Amazon

Job DescriptionAre you an Architect at heart who also thinks like an engineer? Do you get energized helping customers solve complex problems, not just on a whiteboard, but by building alongside them?We're looking for a Solutions Architect to join our Vietnam team, working with customers across the full breadth of their cloud journey. You'll help customers migrate to the cloud, modernize legacy applications and databases, build cloud-native solutions, and explore how GenAI & Agentic AI can drive their business forward.We value practitioners people whose judgment is grounded in real-world experience building and shipping solutions. You'll partner hands-on with customers, turning ideas into working prototypes and production-ready architectures. Whether the challenge is a complex migration, a legacy modernization, a greenfield application, or helping a customer understand how AI can transform their business, you'll bring curiosity, technical depth, and a bias for action.If you thrive in ambiguity, adapt quickly when priorities shift, and measure your success by the outcomes you help customers achieve, we'd love to hear from you.Key job responsibilitiesDesign and build solutions across cloud adoption, migration, modernization, and new workloadsWork hands-on with customer teams building prototypes, proofs of concept, and production-ready architectures togetherAssess legacy applications and databases, and co-create practical modernization roadmaps that reduce technical debt and enable innovationGuide customers through cloud migrations helping them move workloads efficiently and securelyHelp customers explore how AI and emerging technologies can enhance their applications, operations, and customer experiencesApply practitioner-level judgment to identify the right opportunities and focus effort where it creates the greatest customer and business impactNavigate shifting priorities with agility, realigning quickly as customer and business needs evolveShare knowledge broadly through workshops, technical content, and community engagementA day in the lifeYour morning might start white-boarding a migration strategy for a customer moving their first workloads to the cloud. By afternoon, you're hands-on pairing with their engineers to build a proof of concept for modernizing a legacy database. The next day could be completely different: helping a customer design a cloud-native application, or exploring how AI could solve a long-standing business challenge. Your recommendations carry weight because they're informed by your own experience building. When priorities shift, you adapt. You're always learning and bringing that knowledge back to customers.About the teamYou'll be part of the AWS Singapore Solutions Architecture team. We work with customers across industries, helping them adopt cloud, migrate and modernize their technology landscape, adopt AI, and build for the future. Our team values builders who are curious, collaborative, and customer-obsessed. We learn from each other, support each other's growth, and celebrate diverse perspectives. Whether you're presenting to executives or coding alongside engineers, you'll find a team that values both technical depth and human connection. Basic Qualifications:- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Understanding of common architectural patterns and cloud-native design principles- 2-3+ years of experience architecting, migrating, or building solutions on cloud platforms, with hands-on experience with AWS services Preferred Qualifications:- Curious & have experimented with AI and emerging technologies-and how they can augment human builders and drive business outcomes-with experience helping customers evaluate or implement AI/ML solutions- Comfort operating in ambiguous, fast-changing environments with the ability to pivot and reprioritize, and strong judgment in identifying high-impact opportunities- Experience with one or more of the following domains - Big Data, Analytics, Security, DevOps, Application Development, or Machine Learning Awareness of AWS or cloud computing.- AWS certifications (e.g., Solutions Architect Associate, AI Practitioner, Generative AI Developer) Or Contributions to the technical community through speaking, writing, or open sourceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be an Engineer that builds the Cloud, rather than an Engineer that just uses it? At Amazon Web Services (AWS) our Network Development Engineers look after the behind-the-scenes network and tools that make the world's largest cloud computing infrastructure possible.As a Network Development Engineer you will be responsible for building and operating the network infrastructure where you will learn the tools, services and components that the team relies upon every day. Through close collaboration, support and exchange of ideas, we share a common goal to serve our external customers, with seemingly infinite capacity at the lowest possible cost. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own and deliver them.If you are motivated and passionate about the work that you do, care about delivering for your customers, have a love for learning and working with new technologies, then we welcome you to join us. You will be working with the most advanced tools, processes and talented people in the industry to make the Cloud a reality.Key job responsibilitiesA Network Development Engineer is responsible for engineering, implementation, scalability, operations, reliability, and sustainability of our next-generation networks. An NDE will utilise their networking skills along with our advanced tools and systems to invent, refine and develop automation and mechanisms to reduce manual operations. Our Engineers think at “Amazon scale” to solve problems in permanent, sustainable, and scalable ways, with an eye towards utilising the best solution over the quickest solution. The work will include:- Leading network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization- Influencing our operations function, responding to customer impact events and requests, troubleshooting, and fixing and improving the automation that runs our network- Analysing the network using tools and metrics to ensure it is operating correctly, safely and securely- Investigating technical issues scientifically and thoroughly, and assist in fixing complex problems so they don't come back- Successfully planning, delivering and simplifying new systems, processes, and tools to better deliver for our customers- Delivering sustainable and repeatable solutions and processes, optimising and removing bottlenecks- Understanding new and upcoming networking systems and developing ways of safely implementing them into our environmentAbout the team- Collaborate with and learn from the best networking engineers in the world- Get to develop, build and operate networks at the very largest scale, in an organisation that values its engineers and promotes innovation and ownership- Be part of a unique team that’s dedicated to history-making programmes- Start a career path in one of the largest and most successful tech companies with a near-endless opportunity to explore and grow Basic Qualifications:- Bachelor's degree, or a Master's degree and experience working in a large-scale networking environment- Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl)- Knowledge of IP networking fundamentals such as BGP, OSPF and other R&S technologies- Experience developing engineering, deployment, or operations mechanisms to support IP networking systems. Preferred Qualifications:- Experience with Linux/Unix operating systems- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Experience troubleshooting issues and root cause analysisAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description*Une prime de relocalisation est offerte pour ce poste.