Amazon

Job DescriptionAre you a software engineer who thinks deeply about what it means to ship high quality code with confidence: not just your own code, but code written by AI, across the whole company? Amazon Software Builder Experience (ASBX) is hiring for a unique role: you'll be joining the team that owns Amazon's core testing platforms, and have a voice in setting the direction for AI-native software development at scale. You'll have a direct impact: helping create the future of human-guided, self-validating agentic coding for tens of thousands of world-class software engineers at Amazon. You will partner with your manager and teammates as a hands-on engineer in a dedicated team. Key job responsibilitiesYou will play a key role on a team as it designs, builds, ships, and operates testing platforms and AI-driven testing capabilities, by: - Quickly and reliably delivering high-quality technical solutions that delight our customers; - Building and operating distributed systems at global scale — serverless test orchestration, on-demand execution across every AWS region, and load testing platforms processing millions of transactions per day; - Demonstrating good taste in developer experience and tooling design through the SDLC; - Partnering with your manager and engineering leads to influence technical architecture and product roadmaps; - Meeting with customers to learn and help them achieve their goals; - Setting a high bar of technical and operational excellence, and empowering your colleagues to continuously meet and raise the bar. A day in the lifeYour customers are the tens of thousands of software engineers across Amazon, who are building AWS, Amazon.com, Alexa, and more. You'll be a hands-on engineer, building and operating systems at extraordinary scale: test platforms that are in the critical path of every deployment at Amazon, and AI capabilities already in daily use by tens of thousands of builders. You will partner with your manager and teammates to sustainably deliver high-quality customer outcomes. About the teamASBX Testing builds and operates Amazon's foundational testing infrastructure for the AI Development Life Cycle. Our platforms execute millions of tests per day across every AWS region: on-demand test execution, serverless orchestration, and global-scale load testing. Our AI systems make those platforms smarter: generating tests, diagnosing failures, and measuring whether a change carries enough evidence to ship. Our north star is a future where every team at Amazon has an AI-powered testing partner that helps builders ship high-quality software fast. We're early enough that you'll shape what this becomes, and operating at enough scale that your work has impact from day one. As a SDE II engineer, you are a force multiplier to your teammates as much as you are a developer. This role will be a great fit if you have both passion and experience balancing coding, mentoring, and communicating. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionAmazon Web Services (AWS) is seeking a Healthcare Solutions Architect to join our Healthcare & Life Sciences (HCLS) organization within AWS Industries. In this role, you will partner with healthcare providers, health systems, and healthcare ISVs to design cloud architectures that solve critical industry challenges. From clinical AI and interoperability to population health and provider workflows, you will help some of the nation's largest health systems and most innovative digital health companies accelerate their transformation on AWS.As a Solutions Architect, you will sit at the intersection of technology and healthcare delivery. You will bring technical depth, business aptitude, and the ability to lead architecture discussions with Enterprise Architects, Technical Architects, Cloud Architects, CMIOs, CTOs, Directors, VPs, and CXOs. You will articulate how AWS enables measurable outcomes across the healthcare value chain, from the point of care to back-office operations.You will craft highly scalable, flexible, and resilient cloud architectures. You will help organizations understand best practices for cloud-native healthcare solutions and guide migration of existing clinical and administrative workloads. You will define and build reference architectures for healthcare-specific use cases including clinical AI, ambient documentation, medical imaging, FHIR-based interoperability, real-time data pipelines, and generative AI applied to provider workflows.In collaboration with account management, professional services, support, product teams, and the AWS healthcare partner ecosystem, you will formulate and execute strategies to expand AWS adoption across provider organizations and healthcare ISVs.Key job responsibilitiesEnsure success in building, modernizing, and migrating healthcare applications, platforms, and services on AWS for health systems and ISV customersIn partnership with the account management team, formulate and execute a customer engagement strategy tailored to healthcare organizations and their unique regulatory, interoperability, and data challengesBuild prototypes, proofs of concept, and demonstration assets showcasing AWS capabilities in clinical AI, generative AI, ambient listening, medical imaging, FHIR interoperability, and healthcare analyticsEducate customers on the value proposition of AWS for healthcare, and participate in deep architectural discussions to ensure solutions meet compliance, interoperability, and scalability requirementsStay current on emerging health AI technologies, clinical AI models, and cloud-native patterns. Translate that knowledge into actionable guidance and reference architectures for healthcare customersEngage with healthcare ISVs and digital health companies to help them build, scale, and go-to-market on AWS. Serve as a technical advisor across the partner ecosystemConduct one-to-few and one-to-many training sessions to transfer knowledge to healthcare organizations considering or already using AWSAuthor or contribute to AWS customer-facing publications such as whitepapers, reference architectures, and blog posts focused on healthcare use casesAct as a technical liaison between healthcare customers, service engineering teams, and supportA day in the lifeYour morning starts with your AI agents already working. You open Amazon Quick, review overnight insights across your accounts, and jump into a call with a digital health ISV to architect their clinical AI platform for scale on AWS. Mid-morning, you build a generative AI prototype using Kiro that surfaces care gaps from unstructured clinical notes. After lunch, you walk a health system CTO through a live demo you built yesterday, not a slide deck. Between meetings, you're sketching a FHIR-native interoperability pattern and reviewing a medical imaging pipeline design. No two days look the same.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. That's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience Preferred Qualifications:- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communities- Experience in IT development or implementation/consulting in the software or Internet industries- Experience in design, implementation, or consulting in applications and infrastructuresAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 153,600.00 - 207,800.00 USD annuallyUSA, MA, Boston - 153,600.00 - 207,800.00 USD annuallyUSA, NY, New York - 169,000.00 - 228,600.00 USD annuallyUSA, TX, Dallas - 153,600.00 - 207,800.00 USD annuallyUSA, VA, Arlington - 153,600.00 - 207,800.00 USD annuallyUSA, VA, Herndon - 153,600.00 - 207,800.00 USD annually

