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Myntra

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    Senior Software Engineer (Backend) -Storefront                            About Team Myntra’s Engineering team builds the technology platform that empowers our customers’ shopping experience and enables the smooth flow of products from suppliers to our customers’ doorsteps. We work on areas such as building massive-scale web-applications, engaging user-interfaces, big-data analytics, mobile apps, workflow systems, inventory management etc. We are a small technology team where each individual makes a huge impact. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive e-commerce platform. You will be a part of: Storefront (SF) If you are enthusiastic to work on Myntra Storefront customer facing technology platform built for extremely high scale, working on cutting-edge open source technologies, designing & architecting highly performant fault tolerant systems serving 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events then Myntra Storefront is the right place to be. To manage 10s of Millions of requests each day scaling to 100s of millions of requests on high sale events Myntra SF Engineering team builds the technology platform that personalizes our customer’s shopping experience and enables the smooth flow of products from suppliers to our customers’ doorstep. We work on areas such as building massive-scale mobile and web-applications, engaging user-interfaces, user personalization, recommendation & social commerce platforms, content systems, payment systems, search systems, imaging and visualization systems for products etc. We are a technology team where each individual has a huge impact and get to experience the delight of your hard labor & tech excellence being visible to real users. You will work closely with the business in shaping our product and serve hundreds of millions of Indians! You will have the opportunity to be part of a rapidly growing SF organization and gain exposure to all the parts of a comprehensive ecommerce platform. The SF team at Myntra operates within distinct verticals which are (Storefront – Services Platform, Storefront Platforms for personalization & Store Channels (Client Apps-Android/iOS/MWeb/Desktop). Roles and Responsibilities    Write maintainable/scalable/efficient code. Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, unit-testing, code reviews etc. Follow release cycles and commitment to deadlines. Qualifications & Experience Experience level of 3 to 5 years of experience in very large scale applications. Fair understanding in problem solving skills, data structures and algorithms. Experience with distributed systems handling large amounts of data. Fair understanding in coding skills in Java/J2EE, Web technologies, RDBMS/messaging.
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    Social Media Lead, Marketing As the Social Media lead for Myntra, you will be responsible for developing and executing a comprehensive social media strategy to enhance brand consideration, drive engagement, and positively impact key business metrics. You will lead a team of social media specialists and collaborate closely with cross-functional teams to create compelling and cohesive social media campaigns. You will leverage your fashion forward creative bent of mind to experiment with content and formats to push the boundaries of organic engagement. Role &Responsibilities: ● Conceptualize and execute a strategic social media plan to achieve business objectives, including brand consideration, audience growth, engagement, and conversion. ● Build and manage an anchor calendar for social handles (incl Insta, FB, X, YT, Snap) keeping up with the latest social trends and conversations, to drive organic engagement ● Collaborate with internal cross functional teams (Marketing, Category, App marketing, PR) and external agencies to align social media campaigns with other initiatives, promotions, and product launches. ● Monitor social media trends, tools, and best practices, incorporating innovative strategies to stay ahead of the competition. ● Analyze performance metrics and KPIs to track the effectiveness of social media campaigns, identify areas of improvement, and make data-driven decisions. ● Lead and manage a team of social media specialists, providing guidance, feedback, and mentorship to optimize performance and drive results. ● Stay up-to-date with the latest trends in fashion, social media, and technology to inform strategy and content creation. ● Cultivate and maintain relationships with influencers, brand ambassadors, and partners to amplify brand reach and engagement. Qualifications: ● Master’s degree in Marketing, Communications, or related field ● Proven experience (5+ years) in social media management, preferably in the fashion or ecommerce industry. ● Demonstrated success in developing and executing social media strategies that drive engagement, brand awareness, and sales growth. ● Strong leadership skills with the ability to inspire and motivate a team in a fast- paced environment. ● Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross functional teams ● Deep understanding of social media platforms, analytics tools, and emerging trends. ● Creative thinker with a passion for fashion and a keen eye for visual aesthetics. ● Proven ability to multitask, prioritize, and manage time efficiently ● Experience working in a startup or fast-growing environment is a plus.