*Dans notre quête d'être le Meilleur Employeur au Monde, nos équipes mondiales des Ressources Humaines, connues sous le nom de People eXperience and Technology (PXT), contribuent au succès de l'entreprise en favorisant une culture fondée sur la sécurité, l’inclusivité et l’innovation. Le rôle de RH Partenaire Associé(e) constitue un point d'entrée dans les équipes RH chez Amazon, axé sur les processus RH de base et le soutien direct aux employés. Le/la RH Partenaire Associé(e) offre des expériences collaborateurs de qualité en combinant expertise humaine et solutions technologiques. Il/Elle gère les demandes RH essentielles tout en établissant des liens étroits avec les employés dans un environnement de travail de plus en plus numérique. Ce rôle vient compléter les canaux de service PXT en constante évolution d'Amazon — des systèmes enrichis par l'IA aux options d'assistance en direct — en apportant une aide personnalisée et une dimension humaine là où elles sont les plus précieuses. En équilibrant efficacement les processus assistés par la technologie avec des interactions essentielles, il/elle contribue à offrir une expérience PXT fluide qui renforce l'engagement d'Amazon à être le Meilleur Employeur au Monde. Vos principales responsabilités comprennent le traitement des demandes RH, la gestion des problèmes de temps et de présence, ainsi que l’apport d'un soutien de base aux employés, en faisant remonter les questions complexes au personnel de niveau supérieur. Les HR Partenaire Associé(e)s peuvent soutenir plusieurs sites au sein de leur région géographique et constituer le principal point de contact pour les demandes RH de base. En tant que HR Partenaire Associé(e) au sein de l'équipe One PXT, vous contribuerez à offrir une expérience collaborateur exemplaire à travers chaque interaction. Ce rôle implique de maintenir une présence accueillante tout en fournissant des informations précises et en temps opportun sur les sujets liés aux avantages sociaux, aux politiques et à la paie. Vous devrez travailler sur site dans un établissement Amazon. Key job responsibilities· Fournir un soutien réactif, cordial et professionnel aux employés via différents canaux (en personne, par e-mail, par téléphone), en communiquant des informations précises et en temps opportun sur les avantages sociaux, les politiques, la paie et d'autres sujets liés aux RH. · Garantir l'exactitude, l'intégrité et la confidentialité des données des employés en maintenant et en traitant les dossiers de manière sécurisée et dans les délais impartis. · Contribuer à une culture de travail positive et inclusive en soutenant et en mettant en œuvre des initiatives d'engagement et de reconnaissance des employés, notamment en planifiant et en organisant des événements favorisant la cohésion et célébrant les réussites. · Soutenir la prise de décision fondée sur les données en collectant, en examinant et en analysant les indicateurs clés de nos collaborateurs notamment l'assiduité, l'attrition et l'engagement. Travailler en partenariat avec les managers et les équipes de support pour encourager et accompagner les collaborateurs dans l’usage des outils en libre-service, qu’ils soient pilotés par l’IA ou traditionnels, et des ressources RH, afin d’optimiser l’expérience collaborateur et la performance opérationnelle. Anticiper et résoudre les problématiques en tirant parti de l’IA comme premier levier, tout en mobilisant activement les ressources internes et les réseaux existants. Préparer et diffuser des communications internes claires et professionnelles à l'intention des employés et des responsables, en veillant à leur conformité avec les standards et le ton de l'organisation. · Identifier et faire remonter les questions complexes ou sensibles aux responsables RH et aux responsables métiers concernés — telles que les écarts de rémunération, les conflits d'horaires, les demandes d'aménagement, les questions d'invalidité, les questions de congé, les soupçons de mauvaise conduite, les violations de politique, les préoccupations légales ou liées aux instances représentatives du personnel, et autres problématiques de relations sociales. A day in the lifeUne journée type consiste à aider les employés à naviguer dans nos outils RH numériques et plateformes en libre-service, tout en fournissant un soutien réactif et professionnel lorsque nécessaire. Vous passerez du temps sur le terrain, accompagnant les collaborateurs dans l’utilisation efficace des technologies RH, répondant à leurs questions sur les politiques et programmes, et identifiant des opportunités pour améliorer l’adoption du libre-service. Sous la supervision de membres Seniors de l'équipe, vous veillerez à l'exactitude des saisies de données et de la documentation, tout en fournissant un service irréprochable qui renforce la confiance et la sérénité de vos collaborateurs. Tout au long de votre journée de travail, vous traiterez des demandes RH à l'aide de divers outils et systèmes, en suivant les indicateurs de service tout en développant votre compréhension des opérations RH. Lorsque des demandes complexes se présentent, vous ferez preuve de discernement pour déterminer les moyens les plus appropriées pour les remonter et collaborerez efficacement avec les membres seniors de l'équipe pour leur résolution. La réussite dans ce rôle requiert une forte orientation service client, le souci du détail, d'excellentes compétences en communication et la capacité à préserver la confidentialité. Grâce à une expérience pratique dans ce poste de niveau débutant, vous développerez des compétences RH fondamentales tout en contribuant à des expériences collaborateurs positives. Les Opérations Amazon fonctionnent 24h/24 et 7j/7, et les horaires peuvent être modifiés en fonction des besoins de l'entreprise. La capacité à travailler selon des horaires flexibles, y compris les week-ends, les soirées et des rotations, est requise pour ce poste. Amazon ne parraine pas les demandes d'immigration, y compris pour les visas H-1B, TN et autres visas non-immigrants, pour ce poste. Basic Qualifications:- Diplôme de fin d'études secondaires ou équivalent- Maîtrise de base de la suite Microsoft Office (ex. : création de documents dans Word, utilisation des fonctions de base dans Excel, gestion des calendriers/e-mails dans Outlook)- Capacité à maintenir la confidentialité dans le traitement des informations sensibles- Expérience dans la communication efficace avec des publics diversifiés (ex. : expliquer des processus, répondre à des préoccupations, fournir des conseils techniques)- Parfaite maîtrise de langue française, à l’écrit et à l’oral- Niveau B2 d'Anglais- Vous ne voyez pas d’inconvénient à travailler avec des équipes et des horaires flexibles. Preferred Qualifications:- Expérience en Ressources Humaines ou dans des rôles de service client, avec une réussite démontrée dans la résolution de problèmes- Solides compétences interpersonnelles avec une capacité démontrée à enseigner et à guider les autres- Capacité à former, guider et soutenir efficacement les autres dans l'utilisation de diverses technologies RH et plateformes numériques, avec un accent sur l'augmentation de l'adoption par les utilisateurs et l'amélioration de leur expérience- Capacité à gérer plusieurs priorités et à respecter les délais- Licence ou équivalentAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jun 23, 2026This is an excellent opportunity to join Amazon's world class Database and Analytics focused technical team in Denver, Colorado, working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.A successful engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking an Systems / DevOps Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).A day in the lifeAmazon Web Service is building some of the largest distributed systems in the world. Amazon's database offerings like EMR, Athena, and Redshift are massively scaled services that make up a critical piece of the internet today. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- Bachelor's degree in Information Technology, Computer Science, Engineering or related fields- 1+ years of systems administration (Linux/Windows) experience- Experience working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 1+ years of cloud computing technologies experience- 1+ years of networking and troubleshooting experience- 1+ years of support procedures and methodologies for production computing environments experience- Experience automating routine tasksAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 91,000.00 - 152,000.00 USD annually

