Amazon

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Physical Requirements:- Lifting and moving material up to 40 pounds each- Working in cramped and/or elevated locations- Bending, lifting, stretching, and reaching- Standing and walking for up to 8+ hours a day- Ascending and descending ladders, stairs, and gangways safely and without limitation- Work in an industrial environment- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).- This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Key job responsibilities- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors- Performing on-call duties and participating in scheduled maintenance and change management activities- Contributing to documentation and process improvement initiatives based on your analysis of operational issues- Helping to interview, train and onboard new team membersA day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution- Show a strong aptitude for troubleshooting and problem solving- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting- Are biased to act in the absence of direction or support- Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. Basic Qualifications:- 1+ years of computer networking experience- 1+ years of Linux operating systems experience- Bachelor's degree in Information Technology, Computer Science, or a related field- Experience in computer networking- Experience working with Linux operating systems- Can lift and rack equipment up to 40 pounds- Experience with computer hardware troubleshooting and repair- 1+ years of computer/server hardware troubleshooting experience, or experience related IT- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience Preferred Qualifications:- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing system- Experience with cabling infrastructure best practices and methodologies- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles- industry standard certification (CompTIA, CCENT, or Network+)- Knowledge of UNIX/Linux operating system- Behavioral interviewing and hiring experience- Experience training and onboarding of new team membersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Wharton - 30.00 - 54.00 USD hourly

Job DescriptionHow would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! A day in the lifeDay in the Life of an EOT Tasked with driving innovation while reducing operational costs in the facilities. Drive projects with moderate complexity. Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). Perform rack installs, rack decommissioning, operational readings and facility management. Provide key performance indicators to senior engineers. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. Ensure all safety procedures are adhered to while performing work. Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio. Role may support more than one location/site. Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull Basic Qualifications:- 2+ years of Microsoft Office products and applications experience- 2+ years of electrical and mechanical facilities maintenance experience- 2+ years of electrical or mechanical, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience Preferred Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Experience in data center engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Wharton - 37.00 - 65.00 USD hourly

Job DescriptionJoin our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Physical Requirements: • Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position • Work in an environment requiring provided ear protectionThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Key job responsibilities• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) • Perform rack installs and rack decommissioning within internal SLA • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from conception to completion • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. • Role may support more than one location/site.A day in the lifeThis role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. Basic Qualifications:- 2+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of electrical and mechanical experience Preferred Qualifications:- Associate's degree in related field, or technical degree in related field- Experience reading and writing procedures, technical documents, and engineering drawingsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Wilmer - 37.00 - 65.00 USD hourly

Job DescriptionAmazon is looking for passionate Graduate Software Development Engineers (SDEs) to join our team.Amazon/ AWS offers a unique, inclusive work environment where you’ll be able to work on the A to Z of problems, at scale, for real customers. You’ll join a team solving challenging problems with innovative software solutions, building global software at scale every day and having a ton of fun while you do it.We are a group of engineers that values diversity and collaboration to help each other succeed as a team. Bring your experiences, perspectives and skills to help build a great shopping experience for customers all around the world. We're looking for developers with a passion for solving challenging problems, learning on the go and working with teammates to have a global impact.Key job responsibilitiesYou will own the development of software end to end, from working with stakeholders on requirements through to owning the ongoing operations of the software that you build at scale. You will work with a great, global team to tackle new challenges. You will have the opportunity to experiment and learn from your successes and your failures.Apply today to join our incredible team building software for our customers around the world. Have fun and build great software! Basic Qualifications:- You must be in the final semester/ trimester of a university undergraduate or postgraduate degree , or have completed your university studies within the past 24 months of applying.- Able to commence a role from Jan - June 2027- Enrolled/Completed a degree in Computer Science, Computer Engineering, Information Technology or relevant tertiary institution- Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Knowledge of Perl or other scripting languages- Experience with distributed systems, algorithms, and relational databases- Experience in optimization mathematics (linear programming, nonlinear optimization) Preferred Qualifications:- Experience developing in a Linux environment- Experience developing software on Amazon Web Services (AWS) platforms- Ability to effectively articulate technical challenges and solutions- Deal well with ambiguous/undefined problems; ability to think abstractlyAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for passionate Graduate Software Development Engineers (SDEs) to join our team.Amazon/ AWS offers a unique, inclusive work environment where you’ll be able to work on the A to Z of problems, at scale, for real customers. You’ll join a team solving challenging problems with innovative software solutions, building global software at scale every day and having a ton of fun while you do it.We are a group of engineers that values diversity and collaboration to help each other succeed as a team. Bring your experiences, perspectives and skills to help build a great shopping experience for customers all around the world. We're looking for developers with a passion for solving challenging problems, learning on the go and working with teammates to have a global impact.Key job responsibilitiesYou will own the development of software end to end, from working with stakeholders on requirements through to owning the ongoing operations of the software that you build at scale. You will work with a great, global team to tackle new challenges. You will have the opportunity to experiment and learn from your successes and your failures.Apply today to join our incredible team building software for our customers around the world. Have fun and build great software! Basic Qualifications:- You must be in the final semester/ trimester of a university undergraduate or postgraduate degree , or have completed your university studies within the past 24 months of applying.- Able to commence a role from Jan - June 2027- Enrolled/Completed a degree in Computer Science, Computer Engineering, Information Technology or relevant tertiary institution- Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Knowledge of Perl or other scripting languages- Experience with distributed systems, algorithms, and relational databases- Experience in optimization mathematics (linear programming, nonlinear optimization) Preferred Qualifications:- Experience developing in a Linux environment- Experience developing software on Amazon Web Services (AWS) platforms- Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.- Applications and Assessment Process: Selected candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend three virtual interviews, focusing on our Leadership Principles.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced services sales professional, you will be responsible for: - Leading business development efforts by engaging customers and driving high-value engagements- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential- Advocating for customers while balancing AWS business objectivesAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing Basic Qualifications:- Experience in technology sales, consulting solution sales or account management, preferably in cloud services.