Amazon

Job DescriptionAmazon's Security & Privacy Regulatory Enablement (SPRe) team is the regulatory enablement engine for Amazon's security, privacy, and AI compliance assurance needs. We take any new regulatory requirement from initial publication to demonstrated compliance across three domains — Security, Privacy, and AI — using a repeatable, scalable operating model (Anticipate → Enable → Assure).We are seeking an experienced Assurance Operations Lead to manage and scale the operational delivery of all external audits and regulatory examinations across SPRe's security, privacy, and AI compliance domains. This is a people management role leading a team of assurance specialists across multiple jurisdictions (EU, UK, India, US, Singapore, Middle East), with responsibility for audit lifecycle management, operational excellence, team development, and delivery metrics.The ideal candidate brings deep expertise in both information security and privacy compliance, has led audit/assurance teams at scale, and can build a high-performing, geographically distributed team that delivers consistently across regulatory frameworks. You will be responsible for integrating security and privacy assurance functions under a unified operating rhythm — driving cross-domain efficiency, developing talent, and ensuring Amazon demonstrates compliance to regulators, auditors, and supervisory authorities globally.Key job responsibilitiesAudit & Assurance Delivery (Gear 3: Assure)Own operational delivery of all external audits and regulatory examinations across payments security, privacy (DMA, DSA, GDPR, CCPA, COPPA, DPDP), and emerging AI regulations.Manage the full external audit lifecycle from planning through to report issuance across all regulated entities globallyFront-end external auditors and regulatory examiners as the senior operational point of contactCoordinate evidence collection, collation, and presentation — ensuring audit-readiness and delivery excellenceManage audit findings, remediation tracking, and formal closure across all domainsEstablish and track operational metrics for assurance delivery — audit cycle times, finding closure rates, evidence readiness, and quality benchmarksStrategic & Cross-Domain LeadershipDrive methodology consistency across security and privacy assurance — identifying cross-domain synergies, shared control frameworks, and efficiency opportunitiesOwn the go/no-go decision process for external examinations, ensuring leadership retains oversight of the external audit relationshipMaintain C-level relationships with external auditors, regulators, and supervisory authoritiesInfluence Security and Privacy Control Assessment automation efforts to achieve compliance at scaleCommunicate audit posture, risks, and programme health to executive leadership — escalating critical issues with precision and driving timely resolutionContribute to SPRe's strategic roadmap including expansion into RAI (Responsible AI) assurance as regulatory frameworks maturePeople Leadership & Team DevelopmentLead, manage, and develop a team of assurance specialists spanning security and privacy domains across multiple geographiesBuild a high-performing, cohesive team culture that integrates previously separate security and privacy assurance functions under a unified operating modelDrive career development, performance management, and succession planning — identifying and developing the next generation of assurance leadersEstablish team operating rhythm including regular syncs, shared dashboards, clear ownership by jurisdiction or programme, and delivery metricsAttract, hire, and retain top assurance talent across both security and privacy disciplinesAbout the teamSPRe operates through three interconnected gears forming a continuous flywheel: **Anticipate** (regulatory engagement and horizon scanning), **Enable** (programme design and regulatory compliance monitoring), and **Assure** (external audit delivery and regulatory examination management). This role leads the Assure function — the execution engine that demonstrates Amazon's compliance to the outside world.Team members include security compliance specialists, privacy assurance specialists, and cross-domain flex resources operating across India, Europe, and the US. You will report to SPRe's Senior Manager and work closely with the Programme Enablement pillar, Legal, Technology, and Business teams across Amazon.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree or equivalent in Computer Science, Information Systems Management, International Relations, Engineering, or other related fields- Experience communicating and presenting to senior leadership- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- 10+ years of experience in compliance, regulatory assurance, audit, governance, or risk management — with meaningful depth in both information security and privacy/data protection domains- Experience building and scaling compliance/assurance functions, integrating teams, and driving operational excellence across multiple regulatory frameworks simultaneously- Experience managing audit programmes across multiple jurisdictions with different regulatory regimes- Experience with security and privacy principles — risk-based thinking, control design, defence in depth, data protection by design Preferred Qualifications:- Experience in process improvement- Experience leading assurance/audit teams that span both information security and privacy — demonstrating cross-domain operational leadership- Professional auditing qualifications or relevant certifications (CISA, CISM, CISSP, CIPP/E, CIPP/US, CIPM, QSA, ISO 27001 Lead Auditor, or similar)- Experience managing compliance programmes for major technology companies or regulated entities- Experience with payment industry regulations and supervisory authorities across multiple jurisdictions- Knowledge of AI governance frameworks (EU AI Act, NIST AI RMF) and ability to stand up new assurance programmes for emerging regulatory domains- Experience with GRC platforms, audit management tools, and automation of evidence collection at scaleAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 171,800.00 - 300,700.00 USD annually

