ErnstYoung

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Consulting - Senior Consultant – Sales Incentive Management:   At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.    About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centres. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity The Senior Consultant - Sales Incentive Management will support the design and delivery of sales incentive and compensation transformation initiatives. This role combines data analysis, solution design, and implementation support. You will work with stakeholders to assess existing compensation plans, identify gaps, and implement incentive frameworks aligned with business objectives. Additionally, you will contribute to building scalable assets and supporting practice growth initiatives.  Your Key Responsibilities   Client Engagement & Delivery Support sales incentive transformation engagements from assessment through implementation. Analyse current-state compensation structures, incentive plans, quotas, and performance metrics to identify improvement opportunities. Assist in designing sales incentive plans aligned to business goals, sales roles, and performance drivers. Develop models to simulate plan performance, payout curves, and cost implications under different scenarios. Support implementation of incentive management processes, governance frameworks, and reporting mechanisms. Assist in the configuration or deployment of incentive compensation management tools where applicable. Prepare documentation including incentive plan rules, process flows, and calculation logic for implementation and audit purposes. Ensure accuracy and quality of deliverables across project workstreams.   Technology & Analytics Leverage analytics to evaluate plan effectiveness, sales performance, and ROI on incentive spend. Support use of automation and tools for incentive calculation, reporting, and performance tracking.   Business Development Support Support proposal development, RFP responses, and creation of client-ready materials related to sales effectiveness and incentive management. Contribute to development of reusable models, accelerators, and thought leadership assets Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.   Skills and attributes for success Ideally, you’ll also Have experience or exposure to incentive compensation tools and platforms, quota setting, territory design, sales performance management, and CRM and sales analytics solutions   What we look for 5+ years of experience in sales operations, incentive compensation, sales analytics, or consulting. Experience in designing or analysing incentive plans and sales compensation structures. Strong analytical skills with experience in financial modelling and data analysis. Ability to translate business requirements into incentive design and implementation logic.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today.  To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Consulting - Senior Consultant – Customer Service Transformation and AI   At EY, we’re all in to shape your future with confidence.   We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.   Join EY and help to build a better working world.     About Global Delivery Services   Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.   Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.   Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.   Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.   Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.     The Opportunity   The Senior Consultant - Customer Service AI led Transformation and AI will support the design and delivery of AI-enabled service transformation initiatives. This role combines analytical problem-solving, solution design, and implementation delivery. You will work closely with senior stakeholders to assess service operations, identify AI-led transformation opportunities, and deliver technology-enabled improvements across customer service and support functions. Additionally, you will contribute to building reusable assets and support practice growth initiatives aligned with business priorities.     Your Key Responsibilities   Client Engagement & Delivery Support delivery of service transformation engagements from assessment through implementation, ensuring alignment with client objectives. Analyse current-state service processes, customer journeys, case management workflows, and performance metrics to identify improvement opportunities. Assist in designing AI-led service solutions such as chatbots, virtual assistants, intelligent routing, agent assist, and workflow automation. Support service operating model redesign including process optimization, workforce enablement, and SLA improvements. Contribute to implementation of AI, analytics, and service management solutions integrated with CRM/service platforms. Develop functional specifications, user stories, and process documentation to support solution delivery. Assist in preparing business cases and tracking benefits related to service efficiency, cost reduction, and customer satisfaction. Ensure quality and timely delivery of project workstreams. Technology & Innovation Apply AI/ML concepts, generative AI, and automation tools to enhance service processes and decision-making. Stay updated on emerging trends in AI-enabled service transformation, including conversational AI and intelligent service management. Business Development Support Support proposal development, RFP responses, and creation of client presentations. Contribute to development of reusable assets, accelerators, and thought leadership for service transformation and AI offerings Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution. Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.     Skills and attributes for success     Ideally, you’ll also   Have experience delivering AI-led service transformation initiatives, including chatbots, automation, knowledge management, and case management transformation. Have exposure to leading service platforms, including CRM/service cloud solutions and ITSM tools. Demonstrate an understanding of customer experience metrics (CSAT, NPS) and service KPIs, and their role in improving service operations and customer outcomes.     What we look for   5+ years of experience in service transformation, customer operations, process improvement, or consulting. Consulting experience is preferred Experience in analysing service processes and supporting implementation of service or CRM platforms. Strong problem-solving, analytical, and stakeholder management skills. Familiarity with AI/automation concepts and service management tools.     What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.     Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.     Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.   “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Consulting - Senior Manager – Customer Service Transformation and AI   At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.    About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity Lead end-to-end CCaaS and Customer Service AI transformation programs that align with client vision and business objectives—enhancing contact center capabilities with cloud-native platforms (Amazon Connect, Genesys, NICE, Five9), conversational AI, CX insights, and operating model redesign. Serve as both growth driver and delivery anchor, working with C‑suite stakeholders, platform partners, and internal teams to deliver measurable impact. Your Key Responsibilities Strategy & Growth Advise C-suite stakeholders on customer service transformation strategies, including AI adoption, digital channels, and experience-led service design. Define target operating models, business cases, and transformation roadmaps aligned to enterprise priorities. Identify value levers across cost reduction, experience improvement, and automation. Lead pursuits: RFP responses, solution proposals, pricing, and executive stakeholder engagements. Build practice offerings in collaboration with CCaaS and AI platform partners to differentiate service capabilities.   End-to-End Delivery Drive full lifecycle delivery for global, multi-stream of customer service, CCaaS and AI transformation programs: discovery, design, build, testing, deployment, and hypercare. Implement Agile project management with on‑shore/off‑shore delivery teams and robust governance.   Technology & Innovation Enablement Guide clients on CCaaS platform selection, architecture, and implementation (Amazon Connect, Genesys, NICE, Five9). Drive adoption of conversational AI, automation, and advanced analytics to enhance service quality and efficiency. Bridge business and technology teams to ensure solutions are scalable and outcome-driven.   Stakeholder Engagement Build and maintain senior-level client relationships, acting as a strategic partner and trusted advisor. Communicate complex transformation initiatives clearly to executive audiences. Identify and cultivate follow-on opportunities within existing accounts.   Market & Technology Insight Monitor emerging CCaaS, conversational AI, and CX trends to inform strategy and innovation. Team Leadership Build, mentor, and lead cross-functional consulting teams and delivery teams.   Skills and attributes for success Agile delivery and on‑shore/off‑shore team coordination. Strong stakeholder management across client and vendor teams. Conversational AI experience (bots, IVA, NLP) and platform migration expertise. Data compliance knowledge (PCI/PII, GDPR) tied to CCaaS and compliance platforms. Win and deliver multiple CCaaS transformation programs, meeting scope, budget, and timeline goals. Demonstrate measurable improvements in customer service KPIs: AHT, FCR, CSAT/NPS. Expand practice pipeline through partner GTM initiatives and follow-on client engagements. Build a high‑performing team and enhance practice capabilities via PoVs, thought leadership, and accelerators.   Ideally, you’ll also Demonstrate expertise in customer contact center technologies through certifications from leading CCaaS providers, including AWS, Genesys, NICE, and Five9. Have experience designing or implementing integrations between contact center platforms and enterprise CRM solutions such as Salesforce Service Cloud and Microsoft Dynamics 365.   