Amazon

Job DescriptionAmazon’s Operations Engineering Networking (ONE) org is looking for a Senior Technical Program Manager to spearhead the transformation of how we operate and measure a global network that powers everything from neighborhood grocery stores to the most advanced robotics fulfillment centers on the planet. You’ll own the strategy for self governed AI-generated operations and the financial intelligence framework that proves our infrastructure investments are compounding, ensuring that as the network scales, the cost to operate it does not.You will own the cross-cutting programs that no single engineering vertical can deliver alone and that produce measurable outcomes benefiting our customers: the AI and automation strategy that shifts operational work from engineers to self-goverened agents, the network economics model that connects infrastructure investments to measurable financial outcomes, and the mechanisms that ensure every team measures success consistently. We’ve already proven that AI agents can triage thousands of tickets, auto-remediate failures in minutes, and review configurations at engineer quality. What no one owns is the unified strategy across all engineering teams, the measurement that proves it’s working, or the economics framework that makes these outcomes actionable for stakeholder selections.ONE powers Amazon’s Operations and Grocery businesses through a global network infrastructure that enables mission-critical connectivity for fulfillment, robotics, and last-mile delivery. As the Senior TPM for AI Operations and Network Economics, you will operate across all engineering verticals, interface directly with Finance, and present to senior stakeholders.What we’re looking for:- A strategic program leader who drives outcomes across organizations without direct authority over the teams delivering- Experience building financial models or cost frameworks from scratch in environments where the data was fragmented and the methodology didn’t exist- Track record of driving technology or platform adoption across engineering teams that historically built unassisted — you align through influence, data, and compelling narrative rather than mandate- Ability to translate engineering outcomes into business language — you can explain why a firmware compliance improvement is worth millions, not just why it matters technically- Strong technical judgment to understand network and systems architecture, question proposals, and identify where duplicated effort across teams can be eliminated through shared mechanisms leadership with confidence and precision- Bias for mechanisms over heroics — you build things that work without you, measure everything, and don’t accept manual processes that should be automated- Comfort with ambiguity — neither the AI operations strategy nor the economics framework is fully defined today; you define bothKey job responsibilitiesWhat you’ll own:- The cross-organizational strategy for AI-generated network operations, turning built self governed automation primitives into a unified platform that shifts engineering capacity from maintenance to innovation- The network economics framework: cost per port, cost per gigabit, cost per square foot — automated, continuously updated, and used to guide investment selections and drive accountability- The financial methodology that connects each program to a defensible outcome — cost avoidance, OpEx elimination, headcount efficiency, and availability improvement- Operational metrics and business reviews — the executive-level narrative, trending analysis, variance explanation, and the “so what” behind every number- Goal health across the organization — ensuring program status is accurate, recovery plans are credible, and risks are escalated before they become surprises- Adoption targets for automation across all engineering verticals — defining what “good” looks like, measuring coverage, and holding teams accountable for progressA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making- Experience driving technology adoption or automation strategy across teams that operate independently- Deep understanding of system architectures, their limitations, and the trade-offs between technical and business requirements- Track record of decomposing complex, ambiguous problems into straightforward mechanisms that persist without your direct involvement Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience working with networks, IT infrastructure, or system integration- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization- Experience with AI/ML operations strategy or driving AI adoption in engineering organizations- Demonstrated ability to create mechanisms that align organizations toward common goals without positional authority- Familiarity with network technologies sufficient to understand engineering trade-offs and question technical proposalsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 168,100.00 - 227,400.00 USD annuallyUSA, TX, Austin - 177,000.00 - 239,400.00 USD annually

Job DescriptionDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud technologies while becoming a core part of the largest cloud infrastructure on the planet? Amazon Web Services (AWS) is seeking a Systems Development Engineer I to own and advance mission-critical services in our Amazon Dedicated Clouds (ADC).We are looking for a Systems Development Engineer to work as part of the Amazon Software Builder Experience (ASBX) Pyxis ADC team, which owns the foundational services that every Amazon builder depends on to develop, deploy, and operate software in air-gapped regions. Our team ensures services like Apollo (deployment), Pipelines (continuous delivery), Test on Demand/Hydra (integration testing), AppConfig (feature management), and Multi-Region (resource replication) maintain parity, reliability, and security across all isolated partitions. You'll help design, implement, and support resilient, high-performance systems that enable thousands of Amazon builders to ship software safely in environments where standard commercial tooling doesn't exist.You'll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to design, build, and operate systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing and believe that world-class service is critical to customer success.The ideal candidate will:- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. You should have deep experience working with Linux, preferably in a large-scale, distributed environment. You understand networking technology and how servers and networks inter-relate.- Think Big. You will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.- Have experience in systems development, software engineering, or a related field.- Possess strong technical skills in systems design, software development, operations, automation, and process improvement.- Have experience in designing and implementing resilient, scalable, and efficient technology solutions.- Be proficient in at least one programming language and familiar with cloud technologies.- Have excellent problem-solving skills and the ability to break down complex issues into manageable components.- Demonstrate strong communication skills and the ability to influence technical decisions across teams.- Have a passion for operational excellence and continuous improvement.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs a Systems Development Engineer you will:- Design and deliver technology solutions to solve difficult business problems, improving resilience, performance, and operational efficiency of our systems.- Work autonomously on components, applications, and technology solutions that enhance a major portion of our products or applications.- Help solve ambiguous problems, architectural deficiencies, or areas where our systems hinder the innovation of other teams.- Participate in design, scoping, and prioritization discussions, making technical trade-offs and calculating costs of proposed solutions.- Participate in reviews of architecture, design, operations, and post-incident analysis for your team.- Troubleshoot difficult problems, researching root causes and thoroughly resolving defects.- Participate in an on-call rotation to support mission-critical services.A day in the lifeOn a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Associate's degree or above, or CND (Certified Network Defender) or GSEC (GIAC Security Essentials)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 99,100.00 - 160,000.00 USD annually

