Amazon

Job DescriptionAre you interested in building the measurement foundation that proves whether targeted, cohort-based marketing actually changes customer behavior at Amazon scale?We are seeking an Applied Scientist to own measurement and experimentation for our Lifecycle Marketing Experimentation roadmap within the PRIMAS (Prime & Marketing Analytics and Science) team. In this role, you will design and execute rigorous experiments that measure the effectiveness of audience-based marketing campaigns across multiple channels, providing the evidence that guides marketing strategy and investment decisions.This is a high-impact role where you will build measurement frameworks from scratch, design experiments that isolate causal effects, and establish the experimental standards for lifecycle marketing across EU. You will work closely with business leaders and the senior science lead to answer critical questions: does targeting specific cohorts (Bargain hunters, Young adults) improve efficiency vs. broad campaigns? Which creative strategies drive behavior change? How should we optimize marketing spend across channels?Key job responsibilitiesMeasurement & Experimentation Ownership: 1. Own measurement end-to-end for lifecycle marketing campaigns – design experiments (RCTs, geo-tests, audience holdouts) that measure campaign effectiveness across marketing channels 2. Build measurement frameworks and experimental best practices that work across different activation platforms and can scale to multiple campaigns 3. Establish experimental standards and tooling for lifecycle marketing, ensuring statistical rigor while balancing business constraintsCausal Inference & Analysis: 1. Apply causal inference methods to measure incremental impact of marketing campaigns vs. counterfactual 2. Navigate measurement challenges across different platforms (Meta attribution, LiveRamp, clean rooms, onsite tracking) 3. Analyze experiment results and provide optimization recommendations based on statistical evidence 4. Establish guardrails and success criteria for campaign evaluationAbout the teamThe PRIMAS team, is part of a larger tech tech team called WIMSI (WW Integrated Marketing Systems and Intelligence). WIMSI core mission is to accelerate marketing technology capabilities that enable de-averaged customer experiences across the marketing funnel: awareness, consideration, and conversion. Basic Qualifications:- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse Preferred Qualifications:- Experience implementing algorithms using both toolkits and self-developed code- Have publications at top-tier peer-reviewed conferences or journalsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt AWS Canada, we're seeking a driven professional to join us as a Cloud Sales Center (CSC) Campaign Manager within our Customer Acquisition organization. This role is ideal for someone who is ready to take on increased responsibility and make a significant impact on our business growth.In this position, you'll work at the intersection of sales, GTM, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales segments. You’ll serve as the key liaison between Canada CSC and other AWS teams, including Marketing, Partner Marketing, Go-to-Market (GTM), Field Enablement, and sellers, to ensure cohesive and impactful campaign strategy. Impact and Scope:• Contribute to pipeline generation through development, execution and refinement of segment-specific, industry-specific and persona-specific campaign strategies• Serve as the primary liaison with Marketing, Partner Marketing, Go-to-Market (GTM), Field Enablement, and sellers for prospecting efforts, while aligning business unit activities and go-to-market strategies to support strategic sales plays and organizational goals• Track and measure the effectiveness of campaign activities against CSC sales results and strategic goals, using data-driven insights to guide and refine future strategies• Deliver independently while seeking guidance from leadership on strategic mattersKey job responsibilities• Work backwards from AWS Geo and Service pipeline goals to build campaign prioritization with service-level offers, messaging, and go-to-market execution• Clarify requirements, customer needs, and priorities to develop effective segment-specific campaign strategies• Develop detailed campaign project plans, which include: campaign goals, messaging, calls to action, marketing distribution channels, and campaign schedules• Analyze customer data, seller and customer feedback to support cross-sell/upsell strategies• Obsess over our end customer’s AWS experience and design campaigns on their behalf• Identify patterns to improve technical and business solutions within the CSC• Collaborate with senior/Executive AWS sales leaders to align strategic pipeline generation campaigns with business goals• Oversee creation and launch of sales and GTM content focused on prospecting• Model input and output-based goals and measure campaign effectiveness• Orchestrate cross-functional activities across Sales, Partner teams, and executive stakeholders• Embody a partner-first mentality• Provide feedback to AWS sales leadership on campaign strategy and opportunities to optimize• Support customer-facing sales engagement at live and virtual events, or via direct campaign execution• Forecast, track, and report campaign effectiveness metrics as well as overall ROI to internal stakeholders. Plus, continually monitor, analyze and tune campaigns to maximize conversion, pipeline, and revenue generation.• Advise and spearhead technology, mechanisms and tool adoption plans, in support of GTM goals, pipeline and revenue generation• Drive timely decisions and clear blockers, escalating issues appropriately Basic Qualifications:- 3+ years of business development, partnership management, or sourcing new business experience- Experience communicating effectively with senior leadership- Knowledge of cloud computing technologies- Bachelor's degree in a relevant field or equivalent work experience- Experience in partner or customer relationship management- Experience in cross-functional collaboration and stakeholder management Preferred Qualifications:- Experience with sales CRM tools such as Salesforce or similar software- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience in managing projects related to cloud computing or IT infrastructureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 91,600.00 - 153,100.00 CAD annually

Job DescriptionPay starts at $23.50 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 2:45pm and 9:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders. Basic Qualifications:- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience Preferred Qualifications:- Experience in training othersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MO, Riverside - 70,000.00 - 90,900.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MO, Riverside - 70,000.00 - 90,900.00 USD annually