Job DescriptionThe Data Engineer will own the data infrastructure for the Reverse Logistics Team which includes collaboration with software development teams to build the data infrastructure and maintain a highly scalable, reliable and efficient data system to support the fast growing business. You will work with analytic tools, can write excellent SQL scripts, optimize performance of SQL queries and can partner with internal customers to answer key business questions. We look for candidates who are self-motivated, flexible, hardworking and who like to have fun.About the teamReverse Logistics team at Amazon Hyderabad Development Center is an agile team whose charter is to deliver the next generation of Reverse Logistics platform. As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed data warehousing, querying and reporting system. Basic Qualifications:- 2+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell)- Knowledge of AWS Infrastructure- Knowledge of writing and optimizing SQL queries in a business environment with large-scale, complex datasets- Strong analytical and problem solving skills. Curious, self-motivated & a self-starter with a ‘can do attitude’. Comfortable working in fast paced dynamic environment Preferred Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Proven track record of strong interpersonal and communication (verbal and written) skills.- Experience developing insights across various areas of customer-related data: financial, product, and marketing- Proven problem solving skills, attention to detail, and exceptional organizational skills- Ability to deal with ambiguity and competing objectives in a fast paced environment- Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing and operationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begunAbout the teamIn Inbound, we are currently a team of 7 Area Managers, 5 Team Leads and 12 Process Assistants. Inbound process typically starts from unloading at dock till stowing in shelving area.This is followed by stowing of the shipment units in specific process paths using the recommended GL type. Basic Qualifications:- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel Preferred Qualifications:- Experience in customer-facing environment, warehousing, logistics or manufacturingOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionRapid and Rural Logistics is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This role can be located in Bellevue or Nashville corporate offices.Key job responsibilities* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2026+ variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to others Basic Qualifications:- Bachelor's degree- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 104,100.00 - 155,400.00 USD annuallyUSA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionWork as a brand/seller POC to ensure regular inventory replenishment and input metrics. Hand-hold multiple brands by supporting on inventory inbound. Work with Ops stakeholders to troubleshoot inbound issues. Primary contact for any brand escalation on catalogue/inventory/operations-related issues.Key job responsibilitiesOps/Vendor Support: Assist vendors in navigating and utilizing Amazon systems, tools, and processes, ensuring a seamless experience while improving their operational capabilities.In-Stock Planning & Demand Forecasting: Own end-to-end in-stock planning for assigned categories; execute demand planning using Excel templates and Python-based automation to drive forecast accuracy, reduce out-of-stock instances, and optimize replenishment cycles across the network.Python & Data Analytics: Leverage Python (pandas, NumPy, and related libraries) to automate demand planning workflows, build inventory health dashboards, analyze sell-through trends, and generate actionable insights for replenishment decisions.Training and Error Resolution: Provide training to vendors on catalog content, PO management, and shipment processes, while identifying and correcting errors; maintain accurate records of tasks performed.Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency through data-driven analysis and automation; actively participate in stakeholder meetings and calls.Communication and Coordination: Maintain strong communication with both internal and external stakeholders; manage vendor relationships through face-to-face interactions and handle escalations or updates.Multi-tasking and Problem-solving: Operate efficiently in a fast-paced environment, handling multiple tasks; address issues proactively and demonstrate a passion for operational excellence. Basic Qualifications:- Bachelor's degree, or Master's degree in supply chain management, operations, engineering, analytics or related field Preferred Qualifications:- Experience in in-stock planning, demand forecasting, or supply chain management within e-commerce/retail- Proficiency in Python (pandas, NumPy, data manipulation, and automation scripting)- Strong working knowledge of Excel/Google Sheets for demand planning templates and reporting- Ability to analyze large datasets to derive inventory health metrics and replenishment signals- Strong verbal and written communication skills with the ability to manage vendor relationshipsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company where customers can find and discover anything they might want to buy online.The On-the-Road (OTR) Manager I serves as the operational backbone of end-to-end last mile delivery within a Delivery Station. This role owns the complete OTR process, from route planning through final-mile execution, ensuring packages reach customers safely, efficiently, and on time. The OTR Manager I is directly responsible