Job DescriptionDo you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud technologies while becoming a core part of the largest cloud infrastructure on the planet? Amazon Web Services (AWS) is seeking a Systems Development Engineer I to own and advance mission-critical services in our Amazon Dedicated Clouds (ADC).We are looking for a Systems Development Engineer to work as part of the Amazon Software Builder Experience (ASBX) Pyxis ADC team, which owns the foundational services that every Amazon builder depends on to develop, deploy, and operate software in air-gapped regions. Our team ensures services like Apollo (deployment), Pipelines (continuous delivery), Test on Demand/Hydra (integration testing), AppConfig (feature management), and Multi-Region (resource replication) maintain parity, reliability, and security across all isolated partitions. You'll help design, implement, and support resilient, high-performance systems that enable thousands of Amazon builders to ship software safely in environments where standard commercial tooling doesn't exist.You'll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to design, build, and operate systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing and believe that world-class service is critical to customer success.The ideal candidate will:- Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.- Have strong Linux & Networking Fundamentals. You should have deep experience working with Linux, preferably in a large-scale, distributed environment. You understand networking technology and how servers and networks inter-relate.- Think Big. You will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.- Have experience in systems development, software engineering, or a related field.- Possess strong technical skills in systems design, software development, operations, automation, and process improvement.- Have experience in designing and implementing resilient, scalable, and efficient technology solutions.- Be proficient in at least one programming language and familiar with cloud technologies.- Have excellent problem-solving skills and the ability to break down complex issues into manageable components.- Demonstrate strong communication skills and the ability to influence technical decisions across teams.- Have a passion for operational excellence and continuous improvement.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs a Systems Development Engineer you will:- Design and deliver technology solutions to solve difficult business problems, improving resilience, performance, and operational efficiency of our systems.- Work autonomously on components, applications, and technology solutions that enhance a major portion of our products or applications.- Help solve ambiguous problems, architectural deficiencies, or areas where our systems hinder the innovation of other teams.- Participate in design, scoping, and prioritization discussions, making technical trade-offs and calculating costs of proposed solutions.- Participate in reviews of architecture, design, operations, and post-incident analysis for your team.- Troubleshoot difficult problems, researching root causes and thoroughly resolving defects.- Participate in an on-call rotation to support mission-critical services.A day in the lifeOn a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Associate's degree or above, or CND (Certified Network Defender) or GSEC (GIAC Security Essentials)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience tools for automation (building, testing, releasing or monitoring)- Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications:- Knowledge of and proficiency in the use of Python scripting language- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 99,100.00 - 160,000.00 USD annually

Job DescriptionIf you've ever wondered how Amazon knows what millions of sellers need and whether the changes we make improve their experience, that's the work our team does.We are seeking a Senior Program Manager to own and drive our cross-organizational SP Satisfaction strategy and deliver measurable seller experience improvements. This role requires you to define program direction, work independently across organizations, influence Director and VP organizations, and translate complex satisfaction data into clear executive narratives that drive action. This role is for someone who thrives at the intersection of data, strategy, and stakeholder influence who can own the accountability framework that ensures the right changes happen and that sellers feel the difference.The Selling Partner Satisfaction & Strategic Insights (SPSSI) team owns the measurement, research, and strategic insights that inform how Amazon improves the selling experience for over 2 million sellers worldwide. We track satisfaction across every major seller touchpoint, identify what's driving dissatisfaction, and partner with teams across the organization to turn those insights into measurable improvements.Key job responsibilitiesYou must be able to:• Define and manage the SP satisfaction program strategy, including goal-setting, roadmap reviews, and escalation when goals are at risk• Own executive-level reporting mechanisms: monthly kingpin goal updates, WBR satisfaction slides, quarterly QBR satisfaction narratives, and CX slide content for CEO/Board-level review• Lead cross-organizational stakeholder engagement with partner teams to align roadmaps and ensure committed actions are delivered on schedule• Translate satisfaction data, verbatim seller feedback, and research findings into clear, seller-backward narratives that senior leaders use to make decisions• Drive the quarterly satisfaction flash synthesizing trends, identifying emerging risks, and providing actionable recommendations to leadership and partner teams• Identify gaps between what partner teams are building and what sellers are telling us, and use data to influence prioritization of seller experience improvements• Coordinate with researchers and data scientists on the team to ensure insights are timely, accurate, and connected to the right stakeholder actions• Partner with the team's Sr. Product Manager and Research Scientists to ensure product strategy aligns with program goals and that measurement capabilities evolve to meet emerging business needsA day in the lifeYour week has a rhythm. You review the latest satisfaction data with the team, identify what moved and why, and prepare WBR callouts. Early in the month, you're updating kingpin goals, writing the status, confirming initiative ECDs with partner teams, and flagging risks before they become misses. You're in regular contact with stakeholders across teams that own satisfaction drivers, not to do their work, but to make sure the satisfaction signals reach the right people and drive the right actions. The problems you'll work on are real and consequential and you drive the strategy that shapes how we improve the business for our Selling Partners.About the teamWithin Amazon, Selling Partner Services (SPS) enables third-party sellers of any size to build the business they want. The Core Selling Partner Experience (CSPE) team defines, implements, and enforces quality standards for all Amazon-built seller experiences worldwide. SPSSI sits within CSPE and owns the satisfaction measurement infrastructure, strategic research, and goal accountability mechanisms that inform how Amazon improves the seller experience globally. Basic Qualifications:- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Knowledge of general AI tools- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 3+ years of communicating with and presenting to executive and senior audiences experience- 3+ years of leading large complex programs experience- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment Preferred Qualifications:- 3+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions- Experience in complex problem solving, and working in a tight schedule environment- Experience with satisfaction measurement, voice-of-customer programs, or seller/customer experience programs, goal-setting frameworks, and accountability mechanismsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

Job DescriptionAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts and first-party insights based on shopping, streaming, and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.The Central StratOps, GTM and Analytics team within Sales Intelligence, Tools & Enablement (SITE) builds the data foundations and operational processes that enable 4,000+ sellers to focus on the right accounts with the right level of service. This includes the predictive segmentation model that determines advertiser coverage and prioritization, the planning processes that deliver target lists, account assignments, and quotas, and the operational mechanisms that translate model outputs into actionable seller workflows across 10+ regions globally.In this role, you will be a key member of the Segmentation and Planning team, ensuring Sales managers and the broader Sales organization have the information and processes needed to operate and execute efficiently. You will design and coordinate sales planning workflows worldwide, from forward-looking strategy to operational execution. You will build scalable mechanisms to support segmentation implementation, book-of-business planning, and quota distribution processes.You will have strong oral and written communication skills, enabling you to dive deep into data to find answers and summarize findings into clear analysis that keeps all stakeholders informed. You will influence Sales front-line managers and regional leadership, balancing backbone to enforce agreed-upon decisions with adaptability to support strategic business changes. The candidate must be a strong leader who draws on solid analytical, critical thinking, and problem-solving skills to effectively partner with and influence Sales teams globally. You will need the ability to manage complexity, design and implement processes, and coordinate cross-functional teams to deliver on high standards. You should feel comfortable navigating ambiguity, solving complex problems, and communicating effectively with partners, sales customers, and leadership to drive results. A proven work ethic, strong ownership, and customer obsession are essential.Key job responsibilities- Lead projects designed to improve segmentation, planning, and operational process efficiency. This includes accessing and analyzing data and working extensively with partner teams such as Finance, Sales AI, Sales Tech, and regional Sales leadership.