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    Senior Manager - Category Management BPC About Team The Beauty & Personal care category is one of the focused categories of the platform which is poised for tremendous growth in terms of business and team structure. Beauty and Personal Care is a pivotal bet for Myntra in the years to come and hence a place full of exciting opportunities and great learning. Roles & Responsibilities Role: Act as the ‘business owner’ for assigned categories, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives) Developing and executing strategies for the assigned category to drive growth, increase market share, and enhance the customer experience. Guide commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance Managing the entire product lifecycle, from sourcing and selection to inventory management and clearance. Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide customers with an unparalleled shopping experience Leading and developing a team of professionals, setting clear expectations, and providing guidance to achieve business objectives Qualifications & Experience      4+ Years of strategy experience in category management /brand management Experience in beauty category management is desirable Ability to think and react in a high-energy, fast-paced environment Experience in vendor negotiations, pricing and promotion, inventory management, and product development You focus on the results that benefit the customer, whether directly or indirectly. You earn the trust and respect of the team and build positive working relationships by consistently making good decisions, keeping commitments, treating others and their ideas with respect MBA with relevant business experience Regards, Chaitra K N
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    Manager- Sourcing  Roles and Responsibilities ● Executes seasonal and short-term sourcing plans, utilizing knowledge of apparel sourcing to meet line financial, customer service, quality, aesthetic, safety and terms-of-engagement requirements.  ● Must communicate capacity and price requirements to meet line margin and delivery requirements. ● Must be able to provide alternatives to merchandising/design teammates to meet commercial requirements at the most competitive cost.  Identify and enable opportunities to leverage library of components, fits, and sources. ● Would be involved in product execution from sketch to delivery, including fabrication alternatives, garment engineering, sample management. ● Develops, manages and coaches a high-performing vendor team, ensuring current and future business needs are met.  ● “Go To Market” Accountability:  Responsible for accurately tracking adoption rates, delivery of photoshoot/catalogue/PP samples to meet required targets.  Is accountable for driving team to meet GTM deadlines.  Uses communication and negotiation skills to influence Design and buying/Merchandising partners to achieve GTM milestones. ● Analyse and calculate costs of procurement and suggest methods to decrease expenditure. Qualifications & Experience ● 4-7 years of proven work experience in Sourcing – Product Development. ● Familiarity with sourcing and vendor management and relevant category. ● Understanding of market dynamics and sound business judgement. ● Ability to negotiate and sustain networking relationships. ● Comfortable with figures and in collecting, analysing and interpreting data. ● Degree in garment textiles is good to have.
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    Footwear Designer: As a Footwear designer you will be working in the design & development team responsible for designing and developing products (Men’s & Women’s footwear) that are trendy and fashionable for the international and domestic brands. Design Development: •Generate design concepts based on design briefs or product initiations. •Create design concepts, print designs, renders of product designs, using computer-aided design (CAD) software and other tools. •Develop and maintain design specifications, technical drawings, and documentation for product designs. • Color, Material, and Finish Selection: •Research, analyze, and identify appropriate colors, materials, graphics and finishes in line with design concepts, market trends •Creating story boards, color palettes in line with category, product and brand. • Collaboration and Communication: •Collaborate with cross-functional teams buying, sourcing and vendors on need base. •To translate design solutions from concept through final products Requirements: •Bachelor's/Master’s Degree in footwear/accessories Design, with 5-7 yrs of work ex. •Strong design portfolio •Proficient in Adobe illustrator/Photoshop •Excellent understanding of material properties with an ability to incorporate trend-driven insights into design concepts. •Strong attention to detail and a passion for creating visually appealing products that resonate with current market trends. •Effective communication and collaboration skills to work within a team environment. •Flexibility and adaptability to meet changing design requirements, market trends, and consumer demands. • Job location : Bengaluru Full time
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      Deputy Director - Men's Wear Design  FWD Minimum 10+ years work experience in Men's Wear Designer for Fast Fashion Brands and global fashion trends About Team A young team of enthusiastic and passionate designers supported with sourcing and buying functions: all working towards the common goal of making Myntra’s Streetwear brand a commercial success that is high on trend, visual appeal and yet commercial in its fashion proposition. Roles & Responsibilities Lead and Manage the entire Design vertical of a streetwear brand, directing the Men's Wear product portfolio and the design team to the next level by: Product leadership: Drive New ideas in Youth: Men’s graphics, Men’s street fashion Creative Leadership: New ideas for Concepts, Art direction for marketing, Campaign/photoshoot and it’s management, brand online catalogue representation, create quick and compelling visual software presentations Operational Leadership: Direct the team to Effectively manage all creative and parallel timelines of the brand with compelling results. Multitasking Leadership: Manage tight timelines and multiple sporadic creative asks in an organised way with clear vision and a will to get things done. Inspire , plan and guide the team to navigate the challenges and achieve impactful results. Design team Creative Leadership: Lead the Design team to new visions to achieve trend impactful achievements, drive new original ideas, trends, concepts, storytelling and global trends through the brand Managerial leadership: Direct and lead the Design team of the brand to new visions, challenges delegate efficiently and guide them in their growth and evolution Business Leadership: Thorough understanding of the online market, customer sentiments, business workings and opportunities from the POV of fashion and work proactively to make the brand’s streetwear proposition a commercial success. Openness to learning and Quick Leaner: Build quick understanding of the online world and the brand: Scope of brand, opportunities in business, scope in fashion expansion and drive proactive results. Responsible & sincere: Ability to work independently with little supervision and followup, ensuring all brand, creative and company asks are planned, followed through and fulfilled with utmost excellence. Supervise and mentor the Design vertical of a Menswear brand to further evolution Minimum 9+ years work experience in Men’s graphics/streetwear and global fashion trends. Very strong visual storyteller/ communicator: Hands on experience in creating compelling online presentations, art direction, layouts. Experience in video and animation, any other design software is a bonus. Strong t-shirt graphic background with heightened awareness of global graphic trends An end-to-end brand designer with knowledge and experience in multiple categories to lead a diverse portfolio of men’s graphics to women’s fashion  Experience in Men’s fashion/trends and Youth/ streetwear Keen interest, passion and eye in Youth fashion and global streetwear trends Organized Multitasker who can work under tight timelines and lead parallel verticals of managing the entire product portfolio and creative asks of online PVT brand. Experience in managing people in a team  Strong and salient verbal communication skills Proactive, Enthusiastic & Eager to create a legacy and drive results.  
