Amazon

Job DescriptionDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.We are looking for a Software Development Engineer in Test to join our team in building highly visible, robust automation tools and framework to tackle hard complex hard to solve problemsAs a hands-on SDET, you will make a large impact on dynamic, fast moving Amazon businesses by improving Alexa's efficiency and approach to testing. Working backwards from customer needs, you will identify the right sets of tools to build to achieve the best quality and customer experience. You will lead test automation efforts for critical and complex technical projects spanning multiple service teams and Amazon businesses. You will be responsible for driving improvements in test tools, test environments and reporting mechanisms as well as influence the implementation of the right solutions.The ideal candidate for this role has a strong track record and proficiency in building efficient and innovative test tools. They are a pragmatic problem-solver with high judgment who brings an experienced perspective to balance quality and strategy trade-offs to meet the needs of Alexa teams, projects, and products. They will bring clarity to complexity, probing assumptions, illuminating pitfalls with data, and fostering shared understanding. They have specialized knowledge analyzing test procedures, inspecting architectures and developing test infrastructure and tools that provide confidence in product quality.Key job responsibilitiesEnvision, design and develop GenAI tools, frameworks and testing infrastructure to facilitate the testing by multiple teams and Amazon business. This includes analyzing requirements, assessing testability, identifying automation opportunities and implementing them for projects where the work will be run by multiple businesses in parallel.Lead and actively participate in design review, test planning and tools reviews, aligning teams across organization towards coherent test tool strategy.Lead effort towards simplifying test tools and technologies in terms of efficiency, effectiveness stability, extensibility, and scalability. Actively participate in employee hiring and development process.A day in the lifeCreate and build new features and Proof-of-concepts Contribute to Automation FrameworkWrite MCP servers, APIs, reference designsCreate HLD and LLD as applicableWrite process docs to enhance and challenge status quoJoin stand up and help the team get unblockedAutomate new features and deploy using existing GenAI FrameworkAbout the teamOur team enjoys a fast paced, highly collaborative environment. To be successful, you will need to be flexible and entrepreneurial. You work on big, creative ideas, and you are hands on with incremental features. You are a true owner – you care about the customer experience deeply and you care about the long term sustainability of the product just as deep. You create extensible design and easy to maintain solutions with the long term vision in mind.We are building the next generation voice-forward in-cabin experience that delights customers, increases safety, and brings the future of digital cabin to life. The team owns automotive domains like Comms, Car Control across ACA products, end-to-end integration testing of all domains for certain regional OEMs, Automation initiatives, new process and enhancements and deployment of features. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Hands on experience with GenAI tools for optimization and velocityOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.Key job responsibilities    Build solutions that enable intelligent, personalized voice-first experiences for the vehicle    Incorporate best practices, produce secure, testable, maintainable, and extensible code and perform peer code review    Work with product management, UX and cross-functional teams to build and ship technical solutions for the best customer experiences    Work in an Agile/Scrum environment to deliver high quality software    Participate in the hiring process as well as mentor others - improving their skills, their knowledge of your software, and their ability to get things done.     Support Operational efficiency improvements challenging status quo for services we own including but not limited to Shepherd risks, Policy engine, Pipeline freshness, SAS risks etc and help maintain OE goals    Own and maintain development dashboards and monitoring   Build scalable systems through System design (HLD/LLD) and peer reviewsLeverage GenAI tools, Agents and MCP servers for optimization and velocityKey job responsibilitiesDo you have a passion for Automotive? Do you want to challenge the status quo of the in-car experience? Do you want to take on very ambiguous problems? If you answered yes to these questions, we have a dream job for you.Key job responsibilities Build solutions that enable intelligent, personalized voice-first experiences for the vehicle Incorporate best practices, produce secure, testable, maintainable, and extensible code and perform peer code review Work with product management, UX and cross-functional teams to build and ship technical solutions for the best customer experiences Work in an Agile/Scrum environment to deliver high quality software Participate in the hiring process as well as mentor others - improving their skills, their knowledge of your software, and their ability to get things done.A day in the lifeEvery day we are innovating to enhance our customer experience for our little customers on Amazon Kids on Alexa Echo show devices to those who want to enjoy movies or tournaments on Prime Video. As an engineer on the team, you will work closely with Product management to develop and improve the Web Player experience. Build SDKs to support player features such as accessibility. Integrate and analyze video playback analytics solutions to continually optimize performance.About the teamOur team enjoys a fast paced, highly collaborative environment. To be successful, you will need to be flexible and entrepreneurial. You work on big, creative ideas, and you are hands on with incremental features. You are a true owner – you care about the customer experience deeply and you care about the long term sustainability of the product just as deep. You create extensible design and easy to maintain solutions with the long term vision in mind. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Hands on experience with GenAI tools usage and integrationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob Description for Transportation Representative – NOCNOC OverviewNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Advanced degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob Description for Transportation Representative – NOCNOC OverviewNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.Purview of a Trans Ops Representative:A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations.Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilitiesTrans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.Responsibilities include, but are not limited to:· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Advanced degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionCome build the future of entertainment with us. Do you want to help define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading global streaming services, offering customers an extensive selection of movies, TV shows, and Amazon Originals in more than 240 countries and territories. We are currently seeking a Business Affairs Executive that will provide support across all of the scripted and unscripted deals in the Nordics and the wider EUX region. Key job responsibilities- Support complex deal structures for talent agreements, development deals, (co-)production deals and rights acquisitions - Collaborate with Legal, Production, Finance, and Creative teams to ensure deal terms align with creative vision and business objectives- Provide timely and practical advice to senior-level executives under time-sensitive conditions. - Engage with external partners using clear judgment and risk analysis to support successful deal outcomes - Support the implementation deal plans that support Amazon Studios' content strategy- Monitor industry trends and maintain relationships with agencies, law firms, and other industry stakeholdersA day in the lifeYou will assist with the commercial discussions relating to deal terms with and for production companies, producers, IP incl. original scripts, book rights, format rights, ATL incl. writers, directors, on-screen talent, and other related deals.You will interact with managers, agents, managing directors and outside attorneys and will efficiently communicate status and tradeoffs with other members of the Amazon MGM Studios and Prime Video team including Creative, Production, Marketing, Finance, Tax, Accounting, Legal and Distribution, as well as executives outside of Amazon.You will apply a comprehensive working knowledge of international film and TV industry business models, development and production methodologies. The candidate will also demonstrate the ability to think abstractly, adapt quickly in