-related AWS revenue. You will become key point of contact for a portfolio of APJ based ISVs selling into the US. You will earn trust through demonstrations of a deep understanding for their business issues and concerns, displaying competence in various business management disciplines and helping your partners build a successful and sustainable business delivering end customer solutions that incorporate the AWS cloud platform and services. You will drive towards end-customer value that results in business growth to both ISVs and AWS by being partner-centric in all activities, serving as a leader and advocate for them within AWS, and accurately representing AWS within the partner’s organization. This role is unique from other roles in AWS in its overall focus on establishing and maintaining the GTM and co-selling execution plan with a set of ISV partners, and helping ensure that joint business growth metrics are set, met or exceeded. Key job responsibilities- Orchestrate different resources within the AWS organization to support ISV partner GTM and co-sell activities and create/maintain a long-term, scalable joint GTM model that drives partner and customer success- Be the “Go To” resource for ensuring key high-profile joint sales opportunities are sourced, developed and closed - Maintain joint AWS/partner business plans, establishing clear, mutual commitments around co-selling. Review this plan in clear, periodic Business Reviews with partner and AWS stakeholders to monitor progress and establish corrective actions as needed- Drive program execution across activities involved in the completion of commitments and goals established in the Business Plan, including coordination of AWS’s investments, lead generation-related activities, training and readiness, and join sales activities between your ISV partners and the AWS field organizations. Constantly maintain a clear view of the return on mutual investments- Lead regular pipeline reviews to ensure pipeline information is thorough and accurate according to AWS’s adoption of solution stages. Hold reviews (for large opportunities) with both ISV and AWS Account Management teams to identify best practices to leverage and lessons to be learned- Broker internal resources, tools, references and/or investments needed to execute on the business plans in order to help meet the set goalsAbout the teamThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree- Direct field and sales management experience in working with enterprise customer accounts and with ISV partners- Experience working with information technology customers and/or partners through account management, product management, program management and business development engagements, as examples- Experience working with C-level decision makers and with decision making processes in enterprise customers- Experience building new business plans, working with multiple stakeholders including direct and channel marketing, product management and account management teams Preferred Qualifications:- Experience managing joint GTM success with technology partners, including development and tracking of joint sell-with and sell-through business activities- Ability to build bridges and collaborating between partner and company field sales organizations to build mutual trust, sales enablement and joint sales motions- Possess experience developing and promoting technology partner value propositions into enterprise direct sales organizations- Understand of enterprise software and familiarity with cloud computing platforms and services- Experience implementing effective joint GTM programs for ISV technology partners (startup ISVs preferred) including joint sales enablement, demand generation, lead tracking, deal registration and joint sales reportingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, OR, Portland - 147,900.00 - 200,100.00 USD annually

Job DescriptionAt Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas• Streamline logistics in the operation through the implementation of standard work and team leadership• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates• Proactively identify and lead process improvement initiatives and Lean toolsSupervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. https://inside.hr.amazon.dev/us/en/employment/policies-global/l4-l7-field-ops-transfer.htmlAbout the teamPlease review the: https://inside.hr.amazon.dev/us/en/employment/policies-global/l4-l7-field-ops-transfer.html " on Inside to ensure you are eligible to apply for this role.Internal candidates applying to Manager I, Operations roles may be asked to complete the Manager of Hourly Associates (AA:MHA) online assessment as part of the evaluation process. To help you prepare, assessment preparation guides are available that explain what to expect and how to best prepare. Please visit https://inside.hr.amazon.dev/content/dam/inside/language-master/employment/your-career/MHA%20Candidate%20Prep%20Materials%20-%20November%202025.pdf Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, a result-driven individual with strong technical (electrical/mechanical) understanding and the drive and vision to take our data center engineering operations to the next level. The role will report to the DCEO Manager and be responsible for sustaining availability, cost management, risk assessment and mitigation, review corrective and preventative maintenance of critical infrastructure and metric reporting.Key job responsibilities- Participate in a 24/7 rotating shift pattern- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.- Installation of new rack capacity and provisioning of power/cooling- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the lifeAt today's large-scale data centers, you will be involved in:- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule - Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA) - Perform rack installs, rack decommissioning, and facility management - Provide operational readings and key performance indicators to make sure uptime is maintained - On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- High school or equivalent diploma Preferred Qualifications:- 2+ years of data center engineering experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Fresno - 72,500.00 - 90,900.00 USD annually