What we look for 8–12+ years in customer service and contact center transformation or consulting, with at least 5 years in CCaaS or cloud contact center delivery. Demonstrated track record of leading large-scale CCaaS transformations across discovery, migration, and managed operations. Experience in proposal writing, executive presentations, and business development within service operations or contact center technology. Hands-on knowledge of CCaaS platforms (Amazon Connect, Genesys Cloud CX, NICE CXone, Five9) and integrations with CRM systems.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today.  To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          GMx - Senior - Commercial EY Global Delivery Services (GDS) is a global network delivering scalable, technology-enabled solutions to EY member firms and clients worldwide. Within GDS, Managed Services (MS) is a strategic growth area, focused on delivering end-to-end, long-term solutions across global engagements. The GMX Controlling teams plays a key role in driving commercial excellence, enabling robust financial management, contract compliance, and value delivery across complex, multi-country deals.   The Opportunity As a Senior, you will align to a high-profile engagement, supporting the management of the contract across commercial, financial, and engagement dimensions. You will work closely with the Commercial Controller to deliver financial outcomes and ensure compliance with contractual obligations. You will bring strong commercial acumen, along with experience in finance and engagement management, contributing to the effective delivery of complex deals.   Your Key Responsibilities Contract & Commercial Management Develop a strong understanding of client deal financials and commercial constructs. Support engagement leadership to ensure contracts are executed in line with agreed terms and intent. Financial Management & Reporting Own and enhance processes for scope and fee management, billing, budgeting, forecasting, and cash flow tracking. Establish accurate and consistent revenue and margin reporting across workstreams and geographies. Performance Monitoring & Profitability Review and challenge financial performance to identify risks and opportunities. Recommend and implement actions to improve engagement profitability and financial outcomes. Stakeholder Management & Governance Understand country-level fee allocation methodologies for in-scope and out-of-scope work. Collaborate with global and local stakeholders to drive alignment and improve communication.   Skills and attributes for success Strong proficiency in Excel and Power BI, with the ability to analyse and visualise financial data effectively Self-starter with strong business acumen, able to understand and prioritise key commercial challenges Ability to identify process gaps and drive improvements to ensure accuracy and efficiency in commercial processes Proven capability to build and maintain relationships within a global, multi-country, matrixed environment Strong analytical mindset with the ability to generate actionable insights to address business challenges   To qualify for the role, you must have A Graduate/MBA degree or equivalent. 8-10 years of experience. Strong stakeholder management skills, with the ability to engage effectively across a global, matrixed environment Solid understanding of financial and commercial drivers, including their interdependencies across engagement activities Flexibility and adaptability to respond to evolving business needs and priorities A recognised accounting or management qualification.   What we look for A strong commitment to upholding and enhancing EY’s reputation through high-quality delivery and professional integrity A proactive mindset with a passion for problem-solving, enabling you to support clients in addressing complex business challenges   What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.  Continuous learning: Develop the mindset and skills needed to navigate evolving business challenges Success as defined by you: Access the tools, flexibility, and support to make a meaningful impact in your own way Transformative leadership: Gain insights, coaching, and confidence to grow as a purpose-driven leader Diverse and inclusive culture: Be empowered to bring your authentic self to work and help foster an inclusive environment for others   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Consulting - Senior Consultant - CRM and Sales Transformation At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.   About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity The Senior Consultant - CRM and Sales Transformation will support CRM and sales transformation initiatives within the Customer - MSS practice. This role combines CRM process design, sales effectiveness improvement, requirements structuring, delivery support, and stakeholder coordination. You will work with client teams to assess current-state sales and CRM processes, identify improvement opportunities, support solution design, and help implement CRM-enabled workflows that improve pipeline discipline, customer engagement, forecasting quality, and sales productivity.   Your Key Responsibilities Business Development & Market Leadership Support CRM and sales transformation pursuits by contributing to proposals, RFP responses, client discussion materials, and solution narratives. Conduct secondary research, benchmark analysis, and market scan activities to support CRM modernization and sales effectiveness offerings. Contribute to development of reusable assets, accelerators, playbooks, and point-of-view materials on CRM adoption, sales process standardization, and digital selling enablement. Support preparation of executive presentations, workshop materials, and client-facing deliverables to communicate transformation opportunities and recommendations. Keep abreast of CRM platform capabilities, AI-enabled sales insights, sales enablement tools, and evolving customer engagement models that may affect client growth priorities. Client Engagement & Delivery Support CRM and sales transformation engagements from current-state assessment through design, implementation planning, adoption support, and benefits tracking. Assess sales processes, CRM usage, data quality, lead management, opportunity management, account planning, pipeline governance, forecasting, and performance reporting practices. Document business requirements, process flows, user stories, functional specifications, operating model components, and adoption considerations for CRM-enabled transformation initiatives. Support design of CRM workflows, sales process frameworks, dashboards, governance routines, role definitions, and performance management mechanisms. Work with sales, marketing, service, technology, and data teams to translate business priorities into structured delivery inputs and implementation-ready artefacts. Support CRM adoption activities, including stakeholder alignment, training inputs, change impact documentation, communications support, and adoption tracking. Contribute to business cases and benefits models to quantify productivity gains, conversion improvement, forecast accuracy improvement, revenue uplift, and cost-to-sell reduction. Track project milestones, risks, issues, dependencies, and actions to support delivery excellence across scope, timeline, and quality expectations. Technology & Innovation Support teams in leveraging CRM platforms, workflow automation, sales analytics, sales enablement tools, customer data platforms, and AI-enabled insights to improve sales effectiveness. Assist in defining data, reporting, integration, and adoption considerations for CRM-enabled sales transformation initiatives. Identify opportunities to use accelerators, templates, analytics, and automation to improve discovery, solution design, requirements readiness, and delivery governance. Leadership & People Development Coordinate with consultants, analysts, and cross-functional teams to ensure timely completion of deliverables and high-quality project execution. Support knowledge sharing, team enablement, and coaching of junior team members on CRM transformation methods, requirements documentation, and structured problem solving. Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution. Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.   Skills and attributes for success Ideally, you’ll also Demonstrate knowledge of CRM and sales transformation capabilities, including operating model design, adoption strategy, sales governance, territory planning, incentive effectiveness, and pipeline optimization. Have experience leveraging AI-driven sales capabilities, including lead scoring, next-best-action recommendations, customer 360 insights, and advanced sales performance analytics. Have exposure to leading CRM platforms and ecosystems, including Salesforce Sales Cloud, Microsoft Dynamics 365 Sales, HubSpot, Oracle CX, SAP Sales Cloud, and similar technologies. Bring experience delivering transformation initiatives across industries such as professional services, technology, manufacturing, consumer products, healthcare, financial services, or other B2B sectors.   What we look for 5+ years of experience in CRM transformation, sales transformation, commercial excellence, sales operations, customer engagement transformation, or digital transformation. Consulting experience is desired Experience supporting CRM-enabled transformation programs, sales process improvement initiatives, CRM adoption activities, or sales performance improvement projects. Strong understanding of lead management, opportunity management, pipeline governance, account planning, forecasting, customer data, and sales performance metrics. Hands-on exposure to CRM platforms, sales analytics, workflow automation, sales enablement tools, or sales process redesign. Strong analytical, communication, stakeholder coordination, documentation, and project management skills.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.   People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.   Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.   How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Consulting - Manager - Ecommerce Transformation At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.   