Amazon

Job DescriptionAmazon is looking for a Program Manager to launch Extended Producer Responsibility (EPR) compliance requirements for our selling partners. Extended Producer Responsibility is an environmental protection policy under which manufacturers, producers and distributors take responsibility for their products and packaging at their end of life, by establishing systems to collect and recycle post-consumer waste.This role requires coordination and direct efforts across multiple business teams to enable environmental compliance processes. The Program Manager will be specifically responsible for supporting compliance programs for selling partners in EU. They will help to develop the team strategy and mechanisms to support regulatory compliance, and provide guidance for business teams and selling partners. The individual will analyze regulations, establish and monitor metrics, and guide business teams in implementation of Amazon's recycling programs. They will work with internal and external partners that include government entities, consultants, recycling companies, business leaders and other key stakeholders.Key job responsibilities• Design, coordinate and launch new EPR programs to respond to legal requirements in the EU, using hard data and evidence to drive decision-making.• Interact with multiple stakeholders including government agencies, recyclers, consultants to communicate on operations and evaluate risks.• Identify and prioritize regulatory requirements, define business requirements, and develop SOPs.• Coordinate with technical and operational teams across time zones to develop new mechanisms that enable the program team to move faster and more effectively.A day in the lifeThe ideal candidate must have excellent communication skills, willingness to learn environmental regulations, particularly with respect to Extended Producer Responsibility regulations, demonstrated success in program management, and experience leading complex and technical projects. They must be comfortable in different roles, sometimes supporting, sometimes leading and have the ability to “roll up their sleeves” to drive initiatives to completion.About the teamThe EPR compliance team ensures that Amazon transactions are collected and recycled properly. The team coordinates the aspects of product transactions that are regulated, such as shipping packaging, product recycling, information to customers, etc. This involves creating programs to fulfill recycling requirements across multiple jurisdictions, and monitoring selling partner compliance. The team is also responsible for keeping Amazon customers aware of the recycling initiatives available. Basic Qualifications:- Bachelor's degree or equivalent- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent- Experience handling confidential information Preferred Qualifications:- Experience with SQL and Excel- Experience in program requirements definition, together with data and metrics leveraging to drive improvementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilitiesManage and develop a team of Area Managers Lead operational teams on a shift, deal with issues, and positively impact site performance Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work closely with other support teams, including HR, Finance, Health and Safety, and Security Design and deliver initiatives across the sites to improve operational performance A day in the lifeYou’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be. About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. Basic Qualifications:- Bachelor's degree in Business, Logistics, Business Engineering, Supply Chain, or a related field- Experience in warehouse operations and logistics or equivalent- Experience in managing managers Preferred Qualifications:- Experience with six sigma methodologiesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon Web Services (AWS), we’re hiring highly technical cloud appliction architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects.Professional Services engage in a wide variety of projects for customers, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.Amazon Web Services (AWS)에서는 고객이 전문지식 역량을 개발할 수 있도록 돕고, 이를 위해 파트너와 협력할 수 있는 뛰어난 기술역량을 갖춘 클라우드 어플리케이션 아키텍트를 채용하고 있습니다. AWS의 컨설턴트들은 아키텍쳐 검토와 파일럿 개발, 주제별 워크샵, 그리고 프로젝트를 통한 딜리버리를 담당하게 됩니다.프로페셔널 서비스팀은 다양한 프로젝트를 통해 축적한 경험을 바탕으로 고객의 성공을 돕습니다. 또한, AWS 내부 다른 조직과 협력하여 제품과 서비스, 그리고 적절한 해결책을 고객에게 제공하고 고객 요구 사항에 따라 혁신을 추진합니다.Key job responsibilitiesWe are looking for AI Application Architects who are passionate about:• Architecting scalable, cloud-optimized application solutions on AWS• Applying AI/Agent technologies (LLM, RAG, Multi-Agent) to accelerate legacy application analysis, code conversion, and architecture modernization• Designing and building AI Agents and GenAI applications for the Migration & Modernization domain (Amazon Bedrock, AgentCore, Strands Agent, etc.)• Working as a technical leader alongside customer business, development, and infrastructure teams• Providing deep software development knowledge with respect to cloud architecture, design patterns, and programming• Agile software development and DevOps (IaC, CI/CD, automated deployment)아래 사항들에 관심있는 개발자분들의 많은 지원 바랍니다.• AWS 서비스상에서 확장 가능하고 클라우드에 최적화된 어플리케이션 솔루션 설계 및 개발• AI/Agent 기술(LLM, RAG, Multi-Agent)을 활용한 레거시 어플리케이션 분석, 코드 변환, 아키텍처 모더나이제이션 가속화• Migration & Modernization 도메인에 특화된 AI Agent 및 GenAI 어플리케이션 설계·개발 (Amazon Bedrock, AgentCore, Strands Agent 등 활용)• 고객 비즈니스, 개발, 운영 팀과 협업할 테크니컬 리더• 클라우드 아키텍처, 디자인 패턴 및 프로그래밍과 관련한 심층적인 소프트웨어 개발 지식 제공• Agile 방식의 소프트웨어 개발과 DevOps (IaC, CI/CD, 자동화 배포)A day in the lifeThis is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.고객을 대면하는 역할이며, 필요에 따라 전문적인 서비스 제공을 위해 고객을 방문해야 할 수 있습니다.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.다양성AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS를 선택해야 하는 이유아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.포용적인 팀 문화AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.멘토십 및 경력 개발우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.일과 삶의 균형우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다. 그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.#AWSKOREA#aws-korea-proserv-ap Basic Qualifications:- 10+ years of technical specialist, design and architecture experience- Experience developing software code in one or more programming languages (java, python, etc.)- Foundational knowledge of AI/ML and LLMs, with experience developing AI Agent or GenAI applications- Experience architecting cloud-optimized applications (cloud-native patterns, serverless, microservices) Preferred Qualifications:- Experience analyzing and modernizing legacy codebases (Cobol, Java EE, .NET, Mainframe, etc.)- Experience building AI Agent or GenAI solutions using Bedrock, AgentCore, LangGraph, LlamaIndex, or similar frameworks- Experience deploying RAG, MCP, and Tool/Function Calling–based solutions in production environments- Experience designing AI Evaluation frameworks, Observability, and Harness EngineeringOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineer. The focus of the Reliability Maintenance Engineering engineer role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement.Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends Key job responsibilitiesPut health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.To develop Preventive and predictive maintenance of FC assets including material handling and automation systemsTo be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors & scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearing, belts)To act as an ambassador for safety within the team and to promote safe working across the siteManage day to day engineering and soft services including housekeeping and upkeep of premisesTo Manage EHS and statuary compliance of FC including waste management and hazardous waste management as per bylaws, timely renewal of licensesTo develop and maintain a good working relationship across all levels in the organizationAbility to provide enriched feedback to enhance individual performanceAbility to prioritize and manage resources under high pressureOversees day-to-day facility operations, including conveyor system maintenance, supervises maintenance work and sub-contractors, Ensure implementation of facility systems checks through computerized maintenance management system. Provide technical guidance for MHE and BB maintenance.To support technicians by motivating, providing knowledge and hands on experienceTo develop and maintain a good working relationship across all levels in the organizationAbility to provide enriched feedback to enhance individual performanceAbility to prioritize and manage resources under high pressure Basic Qualifications:- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls Preferred Qualifications:- Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasksOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities- Support, mentor, and motivate others- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Are 18 years of age or older Preferred Qualifications:- 1+ year of leadership experience directly managing others- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)- Experience with performance metrics and lean process improvement- Excellent written and verbal communication and interpersonal skills to coach, train and assist team membersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, NY, Niagara Falls - 23.00 - 25.00 USD hourly

Job DescriptionAmazon’s global fulfilment network enables any merchant in any of the geography ship items that you order on Amazon, to any place on earth. Amazon Logistics’ (AMZL) delivery stations (DS) receive packages from Fulfilment Centers (FCs) and Sort Centers (SCs) and sort them to route level. Drivers come into the DS and pick up the packages for their route and deliver them to Amazon’s customers. This operation is also called the “Last Mile”. An integral component in the Last Mile ecosystem are Amazon's WW delivery hubs where packages are received, sorted and prepared for on-road delivery. Station Tech team, in Last Mile, is responsible for building scalable tools and technology for delivery hubs that scale across multiple programs and businesses including Amazon Logistics (AMZL), Global Specialty Fulfilment (GSF), to increase associate productivity, site throughput, and operational quality and scalability of our delivery network. Our primary customers are delivery station associates (our actual on-ground rockstars who sort millions of packages a day), station managers (who manage Amazon hubs WW to ensure customer promises are met), COs (central operations team who supervise stations across regions) and on-road delivery agents (drivers who sail through all obstacles to get your packages at your doorstep). The team build tools and process which guide our customers to reduce their cognitive load, eliminate decision points to drive standardization, prioritize work to focus on the highest impact tasks, and take steps for correcting operational defects to reduce the impact of human error and meet our customer SLAs.UTR Tech is an organization within Last Mile supporting all the delivery stations in the delivery network. A delivery station receives an input set of packages from upstream and performs the required set of operations and processes on the packages to ultimately get them out of the delivery stations for on-road delivery. The associates within the delivery stations use a mobile based application called Dolphin for running the execution operations. The Induct Stow envisions to create a delivery station that focuses on improving the sortation process of the packages at the stations such that we can meet our penultimate vision to run it 24/7 in a continuous fashion. The induct stow team continuously innovates for the customers and invests in furthering our architectural foundation to enable business growth, and strategic business initiatives for the next-generation "Last Mile" hubs WW. As a group we develop tools and software that can be used by associates working under the roof and making their life easy when handling the packages at such a large scale.Key job responsibilitiesAs an SDE-2, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components. Senior Engineers provide technical leadership at Amazon. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and methodologies. They work on our hard problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon builds high performing, scalable systems that work well together. Senior engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilitiess an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree or above in Computer Science, Engineering, or related fields- Experience programming in at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Cloud architecture and solution implementation experience Preferred Qualifications:- Experience communicating technical concepts to a non-technical audience- Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl)- Experience and technical expertise (design and implementation) in cloud computing technologies- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)- Hands-on technical expertise in building security capabilities in code and deploying infrastructure in code- Implementation experience with enterprise security solutions such as WAF, IPS, Anti-DDOS, and SIEM- Understanding architectural implications of meeting industry standards such as PCI DSS, ISO 27001, HIPAA, and NIST/DoD frameworksAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 98,200.00 - 160,000.00 USD annually

Job DescriptionAt Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects. Professional Services engage in a wide variety of projects for customers, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 모집분야 Amazon Web Services (AWS)에서는 고객이 전문지식 역량을 개발할 수 있도록 돕고, 이를 위해 파트너와 협력할 수 있는 뛰어난 기술역량을 갖춘 클라우드 아키텍트를 채용하고 있습니다. AWS의 컨설턴트들은 아키텍쳐 검토와 파일럿 개발, 주제별 워크샵, 그리고 프로젝트를 통한 딜리버리를 담당하게 됩니다. 프로페셔널 서비스팀은 다양한 프로젝트를 통해 축적한 경험을 바탕으로 고객의 성공을 돕습니다. 또한, AWS 내부 다른 조직과 협력하여 제품과 서비스, 그리고 적절한 해결책을 고객에게 제공하고 고객 요구 사항에 따라 혁신을 추진합니다.Key job responsibilitiesWe are looking for hands-on cloud architects who will work with other Professional Services consultants in a project to: - Dive deep into inventory and application data of the customer’s on-premise services to assess the portfolio and develop decision criteria to create initial migration wave plans. - Analyze the customer’s existing infrastructure design including network, storage, computing resources, along with the operational processes / policies to design a secure, robust, and highly tolerant multi-account AWS environment based on AWS best practices. - Develop required operating and governance models, and help customers to migrate applications to AWS. - Help customers and partners to be prepared for cloud operations, and identify the areas for automation to accelerate the migration and transformation of the organization. - Establish the future operating model for cloud and plan, guide and support an efficient progression of the operational model during the migration. 프로페셔널 서비스팀에서는 여러 컨설턴트들과 협력하여 다음의 실무 역할을 수행할 클라우드 아키텍트를 채용하고 있습니다. • 온 프레미스 서비스의 대상 시스템과 애플리케이션 데이터를 심층 분석하여 포트폴리오를 평가하고 의사 결정 기준을 개발함과 동시에, 초기 마이그레이션 계획 수립 • 고객의 네트워크와 스토리지, 컴퓨팅 리소스 등 현 인프라 설계를 분석하여 더욱 안전하고 견고한 내구성이 높은 다중 계정의 AWS모범 사례 설계 • 운영과 거버넌스를 위한 모델을 개발하고 고객의 애플리케이션을 AWS로 마이그레이션하도록 지원 • 고객과 파트너가 클라우드 운영에 대비할 수 있도록 지원하고 자동화 가능한 영역을 찾아 고객의 마이그레이션과 변화을 가속화 • 향후 클라우드 운영 모델을 수립하고 마이그레이션 중 모델의 효율적인 개선을 위한 계획을 수립하고 안내, 지원A day in the life This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed. 