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    Job DescriptionApplication deadline: Jul 5, 2026This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Within ASP, this roles sites within AWS Marketplace (https://aws.amazon.com/marketplace/); AWS Marketplace (AWSMP) is a curated digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and grow their businesses. AWSMP includes thousands of software listings from popular categories such as security, networking, storage, machine learning and AI, business intelligence, data science, as well as related professional services to help you manage and support those solutions. Customers can quickly launch pre-configured software with just a few clicks and choose software solutions in Amazon Machine Images (AMIs), software as a service (SaaS), and other formats. You can use AWSMP as a buyer (subscriber), the seller (provider), or both. Anyone with an AWS account can use AWSMP as a buyer and can register to become a seller.Key job responsibilitiesAWSMP is looking for an experienced Software Development Engineer to solve challenging scale problems and evolve the service to meet our customer’s needs. As a Software Development Engineer on the team you will own significant portions of the product and will have influence on our strategy by helping define the next wave of product features and system architecture. The systems are complex and there are huge opportunities to work at all levels from a set of robust platform services, to system level pieces and everything in between. You should be somebody who enjoys working on complex system software, is comfortable fully leveraging AI tooling and Spec-Driven Development (SDD), is customer-centric, and is passionate about building quality software as well as achieving operational excellence. A commitment to teamwork, bias for action, and great communication skills (to both business and technical contexts) are essential.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CO, Denver - 143,700.00 - 194,400.00 USD annually
  1. Amazon

    Area Manager, RSR - Caribou

    • Full Time
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    Job DescriptionThis position requires in-role training at an operating site which will be 2+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!Key job responsibilities- Support, mentor, and motivate your team- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)- Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, ME, Caribou - 70,000.00 - 90,900.00 USD annually
    • Full Time
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    Job DescriptionInnovation is at the core of what we do. We believe that by removing and reducing the barriers thatprevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed. We have providedcustomers with the ability to find transparent and simple pricing, receive 24/7 customer servicesupport, and have their meds delivered to their doorsteps while creating programs and productsthat embody our mission and position ourselves in becoming the world’s safest and fastest onlinepharmacy.We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier forcustomers to find, choose, afford, and engage with the services, products, and professionals theyneed to get and stay healthy!#everydaybetterSchedule: Weds-Sat 6:00pm - 4:30amKey job responsibilitiesCore Responsibilities:• Perform clinical data review, prescription verification, and virtual patient consultations incompliance with state and federal regulations• Manage end-to-end prescription fulfillment process, including dispensing medicationsusing automated systems (Parata Max2) and manual fill• Package and prepare prescriptions for shipment or site injection, including handling ofspecialized medications (refrigerated and bulk items)• Maintain strict quality standards and safety protocols while meeting Critical Pull Times(CPT) and production targets• Split time effectively between prescription verification and fulfillment duties based onoperational needs and customer centric volume• Perform thorough DUR (Drug Utilization Review) and ensure accurate documentation inpharmacy systems• Monitor, receive, and manage pharmacy inventory effectively and compliantly• Work collaboratively with pharmacy technicians and other pharmacists to maintainefficient workflow• Demonstrate strong attention to detail and adapt to changing priorities in a fast-pacedenvironment• Support operational excellence initiatives and continuous improvement efforts• Identify and report quality or safety concerns promptly while maintaining compliance withall regulatory requirements• Complete daily operational tasks including processing returns, medication rejects,therapeutic substitutions, and canister approvalsPhysical Requirements:During Peak/high demand, shifts last up to 12 hours (standard full-time shifts are 8-10 hours)• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wrists• Walking throughout the Amazon building for various reasons such as injections andinventory receive Basic Qualifications:- Bachelor's degree in Science, or Doctor of Pharmacy in PharmD, or Doctor of Pharmacy- Knowledge of pharmacy laws and federal/state regulations concerning patient care- Knowledge of Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc- Can have an active and unrestricted pharmacist license in your state of employment (additional licenses may be required) Preferred Qualifications:- Exemplary interpersonal, written, and verbal communication skills- Demonstrated ability to work as an effective team member- Demonstrated organization skills and attention to detail- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and qualityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Hampton - 103,800.00 - 146,400.00 USD annually
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    Job DescriptionAmazon is seeking an Electrical Installation Lead – Power Distribution & Infrastructure to drive the successful installation of electrical power systems for automation and material handling equipment across multiple greenfield and brownfield fulfillment center sites. This role provides field-based electrical installation leadership focused specifically on heavy wire pulls, power distribution infrastructure, conduit and raceway systems, control panel placement, and high-voltage terminations in complex industrial environments. The Electrical Installation Lead – Power Distribution will directly manage installation crewsresponsible for all electrical infrastructure that feeds power to MHE systems. This includesconduit installation from Main Distribution Panels (MDPs) to sub-panels and equipment, cable tray routing, heavy wire pulling (480V 3-phase), control panel placement, disconnect installation, junction box and pull box placement, grounding systems, and wire terminations. You will ensure all power distribution work is executed safely, in compliancewith NEC/NFPA codes, and to Amazon's quality and schedule standards. This role reports to the Site Deployment Manager and works in close coordination with the Low Voltage Devices & Controls lead — your team must complete power infrastructure in each zone before device installation crews can mobilize. This sequencing makes schedule discipline and quality critical to overall project success.Key job responsibilitiesPower Distribution Installation Leadership:• Lead and manage electrical installation crews focused on power distribution infrastructure for MHE systems across North American facilities• Oversee conduit and raceway installation from Main Distribution Panels (MDPs) to sub-panels, disconnects, and equipment locations• Manage heavy wire pulling operations through conduit including 480V 3-phase power feeders, ensuring proper cable sizing, labeling, and termination• Direct control panel placement and mounting at designated locations per engineering drawings, ensuring proper clearance and accessibility• Oversee installation of cable tray systems, junction boxes, pull boxes, and wireways• Manage installation of disconnects, motor starters, overloads, and related power distribution components• Direct grounding system installation and bonding connections per NEC requirements• Ensure proper wire terminations with correct torque values, lugging, and labeling at all connection points• Oversee cable management including wire bundling, cable supports, strain relief,and routing complianceDrawing Interpretation & Field Execution:• Review and interpret electrical drawings including one-line diagrams, panel schedules, conduit schedules, cable schedules, and electrical installation details• Verify field installation matches engineering drawings and identify conflicts requiring resolution• Partner with engineering teams to clarify drawings, resolve field conflicts, and validate installation intent• Maintain accurate field documentation including redlines, punch lists, installation status reports, and turnover documentation• Coordinate with mechanical installation teams on shared routing paths, penetrations, and structural supportsQuality, Safety & Compliance• Ensure all electrical power distribution work is completed in accordance with NEC/NFPA codes, project specifications, and Amazon standards• Perform and oversee quality inspections on conduit installations, wire pulls, terminations, panel connections, and grounding systems• Verify conduit fill ratios, bend radius compliance, and proper support spacing per code requirements• Manage electrical punch list identification and repair for all power infrastructure scope• Drive achievement of safety, timeline, cost, and quality metrics across assigned zones• Ensure lockout/tagout compliance and electrical safety practices during all installation activitiesCoordination & Communication• Coordinate electrical infrastructure installation with mechanical teams, controls engineering, construction, vendors, and operations stakeholders• Manage zone handoff sequencing with the Low Voltage Devices & Controls lead — power infrastructure must be complete before device installation begins• Track electrical installation progress, risks, blockers, and quality issues, escalating when support is needed• Participate in project-level technical reviews, installation readiness reviews, and punch walks• Manage relationships with electrical contractors, OEMs, vendors, and internal project stakeholders• Participate in daily business reviews with installation progress updates• Support development and continuous improvement of electrical installation standards, field checklists, and scalable deployment processesA day in the lifeYour day starts at the site coordination meeting where you review which zones have completed mechanical steel installation and are ready for electrical infrastructure mobilization. You walk the floor with your conduit crew — verifying raceway runs from MDPs to sub-panels against engineering drawings, checking conduit supports and fillratios, and confirming proper routing around obstructions. You oversee wire pulling operations in active zones, ensuring proper cable sizing, bend radius compliance, and pull tension limits are respected. Mid-morning you inspect control panel placements, verifying mounting locations match drawings, checking clearance requirements, and confirming grounding connections. You validate junction box and disconnect installations, review wire terminations for proper torque values and labeling, and address any field conflicts that require engineering clarification. By afternoon, you're tracking