About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity The Manager - Ecommerce Transformation will drive ecommerce transformation initiatives within the Customer practice, combining digital commerce strategy, customer experience improvement, operating model design, and delivery excellence. The role will support clients in improving online growth, commerce operations, product discovery, conversion, order experience, and omnichannel effectiveness. You will work with business and technology stakeholders to shape commerce roadmaps, design scalable operating models, and implement transformation initiatives that improve revenue realization, digital adoption, customer experience, and operational efficiency.   Your Key Responsibilities Business Development & Market Leadership Support ecommerce transformation pipeline development across advisory, implementation, and managed transformation opportunities. Contribute to proposals, RFP responses, business cases, demos, and executive presentations focused on digital commerce growth and operational improvement. Support GTM strategies for ecommerce transformation offerings across B2B, B2C, and marketplace-led business models. Design and refine commerce transformation offerings aligned with client priorities, including digital channel growth, product data improvement, checkout optimization, and omnichannel enablement. Contribute to thought leadership, client workshops, and points of view on ecommerce trends, digital buying behaviour, platform modernization, and commerce operating model evolution. Client Engagement & Delivery Lead ecommerce transformation workstreams from current-state assessment through strategy, roadmap design, implementation planning, and execution support. Assess commerce journeys, digital storefronts, product information flows, merchandising processes, search and navigation, order management touchpoints, and performance metrics to identify improvement opportunities. Design ecommerce operating models, governance structures, product data processes, merchandising workflows, channel strategies, and performance management frameworks. Support initiatives across product discovery, catalog readiness, personalization, pricing and promotions, cart and checkout, order visibility, returns experience, and customer support integration. Partner with product, technology, data, marketing, sales, and operations teams to translate commerce priorities into structured requirements, process flows, user stories, and delivery roadmaps. Develop business cases and benefits models to quantify conversion improvement, revenue uplift, digital adoption, cost-to-serve reduction, and operational productivity gains. Ensure delivery excellence across assigned workstreams, including scope, timeline, budget, risks, dependencies, and stakeholder alignment. Support change management, adoption, and governance activities to embed sustainable commerce capabilities across business teams. Technology & Innovation Enable teams to leverage ecommerce platforms, product information management systems, order management systems, CRM, analytics, personalization tools, automation, and AI-enabled insights. Stay ahead of technology trends shaping ecommerce transformation, including composable commerce, headless architecture, AI-enabled product discovery, personalization, digital shelf analytics, and omnichannel orchestration. Identify opportunities to develop reusable accelerators for commerce journey assessment, product data maturity, conversion diagnostics, and benefits tracking. Leadership & People Development Manage project teams or workstreams and ensure high-quality delivery across ecommerce transformation engagements. Mentor consultants and analysts on ecommerce strategy, requirements structuring, delivery governance, and cross-functional stakeholder management.   Skills and attributes for success Ideally, you’ll also Demonstrate knowledge of digital commerce capabilities, including B2B and B2C commerce, marketplace models, dealer and distributor portals, and subscription commerce. Have exposure to leading commerce platforms and ecosystems, including Salesforce Commerce Cloud, Adobe Commerce, Shopify, SAP Commerce Cloud, commerce tools, BigCommerce, Akeneo, Salsify, and similar technologies.   What we look for 8+ years of experience in ecommerce transformation, digital commerce, omnichannel strategy, customer experience, product data transformation, or commerce operations. Consulting experience is desired. Proven experience supporting or leading ecommerce transformation programs, digital channel improvement initiatives, or commerce operating model redesign. Strong understanding of ecommerce journeys, digital merchandising, product information management, order experience, conversion optimization, and commerce performance metrics. Hands-on experience with ecommerce platforms, analytics tools, PIM, OMS, CRM, or related digital commerce technologies. Strong business development support, stakeholder management, communication, and project delivery skills.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionDigital Risk - Senior Consultant Business Continuity   At EY, we’re all in to shape your future with confidence.  Se cerchi un percorso di crescita in un contesto internazionale dove le tue idee contano davvero, sei nel posto giusto. In EY puoi dare forma alla tua carriera e contribuire a costruire un mondo del lavoro migliore, insieme a chi lo sta già trasformando ogni giorno.     Perché candidarsi in EY?     Lo abbiamo chiesto a chi ci lavora già! Questi i fattori più influenti:   Investimento sulle competenze del futuro: fin dal primo giorno, eventi, strumenti e corsi sull’Intelligenza Artificiale, disponibili per tutti; Formazione continua: oltre 50 ore di corsi tecnici e manageriali all’anno previsti per ciascuna persona;    Sviluppo e progressione di carriera: solo negli ultimi 12 mesi, oltre la metà delle persone di EY si è vista riconoscere un avanzamento di carriera;    Mobilità e opportunità internazionali, compresa la possibilità di lavorare in smart working dall’estero fino a 20 giorni senza essere in trasferta;    Lavoro ibrido senza giornate prestabilite centralmente.  Un network internazionale su cui poter contare.    Vuoi dare forma al tuo futuro insieme a noi?   Scopri nel concreto che cosa fa un Senior Consultant in Digital Risk in EY!     Di cosa si occupa il nostro Team Digital Risk?  Il Team Digital Risk è posizionato all’interno dell’area Risk Consulting di EY. La Value Proposition del gruppo di lavoro si pone l’obbiettivo di supportare i nostri clienti nella comprensione, analisi, monitoraggio e successiva gestione dei rischi legati alle tecnologie e alle infrastrutture informative aziendali con un approccio fortemente consulenziale e strategico. Il Digital Risk supporta i nostri clienti in diversi stream progettuali quali ISO 27001, Business Continuity, Third Party Risk, GDPR e AI, SoD, IT Compliance, Archer.   Chi stiamo cercando? Attualmente ricerchiamo figure di Senior Consultant con particolare focus sulla parte di digitalizzazione di soluzioni Governance, Risk & Compliance (GRC).  Le opportunità sono aperte sulle nostre sedi di Milano e Roma con una policy di smart working flessibile.   Quali sono le attività del ruolo: Eseguire analisi d’impatto aziendale (Business Impact Analysis) per identificare e classificare i processi critici; Sviluppare e implementare strategie di Business Continuity, assicurando la capacità di risposta dell’azienda a interruzioni operative; Condurre test periodici e aggiornamenti dei piani di Business Continuity per verificarne l’efficacia; Monitorare le normative di settore (ISO 22301) e garantire la conformità dei processi di Business Continuity; Prendere parte ad attività di project management: definizione tempistiche e rispetto delle scadenze, definizione degli obiettivi e del piano di lavoro, definizione e monitoraggio del budget di progetto, coordinamento di risorse Junior assegnate al progetto;    Sei la persona giusta per noi se possiedi i seguenti requisiti: Laurea Triennale o Magistrale in discipline economiche, giuridiche, ingegneristiche o statistiche; Almeno 18 mesi di esperienza maturata in area ICT Risk Management o Cyber Security con focus su progetti in area Business Continuity & Crisis Resilience sulla parte IT;  Conoscenza delle normativa ISO 22301 in maniera approfondita; Capacità di affiancare figure Junior assegnate all’ambito di progetto; Una buona conoscenza del pacchetto Office e della lingua inglese, familiarità con gli strumenti di Intelligenza Artificiale   Cosa sarà considerato un plus?  Certificazioni professionali in ambito Business Continuity (es. 22301) sono considerate un plus;   In EY potrai:  Accelerare le tue competenze: Grazie a corsi e programmi di sviluppo orientati al futuro, utilizzando tecnologie smart e applicazioni AI che ti liberano dalle attività ripetitive: da Copilot365 al tool proprietario EYQ, passando per PowerBI  Allargare i tuoi orizzonti: Lavora in team internazionali, disponendo di un network di professionisti globali  Dare il meglio di te: Investi costantemente nel tuo benessere personale e nello sviluppo della tua carriera, con una figura di Counselor che ti supporta dal primo giorno.  Avrai infine l’opportunità di:  accedere a benefits e programmi di welfare aziendale diversificati;  partecipare a programmi di leadership.    In EY crediamo che ciascuna persona porti con sé qualcosa di unico:  Le tue esperienze, ambizioni e prospettive contribuiscono a creare un ambiente in cui l’unicità di ognuno diventa la nostra forza collettiva.  Promuoviamo una cultura inclusiva, dove tutte le voci sono ascoltate e valorizzate: Together, all in. Valorizziamo ogni forma di unicità — età, genere, abilità, esperienza, cultura, orientamento sessuale, religione, disabilità e background socioeconomico — e assicuriamo che tutte le nostre offerte siano aperte anche a persone con disabilità, in linea con la legge italiana L.68/99.  Per offrirti la migliore esperienza possibile nel processo di selezione, ti invitiamo a segnalarci eventuali esigenze o supporti di cui potresti avere bisogno.    EY | La nostra missione? Building a better working world   In EY ci occupiamo di consulenza direzionale, strategica, legale, tributaria, tecnologica, organizzativa e di revisione contabile. Lo facciamo attraverso un network mondiale di servizi professionali presente in oltre 150 Paesi in tutto il mondo. In Italia siamo un Team di oltre 9.000 persone, distribuite in 20 città in tutta Italia.   Crediamo fortemente nella creazione di valore a lungo termine, attraverso una crescita economica che sia inclusiva e sostenibile per tutti, dai colleghi ai clienti, dall'ambiente alla società. 