Job DescriptionThe Principal Business Development role in the Amazon Research Initiatives (ARI) team is responsible for driving mechanisms that connect Amazon's mid to long-term scientific areas with potential academic research solutions. This position focuses on understanding business needs to drive research engagements with leading research institutions across the world and to discover research ideas to bring back into Amazon to drive innovation.Key job responsibilitiesThe ideal candidate is a deep thinker who excels in cross-functional teams and thrives in fast-paced environments. They should be adept at identifying strategic opportunities, evaluating academic research solutions, and establishing processes to measure ongoing investments. Key attributes include strong analytical and communication skills, excellent judgment, high standards, and the ability to think strategically while maintaining tactical focus. The successful candidate will be results-oriented with a big-picture vision, capable of inspiring others and working effectively across various business units. About the teamAmazon's Academic Research Initiatives (ARI) team's mission to make Amazon a place where every transformative idea from academia is efficiently discovered, evaluated, and disseminated to accelerate innovation on behalf of our customers. ARI is an academic research investment management team that sources research proposals from top global universities, matches promising ideas with Amazon business funders, manages research portfolios, diffuses learnings across Amazon to maximize learning impact, and disrupts once salient technology trends emerge. We provide guardrails to avoid investment waste and connect leaders with similar research interests to amplify their work. Businesses that opt into the ARI model can expect an academic investment strategy that continuously aligns their long-term innovation needs with strategy execution, measurement, and iteration, and tie in to Amazon’s broader technical community. Basic Qualifications:- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- 5+ years of relevant work in driving academic research in industry or at an university Preferred Qualifications:- Venture or Corp Business Development experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 176,100.00 - 238,200.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the organization, you’ll support the development of a Platform that makes AWS operations efficient. Within AWS, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Does the challenge that comes from leading and driving large, cross-organizational projects and initiatives for one of the largest Cloud providers excite you? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions?The AWS Managed Operations (MO) organization objective is to reduce operational load and toil through long-term engineering projects. We are building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.We are in search of an experienced Software Development Manager to develop services for our customers to enable AWS to expand its global footprint. The ideal candidate will have strong technical skills, problem solving abilities, deep customer affinity and communication skills, to lead our operations/engineering organization. This is a highly visible role that requires both business acumen when working with senior management, a strong technical background for understanding software engineering best practices, and technical depth for removing development roadblocks. 10012Key job responsibilitiesIn this role, you will:- Manage a team of software development engineers.- Lead a team of SDEs working to solve Managed Operations business problems for China, ESC, US-ADCs and Commercial Partitions. You also work with the customers to scope the projects and evaluate artifacts/solutions to ensure they meet business needs.- Effectively hires, coaches, and promotes team members.- Manages complex engineering problems and tooling efforts, decisions, and escalations. Mitigates long-term risks.- Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment.- Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal deliveries.A day in the lifeOur mission is to develop and maintain innovative, user-friendly, and reliable operator productivity services within AWS operation Center (AOC) that meet the evolving needs of our customers. We are committed to delivering high-quality secure services that improve customer satisfaction, increase efficiency, and enhance productivity by reducing time to resolve issues, consolidating resources to reduce costs, and standardizing operations. We aim to continuously improve our processes and practices to ensure that we are operating effectively and efficiently, in partnership with our customers, by understanding their pain points and sentiment.About the teamWhy AWS?Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 7+ years of engineering experience- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- 6+ years of engineering team management experience- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AL, Huntsville - 91,000.00 - 136,500.00 USD annually

Job Descriptionこのポジションの勤務地は岐阜県多治見市です。物流未経験からキャリアアップ可能なポジションです。私達と一緒に新たにAmazonの歴史を作り上げましょう！現在は当たり前となった「お急ぎ便」「お届け日時指定便」「当日便」は、お客様の利便性を追求し実現した、日本発の配送サービスです。そのサービスを実現しているのはアマゾンの心臓部である物流拠点、フルフィルメントセンター（以下FC）の仕組みにあります。FCはお客様のご注文に対して、より早く正確に商品を、多くの地域へ提供するため、入荷から出荷までの各工程において、Amazon独自のノウハウを活かした効率的かつ的確な管理を実施し、最新の自社テクノロジーを導入する事で更なる最適化に挑戦し続けている事業です。そのFC事業は、日本で2005年に開業して以来、現在25拠点以上に成長しました。本年も継続して事業の拡大に伴い、私達と一緒にお客様起点に考え、更なるイノベーションを起こしていただける情熱的な仲間を「プロセスアシスタント」として募集します。■業務内容■「プロセスアシスタント」には、他業種・職種も含めこれまでの経験、スキルを活かし、改善点を模索しながら、より便利でお客様に満足いただける高い品質のサービスを提供できるビジネスをつくる事、そして先進テクノロジーと「People First」の考え方で、安全・快適・楽しい職場環境の構築を行う、将来の組織のリーダーを目指していただける事を期待しています。具体的にはマネージャーのサポートのもと、以下の業務に責任をもち遂行いただきます。① 安全・品質・作業効率の向上安全安心な作業環境の維持・向上のため、日々の安全活動、品質チェックに加え、多岐にわたる問題解決・改善活動を行います。② 日々のオペレーション対応FCはAmazonの豊富な品揃えを実現する巨大な物流拠点です。商品を入荷、在庫として管理し、注文があった商品を出荷するという一連の流れを各工程間で連携をとりながら、業務を円滑に進める事が求められます。お客様とお約束した期日までに商品を迅速かつ正確にお届けするため、時間ごとの計画に沿ってオペレーションを実施することに責任を持ちます。③ 新規プロジェクトの導入・セール時など、オペレーション拡大時の準備新しいサービスやシステムの導入に備え、現場での手順変更・導入方法を検討し円滑な導入に向けて準備を行います。また、新規入職者でもAmazonの標準作業に則った手順がスムーズに身につくためのトレーニング構築やマニュアルを作成します。④ イレギュラーへの対応作業で発生する様々な課題の原因を追求し問題解決を行います。また、再発防止策案の検討、実施を行います。■働き方■・勤務形態：1ヶ月単位の変形労働時間制のシフト勤務。・勤務時間：1日8時間勤務、1ヶ月を平均して1週間40時間を超えない範囲で設定します。・休日：年間120日（月平均10日）　※原則、日勤、夜勤含めた2～3シフトで会社が決定し、遅くとも当月末日までに翌月分をお伝えします。シフトは日勤・夜勤の間にも必ず公休を挟み、負担が少ないよう配慮しています。※1日の流れ：以下ページをご参照ください。先輩社員インタビュー■福利厚生■下記ページをご確認ください。福利厚生 | アマゾンジャパンキャリアサイト■教育制度■入社後、約1週間はAmazonのリーダーとして必要な会社のカルチャーや、FCの基本的な業務を一通り学ぶことができる座学の機会を提供します。各部署へ配属後は、トレーナーのもと、OJTで工程知識やツールの使用方法など基礎知識を学んでいきます。トレーニング資料も完備しており、相互に進捗を確認しながら独り立ちまでしっかりとサポートしますので、未経験者も安心してスタートができる環境です。最先端の物流システムを学ぶことはもちろん、年齢・性別・国籍問わず様々な仲間と日々の業務を通して、次のステップとなるピープルマネージメントやビジネススキルを学ぶことができます。■キャリアパス■プロセスアシスタントからキャリアをスタートし、入荷/出荷チームのマネージャー、統括マネージャー、そしてFCの拠点長となった実績も多数あります。また、Amazonでは社内公募制度があり、国内外問わず他部署や異なる職種への異動にチャレンジし、社内で多様なキャリアを築くチャンスもあります。Amazonではご自身で学び成長することを推奨し、キャリア開発できるようサポートを行っています。キャリアアップストーリー■会社のカルチャー■Amazonでは全員がリーダーです。個人の裁量に任される部分が多く、社員の個々の可能性を最大限に伸ばす事を重視しています。様々なバックグラウンドを持った社員が前職で培った多様な経験やスキルを活かして職位や役割に関わらず誰もがチャレンジできる環境です。また年次有給休暇の取得を積極的に推進しており「働く」、「プライベート」も充実できる環境です。失敗に寛容な文化：まずは試してみることにこだわります。好奇心を持って学びます。時にはリスクを取り、計画通りいかなかったとしても、よりよい成果に繋げられることが私たちの強みだと信じています。最後に、募集しているポジションや組織、お仕事の詳細については以下のリンクよりご確認いただけます。・勤務先のFCについて：多治見FC・プロセスアシスタントについて：プロセスアシスタント/シフトアシスタント特設サイト・FCで働くリーダーのインタビュー：プロセスアシスタント３名のインタビュー・フルフィルメントセンター部門のご紹介：フルフィルメントセンター (FC)・職種：オペレーション※FC内の様子も下記動画からご覧いただけます！一部の拠点のみとなりますが、より職場環境をイメージ出来るかと思いますのでぜひご覧ください！市川FC / 相模原FC / 多治見FC・ アマゾン は多様かつインクルーシブな職場づくりを目指しています。アマゾンは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、こちらをご覧ください。 Basic Qualifications:- パソコンスキル初級（例えばエクセルで四則演算ができるレベル）- ビジネスレベルの日本語力（読み、書き、日常会話－討論・交渉 Preferred Qualifications:- ■人物像■- ・「お客様の為に何ができるか/どうあるべきか」とカスタマー起点で課題や改善点を考え行動ができる方- ・意見の異なる他者に対しても敬意を持って接することができ、周囲と信頼関係を築くことが出来る方- ・現状に満足せず、自分の責任範囲外でも、組織やカスタマーの為に積極的に課題提起と行動ができる方- ・今よりも成長したいという思いがあり、新しいスキルや知識の習得に前向きに取り組める方 ・インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること- ■スキル・経験■- ・社会人経験（経験年数、職種・業種は問わず） （*経験が少ない方、第二新卒の方でも、チーム内でリーダーシップを発揮し、プロジェクトを完遂した経験がある方）- ・定量的なデータ分析をもとに、業務カイゼン・標準化を実施した経験- ・パソコン中級レベル以上（例えばエクセルでVLOOKUP、ピボット、マクロ等）- ・読み書きレベルの英語力Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description The strategic importance of creator commerce led us to re-organize ourselves as Creator Success, which is a part of the Emerging Markets Marketing Organization. The vision of the IN-Creator success team is to “build India’s most compelling Commerce Creator program by offering Creators best-in-class monetization opportunities for their content and providing them enablers to earn ‘fame and love’ from their audiences.” Creator Success drives programs like the Amazon Influencer Program and the Fashion Influencer Program. Onsite, it's charter includes Amazon Live and Video Shopping Experiences. We also work on brand x creator partnerships for onsite programs, with partner teams We are looking for a Marketing Manager to help us drive key marketing objectives across business lines for Amazon by understanding central capabilities around media, content, creative and measurement. If you enjoy the content space, want to work in a start up like environment with diverse stakeholders across category management, product management, marketing, ads and content production – this is a great opportunity for you.Key job responsibilities- Be the voice of customer and drive Amazon's social commerce programs by lending expertise around category offerings, mapping Amazon's current and future offering around the same - Identify content acquisition opportunities across various products x categories for each content program to maximize customer and creator impact. - Collaborate with product and advertising teams to drive brand partnership offerings across Amazon GLs.