- Experience with sales targets, business development, and driving customer satisfaction- Experience with cloud technologies and IT strategies- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.Masters/MBA degree preferred. Preferred Qualifications:- Excellent communication, presentation, and negotiation skills- Ability to build and maintain C-level client relationships- Financial acumen with the ability to analyze and report on key performance metrics- Technical proficiency to understand and articulate AWS services and solutions- Strategic thinking and problem-solving skills- Excellent storytelling and active listening abilities- Established network of senior leadership in the Thailand large corporatesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHave you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner.We are seeking an enthusiastic, customer-obsessed Manager Research Science with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery.As a Manager Research Science, you will:1. Address business challenges through building compelling cases and using data to influence change across the organization2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans4. Manage multiple high-impact projects simultaneously5. Work with technology teams and product managers to develop new tools and systems supporting business growth6. Communicate with and support various internal stakeholders and external audiences7. Implement scheduling solutions, improve metrics, and develop scalable processes and toolsThe ideal candidate will have:- Extensive experience in operations research and data-driven decision making- Strong analytical and problem-solving skills- Robust program management and research science skills- Ability to work with a team and make independent decisions in ambiguous environments- Customer-obsessed mindset with a focus on improving the Amazon delivery experienceThis role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space!Key job responsibilities1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis4. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options5. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journalsAbout the teamWe are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company. Basic Qualifications:- Master's degree in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field, or PhD or equivalent research experience and 5+ years of building machine learning models or developing algorithms for business application experience- Develop complex time series forecasting algorithms for demand prediction and resource allocation Preferred Qualifications:- Experience programming languages such as C/C++, Python, Java or PerlOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionLeo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.We are looking for talented technicians to help full-scale production of the Kuiper satellites. The success of Kuiper depends on the quality, reliability, cost, manufacturability, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution. Key job responsibilitiesKey job responsibilities- Follow work instructions and safety procedures- Assemble and test with emphasis to detail, an assortment of LRUs, electrical-mechanical assemblies, avionics, or other complex aerospace builds- Participate in process improvements, maintain floor stock inventory- You will independently execute and prioritize work to meet company deliverables- Execute test procedures for component and system level testing maintenance- Champion safety requirements in all designated zones and work locations- Ensure lab equipment is maintained and calibrated- Supports some preventative maintenance activities on test equipment and data acquisition systems- Your work may include contributing to improving SOPs and safety proceduresExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.The starting pay for this role in Washington State is up to $33.50 / hour and employees are eligible for incremental raises based on tenure. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.Additional Requirements:Willing to work 4 / 10s as assigned:- Willing to work overtime and weekends as needed.- Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position- Able to lift-up to 25lbs. unassisted Basic Qualifications:- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment- 1+ years in a high traceability manufacturing environment, or relevant trade school certification- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches)- 1+ years working with test tools and test methods that adequately validate the system- Experience reading, interpreting and working from engineering documentation and/or drawings Preferred Qualifications:- Experience operating thermal and vacuum test equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, WA, REDMOND - 33.00 - 36.00 USD hourly

Job DescriptionAs a Senior PD on our team, you will be responsible for the mechanical design, development, and quality of consumer electronic products. We are looking for candidates who thrive in a fast paced start-up like environment and want to invent the future. In the role, you will wear many hats in working on the system design down to quick turn prototypes, manufacturing production process, testing, and quality control. You will play a role in defining processes and methods to improve the productivity of the entire team. You will identify and initiate investigations of production technologies, prototype and test solutions for product features, and design and validate production designs that deliver an exceptional user experience. You will work in a small PD team to create a new experience and work with the team at large to ensure a functional and beautiful product. To be successful you need to be highly motivated, understand how to solve problems and dive deep while delivering to the highest standards.You will demonstrate a strong working knowledge of mechanical systems, with expertise in systems integration; the desire to learn from new challenges and the problem solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and be able to communicate their ideas and concepts both verbally and visually. Candidates must demonstrate an ability to integrate feedback and to respond quickly to changing contexts and work environments.In this role, you will:• Research into materials and component technologies to scope development opportunities• Work with multiple discipline engineering to deliver good part design• Lead failure analysis and solution validation to complete successful product development• On-site factory to perform system level failure analysis and engineering validation.• Support positive team interactions to accomplish program objectives• Provide cross-functional program integration support to ensure team success• Lead contract manufactures deliver quality work the whole product development cycle• Work with contract manufacturing partners and cross functional team through the design-for-manufacturing process and engineering verification stages required to move the product from prototype to production.• Apply technical expertise to problem solving throughout product lifecycle Internal job description Basic Qualifications:- Bachelor's degree or above in Mechanical Engineering- Experience in English-language communication skills, both written and verbal- Experience using one or more of the following technologies (e.g., AutoCAD, Rhino, Revit, SolidWorks, CREO, SketchUp, KeyShot, etc.) to deliver high quality models and designs- • 7+ years experience on consumer/handheld product development- • Strong problem-solving skill- • Experienced in DOE, statistics analysis and failure analysis on consumer/handheld product- • Experience creating surface model and top-down design architecture- • Knowledge of Tolerance Analysis and Statistical Process Control (Cp, CpK) Preferred Qualifications:- Master's degree or equivalent- Experience with high-volume/high-quality finish consumer electronics enclosure materials- Experience integrating component modules (I/O, Displays, Batteries, etc.)- • Analytic problem solving skills, including knowledge of 8D, Six Sigma, DOE or similar disciplines- • Demonstrated leadership and mentoring skills- • Proficiency with Design for Cost and Design for Manufacture for consumer productsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis role can be performed in either Barcelona or Madrid in Spain, Milan in Italy or London, UK Corporate offices. There will be travel required up to 30% of the time, mostly within the EMEA region. Amazon's Global Corporate Employee Relations (GCER) team seeks a senior labor relations leader to own and shape our regional LR strategy, drive programmatic excellence, and elevate the employee experience across EMEA. As Senior EMEA Labor Relations Manager, you'll operate across two dimensions: - Regional LOB ownership: Serve as the dedicated LR leader for one of Amazon's largest lines of business at EMEA regional level — owning the end-to-end labor relations strategy, stakeholder relationships, and risk posture across all EMEA markets for that LOB. - Southern Europe, Middle East LR depth: Provide specialised, hands-on strategic LR support for Spain, Italy, and emerging markets across the Middle East — high-complexity environments with active collective frameworks, and growing headcount requiring dedicated expertise. Reporting to the EMEA LR leader, you'll set strategic direction, contribute to cross-regional LR programmes and capability development, and drive outcomes that balance employee trust with business velocity at scale. This role requires the ability to operate at both strategic and tactical levels — setting the vision while rolling up sleeves to deliver. Key job responsibilitiesStrategic Leadership & Programme Ownership: - Set and drive the multi-year