Job DescriptionAt EY, we’re all in to shape your future with confidence.     We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.      Join EY and help to build a better working world.    Confidence in your impact today. Freedom to build tomorrow. At EY, you can be sure that you’re making a difference – for your client, for society, for your colleagues and for your own development. At the same time, you’ll have the freedom to work in a way that fits your life. Whether you choose to specialize, broaden your expertise or grow into leadership, you’re in the driver’s seat. Together with ambitious colleagues in an open and trusted culture, you aim for the best every day. Big on opportunity, friendly in collaboration. EY provides the resources you need to shape your career and make an impact in your field.   Your new job | About your main responsibilities Are you ready to take your career to the next level? Join our dynamic Treasury team within EY’s Finance Advisory practice and become part of a team that focuses on the multidisciplinary aspects of the Treasury function for large (listed) corporates and financial institutions. Our team covers a wide range of disciplines, including cash management, services around financial instruments and valuations, treasury processes and control optimization, (hedge) accounting assessments, and treasury management system implementations.     At this moment, we are specifically recruiting for a Senior Consultant Treasury with 3+ years of relevant experience, ideally gained within consulting or a comparable advisory environment.    Your new team | About your colleagues and the officeOur competency team is committed to achieving the highest standards of treasury and financial risk management, hedging of interest rate, FX rate and commodity risk risks, cash management, financial instruments services, and accounting implications of the CFO’s treasury operations. Clients include large corporates, financial institutions and (governmental) authorities. We focus on various aspects of treasury and financial risk management and help our clients navigate through highly dynamic environments to manage their treasury function effectively and efficiently by addressing a wide range of challenges daily.    With the increasing variety of market dynamics impacting our clients, there are ample opportunities to specialize in areas such as cash management, financial instruments, treasury management system implementation, treasury process and control optimization, and financial reporting. We appreciate candidates with a passion for financial markets, financial risk management, treasury operating models and interest in the financial reporting implications of the treasury function. The agility to also specialize in other domains of treasury and financial risk management is appreciated, considering the anticipated volatility of client demand and the CFO’s agenda.      Other competencies within EY’s Finance Advisory practice are Finance Transformation, Regulatory Risk & ESG Compliance, Project Management, Technical Accounting, Finance Data & AI and Transactions.    Your office   Amsterdam Our Amsterdam office is located at the Zuidas: a bustling area full of companies. In our Cross Towers, we welcome up to 1,500 people every day. For a breathtaking view of the city, head to the 22nd floor. Collaboration takes on a new meaning in our Wavespace, a high-tech environment that connects clients and colleagues virtually across the globe.     Responsibilities – How can you make a lasting impact in a rapidly changing world?  Contribute to a better working world advising clients on the implementation of treasury and financial risk management strategies, including specific treasury-related domains of the CFO’s daily agenda.   Doing project-based work in a team to advise clients on topics such as cash management, hedging of interest rate, FX rate and commodity price risks, optimizing treasury processes and controls, implementing treasury technology, managing financial instruments and valuations, and (hedge) accounting implications of treasury operations.  Building comprehensive assessments, analysis and valuation models to support your advice provided to clients. Stay abreast of market dynamics and industry trends to provide informed advice to large corporate clients and financial institutions.  Working across multiple projects with diverse EY teams and various client contacts. Combining various skills, both quantitative and qualitative, including executive presentation, financial modelling, storytelling, writing skills, project management and working with various cultures and backgrounds.    Your skills and strengths | About your unique contribution At least 3 years of prior working experience with a focus on financial services, financial risk management or finance & accounting.  You are fluent in English and ideally Dutch, both verbal and in writing. You are quantitatively-strong, process-driven, and people-oriented. You have Excel skills and preferably also (light) programming skills. You have an international mind-set and are very open to work with different cultures. We are seeking a candidate with a proven track record of effective delivery and problem-solving abilities. We value diversity in our team, and we encourage a diverse range of personalities within our collaborative team environment.    Your benefits | About your perks and work enjoyment A competitive salary that reflects your role and responsibilities, depending on experience and qualifications. Plus, a solid pension plan for the future. In addition to your salary, you’ll receive holiday allowance and an annual bonus (based on performance and development). A laptop and phone for both work and personal use, and a monthly internet allowance. 29 vacation days to recharge and unwind, plus the option to buy extra days. With the mobility budget, you decide how you travel. Choose a lease car, a discounted public transport subscription, or arrange transport easily via our app. At EY, we care about a healthy work-life balance. Hybrid working makes this easier. Whether you're working from the office, at a client, or from home, we’ll make sure you have a well-equipped home office. The option to swap 3 national holidays for non-national ones. You’ll have the space to grow both personally and professionally. Whether you want to deepen your expertise, develop your personality, or improve your leadership style, we offer a broad range of trainings and courses. Your well-being is our priority. We believe that when you feel good, you perform better. That’s why you’ll have access to the OpenUp wellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions. A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work.   All this within an environment where our core values of integrity, inclusiveness, and respect are central. We think it’s important that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits? Click here.   Ready to shape your future with us? | About your application process For this vacancy, we only ask for your CV. This way, it’s quick and easy to apply. Our first contact: After your application, our recruiter will call you within seven days for a short introduction. We’ll explore whether the role could be a good match. First interview: Before the interview, we’ll ask you to complete an online assessment. Not a standard questionnaire, but a game-based assessment focusing on both your cognitive skills and behavioral preferences. We’ll discuss the results during the interview, which will include a colleague from the relevant department. This mutual introduction is a chance for us to get to know you, and for you to ask any questions you have. Second interview: If we see a match and you’re still enthusiastic, we’ll invite you for a second interview. We’ll dive deeper into the role and other relevant topics. Sometimes, a business case is part of the process. A final interview may also follow. We’re a match. You’ll receive an offer and we’ll perform a pre-employment screening. Then your new adventure begins. Welcome to EY!   Please feel free to apply even if you don’t meet all the requirements.     EY  |  Building a better working world    EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories      

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Service line - Position Title: Assurance - FAAS Senior Manager – Service Management At EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.   About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity We are seeking an experienced Service Management Senior Manager to design, lead, and scale the service management capability across managed services engagements. This role offers the opportunity to shape and strengthen the service desk operating model as a controlled, scalable layer for intake, governance, performance oversight, and continuous improvement across complex and evolving service environments. As a Service Management Senior Manager, you will be responsible for leading end-to-end service management across engagements, including SLA and KPI ownership, governance cadence, issue and risk oversight, stakeholder communication, and service improvement initiatives. In a managed services environment, this role helps ensure services are delivered consistently, efficiently, and in line with contractual commitments and EY quality expectations, with clear intake, triage, routing, escalation, and decision-right frameworks across the service desk model. The role requires close collaboration with delivery leaders, solution teams, quality and risk stakeholders, and client counterparts to maintain service stability, manage change effectively, strengthen operational controls, and lead service management teams in delivering consistent outcomes across engagements. The role may also represent service management in governance forums, service reviews, and key stakeholder discussions as part of the broader managed services operating model.   Your Key Responsibilities Service Desk Operating Model and Governance Lead and run governance cadences to monitor delivery health, service performance, and operational risks across managed services engagements Oversee the service desk as the single point of entry for service management requests, ensuring intake, triage, routing, and escalation processes are defined, controlled, and consistently applied Own and report service performance against agreed SLAs, KPIs, and other contractual service commitments, ensuring transparency and actionable management information Define and maintain actionable governance outputs, escalation paths, routing rules, and role boundaries across service support layers to align delivery execution with engagement priorities and stakeholder expectations   Performance, Incident and Risk Management Lead oversight of service issues, incidents, and escalations, acting as a senior escalation point for major service issues and ensuring timely resolution and clear stakeholder communication Maintain oversight of operational risks, dependencies, and service impacts, escalating concerns as appropriate Drive incident, problem, change, and risk management disciplines to strengthen service resilience, control effectiveness, audit readiness, and post-incident learning Analyze performance trends, root causes, and lessons learned to reduce recurring issues, improve service stability, and strengthen operational controls   Stakeholder and Client Management Act as a key point of leadership across delivery teams, solution leads, quality, risk, and client stakeholders for service-related matters Build trusted relationships with stakeholders through proactive communication, service transparency, and effective issue management Represent service management in governance forums, client discussions, and service reviews with clear reporting, insights, and recommendations Lead collaboration across cross-functional teams to align service delivery with business needs and engagement priorities, while guiding service management teams on consistent ways of working   Continuous Improvement and Transformation Identify and drive continuous improvement opportunities across service management processes, reporting, and governance Drive implementation of scalable service management practices, tooling, routing models, reporting, and controls across engagements Contribute to transformation initiatives that enhance delivery consistency, operational efficiency, and client experience   Service Management Operations and Tooling Lead service transition, readiness, onboarding, and operationalization activities for new or evolving services, ensuring alignment to the service desk operating model Drive adoption of standard operating procedures, service documentation, management reporting, and control requirements across service management activities Partner with delivery and technology teams to shape service management tooling, workflow configuration, routing logic, approval paths, and reporting requirements that enable effective intake, tracking, auditability, and oversight   Skills and attributes for success Bachelor’s degree in business, finance, accounting, operations, information systems, or a related field 10–14 years of relevant experience in service management, managed services, operations, or delivery governance Strong understanding of service management disciplines including service desk operations, SLA/KPI management, incident management, change management, governance, and continuous improvement Experience working with service management tools, dashboards, workflow-based routing, and reporting frameworks; exposure to ITIL-aligned or similar practices is an advantage Experience leading service management or service desk teams, supporting capability development, and promoting consistent ways of working within global or matrixed delivery environments   What we look for: Strong service management mindset with the ability to balance control, responsiveness, client experience, and governance discipline Ability to interpret service performance data and turn insights into practical actions and improvements Excellent stakeholder management, communication, and presentation skills across operational and leadership levels Strong ownership, attention to detail, and ability to manage competing priorities while providing direction and leadership in a dynamic service environment A collaborative approach with sound judgment, risk awareness, and a focus on delivery excellence, controls, and service consistency Ability to lead service improvement initiatives and embed scalable, repeatable, and well-governed ways of working across engagements   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.  