Job DescriptionOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilitiesManage and develop a team of Area ManagersOwn your site, deal with issues and positively impact site performanceAnalyse site performance against relevant business objectives, and put in place actions to improve our operational excellenceWork closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering unitsDesign and deliver initiatives across the sites to improve operational performance A day in the lifeYou have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. Basic Qualifications:- Experience in English-language communication skills, both written and verbal- Experience developing and managing a high-performing team- Experience using data analysis to drive business decisions- Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment- A degree or relevant experience in people and stakeholder management Preferred Qualifications:- Experience leading change in a multiple site environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Jun 23, 2026The Analytics team is at the forefront of delivering AWS cloud analytics services to our customers. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in data technologies. With a focus on expanding analytics services across AWS regions, driving automation investments, and delivering scalable data solutions, we are at the forefront of modernization. Our teams are innovating new ways of building massively scalable distributed systems and delivering the next generation of cloud analytics with services like Amazon EMR, Amazon Athena, and Amazon Redshift.We are seeking a Systems Development Engineer II who can think big and simplify solutions to complex problems, all while ensuring our customers continue to have the best experience possible!A successful Systems Development Engineer II joining the team will be an innovator, building solutions and working closely with Amazon's largest and most demanding customers to address their specific needs across a suite of Analytics services — including Amazon EMR, Athena, and Redshift. They will drive the resolution of technical issues and work diligently to improve the customer experience.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesThe ideal candidate will:- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.- Have strong software and skills. The ideal candidate will have deep experience working with systems in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You are comfortable facilitating deep-dive troubleshooting and leading technical post-mortem discussions to identify the root cause of complex issues.- Love to solve problems. The ideal candidate will love leading teams to solve difficult technical problems related to AWS service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.- Think Big. The ideal candidate will work on projects building and deploying solutions across ADC partitions and regions. You will strive build a culture to improve and streamline processes to allow for work on a massive scale.A day in the lifeAs a Systems Development Engineer II in Analytics, you will build innovative solutions, expand services into GovCloud regions, and improve our operations to provide resiliency and the best experience for our customers. You influence technical strategy and architectural decisions within the team and with partner teams and make data-driven decisions. You bring in best practices in operational and engineering excellence by actively contributing to ticket resolution and infrastructure improvements. Successful candidates will be expected to show leadership on strong Bias for Action, Invent and Simplify, Insist on the Highest Standards, and Deliver Results.You will develop, build, and operate AWS Agentic AI services that enable customers to optimize their data. Our engineering teams support services running in air gapped regions that are isolated from the public internet creating unique engineering challenges and opportunities for innovation. The Analytics team is responsible for diving deep to resolve operational challenges, innovating to automate operational tasks, build open source solutions for our customers, supporting execution of various security campaigns (blocked software, host patching), and parity programs.As a Systems Development Engineer II you will:- Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.- Love to code. Whether its building tools in Java or solving complex system problems in Python, the ideal candidate will love using technology to solve problems. You have a solid understanding of software development methodology and know how to use the right tool for the right job.- Think Big. The ideal candidate will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- 2+ years of non-internship professional software development experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Experience with CI/CD pipelines build processes- Experience working in an Agile environment using the Scrum methodology- Experience with PowerShell (preferred), Python, Ruby, or Java- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 99,100.00 - 160,000.00 USD annually

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a leader with packaging procurement experience to strategically source packaging products for North America Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements, develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 77,200.00 - 115,800.00 USD annuallyUSA, TX, Houston - 85,800.00 - 128,600.00 USD annuallyUSA, VA, Arlington - 85,800.00 - 128,600.00 USD annuallyUSA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually

Job DescriptionOverview: AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.About Amazon India Development CentersAmazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Check us out at www.india.amazon.com.About the TeamRecruiting services is comprised of the following teams: Employee Referral Program, Students Program, Rehire Eligibility, Systems support, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, Phone Screens and India recruiting Services. These teams are located in Seattle_ WA, Bangalore and Hyderabad_ India to provide for follow-the-sun support of these key activities.This position is for Recruiting services, which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility, Systems support, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, Phone Screens and India recruiting Services.Amazon is seeking a delivery-oriented Associate with 0-1 year of experience to join our Recruiting Services team. This role will focus on Loops Scheduling and other recruiting related back-end activities.Key job responsibilitiesJob Description:We are looking for a dynamic, organized self-starter to join our Recruiting Services organization in Bangalore location. Recruiting Services supports Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination, globally.Responsibilities include:· Handle high volume transactions of scheduling and non-scheduling in nature and other assignments in alignment with standard operating procedures.· Come up with process improvement ideas and participate in continuous improvement/Lean projects.. Maintaining highest quality and improving customer experience.· Address customers’ queries in a timely manner.· Adhere to process level Service Level Agreements.· Able to work on critical processes which needs dive deep and attention to details.· Proactive with deliverable and display Ownership.. Should be able to work with data sets.Flexible to work in different shifts and weekend working model. Basic Qualifications:- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- Experience in confidential environments- Bachelor's degree or equivalent Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you ready to shape the operational backbone of Amazon's Global Procurement Organization? We're seeking a Program Manager III to execute the framework and governance that delivers our large-scale, cross-collaboration strategic initiatives. In this role, you'll drive project performance enhancements and process optimization while partnering with leaders, sponsors, and stakeholders across all organizational levels to realize comprehensive global improvement strategies aligned with business objectives.You'll collaborate with Global Procurement Organization Pillar business strategy & execution leaders to ensure successful project outcomes that enable the delivery of our vision and strategic imperatives. This position offers the opportunity to work on complex, high-impact programs that span geographies and organizations, using performance improvement methodologies, root cause analysis, and change management to drive meaningful results. If you excel at problem-solving, communication, and collaboration while managing multiple complex projects to successful completion, this role is for you.Key job responsibilities- Manage the lifecycle of complex cross-functional programs with considerable impact, overseeing strategic initiatives across Global Procurement Organization pillars from concept through execution- Drive process improvement initiatives by streamlining operations, implementing data-driven enhancements, and developing performance metrics and key performance indicators to measure success- Partner with Global Procurement Organization leaders and business strategy & execution leaders to ensure program