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    Roles and Responsibilities  Role:  The Manager - Employee Relations and Compliance will be responsible for advising and consulting the  business team, HR and employees on various employee relations issues, including but not limited to  employment law, employee counseling, violations of policy, involuntary terminations, interpretation and  administration of corporate human resources policies and procedures.  Responsibilities:  Manage end to end investigations for Disciplinary, Performance issues based on principles of natural justice. Ensure all investigations are completed in time and outcome/ sanctions are effectively communicated to all the stakeholders within the defined timelines. Resolve and provide guidance for employee relations issues. Guide the HRBP/managers with the flow of the investigations wherever required. • Analyze and review the policies and processes and keep abreast with changing employment law landscape Assist in managing HR process audits and compliance related aspects Manage Performance cases and assist the Ethics team/Internal Committee/employer for POSH related cases Manage employee related disciplinary proceedings, grievances and legal issues • Collaborate with HRBPs to resolve all employee disciplinary issues in accordance with defined policies (integrity issues, sexual harassment, insubordination, falsification of documents, performance improvement plans etc.)  Assist and manage grievance redressal mechanisms as per the company policies and also define and review existing policies as applicable to keep them updated Assist in deployment of training programs for HR teams, line managers for Prevention of sexual harassment, code of conduct and other policies to enhance the ER know-how and competency levels in the organization  Assist in managing awareness programs/trainings being conducted at sites as per a defined timeline Analyze data on training programs and all compliance related data Assist in managing regulatory compliance related matters Drafting the Disciplinary letters like- Warning letters, Termination letters, etc. and sharing it with the HRBP within the agreed SLA. Maintaining ER case records and issuance of the letters, liasioning with internal teams like HR Ops, legal, Ethics, Central training team Conducting ER trainings Qualifications & Experience   Education- Qualification in Law / MBA in HR with 5-6 years of minimum experience in HR with exposure in Employee relations as a specialization. Good knowledge of employment laws and regulations Proven track record of managing complex employee relations matters Ability to identify, analyze/evaluate, and resolves ER issues and provides consultation to management. Listening, negotiation, and analytical skills necessary for coaching and counselling managers and employees. • Excellent analytical and verbal/written communication skills Regards,  Chaitra K N
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    About Team Revenue sell side or category demand management team shapes demand at a category level across customer, visibility and pricing levers. It manages day to day activities with close interaction with category buy side teams. This team is a key driver for achieving platform revenue and growth, at the same time, scaling the respective category’s revenue, by targeting a specific profitability for the category Roles &Responsibilities Role:  Define and achieve the growth strategy for your category or business units - by considering the selection available, pricing and discount targets  This role involves managing the demand generation starting from driving the traffic for the category to taking action for driving conversion – across all the external brands and Myntra Fashion Brands  This role will be a people manager role – leading a team of 10+ people in driving the demand generation for respective categories in Myntra  This role involves working with leadership team to define the future strategy for the categories Responsibilities:  You will be responsible for owning the topline and bottomline targets for the category you will be managing  Responsible for driving the revenue and growth for the categories - by growing the brands or sellers on the platform, increasing customer acquisition and retention for the categories  Responsible for driving the merchandising strategy for the categories, driving the acquisition and retention targets for the categories and CRM strategy for your categories  Responsible for driving the supply side selection metrics for your categories and driving the right selection width and depth for those categories.  Responsible for driving the go-to-market for all launches and campaigns and events for all the categories.  Responsible for the Pricing Strategy for the category.  Also you and your team are responsible for deriving insights from the data, come up with new ideas to drive the growth and pricing strategy for the category Qualifications & Experience  Master’s degree from an accredited university or college a must  8 years of total; 5+ years’ experience in e-commerce/ related fields a must  Must have led a team of 5+ people for a minimum of 2 years; must showcase ability to lead, mentor and manage high performing individuals  Must manage multiple senior stakeholders independently  High competency in written and verbal communication skills (preparation of business documentation, presenting to senior stakeholders a must)  Able to work with others in a fast-paced, team environment and to interact effectively with all levels of management.  Results oriented with excellent communication and interpersonal skills, can work individually with minimal or no supervision
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    Coordinating with different internal and external stakeholders to ensure operations run smoothly and solve issues wherever required Illustrations-  Intake / OTB management - Monitor inventory situation & plan inwards based on the DOH plan & ensure execution of RTVs Coordinating with internal stakeholders to make vendors/seller catalog live within defined timelines Coordinating with the store team for inputs related to weekly refresh, any ad hoc requests to be made live, any corrections, or any other visibility-related inputs. Coordinating with the Planning team for releasing POs for brands and ensuring the deliveries for those POs Solving different types of vendor issues through external and internal coordination. Analyze data to check performance and take proactive actions for any improvement Help with repetitive Report generation.    Requirements: Should have 1 - 2 yrs of work experience Strong analytical & numbers acumen and be comfortable generating and evaluating forecasts, metrics. Ability to multitask and showcase strong ownership across different projects Good written and verbal communication skills. Good excel skills. Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.  