To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          EY-Cyber Security-IAM- PAM Senior   At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.   About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity   We’re looking for consultants in the cyber security team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with the leadership/management on a timely basis In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop.   As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, implementation and adoption of secrets management, management of machine identities and definition of access policies that meet their needs and are in line with overall IAM Program.   Your Key Responsibilities   Engage and contribute to the Identity & Access Management projects and support practice build Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress Execute the engagement requirements, along with review of work by junior team members Help prepare reports and schedules that will be delivered to clients and other interested parties Develop and maintain productive working relationships with client personnel Build strong internal relationships within EY Consulting Services and with other services across the organization Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members Contribute to people related initiatives including recruiting and retaining IAM professionals Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Manage the performance management for the direct reports, as per the organization policies Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives   Skills and attributes for success   5-7 years of experience in installing and implementing PAM solutions like CyberArk, BeyondTrust, Thycotic, Conjur/Hashicorp Vault Experience using Cloud platforms (AWS, Azure, GCP) and knowledge of Application container tools and technologies such as Docker, Kubernetes, Image Registries Experience in integration of Conjur/Hashicorp Vault with enterprise applications, cloud infrastructure, and DevOps application (Jenkins, Ansible etc) will be an added advantage Experience in managing Windows/Linux environments and Database (PostgreSQL ideal) Proficiency in scripting languages- Python, JSON, Ruby, C#, PowerShell, YAML Knowledge of the function and use of REST APIs Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc) Define and describe Conjur/Hashicorp architecture, requirements, and workflow Integration of Secret Management solution with 3rd party solutions (LDAP/ SIEM) Ability to conduct workshops to understand existing service models, analyse DevOps procedures and security requirements, and identify required secret management functions and relevant use cases Supports and oversees the planning, maintenance and change management for risk system strategies, process changes, system parameter changes, production schedules, and operational tasks. Works with stakeholders to resolve issues and provide solutions that ensure service delivery and effectiveness. Ability to provide PAM best practices recommendations to the client Supports the development and maintenance of system and process documentation / process controls / knowledge assets required for the operation   To qualify for the role, you must have   B. Tech./ B.E. with sound technical skills Strong command on verbal and written English language. Relevant experience in Privileged Management Solutions like CyberArk, Thycotic, Hashicorp Strong interpersonal and presentation skills. 5-7 years’ Work Experience CyberArk CDE or relevant product certification   Certifications: Desirable to have certifications in security domain, such as CISSP and CISA or any IAM product specific certifications Desirable to have certifications in CyberArk, BeyondTrust, Hashicorp Vault/ CyberArk Conjur   What we look for   Who has hands on experience in setting up the Identity and Access Management environment in standalone and cluster environment. Who has hands-on Development experience on Application and Directory Integration, User Provisioning, Okta Workflows, triggers, Rules and customizing the tool as per the requirements.   What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          EY GDS Business Consulting – Life & Annuity Senior position:   At EY, we’re all in to shape your future with confidence.   We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.   Join EY and help to build a better working world.     About Global Delivery Services   Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.   Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.   Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.   Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.   Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.     The Opportunity As part of our Consulting team, you will play a key role in supporting clients across the individual and group life insurance and annuity value chain. You will contribute to complex transformation programs by applying deep product, process, and platform knowledge, while helping clients achieve their business objective. This role provides the opportunity to work across multi vendor environments, influence strategic business decisions, and contribute to large scale transformation initiatives for insurance careers.     Your Key Responsibilities   Support clients across the full policy lifecycle, including new business, underwriting, policy servicing, billing, claims, disbursements, and regulatory updates. Create comprehensive business process maps, future state architectures, and work breakdown structures (WBS) for conversion and transformation programs. Lead requirements elicitation through JAD sessions, workshops, and collaboration with product owners to develop BRDs, FSDs, and other documentation. Challenge new requirements and change requests by proposing optimized, value driven solutions that align with business strategy and operational readiness. Collaborate with product design and development teams to evaluate functional enhancements and ensure they meet business objectives. Support clients through product configuration decisions, acceptance criteria definition, and user acceptance testing. Contribute to data migration and data governance activities, ensuring quality, compliance, and seamless system transitions. Serve as a trusted advisor to clients by delivering clear insights, process improvements, and best practice recommendations Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution. Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.     Skills and attributes for success   A proactive, detail‑oriented professional who thrives in fast‑paced, dynamic environments. Strong business acumen combined with deep expertise in life and annuity insurance domains. Ability to collaborate effectively and bridge the gap between business needs and technology solutions. A strategic problem‑solver who challenges assumptions and recommends innovative, future‑ready approaches. A committed team player focused on delivering value, driving transformation, and building lasting client relationships     To qualify for the role, you must have   Bachelors degree in related technology field (Computer, Engineering, Science, etc.) Approximately 5 to 10 years of experience working in Life & Annuity insurance domain.     Additionally, You’ll Also Have   Hands‑on experience with policy lifecycle processes and insurance operational workflows. Ability to produce high‑quality process maps, data flows, and requirement documentation. Proficiency in managing multi‑vendor engagements and navigating complex project environments. Analytical mindset with the ability to interpret data, identify gaps, and propose practical solutions. Excellent communication and facilitation skills for client‑facing interactions. Ability to collaborate effectively with technical, functional, and business stakeholders.     Ideally, good to have   Experience working on data migration projects and applying data governance best practices. Knowledge of insurance COTS platforms such as FAST, ALIP, OIPA, wmA etc Certifications such as AAPA or LOMA. Understanding of upstream and downstream integrations across the policy lifecycle Knowledge of project management tools like JIRA, TFS, Azure DevOps     What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.     Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.     Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.   “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Role: Technology Lead - IdentityNow   Job Summary The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation.   Key Responsibilities Should have experience on IdentityNow SaaS solution L2/L3 support Will be responsible for applications onboarding Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls. Partner with Product Management to ensure your team has clear tactical and strategic backlogs Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt Recruit, coach, develop, and motivate high performing engineers Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers An exceptional mentor and leader with a passion for continuous improvement Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM) Experience in technologies, such as Java, Ldap, RDBMS and Linux. Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache) Experience in development configuration of standard custom IAM integrations using java or other major scripting languages. Experience in hands on development, estimations, sizing and custom IAM integrations. Advanced documentation and presentation skills and well-versed with SDLC process. Exposure to process frameworks and methodologies. Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model. Automating of manual tasks performed by administration team. Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion. Troubleshoot IdentityNow Issues   Qualifications Education Bachelor or college degree in related field or equivalent work experience   Work Experience 5-10 years’ experience   Skills Expertise: IdentityNow managed support experience and application onboarding Knowledge on Java, Scripting knowledge like PowerShell, Perl etc. Good soft skills i.e., verbal & written communication, technical document writing etc. Exposure to global security standards e.g., PCI, SOX, HIPAA etc. Prior experience working in remote teams on global scale. Customer orientation skills.   Certification: SailPoint Certified IdentityNow Engineer (Good to have)   Work Requirements: Willingness to be on call support Willingness to work in 24*7 rotational shifts as required   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionREQ ID - 1723637 The opportunity : Senior Project Consultant-GOV-SaT-SaT - TCF - Infrastructure Advisory - Kolkata GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function. To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. SaT : The Government and public sector transactions services is part of EY's Government & Public Sector (GPS) Services which is a network of highly skilled professionals from assurance, tax, transaction and advisory services, devoted to serving the government and public sector organizations and institutions.  The practice combines private sector leading practice with an understanding of the public sector’s diverse needs, focused on delivering improved public services. Government and public sector transactions services, sits under EY’s Transaction Advisory Services practice, a market-leading, multi-disciplinary team, working with leading businesses across a range of industries. This practice is in a unique position to deliver implementable strategies given the firm’s sector depth, transaction perspectives, and operational insights.  The practice provides experience working with various sectors such as, Transport, Social & Health care, Education, Urban & Infrastructure, Economic Development Advisory , Water waste & Sanitation, Power & Utilities and Public Finance & Management. SaT - TCF - Infrastructure Advisory : Strategy and Transactions enables clients to reimagine ecosystems, reshape portfolios and reinvent for a better future. Using our Capital Agenda framework, we work with clients to find answers to today’s toughest strategic, financial, operational and commercial questions. We help corporates, private equity, governments, sovereign wealth funds, private and family businesses, and educational institutions with their key financial issues. From portfolio review and capital allocation processes to financial planning analytics and decision support, we have the people, analytics and tools to better allocate capital. Our team helps clients manage their risk/return trade-offs to support them with better decision-making around financing and capital efficiency. Whether clients are preserving, optimizing, raising or investing, our Connected Capital Solutions (CCS) are our five go-to-market offerings that help drive competitive advantage and increased returns through improved decision-making. The CCS include Strategy, Corporate Finance, Buy and Integrate, Sell and Separate and Reshaping Results, and are underpinned by our Connected Capital Technologies. Our key focus areas are - Investment Banking Advisory, Valuations, Modeling and Economics, Transaction Diligence,  Restructuring and Turnaround Services, Project Finance and infrastructure, EY Parthenon - Strategy and EY Parthenon - Execution. Your key responsibilities Technical Excellence   Support financial monitoring of funds for Central Sponsored Schemes of Govt. of India, Also able to overview the management of expenditure booking and utilization reporting. Assist in preparation and scrutiny of financial statements, UC-related inputs, fund-position notes and financial review reports. Coordinate with divisions/districts on expenditure data, reconciliation, outstanding issues and compliance requirements. Support monitoring of central/state share, component-wise utilization and financial progress of schemes. Able to assist client in preparation of budget notes, fund requirement statements and financial projections. Support finance-related reporting under JJM-IMIS and other departmental systems. Assist in SNA/SPARSH-related processes, fund-flow monitoring and documentation, wherever required. Support in preparing the responses to audit queries, review observations and finance-related data submissions.   Skills and attributes To qualify for the role you must have Qualification Master in Business Administration (Finance) Master of Commerce Experience government programme finance, public financial management, expenditure monitoring, audit support or infrastructure/project finance (5+ Years) What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach. What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now