for managing delivery efficiency, optimizing the number of routes dispatched, and driving cost-per-shipment reductions while maintaining the highest standards of service quality.The OTR Manager I is accountable for achieving operational Key Performance Indicators (KPIs) and cost goals outlined in the strategic plan. These include, but are not limited to, On-Time Delivery rates, Delivery Success Rate (DSR), route density optimization, and Deliveries Per Hour. The overriding goal is to maximize customer satisfaction and, through this, long-term shareholder value.The OTR Manager I coaches and mentors the Process Assistant (PA) team, hourly associates serving as front-line leaders, to ensure that performance objectives are consistently met while building positive employee relations and developing bench strength for the organization. This includes setting clear expectations, providing real-time feedback, identifying high-potential talent, and creating individualized development plans that prepare PAs for progressive leadership opportunities.The successful candidate will continuously improve the efficiency of delivery processes and instill a culture of customer obsession, safety, and best-practice sharing across the station. This role also serves as a thought partner with cross-functional internal teams, including project teams responsible for launching new stations and designing innovative delivery models, contributing operational insights that shape scalable, cost-effective last mile solutions.Key job responsibilities· Create balance between “Work hard” and “Have fun” with associates under scope· Ensure the team execution to accomplish the business goals· Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations· Processes Mapping activities.· Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.· Follow up the KPIs of operations within the delivery station.· Actively supports and promotes organization change.· Dive deep analysis of KPIs· Support the ACES team, customer service or other upcoming goals.· Measure drivers’ performance, discipline and customer experience service· Internal audits execution.· Support and participate in the quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan.· Implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.· Implement and develop the delivery stations workflow and metrics according to the standard work and book of processes Basic Qualifications:- Bachelor's degree or equivalent- 1+ years of employee and performance management experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts- Speak, write, and read fluently in English- 2+ years of performance metrics, process improvement or lean techniques experience Preferred Qualifications:- 6+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about technology and solving hard problems? Do you want to grow your skills as you help us grow and scale the world's largest cloud computing service? Do you want to make history and have fun doing it? If so, Amazon Web Services Elastic Cloud Computing (EC2) is looking for people just like you! EC2 is at the core of AWS services and we are growing every day to meet the demands of our business as we continue to scale.EC2 Nitro drives the planet’s largest, fastest growing and most feature-rich compute cloud. Nitro is AWS’s ground-up design for virtualization at a global scale built on a fully custom stack of hardware, firmware and applications. Nitro has enabled EC2 to support Intel, AMD and Amazon’s custom silicon - Graviton - while raising the industry bar for security and performance across our product line. The EC2 Provisioning team is the assembly line for EC2, turning new servers into EC2 virtualized hosts running customer workloads across the globe. Every EC2 customer instance running on every host-type, in every data center , across the globe has passed through services operated by this team. EC2 Provisioning engineers become subject matter experts on distributed, asynchronous services running at global scale.The Network Provisioning team owns IP management for EC2. Our workflows vend IP addresses to every device attached to the substrate throughout their lifecycle, including rack ingestion, host provisioning, rack migration, and repair. In 2025, we expanded our scope to include the next generation console network built to support modern ML platforms. We take pride in operational excellence and are relentless driving improvements and simplifying our services. The infra and technologies needed to this are growing and innovating at rapid pace. Work is primarily done in Java and Go and includes the full lifecycle of software development, including requirements, system design, implementation, testing, monitoring, alarming and reporting. Software Development Engineers work closely with EC2 Principal Engineers and other technical leaders to refine technical direction, and then follow through with detailed analysis, designs, and high quality code.Key job responsibilitiesEC2 engineers are constantly challenged to think of unique and innovative solutions. The quality bar is high. As an engineer here, you will work on the hardest engineering problems in distributed systems at a massive scale and on multiple dimensions. You will exercise your intellectual curiosity, work with motivated teams of sharp individuals, and get insightful guidance from senior and principal engineers.A day in the lifeThis is a hands-on position in which you will own everything from end to end: requirements gathering, designs, design reviews, implementations, code reviews, incremental feature launches, operations, mentoring, and the driving of continuous improvement. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Phoenix - 70,000.00 - 90,900.00 USD annually