- Explore synergies on driving offsite to on-site content journeys - Instrument rigor and processes around pitching, pricing and delivery of commerce content - Partner closely with BD and agency partners to create plans that help improve operational efficiency and productivity including improving processes and tools, removing roadblocks and bottlenecks, identifying unnecessary rules, and suggesting ways to work smarter. - Influence program improvements based on continuous feedback via metrics and from customers, brand partners, team members, and stakeholders. - Define payout models and arrive at optimum levels of payments to balance creator earnings and business profitability. Co-own the content production workflow tool and its roadmap - Stakeholder management – category, product, marketing teams across programs Basic Qualifications:- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building and optimizing multiple, simultaneous marketing campaigns- Experience managing or working within cross-functional marketing and creative teams- Experience delivering paid media campaigns spanning TV, print ads and digital/social channels- Experience across affiliate marketing, PPC, SEM and social media advertising Preferred Qualifications:- Experience in multi-territory campaign management- Experience in digital marketing and content production timelines and processOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to play a role in the transformation of Selling Partner Support? We are recruiting a TPM to help us craft our next-generation support experiences, using improved UX and GenAI orchestrated solutions to rapidly increase the range of automated and guided solutions we offer to Selling partners needing support. Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2024. In 2024, our team eliminated 10MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.Over the next three years, we are reinventing what types of solutions that we develop, aligning with upstream experience teams on those experiences we believe they should take over from our team and deprecating the experiences we have built, and creating a GenAI-based set of solution building tools.In this role you will be driving the development schedule from design to release, making appropriate tradeoffs to optimize time-to-market, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective technical solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery, will be responsible for managing all of the organization and mechanisms required to ensure that we are making progress across our key investment themes, we have the right mechanisms to get inputs from our customers, stakeholders, and leaders and that we are reliable in our responses, and that we continually evaluate and commit to improving our team velocity. Key job responsibilities* Oversee the integration of GenAI capabilities into existing workflow solutions while ensuring maintenance of quality and accuracy standards.* Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements).* Build project plans , set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery.* Coordinate with leaders and stakeholders in multiple teams across Tech, Business and Operations to drive data-driven decisions and alignment* Dive deep into technical blockers, and work with development teams to unblock delivery or find a path to resolution.* Create technical design documents, influence technical priorities, and apply project management best practices to increase the effectiveness and impact of your programs.* Communicate ideas effectively, both verbally and in writing, to all types of audiences.* Facilitate cross-functional communication and collaboration ensuring all stakeholders are informed and aligned throughout the project lifecycle.* Lead and coordinate API integration and automation projects, ensuring team alignment and timely delivery. Proactively identify and resolve issues by collaborating with service owners and engineers to maintain project goals.* Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting. Basic Qualifications:- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- Experience identifying opportunities to integrate AI solutions into products and services to drive business valueAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, ID, Nampa - 91,000.00 - 136,500.00 USD annually

Job DescriptionAWS ProServe is seeking a Principal Lead to help shape and drive Pan-Amazon engagement globally. This high visibility role is paving a new path for how ProServe supports our most strategic customers by helping ProServe teams globally connect Amazon’s operational excellence in Commerce, Supply Chain, AdTech/MarTech, and Customer Experience to production outcomes for enterprise customers. You will work alongside domain experts in Supply Chain, Commerce, Advertising, Connect, and Agentic AI to ensure their solutions reach customers across all industries and geographies through the right pursuit motions and delivery models.You will work collaboratively across Strategy and Business Development, ProServe and delivery teams, domain experts, and partners to orchestrate complex pursuits that span multiple Amazon business units. This requires someone who thrives in ambiguity, leads through influence, and can navigate diverse and fast-moving international landscapes. This is a unique opportunity to join a team with direct engagement at the most senior levels of AWS and Amazon, helping prove that Pan-Amazon engagement creates measurably better outcomes for customers.Key job responsibilities• Help ProServe teams globally connect Amazon’s operational excellence in Commerce, Supply Chain, AdTech/MarTech, and Customer Experience to the AWS services and domain expertise that make it actionable for enterprise customers• Orchestrate cross-domain pursuits when opportunities span multiple Amazon business units, aligning the right domain experts, sequencing engagement, and ensuring deals advance through qualification to close• Serve as the primary ProServe bridge to Strategy and Business Development, making ProServe capabilities visible• Support domain experts in making their production-proven solutions discoverable and deployable, ensuring what one team builds becomes available to every ProServe team globally• Work with domain expert leads and regional advocates to support deal structure and ensure customer value is clear and delivery is feasible• Engage partners during pursuit to confirm delivery capacity, expanding reach so solutions scale beyond direct ProServe involvement• Drive the effort to build reusable integration assets so subsequent customers deploy in weeks what the first customer took months to build• Navigate competing priorities across geographies, industries, and Amazon business units with high judgment and a bias for customer outcomes• Lead milestone reviews and prepare evidence for investment decisions as the Pan-Amazon model matures.A day in the lifeNo two days look the same. You might start by joining a regional team in EMEA to align on a multi-domain pursuit, then shift to working with a Supply Chain domain expert to package a solution for a new industry vertical. Afternoons could involve preparing a milestone review for senior leadership or connecting with a partner to confirm delivery capacity for a scaling engagement. You operate across time zones, business units, and industries — connecting dots that others don't see and ensuring the right people are in the right rooms at the right time.About the teamThis team is small, high trust, and operates with startup intensity inside Amazon’s scale. You will work across every geography and industry, partnered with domain experts who have built production-proven solutions connecting Amazon business units to enterprise customers. The team has direct engagement at the most senior levels of AWS and Amazon. We value people who move fast, think globally, and earn trust by making everyone around them more effective. If you want to help define how ProServe shows up for customers in a way that has never been done before, this is the team.ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- 8+ years of cloud architecture and solution implementation experience- Bachelor's degree in Computer Science, Math, or a related field- Experience developing customer relationships and influencing key decision-makers Preferred Qualifications:- degree in advanced technology, or AWS Professional level certification- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies- Experience leading cross-functional initiatives across multiple business units, geographies, or matrixed organizationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 182,800.00 - 247,300.00 USD annuallyUSA, GA, Atlanta - 182,800.00 - 247,300.00 USD annuallyUSA, IL, Chicago - 182,800.00 - 247,300.00 USD annuallyUSA, NY, New York - 201,000.00 - 272,000.00 USD annuallyUSA, TX, Austin - 182,800.00 - 247,300.00 USD annuallyUSA, TX, Dallas - 182,800.00 - 247,300.00 USD annuallyUSA, VA, Arlington - 182,800.00 - 247,300.00 USD annuallyUSA, WA, Seattle - 182,800.00 - 247,300.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Do you currently hold a valid and active USA state drivers license? Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a Manager III, Program Management to join the Brand Protection Business Operations (BPBO) team as a Program Manager in IPP (Intellectual Property Protections). IPP defends the integrity of the Amazon catalog at scale — protecting brands, customers, and the store from infringing and counterfeit content and operates across 21 WW stores in partnership with 20+ cross-functional teams spanning Tech, Science, Legal, Product, WFM, and Seller Remediation. We are looking for candidates with a record of owning and executing strategic, cross-functional projects as well as partnering with product/engineering teams to drive key process improvement projects. You sit at the intersection of human review operations, ML model influence, and tooling development, driving both near-term operational outcomes and multi-year strategy for scalable infringement detection.Key job responsibilitiesProgram Ownership & Operational Leadership:-Own end-to-end program management including daily operations, quality metrics, capacity planning, and investigator performance -Drive FP reduction and contact rate reduction targets, partnering with internal teams to eliminate incorrect enforcements at root cause-Lead new marketplace expansion for IPPML Model Partnership & HITL Strategy-Define and execute the Human-in-the-Loop (HITL) feedback strategy for ML models — translating investigator audit signals into model improvement inputs-Partner with Science and Engineering to scale IPP protections through upstream gating, listing controls-Gen-AI and automation projects to improve efficiency and scalabilityStrategy & Metrics-Define program metrics ; set goals and design long-term strategy for novel infringement vectors -Identify synergies across IPP sub-programs, eliminate redundancy, and build toward a scalable operating modelStakeholder Influence & Communication-Operate as a peer to counterparts in Product, Engineering, Science, and Legal-Present decisions and narratives to leaders up to L10; own MBR, QBR, OP1/OP2, and PR/FAQ contributionsPeople & Team Development-Hire and develop program managers-Lead talent reviews, engagement mechanisms, and budget management-Partner with Ops Integration for capacity planning, backfills, and contract conversions Basic Qualifications:- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teams- Gen-AI fluency and hands-on ability to automate manual tasks/decisions through agents and applications Preferred Qualifications:- Experience managing, analyzing and communicating results to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are open to hiring candidates to work out of one of the following locations:Austin, TX, USAAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire Tablet, Fire TV, Amazon Echo and Alexa. What will you help us create? Are you passionate about security and eager to make a real impact? Join us as a Software Development Engineer and play a critical role in safeguarding millions of Amazon customers and their favorite devices, including Echo, Fire TV, Tablets, and more.The Role: Amazon Devices is looking for a Software Development Engineer to ensure that our devices are designed and implemented to the highest security standards, thus maintaining and enhancing customer trust. If you enjoy identifying and solving issues in hardware and low-level software to improve the overall security of Amazon devices, this position will provide you with a unique opportunity to secure the next generation of consumer technology.This is an opportunity to work on products used by millions of customers worldwide while collaborating with talented engineers in a fast-paced, innovative environment. Every day, you will tackle complex security challenges using new technologies and make a meaningful impact on customer trust and safety.If you thrive on solving problems, hold yourself to the highest engineering standards, and want to shape the future of device security, we would love to hear from you. Apply now and help us protect what matters most.Key job responsibilitiesIn this role, you will: - Specify and develop security detection mechanisms in our low-level device software (e.g., Trusted Execution Environment, Trusted Applications)- Architect, design, implement, and evaluate security-focused tools and services for device integrity- Analyze the security posture of hardware (SoC, MCU) and low-level OS components of consumer devices- Identify vulnerabilities, develop mitigations, and validate solutions across the device stack- Provide Tier 2 and Tier 3 security operations support, including incident handling and response- Contribute to projects that develop new intellectual property- Collaborate cross-functionally with hardware, firmware, and platform teams- Leverage AI to automate workflows and accelerate delivery- Thrive in a fast-paced Agile environmentA day in the lifeWe are a builder team dedicated to developing tools and mechanisms to detect device abuse in the field, and apply mitigations when detected. We work with multiple device product teams and security teams to strengthen device security.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or 5+ years of embedded firmware development experience- Experience in embedded development in C/C++- 1+ years of Android development experience- 1+ years of experience in hardware or platform security (secure boot, TEE, cryptographic implementations)- Experience with reverse engineering tools and techniques (e.g., IDA Pro, Ghidra, JTAG debugging) Preferred Qualifications:- Master's degree or above in computer science or equivalent- Experience developing within Trusted Execution Environments (e.g., ARM TrustZone, OP-TEE, Trusty, QSEE)- Knowledge of secure communication between TEE and REE, inter-processor communication, or secure channel protocols- Experience with embedded operating systems (Linux kernel, RTOS) and hardware design- Knowledge of hardware security mechanisms: secure boot, hardware root of trust, attestation- Experience with threat modeling and security architecture review of embedded systems- Experience with offensive security techniques: penetration testing, exploit development, and vulnerability research- Knowledge of cryptographic protocols and their implementation in constrained environments- Experience with scripting languages (Python, Bash) for automation and tooling- Knowledge of side-channel attacks and fault injection techniques- 2+ years delivering commercial embedded software or security-focused servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 143,700.00 - 194,400.00 USD annually

