Amazon

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS’ infrastructure growth and investments.You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.Key job responsibilities- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. #DCPD_Delivery Basic Qualifications:- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds Preferred Qualifications:- • 5+ years of experience leading due diligence, design, engineering and/or land development activities for large infrastructure projects- • Master's degree in an engineering or scientific discipline, or equivalent experience- • Licensed professional engineer/Architect with accredited institute, or equivalent technical certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 127,100.00 - 171,900.00 USD annuallyUSA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

Job DescriptionApplication deadline: Jul 13, 2026Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving Customer Success through critical thinking and creative approaches? If so, then Blink’s Customer Service (CS) Technical Support team would like to talk to you! Hours are Sun-Sat with a combination of 4x10 or 5x8 schedules. Key job responsibilities- Providing prompt, efficient, detailed service by engaging directly with Blink’s customers via phone and email- Working with other customer support teams to ensure a consistent and high-quality level of support- Being a voice and advocate for our customers when something doesn’t feel right- Working with customers to understand how they use Blink’s products to resolve their issues and maximize their investments- Acting as an advocate for our customers by reporting and acting on observed areas for improvement- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience- Assisting with customer communication during Blink’s critical launches and support events- Working across the customer service spectrum to ensure a consistent and highest-quality level of support- Developing detailed knowledge about specific product lines and features- Driving projects that improve support-related processes- Supporting Blink Subscription serviceA day in the lifeAs a Technical Support Associate in the CS/Technical Support team, you’ll work on problems at a deep technical level not normally experienced in a typical consumer environment. You will support our Home Security product suite and help customers navigate their own home networking and mobile device configurations. In addition to solving issues for customers and partners, you’ll be a key player recommending product changes, documenting solutions, and automating log analysis. This position affords a lot of personal growth opportunity.About the teamOur mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras. Basic Qualifications:- 2+ years of customer service experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience with Microsoft Office products and applications- Speak, write, and read fluently in German Preferred Qualifications:- Work rotating shift schedules and variable days offAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, IL, Virtual Contact Center - IL - 19.00 - 27.00 USD hourlyUSA, TX, Virtual Contact Center-TX - 19.00 - 27.00 USD hourly

Job DescriptionAmazon Leo is a initiative within Amazon that aims to revolutionize global connectivity through the development of a state-of-the-art Low Earth Orbit (LEO) interconnected satellite communication constellation. Our mission is to bridge the digital divide by delivering high-speed, low latency, internet services to underserved and unserved communities and remote communities around the world. By leveraging satellite technology, we are working towards a future where everyone has access to reliable and high-quality internet connectivity regardless of their location. The Amazon Leo for Government (ALG) Engineering organization is a multi-disciplinary technology team established to rapidly address the needs of targeted government and international customers with specific solutions that have the potential to scale. ALG Engineering leads the development and delivery of targeted and scalable solutions for custom space and terrestrial applications. ALG collaborates closely with Project LEO to leverage the constellation of advance satellites to provide seamless and efficient communication capabilities to meet the needs of our customers. The ALG Engineering team is seeking highly technical and talented individuals who are passionate about creating unique solutions that result in a positive impact on a global scale.About the RoleThe Software Integration & Test (I&T) Engineer will engage with an experienced cross-disciplinary team to design, develop, and own software tooling and frameworks that enable integration testing within system lab environments for space-based and terrestrial applications. This role sits at the intersection of software engineering and systems verification — you will define how teams test, not just what they test.Working within Amazon Leo for Government (ALG) Engineering Integrated Systems Solutions, you will architect and deliver reusable test platforms, automation frameworks, and lab infrastructure software that accelerate verification of complex integrated hardware and software systems. You will serve as the technical owner of lab tooling strategy, driving decisions on architecture, interfaces, and developer experience while collaborating across inter-disciplinary teams, partners, and suppliers.The successful candidate will have demonstrated experience working on complex Hardware/Software systems with a diverse set of talented individuals, as well as with partner organizations. Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.10037Key job responsibilitiesOwn the design, development, and long-term health of test automation frameworks, orchestration platforms, and CI/CD-integrated tooling consumed by I&T engineers and subsystem teams in hardware-in-the-loop (HIL) and system lab environmentsArchitect, design, and validate software tooling — including test algorithms, scripts, calibration routines, and data visualization — required for verification and validation of complex hardware systemsDefine and drive tooling best practices across the lab engineering organization, establishing patterns for automation, observability, and infrastructure-as-code that raise the bar for the broader teamAnalyze test data and engage cross-functionally with teammates, partners, suppliers, and customers to evaluate product performance and provide proactive feedback on potential improvementsPrepare reports documenting test results, test coverage, performance metrics, and other KPIs; communicate issues effectively with developers and managersManage and drive to closure test anomalies, defects, and bugs; debug, root-cause, and make continuous improvements to control systems in a high-rate production environmentOperate independently to identify gaps in test infrastructure, propose solutions, and drive implementation with minimal direction — making pragmatic tradeoffs between speed and long-term maintainabilityMentor junior engineers on software development practices, code quality, and test automation design patternsCollaborate with systems engineers, hardware teams, and external partners to ensure tooling supports all phases of integration, test, verification, and validation across satellite and ground element campaignsAbout the teamAmazon Leo for Government (ALG) Engineering is a multi-disciplinary technology team established to rapidly address the needs of targeted customers with specific solutions that have the potential to scale. These solutions are tailored to meet the needs of government and international customers for both space-based and terrestrial applications. The Integrated Engineering Solutions organization under ALG Engineering plays a vital role in the entire life cycle of the development of an engineering solution, including architecture development, requirements and interface definition through assembly, integration, and test (AI&T), verification, and post-delivery and operational support. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various o perational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. Basic Qualifications:- 2+ years of computer/server hardware troubleshooting experience, or experience related IT- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience Preferred Qualifications:- Knowledge of network design, protocols and troubleshooting- Knowledge of Linux/Unix Administration- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles- Experience managing a team and training/on-boarding new membersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Covington - 30.00 - 54.00 USD hourly