고객을 대면하는 역할이며, 필요에 따라 전문적인 서비스 제공을 위해 고객을 방문해야 할 수 있습니다.About the teamAWS Global ServicesAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.다양성AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS를 선택해야 하는 이유아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.포용적인 팀 문화AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.멘토십 및 경력 개발우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.일과 삶의 균형우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다. 그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.#aws-korea-proserv-ap#AWSKOREA Basic Qualifications:- 7+ years of IT implementation experience- Experience and technical expertise (design and implementation) in cloud computing technologies- Experience implementing AWS services in a variety of distributed computing environments- Experience with designing and building application using AWS services such as Lambda, AWS Elastic Beanstalk, Kubernetes Preferred Qualifications:- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe role will be responsible for managing the HRP team in Japan supporting multiple Amazon business orgs. - HRP manager will provide leadership in the country and lead deployment of HRP strategy for Japan- HRP Manager is expected to drive synergies through coordinating with business and respective line HR leaders - HRP Manager will manage their team in partnering with Business Managers on daily manager consultation work. - HRP Manager will review the manager queries for their team and ensure high quality manager consultation, work towards improving team metric and Customer Experience. - HRP Manager will drive efficiencies and drive continuous improvements that improve the efficiency and effectiveness of the team- HRP Manager will look at opportunities for standardization and optimization and drive process improvements at scale through HR Partners - HRP manager will work with the HRP team, and (a) Demonstrate understanding of performance and leadership bar and effectively applies to hiring decisions and direct reports (b) Provide regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managers (c) Set goals for individuals to achieve department or function level goals In addition, the role holder will also support teams in the capacity of an HR Partner by directly managing and front ending certain cases. Key job responsibilities. Design, deliver and constantly improve the Business Manager Experience. Identify and partner on country-wide/regional/global initiatives. · Partner with COE teams to ensure that people processes are continuously reviewed and streamlined · Act as the local expert on requests that are site specific like policies and labor law changes · Manage and support team members during Business Manager Consultation · Consult managers on people matters that require knowledge of policies, procedures and local legislation, across multiple countries · Drive Change Management for PXT and Business Managers on key initiatives and implement change plans. · Support the Talent Management process, developing toolkits and communications that help managers to be self-sufficient · Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Basic Qualifications:- 10+ years of human resources management experience- Experience influencing at all levels within an organization, particularly at the executive level- Experience coaching managers and supervisors to use company best practices for maximum effectiveness- Business and HR acumen, including problem solving skills, critical thinking, and self-initiative- Written, verbal communication, interpersonal skills; high quality document and report preparation- Proven ability to successfully work as a team manager and to build and maintain a positive work environment across the network- Experience working in an entrepreneurial environment requiring multi-tasking abilities . Proven skill in the operation and utilization software such as Microsoft office Preferred Qualifications:- Master's degree in Human Resources Management or a related field- 2+ years of HR within an international, fast-paced, and customer-driven environment experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 22+ overseas marketplaces and supporting local Sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally. The Amazon Global Selling Risk Controls Management (RCM) serves as the data governance, process design, tool permission management, enabling guardrail role of data, tool, employee behaviors when AGS is growing rapidly.RCM is looking for an AI product manager to drive AI product for RCM, collaborating with cross-functional teams to design and implement such AI product and related data needs for AGS RCM's data governance and risk monitoring initiatives.Key job responsibilitiesProduct Strategy & Development* Own the product vision, strategy, and roadmap for AI-powered RCM solutions.* Design and launch AI solutions that meet RCM objectives such as chatbot, document review, providing guidances, etc.* Drive employee adoption via product efficiency, satisfaction, and business impact.* Lead continuous product improvement using experiments, data insights, and qualitative feedback from employees and stakeholders.* Have fundamental data knowledge and skills to onboard data to AI tools. Basic Qualifications:- 7+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jul 14, 2026The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:- Leading and managing complex cloud migration and implementation projects- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes- Distilling customer needs into clear technical requirements and map them to business outcomes- Decomposing complex technical problems into actionable, deliverable solutions- Contributing to technical documentation and define documentation standardsAbout the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of leading the delivery of IT projects with external customers or equivalent experience- Bachelor's degree in Computer Science or Engineering- 3+ years of cloud computing experience- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga- Current US Citizen and currently possess/ maintain an active Top Secret security clearance. Preferred Qualifications:- project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)- AWS certification- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent- Knowledge of government contracting laws, rules and regulations including, but not limited to, commercial items contracting requirements, Federal Acquisition Regulations (FAR), and Defense Federal Acquisition Regulation (DFAR)- Experience in project management or management consulting including handling multiple ongoing projectsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 131,200.00 - 177,600.00 USD annually

