Amex GBT

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a Travel Counselor, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT! We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You’ll Do on a Typical Day Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location United Kingdom The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The role of a Hunter. Complex sales experience. As Sales Rep will be responsible for growing business by selling business Travel solutions to new Small and Middle Market business segments (companies with annual sales revenues between -($500k and $8M) in Mexico. The sales Rep will have clear Targets such as Trx Goal, Declared Volume Goal, Active Pipeline Target and Succes Rate. Business Travel Sales Rep should effectively filter and qualify prospects and build a pipeline to ensure targets are met. Your effectiveness in the middle market segment is driven by your ability to research, quickly close deals and effectively explain the value of American Express solutions and how they will meet the client's business objectives. A Business Travel sales Rep must have solid business to business experience in a fast-paced environment, extensive cold-calling/prospecting experience. Knowledge of consultative selling techniques within complex product lines and services Strong consultative selling skills are required to gain in-depth understanding in the industry to provide solutions and build relationships with C-Level executives. This position is a pure business sales position and requires excellent verbal and written communication skills, strong follow up skills and solid relationship management skills. Location Mexico City, Mexico The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The MI analyst defines and develops jointly with clients the global MI strategy and coordinates production of reporting. They ensures that data is flowing across the countries in scope to deliver high quality management information and analytics to the regional account managers and global account manager/director so that they can draw conclusions and provide advice to clients global and regional category leads. What You’ll do on a Typical Day: Key contact for anything MI related, including reporting tool product support, set up, maintenance, issue resolution and consultationProvides extensive consultation with internal and external end users of the MI reporting tools on product usage and functionality.Makes effective recommendations to product end users regarding which reports best correspond to the client’s requirements and needsProduction of standard travel MI data reporting (recurring/ad-hoc - local, regional and global) using data from Amex GBT internal reporting platformsAnalyze reports, identify trends and provide consultation to customers about client impactCoordinates production of Business reviews, presentations, reports and scorecardsSet up the globalization of all reporting and establish process to field questions of and for all data to drive improvementSupport account managers in preparation for monthly meetings and reviews with the client regarding MI aspectsLead/SME for data related projectsCreate formatting and recommendations for hierarchy based reportsProvide strategic collaboration and support to clients and American Express Global Business Travel teams around reporting requirements and global mappingOversight of the delivered recommendations to support MI/BI initiatives Maintains client set up (customer IDs, DKs, Reason Codes, etc.) in Amex GBT systems to ensure consistent global reportingAdheres to a Statement of Work that is outcome and results oriented with SLAs and clear expectations on work and commitmentsMaintain high productivity and excellent customer satisfaction goals What We’re looking for: Need go-getters who are energetic, curious and creativeBachelor’s degree with 3+ years of relevant work experience on reporting and analytics where course work could include (either): statistics, travel, business administration, finance, decision sciences, economics, and mathematics. Candidates with master’s degree or equivalent experience preferredCandidates with prior knowledge and experience of working on travel data\industry will be preferredStrong organization, analytical and problem solving skillsExpert in MS Office Suite, specifically Excel and Access. SQL knowledge will be a plusGood knowledge in data visualization solutions including Tableau will be preferredGood communication & interpersonal skills, listening ability and written presentation skillsHighly client-focused with the ability to demonstrate attention to detail and focus on qualityAbility to develop and implement strategies to improve the customer experienceTeammate, Flexibility/ability to adapt in a dynamic environment and committed to organization goalsWillingness to work flexible hours, including those needed to support customers in other regions.Excellent time management skills required – including ability to set priorities and work in a fast paced, multi-project environment Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This role leads innovative account management strategies, and is focused on increasing profitability and deepening client relationships within a portfolio of Amex GBT Middle Market accounts. The role is to grow and increase the non-transactional revenue of their portfolio, through a combination of exceptional relationship management and consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and their in‑depth knowledge of the power of the Amex GBT value proposition. What You'll Do: Increasing profitability by proactively identifying new opportunities and delivering innovative solutions that continue to contribute and expand Amex’s web of influence. Leading sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transaction, premium revenue. Also, will specifically focus on selling consulting and strategic travel management solutions and engagements. Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Strategic Account Managers must be able to ‘get under the skin’ of the individual clients they work with and understand their individual needs, motivations and ‘hot buttons’, in order to develop truly customer focused solutions. Researching the marketplace and competitor products and services to highlight the value that distinguishes GBT products, and specifically uses MI, benchmarking, and technology as critical value drivers. Leading business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts. Enhancing the Amex GBT value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development. Creating creative pricing strategies, and contributing to ongoing client P&L management. What We're Looking For: 3 to 5 years TMC account / client management, sales, consulting, or procurement experience required. Proven success in consultative selling is required, in addition to demonstrated success growing client revenue and profitability. Shown innovative problem-solving abilities and decision making skills required, including project management, prioritization, and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, in order to successfully navigate through client organizations. A sophisticated range of communication and presentation skills in order to present complex ideas in a simple and compelling way to a wide variety of audiences. Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts. Strong financial skill and analytical attitude required to use the key drivers of profitability. Previous experience with clients in Middle Market accounts ($5-$20MM air volume) and travel management preferred. Must be able to travel 15-25% of the time. Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for either our Annual Incentive Award plan, which rewards participants based on company and individual performance, or eligible for one of our metric-driven Sales Incentive Plans (certain sales roles only). An eligible employee can only participate in one of these plans during an eligible period. This role is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Create your journey at Amex GBT! Technical Project Manager implements and configures the sold solution according to the customer's needs. He proposes technical and/or organizational solutions to a customer. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You’ll Do on a Typical Day Ensure that the software's functionalities are well understood by the customers Carry out the configurations and technical integrations according to the customers' needs Accompany the customer during the first days of use Understand and define the customer's needs Support the different teams involved in the project Provide technical expertise on the projects Ensure a technological watch on his/her field of competence What We’re Looking For Proven technical skills Knowledge of the company's internal processes Knowledge of customer relationship management Knowledge of the business travel and/or expense report industry is a plus English: fluent (multicultural and international team). What Technical Skills You’ll Develop Project Management HR, ERP and financial systems integration SSO Approval workflows for travel and expense Data transformation (ETL) Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS...) Leading workshops during the project phase Security Ensuring PCI-DSS in the integration scope Ensuring data security for client transmissions Managing service & feature requests from customers Feasability, cost and timeline analysis Data synchronization evolutions Data integration evolutions Internal projects Web applications Batch integration for support team Stack Kettle JavaScript SQL C# ASP .NET #GBTJobs Location United States The US national annual base salary range for this position is from $50,000 to $100,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Function as the primary liaison in the CoE and lead for the assigned programs. Collaborate with a designated internal team/Client based in another country (customer market) to support Venue Sourcing per customers’ request. Negotiate critical program components based on knowledge of client requirements from initial request through contract completion and turnover; this includes recommending supplier and destination options and solutions. Proactively negotiate venue rates and contracts and create reasonable preliminary budgets. Communicate with the internal Sourcing Manager/ Meeting Planner teams, business partners, or meeting owners and suppliers on a timely and regular basis. Follow standard operating procedures for all sourcing activities. Negotiate and contract between 200 - 400 programs worldwide on an annual basis, however, the scope of this position is dependent upon assigned accounts/programs and may vary from client to client. Perform other admin duties as required. What You’ll do on a Typical Day: Process Management Review meeting request and conducts meeting qualification call with client/Local teamDevelop and implement program and profit/negotiation strategy to achieve best price and/or enhancement consideration with suppliers, supporting the specific needs of the client.Utilize knowledge of domestic and international destinations to recommend appropriate sites. Maintain knowledge of new destination options, value-priced destination options and promotional offerings.Gather all the information necessary to properly source and place an event on behalf of a client, including standard availability grids from designated technology tool.Initiate RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers.Qualify proposals to resolve if appropriate and competitive.Negotiate and confirm critical program components with supplier(s) and team, utilizing basic terms and conditions, and/or modifying pre-existing master policies to meet individual client requirements.Meet client deadline providing availability grid based on client standards, and review with client and team.Track supplier option dates and follows-up with team members and suppliers of program status.Review all supplier contracts prior to finalization, ensure both program specific and generic terms and conditions are accurate and legally protective of both American Express M&E and the client, including attrition dates, cancellation policies, etc. Use appropriate authorization and addendum form to ensure consistency and accuracy.Conduct final negotiations with selected suppliers for best possible pricing and concessions to meet savings and spend expectations.Create meeting records in the designated meeting management system and complete all internal documentation for the program prior to turnover.Conduct additional negotiations with supplier(s), such as DMC companies, and all other third party suppliers, pre and post-sale, to improve costs, profitability and/or terms of targeted program components.May participate in program re-negotiations or cancellation negotiations, as required.Achieve appropriate benchmarking metrics as per client or company requirement. What We’re looking for: Contributes to a positive and open work environmentEmbraces the Growth Mindset way of thinking and managementMotivated by the achievements of peersCollaboration and teamwork are integralAbility to make others feel at ease, in-person and virtual executive presence skills and strong interpersonal relationship/communication skills with ability to anticipate the needs of the clientWorks closely with support departments to exceed client requirements and objectivesPartners with third party suppliers to arrange their servicesDevelops positive relationships with multiple contacts within client and supplier organizations Financial and Reporting Responsibilities Advise Meeting Management Team and customer of initial deposit requirement, and secures payment.Responsible for accurate program forecasting and updating business management systems with accurate financial and estimated budget and cost savings information as needed.Maintain tracking information of all tentative, sold, and canceled programs in business program management system.Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.Keep abreast of industry standards and trends related to responsibilities.Develop and maintain supplier relationshipsDevelop and maintain knowledge of technology and/or software solutionsHandle multiple projects/demands effectively Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Create your journey at Amex GBT! Technical Project Manager implements and configures the sold solution according to the customer's needs. He proposes technical and/or organizational solutions to a customer. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You’ll Do on a Typical Day Ensure that the software's functionalities are well understood by the customers Carry out the configurations and technical integrations according to the customers' needs Accompany the customer during the first days of use Understand and define the customer's needs Support the different teams involved in the project Provide technical expertise on the projects Ensure a technological watch on his/her field of competence What We’re Looking For Proven technical skills Knowledge of the company's internal processes Knowledge of customer relationship management Knowledge of the business travel and/or expense report industry is a plus English: fluent (multicultural and international team). What Technical Skills You’ll Develop Project Management HR, ERP and financial systems integration SSO Approval workflows for travel and expense Data transformation (ETL) Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS...) Leading workshops during the project phase Security Ensuring PCI-DSS in the integration scope Ensuring data security for client transmissions Managing service & feature requests from customers Feasability, cost and timeline analysis Data synchronization evolutions Data integration evolutions Internal projects Web applications Batch integration for support team Stack Kettle JavaScript SQL C# ASP .NET #GBTJobs Location Canada The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do on a Typical Day: Drive lead generation opportunity and build a robust sales pipeline in the Australia Large Market which is currently defined as accounts that spend around $3-10M+ in business travel per annum. Achieve targets through transactional based sales as well as achieving team success in selling premium revenue though subscription to business travel services. Prospecting and filtering leads and building and managing a pipeline of opportunities to ensure successful achievement of acquisition targets through researching and understanding clients needs and positioning a defined suite of products and service solutions that meet requirements Developing the product knowledge, selling skills and ability to influence client decisions whilst working in a team spirit within the sales organization. Ensure all planning, tracking and reporting is timely and accurate using thorough methodologies There will also be a focus on developing a collaborative relationship and linkages within Business Travel departments such as Travel Operations and Client Management, as well as other business units such as Corporate Card and Merchant Services. What We’re Looking For : Consistent record in sales negotiations and sale closure with national corporations and a structured sales management approach Impeccable communication and presentation skills and the ability to adapt their communication style to suit the audience. Astute business and market skill with shown knowledge of local competitors value propositions. Successful track record in liaising with a spectrum of Stakeholders including CFO, CEO, CPO, Procurement Managers, to Internal Operations and Administration Managers Strong display exceeding revenue targets with an ability to strategically plan both long and short term results, Interpersonally, the Sales Manager will present with high energy, professionally maturity and resilience. You will be required to work in a team based environment, demonstrate a strong ability to run within a matrix structure and have the natural aim to succeed. There is a substantial amount of interstate travel that will be required in this role Location Sydney, Australia The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. We are currently looking for a HR Business Partner to join our Nordic HR team. The position can be based in Oslo, reporting to the HR Manager Nordic This role will provide Human Resources expertise and oversee health & safety topics across Nordic with main focus on Norway and Denmark Key responsibilities: Partner with the business on operational but also on some strategic matters in all Nordic countries.Support all Nordic countries, with focus on Norway and Denmark.Provide advice and guidance in all HR related aspects; Labor law, Change Management, Performance Management, and Employee Relations.Take active part of the board meetings for the Health & Safety work and making sure we follow the regulations. Support leaders in the local job adaption process and work with the Health care provider.Collaborate with our local worker councils for the Nordic countries.Work with our engagement projects in the Nordics and focus on the engagement initiatives.Oversee HR projects work, both on market and global scale. Key Skills: Bachelor’s degree in HR.Previous experience in a similar HR role.Experience and knowledge of HR matters and Nordic labor law.Experience from collaborations, negotiations with the Union representatives.Strong business focus and HR acumen.Growth and results focused in a changing environment.Positive Can-Do attitude and strong collaboration skills.Fluent in minimum one Nordic language (preferred Norwegian or Danish) and English. Experience in Workday is an