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Amex GBT

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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Event Co-ordinator supports all elements of the end to end management of an event, including registration, attendee management, logistics support & administration. The key responsibility involves full liaison & coordination of all attendees. This includes coordinating registration, travel & accommodation requirements alongside preparation of event documentation & on-site support. The role will also involve liaising with internal Event Managers as well as clients/attendees to provide information as required. Typically, the Event Co-ordinator supports an Event Manager in event delivery. Location London, United Kingdom The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. A support role within our Meeting & Events teams, handling the post event billing reconciliation, vendor coordination and data administration tasks for specified global markets or customer accounts. The person will support the Meeting Planners with data administration tasks in internal and customer applications. Key responsibilities include collecting, validating, updating data across applications, and delivering the end-to-end process. The role will also require managing and reconciling data within various Technology platforms.They will provide a highly effective, proactive, and responsive data admin and project reconciliation support ensuring that the overall process operate efficiently, reliably and to agreed SLA’s and KPI’s. What You’ll do on a Typical Day: Receive, review, cross check and analyze the event budgets assigned via Meetings & Events’ internal Project Management tool (Meeting Central).Communicate with appropriate departments to clarify request and obtain appropriate supporting documentation as per the laid down checklist within the process.Review and complete event close out process in accordance with policy guidelines to include data integrity, aging and SLA compliance.Assess, analyze, and thoughtfully enter data taken from one data source to another, either via manual duplication or by means of a macro.Reconciliation of all meeting and event spend.Track budget items, catch errors and missing invoices for follow up with Suppliers / Vendors.Supports continuous alignment with M&E policies and turnaround time and works closely with the Meeting planners.Supports resolution on issues and reconciliation errors to ensure Event closures on time.What We’re looking for: B. Com or other graduates with Minimum 3-5 years of work experience in data entry, financial reconciliations, P2P operations, or Account Receivables Management are preferred.Good communication and directive skills in English & Polish (spoken and written) to support global teams and potentially clients and suppliers.Customer service excellence.Reasonable proficiency in MS Office productivity tools such as Excel.Experience working in the Event Management industry a plus.Must be willing to work virtually.Must be willing to work in EMEA shifts. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. A support role within our Meeting & Events teams, handling the post event billing reconciliation, vendor coordination and data administration tasks for specified global markets or customer accounts. The person will support the Meeting Planners with data administration tasks in internal and customer applications. Key responsibilities include collecting, validating, updating data across applications, and delivering the end-to-end process. The role will also require managing and reconciling data within various Technology platforms. They will provide a highly effective, proactive, and responsive data admin and project reconciliation support ensuring that the overall process operate efficiently, reliably and to agreed SLA’s and KPI’s. What You’ll do on a Typical Day: Receive, review, cross check and analyze the event budgets assigned via Meetings & Events’ internal Project Management tool (Meeting Central).Communicate with appropriate departments to clarify request and obtain appropriate supporting documentation as per the laid down checklist within the process.Review and complete event close out process in accordance with policy guidelines to include data integrity, aging and SLA compliance.Assess, analyze, and thoughtfully enter data taken from one data source to another, either via manual duplication or by means of a macro.Reconciliation of all meeting and event spend.Track budget items, catch errors and missing invoices for follow up with Suppliers / Vendors.Supports continuous alignment with M&E policies and turnaround time and works closely with the Meeting planners.Supports resolution on issues and reconciliation errors to ensure Event closures on time.What We’re looking for: B. Com or other graduates with Minimum 3-5 years of work experience in data entry, financial reconciliations, P2P operations, or Account Receivables Management are preferred.Good communication skills in English (spoken and written) to support global teams and potentially clients and suppliers.Customer service excellence.Reasonable proficiency in MS Office productivity tools such as Excel.Experience working in the Event Management industry a plus.Must be willing to work virtually.Must be willing to work in EMEA shifts. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. A support role within our Meeting & Events teams, handling the post event billing reconciliation, vendor coordination and data administration tasks for specified global markets or customer accounts.The person will support the Meeting Planners with data administration tasks in internal and customer applications. Key responsibilities include collecting, validating, updating data across applications, and delivering the end-to-end process. The role will also require handling and reconciling data within various Technology platforms. They will provide a highly effective, proactive, and responsive data admin and project reconciliation support ensuring that the overall process operate efficiently, reliably and to agreed SLA’s and KPI’s. What You’ll do on a Typical Day: Receive, review, cross check and analyze the event budgets assigned via Meetings & Events’ internal Project Management tool (Meeting Central).Communicate with appropriate departments to clarify request and obtain appropriate supporting documentation as per the laid down checklist within the process.Review and complete event close out process in accordance with policy guidelines to include data integrity, aging and SLA compliance.Assess, analyze, and thoughtfully enter data taken from one data source to another, either via manual duplication or by means of a macro.Reconciliation of all meeting and event spend.Track budget items, catch errors and missing invoices for follow up with Suppliers / Vendors.Supports continuous alignment with M&E policies and turnaround time and works closely with the Meeting planners.Supports resolution on issues and reconciliation errors to ensure Event closures on time. What We’re looking for: B. Com or other graduates with Minimum 3-5 years of work experience in data entry, financial reconciliations, P2P operations, or Account Receivables Management are preferred.Must have language proficiency in French/GermanGood communication skills in English (spoken and written) to support global teams and potentially clients and suppliers.Customer service excellence.Reasonable proficiency in MS Office productivity tools such as Excel.Experience working in the Event Management industry a plus.Must be willing to work virtually.Must be willing to work in EMEA shifts. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll do on a Typical Day: Egencia’s Technology organization is looking for a highly motivated, self-driven, self-starter and fast-growing potential individual to be part of a growing team of technologists.You are well versed with SDLC and Agile methodologies.You have at least 3 years of experience in software development and troubleshooting.An independent thinker, who works around problems and who isn’t shy of trying new technologies.You have validated experience of working in parallel technologies apart from your core technology area (Java).Prior experience in working harmoniously with cross-geography team will be an added advantage.You should be equally appropriate in development, test, debugging roles and be ready to wear many hats. This team values “fail-fast” learners and technology enthusiasts who view learning new technology as a fun experience.Design and implementation of next-generation SaaS using a polyglot of technology.Design and implement powerful, highly scalable, and reliable applications.Translate functional specifications into logical, component-based technical designs.Own delivery of applications features end to end by working with internal and external teams.Innovate and implement new ideas to solve complex software problems.Work closely with geographically distributed teams and collaborate with cross team leads to define, implement and consume services/components/modules. What We’re looking for: Strong knowledge of Object Oriented Programming, Data Structures, and AlgorithmsProficiency in Java/J2EE/HTML/CSS/JavaScript and strong Java programming skillsProven ability to develop and support large-sized internet-scale software systemsExperience in AWS Services or other cloud servicesKnowledge of NoSQL databases and cloud computing conceptsExperience in developing and deploying in AWS cloud based platforms. Hands on knowledge on EKS, Lambdas, Kinesis,S3 