Job DescriptionEver wonder how AWS services achieve strong consistency across multiple regions — how a write in one region becomes instantly visible in another with full transactional guarantees? Behind the scenes, Multi-Region Journal is making it all possible — and you'd be helping build it.Multi-Region Journal (MRJ) is a reliable, resilient, transactional, multi-region replication used to build strongly consistent (serializable, sequentially consistent) solutions in domains like storage, messaging, and streaming. It is the AWS's standard cross-region primitive used by AWS applications to build multi-region capabilities.The MRJ team is actively expanding the service's footprint to meet growing customer demand, hardening multi-region consistency guarantees under failure scenarios, and partnering with multiple flagship AWS services to onboard them onto MRJ as their cross-region backbone.As an SDE on the Multi-Region Journal team, you'll design and build the next generation of cross-region infrastructure that AWS's biggest services depend on. You'll work on novel distributed systems challenges that go beyond single-region — think quorum protocols across continents, consistency under network partitions, and sub-second failover across regions.Key job responsibilities1. Design, develop, and test features for a highly available, low-latency, multi-region replication system that provides strong transactional guarantees.2. Architect solutions for novel challenges in cross-region consensus, fault tolerance, and consistency.3. Code and test in high-performance programming languages including Java and Rust.4. Deliver software projects end-to-end: requirements gathering, design, implementation, deployment, and operations.5. Participate in design reviews, code reviews, and operational excellence initiatives.6. Mentor other engineers and contribute to a collaborative team culture.A day in the lifeMulti-Region Journal engineers tackle problems that sit at the intersection of distributed systems theory and large-scale production engineering. You'll reason about consistency models across geographic boundaries, design protocols that tolerate region-level failures, and implement systems that must be both correct and fast.This is a hands-on position with end-to-end ownership: you'll go from whiteboard designs to production deployments serving AWS's largest customers. You'll work alongside experienced engineers who are invested in solving hard problems together. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon Web Services (AWS) is leading the next paradigm shift in computing and the AWS Government Regions team is looking for an experienced Business Development Manager to join our fast-paced organization. As a technology partner-focused business development manager for the AWS Government Regions, you will have exciting opportunities to grow and expand the AWS customer and partner base, and the portfolio of third-party products and solutions offered in the AWS Government Regions (US) Region.Key job responsibilitiesAs an AWS Government Regions Business Development Manager, you will:Research, Identify and develop strategies to expand business in untapped markets and customer domains for the AWS Government Regions.Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals leveraging the AWS Government regions.Identify key AWS Technology Partners and work with the AWS sales and partner development teams to introduce the AWS Government Regions to partners and customers.Define, develop and manage Government Regions -focused AWS Partner Programs and initiatives.Research and develop business cases to support detailed product feature requests in the AWS Government Regions.Work collaboratively to develop and execute the sales/business development plan while working with key internal stakeholders (e.g. PMO, sales, legal, support, etc.).Work across AWS marketing and other business development teams to develop campaigns, programs, and go-to-market initiatives for the AWS Government regions.Monitor partner onboarding and adoption; develop approaches to increase number of product/service offerings, revenue growth rates and workload retention rates.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 6+ years of Go-To-Market, Business Development, Sales, or Consulting experience- 6+ years of professional or military experience- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience- 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience presenting to both technical and non-technical executive audiences- Current, active US Government Security Clearance of Top Secret or above Preferred Qualifications:- Master's degree in business, data science, public administration, finance, engineering, human resources, or related field, or PMP certificate- Experience interpreting data and making business recommendations- Experience interpreting data and making business recommendations across leadership and cross-functional teams- Experience in regulatory compliance management with government agencies- Experience across the domain of risk management & compliance operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services (AWS) Worldwide Financial Services team is looking for an experienced Information Technology Assurance Specialist to join our fast-paced FSI Security and Compliance team and help drive AWS adoption in the Financial Services industry.Trusted AdvisorAs a Principal Financial Services Assurance Specialist, your primary role will be to serve as a trusted advisor to our customers' Internal Audit teams, executives, and all stakeholders involved in the adoption of AWS cloud services. You will build deep relationships with the largest global financial institutions, from enterprise banks to Fintech startups, guiding them through their due diligence, audit, and assurance processes. You will engage with influencers and decision-makers at all levels—including C-suite executives, Chief Audit Executives, risk officers, and technology leaders—to instill confidence in AWS as their cloud provider of choice.AWS Best Practices & Resource OptimizationYou will demonstrate AWS best practices and leverage AWS resources to drive maximum efficiency during customers' assurance activities. This includes showcasing AWS tooling, frameworks, and services—including AWS Artificial Intelligence technologies—that simplify and accelerate customers' audit and due diligence processes. You will proactively identify opportunities to streamline assurance workflows, reduce redundancy, and enable customers to achieve their compliance objectives faster and more effectively using the full breadth of the AWS ecosystem.External Thought LeadershipYou will serve as a recognized thought leader in the cloud assurance and technology risk space by actively participating in and contributing to external organizations such as ISACA, Cloud Security Alliance (CSA), and other relevant cloud technology risk and governance bodies. Through speaking engagements, publications, working groups, and industry forums, you will shape the conversation around cloud assurance best practices, elevate AWS's reputation in the financial services compliance community, and bring industry insights back to inform our strategy and customer engagements.Internal Team Leadership & CollaborationYou will play a leadership role on the FSI Security and Compliance team, working cross-functionally with internal AWS teams—including service teams, security engineering, compliance, legal, and solutions architecture—to develop and deliver best practices, frameworks, and requirements to our customers. You will drive internal stakeholders and subject matter experts to ensure timely and high-quality delivery of customer audit needs. As a senior leader on the team, you will mentor team members, establish scalable processes, and provide guidance to ensure customer stakeholders have a clear path to meet their required assurance activities in accordance with their expectations.About the RoleStrategically, AWS Financial Services (FSI) Assurance Specialists are part of the broader Financial Services Security and Compliance team and seek to understand the audit and due diligence needs of Financial Services customers during their evaluation of AWS as a cloud provider, the overall trends in the industry, how customers define success, and ensure that we are exceeding expectations in developing and delivering solutions.Through their understanding of our Financial Services customers, industry rules, regulations, requirements, and governance best