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Supply Chain Management (SCM) is building next-generation enterprise supply chain products from the ground up. Come be part of the team enabling Amazon AWS to rapidly grow and continue as the pioneer and widely recognized leader in Cloud Computing — and have immediate impact on thousands of developers and businesses around the world. We are looking for a Principal Product Manager to own the product vision, strategy, and roadmap for our Fulfillment Planning systems — the operational planning engine that decides what to manufacture, when to build it, and where to land it across our global infrastructure.Why this role matters: AWS is massively scaling its infrastructure to meet unprecedented demand. We are redefining how we plan and execute fulfillment — driving hands-off-the-wheel automation and optimization to replace the manually intensive, computationally complex, and error-prone processes of today. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The right candidate will possess deep supply chain or manufacturing planning domain expertise, a strong product management background, and demonstrated ability to influence engineering, science, and operations teams across organizational boundaries. You will define product requirements informed by optimization science, translate complex multi-stakeholder tradeoffs into clear product decisions, and drive adoption with planning teams accustomed to manual workflows. You must thrive in ambiguity, make high-judgment calls balancing business needs versus technical constraints, and lead through influence. As a Principal PM-T, you will set the long-term product vision, anticipate bottlenecks across planning horizons, and ensure that our fulfillment planning systems can support AWS's most ambitious growth targets.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree- 7+ years of technical product or program management experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- 3+ years of supply chain management, production planning, capacity planning or manufacturing operations experience- Familiarity with operations research concepts such as linear programming, constraint optimization, or multi-objective optimization and the ability to translate scientific model outputs into product requirements and user experiences.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

Job DescriptionAt Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen. Basic Qualifications:- High school or equivalent- Experience in customer service- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Experience prioritizing and managing time effectively in dynamic environments- Familiarity with multiple web browsers, data base searching and instant messenger tools Preferred Qualifications:- Bachelor's degree or equivalent- Experience in understanding performance metrics and developing them to measure progress against key performance indicators- Proficiency in verbal and written communication skills- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, AL, Mobile - 18.00 - 25.00 USD hourly

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Center Global Services team is looking for an exceptional individual to contribute to the Controls & Technology organization by joining the Controls Design Engineering team (CDE). The CDE primary responsibility is to track, document, communicate and enhance global data center design standards with a focus on control, automation and electrical power monitoring systems. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. This is your chance to make history by joining a company whose potential has no limits. The ideal candidate will need a wide-ranging background in data center environmental controls systems, IT infrastructure, networking, mechanical facility operations, electrical power monitoring, project management and strong leadership skills. If you are passionate about the Customer Experience, think and act with a global perspective and have the ability to contribute to sophisticated innovations in the area of building controls and automation initiatives, this is the challenge you are looking for! Controls Design Engineering (CDE)The CDE team provides Building Management System (BMS) and Electrical Power Monitoring System (EPMS) design coordination globally. The team’s goal is to deliver consistent standards for data center controls systems, as well as overall mechanical and electrical design practices. Due to the critical nature and complexity of designing, installing, and maintaining a BMS/EPMS, the CDE team is the primary owner of the associated specification, points list, Basis of Design and scope documents within a large infrastructure engineering team. The CDE team is a single point of contact for multiple internal and external customers, uniting the efforts associated with: - New construction builds - Legacy site enhancement projects - Data center service projects In a continual effort to enhance the controls systems, the CDE team collaborates through design review, drives consistent standards, and collects feedback data to arrive at unified documented solutions. Due to the efforts of maintaining, updating, and distributing BMS/EPMS standards, the CDE engineer will drive significant reductions in change order expense, scope gaps between contractors, construction schedule delays, single-sourced vendor pricing, and reduced vendor project management and engineering labor costs. Key job responsibilities This position is for an EPMS Controls Design Engineer. Key responsibilities and requirements for this role include:- Knowledge of EPMS programming and design, Modbus communication protocol, electrical distribution systems, single-line diagrams, complex electrical concepts, and data center redundancy- Review MEP drawings with a focus on electrical drawing sets for EPMS design content- Create EPMS scopes of work (SOW), provide RFI support, and review technical vendor proposals during bid review process- Coordinate with each regional project manager to review and finalize project SOWs- Review electrical Long Lead Equipment (LLE) submittals to ensure EPMS scope is captured- Attend Factory Witness Tests (FWTs) and Equipment Qualification Tests (EQTs) to perform EPMS point validation and test EPMS device functionality on first of kind electrical equipment- Create, update, and maintain controls points list and specifications, EPMS drawing templates, Basis of Design (BOD) documentation, and project specific SOW documents- Develop and disseminate specification documents for global projects- Lead and facilitate collaboration with multiple teams including construction, programmers, MEP/ACS engineers, and team managers as necessary to accomplish initiative goals- Manage and prioritize requests for information on new construction builds, existing site facilities support, and legacy site enhancement projects- Serve as central point of contact for multiple internal and external groups regarding EPMS design standards- Ability to successfully operate in high security critical environments while maximizing productivity.