ambiguous or unstructured environments, and effectively navigate new or unfamiliar situations and problems.You will support a varied, high-volume workload efficiently and smoothly, operate within corporate parameters, and remain cool and levelheaded in high-pressure situations. The candidate will work collaboratively with colleagues in this department and across Amazon, build strong internal client relationships, effectively advise senior-level executives under time-sensitive conditions, and generate client satisfaction through clear thinking and risk analysis.About the teamThis role is part of a growing business affairs team comprised of talented lawyers that specialize in the discussion of commercial terms associated with Amazon Studios original productions within the EUX territory, which includes Netherlands, Sweden, Denmark, Norway, Poland and Turkey. Basic Qualifications:- Law or business degree- Experience with complex commercial agreements (underlying rights, work-for-hire productions, co-productions, licenses, distribution) and talent agreements (authors, writers, directors, actors, producers)- Experience in the entertainment industry, including working with production companies, studios, broadcasters, or media law firms- Experience with the entertainment industry, customs, and practices- Strong understanding of legal principles, drafting, and negotiation- Speak, write, and read fluently in English and in one or more Nordic languages (Swedish, Danish, or Norwegian) Preferred Qualifications:- Demonstrated ability to influence cross-functional senior stakeholders- Experience managing and developing junior team members- Track record of solving complex business problems independentlyAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionFascinated about Alexa? Have a passion for cars? Want to help build our Automotive business? Alexa Automotive is looking for an experienced Senior Program Manager with strong track record of driving cross-organization programs in a tech setup. This role is within our Monetization team that is invested in building best in class billing product platform covering commerce experiences, automated invoicing and revenue recognition. This is a high-visibility role which will directly impact economic growth of our business. As part of a rapidly growing team, this role offers plenty of opportunity to learn, have an impact, and grow.Key job responsibilitiesThis role functions as a day-to-day liaison between business development, technology, product, tax, accounting, legal and finance organizations to deliver enterprise services that deal with off-the-chart complexity and scale.Our ideal candidate is collaborative, driven with attention to detail, makes data-driven decisions and can build trust with all stakeholders. As a passionate program leader, you will have direct impact on how our partners are billed reliably, correctly, and on-time, and accelerate growth & expansion of our business. Experience in managing large scale fintech programs is highly desirable.• Articulate the key pain-points with our current manual processes and define process optimizations we could achieve through automation products.• Conceptualize programs to scale existing billing operations through automation to keep up with rapidly growing Auto business.• Work cross-organizationally with members of product, business development, tax, accounting, legal, finance in driving delivery, mitigating risks, eliminating impediments, ensuring compliance and operationalization.• Establish metrics and design self-serve reports to keep stake-holders informed and excited about billing team’s progress.About the teamAlexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers – all while keeping their hands on the wheel and eyes on the road. Basic Qualifications:- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience owning/driving roadmap strategy and definition Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Sr. Manager FS – IN Ops serves as a pivotal leadership position within Amazon India's Operations compliance organization, spearheading food safety compliance and regulatory programs for India Operations network comprising Fulfillment Centres, Amazon Fresh sites, Sub-same day delivery sites, Quick Commerce sites, Collection Centre sites, Dry/ Wet Hubs, etc. This role drives strategic compliance decisions that directly impact business growth, customer trust, and regulatory adherence across this complex network of sites (1p and 3p both). The role will oversee end to end processes from inbound to outbound operations. With oversight of a strong gross margin sales portfolio comprising diverse food products across multiple categories, this position demands a unique blend of technical expertise, strategic thinking, and influential leadership to navigate evolving regulatory landscapes while maintaining Amazon's high standards for food safety. The role serves as the primary authority for food safety compliance, interfacing regularly with senior leadership while building robust quality management systems that protect both customer experience and business interests. In next 1-2 years, the role will be responsible for creating/ setting up scalable and robust compliance and quality improvement mechanisms and solutions which support Amazon’s Operations network’s complaint expansion. The role will create strategic and tactical planning for the India Ops compliance charter and will effectively write business review documents, collaborating and influencing IN Ops, Product, Technology, Legal, and Business partners. Other than holistically working on operations compliance, you will also own some thematic compliance for IN, owning legislation translation, policy creation and maintenance, and strategic improvements. Your success will be measured not just in compliance metrics, but in your ability to build sustainable systems that support Amazon's continued growth while maintaining our commitment to product quality and safety. This role will report to the Head of Food Safety – India. Key job responsibilitiesYou will lead Amazon India Ops food safety initiatives. You will develop/ execute or exercise oversight on food safety management strategies that protect customers and business interests. This includes food safety/ legal/ statutory policy definition, update, efficacy check oversights for ensuring food safety throughout the IN Ops network. You will ensure Amazon's food safety programs meet current and future regulatory requirements. Where needed, you develop food safety protocols, implement risk management solutions. You leverage in-depth knowledge of food safety regulations and standards, including HACCP and GMP, to monitor activities throughout food chain for upkeep of Food safety standards.Your key focus areas include: leveraging customer feedback and regulatory contacts to identify actionable insights to improve operational compliance. You will oversee metrics and mechanisms to manage – a) food safety investigations, b) regulatory contacts and proactive regulatory engagement, c) site audits and compliance improvement versus defined standards, d) status of foundational compliances, including ( but not limited to) expiry, storage, temperature, pest control, licensing compliances, e) training (e.g., FOSTAC or defect specific) and on-site visuals to enhance operational compliance. You observe the mechanisms/ metrics and track trends to identify shifts in compliance performance, work with site (or relevant) teams to ensure availability of a detailed time-bound path-to-green plan against observations, and escalate effectively in case of observed deviations vs plan. You will work with site teams, leverage written and verbal communication to lead compliance discussions with cross functional teams, including Operations, Business/ Category, Legal, Product, and Technology. You create strategic partnership with stakeholders (Operations, Business, Legal, Tech) to eliminate risks, ensure compliance, and communicate safety metrics across stakeholders. You liaise with technology and product partners to ensure automation of compliance (or other) processes – both implementation of controls and Andons to flag non-compliances, based on feasibility, optimize documentation systems and reduce over processing of information, and efficiently track input/output metrics. You will develop and maintain quality metrics, create reporting systems (automated), and analyze customer/ regulatory feedback, using data to identify trends and guide quality initiatives. Your focus will be on developing efficient, scalable quality management processes that efficiently adapt to or scale with business growth. You collaborate with food industry stakeholders to provide guidance on best practices for food safety and quality assurance. You act as the primary point of contact for managing regulatory interactions, ensuring timely and accurate reporting and compliance.You will connect quality and compliance requirements with business objectives, working with stakeholders. This includes regular engagement with senior leadership on compliance, regulatory matters. You will guide decisions affecting operations and