practices, Financial Services Assurance Specialists provide guidance while building bespoke solutions for addressing the assurance needs of our worldwide customer base.Key job responsibilitiesTrusted Advisor & Customer Engagement-Serve as a trusted advisor to customers' Internal Audit teams, executives, and all stakeholders involved in AWS cloud adoption-Build deep relationships with global financial institutions, from enterprise banks to Fintech startups-Engage decision-makers at all levels during due diligence and audit processesAWS Best Practices & Resource Optimization-Demonstrate AWS best practices, tools, and frameworks that simplify customers' audit and due diligence processes-Showcase AWS AI technologies and automation that drive efficiency in assurance workflows-Develop tailored solutions addressing specific assurance requirements of financial services customersExternal Thought Leadership-Actively contribute to external organizations such as ISACA, Cloud Security Alliance, and other cloud technology risk bodies-Represent AWS at industry conferences and speaking engagements to shape cloud assurance best practices-Bring industry insights back to inform AWS strategy and customer engagementsInternal Collaboration & Delivery-Work cross-functionally with internal AWS teams to deliver best practices and requirements to customers-Drive internal stakeholders and SMEs to ensure timely delivery of customer audit needs-Respond and deliver due diligence and audit intake activity for customersA day in the lifeAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 10+ years of solving problems with technology in the Global Financial Services Industry experience- 7+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience- 7+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level Preferred Qualifications:- 10+ years of security, compliance and risk management experience, or degree in advanced technology- 10+ years of experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.)- 10+ years experience in handling internal & external auditsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 193,700.00 - 262,000.00 USD annually

Job DescriptionAmazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers.The Customer Facing Solutions (CFS) organization powers CS by developing elegant customer-facing products globally. These products offer effortless self-service and automation solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customer issues using our associate-facing products powered through human-centered design. This Sr. Product Manager – Tech role is leading these efforts for Amazon Business customers. We are seeking a Sr. Product Manager - Tech to lead our customer-facing homepage and chat experience for Amazon Business customers and define strategies for customer discovery, intent, and resolution paths that enable world-class automation of CS experiences. As the product owner, you will be asked to prioritize key capabilities, define requirements for the customer experience, and build the launch plan to expand these capabilities globally. Your focus will be on building the vision for self-service and automation CS experiences specifically for the self-service registration business customers, the largest Amazon Business customer segment. Key job responsibilities- Define strategies for customer discovery, intent, and resolution paths that deliver a world-class, delightful chat experience with customers.- Partner with CS Technical Development, Operations, Machine Learning, UX Design, CS Business Verticals (Consumer, Digital, Shipping and Delivery Services), and other Amazon teams to define the intersection points where we choose to hand off to a human.- Define and prioritize the key feature sets to build LLM-based solutions that enable a high-quality, automated experience.- Collaborate with cross-functional teams including software development engineers, machine learning scientists, data scientists, UX designers, and researchers to create, execute, and iterate on customer experiences. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe HR Partner role in our HR Partner Team is focusing on the manager experience. You can expect to do the following in your day-to-day:• Influence change and foster an environment of inclusion for our managers and employees• Problem solving and influencing in diverse populations• Working in a fast-paced and complex changing environment driven by continuous innovation• Application of HR fundamentals• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the manager experience.Key job responsibilitiesThe HRP org delivers high impact manager support to Amazon managers. In this role, you will collaborate with Amazon managers, leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions. To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions.A day in the lifeAs a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities:• Consult, coach, and develop managers through decision making with empathy and sound judgement; collaborating and implementing actions on talent management processes, people development and performance management, compensation, and employee relations issues.• Foster and role model an environment of inclusion for all managers and employees• Advocate for managers’ needs through end-to-end experiences that help Amazon managers lead their teams effectively.• Exercise high-judgement, manage through ambiguity and serve as first point of escalation for employee concerns.• Support manager queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary.• Actively promote adoption of technology and self-service.• Collaborate and influence multiple levels of the organization, ranging from managers to senior leaders.• Conduct difficult workplace investigations in collaboration with ER. Basic Qualifications:- Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field- 5+ years of human resource generalist experience- Proficiency in English and Japanese Preferred Qualifications:- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Coaching and consulting skills- Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases- Employee Relations/Investigations experience- Ability to demonstrate high-judgement, empathy, autonomy, and flexibility- Ability to maintain strict confidentiality regarding employee issues in Human ResourcesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.Amazon Web Services (AWS)에서는 AWS 컨설턴트, 외부 파트너 및 고객을 리딩할 Engagement Manager를 찾고 있습니다. Engagement Manager는 고객이 비즈니스 목표를 실현할 수 있도록 AWS 클라우드를 활용한 다양한 유형의 프로젝트의 딜리버리를 리딩합니다.Key job responsibilitiesDELIVERY· Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.· Demonstrated hands on expertise in project management and agile best practices across large and complex engagements.· Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.· Manages engagement goals and leads teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.· Ability to take ownership, work under pressure, stay within budget and meet deadlines.SOLUTIONS· Lead individuals, teams or multiple groups to analyze project goals, create plans to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs, and potentially others to achieve those goals while understanding the customer environment and addressing any limitations to execution.· Ability to apply strategic thinking to create and execute a plan to achieve project goals tied to customer business outcomes.· Ability to apply business and financial acumen to achieve measurable business results for customer success.COMMUNICATION· Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management.· Interfaces with various customers and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project-level resources such as SMEs.