Amazon

Job DescriptionTransform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. Infra Delivery Install Technicians will collaborate with cross-functional teams, troubleshoot complex technical scenarios, and implement strategic solutions that keep our network running seamlessly. Expect to engage in hands-on technical work that requires creativity, precision, and a passion for technological innovation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilitiesKey job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation, - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment - Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided Physical Requirements: - Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications:- 1+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles- High school diploma or equivalent Preferred Qualifications:- industry standard certification (CompTIA, CCENT, or Network+)- Experience with cabling infrastructure best practices and methodologies- Knowledge of network cabling, optic types, and test equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TX, Lubbock - 27.00 - 48.00 USD hourly

Job DescriptionLes opérations sont au cœur de toutes les activités d’Amazon. L’efficacité de nos fonctions opérationnelles nous permet de traiter nos commandes et d’expédier les articles à nos clients en temps voulu. En tant que superviseur des opérations, vous verrez comment nous assurons le fonctionnement de nos différentes fonctions opérationnelles et vous jouerez un rôle dans leur bon déroulement.Vous serez le premier point de contact des membres de l’équipe pendant leur service et les aiderez à suivre les processus mis en place par vos supérieurs. Il s’agit d’un rôle de terrain, qui vous permettra d’acquérir de l’expérience dans l’utilisation des outils et des systèmes essentiels au succès de nos opérations. Key job responsibilities- Mesurer et contrôler les flux de travail, suivre les performances sur site et fournir aux responsables de terrain les données nécessaires et relatives aux postes/équipes afin de nous aider à atteindre notre objectif d’excellence opérationnelle- Soutenir et former les collaborateurs pour qu’ils donnent le meilleur d’eux-mêmes et les superviser dans leurs tâches quotidiennes- Soutenir le responsable d’équipe/de secteur pour améliorer les processus, cultiver un environnement de travail sûr et accroître l’engagement des collaborateurs - Travailler avec d’autres services pour trouver des solutions aux problèmes fréquents ou aux besoins en matière d’appui opérationnel dans les secteurs clés- Analyse les données pour identifier les solutions qui nous permettront d’optimiser la sécurité, la qualité et la productivité A day in the lifeEn tant que superviseur des opérations, vous serez basé·e sur l’un de nos sites opérationnels. Vous aiderez votre chef d’équipe/de secteur à mettre en pratique le plan de travail de l’équipe. Vous participerez aux réunions d’avant-poste avec votre équipe. Vous vous assurerez que chacun respecte les règles de sécurité et les processus de qualité en place et effectue les tâches selon le degré de priorité de chacune.Vous ferez remonter les problèmes à votre supérieur, mais vous serez parfois la personne la plus gradée de l’équipe et vous donnerez aux collaborateurs les instructions dont ils ont besoin pour mener à bien leurs tâches. À d’autres moments, vous aiderez votre chef d’équipe/de secteur à planifier les rotations d’équipes afin d’avoir un personnel suffisamment nombreux pendant les périodes de pointe. About the teamAmazon Logistics, ou AMZL, s’occupe des activités de livraison du « dernier kilomètre » en partenariat avec des entreprises de distribution tierces. Nous faisons appel à la créativité et aux initiatives visant à l’amélioration continue pour acheminer des millions de produits physiques jusqu’à nos clients. Notre objectif est de rendre l’expérience de livraison de nos clients aussi fluide que possible et de déployer des solutions de livraison globales pour nos concepts les plus récents, tels qu’Amazon Fresh, Prime Now et Amazon Restaurants.Notre travail s’effectue de deux manières. Nos collaborateurs·trices « sous le toit » traitent des millions de produits avant de les envoyer à nos équipes de livraison. La dimension humaine est au cœur des activités de l’équipe. Nous jouons essentiellement un rôle de soutien, y compris de nuit. Nous nous concentrons principalement sur les opérations, avec des équipes présentes 24 heures sur 24, 7 jours sur 7 dans la plupart de nos sites.Quant à nos collaborateurs·trices « sur la route », ils travaillent avec Amazon Flex, un réseau d’entreprises de livraison. Chaque année, nous plaçons la barre toujours plus haut en matière d’expérience client grâce à de nouveaux services de livraison. Nous recherchons de nouveaux moyens de relever les défis logistiques du secteur et de nouvelles idées pour réduire notre empreinte carbone, en nous appuyant sur un parc de véhicules (y compris des véhicules électriques) et des technologies de pointe. Basic Qualifications:- Bonne maîtrise de la suite MS Office (Word, Excel, Outlook) dans un environnement professionnel- Vous possédez le diplôme du baccalauréat- Parfaite maîtrise du français, à l’oral et à l’écrit Preferred Qualifications:- Expérience dans la gestion des parties prenantes, y compris l’établissement et le maintien de relations professionnelles- Expérience dans un environnement opérationnel, tel que la logistique, le commerce de détail, l’hôtellerie ou le service client- Expérience préalable dans l’analyse de données pour identifier les problèmes- Maîtrise de l’anglaisAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTimeHub team's charter is to build a world-class product which meets time, attendance and pay computation needs for over 2 Million hourly associates across Amazon businesses. People Technology is the central hub for all Amazon people data. Our product and technology provides the foundation for a multitude of key human resource processes, from on-boarding of tens of thousands of temporary employees during peak holiday season, capturing tiem related events across an associate's day to day activities, to integrating critical employee data to internal and external systems. We implement and build highly secure, global software that allows Amazon to effectively manage the workforce, resulting in a better employee experience and a better bottom line.Key job responsibilitiesManaging TimeHub roadmap across geographiesResponsible for key product areas such as pay calculationDefine product requirements and execution strategy for an enterprise productLead the product life cycle including vision, strategy, roadmap, requirements, user experience, delivery, launch, and support.Work with engineering, research, UX, technical program managers and stakeholders to deliver a successful productCollaborate with Amazon partner tech teams to ensure product re-usability and avoid redundancies.Managing both upwards and downwards communications effectively Basic Qualifications:- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Define product requirements and execution strategy for an enterprise product Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new tools- Experience owning/driving roadmap strategy and definitionOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionParticipez à la création d'un site Amazon dès ses fondations.Dans le cadre du lancement d'un nouveau site prévu pour septembre 2027, nous recherchons un Ingénieur Automaticien pour relever ce défi unique : tout est à construire.Les opérations sont au cœur de tout ce qu'Amazon accomplit, et l'automatisation est l'un des moyens par lesquels nous optimisons nos processus. En tant qu'Ingénieur Automaticien, vous veillerez à ce que nos systèmes automatisés fonctionnent de manière optimale afin que nos clients reçoivent leurs commandes à temps. En analysant les données issues des systèmes de contrôle, des capteurs et autres équipements, vous maximiserez la disponibilité des installations sur votre site.De la mise en place des équipements aux premiers standards opérationnels, vous serez acteur dès le premier jour. Ce rôle vous place à l'avant-garde des technologies émergentes d'Amazon pour résoudre des défis complexes en matière de productivité.Notre équipe RME (Reliability Maintenance Engineering) est au cœur de l'engagement d'Amazon en matière d'innovation. À mesure qu'Amazon évolue et s'adapte, l'équipe RME veille à ce que