Job DescriptionAmazon is seeking a data-driven Risk Specialist to support the Financial Waste team in Accounts Payable. We are looking for a strong team player that will take ownership and drive change in a dynamic global business environment using data analytic techniques that allow leaders to organize and review large amounts of data quickly. This individual will ensure Amazon's Finance Operations processes stay ahead of risks in the vendor payments area, including internal control effectiveness, erroneous payment detection and prevention, and vendor risk analysis through a culture of continuous inspection of processes, systems, and key business initiatives. This individual must be eager to dive deep into processes and have a proven record of delivering process efficiency results. The preferred candidate will have advanced data analysis and auditing skills, problem solving skills, systems and process knowledge, and customer service passion. Key job responsibilities· Carry out the vision and mission of the Financial Waste team to prevent, detect, and investigate issues of erroneous payments to vendors using transactional data · Review large amounts of payment data from multiple Amazon invoicing, payment and procurement systems to determine if payments are erroneous · Execute audits, deep dives, and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders · Maintain the productivity target set · Support other team members, including other Finance Operations teams, on any activities assigned to the team as a whole · Understand and follow Amazon’s policies and procedures on invoice entry and transaction processing · Coordinate with different process owners to conduct deep dives walk throughs and quality reviews of evidence to resolve complex problems Basic Qualifications:- 4+ years of fraud/risk investigations experience- Bachelor's degree or equivalent, or experience in fraud/risk investigations- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- 1+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner Preferred Qualifications:- Experience in SQL data manipulation- Experience with Lean or Six Sigma analytical techniques- Experience working in risk/fraud analysis or in compliance organizations- Knowledge of procurement and source to pay processes and solutions or equivalent experience- Experience working in a fast paced, quickly changing or international environment- Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlinesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills. Basic Qualifications:- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning Preferred Qualifications:- Experience in e-commerce or online advertising- Experience in omni-channel marketing, search engine marketing or search engine optimizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 71,900.00 - 120,000.00 CAD annually

Job DescriptionThe Supply Chain Integration Manager owns supply chain integration for the SCIPS compliance program, ensuring security services are embedded into the Product Development Process across supplier selection, component mapping, and manufacturing. This role influences senior stakeholders (L7–L10) without direct authority across Global Commodity Management, Mechanical Manufacturing, Engineering, and Legal to deliver end-to-end supply chain security visibility for the device portfolio.Key job responsibilities-Lead complex supply chain security programs (supplier mapping, SoC security, manufacturing requirements, supplier management integration, risk modeling) where both the problem and plan may be undefined-Identify and scope security challenges across organizational boundaries where no single team owns the end-to-end picture-Build long-term mechanisms—contractual frameworks, quantitative models, and process integrations—that outlast individual projects-Navigate and influence across Global Commodity Management, Engineering, Legal, and Operations without direct authority-Develop and execute both tactical and strategic plans, selecting stakeholders through expertise and judgment Basic Qualifications:- Bachelor's degree or equivalent in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics, or a related discipline, or equivalent technology experience Preferred Qualifications:- 5+ years of HR, privacy, legal, compliance or risk management experience- TAPA Certification or equivalent experience- Experience security contract manufacturing operations- Demonstrated ability to map supply chain and identify risks throughout the manufacturing and development lifecycle- Experience building contractual or compliance frameworks that embed security requirements into supplier agreements or manufacturing processes- Track record of influencing senior leadership (L7+) and driving cross-functional alignment without direct authority in a hardware or devices organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 131,300.00 - 229,700.00 USD annually

Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree- 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills. Basic Qualifications:- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning Preferred Qualifications:- Experience in e-commerce or online advertising- Experience in omni-channel marketing, search engine marketing or search engine optimizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 71,900.00 - 120,000.00 CAD annually