- Drive innovation of new solutions to support initiatives, team, and company goals- Interaction with AWS cloud services and other applications to present, archive and analyze accumulated data- Anticipate roadblocks and risks while providing escalation management- Travel globally as needed to manage and support project initiativesA day in the lifeAs a Controls Design Engineer, you'll focus on electrical power monitoring system (EPMS) design coordination across our global data center portfolio. Your day might include reviewing mechanical, electrical, and plumbing (MEP) drawings to ensure EPMS design requirements are captured, collaborating with regional project managers to refine project scopes, or attending factory and equipment qualification tests to validate monitoring device functionality. You'll work across new construction builds, legacy site enhancements, and ongoing facility support projects—sometimes coordinating with construction teams and external vendors, other times developing standardized documentation that will be used across our entire infrastructure. You'll also interact with AWS applications to analyze accumulated data and present findings to stakeholders, all while identifying potential roadblocks and managing escalations to keep projects on track.About the teamWe are a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers dedicated to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost. Our Controls Design Engineering team serves as the central point of contact for building management and electrical power monitoring system standards globally. We collaborate with multiple internal and external groups—from construction teams to programmers to facility operations—to ensure consistent, innovative design practices across all AWS data centers. Our vision is to continuously enhance controls systems through unified documentation, design reviews, and feedback collection, ultimately reducing change orders, scope gaps, and project delays. By joining our team, you'll contribute to infrastructure that supports the innovation our customers rely on every day.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience with fast-track project design/build or with multiple significant project upgrades- Experience working in data centers or other critical environments- Experience with electrical diagrams, single-line diagrams, and electrical distribution systems- Experience with industrial controls systems- Experience with power monitoring and SCADA systems- Experience with industrial communication protocols such as Modbus- Experience with fast-track project design and build or multiple significant project upgrades Preferred Qualifications:- B.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field with 4+ years of related experience in a professional environment- Experience working with electrical power monitoring systems (EPMS), including platforms such as Eaton Foreseer, Ignition, and Schneider PSO/PME- Experience programming or configuring revenue-grade metering systems (ION, SEL, GE, or equivalent), including demand profiling- Familiarity with utility disturbance monitoring, power quality analysis, and event capture (sag/swell detection, harmonic analysis, transient recording)- Knowledge of electrical single-line diagrams, electrical distribution systems, complex electrical concepts, and data center redundancy- Knowledge of data center facilities infrastructure and operations (PDU, UPS, generators, etc.)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Center Global Services team is looking for an exceptional individual to contribute to the Controls & Technology organization by joining the Controls Design Engineering team (CDE). The CDE primary responsibility is to track, document, communicate and enhance global data center design standards with a focus on control, automation and electrical power monitoring systems. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. This is your chance to make history by joining a company whose potential has no limits. The ideal candidate will need a wide-ranging background in data center environmental controls systems, IT infrastructure, networking, mechanical facility operations, electrical power monitoring, project management and strong leadership skills. If you are passionate about the Customer Experience, think and act with a global perspective and have the ability to contribute to sophisticated innovations in the area of building controls and automation initiatives, this is the challenge you are looking for! Controls Design Engineering (CDE)The CDE team provides Building Management System (BMS) and Electrical Power Monitoring System (EPMS) design coordination globally. The team’s goal is to deliver consistent standards for data center controls systems, as well as overall mechanical and electrical design practices. Due to the critical nature and complexity of designing, installing, and maintaining a BMS/EPMS, the CDE team is the primary owner of the associated specification, points list, Basis of Design and scope documents within a large infrastructure engineering team. The CDE team is a single point of contact for multiple internal and external customers, uniting the efforts associated with: - New construction builds - Legacy site enhancement projects - Data center service projects In a continual effort to enhance the controls systems, the CDE team collaborates through design review, drives consistent standards, and collects feedback data to arrive at unified documented solutions. Due to the efforts of maintaining, updating, and distributing BMS/EPMS standards, the CDE engineer will drive significant reductions in change order expense, scope gaps between contractors, construction schedule delays, single-sourced vendor pricing, and reduced vendor project management and engineering labor costs. Key job responsibilitiesThis position is for an EPMS Controls Design Engineer. Key responsibilities and requirements for this role include:- Knowledge of EPMS programming and design, Modbus communication protocol, electrical distribution systems, single-line diagrams, complex electrical concepts, and data center redundancy- Review MEP drawings with a focus on electrical drawing sets for EPMS design content- Create EPMS scopes of work (SOW), provide RFI support, and review technical vendor proposals during bid review process- Coordinate with each regional project manager to review and finalize project SOWs- Review electrical Long Lead Equipment (LLE) submittals to ensure EPMS scope is captured- Attend Factory Witness Tests (FWTs) and Equipment Qualification Tests (EQTs) to perform EPMS point validation and test EPMS device functionality on first of kind electrical equipment- Create, update, and maintain controls points list and specifications, EPMS drawing templates, Basis of Design (BOD) documentation, and project specific SOW documents- Develop and disseminate specification documents for global projects- Lead and facilitate collaboration with multiple teams including construction, programmers, MEP/ACS engineers, and team managers as necessary to accomplish initiative goals- Manage and prioritize requests for information on new construction builds, existing site facilities support, and legacy site enhancement projects- Serve as central point of contact for multiple internal and external groups regarding EPMS design standards- Ability to successfully operate in high security critical environments while maximizing productivity.