les outils et les technologies que nous utilisons suivent la même voie.Key job responsibilities- Surveiller, diagnostiquer et résoudre les problèmes liés aux systèmes clés- Collaborer avec le réseau EU Controls pour superviser les indicateurs des équipements de manutention (Material Handling Equipment - MHE)- Fournir des visualisations de données de dépannage aux parties prenantes internes- Piloter ou participer activement aux projets d'amélioration continue menés par le réseau EU Controls- Travailler avec différents départements pour garantir que tous les systèmes sont correctement documentés et que des bibliothèques de sauvegarde précises sont maintenues- Collaborer avec des collègues internationaux pour installer et mettre en service de nouveaux équipements- Apporter un soutien aux autres sites du réseau EU Controls selon les besoins- Interpréter les plans mécaniques et électriques, et développer des stratégies d'amélioration du code conformes à la norme IEC 61131-3A day in the lifeEn tant qu'Ingénieur Automaticien, vous serez l'expert du site pour garantir le bon fonctionnement des systèmes automatisés clés. Vous travaillerez avec nos équipements d'automatisation, des convoyeurs aux systèmes de tri, en veillant à ce qu'ils fonctionnent de manière efficace. Si un problème survient ou si une amélioration est possible, vous prendrez l'initiative de proposer et de mettre en œuvre une solution.Vous partagerez également votre expertise avec vos collègues proches. Vous tiendrez vos Techniciens en Ingénierie informés des techniques de dépannage des équipements et des formations sur la maintenance préventive et le contrôle, afin que votre équipe puisse maintenir nos systèmes d'automatisation en parfait état de fonctionnement.About the teamNotre équipe d’ingénieurs RME (Reliability Maintenance Engineering) veille à ce que nos équipements fonctionnent au mieux. Guidés par des responsables expérimentés, nous sommes une équipe à l’esprit analytique. Nos collaborateurs·trices possèdent à la fois des connaissances techniques poussées et un bon esprit d’équipe. Nous travaillons ensemble pour assurer l’entretien, le dépannage et la réparation des ressources de notre réseau mondial de centres d’expédition. Certains de nos employé·es occupent des postes à responsabilités et sont chargés de superviser l’équipe dans son travail sur des technologies passionnantes, dont certaines n’existent que chez Amazon.De l’installation de systèmes d’emballage automatisés à la supervision de la maintenance générale d’un site, en passant par la réparation d’équipements de distribution essentiels, notre équipe assure le bon fonctionnement de la plupart des éléments techniques d’Amazon. Nous veillons, par exemple, à ce que les bâtiments soient conformes à la législation, afin d’assurer la sécurité de tous et le fonctionnement à plein régime de nos sites. Les possibilités d’évolution sont nombreuses, tant au sein de l’équipe RME qu’à l’échelle d’Amazon.Tout ce que nous faisons vise à réduire les temps d’arrêt dans les principaux sites logistiques d’Amazon, afin que les clients reçoivent leurs commandes à temps. Nous travaillons souvent tôt ou tard pour effectuer les tâches de maintenance avec un minimum de perturbations, y compris en équipes de nuit. Si nous voyons qu’il existe une méthodologie plus aboutie pour faire les choses, nous avons les compétences nécessaires pour développer et introduire des processus nouveaux ou des technologies de pointe, comme Amazon Robotics ou notre robot de tri ultra sophistiqué. Basic Qualifications:- Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment- Relevant experience supporting different conveyors and sortation systems- Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring- Experience with at least one of the following tools:- Microsoft Office, project management tools and EPLAN- Ladder Logic and structure programming from Siemens, Allen-Brady or Codesys PLCs- Ignition SCADA or similar platform and Human Machine Interface (HMI)- EthernetIP, Profinet, Profibus and AS-i or other fieldbus networks- VFDs, safety gateways and input and output devices- Advanced proficiency in verbal and written English and local language Preferred Qualifications:- A degree in computer science, electrical engineering, industrial electronics or another technical subject- Experience working within ISO 13849 and ISO 62061 frameworks- Experience working in a multi-site environment- Project management experience with multiple frameworks such as Agile and Waterfall- Experience of Six Sigma, data analysis or process improvement techniquesAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionConstruisez l'avenir d'Amazon dès la première pierre.Nous lançons un nouveau site en septembre 2027, et tout reste à bâtir. Dès le premier jour, vous serez au cœur de l'action : de l'installation des équipements à la définition des premiers standards opérationnels, vous poserez les fondations de ce qui deviendra un maillon essentiel de notre réseau logistique.Au sein de l'équipe RME (Reliability Maintenance Engineering), vous intégrerez le moteur de l'innovation chez Amazon. Notre mission ? Faire en sorte que chaque outil, chaque technologie, chaque système évolue au rythme d'Amazon pour garantir que des millions de clients reçovent leurs commandes à temps, chaque jour.En tant que Responsable Maintenance Industrielle & Robotique, vous dirigerez une équipe de superviseurs et de techniciens expérimentés. Vous évoluerez dans un environnement où l'excellence opérationnelle n'est pas une ambition, mais une exigence et où chacune de vos décisions impacte directement la satisfaction de nos clients.Si vous êtes passionné(e) par les défis techniques de haut niveau, le management d'équipes expertes et l'innovation concrète au quotidien, alors ce poste est fait pour vous.Key job responsibilities- Assurer la santé et la sécurité de votre équipe : Déployer une culture de sécurité exemplaire (protocoles LOTO, Safety Curriculum, toolbox talks), maintenir l'objectif zéro incident grave, et faire de la santé et sécurité un levier de performance durable sur votre site- Développer et faire grandir vos talents : Coacher techniciens, superviseurs et apprentis dans leur progression, piloter les programmes RMEO et d'apprentissage, et créer un environnement où chacun se sent soutenu et reconnu- Garantir l'excellence opérationnelle : Piloter la disponibilité technique des équipements (objectif >99%), planifier la maintenance préventive dans le cadre des processus établis, et contribuer à la réduction des High Impact Events et False Fire Alarms- Piloter l'amélioration continue et l'innovation : Exploiter les outils d'IA (dont Quartz, notre agent IA de diagnostic déployé sur 600+ sites dans le monde), analyser les données pour identifier les opportunités d'optimisation, et mener des projets Kaizen/QCC en lien avec les équipes européennes- Gérer les projets et les parties prenantes : Collaborer avec les équipes internes (GES, GPO, Central RME) et les fournisseurs tiers, élaborer des plans opérationnels pour améliorer la productivité et l'efficacité dans le cadre des objectifs du réseauA day in the lifeVous serez basé·e sur l’un de nos sites opérationnels, ce qui vous permettra d’être au plus près de votre équipe et d’avoir une vision claire de ce qui se passe sur votre site. Vous collecterez des données et résoudrez les problèmes dans un environnement dynamique. Vous aurez également l’occasion d’élaborer un plan opérationnel visant à rendre le site plus productif et plus efficace. Vous devrez notamment mettre en place de nouveaux projets visant à améliorer les processus opérationnels et l’entretien du matériel. Après la sécurité, la fonction la plus importante de votre rôle consistera à diriger votre équipe et à gérer ses performances et son évolution, notamment en mettant en place des formations.About the teamNotre équipe d’ingénieurs RME (Reliability Maintenance Engineering) veille à ce que nos équipements fonctionnent au mieux. Guidés par des responsables expérimentés, nous sommes une équipe à l’esprit analytique. Nos collaborateurs·trices possèdent à la fois des connaissances techniques poussées et un bon esprit d’équipe. Nous travaillons ensemble pour assurer l’entretien, le dépannage et la réparation des ressources de notre réseau mondial de centres d’expédition. Certains de nos employé·es occupent des postes à responsabilités et sont chargés de superviser l’équipe dans son travail sur des technologies