alignment with organizational objectives, regularly reviewing metrics and proactively seeking improved visibility mechanisms- Build and execute global launch strategies for new programs and processes, collaborating cross-functionally with technical and non-technical teams while managing stakeholder expectations at all levels including executive leadership- Identify and proactively mitigate program risks before they become roadblocks, making smart trade-offs between time, effort, and deliverables while driving consensus across teams to achieve project goalsA day in the lifeYour day involves managing large-scale global initiatives from strategy through execution. You'll analyze data and metrics to develop key performance indicators and make informed decisions that drive improvements. You'll present insights and recommendations to senior leadership, articulating tradeoffs and communicating program strategy effectively. You'll build new complex cross-functional programs from the ground up, navigating between technical and non-technical audiences while ensuring alignment across organizational boundaries. This role includes approximately 30% travel to collaborate with global teams and stakeholders.About the teamThe Global Procurement Strategy & Innovation (GPSI) internal business operations team builds the operational backbone of Global Procurement Organization (GPO) by enabling data-driven decisions, strengthening governance, and enhancing engagement. Our team focuses on executing the frameworks and processes that allow the GPO to deliver on its strategic imperatives while maintaining operational excellence. We collaborate across pillars and geographies to drive meaningful improvements that support Amazon's procurement vision and create lasting impact for our internal and external partners. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionGlobal Tax Data (GTD) is seeking a Software Development Engineer to join our Tax AI Production Function — a high-impact team responsible for the operational health of Tax's AI solution portfolio. You will take citizen-built AI tools from development environments into production with full operational safeguards and own them operationally.In this role, you will review architectures with original builders, address AI-specific security requirements (threat modeling, prompt injection mitigations, data handling controls), refactor for scalability, create technical documentation, and build a reusable pattern library that accelerates every subsequent solution. You will deploy AI solutions to production infrastructure, configure monitoring and alerting, establish incident response runbooks, and manage security patching. You will onboard new consuming teams and provide operational health reporting.This is a foundational role where you will define the operational standards for Tax's AI portfolio and directly unblock demand from teams waiting to adopt solutions that lack dedicated production ownership today. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 3+ years of contributing to new and current systems architecture and design (architecture, design patterns, reliability and scaling) experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.With a robust and ever-growing product roadmap, the Connect Sales Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points and deliver improved customer service. Amazon Connect offers a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management, contact center), is a self-starter, and is willing to operate both tactically and strategically. As a key team member in this fast growing space, sellers have the opportunity to shape and develop the future of a service category that drives significant impact on our customers’ business.Key job responsibilities- Drive revenue in a defined territory with multiple account teams and partners- Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with cross-functional team to originate and close opportunities that drive Amazon Connect revenue.- Build deep relationships with customers to fully understand their business, solutions, and technical needs.- Develop and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.- Create & articulate compelling value propositions that address specific needs of your customers.- Build, manage, and close a pipeline of Amazon Connect revenue in your territory.- Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect.- Prepare and give business reviews to AWS senior management teams.About the teamThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels- 5+ years experience selling into contact centers Preferred Qualifications:- 5+ years of building profitable partner ecosystems experience- Experience developing detailed go to market plansOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionGlobal Tax Data (GTD) is seeking a Sr. Software Development Engineer to join our Tax AI Production Function — a high-impact team responsible for the operational health of Tax's AI solution portfolio. You will take citizen-built AI tools from development environments into production with full operational safeguards and own them operationally.In this role, you will review architectures with original builders, address AI-specific security requirements (threat modeling, prompt injection mitigations, data handling controls), refactor for scalability, create technical documentation, and build a reusable pattern library that accelerates every subsequent solution. You will deploy AI solutions to production infrastructure, configure monitoring and alerting, establish incident response runbooks, manage security patching, and serve as the named on-call owner. You will onboard new consuming teams and provide operational health reporting.This is a foundational role where you will define the operational standards for Tax's AI portfolio and directly unblock demand from teams waiting to adopt solutions that lack dedicated production ownership today. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually

Job DescriptionRegion Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy - services that every other team in the environment depends on. We are looking for a Windows Systems Engineer who knows Windows infrastructure and is ready to transform how we manage it. Our direction is Infrastructure as Code - we need someone who can support production services today while building the automation that eliminates manual operations tomorrow. You don't need to be a deep expert in every service we own, but you need to be comfortable operating across all of them and confident enough to codify their configuration and deployment. This is a hands-on role. You will support and maintain critical Windows services, build Ansible-based automation to manage them at scale, troubleshoot complex cross-service issues, and drive operational improvements that make our services more reliable and our team more efficient. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities - Support and maintain Windows infrastructure services across multiple isolated ADC environments: Active Directory, DFS, DHCP, DNS, ECM, and Group Policy - Build and maintain Ansible playbooks and PowerShell automation to manage service configuration, deployment, and lifecycle operations - Troubleshoot and resolve service issues across the Windows infrastructure stack, providing escalation support for Tier 1/2 teams - Migrate existing manual operational processes to code-defined, repeatable automation - Define and monitor service health metrics; build and maintain alarming that enables proactive response - Ensure services meet security compliance and hardening requirements in partnership with the Security Compliance team - Create and maintain operational documentation including runbooks, architecture diagrams, and standard operating procedures - Mentor junior team members on Windows infrastructure and automation practices - Participate in on-call rotation for service-impacting events A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamWe are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Basic Qualifications:- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Experience administering, maintaining and operating Active Directory Windows based networks and networking basic skills and troubleshooting.- Demonstrated ability to script in the Windows environment using PowerShell.- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Experience operating in air-gapped or isolated network environments- Familiarity with ECM/SCCM/MECM for OS deployment and patch management- Experience with Git-based workflows and code review processes- Experience with AWS CI/CD configurations, pipelines.- Understanding of WSUS, PKI/certificate services, or identity management- Experience building monitoring and alerting for Windows servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 116,900.00 - 167,400.00 USD annuallyUSA, WA, Seattle - 116,900.00 - 167,400.00 USD annually

