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Job DescriptionAre you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight Customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings/portfolio ensures our Customer’s freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are seeking a Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities- Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance- Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements- Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models- Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation Basic Qualifications:- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling- Experience in Statistical Analysis packages such as R, SAS and Matlab Preferred Qualifications:- Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasetsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 99,500.00 - 160,000.00 USD annually- Full Time
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Job DescriptionJoin the Transportation Engineering Systems (TESS) team where you'll directly influence how Amazon's transportation network operates at scale. As a Program Manager, you'll bridge business strategy and technical systems, working with data scientists and engineers to configure and optimize transportation networks that deliver for millions of customers daily. This role offers the opportunity to drive data-driven decision-making across multiple organizations while building analytics capabilities that shape the future of Amazon's logistics operations.TESS manages transportation network configuration by partnering with internal stakeholders and systems to deliver measurable business outcomes. You'll work at the intersection of business and technology, gathering customer insights, mining large datasets, and translating complex requirements into system improvements that directly impact Amazon's transportation strategy.Key job responsibilities- Manage the full lifecycle of cross-functional programs with impact across multiple organizations, from strategy development through delivery- Define program objectives, analyze data, and drive quantifiable improvements using metrics and KPIs- Partner with business leaders, engineering teams, and stakeholders to prioritize projects and allocate resources effectively- Develop and implement KPI reporting for program portfolios, providing visibility into milestones and performance- Create, communicate, and manage project budgetsA day in the lifeYou'll start your day reviewing dashboards and metrics that track transportation network performance, identifying opportunities for optimization. You'll collaborate with Business Analysts and Business Intelligence Engineers to extract insights from large datasets, then translate those findings into actionable recommendations for leadership. Throughout the day, you'll facilitate meetings with cross-functional teams—from operations managers to software engineers—ensuring alignment on priorities and removing roadblocks. You'll work autonomously to solve ambiguous problems, whether that's defining requirements for a new system feature or analyzing why a particular network configuration isn't performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers' doorsteps.About the teamThe Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon's business operations and technical infrastructure. We're responsible for configuring and optimizing the transportation network that powers Amazon's logistics operations globally. Our team culture values data-driven decision-making, customer obsession, and innovative problem-solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale. As part of TESS, you'll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence. Basic Qualifications:- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 2+ years of program or project management experience Preferred Qualifications:- Knowledge of Lean principles and DMAIC methodology- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 55,600.00 - 97,400.00 USD annuallyUSA, TN, Nashville - 50,100.00 - 87,600.00 USD annually- Full Time
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Job DescriptionAmazon Managed Service for Apache Flink (MSF) enables real-time processing of high-volume streaming data in the cloud. We're looking for a new teammate who is enthusiastic and able to work effectively with a diverse team and someone who will help us continue to build a inclusive team culture.Today, real-time processing from data streams still needs substantial investments from customers in writing their stream processing applications and maintaining the necessary infrastructure. As a member of the team you will be working towards the vision of making the service easy to use AWS service, robust and cost-effective for customers to run their stream processing applications. You will be part of a journey from feature inception, iterating on customer feedback, and continuous customer delivery. You will also have the opportunity to be a part of the team developing large scale stream processing services like Apache Flink and Apache Kafka running on container orchestration platforms. This is a strategic bet for our MAST (Messaging and Streaming team) organization in making Stream processing mainstream and you will be forefront in this effort.MSF enables real-time processing of high-volume streaming data in the cloud. We're looking for a new teammate who is enthusiastic and able to work effectively with a diverse team and someone who will help us continue to build a inclusive team culture.Key job responsibilitiesAs a Software Development Engineer for Amazon Managed Flink, you'll work on backend and customer-facing systems, contributing to the development and improvement of our infrastructure services. You'll focus on building reliable and scalable solutions, collaborating with other engineers to solve complex technical challenges, and ensuring our services are highly available and scalable to meet the needs of our global customer base.As a member of the AWS Managed Flink engineering team, your job will allow you to work with customers and other technology leaders at Amazon to translate strategic business needs into features and projects, with an opportunity to participate in strategic planning, contributing to the overall direction of the service.This position involves on-call responsibilities. We don’t like being paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault-tolerant. When we do get paged, we work together to resolve the root cause so that we aren’t paged for the same issue twice.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionA fulfillment center can appear to be a chaotic place. With millions of items moving in and out of an area twice as large as your average theme park every day, a quick peek under the roof would reveal a manic scene. You would see associates, machinery, vehicles, robots, and packages flying about at break-neck speeds and accessing a breathtaking number of shelves and bins that store products. In reality, however, this activity is all highly organized and orchestrated by software, with each movement carefully planned and optimized. There are times when mistakes occur though, and products disappear, reappear in strange places, are damaged, or worse. When that happens, how does a fulfillment center operating at that size, speed, and scale recover gracefully and with minimal cost? How do we ensure that we meet our commitments to our customers and merchants? How do we find a needle in a haystack when we’re constantly shuffling the haystack around? And how do we do it at extreme scale in an environment of constant growth?That’s where we come in, the AFT Quality team. Our goal is to prevent entropy in a system in which there are billions of transactions driven by human and robotic input across hundreds of millions of items every year. We must ensure that the virtual and physical state of the world is aligned inside hundreds of Amazon’s fulfillment centers