Job DescriptionDrive next-generation AI-powered advertising solutions that transform how advertisers engage with customers across Amazon's ecosystem. This technical leader will drive complex, cross-organizational programs from concept to successful launch—managing technical requirements, defining API contracts, creating workback plans, and aligning stakeholders across engineering, product, operations, legal, sales, UX, and marketing. The ideal candidate has a proven track record of delivering measurable business impact, earning trust with senior stakeholders across multiple organizations, and inspiring teams to innovate against challenging timelines.Key job responsibilitiesPartner with engineering, product, operations, legal, UX, sales, and marketing teams to define requirements and deliver sophisticated ad products that leverage generative AI capabilitiesManage complex, cross-organizational programs from concept through successful launch, including defining technical requirements, establishing API contracts, and creating detailed workback plansLead progress tracking against key milestones, facilitate technical conversations, and ensure alignment across all stakeholder groupsIdentify, assess, and mitigate risks and issues at multiple organizational levels, communicating potential impacts and solutions to relevant teamsBuild and maintain relationships across the matrix organization, influencing stakeholders at all levels to drive collaborative problem-solving and timely decision-makingA day in the lifeYou'll spend your time orchestrating complex, cross-functional initiatives that bring AI-powered advertising solutions to life. Your day might include facilitating technical discussions with engineering teams to define API contracts and system architecture, conducting stakeholder alignment meetings with leaders across multiple organizations, and tracking progress against key milestones to ensure timely delivery. You'll work closely with product, UX, sales, and marketing partners to translate business requirements into technical specifications, then communicate progress and trade-offs to executives and individual contributors alike. Beyond day-to-day coordination, you'll identify emerging risks, develop mitigation strategies, and mentor other product leaders on best practices for managing complex, cross-organizational programs.About the teamWe are reimagining advertising across Amazon's owned and operated properties, including Prime Video, Twitch, Fire TV, Alexa, IMDb, Amazon Business, Physical Stores, and Podcast Publishers. Our team owns the complete monetization strategy and execution for these 14+ publisher properties, maximizing value through compelling ad experiences across video, audio, display, and emerging formats. We're building a collaborative environment where product leaders work alongside engineering, operations, legal, UX, sales, and marketing teams to solve complex problems and deliver innovative solutions. You'll join a group committed to pushing the boundaries of what's possible in advertising technology while maintaining strong relationships built on trust and mutual respect. Basic Qualifications:- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 163,600.00 - 221,300.00 USD annuallyUSA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

Job DescriptionAs a Senior Business Analyst, this is your opportunity to be at the intersection of data, analysis, hiring, and strategy that will make it possible for our teams to fulfill that customer promise every day.In this role, you will own data analytics projects from beginning to end, and will build reports, compile metrics, and own ad hoc and trend analysis. You will utilize business intelligence tools to analyze data and drive key recommendations. You will work with Talent Acquisition leadership to achieve business objectives and communicate insights to key stakeholders. You will recognize and adopt best practices in reporting and analysis, including data integrity, analysis, validation, and documentation; and drive results in a fast-paced, ambiguous environment.You will provide analytical support for various Talent Acquisition programs, and build tools to surface timely, meaningful, and actionable data that will drive proactive decision making. Your analysis will contribute deeply to the development of our strategy and drive impact against our hiring objectives. You will collaborate with subject matter experts across Amazon to work through complex problems and to create unified scalable reporting solutions at an enterprise-wide level. You will have the opportunity to partner with the central HR Information Systems teams as an influencer on their next generation road map.Key job responsibilities• Building the design of operational dashboards and reports for both recruiting leaders and the businesses they support• Creating and maintaining data visualizations that inform stakeholders on key metrics• Conducting trend analysis to identify opportunities, highlight strengths, and provide recommended corrective actions• Providing recommendations on organization health metrics based on data trends• Leading headcount planning exercises in Talent Acquisition by collaborating with Finance• Developing programs, methodologies, and reports for analyzing and presenting data• Acting as a SME for corporate recruiting tools, and providing necessary training to team members on the usage of these tools• Performing regular system audits to ensure complete and accurate reporting of data/metrics• Performing complex data analysis across multiple systems to support both scheduled and ad-hoc reporting requests• Data mining key performance indicators to discover root causes• Working with a broad range of Amazon’s data resources in order to determine which sources to use for which information• Analyze business outcome data in order to identify relationships and trends; incorporate data visualization of statistical analyses• Contributing to the writing of research papers for internal audiences• Monitoring existing metrics, developing new metrics, and identifying actionable risk signalsAbout the teamAmazon delights millions of customers around the world, and the Talent Acquisition team enables our business leaders to make informed and effective hiring decisions. Basic Qualifications:- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders Preferred Qualifications:- MBAAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEmployer: Audible, Inc.Title: Business Intelligence Engineer IILocation: 7 West 34th Street, New York , NY 10001Duties: Help to define business intelligence measurement approach for Audible ’s top of funnel. Identify relevant behavioral, financial, and competitive data sources and leverage best practice analytical methodologies, including creating and instrumenting the right KPI framework to enable measurement. Consistently deliver accurate and insightful analysis, driving high-quality decision making within business, and earning trust with business stakeholders. Build and maintain reports, dashboards, and other BI tools to enable on-demand insights for the business. Complete ad hoc / deep dive analysis as needed to help drive business decision making in an agile manner. Collaborate effectively with other teams within GIDS, including partnering with teams focused on the immediate impact of marketing actions, with the goal of understanding how short-term performance and long-term brand building work together to drive business outcomes. Communicate clearly, translating complex problems into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical audiences. Participate in the broader company insights community, sharing and leveraging best practices and new analytical approaches. Position reports into New York office; however, telecommuting from a home office may be allowed.Requirements: Requires a Master’s degree in Computer Science, Analytics, Statistics, Economics, Management Information Systems, Mathematics, or a directly related field plus two (2) years of experience as a Business Intelligence Engineer or a related occupation involving experience in an analytical field such as Marketing Analytics, Business Intelligence , Management Consulting, or Research.Experience may be gained concurrently and must include one (1) year in each of the following:- Utilizing SQL, Python, R, or similar programming language, for data collection and analysis- Developing BI reports using Tableau or a similar data visualization tool- Utilizing quantitative survey research methodologies, A/B testing, or another form of experimentation, financial brand valuation, or brand competitive analysis- Delivering on projects with diverse stakeholders- Collaborating effectively with teams to successfully plan and execute analytical projects, and communicate complex results and data-driven insights to diverse audiences, including non-technical stakeholders- Utilizing GenAI tool- Quickly adopting new technologies and tools- Utilizing experimental methods and structured problem-solving to structure undefined problem spaces and ramp up quickly in new areasSalary: $109,500 - $185,000 / year. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Multiple positions. Apply online: www.amazon.jobs – search by job code: ADBL194. #0000 Basic Qualifications:Requirements: Requires a Master’s degree in Computer Science, Analytics, Statistics, Economics, Management Information Systems, Mathematics, or a directly related field plus two (2) years of experience as a Business Intelligence Engineer or a related occupation involving experience in an analytical field such as Marketing Analytics, Business Intelligence , Management Consulting, or Research.Experience may be gained concurrently and must include one (1) year in each of the following:- Utilizing SQL, Python, R, or similar programming language, for data collection and analysis- Developing BI reports using Tableau or a similar data visualization tool- Utilizing quantitative survey research methodologies, A/B testing, or another form of experimentation, financial brand valuation, or brand competitive analysis- Delivering on projects with diverse stakeholders- Collaborating effectively with teams to successfully plan and execute analytical projects, and communicate complex results and data-driven insights to diverse audiences, including non-technical stakeholders- Utilizing GenAI tool- Quickly adopting new technologies and tools- Utilizing experimental methods and structured problem-solving to structure undefined problem spaces and ramp up quickly in new areas#0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty.Key job responsibilitiesThe successful candidate will:- Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation.- Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact.- Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience.- Develop strategic plans to identify fundamentally new solutions for business problems.- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues.A day in the lifeThis is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact.About the teamDiverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why Amazon Automated Reasoning?At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications:- Ph.D. in computer science, computer engineering, or related field- Experience in any of the following areas: SAT, SMT, mechanical theorem proving, symbolic simulation, programming language type systems, program analysi Preferred Qualifications:- Experience programming in O'Caml, Dafny, Haskell, Kotlin, Lean, Rust, Scala or related languageAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis role can be located in one of our approved corporate offices in Seattle, WA. Build foundational expertise in vendor partnership management while directly impacting customer experiences on Amazon's retail platform. As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor Services.Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. This role focuses on coordinating vendor initiatives, analyzing performance data, and learning to influence outcomes across internal and external stakeholders. You'll work within a collaborative team environment, receiving guidance while building toward independent delivery. This position offers a strong foundation for career growth in customer success and vendor management.Key job responsibilities•Coordinate vendor initiatives and execute tactical business plans that support growth and improve customer experience•Analyze performance metrics and learn to develop data-driven recommendations that drive adoption and ROI•Build collaborative relationships with vendors, serving as a reliable point of contact for day-to-day needs•Advise vendors on utilizing Amazon tools, policies, and programs while escalating blockers and risks appropriately•Identify opportunities to improve team processes and contribute to operational efficiency•Leverage internal AI tooling to drive efficiencies and expedite problem solvingA day in the life•Review vendor performance data and prepare summaries for team discussions•Collaborate with teammates to resolve vendor inquiries and coordinate solutions•Participate in vendor meetings, managing agendas and driving detailed discussions•Support project execution by tracking status, identifying blockers, and escalating roadblocks•Contribute to team knowledge-sharing sessions and process documentationAbout the teamAmazon Vendor Services (AVS) is a paid suite of services designed to build long-term partnerships between Amazon and its vendors — making Amazon the retailer of choice. AVS pursues three core goals:•Accelerate vendor growth on Amazon•Drive higher vendor satisfaction with Amazon, fostering greater engagement and investment•Build sustainable, efficient e-commerce partnerships between Amazon and vendorsAs a Customer Success Manager, you serve as the hub of your vendor's interactions with Amazon. Vendors rely on their CSM as a first point of contact for troubleshooting, high-level analysis, and joint business planning. To deliver on these goals, we develop exclusive services and tools that accelerate vendor growth, provide preferred treatment in how vendors interact with us, and enable proactive management of their business. Basic Qualifications:- Experience with MS Office Professional Suite, including Microsoft Excel to manipulate and analyze data- Experience prioritizing and managing time effectively in dynamic environments- Bachelor's degree- 3+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising (or equivalent)- Demonstrated analytical and problem-solving capabilities- Excellent written and verbal communication skills Preferred Qualifications:- Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.- Experience using data and metrics to improve processes and customer satisfaction- 4+ years of relevant vendor/client-facing experience- Experience in retail, e-commerce, or technology industries- Background in project coordination or operational support- Leverage internal AI tooling to drive efficiencies and expedite problem solvingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionYou won't find a role quite like this one.As a Partner Territory Manager, you're not just managing accounts, you're building the engine that helps small and mid-market businesses move to the cloud. You'll work side by side with a portfolio of channel partners, helping them grow their AWS practice, win new customers, and close deals that actually move the needle. The problems you solve are real: partners who need a strategy, customers who need a path forward, and a territory that needs someone who can connect the dots.What sets this role apart:Most sales roles put you in front of one customer at a time. Here, you multiply your impact by working through partners — meaning every relationship you build, every deal you coach, and every strategy you develop ripples out across dozens of customers at once. You'll have the autonomy to shape your territory, the data to back your decisions, and the cross-functional support of a team that's invested in your success.What you'll actually do:-Own your territory — set the strategy, manage the partner portfolio, and drive revenue and customer acquisition goals from pipeline to launch.-Be the partner's go-to — show up as a trusted advisor who helps them navigate AWS programs, funding opportunities, and go-to-market plays.-Run the business like a GM — use data, business reviews, and forecasting to stay ahead of trends, surface risks early, and keep momentum going.-Collaborate across teams — work closely with Partner Development Managers, Migration BDs, and Customer Success reps to align on what customers need and how partners can deliver it.-Coach and enable — help partners sharpen their pitch, understand AWS solutions, and take full advantage of programs like MAP and APFP to accelerate growth.What you bring:-3–5+ years in channel sales, partner management, or technology sales-A track record of hitting (and exceeding) revenue targets in a territory-based role-Comfort working with data — you use it to tell a story and make decisions, not just fill a report-Strong relationship-building instincts and the ability to earn trust quickly-Familiarity with cloud technology and the partner ecosystem (AWS experience is a plus)What success looks like:You'll know you're winning when your partners are growing, your customers are launching on AWS, and your territory numbers reflect the work you've put in. The best PTMs don't wait for direction — they bring the plan, rally the team, and make things happen.Key job responsibilities- Own the territory — Set the strategy, manage a portfolio of channel partners, and drive revenue attainment and customer acquisition goals from pipeline all the way through to launch.- Be the partner's go-to advisor — Serve as the primary point of contact for partners, helping them navigate AWS programs, funding opportunities (like MAP and APFP), and go-to-market plays.- Run the business like a GM — Use data, business reviews, and forecasting to stay ahead of trends, surface risks early, and maintain momentum across the territory.- Collaborate cross-functionally — Work closely with Partner Development Managers (PDMs), Migration BDs, and Customer Success reps to align on territory strategy and customer outcomes.- Coach and enable partners — Help partners sharpen their pitch, understand AWS solutions, and take full advantage of programs and funding to accelerate growth.- Maintain pipeline — Audit opportunity and pipeline data in Salesforce (SFDC) and contribute to territory reporting and leadership updates.- Drive partner performance reviews — Conduct regular reviews using data-driven mechanisms (e.g., monthly 2x2 reporting) to track progress, forecast accurately, and identify roadblocks. Basic Qualifications:- Experience meeting revenue targets and quotas- Experience conducting in-depth analysis of issues at a selling partner or customer level and providing actionable recommendations- 5+ years of experience in channel sales, partner management, or technology sales- Experience managing complex partner portfolios and opportunities while driving results across multiple accounts simultaneously- Proven ability to develop and execute territory strategy with minimal direction — you bring the plan, not just the execution- Ability to influence without authority — you can align cross-functional stakeholders (PDMs, Migration BDs, CSRs) around a shared territory strategy Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience working with funding programs, co-sell motions, or partner incentive structures (e.g., MAP, APFP) is a strong plus- Solid understanding of cloud technology and the AWS partner ecosystem- Familiarity with AWS go-to-market programs and how partners leverage them to drive customer outcomesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 91,600.00 - 153,100.00 CAD annually