Job DescriptionAmazon has come a long way since opening on the World Wide Web in July 1995. Today, we operate retail websites in multiple countries across geographies, offering products in many categories (books, media, digital, electronics etc.) worldwide, and we still like to work hard, have fun and make history! The Amazon.com brand has become synonymous with a superior level of convenience, selection, low prices, and customer service. The Last Mile Planning team, within the LMT organization, is at the heart of our growing logistics network at Amazon. We build all the software that creates efficient route, station and capacity plans that operations uses to deliver billions of packages that Amazon customers order worldwide, right up to their doorsteps. We’re challenged to constantly improve and innovate on our vehicle routing/planning software and tools to better support fast delivery to customers. The technology innovations that are developed by the Last Mile Technology team scale our growing network and include a wide breadth of solutions from ML and operations research-based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together. The Pre Station Planning Technology team is one of the critical teams supporting and enabling Last Mile operations for Amazon Worldwide. We build software for demand forecasting, capacity planning, jurisdiction and topology management and fleet planning among other areas. All of these services help estimate the precise number of stations, vehicles, drivers and routes to deliver billions of packages to customers worldwide and have a high impact on cost as well as deliver efficiency. We are looking for a SDE with exceptional technical skills and a passion for delivering great software to join our team. As a member of this team, you will be responsible to own and deliver highly visible, innovative projects that directly impact the customer experience. You will be involved in driving the technical and architectural vision for a planning team that touches every Amazon package, as well as all the aspects of the software development cycle including scoping, design, implementation, testing & delivery of our product.Key job responsibilities- Define, design, and implement multi-tier distributed software applications.- Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals.- Must be able to design code and test major features, as well as work jointly with other team members to deliver complex changes.- Must be able to effectively collaborate in a fast paced environment with multiple teams in a large organization (software development, QA, Project/Release Management, Build and Release, etc.About the teamThe Pre Station Planning Technology team is one of the critical teams supporting and enabling Last Mile operations for Amazon Worldwide. We build software for demand forecasting, capacity planning, jurisdiction and topology management and fleet planning among other areas. All of these services help estimate the precise number of stations, vehicles, drivers and routes to deliver billions of packages to customers worldwide and have a high impact on cost as well as deliver efficiency. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services.A day in the lifeAn Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice. Basic Qualifications:- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse Preferred Qualifications:- Experience implementing algorithms using both toolkits and self-developed code- Have publications at top-tier peer-reviewed conferences or journalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 136,000.00 - 184,000.00 USD annuallyUSA, WA, BELLEVUE - 136,000.00 - 184,000.00 USD annually

Job DescriptionDo you thrive on driving innovation and building entirely new products from the ground up? Are you looking for a high-impact, global role where you can use your product management expertise to transform a critical part of Amazon's business? The Global Delivery Service Partner (DSP) organization is seeking an exceptional Senior Product Manager to lead a strategic initiative reshaping our global last mile delivery operations.At Amazon, we're constantly reinventing the customer experience, including how we fulfill and deliver orders. A key part of this is our Delivery Service Partner (DSP) program, which empowers small businesses to build their own delivery companies using Amazon's proven logistics technology and processes. These DSP partners form the backbone of our last mile delivery network across 20+ international markets, allowing us to provide a fast, reliable, and cost-effective delivery experience for our customers. In this role, you will own the product strategy and roadmap to introduce new Speed programs (Same Day, Sub Same Day, Amazon Now) for DSPs to complete Amazon deliveries at a global scale. This role will require the candidate to define the long-term product strategy and vision to meet DSP customer needs and the network demand for new modes of delivery. This is an unknown space with loads of complexity due to the difference in operations, technical capabilities, and regulation between business geographies and business lines. This leader will influence how we model last mile operations by defining best practices at a global scale, provide alignment between partner teams, influence senior leadership on the strategy and investment, and drive organizational change and transformative initiatives. The candidate possess financial acumen, strong problem-solving and creative thinking skills to lead end-to-end product development, from ideation to launch, for innovative last mile delivery solutions.This is a truly global role, with the chance to transform Amazon's last mile delivery operations in over 20 countries around the world. If you're looking to take your product management career to new heights, this position provides an exceptional platform to expand your expertise and make a significant impact on our global logistics network.The ideal candidate will have 5+ years of product management experience, ideally in logistics, supply chain, or a related field. You should thrive in a highly analytical, customer-centric environment and possess excellent communication and stakeholder management abilities. A background in technology innovation, process optimization or logistics is a plus. Our organization is based in the US, but we drive global operations across 20 countries. Domestic and international travel will be required 10-20% of the time. Outside of business travel, the role will require candidates to be in the office in New York (NY).This is a unique opportunity to make a significant impact on Amazon's global logistics network. You will have the chance to drive innovation that scales across our worldwide operations and shapes the future of how we fulfill customer orders. If you're looking to take your product management career to new heights, we'd love to hear from you. Basic Qualifications:- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- 5+ years of product or finance experience Preferred Qualifications:- MBA and/or advanced degree in business or finance- Previous experience in logistics industry or supply chain- Strong written and verbal communication skills, including the ability to partner with stakeholders and drive consensus toward mutual goals- Demonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environment- Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap and gain buy-in from stakeholders at all levels.- Ability to conceptualize complex interrelated applications and system platforms, as well as the ability to effectively communicate those systems to non-technical team members and business partners.- Experience building new products from experiments and owning roadmap strategy and definition.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 152,200.00 - 206,000.00 USD annually

Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Regional Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with a regional operations team to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. By leveraging lean principles and kaizens, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk to ensure a safe and healthful working environment for Amazon’s Associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals within your designated region. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team and give frequent and appropriate feedback to your WHS teams while ensuring they are executing to the core competencies of an Amazon WHS professional. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.- Measure the regions and sites’ performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives.- Deliver on-time and quality projects to Operations. Deliver quality projects on time to Operations.- Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Analyze Global Safety Peer Review results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other FCs.- Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the FC WHS Manager and WHS Associates in your assigned FCs.- Spend time at the fulfillment centers and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions.- Lead soft tissue injury reduction efforts by performing targeted Kaizens in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.- Review for effectiveness the deployed WHS tools and revise to ensure continual improvement.- Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment.- Ability to travel up to 50%- Office within one of the designated region's sites. Must be willing to relocate if not currently within region- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs. Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs.- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, MESA - 140,800.00 - 246,400.00 USD annuallyUSA, FL, Deltona - 140,800.00 - 246,400.00 USD annuallyUSA, FL, OCALA - 140,800.00 - 246,400.00 USD annuallyUSA, TX, Fort Worth - 140,800.00 - 246,400.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Surprise - 91,000.00 - 136,500.00 USD annually

Job DescriptionIn pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the NACF PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives.You will be expected to work onsite at an Amazon facility.Key job responsibilities- Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.- Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.- Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.- Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.- Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.- Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.- Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.A day in the lifeA typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence. Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives.Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust. You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial.Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues. Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best.About the teamAmazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management- 5+ years of human resources experience or a mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).- Experience using data and high-judgement to drive business decisions Preferred Qualifications:- Master's degree, or MBA- Experience supporting large employee populations in manufacturing, retail, distribution, or similar operational environments- Knowledge of employment law, employee relations, and HR compliance requirements- Experience resolving sensitive employee relations issues- Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner- Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement- Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NC, FAYETTEVILLE - 130,000.00 - 175,900.00 USD annually

Job DescriptionOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. To get there, we need exceptionally talented, bright, and driven people. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.The NA GPO EF team is looking for a Category Manager with a strong delivery record and proven project management experience to own strategic, tactical and cross-functional sourcing programs in external 3PL procurement.Job Description:The ideal candidate will be analytical with procurement experience in complex, international, or technical environments. The individual needs strong communication skills and the experience to influence and support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and demonstrates ownership in driving business goals, while being agile to manage change in a rapidly growing division. Key leadership traits required include the ability to influence and form strong partnerships with business leaders, and operational excellence in managing multiple complex and competing priorities simultaneously. The ideal candidate must have strong written skills and should be able to go through large sets of documents with ease. The candidate must have excellent computer skills in Word, Excel, Power Bi, Tableau, Quick sight and demonstrate an aptitude for AI and automation activities. Key job responsibilities· Drive appropriate commercial relationships with suppliers, with a principal objective of achieving the lowest total cost of ownership that meets the business’ goals, supported by a culture of continuous improvement with cost & performance benchmarks in use.· Lead sourcing engagements and competitive bidding (RFI, RFQ, and RFP). Achieve cost savings through projects including bidding and commercial negotiations.· Leverage proven negotiation strategies to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to Amazon Operations· Influence suppliers' processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend.· Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions.· Analyze and determine cost reduction opportunities by leveraging volumes, optimizing the supplier base and reducing total cost of ownership.· Analyze and understand data to create accurate forecasting.· Adapt to a fast paced, constantly changing environment.· Work with our team and business partners for the creation and continuous improvement· Develop mechanisms and metrics to track supplier performance related to forecasting, delivery, quality, and cost· Keys to success in this role include sound judgment and excellent written/verbal communication skills. The candidate should be able to extract insights from data, synthesize, and communicate clearly appropriate triggers and actions. Basic Qualifications:- 3+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of negotiations/cost savings, supplier excellence, and risk mitigation experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:- Support, mentor, and motivate your salaried and hourly workforce- Lead large-scope projects with site and regional impact- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Torrance - 91,000.00 - 136,500.00 USD annually