Job DescriptionRegion Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy - services that every other team in the environment depends on. We are looking for a Windows Systems Engineer who knows Windows infrastructure and is ready to transform how we manage it. Our direction is Infrastructure as Code - we need someone who can support production services today while building the automation that eliminates manual operations tomorrow. You don't need to be a deep expert in every service we own, but you need to be comfortable operating across all of them and confident enough to codify their configuration and deployment. This is a hands-on role. You will support and maintain critical Windows services, build Ansible-based automation to manage them at scale, troubleshoot complex cross-service issues, and drive operational improvements that make our services more reliable and our team more efficient. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities - Support and maintain Windows infrastructure services across multiple isolated ADC environments: Active Directory, DFS, DHCP, DNS, ECM, and Group Policy - Build and maintain Ansible playbooks and PowerShell automation to manage service configuration, deployment, and lifecycle operations - Troubleshoot and resolve service issues across the Windows infrastructure stack, providing escalation support for Tier 1/2 teams - Migrate existing manual operational processes to code-defined, repeatable automation - Define and monitor service health metrics; build and maintain alarming that enables proactive response - Ensure services meet security compliance and hardening requirements in partnership with the Security Compliance team - Create and maintain operational documentation including runbooks, architecture diagrams, and standard operating procedures - Mentor junior team members on Windows infrastructure and automation practices - Participate in on-call rotation for service-impacting events A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamWe are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Basic Qualifications:- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Experience administering, maintaining and operating Active Directory Windows based networks and networking basic skills and troubleshooting.- Demonstrated ability to script in the Windows environment using PowerShell.- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Experience operating in air-gapped or isolated network environments- Familiarity with ECM/SCCM/MECM for OS deployment and patch management- Experience with Git-based workflows and code review processes- Experience with AWS CI/CD configurations, pipelines.- Understanding of WSUS, PKI/certificate services, or identity management- Experience building monitoring and alerting for Windows servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 116,900.00 - 167,400.00 USD annuallyUSA, WA, Seattle - 116,900.00 - 167,400.00 USD annually

Job DescriptionThe Executive Assistant provides high-level administrative and operational support to multiple Directors within XCM, Amazon's cross channel marketing team, partnering closely with leadership teams across creative, production, media, design, and studio organizations. This role requires strong organizational skills, high judgment, attention to detail, and the ability to manage competing priorities in a fast-paced, highly collaborative environment. A strong aptitude for leveraging AI tools and technologies to streamline workflows and drive operational efficiency is essential.The ideal candidate operates with professionalism, discretion, and strong communication skills while helping leaders stay focused on business priorities, team execution, and maintaining a productive and connected office environment. They bring a proven track record of using AI technologies to drive personal and team efficiency, and serve as a catalyst for AI adoption — eager to explore, implement, and champion new AI-powered solutions across the organization.Key job responsibilitiesScope & Responsibilities• Manage complex calendars for two/three Directors, including scheduling, prioritization, conflict resolution, and coordination across multiple time zones and stakeholder groups. • Coordinate domestic and international travel arrangements including flights, lodging, transportation, itineraries, and expense management. • Assist with planning and execution of team events, offsites, Town Halls, team meetings, and culture-building activities with EA team. • Help maintain team engagement, office culture, and employee experience through coordination of team experiences, celebrations, onboarding support, and organizational communications for the Seattle office.• Support office management responsibilities including workspace coordination, seating management, supply ordering, conference room oversight, badge/access coordination, catering logistics, and maintaining an organized and functional team environment. • Serve as a point of contact for workplace and facilities-related needs, helping ensure smooth day-to-day office operations for the team. • Manage purchase orders, budget tracking, expense reports, and operational logistics while maintaining a high bar for accuracy and frugality. • Serve as a key point of contact for internal and external stakeholders, ensuring timely communication and follow-through. • Handle confidential and sensitive information with discretion and professionalism. • Support onboarding coordination for new team members within your office, including space planning, equipment coordination, and team integration support. • Identify opportunities to improve team processes, increase efficiency, and simplify operational workflows — proactively leveraging AI tools and automation to eliminate manual tasks and scale impact. • Champion AI adoption within the team by identifying use cases, piloting new AI-powered tools, sharing best practices, and helping colleagues build confidence and fluency with emerging technologies. Basic Qualifications:- 5+ years of senior level leadership support, or 3+ years of Amazon experience- High school or equivalent diploma- Experience with Microsoft Office products and applications- Experience with domestic or international travel coordination- Experience working with large global teams- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed- Experience with AI/ML technologies Preferred Qualifications:- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiencyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Job DescriptionAmazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner for USNS Controllership. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually, and we have nearly doubled the size of our fulfillment network over the last two years. Come join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner, and where every day is Day One.The USNS Controllership team sits at the intersection of financial close, executive reporting, and operational accountability across Amazon's US Non-Sort fulfillment network. This team owns the mechanisms that keep leadership informed, budgets controlled, and variance issues surfaced before they become problems, at a scale that demands both rigor and speed.You will own the Monthly Business Review (MBR) cycle end-to-end, building executive summaries and coordinating cross-functional inputs across Variable Cost, Productivity, Wage, Hours, and Hiring teams to deliver leadership-ready documents to the USNS Operations VP and Senior Finance leadership. You will serve as the financial controllership partner for Employee Relations (ER) and Locally Managed Capital (LMC) budgets across 60+ fulfillment centers, driving site-level accountability through data-driven action plans and ensuring capital is deployed on truly needed and approved items. Beyond the close cycle, you will play a key role in designing and building scalable mechanisms, automated reporting tools, and AI-assisted workflows that reduce manual burden and improve the quality and speed of financial insights across the network.Key job responsibilities- Own the USNS MBR cycle, coordinating cross-functional inputs, building executive summaries, and delivering leadership-ready reporting packages to VP and Senior Finance leadership on cadence.