Job DescriptionEmployer: Audible, Inc.Title: Manager, AnalyticsLocation: 1 Washington Park, Newark, NJ, 07102Duties: Leverage datasets from across the company and utilize analytics skills (including SQL, Excel, and Tableau) to produce critical dashboards, one-off reports, and presentations. Responsible for translating data capturing customer behavior into agile, insightful analytics that are communicated clearly and effectively, and lead to optimal marketing actions and long-term strategies. Partner with stakeholders as a strategic collaborator by owning business intelligence analyses end-to-end, providing stakeholders with timely, relevant insights, scenarios and recommendations, and democratizing results via internal intelligence platforms for long-term use. Produce tangible, actionable insights and work with senior marketing leaders to guide the marketing roadmap and business strategy. Build dashboards and scorecards that enable leaders to understand and act upon data to create and iterate on various marketing tactics. Manage a portfolio of highly consumable competitive intelligence assets (e.g., dashboards, papers, presentations, datasets) that can be used strategically across stakeholder and analyst groups and find opportunities to enhance that portfolio based on stakeholder needs and feedback. Analyze A/B tests across Amazon and Audible surfaces, provide recommendations based on testing results, and deep-dive into results to develop new hypotheses for continuous testing-and-learning. Support reporting on the incremental impact of marketing tactics including major marquee promotions, launches, and ongoing campaigns. Develop Amazon-scale data pipelines using AWS. Contribute to the growth of the Audible Insights Org by sharing and developing ideas and learning from others. Position reports into Newark, NJ office; however, telecommuting from a home office is allowed. Requirements: Requires a Master’s degree in Analytics, Statistics, Business Intelligence, Mathematics, Computer Science, or a directly related field plus one (1) year of experience as an Analytics Manager, Business Intelligence Engineer, or a related occupation involving experience in business intelligence, analytics, data science, or technical project management.Experience may be gained concurrently and must include one (1) year of experience in the following:- Utilizing SQL to extract and merge data from varied sources, produce analyses, and manipulate databases- Tableau or similar visualization software- Technical project management in the areas of analytics, data science, or data engineering- Advanced Excel- Programming in Python or R to model data using advanced statistical methods- Setup and analysis of large-scale A/B tests (user-based or geo-based)- AWS tools including Amazon SageMakerSalary: $109,500 - $185,000 / year. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Multiple positions. Apply online: www.amazon.jobs Job code: ADBL191.#0000 Basic Qualifications:Requirements: Requires a Master’s degree in Analytics, Statistics, Business Intelligence, Mathematics, Computer Science, or a directly related field plus one (1) year of experience as an Analytics Manager, Business Intelligence Engineer, or a related occupation involving experience in business intelligence, analytics, data science, or technical project management.Experience may be gained concurrently and must include one (1) year of experience in the following:- Utilizing SQL to extract and merge data from varied sources, produce analyses, and manipulate databases- Tableau or similar visualization software- Technical project management in the areas of analytics, data science, or data engineering- Advanced Excel- Programming in Python or R to model data using advanced statistical methods- Setup and analysis of large-scale A/B tests (user-based or geo-based)- AWS tools including Amazon SageMaker#0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you like helping customers implement innovative cloud computing solutions and solve technical problems? Do you have experience helping groups understand application architectures and migration approaches, and the skills to launch a project on a trajectory to success?Are you familiar with security best practices for applications, servers, and networks? Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform?Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate our growing Public Sector practice. As a Solutions Architect within AWS, you will have the opportunity to help shape and deliver a strategy to build broad use of Amazon's utility computing web services (e.g., Amazon EC2, Amazon S3, Amazon RDS, and Amazon CloudFront) directly with customers and AWS Partners. Your responsibilities will include: owning the technical engagement around specific implementation projects; providing best practices to customers, developing deep expertise in AWS technologies and how applications and services are constructed using the AWS platform, and being a subject matter expert on security as it relates to customer applications and services.As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practices within the AWS Solution Architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today.We are looking for someone who is passionate about the following: - Helping our customers to design and create cloud computing architectures - Our Leadership Principles - It’s critical to love what you do and take pride in your value proposition to our customers - The curiosity to always keep your technical skills current while maintaining a pulse on industry trendsWith experience in the following key areas: - Technical presentation experience – White board, small and large group presentations - Technical – Experience Designing, Developing, Deploying and/or Migrating to Cloud environments (one or more of these categories) - Operational – Web site/services operations, management, and securityThis position requires that the candidate selected be a US CitizenKey job responsibilitiesThis role requires the ability to travel 30%.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional) Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, testers, and doers. Come join us and work with the latest cloud technologies that enable our customers to adopt cloud based solutions. At AWS, we refer to ourselves as builders. We are looking for more builders to join our growing and diverse teams within the Cloud Sales Centre (CSC).The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. Partnering with internal teams and leveraging a deep knowledge of our tools and products, you’ll craft highly-scalable, flexible, and resilient cloud architectures that address our customers’ business problems. As part of our team, you’ll have the opportunity to innovate daily and define the future of cloud computing. Come join us in making the impossible, possible.Key job responsibilitiesAs a Solutions Architect, you’ll help your customers successfully implement cloud technologies. You’ll solve complex, technical challenges so your customers can focus on their business. This includes using your knowledge to craft scalable, flexible, and resilient cloud architectures. You’ll take part in technical solutions discussions, diving deep into the details with customer teams.Building relationships to understand our customers is key. As a trusted technical advisor, you’ll use your interpersonal skills to influence a variety of stakeholders from technical teams to executives. You will help ensure their short-term technology decisions are aligned with their long-term goals. Speeding up the adoption of our services will be part of your day to day. You will also engage with the AWS Partner Network to help customers select and work with the right partners who can help customers accelerate their cloud adoption.You’ll also act as an evangelist in the wider community. This includes taking part in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won’t just want to be part of an industry movement; you’ll want to be leading it.As a Builder, you’ll also have the chance to shape the direction of our products and services. This is through gathering feedback from customers whilst collaborating with our engineering and service teams.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.A day in the lifeWant to find out what it’s like to be a Solution Architect at AWS? Watch this video (https://bit.ly/3keYcC9).We are the Solutions Architects (SAs) team within the Cloud Sales Center (CSC), the frontline sales organization of AWS. As the technical backbone of CSC, we blend deep technical expertise with business acumen to guide customers through their cloud transformation journey. Working alongside Demand Generation Reps and Cloud Sales Reps, we provide scalable, high-velocity service through digital selling across the Asia Pacific region. Our role is to understand customer requirements precisely, propose optimal AWS solutions, and ensure architectural integrity. We act as trusted advisors, tailoring our guidance to each region’s unique characteristics while adhering to AWS best practices. About the teamAbout the teamThis role is within the ANZ CSC team. The CSC is the one of sales organisation at AWS and is focused on new customer acquisitions across ANZ at scale. You will have the exciting opportunity to work cross-functionally and cross-geographically, as you collaborate with internal stakeholders from sales, operations, partner, and marketing teams, while being part of a dynamic and fast moving team.