strategy, requiring both technical expertise and strong communication skills. You will support network expansion while maintaining quality and compliance adherence standards. About the teamAt Amazon, we strive to be the most customer-centric company on Earth. Our team comprises exceptionally talented, bright, and driven individuals. Regional Operations Compliance ensures that products sold through our supply chain and on our websites are safe and compliant, and that our fulfilment network is secure. ROC is accountable for executing global and regional-specific compliance needs, focusing on protecting our customers, associates, and business from potentially harmful products or those requiring specific actions to ensure compliance with local regulations. We achieve this by implementing supplier-facing controls and advice, ensuring proper product storage and distribution, and enabling specialist high-risk and cross-border trade. Our approach combines industry-leading subject matter expertise with technologies to help us scale effectively. Basic Qualifications:- 8+ years of compliance, audit or risk management experience- Bachelor's degree in Food Science or related field- 3+ years of working directly with government officials and regulatory bodies experience- 10+ years of experience in food safety management across diverse operations network (1p vs 3p, Quick Commerce, and other specialty fulfillment) Preferred Qualifications:- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Professional auditing qualification (lead auditor/ equivalent- FSSC ver 6/ others)- Experience of working in technology rich e-commerce/ quick-commerce industryOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a Clinical Innovation Lead to join the UK Public Sector Healthcare Team, focused on shaping and winning longer-term strategic pursuits across the NHS and wider UK health system. This role sits at the intersection of clinical domain expertise and cloud technology, requiring the ability to engage credibly with senior clinical and digital leaders (CIOs, CMIOs, CCIOs) to identify opportunities where AWS can deliver measurable patient outcomes. The successful candidate will own a portfolio of complex, multi-year pursuits — from early-stage discovery through to commercial close — working closely with partners, solution architects, and specialist teams to develop compelling business cases, navigate NHS procurement frameworks, and convert pipeline into revenue. This is a role for someone who thrives in ambiguity, can build conviction around emerging opportunities (e.g. AI-enabled clinical pathways, genomics, population health), and has the strategic patience to nurture deals over 12-18+ month cycles while maintaining commercial rigor and pipeline discipline.Key job responsibilities1/ Own and develop a portfolio of strategic pursuits — identify, shape, and progress complex, longer-cycle opportunities (12-18+ months) across NHS national bodies, Integrated Care Systems, and specialist providers2/ Build senior clinical and digital relationships — establish trusted advisor status with CIOs, CMIOs, CCIOs, and transformation leads across target accounts, positioning AWS as the platform of choice for clinical innovation3/ Develop compelling business cases — translating clinical challenges into cloud-enabled solutions with quantifiable outcomes (e.g. patient throughput, waiting list reduction, diagnostic accuracy), working with solution architects and healthcare specialists4/ Drive partner-led engagement — collaborate with specialist NHS partners to co-develop propositions5/ Shape emerging clinical use cases — act as an internal evangelist for nascent opportunity areas such as agentic AI for clinical triage, genomics, population health analytics, and surgical efficiency — connecting AWS service roadmaps to real-world clinical need6/ Collaborate cross-functionally — work closely with PSMs, SAs, ProServe, WWPS partner teams, and marketing to orchestrate pursuit teams and ensure coordinated engagement across accounts7/ Contribute to strategic planning — feed market intelligence, competitive insight, and pipeline signals into the UKPS Healthcare 5-year strategyA day in the lifeThis isn't a typical account manager role. You're not managing steady-state accounts or running transactional sales cycles. You're operating at the frontier of healthcare and technology — shaping opportunities that don't yet exist in a market that's rewriting its rules in real time. You need clinical credibility to earn the trust of Chief Clinical Information Officers, commercial instinct to build business cases that survive NHS scrutiny, and strategic patience to nurture pursuits over 12-18 months while competitors are sprinting for quick wins. The role demands equal fluency in a ministerial briefing room and a technical architecture review. And because the NHS is a single interconnected system, every relationship you build and every POC you land has the potential to scale nationally. Basic Qualifications:- Experience understanding needs of business and end customers and translating them into right solutions- Clinically trained and experience working in a healthcare environment Preferred Qualifications:- Knowledge of cloud computing, IT infrastructure, and different programming languagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe way the world consumes media is changing rapidly - richer experiences for live streamed sports, snappy short reels, interactive gaming, and responsive communications with humans or AI are table stakes. Do you want to define the next generation of media delivery capabilities that powers engaging media experiences for global audiences? Are you equal parts a forward thinker and a problem solver?Amazon Web Services (AWS) is looking for a Senior Product Manager to join our CloudFront team based in Seattle, WA. We are the product team behind the Amazon CloudFront and AWS Global Accelerator services that provide massive scale, security and performance to the world's largest media content providers, gaming studios, and social applications.We’re looking for a Senior Product Manager that’s passionate about solving customer problems and has demonstrated success in turning ambiguous customer needs into successful products. In this role, you will help develop media delivery for customer - implementing state of the art internet protocols, helping develop specialized infrastructure, and defining state of the art security products that work across human and AI traffic. If you are excited by building deeply technical products that bring the most loved media experiences to life, enjoy working in a collaborative, analytical, and fast-paced environment, and are comfortable interacting with highly technical cross-functional teams, we want to talk to you!As the Senior Product Manager for Media delivery, you will own all aspects of your portfolio including strategy, feature roadmap, user experience, pricing, and growth for different customer segments. You will work across engineering, business development, and marketing leads to set strategy, define the product, and make difficult, high-judgment trade-offs between features and time-to-market. You will partner with the technical leaders of the organization to ensure the programming model, scalability and reliability promises, and developer experience delight our customers. As one of the team leaders, you will play a key role in hiring additional team members, and help set the vision, values, and culture of this business. This is a highly visible position that will interact at all levels of the AWS business.Key job responsibilities- Understand technology and user trends in Media to identify forward looking strategies to drive business growth- Engage directly with customers to understand their needs and learn what we can build to enable and delight our customers - Evaluate industry innovations and technology platforms and identify partnership and collaboration opportunities- Work collaboratively across organizations as an advocate for the customer needs- Author documents relating to product life cycle including product roadmap, business requirements, and functional specifications- Prototype new features and experiences- Drive product development across teams (primarily Engineering, Operations, Product Management, Business Development, and Marketing) through business requirements, design, implementation, and deployment- Define pricing, positioning, and go-to-market strategies to drive product growth.A day in the lifeAWS is a leader in Media delivery. The role requires you to deliver across product innovation, business growth, and strategic communications to a broad set of stakeholders. You drive product discovery to deliver media experiences high quality at a massive scale and right security. You will work with a talented team of engineers to deliver well crafted products for the customers - including technology, developer (incl agentic) experiences, pricing, and clear positioning. You will work with global GTM and Sales teams to lead business growth. You will communicate strategically at all levels of leadership - internally within AWS and broader Amazon, as well as externally with the customers.About the teamWe are a core part of the AWS Network Services organization with team members in Seattle, San Jose, London, Dublin, Australia and Vancouver. Together we work as one team across services that provide network connectivity and security from the internet to AWS, within AWS, and across multiple Clouds or customer data centers. This includes Amazon CloudFront, Amazon Global Accelerator, AWS WAF, AWS Shield, Route53, Elastic Load Balancers, VPC, Cloud Interconnect, and network Gateways. Our shared mission is to make the network invisible by making connectivity seamless. We connect our customer applications with their end users, AI tools, and adjacent services without needing deep knowledge of networking. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring to develop new leaders in the team. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience Preferred Qualifications:- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Corporate Investigator is responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy under the guidance of the GI Regional Manager. The Corporate Investigator utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets.Investigations range from moderate to complex in nature, with senior investigator and GI Regional Manager collaboration on high-profile or sensitive matters. Corporate Investigators work as part of a team, providing support and resources to local stakeholders across global locations, and are expected to embrace the concepts of continuous process improvement, innovation, and shared risk management.Key job responsibilities• Analyze CCTV video, access control systems, and other data collection capabilities in response to incidents to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.• Organize, prioritize, and investigate multiple incidents as part of a managed caseload, with overlapping deadlines and priorities, escalating complex matters to the GI Regional Manager as appropriate.• Collect, document, and preserve video, still images, documents, and other evidence/materials connected to an investigation and maintain them as part of the investigations’ workflow and case adjudication process.• Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations, with mentorship from senior team members on complex or sensitive interviews.• Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such as theft of client assets or intellectual property, vandalism across the enterprise.• Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns to identify causation, mitigate loss, and support process changes to prevent future incidents.• Demonstrate developing written and verbal communication skills, including clear and precise writing, effective interpersonal skills, and the ability to empathize and verbally connect with people during both stressful and non-stressful situations while facilitating accurate recollection using non-threatening, non-coercive questioning and open-ended conversation.• Actively participate in training and mentoring opportunities, seek feedback from senior investigators and GI Regional Managers, and share knowledge with peers as competencies develop.• Conduct and manage investigations utilizing both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Microsoft Outlook, and a cloud-based case management system.• Assist in compiling and publishing case management metrics.• Other duties as assigned.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor’s Degree or equivalent professional experience- 3+ years’ experience working in Corporate Investigations, Law Enforcement, Security Operations, Incident Management, or a related field- Experience conducting corporate, product, and/or vendor investigations with increasing complexity- Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation- Experience conducting investigations using traditional investigative tradecraft, effective interviewing skills, and technology- Willingness to learn new methods and approaches to seemingly familiar problems/situations- Experience using a variety of software, including open-source databases, web browsers, remote desktop, and SharePoint Preferred Qualifications:- Familiarity with the ASIS Professional Investigator’s Manual and the (ASIS) ANSI Standard for Investigations- Experience using video analytics tools- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification- Experience working with security personnel in a corporate or government environment.- Demonstrated ability to work in a fast-paced, team-oriented environment with competing priorities.- Demonstrated ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans, from a multidisciplinary perspective.- Interest in building and maintaining Public/Private partnerships and safety-related committees and industry groups.- Experience managing investigations in a global organization - private sector experience preferred.- Results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced environment.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- Experience in one of the following programming languages: Java, Python, Ruby, Node.js, C#, or C- Experience in cloud architecture and implementation Preferred Qualifications:- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences- Experience in Data platform implementation- Hands on experience with building data or machine learning pipeline- Experience with one or more relevant tools (SQL, PostgreSQL, Data lake, DynamoDB, Hadoop)- Hands on experience working on large-scale data science/data analytics projects- Experience Implementing AWS services in a variety of distributed computing, enterprise environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Jessup - 98,200.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 98,200.00 - 160,000.00 USD annuallyUSA, VA, Herndon - 98,200.00 - 160,000.00 USD annually

Job DescriptionAmazon Web Services (AWS) Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You will join a diverse team of software, hardware, and network engineers, supply chain and procurement specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for availability, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.AWS provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Service (AIS) organization works to deliver innovative solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!The AIS Power & Cooling team is looking for a results-oriented individual to own New Production Introduction (NPI) and sourcing management for Data Center Power & Cooling Equipment. Our NPI Sourcing Managers are experts in their industries who deliver the sourcing and supply chain strategies that helps drive the explosive growth of AWS.As a member of the Power and Cooling Supply Chain and Procurement Team, you will manage the global New Product Introduction Program Management for one or more of the categories that reside within the Power and Cooling Equipment space supporting AWS Data Center build projects. This role has an important role in ensuring that their respective equipment and suppliers meet the technical and commercial specifications necessary for AWS to satisfy its supplier quality, capacity delivery, and engineering customers' needs.This position is located in Austin TX, or Seattle WAKey job responsibilitiesWork cross-functionally with Design Engineering, Quality Engineering, Finance, Sourcing/Supply-chain, Legal, Technical Program Management teams to qualify new products or new designs of existing equipmentDrive product from NPI to global scale while mitigating potential supply risks and cost upliftsDevelop Scope of Work (SOW) for new initiatives and clearly define milestonesDevelop, implement, and manage supply chain scaling strategies on a global scaleDrive the strategic aspects of large complex cross-functional projectsDrive innovation through the supply chain and influence industry practicesDevelop analytical reports to deliver information to business partners and stakeholders that support improved decision makingBe a subject matter expert for the customers, technologies, and markets in which you engageManage cross-functional projects against plans and objectives to meet commitments and goalsIdentify and drive realization of opportunities for sustainable, scalable, relative advantage in your categoryDevelop execution plans for programs and products in scaling phase and track progress, and report status to senior leadershipDrive Supply Chain metrics and KPI, build dashboard to track KPIs and monitor performance and drive sustainable improvementsRequires travel up to 20% of the year About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE), inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of program, project or product management, or leading product implementation experience- 6+ years of related industry experience- 8+ years of data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent experience- 8+ years of high volume manufacturing operations or sourcing environments experience- Bachelor's degree in Supply Chain, Business, Engineering, or a related field- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent- Experience in high-volume manufacturing operations