Job DescriptionRequisition Id: 1695189   As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Associate Consultant-GOV-Tech Consulting-CNS - TC - Technology Strategy & Transformation - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function. To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - TC - Technology Strategy & Transformation : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.  In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale. Your key responsibilities Technical Excellence   Demonstrated understanding of technology strategy frameworks to drive client transformation initiatives. Proficient in analyzing client requirements to tailor technology solutions that enhance operational efficiency. Experience in leveraging digital technologies to optimize business processes and drive strategic outcomes. Skilled in conducting market research and competitive analysis to inform strategic technology decisions. Ability to collaborate with cross-functional teams to implement technology solutions that align with client objectives.   Skills and attributes To qualify for the role you must have Qualification Bachelor of Technology in Computer Science Bachelor of Technology in Mechanical Engineering Bachelor of Engineering in Electrical Bachelor of Business Administration Bachelor of Computer Applications Master of Business Administration Master of Computer Applications Experience Backend Development (3+ years) Frontend Development (2+ years) Full Stack Development (4+ years) Cloud Architecture (5+ years) Project Management (6+ years) IT Infrastructure Management (5+ years) Software Architecture (6+ years) What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach. What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now

Job DescriptionN/A

Job DescriptionREQ ID -  1723638 The opportunity : Senior Project Consultant-GOV-SaT-SaT - TCF - Infrastructure Advisory - Kolkata GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function. To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. SaT : The Government and public sector transactions services is part of EY's Government & Public Sector (GPS) Services which is a network of highly skilled professionals from assurance, tax, transaction and advisory services, devoted to serving the government and public sector organizations and institutions.  The practice combines private sector leading practice with an understanding of the public sector’s diverse needs, focused on delivering improved public services. Government and public sector transactions services, sits under EY’s Transaction Advisory Services practice, a market-leading, multi-disciplinary team, working with leading businesses across a range of industries. This practice is in a unique position to deliver implementable strategies given the firm’s sector depth, transaction perspectives, and operational insights.  The practice provides experience working with various sectors such as, Transport, Social & Health care, Education, Urban & Infrastructure, Economic Development Advisory , Water waste & Sanitation, Power & Utilities and Public Finance & Management. SaT - TCF - Infrastructure Advisory : Strategy and Transactions enables clients to reimagine ecosystems, reshape portfolios and reinvent for a better future. Using our Capital Agenda framework, we work with clients to find answers to today’s toughest strategic, financial, operational and commercial questions. We help corporates, private equity, governments, sovereign wealth funds, private and family businesses, and educational institutions with their key financial issues. From portfolio review and capital allocation processes to financial planning analytics and decision support, we have the people, analytics and tools to better allocate capital. Our team helps clients manage their risk/return trade-offs to support them with better decision-making around financing and capital efficiency. Whether clients are preserving, optimizing, raising or investing, our Connected Capital Solutions (CCS) are our five go-to-market offerings that help drive competitive advantage and increased returns through improved decision-making. The CCS include Strategy, Corporate Finance, Buy and Integrate, Sell and Separate and Reshaping Results, and are underpinned by our Connected Capital Technologies. Our key focus areas are - Investment Banking Advisory, Valuations, Modeling and Economics, Transaction Diligence,  Restructuring and Turnaround Services, Project Finance and infrastructure, EY Parthenon - Strategy and EY Parthenon - Execution. Your key responsibilities Technical Excellence   Support financial monitoring of funds for Central Sponsored Schemes of Govt. of India, Also able to overview the management of expenditure booking and utilization reporting. Assist in preparation and scrutiny of financial statements, UC-related inputs, fund-position notes and financial review reports. Coordinate with divisions/districts on expenditure data, reconciliation, outstanding issues and compliance requirements. Support monitoring of central/state share, component-wise utilization and financial progress of schemes. Able to assist client in preparation of budget notes, fund requirement statements and financial projections. Support finance-related reporting under JJM-IMIS and other departmental systems. Assist in SNA/SPARSH-related processes, fund-flow monitoring and documentation, wherever required. Support in preparing the responses to audit queries, review observations and finance-related data submissions.   Skills and attributes To qualify for the role you must have Qualification Master in Business Administration (Finance) Master of Commerce Experience government programme finance, public financial management, expenditure monitoring, audit support or infrastructure/project finance (5+ Years) What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach. What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now

Job Description At EY, we’re all in to shape your future with confidence.   We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.    Join EY and help to build a better working world.      Consultant - Capital Assets and Analytics Services – Corporate Tax   The opportunity   Our Capital Assets practice is a unique specialist team within the EY Tax practice and is one of the fastest growing parts of the firm. The team focuses on the use of emerging technology to assist clients with the management and reporting of their assets and capital expenditure. We are looking for talented people to work on the creation, deployment and ongoing management of diverse new technologies to assist with opportunities in tax accounting or legal analysis, financial modelling, asset life cycle costing, the use of AI in processing structured and unstructured data, improve the performance of our client’s business.   The team presents great opportunities for those that have strong analytical and client business skill sets.   This role is based in Warrang – Sydney.   Your key responsibilities   IIn this role, you’ll use leading technology to transform, integrate, analyse and visualise data, with a focus on capital assets, while developing practical solutions that drive better business and tax outcomes.   In particular, you will be involved in the following:    Use analytical software to access, transform, integrate, analyse and visualise client data across a range of project and asset information. Apply the latest analytic and automation tools and technologies and focus on: Automation procedures within the physical asset base and ledger systems of our clients. Artificial Intelligence programs to automate processes and make decisions relating to complex rules-based environments.  Digital cloud-based platforms enabling a new generation of data analytics and services that can be provided across the business of our clients. Apply tax, accounting and commercial principles to the asset capitalisation processes of our clients Assist in the review and management of fixed assets data (including tax and accounting fixed asset registers) and asset capitalisation processes for our clients. Deliver results by using data analytics to deal with large, disparate volumes of data, to gain crucial insights regarding a client’s capitalisation processes quickly from a tax and accounting perspective. Establish relationships with internal and external stakeholders including client personnel at appropriate levels and consistently deliver quality client services. Work and collaborate in a team focused environment to drive high-quality work products within expected timeframes and on budget. Working directly with our clients, you will help to enhance their ability to use and interpret project and asset information, as well as providing input into their strategic initiatives and programs. Applying the latest data management strategies to assist our clients (particularly government) understand the condition and business requirements of their large asset portfolios.    Skills and attributes for success   A demonstrated understanding of data management and transformation. Proficiency in MS Excel and data visualisation tools (e.g. Power BI). A strong enthusiasm for technology, including working with large data sets and continuing to build new methodologies, applications and analytical skills. A proactive, curious approach to problem-solving and learning new capabilities. A demonstrated ability to clearly and concisely present data, conclusions, and recommendations such that they bring insight and improve clients' decision-making processes. A genuine interest in using emerging technologies to transform how clients interpret, visualise and act on business information. A degree in any of the following: Commerce, Accounting, Economics, Business, Law, Mathematics, Computer Science, Information Systems, Data Science, Actuarial Studies, Engineering, Statistics, or a related discipline.   Ideally, you’ll also have:    An interest in tax technical and legal research to develop a broad understanding of corporate tax, in particular, the core capital allowances principles.  Working knowledge of relational and non-relational databases and an ability to understand how data is collated and extracted from various sources.  An interest in augmenting new technologies such as data analytics, robotics and digital platforms to complex legal, tax, modelling, accounting and general business consulting and problem-solving exercises.  An ability to juggle multiple priorities and resolve complex situations quickly and independently.  Ability to work and collaborate effectively and efficiently in a team focused environment.    You don’t need to tick every box. We’re interested in your aptitude, attitude and willingness to learn.   If you’re curious, motivated and excited by the opportunity to use analytics and technology to solve complex client challenges, we’d like to hear from you. You’ll have the autonomy to make an impact, the support to keep building your career and the opportunity to strengthen client relationships while helping transform how tax work gets done. If you’re ready to bring fresh thinking to tax, analytics and innovation, this could be your next step with confidence.     What we can offer you   At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more.   Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy. A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including up to 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits     Salary: We offer a competitive salary which is open to negotiation depending on skills and experience.   Acknowledgement of Country   EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous   Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.   Are you ready to shape your future with confidence? Apply today. #LI-Hybrid EY | Building a better working world    Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.   © 2026 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved.