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, or Windows) Preferred Qualifications:- Experience implementing a cloud-based technology solution- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOpsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's Worldwide Grocery Stores Tech (WWGST) Foundations org is looking for a passionate and innovative Systems Development Engineer to help tackle a diverse landscape of technical challenges that keeps the grocery business running. You will work on the most complex projects that will deliver innovative technical advancements for the Whole Foods Market.Key job responsibilities- Develop, deploy, and maintain reliable distributed solutions that operate at Amazon scale using core technologies including Java, ASP.NET, C/C#, Windows, Linux, and AWS services.- Solve complex, novel technical challenges on a daily basis while collaborating with cross-functional teams across Amazon and Whole Foods Market.- Drive innovation and redefine industry standards through the development of scalable solutions that impact customers and operations.- Contribute to continuous learning and growth in a dynamic environment that prioritizes both technical excellence and positive team culture.- Support our Higher Purpose of Nourishing People and the Planet through meaningful technical contributions that create lasting impact. Basic Qualifications:- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of building production software experience- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- 5+ years of high level programming (Java, .Net, C# etc.) experience, or Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent- Experience in Linux OS and network troubleshooting, or experience troubleshooting and debugging technical systems and experience in any Bigdata architecture- 3+ years of partnering with cross functional teams experience- Experience working in a fast-paced and highly cross-functional organization- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates Preferred Qualifications:- Experience working with windows server technologies- Knowledge of database systems and SQL- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP- Bachelor's degree in Computer Science or related technical field- Experience in object-oriented design and implementation skills, preferably on Windows or Unix/Linux platformAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, AUSTIN - 129,200.00 - 174,800.00 USD annually

Job DescriptionAs a Greenfield Cloud Sales Representative within the ANZ Scale organisation, you are responsible for identifying, engaging, and growing net-new AWS customers — businesses that have little to no existing AWS relationship. Your primary mission is to help untapped Australian organisations begin their cloud journey by demonstrating how AWS can accelerate their business growth, reduce costs, and enable innovation. You operate at pace, managing a high-volume territory of accounts that have been identified as having strong cloud propensity but no current AWS spend. Success in this role is measured by your ability to convert greenfield prospects into active, growing AWS customers through education, compelling value propositions, and strategic partner engagement.Key job responsibilitiesBuild and execute a greenfield territory plan — Develop a structured prospecting strategy targeting net-new customers with zero or minimal AWS adoption. Prioritise accounts based on propensity signals, industry trends, and growth potential to build a healthy pipeline of first-workload opportunities.Drive first-workload adoption — Guide new customers from initial engagement through to their first production workload on AWS. Identify the highest-value entry use case (e.g., dev/test, analytics, AI/ML experimentation, backup/DR) and position AWS as the fastest path to outcomes.Create and articulate compelling value propositions — Tailor messaging to resonate with business decision-makers who may have limited cloud familiarity. Translate technical capability into business impact — cost savings, speed to market, scalability, and innovation potential.Educate and accelerate adoption — Use workshops, immersion days, proof-of-concept offers, and AWS programs (e.g., AWS Activate, credits, training) to lower the barrier to entry for new customers and accelerate their first 90 days on the platform.Leverage partners for scale — Work with AWS consulting and technology partners (SIs, ISVs, MSPs) to extend your reach into greenfield accounts. Engage partners early to co-sell, deliver implementation support, and provide industry-specific solutions that you can't deliver alone.Analyse territory data to evolve strategy — Use propensity models, account signals, and pipeline metrics to continuously refine which accounts to target, what messaging works, and where to double down or deprioritise.Maintain a robust and accurate pipeline — Keep CRM (AWSentral/Salesforce) current with opportunity status, next steps, and close dates. Forecast accurately and flag risks early.A day in the lifeProspecting (40-50% of day) — Outbound calling, emailing, and LinkedIn engagement with target greenfield accounts. Aim for 15-20 meaningful customer touches per day across calls, emails, and social. Focus on reaching business owners, IT leaders, and founders in your territory.Discovery meetings (2-4 per day) — Conduct first and second conversations with prospective customers. Understand their current infrastructure, pain points, growth ambitions, and decision-making process. Position relevant AWS use cases and propose next steps.Pipeline management (30 mins) — Update AWSentral with new opportunities, advance existing deals through stages, log activities, and ensure next steps and close dates are accurate. Review your pipeline weekly against quota to identify gaps.Customer education & follow-up — Send tailored follow-ups post-meeting (case studies, cost comparisons, architecture examples). Schedule customers into AWS workshops, webinars, or partner-led sessions. Provide AWS credits or sandbox environments to accelerate experimentation.Partner coordination — Brief partners on greenfield opportunities where implementation support or industry expertise is needed. Co-plan account strategies for complex first-workload scenarios.Internal collaboration — Sync with your Solutions Architect on technical qualification, coordinate with marketing on campaigns targeting your territory, and align with your manager on account prioritisation and deal strategy.Self-development (30 mins) — Stay current on AWS services, competitive positioning, and industry trends. Complete enablement modules, review win/loss learnings, and sharpen your pitch based on what's resonating in customer conversations. Basic Qualifications:- 4+ years of sales experience- Experience working with Cloud related technology, and optimized or designed Cloud related technology for an enterprise customer Preferred Qualifications:- Experience using sales tools including Salesforce, and BI tools including QuickSight and PowerBI- Experience prospecting and qualifying companies- 7+ years of technology role experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Ring is looking for a Hardware Development Engineer who will be a part of our global electrical engineering team, playing a critical role in ensuring the highest product quality standards and driving continuous improvement for the products.Development of full devices requires system level design for SoC platforms, Memory, Sensors, Power Architecture, and related peripheral functions while integrating with technologies like radar, cameras, Wi-Fi, ETH, etc. You must be responsive, flexible and able to succeed within a fast-paced environment.You are expected to represent as a hardware design and validation owner and dive deep into difficult problems for root cause analysis and arrange appropriate solutions.Key job responsibilities• Hands on for circuit design, review, build and verification• Develop and implement detailed validation plans tailored to specific hardware designs• Collaborate with design and production teams to understand and test against product requirements• Analyze and interpret data from validation tests, offering insights and recommendations• Design document validation processes, findings, and insights in a structured and clear manner• Component specification study and component validation• Oversee and plan the use of validation equipment to guarantee consistent results• Work cross-functionally to troubleshoot and address any hardware issues identified during validation• Second source qualification, cost down design validation and manufacturing efficiencies• Support new product introduction and Sustaining engineering• Develop and contribute in testing automationA day in the lifeAs a member of the hardware engineering team, you will own next-generation product design and validation, delighting our customers with best quality. You will interact with a versatile team of engineers to design, develop, validate, and launch products on a large scale. This is a fast-paced, intellectually challenging position. You will work with experts in multiple technological areas. You have high standards for yourself and everyone you work with. You will be constantly looking for ways to improve performance, quality, and cost.About the teamWe're a friendly team, always eager to bring new and exciting ideas to the table. Our drive pushes us to always aim higher — we're not afraid to think outside the box. Though we may have our debates, once we decide on something, we all stand by it firmly: we have backbone, disagree and commit. And we always insist on the highest standard. In our team, every voice matters, and every effort counts. Basic Qualifications:- Bachelor's degree in Electrical Engineering or equivalent- 5+ years of hardware design and validation of components, subsystems and systems experience- Experience in motherboard design, PCB design including schematic capture, stackup and circuit board layout- Knowledge of EE CAD design tools: OrCAD Capture, Allegro, Altium Designer, A365, etc.