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Entrust

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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. The Sales Development Representative at Onfido isn't your typical "SDR" role. The team we’ve built is not only responsible for qualifying leads, setting meetings and building pipeline, but also much more than that...By joining a collaborative fast-paced culture that relies and thrives on individuals who will go above and beyond, you will build and define not only your future with Onfido but the growth and expansion of the company at large! Most importantly, you will be tasked to work closely with Account Executives and marketing teams to generate new business and add to our world-class winning inside sales culture. As an integral part of our sales team, experienced Account Executives guide and mentor you to help ensure your success as a contributing member of the organization. This position is designed to prepare you with a number of career paths and opportunities at a hyper-growth startup that is re-defining Identity Verification. As a Sales Development Representative at Onfido you will: Initiate sales opportunities with a balanced inbound/outbound approach by navigating accounts and hunting for qualified prospects and setting qualified meetings. Work closely with a highly experienced field sales team to define and execute on Territory/Target account plans. Qualify all Onfido marketing-generated leads. Collaborate with the sales team to move prospects through the sales funnel to closure. Participate in corporate & industry-wide conferences We're looking for Sales Development Representative who has: B2B sales development experience prospecting into medium-to-large enterprises. Comfortable at initiating phone conversations with executives, navigating questions, and overcoming objections. Proficiency using enterprise-grade sales CRM, such as Salesforce.com. Knowledgeable using social networking tools to help canvas an account (LinkedIn, Apollo, etc.). Outstanding verbal and written communication skills. Self starter, confident with owning responsibilities and experienced in seeing projects through from end to end Team player with a collaborative attitude. #LI-JB2 #ENT123 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Entrust is looking for an ambitious and sales driven individual to join its Payment & Identity Sales team. We are seeking a Sales Development Representative (SDR) for EMEA SDR team to identify, qualify, and nurture potential customers for our Payment & Identity offerings. As the first line of communication with prospects, the ideal candidate will have previous experience in a Sales or Business Development role within the IT or Fintech industry. They will require a strong understanding of sales process, will excel at researching leads, starting new relationships, and developing outbound sales opportunities. Strong communication skills, and the ability to showcase our offerings in a compelling way will be key to success in this position. The role will report to the EMEA Channel Manager and will work closely with the EMEA SDR Manage, the Sales Managers and Sales Executives. Responsibilities: Candidates will be required to learn and understand Entrust’s Payment & Identity products and offerings and will be responsible for clearly articulating value propositions. The creation of succinct and compelling messaging which addresses prospect and customer pain points and needs will be key to success in this role. Prospecting will be carried out via telephone, email and social media utilizing the companies lead generation and sales engagement tools including Salesloft, Zoominfo, and LinkedIn Sales Navigator. Lead qualification Prompt follow up and qualification of inbound marketing leads via phone, email and social media outreach to identify potential projects and sales opportunities. Proactive outreach to target prospects and dormant customer accounts. Working closely with the external sales team to identify target accounts. Researching and identifying relevant contacts Outreach via phone email and social media to position the Entrust Payment & Identity solutions, arrange meetings and identify potential projects and sales opportunities Channel Partner Engagement Building strong working relationships with Distributors and Resellers to identify joint marketing and selling opportunities. Support in the follow-up and closing of sales opportunities. Working closely with the Sales Executives and wider selling team Contribute to and support marketing activities. Involved in the planning and execution of marketing events and activities Subsequent event follow up Required: Fluent written and spoken English Prospecting and qualification experience within Sales / Business Development Excellent verbal and written communication skills Ability to identify customer needs and articulate solutions Consistent track record of attaining and exceeding personal / team goals and quota Ability to build client relationships over the phone Must be organized, detail and process oriented Proficiency with standard corporate productivity tools (Microsoft Office Suite, email, phone skills) Strong email and web search skills Preferred: Knowledge and experience of the IT and Fintech industry Experience in use of CRM, online sales and marketing tools #ENT123 #LI-JB2 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We are seeking a talented and experienced data protection leader to join our Information Security department and lead the data protection function. This highly visible and influential leadership role will lead and oversee the cross functional and enterprise-wide data protection function, ensuring the most sensitive data is identified, classified, tagged and protected. Responsibilities Provide leadership and oversight for the cross-functional and enterprise-wide data protection program, inclusive of driving the overall strategy, methodology and roadmap for the data protection processes, systems, tools and technologies utilized.Collaborate with cross functional groups and leadership (Legal, Compliance, HR, Finance, Internal Audit, Product Management teams, external auditors, etc.) and assist them in the identification and classification of their data.Own the enterprise data protection strategy, and corresponding policies and standards, that align with the organization’s goals and objectives.Collaborate with cross-functional groups and leadership and assist them in ensuring that sensitive and proprietary data is appropriately tagged and the associated protection measures are configured to protect it to ensure security and compliance with applicable data privacy and information security regulations and customer requirements.Continuously evaluate the data loss program for efficacy. Serve as a SME on the organization’s data protection standards in responding to due diligence requests and managing through any data loss incidents.Lead cross-functional team members through an indirect reporting relationship.Review, prioritize and recommend data protection improvements as they relate to the achievement of business goals and objectives. Basic Qualifications Bachelor’s degree in a related field or demonstrated significant expertise in data protection through practical experience10+ years of progressive and relevant work experience, with demonstrated leadership skills leading diverse information security teams / functions.One or more relevant professional certifications (e.g. CISSP, CISM, CISA, SSCP, CEH, etc.)Understanding of the legal, regulatory, and/or customer requirements for data protection.Familiarity and working knowledge of data protection technologies and solutions, such as encryption, access controls, and backup and recovery solutions (CASB, DLP, NGFWs, etc.).The ability to identify and assess potential risks to data and implement appropriate measures to mitigate them.The ability to communicate data protection policies and procedures effectively and provide training to employees to ensure compliance.Excellent communication skills and the ability to work in a multi-disciplined environmentExcellent problem-solving skills combined with the ability to work on multiple concurrent tasks with demanding deadlines.Must be able to lawfully work within the US and have unrestricted work authorization for US Compensation Range: The pay range for this position is 150000 - 220000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Steve Donahue Steve.Donahue@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. The Strategic Alliances Manager will create, execute, and manage technology partnerships in key areas of Entrust’s digital security portfolio including hardware security modules (HSMs), key management, public key infrastructure (PKI), and identity management. As a subject matter expert, the individual in this role will assess specific target market opportunities, a partner’s strategy and market position, and the ability to integrate a partner’s application(s) with Entrust products. You will work with new and existing alliance partners to engage and develop specific strategies to grow business and expand the Entrust footprint. This role will work with the Entrust marketing organization on go-to-market activities and the Entrust sales center of excellence to align partnership activities with sales focus and customer demand. Responsibilities: Understand the market and technology/application landscape that Entrust operates in, with strong background and understanding of cyber security, cryptography, public key infrastructure, and identity management. Identify new and existing technology partners that will benefit from Entrust offerings and strategy as part of an overall solution and develop the business case (including definition of strategic value) and execute on the agreed overall integration and go-to-market strategy. Develop and maintain go-to-market relationships with strategic alliance partners to increase the sales of our combined solutions. Drive impact by working in close co-operation with all relevant Entrust departments (channel, solution/field/channel marketing, solution engineering, etc.). Manage the entire recruitment and relationship development process of new alliance partners into the Entrust strategic