globally. When our job is done well, mistakes are corrected quickly, and products are always ready to sell and ship.We operate at a nexus of machine learning, computer vision, robotics, and healthy measure of hard-earned expertise in operations to build automated, algorithmic approaches to solving these problems at minimal cost. We create cutting edge software, building automated processes and workflows in the most complex operational problem space in the business world.Key job responsibilitiesYou will build new software services and tools from scratch and improve the design and implementation of existing systems.You will have the opportunity to take mission critical decisions on how we design production systems, what technology to use, and how best to solve problems that may have many solutions.You will be able to draw on the full range of AWS services as the backbone of your solutions.You will join a group of the best engineers in the world, and operate in a set of interconnected small teams with absolute ownership in your domain.You will work with research scientists who are experts in machine learning and computer vision, developing next generation intelligent systems.You will have the opportunity to work with senior technical leaders to review and improve your designs and solutions.You will share your enthusiasm and knowledge in performance, scalability, enterprise system architecture, and engineering excellence.About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. https://tinyurl.com/AFTOverviewAFT’s Quality organmization drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. We build solutions that ensure Amazon customers can get what they want, when they want it and in perfect condition. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually- Full Time
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Job DescriptionAWS Databases power some of the most demanding workloads on the planet — from global banking transactions to real-time gaming leaderboards to AI training pipelines. We're looking for a Senior UX Designer who wants to shape how hundreds of thousands of customers interact with this technology, and who can take an idea from sketch to working prototype in the same week. You'll join a centralized design team that works across the entire AWS database portfolio — relational, NoSQL, in-memory, graph, analytics, and more. That means variety: one quarter you might redesign how engineers monitor query performance across clusters, the next you might define a brand-new onboarding experience for a service launch. You'll collaborate directly with product and engineering leaders, advocate for customers using real research, and use generative AI tooling to move faster than traditional design teams can. We want someone who's curious about technical customers, comfortable with ambiguity, and excited to own problems end-to-end — from understanding why something is hard, to shipping something that makes it easy. Key job responsibilitiesOwn customer experiences across multiple database services - Own the design of features and workflows that span AWS database services. You'll work on high-visibility projects as well as longer-term initiatives that improve how the entire portfolio hangs together for customers. - Find the pain points that cut across services — confusing navigation patterns, inconsistent workflows, gaps in self-service — then build a vision for fixing them and get cross-team buy-in. - Use the AWS Design System as a foundation, and push beyond it with patterns, illustrations, and data visualizations tailored to database customers. - Track whether your designs actually help. Define metrics, measure improvements, and use results to build momentum for further investment. Collaborate across product and engineering to ship better experiences - Develop and pitch design strategies grounded in customer evidence. - Work with product managers and engineers to define what "good" looks like for customers. Present work to leadership for feedback and alignment. - Dig into customer needs through research, feedback channels, support tickets, and usage data. Turn that understanding into journey maps, jobs-to-be-done, and design recommendations. - Define clear paths to improve specific services, and measure the impact of UX changes over time. Own projects from research through working prototype - You're involved from discovery through delivery — not just the pixels in between. That includes building functional prototypes with AI-assisted coding tools so you can validate ideas with users before engineering commits resources. - Produce the full range of design artifacts: flows, IA, visual design, data visualization, and interactive prototypes. - Contribute to Amazon's Working Backwards process — write and shape narratives (PR/FAQs) and render early concepts that bring ideas to life. - Use generative AI daily: synthesize research faster, explore more alternatives, produce working prototypes through vibe coding, and critically evaluate what AI gives you before it reaches customers. Know when AI helps and when it doesn't, and handle sensitive data responsibly. A day in the life- Dive deep into product requirements and partner with stakeholders to raise the bar for how customers will achieve their goals- Plan and drive design thinking sessions, building an understanding of the problems and expectations of customers through collaboration and double diamond exercises- Build a semi-functional POC using vibe coding platforms like Kiro and presenting your solutions to product, engineering and design leadership- Drive self-owned and team-owned goals, from inception to delivery, gaining influence with stakeholders and leadersAbout the team- We're a centralized UX team that covers the full AWS database portfolio — RDS, Aurora, DSQL, DynamoDB, ElastiCache, MemoryDB, Keyspaces, Timestream, DocumentDB, Neptune, and Redshift. We sit within the broader Customer Experience organization and operate at two levels: within individual services (deep, focused work) and across the portfolio (connected, strategic work). - The team mixes experienced Amazonians with people from startup and enterprise backgrounds. We use modern tooling — including generative AI — to prototype fast, test ideas early, and ship with confidence. Basic Qualifications:- 6+ years of design experience- Have an available online portfolio- Experience with AI/ML technologies- Experience with UI design for complex workflows and for end users- Experience with Figma and familiarity with AI-assisted code generation tools (e.g., Cursor, Copilot, Claude, v0, Bolt). Preferred Qualifications:- Bachelor's degree or above in design, human-computer interaction (HCI)- Experience with UX design of complex workflows- Knowledge of best practices for information architecture and interaction design, user-centered design process- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience driving innovation directly with Product Management and Engineering- Experience presenting to and effectively advising senior leaders outside of design- Experience working within teams delivering software products and features using agile methodologies- Can show strong verbal and written communication skills- Ability to build functional interactive prototypes using AI-assisted coding — you don't need to be an engineer, but you can make things work.- Experience evaluating and refining AI-generated content to meet professional quality standards.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Clara - 156,400.00 - 211,600.00 USD annually- Full Time