is a plus.Experience in UX technologies and frameworks like JavaScript, React,HTML5. • Sound understanding of client-side optimization standard methodologies and toolsExperience with the Agile Toolset and Programming PracticesKnowledge of server-side design patterns and continuous delivery principlesAbility to quickly pick up new technologies, languages with easeA standout colleague who collaborates and incorporates feedback from all relevant partners.Excellent written and verbal communication skillsBS or MS in Computer Science or equivalent degree Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll do on a Typical Day: Lead an engineering team to build, operate, streamline, and maintain our Flights Technology solutions to meet our customers' evolving needs. Focus on planning and management with minimal time spent hands-on implementing technical projects. Partner with product and design counterparts to understand requirements and priorities, solution business problems, craft roadmaps, and manage development from conceptualization through delivery and ownership. Create and maintain accurate project schedules, as well as driving tasks to completion. Ensure your team meets their delivery commitments through an effective sprint planning process and daily standup meetings; facilitate team-owned process improvements. Hire, mentor, coach, and retain a collaborative, best-of-class engineering team. Foster career growth and a strong team culture of inclusivity, product ownership and quality, technical and operational excellence; lead by example. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary, managing each effort within approved workforce and budget guidelines. Perform Quality Inspections and Walkthroughs, Architecture Review, Design Review, Code Review, and Security Review to ensure compliance with standards. Demonstrate leadership in mentoring, establishing standards in documentation and clean code, and setting a professional example to the team. What We’re looking for: Have a bachelor's degree with at least 8 years of relevant work experience. Excellent verbal and written communication skills with ability to work well within and across software engineering teams, as well as other functions of the company. Excellent skills at encouraging working relationships and driving teamwork. Experience in working with leadership across multiple product and engineering areas. Draw on experience to lead technical designs and implementation of highly scalable and adaptable systems. Expertise of professional software engineering practices and standard methodologies for the full software development process, including coding standards, code reviews, source control management, build processes, testing, and operations. Technical skills: Java based technologies, micro-services architecture, cloud-native and distributed computing. Exposure to delivering products using cloud infrastructure. Technologies we currently use include Java, Amazon Web Services, Spring Boot, Kotlin, React.js, REST, GraphQL, Cucumber, Selenium, Docker, Kubernetes, Git, Jenkins, Kibana, Datadog. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Digital Designer is a technical resource responsible for creating event websites and mobile apps. This individual will be leading strategic conversations with clients, vetting requirements, and translating their needs into successful events. The ideal candidate should be very motivated with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We’re looking for someone who gets excited about working with multiple technologies, proposes new and creative ideas, and learning new things. What You’ll Do on a Typical Day : Responsibilities include but are not limited to: Demonstrate detailed product knowledge when assisting clients via phone and emailLead all aspects of event website creation and maintenance:Create online attendee registration website in line with client brandingConsult with clients on the design and overall functionality available to ensure client goals and objectives are metCreate reports based on event requirements and makes them readily available to clients and internal teamsThoroughly tests event website before sharing with clients and internal teamsLead all aspects of mobile app creation and maintenance:Creation and maintenance of mobile appsPresent solutions and offer best practices to help clients meet their goals and objectivesOversee mobile application projects from kick-off to launch in Apple and Google Play storesCreate and maintain templates based on client requirementsLead different projects with challenging deadlines and deliverablesPartner with operations and account management to support client’s long-term account goals What We’re Looking For : Bachelor's degree with strong academic credentials preferredMinimum of 3 years of work experience preferably in the meetings industry, software or other high-tech industryStrong, confident, and outgoing telephone presence and solid customer presentation skillsHighly articulate, detail-oriented, yet able to simplify complex concepts into amateur’s terms for greater understandingAbility to work well under pressure and maintain professionalism even in demanding circumstancesComfortable using general office software applications, sales automation products such as Salesforce.com and web collaboration tools like WebEx a plusExperience using Cvent platform, Flex registration, new reports, and portals preferred; Splash, e-Touches, Crowd Compass and DoubleDutch a plusAdvanced expertise with HTML, CSS and other web development languages a plus.Photo editing (i.e., Photoshop, etc.) is a plusOutstanding communication skills, able to communicate at various levels of the organization and tailor written and verbal messages to fit particular audiences in English, with focus on client-facing experienceExcellent collaboration and partnership skills, with the ability to work in a global, geographically dispersed environment Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Deine Aufgaben § Unterstützung bei der Planung, Organisation und Durchführung von nationalen und internationalen Events, Incentives, Kongressen, Tagungen und Sportveranstaltungen, inkl. Kalkulation und Abrechnung § Reise- und Eventbegleitung vor Ort § Unterstützung bei der Konzeption und Gestaltung von Veranstaltungskonzepten und Angeboten § Handling von Teilnehmermanagement-Tools Das zeichnet Dich aus § Eingeschriebener Student (w/m/d) in einem betriebswirtschaftlichen Studiengang, idealerweise mit dem Schwerpunkt Tourismus § Hohes Maß an Serviceorientierung, Kommunikationsstärke und Teamfähigkeit § Betriebswirtschaftliches Verständnis und gutes Zeitmanagement § Flexibilität und Belastbarkeit § Affinität und Know-how im Bereich Sport § Sehr gute Kenntnisse der englischen Sprache; weitere Fremdsprachenkenntnisse von Vorteil § Sehr gute Kenntnisse der MS Office Programme Location Frankfurt, Germany The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Event Manager role focuses on the delivery of quality meeting planning and execution services for a variety of clients as part of an end-to-end management solution. Whilst the role primarily focuses on logistic management, there may also be the need to provide creative support. What You’ll Do on a Typical Day : Ongoing key operational client contact – act as the key client contact for the program including proposal creation and presentation, contracting, regular WIP reviews, ongoing engagement and customer concern as neededOngoing Leadership and Management of support teams and/or coordinator(s) to deliver best resultsSource, Negotiate, Contract and Handle all vendors/suppliers for the meeting on the client’s behalf and ensure quality services at efficient ratesCreate and Handle critical path for the event(s) including key dates internally and externallyCreate, design and handle all aspects of the program (food and beverage, activities, transport, theming etc.)Attendee Management and associated aspects (initiations, itineraries, rooming lists, special needs, dietary requirements, attendee communications etc.)Coordinate, or handle, the air ticketing team for the event for seamless operations and client-facing engagementFacilitate all supplier payments including regular reporting on fund movements Create and Handle the initial, negotiated, working and final budgets throughout the program in an accurate and timely mannerProactive management of the event, and account, profitabilityFull financial reconciliation post-event within defined SLA parametersMeet all deliverables and SLA’s, both internally and externallyUnderstand and be compliant with all American Express policies What We’re Looking For : Minimum of 5 years confirmed event management experienceAbility to work within budgetary parameters, meet critical deadlines, and handle multiple projects simultaneouslyExcellent communication skills, written, oral and interpersonal are critical with the ability and present and engage at a senior stakeholder levelAbility to work with the corporate clients to develop programs, including destination selection, site inspections, negotiations, costing and onsite management through final billingAbility to reestablish and develop business from within existing client streamsAir booking experience – preferred (Galileo, Saber GDS) Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Centralized Services Manager reports to the Team Manager within the Solution, Implementation & Deployment Vertical. The Centralized Manager supports the implementation manager by managing internal GBT account setup related activities like unique ID Creation / Setup, PCC