installation progress against the schedule, coordinating with the device installation lead on upcoming zone handoffs, and documenting redlines for as-built updates. You close out at the daily business review with progress updates and flag any material or access risks for the nextday. About the teamThe OMHS Installation & Deployment team supports the deployment and integration of automation and material handling systems across Amazon's operations network. The team works cross-functionally with engineering, construction, operations, supply chain, vendors, and field execution partners to deliver safe, scalable, and reliable systems. Basic Qualifications:- Experience in engineering including a supervisory role managing people- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment- 5+ years of experience in industrial electrical installation, electrical construction,- power distribution, or a similar technical environment- Experience leading or supervising electrical installation crews, contractors, or field execution teams- Experience reading and interpreting electrical drawings including one-line diagrams, panel schedules, conduit schedules, and wiring diagrams- Experience with industrial power distribution systems including 480V 3-phase, motor control circuits, disconnects, and related infrastructure- Experience with conduit installation, raceway systems, cable tray, wire pulling, and termination practices- Experience working in fast-paced industrial, logistics, manufacturing, or construction environments- Ability to travel up to 50% domestically; travel may exceed 50% in some instances with short notice Preferred Qualifications:- Prior experience managing journeyman electricians, electrical contractors, or industrial electricians on large-scale installation projects- Prior experience working for a material handling integrator- Prior experience installing power distribution infrastructure for conveyor or sortation systems- Experience with 480V 3-phase systems, motor control centers (MCCs), VFD power wiring, and transformer installations- Journeyman electrician license, master electrician license, or state electrical license- Knowledge of AutoCAD Electrical, Bluebeam, BIM 360, or equivalent drawing review software- Experience with NEC/NFPA compliance in industrial or construction environments- Experience managing third-party electrical contractors and subcontractors- Experience with punch list management, redlines, installation quality inspections, and turnover documentation- Lean, Six Sigma, PMP, or related project management certificationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Diego - 91,800.00 - 137,700.00 USD annuallyUSA, KY, Hebron - 91,800.00 - 137,700.00 USD annuallyUSA, MA, North Reading - 91,800.00 - 137,700.00 USD annuallyUSA, OH, Cincinnati - 91,800.00 - 137,700.00 USD annuallyUSA, TN, Nashville - 82,600.00 - 123,900.00 USD annuallyUSA, VA, Arlington - 91,800.00 - 137,700.00 USD annuallyUSA, WA, Kent - 91,800.00 - 137,700.00 USD annually
    • Full Time
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    Job DescriptionAmazon is seeking a Mechanical Integration Lead to drive the successful installation, integration, and deployment of material handling equipment (MHE) across multiple greenfield and brownfield fulfillment center sites. This role provides hands-on mechanical engineering leadership in complex automation environments, ensuring projects meet Amazon's safety, timeline, cost, and quality standards. The Mechanical Integration Lead will directly manage mechanical installation crews deploying conveyor systems, sortation equipment, and associated structural systems across North America. Reporting to the Site Deployment Manager, you will lead sub-teams responsible for structural steel installation, conveyor prep and placement, mechanical connections and belting, side guide and netting installation, pneumatic systems, and mechanical quality control and commissioning. You will collaborate across engineering, supply chain, and operations to implement scalable solutions, resolve technical issues in the field, and deliver high-impact results across large, multi-site programs.Key job responsibilitiesMechanical Installation Leadership:• Directly manage and lead mechanical installation crews deploying MHE across North American facilities• Oversee structural header steel installation including hanging steel, prebuilding supports, and anchoring to building structure• Lead conveyor prep and placement operations — rigging, lifting, staging, and setting conveyor sections into final positions on installed supports• Manage conveyor connections and belting crews — ensuring proper mechanical alignment, bed connections, squaring, leveling, and hardware tightening• Direct side guide and netting installation ensuring proper alignment and tension• Oversee belt crew operations including belting and lacing installation on aligned conveyor sections• Manage pneumatic/air systems installation including air connections to conveyor components, pressure testing, and leak verification• Coordinate with the logistics and receiving team to ensure materials are inventoried, staged, and distributed to work zones on scheduleQuality Control & Commissioning:• Lead mechanical QC and commissioning activities including alignment verification, hardware inspections, and match-mark verification• Oversee conveyor run-in testing, belt tracking verification, and belt tension checks• Manage mechanical punch list identification and repair• Verify IOQ checks and ensure all mechanical systems meet specifications before handoff to electrical teams• Ensure proper match-marking of nuts/bolts to verify tightness across all connectionsTechnical Leadership & Standards:• Provide mechanical engineering expertise for automation initiatives across assigned sites• Implement technical solutions and lead project-level decisions within the mechanical scope• Follow and help develop mechanical installation standards and best practices• Create and maintain technical documentation including work instructions, installation SOPs, and QC checklists• Participate in design reviews and drive mechanical engineering excellence• Recommend and implement process improvements to increase installation efficiency and qualityProject Execution & Coordination:• Lead delivery of complex mechanical installation projects with multi-site impact• Work cross-functionally with engineering, supply chain, and operations teams• Coordinate with the electrical integration lead to ensure proper sequencing — mechanical work must be complete in each zone before electrical teamsmobilize• Manage relationships with mechanical vendors and partners• Provide technical input to leadership for data-driven decision-making• Drive achievement of safety, timeline, cost, and quality metrics across assigned zones• Participate in daily business reviews with installation progress updatesA day in the lifeAs a Mechanical Integration Lead, you start your day with the site coordination meeting, reviewing progress against the installation schedule and identifying any material or sequencing issues with your crews. From there, you're on the constructionfloor — walking zones with your structural steel team verifying header hanger loads, checking that the conveyor prep and placement crew has the right sections staged, and ensuring the connections team is properly aligning and torquing hardware. You troubleshoot rigging challenges, coordinate with the Site Operations Leader on material deliveries, and validate that mechanical QC checks are passed before handing zones off to the electrical team. You close out by updating job plans, flagging risks for the daily business review, and planning tomorrow's crew assignments, ratios, and confirming proper routing around obstructions. You oversee wire pulling operations in active zones, ensuring proper cable sizing, bend radius compliance, and pull tension limits are respected. Mid-morning you inspect control panel placements, verifying mounting locations match drawings, checking clearance requirements, and confirming grounding connections. You validate junction box and disconnect installations, review wire terminations for proper torque values and labeling, and address any field conflicts that require engineering clarification. By afternoon, you're tracking installation progress against the schedule, coordinating with the device installation lead on upcoming zone handoffs, and documenting redlines for as-built updates. You close out at the daily business review with progress updates and flag any material or access risks for the next day. About the teamThe OMHS Installation & Deployment team supports the deployment and integration of automation and material handling systems across Amazon's operations network. The team works cross-functionally with engineering, construction, operations, supply chain, vendors, and field execution partners to deliver safe, scalable, and reliable systems. Basic Qualifications:- Experience in engineering including a supervisory role managing people- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment- 5+ years of experience in industrial engineering, operations engineering, manufacturing engineering, or project engineering in a manufacturing or construction environment- Experience in a supervisory role managing installation crews, maintenance technicians, or tradespeople- Experience with the project management of technical projects in fast-paced, automated industrial environments- Experience delivering technical projects in active construction environments- Ability to travel up to 50% domestically; travel may exceed 50% in some instances with short notice- Ability to read and understand installation drawings Preferred Qualifications:- Prior experience managing millwrights, maintenance technicians, fabricators, ironworkers, riggers, pipefitters, or aircraft mechanics- Prior experience working for a material handling integrator- Prior experience installing conveyor or sortation systems- Experience with rigging, crane operations, and heavy equipment placement- Experience with structural steel installation and load verification- Knowledge of AutoCAD, BIM 360, or equivalent CAD software- Experience working with and managing third-party vendors and subcontractors- Experience with Six Sigma, lean manufacturing, or continuous improvement methodologies- Experience with pneumatic systems installation and testing- PMP or other project management certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Diego - 91,800.00 - 137,700.00 USD annuallyUSA, KY, Hebron - 91,800.00 - 137,700.00 USD annuallyUSA, MA, North Reading - 91,800.00 - 137,700.00 USD annuallyUSA, OH, Cincinnati - 91,800.00 - 137,700.00 USD annuallyUSA, TN, Nashville - 82,600.00 - 123,900.00 USD annuallyUSA, VA, Arlington - 91,800.00 - 137,700.00 USD annuallyUSA, WA, Kent - 91,800.00 - 137,700.00 USD annually
    • Full Time