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include, but are not limited to:- You will serve as the site expert for maintaining the automation systems that are critical for operations- You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems- You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations- You will provide first-level escalation support for site technicians, both locally and remotely - You will perform and analyze building System Assessments to enhance material handling system performance Basic Qualifications:- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of PLC programming or automation engineering experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of process or production environment related PLC-controlled automation and issue diagnosis experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of robotics work cells and control systems experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of electrical theory, robotics, controls components, and automated equipment experience- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of Ladder Logic and structured programming from Siemens, Allen-Bradley, or Codesys PLCs experience Preferred Qualifications:- Experience with HMI and control network components, including maintenance, troubleshooting, programming and design- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components- Experience with preventive maintenance procedures, industrial electrical, industrial controls, and industrial electronics & robotics- Experience interpreting and modifying mechanical and electrical drawings- Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platformsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NV, Las Vegas - 90,000.00 - 112,500.00 USD annually

Job DescriptionAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Senior Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ. ABOUT YOUYou’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for at Audible.As a Senior Software Development Engineer, you will...- Independently lead complex technical initiatives within your team- Mentor and support other developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Establish and follow good engineering practicesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NJ, Newark - 158,100.00 - 213,800.00 USD annually

Job DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.As an HR Partner on the (Insert Line of Business) PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn to use data-driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.- Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.- Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.- Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.- Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.- Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.- Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.- Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and escalate opportunities to improve tool usability or adoption.A day in the lifeA typical day involves balancing standard work execution with responsive employee support. You'll maintain consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery.Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others. When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment.Success in this role comes from maintaining organized routines, demonstrating strong follow-through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast-paced environment where no two days are the same. Basic Qualifications:- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience communicating to a diverse, global audience- Bachelor's degree, or 2+ years of Amazon experience with 1-year human resources general experience OR equivalent experience (e.g., operations, customer service, retail, manufacturing)- Ability to maintain confidentiality in handling sensitive information Preferred Qualifications:- Degree in HR, Management, Business, Labor Relations, Psychology, or a related field- Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills- Demonstrated ability to analyze information, solve problems, and make data-driven decisions- Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)- Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience- Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments- Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy- Ability to exercise sound judgement and navigate ambiguous situations with limited direction- Basic understanding of HR processes and policies- Demonstrated problem-solving skills and resourcefulnessAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Delta - 49,600.00 - 82,900.00 CAD annually

Job DescriptionAmazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. Amazon Ads is seeking an Account Executive to join our video-focused new business team within our Large Customer Sales organization. This is an exciting time to join a new team in a role with broad scope and the potential to make real impact. This role will be focused on driving net-new business with a prospecting mindset. As the first line of communication with prospective brands, ideal candidates will have a strong understanding of the sales process, excel at researching leads, nurturing new relationships, pitch presentations, proposal generations, and driving video investment.Key job responsibilities- Generate advertising revenue by calling on ad agencies, new prospects, and consulting advertisers on Streaming TV and other brand-building advertising solutions.- Be a true hunter, hungry to uncover opportunity and connect it with a value adding solution.- Generate a pipeline and influence buying decisions to drive revenue from new advertisers.- Establish credible relationships with ad agencies and advertiser decision makers.- Map account strategies, align resources, and match video products that best serve an advertiser’s needs.- Hold sales calls with existing and prospective clients, delivering superior customer service.- Prepare and deliver customized presentations to clients. Basic Qualifications:- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience using Salesforce or other CRM tools- Experience communicating to senior management and customers verbally and in writing- 3+ years of digital ad sales as an individual contributor experience Preferred Qualifications:- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 98,000.00 - 171,500.00 USD annually