passionnantes, dont certaines n’existent que chez Amazon.De l’installation de systèmes d’emballage automatisés à la supervision de la maintenance générale d’un site, en passant par la réparation d’équipements de distribution essentiels, notre équipe assure le bon fonctionnement de la plupart des éléments techniques d’Amazon. Nous veillons, par exemple, à ce que les bâtiments soient conformes à la législation, afin d’assurer la sécurité de tous et le fonctionnement à plein régime de nos sites. Les possibilités d’évolution sont nombreuses, tant au sein de l’équipe RME qu’à l’échelle d’Amazon.Tout ce que nous faisons vise à réduire les temps d’arrêt dans les principaux sites logistiques d’Amazon, afin que les clients reçoivent leurs commandes à temps. Nous travaillons souvent tôt ou tard pour effectuer les tâches de maintenance avec un minimum de perturbations, y compris en équipes de nuit. Si nous voyons qu’il existe une méthodologie plus aboutie pour faire les choses, nous avons les compétences nécessaires pour développer et introduire des processus nouveaux ou des technologies de pointe, comme Amazon Robotics ou notre robot de tri ultra sophistiqué. Basic Qualifications:- Une expérience préalable au sein d’une équipe de maintenance dans un environnement industriel ou de production/logistique qui gère des processus complexes et variés- Une expérience préalable dans la gestion d’une équipe d’ingénieurs/techniciens- Une expérience préalable en tant qu’agent de liaison et de gestion des relations entre diverses parties prenantes/fournisseurs tiers- Parfaite maîtrise deu français et niveau courant anglais à l’oral et à l’écrit- Connaissance des réglementations statutaires telles que les contrôles de conformité et les protocoles de sécurité des machines Preferred Qualifications:- Connaissance des réglementations statutaires telles que les contrôles de conformité et les protocoles de sécurité des machines- Connaissance des équipements automatisés, notamment des machines d’emballage et des systèmes de tri et de convoyage- Connaissance des outils d’analyse de données et des systèmes de contrôle basés sur des automates programmables- Expérience préalable dans la gestion de projets ou des processus Kaizen, Lean, Six Sigma- Connaissance des systèmes de gestion de la maintenance assistée par ordinateur (GMAO)Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThis is not your typical Sales Development role. Do you crave an environment that is fast-paced and highly innovative? Do you aspire to continuously learn and grow? Join a growing team at the market leader for cloud services and help shape the future of the North America Sales organization! Digital Acquisition is the first face of AWS. When a customer raises their hand — whether through a Contact Sales form or a Live Chat on the AWS website — we are the team that answers. We are the front door to one of the world's most innovative technology companies and the first human connection in a customer's AWS journey. We specifically seek out technically sharp sales professionals with proven experience who are chosen to represent AWS at its most critical moment.We are a deliberately small, high-caliber team. Every rep on Digital Acquisition was selected for their ability to operate with speed, technical credibility and commercial instinct — often all three at once. Our hiring bar is high because the role demands it. You will be trusted to engage any customer, at any level, on any workload, with no warm handoff and no safety net. The expectation is that you make it look effortless.As a Customer Acquisition Representative (CAR) on the Digital Acquisition team, you will own the moment that matters most: when a prospect's interest is at its peak. No two conversations are the same. In a single day you might help a startup architect their first cloud environment, uncover a multi-million dollar enterprise migration buried in a simple pricing question or go head-to-head with a competing vendor in a live chat with a Fortune 500 CTO. You will need to think fast, qualify quickly and know when to bring in the right technical and account resources to accelerate a deal.What sets this role apart is the combination of technical depth and sales acumen required to succeed. You will need to hold credible conversations about architecture, workload sizing, cloud economics and competitive positioning — not as a solutions architect but as a trusted advisor who knows enough to recognize opportunity when it's right in front of you and move on it immediately.You will partner closely with Cloud Sales Reps, Solutions Architects and Field Sales teams across all US and Canadian territories, operating as a trusted qualifier who sets the foundation for deals that matter. The best people in this role don't wait to be coached on what to say, rather they bring the experience, the curiosity and the confidence to lead.If you're a technically sharp sales professional with proven experience who thrives in fast-paced environments, gets energized by variety and want to be where inbound interest meets elite sales execution, then this is the role for you.Key job responsibilities* Respond to inbound customer inquiries via Contact Us forms and Live Chat with speed and precision, converting customer intent into qualified opportunities while interest is at its peak* Lead discovery conversations that go beyond the surface-level ask, uncovering technical requirements, business challenges and buying signals that others would miss* Hold credible, substantive conversations with customers across all levels, from technical admins to C-suite executives, on topics including cloud architecture, workload migration, AI/ML and cloud economics* Qualify opportunities with rigor, accurately assessing customer fit, timeline, budget and decision process before routing to the appropriate account or field sales team* Partner closely with Solutions Architects, Cloud Sales Reps and Field Sales teams across all US and Canadian territories to ensure seamless handoffs and clear next steps* Maintain accurate and detailed pipeline activity, using data and self-service reporting to track performance and identify conversion trends* Continuously deepen your AWS product knowledge and technical acumen to stay ahead of customer questions and competitive conversations* Bring a bias for action and creative thinking to every customer interaction, finding new ways to engage, qualify and accelerate opportunities that others wouldn't seeAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in IT sales- Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities- Bachelor's degree or equivalent Preferred Qualifications:- Sales or equivalent certification- Experience using Salesforce- Experience with Microsoft Office products and applicationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionEsta é uma posição de tempo integral, permanente, presencial baseada em DBR9-DS(Osasco,BR) e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brasil para serem elegíveis para consideração.A equipe de Engenharia de Manutenção e Confiabilidade (Reliability Maintenance Engineering - RME) na Amazon é fundamental para nossas operações - são eles que mantêm maquinários vitais funcionando o tempo todo. Como Técnico de RME, você fará a manutenção de uma ampla gama de equipamentos e espaços de trabalho, ao mesmo tempo em que mantém as melhores práticas de Saúde e Segurança. Você ajudará a manter seus colegas seguros e prevenir o tempo de inatividade das máquinas. Nossos Técnicos de RME aumentam a disponibilidade e qualidade de nossos equipamentos e também trabalham para melhorar o ambiente operacional.Key job responsibilitiesAuxiliar em atividades de manutenção e conservação das instalações prediais, como alvenaria, elétrica, hidráulicas, realizando consertos e reparos.Atuar em tarefas de manutenção proativa e preventiva em uma ampla gama de equipamentos do site.Atuar em rotinas de manutenção civil, realizando pequenos reparos em pisos e paredes, serviços de pintura, hidráulicos e pneumáticos.Realizar reparos reativos e diagnóstico de falhas em um centro de distribuição em operação.Utilizar as ferramentas sistemicas mais recentes para maximizar a eficácia dos equipamentos.Manter todas as políticas e práticas de saúde e segurança.Apoiar o desenvolvimento e a progressão de aprendizes no local.Trabalhar em projetos de melhoria contínua e implementar as melhores práticas em diversos sites do Brasil.A day in the lifeNossos Técnicos de