Creation, Rate Loading etc. of our local and global clients and works on all assigned projects as required by the business. What You’ll do on a Typical Day : Manage the internal account setup tasks for all new clients.Be the single point of contact for the implementation manager for the specified tasks.Collaborate with multiple key business units to drive efficiencies, meet customer needs / deliver on strategic business goals.Ensures timely delivery in line with defined SLA’s and maintains updated project plans throughout the life cycle of the project.Accurate and quality management of all internal tracking metrics / platforms like SFDC etc.Uses the project management methodology to manage risk assessment, escalation and resolution process.Use their knowledge and experience to drive best practices aimed at standardization and scale and increase efficiencies.Ensure processes aligned to financial goals with measurable metrics. What We’re looking for : English language required. Excellent communicator at all levels both written and oral.Strong project management and analytical skills.Commercial awareness, influencing and strong relationship building skills.Ability to work independently and manage multiple projects simultaneously while prioritizing deliverables.Capability to work virtually and strong organizational skills.Effective time management, multi-tasking prioritization skills.High degree of problem solving and decision-making. Ability to adapt to changing priorities and taking everyone on board to deliver on the same.Ability to perform in complex cross-functional, global, business environment.Strong active listening and facilitation skills.Flexibility and willingness to work in a global environment and adapt to different time zones. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Strategic Sourcing Organization at American Express Global Business Travel (GBT) is responsible for the enterprise-wide sourcing and contracting strategy with third-party vendors to best support our business units at Amex GBT in accordance with policy. As new products, services, and technologies are constantly being introduced into the market, Amex GBT must remain on the forefront to continue to improve our vendor partnerships, build enterprise value, and improve employee and client-related programs. As a member of the Strategic Sourcing Organization, you will be part of a diverse and hard-working team who support the following verticals and categories: Corporate Services Vertical: including Business Process Outsourcing (BPO), Professional Services to support various business functions, Human Resources, Marketing & Communication, Environmental, Social, and Governance (ESG), and Facilities-related services.Product, Platform, & Technology Vertical: including IT Software, Hardware, Software Maintenance, SaaS, Information Security, IT Labor, Telecom, Infrastructure, Financial Systems, AI, and various internal and client-facing applications.Sourcing Optimization and Operations Vertical: provides key support to the organization through efficiencies in process, tools, policies, financial and business reporting and analysis, and vendor and Vendor Relationship Manager (VRM) communications including facilitation of questions, partner concerns, and guidance. The Director is a strategic leader with vision responsible for guiding the Corporate Services Vertical team and third-party vendor engagements in collaboration with business partners to drive value and identify savings opportunities across the organization in line with our company strategy. To do this, we must continue to innovate, challenge the status quo and drive efficiencies where possible. This role requires a blend of analytical prowess, market insight, and Strategic Sourcing and Procurement experience. These efforts are in partnership with a number of teams and collaborators including VRMs, legal, risk & compliance, information security, privacy, and payments to ensure Amex GBT has a strategic, effective, and compliant vendor program. What You'll Do: Lead a team of category managers within the Corporate Services vertical, providing leadership oversight, partner concern support, coaching, and learning and development opportunities.Optimize the vertical and improve value opportunities through prioritization, key commercial negotiations, and strong collaboration with business functions and leaders to deliver on key objectives while adhering to agreed-upon budgets.Effectively understand and partner with the other Strategic Sourcing verticals and category colleagues to align on key principles and opportunities to ensure effective prioritization of value-driven initiatives.Connect with executive leaders on key initiatives, metrics, strategies, savings and value add.Enhance the ESG program within the organization while driving ESG principles in the Supply Chain across all Sourcing engagements.Support and recommend optimization opportunities for the overall Strategic Sourcing operations. What We're Looking For: Five or more years recent experience supporting strategic sourcing principles including procurement, commercial negotiations, and contracting.Proven track record of strategic orientation, change management and thought leadership.Experience in driving projects with a company-wide impact (savings or value driven).Strong planning and organizing skills with the ability to manage and prioritize responsibilities.Proven people leader with strong talent management and engagement experience.Excellent relationship management and collaboration skills across various areas of the businessAbility to influence across functions and drive results without direct ownership.Financial acumen and analytical skills.Able to collaborate with remote teams effectively.Ability to multitask and work in a fast-paced and constantly changing environment.Experience with various Sourcing / Procurement / Finance and / or Project Management technologies. A strong plus for applicants with the following additional qualifications Bachelor’s Degree or equivalent work experience, with a focus in Supply Chain, Finance, Legal, and / or Procurement.Experience in merger & acquisition Sourcing or Procurement.Written and / or verbal communication in multiple languages.Exposure to ESG / CSR laws, regulations, contracting principles, and / or certification program Location United States The US national annual base salary range for this position is from $100,000 to $200,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance and is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Position Overview:- When you are assigned to a new project, you will take the lead, guide and direct the customer and affiliate stakeholders in an efficient, effective manner to achieve the objectives as set for the project, within the agreed timelines and associated costs. You will enjoy interacting across a range of subject matters – where applicable - including sourcing and category management, expense management, stakeholder engagement and communication, and spend management to name but few. You play a critical role in problem solving, identification of challenges and transforming hypotheses and conclusions into recommendations and suggestions of solutions. You’ll exude confidence being in front of customers regardless of their seniority and will be able to present and communicate well in all scenarios. What We’re looking for :- Some client facing experience, preferably from a consulting related background. Ability to act as a trusted advisor, capable of identifying expansion opportunity during customer interaction. Collaborative, energetic, flexible and can-do attitude. You'll be able to rally people together from within the client organisation through to internal resources in order to get things done. Critical thinker, thrives on working in an innovative environment that champions knowledge sharing and team collaboration. Analytically minded, understands data with ease and is comfortable in its transformation into insights and conclusions. Can multi-task with ease and manage competing priorities. Diverse in thinking and approach, will adapt well in a truly global team and has the ability to overcome cultural challenges or barriers at ease. Flexibility to work in different time zones. Comfort with ambiguous, ever-changing situations. Ability to solve problems with quantitative thinking and in-depth analysis. A good academic background or lengthy tenure with solid experience in your field. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Manager of Client Management leads innovative account management strategies, with focus on growing profitability and deepening client relationships within a portfolio of Global Multi-National accounts. The Manager of Client Management role is to grow and increase the non-transactional revenue of their portfolio, through a combination of outstanding relationship management and consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and their in‑depth knowledge of the power of the Amex GBT value proposition. To drive growth and develop innovative, value‑add and client focused solutions, What You'll Do: Research the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, benchmarking, and technology as critical value drivers. Develop an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Leads the global efforts for assigned portfolio across 4 regions and 50+ countries, which includes guiding the regional market leads in their efforts to support the client global goals/initiatives. Leading sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transaction, premium revenue. Increasing profitability by proactively identifying new opportunities and delivering innovative solutions that continue to contribute to our clients. Develop creative pricing strategies and contributing to ongoing client P&L management and client retention. Lead business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts. Enhance the American Express Global Business Travel value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development. Strong relationship building skills to ensure trusted partnerships with clients. What We're Looking For: 5+ years of global account/client management experience with strong proven people leadership skills and travel industry is strongly preferred. Previous customer / client-facing experience and client relationship management skills with global clients. Previous global service delivery /account implementations experience a plus. Proven track record to deliver a data-driven, analytical approach to the client’s travel program in a consultative manner as the subject matter authority, with the ability to identify business opportunities. Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts. Proven success in consultative selling is required, in addition to demonstrated success growing client revenue and profitability. Ability to communicate GBT’s value proposition, with proven executive level presentation skills up to and including the “C Suite”. Demonstrated ability to build strategic vision, account plans, action plans, set and measure goals, etc. Proven innovative problem-solving abilities and decision-making skills required, in addition to project management, prioritization, and planning skills. Strong financial skill and analytical attitude required to use the key drivers of profitability. A very strong business and financial competence with a consistent track record of gaining results and achieving targets are required. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions with proven success in RFP management/negotiations. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations. A sophisticated range of communication, presentation and influencing skills to present complex ideas in a simple and compelling way to a wide variety of audiences. Highly collaborative with proven success working in matrixed environments. Proficient and comfortable with using various software platforms including but not limited to PowerPoint, Excel, Word and Salesforce. Virtual based location, must be very comfortable with working remotely, and traveling for work as needed for quarterly client business review, etc. #GBTJobs Location Canada The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This position will focus on preparing projects and delivering the best service in events that vary between small and medium sizes, format, leading these events at all times, liaising with the client from and all kind of suppliers. The selected candidate must have demonstrable experience of managing technical briefs, budgeting, presenting, negotiation, and events management, as well as outstanding communication skills with clients, suppliers and team colleagues What You’ll Do on a Typical Day: Liaison with the client to handle small & medium meetings with focus on achieving quality and successful events.Research suitable venues for Standalone/Product launches/Internal meetings, offsite dinners and produce comprehensive and factual proposals including budgets.Preparation and management of event budget template and financials.Delegate managementNegotiation and management of 3rd party supplier contracts/terms and conditions including guarantees, attrition, limitations, cancellation penalties etc.Creation of event documentation – Joining instructions, useful information etc…Post event reconciliation (including cost savings) and evaluation.Build and maintain close relationships with the client. What We’re Looking For: Self-confidence and dedicated, positive attitude.Congress/event meeting planner with validated experience - MINIMUM 3 YEARS EXPERIENCEKnowledge and experience with GDS (Amadeus)Agile with tools & technologyOrganization & attention to details, a must haveExcellent project management skills and able to handle a number of different meetings at any one time. Must be flexible and able to work under certain pressure.Strong financial competence including use of excel, production of budgets, reconciliation etc.Excellent oral and written communication skills and presentation is key.Ability to deal and communicate optimally with all stakeholders with confidence and credibility. Location Spain The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Oversees established process workflow and ensures that team members understand & performs properly their duties or delegated tasks. Responsible for supervising the team performance and providing constructive feedback and coaching to gauge satisfaction and success. Main point of contact with the stakeholders on the day-by-day operational level. Must have excellent communication skills and a passion for organization, agile and passionate about the team needs. Expertise as a Senior Meeting Planner. What you’ll do on a typical day: Assigns the new requests to the Meeting Planners (in agreement with the Operations Team Leader - OTL) and coordinates the team´s workload is balanced to ensure events are delivered to specifications and high standards.Coordinates established process workflow and ensures that meeting planners / admins understand & perform accurately their duties or delegated tasks.The OTL establishes the priorities with the Account Supervisor - ACS - who ensures that they are met, advising the OTL of any problem/delay that needs to be managed and/or intervened.Independently of the weekly team meeting led by the OTL, the supervisor will hold operational meetings with the meeting planners to assess workloads, possible assistance between team members and detect opportunities or risk situations to advise the OTL and provide efficient and quick solutions.For those strategic, high volume, more sophisticated projects, the ACS will be together with the OTL, the stakeholder's point of reference for everything that is not purely operations related. The OTL will have to be involved, copied in the mails and knowledgeable of the project to avoid that an event with certain complexity remains in the hands of a single person.Responsible for supervising the team performance and providing constructive feedback and mentoring to gauge happiness and success.Point of contact between the team and the stakeholders on the date-to-date operational duties and issues.Participate of scheduled operational calls with the stakeholders such as qualifying calls & weekly operational calls.Managing deadlines and progress across the team to ensure all the workflow steps are covered and assigned tasks are delivered on time.Ensures efficient workflow is in place & looks for improved processes whenever it is possible.Supports the OTL when being required and advises the OTL if her involvement is needed.Responsible for guiding and training new team members & ensure the team understands the client expectations.The ACS must have delegating skills to keep & encourage the team work to maintain the team engaged and motivated.The ACS must be passionate about operations & team and must be able to make decisions on a smaller scale than the OTL when it comes to operations. What we’re looking for: > 5 years’ Senior Project Management experience.Amadeus knowledge is a plus.English intermediate level.Excellence Communication skills. Able to communicate professionally with stakeholders.Teamwork and leadership skills.Ability to work under pressure.Cvent knowledge is a plus.Prior experience with Pharma accounts.Strong organizational and time management skills to meet deadlines.Ability to use different tools and / or platforms.Excellent customer service skills. Location Spain The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Dedicated Account Representative American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 12,000 employees and operations in nearly 120 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care. We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last. This role will be the primary interface with the client as a travel management point of contact. In addition to that, this role will support Client Management leaders and customer contacts on a day-to-day basis. Responsibilities include, but are not limited to, facilitating, compiling and overseeing execution of action plans, and providing end to end support for day to day travel program requirements and escalation support. Provide general assistance for monthly reporting packages and ad hoc data. Function as the key liaison between client management and service delivery to ensure program connectivity. Interact and support client in special projects and day-to-day requests such as policy exception management, crisis management and post trip reporting management. Leverage project management, analytical skills, and PowerPoint, Excel and industry knowledge to create more compelling and professional presentations. Responsiblities: Maintains client set up (customer IDs, DKs, Reason Codes, etc.) in GBT MI database to ensure consistent global reporting Manage and prepare quarterly review reports, monthly & ad-hoc reports to the specification and timescales agreed with the client. Accountable for putting together & checking the accuracy of all scorecards. Assist with building Presentations in order to drive Internal business goals.Undertake analysis of client needs and develop MI solutions to meet them.Key contact