Job DescriptionAmazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. Amazon Ads is seeking an Account Executive to join our video-focused new business team within our Large Customer Sales organization. This is an exciting time to join a new team in a role with broad scope and the potential to make real impact. This role will be focused on driving net-new business with a prospecting mindset. As the first line of communication with prospective brands, ideal candidates will have a strong understanding of the sales process, excel at researching leads, nurturing new relationships, pitch presentations, proposal generations, and driving video investment.Key job responsibilities- Generate advertising revenue by calling on ad agencies, new prospects, and consulting advertisers on Streaming TV and other brand-building advertising solutions. - Be a true hunter, hungry to uncover opportunity and connect it with a value adding solution.- Generate a pipeline and influence buying decisions to drive revenue from new advertisers.- Establish credible relationships with ad agencies and advertiser decision makers.- Map account strategies, align resources, and match video products that best serve an advertiser’s needs.- Hold sales calls with existing and prospective clients, delivering superior customer service.- Prepare and deliver customized presentations to clients. Basic Qualifications:- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience using Salesforce or other CRM tools- Experience communicating to senior management and customers verbally and in writing- 3+ years of digital ad sales as an individual contributor experience Preferred Qualifications:- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 89,100.00 - 155,900.00 USD annually

Job DescriptionAt Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.Key job responsibilities - Lead the recruitment and on-boarding of new associates for our Fulfillment Centers, Delivery Stations and Sort Centers - Support with auditing the compliance to defined processes and procedures including but not limited to Salesforce management, Eligibility, Reporting and Associate Experience - Continually identify and implement process improvements - Participate in Workforce Staffing specific projects Develop and maintain effective communication processes to ensure smooth and efficient flow of information between key stakeholders - Undertake any other reasonable duties as requested by the Workforce Staffing Managers or SpecialistsAbout the teamLearn More about Amazon Australia Basic Qualifications:- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- High school or equivalent- Experience in confidential environments Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWhen was the last time you heard of a cyber-attack that took down a host of companies due to poor Authentication controls? Likely a few times in the last few months. At Amazon Web Services (AWS), our team is building out a renewed set of Foundational Access Management capabilities for all of Amazon’s digital and physical resources. We are a fun, collaborative team, and we focus on empowering everyone on the team to achieve their next goal.We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and its massive worldwide service-oriented architecture. Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve interesting and complex business problems, AWS Security is the place for you.We are looking for a Software Development Engineer to design and build a large scale next generation Authentication Management System. There is ample opportunity to innovate and deliver high impact outcomes. You will collaborate with the leadership team to drive key engineering and business decisions that will influence the Amazon developer experience. You will contribute to all parts of the software development and deployment lifecycle across the entire Amazon development community, including design, implementation, documentation, deployment, and operations across multiple products.Successful candidates for this position will have strong software engineering fundamentals such as object-oriented design, algorithms, data structures, and a good grasp of advanced systems concepts and design. They must possess strong verbal and written communication skills, be self-driven and deliver high results. They need to really enjoy working closely with their peers within a group of very talented engineers and builders.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault-tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPrime Video is one of the largest entertainment surfaces in the world, where hundreds of millions of customers come to find what to watch next. One app, thousands of devices, 240+ countries. The catalog spans Live Sports like Thursday Night Football and Champions League matches, Hit Amazon originals like Fallout and The Boys, add-on subscriptions like Max and Apple TV+, and free content with ads. Are you interested in shaping the future of how hundreds of millions of people discover what to watch? The Whole Page Construction team owns the systems that build a personalized Prime Video storefront for each customer visit from the ground up. Our AI-driven systems decide, in real time, what every customer sees: which titles surface, how they're organized into meaningful groupings, and how the full page is ranked and composed. We're scaling and automating manual editorial curation with fully autonomous page assembly powered by state of the art ranking models and generative AI.As a Senior Manager, Software Development, you will lead multiple engineering teams building the real-time page construction systems that powers Prime Video's homepage worldwide. You'll partner closely with applied scientists designing novel ranking models, product managers defining the future of content discovery, and business leaders across Studios, Sports, and Channels who depend on this team to reach their audiences. Your role sits at the intersection of AI and customer experience: ensuring that sophisticated science translates into reliable, scalable systems that delight customers at global scale. You'll drive technical strategy, develop senior engineering talent, and shape how automation and business intent coexist in at Amazon scale.About the teamThis team is at the heart of PV personalization - building ML-driven understanding about customers' preferences based on