RME estão baseados no site, para que possam responder rapidamente a quaisquer problemas com maquinários. Você realizará uma série de manutenções preventivas planejadas nos equipamentos de nossos sites para garantir que estejam funcionando com segurança. Como Técnico de RME, você também responderá prontamente a avarias, investigando, encontrando e implementando soluções o mais rápido possível. Você também fará sugestões para melhorias de longo prazo.Trabalhando ao lado de colegas mais experientes, você realizará tarefas de manutenção diárias e fará a ligação com contratados se precisar de expertise externa. Você poderá trabalhar em uma variedade de turnos para garantir que nossos sites sejam apoiados 24 horas por dia - permitindo que a Amazon entregue na velocidade pela qual somos conhecidos.About the teamNossa equipe de Engenharia de Manutenção e Confiabilidade ou RME mantém nossos equipamentos funcionando em seu melhor desempenho. Somos uma equipe com mentalidade técnica, composta por excelentes jogadores de equipe e guiada por líderes experientes. Trabalhamos juntos para manter, solucionar problemas e reparar equipamentos em nossa rede global de centros de distribuição. Algumas de nossas pessoas são líderes, que supervisionam a equipe enquanto trabalham com tecnologia empolgante - algumas das quais existem apenas na Amazon.Desde a instalação de sistemas automatizados de embalagem até a supervisão da manutenção geral de um site e o reparo de equipamentos-chave de distribuição, nossa equipe lida com a maioria dos aspectos técnicos da Amazon. Isso inclui manter os edifícios em conformidade legal, garantindo que todos estejam seguros e que nossos sites estejam operando com eficiência máxima. Há muitas oportunidades de progressão, tanto dentro da equipe de RME quanto mais amplamente na Amazon.Trabalhamos para reduzir o tempo de inatividade nos sites cruciais de operações da Amazon, para que os clientes recebam seus pedidos no prazo. Se identificamos uma maneira melhor de fazer algo, temos as habilidades e a oportunidade de desenvolver e introduzir processos completamente novos ou tecnologias de ponta. Basic Qualifications:- Experiência em sistemas de manutenção preventiva programada- Experiência em tarefas de manutenção mecânica e/ou elétrica- Experiência em busca de falhas de sistemas de correias transportadoras (MHE, do inglês: Material Handling Equipment) e Automação- Pensamento estratégico para buscar soluções de problemas- Trabalhar em horário/turno/área de trabalho flexível, incluindo fins de semana, noites e/ou feriados- Ensino médio completo ou diploma equivalente- Experiência com produtos e aplicativos do Microsoft Office Preferred Qualifications:- Fluencia em inglês.- Experiência com sistemas e controles de transportadores automatizados- Experiência na realização de procedimentos de manutenção preditiva e preventiva- Experiência com padrões de segurança de equipamentos de movimentação de materiais (MHE) de acordo com o fabricante original do equipamento (OEM) e normas de segurançaOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's Worldwide Grocery Stores-Grocery Tech Foundation team is seeking an experienced Data Engineer to lead medium to large cross-functional strategic initiatives that support WWGS strategic goals. This is a unique opportunity for someone inspired by WWGS core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role.Key job responsibilities- Participate in on-call rotation to provide support for custom-built reporting and analytical applications, ensuring business-as-usual operations and timely data delivery for business users.- Lead data integration, reporting, and analytics projects, leveraging experience in enterprise data engineering.- Understand business requirements, design and implement scalable data model, ETL processes and reporting to address business needs.- Design and build next-generation data infrastructure to replace existing third-party solutions. - Collaborate cross-functionally with Data Engineers, Software Developers, Business Intelligence Engineers, Analysts, Product Managers, and Program Managers. - Transform complex datasets into automated, digestible analytic deliverables. - Demonstrate strong organizational skills, decisiveness, and ownership while working in a team environment. - Drive significant impact through modernized design, architecture, and development of data products. - Contribute technical expertise to help transition the organization from legacy solutions to future-state data infrastructure.- Partner with data engineering team members to deliver on strategic vision and objectives.A day in the lifeEnsure business continuity and on-time data delivery to business users. Work with your leadership to define and execute the reporting and analytics strategy for WWGST. This will involve leveraging your Data Modeling, SQL and coding skills in languages like Python, Pyspark and Java to extract, transform, and load data. You will collaborate closely with both internal and external teams to scope, design, build, and support efficient and cost-effective data pipelines focused on performance, operational excellence, and delivering business value. This work will span multiple technology stacks, including a custom-built proprietary Amazon framework. You will participate in and lead standups, design sessions, and Jira management, creating necessary documentation and artifacts. Additionally, you will have the opportunity to lead and mentor your peers.About the teamThe Data Platform Management (DPM) team under Grocery Tech Foundation (GTF) is responsible for data and reporting solutions for Grocery business users. We enable sophisticated, fact-based decision making across WWGST by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day while collaborating with multiple teams across WWGST. You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. Basic Qualifications:- Knowledge of distributed systems as it pertains to data storage and computing- 5+ years of data engineering experience- 3+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience using business intelligence reporting tools such as OBIEE, Business Objects, Cognos, Tableau, MicroStrategy, SSAS Cubes, etc.- Experience with any ETL tool like, Informatica, ODI, SSIS, Datastage, etc.- Experience with programming languages like Python, Pyspark or equivalent- Experience in reverse engineering legacy analytical/reporting applications where minimal documentation is available. Preferred Qualifications:- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)- Experience in Database like NoSQL, or experience in any Bigdata architecture and experience that includes strong analytical skills, attention to detail, and effective communication abilities- Experience in leveraging GenAI capabilities to enhance and improve SDLC processesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, AUSTIN - 132,100.00 - 178,800.00 USD annually

Job DescriptionAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Logistics (AMZL) is looking to hire an experienced, innovative, hands-on, and customer-obsessed System Development Engineer to lead the development of new robotic products to integrate into our Delivery Station of the future. The successful candidate will be a member of the Amazon Logistics Innovation Engineering team and will be responsible to strategize, define and manage the software development of robotics technologies for the AMZL Delivery Stations.This role requires experienced and entrepreneurial minded individuals with combined robotics, engineering, planning and analytical skills. This individual will directly influence the Amazon last mile automation roadmap by partnering with Robotics, SW Tech Teams, Process Engineering teams, Operations, Facilities and Engineering teams to improve our final customer shopping experience.Key job responsibilitiesYou will be a part of the team of experts working on the development of complex mechatronics products. The keys skills required for this role are:Advanced technical expertise in industrial automation systems (TIA Portal 16+, Codesys 3.5, HMI, VFDs, Servo Drive, Industrial Fieldbuses like Ethernet-IP Profinet EtherCAT, IO-Link)Advanced technical expertise in the industrial communication protocol (TCP-IP, OPC-UA)Strong problem-solving and troubleshooting abilities for complex systemsHands-on experience with camera systems and Linux OS (preferred)Familiarity with version control systems like gitKnowledge of