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    Job DescriptionCome build the future of entertainment with us. Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies, all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events.Prime Video's Mobile & Fire TV organization is seeking a Senior Technical Program Manager to lead complex, cross-organizational programs that drive Prime Video's technology and product evolution. This role operates across multiple organizations, delivering initiatives where the problem and strategy may not yet be fully defined. You will use your expertise and judgment to determine the right goals, design long-term solutions, and align stakeholders to deliver outcomes with meaningful customer and business impact.As a Senior TPM, you will lead programs that sit across domains including Client Customer Experience (CX), Amazon Device launches (Fire TV), iOS and Android initiatives. You will partner with engineering, product, science, and business leaders across Prime Video to drive technical decisions, simplify complex problem spaces, and deliver solutions that leverage ML/AI capabilities to advance our mission of being the first-stop entertainment destination for hundreds of millions of customers worldwide.Key job responsibilities- Lead and deliver complex programs with cross-organizational impact, operating across multiple organizations within Prime Video- Drive clarity in ambiguous spaces where the problem, strategy, and solution path may not yet be fully defined- Define program scope, requirements, and long-term plans for initiatives with high leadership visibility- Identify gaps and risks across systems and teams; design simplified solutions that address constraints and deliver the best outcome- Drive technical decisions and architectural trade-offs across engineering teams, representing benefits and challenges of each approach- Partner with science and engineering teams to integrate ML/AI capabilities into cross-domain programs- Influence stakeholders and partner teams through data-driven judgment to align on the right goals and priorities- Build consensus across organizations, presenting complex decisions and trade-offs clearly to senior leadership- Establish and drive program mechanisms that ensure consistent delivery and long-term operational excellence- Clear roadblocks with the right resources, escalating when appropriate to maintain program momentum- Simplify and drive the use of best practices across the TPM and engineering communities- Mentor and develop other TPMs on the teamA day in the lifeYour primary focus is driving complex, cross-team programs from ambiguity to delivery. On any given day, you might be defining requirements with engineering leads, clearing roadblocks across partner teams, or presenting program trade-offs to senior leadership. You will work closely with science and product teams to integrate ML/AI capabilities into customer-facing experiences. You will balance tactical execution with strategic thinking, making trade-offs between short and long-term needs. Beyond program delivery, you will contribute to team mechanisms, mentor other TPMs, and help shape how we operate as a central program team.About the teamThe Cross Functional Central Program Team drives Prime Video's most critical, ambiguous, and complex initiatives across the organization. We are not embedded within any single team. Instead, we operate across organizational boundaries, partnering with engineering, product, science, and business stakeholders to deliver outcomes for hundreds of millions of customers worldwide. Our mission is to accelerate Prime Video's ability to deliver at scale through central mechanisms like Operational Planning and AI Adoption. We remove roadblocks, manage alignment across leadership, and obsess over Deliver Results, Ownership, Bias for Action, Invent and Simplify, Disagree and Commit, and Earn Trust. Basic Qualifications:- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually
  2. Amazon

    Operations Manager - Davenport

    • Full Time
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    Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, take part in a live virtual tourLive virtual tours: https://www.amazon.com/virtualtours Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- * Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. *Demonstrated problem solving skills and analytical skills *Excellent customer service skills, communication skills and interpersonal skills *Track record of meeting or exceeding department performance goals *A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. *Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.- * Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. *Demonstrated problem solving skills and analytical skills *Excellent customer service skills, communication skills and interpersonal skills *Track record of meeting or exceeding department performance goals *A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. *Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IA, Davenport - 91,000.00 - 136,500.00 USD annually
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    Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Key job responsibilitiesKey job responsibilities include, but are not limited to:- You will maintain and oversee material handling equipment (MHE) and facility equipment, such as Fire Life Safety (FLS) systems- You will lead a team of service technicians and develop training plans, as well as oversee vendors making planned and emergency repairs- You will install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.- You will create and close out work orders with data including labor hours, equipment maintenance, and parts used, as well as develop job plans for emergency repair of critical assets- - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the headPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Basic Qualifications:- High school or equivalent diploma- 1+ years of Microsoft Office products and applications experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of conducting predictive and preventative maintenance procedures experience- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 4+ years of reading blueprints and electrical schematics experience- 4+ years of electrical and electronic principles experience- 4+ years of demonstrating safety standards experience- 4+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience Preferred Qualifications:- Associate's degree in Mechatronics or a related technical field- Experience leading engineering teams as a mentor or tech lead- Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements- 2+ years of programmable logic controls (PLC) programming experience- 2+ years of robotics system components and controls experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, CLEBURNE - 40.00 - 46.00 USD hourly
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    Job DescriptionApplication deadline: Jul 5, 2026AWS Global Sales (AGS) drives adoption of the AWS cloud worldwide,enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Amazon Web Services (AWS) is looking for a passionate and experienced professional to assist customers in migrating workloads to the cloud. The ideal candidate will address customer identity and access management requirements across both workforce and customer identity, and help them secure their generative AI applications.Do you have a unique combination of in-depth technical knowledge, business acumen, and strong interpersonal skills? Are you a skilled identity professional who enjoys helping customers securely manage access to workloads and applications using AWS Identity services like AWS IAM Identity Center, AWS IAM, Amazon Cognito, AgentCore Identity, and AWS Organizations Do you have experience designing and implementing security for generative AI technologies? Do you like helping organizational leaders think through how to secure workloads in the Cloud?The ideal candidate should be a technical identity professional who has the ability to consult and build a wide range of workforce and customer identity capabilities, advise on securing generative AI applications, is willing to dive in to the details, can build scalable solutions, and is able to communicate at all levels within an organization. You should also have a demonstrated ability to think strategically about business, security, and technical challenges.Key job responsibilities- Independently contribute to teams that include Amazonians, partners, and customers to design and build both workforce and customer identity capabilities- Provide security expertise and support for customers implementing generative AI technologies, ensuring secure and compliant deployments.- Design and build solutions to automate security, risk, and compliance on AWS.- Develop high-quality technical artifacts, such as automation tools, reference architectures, and white papers to help our customers, partners, solution architects, and consultants build secure solutions.- Work with AWS customers to convey cloud computing security, risk, and compliance best practices.- Work with other teams within AWS to influence and drive adoption of security, risk, and compliance products.- Provide mentorship across AWS sales and solutions architecture teams regarding security to build skills in the field.- Represent AWS at trade events by delivering security presentations and workshops.- Some travel required (up to 20%).A day in the lifeThe AGS Security Solutions Architecture team is the trusted security partner to some of AWS's largest and most security-conscious customers in North America. We hold the security relationship and security agenda continuously, helping customers design, operate, and advance their security programs on AWS across multi-year journeys, securing new workloads, navigating the use and integration of new services, and keeping pace with an evolving threat landscape.The work spans the boardroom and the keyboard in the same week: framing a Zero Trust or AI-security roadmap a CISO can defend to their board, leading a hands-on architecture review with their engineers, and publishing guidance the security community uses to strengthen their defenses. We lead with prescription over generic advice, stay a step ahead of fast-moving threats and technology, and trust every person to carry the most senior security conversations with the customers we support.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Master's degree or above in computer science, computer engineering, or related field, or experience working in Science, Technology, Engineering, or Mathematics (STEM)- Hands-on technical expertise designing and implementing security for AI and agentic workloads.- Expertise in designing solutions with IAM platforms (i.e. Okta, Active Directory, Entra ID, AWS Cognito, etc) in enabling single sign-on services for applications.- Hands-on experience using identity standards (including SAML 2.0, OAuth 2, OIDC), and modern security principles (i.e. zero trust, multi-factor authentication, passwordless technologies)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 153,600.00 - 207,800.00 USD annuallyUSA, CA, San Diego - 153,600.00 - 207,800.00 USD annuallyUSA, CA, San Francisco - 176,600.00 - 239,000.00 USD annuallyUSA, CO, Denver - 153,600.00 - 207,800.00 USD annuallyUSA, FL, Miami - 153,600.00 - 207,800.00 USD annuallyUSA, GA, Atlanta - 153,600.00 - 207,800.00 USD annuallyUSA, MA, Boston - 153,600.00 - 207,800.00 USD annuallyUSA, NY, New York - 169,000.00 - 228,600.00 USD annuallyUSA, VA, Herndon - 153,600.00 - 207,800.00 USD annuallyUSA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