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Job DescriptionThe Amazon Web Services (AWS) Executive Briefing Program (EBC) is seeking a Briefing Program Manager to plan high value executive briefings for our customers in our Executive Briefing Center in Seattle, WA.As a Briefing Program Manager, you are responsible for the overall success of onsite executive briefings. This includes managing planning processes, timelines, stakeholder expectations & communications, executive engagement, and the successful execution of briefings.In this role you will partner with internal stakeholders to provide strategic consultation during the briefing planning process. You will work backwards from the customer's business objectives to develop bespoke briefing agendas that solve specific customer challenges and drive adoption of AWS services. You will work closely with account executives and business leaders from across AWS to regularly review key EBC metrics, identify gaps in content offerings and recommend solutions, and educate stakeholders on the value of the program. The ideal candidate is a self-starter with the ability to build partnerships. They will have excellent project management and analytical skills and be able to manage multiple projects simultaneously. The candidate must be able to communicate effectively with executive stakeholders and deliver independently on both strategic and tactical program initiatives. The candidate should be organized, comfortable establishing processes and guidelines, collaborative, and able to work backwards from the customer to make complex data-driven decisions.The position is in Seattle, WA. Relocation assistance offered from within the U.S.Key job responsibilities• Manage end-to-end briefing planning process for executive briefings hosted in the Seattle, WA Executive Briefing Center • Develop briefing agendas and facilitate experiences that connect AWS executive leaders, technical subject matter experts, and customers• Create mechanisms and drive efficiencies to deliver briefings at scale • Build key relationships to drive the successful delivery of a streamlined experience to internal stakeholders and customers • Work with sales, marketing, and technical communities to develop enablement materials for AWS sales teams to promote program value and adoption • Improve, and in some cases, develop standard operating procedures • Utilize exceptional communication skills to manage leadership reviews, team meetings, and post briefing debriefs • Identity opportunity to continually raise the bar for stakeholders by driving YoY process improvements • Travel:- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Pflugerville - 70,000.00 - 90,900.00 USD annually- Full Time
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Job DescriptionThe Administrative Assistant will support the General Manager and fulfillment center Operations team. The successful candidate will be highly organized, extremely detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond effectively to changing workloads and priorities. Must have the ability to communicate well and to manage multiple assignments and people simultaneously. Other responsibilities will include:Responsibilities Include:- Manage and complete expense reports for General Manager, Senior Leader(s) if applicable, and yourself as needed.- Maintaining schedules, planning events, coordinating meetings, and conferences for the Fulfillment Center Staff- Own and manage conference room coordination and room calendar management- Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms- Typing meeting notes, creating conference agendas and minor content curriculum creation- Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed- Assist with internal communications for associates and leadership among multiple platforms, interfaces, and programs- Work with outside vendors to coordinate upkeep, and maintenance of the Fulfillment Center- Run work-related errands as needed- Think and plan ahead, delegate responsibilities appropriately and manage time effectively- Compile team goals, track and help drive completion of key deliverables.- Management of complex calendars and scheduling with diplomacy and discretion- Coordinate closely with Workforce Management, Recruiting, Maintenance, Human Resources, and other teams within the FC- Serve as representative on department team-building activities and peer recognition Basic Qualifications:- 1+ years of working with computers and Microsoft Office products and applications experience- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- High school or equivalent- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older- 2+ years administrative support experience at an executive level- 1+ year experience with event planning or project management Preferred Qualifications:- Ability to create graphs in MS Office products- Associate’s or Bachelor’s Degree- Strong analytical skills- Excellent written and verbal communication skills- Ability to learn organizational structure and the objectives of the team- Strong organizational and communication skills and problem solving skills- Prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines- Ability to communicate with a variety of constituent groups such as senior management, peers, and outsideAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AR, Little Rock - 21.00 - 31.00 USD hourly- Full Time
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Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AL, Bessemer - 91,000.00 - 136,500.00 USD annually- Full Time
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Job DescriptionHave you or someone you know needed something delivered today — not tomorrow, not in a few days — and felt the weight of wondering whether it would actually arrive when promised? Amazon Delivery's Customer Experiences team is seeking our next Senior UX Designer to help redefine what same-day delivery means for millions of customers worldwide. In this role, you'll collaborate with senior leaders and diverse teams across multiple partner organizations, turning ambitious ideas into seamless experiences through rapid exploration and creative problem-solving. Your work in uncovering customer needs and translating them into experiments will elevate how people perceive and trust same-day delivery. Central to this role is knowing where to multiply your impact — empowering teams around you to move fast on incremental work while you drive the bigger innovations that reshape the experience. You'll also be connected with amazing designers and researchers across an organization working through different lenses to raise the bar on our customer experience overall.Key job responsibilitiesAs a key driver in designing and up-leveling the quality of our customer experiences, you will:• Bring forward innovative ideas that set a new standard for how customers interact with and trust same-day delivery• Advocate and design for the customer through objective data such as market analysis, user insights, technical constraints/opportunities, and business context• Partner closely with business and development teams to plan and balance immediate changes with long-term, extensible solutions• Leverage AI-assisted tools to accelerate ideation, exploration, and prototyping — while applying strong design judgment to refine and validate concepts through user flows, wireframes, visual designs, and high-fidelity prototypes that support decision-making and development• Create reusable design frameworks and AI-enabled resources — such as templates, systems components, and automated workflows — that empower partner teams to self-serve incremental design needs, while directing your focus toward high-impact strategic initiatives• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, research studies, and analytic interpretation• Present design work to UX partners, cross-disciplinary teams, and executive leadersAbout the teamAmazon Delivery’s Customer Experiences team (ADX CX) is a diverse group of designers and researchers that share our experiences and help each other succeed. We operate within the broader Amazon Delivery Experience design organization that includes teams focused on operational and transportation experiences critical to the success of the holistic delivery journey. We value individuals who drive inspiration, collaboration, and connection by bringing their authentic selves to work and