their past engagement, current context (e.g. device, title release date etc.) and other signals (e.g. search activity etc.). We use this understanding to power content discovery experience across PV. We operate in a complex business/tech space requiring us to operate at speed and rapidly prototype/experiment. If you are excited about making an impact on a product that is used by 100M+ customers around the world, including your own friends and family, then this could be the right opportunity for you! Basic Qualifications:- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience managing multiple concurrent programs, projects and development teams in an Agile environment- Experience partnering with product or program management teams- Experience in several of the following areas: machine learning, statistics, deep learning, natural language processing, or information retrieval Preferred Qualifications:- Experience designing and developing large scale, high-traffic applications- Bachelor's degree in computer science, computer engineering, or related technical field- Experience with AWS products and servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Pittston - 91,000.00 - 136,500.00 USD annually

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, PA, Shippensburg - 70,000.00 - 90,900.00 USD annually

Job DescriptionWhen was the last time you heard of a cyber-attack that took down a host of companies due to poor Authentication controls? Likely a few times in the last few months. At Amazon Web Services (AWS), our team is building out a renewed set of Foundational Access Management capabilities for all of Amazon’s digital and physical resources. We are a fun, collaborative team, and we focus on empowering everyone on the team to achieve their next goal.We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and its massive worldwide service-oriented architecture. Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve interesting and complex business problems, AWS Security is the place for you.We are looking for a Software Development Engineer to design and build a large scale next generation Authentication Management System. There is ample opportunity to innovate and deliver high impact outcomes. You will collaborate with the leadership team to drive key engineering and business decisions that will influence the Amazon developer experience. You will contribute to all parts of the software development and deployment lifecycle across the entire Amazon development community, including design, implementation, documentation, deployment, and operations across multiple products.Successful candidates for this position will have strong software engineering fundamentals such as object-oriented design, algorithms, data structures, and a good grasp of advanced systems concepts and design. They must possess strong verbal and written communication skills, be self-driven and deliver high results. They need to really enjoy working closely with their peers within a group of very talented engineers and builders.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault-tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionKey job responsibilities:• Handling assigned daily tasks, manage and handle exceptions in daily work. Uses knowledge and skill to meet assigned goals in timely manner.• Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP; evaluating compliance risks and escalates roadblocks.• Collaborating with service providers and origin or destination logistics teams to solve issues• Building and maintaining relationships with key seller accounts• Managing a portfolio of seller accounts across designated marketplaces• Act as the team process expert co-work with other stakeholders on process improvement/Product launch/UAT Test• Managing business reporting as required, perform root cause analysis and own specific action to fix problems.• Any Add-hoc task assigned by leaders. Basic Qualifications:- Bachelor's degree or equivalent- Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations Preferred Qualifications:- Speak, write, and read fluently in EnglishOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionBuild the future of credit and payments for millions of Amazon customers, using AI-native engineering, modern AWS technologies, and large-scale distributed systems.Join Amazon Pay Later to build fintech products from the ground up in a start-up-like environment, while operating at Amazon scale across payments, lending, customer experience, and partner integrations.Amazon Pay Later is looking for passionate SDE II engineers to design, build, and scale the next generation of credit and payments products for Amazon customers. This is a high-impact role in Amazon India’s Emerging Payments team, where you will work at the intersection of payments, lending, machine learning, customer experience, partner integrations, and large-scale distributed systems.The systems you build will handle highly sensitive customer and financial data, power high-traffic payment flows, and deliver low-latency, highly reliable experiences across Amazon surfaces. You will solve complex engineering problems across scale, security, availability, latency, compliance, and partner reliability.As part of this team, you will build platform capabilities from the ground up, influence product and technology direction, and work on modern cloud-native architectures using AWS technologies such as Lambda, API Gateway, Step Functions, EventBridge, Kinesis, SNS, SQS, DynamoDB, OpenSearch, VPC, NLB, KMS, CloudTrail, CloudWatch, X-Ray, AWS CDK, CodePipeline, CodeBuild, CodeDeploy, and other AWS DevOps capabilities.You will also get the opportunity to work on AI-led engineering and product capabilities, including GenAI-assisted design and development, automated testing, intelligent operational insights, ML-driven customer eligibility, credit decisioning, personalized customer experiences, and GenAI-powered customer assistance. The team will leverage technologies such as Amazon Bedrock, Amazon Q Developer, SageMaker, and internal AI tools to accelerate the software