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      Roles and Responsibilities Role: As Manager – Performance Marketing at Myntra, you will lead New user Acquisition, Traffic and Re-marketing initiatives for India’s largest fashion e-commerce platform. In this role, you will be driving a direct business impact in terms of new user acquisition and traffic to the platform. You will have complete ownership over the Meta, Google channels and affiliate channels to drive strategy for the performance marketing function, while controlling one of the largest budgets in the Indian industry.  You will be required to be a dynamic leader to a high performing team, with deep expertise in performance marketing, along with a strong consumer-centric and data driven approach to flourish in this role.   Responsibilities: Driving performance marketing strategy on Installs, Traffic and Remarketing Leading the Google, Social & Affiliate channels in terms of planning and operations Managing the performance marketing budget and ROI for Google, Social & Affiliate Channels New initiatives on Google, Facebook and Snapchat testing out whitelisted properties, creating deeper partnerships Leading the planning and delivery of various mid and large scale events through performance marketing Driving strategic projects along with internal and external stakeholders Have hands-on experience on reporting and analytics platforms like Google Analytics, Third-party App measurement platforms, etc Qualifications & Experience B Tech/BE or MBA from a tier 1 college6+ yrs of work experience preferred, with a minimum of 4 yrs in Digital Performance Marketing Prior experience in Google and Facebook required, across App and Web platforms Prior experience in people management Understanding of the e-commerce and fashion industry, competitive landscape Demonstrated ability in executing results, with strong attention to detail Consumer-centric mindset and ability to think strategically and tactically Quick learner and ability to work in a fast-paced and dynamic work environment
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    Roles and Responsibilities Role: As Manager – Performance Marketing at Myntra, you will lead New user Acquisition, Traffic and Re-marketing initiatives for India’s largest fashion e-commerce platform. In this role, you will be driving a direct business impact in terms of new user acquisition and traffic to the platform. You will have complete ownership over the Meta, Google channels and affiliate channels to drive strategy for the performance marketing function, while controlling one of the largest budgets in the Indian industry.  You will be required to be a dynamic leader to a high performing team, with deep expertise in performance marketing, along with a strong consumer-centric and data driven approach to flourish in this role.   Responsibilities: Driving performance marketing strategy on Installs, Traffic and Remarketing Leading the Google, Social & Affiliate channels in terms of planning and operations Managing the performance marketing budget and ROI for Google, Social & Affiliate Channels New initiatives on Google, Facebook and Snapchat testing out whitelisted properties, creating deeper partnerships Leading the planning and delivery of various mid and large scale events through performance marketing Driving strategic projects along with internal and external stakeholders Have hands-on experience on reporting and analytics platforms like Google Analytics, Third-party App measurement platforms, etc Qualifications & Experience B Tech/BE or MBA from a tier 1 college, 2-3 yrs of work experience preferred, with a minimum of 2 yrs in Digital Performance Marketing Prior experience in Google and Facebook required, across App and Web platforms Prior experience in people management Understanding of the e-commerce and fashion industry, competitive landscape Demonstrated ability in executing results, with strong attention to detail Consumer-centric mindset and ability to think strategically and tactically Quick learner and ability to work in a fast-paced and dynamic work environment
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    Director - Talent Acquisition Reports to - CHRO Role Brief: Shape our future! We're seeking a Director - Talent Acquisition to lead our Lateral recruitment efforts and build a diverse, high-performing team. We are seeking a strategic and results-oriented Talent Acquisition leader to drive all aspects of our Lateral recruitment efforts. You will be responsible for developing and implementing a comprehensive talent acquisition strategy to attract, hire, and retain top talent across all departments, including technology, business roles and lateral/leadership positions.  This crucial role will report directly to the CHRO and play a key part in shaping our company culture and driving our business goals through strategic talent acquisition. Responsibilities: Lead the development and execution of a comprehensive talent acquisition strategy aligned with business objectives. Oversee all aspects of the lateral recruitment process, from job requisition to offer acceptance, for all tech, non-tech, and leadership positions. Partner with hiring managers across departments to understand their specific needs and develop targeted sourcing strategies to attract high-caliber candidates. Implement innovative sourcing techniques and leverage technology platforms to identify and build talent pipelines for future needs. Manage and mentor a team of recruiters, providing coaching and development opportunities to ensure a high-performing talent acquisition team. Develop and maintain strong relationships with professional organizations and recruitment agencies to map and build a talent pipeline to cater to organization requirements. Champion and promote employer branding interventions partnering with internal teams to attract top talent and build a strong brand reputation and recall. Analyze recruitment metrics and measure the effectiveness of talent acquisition efforts, making data-driven recommendations for improvement. Design and implement recruitment processes to ensure a positive candidate experience throughout the hiring cycle, from initial contact to offer and onboarding. Develop and implement a strong diversity and inclusion strategy to attract and retain a diverse workforce. Manage the talent acquisition budget and ensure efficient use of resources. Stay up-to-date on industry trends and engage in external talent forums and best practices in talent acquisition. Qualifications & Skills: Master’s degree in Human Resources 15 – 20 years of experience in talent acquisition with at least 5 years in functional leadership roles. Proven track record of developing and implementing successful recruitment strategies across diverse industries and positions, including tech, non-tech, and leadership hiring. Strong understanding of the current recruitment landscape and emerging trends in talent acquisition. Experience in building and managing high-performing recruitment teams. Excellent communication, collaboration, and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently and manage multiple priorities in a dynamic and evolving work environment Experience in partnering and overseeing implementation of recruiting technology platforms is added advantage
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    Roles and Responsibilities Roles: ● Responsible to manage business portfolio for business. ● A comprehensive role which involves all aspects of business – ● Analytics, financial planning, range planning, sourcing and managing people – vendors & team. Responsibilities: ● Responsible to optimize sales for a group of products o Revenue o Margins o Growth of categories ● Range Planning o Product-Brand mapping o Product range planning for the category Planning o Effectively planning and forecasting in order to maximize profitability o Trend forecasts and implement sale plans o Financial analysis - Sales, Margin, Discount and Inventory related analysis ● Option planning o OTB working along with the central planning team ● Inventory Management o Planning for the inventory flow for entire category ● Team Management o Leading a team of designer, factory operations and sourcing ● Vendor Management o Responsible for managing vendors and building the network to ensure that o Vendor-Product Mapping o Building fabric base, printing base network and vendor base ● Supply Chain o Building processes to ensure the production happens within 30 days from concept to delivery Collaborative Partnership o Liasoning with all the brands o Co-ordinating with sales and marketing for the growth of category Qualifications & Experience ● 5-7 years of experience with Fashion Background. ● Familiarity with category management for relevant category. ● Understanding of market dynamics and sound business judgement. ● Ability to negotiate and sustain networking relationships. ● Comfortable with figures and in collecting, analysing and interpreting data.