respecting everyone’s unique voices. We love complex problems, growing in fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that inform the collective design and increase customer empathy across Amazon. Our creative work impacts millions of customers worldwide and we are proud to be a part of it. Basic Qualifications:- 7+ years of design experience- Have an available online portfolio- Experience defining and maintaining design patterns and UX standards- Experience designing customer facing retail products- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through execution- Knowledge of best practices for information architecture and interaction design, user-centered design process- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar- Experience designing and managing workflow with AI tools Preferred Qualifications:- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience presenting designs and collaborating with all levels of the organization- Experience presenting to and effectively advising senior leaders outside of design- Experience providing and effectively communicating strategic and tactical recommendations based on dataAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 137,800.00 - 186,400.00 USD annually- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Fredericksburg - 70,000.00 - 90,900.00 USD annually- Full Time
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Job DescriptionBusiness Area: Operations Package Marketing & Advertising (OPMA) – ProcurementOrganization: Global Procurement Central Services AMER (GPCS AMER), within Global Procurement Operations (GPO)GPCS ensures Amazon's Fulfillment Centers receive non-inventory goods and shipping supplies at best value, currently serving ~1,200 sites across 14 countries through two divisions: North America (NA) and Costa Rica (CR).About the Role:The OPMA team is seeking a Supply Chain Specialist to execute supply chain processes that drive operational readiness, cost-efficiency, and service optimization. You will work cross-functionally with GPCS and other Global Procurement Operations pillars—Category, Supplier Management, and Site Procurement—to balance risk and efficiency across our global supply chain.This role sits at the center of Amazon's indirect supply chain, connecting non-inventory, operations, transportation, and safety teams to ensure uninterrupted supply movement through the network. You will be expected to invent and simplify how we manage inventory, execute processes, and elevate our level of service. Responsibilities include developing success metrics, managing vendor escalations, maintaining process documentation, and mitigating supply chain risks.Ideal Candidate: Customer-focused, strong communicator, skilled at managing cross-team collaboration and navigating ambiguity in a fast-paced environment.Key job responsibilitiesCampaign Management & Planning-Own execution of day-to-day campaign management including deployment, in-flight optimization, and ramp-down strategies-Manage all campaign configurations, auditing, early termination, and NIU applicationsVendor & Procurement Operations-Manage risk mitigation of excess assets and volume optimization through production control-Coordinate intra-campaign and post-campaign logistics to mitigate risk and excess assets in-network-Manage freight minimization and maximize downstream FC consumptionReporting, Documentation & Quality-Maintain centralized campaign reporting, production logs (key planning changes, justification, sourcing materials), and metadata/catalog creation (Contracts, Pricing, Awards, Plants)-Manage initial Product Quality escalations and vendor escalations from GPCS specialistsSystems & Process Improvement-Build and maintain RIVER, Webhooks, SIM, Amazon Approvals, and other system integrations-Analyze business processes and workflows to identify areas for improvement-Leverage AI and automation tools to drive operational efficiency, reduce manual effort, and scale campaign execution-Collaborate cross-functionally to gather requirements, define project goals, and support ongoing process improvement initiatives through data analysisQualifications-Ability to perform Excel functions, join datasets, and create pivot tables-Strong analytical skills with the ability to interpret data and draw meaningful insights-Excellent communication and interpersonal skills-Detail-oriented with strong organizational abilities-Eagerness to learn and adapt in a fast-paced and ambiguous environment Basic Qualifications:- 1+ years of procurement experience- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma Preferred Qualifications:- 1+ years of telecommunication technology experience- 1+ years of project coordination experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, TEMPE - 22.00 - 36.00 USD hourlyUSA, AZ, Tempe - 22.00 - 36.00 USD hourly- Full Time
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Job DescriptionAs a Senior Trainer and Coach, you will have a profound impact on AWS's ability to enable our global field organization, front-line managers, and leaders-of-leaders, driving significant customer success at an enterprise level. Your work will directly influence the effectiveness of our senior field teams in articulating AWS's value proposition and driving strategic business outcomes for our customers. By delivering sophisticated training programs, you will reach a select audience of high-level AWS employees annually, significantly elevating the organization's capabilities in executive engagement and strategic solution development. Your expertise will be crucial in contributing to advanced training content that addresses enterprise-level challenges and aligns with emerging market trends, particularly artificial intelligence. Through your leadership in facilitating advanced learning experiences and nurturing executive-level communities of practice, you will play a pivotal role in fostering a culture of excellence and strategic thinking at AWS. The advanced skills you impart will directly influence customer engagements at the highest levels, potentially affecting hundreds of millions of dollars in revenue across global industries. As a senior member of the team, you will have significant opportunities to shape the direction of our training programs, mentor junior and mid-level trainers, and contribute to AWS's overall enablement strategy. Your contributions will be instrumental in enhancing AWS's competitive edge by ensuring our senior field teams and leaders are equipped with the sophisticated skills and knowledge needed to drive large-scale cloud adoption and digital transformation for our most strategic customers, ultimately influencing AWS's position as a leader in AI and cloud technologies. Key job responsibilities1. Deliver advanced global enablement and training programs to support the development of our field organization, front-line managers, and select leader-of-leader audiences and enable them to articulate complex AWS value propositions to line-of-business leaders, C-suite executives, in terms of customer outcomes. 2. Contribute to the development of new training programs and/or the iteration of existing programs to meet evolving business needs. 3. Conduct high-impact employee training using a variety of sophisticated instructional techniques and delivery methods, including executive-level coaching, immersive learning experiences, and strategic workshops. 4. Create engaging and transformative learning experiences in each training class, incorporating innovative strategies and technologies. 5. Collaborate with key internal stakeholders and leadership to ensure accurate, effective, and strategically aligned delivery of training content. 6. Provide expert content and class feedback to course developers to drive continuous improvement and innovation in curriculum quality. 7. Deliver advanced programs that incorporate AWS strategy, mission, and technology with our sales and business development methodologies at an enterprise level. 