development lifecycle and build smarter customer-facing products.This role offers a unique opportunity to work like a builder in a start-up environment while having the reach, resources, and technical bar of Amazon. You will partner closely with Product, Risk, Legal, Compliance, Security, Operations, and external financial partners, including leading banks and NBFCs, to launch and scale customer-facing fintech products.The platform is being designed for extensibility across emerging markets, creating opportunities to build reusable capabilities, solve globally relevant fintech problems, and contribute to a strong portfolio of innovation and patents for Amazon.We are looking for engineers with strong computer science fundamentals, high ownership, and the ability to deliver high-quality software in ambiguous environments. Experience building large-scale distributed systems, web services, payment systems, or customer-facing applications at scale will be highly valuable. More importantly, we are looking for builders who are excited to learn fast, use AI to raise their productivity, raise the engineering bar, and deliver products that can meaningfully change how customers access credit and pay on Amazon.If you are excited by fintech, payments, AI-native engineering, distributed systems, high-scale customer impact, and the opportunity to build products from scratch within Amazon, this is the team for you. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Mexico is seeking a Head of Delivery and Returns Experience to own and drive the end-to-end structural improvements for Customers in one of Amazon's highest-visibility and fastest-growing international markets. This role is a key business input owner, responsible for ensuring Mexican customers receive their orders fast, on time, at an affordable cost and with an exceptional returns experience.As the MX Head of Delivery and Returns Experience, you will sit at the intersection of strategy, operations, technology, and analytics, leading a centralized function that touches every dimension of the fulfillment experience — from the construction of new distribution centers to customer-facing technology features on Amazon's website. You will report to the LATAM leader within an international organization, operating with high visibility at the C-level on a daily and weekly basis. You will directly lead a team of Senior Managers.This role is organized around five pillars: Strategic Planning, Results Tracking, Project Portfolio Management, Benchmarking, and BI/AI. You will lead 1-year and 3-year planning cycles, oversee a portfolio of 50+ concurrent projects, manage weekly C-level reporting, drive adoption of automation and AI-powered mechanisms, and serve as Mexico's ambassador to — and from — Amazon's global delivery network.The ideal candidate is an experienced, data-driven leader with strong business acumen, stakeholder management skills, and the ability to operate with autonomy and influence across a highly matrixed, international organization.Key job responsibilities• Strategic Planning: Lead Amazon Mexico's 1-year and 3-year delivery and returns strategy, defining how the business will continue improving speed, cost, and reliability of deliveries for customers. Translate strategy into actionable roadmaps across partner organizations and ensure alignment with LATAM and global priorities.• Results Tracking & C-Level Reporting: Own weekly reporting of delivery performance targets to senior and C-level leadership. Develop and maintain dashboards, action plans, and escalation mechanisms to ensure commitments are met and risks are visible at the highest levels of the organization.• Project Portfolio Management (PMO): Lead end-to-end program management of a portfolio of 50+ projects spanning infrastructure (e.g., new distribution centers), operations, and technology. Ensure on-time delivery, budget adherence, and cross-functional alignment across all workstreams.• BI/AI & Mechanism Automation: Oversee continuous improvement of analytical reports and lead the development of AI/ML models to automate decision-making mechanisms, optimize delivery outcomes, and reduce manual overhead across the organization.• Benchmarking & Global Best Practices: Maintain an active pulse on Amazon's delivery innovations across global geographies. Bring best-in-class practices to Mexico and export Mexican innovations back to the global network.• Stakeholder Management: Serve as the central coordination point for delivery topics across Operations, Finance, Marketing, Prime, Sales, and Technology teams. Build alignment and drive decisions across a complex, multi-functional stakeholder landscape at all seniority levels of the organization.• People Management: Lead, develop, and grow a team of five Senior Managers across the five delivery pillars — Strategic Planning, Results Tracking, Project Portfolio Management, Benchmarking, and BI/AI — fostering a culture of customer obsession, operational excellence, and continuous improvement.About the teamInclusive team culture  At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.    Work Life Balance  We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.    