alliances partner program. Derive the maximum benefit from a partnership. Advocate for partners within Entrust by promoting the partner relationship, integrations, capabilities, activities, channel partners and overall priorities with all relevant Entrust departments to obtain their support and collaboration. Represent the company at trade shows and customer/partner events. Basic Qualifications Bachelor’s Degree 5+ years of technology alliances experience, including technology partnership development and co-selling relationships 5+ years experience in cyber security technology, an understanding of cyber security ecosystems, and the ability to sell and present to both technical and business buyers A strong understanding of hardware security modules (HSMs), key management, public key infrastructure (PKI), and identity management Ability to travel domestically and internationally up to 20% of the time Must be able to lawfully work within the USA Preferred Qualifications: MBA a plus Strong analytical, communication and presentation skills Team player with outstanding interpersonal skills Results-oriented, customer focused and effective decision-making skills with the ability to prioritize multiple objectives and meet aggressive deadlines Ability to think/work/act strategically combined with detailed management of tactical day-to-day activities Compensation Range: The pay range for this position is 125,000 - 190,000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Richa Srivastava Richa.Srivastava@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: The role of a Sales Exec - Digital ID Strategic will be based in Dubai with key focus on achieving the assigned sales targets and objectives across the KSA by managing a list of key accounts across the region and maintaining / building a strong relationship within these key accounts, functioning as a single point of contact. Responsibilities: Takes responsibility and ownership of prospective and existing customers within an assigned territory. Achieving assigned Sales Targets within the assigned region and strategic accounts. Developing strategies to acquire net new business and meet targets for growth while also managing/growing existing key accounts. Developing and delivering value proposition message through a variety of methods (i.e., phone, web, in person etc.) to prospects within an assigned territory. Calls on existing and potential clients to identify their current or perspective needs and provide information about products/services including demonstrations and quotations. Prospects daily to increase wallet share within existing customer base. This prospecting includes leveraging referrals and working with the Channel and Inside Sales Creates and routinely updates a dynamic territory plan, highlighting regional targets, key targets, vertical opportunities, etc. Researches and develops sales presentations to effectively relate products/services to potential customers' needs Maintains thorough knowledge of products/services, sales objectives and strategies, pricing and delivery/installation policies and practices to be able to respond to customer requests for information. Manages overall client relationships, has overall responsibility for the maintenance and development of business from existing clients. Responsible for accurate forecast – maintains required sales and call records and prepares reports as required. Leverages marketing events/activities as well as attending relevant industry events and trade shows to ensure Entrust brand recognition within the marketplace. Is accountable for accurately reporting and documenting all contacts, and engaging in proper and timely follow-up with prospective clients. Ensures the pre-sales endorsement/presentation of Entrust products. Represents the Company at exhibitions, conferences, and speaking engagements to assist in explaining technical and performance information. Works closely with other Sales Executives, Sales Director and RVP. Qualifications: Diploma/Degree or equivalent experience. Multilingual: must be fluent in English + Arabic . Regional experience within the assigned countries (mainly UAE and Qatar). A minimum of 8+ years’ experience in sales , preferably within the Information security space, Digital Identity, Software & Cloud Services by selling complex solutions to senior personnel. New account development experience; awareness of target markets and product offerings of competitors. Account relationship management experience as evidenced by opening, growing and maintaining fortune level accounts. A proven and successful track record of closing key deals and meeting or exceeding targets. Ability to learn our products/services, sales strategies, pricing understanding of security solutions would be a definite asset (PKI , Authentication, encryption, etc.). Strong communication, presentation and sales skills. Strong teaming skills – ability to work cross functionally within the organization. The successful candidate should be highly motivated, possess a flexible attitude to work, be analytical in thinking and have the ability to interact at all levels. Ability to handle frequent travel and the stress of sales. About Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. #LI-NR1 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Neha Rathore Neha.Rathore@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: The Temporary Payroll Administration will provide support for payroll policy and processes that drive a best in class employee experience. This position reports to the Sr Mgr, Global Payroll in our Shakopee, MN location. Responsibilities: Assist on global payroll vendor consolidation project as needed, performing data analysis, process documentation, and training. Supports the US payroll inbox, facilitating responses with team. Manage absence data in Payroll/HRIS system. Review, audit and process payroll related vendor contracts. Escalates important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach. The above noted job responsibilities is not intended to describe the multitude of tasks that may be assigned but rather to give you a general sense of the responsibilities and expectations of this position. Basic Qualifications 3 years’ experience working in payroll Experience with data entry/maintenance and reporting with HR/payroll systems Intermediate to advanced experience with MS Office, Word, Outlook Advanced experience with Excel including pivot table, v-lookup, macro use Demonstrated organizational skills - ability to manage/prioritize daily workload Sense of urgency Attention to detail and accuracy Team player, dependable Must be able to lawfully work within the US and have unrestricted work authorization for US Preferred Qualifications: Workday Benefits and ADP Payroll experience Sharepoint experience Accounting experience Ability to work from home (hybrid potential) For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Richa Srivastava Richa.Srivastava@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: The Sr Sales Exec – Data Protection Solutions Specialist is a Sales Specialist responsible for partnering with Digital Security Solution Sellers to drive pipeline development, new business growth, and achieve bookings target for Entrusts Data Protection Solutions (with a specific focus on HSMs) within the Americas region. This is an overlay sales specialist position that will partner across Entrusts’ Enterprise Named Account sales team and Commercial Accounts sales team to drive new logo opportunities and growth in existing accounts with a specific focus on Data Protection Solutions. The role will require significant collaboration with matrixed team members including The Account Management Sales Team, Sales Development, and Pre-Sales Technical teams. The Sales Specialist will be accountable for the following responsibilities detailed below and other duties as assigned: Responsibilities: Act as region selling expert for Data Protection Solutions to bring competitive knowledge and solution industry expertise for Entrust solutions. Prospect daily, leveraging referrals and working with other Sales Executives for cross-sale opportunities. Deliver value proposition message through a variety of mediums to prospects within assigned region. Listen to and interpret customer requirements and propose technical solutions that directly apply to customer need. Partner with Technical Sales to provide product presentations/demos to prospects and customers. Successfully manage and overcome prospect objections. Act as mentor and resource within Sales team on Data Protection Solutions, market and use-case, engaging to support the organization through honed sales skills expertise Qualifications: Basic Qualifications Minimum 8 years of experience selling products/services in the IT/Data Security market space Experience selling Data Protection Solutions/HSMs BA or BS Degree Proven track record of consistent quota over-achievement Previous success prospecting, building a solid pipeline of opportunities, and presenting and discussing solutions with C-level and other decision-makers Proven track record of successfully engaging customer primes Technical aptitude; must be able to quickly learn Entrust’s products/services, sales strategies, pricing, delivery, and installation processes Excellent communication and interpersonal skills – both written and verbal Reside within the territory/region, with ability to travel up to 50% within the territory / region Preferred Qualifications: Experience selling software manager / cloud-based services in the information security or IT space Experience using Salesforce to maintain call records and account status Previous formal sales training (referrals, territory planning, presentations skills, solution selling and communication skills) For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Richa Srivastava Richa.Srivastava@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. How do you verify real people in the digital world? Onfido helps companies see real identity – the humans behind the screens – using world-leading AI and identity experts. Our solutions enable customers to prove their identities, wherever they are, with just an ID and their face. So companies have everything they need to grow their businesses securely. Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely. The Opportunity An excellent opportunity for a qualified accountant to join the Finance team of a high growth company, at an exciting phase in it’s journey. The role offers an unique opportunity to explore the commercial side of the finance world. In this role you will lead the group’s treasury function, reporting directly to the Senior Group Finance Manager to drive Onfido’s cash management, funding and financial risk management strategy. A successful candidate will be driven and enthusiastic, have exceptional attention to detail and a strong understanding of accounting. You’ll be a great business partner, continue to develop the group's treasury function and build key relationships across the business. As a Financial Accountant at Onfido you will: Audit & Reporting Audit management of our international entities, dealing with audit requests and local advisors Manage the group audit management of all our entities, dealing with audit requests and stakeholders within the business Working closely with Group Reporting Manager on the group consolidation Production of the group and standalone statutory accounts Management of intercompany matrix across the group’s international entities Month end reconciliations for technical/consolidation postings Implementation of accounting policies and procedures Assist with technical accounting memo under FRS 102 Requirements: We’re looking for a Financial Accountant who can display the below skills & experience throughout our interview process: Essential: Qualified Accountant Big 4 background preferred Ability to manage senior stakeholders, auditors and local advisers Audit/Project management skills A keen interest in experience working in a technical accounting role Passionate about group statutory reporting Ability to build great working relationships, with all levels of the organisation Excellent time management and be able to work to multiple deadlines Needs to be organised, methodical, accurate and possess good attention to detail. Experience using Microsoft Excel or Google Sheets Able to work independently and solve problems Hard working, dedicated and willingness to take on new challenges Excellent communicator Ability to look for efficiencies in all processes and drive change in a growing business Desirable: Previous experience in the technology industry Previous experience in audit would be beneficial Previous experience of NetSuite This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Lori Stegall Lori.Stegall@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Our Customer Performance Analysts have a deep understanding of Onfido's products and services and are constantly aware of their state. They communicate efficiently and empathetically with our customers, understanding the context and capturing the required details for a timely resolution. Their focus is on response time and customer satisfaction. The perfect candidate enjoys making customers happy, and has a keen eye for investigation and detail. You will be the analytical powerhouse responsible for proactively safeguarding all aspects of our product performance. You will monitor key performance indicators for our solutions and coordinate with teams internally to drive resolutions if they aren’t where they should be. You will be the go-to person for any emerging issues with our customers where product performance is concerned. Your knowledge of our products will be pivotal in supporting the growth of the organisation and you’ll need to be confident to lead internal and external meetings with a broad range of stakeholders. To help you succeed, you’ll receive in-depth training from colleagues and our new joiner onboarding process. You’ll be led by an experienced and supportive team lead that will help coach and mentor your ongoing development and growth to empower you to find your path. You’ll achieve this through: Product understanding - Develop a deep understanding of the Onfido’s product suite and how it’s used by our customers. You will learn it hands-on from other Support Analysts and Engineers and by working with Product Managers, Software Engineers, and mentors. Customer Usage and Metrics - You will familiarise yourself with key usage metrics and have a deeper understanding of how customers use Onfido. Develop a sound understanding of healthy range for various key metrics. Customer Understanding - Understand the different needs and objectives of our customers, and recommend solutions to achieve them. Problem solving - Investigate performance issues that our customers are facing when using our services, by deep diving into data and identifying actionable insights. Communicate and collaborate cross-functionally to ensure customer requirements are well known to their entire business area. Product improvement - You know what works well and what needs some tweaking. You will work with Product Managers in defining the product roadmap, by surfacing customer feedback and learnings from past requests. You will help design and implement new processes, and improve existing internal processes. Essential Skills: Strong analytical skills and able to create insight out of large datasets. Present insights and technical concepts to both technical and non-technical stakeholders. Structured approach and comfortable working at speed to tight deadlines. Collaborative and happy working cross-functionally. Driven personality with a can-do attitude and growth mindset. A quick learner, you're able to pick up new ideas, processes and systems easily and have a hunger to learn more. A great communicator, you have strong verbal and written skills and are able to share and receive feedback, discuss ideas collaboratively with team members. Desired Skills: STEM degree, or any university degree where the focus is on data analysis, data manipulation tooling, and presentation. Advanced spreadsheet skills (MS Excel, Google Sheets). Familiarity with Looker or other business analytic tools. Knowledge of SQL. Prior involvement in a technology related role working with Machine Learning and Engineering teams. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Lori Stegall Lori.Stegall@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: WE ARE HIRING A FIELD SERVICE TECHNICIAN IN NASHVILLE, TN AREA! The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned. Responsibilities: Electromechanical Emergency and Preventative Maintenance 60% Deliver high quality preventative and emergency maintenance services on Entrust Datacard equipmentDiagnose and understand equipment problemsWork with a high degree of autonomy with the ability to test, diagnose and resolve issuesUtilize Oracle or equivalent ERP platform in use by Entrust to maintain proper inventory levels, resolve issues, and provide customer support by following established processes for service activity reporting and call managementDrive to customer sites to provide service and maintenanceCustomer Interaction 30% Interact with customer operations staffBe consistently reliable and timely in all aspects of the position, and display a positive attitudeDemonstrate customer relation skills that allow for independent resolution of most situations without management assistanceWork to continually improve customer relationsAdjusts to customer culture in communication, dress code, and compliance with their behavioral standards yet maintaining and modeling Entrust Datacard valuesLearning and Development 10% Participate in company sponsored personal development and quality initiativesComplete all company training and development courses required by EntrustDevelop competency in required applications to confidently use diverse software and systems required by the operationAssist less experience personnel that require assistance with difficult repair problemsCommitted to continuously improve by sharing ideas, problem resolution successes, and suggestions on process improvement Qualifications: Basic Qualifications Associates degree in Electronics or equivalent verifiable trainingMinimum of 2 year of electromechanical technician experienceProficient problem solving and troubleshooting skillsProficient with PC’s, current operating systems and relevant software applicationsWillingness and ability to work flexible hours/shifts, assignments and travel when required, including temporary off-site short term assignments in other locationsAbility to lift up to 70 lbsOvertime is required as neededPreferred Qualifications: Additional electromechanical technician or field service experienceEntrust central issuanceAdvanced technical educationProficient in electro-mechanics, digital electronics and software required to maintain Entrust and 3rd party productsSkilled with tools and electronic test equipment About Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. Updated 9/14/2020 ENT#123 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Marcina Stewart Marcina.Stewart@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. The Sr Sales Exec – Data Protection Solutions Specialist is a Sales Specialist responsible for partnering with Digital Security Solution Sellers to drive pipeline development, new business growth, and achieve bookings target for Entrusts Data Protection Solutions (with a specific focus on HSMs) within the EMEA region. This is an overlay sales specialist position that will partner across Entrusts’ Enterprise Named Account sales team and Commercial Accounts sales team to drive new logo opportunities and growth in existing accounts with a specific focus on Data Protection Solutions. The role will require significant collaboration with matrixed team members including The Account Management Sales Team, Sales Development, and Pre-Sales Technical teams. The Sales Specialist will be accountable for the following responsibilities detailed below and other duties as assigned: Responsibilities: Act as region selling expert for Data Protection Solutions to bring competitive knowledge and solution industry expertise for Entrust solutions. Prospect daily, leveraging referrals and working with other Sales Executives for cross-sale opportunities. Deliver value proposition message through a variety of mediums to prospects within assigned region. Listen to and interpret customer requirements and propose technical solutions that directly apply to customer need. Partner with Technical Sales to provide product presentations/demos to prospects and customers. Successfully manage and overcome prospect objections. Act as mentor and resource within Sales team on Data Protection Solutions, market and use-case, engaging to support the organization through honed sales skills expertise Qualifications & Experience: It is Essential you have experience selling Data Protection Solutions/HSMs. (We are unable to consider candidates without) Minimum 8 years of experience selling products/services in the IT/Data Security market space Proven track record of consistent quota over-achievement Previous success prospecting, building a solid pipeline of opportunities, and presenting and discussing solutions with C-level and other decision-makers Proven track record of successfully engaging customer primes Technical aptitude; must be able to quickly learn Entrust’s products/services, sales strategies, pricing, delivery, and installation processes Excellent communication and interpersonal skills – both written and verbal Reside and have the right to work within the territory/region, with ability to travel up to 50% within the territory / region #LI-JB2 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