- Experience with High Bandwidth scope, BERT, Logic Analyzer, VNA and TDR measurements- Basic knowledge of FW operation, MCU structure, Flash Programming, GPIO settings- Knowledge of standard hardware bus characteristics, including RS-232, I2C, SPI, MIPI, USB, SDIO, DDR, PCI-E Preferred Qualifications:- Knowledge of Python or similar scripting language- Experience with building high volume consumer IoT products- Experience with Battery Powered hardware design and validation- Experience with test strategy design for automated functional and system testing- Experience with system level SI/PI analysis and PCB PDN design- Knowledge of standard high speed hardware bus characteristics, including MIPI, USB, DDR, PCI-E, etc.- Experience with design and simulation tools, such as HSpice, ADS, SigSim, SIwave, PowerSI, PowerDC- Experience with High Bandwidth scope, BERT, Logic Analyzer, VNA and TDR measurements- Experience with using AI tools to improve productivity- [AI] Candidates with experience leveraging Agentic AI tools for hardware engineering workflows — such as AI-assisted design review, automated test report generation, MCP-based design system integration, or AI-powered debugging assistants — will be strongly preferred.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Product Design Technical Program Manager will work closely with an internal inter-disciplinary team, and outside partners to drive key aspects of product definition, execution, test and delivery. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. Working within the Product Design team, the PD Technical Program Manager will be responsible for coordinating execution of Amazon Lab126 Product Development Process, across multiple programs, for the device enclosure design developments of consumer electronics products. The PD Technical Program Manager will work with the PD teams, HW Program Managers, and Operations to ensure necessary process steps are planned and executed, and provide for smooth, reliable progress of programs against target schedules. In addition, you will provide support and coordination within the Process Engineering team to facilitate distribution and tracking of materials under test, returns failure assessment and response, and documentation of “lessons learned” during project developments.Key job responsibilities- Drive the team to meet PDP (Product- Development Process) requirements- Develop, maintain and manage task-based PD schedule- Provide risk management and schedule optimization analysis- Serve as the PD communication focal point with the Lab126 Core team, Overseas Partners and OEMs- Drive and track enclosure material readiness for Engineering builds- Manage BOM development and readiness- Support through coordination of resources across Process Engineering Team initiatives- This position will require some international travelAbout the teamWe are a team of hardware TPMs with varying engineering backgrounds. We thrive at problem solving, driving leadership decisions, looking around corners, and leading teams to bring devices to market! Basic Qualifications:- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- 5+ years of consumer electronics experience- 5+ years of technical product or program management experience Preferred Qualifications:- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams- Experience managing procurement teams with direct experience in supplier/supply chain management- Project Management Professional (PMP) or equivalent certification- 7+ years of direct collaboration with engineering teams, specializing in tooling and manufacturing processes.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are currently seeking for an experienced Site Office Administrator to join the business and play a critical role in supporting the Fulfillment Center (FC) Operations team for our FC in Moorebank.The successful candidate will be highly organised, extremely detail-oriented, self-motivated, and able to handle confidential information, as well as demonstrate the ability to respond effectively to changing workloads and priorities. Responsibilities include: - Maintaining schedules, planning events, coordinating meetings, and conferences for the FC- Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms- Compile team goals, track and help drive completion of key deliverables and follow up on action items- Complete purchasing of site office requirements- Support with calendar management for general manager and leadership team- Attending leadership meetings, taking notes/actions items- Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation as needed- Assist with internal communications for associates and leadership among multiple platforms, interfaces, and programs- Support the continuous improvement activities within the FC- Think and plan ahead, delegate responsibilities appropriately and manage time effectively- Coordinate closely with Workforce Management, Maintenance, Human Resources, and other teams within the FC- Serve as representative on department team-building and improvement activities and peer recognition Basic Qualifications:- 1+ years of administrative assistant experience- Work a flexible work schedule including evenings, overnights, and weekends- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of Microsoft Office including Outlook, Word, and Excel Preferred Qualifications:- Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience managing multiple calendars- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support- Alignment with Amazon's customer-centric philosophyAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.AWS 인프라 서비스 (AIS) AWS 인프라 서비스는 모든 AWS 글로벌 인프라의 설계, 계획, 제공 및 운영을 담당합니다. 즉, 우리는 클라우드를 운영하는 팀입니다. AIS는 고객이 의존하는 혁신에 지속적으로 액세스할 수 있도록 모든 AWS 데이터 센터와 모든 서버, 스토리지, 네트워킹, 전력 및 냉각 장비를 지원합니다. 또한 공급망에 영향을 미치는 수천 가지 변수가 있는 가장 어려운 문제를 해결하기 위해 노력하고 있으며, 이에 도움을 줄 재능 있는 인재를 찾고 있습니다. 소프트웨어, 하드웨어, 네트워크 엔지니어, 공급망 전문가, 보안 전문가, 운영 관리자 및 기타 중요한 역할로 구성된 다양한 팀에 합류하게 됩니다.AWS 전반의 사람들과 협력하여 최고 수준의 안전 및 보안 표준을 제공하는 동시에 고객에게 가능한 최저 비용으로 무한해 보이는 용량을 제공할 수 있게 됩니다.또한 대담한 아이디어를 환영하고 이를 소유하여 완성할 수 있게 하는 포용적인 문화를 경험하게 될 것입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다. Key job responsibilitiesMaintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problemsLinux server and XEN service virtualization troubleshootingRemediate physical layer outages on both Systems & Network24x7 On-Call requirements and shift rotationsInstall & configure racks in-line with internal SLAsTriage & resolve trouble tickets for all devicesPhysical replacement of server and network devicesDefine metrics to increase our customer uptimeEnforce Amazons Security Best PracticesInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyParticipate in and deliver on a number of local/regional/global projectsParticipate in team meetings for metric analysis and project status updatesContribute in building the world’s largest Cloud infrastructure* This role involves covering 24x7 shift rotation시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지Linux 서버 및 XEN 서비스 가상화 문제 해결시스템 및 네트워크의 물리적 계층 문제 해결외부/계약 업체와의 협업보안 및 안전 관련 프로세스 및 지침 준수24x7 On-Call 교대 근무서버 및 네트워크 장치의 물리적 교체DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업글로벌 프로젝트 참여 기회 제공About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree- Knowledge of IT system hardware and network concepts- Knowledge of server hardware and components Preferred Qualifications:- technical certification in a relevant field (e.g., Computer Science, Networking Engineering)- Knowledge of network design, protocols and Layer 1/2 troubleshootingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.AWS 인프라 서비스 (AIS) AWS 인프라 서비스는 모든 AWS 글로벌 인프라의 설계, 계획, 제공 및 운영을 담당합니다. 즉, 우리는 클라우드를 운영하는 팀입니다. AIS는 고객이 의존하는 혁신에 지속적으로 액세스할 수 있도록 모든 AWS 데이터 센터와 모든 서버, 스토리지, 네트워킹, 전력 및 냉각 장비를 지원합니다. 또한 공급망에 영향을 미치는 수천 가지 변수가 있는 가장 어려운 문제를 해결하기 위해 노력하고 있으며, 이에 도움을 줄 재능 있는 인재를 찾고 있습니다. 소프트웨어, 하드웨어, 네트워크 엔지니어, 공급망 전문가, 보안 전문가, 운영 관리자 및 기타 중요한 역할로 구성된 다양한 팀에 합류하게 됩니다.AWS 전반의 사람들과 협력하여 최고 수준의 안전 및 보안 표준을 제공하는 동시에 고객에게 가능한 최저 비용으로 무한해 보이는 용량을 제공할 수 있게 됩니다.