Object-Orientated Industrial Programming (OOIP)Experience managing software development, including designing, developing, integrating, troubleshooting, and optimizing various automation solutionsStrong project management skills, including on-site commissioning and Site Acceptance Testing processesExcellent problem-solving and communication skills across diverse cultural contextsFamiliarity with international safety machinery standards and certification processesExperience with automation solutions like conveyors, sorters, and robotic work cellsA day in the lifeYou will developed and continuously improved software for AMZL. You will work with Product owners and System Developer to define and develop the software structure for a new concepts for AMZL with automation and robotics technology. You will deep dive on understanding software of new techs made by vendors and how to integrate them in the AMZL Software Architecture. You will test and commission the developed software on machines deployed in Innovation Centers WW as well as on busy operational sites.About the teamWe are a set of diverse individuals who work coherently to solve customer problems with the most innovative solutions. We put heavy emphasis on empowering our employees to maintain work/life harmony. The team works with innovative technologies in the market to bring into AMZL to solve complex technical problems. It’s a fine balance between working on writing strategic business cases to understanding the deep human-machine interfaces. Basic Qualifications:- Experience working in an Agile environment- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- Industrial controls and automation experience- Experience directly developing control strategies in CODESYS. Preferred Qualifications:- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 129,200.00 - 174,800.00 USD annually

Job DescriptionThis is an exciting opportunity to use the latest cloud computing technologies to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems.AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems.Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon’s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.The S3 Engineering team is responsible for maintaining and improving our government customer’s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We're looking for an Engineer to join our team and be based in Maryland.We’re looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesIn this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You will identify when implementations are not highly available or have defects; you investigate systemic patterns. You will resolve, mitigate, or escalate operational concerns in a timely manner.A day in the life- Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers.- Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving.- Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies.- Studying and learning along some of the industry’s top experts on cloud computing and storage.- Expanding regional coverage for Amazon’s Simple Storage Solution (S3).- Building and launching AWS services from ordering hardware to deploying software.- Participating in an on-call rotation.- Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:-High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ Preferred Qualifications:- Experience automating routine tasksAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually

Job DescriptionWe are seeking an experienced Ad Sales Representative to join India Global Selling (INGS). INGS empowers individuals and businesses to expand their reach to customers worldwide. Since inception, Amazon India has enabled over $20B in global exports, helping businesses, exporters, D2C brands, and entrepreneurs scale their products to international markets.The candidate will help scale our growing ads adoption & optimization for INGS seller partners, serving as a strategic partner to advertisers and driving measurable business outcomes. You'll be the trusted consultant who translates advertiser goals into winning campaigns, delivers data-driven insights, and unlocks revenue growth by improving ASIN discoverability.Key job responsibilities- Partner with sellers, business teams, and other internal Amazon stakeholders to drive seller success and increase satisfaction through ads optimization- Grow sellers' businesses by being the ads expert develop deep understanding of Amazon's advertising products, proprietary metrics, and growth opportunities- Identify opportunities to drive incremental revenue and long-term growth across the seller portfolio- Improve overall ads adoption for INGS and drive the right inputs with business teams to deliver topline growth- Conduct ads education sessions for the mass pool of INGS sellers to familiarize them with various advertising properties and the impact of ads on business performance- Partner with global teams to improve overall discoverability of INGS brands through strategic placement opportunities- Support business teams in driving ads adoption among new seller partners and exporters entering international markets- Apply strong project management skills to drive process improvements that enhance operational efficiency and campaign delivery- Collaborate with internal stakeholders to share learnings, surface best practices, and contribute to the continued scaling of the Advertising program within INGSA day in the lifeThis role will play a critical part in scaling and expanding our ads adoption & optimization within India Global Selling. You'll partner with business teams to improve ads adoption among existing and new sellers, and collaborate with global teams to unlock discoverability for INGS brands. You'll conduct ads education sessions for sellers, consult with cross-functional partners to drive the right inputs for topline growth, and analyze campaign metrics to develop recommendations that fuel long-term advertiser success. An ideal candidate is customer-obsessed, analytical, autonomous, and drives cross-functional collaboration with effective communication skills. Basic Qualifications:- Bachelor's degree in Marketing, Advertising, or Business- Experience in advertising solutions including sales, ad operations, and online marketing Preferred Qualifications:- 2+ years of program or project management experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.Do you want to solve business challenges through innovative technology? Do you enjoy working on scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use technology to solve complex problems and get to see the impact of their work first-hand.Key job responsibilitiesKey job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.A day in the lifeThe challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.Do you want to solve business challenges through innovative technology? Do you enjoy working on scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use technology to solve complex problems and get to see the impact of their work first-hand.Key job responsibilitiesKey job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.A day in the lifeThe challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionThe Fulfillment Center Learning Manager (LM) is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. The Learning Manager actively manages a team of training specialists including their development and overall productivity. The LM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams, Senior Leadership and external customers such as ACES, PE Field Team and Business Partners, LM’s drive positive impacts on the key business metrics including safety, quality, productivity and customer experience. The Learning Manager oversees the day to day operations of the learning organization within the Fulfillment Center including, but not limited to, associate and manager onboarding/training and compliance with policies, procedures and standards.Key job responsibilities- Maintains safety and compliance training, ensuring targeted safety metrics are achieved or exceeded- Manages their department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance. - Sets and communicates goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.- Effectively contributes to the operational strategy, including both financial and learning inputs/outputs.- Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.- Is a Continuous Improvement SME.- Ensures processes and changes are communicated and that teams are prepared for implementation and adoption.- Simplifies complex information to construct executable plans.- Effectively composes verbal and written communication and identifies the appropriate forum for each. Basic Qualifications:- Bachelor's degree or equivalent, or 2+ years of learning design, learning science, instructional design, educational psychology, or similar field experience Preferred Qualifications:- Master’s Degree in related field- Resume that shows steady progression in Training/Learning Management for the last 5+ years- Experience in managing an operation leading process improvements through Lean process, Kaizen and Six Sigma principlesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Bernardino - 79,700.00 - 119,600.00 USD annually