labor relations strategy for your assigned LOB across all EMEA markets - Own end-to-end LR programme design, execution, and continuous improvement at regional scale - Lead proactive risk identification, scenario planning, and mitigation across countries - Shape and influence GCER-wide frameworks, playbooks, and operating models - Represent EMEA LR in global forums and cross-functional leadership discussions ERB Governance & Stakeholder Influence - Influence VP+ stakeholders and business leaders on LR strategy, risk posture, and investment decisions - Partner with Legal, PXT, Public Policy, and business leadership to drive aligned outcomes Change Leadership & Innovation: - Lead complex, multi-country change programmes (restructurings, tool deployments, policy changes) - Drive innovation in LR delivery — including automation, data-driven insights, and scalable frameworks - Own the LR lens on regional business initiatives, ensuring compliance and trust are built in from Day 1 Basic Qualifications:- Bachelor's degree or equivalent- Experience in employee relations, labor relations, or labor/employment law- Regional LR experience across EU/EMEA- Specialised LR expertise in Spain and Italy, Knowledge of EU labor laws, collective regulations, and co-determination frameworks- Experience leading and developing teams- Experience managing complex, multi-country LR programmes in a matrix environment- Experience influencing and advising VP+ leadership on strategic workforce matters- Fluent in written and spoken English (CEFR, C2) and Spanish and/or Italian (CEFR, C2). Preferred Qualifications:- MBA, JD, or relevant advanced degree- Experience operating across the broader EMEA region (Middle East and Africa)- Direct experience managing ERB relationships in Southern European consultation environments- Demonstrated success building LR functions or programmes from the ground up- Strong bias for action with proven ability to simplify complexity- Experience with data-driven decision making and LR analytics- Track record of converting ERB relationships from compliance-driven to trust-driven- Ability to deliver results in fast-paced, ambiguous, high-growth environments- Experience in tech-sector or corporate (non-operations) labor relations- Experience supporting large, complex lines of business at regional scaleAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis role can be performed in either Barcelona or Madrid in Spain, Milan in Italy or London, UK Corporate offices. There will be travel required up to 30% of the time, mostly within the EMEA region. Amazon's Global Corporate Employee Relations (GCER) team seeks a senior labor relations leader to own and shape our regional LR strategy, drive programmatic excellence, and elevate the employee experience across EMEA. As Senior EMEA Labor Relations Manager, you'll operate across two dimensions: - Regional LOB ownership: Serve as the dedicated LR leader for one of Amazon's largest lines of business at EMEA regional level — owning the end-to-end labor relations strategy, stakeholder relationships, and risk posture across all EMEA markets for that LOB. - Southern Europe, Middle East LR depth: Provide specialised, hands-on strategic LR support for Spain, Italy, and emerging markets across the Middle East — high-complexity environments with active collective frameworks, and growing headcount requiring dedicated expertise. Reporting to the EMEA LR leader, you'll set strategic direction, contribute to cross-regional LR programmes and capability development, and drive outcomes that balance employee trust with business velocity at scale. This role requires the ability to operate at both strategic and tactical levels — setting the vision while rolling up sleeves to deliver. The applicable collective agreement for this role is CCNL per i Dirigenti di aziende del Settore Industriale. The position is classified at level Dirigente or above, depending on the candidate’s skills, competences and experience.The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy - 98,800 EUR gross annually.Key job responsibilitiesStrategic Leadership & Programme Ownership: - Set and drive the multi-year labor relations strategy for your assigned LOB across all EMEA markets - Own end-to-end LR programme design, execution, and continuous improvement at regional scale - Lead proactive risk identification, scenario planning, and mitigation across countries - Shape and influence GCER-wide frameworks, playbooks, and operating models - Represent EMEA LR in global forums and cross-functional leadership discussions ERB Governance & Stakeholder Influence - Influence VP+ stakeholders and business leaders on LR strategy, risk posture, and investment decisions - Partner with Legal, PXT, Public Policy, and business leadership to drive aligned outcomes Change Leadership & Innovation: - Lead complex, multi-country change programmes (restructurings, tool deployments, policy changes) - Drive innovation in LR delivery — including automation, data-driven insights, and scalable frameworks - Own the LR lens on regional business initiatives, ensuring compliance and trust are built in from Day 1 Basic Qualifications:- Bachelor's degree- Experience in employee relations, labor relations, or labor/employment law- Regional LR experience across EU/EMEA- Specialised LR expertise in Spain and Italy, Knowledge of EU labor laws, collective regulations, and co-determination frameworks- Experience leading and developing teams- Experience managing complex, multi-country LR programmes in a matrix environment- Experience influencing and advising VP+ leadership on strategic workforce matters- Fluent in written and spoken English (CEFR, C2) and Spanish and/or Italian (CEFR, C2). Preferred Qualifications:- MBA, JD, or relevant advanced degree- Experience operating across the broader EMEA region (Middle East and Africa)- Direct experience managing ERB relationships in Southern European consultation environments- Demonstrated success building LR functions or programmes from the ground up- Strong bias for action with proven ability to simplify complexity- Experience with data-driven decision making and LR analytics- Track record of converting ERB relationships from compliance-driven to trust-driven- Ability to deliver results in fast-paced, ambiguous, high-growth environments- Experience in tech-sector or corporate (non-operations) labor relations- Experience supporting large, complex lines of business at regional scaleAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about helping innovative startups build and scale on AWS? We're looking for a driven Account Manager to join our UKI Startup ISV segment, focused on identifying and nurturing the next generation of unicorns.We’re looking for a Startup Account Manager to engage with UK Software growth and scale startups. As a Startup Account Manager, you will help drive the growth of your customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies. Key job responsibilitiesIn this role, you will be responsible for driving and growing revenue, establish AWS as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to customers while providing a great customer experience. You are passionate about software startups, a self-starter who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless, helping your customers to leverage state-of-the-art technologies on AWS to innovate and become the next disrupters.Do you look around corners for ways to engage and service customers? Are you passionate about startups?Your responsibilities will include• Ensure customer satisfaction• Drive revenue and market share in a defined territory or industry vertical.• Hit revenue and goal targets• Develop and execute a comprehensive account/territory plan to manage and grow numerous accounts concurrently• Create & articulate compelling value propositions around AWS services• Accelerate customer adoption• Maintain a robust sales pipeline• Work with partners to extend reach & drive adoption• Compete and win strategic accounts from competitorsAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Experience and track record of exceeding sales goals- Experience selling cloud solutions at a software company or equivalent- 7+ years of IT/Tech/Cloud sales experience in closing new and existing business and carrying quota- Knowledge of core cloud computing concepts including compute, database and higher order capabilities like microservices, analytics, serverless and AIML- Knowledge of UK Startup landscape and passion for helping startups grow Preferred Qualifications:- MS degree, or MBA- Experience (technical or educational) in Engineering or Computer Science- History of working for, or selling to tech startupsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs a Content and Engagement Specialist, this role encompasses developing, activating, and optimizing non-paid strategies that reduce the need for paid marketing while engaging candidates through personalized, relevant communications. In this position, you will demonstrate a detailed understanding of content marketing and candidate engagement, understanding the relationship between content quality and application conversion rates. The role requires a highly analytical mindset as well as creativity to identify content gaps and opportunities. The ideal candidate will have strength in tactical sides of marketing, consistently using data to inform content and engagement decisions, while having great passion to learn to be strategic. In this role, you will be the single point of contact for content and engagement initiatives with a focus on Japan and potentially cover other regions in the future, serving as the bridge between local needs and global stakeholders.At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.Key job responsibilities• Develop, activate, and optimize non-paid marketing strategies such as email, SMS, content marketing, and UI/UX enhancements that reduce dependency on paid channels. Implement best practices from paid channels to enhance organic and referral channel performance.