Job DescriptionThis is 12months Direct Contract role with Amazon.You use technology to validate and verify software, seeking input from team members on the best software test techniques to utilize. Your scope of work is to extend and effectively apply existing automation frameworks for small to mid-size components and/or product features. You may create or have responsibility to improve existing test tools. You are able to take a defined design and turn it into code and deliver it on schedule, applying appropriate technologies and current software engineering best practices. You write secure, stable, testable, maintainable code with minimal defects. You are proficient in a broad range of data structures and algorithms, knowing when it is appropriate to use them (and when it is not). You make appropriate implementation trade-off decisions (e.g., array or hash table?). You do not put the company at risk (e.g. pulling in unlicensed code, working on code in unsafe ways, test payment transactions in prod, etc.). You participate in team design, scoping and prioritization discussions. Your input to test plans and test cases are of high quality and high value. You seek to learn the business context and technologies behind your team’s software. You invent, refine and develop your solutions to ensure they are meeting team needs and project goals. You are a passionate advocate for your customer.You assume responsibility for the state of the code you inherit, produce, and test. You get your designs, code, and test plans reviewed. You test code thoroughly. You classify, store, and handle data in accordance with Amazon policies. You track risks and mitigate and/or escalate them in a timely manner. You take the time to understand the maintenance characteristics, runtime properties, and dependencies of your team’s software, including hardware platform, operating system and build dependencies. You prevent bugs from causing customer pain. You clearly document your software to ensure that future generations of developers understand the intention behind the test solutions you build. You troubleshoot, research the root cause of problems, and thoroughly resolve defects. You take ownership of problems (even when outside your own domain), propose solutions, and either take ownership for their resolution or ensure a clear hand-off to the right owner. You participate in the interview process and help your team train and mentor SDE-T interns. Basic Qualifications:- 3+ years of software development engineer or related occupational experience Preferred Qualifications:- Experience with AWS technologies- Experience with the AWS platform, web services, software development, or related technologieOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Upper intermediate proficiency in English- Basic Knowledge of operational requirements, environment and rules.- Statistical mindset with focus on details and numbers.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout the RoleAmazon Easy Ship (AES) connects third-party sellers with Amazon’s carrier network for end-to-end fulfillment in Australia. This role owns the program management layer that sits between carrier operations, seller experience, and the product and science teams that power AES.You will be the single-threaded owner for 3PL transportation performance — accountable for operational execution today while driving the structural improvements that reduce cost, improve pickup reliability, and unlock new delivery capabilities for sellers and customers tomorrow. The role operates at the intersection of carrier management, DEX science, and product development, with a dotted-line management responsibility into the POC team.This is a high-visibility, high-complexity role requiring someone who can shift fluidly between pulling a same-day pickup rescue and building the OP2 narrative that justifies next year’s investment.Key job responsibilitiesKey ResponsibilitiesCarrier Operations & Pickup Performance• Own day-to-day operational execution across 3PL carrier and seller workstreams, including capacity management and pickup rescue coordination• Lead carrier pickup miss follow-ups and seller coaching programs; maintain >98% FDPS through EF Ops and NOC escalation pathways• Manage carrier relationships across all active 3PL partners, serving as the primary escalation point for AU TransportationStrategic Carrier Initiatives• Drive structural improvement programs including SDD Local, Heavy & Bulky, slot optimisation, and geolocation-based routing• Own the AES pickup success initiative roadmap in partnership with AU Transportation; identify and close systemic gaps in pickup reliabilityDelivery Experience & Promise Ownership• Own transit time, pads, and DEA configuration for AES shipments• Partner with the science team to provide input for ML model improvements; manage seller holiday configurations via the Bulk Processing tool• Monitor Click-to-Promise (C2P) performance and investigate promise accuracy bugs in coordination with DEXCost to Serve Reduction• Identify and execute innovation