or sourcing environments- Experience with Continuous Improvement and Six Sigma methodologies- Experience in global supply chain management, managing cross-functional teams in a fast-paced consumer electronics product company- Experience in program, project or product management, or leading product implementation Preferred Qualifications:- Master's degree in Business Administration, Finance, Economics, Computer Science, or a related field- Experience in data centers, infrastructure service providers, or related technology companies- Experience in negotiations with global suppliers with a proven track record in cost reduction- Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners- Experience practicing best-in-class procurement processes (category management, benchmarking, should-cost models, RFX, reverse auction, contracting, or equivalent)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Corporate Investigator is responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy under the guidance of the GI Regional Manager. The Corporate Investigator utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets.Investigations range from moderate to complex in nature, with senior investigator and GI Regional Manager collaboration on high-profile or sensitive matters. Corporate Investigators work as part of a team, providing support and resources to local stakeholders across global locations, and are expected to embrace the concepts of continuous process improvement, innovation, and shared risk management.Key job responsibilities• Analyze CCTV video, access control systems, and other data collection capabilities in response to incidents to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.• Organize, prioritize, and investigate multiple incidents as part of a managed caseload, with overlapping deadlines and priorities, escalating complex matters to the GI Regional Manager as appropriate.• Collect, document, and preserve video, still images, documents, and other evidence/materials connected to an investigation and maintain them as part of the investigations’ workflow and case adjudication process.• Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations, with mentorship from senior team members on complex or sensitive interviews.• Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such as theft of client assets or intellectual property, vandalism across the enterprise.• Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns to identify causation, mitigate loss, and support process changes to prevent future incidents.• Demonstrate developing written and verbal communication skills, including clear and precise writing, effective interpersonal skills, and the ability to empathize and verbally connect with people during both stressful and non-stressful situations while facilitating accurate recollection using non-threatening, non-coercive questioning and open-ended conversation.• Actively participate in training and mentoring opportunities, seek feedback from senior investigators and GI Regional Managers, and share knowledge with peers as competencies develop.• Conduct and manage investigations utilizing both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Microsoft Outlook, and a cloud-based case management system.• Assist in compiling and publishing case management metrics.• Other duties as assigned.About the teamAbout the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor’s Degree or equivalent professional experience- 3+ years’ experience working in Corporate Investigations, Law Enforcement, Security Operations, Incident Management, or a related field- Experience conducting corporate, product, and/or vendor investigations with increasing complexity- Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation- Experience conducting investigations using traditional investigative tradecraft, effective interviewing skills, and technology- Willingness to learn new methods and approaches to seemingly familiar problems/situations- Experience using a variety of software, including open-source databases, web browsers, remote desktop, and SharePoint Preferred Qualifications:- Familiarity with the ASIS Professional Investigator’s Manual and the (ASIS) ANSI Standard for Investigations- Experience using video analytics tools- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification- Experience working with security personnel in a corporate or government environment.- Demonstrated ability to work in a fast-paced, team-oriented environment with competing priorities.- Demonstrated ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans, from a multidisciplinary perspective.- Interest in building and maintaining Public/Private partnerships and safety-related committees and industry groups.- Experience managing investigations in a global organization - private sector experience preferred.- Results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced environment.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Corporate Investigator is responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy under the guidance of the GI Regional Manager. The Corporate Investigator utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets.Investigations range from moderate to complex in nature, with senior investigator and GI Regional Manager collaboration on high-profile or sensitive matters. Corporate Investigators work as part of a team, providing support and resources to local stakeholders across global locations, and are expected to embrace the concepts of continuous process improvement, innovation, and shared risk management.Key job responsibilities• Analyze CCTV video, access control systems, and other data collection capabilities in response to incidents to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.• Organize, prioritize, and investigate multiple incidents as part of a managed caseload, with overlapping deadlines and priorities, escalating complex matters to the GI Regional Manager as appropriate.• Collect, document, and preserve video, still images, documents, and other evidence/materials connected to an investigation and maintain them as part of the investigations’ workflow and case adjudication process.• Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations, with mentorship from senior team members on complex or sensitive interviews.• Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such as theft of client assets or intellectual property, vandalism across the enterprise.• Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns to identify causation, mitigate loss, and support process changes to prevent future incidents.• Demonstrate developing written and verbal communication skills, including clear and precise writing, effective interpersonal skills, and the ability to empathize and verbally connect with people during both stressful and non-stressful situations while facilitating accurate recollection using non-threatening, non-coercive questioning and open-ended conversation.• Actively participate in training and mentoring opportunities, seek feedback from senior investigators and GI Regional Managers, and share knowledge with peers as competencies develop.• Conduct and manage investigations utilizing both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Microsoft Outlook, and a cloud-based case management system.• Assist in compiling and publishing case management metrics.• Other duties as assigned.About the teamWhy Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.On-Call ResponsibilityThis position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice. Basic Qualifications:- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response- Bachelor’s Degree or equivalent professional experience- 3+ years’ experience working in Corporate Investigations, Law Enforcement, Security Operations, Incident Management, or a related field- Experience conducting corporate, product, and/or vendor investigations with increasing complexity- Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation- Experience conducting investigations using traditional investigative trade craft, effective interviewing skills, and technology- Willingness to learn new methods and approaches to seemingly familiar problems/situations- Experience using a variety of software, including open-source databases, web browsers, remote desktop, and SharePoint Preferred Qualifications:- Familiarity with the ASIS Professional Investigator’s Manual and the (ASIS) ANSI Standard for Investigations- Experience using video analytics tools- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification- Experience working with security personnel in a corporate or government environment.- Demonstrated ability to work in a fast-paced, team-oriented environment with competing priorities.- Demonstrated ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans, from a multidisciplinary perspective.- Interest in building and maintaining Public/Private partnerships and safety-related committees and industry groups.- Experience managing investigations in a global organization - private sector experience preferred.- Results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced environment.