Entrust

Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Position Overview: In this role, the Solutions Engineer will be the Subject Matter Expert (SME) on the Entrust Digital Issuance Solution and will act as a technical trusted advisor for customers onboarding to our aaS/Cloud Digital platform. This individual will be part of the Entrust Professional Services team and will be involved in the overall lifecycle of the customer onboarding process, up to the go-live phase then to the support. The Solutions Engineer will act as the interface between Entrust and its customers, using both IT and business skills to help clients to implement tailored solutions in their business processes. Additionally, this role will partner with sales/pre-sales to assess customer requirements and partner with R&D and product management to provide feedback for continuous improvement. The Solutions Engineer is a technical and customer-facing role, responsible for successful customer onboarding. Responsibilities: Projects Delivery (60%) Be the technical trusted advisor to Customers during the implementation phase in close relation with the project manager. Assist Customers in the development, integration, deployment, and installation of Digital Solution in their environment. Collaborate with project management team to deliver projects to Customers in a timely matter. Support project managers on the technical aspects of projects (integration in Customers ecosystems like Core and processor, mobile applications development via SDK and APIs). Lead resolution of Customers deployment issues during project phase and coordinate escalation to Product and R&D as appropriate. Provide Customers training and support, mainly remote and occasionally on-site, on integration of SDK & APIs in a mobile/web banking application. Review impact of new releases, new product features and delivery schedules on Customer’s implementation processes. Configure the customer environments in the Entrust cloud. Leadership and Drive improvement (30%) Be a Solution Subject matter to train, mentor and support other team members. Designs user manuals (installation, operation, etc.) as well as project specific training materials Be a proactive source of proposals regarding both implementation processes and tools improvements, and new Entrust solution or features integration. Recommend solution improvement to improve the customer experience and efficiency. Product Knowledge/ Skill Development (10%) Attends relevant internal and/or external training programs to keep abreast of changes in Entrust product related technologies. Operate within the helpdesk software, updating tickets and generating knowledgebase articles. Reads journals or other market sources to obtain knowledge of market changes and or advances. Complete all company training and development courses required by Entrust. Basic Qualifications: Software Development experience, with experience in mobile applications software development and web Services. Bachelor’s degree in computing science, engineering, mathematics, or related field of study. Fluent in English Ability to effectively engage and communicate with customers Appetite in technology and innovation. Desire to learn. Experience acting as escalation point for complex customer tickets. Preferred Qualifications: Experience with tokenization, tokenization platforms and associated flows (MDES, VTS). Experience with financial payment technology. Experience in Cloud deployments Experienced in Mobile SDK, Web services and/or APIs. Experienced in languages Java Native (Android) and/or Swift (IOS). Spanish language. Compensation Range: The pay range for this position is $96,000 - 151,000 if located in the United States. In the event this position is hired outside the U.S., pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details. For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: Richa Srivastava Richa.Srivastava@entrust.com

Career Growth, Flexibility and Collaboration! Entrust is dedicated to keeping the world moving safely by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves. Reporting to the A&NZ Sales Director, the Jnr. Sales Executive will achieve assigned sales objectives in their designated Named Accounts and vertical industries focusing on a defined set of solutions within Entrusts entire portfolio of Digital Security solutions. The role will require significant collaboration with matrixed team members including the Account Management Team, Sales Development and Pre-Sales Technical teams. The Jnr. Sales Executive will develop a pipeline of new business opportunities throughout the designated account list and will be responsible for identifying, engaging, managing, and closing opportunities. They will capture new and expansion opportunities and grow business within designated existing accounts. The Jnr. Sales Executive will be accountable for the follow responsibilities detailed below, and other duties as assigned: Responsibilities: New Business Development Sales 50% Act as a selling professional for the defined solutions portfolio to bring competitive knowledge and solution industry expertise for Entrust solutions Prospect daily, leveraging referrals and working with other Sales Executives for cross sale opportunities and small-medium account management strategy, where appropriate Deliver value proposition message through a variety to prospects within assigned account territory Listen to and interpret customer requirements, build knowledge of customer challenges and propose technical solutions that directly apply to customer needs; leveraging Technical Sales as needed Partner with Technical Sales to provide product presentations/demos to prospects and customers Develop relationships with appropriate decision makers within targeted accounts and maintain close understanding of customer’s profile and evolution in order to influence strategies related to their digital security needs in pursuit of defined opportunities Account Mapping to build process/knowledge and skill for success Drive and close direct sales to ensure territory meets its quarterly and annual commitments Successfully manage and overcome prospect objections Manage full end-to-end sales lifecycle and close sales Sales Business Management and Administration 50% Develop and maintain a deep understanding of competitive offerings within marketplace Proposal development Responsible for accurately reporting and documenting all contacts, and engaging in proper and timely follow-up with customers Work cooperatively with Technical Sales Consultants in the development of business impact modeling tools Provide competitive account and market intelligence as well as voice of the customer information to product marketing and management, and help define market requirements to product marketing in support of future solution road mapping Leverage solid forecasting and financial planning solutions through timely and comprehensive use of the CRM system and other reports/tools available for accurate pipeline build-up and planning purposes Creates and routinely updates a dynamic account and close plans, highlighting targeted opportunities, specific vertical opportunities within designated account plans. Basic Qualifications Bachelor's degree 2+ years of work experience in sales relating field Experience driving growth through channel partners & Inside Sales Roles An understanding of sales cycle and starting the sales journey Demonstrated ability to effectively manage customer relations at an early level and combat rejection to participate in the early stages of a sale Technical aptitude; must be able to learn Entrust’s products/services, sales strategies, pricing, delivery, and installation processes Excellent communication and interpersonal skills – both written and verbal Reside within the territory/region, with ability to travel up to 25% within the territory/region Technical competence and ability to utilize various software and hardware platforms (Oracle, Business Intelligence, CRM and PRM) Proficient with MS products: Word, Excel, PowerPoint, Outlook Preferred Qualifications: Entry level experience selling software as a Service / cloud-based services in the information security or IT space Experience using Salesforce to maintain call records and account status Previous formal sales training (referrals, territory planning, presentations skills, solution selling and communication skills) would be advantageous, but not mandatory Ability to listen to and interpret customer requirements, build knowledge of customer challenges and present technical solutions that directly apply to customer needs An ability and interest to create brand mind share within a network of channel partners #LI-JB2 For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com. Recruiter: James Beck James.Beck@entrust.com