- Drive cross-functional coordination to deliver results on predefined timelines, mapping and managing interdependencies and potential risks across planning cycles.- Support teams in responding to, investigating, managing, and resolving complex and high-impact problems and escalations around data and processes that impact Sales.- Analyze existing process gaps and develop solutions to close them. Drive toward simple, scalable solutions to difficult problems.- Work with Sales customers and stakeholders to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product and Science teams to prioritize features.- Use high-level judgment to own complex decisions and escalate to leadership when required.- Project-manage multiple workflows across planning milestones and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way. Basic Qualifications:- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications:- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 93,700.00 - 156,500.00 CAD annually

Job DescriptionDo you want to create the greatest-possible worldwide impact in Robotics? Amazon has the world's most exciting treasure trove of robotics challenges. At Amazon Robotics we build high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Amazon Robotics invents and scales AI systems for robotics in fulfillment. Our mission is to enable robots to interact safely, efficiently, and fluently high density real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We hire and develop subject matter experts in AI with a focus on 3D perception, computer vision, deep learning, and generative modeling. We target high-impact algorithmic unlocks in areas such as 3D scene understanding and completion, semantic occupancy prediction, multi-view 3D reconstruction, depth estimation, shape completion, and real-time inference - all of which have high-value impact for our current and future fulfillment networks.We are seeking an passionate, hands-on, seasoned Senior Applied Scientist who will be deep in code and algorithms; who is technically strong in building scalable 3D perception systems across semantic scene completion, encoder-decoder and transformer architectures (e.g., VoxFormer, MonoScene), voxelized occupancy prediction, panoptic and instance segmentation, depth estimation, point cloud processing, and multi-view fusion. As a Senior Applied Scientist, you will contribute to the research and development of advanced 3D perception pipelines that enable robots to reason about occluded and partially observed environments; your work along with other top-notch scientists and engineers will deliver the world's most scalable and robust robotic perception systems. You will drive ideas to products using paradigms such as 3D generative models, query-based transformers, masked autoencoder-style completion, and scalable pseudo-ground-truth data generation.As a Senior Applied Scientist, you will also help lead and mentor our team of applied scientists and engineers. You will take on challenging perception problems - such as completing 3D bin scenes from partial observations, integrating multi-camera inputs, and optimizing inference latency for edge deployment - distill requirements, and then deliver solutions that either leverage existing academic and industrial research or utilize your own out-of-the-box but pragmatic thinking. In addition to coming up with novel solutions and prototypes, you will directly contribute to implementation while you lead. A successful candidate has excellent technical depth in 3D computer vision, scientific vision, project management skills, great communication skills, and a drive to achieve results in a collaborative team environment.You should enjoy the process of solving real-world problems that, quite frankly, haven't been solved at scale anywhere before. Along the way, we guarantee you'll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers.Key job responsibilities- Architect, design, and implement 3D perception models - including encoder-decoder networks, query-based transformers, and generative architectures- for semantic occupancy prediction and scene completion on robotic platforms.- Own the end-to-end model lifecycle: develop scalable training pipelines, optimize inference latency for ARM-based edge processors, and deploy production models that meet real-time performance targets.- Design and scale pseudo-ground-truth data generation pipelines - both heuristic-based and learning-based (e.g., SAM3D, shape completion) to produce curated training samples using SageMaker infrastructure.- Drive multi-view perception integration by fusing multiple view camera inputs for robust 3D reconstruction in partially observed and occluded bin environments.- Influence the team's technical strategy and contribute to the long-term vision and roadmap for 3D perception in fulfillment robotics.- Partner with cross-functional stakeholders across engineering, science, and operations teams to define requirements, iterate on system design, and deliver end-to-end solutions from research prototype to production deployment.- Maintain high standards by participating in design and code reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.- Prototype and validate concepts through simulation, synthetic data evaluation, and live robotic workcell testing using 3D metrics (mIoU, IoU) and affordance-based evaluation frameworks.- Mentor applied scientists and engineers, raise the technical bar, and foster a culture of scientific rigor and rapid experimentation.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamhttps://www.youtube.com/watch?v=2X4CU3jmw-gThe Vulcan Stow Perception team builds the visual intelligence that enables Amazon's next-generation robotic stow systems to understand and interact with densely packed fulfillment environments. We own the full perception stack—from raw sensor input to actionable 3D scene representations—powering robots that autonomously stow millions of items daily across Amazon's global network.Our team tackles some of the hardest unsolved problems in 3D robotic perception: completing occluded scenes from partial observations, generating real-time semantic occupancy predictions, fusing multi-camera inputs (pedestal and end-of-arm tool), and producing sub-250ms mesh reconstructions that drive downstream manipulation decisions. We operate at the intersection of research and production-scale deployment, building systems that must be both scientifically rigorous and operationally bulletproof.We are a tight-knit group of applied scientists and engineers who ship models that run on real robots in real fulfillment centers—not just papers or prototypes. Our culture values technical depth, rapid experimentation, and end-to-end ownership. If you want to push the boundaries of 3D computer vision, work with transformer and generative architectures at the frontier, and see your work directly impact how millions of packages reach customers - this is the team. Basic Qualifications:- 4+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- Demonstrated expertise in 3D computer vision and deep learning for robotics - spanning semantic scene completion, occupancy prediction, depth estimation, multi-view reconstruction, and real-time model deployment on edge hardware. Preferred Qualifications:- Publications in top-tier venues (CVPR, ICCV, ECCV, NeurIPS, 3DV, CoRL) in 3D scene understanding, shape completion, or occupancy prediction.- Deep expertise in generative 3D models, vision transformers, and semantic scene completion architectures.- Experience building large-scale pseudo-ground-truth or synthetic data pipelines (100K+ samples).- Proficiency in real-time model optimization (ONNX/TensorRT) and deployment on edge hardware.- Strong foundation in 3D geometry, multi-view reconstruction, and sensor fusion.- Track record shipping ML models into production robotic systems with hard latency constraints.- Effective communicator across science, engineering, and operations stakeholders in fast-paced environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 167,100.00 - 226,100.00 USD annually