• Manage end-to-end owned channels marketing campaigns, from requirements gathering and design through development, testing, launch, and reporting.• Analyze existing marketing automation workflows to identify and implement optimization opportunities that improve both performance metrics and candidate experience.• Analyze, report on, and optimize against key metrics including click-through rates, open rates, conversions, and engagement using Adobe Analytics and platform-level data to measure effectiveness and identify improvement opportunities.• Recommend and implement iterative A/B testing to continually improve performance through optimized messaging, targeting, and send strategies.• Engage with candidates and drive them to start applications through personalized, relevant communications based on where they are in their job-seeking journey. Create targeted messaging that resonates with different candidate segments.• Identify content gaps between what is available and the ideal content needed to convince job seekers to consider Amazon hourly wage roles and apply. Develop comprehensive content strategies by partnering with the creative team that address these gaps and drive application conversion.• Work with local and global teams to initiate content creation, constantly ensuring content is up-to-date, accurately reflects our product offerings, and serves its purpose. Communicate local market needs effectively to global stakeholders.• Co-lead Japan-specific projects related to content, engagement, and web experience. Manage cross-functional initiatives from conception through implementation in the local market.• Ensure all recruitment content remains current, relevant, and effective. Regularly audit and refresh content based on performance data and market feedback.• Leverage data analysis to measure content effectiveness, identify improvement opportunities, and tell compelling stories that drive stakeholder buy-in.• Prepare reports and presentations that clearly articulate local challenges, proposed solutions, and results to both Japanese and international stakeholders.A day in the lifeYour day begins by reviewing performance metrics across non-paid channels—specifically analyzing email and SMS campaign data including open rates, click-through rates, and conversion metrics alongside broader content engagement indicators. You identify which initiatives are driving the highest quality applications and which need optimization.You'll spend time in CRM tools building and testing automated candidate journeys, ensuring segmentation logic is accurate and personalization tokens work correctly. Throughout the day, you collaborate with your local Japan team on market-specific content and engagement needs, working with Creative on email designs, and coordinating with developers on HTML edits or technical troubleshooting.You're constantly analyzing candidate journey data and workflows to understand where content gaps exist, how to address them effectively, and opportunities to improve automation and personalization. You navigate seamlessly between Japanese and English communications, communicating local market insights to global teams and adapting global best practices for the Japanese market.You balance executing today's scheduled campaigns with planning future launches and optimizing existing automated flows. You conduct A/B tests, multivariate testing (MVT) on subject lines, messaging, and send times, then analyze results to inform future strategies. The ideal candidate leverages data to gain insights and solve problems, has an eye for design, and brings content strategy skills to the role. You think strategically and execute flawlessly, understanding data workflows, customer segmentation, automation and personalization, and testing best practices.You're continuously balancing immediate tactical needs with long-term strategic planning, taking time each day to ideate on new engagement approaches that will reduce paid marketing dependency. You lead and contribute to project meetings, review content drafts, and ensure all materials accurately represent Amazon's employer brand promise while resonating with Japanese job seekers. As part of our work model, you collaborate closely with Japan local hiring teams, local and global marketing and tech colleagues, and external partners to deliver exceptional candidate experiences. About the teamWorkforce Staffing (WFS) hires thousands of Amazonians every year in Japan. The Attraction, Influence & Marketing (AIM) achieves high-volume hiring goals by delivering exceptional, multi-channel candidate experiences, engaging and hiring job seekers with maximum efficiency and precision. Leveraging paid digital advertising, owned channels, web experience, and local grassroots efforts, the WFS Talent Marketing team delivers quality candidates at scale. Practicing transformational thinking empowered by leading-edge tech and tool development, this team constantly innovates new processes to increase marketing efficiency. The Japan team specifically focuses on adapting global strategies to local market needs while maintaining strong connections with regional and global stakeholders. As part of our 5-day in-office model, you participate in collaboration sessions, brainstorm in huddles, and strengthen connections through networking, and utilize onsite facilities. Come build the future with us. At Amazon, we're building the future one innovative product, service, and idea at a time. Join our team where you can:- Embrace the challenge of transforming how we attract and engage talent at scale across Japan- Bring your voice to shape marketing strategies that resonate with diverse candidate audiences- Accelerate your growth through exposure to marketing technology and data-driven decision making- Chart your own path by taking ownership of initiatives that directly impact Amazon's ability to hire the best talent Basic Qualifications:- 3+ years of professional non-internship marketing experience in content marketing, digital marketing, or customer engagement- Solid skills in reading and writing in both Japanese and English- Experience using email and CRM platforms- Thorough understanding of email and SMS marketing best practices and ability to learn our in-house email & SMS platform quickly- Strong communication skills to clarify local needs to global stakeholders- Strong project management skills to lead projects and ensure implementation in the local market- Ability to understand complex product offerings and market-specific nuances, and to translate that into compelling content- Demonstrated experience using data to drive content and engagement improvements- Proven track record of managing multiple projects simultaneously- Experience working in cross-functional and cross-cultural team environments Preferred Qualifications:- Experience in recruitment marketing or talent acquisition- Knowledge of non-paid marketing channels including organic search, referral programs, and content marketing- Experience managing content for Japanese market audiences- Experience with A/B testing methodologies and campaign optimization- Background in employer branding or employee value proposition development- Familiarity with web analytics tools and content management systems- Experience working with external partners such as job boards or content agenciesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a hands-on, operationally focused Rack Lifecycle Team Manager to join our Infrastructure Operations team, owning the day-to-day execution of rack lifecycle operations within data center sites. This role is responsible for the full continuum of rack operations — from demand intake and rack landing, through Late Binding cabling, rack installation and handoff, to end-of-life decommissioning — at the site level.You will lead a team of data center technicians, translating organizational capacity goals into executed deliverables on the floor. As a tactical leader, you are the single accountable owner for ensuring every rack needed for customer capacity lands on time, is cabled and installed to standard, has no install blockers at handoff, and is decommissioned safely and compliantly at end-of-life.Your work directly supports AWS's ability to deliver infrastructure capacity to customers reliably and at the lowest possible cost, while maintaining the highest standards of safety, security, and environmental compliance.Key job responsibilitiesRack Delivery & Installation· Lead planning and execution of network deployments including rack installs, structured cabling, fiber trunks, and MMR/CFA builds to meet committed customer capacity dates· Coordinate site readiness, RSPC readiness (Rack Space Power Cooling); ensure racks are landed, cabled, and ready for cabling patching and install per standards· Proactively identify and drive resolution of blockers across permits, site access, facilities, power, cross-connects, and vendor dependencies· Drive cross-team coordination with DCO, DCEO, LOG, security, CDP, Supply chain, Transport and GND during deployment waves, running escalation touchpoints and daily stand-ups as needed· Ensuring rack installations are as per MOP/SOP and documenting the handovers for later refences and improvementsCabling