· Plans and oversees the preparation and distribution of project communications.TEAMING· Proven success in working with dispersed teams and executive leadership in a complex customer environment.· Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.· Proven experience working in a matrixed environment, managing multiple stakeholders.· Ability to influence, negotiate, resolve conflicts and achieve results through others who are not direct reports.주요 업무는 아래와 같습니다.딜리버리- 고객의 요구 사항, 사업영역 및 성공지표에 대한 이해를 바탕으로 AWS 영업, 프리세일즈, 트레이닝 및 지원 팀과 협력하여 고객의 기대를 상회하는 솔루션을 제공- 복잡한 프로젝트 전반을 관리하고, 애자일 모범 사례에 대한 전문 지식 제공- 프로젝트 거버넌스 계획/일정, 팀 목표, 주요 마일스톤, 예산 관리와 성공지표 정의를 포함하는 프로젝트 life cycle의 모든 단계를 성공적으로 계획, 구성 및 관리- 프로젝트팀이 고객의 비즈니스 성과와 목표를 달성하도록 이슈, 리스크, 의사 결정 및 업무를 관리 및 지원- 예산과 마감일의 압박 속에서 책임감을 가지고 일할 수 있는 능력솔루션- 고객의 환경과 제약 사항에 대한 이해를 바탕으로 개인 혹은 다양한 조직을 리딩하여 프로젝트 목표를 분석하고 달성하기 위한 계획 수립을 통해 AWS 팀 멤버, 관계자 / SME 및 서드 파티의 목표 달성을 지원- 전략적 사고를 통해 프로젝트 목표를 달성하기 위한 계획의 수립 및 실행- 고객의 사업/재무적인 목표 달성을 지원커뮤니케이션- 뛰어난 프레젠테이션 및 의사 소통 (구두 및 서면) 능력- 외부 경영진 레벨 및 내부 AWS 이해 관계자와의 커뮤니케이션팀워크- 복잡한 고객 환경에서 다양한 팀 및 경영진과의 협력 도출- Cross functional (로컬 또는 원격) 팀원, 주요 관계자, 임원 및 프로젝트에 관여하거나 영향을 받는 개인 또는 조직을 효과적으로 통합하고 동기를 부여하며 관계를 구축- 매트릭스 환경에서 다양한 업무 관계자를 관리- 다른 팀과의 협상, 갈등 조정, 긍정적인 영향력 행사 및 성과 도출A day in the lifeThis is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.고객을 대면하는 역할이며, 필요에 따라 전문적인 서비스 제공을 위해 고객을 방문해야 할 수 있습니다.About the teamAbout the teamAWS Global ServicesAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.다양성AWS는 다양한 경험을 중요하게 생각합니다. JD에 나와 있는 자격 및 기술을 모두 충족하지 못하더라도 지원자가 지원하도록 권장합니다. 경력을 이제 막 시작하였거나, 전통적인 경력을 쌓지 않았거나, 조금 다른 경험을 쌓았다고, 지원을 중단하실 필요는 없습니다.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS를 선택해야 하는 이유아마존 웹 서비스 (AWS) 는 세계에서 가장 포괄적이고 널리 채택된 클라우드 플랫폼입니다.우리는 클라우드 컴퓨팅 시장을 개척했으며 혁신을 멈추지 않았습니다. 이것이 바로 가장 성공적인 스타트업부터 Global 500 기업에 이르는 고객이 AWS의 제품 및 서비스 제품군을 신뢰하는 이유입니다.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.포용적인 팀 문화AWS에서는 배우고 호기심을 갖는 것이 우리의 본능입니다.직원이 주도하는 어피니티 그룹은 서로 다른 점을 자랑스럽게 여길 수 있는 포용의 문화를 조성합니다.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.멘토십 및 경력 개발우리는 세계 최고의 고용주가 되기 위해 노력하면서 지속적으로 성과 기준을 높이고 있습니다.그렇기 때문에 더 다재다능한 전문가로 발전하는 데 도움이 되는 지식 공유, 멘토십 및 기타 경력 개발 리소스를 찾을 수 있습니다.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.일과 삶의 균형우리는 일과 삶의 조화를 중요하게 생각합니다.직장에서의 성공을 위해 가정에서의 희생을 감수해서는 안 됩니다. 그렇기 때문에 유연한 근무 시간과 근무 방식이 우리 문화의 일부입니다.직장과 가정에서 지지받는다고 느낄 때 클라우드로는 달성할 수 없는 것이 없습니다.#aws-korea-proserv-ap#AWSKOREA Basic Qualifications:- 5+ years of leading the delivery of IT projects with external customers or equivalent experience- 5+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience- 1+ years of working as a Scrum Master or Product Owner across multiple cross-functional teams experience- Experience working as a Scrum Master or Product Owner across multiple cross-functional teams- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects Preferred Qualifications:- project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)- AWS certification- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Sr. HR Business Partner for AI Compute serves as a strategic people partner to leaders across Amazon's AI Compute organization, encompassing SageMaker and Forge Infrastructure. This role provides direct HR support to Director-level leaders managing ~800+ engineers and technical program managers building the compute infrastructure that powers Amazon's AI services.This HRBP will own the full talent lifecycle for their client groups including workforce planning, organizational design, performance management, leadership coaching, and retention strategy in a fast-moving, high-growth domain and the technical complexity of the work demands deep business acumen. The role requires navigating ambiguity in a recently integrated organization while building trusted advisory relationships with senior technical leaders.Key focus areas include:- Partnering with Directors on org design, talent calibration, and succession planning- Driving performance management rigor through talent review facilitation, coaching, and performance management- Building retention strategies for critical technical talent in a highly competitive AI/ML market- Supporting organizational change as new teams stand up and integrate- Translating workforce data into actionable insights for business leaders- Coaching managers on leadership development, team health, and delivering effective feedback- The ideal candidate brings 5+ years of progressive HRBP experience, comfort operating in technical engineering organizations, strong consultation and influencing skills, and the ability to move quickly between strategic planning and hands-on execution.Key job responsibilities- Partner with Directors across to deliver people strategies that support business objectives- Own workforce planning, headcount management, and org design recommendations as the organization scales- Facilitate talent review calibration sessions; ensure rating consistency and follow-through on talent actions- Coach managers on performance management- Develop and execute retention strategies for critical technical talent in AI/ML- Support organizational change and team integration as the org stands up and the broader AI - Compute org evolves- Translate workforce analytics into actionable insights for leadership decisions- Drive succession planning and bench development for key leadership roles- Partner with recruiting on hiring strategy, diverse slate execution, and interview quality- Advise on compensation positioning, off-cycle adjustments, and pay equity- Conduct skip-level meetings and engagement pulse analysis to surface team health signalsA day in the lifeYour focus is being the people partner that Directors in AI Compute actually want to talk to. You'll coach them through performance conversations, build retention cases when top engineers competing offers, and facilitate calibration sessions that ensure equitable outcomes. You'll run skip-levels to stay connected to how teams are feeling, partner with recruiting to keep hiring moving in a brutally competitive AI talent market, and help leaders think through org design as the organization scales. When things shift (and they will), you're the one making sure the people side doesn't get left behind.About the teamWe're the HR team inside one of AWS's fastest-growing AI organizations. Our engineering partners build the infrastructure that powers machine learning & AI for our customers - from startups training their first model to enterprises running AI at scale. The culture is deeply technical, fast-moving, and treats ambiguity as an invitation to invent. You'll join a small HR team that operates as a true strategic partner to the business. The mission: help this organization scale to the moment and build the best AI organization on the planet. Basic Qualifications:- Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field- 5+ years of human resource business partner or blend of operations and HR experience- Experience influencing senior leaders/stakeholders- Experience analyzing HR data and translating metrics into actionable workforce strategies- Experience in talent management, organizational network analysis, and organizational design and development- Experience supporting engineering or technical organizations of 500+ employees Preferred Qualifications:- Master's degree in HR Management, Organizational Development, Business Administration or related fields- Experience with enterprise-scale infrastructure or development-based cloud programs/projects in a related industry- Experience creating and executing effective talent acquisition strategies- Experience leading organizational change initiatives across multiple locations- SHRM-CP, SHRM-SCP, or PHR/SPHR