for anything MI related, including reporting tool product support, set up, maintenance, issue resolution and consultationDay to Day functions - support the day to day functions/processes so that the team can work on more strategic focus.Accountable for helping to support interactive initiatives from a strategic and technology standpoint.Assist with the implementation of new markets & services, ensuring all MI, service delivery, ijet & online processes have been implemented.Support with the loading & upkeeping of PRDS requests. Help to audit the air fares checks requested by the client.Provide overall client program support to CGM & Global Service Delivery Managers. Assist with putting together action plans, joining calls with the client or local markets when required.Facilitate end to end resolutions utilizing internal resources and partnering with GBT support groups.Monthly Financial Settlements - Assists CGManager to ensure all settlements are submitted to finance teams for regional consolidation or global collective on yearly accounts confirmation file. Required Skills/Qualifications: Thorough knowledge of the Business Travel IndustryA good understanding of business travel front Office, mid Office and back office Tools/Processes.Highly Skilled With Microsoft Office (Excel, Powerpoint And Word)Strong written and verbal communication skills with attention to detailProactive on problem solving & resourcefulDedicated and the willingness to succeed.Familiar with GBT product knowledgeAbility to work under pressure and maintain flexibility. To prioritize and manage competing demands to meet deadlinesAbility to analyze & assess raw data to draw meaningful conclusionsInteraction and communication with diverse working styles, ability to build and leverage strong working relationshipsAdaptation to change and new direction on short noticeAbility to identify issues or challenges requiring escalationAbility to work under tight timelines and pressure of client driven deliverables / demandsAbility to build and leverage relationships effectivelyAbility to learn technology and navigate resolution to technology issues using GBT support channelsThorough knowledge of insights reporting toolExpert in designing dynamic and creative Dashboards, Automation using macros, Statistical Analysis, Advance functions in excel.Highly Skilled With MS Access Window API, ActiveX Data Object, Excel VBA, Excel Array Formula, Pivot, Ms Query, Excel Micro ChartsProficiency in Building fully-integrated Excel Financial Models and data handling Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Manager of Privileged Access Management within IAM will be responsible for managing and overseeing our PAM and Cloud IAM initiatives. This role is critical in ensuring that privileged access across the organization is secure, compliant, and effectively managed. The ideal candidate will have a strong background in PAM solutions and AWS IAM, combined with leadership capabilities to drive best practices and continuous improvement. They will be responsible for project planning, delivery, troubleshooting, execution, monitoring, and vendor management. They will be fundamental for seeing programs through from beginning to end, ensuring efficient workflows, driving to measurable results and facilitating through effective communication. Job Responsibilities – Develop, implement, and manage the organization's Privileged Access Management program, ensuring robust security controls and compliance.Plan and execute the delivery of Privileged Access Management (PAM) services that include health check assessments, strategy, and implementation engagements.Lead and oversee the build, configuration, and architecture of PAM platform, CyberArk, including integral technology components such as password vaulting, privileged session management, application to application authentication, SSH key management, etc.Define and enforce policies and procedures for PAM.Develop and implement a comprehensive IAM strategy for AWS, aligning with organizational security policies and compliance requirements.Lead the design, deployment, and management of AWS IAM solutions, including policies, roles, user management, and access controls.Conduct risk assessments to identify and mitigate vulnerabilities within the AWS IAM environment.Collaborate with IT, security, and development teams to integrate PAM and AWS IAM with existing systems and applications.Provide technical leadership and guidance to internal teams on IAM best practices and security standards.Lead the evaluation, selection, and implementation of PAM tools and technologies to enhance the organization's security posture.Conduct regular audits and assessments of privileged access controls to identify and remediate vulnerabilities.Monitor and respond to security incidents related to privileged access, conducting root cause analysis and implementing corrective actions.Stay current with industry trends, emerging technologies, and best practices in IAM and PAM to continuously improve the program.Define ambitious, measurable goals and objectives; identity metrics and solutions that show impact and progress over timeProvide functional leadership during technology enhancements, upgrades, implementations, and work successfully as a liaison with various internal business technical partnersCollaborate with managers and engineers to deliver the best technical and operational design and approach, delivering value quickly to customersWork with internal technology partners and offshore managed services teams to support, utilize and maintain IAM standards, systems, and proceduresHelp streamline work process to improve efficiency and consistencyProvide transparent updates, help drive key decisions, pro-actively remove obstacles, lead dependencies across teams, identify risks and address key program issuesSet documentation standards and ensure all as-is, future state, and roadmaps are documented and socializedLead the Agile scrum team, write, enhance, research user stories and be responsible as business lead. Apply agile methodologies and product development lifecycle to successfully partner with product and engineering leadersProduce IAM program and project level dashboards, scorecards, reporting and metrics to monitor progress & performance, and provide on-going written and verbal release status updates to leadership and keep project team members updated on information security program executionAssist in internal & external audit reviews and ensure processes and procedures complyIdentify resource constraints as well as highlight project risksEnsure effective teamwork, communication, collaboration and commitment across multiple teams and vendorsManage, plan and grow your team in their professional careers by providing development plans, goals, and opportunity for them to succeed in their current or future positionManage the vendor team and their deliverables through periodic status meetingsSet Clear Roles and Responsibilities of the vendor resourcesManage the vendor Service Levels fulfillment, Performance Analysis and Improvement procedures Qualifications – Bachelor’s degree in computer science, information technology, or equivalent combination of education, certification, and experience required.8+ years’ experience in the Identity and Access Management (IAM).5+ years’ experience in Privileged access management solution such as CyberArk with a strong technical knowledge.4+ years’ experience in Cloud Identity Management with an In-depth understanding of AWS IAM, including policies, roles, user management, and security best practices.4+ years in cross-functional management roles. Strong interpersonal and leadership skills of teams across multiple geographies.Strong understanding of security best practices and regulatory requirements related to IAM.Proven track record in building and leading a high-performing team of security experts focused on driving cultural change.Proficiency in project management tools – Jira, Smartsheet, etcExcellent organizational skills, solid attention to detail and proven project management skills.Highly adaptable in a fast-paced hyper-growth environment; proven track record of delivering key results.Support delivery by creating alignment across multiple teams, resolving conflict, clarifying priorities.Understanding of software development lifecycle, change management, and release management practices.Experience managing a vendor Engineering and Operations team.Requires excellent communication, interpersonal, organizational and team building and leadership skills, business judgment, and proven expertise in directing the efforts of a technical staff.