    • Full Time
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. To manage communication with customers with respect to service operations, through various channels such as telephone, e-mail, and chat, to improve customer satisfaction and enhance the corporate image by providing prompt and accurate support for customer support, sales, and inquiry response services, as well as to promote sales activities and Increase sales through sales promotion activities and customer follow-up. In the area of maintenance contract services, we will promote systematic proposals and negotiations with customers, and promptly prepare contracts and related documents necessary for the conclusion of contracts. In addition, we will strive to increase sales through contract renewals and new contracts through contract management. Responsibilities: l Support for responding to questions and resolving problems related to products and services l Preparing and coordinating SRs l Create and manage call center receipts. l Reviewing and updating customer information l Manage data entry, documentation and reporting l Prepare, review and manage quotations and contracts. l Billing implementation, review, and management l Coordination with related departments within the company l Handle outsourcing procedures and renewals with 3rdPARTY Qualifications: Basic Qualifications l Customer service skills l Communication and negotiation skills l Ability to solve problems quickly and effectively and make sound decisions l Basic PC operation l Microsoft Word and Excel skills l Operation of CRM systems and other software necessary for business operations l Time management: Ability to complete tasks through efficient time management l Stress management: Ability to manage stress l Flexibility to adapt to changing demands. Preferred Qualifications: l At least 5 years of experience working for a company l Call center experience l Experience with ORACLE l English communication l Knowledge of all aspects of contracts For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Job Title: Junior Software Developer Position Overview As a Junior Software Developer on the Entrust IDV as a Service team, you will take an active role in the design and implementation of features for our cloud identity verification solution. This is a key initiative for Entrust and we’re looking for talented individuals to help us achieve this goal. About our team We are an exciting multi-location team, and we work with Entrust colleagues all over the world. We enjoy working together and learning from each other. If you enjoy stimulating exchanges of information, you like to ask lots of questions, and you are open to trying new things, you will fit right in. Responsibilities: Development Mobile application developer in Native, Android or iOS to Design, develop, and implement mobile application. Applies knowledge of programming techniques to plan, develop, test and document computer applications. Work with team to design, build and implement enterprise-class secure production environment. Creates, maintains and implements the source code; designs prototypes, specifies program unit structure and conducts verification on own designs. Assist and train team members to raise the team’s level of technical expertise As a generalist, requires broad technical skills in server, network, hosting environment, database, business logic, API, front end, and back-end technologies. This may include Android and/or iOS development. Ensure the performance, quality, and responsiveness of applications. Process Work within a team environment using industry standard software processes. Maintain a broad perspective and anticipates future challenges and opportunities. Develop plans and strategies with a global perspective in mind. Use creative approaches to solve problems. Basic Qualifications: Development experience with Android Studio or iOS Xcode Understanding of smartphone design principles and interface guidelines Java and/or .NET programming/analysis experience and ideally experience with C# Experience developing, testing, debugging, documenting, and maintaining the back-end services, models, processes, and databases that support the application Experience designing, developing, and optimizing SQL relational databases Experience creating RESTful APIs to connect applications to back-end services Ability to stay up to date on new technologies and development techniques to improve application quality and construction efficiency Preferred Qualifications: Bachelor’s degree in Computer Science, Software Engineering, Mathematics, or equivalent technical degree Experience in Cloud Computing – AWS or equivalent Knowledge of infrastructure tools including Jira, Confluence, BitBucket, Jenkins, Git, IntelliJ. Working knowledge of Windows and Linux Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. NO AGENCIES, NO RELOCATION #LI-GR1 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Grace Rusingiza Grace.Rusingiza@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We’re looking for a Senior Product Marketing Manager We are seeking a seasoned Senior Product Marketing Manager to take a leading role in bringing Onfido’s AI-powered fraud story to life. Onfido, an Entrust company, is looking for a driven and knowledgeable product marketer to develop and communicate our market positioning, help to differentiate our solution in a hot space, and work across the organization to bring our products to market. As a key member of the Product Marketing team, you will bring your expertise to the organization across go-to-market planning, technical product marketing, positioning and messaging, thought leadership and content delivery through a host of online content channels. The ideal candidate is comfortable diving into the technical details of our solution and turning this into a compelling story, has experience working with AI and is plugged into our product experts, marketing colleagues, and sales teams to build, launch, and enable our solution. This role can be based in Ottawa, Ontario, or remote in Canada. We offer flexibility We offer a diverse work environment Futureproof your career with a job in information security You are: A storyteller: You look beyond features and function and convey a differentiated, value-led story to engage our audience. You can look at the 1s and 0s that make up our product, extract the value, and weave a “bigger picture” story out of this. A confident writer: You have superb written and oral communication skills, with the ability to lend your skills to producing thought leadership content. You have a way with words that taps into our customers’ thoughts and emotions. Customer-obsessed: You put the customer — both internal and external — at the heart of everything you do, always giving them a seat at the table and championing their cause across the business to build better products, messaging, and sales efforts. Cross-functional by nature: You’re the glue between teams. You’re equally comfortable and have a proven track record of partnering with Product to input into the roadmap, working with Sales to understand what they’re seeing and refine GTM, and leading the charge as the owner for cross-functional product launches. Curious, with a growth-mindset: You always want to ask “why” and dig beneath the surface. You’re data-minded, want to become the expert on our product and market, and you get a kick out of understanding what makes our customers “tick”. You use this information not to play catch-up with other companies, but to produce work that others look to as an example of best-in-class product marketing. How you will make an impact: Create and continuously refine the positioning and messaging for Onfido’s AI-powered fraud solutions, to bring a best-in-class story to the market. Leverage market, customer, analyst relations, and competitive insights to plug into product strategy, unlock new industries and use cases, and refine our positioning. Be the expert internally and externally on Onfido’s suite of fraud solutions across Document, Biometrics, and beyond, educating our teams and the broader market. Coordinate cross-functional product launches and campaigns across Product, Marketing, and Growth to generate awareness and pipeline, and drive adoption of Onfido solutions. Product high quality content that speaks to prospects and customers through a variety of core marketing channels including blog, emails, webinars, presentations, and demos. Qualifications: Basic Qualifications: Bachelor’s degree 7+ years' experience in Product Marketing, Product, Marketing, or Growth. Proven track record of delivering product launches end-to-end in the software industry. Confidence in technical marketing and turning “1s & 0s” into simple, compelling stories. Must have unrestricted work authorization for USA / Canada Some travel may be required as part of the role Preferred Qualifications: MBA Familiarity or expertise with the fraud and cybersecurity space Familiarity or expertise with AI / ML