Job DescriptionPurpose The DLS Military Case Manager serves as the single point of contact for Amazon employees experiencing leave of absence or disability events across the U.S. and the rest of the world, providing comprehensive case management services. The DLS Military Case Manager excels at answering questions, understanding employee situations, applying appropriate benefits, and adapting to changing circumstances. They deliver a connected and trusted case management experience. Key job responsibilitiesEssential Responsibilities The responsibilities fall into several key areas: Case Management & Communication Initiate and respond to Military leave/disability inquiries Provide holistic case management services Deliver updates to employees and stakeholders Calculate payments using system formulas Assessment & Compliance Review Military documentation and adjudicate leaves Ensure compliance with federal/state laws and Amazon policies Maintain accurate system records Adapt case management plans to changing needs Problem-Solving & Support Handle sensitive situations Troubleshoot and remove barriers Solve problems with limited information Return-to-Work Facilitate smooth return-to-work transitions Educate managers and business partners Collaboration Partner with third-party administrators, HR, Legal, Payroll, Benefits, and other departments Language-Specific Communicate effectively in English Basic Qualifications:- Bachelor's degree or equivalent- Knowledge of Microsoft Office applications including Word and Excel- 2+ years of customer service experience, or Bachelor's degree in business, HR, or a related field Preferred Qualifications:- 2+ years of human resources experience- Experience with Payroll Systems, HRIS- Experience with Microsoft Office products and applications- Knowledge of HRIS or Applicant Tracking Systems are preferredOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking an experienced Technical Program Manager to own the strategy and delivery of complex, first-time automation infrastructure deployments across our global fulfillment network. In our Robotics Delivery and Packaging Innovation International team, where we transform complex automation technologies into efficiently deployable solutions on a global scale. You'll define deployment strategies and plans where none exist, own the full lifecycle of complex cross-functional infrastructure builds from concept through go-live and steady-state handover, and build the mechanisms and predictable process paths that enable downstream teams to scale without direct oversight. You'll influence within a VP organisation, advise Senior Managers and Directors on deployment strategy and trade-offs, and actively mentor and develop junior engineers. Working across multiple technologies and regions will accelerate your impact through exposure to diverse stakeholders, regulatory environments, and technical challenges. Amazon's culture encourages an entrepreneurial approach and expects engineers and managers alike to take a high level of ownership in solving complex problems in a fast-paced environment. The role could be based in Osaka or Tokyo with ~75% travel across Europe during peak deployment season, with occasional international travel.Key job responsibilities- Define and own the end-to-end infrastructure deployment strategy for complex, first-time automation technologies where deployment plans and build strategies do not yet exist - Manage the full lifecycle of complex, cross-functional infrastructure builds — unblocking teams, increasing speed of delivery, and negotiating resources and priorities across multiple teams - Lead cross-functional alignment within a VP organisation, advising Senior Managers and Directors on technical trade-offs, deployment decisions, and infrastructure build prioritisation - Define infrastructure build requirements and dependencies for new complex technical products; identify when deployment issues stem from technical design issues and provide feedback to engineering teams - Build scalable deployment mechanisms, frameworks, and tooling that convert first-time deployment complexity into predictable, repeatable process paths adopted organisation-wide - Make trade-offs between short-term delivery needs and long-term sustainability, using data-driven decision-making and regular metrics review - Mentor and develop junior deployment engineers, perform TIPM promotion assessments, and drive engineering best practices across the deployment organisation - Evaluate and deliver large-scale automation technologies including conveyance, sortation, and robotics systems across multiple countries and building types - Improve, streamline, and eliminate excess process; influence teams to decouple from dependencies and eliminate problems that stifle innovation or cause development collisions A day in the lifeYou'll define the deployment strategy for new automation infrastructure, making trade-offs between short-term delivery and long-term scalability. During deployment execution, you'll be on-site leading complex first-time implementations through go-live while simultaneously coaching your team and capturing learnings into scalable mechanisms. You will interact daily with diverse functional teams across multiple time zones. You'll write effective narratives and present to Directors and VPs, conducting regular meetings with internal teams, stakeholders, and vendors. You'll build consensus on contentious deployment decisions, communicate across an increasing diversity of areas (legal, regulatory, finance, operations), and provide context for business and technology choices with a long-term perspective. No two days will be the same in our fast-paced environment, offering opportunities for professional growth as part of a collaborative, focused team.About the teamRobotics Delivery & Packaging Innovation is a diverse and multi-talented team with a proven track record of overcoming challenging technical problems to deliver Amazon's leading-edge robotics technologies in its fulfilment, transportation, and delivery network across the world. Our high-performing team blends engineering know-how, problem solving, curiosity, innovation, leadership, and effective communication to deliver positive results for our customers. Basic Qualifications:- Bachelor's degree in engineering or related STEM field (or equivalent knowledge gained from experience)- 6+ years of experience managing complex infrastructure technology programs or deployments end-to-end- Proven track record defining infrastructure deployment strategies for new technologies where build plans did not previously exist- Ability to define infrastructure build requirements and dependencies for new complex technical products- Experience identifying when deployment issues stem from technical design issues and providing actionable feedback to engineering teams- Demonstrated ability to influence within a VP organisation and advise Senior Managers and Directors on deployment strategy and trade-offs- Track record building scalable mechanisms, frameworks, or predictable process paths adopted across an organisation- Experience mentoring and developing engineers- Strong written communication skills including authoring narratives (6-pagers, PR/FAQs) and presenting to Directors and VPs- Willingness to travel up to 75% during International deployment seasons Preferred Qualifications:- Master's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field- PMP certification, or SCRUM/Agile, SAFe certification- Experience with robotic deployments in warehouse or fulfillment environments across multiple countries, adapting processes across regulatory and operational environments- Experience managing vendor relationships and external contractors at programme level- Knowledge of Lean Manufacturing, Six Sigma, Agile, or Kaizen methodologies- Experience with Amazon Robotics, infrastructure deployment automation systems or similar warehouse automation platforms- Experience training and developing field deployment teams at scale- Experience contributing to Operational Plan narratives and organizational goal’s ownershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).Key job responsibilitiesJob Duties include, but are not limited to:- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.