Job DescriptionAmazon Web Services (AWS) is seeking a Data Center Security Manager (DSM) to support physical security operations for a new data center campus in the Houston, TX area. This is a unique opportunity to own the security lifecycle from construction through full operational readiness. The DSM is responsible for every aspect of security operations, has cluster and regional influence, and leads complex physical security projects. Key job responsibilities• Lead security preparations during all construction milestones, act as a security advisor for the Construction Team• Coordinate with General Contractors (GC), Infrastructure Delivery (IDND), DCO/DCEO, and Security Program Managers (SPM) to maintain construction boundaries and security posture.• Build Contracted Guard Force post orders, guard force hours, and security boundaries for construction sites, adapting to a continuously changing space.• Own day-to-day physical security operations for assigned campus sites once transitioned to production environment. • Manage the site Contract Guard Force (CGF), including determining operational costs, issuing purchase orders, reviewing/approving invoices, tracking SLA fines, and conducting weekly meetings with CGF leadership — seeking the right balance between security and cost efficiency.• Define operational security strategy, standards, and priorities for the assigned area.• Ensure compliance with AWS Global Physical Security Standards • Participate in recruiting efforts, train and mentor New hires and peers.• Identify, discuss, and bring forward issues and ideas to senior leadership levels.• Provide physical security and awareness training for other AWS departments, vendors, and colocations.• Contribute to developing strategic goals for the cluster; work may have regional impact. Basic Qualifications:- 2+ years of overseeing security operations and working with security vendors/contractors experience- Experience with access control and CCTV systems Preferred Qualifications:- College Degree (Bachelors) or Background in one or more of: Military (Career/Military Police/Military Special Operations Forces), Law Enforcement with Arrest Authority (Police Academy Graduate), TSA Security Screening, Correctional Facility Officer- Project management experience, including use of tracking tools (e.g., Asana, Quip) for managing security projects and deliverables- 1+ year Leadership experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. At Amazon an SDE can expect to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Come to Amazon and work in one of our teams in the eCommerce services group.**About our team**:The Charge Calculation team is a crucial part of Amazon's eCommerce foundation. We own systems integral to the full lifecycle of consumer purchasing on Amazon. Our team orchestrates charge calculations and provides comprehensive charge summaries to clients. We also own the model that defines charge representation in the workflow, impacting numerous up and downstream services in the purchase journey.Why to join us?- Be at the forefront of improving Customer Experience- Contribute to Amazon's strategic growth initiatives for the coming years- Work on challenging projects that directly impact millions of customers globally- Collaborate with a diverse team of talented engineers in a dynamic, fast-paced environment Basic Qualifications:- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of non-internship professional software development experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

Job DescriptionJoin Amazon's Workforce Staffing Expansion team as an Expansions Manager, where you'll identify hiring constraints across Amazon and design innovative staffing solutions that enable business growth. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment. You'll work directly with executive leadership outside of WFS to uncover hiring challenges and create tailored solutions focused on cost, speed, and quality. Partnering with solutions design teams, tech partners, and customer success teams, you'll ensure successful delivery. Your work will directly enable Amazon businesses to scale by removing hiring bottlenecks.Key job responsibilitiesBusiness Opportunity Identification & Executive Engagement: Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.Solution Design & Feasibility Assessment: Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.Pipeline & Opportunity Management: Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness.About the teamThe WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations. Basic Qualifications:- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field- 2+ years of experience managing teams or leading cross-functional initiatives Preferred Qualifications:- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in program, project or product management, or leading product implementation- Experience using data analysis to drive business decisions- Experience in Go-To-Market, Business Development, Sales, or ConsultingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 113,300.00 - 160,000.00 USD annuallyUSA, VA, Arlington - 125,800.00 - 170,200.00 USD annually

Job DescriptionDo you want to play a key role in defining our pricing strategies? Do you thrive on making data-driven decisions? Are you looking for a role where your work directly impacts the business?Prime Air is seeking a Sr. Product Manager – Technical (PMT) to lead our pricing strategy. This is a highly visible role responsible for developing and executing pricing models for Prime Air (drone delivery) that offers under ultra-fast delivery speed to our customers. You will lead the development of a scalable, real-time pricing engine that ingests operational data, demand signals, and cost structures to dynamically generate optimal pricing recommendations. You will own a multi-year initiative to develop a robust pricing system that supports both rule-based and algorithmic pricing. The engine will be foundational in helping Prime Air adapt to changing market conditions and scale flexibly with customer demand.A successful candidate will be customer focused, highly analytical, able to overcome obstacles, an excellent communicator, and operate at all levels of the organization. The candidate should be comfortable driving key business decisions, create consensus, and make recommendations based on data. The ideal candidate will be someone who is comfortable rolling up their sleeves, has attention to detail, comfortable with ambiguity, and a passion for data.Key job responsibilities• Own the product vision and roadmap for the pricing engine for Prime Air including Shipping Thresholds, Promotional pricing. • Define and implement innovative pricing strategies for Ultra-fast delivery speeds. • Drive regional benchmarking, price positioning, and profit analysis• Strong technical acumen; able to work effectively with engineers and data scientists.• Lead global business level pricing narratives for monthly/quarterly reviews and long-term planning• Assess new demand opportunities and develop corresponding pricing strategies Basic Qualifications:- MBA- Experience managing technical products or online services- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience owning/driving roadmap strategy and definition- Experience with test and learn, marketing optimization, and experimentation Preferred Qualifications:- BS degree in Computer Science, Economics, Statistics, Information Science, Linguistics, or related fields, or 5+ years of technical work experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is seeking a Sr. Product Manager Tech to develop our customer service experience. This includes working with customer service back-end teams to develop tooling for our representatives, and AI tooling for self-service customer solutions. The role is responsible for developing technology to analyze Prime Air customer-contacts to surface issues to product and development teams, and drive solutions themselves. This role requires the ability to identify opportunities within the noise of customer contact data, and influence technical organizations to address issues. You will have the opportunity to have a significant impact on our future customers and business as we scale.Successful candidates will have a strong sense of customer obsession, dive deep, ownership, and a demonstrated track record of driving cross-functional projects. You should be comfortable with a degree of ambiguity and innovating in a new industry on behalf of our customers. It will be critical to work backward from the customer, establish mechanisms to collect data and/or anecdotes, and define direction to optimize the shopping funnel. For this role, you will work closely with engineering, product management, UX design, legal and finance. You will be required to work through trade-offs and prioritization conversations with tech stakeholders to drive the right long-term strategic vision for the program and customers.Key job responsibilities- Launch net-new shopping experiences for drone delivery customers- Establish mechanisms to better understand our customers, what’s working well, and pain-points within the CX.- Own the roadmap strategy/definition based on customer insights and prioritize features/enhancements based on customer and business impact.- Work cross-functionally with internal stakeholders and key external partner teams to drive buy-in and influence roadmaps.- Work with the Regulatory, Legal and Public Policy teams to make key customizations to meet requirements from international governing bodies.