Why Should You Apply? Leader in the security industry Friendly, supportive & knowledgeable teams Opportunities for on-the-job training You’ll help secure identities! For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube. #LI-XT1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Xochitl Ticas Lara Xochitl.TicasLara@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: Develop strategically important products for consumable supplies business. Solve technical problems of high complexities related to development of consumable supplies. Provide timely technical support to the consumable supplies business by developing new supplies, testing and improving current supplies, and assist with quality improvements in consumable supplies. Responsibilities: Independently lead and manage projects involving product developments of high complexities in a cross-functional environment Develop innovative consumable supplies products for plastic card and government document personalization in a fast paced environmentIndependently lead and manage technical efforts for continuation support for consumable suppliesConduct qualification testing and performance evaluation of the card personalization supplies on various central issuance and desktop hardware platformsWork with suppliers to develop and qualify printing consumable suppliesConduct experiments and analyze dataConduct card durability testsPerform failure analysis for plastic card solutionsWrite technical report and communicate project status to project teams and relevant business leaders Basic Qualifications: Bachelor’s degree in Chemistry, Chemical Engineering, Polymer Science, or Materials ScienceProficient in disciplined product development & experienced in phase gate development process.10+ years of experience in product development including one of more of the following: printable materials development, inkjet printing technology, polymeric formulations, formulation of coatings and adhesives, ink formulation, film coating and convertingDemonstrated understanding of UV-cured, solvent-based, and aqueous chemistries for ink, coating, and adhesive formulationsExperience working in a fast paced environment & demonstrated capability of managing multiple development projects simultaneouslyProficient with Microsoft Office applications: Word, Excel, PowerPoint, OutlookAbility to travel as needed, approximately 15%Must be able to lawfully work within the US and have unrestricted work authorization for US Preferred Qualifications: Master or Ph.D in Chemistry, Chemical Engineering, Polymer Science, or Materials ScienceProven track record in development of printing materials and systemsExperience in card personalization processesExperience in laser marking or engraving technologiesExperience in inkjet printing technologiesExperience in retransfer printing processesExperience with color management processesExperience in product scale up into manufacturing processes; comfortable with statistical tools and quality processesProven record of teamwork and collaboration with project team membersDemonstrated ability to work independently on problems of moderate scopeStrong written and verbal communication skills About Entrust Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together. Join us. Together we’ll create solutions for a more connected, mobile and secure life. For more information, visit http://www.entrust.com/. Follow us on Twitter, YouTube and LinkedIn. Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. NO AGENCIES, NO RELOCATION #LI-GR1 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Grace Rusingiza Grace.Rusingiza@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: WE ARE HIRING A FIELD SERVICE TECHNICIAN IN COLUMBUS, OH AREA! The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned. Responsibilities: Electromechanical Emergency and Preventative Maintenance 60% Deliver high quality preventative and emergency maintenance services on Entrust equipment Diagnose and understand equipment problems Work with a high degree of autonomy with the ability to test, diagnose and resolve issues Utilize Oracle or equivalent ERP platform in use by Entrust to maintain proper inventory levels, resolve issues, and provide customer support by following established processes for service activity reporting and call management Drive to customer sites to provide service and maintenance Customer Interaction 30% Interact with customer operations staff Be consistently reliable and timely in all aspects of the position, and display a positive attitude Demonstrate customer relation skills that allow for independent resolution of most situations without management assistance Work to continually improve customer relations Adjusts to customer culture in communication, dress code, and compliance with their behavioral standards yet maintaining and modeling Entrust values Learning and Development 10% Participate in company sponsored personal development and quality initiatives Complete all company training and development courses required by Entrust Develop competency in required applications to confidently use diverse software and systems required by the operation Assist less experience personnel that require assistance with difficult repair problems Committed to continuously improve by sharing ideas, problem resolution successes, and suggestions on process improvement Qualifications: Basic Qualifications Associates degree in Electronics or equivalent verifiable training Minimum of 2 year of electromechanical technician experience Proficient problem solving and troubleshooting skills Proficient with PC’s, current operating systems and relevant software applications Willingness and ability to work flexible hours/shifts, assignments and travel when required, including temporary off-site short term assignments in other locations Ability to lift up to 70 lbs Overtime is required as needed Preferred Qualifications: Additional electromechanical technician or field service experience Entrust central issuance Advanced technical education Proficient in electro-mechanics, digital electronics and software required to maintain Entrust and 3rd party products Skilled with tools and electronic test equipment About Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. Updated 9/14/2020 #ENT123 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Marcina Stewart Marcina.Stewart@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. The Supervisor, Sales Support is to ensure the office administration business unit performs and operates to a prescribed standard of service. Provide broad ranging support for the Sales and admin team in Australia, Service teams in New Zealand and the NZ AC reseller network. The Supervisor, Sales Support AUST/ NZ will perform the accountabilities detailed below and other duties as assigned or developed. Accountabilities: Key Relationships – Internal Supervise and manage all aspects of the administration for NZ and AU, with one direct report Monitor and action all emails in the sales admin AU mail box when sales support is not in the AU office Follow up all large CI and HOLO orders with the US to facilitate timely delivery Coordinate staff activities to ensure maximum efficiency and completion of designated responsibilities Recruit, select and train administration staff for the AUST and NZ Businesses as required Chair in house staff meetings Resolve any issues internally and externally Constantly challenge current processes for efficiency opportunities 2. Key Relationships – External Account management of AC resellers Cultivate relationships with AC resellers Promote new technology Communicate relevant changes via “Reseller Bulletins” Issue quotes to Resellers for equipments sales (AC) after consultation with AC Sales Manager Field sales queries from retail market place and direct these to reseller network or distributor Handle customer inquiries and complaints and ensuring a quick and satisfactory resolution. Facilitate product demos to resellers/customers. Customer Service. Maximize customer satisfaction by ensuring customer service standards are met and understood by all staff. Regular review and follow up with customer surveys. Inventory Management Process warehouse receipts, including stocking warehouse shelves and verify against orders placed; release orders in Oracle once they are received. Process warehouse shipments and verify against orders, this includes picking and packing, completing courier documentation and arranging orders to be collected – once shipped, complete ship confirms in Oracle to generate invoices. Monitor all orders placed to AM1/VD1/FS1/HD4 and deal with any discrepancies in ship date when required. Process all technicians’ parts orders in Oracle. This includes ordering the parts and processing internally via Spares Management and Order Management. Perform periodic inventory cycle counts of both product and parts. Facilitate end of financial year stock takes for all ANZ locations, ensuring all relevant information is sent to the independent auditors. Monitor stock on hand levels and place weekly orders to maintain within a min/max tolerance. Raise Internal Requisitions and Arms Length PO’s on a when required basis for stock to fulfill customer orders and to order serialized stock. Monitor and Manage Bureau consignment sites in NZ and AU. This involves ensuring each site’s consignment spreadsheets are up to date and correct. Manage on site processes and procedures are being adhered to ensure consignment stock is kept in locations and stored correctly. Keep open dialogue with each site to ensure the totals being held are correct and turning over. Returning any non-turning stock to VD1 with possible return to HD4/AM1. Ensure extra stock is supplied for special projects. Monitor and manage all custom holographic material for BS and AC that all bureaus (AU and NZ) order to ensure renewal of purchase orders are received in the dedicated timeline to ensure no loss of production. Maintain up to date waiver forms and customer sign offs. 4. Accounts Receivable/ Match up customer invoices with customer shipments to determine what is ready for payment. Issue customer invoices. Monitor funds receipts in local bank account and update Oracle accordingly. Resolve any pricing or billing issues on customer’s behalf. Send