Job DescriptionAWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space.Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.Eligibility requirements:* Fluency in written and spoken German and English is required.* Successful applicants must have the legal right to work in Germany* Amazon will provide relocation support for successful applicants relocating within the European Union.* This position involves On-call responsibility.Key job responsibilitiesFirst and foremost this is a customer support role – in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.A day in the lifeAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree or above in computer science, engineering, mathematics or equivalent, or experience effectively communicating complex concepts through written and verbal communication- This role requires you to be a national of an EU member state- Excellent Oral/Written communication skill in the English and German language Preferred Qualifications:- Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)- Experience in one or more of the following: Big Data, DevOps, Security, Systems Administration, software development, cloud technologyAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe EMEA Energy and Water team is looking for a Water Infrastructure Manager to support scaling and growth across our Data Centre network. If you like to drive the development, implementation and construction of new water infrastructure. Your work will help deliver large-scale water projects, and water infrastructure projects that our infrastructure needs to renewably and strategically operate.AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- You will own the End-to -End delivery of off site water infrastructure solutions, from scoping to physical delivery. This requires you to project manage as the business and technical owner of all aspects of the delivery.- You will manage 3rd party design consultants, develop and document requirements, budgets, business cases, permitting and project schedules.- You will prepare project contracts, milestone payments and schedules; taking the contract through legal reviews and procurement pathways.- The role requires strong project management, technical competency in design and a programmatic leadership through legal and procurement to drive results.- You will multitask and re-prioritize and effectively lead deliveries based on ever changing business needs- You will build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.- You will prepare investment need/business case papers to secure internal funding for water reinforcement projects to secure water supply and discharges.A day in the life- Liaison with a wide range of regulators and external stakeholders (Water utilities, environmental agencies, health department, construction contractors etc)- Liaison with a wide range of internal stakeholders (Design Engineering, Environmental, Legal, Procurement, Construction, Real Estate etc)- You will leverage project management tools and techniques for all phases of the project lifecycle.- Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.- Ensure construction standards are followed and national construction regulation are complied with.- Create detailed planning packs to build scalable and future proof water infrastructure.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor’s Degree in Civil Engineering, Mechanical Engineering or related subject- Significant demonstrable work experience delivering water design infrastructure and engineering solutions for capital-intensive projects across diversified industries.- Verbal and written English skills are mandatory- Verbal and written German skills are mandatory- Experience managing end to end project scope, business case and infrastructure requirements, develop contract and draft documentation, request for proposals, and capital requests- Demonstrated experience with analytical and commercial skill set to review utility tariffs, water projects and contracts. Preferred Qualifications:- Demonstrated direct experience with the construction, operation, or maintenance of water infrastructure across different global regions- Advanced degree in Civil Engineering/Mechanical/Chemical/Environmental /Economics- Experience with fast track design/build projects and or multiple significant upgrade projects and ability to work with multiple stakeholders with varied requirements.- Analytical mindset that can identify gaps in requirements during project development, predict performance, and have the ability to provide recommendations on a short notice and with limited information.- Business experience in Europe, LATAM and/or Middle East.- Experience in program management, risk mitigation and reporting status reviews to management and internal customers.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business.As a Business Analyst in SPS, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.You will be responsible for analyzing and identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and within SPS and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.About the teamWW Selling Partner Services (SPS) provides services and solutions aimed at protecting our customers from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners.Demand Planning and Workforce Intelligence (DPWI) team in SPS is responsible for estimating the potential future risk on the Amazon platform and its stores using state of art machine learning algorithms and is responsible for translating those estimates into the investigator headcount requirement in each country. The team consists of Data Scientists, Business Intelligence Engineers, Business Analysts and Program Managers. Basic Qualifications:- 2+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages Preferred Qualifications:- Experience using very large datasets- Currently has, or is in the process of obtaining, a Bachelor's degree in Business, Computer Engineering, Computer Science, Data