- Drive innovation of new solutions to support initiatives, team, and company goals- Interaction with AWS cloud services and other applications to present, archive and analyze accumulated data- Anticipate roadblocks and risks while providing escalation management- Travel globally as needed to manage and support project initiativesA day in the lifeAs a Controls Design Engineer, you'll focus on electrical power monitoring system (EPMS) design coordination across our global data center portfolio. Your day might include reviewing mechanical, electrical, and plumbing (MEP) drawings to ensure EPMS design requirements are captured, collaborating with regional project managers to refine project scopes, or attending factory and equipment qualification tests to validate monitoring device functionality. You'll work across new construction builds, legacy site enhancements, and ongoing facility support projects—sometimes coordinating with construction teams and external vendors, other times developing standardized documentation that will be used across our entire infrastructure. You'll also interact with AWS applications to analyze accumulated data and present findings to stakeholders, all while identifying potential roadblocks and managing escalations to keep projects on track.About the teamWe are a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers dedicated to delivering the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost. Our Controls Design Engineering team serves as the central point of contact for building management and electrical power monitoring system standards globally. We collaborate with multiple internal and external groups—from construction teams to programmers to facility operations—to ensure consistent, innovative design practices across all AWS data centers. Our vision is to continuously enhance controls systems through unified documentation, design reviews, and feedback collection, ultimately reducing change orders, scope gaps, and project delays. By joining our team, you'll contribute to infrastructure that supports the innovation our customers rely on every day.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience with fast-track project design/build or with multiple significant project upgrades- Experience working in data centers or other critical environments- Experience with electrical diagrams, single-line diagrams, and electrical distribution systems- Experience with industrial controls systems- Experience with power monitoring and SCADA systems- Experience with industrial communication protocols such as Modbus Preferred Qualifications:- B.S. in Electrical Engineering, Mechanical Engineering, Engineering Technology, or related field with 4+ years of related experience in a professional environment- Experience working with electrical power monitoring systems (EPMS), including platforms such as Eaton Foreseer, Ignition, and Schneider PSO/PME- Experience programming or configuring revenue-grade metering systems (ION, SEL, GE, or equivalent), including demand profiling- Familiarity with utility disturbance monitoring, power quality analysis, and event capture (sag/swell detection, harmonic analysis, transient recording)- Knowledge of electrical single-line diagrams, electrical distribution systems, complex electrical concepts, and data center redundancy- Knowledge of data center facilities infrastructure and operations (PDU, UPS, generators, etc.)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Fresh Spain is looking for a Marketing Specialist (Fixed-Term Contract) to drive go-to-market execution and in-store merchandising strategies. This role is central to how we bring our trade plans, seasonal campaigns, and local partnerships to life for customers. This is a temporary replacement role to cover a maternity leave; the contract duration is estimated at minimum 5 months and may be adjusted depending on the return date of the employee.The Marketing Specialist will own the end-to-end execution of store-level marketing initiatives — from GTM and trade plan implementation to seasonal events, social media, and store optimisation experimentation. They will coordinate with cross-functional teams including central marketing, brand & design, analytics, and Brand Specialist & Vendor managers, while monitoring store performance and flagging opportunities for improvement.The person in this role is responsible for segmenting, targeting, and communicating with customers to build awareness, attract new customers, and improve retention. They will also own Amazon Fresh in-store customer metrics and inform our editorial strategy based on those insights, implementing our brand positioning and tone of voice.The ideal candidate thinks and acts strategically, translating roadmaps into scalable programs with strong attention to execution. They excel at managing cross-functional efforts, communicating effectively across teams, and navigating ambiguity. They are comfortable taking calculated risks, bringing bold ideas forward while maintaining operational discipline. We are looking for someone who thrives in a fast-paced, entrepreneurial environment, is highly analytical, and keeps customer metrics at the center of every decision.The role is based in Madrid. Please submit an English version of your CV when applying to this position.Key job responsibilities- Influence the marketing vision and strategy of Amazon Fresh in Spain - Deliver key customer lifecycle campaigns and promotions to deliver a step change in engagement and activation- Understand who is our customer, own the customer funnel and main KPIs - Own campaigns from end to end – manage targeting and segmentation, messaging, creative, content and design, planning, localization, build, execution and reporting while achieving key performance metric goals and continually optimize existing and new campaigns - Work with internal and external marketing teams to develop successful campaigns. - Create and analyze performance metrics and make business decisions about future direction based on performance - Evangelize program initiatives internally and externally to build awareness and drive participation - Partner with various technical and business teams to build supporting automationA day in the lifeOne day you will start your day reviewing store analytics and checking promotion performance. Next, you might brief central marketing and campaign managers on upcoming events, or coordinate with Brand Specialists on GTM execution. Other days involve walking the store to ensure merchandising lands as planned, managing social media content, or running optimisation experiments. You're the connective tissue between marketing, design, analytics, and vendor teams — keeping execution aligned and customer-focused.About the teamAmazon Fresh seeks to be customer's most loved grocer saving them time and money. The scope of the role is limited to Spain but we work closely with Italy and UK, sharing best practices and driving efficiencies. Basic Qualifications:- Experience in professional non-internship marketing- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience in a marketing role Preferred Qualifications:- Experience working with a Content Management System (e.g. Wordpress, Drupla, Joomla, etc.)- Experience using integrated campaigns to solve brand/business challengesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Descriptionアマゾンは、何百万の商品をお客様へ提供し続けることによって、世界的に認知度が高く、グローバルリーディングカンパニ—としての地位を確立しています。また、“地球上で最もお客様を大切にする企業”であり続けるため、日々改善と改革を行っており、それらの業務へ貢献できる経験豊富な人材を求めています。プロキュアメント部門(調達購買部)は、将来の物流業界の変化及び商品種類増加を見据えて、従来の型にとらわれない新たなソリューションを構築しており、サプライヤーと、技術部門と一体になり、そのコストと納期を管理する部署です。また、その成長を安定的に支えるため、現場への定期的な監査実施を含めて効果的なサプライヤー戦略を立案、実行します。アマゾンジャパンは、プロキュアメント部門において、フルフィルメントセンターにおける調達購買業務のシニアスペシャリストを探しています。本ポジションは、アマゾンが強みとする迅速な配送スピードを実現するために、各ファンクションリーダーと一緒になり、調達購買業務の目標を、内外の関係部署と調整して、達成可能なマネジメントを行っていただきます。既存フルフィルメントセンターだけでなく、新規フルフィルメントセンターの設備設計から設備導入、技術部門と一緒に、予算作成から発注、工程管理、原価構造分析、原価低減活動、見積の妥当性確認、新規サプライヤー開拓、VA/VE活動も含めて、総合的に携わって頂きます。