- Identify opportunities to scale initiatives and/or drive optimizations across our future international launches Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Job DescriptionAs an Enterprise Account Technical Manager, you'll operate as a trusted technical consultant, earning trust with our customers and having a direct impact in helping them gain maximum value from cloud technology. You'll craft and execute strategies to drive customer adoption and use of AWS services while providing expert guidance on architecture, support strategies, project planning, and operational excellence.Working with some of the most iconic businesses in the country, you'll provide technical leadership and consultative expertise across the customer lifecycle. This role offers opportunities to develop your technical and consulting skills while solving challenging problems in cloud adoption, migration, and optimization. You'll collaborate with cross-functional teams to ensure customer success while building long-term relationships that enable business transformation.Key job responsibilitiesBuild solutions and provide technical guidance as a trusted advisor, ensuring AWS environments remain operationally healthy while reducing cost and complexityDevelop trusting relationships with customers at all levels, understanding their business needs and technical challenges to drive meaningful technology discussions about incidents, trade-offs, and risk managementConsult with a range of stakeholders from developers through to C-suite executives, crafting strategies that help customers achieve their business objectives through effective cloud adoptionCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers to deliver comprehensive customer supportProactively identify opportunities for customers to gain additional value from AWS, including providing detailed reviews of service disruptions, metrics, and pre-launch planningA day in the lifeAs a Technical Account Manager (TAM), your day begins with reviewing customer operational metrics and preparing for strategic meetings. You might start with a workshop helping a retail customer architect their cloud solution, followed by collaborating with account teams to develop approaches for an upcoming migration project. After lunch, you'll lead a technical discovery session with a healthcare customer exploring analytics solutions, then spend time reviewing architectural designs and providing best practice guidance. Throughout the day, you'll be building relationships, solving complex problems, and ensuring customers maximize their AWS investment.About the teamAt Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. This peculiar approach is part of our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.Our team combines technical excellence with a customer-focused approach to help organizations across New Zealand realize the full potential of cloud technology. We're a group of passionate cloud technologists who thrive on solving complex problems and delivering transformative results for our customers. As we continue to rapidly expand in New Zealand, you'll have abundant opportunities to develop your technical, consulting, and leadership skills. You'll work alongside talented cloud experts while expanding your knowledge of AWS products, receiving mentorship, and gaining AWS certifications in a supportive, innovative environment.We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities. Basic Qualifications:- 5+ years of technical engineering experience- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment- Hands on experience working with AI Preferred Qualifications:- Experience with AWS services or other cloud offerings- Experience in internal enterprise or external customer-facing environment as a technical lead- Experience working in a customer-facing consulting roleOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MI, Livonia - 91,000.00 - 136,500.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Bloomington - 72,500.00 - 90,900.00 USD annually

Job DescriptionWe're on a journey to build something new a green field project! Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Software Development Engineer to join our team of product managers, designers, and engineers to design, and build innovative automotive-shopping experiences for our customers. This is a great opportunity for an experienced engineer to design and implement the technology for a new Amazon business. We are looking for a Software Development Engineer to design, implement and deliver end-to-end solutions. You will be an engineer on the team to support the foundation of a new development team, using your engineering experience to build an culture of innovation, quality and customer obsession.As a Software Development Engineer on this team, you will design and create software designs and implementation for medium-to-large scale projects across all areas of this new automotive shopping initiative. You will work directly with creative, product management and program management to understand and define the requirements and apply your technical expertise to solve difficult software problems in a fast-paced environment. You'll design and build software and systems for novel customer experiences, AWS services, and large-scale back-end web services, all with the goal of delivering a seamless experience to the customer.Key job responsibilities- Design and build full-stack solutions. Your solutions will enable delivery of innovative automotive experiences and experiences across devices and web.- Use your problem-solving skills, collaborating with creative and technical teams, thinking-big and inventing and simplifying to solve challenges.- Deliver novel customer experiences by developing solutions which include innovative UX strategies, AWS services and large scale back-end services.- Collaborate with teams across Amazon to integrate and optimize existing ad products to take advantage of Amazon's scale and reach.- Leverage your technical ability, excellent organizational and communication skills to build and solve challenging and ambiguous problems. You'll use your ingenuity and motivation to achieve results in a fast-paced environment.- Provide guidance to and mentor other SDEs in the team.- Be responsible for high quality bar, ensuring quality design reviews and robust engineering practices for automated testing, code coverage and full CI/CD pipelines.A day in the lifeAs a Software Development Engineer on this team, you will create software designs and implementation for medium-to-large scale projects across all areas of this new automotive shopping initiative. You will work directly with creative, product management and program management to understand and define requirements and apply your technical expertise to solve difficult software problems in a fast-paced environment. You'll design and build software and systems for novel customer experiences, AWS services, and large-scale back-end web services, all with the goal of delivering a seamless experience to the customer.About the teamThis role is one of the first on a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.Interested in building something new? Be one of the first people to join our newly formed team with a mission to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. We’re collaborating with other teams around Amazon to build the future of how customers research and shop for cars online. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As AWS expands its Global Data Center footprint our infrastructure standards continue to rise. We seek a Technical Infrastructure Program Manager (TIPM) to drive remediation of issues found during our audit program. You'll work with multifunctional regional teams, driving the teams to mitigate and ultimately remediate risks from both Amazon owned Data Centers and Colocation Data Center providers. The role requires expertise in Data Center Infrastructure and operations, Program Management and analyzing complex data from multiple sources to form and present coherent strategies for our Global portfolio. You'll need excellent written and verbal communication skills with experience reporting out progress at an SVP level. Tolerance of ambiguity is a must as is the ability to deliver results under tight timelines. An ideal candidate will possess experience in program management in the context of managing complex, cross functional programs. An Engineering or other relevant Bachelors degree is required along with strong interpersonal and communication skills needed to influence multiple stakeholders and technical subject matter experts. A talent for successfully delivering programs while effectively managing large capital budgets is essential. You will work comfortably with stakeholders from multiple teams, align priorities and ensure all stakeholders work towards and deliver key milestones necessary for delivering data center infrastructure remediation for our customers at the right time and cost. Technical competency, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You will clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds- Experience in technical program management Preferred Qualifications:- Experience in data center, networking engineering, systems engineering or construction management with a good understanding of data center technologies such as power, cooling and controls systems- Experience in data center engineering or operations, or experience in construction or project management- Experience in hands-on work managing complex technology projects- Experience in engineering, designing, or constructing data centersAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description**Dies ist ein 2-Jahres-Vertrag.