8. Guide field team members, front-line managers, and leaders-of-leaders in translating intricate AWS solutions into compelling, enterprise-level business outcomes for customers. 9. Actively collaborate across the global team to ensure consistency and excellence in program delivery across different regions and formats, while allowing for necessary customization. 10. Stay at the forefront of AWS services, industry trends, and value propositions to effectively communicate them in executive-level training sessions. 11. Design and implement innovative post-program activities to reinforce learning and encourage application of advanced skills in real-world scenarios. 12. Gather and analyze comprehensive feedback from training participants to drive continuous improvement and strategic evolution of program effectiveness. 13. Demonstrate willingness and ability to travel up to 60% of the time to deliver high-impact, in-person training sessions regionally, and globally.A day in the lifeA typical day in the life of a Senior Trainer and Coach is dynamic, challenging, and deeply impactful. You might begin your morning by leading a workshop on advanced sales strategies for a group of our senior sellers. Following this, you could spend time analyzing the latest industry trends and AWS service updates to provide talking points for your upcoming training programs. In the afternoon, you might collaborate with your team to design a new immersive learning experience that leverages AI and virtual reality to simulate complex customer scenarios. Later, you could have a one-on-one coaching session with a high-potential seller, helping them refine their approach to enterprise-level digital transformation conversations. Your day might conclude with a strategic planning meeting with other senior trainers and WWFE leadership, where you contribute to shaping the future direction of AWS's global enablement efforts. Throughout the day, you could be mentoring junior trainers, providing expert guidance on complex customer engagements, and continuously pushing the boundaries of what's possible in adult learning and professional development.About the teamThe Global Trainer Center of Excellence (GTCoE) is dedicated to developing, piloting, scaling, operationalizing, and delivering high-quality training programs that empower AWS field teams globally. The GTCoE focuses on creating innovative, scalable, and consistent learning experiences that align with AWS's evolving business strategies and customer needs. By leveraging a diverse team of experienced trainers and WWFE instructional designers, the GTCoE ensures that AWS field personnel are equipped with the latest skills, knowledge, and methodologies to effectively engage with customers and drive business growth.The GTCoE plays a crucial role in maintaining AWS's competitive edge by continuously upskilling the global field organization, fostering a culture of continuous learning, and directly contributing to the company's overall success in the cloud computing market. The GTCoE is at the forefront of innovation in training methodologies, leveraging AI, virtual and augmented reality, adaptive learning, and other emerging technologies to create immersive, personalized learning experiences and accelerate program development. We also explore advanced learning analytics and neuroscience-based learning design to optimize our training effectiveness. Basic Qualifications:- Experience in facilitating, or experience in a training role, including technical training, or a mix of training, performance management and coaching/mentoring- 2+ years of B2B sales experience- Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level- Experience in B2B sales, business development, or executive-level customer-facing roles Preferred Qualifications:- 5+ years of with Learning & Development and course facilitation experience- Proficiency in multiple languages (Spanish and Portuguese) and experience working across diverse cultural contexts at an executive level- Expert-level familiarity with artificial intelligence and cloud computing concepts and their strategic business applications- Experience with innovative learning technologies, including AI-powered tools, immersive experiences, and gamification- Deep passion for technology and its potential to drive large-scale business transformationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 138,300.00 - 187,100.00 USD annually- Full Time
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Job DescriptionWant to change the world with Big Data and Analytics? Come join us on the Amazon Analytics team in Amazon Web Services!Amazon Athena is an analytics service that makes it easy to get insights from Amazon S3 based data lakes using open standards like SQL, Parquet, Apache Iceberg and others. Athena is serverless, so there is no infrastructure to set up or manage as the service scales automatically based on data volume and query complexity. Creating a simple, rich and performant experience for customers requires solving challenging engineering problems.We are working on our own scaling infrastructure (virtualization, tenant isolation, forecasting, scheduling, containers, admission control, infrastructure deployment) and making significant performance and reliability improvements to our Open Source based engine (memory management, micro-optimizations, CBO, vectorization, etc.) We’re looking for top engineers to design and build features that bridge the gap between OSS query engines and hyper-scaler performance.We value highly technical, hands-on, data driven leaders who know multiple query engine internals and are willing to learn new areas. A successful engineer is hardwired towards engineering excellence and understands what it takes to run a production service. We look for individuals who will set aside meaningful time to develop themselves as we continually learn from customers.You will work backwards from the customer needs and you will get to do everything from designing and building large scale systems and features for the savviest customers in the business.By joining our team, you will get to work with a minimum of technical supervision, while playing a variety of roles as needed to respond efficiently to multiple program priorities. You will get to collaborate with some of the best and brightest minds in the industry. You'll enjoy a competitive salary, great benefits, a creative and agile work environment, and the exciting opportunity to be part of a fast-paced and growing team and one of the most innovative technology companies - but most of all, you will get the satisfaction of making products that millions use everyday to great effect!To learn more about Athena and EMR: * Amazon Athena: https://aws.amazon.com/athena/* AWS Big Data Blog: https://aws.amazon.com/blogs/big-data/ Key job responsibilities- Designing and building the next-generation technologies that will make Athena SQL the best environment to run analytic SQL at any scale- Working on complex problems in distributed systems and query engines.- Translation of complex functional and technical requirements into detailed architecture and design.- Deliver systems and features with top-notch quality, on time.- Own the software development process end-to-end, including: working with engineers and product managers to develop requirements; designing, architecting, planning, implementing, and testing new systems and features; deploying, and operating the production Athena systems. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience programming with at least one software programming language- 1+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experience- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of experience with Master's degree in Computer Science or equivalent OR 5+ years experience with Bachelor's Degree in Computer Science or equivalent, in: software development, including design, implementation, debugging, and support- Very strong Computer Science fundamentals in algorithm design, data structures, problem solving, and complexity analysis- Strong proficiency in developing objected-oriented software, with deep experience in one or more relevant languages (Java, C, C++, C#) Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- * Experience in query processing, query engines, and/or query optimization.