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for a Senior Financial Analyst to join the Alexa Sales & Marketing Finance team within Amazon Devices & Services. This role will support financial planning, reporting, and analysis for Echo Devices sales programs — including promotional event sizing, cost modeling, and business performance reporting. You will work closely with Finance Managers and cross-functional partners to deliver timely, accurate insights that inform investment decisions and drive operational excellence. This is an ideal role for a detail-oriented analyst who wants to grow their business acumen in a high-visibility, fast-paced consumer technology environment.Key job responsibilities- Build and maintain financial models for Echo device programs including revenue forecasts, promotional spend sizing, 897iand unit economics analysis. - Own weekly and monthly reporting deliverables — prepare WBR/MBR inputs, bridge analyses, and variance commentary for leadership reviews. - Conduct ad-hoc financial analyses to support promotional approval requests — calculate GP impact, ROI, and spend trade-offs to inform approval decisions. - Develop and automate reporting workflows using SQL, Excel, and BI tools to reduce manual effort and improve speed-to-insight across the team. - Partner with Sales, Marketing, and Product teams to gather inputs, validate assumptions, and reconcile data across financial planning systems. - Identify trends, risks, and opportunities in the data and escalate proactively with quantified impact and recommended actions. - Support month-end and quarter-end close activities including accruals, reserve calculations, and actuals-to-plan reconciliation. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance Engineer- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Sunnyvale - 73,600.00 - 128,800.00 USD annually

Job DescriptionAmazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We have data center locations in the U.S., Europe, Singapore, and Japan, and customers across all industries.Custom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.Key job responsibilitiesAs an ASIC Design Engineer, you will:• Develop and implement high-performance, area and power-efficient RTL designs to meet project specifications and targets• Conduct in-depth analysis of designs, microarchitectures, and architectures to optimize trade-offs between features, power consumption, performance, and area requirements• Create microarchitectures, implement SystemVerilog RTL, and deliver synthesis and timing-clean designs with appropriate constraints• Execute lint and clock domain crossing quality checks to ensure design integrity• Collaborate closely with cross-functional teams, including architects, fellow designers, verification specialists, pre- and post-silicon validation teams, and synthesis, timing, and back-end expertsThe ideal candidate will have a strong background in ASIC design, proficiency in SystemVerilog, and excellent analytical and problem-solving skills. Experience with high-performance and power-efficient designs is highly desirable.You will thrive in this role if you:- Have a "Learn and Be Curious" mindset- Have familiarity with key components such as interconnects, DMAs, Memory sub-systems, accelerator engines, debug and system level architectures- Have a strong drive to innovate, explore new solutions, and contribute to the company's intellectual property through patents Basic Qualifications:- Bachelor's degree in Electrical Engineering or a related field- Experience identifying bugs in architecture, algorithms, functionality, and performance with strong overall debugging skills- Experience verifying at multiple levels of logic from IP blocks to SoCs to full system testing Preferred Qualifications:- Master's degree in Electrical or Communications Engineering or a related field- Experience with formal verification techniques including abstraction and end-to-end checking- Experience with ARM and various DSP ISAs- Experience with current and upcoming RF standards in cellular (4G/5G NR), WiMAX, 802.11ad, microwave backhaul, or related broadband wireless standards- Experience with industry standard tools and scripting languages (Python or Perl) for automationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 157,300.00 - 212,800.00 USD annually

Job DescriptionBuild the high-throughput, low-latency systems that power Sponsored Products ad delivery — handling billions of requests per day with millisecond response times to help shoppers discover new products they love and help advertisers grow their business on Amazon. You'll work at the intersection of search architecture, information retrieval, NLP, and deep learning at massive scale.The Sponsored Sourcing Delivery team owns the Ads Searching, Selection, and Ads Matching systems within Sponsored Products — one of Amazon's fastest growing and most profitable businesses. Our solutions drive step increases in sponsored ad coverage across the retail website, ensuring relevant ads are served to hundreds of millions of Amazon customers. You'll design, build, and operate distributed systems that process massive datasets, meet strict SLA requirements, and break fresh ground in product and technical innovation every day. This is a high-growth team with a broad mandate to experiment and innovate — collaborative, fast-moving, and entrepreneurial.Key job responsibilities- Design, develop, and operate high-throughput, low-latency distributed systems handling billions of requests per day with millisecond response times- Build and optimize ad searching, selection, and matching systems that drive relevant sponsored ad delivery across Amazon's retail surfaces- Work with massive datasets using distributed frameworks to improve ad coverage, relevance, and performance- Innovate in search architecture, information retrieval, NLP, and deep learning to advance ad matching capabilities- Troubleshoot and support high-volume production systems while maintaining strict SLA requirements- Collaborate with cross-functional teams to deliver solutions that help shoppers discover products and help advertisers meet their business objectives- Mentor junior engineers and guide them to deliver high-impact products and servicesAbout the teamThe Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through advanced generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or StorageAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

Job DescriptionMULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: Hardware Dev Engr IIJob Location: Dallas, TexasJob Number: AMZ9980336Position Responsibilities:Conceive and design innovative consumer products and drive key aspects of product definition, execution and test. Perform test validation of our next generation devices. Identify and validate product risks and work with design teams to mitigate them. Define test methodology and test coverage to assure product reliability. Experimental design and execution. Perform reliability prediction of failure mechanisms, products under development and products in the field.Position Requirements:Bachelor's degree or foreign equivalent degree in Engineering, Material Science, Physics, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) performing reliability engineering for consumer electronics; (2) utilizing reliability statistics or tests; and (3) an understanding of consumer electronics to influence design for reliability.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $117,300/year to $160,000/year.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits.#0000 Basic Qualifications:Position Requirements:Bachelor's degree or foreign equivalent degree in Engineering, Material Science, Physics, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) performing reliability engineering for consumer electronics; (2) utilizing reliability statistics or tests; and (3) an understanding of consumer electronics to influence design for reliability.