- Ensuring infrastructure networking and computing systems remain available during production hours.- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.- Managing local technical projects.- Maintaining or creating policies, procedures, and processes.- Identifying root-causes of operational issues and process inefficiencies.- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers. Basic Qualifications:- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) Preferred Qualifications:- 2+ years of computer networking experience- Experience supporting video conference and teleconference equipment- Experience working independently with minimal supervision, or 2+ years of Amazon experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:- Support, mentor, and motivate your salaried and hourly workforce- Lead large-scope projects with site and regional impact- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NV, Reno - 91,000.00 - 136,500.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:-Support, mentor, and motivate your salaried and hourly workforce-Lead large-scope projects with site and regional impact-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance-Manage safety, quality, productivity, and customer delivery promises-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach-Stand/walk for up to 12 hours during shifts-Work in an environment where the noise level varies and can be loud-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)-Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionMehr als 300 Millionen Kunden kaufen auf dem Amazon Marketplace ein. Jeden Tag suchen, kaufen und bewerten Kunden Produkte, die von Drittanbietern verkauft werden, gleichermaßen wie auch Produkte, die von Amazon verkauft werden. Seit dem Jahr 2000 bietet Amazon diese virtuelle Ladenfläche Einzelpersonen und Unternehmen aller Größen an und hilft ihnen dabei, Hunderte Millionen von Kunden zu erreichen, Markenaufbau zu betreiben und ihr Geschäft auszubauen. Bis heute machen diese Produkte von Drittanbietern mehr als die Hälfte aller auf unserem Marketplace verkauften Einheiten aus.Angesichts der zunehmenden Komplexität des heutigen E-Commerce und der zunehmenden Zahl an Chancen und Möglichkeiten zielt das Strategic Account Services (SAS) -Programm darauf ab, das volle Potenzial jedes Amazon-Verkäufers auf unserem Marketplace auszuschöpfen. Diese Verkäufer decken ein breites Spektrum von Kategorien ab, von Mode bis hin zu Konsumgütern. Unser Team bietet erstklassige strategische Beratung durch einen datengestützten, kollaborativen und kundenorientierten Ansatz, um unsere Verkäufer bestmöglich dabei zu unterstützen, ihre Ziele zu erreichen. Unser ganzheitliches Serviceangebot umfasst Beratung zu allen Facetten des Amazon Marketplace, einschließlich Themen wie internationale Expansion, Portfoliooptimierung, Fulfillment-Strategie, Produktpräsentation, Verkaufsförderung, Werbestrategie und Markenaufbau. Parallel zu dieser strategischen Unterstützung erhalten alle teilnehmenden Verkäufer erweiterte operative Unterstützung durch ein separates Team.Als Marketplace Consultant berätst Du unabhängig und strategisch Dein eigenes Verkaufspartnerportfolio. Dein Ziel ist es dabei, Deine Verkäufer zu unterstützen, ihr Geschäftswachstum sowie ihre Programmzufriedenheit voranzutreiben, indem Du von ihren individuellen Zielen aus rückwärts arbeitest und gemeinsam mit Ihnen eine Roadmap entwickelst. Darüber hinaus nutzt Du Dein analytisches Know-how, um proaktiv ungenutzte Potenziale der einzelnen Verkäufer zu identifizieren. Zusätzlich bist Du möglicherweise auch für die Rekrutierung und das Onboarding von Verkäufern für dieses neue Programm verantwortlich. Du wirst eng mit Kollegen aus Europa zusammenarbeiten und viele Möglichkeiten haben, Dich beruflich bei Amazon weiterzuentwickeln.Mission Statement:We aim to accelerate long term growth, and improve Seller Experience (SX) and Customer Experience (CX) by offering Sellers the option to work with a dedicated account manager to receive tailored strategies and problem-solving support. We work closely with Sellers to drive innovation.Wie bewerbe ich mich?Bitte reiche Deine Online-Bewerbung nur auf Englisch ein (Lebenslauf ist ausreichend).Key job responsibilitiesZentrale Aufgabengebiete• Verkaufspartnermanagement: Verwalte simultan ein Portfolio von Verkaufspartnern, entwickle dabei individuelle Strategien, stelle Zeitpläne für die Umsetzung dieser auf, betreibe Erwartungsmanagement und fungiere als zentraler Ansprechpartner.• Durchführung von Geschäftsanalysen: Erstelle fundierte Empfehlungen für das Geschäft Deiner Verkaufspartner und leite daraus umsetzbare Erkenntnisse ab, indem Du eine Vielzahl von Analysetools zur Interpretation von Kundendaten verwendest.• Beratung: Nutze Dein umfassendes Amazon-Wissen, um unsere Lösungen für die Ziele Deiner Verkaufspartner zu nutzen. Berate Deine Verkaufspartner zu den sich daraus ergebenden Chancen und bewerte potenzielle Auswirkungen auf ihr Geschäft.• Unterstützung bei der Umsetzung: Sei Deinen Verkaufspartnern ein kompetenter Sparringspartner, der sie bei der Umsetzung strategischer Pläne unterstützt, Ad-hoc-Fragen beantwortet und dabei hilft, fachspezifische Herausforderungen zu bewältigen.• Baue Beziehungen zu Deinen Verkaufspartnern auf: Gewinne das Vertrauen jedes einzelnen Verkäufers in deinem Portfolio, indem du eng mit ihnen zusammenarbeitest und Ergebnisse lieferst. Nutze Vertrauen, um starke Beziehungen zu Deinen Stakeholdern aufzubauen und aufrechtzuerhalten.• Coache Deine Verkaufspartner: Nimm Dir Zeit, um jeden Verkaufspartner über Amazon‘s Lösungen und Neuigkeiten auf Amazon zu informieren, um den Wissensstand jedes Verkaufspartners über das Verkaufen bei Amazon zu verbessern.• Business Reviews: Bereite detaillierte Analysen zur Performance Deiner Händler vor und präsentiere sie, um einen bestmöglichen Austausch mit deinem Verkäufer über Geschäftsfortschritte, aktuelle Herausforderungen und strategische Planung zu ermöglichen.• Werde Experte: Übernehme die Verantwortung für ein bestimmtes Thema in unserer Serviceorganisation mit dem Ziel, Kollegen zu unterstützen und Prozesse/Tools zum Nutzen unserer internen und externen Stakeholder zu entwickeln. Dazu gehören beipsielsweise folgende Themenbereiche: Branding, Fulfillment by Amazon, Hiring, Tools, Verkaufsförderung & Events sowie vieles mehr.A day in the lifeWas unsere Marketplace-Consultants über die Rolle sagen: • „Werde Teil des Aufbaus eines Beratungsprogramms innerhalb von Amazon von Grund auf und der Beratung der wichtigsten Verkäufer von Amazon zu strategischen Wachstumschancen“ • „Trage zum Wachstum und zur Zufriedenheit unserer Verkäufer bei und erlebe gleichzeitig eine einzigartige Arbeitsweise“ • „Vollständige Kundenverantwortung für ein Portfolio und Projektleitung zur Entwicklung des Programms und deiner Karriere.“ Basic Qualifications:- Speak, write, and read fluently in English- Speak, write, and read fluently in German- Abschluss in Betriebswirtschaft, Marketing, Finanzen, Wirtschaftswissenschaften oder einem ähnlichen Studiengang an einer erstklassigen Universität.- Erfahrung in den Bereichen Tier-Level-Beratung, Key Account Management, Sales im Werbebereich, B2B, digitaler Einzelhandel/E-Commerce, Business Development, Digitales Marketing, Markenmanagement, Supply Chain Management oder ähnliches.- Starke analytische Fähigkeiten, die die Interpretation komplexer Datensätze mit Microsoft Excel ermöglichen.- Fundiertes Wissen in der Strategieentwicklung und -umsetzung sowie nachgewiesene Fähigkeit, Kunden unabhängig zu gewinnen, zu verwalten und mit ihnen zu interagieren, insbesondere auf Führungsebene.- Fähigkeit zum Multitasking und zur Anpassung von Prioritäten in einem schnelllebigen Umfeld sowie hervorragende Präsentationsfähigkeiten, um auf allen Ebenen einer Organisation zu informieren und Einfluss zu nehmen, insbesondere auf der Führungsebene.- Eine Leidenschaft für die Entwicklung eines ansprechenden Kundenerlebnisses und die Fähigkeit, Kundenbedürfnisse in Geschäfts- und Produktanforderungen umzusetzen. Preferred Qualifications:- Experience working in an analytical environment with cross-functional teams- Hohe Detailgenauigkeit und gleichzeitiges Management mehrerer konkurrierender Prioritäten.- Fundiertes geschäftliches Urteilsvermögen, nachgewiesene Fähigkeit, andere zu beeinflussen.- Erfahrung mit Salesforce.com oder anderen CRM-Tools.- Kreativität sowie das Ergreifen von Initiative und das konstruktive Einsetzen für den KundenAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities- Support, mentor, and motivate your team- Lead large-scope projects with site and regional impact- Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)- Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 3+ years of employee and performance management experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 81,900.00 - 122,800.00 USD annually