- * Thorough understanding of parallel algorithms, concurrency, asynchronous architectures- * Proficiency in high-performance, multi-threaded programming- * Knowledge of and contribution to Hadoop ecosystemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionCome and build innovative services that protect our cloud from Internet-scale security threats! Use AI to help defenders outmaneuver threat actors.As an analytics engineer on our team, you’ll help build and manage software that detects and mitigates cybersecurity threats across Amazon, including unauthorized vulnerability scanning and exploit attempts. You’ll work with data scientists, security engineers, and other software engineers across multiple teams to develop innovative security solutions at a massive scale. Our services protect the AWS cloud for all customers and help preserve our customers’ trust in us. You’ll get to use the full power and breadth of AWS technologies to build services that proactively protect every single AWS customer, both internally and externally, from security threats – not many teams can say that!Our work is often highlighted at re:Invent, re:Inforce, security blogs, and podcasts! - https://aws.amazon.com/blogs/security/how-aws-uses-active-defense-to-help-protect-customers-from-security-threats/- https://aws.amazon.com/blogs/security/how-aws-improves-active-defense-to-empower-customers/- https://www.youtube.com/watch?v=3Qj7rypkzGg- https://podcasts.apple.com/de/podcast/the-new-security-landscape-ai-agents-automation-and/id1482820161?i=1000766141510&l=en-GBKey job responsibilitiesOn Sonaris, an analytics engineer blends software, security, and science to solve problems independently or in partnership with experts in each discipline.- Research, identify, and prioritize security problems that can be detected using automation- Develop everything from detection prototypes to internet scale systems to solve classic and emergent security problems - Deep dive into data to differentiate benign and malicious activity.A day in the lifeYou will balance emergent security needs with the strategic advances we need to make the cloud safer for everyone. You will stay aware of threat activity by digging into industry reports and querying security telemetry to find indicators and trends. You will perform exploratory data analysis and your findings will be key to building the right security detections and mitigations. You will both write code for proofs of concept while also leveraging the talents of a multidisciplinary team to deliver operationally robust automated solutions. This will lead to big security wins for Amazon and its customers.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including the cloud.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexibility is part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience (non-internship) in professional software development- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience programming with at least one software programming language- Understanding of Tactics, Techniques, and Procedures (TTPs) used by threat actors or groups- This role requires you to be a national of an EU member state Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Knowledge of host and network telemetry data (e.g., process lists, application logs, NetFlow) and networking protocols such as HTTP, DNS and TCP/IP- Experience with analytic development for endpoint and/or network securityAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionApplication deadline: Jun 23, 2026Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Colorado Springs - 70,000.00 - 90,900.00 USD annually- Full Time
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Job DescriptionApplication deadline: Jun 23, 2026Job summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Colorado Springs - 91,000.00 - 136,500.00 USD annually- Full Time
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Job DescriptionAmazon Optics owns the design, delivery, and operation of the unified physical security platform that protects Amazon's global infrastructure. We consolidate alarm management, device monitoring, and video surveillance data to deliver real-time situational awareness and actionable insights for security professionals. We work on complex challenges spanning automated threat detection, signal processing, and AI-driven security evaluation, and we are looking for talented people who want to help protect Amazon's people, assets, and operations at scale.You will join a diverse team of software engineers, data scientists, security specialists, and operations managers. You will collaborate with teams across Amazon to deliver the highest standards for physical security while enabling our customers to scale their security operations efficiently. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Come work for the Optics Incident Response Tech team, specializing in the detection, triage, and resolution of physical security incidents across Amazon's global footprint. We are looking for an Applied Scientist who is passionate about applying artificial intelligence and machine learning to physical security operations. You will build services and tools that leverage AI/ML to automate false alarm resolution, enable intelligent signal processing, and deliver predictive insights from security event data. You will be part of a team building Large Language Model (LLM)-based services focused on enabling security teams to interact with alarm, access control, and video surveillance data in real time. The team works in close collaboration with other Optics services including Signals, Access Control Management, Video Surveillance and Analytics to power automated mitigations that protect Amazon's global infrastructure. If you are excited about transforming physical security operations through applied science, we would love to talk to you.Key job responsibilitiesDesign and develop ML models for automated alarm triage, false alarm suppression, and anomaly detection across physical security signal streams (access control events, intrusion alarms, video analytics triggers)Build and optimize LLM-based systems that enable security operators to query, summarize, and interact with incident data using natural languageDevelop predictive models that identify emerging security patterns, correlate multi-source signals, and enable proactive incident response before threats materializeResearch and implement computer vision applications for video-based threat detection, object classification, and automated situational awareness during active incidentsArchitect end-to-end ML pipelines from data ingestion through model training, evaluation, deployment, and monitoring in productionCollaborate with software engineers to integrate ML solutions into the Optics platform's real-time event processing infrastructureDefine evaluation frameworks including precision/recall metrics for alarm classification, latency requirements for real-time inference, and A/B testing protocols for model improvementsOwn model performance in production including drift detection, retraining cadences, and incident-driven model updatesIdentify and scope ambiguous problem areas where ML can transform incident response workflows, even when the business problem is not yet fully definedDrive scientific breakthroughs in areas such as multi-modal fusion (combining video and sensor data), few-shot learning for rare security events, and reinforcement learning for dynamic response prioritizationAdvise team members on ML best practices, model selection, feature engineering, and experimental designInfluence product roadmaps by translating scientific capabilities into customer-facing features that reduce mean time to resolution and false alarm ratesEngage with cross-functional stakeholders including security operations, hardware engineering, and partner teams (Signals, Access Control Management, Analytics) to align scientific investments with operational needsReduce false alarm rates through intelligent signal classification and contextual filteringDecrease mean time to detection and resolution for genuine security incidentsIncrease automation coverage for routine incident types, freeing human operators for complex threat assessmentPublish internal research and contribute to the broader ML/security community through papers and patentsAbout the team Our team and customers are distributed across the globe with most of our team members on the East Coast heavily concentrated in the DMV area and JFK and some members in the Seattle area. Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Experience using Unix/Linux- Experience in professional software developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Annapolis Junction - 142,800.00 - 193,200.00 USD annuallyUSA, NY, New York - 172,400.00 - 223,400.00 USD annuallyUSA, VA, Herndon - 142,800.00 - 193,200.00 USD annually- Full Time
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Job DescriptionJob Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers based out of Brazil, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, and rolling out of new processes. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.Key job responsibilitiesRoles and Responsibilities:1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations3. Train and direct sellers for execution and adherence of norms and practices4. Devise and deploy SOP's, analyze data, and propose features and processes, which focus on improving the Seller experience Basic Qualifications:- High school or equivalent diploma- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience using SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazonは「地球上で最もお客様を大切にする企業」というビジョンの実現に向け、オーナーシップを持ち変化と革新に情熱を注ぐ仲間を求めています。本ポジションは、Amazon配送拠点(フルフィルメントセンター)で働くIT Support Engineerです。日本のFCでは何百万点もの商品を取り揃え、毎日お客様のもとへ配送しています。まずFCにおける「物の流れ」を理解していただき、その後ITの観点から変更や改善を推進していただきます。ITインフラの運用を通じて、FC内の全てのITシステムが安定的に稼働する状態を維持することが求められます。配送拠点のネットワーク網は急速に拡大しており、最新技術の導入から現場の継続的改善まで、多くの挑戦と複雑な課題に取り組む機会があります。配属先はOTS(Operation Technology Solution)Field ITであり、トレーニングは弊社指定のFCで実施後、所属拠点での勤務となります。勤務体系は土日含むシフト勤務(休日月10日)で、繁忙期の夜間勤務、障害対応・機器入替・工事等による夜間作業、長期・短期の出張および転勤が発生する場合があります。キャリアパスとしてはシニアサポートエンジニア、エンジニアリーダー、ITマネージャー等、部署内外の多様なポジションにチャレンジ可能です。Key job responsibilities社内ヘルプデスクサポートとして、Windows PC、周辺機器、Office機器(プリンタ、電話等)のサポート・トラブルシューティング、アカウント・パーミッション管理、社内トレーニング・オリエンテーションの実施を担当します。Amazon配送センター内のITインフラ・システム・クライアント機器のサポートとして、端末(Linux/Windows)および周辺機器(バーコードリーダー、プリンタ、無線機等)のトラブルシューティング・アップグレード、Linux/Windowsサーバ・ソフトウェア・ネットワーク機器の運用サポート・一次対応・海外チームへのエスカレーション、サーバルーム・ラックの運用管理、LAN・電源の配線工事手配・管理、IT関連設備(ラック、A/C、UPS等)の管理を行います。また、IT機器・サプライ用品の購買・管理・除却、配送拠点内IT設備に関する安全管理全般を担います。新規ビジネス導入に伴う各種プロジェクトサポート(他チームとの連携含む)およびITインフラを活用した倉庫内作業の改善・コンサルティング提案も重要な職務です。【その他】・勤務体系:土日含むシフト勤務 休日: 月10日例)9:00-18:00, 8:00-17:00, 12:00-21:00等所属先により勤務体系は異なります。 繁忙期による夜間勤務あり。またその他、障害時、機器の入れ替え、工事等の理由により夜間帯の作業が発生し対応して頂く場合がございます。・長期、短期の出張有り (所属拠点から2時間以上、宿泊を伴う場合もあり)・長期、短期の転勤有り (自宅から2時間以内、または転居を伴う場合もあり)※ 業務上の理由、またはキャリア形成等の理由によるA day in the life日々の業務内容 あなたの一日は、技術的な問題解決、インフラ管理、そして協働的なイノベーションが組み合わさったものになります。複雑なIT課題に取り組み、最先端の技術システムをサポートし、部門横断的なチームと緊密に連携してフルフィルメントセンターの円滑な運営を維持します。サーバー問題のトラブルシューティングから新しい技術ソリューションの実装まで、毎日が具体的な影響を与えるユニークな機会をもたらします。About the team私たちは、Amazonの業務の卓越性を支援することに専念する、情熱的なテクノロジー専門家のグループです。私たちのチームは、協働、継続的な学習、そして複雑な技術的課題の解決に力を注いでいます。多様な視点がイノベーションを推進し、すべてのチームメンバーが共通の目標に有意義に貢献できる、包括的な環境を作ることを信条としています。 Basic Qualifications:- サーバソフトウェア・ハードウェア全般のトラブル・障害対応経験(3年以上)- クライアント機器(Windows PCおよび周辺機器)のトラブル・障害対応経験(3年以上)- サーバ・ネットワークインフラに関する専門知識(実務経験3年程度)- Linux環境でのシステム構築・運用管理経験(実務経験1年以上)- 日本語能力試験1級以上またはそれに準ずるレベル(日本語の契約書・マニュアルの読解、ミーティングでの発言、お客様との交渉が可能)- 英語を使った業務経験または学習意欲(海外エンジニアとチャット上でやり取りができる、英語のマニュアルを調べながら理解できるレベル) Preferred Qualifications:- サーバ/ネットワークの構築・運用・障害対応経験(5年以上)- プロジェクトマネジメント・リーダー経験(5年以上)- データセンター設備サポート経験- CCNP / LPIC Level 2 等の資格保有- 配送拠点へのITインフラ導入・改善経験(コンサルティング経験)- フィールドエンジニア経験Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Description• Execute daily/weekly/monthly preventive maintenance per PPM/APM schedule• Troubleshoot and repair conveyor systems, PLC control systems, network systems, electrical/mechanical systems, and MHE• Coordinate with vendors for warranty/AMC equipment servicing• Manage shift FM agency teams (technical and soft services)• Ensure closure of maintenance tickets within defined TAT• Maintain records for utilities (water, electricity, STP/WTP)• Drive safety compliance and safe work permit systems• Manage spare parts inventory and reorder processes• Conduct RCA for incidents/breakdowns and share learnings• Maintain building housekeeping and 5S standardsKey job responsibilitiesABOUT RME Coordinator ROLE As RME Coordinator, your roles and responsibilities will be• Ensuring Daily, Weekly, Monthly technical check as per PPM schedule/EAM schedule and documenting the records.• Responsible for completion of scheduled/unscheduled/emergency jobs that arise day in and day out and meet customers’ expectations.• Attending TT/service calls for corrective maintenance, service and repair works of the site and submit the reports and records as per SOP.• Assess the complaints and ensure closure of the same as per defined TAT along with feedback mechanism• Contribute to the organization/RME function growth by coming up with various innovative ideas & kaizens and showing ownership in executing them.• Co-ordinate with vendor for systems under warranty/AMC and ensuring the planned PM & checks from vendor done.• Should be well aware of escalation process & adhere to the same for various issues and works.• Ensuring daily records of raw water/electricity/STP/WTP are maintained and stored.• Ensuring planned checks of critical equipment done as per plan such as fire protection, UPS, MHE, Transformers,HVAC, DG sets, STP & WTP etc.• Maintain and troubleshoot all conveyor systems, electrical and mechanical system and record and update the findings & gaps.• Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material.• Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders.• Dedicated to supporting production by working in a safe, customer focused manner.• Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts• Following the safety protocols and implementation of safe work permit systems where in-house or external vendors are involved. This include height work, hot work, confined space & electrical permits.• Tools inventory update, with the help of EAM tool and ensuring the reordering requests as per set standards.• Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal.• Ensuring the planned statutory test/report submission done and reported in the respective tool/portal.• Ensuring the building cleanliness & pest control with planned activities.• Follow the guidelines and improve further on it, in order to achieve the set targets of OPEX spend• Responsible for preparation of RCA for any incidents/breakdowns and sharing the learnings with the team.• Responsible for SOP adherence.• Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.) • Responsible to give timely feedback/inputs to FM agency team members and enhance their skill level and understanding.• Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations.• Responsible for follow up of material purchasing with the Procurement Team/OEM or supplier.• Responsible for updation of spares part consumption in portal and ensuring reorder request as per the set guidelines.• Manage day-to-day issues on equipment and prioritize the works as per plan. • Responsible to managing shift FM agency team in maintaining the equipment and the soft services. Define goals, priorities, organized staff planning, staff training to ensure service levels.• Training FM agency both technical and soft services for new processes and providing instructions and manuals.• Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site.• Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed.• Responsible for maintaining, following, upgrading and storing of relevant documents for RME function.• Be a leader within the group as well as within other teams.• Be positive and offer creative out of the box solutions.• Provide immediate technical guidance to operations during critical events.A day in the life• Morning shift handover and equipment status review• Walk the floor to inspect critical systems (conveyors, fire protection, UPS)• Respond to trouble tickets and prioritize corrective maintenance• Coordinate with vendors and FM teams on ongoing work orders• Update maintenance logs in APM portal• End-of-day reporting and next-shift briefingAbout the team• The team ensures reliable, cost-effective maintenance of facilities• Team structure: works alongside Operations, Safety, and Procurement• Culture: innovation-driven, safety-first, continuous improvement (Kaizen) Basic Qualifications:- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls Preferred Qualifications:- 1+ years of conveyors/automation/control systems maintenance experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazonの物流ネットワークの中核を担うRelay Operation Center (ROC) において、Amazon倉庫への入荷輸送管理チームのメンバーを募集します。 Amazon Transportation Services (ATS) 部門は、年間数億にのぼる商品をお客様とお約束したお届け日に安全かつ正確にお届けするため、全国のAmazon物流拠点を結ぶ幹線輸送ネットワークを構築・運営しています。ROCは1日5,000運行を超えるこのネットワークの運営を担っています。本ポジションは、入庫輸送管理スペシャリストとして、Amazonの引き取り物流サービスにおける、専門チームのシフトリーダーを務めます。チームメンバーをサポートしながら日々の輸送オペレーションを円滑に運営し、日々のオペレーション管理を通じてチームの安定稼働に貢献します。Key job responsibilities- 日次オペレーションの監督:チームメンバーの業務を監督し、取引先企業からの集荷予約管理、配車調整、問い合わせ対応が正確かつ迅速に実行されるよう監督します- 例外対応とエスカレーション管理:トラック未着、持ち戻り、積載数量・重量オーバー、拠点受入不可のような複雑な輸送問題に対し、社内関係部署と連携して解決策を策定し実行します- 品質指標の管理と報告:担当する指標領域の責任者として、集荷成功率、定時到着率、納品数量精度などの主要指標を日次でモニタリングし、週次ビジネスレビューで実績報告と改善アクション提案を実施します- プロセス改善:日次オペレーションで発見した課題を記録し、標準作業手順書の作成・更新を通じて、急成長する業務量に対応できるオペレーションへ改善します- 緊急時対応:荒天、事故発生、システムトラブル時に運行可否を判断し、取引先企業や運送会社への連絡、社内関係部署へのエスカレーションを迅速に実施しますA day in the life[40%] 日次オペレーションの監督とオペレーションサポート[25%] 例外対応とエスカレーション処理[15%] 指標分析とレポート作成[10%] 標準作業手順書の作成・更新と改善活動[10%] 社内関係部署との調整会議【働き方】・品川オフィスへ出社・シフト制 [ 9:00-18:00 ]・月間休日10日About the team■サプライチェーンマネジメント(SCM)・ミドルマイル部門の紹介■サプライチェーンマネジメント(SCM)・ミドルマイル部門所属社員のインタビュー■オペレーション&カスタマーサービス部門の紹介 Basic Qualifications:- 社会人経験3年以上(業界、職種不問)- ビジネスレベルの日本語力(会議ファシリテーションおよびビジネス文書作成が可能なレベル)- Office PCスキル中級レベル以上(特にMicrosoft Excelにおいては複数の関数の組み合わせ、ピボットテーブルを用いたデータ分析が可能なこと)- プロジェクトマネジメントまたは業務改善の実務経験(業界不問)- シフト勤務が可能なこと Preferred Qualifications:- 物流・運輸・流通業界における知見、業務経験- オペレーション管理の経験(KPI管理、パフォーマンス管理、ワークフロー管理など)- 何らかのデータベース(MS SQL/Oracle/Redshift/MySQL)を使用した経験- ビジネスレベルの英語力(英語でのメールや文書の作成、会議での基本的なコミュニケーションが可能なレベル)- 複数のステークホルダーと協働したプロジェクト推進の経験- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We are building revolutionary robotic systems that combine AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation and human-robot interaction.If you’re passionate about safety and performance and have an interest in robotics systems, then we’d like to talk to you about becoming part of an organization with global impact on millions of customers.Key job responsibilities- Develop embedded software for driving sophisticated mechatronic systems.- Work with multiple components including motor control, networking, security, sensing, and safety on modern real-time actuation and system hardware.- Contribute to the architecture of these complex systems and work effectively with team members to implement solutions.- Develop solutions that balance performance and maintainability- Collaborate with our hardware teams and vendors to enable new computing hardware and functionality.A day in the lifeAs a Software Engineer, you will work with cross-functional teams to develop, test, and debug sophisticated modern robotic systems. The development process will involve contributing to the design process, analyzing potential pitfalls of proposed approaches, and implementing new products and features. Testing efforts will involve writing automated tests to validate newly created features or conducting live testing to debug and root cause issues. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of embedded firmware development experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Master's degree in computer science or equivalent- Knowledge of the tools of the trade, including a variety of modern programming languages (Rust, Java, C/C++), and a solid understanding of the Linux operating system- Experience in embedded development in C/C++, or experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model executionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Westboro - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionAmazon’s Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our NA fulfillment centers and our associated fulfillment network. People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI’s apart from driving continuous improvement process and cost initiatives in the network.The candidate should have a background in Supply chain/ transportation, loss prevention and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilitiesResponsibilities include, but are not limited to:- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop Key performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Work within various time constraints to meet critical business needs.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Propose improvements to our existing process and utilize AI tools for enhancing productivityA day in the lifeAbout the team Basic Qualifications:- Bachelor's degree or equivalent- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 3+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar Preferred Qualifications:- 3+ years of performance metrics, process improvement or lean techniques experience- 3+ years in full-time industry or military work, or experience working for Amazon or any Amazon subsidiary or affiliateOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better.About role:We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated creative manager to help scale our growing advertising business. You will work with the Advertisers, Agencies, internal account management teams and other Amazon business partners to manage ad-creative assets, uphold Amazon ad-policies, help deliver strong campaign performance for our established and growing advertisers.Key job responsibilities- Project manage execution of advertising campaigns with internal Design, AdOps, and various internal and external teams- Owns end-to-end creative lifecycle tasks including sourcing creative assets from advertiser or agency team, moderating assets as per internal guidelines and finalizing with account and design teams. - Manage trafficking, delivery and optimization of Display ad campaigns across amazon owned and operated inventories as well as 3P inventories- Manage and track campaign execution with Ad-ops team and traffic ad-banners for related campaigns- Consult with advertisers using historical data and industry trends, educate advertisers on Amazon policies and creative best practices to positively impact campaign performance- Contribute to narrative building for advertiser reviews- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.- Meets business metrics and goals, i.e., service level agreements (SLAs) production, and quality targets. Basic Qualifications:- 1+ years of sales experience- Bachelor's degree- Experience with written and verbal communication and presentation- Experience with Microsoft Excel- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- MBA or other related master's degree- 1+ years of Sales or Account management experience- Professional experience in online advertising - client facing roles (account or campaign management)- Experience in e-commerce, advertising or any other digital marketing field is an added bonus- SQL and Macro knowledge.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