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    The Social Media Customer Care Manager oversees the customer care operations across various social media platforms. They are responsible for maintaining a positive brand image, addressing customer inquiries and concerns in a timely manner, and ensuring excellent customer service experiences. This role involves managing a team of social media customer care representatives, developing strategies to enhance customer engagement, and analyzing metrics to measure performance and identify areas for improvement. Key Responsibilities: Team Leadership and Management: o Lead and manage a team of social media customer care representatives of 70. o Recruit, train, and onboard new team members.(Associates & Team leads) o Set clear goals and objectives for the team and individuals. o Provide coaching, guidance, and support to team members to help them perform at their best. o Conduct regular performance evaluations and provide feedback for improvement. Strategy Development and Implementation: o Develop social media customer care strategies aligned with the overall business objectives and customer service standards. o Establish processes and workflows for handling customer inquiries, complaints, and feedback on social media platforms. o Implement best practices for engaging with customers on social media and resolving issues effectively. o Continuously monitor industry trends and competitor activities to refine strategies and stay ahead. Customer Engagement and Support: o Monitor social media channels (e.g., Twitter, Facebook, Instagram, LinkedIn) for customer inquiries, comments, and mentions. o Respond promptly to customer inquiries and messages with accurate and helpful information. o Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction. o Personalize interactions with customers and maintain a friendly and positive tone in all communications. o Escalate complex issues or unresolved complaints to higher management as needed. Performance Monitoring and Analysis: o Track key performance metrics related to social media customer care, such as response time, resolution rate, customer satisfaction scores, and sentiment analysis. o Analyze data and metrics to identify trends, patterns, and areas for improvement. o Generate regular reports and insights to management to evaluate performance and make informed decisions. o Use analytics tools and platforms to gain deeper insights into customer behavior and preferences. Brand Reputation Management: o Monitor online conversations and mentions of the brand on social media platforms. o Address and manage any negative comments, reviews, or PR crises that may arise. o Work closely with the PR and marketing teams to maintain a positive brand image and reputation. o Proactively engage with customers and brand advocates to foster positive relationships and brand loyalty. Cross-functional Collaboration: o Collaborate with other departments such as marketing, sales, product, and IT to ensure a seamless customer experience across all touchpoints. o Share customer insights and feedback with relevant teams to drive product improvements, marketing strategies, and business decisions. o Coordinate social media campaigns and promotions with the marketing team to support customer engagement and acquisition efforts. Continuous Improvement: o Stay updated on emerging trends, technologies, and best practices in social media customer care. o Seek feedback from customers and internal stakeholders to identify areas for improvement. o Implement process improvements and innovative solutions to enhance the efficiency and effectiveness of social media customer care operations. Basic Qualifications  2+ years of Social Media customer care program or project management experience  Bachelors degree or equivalent
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    About Team Myntra is a dynamic work place with leapfrog opportunities to contribute, learn and grow professionally. It is a fast changing hyper growth organization which caters to daily consumer needs in fashion and constantly brings the best of fashion to India and beyond. As a true fashion authority in one of the largest online markets of the world, Myntra commands leadership in India's online fashion industry. Women's Western wear is an exciting and dynamic category at Myntra with tremendous potential for further growth & scale. The category consists of a perfect mix of big brands as well as exciting labels to work with. Being a key category, it offers great opportunities to learn & grow. Roles & Responsibilities Role:  We are looking for a category manager to manage a group of brands in a portfolio for womens footwear category.  Role includes planning selection and inventory relevant for Myntra from across brands, devising pricing and promotion along with relevant teams across Myntra to deliver the topline and bottom line expected for the portfolio  Manage and maintain relationships with vendors and brands  This is a high-impact role and needs a candidate with a self-starter mindset, creative problem solving and proven data analysis skills.  The goal is to increase sale and profitability of the assigned business to drive sustainable growth Responsibilities:  Actively pursue category management through vendor management, pricing, inventory management and sale optimization for the category and thereby for a group of products/brands falling under the assigned category  Scaling the brands and the category on the platform with continuous work across selection, catalog, marketing etc  Getting involved with commercial closures to work towards a P&L view of the business and the category  Build and maintain long-term relationships with vendors.  Liaise with pricing and marketing teams to determine competitive pricing and promotional activities for a product category.  Manage inventory levels to maximize sales, procuring additional stock, and getting rid of excess or unwanted inventory.  Help onboard new vendors/brands - business development is a must. Qualifications & Experience • 4+ years of experience in program/ project management and or/strategy from consumer internet companies. • MBA from a top tier institute. • Strong analytical and presentation capabilities (MS Excel, PowerPoint).  