- Lead ER budget controllership across the USNS network, identifying site-level overspends and driving accountability through structured action plans with GMs and Regional Finance.- Oversee LMC budget tracking across 60+ fulfillment centers, reviewing monthly spend against plan and evaluating SIM requests to ensure disciplined capital deployment.- Partner with Operations, Site Leaders, and General Managers to ensure budget adherence and proactively surface variance issues before they escalate.- Design, build, and scale automated reporting mechanisms and AI-assisted workflows that improve the speed, accuracy, and accessibility of financial insights across the controllership function.- Use financial knowledge and business acumen to build analyses, draw conclusions, and make recommendations that deliver results, independently aligning with business partners and challenging assumptions when necessary.About the teamThis role partners closely with leaders across Finance, Operations, HR, and Accounting, serving as a financial advocate and controllership anchor for the USNS network. The work you build here — the reports, the tools, the mechanisms — is what leadership depends on to run a large-scale cost base. There is significant opportunity to modernize how controllership gets done at Amazon's scale, and this role is positioned to lead that evolution. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Irving - 95,400.00 - 163,200.00 USD annuallyUSA, VA, Arlington - 95,400.00 - 163,200.00 USD annuallyUSA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually

Job DescriptionRole: Buyer GPCS (Global Procurement Central Services)Business area: Procurement OperationsThe GPCS Team, reporting into the Global Procurement Organisation (GPO), ensures that Amazon gets value for money for non-inventory goods to provide the Fulfilment Centres with the necessary shipping supplies they need to operate smoothly. As a GPCS Buyer, you will provide functional support to all the Fulfilment Centres (FCs) within a cluster of FCs for all aspects of procurement. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis. Responsibilities could also include the compliance check of purchase requisitions, creation of procurement catalogs and onboarding of new vendors.The number of FCs within a cluster will ideally depend on FC size and other relevant parameters. The GPCS Buyer will directly report to the Procurement Manager for GPCS APAC.• Travel Requirements: Occasional Travel may be required to visit individual FCs within the cluster/other regions (5% of the total time)Key job responsibilitiesThe extent of your responsibilities will include but is not limited to:• Plan and execute the daily forecast and effective materials management of all non-inventory packaging supplies• Execute purchase order creation• Liaise with suppliers to secure prompt deliveries• Develop relationships with primary internal customers (on-site management teams), external suppliers and other Amazon Teams (Operations and Corporate)• Work in full compliance with the company Spending and Transaction Policy• Plan truck deliveries in full• Plan time slots for deliveries upfront with the suppliers• Communicate the accurate delivery schedule to the local FC materials receiving teams• Be the escalation POC to ensure deliveries are offloaded as per the agreed timelines with suppliers• Work with Operations and on site procurement teams to define strategies to mitigate space constraints• Manage and drive down the number of Invoices on Hold (IOH) requests• Provide support to other buyers in other regions as and when required• Provide training to new buyers• Deliver Procurement metrics in line with set targets. This includes achieving KPI metrics, cost savings for the cluster, no FC stock-out issues and achieving individual project objectives.• Perform compliance checks on purchase requisitions• Create, modify or deprecate procurement catalogs• Perform Vendor Onboarding tasks Basic Qualifications:- Knowledge of advanced English at CEFR level B2/C1- Experience with MS Office, in particular MS Excel Preferred Qualifications:- Experience in procurement and purchasing, including supplier relationship managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a highly skilled Software Development Engineer in Test (SDET) to develop our test automation initiatives, particularly in the context of embedded systems. In this role, you will be taskedwith architecting, maintaining, and optimizing robust automation frameworks, automated test suites designed to validate both the software and hardware interfaces of our products. The position involves close collaboration with development and QA teams to ensure seamless, high-quality product releases.The ideal candidate will have experience with test automation frameworks, demonstrated expertise incoding automated tests from the ground up, and a solid understanding of software development andsystem integration principles. Specific expertise in embedded systems testing is essential, as this rolefocuses on developing and executing test strategies that ensure the functionality, performance, andreliability of our hardware-software integration. Candidates should have hands-on experience inprogramming test suites for low-level software and hardware interfaces, ensuring the robustness andreliability of our embedded products across various configurations.Key job responsibilitiesDesign and implement automated test suites to validate the functionality, interoperability, andreliability of WiFi network components and configurations.2. Develop test cases that cover a wide range of scenarios, including client roaming, mesh networkformation, load balancing, and failover.3. Leverage industry-standard testing tools and frameworks to measure and analyze keyperformance metrics such as throughput, latency, and coverage.4. Collaborate with the engineering teams to understand the product architecture, identifypotential points of failure, and incorporate feedback into the testing strategy.5. Contribute to eero's automation frameworks and infrastructure to help developer and QA teamsto implement test cases/suites.6. Analyze test results, report on system performance, and work closely with the developmentteam to address any issues or regressions.7. Stay up-to-date with the latest trends and best practices in wireless networking testing, andcontinuously improve the testing infrastructure and processes.8. Mentor and guide junior team members in test automation and quality assurance practices forwireless technologies.A day in the lifeThe wifi testing team is a lean team working on multiple aspects of the wifi stack from integration, maclayer functionality, routing & networking to host layer application level validation to improve the userexperience of our mesh solutions. You will be working in a fast paced environment and directlyinteracting with cross-functional teams and different stakeholders to drive decisions about the product.About the teamThe WiFi test and automation team in eero provides the most secure, fast, reliable and complete WiFirouter system to our customers. We innovate on behalf of our customers. The team members areworking closely to provide the best customer experience. WiFi team owns from design & development toquality assurance with dedicated WiFi labs. Basic Qualifications:- Experience with web services and REST APIs- Bachelor's degree or equivalent in Computer Science, Electrical Engineering, or a related- technical field.- 5+ years of experience in software testing, with a strong focus on test automation for wireless networking products.- Proficiency in python programming language- 4+ years of experience on various OS (linux/mac/windows)- 2+ years of experience with RF/WiFi equipment and tools Preferred Qualifications:- Hands-on experience with popular test automation frameworks and tools (e.g., Robot Framework, pytest, Selenium) applicable to wireless networking.- Familiarity with network performance testing tools and metrics (e.g., Iperf, iPerf3, Ookla Speedtest, etc).- Experience in maintaining & scaling up WiFi test labs- In-depth understanding of networking protocols such 802.11(ac/ax/be), Ethernet, (DHCP, DNS, ARP, ICMP)- Hands-on experience in setting up and configuring WiFi mesh networks is a significant advantage.- Experience with virtualization and containerization technologies (e.g., Docker, Kubernetes) for test environment management.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Los Gatos - 165,200.00 - 223,600.00 USD annually