opportunities to reduce cost-to-serve across the 3PL transportation network• Build business cases for structural solves; quantify trade-offs between service, cost, and seller experienceReporting & Goal Setting• Own WBR, MBR, and QBR reporting for 3P transportation; build and maintain reporting infrastructure• Lead OP1/OP2 goal-setting for the 3P carrier workstream; track and communicate progress against planProduct Management• Act as the operational product manager for AES tech improvements: Locality Signal on Search, AES Pickup Tech, ShipTech UAT, and agentic AI automation initiatives• Represent operational requirements in product and tech forums; own UAT for feature releases affecting carrier or seller workflowsProgram Oversight & Team• Oversee all transportation sub-programs with AFN injection accountability• Dotted-line management responsibility into the POC team; coordinate across EF Ops, NOC, and AU Transportation________________________________________Basic Qualifications• 5+ years in program management, operations, or supply chain in a fast-moving logistics or e-commerce environment• Demonstrated ability to manage complex, cross-functional programs with multiple stakeholders and dependencies• Strong analytical capability — comfortable building reporting frameworks, investigating metric anomalies, and translating data into action• Experience working with carrier or 3PL networks at scale• Excellent written and verbal communication; able to write clearly for senior leadership audiences________________________________________Preferred Qualifications• Experience with Amazon Easy Ship, Merchant Fulfilled Network, or Amazon Transportation programs• Familiarity with DEX/promise accuracy, C2P, or delivery science workflows• Background in product management or UAT for operational tooling• Experience writing OP1/OP2 documents and presenting at WBR/QBR forums• Exposure to agentic AI or automation tooling in an operations context Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.We are looking for talented technicians to help full-scale production of Amazon Leo satellites. The success of Leo depends on the quality, reliability, cost, manufacturability, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.Key job responsibilities- Follow work instructions and safety procedures- Assemble and test with emphasis to detail, an assortment of LRUs, electrical-mechanical assemblies, avionics, or other complex aerospace builds- Participate in process improvements, maintain floor stock inventory- You will independently execute and prioritize work to meet company deliverables- Execute test procedures for component and system level testing maintenance- Champion safety requirements in all designated zones and work locations- Ensure lab equipment is maintained and calibrated- Supports some preventative maintenance activities on test equipment and data acquisition systems- Receive shipments and coordinate deliveries with recipients (Using pallet jacks, kit carts, etc)- Your work may include contributing to improving SOPs and safety proceduresAdditional Requirements:- Willing to work all shifts (days, evenings, staggered shifts) overtime and weekends as needed. Shift times are 4X10 Wed-Sat Swing Shift 4pm-2:30am - Flexible working/commuting in between site locations- Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position- Able to lift-up to 25lbs. unassistedExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.The starting pay for this role in Washington State is up to $33.50/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.A day in the lifeWe are a group of Technicians with well over 20+ years of diverse skills and experience. Each team member brings in willingness to train and positive team energy. Some tasks you may be an individual contributor, but may also work in a group environment to achieve organizational goals. This group of Technicians thrived in success by working as a team. We are currently in research and development but moving towards production environment. Basic Qualifications:- High school or equivalent diploma- 1+ years in a high traceability manufacturing environment, or relevant trade school certification- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches)- 1+ years working with test tools and test methods that adequately validate the system- Experience reading, interpreting and working from engineering documentation and/or drawings Preferred Qualifications:- Experience with environmental testing - vibration, shock, thermal, EMI/EMC, etc.- Aircraft & Powerplant (A&P) certification/license- CFOT certification or equivalent experience- Airman or Avionic certification or equivalent experience- ASE certification or equivalent experience- Experience in fast-paced production environment with flight hardware- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience working with Electro-Mechanical Assembly, Final Integration, Fiber Optics/Optical and/or Harness Integration- Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, WA, Kirkland - 33.00 - 36.00 USD hourly