Job DescriptionAt EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.   Position Title:  SAP Commissions Comp Plan specialist   About Global Delivery Services   Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.   Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.   Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.   Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.   Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.     The Opportunity   We are seeking a strong SAP Commissions Compensation Plan specialist for one of our ongoing migration/transformation project being delivered for a strategic customer     Your Key Responsibilities   Plan Configuration: Build and maintain incentive compensation plans, including complex sales rules, bonuses, and multipliers, using the SAP drag-and-drop interface. Data Management: Manage participant data, organizational hierarchies, and transaction data loads. Pipeline Calculation: Configure and run the calculation pipeline (Stagehooks) to calculate earnings, and generate final payments for payroll. System Testing: Perform User Acceptance Testing (UAT) to validate that calculations match compensation design documents. Support & Reporting: Analyze sales performance, create custom reports and dashboards, and resolve disputes using built-in inquiry tools.      Typical Activities   Creating and updating formulas, Rate Tables, and Lookup Tables. Setting up Plan Document Automation to send commission statements to employees. Modeling future compensation scenarios to understand cost impacts.      Compensation Plan Components Handled   Credit Rules: Allocating transactions to the correct sales rep. Measurement Rules: Aggregating credits to measure quota attainment. Incentive Rules: Calculating earnings based on measurements. Deposit Rules: Determining payment timing and payout details   Skills and attributes for success   Experience: 5+ years of experience with SAP Commissions/Callidus Cloud configuration. Technical Proficiency: Strong SQL skills for data validation and troubleshooting. Domain Knowledge: Understanding of incentive compensation management principles. Data Integration: Experience with data integration methods such as API, CDL files, or SAP CPI.     What we offer you   At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.   Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.   EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Vendor Management Associate (Staff )   EY Business Management Office (BMO) team is seeking a detail-oriented Vendor Management Associate to support vendor coordination, procurement tracking, invoice processing, payment follow-ups, and documentation for the organization. This role is suited for a professional with around 2 years of experience who can work with internal teams, maintain accurate trackers, and support day-to-day vendor and invoice management activities under guidance from senior team members.     The opportunity   This role offers an opportunity to build practical experience in vendor management, procurement support, invoice processing, finance coordination, and workflow tracking in a global business environment.     Key responsibilities   Support vendor onboarding, documentation, and maintenance of vendor records and trackers. Assist with procurement requests, PO tracking, Portal updates, BRIDGE submissions, and related workflow follow-ups. Support invoice processing by reviewing invoice details, matching invoices with PO and Goods Receipt information, and coordinating approval follow-ups. Track invoice status, payment timelines, open items, and basic queries with AP, Finance, vendors, and business stakeholders. Maintain basic reports and status updates for vendor spend, open requests, invoices, and pending actions, escalating delays when needed.     Skills and attributes for success   Around 2 years of experience in vendor management, procurement support, invoice processing, finance operations, or a related business support role. Good working knowledge of Excel, Outlook, PowerPoint, and basic tracking/reporting tools. Strong attention to detail with the ability to review invoice information, maintain accurate documentation, and follow up on open items. Good communication skills and ability to collaborate with internal stakeholders under guidance.     What we look for   We are looking for an organised and dependable Staff  professional who can manage assigned tasks, maintain accurate trackers, support invoice and payment follow-ups, and learn internal vendor management and procurement processes quickly.   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionAt EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.   Service line - Position Title: Consulting – SAP Commissions Comp Plan specialist At EY, we’re all in to shape your future with confidence.   We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.   Join EY and help to build a better working world.     About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.   The Opportunity We are seeking a strong SAP Commissions Compensation Plan specialist for one of our ongoing migration/transformation project being delivered for a strategic customer   Your Key Responsibilities Plan Configuration: Build and maintain incentive compensation plans, including complex sales rules, bonuses, and multipliers, using the SAP drag-and-drop interface. Data Management: Manage participant data, organizational hierarchies, and transaction data loads. Pipeline Calculation: Configure and run the calculation pipeline (Stagehooks) to calculate earnings, and generate final payments for payroll. System Testing: Perform User Acceptance Testing (UAT) to validate that calculations match compensation design documents. Support & Reporting: Analyze sales performance, create custom reports and dashboards, and resolve disputes using built-in inquiry tools.    Typical Activities Creating and updating formulas, Rate Tables, and Lookup Tables. Setting up Plan Document Automation to send commission statements to employees. Modeling future compensation scenarios to understand cost impacts.    Compensation Plan Components Handled Credit Rules: Allocating transactions to the correct sales rep. Measurement Rules: Aggregating credits to measure quota attainment. Incentive Rules: Calculating earnings based on measurements. Deposit Rules: Determining payment timing and payout details   Skills and attributes for success Experience: 5+ years of experience with SAP Commissions/Callidus Cloud configuration. Technical Proficiency: Strong SQL skills for data validation and troubleshooting. Domain Knowledge: Understanding of incentive compensation management principles. Data Integration: Experience with data integration methods such as API, CDL files, or SAP CPI.   What we offer you At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.  Are you ready to shape your future with confidence? Apply today.   To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.  Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.  “We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          SAP BTP Developer - BTP, CDS, RAP, Fiori (Senior)     Job purpose: (part of description)   Build and extend Fiori applications using BAS Apply SDLC guidelines for all phases of solution implementation Provide UI design guidance including security considerations Immediate hot fixes on critical issues and configurations.     Your client responsibilities: (part of description)   We're looking for 5 + years of an experienced SAP developer who knows their way around SAP technologies like SAP Business Technology Platform (BTP), Core Data Services (CDS), ABAP RESTful Application Programming (RAP), and SAPUI5/ Fiori. Your job is to build and improve SAP applications using these tools.:.     We are looking for the candidates with the following: (Qualifications)   BE/BTech/MCA with a sound industry Relevant experience of 3-5 years     You will need to have:(Core Competencies)   Mandatory skills:   Experience in SAPUI5 and Fiori elements-based apps and extension in front end Experience in development of Core Data Services (CDS). Development of OData Services. Experience in developing and consuming RESTful services using ABAP RAP framework to expose SAP data to external systems and applications. Experience in developing Fiori Elements based apps and extension in front end Experience in extending standard Fiori applications Basic of ABAP Basic understanding of SAP BTP and services Good to have experience in S/4 key user extension, developer extension and Side-by-Side extensions using SAP BTP Excellent analytical skills, problem-solving abilities, and attention to detail. Effective communication skills with the ability to interact with stakeholders at all levels. Proven ability to work independently as well as part of a team in a collaborative environment. SAP certifications in relevant technologies (e.g., SAP Certified Development Associate) preferred but not required.     Preferred skills:   Experience with SAP Gateway and HANA Cloud Connector Experience in ABAP and BAdI implementations OData provisioning experience Experience in ABAP,OO ABAP and BAdI implementations Knowledge and Understanding on testing OData services. Experience with SAP Workflow     EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionRequisition Id: 1722860   As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Manager-GOV-Tech Consulting-CNS - TC - Technology Strategy & Transformation - New Delhi GOV : Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It also means realizing a wider vision of relationships and business models that will redesign how public services function. To achieve this vision, we help clients balance strategic choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align with our client priorities. We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens. CNS - TC - Technology Strategy & Transformation : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.  In Tech Consulting, we are transforming businesses through the power of people, technology and innovation. It places humans@center, leverages technology@speed and enables innovation@scale. Your key responsibilities Technical Excellence   Strong understanding of technology strategy and transformation concepts within government or public sector environments. Ability to assess current-state technology landscapes and define target-state architectures and roadmaps. Proficient in translating business and operational requirements into actionable technology solutions. Experience in supporting technology consulting engagements through research, analysis, and structured problem-solving. Capable of preparing clear strategic recommendations, transformation plans, and executive-level presentations.   Skills and attributes To qualify for the role you must have Qualification Bachelor of Technology in Computer Science Master of Computer Applications Master of Business Administration Experience Software Architecture (6+ years) IT Infrastructure Management (5+ years) Network Engineering (4+ years) Product Management (4+ years) Project Management (6+ years) What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach. What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now