Mentorship & Career Growth  Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Bachelor's degree or equivalent- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications:- Experience engaging and influencing senior executivesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPrime Video is seeking a dedicated, self-motivated Executive Assistant to provide support to the Head of Amazon MGM Studios Japan and Head of Prime Video SEA & ANZ.The individual in this role will be detail oriented, have solid organizational skills, and the ability to meet tight deadlines while juggling multiple requests across global teams. You will be an experienced planner, understand business priorities, demonstrate the ability to anticipate needs and drive improvements.The successful candidate will possess the ability to manage ambiguity and complete complex tasks quickly, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. We are looking for someone motivated, with a proven history of high performance and the ability to operate under pressure. The ideal candidate is confident, enthusiastic, resourceful and a creative problem solver. This person will have a high level of integrity and discretion in handling confidential information and professionalism in dealing with senior executives.The successful candidate will have a collaborative mindset that delivers large scale events, shares workload when priorities demand additional support and is committed to team outcomes.This is an incredible opportunity if you have a passion for entertainment and technology, and an interest in working in our fast-paced, customer obsessed organization.Key job responsibilities- Developing day-to-day schedule and prioritization of activities, proactively identifying and resolving scheduling conflicts- Help plan domestic & international travel itineraries and process expenses- Event organization, off-sites, town hall meetings, and group communications- Administrative support functions, including organizing documents, meeting preparation, supply ordering, purchase orders- Track and drive to completion key deliverables and follow up- Coordinate cross-functionally with Marketing, Programming, Strategy, Finance, and Legal partners- Provide coverage for other executives as needed- Meeting and greeting internal and external guests- Drive operational cadences (staff meetings, QBRs, planning cycles) and continuously improve team mechanismsAbout the teamPrime Video's Product organization defines and delivers experiences for hundreds of millions of customers across 240+ countries. From content discovery and personalization to playback, live sports, and emerging formats, this team shapes what customers see, feel, and do inside Prime Video every day. You'll join a collaborative leadership team that values ownership, curiosity, and a relentless focus on the customer — with direct exposure to senior decision-making and room to grow your career. Basic Qualifications:- 3+ years of executive assistant experience- Experience in the entertainment industry- Experience with domestic or international travel coordination, or experience managing multiple calendars- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Bachelor's degree or equivalent- Speak, write, and read fluently in Japanese at a business level or above (N1+)- Speak, write, and read fluently in English- Experience with Microsoft Office products & applications- Experience with workspace planning/management Preferred Qualifications:- Experience in a fast-paced, high-tech company- Experience leading process improvements- Experience designing processes to maximize efficiencyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you seeking an environment where you can drive innovation? Do you want to apply state-of-the-art computer science to solve real-world problems? Amazon is looking for a Principal Technical Program Manager who is passionate about solving highly ambiguous and challenging problems at global scale.Join a team building the future of automated compliance in the product space. Your work will directly impact Amazon's ability to serve customers and partners safely and efficiently across the globe. We build systems that automatically de-risk Amazon sellers' product selection and help them easily test and certify their products.As a Principal Technical Program Manager, you will drive large cross-group initiatives to build scalable services so that our customers have a trustworthy online shopping experience. You will help build next-generation Selling Partner compliance systems and reduce friction in listing and selling products globally. You will also help automate product safety controls and regulations so that Amazon can ensure products sold at its store are compliant, safe, and trustworthy.This is a strategic leadership role that requires operating across multiple VP organizations with complete independence, driving broad cross-organizational impact, and solving significantly complex or endemic problems in the compliance and safety domain. You will define and deliver programs with significant technology impact, own technology roadmaps, and align teams toward simple, coherent approaches that scale globally.Key job responsibilities• Strategic Program Leadership: Define and deliver very large, significantly complex programs spanning multiple VP organizations in the compliance and safety space, with broad cross-organizational and cross-business impact.• Architecture & Technical Strategy: Drive large-scale engineering efforts to build automated compliance systems, identifying gaps and opportunities within or between architectures and organizations, and influencing system architecture decisions.• Cross-Functional Alignment: Build consensus and align multiple teams toward coherent technology strategies for seller compliance automation, product safety controls, and regulatory frameworks.• Stakeholder Communication: Represent complex decisions, trade-offs, and solutions clearly to VPs and senior leadership (up to 3 levels above); write effective Amazon 6-pager narratives that drive alignment.• Force Multiplication: Dramatically increase the effectiveness of engineering groups by reducing coupling between teams, enabling independent operation, and creating or optimizing cross-organizational structures and mechanisms.• Trade-off Management: Make strategic trade-offs between business opportunity, resources, and sustainability for compliance systems serving global marketplaces.• Escalation Management: Serve as an escalation point for critical compliance and safety program issues, remediating critical and endemic problems with lasting solutions.• Innovation & Simplification: Decompose complex compliance processes into straightforward solutions, often inventing new approaches; apply technical knowledge to invent, evolve, improve, and simplify technologies.• Community Development: Actively develop the TPM community through mentoring, recruiting, promotion assessments, and career development of others.