certification- Experience with succession planning and executive coachingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers.The Customer Facing Solutions (CFS) organization powers CS by developing elegant customer-facing products globally. These products offer effortless self-service and automation solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customer issues using our associate-facing products powered through human-centered design. This role will drive the vision and strategy for building self-service and automation solutions for CS, specifically for Amazon Business customers. We are seeking a Principal Product Manager - Tech to lead our customer-facing homepage and chat experience and define our 3-5 year strategic roadmap for Amazon Business customers. In this role, you will build innovative solutions that enable Amazon Business customers to effortlessly resolve their issues globally within one cohesive interaction. As the product owner, you will be asked to develop deep customer expertise and lead research initiatives to identify breakthrough opportunities, bring sufficient technical depth to evaluate engineering proposals, define success criteria and experimentation strategies, and influence without authority across VP-level organizations. Key job responsibilities- Champion exceptional customer experiences grounded in utility, intuitiveness, and simplicity — partnering with design on prototypes, balancing constraints (compliance, localization, accessibility), and establishing CX standards adopted across teams.- Own a 3–5 year strategic roadmap, driving clarity and frameworks where opportunity and strategy are ambiguous.- Develop deep customer expertise through direct engagement with senior decision-makers, leading research initiatives to identify breakthrough opportunities across segments and use cases.- Bring sufficient technical depth to evaluate engineering proposals, shape architecture decisions, and identify trade-offs.- Define success criteria and experimentation strategies — distinguishing output from outcome metrics, analyzing usage data and market trends.- Influence without authority across VP-level organizations — aligning engineering, design, science, finance, marketing, sales, legal, and operations through written narratives, PR/FAQs, and executive forums.- Handle complex cross-org execution — owning dependencies, making judgment calls on launch readiness vs. learning velocity, and driving sustained adoption and performance across large customer bases.- Demonstrate domain expertise with deep knowledge of core technologies, identifying gaps and opportunities across capabilities, regions, and architectures to invent, evolve, and simplify products.- Develop PM talent and community — actively recruiting, mentoring, coaching, and contributing to Principal PM promotion assessments to amplify organizational impact. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 4+ years of technical product or program management experience Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

Job DescriptionJoin a dedicated account team supporting our UK Business Process Outsource (BPO) customers. You'll work directly with customers to accelerate the adoption of AWS services — helping them deliver better outcomes.As an Account Manager within AWS' UK BPO Team, you will drive technology enabled transformation through effective engagement with customer stakeholders, covering IT and business leaders.In this role you will be establishing and building Amazon Web Services value propositions and promoting AWS as the key cloud technology provider within your customers.You'll work alongside existing BPO account managers to support them in developing and maintaining relationships with key stakeholders, co-developing a strategic account plan, and executing alongside a broader matrix team (Solutions Architects, Partner Managers, and Professional Services). Key job responsibilitiesIn this role, you will be responsible for driving and growing revenue, establish AWS as the key cloud technology provider across the customers you support, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. You are a self-starter who is prepared to work in a fast-paced, often ambiguous environment, executing against ambitious goals, and consistently embracing the Amazon Culture.Your responsibilities will include• Ensure customer satisfaction• Drive revenue in a defined territory or industry vertical.• Hit revenue and goal targets• Develop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrently• Create & articulate compelling value propositions around AWS services• Accelerate customer adoption• Maintain a robust sales pipeline• Work with partners to extend reach & drive adoptionAbout the teamThe UK BPO team supports large, complex organisations who deliver full outsource services to their customers. You'll support them as both customers and partners and will work alongside a team of account managers, solutions architects, technical account managers and partner managers.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Experience building and maintaining relationships with business partners- Experience delivering on complex tasks- Experience working within a team Preferred Qualifications:- Bachelor's degree, or experience in sales- Experience in technology-related sales, business development, or sales engineering/consultingAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis position is an integral part of the Supply Chain Compliance team which supports Whole Foods suppliers ensuring they meet food safety and quality standards requirements. This position is responsible for shepherding the supplier through the onboarding process beginning with the invite process, following them through the compliance approval process, the business compliance approval process, and initiating the item set up process. This position is responsible for representing WFM to our suppliers to assist them with all onboarding activities. The team member communicates directly with suppliers over the phone, email or system notifications to walk them through the process, answer any questions about the program, provide guidance in how to use the software and troubleshoot any issues that may be presented. This position is the liaisons to WFM internal teams to answer questions regarding the supplier’s progress and escalate non-compliant suppliers.Key job responsibilitieso Communicate directly with suppliers to explain supplier onboarding process and assist with compliance related activities and requirements.o Ability to explain complex software processes to non-technical audiences. o Report progress daily.o Escalate any issues or non-responsive suppliers.o Trouble shoot issues and provide feedback on the process.o Handle intake of new requests from all merchandising teams to bring on new suppliers and new items.o Send invitations to new suppliers and welcome packets for FoodLogiQ.o Provide support for all suppliers as they are onboarded into the process.o Input supplier data into business compliance software applications. o Input supplier data into downstream item set up applications. o Oversee supplier onboarding process throughout end to end process. o Applies Company- and function-specific procedures, processes, and technologies to accomplish projects and tasks; applies knowledge and specialized skill to decide how to build, implement, and deliver on assigned goals. o Learns and follows best practices. o Participates and offers ideas and opinions as an active team member, accepting guidance as required. o Uses innovative solutions to enhance personal work and, where applicable, the work of the team. o Seeks advice when addressing complex or unusual problems. o Proactively engages with customers, internally and externally, to understand objectives and issues. o Troubleshoots and recommends solutions to problems of moderate scope and complexity. Basic Qualifications:- Experience handling confidential information- Bachelor’s degree or equivalent experience and 2-4 years relevant functional experience.