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    Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Work schedule may not be a standard work week. Specific days and hours may vary depending on specific site and/or schedule needs. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities-Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services -Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors -Performing on-call duties and participating in scheduled maintenance and change management activities -Contributing to documentation and process improvement initiatives based on your analysis of operational issues -Helping to interview, train and onboard new team members Physical Requirements: -Lifting and moving material up to 40 pounds each -Working in cramped and/or elevated locations -Bending, lifting, stretching, and reaching -Standing and walking for up to 8+ hours a day -Ascending and descending ladders, stairs, and gangways safely and without limitation Work in an industrial environment -Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). -This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: -Ability to travel to or commute between data center locations as needed -Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational -Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Show a strong aptitude for troubleshooting and problem solving -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting -Are biased to act in the absence of direction or support -Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. Basic Qualifications:- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- High school or equivalent diploma Preferred Qualifications:- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing systemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NC, HAMLET - 27.00 - 48.00 USD hourly
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    Job DescriptionThe Sustaining Operations group is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and mass production processes. We ensure successful fulfillment for product launches and sustaining support. We grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company.As Operations Program Manager you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must have strengths in Ownership, Bias for Action, Delivery Results, and Earn Trust. You must operate at strategic and tactical levels to succeed within an open collaborative peer environment.Key job responsibilities-Deliver results on complex projects involving cross functional teams to operationalize product launch and sustaining lifecycle support. -Work with stakeholders to define business requirements and product definition-Contribute to and influence program strategies for compliance, cost, quality, and availability-Understand current system capabilities and limitations-Problem solve and explore AI solutions to current processes and systems-Coordinate with cross functional teams to manage BOM changes through post ramp qualification-Drive continuous improvement-Integrate strong analysis and business rationale into sound decision making-Work with cross functional technical and business teams to support company goals. -Accelerate component localization initiatives in South Asia-Enable direct supplier engagement and development-Strengthen regional supply chain resilience-Create cost reduction opportunities through local sourcing-Enhance supplier compliance with global regulations-Improve supply chain responsiveness to market demands-Strengthen regional technical capabilities*This role will require some travelKey job responsibilitiesAs a Operations Program Manager, you are the single threaded owner for Operations. You utilize your expertise and influence peers, stakeholders, and leaders to drive program success. You will solve complex and ambiguous problems by creating sound strategies and execution plans that enable cross functional team success. You engage and help solve any issue that impacts cost, quality, and delivery to support the production plans. You will utilize AI tools to drive efficiency towards high velocity decision making. About the teamThe Global Operations Devices, Services & Systems act as the single-threaded owners of our In-Market product portfolios. We expertly program manage and leverage the broader organization to drive quality, delivery and cost performance of our products. We partner with Engineering, Product Management, Supply Chain and Factory Operations to launch and deliver products that delight our customers. Our team currently supports the E-readers, Tablets, Echo, Fire TV, and Advanced Products portfolios. Basic Qualifications:- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Experience in managing consumer products in mass production (MP) through end of manufacturing (EOM) phases.- 3+ years of program management or technical project management experience Preferred Qualifications:- Master's degree or above in a technical or engineering related field, such as Electrical Engineering, Computer Science, etc.- Experience working with multiple groups of stakeholders- Experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan, or experience delivering results for large, cross-functional initiatives/projects- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment- 5+ years of hands-on work managing complex technology projects experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionIf solving complex distributed systems problems at massive scale excites you, EBS Snapshots is the place to do it. Our team builds and operates one of the largest distributed storage systems at AWS — infrastructure that is foundational to how AWS runs. EC2 instance launches, cross-region disaster recovery, and backup workflows across AWS all depend on what we build.We're looking for a Software Development Engineer to help us design, build, and operate the systems behind EBS Snapshots — from control plane APIs and large-scale data movement to storage lifecycle management. You'll tackle challenges involving consistency at scale, cross-region data operations, and building services that millions of customers rely on every day.We operate infrastructure in the critical path for AWS and regularly collaborate across organizational boundaries to deliver for customers. If you want your engineering decisions to have real impact at AWS scale, we'd love to talk.Key job responsibilitiesAs an SDE on the EBS Snapshots team, you will:- Design, implement, and operate distributed services that handle data operations at AWS scale across multiple regions- Own features end-to-end — from design and implementation through testing, deployment, and launch- Contribute to system architecture decisions, balancing trade-offs between performance, availability, durability, and cost- Collaborate with engineers across multiple teams to deliver cross-service integrations and platform improvements- Drive improvements including performance optimizations, infrastructure modernization, and technical debt reduction- Write and review design documents, participate in code reviews, and raise the bar for engineering quality- Mentor junior engineers and contribute to a team culture of continuous learning and improvementLearn more at: https://aws.amazon.com/ebs/snapshots/A day in the lifeNo two days look the same. You might spend the morning designing a new API capability, the afternoon debugging a latency issue across a distributed system, and end the day reviewing a teammate's design document.You'll work with engineers across your team and across AWS to solve problems that don't always have clear answers — from building customer-facing features to optimizing system performance to delivering cross-team integrations in unfamiliar codebases.We value engineers who are curious, pragmatic, and comfortable with ambiguity. You'll have real ownership from day one.About the teamEBS Snapshots is foundational to how AWS operates. Our team builds and operates the distributed systems that customers across AWS rely on for backup, disaster recovery, and data protection.Engineers here get real ownership, work on problems at massive scale, and regularly collaborate across AWS to deliver for customers. We balance shipping impactful features with investing in long-term system health.We're intentional about building a welcoming team culture, and we're looking for someone curious, empathetic, and motivated to help amplify that. Basic Qualifications:- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
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    Job DescriptionAnnapurna Labs stands at the forefront of hardware/software co-design, leading innovation not just within Amazon Web Services (AWS) but across the entire industry. We design and build every component of our hardware and software to create best-in-class machine learning products that accelerate customer workloads through industry leading hardware using our custom silicon solutions. If you're passionate about building the highest-performing, hardware-accelerated Machine Learning systems and want to be part of the entire journey from pre- through post-silicon development, Annapurna Labs offers an exceptional career opportunity. Join us in shaping the future of AI accelerationAt the heart of AWS Machine Learning servers reside our custom Amazon-designed silicon that powers next-generation machine learning capabilities for our customers. We're seeking an experienced C/C++ engineer to join our embedded software team, where you'll develop bare metal firmware that drives neural network model execution across our custom ASIC-based ML Accelerator chips.Working at the intersection of hardware and software, you'll collaborate closely with our architecture and design teams to design and implement firmware and custom hardware that enables machine learning within our accelerator chips. Our mission is ambitious: to democratize access to industry-leading ML infrastructure and make deep learning capabilities accessible to everyday software developers. From the ground up, you'll help design and build the foundation that makes this vision possible.The Annapurna Labs team operates with the agility and culture of a startup, but with the full weight of Amazon behind us and we invite you visit the link below for a glimpse inside our labs to see exactly the incredible technology and people you will work with at Annapurna Labs!https://www.aboutamazon.com/news/aws/take-a-look-inside-the-lab-where-aws-makes-custom-chipsThis is a fast-paced, challenging position, where you'll work with thought-leaders in multiple technology areas. You'll have high standards for yourself and everyone you work with, and you'll be constantly looking for ways to improve our products' performance, quality, and cost. We're searching for individuals who want to reach beyond what is possible today and change an industry.No prior ML knowledge is required for this role and you will learn about the inner workings of ML and our custom ML accelerators as part of your onboarding.Key job responsibilities- Applying Software/Hardware co-design principles- Embedded software design, implementation, testing, debugging and performance improvements- Test suite and infrastructure design- Owning the design and final implementation of maintainable, documented and well tested software- Close collaboration with RTL designers, design verification engineers, and other software teams- Team tech lead for best practices, computer architecture and software design choices- Mentor, coach and set technical direction for other software Engineers Basic Qualifications:- 7+ years of programming with at least one software programming language experience- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience in embedded development in C/C++- Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience writing firmware or bare metal software using C/C++- Experience in Hardware/Software co-design- Experience with Hardware-In-The-Loop testing- Background in Computer Architecture and DesignAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 193,300.00 - 261,500.00 USD annually