Job DescriptionAmazon is looking for a motivated individual for the profile of Operations Manager I ( EU region) for managing day-to-day seller experience operations, executing established processes, and driving operational metrics within a defined scope. The individual will focus on BAU operations execution, seller performance management, and supporting program initiatives . The ideal candidate is detail-oriented, data-driven, and capable of managing a team of Operations Executives to deliver consistent operational outcomes.Key job responsibilities1. Seller Performance Management2. Reporting & Data Management3. Program Management & Innovation4. Analytics, Automation & Reporting Frameworks5. Cross-Functional Influence & Stakeholder ManagementA day in the life● Execute daily seller experience operations including proactive/reactive calling, escalation management, and rescue management● Monitor and drive seller experience metrics (FDPS, LSR, CR, DEA, FOPS, C2P) within the assigned seller cohort● Manage D+1 rescue operations, holiday management, and contingency management to ensure customer promise adherence● Conduct daily performance deep dives and implement corrective actions for underperforming sellersAbout the teamThe team manages External fulfillment channels for Amazon India. The team is responsible for performance, cost, quality and speed metrics. The team is structured regionally as well has a central team of Program Managers who drive critical initiatives. Basic Qualifications:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs. Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Logistics Supply chain Managers) business owners as they build and grow successful middle-mile businesses during a transformational time.Account Manager (Logistics Supply chain Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Logistics Supply chain Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.Key job responsibilitiesAs a Logistics Account Manager, you will manage a 25+ DSP accounts in AMZL core business across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.As Lead, Logistics Supply chain Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Logistics Supply chain Manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.The Logistics Supply chain Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.A day in the lifeSafety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.Performance: Deep dive to identify customer metric improvement opportunities.Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.Be the voice of the DSP within and represent them within the AMZL business.Experience: Improve driver standards to protect brand image.Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands. Basic Qualifications:- 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insightsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionNuestro equipo de ingeniería de mantenimiento y fiabilidad es una pieza clave del compromiso de Amazon con la innovación. Este equipo se asegura de que las herramientas y tecnologías que utilizamos evolucionen y se adapten a los cambios al mismo ritmo que Amazon. Como técnico/a sénior de ingeniería de mantenimiento y fiabilidad, nos ayudarás a ir siempre un paso por delante, adoptando las últimas tecnologías e identificando formas nuevas y más eficientes de trabajar. En este puesto, prestarás especial atención a nuestros procesos para ayudar a cumplir los exigentes estándares por los que nos regimos y pondrás en marcha mejoras para continuar avanzando.Key job responsibilities- Aplicar las mejores prácticas en el uso seguro de los equipos y supervisar al personal para garantizar que todos siguen los procesos correctamente.- Garantizar el rendimiento de los dispositivos mediante comprobaciones visuales, controles de estado y tareas de mantenimiento preventivo, y programar revisiones adicionales cuando sea necesario.- Supervisar al personal técnico que esté de turno para apoyar su desarrollo y actuar como primer punto de contacto para los/las ingenieros/as de mantenimiento y fiabilidad.- Resolver problemas en los equipos para reducir los tiempos en los que las operaciones se detienen, para que se puedan procesar los paquetes lo antes posible.- Ayudar a encontrar formas de mejorar constantemente los sistemas y homogeneizar los procesos en toda la red de la UE.A day in the lifeEn cada turno, estarás al frente de un equipo asegurándote de que todos sus integrantes cuentan con el material necesario y de que este funcione perfectamente. Eso implica la supervisión de los procesos para velar por el cumplimiento de las normativas y políticas, así como garantizar que se lleva a cabo el mantenimiento preventivo pertinente para aumentar el tiempo de actividad de los equipos.A partir de lo que observes en tus turnos, propondrás mejoras destinadas a incrementar la eficiencia y la productividad de nuestros sistemas y, más adelante, implantarás dichos cambios en todos nuestros centros de la UE. También deberás emplear herramientas como Scada, para supervisar los procesos a fin de garantizar su rendimiento, además de colaborar estrechamente con tu supervisor directo en las tareas administrativas.Tu lugar de trabajo estará en uno de nuestros centros operativos. Trabajarás por turnos, lo que pueden incluir algunos fines de semana y noches. A medida que vayas ganando experiencia en este sector tan fascinante de Amazon, podrás progresar hacia puestos más sénior. Basic Qualifications:- Título de bachillerato.- Experiencia previa relevante en un puesto de dirección técnica.- Experiencia relevante en disciplinas tanto eléctricas como mecánicas.- Experiencia relevante en el área de la automatización o con equipos de manipulación de materiales.- Nivel avanzado de español, tanto oral como escrito, y conocimientos básicos del inglés. Preferred Qualifications:- Los requisitos deseables son un plus, pero no son obligatorios para solicitar el puesto. Si cumples los requisitos básicos mencionados, nos encantaría conocerte.- Experiencia en entornos con multitud de contratistas y en diferentes ubicaciones en la interacción con multitud de contratistas y diferentes ubicaciones.- Entiendes los sistemas de control basados en PLC y los requisitos normativos.- Experiencia en el manejo de sistemas informáticos que permiten planificar el mantenimiento proactivo y registrar las tareas reactivas.- Titulación universitaria, preferentemente en una disciplina técnica, de operaciones o administración de empresas.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Enterprise Protection Program - Account Misuse Team (EPP-AM) is seeking a Security Engineer to lead the identification, investigation, and mitigation of insider threats to Amazon through advanced data analysis and threat hunting techniques.We seek a security professional who thrives on "diving deep" into complex data challenges and enjoys the technical aspects of threat hunting. The ideal candidate combines strong analytical and investigation skills with innovative thinking to develop "think big" solutions that advance our security capabilities. This role offers the opportunity to make a significant impact on Amazon's security posture while working with innovative tools and technologies in a collaborative, fast-paced environment. Key job responsibilitiesThreat Investigation & Analysis:- Lead daily investigations into active insider threats using data from internal and external sources- Build sophisticated queries and process large datasets to identify and pursue potential insider threat activity- Apply deep analytical skills to uncover complex security patterns and anomaliesInnovation & Tool Development:- Develop proactive, innovative projects that leverage technical expertise to create innovative solutions- Design and implement tools for detection, mitigation, and prevention of insider threat activity - Drive security process improvements to strengthen Amazon's internal threat protection capabilitiesCross-Functional Collaboration:- Partner effectively with HR, legal, engineering, analytics, and prevention teams to execute security initiatives- Deliver results both independently and through collaborative efforts across multiple partner teams- Contribute to team knowledge sharingLeadership & Impact:- Take ownership of complex security challenges- Contribute to strategic security planning and process optimization- Participate in on-call responsibilities (typically one week every two months)A day in the lifeDrive High-Impact Security Solutions: You'll tackle complex insider threat cases and spearhead strategic projects that directly reduce risk across Amazon's global operations. Each day brings unique challenges as you analyze threat patterns, investigate security incidents, and develop innovative approaches.Collaborate Across the Enterprise: Your day involves dynamic interactions with internal security stakeholders, engineering teams, and service partners across both Amazon and AWS. You'll facilitate cross-functional meetings, provide security expertise to diverse teams, and build relationships that enable effective threat mitigation.Lead Innovation and Process Development: You'll spend time designing and developing tools that streamline insider threat detection and response; identifying gaps in current processes and architect scalable solutions.