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    Role – Manager Buyside (Accessories)Team – HOB Location : Bangalore About Team This is and individual contribution role, reporting into the category head for Accessories. Roles and Responsibilities: A comprehensive role which involves all aspects of Private Label buying, seller management, inventory management, cost negotiation in Accessories categories. Job Description: • Understand market trend for respective categories, verticals and adapt the same in product range. • Responsible for buying, managing, maintaining health of OR inventory for accessory category. • Responsible for managing wide seller base to deliver growth, handling pricing, range development, selection building and operational nuances. • Identify growth opportunities based on sales trends and develop selection across marketplace and OR model. • Coordinate with multiple internal stakeholders across sourcing, design, marketplace operations, KAM’s. • Good with data analytics to improve quality of selection and delivery right product at right price in right time. Qualifications and Experience: ● Any graduate or postgraduate ● Preferred from FDDI/NIFT, Ecommerce background. ● Proficient in Excel ● Excellent verbal and written communication ● Experience- 3-6 Yrs.
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    About Team Myntra is a dynamic work place with leapfrog opportunities to contribute, learn and grow professionally. It is a fast changing hyper growth organization which caters to daily consumer needs in fashion and constantly brings the best of fashion to India and beyond. As a true fashion authority in one of the largest online markets of the world, Myntra commands leadership in India's online fashion industry. Women's Western wear is an exciting and dynamic category at Myntra with tremendous potential for further growth & scale. The category consists of a perfect mix of big brands as well as exciting labels to work with. Being a key category, it offers great opportunities to learn & grow. Roles & Responsibilities Role: - Serve as a Key account manager for Brands and sellers to manage and grow their business on Myntra - Be versed with and manage inventory on OR/SOR & marketplace model - Manage end to end pricing including all cost optimization decisions for domestic as well as Cross border inventory - Planning & execution to achieve Category targets set for FWD - Understand and manage the selection as per defined pricing Grid - Manage & engage with internal stakeholders such as Demand, Tech, product & supply Chain - Responsible for handling both Womens & Mens wear selection  
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    About Team Myntra is a dynamic work place with leapfrog opportunities to contribute, learn and grow professionally. It is a fast changing hyper growth organization which caters to daily consumer needs in fashion and constantly brings the best of fashion to India and beyond. We are looking for a candidate to join us in Accessories Category – Marketplace Team. It is an exciting and dynamic category at Myntra with tremendous potential for further growth & scale. The category consists of a perfect mix of top brands as well as exciting labels to work with and offers great opportunities to learn & grow.  Roles & Responsibilities Work closely with Manager- Category to align Inventory Management & Pricing operations - Independently work to track various metrics- Lead Time, Pricing, Costs etc and escalate to the right POC - Manage catalog score by ensuring cataloging as per guidelines - Maintain reporting for OR/SOR & Marketplace inventory and pricing for effective decision making - Work closely with stakeholders in Demand - Responsible for handling both Womens & Mens wear selection
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    About Team Myntra is a dynamic work place with leapfrog opportunities to contribute, learn and grow professionally. It is a fast changing hyper growth organization which caters to daily consumer needs in fashion and constantly brings the best of fashion to India and beyond. We are looking for a candidate to join us in Accessories Category – Marketplace Team. It is an exciting and dynamic category at Myntra with tremendous potential for further growth & scale. The category consists of a perfect mix of top brands as well as exciting labels to work with and offers great opportunities to learn & grow. Roles & Responsibilities Role:  We are looking for an Associate Category Manager to manage a group of brands within the Accessories portfolio & take full ownership of it.  Role includes planning selection and inventory relevant for Myntra from across brands, devising pricing and promotion along with relevant teams across Myntra to deliver the topline and bottom line expected for the portfolio  Manage and maintain relationships with vendors and brands  This is a high-impact role and needs a candidate with a self-starter mindset, creative problem solving and proven data analysis skills.  The goal is to achieve the AOP & MOP targets for the assigned business and drive sustainable growth Responsibilities:  Actively pursue category management through vendor management, pricing, inventory management and sale optimization for the category and thereby for a group of products/brands falling under the assigned category  Scaling the brands and the category on the platform with continuous work across selection, catalog, marketing etc  Getting involved with commercial closures to work towards a P&L view of the business and the category  Managing Key Accounts - Build and maintain long-term relationships with partners  Liaise with pricing and marketing teams to determine competitive pricing and promotional activities for a product category.  Identify & bridge selection and category gaps  Program manage assigned charters within the Accessories portfolio  Help onboard new vendors/brands - business development is a must Qualifications & Experience  3+ years of relevant experience  Graduate / Post-Graduate from a reputed institute  Strong analytical and presentation capabilities (MS Excel, PowerPoint)  Proven expertise in stakeholder management, aligning with cross-functioning teams and bringing them to a consensus  Sharp business acumen and problem solving skills  Experience in marketplace business is preferred