#0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Senior Financial Analyst will serve as a dedicated Finance partner within the WW DSP Finance Central Team, reporting to the Senior Finance Manager, and will own three interconnected workstreams critical to the team's ability to deliver rigorous financial oversight across WW DSP cost base. The role owns the end-to-end monthly headcount controllership cycle for both the Corp and Fixed Field organizations — maintaining leader wise HC target files and controllership around it, running monthly outlook simulations, modeling HC OpEx across leaders, levels, and regions, and preparing HC controllership narratives for MBR and OP reviews. Beyond HC, the SFA will own the DSP Finance cost-out mechanism end-to-end — building and maintaining an initiative tracker across payments, operations, HC, and pricing; validating savings against baseline; owning the cost-out MBR narrative; and partnering with business teams on cross-initiative benchmarking. On the Pricing and Payments front, the role will establish Finance as a governance partner — building the NA rate card audit framework, engaging with the PRICE tool teams, establishing Finance review checkpoints in the pricing change process, and supporting EU pricing controllership groundwork in close partnership with the Payments & Pricing analyst.In addition, the SFA will support the WW DSP planning and reporting workstream, working alongside the WW DSP Finance team to help standardize and simplify the WW DSP planning process — contributing to the consolidation of planning inputs across geographies and carriers, supporting P&L structure alignment, and driving consistency in reporting outputs across NA, EU, and ROW. This is a high-impact, cross-functional role for a Finance professional who combines strong controllership instincts with the ability to simplify complex data into clear financial narratives — and who can operate with equal confidence at the detail level and in front of senior leadership.Key job responsibilitiesOwn end-to-end headcount controllership for the WW DSP organization — maintaining leaderwise HC target files, running monthly outlook simulations and highlighting risks/opportunities against OP2 targets, and modeling HC OpEx across leaders, levels, and regions for both Corp and Fixed Field organizations.Own the DSP Finance cost-out mechanism — building and maintaining a consolidated initiative tracker, validating savings against baseline, owning the cost-out narrative in the monthly MBR, and partnering with business teams on cross-initiative benchmarking and opportunity identification.Serve as the dedicated Finance partner to the Pricing workstream — building the NA rate card audit framework, establishing Finance review checkpoints in the pricing change process, engaging with the PRICE tool, and supporting EU pricing controllership groundwork in partnership with the Payments & Pricing teams.Provide structured Finance support on Payments controllership — covering backup on payment approvals and dispute resolution, supporting execution of the Finance Approval Framework, and assisting with Internal Audit action items on fixed and variable payments.Support standardization and simplification of the WW DSP planning process — partnering with the DSP Finance team to consolidate planning inputs across geographies and carriers, drive P&L structure alignment, and improve consistency of financial reporting outputs across NA, EU, and ROWA day in the lifeReviews roster and HC data — reconciling headcount movements, flagging risks, and updating Opex outlook simulationsPartners cross-functionally across Payments, Pricing, and business teams — tracking cost-out initiatives, supporting rate card validations, and ensuring Finance governance checkpoints are metOwns financial narratives for leadership — translating complex data into concise, action-oriented insights for MBR, HC controllership summaries, and pricing deep-divesCollaborates with the broader WW DSP Finance team on planning cycles — consolidating inputs across geographies, driving standardization, and ensuring the team delivers with rigour and on time Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 82,700.00 - 117,100.00 USD annually

Job DescriptionMULTIPLE POSITIONS AVAILABLEEmployer: PILLPACK, LLCOffered Position: Manager III, ProcurementJob Location: Phoenix, ArizonaJob Number: AMZ9675630Position Responsibilities:Manage complex supply chain management aspects of procurement within Amazon in support of Operations Lead for Procurement within building and network project(s). Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for the operation of the Fulfillment Center. Develop and utilize demand forecast models. Establish procurement order streams to match supply with demand on a JIT basis. Work with Non Inventory Receivers and FC Management to manage storage, labor and flow through the dock and yard areas for Non-Inventory supplies. Manage supplier relationships and performance to ensure timely deliveries and quality compliance. Develop and utilize metrics to measure operational readiness and non-inventory performance. Manage contract compliance for key categories of spend and suppliers; administer, manage, and negotiate local/national contracts for supplies and service. Resolve payment issues with vendors and accounts payable. Partner with internal customers to positively influence spending decisions. Help manage and control Fixed Costs. Develop and implement plans to achieve annual fixed and supply costs savings.Position Requirements:Bachelor’s degree or foreign equivalent degree in Business, Supply Chain, Logistics, or a related field and seven years of experience in the job offered or a related occupation. Must have five years of experience in the following skill(s): 1) supply chain management experience (logistics, inventory turn management, forecasting, operations); 2) Supplier relationship management; and 3)experience with ERP and procurement tools (Oracle, Coupa, Ariba, or related). Domestic travel up to 25% of the time to perform role responsibilities may be required.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $124,700/year to $168,700/year.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits.#0000 Basic Qualifications:Position Requirements:Bachelor’s degree or foreign equivalent degree in Business, Supply Chain, Logistics, or a related field and seven years of experience in the job offered or a related occupation. Must have five years of experience in the following skill(s): 1) supply chain management experience (logistics, inventory turn management, forecasting, operations); 2) Supplier relationship management; and 3)experience with ERP and procurement tools (Oracle, Coupa, Ariba, or related). Domestic travel up to 25% of the time to perform role responsibilities may be required.#0000 Preferred Qualifications:Please see job description and the position requirements above.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Security Assurance Services team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures? The AWS Security Assurance Service team, within AWS Support, is seeking a talented Assurance Solution Architect to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization. We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities• Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs• Solutions – Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.• Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.• Insights – Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.• Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Knowledge of AWS services- 4+ years experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST frameworks Preferred Qualifications:- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering), or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- 4+ years experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes- Clear understanding of Agile, CI/CD, DevOps approach and how they impact risk management and compliance- Fluency with generative artificial intelligence (GenAI) tools and applying responsible AI practices to augment productivity and qualityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 124,700.00 - 168,800.00 USD annuallyUSA, TX, Houston - 131,300.00 - 177,600.00 USD annually

Job DescriptionAmazon is seeking a Program Manager to join a centralized Denied Party Screening (DPS) team focused on denied party and sanctions screening systems and processes. This team enables Amazon to comply with regulations as well as understand and manage sanctions risk. As the Program Manager, you will lead a variety of projects with significant scope and impact, supporting several different areas of the business. In this role, you will work to deliver value to the customer, manage sanctions risk, and track and drive the timeline of multiple projects. The program is cross functional and requires strong communication skills to coordinate onsite and remote work with teams across the globe. In this capacity, you will gain valuable exposure to many areas within our global business. You will coordinate with DPS management, tech, operations, Amazon Legal, and multiple other teams in the development of project management standards and other efforts that enable operations and manage risk. You will be responsible for end-to-end project management to improve denied party and sanctions screening systems and processes. As a Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance customer and business needs versus resource constraints. We value personality, insight, intellectual flexibility, and sound business judgment. We also value your passion to discover, invent, simplify and build.In this role, you will: - Develop and manage projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution. - Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. - Identify and manage project dependencies, risk based prioritization and critical paths. - Plan and schedule project timelines and milestones using project management tools. - Work independently and remain flexible, with the ability to prioritize workloads and maintain resilient attention to detail in a fast-paced environment. Key job responsibilities• Develop and manage projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.• Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans.• Identify and manage project dependencies, risk-based prioritization, and critical paths.• Plan and schedule project timelines and milestones using project management tools.• Work independently and remain flexible, with the ability to prioritize workloads and maintain resilient attention to detail in a fast-paced environment.• Coordinate with DPS management, tech, operations, Amazon Legal, and multiple other teams in the development of project management standards and other efforts that enable operations and manage risk.• Lead end-to-end project management to improve denied party and sanctions screening systems and processes.• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance customer and business needs versus resource constraints.• Support several different areas of the business to deliver value to the customer, manage sanctions risk, and track and drive the timeline of multiple projects.• Communicate effectively across onsite and remote teams globally to coordinate project execution and stakeholder alignment.A day in the lifeThe Program Manager II position manages end-to-end project delivery across multiple business units with diverse compliance requirements. This role requires strong problem-solving and analytical skills to coordinate complex initiatives, manage dependencies, and make independent decisions with high accuracy. The position performs project management for business population onboarding, manages risks and timelines, and supports the team in implementing effective compliance controls and processes. In a given day, the PM will be managing multiple project related tasks and will have negotiation and unblocking discussions with multiple stakeholders involved to Deliver Results. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- PMP certificateAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team, ability to analyze accident data, new processes, and machinery for potential safety concerns, and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Data Center Planning and Delivery team is responsible for ensuring we have infrastructure available to meet our customer’s needs.We have an opening for a TIPM who will be responsible for the planning, coordination and execution of upgrades, and optimization of our existing data centers. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management.Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional business development teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers.Key job responsibilitiesManage the dependencies and the interfaces between projects and negotiate the trade-offs needed.Create, execute and facilitate site level execution plans.Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas. Summarize escalation support and critical leadership decisions. Manage multiple competing projects/programs simultaneously.Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.Develop and implement scalable, data-driven process improvement/automated solutions.Build program mechanisms that monitor and escalate against the health of infrastructure asset migration and retirement plans needed for critical infrastructure projects.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds Preferred Qualifications:- 2+ years of data center experience, or experience in similar technical or vocational rolesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 127,100.00 - 171,900.00 USD annuallyUSA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

Job DescriptionThe Ring and Blink Customer Service Engineering Services team serves thousands of internal customers who help support millions of customers every year across multiple integrated platforms. The team is working on large-scale implementations of selected AI initiatives which are expected to reduce support call handle times, improve agent efficiency, and provide targeted and timely support to customers. This new Salesforce Developer role is crucial for delivering on AI initiatives for stakeholders and customers offering a chance for the right candidate to make a large impact.This position will focus on designing and implementing sophisticated Salesforce solutions within our AI initiatives, including custom Apex development, Lightning components, Agentforce implementations, and Salesforce integrations with AWS AI services. You will lead technical design decisions and architect scalable Salesforce solutions leveraging Service Cloud, Data Cloud, and Voice technologies that support our business objectives of improving customer service efficiency through AI-powered automation.Key job responsibilities* Own the technical design and implementation of complex Salesforce features within AI initiatives* Architect and build scalable Salesforce solutions integrating with AWS services and AI technologies* Lead Salesforce platform optimization for performance, scalability, and maintainability* Drive improvements in Salesforce development processes, deployment pipelines, and governance* Design and implement robust APIs and integrations between Salesforce and external systems* Ensure high-quality code through comprehensive testing strategies and code reviews* Collaborate with cross-functional teams to translate business requirements into technical solutions* Lead technical discussions and architecture reviews for Salesforce implementationsA day in the life* Design and build advanced Salesforce customizations for AI-powered customer service platforms* Architect Salesforce integrations with AWS AI/ML services and external systems* Lead development of custom Lightning components and Apex solutions for support automation* Implement Agentforce Voice solutions and conversational AI workflows* Build and optimize Data Cloud implementations for unified customer data management* Configure and customize Service Cloud features for enhanced agent productivity* Implement Einstein AI features and custom AI integrations within Salesforce* Design data models and workflows that efficiently handle high-volume customer cases* Mentor junior developers and drive Salesforce best practices across the teamAbout the teamThe Ring and Blink CS Tech team owns and manages the customer support technology stack to provide and empower Ring's & Blink's customer support associates to deliver exceptional service to our Neighbors (customers). Our vision is to be customer-inspired and technology-enabled to propel customer service towards new horizons, transforming it into a scalable, secure, enterprise-grade infrastructure powered by AI and automation. We're evolving from reactive customer service to proactive, AI-enhanced support experiences. We are committed to delivering neighbor and associate experiences that are unparalleled, simplifying and streamlining business processes with intuitive interfaces via out-of-the-box, low-code, and innovative AI solutions. We focus on providing a seamless and effortless experience that revolutionizes customer service and boosts productivity. Basic Qualifications:- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- * 3+ years of professional Salesforce development experience- * Expert-level proficiency in Apex, SOQL/SOSL, Lightning Web Components, and Aura Components- * Strong experience with Salesforce Service Cloud configuration, customization, and optimization- * Experience with Salesforce Voice technologies and telephony integrations- * Knowledge of Data Cloud architecture, data modeling, and customer data platform concepts- * Strong experience with Salesforce APIs (REST, SOAP, Bulk, Streaming)- * Demonstrated experience designing and implementing large-scale Salesforce solutions- * Experience with Salesforce integrations and middleware platforms- * Knowledge of Salesforce security model, sharing rules, and data governance- * Experience with Salesforce DevOps tools (Salesforce CLI, VS Code, Git-based deployments) Preferred Qualifications:- Experience with distributed systems at scale- * Salesforce Platform Developer II certification or equivalent advanced certifications- * Experience with Agentforce and conversational AI implementations- * Advanced Data Cloud experience including data streaming, calculated insights, and identity resolution- * Deep Service Cloud expertise including Omni-Channel, Case Management, and Knowledge Management- * Experience with Salesforce Voice and telephony platform integrations (CTI, SIP, Service cloud voice.)- * Experience with Einstein AI features, Flow, Process Builder, and advanced automation- * Experience integrating Salesforce with AWS services (Lambda, API Gateway, S3, etc.)- * Knowledge of Generative AI technologies and their integration with Salesforce- * Familiarity with customer service workflows and support automation- * Experience with Salesforce Communities, Experience Cloud, or Lightning Platform- * Strong experience with CI/CD practices in Salesforce environment- * Knowledge of Salesforce metadata management and release management- * Experience with Salesforce performance optimization and large data volumes- * Understanding of real-time data processing and streaming architecturesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Hawthorne - 129,200.00 - 174,800.00 USD annually