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Proven experience in developing and managing IAM policies, procedures, and controls within an AWS environment.Relevant certifications such as CISSP, CISM, AWS Certified Security – Specialty, or similar are highly desirable. Preferred Skills – Experience with other cloud platforms (Azure, Google Cloud) and their IAM components is a plus.Familiarity with identity governance and administration (IGA) solutions.Familiarity with regulatory requirements and standards such as GDPR, HIPAA, and ISO 27001.Knowledge of DevOps practices and tools related to AWS security and automation. Location Arizona, United States The US national annual base salary range for this position is from $85,000 to $170,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Global Business Consulting team consists of Consultants from a wide variety of backgrounds - from the Air/Hotel/Ground industries, travel, management consulting, IT consulting and general management. Since its establishment in 2007, the practice has grown rapidly due to the maturity of the travel landscape and investments in the business. Enterprise hotel RFP program. The area of focus for this position will be related to the Hotel practice line which spans corporate hotel program strategy design and execution including sourcing, program compliance, and optimization. This person will manage the hotel program and project workstreams for a single large Enterprise client. The ideal candidate is a self-starter with consulting, project management and hotel industry experience. What You'll Do: Engagement Execution: Effectively complete multi-workstream engagements for a single large Enterprise client, prioritize client requests and work objectives leveraging appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying change management techniques to drive sustainable engagement impact and ROI. Creates deliverables within established engagement scope, quality standards and time frames Experience leading large projects with global and large complex customers (i.e., 40+ points of sale, $150M in global spend, 1000+ properties) Hotel subject matter expertise including knowledge of RFP tools (Cvent, Sabre RFP, ReadyBid, etc.) Problem Solving & Analysis: Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and creates insightful recommendations in context of total engagement. Strong innovative mindset. Deep understanding of both TMC travel data and supplier/third party hotel data Familiarity with data visualization tools and reporting (i.e., Tableau) Ability to create bespoke models and scenarios using available datasets Communication: Exceptional interpersonal skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills complex subject matter into key messages for team members and clients Leads global hotel supplier relationships – representing both customer & consultancy interests Relationship Management: Understands client organization and dynamics. Builds strong working relationships with all key stakeholders. Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and best practices Experience successfully navigating global, for global client organizations (i.e., 40+ points of sale, $150M in spend, multiple client stakeholders) with the ability to articulate the value delivered through project work to all levels of client stakeholder. Owns client satisfaction ensuring a superior client experience Team Guidance and Support: Operate in a team-oriented environment with a strong sense of responsibility toward team members, engagement objectives and practice line development Demonstrates strong work ethic with peers and juniors. Coaches team on subject matter and industry knowledge such as sustainability, expected rate changes, booking pattern changes and relevant industry hot topics. Contributes to knowledge creation and dissemination related to the Corporate Travel industry. Supports delivery of internal/external projects that develop the business Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes Partner with, manage and mentor analysts Experience representing a firm or client’s interest within the marketplace (i.e., suppler/industry conferences) Commercial mindset; ability to led business development efforts in addition to project delivery What We're Looking For: Bachelor's degree required, MBA strongly preferred, PMI certification a plus In depth knowledge of complex cross functional Government sector environment is a plus. 3-5 years’ experience in a traditional consulting and/or Hotel strategy, sourcing and optimization role. Knowledge of strategy, financial/business operations, cost management preferred. Experience managing hotel programs through platforms such as Cvent and data visualization solutions Strong skills in data interpretation and presentation execution using data visualization tools such as Tableau, Birst, Power BI or others. Demonstrated ability to think conceptually, using strong analytical skills; ability to evaluate alternatives and recommend client solutions Exceptional interpersonal skills, listening ability and written presentation skills Ability to deal with ambiguity and present/discuss work results in a compelling manner Ability to create models and scenarios using all available data sets Team leader, mentor and player and highly client-focused with the ability to demonstrate attention to detail and focus on quality Excellent time management skills required – including ability to set priorities and work in a fast paced, multi-project environment Flexibility/ability to adapt lead improvement, simplification and transformation in a dynamic environment Strong communication skills that should include internal and external presentation development and deliver and ability to interact effectively with people at all levels within a team or client organization Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. You will manage end-to-end, a large hotel sourcing enterprise program with a bespoke team of +/- 20 team members. You will guide and direct the customer and affiliate stakeholders in an efficient, effective manner to achieve the objectives as set forth in the engagement SOW, within the agreed timelines and associated costs. You will enjoy leading a diverse range of subject matter experts with experience in strategic hotel category sourcing, helpdesk/support management, remittance management, BI analysis, marketing and communications, sustainability, social media content creation, stakeholder engagement and spend management.  You will play a critical role in building the engagement infrastructure, managing a large team with multiple workstreams and priorities, problem solving, identification of challenges and transforming hypotheses and conclusions into recommendations and suggestions of solutions. You will exude confidence being in front of the customer collaborators regardless of their seniority and will be able to present and communicate well in all scenarios. What You'll Do: Enterprise Team and Program Management Lead a cross-functional large enterprise engagement team across multiple functions. Create the operational plan and design for the implementation & execution of prioritized workstreams. Apply a consultative approach to assist with functional & technical workstreams. Comprehend overall project scope and dependencies and how individual project actions or deliverables align to them. Define project success criteria and disseminate them to involved parties throughout the project life cycle. Accountable for delivering on team goals and deliverables. Effectively communicate project updates to all levels of organization in a manner appropriate to the targeted audience, from individual contributor team member to executive team. Implement standard methodology project management & transformation capabilities aligning to GBT PMO standards. Effectively facilitate cross-functional, and business process discussions in a productive manner while not necessarily being the Subject Matter Expert. Prepare steering committee and executive-level materials and present to executives, vendors, and customers. Enterprise Project Management Establish and maintain relationships with key decision makers from project inception to post-deployment while simultaneously ensuring sponsor and end-user happiness. Cultivate a collaborative approach while problem solving in a group setting with the project team. Proactively identify and resolve issues and conflicts within the project team. Plan and schedule project timelines and achievements using appropriate project portfolio management software, proactively identifying, and managing project dependencies and critical path across multiple work stream to deliver encouraged results. Proactively identify and manage project risks and issues throughout the lifecycle of a project. Estimate the resources and participants needed to achieve project goals and work with other department managers to acquire commitments on assignments. Anticipate and respond to project adjustments and alterations promptly and efficiently.   What We're Looking For: 10+ years’ hands-on experience leading sophisticated transformation programs/projects is required. This includes project planning, project controls/monitoring, budget management, setting and managing customer expectations. In depth knowledge of complex cross functional Government sector environment is a plus. Proficiency in project management software such as MS Project and Smartsheet as well as MS Office applications for reports, analysis, and presentations is required. Ability to lead multiple project teams and projects simultaneously. Excellent social skills with the ability to influence and establish positive working relationships across all levels throughout the organization. Proven history as a self-starter who can work independently with minimal supervision. Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands and timelines. Experience in leading people in all aspects of their professional development such as leadership, methodology, tools, people skills and navigating politics. Demonstrated track record of consistently encouraging a culture of partnership, collaboration, continuous improvement, and project delivery excellence. Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As part of the Global Business Consulting organization, Travel Program Management (TPM) outsource practice line is one of the fastest growing organizations within that group, aiming to provide value by executing strategic and operational travel management on behalf of our customers. The Hotel Program Specialist within the TPM outsource consulting practice line will be responsible for providing extensive project support coordination, hotel operational and stakeholder management. This role is focused on Global Business Consulting’s (GBC) “Operational Strategy” which encompasses, our enterprise hotel consulting journey for an enterprise consulting customer. The Hotel Program Specialist delivers outstanding consultative support and service excellence to our consulting customers while achieving transformational and operational efficiencies. The Hotel Program Specialist is responsible for the day-to-day operation and execution of the Enterprise Client Hotel program and includes the following key strategic support activities: Project Coordination, Program Optimization, Hotel Program Sustainability and is a lead player in supporting the program’s Transformation and Improvement initiatives. Project Coordination Responsible for supporting deployments of new Customer Portal tools and functionality. This includes setting up policy, hotel rate loading process, remittance in-take considering drivers that increase online client self-service adoption, user upload methodology and rate testing within the platform ecosystem. Consults and effectively recommends hotel portal configuration framework to meet clients’ needs within the platform offering. Provides subject matter expertise to the Client and Stakeholders. What You’ll Do: Own and manage several project and initiative workstreams simultaneously. Manage the end-to-end implementation of customer product tools into fulfilment. Support the creation and management of detailed project plans on applicable projects and initiatives. Maintain the relationship with hotel, technology and reporting vendors. Tracks the completion of required tasks and ensures timelines are met. Create, test and troubleshoot existing and new technology platforms that support hotel rate sourcing, loading, content and reporting. Contribute best practices to improve quality, standardization, and documentation. Collaborate with team members and business partners across global Amex GBT locations. Update leadership on weekly implementation business status reviews and lead all meetings related to assigned project/initiative workstreams. Manage as project coordination and assigned workstream subject matter expert. Collaborate with Product Development to define requirements and launch new technology platforms. Create and test implementation processes to support the enterprise hotel program engagement. Consult & determine cycle of implementation plan with customers and internal GBC partners. Program Optimization This role actively contributes to “Efficiency” and “Business Development Strategy” ensuring all processes followed are robust, that our activity and time management is efficient and that we all give attention to developing and growing our enterprise hotel network. What You’ll Do: Collaborate with cross-functional teams and influence stakeholders at all levels setting common goals and delivering according to plan. Handle multiple optimization and transformation projects and initiatives with different deliverables at the same time. Influence key stakeholders within Amex GBC and in Client organizations to inspire change and results. Work with various teams to deploy strategies, track results and take corrective actions where necessary. Set up tracking to gain insight in results and find opportunities to further optimize. Create strategies based on an analytical, data driven mentality. Resolve & escalate delays during implementation cycle. Program Sustainability Support role in identifying areas where the hotel program could improve its sustainability practices, monitor and evaluate progress, collect feedback internally and externally and implement policies to ensure the client remains on track for its sustainability goals. What you’ll Do: Liaise with different stakeholders within the organization to drive sustainability initiatives. Design and coordinate training sessions to update employees on new procedures and practices.  Operate as a point of contact within the hotel program for all travel sustainability-related questions.  Work with relevant teams on strategies to promote the organization’s sustainability projects.  Establish relationships with hotel suppliers to promote corporate social responsibility projects.  What We’re Looking For: Must be a US citizen. Knowledge of complex cross functional Government travel sector is a plus. A strong understanding of hotel and hotel distribution, online retailing, channel management. Experience creating strategies based on an analytical, data driven mentality. Ability to work independently, navigate through ambiguity, think analytically & conceptually. Strong innovator, driver of change, leveraging technology solutions that simplify. Project Management support experience is required. Must have some knowledge of corporate travel/hotel industry to interpret hotel rates, policies, rate and content loading and contracts. Superior proven time management/organizational & change management skills Excellent relationship management and communication skills (both written and verbal) Ability to cross communicate in a matrixed environment (hotel RFP Consultants, BI Analysist, Marketing/Communications Teams). Has Microsoft Office skills; Outlook, Excel, Power Point required, and MS Project or similar software is preferred Requires minimal instruction on day-to-day work, general instruction of new assignments.    3+ years prior experience managing a Service Partner or Supplier, Relationship Manager who is self-motivated and thrives on improvement opportunities and takes risks in driving strategy and launching new practices. 5+ years Customer Service experience with focus in process improvement etc. Team oriented to the core – with the ability to galvanize teams to work together and drive extraordinary results. Someone who identifies vision – collaborates and influences with partner teams to create positive outcomes.            #GBTJobs Location United States The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role may be eligible for an annual Performance Based Incentive, which rewards participants based on company performance, one of our metric-driven Sales Incentive Plans (certain direct sales roles only), or one of our Client Management Incentive Award (CMIA) programs. An eligible employee can only participate in one of these plans during an eligible period. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. In this role, you’ll be responsible for selling our products or services to both consumers and businesses. Your primary focus will be on locating new sales opportunities, understanding customer needs, and effectively pitching our offerings. If you’re a skilled communicator with a passion for sales, we’d love to hear from you! What You’ll Do: Develop important relationships with customers to encourage trust and loyalty. Follow up on cold and warm leads to advance the sales process. Understand and demonstrate our product or service to potential customers. Provide product demonstrations as needed. Set and meet sales goals and objectives established by leadership. Continuously improve sales skills to enhance success rates. Seek new clients and identify business opportunities. Apply tactics such as cold-calling, attending trade shows, and building mailing lists. What We’re Looking For: Proven work experience as an Inside Sales Representative or in a similar role. Familiarity with selling strategies and methods. Strong working knowledge of our company’s products and competitive offerings. Excellent communication, interpersonal, and customer service skills. Ability to navigate various situations to achieve desired goals. Great strategic planning, organizational, and creative thinking abilities. A Master’s degree in a business-related field is preferred but not mandatory. Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for either our Annual Incentive Award plan, which rewards participants based on company and individual performance, or eligible for one of our metric-driven Sales Incentive Plans (certain sales roles only). An eligible employee can only participate in one of these plans during an eligible period. This role is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This role is very visible as it supports all levels of financial managers to top level Executive Partners that travel globally, and frequently, for this very established technology organization. What You'll Do: Provide strategic advice to business partners under the direction of and in partnership with the client. Drive the clients travel program strategy, including change management, Crisis Management support and employee education on travel policy content. People leader of a distributed team to support client’s strategy in the deployment of new travel tools, travel processes/programs, payment solutions and integration of client’s acquisitions. Take an active approach to identifying policy and program enhancement opportunities, that are aligned with business objectives, to the client for future consideration. Deploy standard methodologies / consistent processes across the regions and identify innovative solutions to achieve continuous improvements, savings and efficiencies to optimize clients’ travel program. Coordinate and lead communications, progress, consistencies, and standard processes in performing tactical / operational travel management activities and provide regular and detailed communication on progress against performance targets including customer service level agreements