monthly account statements to customers. Monitor credits received for repairable parts and ensure they are correct. Monitor aging and contact customers to remind them of past due invoices. Send fortnightly invoice aging report to ESP Financial controller with explanation on 60 day+ customers. Order Management Supervision and leadership of all order management processes across Australia and New Zealand – ie. order entry, back-order management, stock replenishment etc. Enter customer sales into Oracle, notifying customers of ETA and any product shortage. Release orders for picking and dispatching. Create new or update existing customer details in Oracle when required. Answer customer questions about order. Determine what orders placed have not shipped as expected; troubleshoot and resolve. Work with the US Customer Services team to process RMAs. Create and send proforma invoices for consumables and shipping to customers who are on pay-in-advance terms; send fortnightly reminders until payment is received. Service Requests Process service documentation provided by Customer Engineers in Oracle; create and close out service tickets documents all parts and labor. Update and load bin locations for each Engineer and run bin location reports when required. Create and send proforma invoices for service and shipping to customers who are on pay-in-advance terms; send fortnightly reminders until payment is received. Invoice customers for service fees where appropriate; monitor provision of POs or payments on services before repaired product is returned to the customer. Create new end customer accounts and link to the appropriate reseller and product serial number when needed. Notify resellers of service performed on products they have sold. Monitor Service Log Book and liaise with technicians when required. Pack, seal and arrange for courier service on repaired product being returned to customers. Service support to workshop and field technicians. Plan and co-ordinate resources to ensure all requirements of customer Service Level Agreements are met in a timely and efficient manner in conjunction with National Service Manager. Health, Safety & Environmental Management Complete Safety observations and safety reviews. Be aware and report any hazards that are identified. Report any incidents. Inform Regional Director of any safety performance, programmes, compliance, risks, and incidents. Maintain a safe and secure working environment. General Administration Work to support the Melbourne admin function and office hours when Sales Administrator is on leave / not working Assume management functions of direct report – i.e. leave planning, performance reviews etc. Ensure filing systems are maintained and kept current. Ensure security and confidentiality of data. Implement Entrust Datacard company policies and procedures. Ensure compliance of Entrust Datacard company policies and procedures. Review and approve office supply acquisitions. Create DI Reseller price books and distribute accordingly, working with accounting on exchange rate to use. Create CI price books, working with sales manager on pricing and consignment items. Distribute to bureaus. Update pricing sheets and price pages every six months if required Partner with IT to resolve issues with Oracle Run MTD, QTD, & YTD sales reports weekly Run customer specific reports as requested Monitor leave requests and provide reporting to EDCSP Financial controller Keep track of all items out on loan Arrange all freight and courier services Collect mail and distribute where necessary, including approving invoices and sending to Australia for payment. Maintain up to date filing systems and archive company information when necessary. Make travel & accommodation arrangements for visitors and/or management. Arrange catering and rooms as needed for customer functions. Arrange gifts and/or cards for holidays and employee life events. Manage petty cash and ensure the ongoing availability of tea, coffee and stationary supplies. Basic Qualifications: 10+ years experience in an administrative support role. Strong knowledge of Microsoft Office suite, especially Word and Excel. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: We are looking for Sr Full Stack Drupal Developer, that will collaborate with the Digital Marketing Web Team to help support and improve our corporate website (entrust.com) environment, including the development of new features and functionality, and the support of ongoing business initiatives and requests. Responsibilities: Architect complex, scalable solutions for Drupal 10, including custom integrations with other systems, platforms and web services Develop and maintain Drupal websites, web applications, and upgrades Recommend and/or develop CMS modules and plug-ins Create and customize Drupal themes using TWIG, CSS, and JavaScript Knowledge of WAF solutions with ability to manage and deploy front-end code for Cloudflare Worker Continuously drive improvements in performance, security, quality, monitoring, and reliability of our web platform Knowledge of Solr search with ability to setup and implement customizations Provide technical guidance, support and recommendations to development team Stay up to date on web technologies, techniques, best practices and industry trends Mentor other developers/architects on the team Basic Qualifications: Must be a technical evangelist within the Drupal/Acquia ecosystem with expert knowledge of Drupal, core modules, and APIs 10+ years of experience in Web development including advanced knowledge of HTML, CSS, JavaScript, SAAS, and frontend frameworks and how to integrate them efficiently in Drupal 7+ years of experience in Drupal back-end application development including PHP and MySQL 5+ years of experience with Acquia Deep understanding of Cloudflare and web security best practices Experience with the command line shell and tools like Drush Excellent interpersonal skills with ability to built strong relationships within the team A problem-solving mindset with a passion for software development Preferred Qualifications: BS in Computer Science or related field One or more Acquia Drupal certifications About Entrust Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. #LI-NR1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Neha Rathore Neha.Rathore@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We’re looking for a Trade Compliance Manager The Trade Compliance Manager is responsible for oversight and execution of the Global Trade Compliance program in the US and for ensuring all export activity in the US is carried out in accordance with law, regulation and company policy. The Trade Compliance Manager must be organized, efficient and flexible; work well under pressure; understand highly technical products and services; develop strong, cross-functional partnerships; and thrive in a fast-paced environment. We offer flexibility We offer a diverse work environment Futureproof your career with a job in information security How you will make an impact: The following represent the key responsibilities of the role as they exist today. This role may expand to include responsibilities that may be new to the Trade Compliance Manager. Serve as Entrust’s liaison with BIS, OFAC, and CBP as needed. Oversee program controls related to the export of hardware and software out of the US (e.g., licensing, sanctions compliance, KYC checks). Understand ITAR/EAR requirements, including familiarity with encryption controls and licensing exemptions and exceptions. Complete required export filings and/or audit third-party filings made on Entrust’s behalf. Develop and deliver cross-functional training on trade compliance topics. Identify and mitigate risks associated with exports in the US. Regularly monitor global trade compliance news and regulation changes to ensure continued compliance. Assist with the review, validation, and documentation of HTS and ECCN classification codes used by Entrust. Assist with the creation of policies, standards and job aids related to the Trade Compliance program. Assist with the development and measurement of performance metrics for Trade Compliance. Partner cross-functionally to ensure compliance with trade controls for new or substantially modified products. Qualifications: Basic Qualifications: Bachelor’s degrees in related/relevant field 8+ years’ experience in trade compliance Must be able to lawfully work within the jurisdiction where the colleague resides Must be able to travel as needed Preferred Qualifications: Must have proficiency in MS Office applications (Excel, Word) Must have excellent technical, analytical, organizational, and computer skills Strong written and verbal communications skills and capabilities Why Should You Apply? Leader in the security industry Friendly, supportive & knowledgeable teams Opportunities for on-the-job training You’ll help secure identities! For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube. #LI-XT1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Xochitl Ticas Lara Xochitl.TicasLara@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We’re looking for a Trade Compliance Specialist The Trade Compliance Specialist primarily assists with auditing, monitoring and due diligence efforts associated with sanctions and export compliance. The Trade Compliance Specialist must be organized, efficient and flexible; work well under pressure; understand highly technical products and services; develop strong, cross-functional partnerships; and thrive in a fast-paced environment. We offer flexibility We offer a diverse work environment Futureproof your career with a job in information security How you will make an impact: The following represent the key responsibilities of the role as they exist today. This role may expand to include responsibilities that may be new to the Trade Compliance Specialist. Auditing and Monitoring (40%) Generates and analyzes reports that inform auditing and monitoring efforts related to export declaration filings and reports. Generates regular KPI and metrics dashboards for the Trade Compliance program. Due Diligence (40%) Provides first line analysis of due diligence responses received from third parties on their trade compliance controls (e.g., freight forwarders, brokers, sales partners, direct and indirect suppliers). Performs proactive sanctions checks as requested by Sales for prospective new customers in jurisdictions with higher sanctions risk. Researches and clears holds in order fulfillment systems. Provides support and liaises with IT as needed to add gating or automation where needed to ensure compliance with sanctions programs. Export Licensing and Filing (10%) Assists Trade Compliance managers as needed with licensing applications for controlled products and export filings. Other (10%) Partners with the Director, Trade Compliance and VP, Compliance to mature Entrust’s Trade Compliance program. Participates in special projects related to sanctions and export compliance as needed. Qualifications: Basic Qualifications: Associate or bachelor’s degree in international trade, international business or related 3+ years of applicable experience Must be able to lawfully work within the jurisdiction where the colleague resides Advanced skills in Microsoft PowerPoint and Excel Preferred Qualifications: Excellent navigation skills in Oracle Advanced skills in Microsoft PowerPoint and Excel Basic understanding of export controls pertaining to Group 1, Category 5 – Part 2 goods Why Should You Apply? Leader in the security industry Friendly, supportive & knowledgeable teams Opportunities for on-the-job training You’ll help secure identities! For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube. #LI-XT1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Xochitl Ticas Lara Xochitl.TicasLara@entrust.com