• Process Improvement: Drive adoption of critical mechanisms ensuring long-term program success; minimize repeated effort year-over-year by creating scalable, self-sustaining processes.About the teamCompliance and Safety Services (CoSS) vision is to provide best-in-class automation of controls for internal compliance and business programs (our primary customers) to lower costs in the Amazon flywheel on behalf of our end customers: buyers and selling partners. We provide easy-to-use shared services with data privacy, security and tenant isolation across all stages, while continuously raising industry standards for automation performance and cost efficiency, giving our program customers confidence that they have access to optimal cost-efficient automation options to better serve their end customers. Basic Qualifications:- Bachelor's degree or above in Computer Science, Engineering, or related fields- Experience leading cross-functional projects and managing large, complicated programs- Knowledge of distributed and service-oriented architectures- Experience demonstrating strong analytical abilities and confidence in the use of data- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience producing executive-level written materials and presenting to executive audiences- Experience coordinating between technical teams, peers and business stakeholders- • 10+ years of technical program management experience- • Strong data-driven business and technical judgment with the ability to make trade-offs between business opportunity, resources, and sustainability Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Our Order Creation, Disputes & Reconciliation Team — Shape the Future of Removals Supply ChainAt Amazon, we are united by a single mission: to deliver exceptional experiences for our customers and make their lives easier. Across teams and geographies, we are working together to innovate, building the future one product, service, and idea at a time.We are seeking a highly motivated individual to join the India Removals Supply Chain Team and drive end-to-end ownership of order creation processes for VRET (Vendor Returns) and Liquidation channels, manage vendor and liquidator dispute resolution, and strengthen reconciliation reporting to ensure accuracy, transparency, and operational excellence.Key Responsibilities:Manage VRET & Liquidation Order Creation: Own the end-to-end order creation process for vendor returns and liquidation removals, ensuring timely processing, accurate data capture, and adherence to SLAs.Investigate & Resolve Vendor/Liquidator Disputes: Apply analytical thinking to identify root causes of vendor and liquidator disputes — including shipment-related, contract-related, invoice-related, and product-related issues — uncover process gaps, and provide actionable insights to support resolution and prevent recurrence.Drive Reconciliation Reporting: Build and maintain reconciliation reports to track order accuracy, identify discrepancies, and ensure financial alignment between systems and stakeholders.Automate Dispute Resolution & Reporting Processes: Use data insights to identify opportunities for automation in dispute handling, order creation workflows, and reconciliation reporting — reducing manual effort and improving turnaround time.Support Process Improvement: Proactively recommend and lead process improvements to enhance efficiency and accuracy in dispute resolution, VRET/Liquidation order creation, and reconciliation cycles.Build Dashboards & Metrics: Develop dashboards to monitor order creation health, dispute trends, reconciliation accuracy, and program performance — enabling early detection of issues and data-backed decision-making.What We're Looking For:Data-Driven Problem Solver: Strong analytical skills to dive deep into dispute data, order creation patterns, and reconciliation records — uncover root causes and simplify complex problems into clear, actionable steps.End-to-End Ownership: Ability to manage the full lifecycle of dispute resolution, order creation, and reconciliation — from identifying gaps to delivering scalable solutions.Invent and Simplify: Think beyond existing processes to develop new solutions that streamline dispute handling, order creation for VRET and Liquidation, and simplify reconciliation workflows.Results-Oriented: Use data and automation to continuously improve dispute resolution rates, order accuracy, reduce turnaround time, and measure performance outcomes.Stakeholder Management: Collaborate effectively with FC teams, vendors, liquidators, finance, and cross-functional partners to ensure alignment and smooth execution of dispute resolution and order creation processes.If you're passionate about resolving complex disputes, driving operational excellence in supply chain processes, and building scalable solutions through data and automation, we'd love to have you on our team.Key job responsibilities-Manage engagement with senior stakeholders across multiple teams-Manage, track and report on order creation, cancellations-Manage disputes and follow through with cross functional teams for reconciliation-Own and launch new initiatives to improve vendor, liquidator and seller experience-Weekly operational metrics review and financial reporting Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with SQL and advanced Excel Preferred Qualifications:- 1+ years of customer service experience, or Bachelor's degree in engineering or equivalent- Experience improving and creating new processes and structure to achieve goals- 1+ years of technical work with computer systems and technology components experience, or experience in web technologies and the internet- Knowledge of online retail (e-commerce)- Experience in driving process and tool improvements- Experience with strong project management skills and the ability to thrive in a fast-paced environment- Experience effectively prioritizing work time to ensure efficiency- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- 1+ years of exceeding quota and key performance metrics experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.