- Experience in providing excellent customer service to an audience that will have a wide range of technical abilities.- Strong written and verbal communication skills.- Strong problem-solving skills.- Strong analytical skills.- Moderate to high degree of technical aptitude; understand functional technical problems and concepts and apply to system functionality for resolutions.- Meticulous attention to detail. Preferred Qualifications:- Proficient in the use of the FoodLogiQ software application.- Proficient in the use of Microsoft applications (Word, Excel, Powerpoint, etc)- Working knowledge of food labeling and FDA / USDA regulations.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Key job responsibilities- Support, mentor, and motivate your hourly workforce- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annuallyCAN, ON, Mississauga - 75,000.00 - 105,000.00 CAD annuallyCAN, ON, Vaughan - 75,000.00 - 105,000.00 CAD annually

Job DescriptionAmazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at scale. We're building revolutionary robotic systems that combine physical AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. We're seeking a Principal Technical Product Manager with deep robotics engineering expertise to architect and drive transformative automation solutions. The ideal candidate will possess hands-on experience in robotic systems development, including motion planning, control systems, computer vision, and machine learning. You should be able to dive deep into technical discussions about SLAM algorithms, inverse kinematics, real-time control architectures, and sensor fusion while maintaining a strategic product vision. You'll need to understand the intricacies of ROS, real-time operating systems, and embedded systems development to effectively guide engineering decisions. In this role, you'll work closely with robotics engineers and scientists to solve challenges in perception, manipulation, and HRI systems. You must be able to evaluate technical tradeoffs in areas like mechanical design, control systems architecture, and AI/ML implementation while considering customer value, business impact and scalability. You'll drive product strategy that pushes the boundaries of what's possible in robotic automation at scale.Key job responsibilities- Serve as the Voice of the Customer for the product line throughout its life cycle from initial concept creation to launch, and subsequent support of the product. - Identify new product opportunities by evaluating the business needs and understanding customer pain points and value drivers- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams. - Participate as a member of the core team during development, including research, requirements definition, metrics analysis, implementation, testing, and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. - Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers - Present confidently in a written format to Amazon senior management as well as other large audiences- Demonstrate deep understanding of the scientific research landscape, including research methodologies, common challenges in scientific workflows, and emerging trends in the scientific community to inform product decisions and effectively address researcher needs Basic Qualifications:- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience delivering large, cross-functional, customer facing products- 7+ years of new hardware products development experience- Hardware product management experience for robotic systems Preferred Qualifications:- Experience in project management methodologies, business analysis, or process improvement- Experience developing products for large volume production- Experience working directly with Scientists and EngineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionMULTIPLE POSITIONS AVAILABLEEmployer: AMAZON.COM SERVICES LLCOffered Position: Business Intel Engineer IIJob Location: Houston, TexasJob Number: AMZ9674069Position Responsibilities:Works across several Transportation and Storage Compliance programs to develop solutions that ensure the safe and compliant shipment of products. Builds and analyzes data systems, spots important business patterns, creates metrics that measure success and develops ways to validate findings. Works across several Transportation and Storage Compliance programs to develop solutions that ensure the safe and compliant shipment of products. Works on an agile team, building new analysis from ground up, proposing new concepts and technology to meet business needs, and excels at diving into data to analyze root causes and implement long-term solutions. Analyzes massive data sets, identifying areas to improve, define metrics to measure and monitor programs, builds models to predict and optimize processes and works with stakeholders to drive improvements over time. Works closely with internal business teams to extract or mine information from existing systems to create new analysis, build analytical products and cause impact across wider teams. This position provides opportunities to influence high visibility/high impact areas in the organization. Consistently thinks in terms of automating, expanding, and scaling results broadly. Measures and estimates risks, extracts and manipulates data across various data marts.Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field and one year of experience in the job offered, or as a Data Engineer, Data Miner, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) using SQL, ETL or Oracle; (2) processing large, multi-dimensional datasets from multiple sources; (3) performing statistical analysis; and (4) developing automated reporting.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $133,078/year to $160,000/year.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits.#0000 Basic Qualifications:Position Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field and one year of experience in the job offered, or as a Data Engineer, Data Miner, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) using SQL, ETL or Oracle; (2) processing large, multi-dimensional datasets from multiple sources; (3) performing statistical analysis; and (4) developing automated reporting.#0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.Key job responsibilitiesUtilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers. - Drive revenue and increase market share in a defined set of accounts. - Meet or exceed quarterly revenue targets. - Develop and execute a plan to grow the AWS footprint within your set of accounts. - Manage numerous accounts concurrently & strategically. - Create & articulate compelling value propositions around AWS services. - Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes. - Maintain a robust sales pipeline. - Work with partners to extend reach & drive adoption. - Ensure customer satisfaction.A day in the lifeBe a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.About the teamCommercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.Inclusive Team Culture: Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Work/Life Balance: Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Basic Qualifications:- 7+ years of technology/software sales experience Preferred Qualifications:- Experience communicating complex business concepts in verbal and written formAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.