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree in computer science or equivalent- 3+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience- 3+ years of scripting, programming, and security code review in a common programming language (non-internship) experience- Experience working with global teams and diverse partners- 4+ years of fraud investigation, abuse, cyber-crimes, or equivalent experience Preferred Qualifications:- Experience with AWS products and services- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate basic tasks- Experience in running SQL queries and data miningAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 159,300.00 - 202,400.00 USD annuallyUSA, WA, Seattle - 159,300.00 - 202,400.00 USD annually

Job DescriptionRegion Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy - services that every other team in the environment depends on. We are looking for a Windows Systems Engineer who knows Windows infrastructure and is ready to transform how we manage it. Our direction is Infrastructure as Code - we need someone who can support production services today while building the automation that eliminates manual operations tomorrow. You don't need to be a deep expert in every service we own, but you need to be comfortable operating across all of them and confident enough to codify their configuration and deployment. This is a hands-on role. You will support and maintain critical Windows services, build Ansible-based automation to manage them at scale, troubleshoot complex cross-service issues, and drive operational improvements that make our services more reliable and our team more efficient. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities - Support and maintain Windows infrastructure services across multiple isolated ADC environments: Active Directory, DFS, DHCP, DNS, ECM, and Group Policy - Build and maintain Ansible playbooks and PowerShell automation to manage service configuration, deployment, and lifecycle operations - Troubleshoot and resolve service issues across the Windows infrastructure stack, providing escalation support for Tier 1/2 teams - Migrate existing manual operational processes to code-defined, repeatable automation - Define and monitor service health metrics; build and maintain alarming that enables proactive response - Ensure services meet security compliance and hardening requirements in partnership with the Security Compliance team - Create and maintain operational documentation including runbooks, architecture diagrams, and standard operating procedures - Mentor junior team members on Windows infrastructure and automation practices - Participate in on-call rotation for service-impacting events A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamWe are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. Basic Qualifications:- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Experience administering, maintaining and operating Active Directory Windows based networks and networking basic skills and troubleshooting.- Demonstrated ability to script in the Windows environment using PowerShell.- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Experience operating in air-gapped or isolated network environments- Familiarity with ECM/SCCM/MECM for OS deployment and patch management- Experience with Git-based workflows and code review processes- Experience with AWS CI/CD configurations, pipelines.- Understanding of WSUS, PKI/certificate services, or identity management- Experience building monitoring and alerting for Windows servicesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 116,900.00 - 167,400.00 USD annuallyUSA, WA, Seattle - 116,900.00 - 167,400.00 USD annually

Job DescriptionAt Amazon, customer success drives our mission. The Production Planning Team optimizes capacity across Fulfillment Centers through innovative solutions planning. We seek diverse perspectives and experiences to strengthen our global operations and customer experience.This role requires expertise to develop network-wide strategies and drive operational excellence. Collaborate with multiple business teams including FC operations, HR, finance , supply chain, transportation, work force staffing and others.Key job responsibilities* Develop and execute short/medium/long-term operational plans to optimize staffing costs.* Supporting with warehouse staffing/capacity metrics forecasting using statistical modeling to drive a collaborative decision-make.* Responsible for warehouse processing capacity planning data to identify trends and improvement opportunities; focus on understanding data deviations, their root causes, and driving forward-looking opportunities* Analyze capacity planning data to identify trends and improvement opportunities and be able to present insights and recommendations to stakeholders.* Collaborate with global teams across Europe.* Support Production planning and cost optimization initiatives. Basic Qualifications:- Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization- 2+ years of with Excel experience, or Bachelor's degree- Experience defining and executing program requirements and using data and metrics to determine improvements- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in operations planning. Preferred Qualifications:- Experience with operations/supply chain- Knowledge of Six Sigma, Lean manufacturing efforts, transportation and logistics, or fulfillment and distribution centers- Experience ability to understand and devise new models that workOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionVocê quer trabalhar duro, se divertir e fazer história? Se sim, a Amazon pode ser a escolha de carreira certa para você. Nossas equipes de logística estão mudando a maneira como interagimos com clientes em todo o mundo todos os dias e resolvendo alguns dos maiores desafios logísticos enfrentados não apenas pela Amazon, mas também por toda a indústria.As equipes de transporte da Amazon trabalham para garantir a entrega de pacotes para clientes em todo o mundo. Sejam itens grandes ou pequenos, encontramos soluções para garantir que estamos cumprindo nossa promessa para os clientes.O Analista de Logística, ATS - Middle Mile é o owner operacional de Middle Mile para o programa HUB nas Delivery Stations. Com gestão de múltiplos veículos por turno, esta posição executa atividades diárias para garantir a melhor operação das rotas Hub, monitorando posicionamento de veículos, suportando o carregamento de rotas, acompanhando a performance em tempo real, resolvendo problemas operacionais e atuando como principal ponto de contato entre Amazon, carriers e motoristas.Vaga: 100% presencialLocal: Rio de Janeiro - RJESCALA: 6X1. É preciso ter disponibilidade de horárioKey job responsibilities- Monitorar o posicionamento em tempo real dos veículos de Hub, garantindo on-time positioning, departure e arrival- Acompanhar a disponibilização de pacotes no staging de outbound e escalar riscos e atrasos imediatamente- Suportar o carregamento das rotas e atuar na resolução de issues operacionais durante o turno- Ser o POC do time de LM Hub e LM DS para problemas imediatos- Consolidar dados de performance operacional (Late Positioning, Late Departure, Late Arrival) para subsidiar análises de performance- Organizar a passagem de turno e preencher reports operacionais diários- Garantir conformidade com os padrões globais de processos e contribuir com iniciativas de melhoria contínua- Mapear pontos críticos para correção de problemas Basic Qualifications:- Ensino Superior Completo;- Experiência em operações, logística, supply chain em segmentos de indústria, manufatura, e-commerce e áreas correlatas;- Vivência com resolução de problemas operacionais em tempo real;- Capacidade analítica para identificar padrões em dados;- Conhecimentos de Microsoft Excel. Preferred Qualifications:- Inglês intermediárioOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.