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    Software Engineer - Platforms (SRE) About Team Cloud Platform Engineering group designs, builds and manages platforms that allow Myntra’s tech product to be secured, reliable, deployed and run at scale. These horizontal platforms leverage cloud hosting platforms and ensure all Myntra’s hostings are agnostic to Cloud vendor. We also build a number of production automation like provisioning of infrastructure at scale and manage complex access management on servers. We have developed numerous in-house tools and platforms for load/stress testing, zero trust, security and compliance, CI/CD, Observability at scale. And, we aggressively adopt from open sources and try to contribute back to the community. SRE (Cloud Infrastructure Engineering Team) This team comprises skilled SRE engineers whose prime responsibility is to automate, maintain cloud infrastructure provisioning, security, monitoring, and troubleshooting. This team uses plenty of open- source tools like Python, Ansible, Terraform, etc and also maintains its codebase for infrastructure provisioning and other automation. SRE team is also responsible for designing and implementing deployments in Azure, load balancing service, huge amount of Kubernetes clusters and controlling WAF (Akamai). This core central team is responsible for uptime and availability for Myntra’s production infrastructure in the cloud. Roles and Responsibilities Design, build and maintain central platform products to improve the security posture of Myntra Write maintainable/scalable/efficient code. Design and architect technical solutions for the developer community at Myntra Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, code reviews, etc. Follow scrum sprint cycles and commitment to deadlines. Identify security gaps in or for software platforms and incorporate them into requirements Qualifications & Experience 1 years experience in large scale application development Problem-solving and troubleshooting skills Experience with distributed systems handling a large amount of data. Experience in Python or Golang, ReactJs Hands-on experience on Linux/Unix systems, Kubernetes, GraphQL, Docker Experience in platform centric software development Understanding of security protocols at Layer 3, Layer 4, and Layer 7 Experience in cloud security, preferably on Azure Understanding of Web Technologies, NoSQL and messaging systems  
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    Senior Software Engineer (Backend) About Team Cloud Platform Engineering group designs, builds and manages platforms that allow Myntra’s tech product to be secured, reliable, deployed and run at scale. These horizontal platforms leverage cloud hosting platforms and ensure all Myntra’s hostings are agnostic to Cloud vendor. We also build a number of production automation like provisioning of infrastructure at scale and manage complex access management on servers. We have developed numerous in-house tools and platform for load/stress testing, zero trust, security and compliance, CI/CD, Observability at scale. And, we aggressively adopt from open sources and try to contribute back to the community. Tools and Platform Engineering This team builds and maintains centralized and high-scale platforms for Observability (centralized log collection, metric systems, monitoring systems), Security & Compliance (access management, secret management, database access, change management systems, Authentication and Authorization of services etc).  The platforms developed by these teams are centralized tools used by all engineering teams for database access, and changes, infrastructure provisioning, on-call scheduling, onboarding new monitoring etc. The vault system and APIs, developed, deployed and managed by this team, is being used by all Myntra’s production services.  This team consists of full-stack developers who are skilled in Python, Golang, ReactJs. Roles and Responsibilities Design, build and maintain central platform products to improve the security posture of Myntra Write maintainable, scalable, and efficient code. Design and architect technical solutions for the developer community at Myntra Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, code reviews, etc. Follow scrum sprint cycles and commitment to deadlines. Identify security gaps in or for software platforms and incorporate them into requirements Qualifications & Experience 3+ years of experience in large scale application development Good problem-solving and troubleshooting skills Experience with distributed systems handling a large amount of data. Experience in Python or Golang, React.js and Linux/Unix systems Experience in software development in the security domain is a plus. Good understanding of security protocols at Layer 3, Layer 4, and Layer 7 Experience in cloud security, preferably on Azure Good understanding of Web Technologies , NoSQL and messaging systems Prior experience on Azure, Kubernetes, Docker security is a plus
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    About Team REW is team which is responsible for: Office leasing & project. Day today building management. Amplify employee experience & engagement. Employee transport, F&B. Event management. Safety & security of Asset, people & brand. Roles & Responsibilities:- A Senior manager responsible for managing the day-to-day operations of a building/ Warehouse and having a wide range of responsibilities, which can include: - Oversee all aspects of admin management, including planning, budgeting, purchasing, staffing, developing a long-term plan for self and team. Conducting research to identify new technologies that could improve efficiency or reduce costs in facilities management Developing, implementing and overseeing policies and procedures for effective facility management Developing a strategic plan to address current issues in facilities management, including repair and maintenance of Warehouse equipment. Coordinating with Operation stakeholders, contractors  and other consultants to ensure that all assigned tasks  are completed on time and within budget. Overseeing the day-to-day operations of facilities including maintenance, repair, and cleaning services Establishing and enforcing safety protocols in the Facility to ensure employee health and well-being. Ensuring that facility is  properly maintained by hiring and supervising contractors, engineers, and other staff members Monitoring compliance as per guidelines and regulations regarding building safety and fire prevention. Qualifications & Experience:- Senior REW managers are typically required to have at least a bachelor’s degree, Engineering, Diploma in facilities management, building maintenance, or a related field. Have at least 7+ years of experience in the industry.