Infrastructure (Late Binding)· Own scope for fiber/copper cabling, patching schedules, and labeling standards for the site· Validate OTDR/power testing and as-built documentation; ensure cabling meets quality standards and capacity requirements before handoff· Maintain cabling infrastructure governance including CMDB accuracy and port map integrity post-installation· Identify systemic cabling quality gaps and implement corrective actions to improve cycle times and first-pass qualitySupply Chain & Logistics· Track rack, cable, optics, and network BOM from PO to site; monitor lead times, logistics, customs clearance, and site inventory levels· Flag supply chain risks to schedule early and coordinate with procurement, logistics, and vendor partners on mitigation plans· Ensure material availability aligns with deployment timelines; maintain site-level inventory accuracyStakeholder Management & Blocker Removal· Serve as the single point of contact for internal customers, DC Ops, facilities, transport, and vendors for site-level rack lifecycle activities· Run daily and weekly war rooms during deployment waves; provide timely status updates and escalate blockers to senior leadership as needed· Build effective working relationships with cross-functional partners to ensure alignment and uninterrupted delivery executionRack Decommissioning (Decom)· Own the site-level decommission pipeline for EOL racks; coordinate with Capacity Planning, Network Operations, and DCLM/ALM teams to schedule graceful shutdowns with zero service impact· Lead physical decommission activities — device wipe, media destruction, cable removal, power disconnect, asset de-tagging, and rack removal — ensuring full MOP and EHS compliance· Track and recover reusable assets (optics, cables, PDUs, hardware); coordinate RMA, liquidation, or secure disposal per AWS Reverse Logistics and Environmental policies· Validate that reclaimed power, cooling, and U-space is accurately returned to the available pool; drive re-use to defer new builds and improve TCO· Ensure data hygiene post-decom including DCIM/CMDB updates, IPAM releases, port map reconciliation, and circuit/cross-connect documentationGovernance, Metrics & Reporting· Track and report on site-level KPIs including: racks landed vs. plan, Late Binding cabling completion %, capacity ready dates, received vs. installed cycle time, decom backlog vs. flightpath goal, and shipment achievement %· Define and enforce site-level policies, SOPs, and governance frameworks aligned with AWS standards and industry best practices across all rack lifecycle phases· Provide accurate, data-driven reporting on delivery performance, blockers, and improvement initiatives to the Cluster Manager and senior leadership· Champion adoption of tooling (e.g., Boost, MARS, ALM/DCLM) to reduce manual effort, improve data accuracy, and accelerate delivery cycle timesHandover & Documentation· Ensure clean, documented handoffs to Data Center Operations teams with updated CMDB/DCIM records, port maps, test results, and completed workflow sign-offs — with zero blockers at handoff· Maintain accurate and current records in DCIM/CMDB, IPAM, and related systems throughout all lifecycle phases· Ensure all as-built documentation, cabling records, and workflow completions are captured and auditableTeam Leadership & Operations Management· Lead, coach, and develop a team of data center technicians; manage staffing, scheduling, and day-to-day workforce planning for the site· Conduct regular team meetings, drive performance accountability, and ensure appropriate training and skill development across all lifecycle functions· Translate organizational goals into actionable team objectives; manage sprint planning, team output quality, and SLA compliance· Participate in recruiting, onboarding, and performance management; make staffing recommendations in partnership with manager and HR· Foster a high-performance, inclusive, and safety-first team cultureA day in the lifeAs the Rack Lifecycle Technicia for your site, no two days are the same. You might start your morning reviewing the site's daily rack landing dashboard, checking in with your technicians on an active cabling wave, and triaging a supply chain delay flagged overnight. By midday, you could be on the data center floor coordinating a rack placement with facilities, validating a power sign-off checklist before a network device install, or running a decom stand-up to confirm MOP readiness for an EOL rack removal. In the afternoon, you might be updating CMDB records following a completed handoff, reviewing your team's KPI performance ahead of a weekly operations review, or coaching a technician on structured cabling standards. Your role is tactical and hands-on — you execute with your team, remove blockers in real time, and hold the line on quality and schedule at the site level.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree or equivalent, or 4+ years of education or related field experience- 3+ years of direct people management, including managing managers or senior individual contributors experience- 2+ years of relevant discipline work, or 5+ years of data center engineering or operations experience Preferred Qualifications:- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- 2+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience, or experience related IT- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)- industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility- Experience managing and negotiating contracts and vendor relationshipsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Retail team is seeking a program manager to operate as a Centre of Excellence (CoE) and will be responsible for designing, building, and maintaining scalable mechanisms, tools, and programs that serve all product categories across the AU Retail organization to drive advertising success at scale. In this pivotal role, you will be responsible for building and executing a groundbreaking program that provides strategic guidance and support to Amazon’s largest Retail vendors in their advertising efforts.As a program manager, you will own programs across all categories, reporting infrastructure, vendor education, and partner ecosystem management. You will coordinate a network of Amazon Ads subject matter experts (SMEs) who deploy and execute programs at the vendor level within their respective Product Families. Your primary responsibilities will include:1. Program Development and Management:• Maintain, optimize, and expand a suite of programs across all product categories including partnership with Agencies and Tech Partners, improved Ads investment on ASINs during Amazon tent-pole events, exploring opportunities to increase Ads participation during other deal events throughout the year, Vendor Education, and supporting internal stakeholders.• Develop and refine processes, methodologies, and tools to enhance vendor engagement and drive successful advertising strategies.• Own the strategic roadmap for Retail × Ads programs; design accountability frameworks, decision rights (RACI), and communication protocols across PM and Ads SMEs.• Build, manage and track a program to support our vendors at scale to onboard to Amazon preferred partner network.2. Vendor Education, Reporting and Data:• Own the reporting infrastructure - build dashboards, write and maintain data queries, consolidate cross category financial data for Monthly and Quarterly Business Reviews (MBR/QBR). Engage with internal senior stakeholders (Retail leadership, Ads leadership, Ads SMEs) to present data insights and drive decisions.• Design and produce vendor education programs (webinar series, training decks) in partnership with the Amazon Advertising team; manage webinar logistics, scheduling, content production, and post-event reporting.• Design and deliver internal Retail team training on Advertising strategy and create scalable training modules for vendor managers and brand specialists teams.3. Cross-Functional and SME Coordination:• Manage and coordinate a network of PF-level Subject Matter Experts (SMEs); define accountability frameworks, intake processes, and deployment protocols for cross-PF programs.• Arbitrate cross-PF decisions and conflicts; own the escalation path to L7 Sponsor for unresolved disputes; set precedent for program governance.• Serve as the single Centre of Excellence for all Retail × Ads programs — owning program design, methodology, tooling, and reporting across the AU Retail organisation.• Foster relationships with external partners (advertising agencies, tech partners to expand vendor support capabilities.• Coordinate with JP/WW Ads counterparts on programs with international scope.To succeed in this role, you should have a strong analytical mindset, exceptional communication and stakeholder management skills, and a proven ability to navigate complex environments. Experience in advertising, marketing, or a related field is highly desirable, along with a deep understanding of Amazon’s ecosystem and vendor relationships. Experience in program governance, operating model design, and managing distributed teams is highly valued. Proficiency in data analysis, dashboard creation, and business review preparation is essential.Join the Retail team and play a pivotal role in scaling advertising success across Amazon Australia’s Retail portfolio. Lead programs that drive measurable vendor growth and unlock advertising revenue opportunities.Our team operates out of our Sydney CBD office (conveniently located near many transportation options).Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities• Own and maintain a reporting infrastructure (dashboards, queries) to consolidate cross category advertising data and goal tracking; prepare and present Monthly/Quarterly Business Reviews with insights and action plans.• Facilitate cross-PF program connects and weekly Office to support vendor managers and brand specialists and drive program adoption.• Build and manage relationships with internal stakeholders across Retail (PF Leads, Category Leaders, vendor manager/brand specialist), Advertising team, and external partners (agencies/tech partners) to drive adoption at scale. Define and maintain the PM-SME Scope & Accountability Framework - decision rights, escalation protocols, and operating model documentation for the Retail × Ads program.• Design and deliver vendor webinar series and internal Retail team training programs; coordinate content with Amazon Advertising team, production and legal teams.About the teamThe Retail × Ads program operates as a Centre of Excellence within Amazon Australia Retail. It designs, builds, and maintains scalable advertising-focused programs that serve all Product Families. The CoE works alongside PF-level Subject Matter Experts (SMEs) who deploy programs at the vendor level, and partners closely with the Amazon Advertising team to bridge Retail and Ads capabilities. Basic Qualifications:- Experience defining and executing program requirements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon builds fast and behind every new Fulfilment Center, Sortation Center, and Delivery Station is a cost estimate that had to be accurate, defensible, and ready when decisions need to be made. We're looking for a Cost Engineering Manager who will deliver construction cost engineering services to Amazon's North America Design & Construction stakeholders producing the estimates, cost models, and analytical outputs that inform capital investment decisions across Amazon's NA infrastructure network.This role is high-impact, high-variety, and technically engaging. You'll deliver a range of estimates across a diverse portfolio of NA building types and project scopes, from multi-site retrofit programs to one-off capital projects, where site conditions, design parameters, and scope ambiguity make every engagement a unique analytical challenge. You'll partner with cross-functional teams from early concept sketches through bid-ready construction documents, combining construction domain expertise with collaborative problem-solving to produce cost intelligence that directly shapes business outcomes.The core deliverable is construction cost estimates, and the role is within Amazon's Global Procurement Organization, Sourcing Excellence pillar, which means you'll also have the opportunity to expand into broader cost engineering disciplines: should-cost modeling that anchors supplier negotiations, and value engineering initiatives that challenge specifications and drive design-to-cost outcomes. You will work closely with AI and Market Intelligence Solutions, leveraging AI-powered tools daily to accelerate analysis, build scalable costing datasets, and contribute to the development of next-generation automation that multiplies the team's reach.Key job responsibilities - Deliver independent, bottom-up construction cost estimates for NA Design & Construction stakeholders across Amazon's building portfolio: spanning retrofit, expansion, and new-build scopes across multiple building types and network segments - Develop cost estimates from early-stage concept inputs through RFP-ready construction drawing sets, adapting methodology and analytical depth to available information at each project phase - Build and maintain programmatic estimating templates for multi-site programs (such as interior renovations, mechanical system replacements) where scope consistency allows template-driven efficiency - Produce one-off bottom-up estimates for projects where unique site conditions, non-standard design, and scope ambiguity demand deep analytical judgment (such as automation retrofits, site hardening, ad-hoc retrofit requests) - Generate high-level ROMs for early-stage project exploration when data is limited and design direction is still evolving - Leverage AI-powered tools as a default part of your workflow; using automation for data gathering, cost benchmarking, and pattern recognition while applying expert judgment on complex, ambiguous scopes - Contribute to the development of scalable AI solutions by curating project data, validating model outputs, and identifying where automation can absorb routine estimation work - Collaborate with preconstruction managers, design engineers, and category managers to gather site-specific inputs, validate assumptions, and communicate cost risks - Peer review estimates and cost models produced by teammates to ensure consistency, accuracy, and alignment with current market pricing - Maintain and update cost data libraries as required with latest market bids, labor rates, and material pricing to keep cost intelligence grounded in reality - Over time, expand into should-cost modeling, benchmarking, and value engineering activities on construction projects as part of the broader Cost Engineering services within Sourcing Excellence pillarAbout the teamCost Engineering answers one fundamental question for Amazon: Are we paying the right price? We combine deep technical expertise with advanced analytical methodologies; should-cost modeling, cost estimation, market intelligence, and cost driver decomposition, to deliver transparent, fact-based insights that empower Amazon teams to make decisions with confidence. Our vision is to make cost transparency a strategic capability across the organization, ensuring every procurement and business decision reflects what something should cost, not just what the market offers. We cover billions in managed spend across multiple categories globally with exponential growth since the team formation in 2022. Basic Qualifications:- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field- Experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or in other Commercial Development and Construction related disciplines Preferred Qualifications:- Experience operating within at least two disciplines within the construction industry, such as Contracting, Owners Representation, Architecture, Design and Engineering, Commercial Development, analysis and control of construction costs or similar- Experience in project management in construction and contracts management- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- AI&Automation: Comfortable working with AI and automation as a default part of your workflow, not as an experiment, but as how things get done. You should be willing to use AI-powered tools for cost benchmarking, estimating, modelling and pattern recognition, curate project data to feed scalable models, validate automated outputs with expert judgment, and identify where automation can absorb routine work so you can focus on the complex and ambiguous. Experience contributing to AI tool development in an estimating or procurement context is a strong differentiator.- Experience managing structured cost data and supporting back-end estimation workflows: organizing inputs, maintaining cost libraries, and ensuring data integrity across project portfolios. Proficiency with CostX or equivalent takeoff and cost modeling software is strongly preferred. Familiarity with Amazon's internal estimating systems and tools is a plus but not required; what matters most is a demonstrated ability to pick up new platforms quickly and maintain discipline in data management practices.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. We are looking for a detail-oriented individual to join our Data Center Engineering Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. As part of this team, you will ensure that the data center Mechanical, Electrical, and Plumbing (MEP) infrastructure operates at 100% availability. Simultaneously, you will ensure delivery of first-class customer service to the teams and groups within the data centers.You will be responsible for ensuring that all electrical, mechanical, and fire safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within data centers that is owns and operates.In addition, you will manage large scale, high impact projects, and new region support, from conception to completion. Your projects will involve large amounts of independent work. You will also need to collaborate with external support groups in local and global settings. These groups include engineering, automation, procurement, and finance. You will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. In the performance of your duties, you will be expected to drive innovation and resiliency, while reducing operational costs in the facilities. KEY JOB RESPONSIBILITIES• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations• Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.• Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites• Operate independently, with limited direct management• Assist in the design and build-out of new facilities• Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability• Perform root cause analysis of equipment failures and complete reports on weekly basis• Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams• Ensure all safety procedures are adhered to by vendors, and AWS staffPHYSICAL REQUIREMENTS• Work at height, and from ladders• Perform physical tasks during the shift• Work in a noisy environment, with ear protectionKey job responsibilities• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations• Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.• Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites• Operate independently, with limited direct management• Assist in the design and build-out of new facilities• Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability• Perform root cause analysis of equipment failures and complete reports on weekly basis• Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams• Ensure all safety procedures are adhered to by vendors, and AWS staffPHYSICAL REQUIREMENTS• Work at height, and from ladders• Perform physical tasks during the shift• Work in a noisy environment, with ear protectionA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. EEO/AccommodationsAWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us.AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience in vendor management- Experience in a data center or other critical environment- Experience in data center engineering or operations- Experience with Microsoft Office including Outlook, Word, and Excel Preferred Qualifications:- Electrical or mechanical Journeyman License- operating engineering license such as DC II, DC III, or equivalent- Experience in construction or project managementAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Sr. SDE, and lead futuristic agentic AI initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.As a Sr. SDE, you'll drive the development and scaling of real-time Agentic AI solutions that power our next-generation communication features. You'll work closely with cross-functional teams, including product management, sciences, design, and engineering, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent communication experiences. You'll also lead the design and architecture aspects of these advanced AI systems into Alexa's core experience and ensure a high quality bar and CX for our customers.Key job responsibilitiesAs part of our team, you will design and develop large-scale agentic AI systems that power Communications features on Alexa.You will collaborate with cross-functional teams to understand a range of Agentic AI requirements and deliver solutions that ensure high data quality and availability. You will also contribute to evaluating and implementing new technologies to improve our Alexa systems and support team members through knowledge sharing and technical guidance.Experience with full-stack development, distributed systems, agentic AI and machine learning will be valuable as you work across various layers of our technology stack to ensure end-to-end data excellence.About the teamAlexa Connections aspires to make Alexa+ the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionLooking for your next challenge? North America Sort Centers (NASC) are experiencing explosive growth and looking for a skilled, highly motivated and experienced leader with a strong delivery record to join the NASC Network Operations Control (US and Canada). The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected to address increasing operational complexity from the evolution of new processes such as containerization, heavy-bulky freight, international shipping, customer returns, and Amazon Robotics solutions.In an effort to drive operational excellence in the Sort Center network, Network Operations Control will be first line of defense and it will provide 24x7 support to our operations, engage with rest of the network and manage site/node/network contingencies proactively. Network Operations Control will monitor key leading indicators across the network upstream and downstream round the clock to mitigate customer risk and standardize network response to risk.The NOC Specialist is responsible for managing volume and workflow of multiple Sort Centers from a centralized location. This individual will provide real-time visibility to site flows, performance, and customer facing risk. Serving as a liaison between site leadership and network support teams NOC Specialists will execute risk mitigation tactics. This role is not remote and does require you to be local to Tempe, AZ.Key job responsibilities• Manage NASC customer shipment workflows using automated tools and web platforms• Maintain constant and proactive virtual communication with Sort Center Operations leaders regarding shipment workflow status’• Trials of new tools and systems and provide feedback on functionality, while gathering Sort Center Operations feedback• Construct post-mortem reports on shift successes or failures, relative to established operational goals or thresholds• Act as an advisor to Sort Center Operations leaders and provide recommendations and guidance to ensure the maintenance of a strong partnership and achievement of common goals: delivering for customers• Drive risk management strategies for Sort Centers to ensure Service Level Agreements for customer shipments are met• Able make business decisions based on data that drive cost reduction and enhanced customer experience Basic Qualifications:- 2+ years of Microsoft Office products and applications experience- 2+ years of Microsoft Office (Word, Excel, and Outlook) experience- high school diploma or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Work 40 hours/week, and overtime as required Preferred Qualifications:- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, AZ, Tempe - 22.00 - 23.00 USD hourly

Job DescriptionAmazon is seeking energetic, self-motivated Delivery Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Delivery Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups; and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.As a Delivery Trainer, you are responsible for establishing the right delivery training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates’ questions and finding the answers if you are not sure of the correct response.As a Delivery Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain and maintain their Driver Qualification File (DQF), and be eligible to drive in accordance with Department of Transportation (DOT) requirements.Key job responsibilities• Facilitate daily training classes for up to 30 people, including in-station classes and drive-alongs• Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities.• Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation.• Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.• Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined.• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.• Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.• Drive, maneuver, and load/unload a truck as scheduled using approved equipment (dolly, etc.), with or without reasonable accommodation.• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.• Work outside and drive different motor vehicles over the road.• Drive in accordance with DOT requirements.• Stay connected to the operation by participating in on-road processes on a regular basis• Be a resource to the delivery station for driver training-related questions• Work different shifts and travel to support other sites, up to 50% travel.• Work as a peer trainer on an as needed basis to support the business.• Motivate, coach, and provide feedback to Delivery Associates during Training• Travel to multiple sites within 50 miles of the home station and have reliable transportation• Operate and navigate a 26,000 pounds or less vehicle• Effectively operate a GPS• Associate may be required to gain DOT Regulation Qualification as a condition of the role• Work 40 hours/week, and overtime as requiredAbout the teamWhat else does the team have to offer? We’re glad you asked!• Earning your non-CDL DOT Regulated Qualification, paid by Amazon.• Opportunity to work outside and drive new innovative vehicles over the road.• Long-term growth potential via comprehensive training in transportation with Amazon. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Are 21 years of age or older Preferred Qualifications:- Experience delivering training both to individuals and groups- 2+ years of professional driving experience- Bachelor’s Degree or 2+ years Amazon experience- Knowledge of instructional theories: adult learning, on the job learning, knowledge management theories, virtual and classroom instruction- Strong organizational, interpersonal, and communication skills- Proven ability to deal with ambiguity and competing prioritiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, CA, Chula Vista - 23.00 - 24.00 USD hourly

Job DescriptionIT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future. Key job responsibilities- Support end-user equipment and your building’s IT infrastructure - Help with key network projects, like the IT setup of new Amazon buildings - Suggest new processes that improve the way Amazon uses IT in its operational sites - Train and mentor IT techniciansA day in the lifeYou’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch. No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow. About the teamOps Tech Solutions (OTS) is the field IT organization responsible for first level troubleshoot of IT issues in our FCs, distribution centers and other sites. Basic Qualifications:- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience troubleshooting in a multi-user high availability environment- Experience in IT client, server, and network service delivery- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting- Valid EU driver's license- Advanced proficiency in Italian (C1 level) and English (B2 level), verbally and in writing Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco CCNA/CCNP, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in complex problem solving, and working in a tight schedule environment- Experience in a fast paced, dynamic organization- Experience in customer-facing roles- Experience of working with common network and internet protocols such as, network management protocols, network communication protocols and network security protocolsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are hiring an Operations / Senior Operations Manager for across miles for multiple locations. We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.• Well-rounded leadership capabilities and people management skills.• Ability to adapt to evolving situations • Ability to work in ambiguous situations.• Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.• Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.• Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.• High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.• Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Key job responsibilities• Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.• Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.• Ensure enough bandwidth in these sites for peak time volume management.• Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.• Conduct the performance appraisals of team members and mentor them for handling efficient operations.• Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.• Analysis of the data reports to identify performance bottlenecks and improve the performance.A day in the life• Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc. • Lead daily stand ups, WBRs, MBRs and peak preparedness calls.• Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.• Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience. • Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.Years of experience: 4+ years of experience in operations/Logistics/Supply chain Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are hiring an Operations / Senior Operations Manager for across miles for multiple locations. We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.• Well-rounded leadership capabilities and people management skills.• Ability to adapt to evolving situations • Ability to work in ambiguous situations.• Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.• Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.• Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.• High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.• Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Key job responsibilities• Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.• Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.• Ensure enough bandwidth in these sites for peak time volume management.• Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.• Conduct the performance appraisals of team members and mentor them for handling efficient operations.• Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.• Analysis of the data reports to identify performance bottlenecks and improve the performance.A day in the life• Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc. • Lead daily stand ups, WBRs, MBRs and peak preparedness calls.• Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.• Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience. • Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.Years of experience: 4+ years of experience in operations/Logistics/Supply chain Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.We are hiring an Operations / Senior Operations Manager for across miles for multiple locations. We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.• Well-rounded leadership capabilities and people management skills.• Ability to adapt to evolving situations • Ability to work in ambiguous situations.• Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.• Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.• Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.• High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.• Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.Key job responsibilities• Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.• Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.• Ensure enough bandwidth in these sites for peak time volume management.• Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.• Conduct the performance appraisals of team members and mentor them for handling efficient operations.• Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.• Analysis of the data reports to identify performance bottlenecks and improve the performance.A day in the life• Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc. • Lead daily stand ups, WBRs, MBRs and peak preparedness calls.• Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.• Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience. • Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.Years of experience: 4+ years of experience in operations/Logistics/Supply chain Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEl equipo de ingeniería de mantenimiento y fiabilidad (RME) de Amazon es fundamental para nuestras operaciones, ya que se encarga de mantener la maquinaria esencial en funcionamiento de forma permanente. Como técnico/a de mantenimiento, te encargarás de revisar una gran variedad de maquinaria y espacios de trabajo, velando siempre por las buenas prácticas en materia de salud y seguridad. Ayudarás a proteger a los miembros de tu equipo y a prevenir las interrupciones de la actividad. Nuestros/as técnicos/as de mantenimiento y fiabilidad multiplican la disponibilidad y calidad de nuestra maquinaria, además de procurar la mejora del entorno operativo.Key job responsibilities- Llevar a cabo tareas de mantenimiento proactivo y de prevención de una gran variedad de equipos.- Realizar reparaciones reactivas y diagnósticos de averías en un almacén de distribución en funcionamiento.- Utilizar las herramientas más modernas para maximizar la eficacia de los equipos.- Respetar todas las políticas y prácticas en materia de salud y seguridad. - Contribuir al desarrollo y la formación de los empleados en prácticas.- Trabajar en proyectos de mejora continua e implantar buenas prácticas en distintos centros de la UE.A day in the lifeNuestros/as técnicos/as de mantenimiento y fiabilidad trabajan sobre el terreno en nuestros centros, lo que les permite responder rápidamente ante cualquier problema que surja con la maquinaria. Te encargarás del mantenimiento preventivo planificado de los equipos de nuestras instalaciones para garantizar que funcionen con seguridad. Como técnico/a de ingeniería de mantenimiento y fiabilidad, también deberás reaccionar con celeridad ante cualquier avería, investigando, identificando y aplicando soluciones lo antes posible. También propondrás mejoras a largo plazo.Te encargarás de las tareas diarias de mantenimiento, como pintura y fontanería, codo con codo con los miembros sénior de tu equipo, y te pondrás en contacto con contratistas si hace falta ayuda externa. Trabajarás en distintos turnos para garantizar que nuestros centros cuentan con un servicio de asistencia las 24 horas del día, lo que permitirá a Amazon realizar sus entregas a la velocidad acostumbrada. About the teamNuestro equipo de ingenieros de mantenimiento y fiabilidad (RME) se encarga de que nuestros sistemas funcionen a pleno rendimiento. Nos caracterizamos por nuestra gran aptitud técnica y nuestra excelente capacidad para el trabajo en equipo, liderados por unos responsables con gran experiencia. Nuestro trabajo comprende el mantenimiento, la reparación y la solución de problemas relacionados con los equipos en toda nuestra red mundial de centros de distribución. El equipo cuenta con una serie de perfiles de dirección que se encargan de supervisar el desarrollo de tecnologías fascinantes, algunas de las cuales solo existen en Amazon.Nuestro equipo se ocupa de la mayoría de los aspectos técnicos de Amazon, desempeñando tareas que van desde la instalación de sistemas automatizados de embalaje hasta la supervisión del mantenimiento general de un centro o la reparación de equipos clave de distribución. Esto incluye adaptar los edificios a la legislación vigente, para que todo el personal esté seguro y nuestras instalaciones funcionen con la mayor eficiencia posible. El equipo de RME, al igual que ocurre en otros departamentos de Amazon, ofrece numerosas oportunidades de progresar profesionalmente.Todo nuestro trabajo gira en torno a reducir los periodos de inactividad en los centros de operaciones cruciales de Amazon, para que los clientes reciban sus pedidos a tiempo. Con frecuencia, trabajamos de madrugada o a altas horas de la noche para poder realizar las tareas de mantenimiento ocasionando las mínimas molestias, por lo que hacemos turnos nocturnos. Si descubrimos que hay una forma mejor de hacer algo, tenemos la capacidad y la posibilidad de desarrollar e introducir procesos totalmente nuevos o tecnología punta, como Amazon Robotics y nuestro clasificador de artículos complejos. Basic Qualifications:- Experiencia en sistemas de mantenimiento preventivo programado- Experiencia en tareas de mantenimiento mecánico y/o eléctrico.- Experiencia en búsqueda de fallos de sistemas MHE (del inglés: Material Handling Equipment) /Automatización.- Nivel avanzado de español, tanto oral como escrito. Preferred Qualifications:- Los requisitos deseables son un plus, pero no son obligatorios para solicitar el puesto. Si cumples los requisitos básicos mencionados, nos encantaría conocerte.- Experiencia en la monitorización basada en el estado.- Experiencia en el manejo de máquinas de impresión y aplicación de etiquetas.- Experiencia en la detección de averías y el mantenimiento de sistemas de transporte o automatización.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.