Engineering, Economics, Finance, Engineering, Mathematics, Machine Learning, Science, Statistics, or Symbolic Systems- Knowledge on GEN AI apps/tools (ex - QuickSuite, KIRO etc)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Descriptioneero is on a mission to make technology in homes and businesses just work — through fast, reliable, and secure connectivity. But fixing connectivity is only the beginning. We're building the foundation for small business solutions and smart homes by designing proprietary hardware, enabling it with intelligent software, and connecting it seamlessly to the cloud. Every product we ship reflects our commitment to delivering a world-class experience to every customer.As a Sr. Network Support Engineer (NSE) in the eero Support Engineering team, you'll join a global team of NSEs who investigate customer and fleet-impacting issues, serve as subject matter experts across product, engineering, marketing, and CX organizations, and provide escalation support to senior leadership. Your work will directly shape how we identify and resolve issues that impact the customer experience — ensuring we meet our commitments to customers worldwide. This is a high-visibility role where technical depth meets customer obsession: you'll drive resolution on complex networking challenges while influencing the tools, processes, and strategies that elevate our entire support organization.Key job responsibilitiesAs a Sr. Network Support Engineer in the eero team, you will:You'll serve as the organization's expert on networking, fleet monitoring, and customer support practices — handling complex network issues as the escalation point of contact for business leaders, IT staff, and managed service providers. Your technical depth will drive strategy defined by leadership, and you'll model troubleshooting methodologies that agents across all tiers follow.You'll work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations. This means investigating customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 agents, and translating findings into actionable improvements for the broader team.You'll also visit customer and partner locations to diagnose, repair, and install complex eero networks — bringing hands-on expertise where it's needed most. You'll participate in the on-call roster, handle incidents with urgency, and travel both domestically and internationally (up to 35%) on short notice as defined by leadership, with an emphasis on in-region travel to quickly resolve customer and partner issues.A day in the lifeAs a Sr. Network Support Engineer on the eero Support Engineering team, your day will involve serving as the go-to SME for our product suite — mentoring CX agents while working alongside them on complex customer issues. You'll balance deep-dive investigations into fleet-wide anomalies with real-time escalation support, collaborating cross-functionally with engineering and product teams to drive root-cause resolution. No two days look the same: one moment you're analyzing network telemetry data, the next you're coaching an agent through a tricky mesh topology issue.About the teamThe eero Support Engineering team is a globally distributed group of technical experts dedicated to delivering world-class connectivity experiences. We sit at the intersection of hardware, software, and cloud — partnering closely with product and engineering teams to ensure customer issues are resolved quickly and systemic problems are eliminated at the source. Our culture values curiosity, ownership, and collaboration. We celebrate team members who dig deep, challenge assumptions, and advocate relentlessly for the customer. If you thrive in fast-paced environments where your technical expertise directly impacts millions of connected homes, this is your team. Basic Qualifications:- Experience with networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related) at an advanced level- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner- Experience communicating technical details verbally and in writing- Experience directly working with engineering teams Preferred Qualifications:- Bachelor's degree or above in computer science- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security- Experience in Linux and Networking protocols, or experience in networking administration and troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities- Knowledge of UNIX command-line and network storage troubleshooting.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWork hard, have fun, make history. That's what we do every day at Amazon. As a key member within Amazon's Global Real Estate & Facilities (GREF) team, the Occupancy Planner role will support space allocations and coordinate with space planners to manage, assign, and report on plans for employees and teams.The Occupancy Planner will be expected to align real estate strategy to business needs in partnership with key GREF stakeholders and maintain a customer-centric approach. The role will partner with business managers and employees to implement workplace design, space planning, and move needs for their assigned region or cities, in order to inform supply and demand allocations and change requests. The role will be responsible for developing recommendations regarding workplace design and space allocation, and translate it into GREF's broader business requirements that enable effective solutions in alignment with Amazon's overall workplace strategy.The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable and consultative– providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.Key job responsibilities- Support real estate areas for space-related tasks, including space allocation and workspace design- Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support occupancy planning and space optimization- Act as a key liaison between occupancy planning teams, GREF partners, and business units. Ensure effective communication and collaboration to gather direction and align occupancy plans with business needs- Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals- Support defect resolution processes related to space allocation- Manage reporting on occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy- Oversee operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation- Identify opportunities for improving move and space management processes, implementing changes to enhance efficiency and effectiveness Basic Qualifications:- 5+ years of program or project management experience- 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of experience in Occupancy Planning or Space Planning for Commercial Real Estate Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Culver City - 74,200.00 - 129,800.00 USD annuallyUSA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually

Job Description• Generating attendance, quality, and productivity feedback in coordination with agencies.• Maintaining and updating the feedback tracker.• Ensuring all joining documents are completed and filed as per the onboarding checklist.• Ensuring visibility of new joiners across all required systems.• Maintaining employee files and documentation for audit readiness.• Coordinating with agencies to ensure smooth first-day onboarding formalities.• Educating new joiners on HR policies, processes, and systems.• Supporting the HRBP in planning and executing employee engagement initiatives on the shop floor.• Monitoring and highlighting attendance exceptions on a daily basis through Kronos and FCLM.• Tracking leaves, Loss of Pay (LOP), unscheduled overtime, and sixth-day overtime.• Resolving attendance and timekeeping deviations identified in Kronos.• Maintaining and monitoring manager leave records.• Generating daily HR MIS reports.• Preparing and sharing attendance reports.• Reconciling agency attendance data with Kronos records.• Validating overtime and NSA inputs received from agencies before sharing with managers.• Monitoring the issuance of warning letters related to disciplinary issues.• Ensuring agencies follow standard disciplinary processes and guidelines Basic Qualifications:- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- High school or equivalent Preferred Qualifications:- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis is a full-time, permanent, non-remote position based in Belo Horizonte - MG and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Brazil in order to be eligible for consideration.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing real-time, hands-on support at the station to ensure our customers receive their packages on time, as promised.As a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers via phone and email;- Empathizing with and prioritizing customer needs;- Upholding company values and treating every customer with respect;- Resolving issues and setting appropriate expectations with customers;- Clearly understanding and responding appropriately to customer concerns;- Consistently composing grammatically correct, concise, and accurate written responses to customer inquiries;- Approaching problems logically and with good judgment to ensure the best customer outcome;- Making quick and effective decisions on behalf of the customer.This is an on-site position with a 5x2 schedule, including weekends and holidays.A day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Helping resolve issues to ensure that the customer receives his package or a solution to their problem.Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses. Basic Qualifications:- High school or equivalent- Speak, write, and read fluently in English- Experience with Microsoft Office (Excel, Word, PowerPoint) and Outlook- Experience in Customer Service Preferred Qualifications:- Bachelor's degree in a relevant field or equivalent work experience- Experience in understanding performance metrics and developing them to measure progress against key performance indicators.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionUbicación: FC Hidalgo, Bondojito, Gustavo A. Madero, 07850 Ciudad de México, CDMX, MexicoHorario: Disponibilidad para rolar turnos día, noche y fines de semana.Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro galardonado equipo de Relay Operations es una parte clave para lograr ese objetivo. Amazon es una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que encontrará que abordamos las cosas de manera diferente aquí. Amazon está buscando un analista en el centro de operaciones de ROC (Relay Operation Center) para respaldar los recorridos de líneas nacionales y dar soporte a la operación. Esta función, será responsable de dar seguimiento al cumplimiento de los KPIs y de la en operación en general, así como de los transportes directos entrantes y salientes (Inbound/Outbound). Un analista facilita el flujo de información entre las diferentes partes interesadas (Centros de Cumplimiento, Transportistas, Centros de Clasificación y Estaciones de entrega)Brinda una resolución oportuna al problema en cuestión investigando y consultando herramientas internas, tomando decisiones en tiempo real y teniendo una comunicación efectiva con las partes interesadas.Un candidato ideal debe poder comprender problemas operativos y ser capaz de impulsar la experiencia del cliente sin comprometer tiempos de entrega y costos. El candidato debe tener la comprensión básica de la logística y debe poder comunicarse claramente en forma verbal y escrita. El candidato debe ser capaz de recomendar mejoras en los procesos y tener la pasión de llevarlas a cabo. También debe mostrar propiedad y puede realizar tareas repetitivas.Key job responsibilities- Supervise proactivamente la actividad de Line Haul para identificar, abordar y prevenir problemas potenciales- Desarrollar y ejecutar planes efectivos de recuperación del servicio según sea necesario- Identifique y elimine las causas raíz de los defectos para impulsar la eficiencia en las operaciones de transporte de línea de Amazon- Trabaje dentro de varias limitaciones de tiempo para satisfacer las necesidades comerciales críticas, mientras mide e identifica las actividades realizadas y garantiza que se cumplan los requisitos del servicio.- Apoyar las iniciativas de mejora continua para ayudar a mejorar la eficiencia y la calidad del proceso- Seguimiento en vivo de tráileres y resolución de incidencias u organización de alternativas en caso de cualquier incidencia- Retroalimentación al equipo de Programación y Gestión de Line Haul sobre observaciones operativas para respaldar procesos mejorados y ajustes/consideraciones de planificación según sea necesario- Trabajar en un entorno dinámico con la capacidad de empatizar y priorizar las necesidades del cliente- Demostrar propiedad para resolver problemas desafiantes de los clientes, escalando cuando sea necesario- Gestionar la creación semanal de los horarios del transportista nacional y modificarlos si es necesario#AmazonMexico Basic Qualifications:- High school or equivalent diploma- Experiencia en monitoreo de transporte- Experiencia en procesos administrativos Preferred Qualifications:- Licenciatura concluida en ingeniería industrial, ingeniería logística, Administración o similar- Nivel intermedio en Paquetería Microsoft Office- Ingles B1Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.