and ensure customer satisfaction meets clients’ SLA and create action plan to address improvements. Perform specific vendor management activities under the direction of the client. Interact with the clients global and regional partners, client suppliers, Amex GBT Global Business Consulting team, regional Amex GBT client managers and Amex GBT service delivery. Provide oversight for transformation projects managed and delivered by the TMC in support of achieving key business priorities and support client’s global card payment solutions strategy and work with clients’ card provider on new innovative solutions to address specific market needs. Organize and participate in preparation of management information deliverables including recurring and ad-hoc reporting requirements for partners. What We’re Looking For: Strong leadership, ability to comfortably work and communicate with senior leaders and influence at all levels of the organization and manage a global/regional team. In-depth travel industry knowledge, business travel background required. Demonstrate experience in planning and analytics to create innovative solutions to business challenges with strong change management skills. Strong analytical and project management skills with demonstrated ability to prioritize track and deliver results with detailed focus on accuracy. Excellent written/verbal skills, strong business presentation skills and technical skills. Highly motivated self-starter with ability to juggle multiple tasks, with excellent organization skills and careful attention to detail. Communication — candidate must have a proven track record in both written and oral communications including writing high-level program documents, including policies and procedural documents. Candidate must be experienced in addressing senior leadership, leading change through the ability to communicate and “sell” the travel program’s value proposition. Leadership — candidate must have the ability to lead change through influencing skills and the ability to gain partnership based on mutual goals and business objectives. Command Skills — individual must have experience and understand what it takes to be successful in a complex corporate environment, including the ability to identify and gain the support of key constituencies, champions across business units, etc. Individual must have experience managing conflicting styles, attitudes, etc. and not allowing them to detract from the vision and value proposition. Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Le Meeting Planner junior est responsable du bon déroulement d’un événement : logistique, invitation des participants, gestion et paiement des prestataires et consolidation de datas. Il gère le planning de l’événement jusqu’à la réconciliation, en respectant les standards et les procédures du client et du Groupe. Il est le contact privilégié de l’événement.Travail au sein d'un groupe international leader sur le marché.Rythme de travail hybride (3 jours Home Office/2 jours au bureau d'Issy les Moulineaux). EQUIPE Poste au sein d’une équipe d’une dizaine personnes, sous la responsabilité d’un Team Leader et d’un Account Manager, dédiés à un compte pharmaceutiqueTravail en collaboration avec le team leader et les autres Chefs de Projet sourcing et planning / chef de projet transport / back office OPERATIONS Assistance dans la gestion des événements clients en France essentiellement : congrès, symposias, séminaires, formations, stands, lancement de produit, incentive.Gestion des fournisseurs et prestataires une fois la recherche d’hôtels terminée par les équipes soucing : recherche autres prestataires (hôtels, transferts, restauration, Housing bureau…), contractualisation, suivi des prestationsOrganiser des prestations de qualité dans le respect du devis et des attentes du client.Suivi des participantsGestion de la relation avec le chef de projet transport du compteGestion du budget, de la facturation et du recouvrementAssurer le suivi du reporting exigé par le client et via des outils informatiques spécifiques FINANCE / BACK OFFICE/ TECHNOLOGIE Respect des process internes de back officeRespect du process d’audit clientUtilisation des outils internes ou clients pour la gestion des événements CLIENT Relation client : travail en collaboration avec le demandeur interne (marketing, médical, chef de produit, communication, direction, assistante de direction…)Rôle important dans le conseil clientForce de propositionAccompagnement sur les événements DIVERS Capacité à travailler sur un compte global : collaboration inter pays, benchmark des best practices, des process…Développement de relations commerciales avec des prestataires nationaux comme hôtels, transféristes et agences.Diplôme en cours d'obtention niveau Master 1 ou 2Avec une précédente ’expérience dans l’organisation logistique d’événements.Expérience dans un poste similaire au sein d’une agence événementielle ou tourisme d’affaireUtilisation du Pack office (excellente maîtrise d’excel, word et powerpoint)Connaissance de Cvent serait un plusAptitude solide à la négociation avec des partenaires comme les chaînes hôtelières, les agences réceptives, restaurants ou prestataires techniquesTrès bon niveau en communication écrite et oraleBon niveau d’anglais (parlé et écrit)Aptitude à fournir un travail soigné et précisGestion efficace du temps et talent d’organisationDisposé à voyager si nécessaire lors de l’accompagnement de projetAptitude à travailler en équipe, flexibilité, ouverture, proactivitéDynamisme, engagement, intégrité et bon état d’esprit Location Issy-les-Moulineaux, France The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
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    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What you'll be doing: Strategic support and development of the assigned SME customer portfolioActive customer relationship management, both domestic and multinational as well as continuous exchangeNeeds assessment and avoidance of RfPs at headquarter level or at the local level based on the portfolioPreparation of offers and contract negotiationsAdvising and supporting customers in the management and implementation of their T&E programs including online businessConsulting and distribution of solutions and additional services (i.e. M&E, consulting services etc.)Customer analysis and increase of profitability as well as responsibility for billingRegular customer reviews and derivations of recommendations for the optimization of the T&E program Implementation and achievement of quantitative and qualitative goalsContinuous collaboration and coordination with the Traveler Care team and other departments like finance, M&E, Marketing, Human Resources, Implementation, etc.Deepening and ensuring the customer relationship across different hierarchical levels and departments. Targeted and proactive support of these levelsSupport with regular surveys as well as Net Promoter ScoreImplementation and delivery of international or local project workCollection, maintenance and updating of customer data in the CMS (Customer Management System)What we need from you: Apprenticeship in the commercial / business administration areaFluent in spoken and written German and English, other languages are an asset but not crucial Sales experience is essential. International experience is an advantageOpenness and willingness to learn towards the company and the customerStrong conflict and communication skills and high social competenceIndependent, goal- and team-oriented thinking as well as good analytical and conceptual skillsHigh willingness to deal with numbers and their interpretationVery good knowledge of modern means of communication (i.e. video conferencing incl. presentation)Very binding and reliable manner in spoken and written formProcess-oriented thinking and acting considering the relevant internal coherencesResilience and flexibility in changing and new situationsWillingness to travelCommunicative, convincing personality, sovereign attitude and binding nature Location Frankfurt, Germany The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
    • Full Time
    • 0
    • 0
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. DAS IST IHRE AUFGABE – IN VOLLZEITZunächst befristet für die Saison 2024/25Planung, Organisation und Durchführung von Auslandprojekten unserer Kunden im Rahmen der UEFA Champions League, Europa League sowie Conference LeagueHandling von Teilnehmermanagement-Tools inkl. Abwicklung vor OrtPlanung, Kontrolle und Endabrechnung von BudgetsSchnittstelle zwischen Kunden, Agenturen und DienstleisternPflege und Ausbau bestehender Kundenbeziehungen sowie Führung von sehr anspruchsvollen KundenReisebegleitung DAS ZEICHNET SIE AUSErfahrung in der selbständigen Planung, Durchführung und Nachbereitung von nationalen und/oder internationalen Veranstaltungen (mind. 2 Jahre)Abgeschlossenes Hochschulstudium mit dem Schwerpunkt Eventmanagement oder vergleichbare AusbildungKreativität, Textsicherheit und PräsentationssicherheitAnalytisch-konzeptionelles DenkvermögenSorgfältige, prozessorientierte und effiziente ArbeitsweiseHöchste Serviceorientierung sowie Flexibilität, Qualitätsbewusstsein und hohe TeamfähigkeitSouveränes Auftreten, Überzeugungsfähigkeit, ZielstrebigkeitAffinität und Know-how im Bereich SportReisebereitschaftEin echtes Muss: Deutsch auf Muttersprachniveau, sehr gutes Englisch und ein gutes sprachliches Ausdrucksvermögen. Ein echtes Plus: eine weitere Fremdsprache Location Frankfurt, Germany The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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