Job DescriptionJoin Alexa Connections and Revolutionize How the World Connects!Are you ready to shape the future of voice-driven communication? The Contacts team within Alexa Connections is seeking exceptional Software Development Engineers to join our dynamic, multi-faceted team. We're not just any tech team – we're the innovators behind Alexa's contact management capabilities, tackling everything from static algorithms to large-scale systems. Our work directly impacts millions of Alexa users worldwide, and we're at the forefront of integrating LLMs to create more natural voice experiences. If you're passionate about pushing the boundaries of what's possible in voice technology, this is your chance to make a real difference.As a Software Development Engineer on our team, you'll be immersed in a world of diverse technical challenges. Your mission will involve developing sophisticated algorithms for enhanced search and ranking in contact management, designing and building highly scalable distributed backend systems, and leveraging the latest in LLM technology to make Alexa's voice interactions more intuitive and natural. You'll collaborate across teams to solve complex technical challenges that span the entire Alexa ecosystem, ensuring that our users have the most seamless and efficient communication experience possible. This role is perfect for those who thrive on variety and want to see their code make a tangible impact on a product used by millions.Our team is constantly evolving, embracing the latest advancements in LLM models and AWS technologies to delight customers with truly seamless, error-free, and conversational experiences. The new features we're developing with LLM will catapult Alexa's capabilities to unprecedented levels, making it a true powerhouse in natural communication. You'll be part of a team that's electrified by this pivotal direction, fueled by our latest engagement results and motivated to continually push the boundaries of what's possible. Join us on this exhilarating journey, where you'll be building LLM-powered distributed systems that enable world-class, highly scalable, and user-friendly solutions. As we aspire to connect people through Alexa like never before, you'll be at the forefront of innovation, constantly discovering and achieving new milestones in voice technology.Don't miss this opportunity to be part of something truly remarkable. Apply now and unlock your potential with Alexa!Key job responsibilitiesKey job responsibilitiesAs a key member of the engineering team, you will have influence on our product and technology strategy by helping define the product features, refine system architecture, and spearhead best practices that enable a quality product. You will be working closely with LLM technologies in your day to day work.You will be successfully setting up the architecture foundation for the next phase of the product and beyond. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating a reliable, scalable, and high-performance service requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.You should enjoy working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.A day in the lifeMost of your day is writing code, running tests, and iterating.When you hit a design decision, you write a short doc or sync with a teammate to align before going deeper. You review pull requests from others and get yours reviewed too. You push changes, monitor deployments, and fix anything that breaks.Some days you join a quick sync with a product partner to clarify what needs to be built. You translate that into a technical plan and get back to coding.About the teamOur team owns multiple micro services and Language models responsible for finding the correct contacts and channel for establishing communication. Typical team structure involves Sr.SDEs, SDE2s and SDE1s. You will be working directly with PEs, PMs, TPMs and other related stakeholders. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionExternal job descriptionNOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.This role is based in Central Operations, which is a part of NOC. This team acts as a single point of contact for managing the route plans, scheduling and payments for the last mile stations for LATAM and AMET regions.Purview of a Transportation SpecialistIn this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to:Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely.High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.Strong analytical, mediation and problem resolution skills.Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.Strong understanding of process improvement techniqueKey job responsibilitiesKey job responsibilitiesUnderstand execution and daily production goals.Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.Handle incoming work requests within standard service level agreements (SLAs).Provide direction utilizing independent judgment.Conduct regular audits with associates for engagement and standard work adherence.Assist in shift execution with shift managers.Work a flexible schedule as business demands, including overnight, weekends and holidays. Basic Qualifications:- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel Preferred Qualifications:- Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Do you have a passion for products? Do you want to build a business from the ground up? Do you have proven analytical capabilities, exceptional communication, Account & Project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, this opportunity will appeal to you.About the Role:We are looking for a hands-on, detail oriented and highly motivated sales and brand development specialist to help to scale the Private brands at Amazon Market place and brand development and creating value proposition delivery for Amazon brands. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes.Key job responsibilitiesRole and Responsibilities - Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external clients/brands. - Identify and acquire valuable sellers and selection for Amazon services. - Execute category level strategies for broad bucket level matrices. E.g., In stock Selection, Selection gaps - Ensure max coverage of additional products & tools for the sellers. E.g., Sponsored Ad's, - Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Focus on brand development and exceeding sales goals of our clientele. - Discovery of strategic business opportunities for our customers through cross function collaboration with category teams, sales teams etc. - Track and monitor performance and sales of key accounts to manage their performance.- Works with the team to identify and implements solutions and pilots to drive process efficiencies & business goals.- Proactively gathers, analyzes, and shares data with management to influence business decisions.- Ensure removal of any roadblocks that hinder goal achievement with minimal supervision- Own the brands growth and success within the program and continuously engage with sellers and internal teams to ideate on new solutions for seller success Basic Qualifications:- 4+ years of sales experience- Experience analyzing data and best practices to assess performance drivers Preferred Qualifications:- Experience meeting revenue targets and quotas- Experience in e-commerce- Experience working in a fast-paced and highly cross-functional organizationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.