Job DescriptionWe are looking to hire an insightful, results-oriented Business Intelligence Engineer to produce and drive analyses for Worldwide Operations Security (WWOS) Team in Amazon. To keep our operations network secure and assure operational continuity, we are seeking an experienced professional who wants to join our Business Insights team. This role involves translating broad business problems into specific analytics projects, conducting deep quantitative analyses, and communicating results effectively.Key job responsibilities• Design and implement scalable data infrastructure solutions• Create and maintain data pipelines for metric tracking and reporting• Develop analytical models to identify Theft/Fraud trends and patterns• Partner with stakeholders to translate business needs into analytical solutions• Build and maintain data visualization dashboards for operational insightsA day in the lifeAs a Business Intelligence Engineer – II, you will collaborate with cross-functional teams to design and implement data solutions that drive business decisions. Your day might include analysing Theft & Fraud patterns, building automated reporting systems, or presenting insights to stakeholders. You'll work with petabyte-scale data sets and have the opportunity to influence strategic decisions through your analysis.About the teamWe are part of the Data Services team under the Risk & Resilience vertical in Worldwide Operations Security, focusing on data analytics to support security and loss prevention initiatives. Our team collaborates across global operations to develop innovative solutions that protect Amazon's assets and contribute to business profitability. We leverage technology to identify patterns, prevent losses, and strengthen our operational network. Basic Qualifications:- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 2+ years of Tableau Desktop, Quicksight or other relevant data visualization software experience- Bachelor's degree or above in business administration, finance, economics, computer science, data science, engineering, or other related field, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience using SQL (Structured Query Language) to pull data from a database or data warehouse Preferred Qualifications:- Master's degree or above in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets- Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the businessOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionMore and more enterprise companies are moving to the cloud to reduce technical debt and focus on innovation. Amazon Web Services (AWS) is investing heavily to ensure we continue delivering the world’s best customer experience for complex, large-scale transformations.If you're energized by the opportunity to accelerate one of the most impactful technology shifts of our time, join us. The AWS Transform team in Tel Aviv is growing.What is AWS Transform?AWS Transform is a strategic initiative focused on helping enterprise customers modernize and migrate their compute, storage, and networking infrastructure into the cloud, with a strong emphasis on VMware-based environments and traditional on-premises data centers.We build automated, scalable, intelligent, and agentic GenAI-powered solutions that simplify complexity, reduce operational risk, accelerate migration timelines, and unlock long-term agility and cost efficiency for our customers.Key job responsibilitiesWhat You’ll Do:As a Software Development Engineer (SDE) on the AWS Transform team, you'll be at the heart of designing, building core functions involve orchestrating hundreds or thousands of systems and legacy workloads, each with unique technical and operational constraints.You will:Drive end-to-end system design, implementation, and deliveryPlay a key technical leadership role on the team, aligning engineering efforts with customer needsCommunicate effectively across teams to influence and guide architectural decisionsWrite high-quality, efficient, and secure code that sets an example for othersMentor teammates through design and code reviews and foster engineering best practicesContinuously grow your technical depth and leadership impact as AWS scalesAbout the teamAbout the team*Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.*Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExecutive Customer Relations (ECR) team manages IN trans related escalations for rescue, root causing and medium/long term systemic changes. The team manages multiple programs such as INOPS VPI, ECR email escalations and customer rescue programs. The team liaises with stakeholders across the IN Network to develop proactive rescue mechanisms, solutions and systemic fixes around the opportunities identified through root cause analysis to improve customer experience.Key job responsibilitiesRespond to inquiries from leaders, in addition to resolving contacts (received through escalation channels).Communicate effectively and professionally with CS and non-CS departments.Work on a detailed root cause analysis.Recognize systemic and quality concerns contributing to poor customer experiences and communicate to appropriate stakeholders. A day in the lifeYou will address customer issues by rescuing the customer but also by identifying and measuring root cause of the customer's experience failure and presenting your findings and recommendations to right stakeholders who can fix process or technology that caused customer defect. Basic Qualifications:- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in English-language communication skills, both written and verbal- 1+ years of customer service experience, or Bachelor's degree in management, business administration, economics, engineering, marketing- Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment- Can work proactively and independently, meet deadlines, and deliver on projects and tasks- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network and experience working with customers with a passion for delivering exceptional service Preferred Qualifications:- Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)- Prior experience in Customer ServiceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes.We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network.You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.