    • Full Time
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We’re looking for a Director, Trade Compliance The Director, Trade Compliance manages the Trade Compliance team and oversees Entrust’s global sanctions and export compliance efforts. The Director, Trade Compliance must be organized, efficient and flexible; work well under pressure; understand highly technical products and services; develop strong, cross-functional partnerships; and thrive in a fast-paced environment. We offer flexibility We offer a diverse work environment Futureproof your career with a job in information security How you will make an impact: The following represent the key responsibilities of the role as they exist today. This role may expand to include responsibilities that may be new to the Director, Trade Compliance. Oversight (50%) Maintains and drafts policies, standards, job aids and other resources, including maintenance of internal and external Trade Compliance sites, related to global trade compliance efforts. Keeps Trade Compliance team informed of emerging or changing sanctions and other risk areas. Oversees auditing and monitoring program related to export declaration filings and reports. Partners with Trade Operations to manage broker and freight forwarder relationships. Manages internal and external program risk assessments. Partners with VP, Compliance and/or external counsel to investigate potential violations of sanctions or export controls by colleagues or third parties. Liaises with trade compliance regulators as needed. Presents regular KPI and metrics dashboards to leadership as requested. Assists with pre-acquisition due diligence and post-acquisition integration efforts on Trade Compliance matters. Drive continuous improvement and maturity in Trade Compliance program. Leadership and People Management (30%) Lead and manage diverse, global Trade Compliance team. Develop individual competencies, provide meaningful growth assignments, and develop back-ups to ensure long-term viability of the team. Perform general management responsibilities such as hiring, performance management, performance reviews, individual development activities, etc. Coach, develop and train colleagues on policies, procedures, company objectives and strategy, and continual career growth. Monitor team performance against department standards to ensure these standards are consistently met or exceeded. Assist with disciplinary investigations, decisions, and action. Act as an escalation point for issues and provide leadership and guidance to team. Provide necessary work direction and manage projects effectively through planning, organization and project management. Training (10%) Develops and delivers training content to relevant cross-functional partners (e.g., Trade Operations, Finance, Sales). Export Licensing and Classification (5%) Assists Trade Compliance team as needed with product classification decisions and licensing applications for controlled products. Other (5%) Provides surge capacity during busy times and steps in for managers during extended leaves of absence. Partners with VP, Compliance on contractual template provisions related to sanctions and export controls and compliance. Partners with the VP, Compliance to mature Entrust’s Trade Compliance program. Participates in special projects related to sanctions and export compliance as needed. Qualifications: Basic Qualifications: Associate or bachelor’s degree in international trade, international business or related field 10+ years of applicable experience Strong leadership skills and experience managing a team Excellent communication skills (both written and oral) Ability to develop strong relationships at all levels of the organization and participate fully in executive-level strategic decisions Able to travel up to 25%, including internationally Must be able to lawfully work within the jurisdiction where the colleague resides Preferred Qualifications: In-depth knowledge of export controls pertaining to Group 1, Category 5 – Part 2 goods. In-depth understanding of encryption technology standards and algorithms. Why Should You Apply? Leader in the security industry Friendly, supportive & knowledgeable teams Opportunities for on-the-job training You’ll help secure identities! For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube. #LI-XT1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Xochitl Ticas Lara Xochitl.TicasLara@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. We’re looking for a Senior Cloud Service Operational Compliance Manager (12-month contract) Entrust provides several best-in-class cloud services for its customers. This role ensures that these services are operated at the highest levels of operational excellence. The successful candidate will utilize their expertise of operating complex cloud and hybrid-cloud multi-tier applications based on micro-service architecture to ensure that our cloud services meet and exceed uptime SLAs through operational best practices. This is through a holistic approach including process/operating procedures, with a strong emphasis on automation and a Site Reliability Engineering (SRE) focus. We offer flexibility We offer a diverse work environment Futureproof your career with a job in information security How you will make an impact: Policy Creation: Developing policies, standards and templates for our Cloud/SaaS services’ standard operating procedures based on cloud best practices, corporate policies, and regulatory and compliance requirements. Ensuring Adherence: Making sure that operational processes comply with cloud best practices, corporate policies, and relevant regulations. Risk Management: Identifying and mitigating risks associated with non-compliance, focused on operational, technical and process gaps. Audit and Review: Conducting regular audits of operational processes to ensure ongoing compliance and identifying areas for improvement. Policy Implementation: Developing and enforcing policies that align with compliance requirements, including data handling, security measures, and user privacy. Training and Awareness: Providing training to staff on compliance matters to ensure they understand the importance and are equipped to maintain standards. Incident Response and Problem Management: Establishing protocols for responding to service impacts including investigation and remediation processes. Ensuring root cause investigations are thorough and identify root cause. Track and monitor action items for remediation from root cause investigations. Service Assurance: Ensure and audit services against best practices for monitoring/alerting. Ensure service processes/technology are aligned to an uptime-first mindset. Ensure SLA/OLA uptime calculations are objective, accurate and aligned with cloud best practices. Ensure processes to measure and report SLAs/OLAs transparently and in timely manner are followed. Qualifications: Basic Qualifications: Bachelor’s degree in computer science, software engineering, or other relevant education 10+ years of experience leading and operating complex multi-tier applications based on micro-service architecture. Demonstrated understanding and application of operational processes, automation, SRE, and underlying technology for mission-critical customer-facing cloud and hybrid applications. Proven ability for process engineering, documentation, operational risk determination, and operational process audit and score carding. Team player with strong ability to influence and mentor a diverse set of professional colleagues and leaders Why Should You Apply? Leader in the security industry Friendly, supportive & knowledgeable teams Opportunities for on-the-job training You’ll help secure identities! For more information, visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube. #LI-XT1 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Xochitl Ticas Lara Xochitl.TicasLara@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. As a key member of the Customer Experience Account Management Team, This Sales Representative will manage SSL, PKI, and Identity software renewals, drive new sales within existing accounts, and increase market share. How you will make an impact: Day-to-day targeting, soliciting and closing of Renewal and Expansion sales. You will be responsible for all aspects of the customer relationship, working with the Customer Acquisition Team, TSC’s, Support, Development, management and other cross functional teams to ensure your customer’s success.Taking responsibility and ownership for analyzing market opportunities, growing the business, development of sales strategies, and forecasting within your territoryClearly articulate Digital Security Solutions value proposition in relation to competitors and maintain thorough knowledge of Entrust products and sales strategies/objectives.Accurately and timely maintaining pipeline in CRM (Salesforce) and reporting customer feedback on product enhancements to the broader team during weekly sales meetings Qualifications: Basic Qualifications Minimum 2 years’ experience selling products/services in the IT/Data Security market space University or College degree/diplomaProven expertise in relationship management with customers and/or other stakeholdersProven ability to consistently over-achieve targets.Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decisions-makersStrong understanding of sales cycle, and post-sales follow-up.Must be customer-focused and possess strong organizational, interpersonal, and communication skills.Demonstrate problem solving skills to better customer experience, enhance retail processes and efficiently leverage internal resources. Preferred Qualifications: Account Management business to business experience selling products/servicesPrevious success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with decisions-makers. #LI-JB2 This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Entrust is seeking a Manager, Software Fulfillment specific to the Software Fulfillment Team. This position will be responsible for leading the Software Fulfillment team which will play an integral role in the success of enablement throughout Entrust. One main responsibility of this position will be the primary member leading testing for acquisition integrations and new product introduction on the SF team. This person will be the subject matter expert on the Entrust platforms and help enable, verify, and signoff on released features and functionality in relation to fulfillment across platforms. Responsibilities: Lead the software fulfillment team to unsure the success of enablement throughout Entrust.Manage the fulfillment of commercial software and process license renewals as necessary.Provide necessary work direction and manage projects effectively through planning, organization, and project management.Key decision maker regarding software fulfillment requirements and solution design on a variety of projects and product launches as assigned.Core team member on all product, enhancement, and Conference Room Pilots (CRP), User Acceptance Testing (UAT) requests for SF functions for a variety of products, product launches and acquisitions.Represents the needs of the global software fulfillment team by utilizing a strong working knowledge of both the software fulfillment team processes/functions as well as Oracle and salesforce.com functionality and shares/participates in all requirements gathering sessions. Collaborate in conjunction with the Business Systems analyst/IT to design reports specific to these new releases/integrations, which include designing test cases and providing direction and instruction to the analyst and others as needed.Executes assignment of test cases for commissioning/onboarding and identification of system issues and limits.Defines the scope of testing within the context of each release/delivery.Creates, generates, analyzes and maintains reports detailing the daily operations of the systems and to identify opportunities for continued improvement. Acts as the project liaison in taking actions, gathering and sharing pertinent information and notes, and capturing process definition to provide to software fulfillment and trade compliance leadership and trainer to support for launch of new products.Develops and maintains strong, effective working relationships with internal teams, partners, and customers at all levels to effectively influence and be the voice of software fulfillment on project teams.Other duties as assigned. Basic Qualifications: Bachelor’s degree or equivalent education and/or experienceMinimum 5 years software fulfillment experienceMinimum 5 years’ experience in managing and mentoring multiple people/teams.Minimum 2 years broad professional experience with project and UAT testingStrong desire and ability to learn new technical skills required to perform minor application development tasks and support related system integrations.Able to work independently and in a team environment, demonstrating professional demeanor in all work-related interactions.Ability to think outside-of-the-box to solve challenging problems and drive continuous improvement.Ability to juggle competing demands and priorities while maintaining strong attention to detail.Ability to work independently with minimal supervision and exercise good judgment.Strong interpersonal skills. Comfortable communicating at all levels. Willing to provide critical feedback to management.Demonstrated ability to engage with internal technical engineers on issue resolution and to have advanced understanding of software fulfillment principles. Preferred Qualifications: Bachelor’s degree in IT or related field Experience in a service or manufacturing environment utilizing integrated business systems (Oracle preferred)Experience with subscription products including the management of and subscription billing models such as recurring billing and usage basedExperience with Zuora, Salesforce CPQ, Oracle EBS, or other Quote to Case business applications Ability to engage and interact with various teams with impact and influence Compensation Range: The pay range for this position is 115000 - 170000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Steve Donahue Steve.Donahue@entrust.com
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    Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Reporting to the Sales Director, Enterprise Named Accounts, the Sr. Sales Executive will achieve assigned sales objectives in their designated Named Accounts focusing on a defined set of solutions within Entrusts entire portfolio of Digital Security solutions the defined territory. The role will require significant collaboration with matrixed team members including the Account Management Team, Sales Development and Pre-Sales Technical teams. The Sr. Sales Executive will develop a pipeline of new business opportunities throughout the designated account list and will be responsible for identifying, engaging, managing, and closing opportunities. They will capture new and expansion opportunities and grow business within designated existing accounts. The Sr Sales Executive will be accountable for the follow responsibilities detailed below, and other duties as assigned: Responsibilities: New business development sales 70% · Act as region selling expert for the defined solutions portfolio to bring competitive knowledge and solution industry expertise for Entrust solutions · Prospect daily, leveraging referrals and working with other Sales Executives for cross sale opportunities and large account management strategy, where appropriate · Deliver value proposition message through a variety to prospects within assigned account territory · Listen to and interpret customer requirements, build knowledge of customer challenges and propose technical solutions that directly apply to customer needs; leveraging Technical Sales as needed · Partner with Technical Sales to provide product presentations/demos to prospects and customers · Develop relationships with appropriate decision makers within targeted accounts – up to and including C-level contacts – and maintain close understanding of customer’s profile and evolution in order to influence strategies related to their digital security needs in pursuit of defined opportunities · Drive and close direct sales to ensure territory meets its quarterly and annual commitments · Successfully manage and overcome prospect objections · Manage full end-to-end sales lifecycle and close sales Sales Business Management and Administration 30% · Develop and maintain a deep understanding of competitive offerings within marketplace · Proposal development · Responsible for accurately reporting and documenting all contacts, and engaging in proper and timely follow-up with customers · Work cooperatively with Technical Sales Consultants in the development of business impact modeling tools · Provide competitive account and market intelligence as well as voice of the customer information to product marketing and management, and help define market requirements to product marketing in support of future solution road mapping · Leverage impeccable forecasting and financial planning solutions through timely and comprehensive use of the CRM system and other reports/tools available for accurate pipeline build-up and planning purposes · Creates and routinely updates a dynamic account and close plans, highlighting targeted opportunities, specific vertical opportunities within designated account plans. · Create annual/quarterly business plans and reviews to ensure performance against plan and strategic imperatives · Act as mentor and resource within Sales team, engaging to support the organization through honed sales skills expertise, customer/negation escalation, and large account management capabilities Qualifications: Basic Qualifications · Minimum 8 year’ experience selling products/services in the IT/Data Security market space · Proven track record of consistent quota over-achievement · Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decisions-makers · Strong understanding of sales cycle, macro and micro business trends, and post sales follow-up · Demonstrated ability to effectively manage customer relations at all levels · Proven track record of successfully engaging customer primes · Technical aptitude; must be able to quickly learn Entrust’s products/services, sales strategies, pricing, delivery, and installation processes · Excellent communication and interpersonal skills – both written and verbal · Reside within the territory/region, with ability to travel up to 50% within the territory / region Preferred Qualifications: · Experience selling software manager / cloud-based services in the information security or IT space · Experience using Salesforce to maintain call records and account status · Previous formal sales training (referrals, territory planning, presentations skills, solution selling and communication skills) #LI-JB This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com
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