Job DescriptionAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.          Vendor Manager – Senior EY  Business Management Office (BMO) team is seeking a highly capable Vendor Manager to support the organization. This role will function as a strategic partner to business stakeholders, ensuring effective vendor lifecycle management, procurement governance, and financial compliance across engagements. The Vendor Manager will work closely with Procurement, Finance, Accounts Payable (AP), and business teams to manage vendor onboarding, contracting, invoicing, and payment processes while ensuring alignment with EY policies and controls.   The opportunity This role will establish trusted relationships with stakeholders and suppliers, enabling efficient vendor engagement and operational excellence. The individual will drive procurement workflows, oversee vendor performance, and ensure seamless coordination across Portal, BRIDGE, AP, and Finance teams.   Your key responsibilities Vendor Management & Governance Manage end-to-end vendor lifecycle including onboarding, due diligence, contract execution, and performance management. Ensure compliance with EY policies, risk frameworks, and vendor governance standards. Act as the primary point of contact for vendors and internal stakeholders. Maintain complete, accurate, and audit-ready vendor documentation.   Procurement & Intake Management Lead procurement activities for software, services, and staffing through EY intake systems. Drive sourcing support including requirement validation, supplier coordination, and commercial alignment. Ensure timely creation of Purchase Orders (POs) post contract execution. Partner with procurement teams to ensure pricing competitiveness and contract compliance.   Portal & Workflow Management Manage Portal requests ensuring accurate submission of requestor details, engagement codes, and vendor information. Coordinate with stakeholders for timely Goods Receipt (GR) completion and invoice approvals. Monitor notifications and drive closure of pending actions. Track Portal lifecycle and ensure adherence to timelines and SLAs.   BRIDGE & Risk Compliance Facilitate BRIDGE requests and ensure completion of required risk assessments (IRA and related controls). Collaborate with risk teams to resolve queries and secure approvals. Maintain audit documentation and ensure compliance readiness. Proactively identify and mitigate vendor-related risks.   Accounts Payable (AP) & Invoice Management Oversee invoice validation, dispute resolution, and payment processing with AP teams. Ensure invoices align with contract terms, POs, and Goods Receipts. Support accruals, month-end, and year-end close processes. Drive timely approvals to avoid payment delays and escalations.   Financial Oversight & Reporting Track vendor spend against budgets and forecasts. Support financial planning, accruals, and reporting. Provide insights into cost optimisation and vendor utilisation. Highlight financial variances and risks.   Stakeholder Collaboration Partner with EYP leadership, Consulting, Procurement, and Finance teams. Provide updates on vendor status, risks, and opportunities. Drive resolution of cross-functional issues.   Process Improvement Identify opportunities to streamline procurement, Portal, and AP processes. Drive automation and efficiency initiatives. Enhance systems, controls, and reporting frameworks.   Skills and attributes for success Strong expertise in vendor management and procurement processes. Experience with Portal, BRIDGE, and invoice lifecycle management. Understanding of Accounts Payable and accrual processes. Ability to manage multiple priorities and stakeholders. Excellent analytical and problem-solving skills. Strong communication and stakeholder management skills. High attention to detail and compliance mindset. What we look for We are seeking a highly organised and detail-oriented professional with strong vendor management expertise and a proactive approach. The candidate should demonstrate ownership, drive process improvements, and collaborate effectively across global teams while ensuring compliance and operational excellence.   EY | Building a better working world    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.     Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.     Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Job DescriptionRequisition id: 1724469    Industrial Trainee conversion

Job DescriptionAt EY, we’re all in to shape your future with confidence.  We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.   Full Stack Developer – Senior Consultant (Python | Azure | PostgreSQL/PostGIS | React | Optimization Systems)   Role Summary A Full Stack Senior Consultant is responsible for designing, developing, and supporting end to end solutions across frontend, backend, optimization engines, and Azure cloud infrastructure for the Drill & Blast System (DBS). The role requires strong technical depth, solution ownership, and the ability to translate complex domain requirements into scalable, production ready systems. The Senior Consultant operates as a technical owner at feature or workstream level, mentor to consultants, and key contributor to architectural decisions.   Key Responsibilities Backend & API Development Design, develop, and maintain RESTful APIs using Python (Flask). Implement domain driven backend logic for: Blasts, drill/blast domains, pattern designs, charge rules Environmental controls, sensitive sites, simulations, optimization jobs Manage spatial data workflows using PostgreSQL with PostGIS. Write and optimize database queries, migrations, and schemas. Integrate backend services with external systems (e.g., Vulcan, Foundry, MAS, ArcGIS, IHMP). Ensure API security, reliability, and performance.   Frontend Development Develop and enhance React (TypeScript) single page applications. Build performant and maintainable UI using: React 19, Vite, TanStack Router & Query, Zustand D3.js for spatial and geometry based visualization Integrate frontend components with backend APIs. Ensure usability, responsiveness, and correctness of spatial visualizations. Follow design system standards and UI best practices.   Optimization & Algorithm Integration Integrate and support optimization engines (Python based) for blast pattern design. Work with optimization workflows involving: NumPy, SciPy, Shapely Kuz Ram fragmentation models Constraint based geometric solvers Coordinate execution of long running optimization jobs. Analyze and troubleshoot optimization failures and edge cases.   Azure Cloud & Background Processing Build and manage services deployed on Azure App Service, Azure Functions, and Static Web Apps. Implement background jobs and schedulers (e.g., availability checks, geology hardness jobs). Configure Application Insights and OpenTelemetry for monitoring and diagnostics. Troubleshoot production issues using logs, telemetry, and metrics. Support environment specific deployments (dev, qa, uat, prod).   Infrastructure & DevOps Contribute to IaC using Bicep and PowerShell. Work with Azure DevOps pipelines for CI/CD: Build, deploy, integration testing, security scanning Support automation scripts and operational pipelines. Ensure secure configuration of secrets, authentication, and environments.   Quality, Testing & Governance Write and maintain unit, integration, and end to end tests. Support Postman collections and integration test suites. Participate in code reviews and enforce engineering standards. Ensure delivery meets performance, security, and maintainability expectations.   Technical Leadership & Collaboration Own delivery of assigned features or technical workstreams. Mentor Consultants and support junior developers. Participate in architecture and design discussions. Collaborate with product owners, domain experts, QA, and operations teams. Provide effort estimations and technical risk assessments.   Problem Solving Skills Ability to design and reason about complex distributed systems. Strong debugging capability across frontend, backend, database, and cloud layers. Analytical thinking for spatial data, optimization logic, and domain workflows. Proactive identification of performance, scalability, and reliability risks. Ability to resolve production issues under operational constraints.   Technical Skill Set Backend Python (Flask), REST APIs PostgreSQL / PostGIS (spatial data) Database migrations (Flyway or equivalent) Microservices and integration patterns   Frontend React, TypeScript Vite, TanStack Router & Query Zustand D3.js (SVG, spatial visualization)   Optimization Python based optimization engines NumPy, SciPy, Shapely Constraint solving and geometry based logic   Azure & DevOps Azure App Service, Azure Functions, Static Web Apps Application Insights, OpenTelemetry Azure DevOps Pipelines Bicep, PowerShell (IaC) Git based workflows   Security & Authentication Azure AD / MSAL Secure API and service to service communication   Senior Consultant Expectations Works independently with minimal supervision. Takes end to end ownership of technical deliverables. Leads by example through high quality hands on contribution. Influences technical decisions within the program. Coaches others and elevates overall team capability. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.