**Im Streben danach, der beste Arbeitgeber der Welt zu sein, treiben unsere globalen Human-Resources-Teams – bekannt als People eXperience and Technology (PXT) – den Unternehmenserfolg voran, indem sie eine sichere, inklusive und innovative Unternehmenskultur fördern. Die Rolle des Associate Partners bietet einen Einstieg in den HR-Bereich bei Amazon und konzentriert sich auf grundlegende HR-Prozesse sowie die direkte Unterstützung der Mitarbeitenden. Der Associate Partner sorgt für außergewöhnliche Mitarbeitererlebnisse, indem er sowohl menschliche Expertise als auch technologische Lösungen einsetzt. Er verwaltet wesentliche HR-Transaktionen und baut gleichzeitig bedeutungsvolle Verbindungen zu Mitarbeitenden in einem zunehmend digitalen Arbeitsumfeld auf. Diese Rolle ergänzt Amazons sich weiterentwickelnde PXT-Servicekanäle – von KI-gestützten Systemen bis hin zu persönlichen Supportoptionen – indem sie dort personalisierte Unterstützung und menschliche Nähe bietet, wo diese am wertvollsten sind. Durch die effektive Balance zwischen technologiegestützten Prozessen und bedeutungsvoller Interaktion tragen sie dazu bei, ein nahtloses PXT-Erlebnis zu schaffen, das Amazons Engagement, der beste Arbeitgeber der Welt zu sein, weiter stärkt.Zu deinen Hauptaufgaben gehören die Bearbeitung von HR-Transaktionen, das Management von Zeit- und Anwesenheitsfragen sowie die grundlegende Unterstützung der Mitarbeitenden – bei komplexeren Anliegen erfolgt die Weiterleitung an erfahrenere Kolleginnen und Kollegen. Je nach Bedarf bist du als Associate Partner für mehrere Standorte innerhalb deiner geografischen Region (Cluster) zuständig und fungierst als erste Anlaufstelle für grundlegende HR-Anfragen. Als Associate Partner im One PXT Team trägst du dazu bei, durch jede Interaktion ein herausragendes Mitarbeitererlebnis zu gestalten. Die Rolle erfordert eine einladende und zugängliche Präsenz sowie die präzise und zeitnahe Unterstützung der Mitarbeitenden zu Themen wie Benefits, Unternehmensrichtlinien und Gehaltsabrechnung.Du wirst vor Ort an einem Amazon-Standort arbeiten. Bedarfsorientiert unterstützt du temporär auch umliegende Standorte.Key job responsibilities• Reaktionsschnelle, freundliche und professionelle Unterstützung der Mitarbeitenden über verschiedene Kanäle (persönlich, digital, per E-Mail, telefonisch) – mit genauen und zeitnahen Informationen zu Benefits, Richtlinien, Gehaltsabrechnung und weiteren HR-relevanten Themen.• Sicherstellung der Genauigkeit, Integrität und Vertraulichkeit von Mitarbeiterdaten durch die sorgfältige und sichere Pflege und Verarbeitung von Unterlagen.• Beitrag zu einer positiven und inklusiven Unternehmenskultur durch die Unterstützung und Umsetzung von Mitarbeiterengagement- und Anerkennungsinitiativen – einschließlich der Planung und Durchführung von Veranstaltungen, die den Zusammenhalt fördern und Leistungen würdigen.• Unterstützung datenbasierter Entscheidungsfindung durch die Erhebung, Prüfung und Analyse wichtiger Personalkennzahlen, darunter Anwesenheit, Fluktuation und Engagement.• Zusammenarbeit mit Führungskräften und Supportteams, um Mitarbeitende über KI-gestützte und klassische Self-Service-Tools sowie HR-Ressourcen zu informieren und zu schulen – mit dem Ziel, das Mitarbeitererlebnis und die betriebliche Effizienz zu verbessern. Nutzung von KI als primäres Hilfsmittel bei der Recherche und Problemlösung sowie proaktiver Einsatz verfügbarer Ressourcen und interner Netzwerke.• Erstellung und Veröffentlichung klarer, professioneller interner Kommunikation für Mitarbeitende und Führungskräfte unter Einhaltung der organisatorischen Standards und des gewünschten Kommunikationsstils.• Erkennung und Weiterleitung komplexer oder sensibler Anliegen an die zuständigen HR- und Führungsverantwortlichen – darunter Gehaltsabweichungen, Dienstplanungskonflikte, Anträge auf Anpassungen am Arbeitsplatz, Schwerbehindertenangelegenheiten, Abwesenheitsfragen, Vorwürfe von Fehlverhalten, Richtlinienverstöße, rechtliche oder betriebsrätliche Anliegen sowie weitere Mitarbeiterbeziehungsthemen.A day in the lifeEin typischer Arbeitstag umfasst die Unterstützung von Mitarbeitenden bei der Nutzung unserer digitalen HR-Tools und Self-Service-Plattformen sowie die Bereitstellung reaktionsschneller und professioneller Hilfe bei Bedarf. Du verbringst Zeit auf der Betriebsfläche, coachst Mitarbeitende im effektiven Umgang mit HR-Technologie, beantwortest Fragen zu Richtlinien und Programmen und erkennst Möglichkeiten zur Verbesserung der Self-Service-Nutzung. Unter Anleitung erfahrener Teammitglieder stellst du eine genaue Dateneingabe und Dokumentation sicher und leistest dabei einen außergewöhnlichen Service, der Vertrauen und Sicherheit aufbaut.Im Laufe deiner Schicht bearbeitest du HR-Transaktionen mit verschiedenen Tools und Systemen, verfolgst Servicekennzahlen und vertiefst dein Verständnis des HR-Betriebs. Bei komplexen Anfragen triffst du fundierte Entscheidungen über geeignete Eskalationswege und arbeitest eng mit erfahrenen Teammitgliedern an der Lösung zusammen.Für den Erfolg in dieser Rolle sind eine ausgeprägte Serviceorientierung, Sorgfalt, ausgezeichnete Kommunikationsfähigkeiten und die Fähigkeit zur Wahrung der Vertraulichkeit erforderlich. Durch praktische Erfahrung in dieser Einstiegsposition entwickelst du grundlegende HR-Kompetenzen und trägst gleichzeitig zu positiven Mitarbeitererlebnissen bei.Amazon Operations ist eine 24/7-Umgebung, und Schichten können sich je nach Geschäftsbedarf ändern. Für diese Rolle ist die Bereitschaft zur Arbeit in flexiblen Schichten – einschließlich Wochenenden, Abendschichten und rotierenden Dienstplänen – erforderlich. Amazon übernimmt keine Verantwortung für aufenthaltsrechtliche Genehmigungen, einschließlich H-1B, TN und anderer Nicht-Einwanderungsvisa, für diese Stelle.About the teamUnser Team unterstützt Fulfillment Center und Delivery Stations in Deutschland. Wir arbeiten direkt mit Mitarbeitern, Managern und verschiedenen Abteilungen zusammen, um eine faire und inklusive Arbeitsumgebung zu schaffen. Als Associate Partner wirst du der erste Ansprechpartner für Mitarbeiterfragen – deine Arbeit verbessert direkt ihre Erfahrung und Zufriedenheit. Wir lösen echte Probleme: Konflikte klären, Karrieren unterstützen, faire Prozesse sichern. Das Team ist unterstützend und kollegial. Du wirst Teil einer Mission, die Menschen wirklich im Mittelpunkt stellt. Basic Qualifications:- Abitur oder gleichwertiger Abschluss- Grundlegende Kenntnisse in Microsoft Office (z. B. Erstellen von Dokumenten in Word, Nutzung grundlegender Tabellenfunktionen in Excel, Verwaltung von Kalendern und E-Mails in Outlook)- Fähigkeit zur Wahrung der Vertraulichkeit im Umgang mit sensiblen Informationen- Erfahrung in der effektiven Kommunikation mit unterschiedlichen Zielgruppen (z. B. Erklären von Prozessen, Eingehen auf Anliegen, Bereitstellung fachlicher Orientierung)- Fließende mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch und gute Englischkenntnisse Preferred Qualifications:- Berufserfahrung im Bereich Human Resources oder Kundenservice mit nachgewiesenen Erfolgen in der Problemlösung- Ausgeprägte zwischenmenschliche Fähigkeiten mit nachgewiesener Kompetenz im Anleiten und Unterstützen Anderer- Fähigkeit, Mitarbeitende effektiv in der Nutzung verschiedener HR-Technologien und digitaler Plattformen zu schulen, anzuleiten und zu unterstützen – mit Fokus auf die Steigerung der Nutzerakzeptanz und Verbesserung der Anwendererfahrung- Fähigkeit, mehrere Prioritäten zu managen und Deadlines einzuhalten- Bachelor-Abschluss oder gleichwertige QualifikationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too. Key job responsibilities- Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of on-site apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sitesA day in the lifeOur RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements. Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for. About the teamOur Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. Basic Qualifications:- High school or equivalent diploma- high school diploma or equivalent- NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics- 4 years UK certified apprenticeship- NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- SVQ Level 3 (or equivalent) in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Work flexible schedules including weekends, nights, and holidays- Please be prepared to provide proof of qualifications obtained as part of Amazon’s Terms of Employment. Preferred Qualifications:- Associate's degree in Mechnical or Electrical- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards- Experience with robotic operation and maintenance- Experience with power management and power monitoring systemsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. We are looking for a Data Center Security Specialist (Individual Contributor) to join our expanding Data Center Operations team. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Specialists in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers. They will report to the Cluster Security Manager responsible for their Data Center Campus.Key job responsibilities- Coordinate the activities of a professional contract guard force- Interface with and assist in mobilizing vendors involved in system repairs and new security construction- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed- Foster working relationships to educate data center stakeholders on false alarm reductions- Extract metrics and observe improvements by looking at and analyzing data- Verify Data Center security programs are delivered to meet defined global security standards- Develop strategies for improving electronic surveillance and access controls - Draft reports and prepare presentations on the status of physical security operations- Collaborate with managers in writing and implementing security processes and procedures- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards- Be able to travel between local sites as needed, up to 50% of the workweekAbout the teamAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience overseeing security operations and working with security vendors/contractors- Experience using computers and Microsoft Office tools such as Outlook, Word, Excel and PowerPoint Preferred Qualifications:- Experience with access control and CCTV systems- Experience with physical security best practices which includes the application of physical security systems, investigation techniques and management of contract security guardsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MD, Frederick - 28.00 - 50.00 USD hourly

Job DescriptionWe are seeking a leader with procurement experience to strategically source Auxiliary equipment and services for fulfillment operations within CAPEX - Equipment, Mobility and Infrastructure category. The person in this role will coordinate with several teams across Amazon and will interact with suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute robust category sourcing strategies, deliver savings, improve supply chain resilience and productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an strong motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. Key job responsibilitiesKey job responsibilities• Establish multi year category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position• Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use• Manage category suppliers to proactively identify, monitor and optimize opportunities• Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed• Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon• Identify, achieve and report on savings and value targets for category sourcing activities• Align with internal customers and understand the business application of the categoryKey Performance Indicators:• Earn the trust of key stakeholders to drive alignment with the business• Create a robust category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category.• Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes.• Define and report on key metrics that measure effectiveness of supply and cost savings• Champion AI workflows and procurement standardsA day in the lifeA day in the lifeAs a CAPEX Equipment procurement leader at Amazon, you'll be at the forefront of driving value and innovation across our Customer Fulfillment network. You'll be constantly balancing short-term operational needs with long-term strategic goals, always with an eye on how your decisions impact Amazon's ability to delight customers.In this role, you're not just managing spend – you're shaping the future of e-commerce fulfillment. Your work will have a tangible impact on Amazon's bottom line and will play a crucial role in our mission to be Earth's most customer-centric company.About the teamWe're seeking leaders to join our Global Procurement Operations (GPO) CAPEX Equipment Category Team where strategic thinking meets operational excellence to power Amazon's fulfillment network. As part of our diverse procurement team, you'll help manage critical categories that keep our vast logistics operations running efficiently.What makes our team special:• Collaborative culture where innovative ideas thrive• Data-driven decision making approach• Opportunity to make significant impact on global operations• Supporting one of the world's largest logistics networksAs we continue growing, we need leaders who can help raise the bar in category sourcing, procurement excellence and drive our fulfillment network forward with passion and purpose. Basic Qualifications:- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 5+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience being responsible/leading large and complex negotiationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Houston - 115,400.00 - 160,000.00 USD annually

Job DescriptionWould you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon’s sustainability goals? If you have strong customer focus, great instincts, and a drive to build new mechanisms that enable program scale, you may be just right for this Sr. Program Manager role on the AFP Marketing, Acquisition and Experience team. Amazon Freight Partner (freightpartner.amazon.com) is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. Our team is looking for a Sr. Program Manager who can build and scale mechanisms to manage intake of issues impacting the partner experience. You will work with stakeholders on requirements definition to improve partner experience. The ideal candidate is resourceful, customer-focused and has strong communication skills and the ability to build relationships with key stakeholders. They are highly autonomous and have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. They will need to both think strategically and manage tactical details. This role requires building mechanisms for communication and working models across teams, and will require the ability to influence others. This role can be based out of Bellevue, WA, Atlanta, GA or Nashville, TN. Come and see for yourself why Amazon is rated as one of the top companies on the Forbes World’s Best Employers of 2020 list – and be part of our tradition of working hard, having fun and making history! Key job responsibilities- Establish mechanism for reporting and managing issues, ensuring a timely resolution- Own the knowledge management process, ensuring documentations are accurate and up-to-date- Define and drive service level agreements (SLAs) to meet expectations and maintain high-quality- Own and contribute to a development roadmap for new features and use cases- Identify and document use cases, proving insights to tailor unique needs- Define the communication strategy ensuring clarity, consistency, and a positive experience- Develop a standard suite of responses and templates for handling inquiries, ensuring uniform communication- Define clear escalation paths for issues- Collaborate with stakeholders to manage SLAs and responses to issues- Work closely with stakeholders to provide valuable feedback and insights for feature enhancements- Build and maintain data collection, establish reporting structures and dashboard. Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 115,600.00 - 160,000.00 USD annuallyUSA, TN, Nashville - 104,100.00 - 155,400.00 USD annuallyUSA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Job DescriptionAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Our team is looking for a highly motivated Systems Development Engineer in Amazon Security who will raise the security bar by delivering industry-best security services. You should be somebody who enjoys inventing and simplifying around complex security challenges, obsesses over the customer experience, and feels strongly about delivering results. You should be passionate about solving security hurdles in innovative ways. We do not desire to simply produce good software here at Amazon Security... we want to produce disruptive, industry-leading innovations. Key job responsibilitiesEach day, hundreds of thousands of developers and customers make billions of transactions worldwide on our cloud and the Amazon retail site. The Amazon Security team owns security for all of these services offered by Amazon Security, including EC2, S3, and many others, as well as the security of our global retail sites. This team is an EU-based Operations team, integrated with Software Development teams, supporting Amazon Foundational Security Services, to provide our customers with secure by default security services. We dive deep into security technologies such as new access control design patterns, identity security services, access control, authorization, authentication, and life cycle management to support our customers as Amazon continues to scale and grow. We are looking for software professionals from diverse backgrounds, who are creative problem solvers, and passionate about delivering solutions that improve both user experience and security. We are a global team and have a culture of learning from each other. We don’t expect people to join our team knowing everything. We want people who are excited to learn, to challenge the status quo, and who are energized by building highly scalable and available systems on a global scale. The EUSC Operations team runs a 24/7/365 operation, and on-call support will be required as part of this role. You would join the on-call rotation approximately once every 4–6 weeks.Our team values work-life harmony. Being part of a 24/7/365 on-call rotation is an important aspect of maintaining operational excellence in this role, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. On-call rotations are structured to be manageable — occurring roughly once every 4–6 weeks — so that you can stay engaged and effective without feeling overburdened. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and well-balanced life — both in and outside of work.This role requires you to be a national of an EU member state“Amazon will provide relocation support for successful applicants relocating within the European Union"A day in the lifeAmazon has a fast-paced environment - “Work Hard, Have Fun, Make History.” Our team works with users to design new security features, deploy software through large automated systems, and operationally support security software. You'll look for new approaches to automate fixes for operational issues and use Amazon Security services to solve design problems. Our team also puts a high value on work-life balance. A healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible schedule so you can have a more productive and balanced life—both in and outside of work.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience (non-internship) in professional software development- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- This role requires you to be a national of an EU member state Preferred Qualifications:- Experience with PowerShell (preferred), Python, Ruby, or Java- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience effectively communicating complex concepts through written and verbal communication- Experience with AWS services- Experience mentoring an engineering community on complex technical issues- Experience in deploying identity and access management systems, or experience in web securityAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionIs your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics builds and supports processes for planning, manufacturing, Finance & Accounting and supply chain digital operations. Global Robotics Delivery is seeking an innovative, high-energy and customer-obsessed Sr Technical Product Manager (Sr. PMT) to own the strategy for its Product and Tech vision in Finance & Accounting.* Lead finance and accounting process design activities and ensure delivery of business mechanisms and system/optimization technologies that support Amazon Robotics Finance and Accounting.* Strong understanding of ERP finance & accounting modules, and the finance & accounting impact on the global Supply Chain and Manufacturing is essential * Collaborates with product, business and technology teams across the organization to identify and prioritize solutions and build a solutions roadmap that can be delivered.* This role is responsible to develop product plan/Operational plan in collaboration with engineering and teams that have clear, measurable success criteria. * Sr. PMT defines mechanisms and metrics (e.g., KPIs, funnels, conversion, awareness) that enables product’s/feature adoption, performance and any variance against goals. * Sr. PMT influences technical priorities and business strategy through data-driven contributions to make sure business and technology teams are aligned with customer needs. * Present demos, status updates and risk/mitigation strategies and communicate to all levels of leadership, partners, customers and the team.* Ensure all stakeholders are well informed of the roadmap design and programs.* Analyze performance, and identify and lead initiatives that drive process improvements.* Foster an inclusive cultureKey job responsibilitiesProduct Vision & Strategy- Own the end-to-end product vision and multi-year roadmap for Finance & Accounting capabilities across Amazon Robotics, defining what to build, when to build it, and how to measure success- Develop and maintain PR/FAQs and product narratives that articulate the strategic direction for Finance & Accounting systems, securing leadership alignment across multiple leadership organizations- Drive Build vs. Buy Vs. Borrow decisions for ERP Finance & Accounting capabilities, evaluating when to configure, customize, or invent new solutions for better customer experience- Define product tenets and strategic principles that guide trade-off decisions across the Finance & Accounting portfolio (spanning Oracle EBS, SAP S/4 HANA, and adjacent systems)- Influence technical priorities through data-driven contributions, ensuring engineering efforts align with the highest-value customer outcomesCustomer Understanding & Domain Expertise- Serve as Voice of the Customer for Finance & Accounting stakeholders across Amazon Robotics, embedding directly with business teams to understand their workflows, pain points, and unarticulated needs- Translate complex financial controls, controllership requirements, and accounting regulations into clear product requirements and prioritized capabilities- Conduct customer research through direct engagement with finance and accounting users — observing how they interact with current systems, identifying friction, and synthesizing insights across diverse user personas (Controllers, FP&A, Tax, Treasury)Stakeholder Alignment & Influence- Align product strategy across multiple leadership organizations, influencing without authority to drive shared outcomes- Collaborate with peer PMTs owning adjacent product domains (Supply Chain Planning, Manufacturing, Procurement & Logistics) to ensure coordinated solutions across the ERP portfolio- Present product vision, roadmap updates, and investment proposals to AR leadership through clear narratives and business reviews- Partner with engineering, finance business teams, and operations to prioritize solutions that maximize customer value while balancing delivery constraintsA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 5+ years of technical product or program management experience Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Master’s in Computer Science, Engineering or related field or equivalent industry experience · 10+ years of ERP systems solutions delivery experience· Experience with modern tools and environments (e.g., XML, web services, version control systems, bug/issue tracking tools, Asana)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Mexico is seeking a manager with proven experience in strategy, execution, negotiation, and team development to lead the Retail Productivity Charters. As the Productivity and AI Sr. PM you will lead the relationship and roadmap with offshore teams and be the MX owner of central tools to drive productivity. You will be responsible for leading and developing the strategy, resource planning and task assignments for the offshore resources, driving profitable growth, building new tools and processes to drive scale and automation.The best candidate will have a broad skill set, with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, superb business judgment, strategic negotiation skills, and a propensity to dive deep to solve complex problems. You will also have a passion for creating a world class shopping experience for our customers. You must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with external stakeholders at all levels of their organization. You must be a self-starter and be able to execute at both a tactical and strategic level with a strong attention to detail. Key job responsibilities • Define the strategy, tasks and resource allocation of offshore teams • Understand and challenge business metrics to drive productivity • Benchmark WW stores and bring the best to MX • Be the MX Single point of contact for WW tools to drive productivity and automation in Retail Operations • Help the Vendor Managers and Brand Specialists simplify their work thru scalable mechanismsAbout the teamInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- 7+ years of product or program management, product marketing, business development or technology experience- Experience with end to end product delivery- Experience as a product manager or owner- Speak, write, and read fluently in English, and have the ability to take direction in English- Bachelor's degree Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience owning/driving roadmap strategy and definitionOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Senior Operations Managers are responsible for all budgetary, people development, and operations objectives. The Senior Operations Manager is responsible for all aspects of operations or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications:- Bachelor's degree or equivalent- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.- Prior experience with performance metrics, process improvement and Lean techniques Preferred Qualifications:- Interest in long-term career development through assignments in multiple FCs across the nation- Degree in Engineering, Operations or related field and MBA preferred- Experience with a contingent workforce during peak seasons- Ability to handle changing priorities and use good judgment in stressful situationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, MORENO VALLEY - 135,000.00 - 182,700.00 USD annuallyUSA, CA, Moreno Valley - 135,000.00 - 182,700.00 USD annually