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    Job DescriptionAs part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilitiesTrain and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. Provide technical assistance and support to operations during life cycle of the data center.  Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.  Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. Support Controls projects related commissioning activities in the data centers. Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. Develop and modify controls logic programming and graphical user interfaces. Manage multiple stakeholder deliverables, requirements and navigate challenging situations. Financially manage BMS and EPMS service contracts. Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes. Basic Qualifications:- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field- Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field plus 3 years of relevant controls experience, OR 8 years of relevant controls experience in lieu of a degree.- 3 years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).- 2 years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. Preferred Qualifications:- Master's degree in Electrical Engineering, Mechanical Engineering, or a related field- Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks.- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.- Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Gilroy - 110,400.00 - 191,200.00 USD annually
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    Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.Key job responsibilities- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center- Troubleshoot of facility and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians- Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies- Drive innovation while reducing operational costs in the facilities- Manipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environmentsA day in the lifeAfter an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!Related Military Ratings/MOSsNavy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UTArmy:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52FMarines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamThe cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- High school or equivalent diploma- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications:- 2+ years of data center engineering experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, OH, Hilliard - 32.00 - 57.00 USD hourly
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    Job DescriptionThe AWS Professional Services (ProServe) organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.The ProServe team is seeking a skilled Delivery Consultant - Cloud Security to join our team at AWS. This is a hands-on role, and you’ll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant - Cloud Security you will have the opportunity to pioneer technically excellent security solutions supporting customer initiatives that are meaningful to their business. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Key job responsibilitiesAs an experienced technology professional, you will be responsible for:- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Acting as a trusted advisor to customers on industry trends and emerging technologies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS: AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our products and services to power their businesses.Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.Mentorship & Career Growth: We raise our performance bar as we strive to become Earth's Best Employer. You'll find knowledge-sharing, mentorship and career-advancing resources here to help you develop as a professional.Work/Life Balance: We value work-life harmony. Success at work should not require sacrifices at home, which is why we strive for flexibility in our working culture. When we feel supported in the workplace and at home, we deliver our best work. Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, or related field or equivalent combination of education and practical experience- 3+ years in IT security, compliance, or risk management- Experience in technology automation, integration, and implementation.- Able to communicate effectively in English and Spanish within technical and business settings Preferred Qualifications:- Expertise designing and building security capabilities in scripts and code; and deploying infrastructure in code.- Implementation experience with enterprise security solutions such as WAF, IPS, Anti-DDOS, and SIEM.- Knowledge securing CI/CD production environments.- Understanding architectural implications of meeting industry standards such as PCI DSS, ISO 27001 and NIST frameworks.- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferredOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionJoin AWS Infrastructure Services as a Regional Safety Manager and lead health and safety operations across our data centers in Mexico, Brazil, and Chile. You'll oversee a team of safety professionals, drive compliance with regional regulations, and shape a world-class safety culture that protects thousands of employees working on the infrastructure that powers the cloud.We are a diverse group of safety professionals, engineers, and operations specialists committed to maintaining the highest standards of health and safety across AWS's global infrastructure. Our team works at the intersection of innovation and protection—supporting the engineers, technicians, and contractors who keep our data centers running safely and efficiently. We partner closely with colleagues in security, compliance, human resources, and corporate counsel to advance a unified safety vision across Mexico, Brazil, and Chile.Our customers depend on us to deliver reliable cloud infrastructure, and our employees depend on us to create safe working environments. We're building a safety culture where every team member feels empowered to speak up, where hazards are identified and mitigated proactively, and where continuous improvement is the norm. By joining us, you'll help shape how safety evolves as our infrastructure grows and transforms.Key job responsibilities- Supervise and develop a team of Health and Safety Managers across the LATAM region, providing technical expertise, mentorship, and performance guidance to ensure consistent safety excellence.- Ensure regulatory compliance by working with legal and program partners to implement and maintain safety programs aligned with local standards (STPS/NOM in Mexico, Normas Regulamentadoras in Brazil, Dirección del Trabajo/DS in Chile) and conduct safety data analysis and benchmarking.- Represent the organization during regulatory inspections and investigations, addressing compliance issues at the site level and serving as the primary point of contact for regulatory authorities.- Support site readiness and expansion by conducting initial inspections for new data center launches, identifying accountability structures, and preparing facilities for safe operations.- Collaborate across functions with security, operations, compliance, and human resources teams to identify and implement initiatives that reduce health and safety risks, improve team efficiency, and strengthen our safety culture.A day in the lifeAs a Regional Safety Manager, you'll balance strategic oversight with hands-on engagement across our LATAM data center operations. Your day might include conducting a site inspection at one of our facilities to assess hazard controls, then transitioning to a virtual meeting with your team of Health and Safety Managers to review compliance metrics and discuss emerging risks. You'll collaborate with data center engineers, security specialists, and operations leaders to evaluate new infrastructure projects through a safety lens, ensuring that innovation doesn't compromise protection. You may also prepare for a regulatory inspection, coordinate contractor safety verification, or develop training materials on fall protection or lockout procedures tailored to local requirements. Throughout, you'll be problem-solving in a dynamic environment where infrastructure evolves rapidly and your guidance helps teams navigate safety challenges with confidence.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.Mentorship & Career GrowthWe raise our performance bar as we strive to become Earth's Best Employer. You'll find knowledge-sharing, mentorship and career-advancing resources here to help you develop as a professional.Work/Life BalanceWe value work-life harmony. Success at work should not require sacrifices at home, which is why we strive for flexibility in our working culture. When we feel supported in the workplace and at home, we deliver our best work. Basic Qualifications:- 7+ years of conducting workplace risk investigations experience- Experience in conducting workplace risk investigations- Experience leveraging technology to drive process improvements- Experience managing direct reports- Bachelor's degree or equivalent Preferred Qualifications:- 7+ years of customer-facing environment experience- Lean Six Sigma Green Belt or Black Belt certification- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience working in a customer-facing environment- Master's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionJoin AWS Infrastructure Services as a Regional Safety Manager and lead health and safety operations across our data centers in Mexico, Brazil, and Chile. You'll oversee a team of safety professionals, drive compliance with regional regulations, and shape a world-class safety culture that protects thousands of employees working on the infrastructure that powers the cloud.We are a diverse group of safety professionals, engineers, and operations specialists committed to maintaining the highest standards of health and safety across AWS's global infrastructure. Our team works at the intersection of innovation and protection—supporting the engineers, technicians, and contractors who keep our data centers running safely and efficiently. We partner closely with colleagues in security, compliance, human resources, and corporate counsel to advance a unified safety vision across Mexico, Brazil, and Chile.Our customers depend on us to deliver reliable cloud infrastructure, and our employees depend on us to create safe working environments. We're building a safety culture where every team member feels empowered to speak up, where hazards are identified and mitigated proactively, and where continuous improvement is the norm. By joining us, you'll help shape how safety evolves as our infrastructure grows and transforms.Key job responsibilities- Supervise and develop a team of Health and Safety Managers across the LATAM region, providing technical expertise, mentorship, and performance guidance to ensure consistent safety excellence.- Ensure regulatory compliance by working with legal and program partners to implement and maintain safety programs aligned with local standards (STPS/NOM in Mexico, Normas Regulamentadoras in Brazil, Dirección del Trabajo/DS in Chile) and conduct safety data analysis and benchmarking.- Represent the organization during regulatory inspections and investigations, addressing compliance issues at the site level and serving as the primary point of contact for regulatory authorities.- Support site readiness and expansion by conducting initial inspections for new data center launches, identifying accountability structures, and preparing facilities for safe operations.- Collaborate across functions with security, operations, compliance, and human resources teams to identify and implement initiatives that reduce health and safety risks, improve team efficiency, and strengthen our safety culture.A day in the lifeAs a Regional Safety Manager, you'll balance strategic oversight with hands-on engagement across our LATAM data center operations. Your day might include conducting a site inspection at one of our facilities to assess hazard controls, then transitioning to a virtual meeting with your team of Health and Safety Managers to review compliance metrics and discuss emerging risks. You'll collaborate with data center engineers, security specialists, and operations leaders to evaluate new infrastructure projects through a safety lens, ensuring that innovation doesn't compromise protection. You may also prepare for a regulatory inspection, coordinate contractor safety verification, or develop training materials on fall protection or lockout procedures tailored to local requirements. Throughout, you'll be problem-solving in a dynamic environment where infrastructure evolves rapidly and your guidance helps teams navigate safety challenges with confidence.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.Mentorship & Career GrowthWe raise our performance bar as we strive to become Earth's Best Employer. You'll find knowledge-sharing, mentorship and career-advancing resources here to help you develop as a professional.Work/Life BalanceWe value work-life harmony. Success at work should not require sacrifices at home, which is why we strive for flexibility in our working culture. When we feel supported in the workplace and at home, we deliver our best work. Basic Qualifications:- 7+ years of conducting workplace risk investigations experience- Experience in conducting workplace risk investigations- Experience leveraging technology to drive process improvements- Experience managing direct reports- Bachelor's degree or equivalent Preferred Qualifications:- 7+ years of customer-facing environment experience- Lean Six Sigma Green Belt or Black Belt certification- Knowledge of Microsoft Office including Outlook, Word, and Excel- Experience working in a customer-facing environment- Master's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a System Development Engineer, you'll be the force behind the software services and platforms that build, operate, monitor, and assure the network within an entire region. You won't just be maintaining systems — you'll be inventing the automation and tooling that transforms how one of the world's largest cloud networks operates.This role sits at a unique intersection of software engineering and operational excellence. You'll develop expertise across 170+ network services built by teams spanning the globe — services that cannot be directly accessed or operated by their creators within this environment. That makes you the critical link between innovation and execution, the engineer who ensures these services run flawlessly while driving permanent solutions that prevent issues from ever recurring.Your internal customers are your network engineer colleagues, and through close collaboration, you share a common goal: serve external customers and grow through learning and innovation. You'll work across multiple programming languages and frameworks, diagnose issues at the code and systems level, and build full-stack solutions from design through to operational management. The breadth of exposure you'll gain here — across AWS services, technologies, and complex challenges — goes far beyond what a traditional service team role could offer.This is an environment where operational problems become engineering opportunities, where every recurring issue is a chance to automate, and where your software engineering skills directly power Australia's national security capability.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the software services and platforms that keep the AWS network running within the region — and you'll continuously reinvent them to be better, faster, and more resilient.Your engineering work spans the full lifecycle. You'll manage service deployments, troubleshoot operational issues, and maintain service health — but you'll spend the majority of your time driving permanent solutions that eliminate recurring problems, developing automation that minimises human intervention, and collaborating with global service teams to enhance stability and functionality.You'll design and implement entirely new software components, products, and services that improve operational efficiency on behalf of your network engineer customers. When technical issues arise, you'll investigate them thoroughly — diagnosing at the code or systems level, performing root cause analysis, implementing long-term fixes, and articulating technical requirements back to service owners with clarity and precision.You'll take ownership of in-house services developed specifically for this environment, carrying full-stack development responsibilities from design and implementation through to operational management and continuous improvement. You'll build reliable deployment mechanisms and monitoring solutions that address unique environmental challenges.Communication is central to your impact. You'll regularly interact with global service teams who have limited visibility into the environment, providing clear explanations of complex situations and building the relationships that ensure successful deployments and effective problem resolution. Your influence will shape how services are developed to better support this critical mission.A day in the lifeYour morning begins with a health check across the services your team owns — reviewing deployment pipelines, scanning monitoring dashboards, and confirming that overnight automated processes completed successfully. You notice a service deployment that partially failed and begin investigating, tracing the issue through logs and system state to identify the root cause.By mid-morning, you're deep in code. A recurring operational issue has been consuming team hours, and you're building the automation that will eliminate it permanently. You're working across an unfamiliar codebase from a global service team, reading their implementation, understanding their design patterns, and developing a solution that integrates cleanly with their architecture. This is the kind of cross-service problem-solving that makes this role uniquely rewarding.After lunch, you join a collaboration session with a service team on the other side of the world. They're preparing a major deployment and need your expertise on how their service will behave in this environment. You provide detailed technical guidance, flag potential issues based on your operational experience, and agree on a deployment plan that minimises risk. These relationships are what make complex deployments succeed.In the afternoon, you shift to development work on an in-house tool your team is building — a monitoring solution that will give network engineers better visibility into service health. You're designing the architecture, writing tests, and thinking through edge cases. It's full-stack work that stretches your engineering skills and delivers direct value to your colleagues.You end the day reviewing a pull request from a teammate and participating in your on-call handover, briefing the next engineer on current state and any items to watch. Tomorrow brings a new set of challenges — and that's exactly why you love this role.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes Preferred Qualifications:- Experience with distributed systems at scaleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a System Development Engineer, you'll be the force behind the software services and platforms that build, operate, monitor, and assure the network within an entire region. You won't just be maintaining systems — you'll be inventing the automation and tooling that transforms how one of the world's largest cloud networks operates.This role sits at a unique intersection of software engineering and operational excellence. You'll develop expertise across 170+ network services built by teams spanning the globe — services that cannot be directly accessed or operated by their creators within this environment. That makes you the critical link between innovation and execution, the engineer who ensures these services run flawlessly while driving permanent solutions that prevent issues from ever recurring.Your internal customers are your network engineer colleagues, and through close collaboration, you share a common goal: serve external customers and grow through learning and innovation. You'll work across multiple programming languages and frameworks, diagnose issues at the code and systems level, and build full-stack solutions from design through to operational management. The breadth of exposure you'll gain here — across AWS services, technologies, and complex challenges — goes far beyond what a traditional service team role could offer.This is an environment where operational problems become engineering opportunities, where every recurring issue is a chance to automate, and where your software engineering skills directly power Australia's national security capability.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the software services and platforms that keep the AWS network running within the region — and you'll continuously reinvent them to be better, faster, and more resilient.Your engineering work spans the full lifecycle. You'll manage service deployments, troubleshoot operational issues, and maintain service health — but you'll spend the majority of your time driving permanent solutions that eliminate recurring problems, developing automation that minimises human intervention, and collaborating with global service teams to enhance stability and functionality.You'll design and implement entirely new software components, products, and services that improve operational efficiency on behalf of your network engineer customers. When technical issues arise, you'll investigate them thoroughly — diagnosing at the code or systems level, performing root cause analysis, implementing long-term fixes, and articulating technical requirements back to service owners with clarity and precision.You'll take ownership of in-house services developed specifically for this environment, carrying full-stack development responsibilities from design and implementation through to operational management and continuous improvement. You'll build reliable deployment mechanisms and monitoring solutions that address unique environmental challenges.Communication is central to your impact. You'll regularly interact with global service teams who have limited visibility into the environment, providing clear explanations of complex situations and building the relationships that ensure successful deployments and effective problem resolution. Your influence will shape how services are developed to better support this critical mission.A day in the lifeYour morning begins with a health check across the services your team owns — reviewing deployment pipelines, scanning monitoring dashboards, and confirming that overnight automated processes completed successfully. You notice a service deployment that partially failed and begin investigating, tracing the issue through logs and system state to identify the root cause.By mid-morning, you're deep in code. A recurring operational issue has been consuming team hours, and you're building the automation that will eliminate it permanently. You're working across an unfamiliar codebase from a global service team, reading their implementation, understanding their design patterns, and developing a solution that integrates cleanly with their architecture. This is the kind of cross-service problem-solving that makes this role uniquely rewarding.After lunch, you join a collaboration session with a service team on the other side of the world. They're preparing a major deployment and need your expertise on how their service will behave in this environment. You provide detailed technical guidance, flag potential issues based on your operational experience, and agree on a deployment plan that minimises risk. These relationships are what make complex deployments succeed.In the afternoon, you shift to development work on an in-house tool your team is building — a monitoring solution that will give network engineers better visibility into service health. You're designing the architecture, writing tests, and thinking through edge cases. It's full-stack work that stretches your engineering skills and delivers direct value to your colleagues.You end the day reviewing a pull request from a teammate and participating in your on-call handover, briefing the next engineer on current state and any items to watch. Tomorrow brings a new set of challenges — and that's exactly why you love this role.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamThe Systems Development team manages all of the software services and platforms that builds, operates, monitors and assures the AWS network within entire regions. We design and implement automation and new software solutions to improve operational efficiency on behalf of our Network Engineer customers. We're at the forefront of powering AWS's vast network infrastructure, transforming complex operational challenges into scalable systems that enhance the reliability and efficiency of one of the world's largest cloud networks. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes Preferred Qualifications:- Experience with distributed systems at scaleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if you could build the cloud rather than just use it? As a Network Development Engineer, you'll be at the heart of the infrastructure that powers the world's largest cloud computing platform — not configuring services on top of it, but engineering the very fabric that makes it all possible.This is your chance to work at a scale few engineers ever experience. You'll design, build, and operate next-generation network infrastructure where every decision you make ripples across millions of customers worldwide. You'll collaborate with some of the most talented engineers in the industry, sharing ideas and pushing boundaries in an inclusive culture that doesn't just welcome bold thinking — it demands it.Here, your passion for learning meets limitless opportunity. You'll work with leading tools and technologies that haven't reached the mainstream yet, solving problems that require permanent, sustainable, and scalable solutions. If you've ever wanted your engineering decisions to matter at a global scale, this is where that happens.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the engineering, implementation, and evolution of networks that operate at a scale most engineers only read about. Your work will span the full lifecycle — from deploying next-generation network infrastructure to ensuring it runs with the reliability and performance that millions of customers depend on every single day.You'll lead network projects that shape how our infrastructure grows and adapts: scaling initiatives, technology refreshes, deployment implementations, and optimisation efforts that push the boundaries of what's possible. When customer-impacting events occur, you'll be the engineer who responds decisively — troubleshooting with precision, resolving with speed, and then building the automation that ensures the same issue never surfaces again.Your analytical mindset will drive you to interrogate the network using advanced tools and metrics, ensuring every component operates correctly, safely, and securely. When complex technical issues arise, you'll investigate them scientifically and thoroughly, tracing root causes and implementing fixes that are permanent rather than temporary.But you won't just maintain what exists — you'll invent what comes next. You'll develop automation and mechanisms that eliminate manual operations, design sustainable and repeatable processes, and identify bottlenecks before they become problems. You'll evaluate emerging networking technologies and develop strategies for safely integrating them into our environment.Every solution you deliver will embody the principle of choosing the best approach over the quickest fix — because at this scale, shortcuts don't exist.A day in the lifeYour morning begins with a pulse check on the network — reviewing metrics dashboards, assessing overnight alerts, and confirming that the infrastructure you've engineered is performing as designed. You notice a subtle anomaly in traffic patterns and dig deeper, using advanced diagnostic tools to trace the signal through layers of network fabric.By mid-morning, you're collaborating with your team on a scaling project that will expand capacity across a critical network segment. The whiteboard fills with architecture diagrams as you debate approaches, challenge assumptions, and converge on a solution that's both elegant and sustainable. Your colleagues bring diverse perspectives, and the energy in the room reflects a team that genuinely enjoys solving hard problems together.After lunch, you shift focus to automation. A recurring operational task has been consuming engineering hours, and you've designed a mechanism to eliminate it entirely. You're refining the code, testing edge cases, and documenting the approach so others can build upon your work. There's deep satisfaction in knowing this automation will free your team to focus on higher-value engineering.Late afternoon brings a customer-impacting event. You move swiftly into troubleshooting mode — methodically isolating the issue, applying your deep networking knowledge, and coordinating with team members to restore service. Once resolved, you capture the root cause and begin designing the preventive measure that ensures it won't recur.You end the day knowing that your work directly enables Australia's national security community to operate with confidence — and that tomorrow will bring an entirely new set of challenges worthy of your talent.About the teamThe Network Development team drives engineering, implementation, scalability, operations, reliability, and sustainability for all of the network fabrics that underpin the software services and platforms used within an AWS region.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl)- 4+ years' hands-on experience in a network-focused technical role working with routing protocols and platforms in large-scale data centre and/or Wide Area Networking (WAN) environments- Solid understanding of network troubleshooting and performance including TCP performance (latency, jitter, buffers), throughput/packet rate testing, and L2/L3 path selection- Ability to discuss and compare features within routing protocols (e.g., BGP policy, OSPF LSDB) from a distributed systems perspective, with experience applying routing protocols to large-scale networks Preferred Qualifications:- Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects- Comfortable discussing network design principles and able to select reasonable platforms to implement designs in large-scale environments- Understanding of packet flow through network platforms, including differences between chassis and pizza-box architectures, and shallow vs deep buffer considerations- Experience developing engineering, deployment, or operations mechanisms to support IP networking systems at scale- If you do not meet all of these criteria, but still think you would be a great fit for this role, then we welcome you to get in touch.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAre you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow.We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc.We are seeking an experienced Sr Data Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience.Key job responsibilitiesAs a Data Scientist on this team, you will:1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals.2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them.3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness.4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions7. Contribute to the ML roadmap for the Ads-FM program through innovation and research. Basic Qualifications:- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression Preferred Qualifications:- 2+ years of data visualization using AWS QuickSight, Tableau, R Shiny, etc. experience- Experience managing data pipelines- Experience as a leader and mentor on a data science teamAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon Leo is an initiative to increase global broadband access through a constellation of 3,000+ satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We are looking for talented technicians to help full-scale production of the Leo satellites. The success of Leo depends on the quality, reliability, cost, manufacturability, throughput, and security of the products that you deliver. If you seek a fast-paced, dynamic environment; if you thrive on solving difficult problems where resolutions have high impact; and if you love the challenge of building something from scratch, then this role will be an ideal next career step. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution. Key job responsibilities- Follow work instructions and safety procedures- Assemble and test with emphasis to detail, an assortment of LRUs, electrical-mechanical assemblies, avionics, or other complex aerospace builds- Participate in process improvements, maintain floor stock inventory- You will independently execute and prioritize work to meet company deliverables - Execute test procedures for component and system level testing maintenance - Champion safety requirements in all designated zones and work locations- Ensure lab equipment is maintained and calibrated- Supports some preventative maintenance activities on test equipment and data acquisition systems- Receive shipments and coordinate deliveries with recipients (Using pallet jacks, kit carts, etc)- Your work may include contributing to improving SOPs and safety proceduresAbout the teamExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.The starting pay for this role in Washington State is up to $33.50 / hour and employees are eligible for incremental raises based on tenure. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site. Basic Qualifications:- 1+ years in a high traceability manufacturing environment, or relevant trade school certification- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches)- 1+ years working with test tools and test methods that adequately validate the system- Experience reading, interpreting and working from engineering documentation and/or drawings Preferred Qualifications:- Experience in the aerospace industry, automotive industry, medical device industry, aviation, military or other high-reliability operating environment- Experience in a fast-paced production environment- Experience working with FOD, ESD sensitive hardware and clean room requirements- Experience with forklifts, cranes and heavy equipment (including previous certifications)- A demonstrated ability in reading/understanding technical drawings, work instructions and standard operating procedures- Some basic knowledge of electrical, optical and mechanical systems, antennas, functional testing and/or satellite components- Ability to use multiple types of precision measuring instruments- Ability to work effectively in a team environment- Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, WA, REDMOND - 38.00 - 41.00 USD hourly
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    Job DescriptionG'day! You've found an opportunity that could define your next chapter.Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.The Mission - Why This Program, Why Now?You're joining at the defining moment of one of the most significant technology programmes Australia has ever undertaken. This programme will build and operate the dedicated cloud giving Australia's national security community and its allies the capability to see more, share more, innovate and act faster than ever before.The architectural decisions being made now - how we structure networking, implement security controls, and automate at scale - will shape how Australia's national security community operates for the next decade. You won't be inheriting someone else's design choices. You'll be making them.Your OpportunityWhat if your first major engineering role could place you at the heart of the infrastructure that powers the world's largest cloud computing platform? As a Network Development Engineer I, you won't just be learning about networks — you'll be building and operating the very fabric that makes cloud computing possible, surrounded by mentors who are among the best in the industry.This is where your foundational skills meet extraordinary scale. You'll troubleshoot real production networks, deploy infrastructure that serves millions of customers, and develop automation that eliminates manual toil — all while accelerating your growth at a pace that traditional networking roles simply can't match. Every problem you solve here teaches you something that would take years to encounter elsewhere.Here, curiosity is your greatest asset. You'll work alongside experienced engineers who are invested in your development, in a culture that celebrates questions, rewards initiative, and gives you the space to grow from capable into exceptional. If you're ready to turn your networking fundamentals into world-class expertise, this is where that journey begins.Benefits- Learning & development - AWS training and certification support, access to internal learning platforms.- Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you- Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving- Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events.- Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching- Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners.Key job responsibilitiesYou'll own the hands-on engineering and operational support of networks that operate at a scale most engineers only read about. This is where your networking fundamentals become real-world expertise — deploying, monitoring, and troubleshooting infrastructure that millions of customers rely on every single day.You'll execute network deployments and changes with precision, following established processes while developing the judgement to know when something doesn't look right. When alerts fire or customers are impacted, you'll be part of the response — using tools like ping, traceroute, curl, and netstat to isolate issues, working methodically through layers of the network to restore service quickly.Your curiosity will drive you to understand how things work beneath the surface. You'll dig into host-server communication patterns, trace packet paths, and build your intuition for how healthy networks behave versus when something is off. Each incident you work becomes a learning opportunity that deepens your troubleshooting instincts.You'll also begin your automation journey — reading and modifying existing scripts and code, using command-line tools to streamline repetitive tasks, and comprehending how automation operates on a per-device basis. You'll contribute to operational improvements by identifying small-scale enhancements and executing changes with effective change management practices.As you grow, you'll develop confidence with routing protocols — understanding how routers form adjacencies, share information, and make forwarding decisions. Every day brings new exposure to technologies and challenges that will accelerate your path toward becoming a senior network engineer.A day in the lifeYour morning starts with a review of the network's health — checking monitoring dashboards, scanning overnight alerts, and familiarising yourself with the current state of the infrastructure. You're building pattern recognition with every shift, learning what normal looks like so you can spot anomalies faster each day.Mid-morning, an alert triggers on a network segment. You grab your troubleshooting toolkit — ping, traceroute, netstat — and begin methodically isolating the issue. A senior engineer on your team notices you're working the problem and offers a pointer about checking the host-server communication path. Together, you trace the issue to its source and implement the fix. These collaborative moments are where your growth accelerates fastest.After lunch, you join a deployment activity. The team is rolling out a configuration change across a set of network devices, and you're responsible for executing a portion of the change window. You follow the established runbook carefully, verify each step, and flag a discrepancy you notice in the pre-checks. Your attention to detail catches something that could have caused an issue downstream — and your team lead acknowledges the sharp observation.In the afternoon, you turn to a small automation task. There's an existing Python script that collects device health data, and you've been asked to modify it to include an additional metric. You read through the code, understand its logic, and make the change — testing it carefully before submitting for review. It's a small contribution, but it's building the foundation for larger automation work ahead.You end the day in a team knowledge-sharing session where a colleague walks through a recent complex incident. You take notes, ask questions, and leave with a deeper understanding of routing protocol behaviour that you know will serve you in the weeks ahead.About the teamThe Network Development team drives engineering, implementation, scalability, operations, reliability, and sustainability for all of the network fabrics that underpin the software services and platforms used within an AWS region. Basic Qualifications:- Experience with networking fundamentals- 2+ years of hands-on experience in a network-focused technical role working with routing protocols and platforms in data centre and/or Wide Area Networking (WAN) environments- Confident understanding of general routing protocol principles with the ability to apply knowledge to practical scenarios (e.g., adjacency forming, information sharing, path selection)- Ability to use command-line tools and scripts, read and modify existing code/systems (e.g., Python, Ansible), and comprehend automation tasks on a per-device basis Preferred Qualifications:- Experience with effective change management practices and ability to identify and suggest small-scale operational improvements- Experience developing or contributing to engineering mechanisms that support IP networking systemsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality and continue to meet our customers’ high expectations during the life of the product. They will focus on product quality deliverables during our product launch and sustaining. The successful candidate will establish quality goals and monitor performance, investigate with the full suite of failure analysis tools, influencing root cause and subsequent closed loop corrective action. Leads quality lesson’s learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. Their responsibility will require knowledge across a broad scope of quality, from factory process controls to customer service complaint handling.Key job responsibilitiesQuality Engineering Manager will be responsible for identifying risks and working with the appropriate product development and sustaining engineering functions to ensure the critical and high risk items are resolved prior to shipping a product and moreover don’t make it into next generation product. In addition to the work done in the New Product Introduction (NPI) & Sustaining phases, the QEM will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company.A day in the life- Manage quality program deliverables end-to-end, host milestone review meetings, and ensure cross-functional alignment throughout NPI and Sustaining phases- Communicate quality status, risks, and recommendations clearly to leadership, driving timely decisions to protect customer experience- Influence cross-functional partners—including design, manufacturing, and supply chain—to prioritize and resolve quality issues that impact customers- Train and manage supplier quality teams; build supplier capability to meet Amazon's quality standards- Analyze field and factory data using AI-powered tools (e.g., anomaly detection, predictive quality monitoring) alongside JMP or Minitab to accelerate root cause identification- Leverage AI assistants for report generation, data summarization, and trend analysis to improve team efficiency- Drive closed-loop corrective actions and quality lesson-learned sessions to prevent issue recurrence- Guide cross-functional teams in Design for Quality and advanced quality methodologies (FMEA, DOE, DMAIC)- Up to 80% domestic and international travel requiredAbout the teamThe Quality Engineering & Management (QEM) team ensures excellence across Amazon's device lineup and services. They oversee quality for Echo devices, Fire TV products, Fire Tablets, and Kindle e-readers, alongside core services like Alexa Voice Service, Amazon Music, and Prime Video. The team work with cross functional teams based in manufacturing suppliers and engineers who conduct comprehensive testing, including SMT, FATP, hardware/software validation, performance evaluation, and user experience assessment. The QEM team maintains Amazon's high standards throughout the product lifecycle, ensuring optimal customer experience across all devices and services. Basic Qualifications:- 4+ years of working in mechanical engineering or equivalent experience- Experience with prototyping and implementation Preferred Qualifications:- Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools- Experience in the design of complex mechanical products and equipment at volumeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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