또한 대담한 아이디어를 환영하고 이를 소유하여 완성할 수 있게 하는 포용적인 문화를 경험하게 될 것입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다. Key job responsibilitiesMaintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problemsLinux server and XEN service virtualization troubleshootingRemediate physical layer outages on both Systems & Network24x7 On-Call requirements and shift rotationsInstall & configure racks in-line with internal SLAsTriage & resolve trouble tickets for all devicesPhysical replacement of server and network devicesDefine metrics to increase our customer uptimeEnforce Amazons Security Best PracticesInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyParticipate in and deliver on a number of local/regional/global projectsParticipate in team meetings for metric analysis and project status updatesContribute in building the world’s largest Cloud infrastructure* This role involves covering 24x7 shift rotation시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지Linux 서버 및 XEN 서비스 가상화 문제 해결시스템 및 네트워크의 물리적 계층 문제 해결외부/계약 업체와의 협업보안 및 안전 관련 프로세스 및 지침 준수24x7 On-Call 교대 근무서버 및 네트워크 장치의 물리적 교체DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업글로벌 프로젝트 참여 기회 제공About the teamAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.#aws-kr-dc#awskorea Basic Qualifications:- Bachelor's degree- Knowledge of IT system hardware and network concepts- Knowledge of server hardware and components Preferred Qualifications:- technical certification in a relevant field (e.g., Computer Science, Networking Engineering)- Knowledge of network design, protocols and Layer 1/2 troubleshootingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.AWS 인프라 서비스 (AIS) AWS 인프라 서비스는 모든 AWS 글로벌 인프라의 설계, 계획, 제공 및 운영을 담당합니다. 즉, 우리는 클라우드를 운영하는 팀입니다. AIS는 고객이 의존하는 혁신에 지속적으로 액세스할 수 있도록 모든 AWS 데이터 센터와 모든 서버, 스토리지, 네트워킹, 전력 및 냉각 장비를 지원합니다. 또한 공급망에 영향을 미치는 수천 가지 변수가 있는 가장 어려운 문제를 해결하기 위해 노력하고 있으며, 이에 도움을 줄 재능 있는 인재를 찾고 있습니다. 소프트웨어, 하드웨어, 네트워크 엔지니어, 공급망 전문가, 보안 전문가, 운영 관리자 및 기타 중요한 역할로 구성된 다양한 팀에 합류하게 됩니다.AWS 전반의 사람들과 협력하여 최고 수준의 안전 및 보안 표준을 제공하는 동시에 고객에게 가능한 최저 비용으로 무한해 보이는 용량을 제공할 수 있게 됩니다.또한 대담한 아이디어를 환영하고 이를 소유하여 완성할 수 있게 하는 포용적인 문화를 경험하게 될 것입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다. Key job responsibilitiesMaintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problemsLinux server and XEN service virtualization troubleshootingRemediate physical layer outages on both Systems & Network24x7 On-Call requirements and shift rotationsInstall & configure racks in-line with internal SLAsTriage & resolve trouble tickets for all devicesPhysical replacement of server and network devicesDefine metrics to increase our customer uptimeEnforce Amazons Security Best PracticesInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyParticipate in and deliver on a number of local/regional/global projectsParticipate in team meetings for metric analysis and project status updatesContribute in building the world’s largest Cloud infrastructure* This role involves covering 24x7 shift rotation시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지Linux 서버 및 XEN 서비스 가상화 문제 해결시스템 및 네트워크의 물리적 계층 문제 해결외부/계약 업체와의 협업보안 및 안전 관련 프로세스 및 지침 준수24x7 On-Call 교대 근무서버 및 네트워크 장치의 물리적 교체DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업글로벌 프로젝트 참여 기회 제공About the teamAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.#aws-kr-dc#awskorea Basic Qualifications:- Bachelor's degree- Knowledge of IT system hardware and network concepts- Knowledge of server hardware and components Preferred Qualifications:- technical certification in a relevant field (e.g., Computer Science, Networking Engineering)- Knowledge of network design, protocols and Layer 1/2 troubleshootingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs part of Amazon India supply chain analytics team we are seeking for Business Intelligence Engineer who will have opportunities to work as a thought leader and solve complex business problems along with some of best business leaders. This is role is pivotal in bringing some of the industry’s best practices around BI architecture design and drive a roadmap which has large impact on business metrics. We are young team of engineer and analysts, building world class solutions, harness new ideas, look for new technologies and encourage thought process to solve business problems.At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in supply chain analytics. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Key job responsibilitiesPrimary Responsibilities:> As a BA you will use large complex data sets to perform analytics, discuss with business stakeholders to understand the problem, correlate business problems with deep data analysis, develop solution, run statistical tests on hypothesis, optimize the queries for optimal performance and build tools to automate the process and eliminate manual interventions. Your primary role will be to identify opportunities to improve operation performance, influence faster business decisions and reduce cost.> You will also work as a program manager for your stakeholders, owning end-end deliveries of large analytics initiatives. You will develop roadmaps, align on project priorities and drive them to completion, while working with key stakeholder and mentoring business analysts in your team. > This role requires one to be comfortable working from general guidelines, using best judgment to make sound business decision, have a history of teamwork and willingness to roll up one’s sleeves to get the job done. > This role requires strong analytical, problem solving and quantitative skills (advance experience in tools like Tableau or similar BI tools, SQL, Python/R etc.), build ETL data pipelines and an ability to use hard data and metrics to back up assumptions and justify business decisions. > You will be a subject matter expert of best in class technologies within Amazon, you have the ability to map the infrastructure gap between other analytics team and build a roadmap to bridge those gaps. You will understand the intricate details of the supply chain operation process and understand impact at ground level.Secondary Responsibilities: You are designer of products and tools required for optimal business performance. You will benchmark with other world wide product development teams and recommend solutions for Fresh. You will be on continuous look out for opportunities to eliminate manual tasks and identify ways to automate them. You will take inputs from your team members, identify opportunities to move to self-service modes, upskill stakeholders/peers/ analysts/senior leadership by conducting training sessions and enabling infrastructure to cater to self-service.A day in the lifeAs a BA you will work closely with business stakeholders, program managers, other analytics teams (like analytics team in EU and NA, Amazon core retails analytics team), product managers, software developers and data scientists/engineers to identify areas of improvements, define metrics to be measured, manage programs and drive improvements. This role provides opportunities to influence high impact / high visibility programs within the organization. To perform your daily tasks, one requires high attention to details, proven ability to manage multiple and competing priorities simultaneously. This is a fast-paced environment where continuous innovation is expected, a superior and crisp verbal/written communication is primary skill and ambiguity is a norm. Bias for action, customer obsession and ownership are some of key leadership principals this role should strive for.This role requires superior analytical skill set, able to quickly address large ambiguous problems and apply data engineering expertise to rapidly solution and deliver. The whole cycle would involve interaction with many teams, supply chain planning, S&OP, topology, last mile, middle mile, warehouse operations, finance, business and software teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders Preferred Qualifications:- 5+ years of business analyst, data analyst or similar role experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are Amazon’s GES International Design & Construction team, and we are responsible for the design & construction of Amazon’s European building infrastructure such as Fulfillment Centers, Cross Dock and last mile delivery stations, and refurbishments of existing infrastructure. We want to be Earths most customer-centric company, and our team lives up to this promise to our internal customers. We now require a Mechanical & Electrical Services Technical Expert (MEP Manager) to support us with the growth of our international network. You will be responsible for the definition and improvement of all mechanical, electrical, HVAC, plumbing and BMS systems we design and implement in our buildings. We require holistic expertise to advise internal and external teams, and we wish to improve and optimize the design, construction and operation of these subjects. You will be part of the Global Engineering Services team, who deliver all parts of our buildings, including mechanical handling equipment and Amazon Robotics equipment. You will be our Subject Matter Expert for Mechanical & Electrical & HVAC, and the link between the Construction team, which manage ongoing projects on the ground, the Preconstruction team which are setting these projects up, the Sustainability team and the Worldwide Building Design team which issue the prototype templates. You will review and consult templates and execution designs and concepts, sustainability solutions and bring in improvements including sustainability step changes. And there will be countless other things. This opportunity combines strong construction engineering and project management. We require a talent with proven track record in permitting, design and engineering, and project management. Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in the Spain (Madrid or Barcelona) or Italy (Milan) with 50% of time traveling either domestically or internationally.Key job responsibilities• Review, challenge and improve mechanical, electrical, HVAC, plumbing and BMS services for new- built or refurbishment projects • Lead cost savings initiatives• Collect and sync feedback from developers, GCs and Consultants and internal stakeholders• Assist Preconstruction and Construction Managers during design reviews• Deep dive into technical details and lead problem resolution on a need basis Basic Qualifications:- Master's degree or above in Mechanical or Electrical Engineering- Experience using business or technical software like MS Excel, MS Project, or CAD software- Experience with simulation and 3D modeling software- Knowledge of mechanical or electrical systems design Preferred Qualifications:- Experience managing budgets- Experience as a general contractor- Experience in managing cool chains, refrigeration equipment and installations, temperature-controlled environments are considered a strong plus- French, German, Polish, Arabic, Portuguese, Turkish, Chinese (Mandarin), Afrikaans and Zulu are considered preferred qualifications.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you looking for a high-impact Sales Operations (AI & Automation) role in an organization experiencing fast business growth? Are you excited about using AI and automation to make operations smarter and help Taiwan businesses grow their global sales more efficiently? If so, then we want to talk with you. We’re hiring a Sales Operations (AI & Automation) Intern of Amazon Global Selling Taiwan team! Amazon Global Selling Taiwan is on a mission to help local businesses of all sizes to start local and grow global! We have been helping businesses to directly reach new customers around the globe and build global business presence. Today, more than 60% of Amazon's total sales come from third-party selection. Asia Global Selling team is responsible for recruiting local businesses to sell on Amazon’s overseas marketplaces, and supporting local businesses’ success and growth on the Amazon. Our vision is to be the first choice for all types of business to go globally. Job Title & ScopeThis is a role designed to explore, evaluate, and accelerate emerging AI tools and automation workflows that drive operational efficiency and data-driven decision-making across Amazon Global Selling Taiwan.Key job responsibilities• Core Sales Operations with AI-Driven Efficiency — Execute core sales operations tasks such as recurring reporting, data validation, and process tracking using Excel and SQL; identify opportunities to apply AI and automation tools to streamline these workflows and reduce manual effort.• AI Tool Discovery & Automated Reporting — Research and evaluate emerging AI tools for data analysis and report generation; build pipelines to automate raw data processing and compile weekly/monthly reports; validate and critically review AI-generated insights to ensure accuracy and business relevance. Share findings and train team members on newly discovered AI tools and practices to accelerate adoption. • AI-Powered Lead Generation & Scoring — Maintain and improve the AI-enhanced Lead Form that provides pre-registration guidance, generates lead scoring from historical data, and auto-distributes analysis results to Business team. • AI Product Testing — Execute structured testing for AI tools (e.g., the AI Lead Form and other internal AI tools); document defects and UX gaps to accelerate release quality.• AI Workflow Design & Process Standardization — Explore and design AI-assisted workflows to standardize business review preparation, reducing prep time. Extend similar AI workflow design to Seller recruitment use cases (e.g., AI-powered prospect profiling, competitive landscape research, category benchmarking) to help the sales team reach more potential sellers more effectively. Objective This role delivers on two levels: 1) accelerating AI tool discovery and operationalization — identifying, testing, and deploying new AI capabilities across operations and Seller recruitment workflows; and 2) building AI expertise — you will develop hands-on proficiency with AI tools, design automation workflows, and share your knowledge, laying a strong foundation. Basic Qualifications:- Speak, write, and read fluently in Mandarin- Bachelor’s degree or higher degree program or have graduated less than one year- Language skills – ability to communicate (written and spoken) in Mandarin Chinese and English- Ability to work as full time (40 hrs/week) for 1 year duration- Problem solving and data/anecdotes analysis skills- Super learn and be curious and love to invent and simplify- Ability to prioritize and manage multiple projects and responsibilities- Proficiency in Microsoft Excel (e.g., pivot tables, formulas, data modeling) Preferred Qualifications:- Strong academic background in data science, AI/ML, statistics, or a related quantitative field, or relevant internship experience- Familiarity with emerging AI tools and automation workflows for data analysis and report generation- Experience writing or reading SQL queries; familiarity with BI/visualization tools (e.g., QuickSight, Tableau) is a plus- Project/program management skills- Ability to think and act strategically and tactically- Ability to deal with ambiguity- Ability to summarize and communicate important data- Strong communication skills (i.e., experience in coordinating teams and communicating to management).- Solid organizational skills, including prioritization and time management- Master's degree is a plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About You: You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited (“ADSIPL”). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors. You will also have a passion for technology along with a desire to be the best at your job every day! About The Role: As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. Your day job at ADSIPL will include (but not limited to):- Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.- Maintaining existing co-located and in-house Data Centers- Helping build and bring online new Data Centers- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve- Assisting & managing relationships with external vendors & contractors- Liaising with internal teams & management groups- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.What are we looking for in a successful AWS Returner Data Centre Manager (DCM) candidate along with the technical knowledge and experience.People Management. As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 3 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management. Incident Management. You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management. Vendor Management. An Amazon, individual has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with external vendors and be able to display incidents of both problem & conflict management when dealing with same. Process Improvement. You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferable Health & Safety. Health & Safety should be at the forefront of every manager's mind. Managers should be able to positively influence the Safety culture of the Data Center organization.Key job responsibilitiesYour day job at ADSIPL will include (but not limited to):Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.Maintaining existing co-located and in-house Data CentersHelping build and bring online new Data CentersConstantly improving all our processes and procedures. We believe there is nothing we cannot improveAssisting & managing relationships with external vendors & contractorsLiaising with internal teams & management groupsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.What are we looking for in a successful AWS Returner Data Centre Manager (DCM) candidate along with the technical knowledge and experience.People Management. As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 3 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management. Incident Management. You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management. Vendor Management. An Amazon, individual has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with external vendors and be able to display incidents of both problem & conflict management when dealing with same. Process Improvement. You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferable Health & Safety. Health & Safety should be at the forefront of every manager's mind. Managers should be able to positively influence the Safety culture of the Data Center organization.About the teamAbout AWSDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience in facilities management- Experience leading process improvements- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network- 10+ years of operations management experience- 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams experience Preferred Qualifications:- Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 3+ months of network and operating system support experience- Experience in project management- 1+ years of Agile methods and processes experience- Experience in capacity planning, operations planning, business analysis or equivalent- Knowledge of Lean, Kaizen, Six Sigma concepts- Experience implementing change management successfully transitioning programs into large-scale operationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.