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    Senior Manager – Demand Planning www.myntra.com Overview As a Senior Manager Demand Planning, leading the demand planning lead, you will play a critical role in forecasting and managing demand to optimize supply chain resource planning and ensure customer satisfaction. You will utilize data analysis, statistical techniques, and market insights to develop accurate demand forecasts and drive strategic decision-making within the organization. Your efforts will contribute directly to the company's success by ensuring efficient supply chain operations and meeting customer demand effectively. Responsibilities 1. Demand Forecasting: Utilize historical sales data, market trends, and other relevant factors to develop accurate demand forecasts. 2. Data Analysis: Analyze large datasets to identify patterns, trends, and anomalies that impact demand, utilizing tools such as Excel, SQL, Python & Data Science modelling. 3. Collaboration: Work closely with cross-functional teams including sales, marketing, finance, and supply chain to gather insights, align on forecast assumptions, and communicate demand expectations. 4. Forecast Accuracy Improvement: Continuously evaluate and refine forecasting models and methodologies to improve forecast accuracy and reduce forecast error. 5. Demand Planning Process: Drive the demand planning process from demand review meetings to consensus forecasting, ensuring alignment across all stakeholders and departments. 6. Performance Metrics: Track and report on key performance indicators (KPIs) such as forecast accuracy, service levels, providing insights and recommendations for improvement. 7. Market Analysis: Monitor market trends, competitive landscape, and macroeconomic factors to anticipate changes in demand patterns and adjust forecasts accordingly. 8. Continuous Improvement: Identify opportunities for process optimization, automation, and system enhancements to streamline demand planning processes and improve efficiency. What we are looking for: Skills Required:  Strong problem-solving ability – The ideal candidate should demonstrate structured thinking, robust analytical skills, and a strong orientation towards processes.  Strong in Data analytics –Should be highly proficient in Advances Excel; understanding in SQL & Python would be preferrable.  Highly Action Oriented – At Myntra, we foster a culture that values proactive action and swift implementation. The incoming candidate should demonstrate ownership of projects from conceptualization through to execution.  Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to changing business needs.  Ability to collaborate - Cultivate collaborative relationships with colleagues across departments and provide support to analysts within the team. Education and Experience Required:  MBA (preferred) & BE/BTech from Tier 1 / 2 institutions  Professional experience of 3-5 yrs. in demand planning role in e-commerce / Retail industry
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    Senior Engineering Manager Myntra’s Engineering team builds the technology platform that empowers our customers’ shopping experience and enables the smooth flow of products from suppliers to our customers’ doorsteps. We work on building massive-scale web applications, engaging user interfaces, big-data analytics, mobile apps, workflow systems, inventory management, etc. We are a small technology team where each individual has a considerable impact. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive e-commerce platform. About The Team You will join the Cloud Platform Engineering(CPE) group, which is responsible for developing and managing platforms that allow Myntra’s tech products to be deployed and run at scale.  The CPE team builds and maintains centralized and high-scale platforms for sophisticated application security frameworks (AuthNZ), security systems, compliance systems, centralized high log collection, access management, and secret management. Your Responsibilities Manage a team of smart and highly experienced people developing and maintaining platforms used in Myntra. Task planning, prioritization, and code reviews  Drive technical projects and provide leadership in an innovative and fast-paced environment. Take responsibility for the overall project planning, actioning, and success of technical projects. Work closely with other tech teams in Myntra for project requirement analysis and scoping. Desired Skills and Experience 10+ years of experience in large-scale application development Strong problem-solving and troubleshooting skills Experience in designing and implementing large-scale distributed systems Strong software development experience in any language.  Internally, we use Python, Golang, or ReactJs Knowledge of Unix/Linux platform Good understanding of NoSQL and messaging systems Prior experience in Azure, Kubernetes, and Docker is a plus Demonstrated people management and leadership skills, a proven track record of mentoring and coaching team members
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    Coordinating with different internal and external stakeholders to ensure operations run smoothly and solve issues wherever required Illustrations-  Intake / OTB management - Monitor inventory situation & plan inwards based on the DOH plan & ensure execution of RTVs Coordinating with internal stakeholders to make vendors/seller catalog live within defined timelines Coordinating with the store team for inputs related to weekly refresh, any ad hoc requests to be made live, any corrections, or any other visibility-related inputs. Coordinating with the Planning team for releasing POs for brands and ensuring the deliveries for those POs Solving different types of vendor issues through external and internal coordination. Analyse data to check performance and take proactive actions for any improvement Help with repetitive Report generation.    Requirements: Should have 1 - 2 yrs of work experience Strong analytical & numbers acumen and be comfortable generating and evaluating forecasts, metrics. Ability to multitask and showcase strong ownership across different projects Good written and verbal communication skills. Good excel skills. Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
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