By continuing to provide millions of products to customers, Amazon has a high level of global recognition and has established a position as a leading global company. Furthermore, in order to continue to be “the company that values customers the most on the planet,” we are making improvements and reforms on a daily basis, and we are looking for experienced candidate who can contribute to these tasks.The procurement department (procurement and purchasing department) is a department that is constructing new solutions that are not bound by conventional models in anticipation of future changes in the logistics industry and an increase in product types, and is a department that integrates with suppliers and technical departments to manage their costs and delivery dates. Furthermore, in order to support this growth in a stable manner, we will formulate and implement an effective supplier strategy, including carrying out regular audits at the site.Amazon Japan is looking for a Category Manager for the fulfillment center in the procurement department. In this position, in order to achieve rapid delivery speed, which Amazon is an advantage, you will work together with each function leader, coordinate procurement and purchasing business goals with related internal and external departments, and carry out achievable management. In addition to existing fulfillment centers, you will be comprehensively involved in equipment design for new fulfillment centers, equipment introduction, and technical departments, including budget preparation, ordering, process management, cost structure analysis, cost reduction activities, confirmation of the validity of estimates, development of new suppliers, and VA/VE activities. Basic Qualifications:- Bachelor's degree- Experience with supplier or vendor relationship management- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience in building financial and operational reports/data sets that inform business decision-making- Experience in procurement- Experience in procurement and purchasing, including supplier relationship management- Knowledge of advanced English at CEFR level B2/C1- Speak, write, and read fluently in Japanese Preferred Qualifications:- Experience in Coupa or other financial management/procurement softwareOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you aim to have a dynamic impact on the world?Are you up for creating solutions and solving tomorrow’s problems today?Then we have the opportunity for you!We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsessionKey job responsibilitiesYour Role and Responsibilities in the ICQA Team:- Own the implementation of network and FC safety actions and compliance to the safety goals for ICQA (RIR, SIR, LTR, MSDRIR, RIR DMR); including reporting, investigations and corrective actions to ensure a safe work environment for all associates- Own ICQA count, productivity, and audit execution goals (% to RO, records cleaned, direct count, ICQA unproductive time, cycle count accuracy, SBC UPH, CC UPH, Amnesty find rate, WAVE compliance) in accordance with network count strategies, ensuring compliance and consistency with Sarbanes-Oxley (SOX) controllership- Conduct shift planning, adherence to FCLM27 roster management and daily execution to the ICQA spend plan- Deliver PXT required programs; including ADAPT feedback, Connections, Thrive for your shift- Deep dive, identify and create actions for inbound and outbound defect injection opportunities to the operations management team and measure quality, inventory integrity, and accuracy to meet FC level quality goals (IRDR, GUV, NUV, Dwelling Inventory, Gross Adjustments, FC concessions, Concessions Missorts, Net Damages)- Support and implement actions for directed Regional, and Network-wide quality strategies- Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents- Drive process improvements and develop the ICQA team’s ability to keep pace with our rapid growth, while motivating others and reducing employee turnover- Appraise the performance of team members; developing, rewarding and coaching employees, specifically creating monthly career growth actions for the ICQA Process AssistantsYour Role and Responsibilities in your FC and within Operations:- Adhere to the roles and responsibilities as per the Quality RACI- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity- Gain expertise in key fulfillment center process paths, as well as exception handling; we need you to ensure that process discipline is adhered to across all shifts and departments- Support deep dive, root cause, action plan creation and alignment, and then own the mechanism to support/hold other departments accountable to delivering on the plan. When conflicts arise, proactively communicate barriers and partner cross functionally to resolve barriers so that action plans are achieved.- Liaise with Inbound and Outbound Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.e setting area readiness standards- Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures- Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- - Strong communication in English, verbally and written. Preferred Qualifications:- - Bachelor’s Degree from an accredited university or equivalent experience in operations management- - A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment- - Fluent user of the entire MS Office suite, especially Excel- - Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence- - Proven ability to influence, with varying levels of seniority, within an organization- - Strong communication in English, verbally and written.- - Strong analytical abilities, including proficient mathematical and data analysis skills- - Able to swiftly pick up new software systems, data analysis tools, and program management tools- - Knowledge of and experience with Lean and Six Sigma methodologies and techniquesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon has hundreds of millions of customers, sellers, and developers all over the world that rely on Amazon products and services. Selling Partner Services (SPS) is the organization that constantly makes high judgment decisions across a wide breadth of constituents. Preserving Trust in Amazon with every customer, every transaction, every second is our mission. We do this by identifying and removing bad actors from the platform, while supporting a best-in-class customer experience. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products.We're seeking a Senior Product Manager to lead strategic product initiatives within our Financial Integrity Trust (FIT) division, which operates as part of our Financial Risk Mitigation (FRM) team. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure, transparent, and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense, stopping bad actors from profiting while ensuring a frictionless experience for SPs. We ensure appropriate controls, verifications, and validations for both charge and disbursement instruments, reducing bad actors’ ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds.Key job responsibilities- Own, define, and drive the customer-working- backwards strategy, tenets, long-term goals, and artifacts, including customer and stakeholder feedback, impact analysis, and business metrics to inform direction.- Define product vision, including future roadmap, investment, innovation, and experimentation.- Work with technology teams to align development with the product roadmap.- Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product.- Use voice-of-the customer mechanisms to glean customer needs that can be uniquely met by Amazon Business. Work backwards from the customer to create compelling proposals for new service offerings for customers of all sizes, globally, and present these ideas to senior leadership.- Lead product operations, including monitoring and responding to customer and stakeholder feedback, continuous product improvement, and business growth.- Lead interaction with cross-functional teams, including working closely with engineering, program management, operations, finance, and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations.- Create clear, engineering-ready documents to build new support experiences and improvements to existing ones.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually