Amazon

Job DescriptionAmazon's legal department is looking for a smart, experienced, creative, and highly motivated litigator to help manage Amazon's worldwide portfolio of commercial and consumer litigation — including stockholder disputes, class action matters, and large multi-billion dollar cases. You'll advise attorneys and business leaders on litigation risks and develop strategies for the most complex matters in our portfolio.Key job responsibilities- Implement litigation strategy- Select, manage, and improve the performance of outside counsel- Advise leadership on a wide range of novel legal and business risks and opportunities- Work with witnesses and data repositories to prepare for depositions and trial- Coordinate with public policy and public relations teams on matters relating to litigation- Design and implement innovative processes that enable small teams to make high-velocity decisions at scale- Provide daily cross-functional leadership to stakeholders on legal problems involving contract, business tort, consumer protection, stockholder, real estate, transportation, advertising, privacy, class action, and First Amendment lawA day in the life- Advising attorneys and business leaders on litigation risks and novel legal issues- Managing a portfolio of complex litigation and working closely with outside counsel to develop and implement litigation strategies- Identifying and mitigating legal risks to help avoid future litigationAbout the teamJoin a collaborative and dynamic litigation team where excellence meets collegiality. Our close-knit group of litigators brings together diverse expertise and a shared commitment to tackling the most challenging legal problems facing our clients.If you're looking for a team where your contributions matter, your development is prioritized, and collaboration drives results, we'd love to hear from you. Basic Qualifications:- 10+ years of post bar admission legal experience- Juris Doctor and membership in one state bar or equivalent- Experience as a primary strategist on complex litigation including independently developing case theory, making high-stakes judgment calls, and driving outcomes without close supervision- Experience developing novel or creative legal arguments that changed case outcomes- Knowledge of the ethical considerations surrounding AI in the legal context, such as confidentiality, accuracy, and bias prevention Preferred Qualifications:- Experience handling class-action defense litigation across multiple matters, including Rule 23 class certification- Experience working closely with and advising senior executives of an organization or equivalent- Experience in Securities Law- Experience in Technology Law- Experience working independently and directly with all levels of legal and business partners or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 201,400.00 - 272,500.00 USD annuallyUSA, VA, Arlington - 183,100.00 - 247,700.00 USD annuallyUSA, WA, SEATTLE - 183,100.00 - 247,700.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos Key job responsibilitiesPrime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air’s S-team goal of delivering packages to customers via drone. Still on the fence? Check out our most recent launch: https://www.aboutamazon.com/news/transportation/amazon-drone-delivery-arizonaCome take flight with us!Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant’s history of Department of Transportation (DOT) drug and/or alcohol violations(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable Basic Qualifications:- Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations- Experience in a people management or leadership role which includes coaching and developing others- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree in relevant field of operations- Can travel to local sites up to 25% of the time- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Direct management experience, including leading in a manufacturing, production, distribution, or logistics environment.- Demonstrated success analyzing performance metrics, implementing process improvements, and applying Lean methodologies.- Ability to navigate changing priorities and utilize judgment in demanding situations.- Ability to train as a drone operator and adhere to standards.- Ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, climb ladders, and be able to frequently push, pull, squat, bend and reach. Preferred Qualifications:- Prior experience in the drone/aerospace industry.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.If this sounds interesting to you, apply and come chart your own path at Amazon. Key job responsibilitiesAs a Software Development Engineer, you will help solve a variety of technical challenges and work with a team of extremely talented engineers. Given that we explore new and exciting areas, you will play an active role in translating business and functional requirements into concrete deliverables and build quick prototypes or proofs of concept. You will help invent new features, design systems, develop and deploy highly scalable and reliable distributed services. You will tackle challenging, novel situations every day and given the size of our initiatives, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of customers.If you are excited about this opportunity to own and solve complex problems, work with a creative dynamic team, and have passion to build features that millions of customers would love to use, we want to hear from you. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionImagine running search and analytics at any scale without thinking about clusters, capacity, or version upgrades. Where your queries return in milliseconds whether you're indexing a thousand documents or a hundred billion. Where the platform scales, heals, and secures itself so your team can focus on the questions, not the infrastructure.That's what we build at Amazon OpenSearch Service.Amazon OpenSearch Service is the fully managed and Serverless AWS service that lets customers deploy, operate, and scale OpenSearch for log analytics, full-text search, application monitoring, observability, and AI-powered retrieval. We serve hundreds of thousands of customers running mission-critical workloads across every AWS region, and we are part of the AWS Database and Analytics organization.Come join the OpenSearch Control Plane team as an Engineering Manager. We are responsible for a service that:- Reliably manages a large fleet of cloud-native OpenSearch clusters and collections, freeing customers from sizing, scaling, and patching decisions- Guarantees high availability and durability for mission-critical search and observability workloads at the scale of the most demanding internet businesses- Orchestrates and automates the complete lifecycle of an OpenSearch cluster or collection — from creation through scale-up, scale-out, upgrade, replication, and fail-overThe OpenSearch control plane is not just any distributed system. It orchestrates a fleet of clusters across every AWS region, detects and recovers from node failures in seconds, and serves workloads that span petabytes of customer data. Most recently, we launched **OpenSearch Serverless NextGen** — delivering ultra-fast collection provisioning and true scale-to-zero capacity, so customers pay only for what they use and get a working environment in seconds rather than minutes. We are not done; this is one of many investments raising the bar for what customers can expect from a managed search service.As an Engineering Manager in this role, you will own a core part of the OpenSearch Control Plane charter. You will work in a highly collaborative environment that attracts strong talent and offers plenty of room to grow. You will have the freedom to shape how your team operates, what mechanisms you establish to deliver results, and how you grow each engineer on the team. This role gives you direct impact on the future of Amazon OpenSearch and its continued growth.**We don't need you to be an expert in search, retrieval, or OpenSearch internals. We value curiosity, craftsmanship, and customer obsession over knowledge in any specific technology stack.** If you have led engineering teams building cloud-scale distributed systems and you are excited about the search and analytics domain, we want to hear from you.OpenSearch itself is a community-driven, Apache 2.0–licensed open-source search and analytics suite built on Apache Lucene. Since launching in July 2021, the project has delivered multiple major and minor releases advancing core search, vector search, and analytics. Our next phase focuses on transforming OpenSearch into an intelligent retrieval engine — one that meets the evolving needs of customers running search, analytics, and AI-powered workloads across structured, unstructured, and multi-modal data.We work in Java, Rust, Python, Go, and C/C++. We contribute upstream to OpenSearch and Apache Lucene. We are customer-obsessed, operate with the entrepreneurial pace of a startup inside one of the world's largest cloud providers, and value strong intuition backed by metrics.**Operations is core engineering on this team, not overhead.** Engineers operate what they build, and we treat customer-impacting incidents with the same engineering rigor we apply to feature work. Reliability and Static Stability is a forcing function for design, not a phase after launch.Key job responsibilitiesAs an Engineering Manager on the OpenSearch Control Plane team, you will:- Lead a software development team responsible for rethinking how cloud-scale search and analytics services are provisioned, scaled, and operated- Provide technical judgment on distributed-systems design proposals — push back on flawed assumptions about consistency, scale, failure domains, and blast radius; develop engineers' distributed-systems skill as part of their growth plan- Champion Invent and Simplify on the team — recognize and reward simplification work in code review and performance reviews, drive engineering investments that reduce complexity, and protect engineering time for refactoring alongside feature work- Own the operational health of the team's products — establish oncall rotations, incident-response mechanisms, and RCA discipline that scale as the team grows; drive metrics-backed improvements in availability, latency, and time-to-recover- Lead the team's adoption of AI-assisted development — set expectations for AI use across the SDLC, establish mechanisms for engineers to share patterns and learnings, model AI fluency in your own work, and continuously raise the bar on the team's effectiveness with GenAI tooling as it evolves- Conceive innovative solutions for customers at the intersection of multiple fields: open-source initiatives, search and log analytics, managed-service resiliency, query routing, and capacity orchestration- Mentor engineers and provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization; contribute to the vision, goals, and technical strategy in alignment with customer needs and market opportunities- Grow the team by hiring and developing best-in-class engineers; manage the day-to-day activities of the engineering team in an agile environment Basic Qualifications:- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams Preferred Qualifications:- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Hosted Execution (HEX) team is looking for a Software Development Manager who will lead a team of Support, SysDev, and Software Engineers. As the manager, you will be responsible for managing the service operational support, customer service migrations, software hygiene improvements, and continuous improvement through automation for HEX platforms. This is a great opportunity to join our mission to manage and build solutions that empower our customers and improve Customer Obsession. You will be responsible for developing tools to automate operations and improve developer productivity, providing operational support for HEX services and help with critical projects like HEX customer service support and migrations. If you feel excited by the challenge of setting the course for large company wide initiatives, managing and supporting customer facing products across Amazon, enjoy leading the troubleshooting and solving of complex problems this position may be a great opportunity for you. Key job responsibilitiesLead and manage a team of engineers to:* Develop automation to aid operations and maintenance.* Improve and maintain software hygiene of the services team owns and supports.* Lead the work on maintenance driven projects.* Improve operational excellence through the support of incoming tickets, including extensive troubleshooting.* Reduce and manage the compliance risks for the services team owns and support. Basic Qualifications:- 8+ years of software development experience- 4+ years of software development manager, managing teams of more than 5 software engineers experience- Bachelor's degree or equivalent Preferred Qualifications:- 2+ years of building production software experience- Experience leading agile development teams and scrum spring planningOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS is changing how enterprise customers get work done through AI. Our suite of AI products and services puts specialized agentic capabilities in the hands of every knowledge worker business users, BI analysts, product managers, developers, and supply chain analysts, so they can pull insights from their data and move faster on the work that matters.We're looking for a sales leader to build and own the go-to-market for AWS AI products across Australia and New Zealand (ANZ). You'll identify new industry and vertical opportunities, shape how we take AI-powered solutions to market and help customers work smarter with their organisation's collective knowledge, all backed by AWS's enterprise-grade security. This is a role where you'll define the playbook, not inherit one.Key job responsibilitiesYou'll lead a talented team of sales specialists, business development leaders, and solution architects to accelerate AI adoption on AWS across ANZ. You and your team will drive the vision, strategies, and execution for our field teams to establish AWS as the leading enterprise AI provider, engage business and technical decision-makers, and create new use cases that showcase our AI capabilities across different industries.Your passion for AI and excitement about AI opportunities will be infectious, inspiring both your team and customers to embrace its transformative possibilities. Your focus on the inputs that drive long-term growth will be a superpower enabling you to drive multiple complex sales programs to meet adoption goals, working side-by-side with our AWS account teams who manage direct customer relationships.This leader will have the technical acumen to understand AWS AI capabilities in detail — from agentic abilities to integration with business systems — and lighten the cognitive load for customers by representing these capabilities in terms of business value to multiple personas. They will create the operating model necessary for successful enterprise-wide AI adoption and long-term customer success.Additionally, as a leader-of-leaders role, this candidate will possess a proven track record of hiring and developing the best sales talent to drive AWS AI growth and innovation across the ANZ market.Leadership ExpectationsThe successful candidate will demonstrate the ability to define and execute a successful Go-To-Market strategy for AWS in a rapidly evolving AI landscape, lead through others by building and empowering high-performing sales teams and exhibit strategic thinking that balances short-term execution with long-term vision. They must show a track record of building sustainable sales organizations that scale, making data-driven decisions while maintaining focus on customer impact, and possess the backbone to advocate for customer priorities and push for AI adoption.Success requires exceptional relationship-building skills to influence stakeholders across the organization and partner closely with Product and Engineering teams to champion customer needs, translating real-world feedback into actionable solutions. Above all, this leader must be genuinely excited about AI opportunities and inspire that same enthusiasm in their team and customers.This role presents a unique opportunity to shape the future of work through AI, leading the go-to-market strategy for transformative technologies that make AI accessible, secure, and impactful across organizations in Australia and New Zealand.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- AI/ML Sales Leadership- 15+ years of relevant sales and business development experience in cloud and AI technology with a proven track record of building new businesses and driving adoption of innovative technologies at scale.- A credible passion and excitement for AI opportunities with deep understanding of how AI technologies transform enterprises and an ability to communicate this in a manner that resonates with both technical and non-technical stakeholders at our customers.- Strategic Sales Execution & Revenue Impact- Accomplished enterprise sales leader with experience managing complex customer and partner relationships while building a high performing sales organisations. Track record of implementing enterprise-wide AI initiatives, exceeding revenue targets, and driving measurable business outcomes through strategic vision, cross-functional partnership, and relentless customer focus.- Technical Acumen & Executive Engagement- Technical background with exceptional communication skills to articulate the business value of AI solutions to both business and technical audiences at all levels. Proven ability to build executive relationships, a best-in-class public speaking and media presence, with experience in enterprise software sales cycles and change management. Preferred Qualifications:- Experience selling and implementing enterprise-wide AI initiatives- Deep understanding of AI products and services- Technical background in computer science or related fields- Proven and credible public speaking and media presence- Experience with complex enterprise software sales cycles and change management- Passion for AI innovation and ability to inspire others about AI opportunities- Experience operating in the ANZ market with established enterprise relationships across the regionAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.Amazon Web Services(AWS)는 IT클라우드 서비스를 선도하는 리더로써 높은 신뢰성과 확장성 그리고 저비용을 장점으로 하는 클라우드 인프라스트럭처 플랫폼 분야의 선두 기업입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다.Key job responsibilitiesKey job responsibilities- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems- Linux server and XEN service virtualization troubleshooting- Remediate physical layer outages on both Systems & Network- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations- Install & configure racks in-line with internal SLAs- Triage & resolve trouble tickets for all devices- Physical replacement of server and network devices- Define metrics to increase our customer uptime- Enforce Amazons Security Best Practices- Interact with third-party vendors & contractors- Contribute ideas to improve operational efficiency- Participate in and deliver on a number of local/regional/global projects- Participate in team meetings for metric analysis and project status updates- Contribute in building the world’s largest Cloud infrastructure* This role involves covering 24x7 shift rotation- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지- Linux 서버 및 XEN 서비스 가상화 문제 해결- 시스템 및 네트워크의 물리적 계층 중단 재조정- 데이터 센터 전력 및 냉각 이벤트 해결 지원- 외부/계약 업체와의 협업- 보안 및 안전 관련 프로세스 및 지침 준수- 24x7 On-Call 교대 근무- 서버 및 네트워크 장치의 물리적 교체- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업- 글로벌 프로젝트 참여 기회 제공 Basic Qualifications:- 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience- Bachelor's degree in information technology or computer science- Can lift and rack equipment up to 40 pounds Preferred Qualifications:- Experience with computer hardware troubleshooting and repair- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Experience managing and coordinating multiple projects simultaneously- Bilingual (Korean/English)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon operations team is looking for PIT Trainers with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. PIT Trainer roles may include production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. PIT Trainers will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Things to know about working in an Amazon Fulfillment Center:• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.• You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)• You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.For this role, you will need to be:• At least 18 years old, and authorized to work in the United States• Able to work 40 hours/week, and overtime as required• Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reachCurrent certification on PIT equipment is preferred, but not required.Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.Key job responsibilitiesExecute a consistent, best-in-class new hire experience in a rapid and complex changing work environment• Using a hands-on approach, engage and excite newly hired employees in a welcoming and supportive environment• Drive operational mechanisms to ensure an exceptional, reliable onboarding experience• Facilitate a smooth transition from onboarding to in-path training while remaining engaged and acting as a resource for new hires• Analyze and interpret metrics to identify areas for continuous improvement• React quickly to serve as a resource for specific barriers and determining the correct steps to resolve.• Drive effective teamwork, communication, and collaboration across disparate groups with competing priorities.• Support a 24/7 environment that has multiple shifts and seasonal staffing ramps to meet customer demand. *Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role. Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- 1+ years of Microsoft Office products and applications experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage.Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.Key job responsibilitiesAs a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training. Required Skills:• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)• Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions• Attention to detail and ability to analyze and identify patterns across data sets and information• Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking• Commitment to investigation, research, and diving deep to seek facts• Ability to understand, interpret, critique, analyses and communicate dataAbout the teamThe Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. Basic Qualifications:- Bachelor's degree- Experience with Microsoft Office products and applications- English B2+ (or equivalent) proficiency in verbal and written communication- Dutch B1+ (or equivalent) proficiency in verbal and written communication Preferred Qualifications:- Knowledge of consumer product compliance processes and regulations- Experience in regulatory compliance management with government agencies- Experience in designing and implementing custom reporting systems using automation tools- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate roleOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis role can be performed in either Berlin, Germany or London, UK Corporate offices. There will be travel required up to 10% of the time, mostly within the EMEA region. There will be travel required up to 10% of the time, mostly within the EMEA region. Amazon's Global Corporate Employee Relations (GCER) team seeks a labor relations professional with deep Germany expertise to own and deliver LR strategy in one of EMEA's most complex co-determination environments. About the Role As EMEA Labor Relations (LR) Manager, you'll serve as the dedicated LR partner for Germany — Amazon's most regulated corporate market in EMEA, with full co-determination rights, active Works Councils (Betriebsräte), and a dense works agreement landscape. You'll own the day-to-day LR strategy, ERB relationships, and stakeholder advisory for Germany across multiple Amazon lines of business. This means navigating the Works Constitution Act (BetrVG), negotiating works agreements, managing consent and co-determination items, and building trust-based relationships with employee representatives — all while enabling business velocity in a high-growth environment. Reporting to the DACH LR leader, you'll operate with significant autonomy while contributing to broader regional programmes, frameworks, and capability development. Key job responsibilitiesGermany LR Ownership & ERB Management: - Own end-to-end LR strategy for Germany across all corporate Lines of Business, including AWS, Worldwide Amazon Stores and others. - Manage strategic Works Council relationships — building trust, managing cadence, and driving productive engagement - Lead all co-determination, consultation, and information obligations.- Negotiate and maintain works agreements across topics including IT tools, working time, remote work, and restructuring - Navigate reconciliation committee processes where required - Advise on union engagement strategy and collective bargaining landscape Stakeholder Advisory & Business Partnership: - Serve as the trusted LR advisor to senior business leaders and PXT partners for Germany - Provide proactive counsel on workforce changes, restructurings, tool deployments, and policy implementations - Director/VP-level stakeholders on LR risk posture and engagement strategy - Partner with Legal, PXT, and business leadership to drive aligned outcomes Programme Contribution & Regional Impact: - Contribute to GCER-wide frameworks, playbooks, and operating models — bringing Germany best practice to the broader team - Support cross-regional initiatives and represent Germany in global forums - Drive data-driven insights to inform LR strategy and investment decisions - Share co-determination expertise across the EMEA LR team Change & Risk Management: - Lead complex change programmes in Germany (restructurings, tool deployments, organisational changes) - Own proactive risk identification, scenario planning, and mitigation - Ensure compliance and trust are built into business initiatives from Day 1 Basic Qualifications:- Bachelor's degree or equivalent- Experience in labor/employee relations or employment law- Specialised expertise in German labor law, including the Works Constitution Act (BetrVG), co-determination rights, and works agreement negotiation- Experience managing Works Council relationships in co-determination environments- Experience leading consultations, negotiations, and reconciliation processes- Experience advising senior leaders on complex LR matters- Fluent in written and spoken German (CEFR, C2) and English (CEFR, C2) Preferred Qualifications:- German law degree (Volljurist) or equivalent legal qualification- Experience with Einigungsstelle (reconciliation committee) proceedings- Knowledge of collective bargaining (Tarifvertragsrecht) and union landscape in Germany- Experience in tech-sector or corporate (non-operations) labor relations- Strong bias for action with proven ability to simplify complexity- Experience with data-driven decision making and LR analytics- Track record of converting ERB relationships from compliance-driven to trust-driven- Ability to deliver results in fast-paced, ambiguous, high-growth environments- Experience operating across multiple LOBs or business units simultaneouslyAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you. As a member of the team, you will be working with business partners, software development engineers to design, implement manual and automated tests. You will have significant influence on our overall test strategy and driving the system architecture that supports it and spearhead the best practices that enable a quality product. You should have a combination of solid in-depth knowledge of Quality Assurance, solid understanding of the operating system software, as well as knowledge automation tools. You will learn a variety of cutting-edge technologies, development processes, and develop well-rounded skills such as leadership, and effective project management. Candidates will need to define test plans, test specifications, test suites, test cases as well as design tools for functional and performance testing in a programmatic manner. Key job responsibilities· Propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency.· Lead projects end to end with minimum guidance.· Write test plans and test scripts · Join stand up and help the team get unblocked. Report status . Automate new features and deploy using existing GenAI Framework. Own automation test deployment and pipeline. Leverage GenAI tools for testing and automationA day in the lifeWrite test cases, debug and updateResolve issue, working closely with test associatesWrite process docs to enhance and challenge status quoJoin stand up and help the team get unblockedReport status Automate new features and deploy using existing GenAI FrameworkOwn automation test deployment and pipelineLeverage GenAI tools for testing and automationAbout the teamWe are building the next generation voice-forward in-cabin experience that delights customers, increases safety, and brings the future of digital cabin to life. The team owns automotive domains like Comms, Car Control across ACA products, end-to-end integration testing of all domains for certain regional OEMs, Automation initiatives, new process and enhancements and deployment of features Basic Qualifications:- Bachelor's degree- 1+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing Preferred Qualifications:- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control- Able to use GenAI tools and leverage it for automation, accuracy, velocity and optimizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.Key job responsibilities• SHIFT WORKSome of the roles within this organization are shift-based hence readiness & availability to work rotating shifts is required for this position.• SAFETYFollow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.• DATA CENTER OPERATIONS (DCO)This position involves: - Diagnosing hardware and network problems followed by physical repairs- Troubleshooting events within internal Service Level Agreements (SLAs)- Performing root cause analysis of equipment failures- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)- possibility to work rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environmentLocal travel may be required up to 10% of the time. A valid in Italy driving license is required as Data Centers may not have any public transportation available nearby. Location Requirements:Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid EU driving license is required for this role.Work Schedule:This is a 100% onsite in-person position due to the hands-on nature of managing mission-critical infrastructure.The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 5 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy - 30,100.00 EUR gross annuallyAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- IT hardware troubleshooting related experience- Completed formal education/apprenticeship or training in IT related field- Good command of English as it's an international environment. All job interaction and recruitment process will be in English- Valid in Italy driving license- Availability to work in rotational shifts Preferred Qualifications:- Diploma or equivalent formal qualification in IT related field- Basic knowledge of Linux and experience with network protocols and in Data CenterAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Rho, ITA - 30,100.00 EUR Annually

Job DescriptionCome build the future with us. What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time.We are looking for a motivated individual to join the Inventory Health ( team Supply Chain Execution) and build innovative solutions for our new ANow network representing Quick Commerce Model with the help of data driven critical thinking to enable operational flow and space utilization and selection update.We are hiring Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon MEATR. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in QC network while managing operational execution. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models.Key job responsibilities1) They will be responsible for working with finance, supply chain execution, transportation, operations and other Amazon teams to identify pain points and scope out large high impact projects2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis5) They will liaise across functions to drive their project and help clear issues and bottlenecks.6) They will work with technology teams to scope out and drive any tech changes that are neededAbove all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.7) they will be responsible for tracking and managing Operational executions for the inventory reversal plans working backwards from space utilization and inventory profiles. Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program manager's responsibility to ensure they drive the program towards achieving those goals. Basic Qualifications:- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- 5+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHelp the companies rewriting medicine move faster, powering everything from drug discovery to diagnostics with cloud and AI. Be the in-country leader for some of the world's most innovative life sciences organisations, working as part of a global account team while owning the relationship with the technical and innovation leaders based in Ireland/NI.This role sits at the intersection of international collaboration and local impact. You'll be part of a broader global account team, partnering with colleagues across multiple geographies to drive cohesive customer strategies. In Ireland, you'll lead the engagement with the senior technical decision-makers, R&D leaders, and innovation teams who are shaping how these organisations adopt next-gen technology. It's a unique position: global context, local ownership.The work itself is about helping enterprise biopharma, biotech, and diagnostics customers solve real problems, breaking down data silos, accelerating clinical trials, modernising R&D, and unlocking the value of their data with AI/ML. You'll work directly with customer executives to understand where they're stuck and map that to AWS capabilities that actually move the needle.Day to day, you're building and executing account plans in close coordination with global account leads, driving pipeline, and closing strategic deals. You're also orchestrating a broader team, solutions architects, specialists, partners, to bring the right expertise at the right time. This isn't a "pass leads and follow up" role. You own the Ireland/NI-based outcome and influence the global strategy.What sets this apart: the customers are some of the most innovative companies in the world, the problems are complex and meaningful, and the impact is real. You're not just selling cloud, you're helping teams get therapies to patients faster, improve trial outcomes, and rethink how science gets done. And you're doing it as part of a connected, international team where your local insights shape global direction.People who do well here know how to navigate ambiguity, build trust quickly across cultures and time zones, and push things forward. There's a lot of autonomy, but also high expectations. If you want a role where you can operate like a business leader within a global framework, work on things that matter, and see the direct impact of what you do, this is it.Key job responsibilitiesOwn the Ireland-based relationships for a defined set of global enterprise life sciences accounts, operating as the in-country lead within the broader global account teamBuild and execute account plans in partnership with global account leads, aligned to customer priorities across R&D, clinical, and commercialDevelop and manage a high-quality pipeline; drive deals from early stage through closeEngage C-level and senior technical and innovation leaders in Ireland; become the trusted local advisor on cloud, data, and AI strategyIdentify where customers are stuck (data silos, trial delays, legacy systems) and map to AWS solutions that solve real problemsLead cross-functional teams (SA, specialists, partners) and coordinate with international counterparts to bring the right expertise to each opportunityNegotiate and structure complex, multi-year agreements (e.g., EDP/PPA)Drive adoption and expansion of AWS services, with focus on measurable business outcomesMaintain accurate forecasting, deal hygiene, and operational rigorPartner with ISVs and ecosystem players to accelerate customer outcomesStay current on life sciences trends (precision medicine, genomics, AI/ML) and translate into customer conversationsBe accountable for revenue growth, customer success, and long-term relationship health across your Ireland-based portfolioCollaborate effectively across time zones and geographies, ensuring alignment between local execution and global account strategyA day in the lifeReview pipeline, forecast, and prioritise dealsMeet with Ireland-based technical and innovation leaders at enterprise biopharma, biotech, and diagnostics customers to understand priorities and blockersEngage executives on data, AI/ML, and cloud strategy; feed local insights into global account plansSolve for data silos, trial delays, and legacy infrastructureBuild and adjust account plans in coordination with global account leadsCoordinate with SAs, specialists, CSMs, TAMs, partners, and global account team members across geographiesDrive deal execution and negotiate termsLead internal deal reviews and customer briefingsWork with ISVs and ProServe to accelerate outcomesTrack industry trends and apply to customer conversationsMaintain CRM hygiene and forecast accuracyAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fuelled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in closing sales and revenue generation- Experience reaching and exceeding sales revenue goals- Experience in sales or sales management of infrastructure or cloud technology Preferred Qualifications:- Experience engaging with and influencing C-level executives- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent- Experience selling cloud solutions- Experience in developing, negotiating and executing business agreementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about electrical design and bringing innovative hardware to life? Do you thrive on solving complex circuit design challenges that span analog, digital, and power domains? Do you want to see your electrical designs enable products that delight millions of Amazon customers? If yes, you'll fit right in here at Amazon Robotics.Amazon Robotics is seeking an Electronics Design Engineer with deep expertise in electrical design and circuit validation to lead the design and integration of electronic robotic systems.We are a smart team of doers that work passionately to apply cutting-edge advances in robotics, control systems, and mechatronics to solve real-world challenges that will transform our customers' experiences in ways we can't imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilities• Design and analyze electrical circuits and systems for robotic platforms, including motor control electronics, sensor interfaces, power distribution, communication systems, and safety-critical circuits• Create detailed electrical schematics with clear specifications using industry-standard schematic capture tools (OrCAD, Altium, or similar)• Generate smaller layout (e.g., sensor designs) yourself and lead larger layout (e.g., motor controllers) undertaken by our internal and external team• Build circuit models and simulations (SPICE, MATLAB, or similar) to predict performance, conduct trade studies, and validate design approaches before prototyping• Develop electrical architecture diagrams and interface specifications to communicate design intent and analyze system performance, signal integrity, and power distribution• Design filtering, signal processing, and protection circuits to address real-world limitations such as noise, EMI/EMC compliance, thermal constraints, and component tolerances in dynamic robotic environments• Lead cross-functional design integration across mechanical (actuators, enclosures, thermal), electrical (circuits, PCBs, motor controllers), and firmware (embedded control, safety systems) domains• Identify system-level solutions that optimize across components rather than individual parts in isolation, finding creative trade-offs between electrical design, mechanical constraints, cost targets, and performance requirements• Derive electrical requirements and specifications across subsystems to ensure integrated robotic systems meet objectives for functionality, reliability, safety, and human-robot interaction• Conduct trade space studies to evaluate design alternatives, comparing performance, cost, manufacturability, supplier capability, and timeline (make vs. buy, OEM vs. ODM decisions)• Lead electrical validation and testing activities including prototype bring-up, functional testing, EMI/EMC compliance testing, safety validation, and design verification against specifications• Generate technical artifacts (schematics, test plans, trade studies, validation reports, design documentation) that influence product designs across hardware, firmware, and manufacturing teams Basic Qualifications:- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field- Experience in motherboard design, PCB design including schematic capture, stackup and circuit board layout- Experience with analog, digital, and high-speed circuit design- Experience using common electronics test equipment (oscilloscopes, power supplies, function generators, etc)- Experience identifying, maintaining, and troubleshooting Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components- Experience in hardware design- 3+ years of experience designing and debugging printed circuit boards (PCBs) for embedded systems- Experience with embedded microcontrollers and processors (ARM Cortex, STM32, or similar)- Proficiency with sensor integration for robotics applications (IMUs, encoders, force/torque sensors, vision systems, LiDAR) Preferred Qualifications:- Master's degree or Ph.D. degree in Electrical Engineering or related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon builds fast and behind every new Fulfilment Center, Sortation Center, and Delivery Station is a cost estimate that had to be accurate, defensible, and ready when decisions need to be made. We're looking for a Cost Engineering Manager who will deliver construction cost engineering services to Amazon's North America Design & Construction stakeholders producing the estimates, cost models, and analytical outputs that inform capital investment decisions across Amazon's NA infrastructure network.This role is high-impact, high-variety, and technically engaging. You'll deliver a range of estimates across a diverse portfolio of NA building types and project scopes, from multi-site retrofit programs to one-off capital projects, where site conditions, design parameters, and scope ambiguity make every engagement a unique analytical challenge. You'll partner with cross-functional teams from early concept sketches through bid-ready construction documents, combining construction domain expertise with collaborative problem-solving to produce cost intelligence that directly shapes business outcomes.The core deliverable is construction cost estimates, and the role is within Amazon's Global Procurement Organization, Sourcing Excellence pillar, which means you'll also have the opportunity to expand into broader cost engineering disciplines: should-cost modeling that anchors supplier negotiations, and value engineering initiatives that challenge specifications and drive design-to-cost outcomes. You will work closely with AI and Market Intelligence Solutions, leveraging AI-powered tools daily to accelerate analysis, build scalable costing datasets, and contribute to the development of next-generation automation that multiplies the team's reach.Key job responsibilities - Deliver independent, bottom-up construction cost estimates for NA Design & Construction stakeholders across Amazon's building portfolio: spanning retrofit, expansion, and new-build scopes across multiple building types and network segments - Develop cost estimates from early-stage concept inputs through RFP-ready construction drawing sets, adapting methodology and analytical depth to available information at each project phase - Build and maintain programmatic estimating templates for multi-site programs (such as interior renovations, mechanical system replacements) where scope consistency allows template-driven efficiency - Produce one-off bottom-up estimates for projects where unique site conditions, non-standard design, and scope ambiguity demand deep analytical judgment (such as automation retrofits, site hardening, ad-hoc retrofit requests) - Generate high-level ROMs for early-stage project exploration when data is limited and design direction is still evolving - Leverage AI-powered tools as a default part of your workflow; using automation for data gathering, cost benchmarking, and pattern recognition while applying expert judgment on complex, ambiguous scopes - Contribute to the development of scalable AI solutions by curating project data, validating model outputs, and identifying where automation can absorb routine estimation work - Collaborate with preconstruction managers, design engineers, and category managers to gather site-specific inputs, validate assumptions, and communicate cost risks - Peer review estimates and cost models produced by teammates to ensure consistency, accuracy, and alignment with current market pricing - Maintain and update cost data libraries as required with latest market bids, labor rates, and material pricing to keep cost intelligence grounded in reality - Over time, expand into should-cost modeling, benchmarking, and value engineering activities on construction projects as part of the broader Cost Engineering services within Sourcing Excellence pillarAbout the teamCost Engineering answers one fundamental question for Amazon: Are we paying the right price? We combine deep technical expertise with advanced analytical methodologies; should-cost modeling, cost estimation, market intelligence, and cost driver decomposition, to deliver transparent, fact-based insights that empower Amazon teams to make decisions with confidence. Our vision is to make cost transparency a strategic capability across the organization, ensuring every procurement and business decision reflects what something should cost, not just what the market offers. We cover billions in managed spend across multiple categories globally with exponential growth since the team formation in 2022. Basic Qualifications:- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field- Experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or in other Commercial Development and Construction related disciplines Preferred Qualifications:- Experience operating within at least two disciplines within the construction industry, such as Contracting, Owners Representation, Architecture, Design and Engineering, Commercial Development, analysis and control of construction costs or similar- Experience in project management in construction and contracts management- AI&Automation: Comfortable working with AI and automation as a default part of your workflow, not as an experiment, but as how things get done. You should be willing to use AI-powered tools for cost benchmarking, estimating, modelling and pattern recognition, curate project data to feed scalable models, validate automated outputs with expert judgment, and identify where automation can absorb routine work so you can focus on the complex and ambiguous. Experience contributing to AI tool development in an estimating or procurement context is a strong differentiator.- Experience managing structured cost data and supporting back-end estimation workflows: organizing inputs, maintaining cost libraries, and ensuring data integrity across project portfolios. Proficiency with CostX or equivalent takeoff and cost modeling software is strongly preferred. Familiarity with Amazon's internal estimating systems and tools is a plus but not required; what matters most is a demonstrated ability to pick up new platforms quickly and maintain discipline in data management practices.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!Key job responsibilitiesThe role will own the re-engineering of the current automated forecasting model, Fleet Requirement Planning [FRP], to: (1) integrate new Amazon organization van requirements (e.g. Ship With Amazon (SWA) /Delivery Service Partner (DSP) Lite); (2) move to clustering, probability-based modelling and agentic AI; (3) scale optimization models with objective function being the operational costs; (4) evolve the user interface from Excel based to a more friendly dashboard; (5) integrate new supply channels and netting logics within the model (e.g. van sharing, off-season vans, vehicle multi use etc.) to drive the related sourcing accordingly; (6) integrate seamless both upstream and downstream (approvals) processes. (7) scale Fleet Requirement Planning to Middle Mile(8) supporting effectively critical business decisions (Capex/Opex, rental/lease/cross country transfer, vehicle type mix, asset utilization etc.) based on risk assessment and long term constraints. Visibility will be key for the success of the program. For this purpose you will develop a “digital twin” of the FRP models where to perform “what if analysis”, multiple planning scenarios and investment analysis to define “alternative” demand and supply plans, in collaboration with Finance and other Stakeholder teams.A day in the life• Design and develop scalable Fleet demand modelling;• Integrate closely with finance business partners to ensure plans are efficient and meet Peak demand, to ensure efficient ordering process• Define and own Fleet Demand forecasting accuracy metric• Be accountable for the timely “buy in” from VP/Senior Stakeholder about the significant Fleet CAPEX investment and OPEX decisions;• Consolidate input from a different set of stakeholders and ensure fleet plans always consume the latest available assumptions;• Drive the transition to electrification (EV planning Business As Usual) and integration of MoT into Fleet Requirement Planning;• Extend FRP process to new business customer organization (SWA, DSP Lite) and countries to be launched over the next years;About the teamThe EU Amazon Logistics (AMZL) Fleet Planning & Analytics team operates within Global Fleet & Products. We're responsible for EU AMZL fleet requirement definition to source Armada/Rentals, short-term deployment scheduling, and business intelligence support—with the north star to scale fleet capacity efficiently.The Fleet Demand planners within FPA team, are comparable to other companies’ “Demand Planner” profiles, but facing the peculiar challenges to integrate upstream planning cycles, e.g. from SCOT/Top Line to LTP/TL disaggregation, from MRP to DA Labour Plan (LPT) and DSP diversification planning, to create demand plans for diesel (ICE), Electric Vehicles (EV), Long/Short Wheel Base (LWB/SWB) vans requirements across Europe for long (+3y) and medium term (

Job DescriptionLes opérations représentent la force motrice d’Amazon. Ce service clé de notre activité nous permet d’exécuter et d’expédier les commandes de manière efficace afin que nos clients reçoivent leurs articles en temps et en heure. En tant que responsable de secteur, vous veillerez à ce que votre site fonctionne parfaitement afin de répondre à la demande de nos clients. Vous serez à la tête d’une équipe qui contribue à la sécurité, à l’efficacité et à la qualité de nos opérations et vous prendrez en charge un certain nombre de projets sur l’ensemble de notre réseau afin de stimuler la productivité. Key job responsibilitiesCréer, superviser et encourager une culture de la sécurité et du bien-êtreAnalyser et mettre en œuvre des changements pour maintenir la qualité et la productivité à un niveau élevé et constantSuperviser les projets visant à rationaliser les processus, à optimiser la productivité et à améliorer la qualité du service pour les clients dans votre périmètre de responsabilitéAnalyser les performances de l’équipe par rapport aux objectifs de l’entreprise et mettre en place des actions pour améliorer notre excellence opérationnelleTravailler en collaboration avec des collègues de la direction pour normaliser les pratiques des équipesA day in the lifeVous travaillerez en équipe sur l’un de nos sites, en veillant à ce qu’il soit aussi productif que possible. Vous aurez pour tâche principale d’instaurer une culture de la sécurité et de faire respecter les normes de qualité et de performance de l’équipe. Vous superviserez également les améliorations apportées aux processus dans votre secteur et en assurerez la mise en œuvre. Vos missions seront variées au cours d’une journée type : gestion de l’équipe, pilotage des opérations quotidiennes, amélioration des processus, missions d’urgence à grande échelle, etc. Vous servirez également d’exemple et de mentor aux nouveaux managers.About the teamNotre centre de traitement des commandes (Customer Fulfilment, ou CF), est l’endroit où tout a commencé pour Amazon. D’une modeste équipe de libraires, le CF est devenu une équipe mondiale spécialisée qui traite plus de 1,5 million de commandes chaque jour. L’équipe CF est le moteur de notre entreprise et ses efforts nous ont permis de nous tourner vers de nouvelles régions et de proposer de nouveaux services. Avec l’aide des technologies émergentes, nous sommes en permanence à la recherche de solutions nouvelles pour proposer une gamme de produits plus large et de meilleure qualité, livrée rapidement et à un prix abordable.L’équipe CF est le premier maillon de la chaîne qui permet aux clients d’obtenir les produits à la vitesse qui fait notre réputation. Nous sommes basés dans les centres de traitement des commandes, qui sont au cœur du réseau des opérations d’Amazon. Nos centres sont parfois appelés le « premier kilomètre », car c’est là que la plupart des colis Amazon commencent leur voyage. Nous aidons à gérer les stocks dynamiques et à faciliter les livraisons rapides, 24 heures sur 24, 7 jours sur 7.Nos centres de traitement des commandes regroupent des profils variés et les opportunités y sont nombreuses. Certains membres de l’équipe travaillent avec des produits physiques, tandis que d’autres analysent des données. Ensemble, nous travaillons pour que chacun puisse prendre des décisions éclairées dans toute l’entreprise. Basic Qualifications:- Diplôme d'ingénieur, d'école de commerce ou d'université- Expérience en management d'équipes importantes- Expérience en analyse de données- Capacité à communiquer en français et en anglais (oral et écrit) Preferred Qualifications:- Certification Lean ou Six Sigma- Expérience dans un environnement industriel, logistique ou de transportAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob summary: The Seller Support On boarding Associate acts as the primary interface between Amazon and our business partners. Associate are dedicated towards helping new seller get on-boarded on A.IN platform, the success measure is not just launching seller but more focused on how do we enable them to be successful on A.IN platform. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. Key job responsibilities: SHIFT REQUIREMENTS (24/7) The Seller Support Onboarding Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements. The Seller Support Onboarding Associate will be responsible for on-boarding New Selling partners to the Amazon .IN platform and also providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.Basic qualifications: • Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi fluently . • Demonstrates effective, clear and professional written and oral communication. • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues. • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions. Preferred qualificationsEducation: Any Graduation· Language: English and Hindi · Experience within a customer service environment preferred. Desire to expand skills into new areas. · Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. · Committed seller advocate, drive process & tool improvements. · Enthusiasm and strong self-motivation. · Strong prioritization and time management skills, with a high degree of flexibility. · Embrace constant change with flexibility and good grace. · Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. · Demonstrates effective communication, composure, and professional attitude · Exemplary performance record, particularly with regard to quality & productivity · Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox. -Basic qualificationsBasic qualifications: • Excellent written and verbal communication. Along with English, this role also requires communicating in Hindi. • Demonstrates effective, clear and professional written and oral communication. • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues. • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions. Preferred qualificationsPreferred qualifications: Education: Any Graduation Language: English and Hindi · Experience within a customer service environment preferred. Desire to expand skills into new areas. · Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. · Committed seller advocate, drive process & tool improvements. · Enthusiasm and strong self-motivation. · Strong prioritization and time management skills, with a high degree of flexibility. · Embrace constant change with flexibility and good grace. · Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. · Demonstrates effective communication, composure, and professional attitude · Exemplary performance record, particularly with regard to quality & productivity · Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox. Key job responsibilitiesSHIFT REQUIREMENTS (24/7) The Seller Support Onboarding Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements. The Seller Support Onboarding Associate will be responsible for on-boarding New Selling partners to the Amazon .IN platform and also providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support on Boarding Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.About the teamAsssisted Self Service Registration (A-SSR), as onboarding specialist involve in the systematic and comprehensive approach to integrate a new seller to help them get onboard. We help the seller with all required steps to set up their stores live on amazon.in Sellers register themselves to sell on amazon.in, list their products, set up their virtual store (Apni Dukan), delight customers and manage successful business on amazon.in with the guidance from ASSR onboarding specialist. Every team member in the ASSR Merchant fulfilled network (MFN) team will onboard new sellers on amazon.in and will provide support to the sellers on-boarded from the time the lead has been picked up till the time the account is activated on amazon.in. During the course of this engagement, the associate will also train the sellers on the various tools available to better the seller performance in marketplace.. Basic Qualifications:- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of driving process improvements experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS China is looking for a Finance Data Manager who sits at the intersection of finance, data science, and AI — someone who can fundamentally transform how our Sales Finance team operates. This isn't a traditional finance role or a traditional data science role. It's a force multiplier position designed to scale team productivity, embed AI into everyday workflows, and elevate our entire organization from reactive reporting to proactive, insight-driven business partnershipYou will be the catalyst that helps our team move from reporting the news to making the news — building the models, tools, and capabilities that turn our finance organization into a technology-enabled strategic advisory function.Join AWS Sales Finance as a Finance Data Manager at the intersection of finance, data science, and AI — a force multiplier role designed to transform how our team operates by embedding GenAI into everyday workflows and driving productivity gains across the organization. Design and deploy AI-driven solutions to automate routine reporting (daily revenue flashes, MBRs, QBRs) and build natural language interfaces for conversational data querying Champion finance AI enablement by partnering with the team to explore, adopt, and scale AI tools and advanced analytics capabilities — helping elevate how the entire team works Develop forecasting and scenario planning models across China and Hong Kong segments, including customer concentration risk models and competitive intelligence analytics Build models to measure and improve sales productivity, translating marketing pipeline to revenue with greater efficiency Requires 5+ years in quantitative finance, data science, math, advanced analytics, or with strong Python/SQL proficiency and experience with GenAI/LLM tools This role is central to our 2026 transformation — reshaping how our finance organization thinks, works, and delivers impact, directly influencing executive decisions and new growth initiatives across AWSThis role will be based in Beijing.Key job responsibilitiesAI-Powered Productivity & Team Upskilling• Design and deploy AI-driven solutions (leveraging GenAI tools like Amazon Quick Suite) to automate routine reporting — daily revenue flashes, weekly summaries, and MBR/QBR preparation — with a target of 20%+ productivity improvement across the team• Build natural language interfaces that allow finance team members to query financial data conversationally, democratizing access to insights and reducing dependency on specialized technical skills• Lead hands-on training and enablement programs to upskill the broader finance team in AI tools, data modeling techniques, and advanced analytics — turning every analyst into a more strategic contributor• Identify workflow bottlenecks and implement AI-powered process optimizations, particularly in approval chains, deal reviews, and cross-functional coordination• Develop forecasting and scenario planning models that anticipate market dynamics, competitive pressures, and customer behavior across China and Hong Kong segments• Build customer concentration risk models and identify strategies to accelerate growth across the mid-tier customer base• Support competitive intelligence efforts with real-time analytical models on competitor pricing and positioning• Build models to measure and improve sales productivity, translating marketing pipeline to revenue with greater efficiencyA day in the lifeAs a Finance Data Manager in AWS Sales Finance, no two days look exactly the same — but every day sits at the intersection of finance, data, and AI.You'll start mornings analyzing revenue trends across China and Hong Kong segments, refining forecasting models that help leadership anticipate shifts early. Mid-morning, you're collaborating with sales finance analysts to prototype GenAI-powered reporting workflows — automating manual processes like weekly revenue flashes or building natural language interfaces for conversational data querying.Afternoons may involve joining deal reviews with sales teams, bringing data-driven insights on customer risk and margin analysis to shape multi-million dollar credit structures. You'll also partner with teammates to explore and scale AI tools across the team — not as a formal trainer, but as a hands-on collaborator helping everyone work smarter. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders Preferred Qualifications:- Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!Key job responsibilities- Maintain and follow strict confidentiality as customer privacy is our most important tenet.- Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video.- Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.- Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.- Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.- Eye for detail and ability to pivot from one category of requirement to another instantaneously.- Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team.- Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.- Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations.- Demonstrate ownership in floor support to clarify internal queries during execution on need basis.A day in the lifeWe are looking for an AI Data Associate to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. Basic Qualifications:- Associate's degree or above- Good knowledge in both spoken and written English- Language fluency in written and spoken Arabic- Strong business writing skills with ability to create reports, proposals, and professional correspondence- Advanced reading comprehension with ability to analyze complex business documents- Developed analytical thinking and structured problem-solving capabilities- Strong ability to interpret and implement detailed instructions across various projects- Proficient research skills with experience gathering and synthesizing information from multiple sources- Proven attention to detail in managing complex tasks and documents Preferred Qualifications:- Bachelor's degree in a relevant field- 1+ years of project coordination experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- 2+ years of professional work experience with demonstrated task execution ability- Proven capacity to leverage open-source resources effectively for comprehensive research purposes • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy- Advanced proficiency in Microsoft Office Suite and common business applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionPLEASE SUBMIT YOUR RESUME IN ENGLISHOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Basic Qualifications:- Bachelor's degree, or Advanced degree- Experience in people management and team development- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Experience using data to influence business decisions- Experience in Business English skills, both verbal and written Preferred Qualifications:- Experience with process improvements (Lean Six Sigma and/or Kaizen)- Experience within a distribution center, logistics, or manufacturing environment- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Strategic Account Services (SAS) Tech Organization is looking for an Applied Scientist Applied Scientist who can autonomously drive scientific innovations from research to production, developing sophisticated AI solutions that serve both Amazon's global seller base and internal Marketplace Consultants. Working in a highly collaborative environment, you'll leverage expertise in machine learning, operations research, and statistics to translate theoretical advances in LLMs, probabilistic modeling, and optimization into practical applications. The role demands strong capabilities in prototyping and iterative improvement, bridging cutting models with real-world applications while maintaining scientific rigor and measurable business impact.Key job responsibilities- Lead the development of sophisticated AI solutions leveraging deep learning, LLMs, and advanced machine learning techniques to transform both seller operations and internal consultancy capabilities at scale- Define and drive long-term scientific vision for the organization, translating complex business challenges into innovative technical solutions that advance the state-of-the-art in applied machine learning- Design and implement advanced ML architectures combining multiple learning paradigms - from reinforcement learning and causal inference to predictive modeling - to tackle critical marketplace challenges- Architect next-generation recommendation and optimization systems that handle complex multi-dimensional constraints while maintaining robustness and interpretability at scale- Drive end-to-end development of AI applications from research through production, collaborating with engineering teams to ensure successful deployment and conducting rigorous A/B experiments to validate impact- Pioneer novel applications of foundation models and generative AI, developing sophisticated evaluation frameworks while maintaining Amazon's high standards for accuracy and reliability- Lead technical discussions across organizational boundaries, effectively communicating complex scientific concepts to diverse stakeholders while staying at the forefront of ML/AI research advancementsAbout the teamWhat is Amazon Strategic Account Services (SAS)?The SAS team aims to accelerate the full potential of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers. Basic Qualifications:- PhD, or a Master's degree and experience in building models for business application- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications:- Track record of investigating, designing, and delivering innovative ML solutions that drive significant business impactAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.Key job responsibilitiesProactive and preventative maintenance tasks on a wide range of site equipment Carry out reactive repairs and fault diagnosis in a live distribution warehouse Use the latest tools to maximise equipment effectiveness Uphold all health and safety policies and practices Support the development and progression of on-site apprentices Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements. Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for. Basic Qualifications:- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics- Relevant experience as a qualified engineer- Relevant experience working in mechanical and/or electrical maintenance- Advanced proficiency in the local language verbally and in writing Preferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenanceAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.