advantage. Location Oslo, Norway The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do on a Typical Day: This role will be part of the team that will be responsible for providing employees HR support in the UK region, taking over work currently handled by an outsourced provider. This position will also be responsible for the weekly employee onboarding activities, documentation, maintaining employee personal files. The team will provide support to employees by responding to employee generated cases, chat sessions and phone calls. The role will also provide administrative support with the Retirals Benefit vendor as well as the Onboarding activities in India. Liaising with the employees and the retrials benefit vendor on a regular basis. Providing administrative support to the employees for their Medical Hospitalization benefit and also liaison with the Benefits Vendor The HR Representative role will be part of a team that serves as the first point of contact for Amex GBT employees that have HR related questions. What We’re Looking For: Graduate with 3+ years HR experience in one or more relevant markets. Excellent verbal and written communication skills: concise, articulate, and confident. Comfortable with a high-paced environment with competing priorities. Thirst for growth and ability to drive process improvements utilizing technology. Exceptional time management, organizational, prioritization and follow-up skills Accuracy. and attention to detail Customer service focus desired. Experience supporting a remote employee population and/or experience working in a Shared Service environment. Multi-lingual with one or more languages in applicable Ability to take on additional responsibilities. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do on a Typical Day: Design, Code and implement solutions from concept to final hand-off to customers Estimate technical effort, work breakdown structure, risks and dependencies Optimize APIs for maximum performance, reliability and scalability Analyze and resolve technical and application problems Establish and promote design guidelines, best practices and standards Contribute to and work with fellow engineers, designers and other partners to develop and maintain application Collaborate with other engineers, participate in code review, contribute in design review Experiment with new and emerging technologies What We’re Looking For : Bachelor’s or Master’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math) 5 years in depth experience in Java/J2EE, Java8+, React JS, Node JS, multithreading, Spring Boot, Micro services, JPA, JUnit, Mocking Frameworks, TDD Strong experience in designing, building and maintaining RESTful APIs Strong experience in microservices framework Strong experience in data structures, algorithms and design patterns Experience in ReactJS and the ecosystem around it, debugging, building and manipulating DOM's (desired) Experience with throughput batch processing and/or streaming systems (Kafka, Spark) Experience in SQL (MS SQL, Postgress) databases and No-SQL (Cassandra) Experience in Cloud technologies like Containers, Kubernetes, Docker Experience in continuous integration, deployment, production monitoring, and zero downtime systems Experience in AWS is a plus Knowledge in Travel industry is a plus Team player with a curious mindset willing to take on new challenges Fluent in English Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Strategic Account Manager leads innovative account management strategies, and is focused on increasing profitability and deepening client relationships within a portfolio of Global Business Travel Middle Market accounts. The Strategic Account Manager’s role is to grow and increase the non-transactional revenue of their portfolio, through a combination of exceptional relationship management and consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and their in‑depth knowledge of the power of the GBT value proposition. What You'll Do: Increasing profitability by proactively identifying new opportunities and delivering innovative solutions that continue to add value and expand Amex’s web of influence.Leading sales efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving non-transaction, premium revenue.The Strategic Account Manager will specifically focus on selling consulting and strategic travel management solutions and engagements.Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Strategic Account Managers must be able to ‘get under the skin’ of the individual clients they work with and understand their individual needs, motivations and ‘hot buttons’, in order to develop truly customer focused solutions.Researching the marketplace and competitor products and services to highlight the value that distinguishes GBT products, and specifically leverages MI, benchmarking, and technology as critical value drivers.Creating creative pricing strategies, and contributing to ongoing client P&L management.Leading business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts.Enhancing the American Express Global Business Travel value proposition through policy consultation, researching white paper needs, technology road mapping, optimizing online solutions, and event content development.Developing client innovation forums, including agenda ideas and content, guest speakers, panelists, and facilitators specific to driving premium revenue.Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Strategic Account Managers must be able to ‘get under the skin’ of the individual clients they work with and understand their individual needs, motivations and ‘hot buttons’, in order to develop truly customer focused solutions.Researching the marketplace and competitor products and services to highlight the value that distinguishes GBT products, and specifically leverages MI, benchmarking, and technology as critical value drivers.Creating creative pricing strategies, and contributing to ongoing client P&L management.Leading business planning, C-Level executive reviews, quarterly and annual reviews, and business negotiations on rebids for strategic accounts. What We're Looking For: 3 to 5 years TMC account / client management, sales, consulting, or procurement experience required.Proven success in consultative selling is required, in addition to demonstrated success increasing client revenue and profitability.Demonstrated ability to create strategic vision, build action plans, set goals.Proven innovative problem-solving abilities and decision making skills required, in addition to project management, prioritization, and planning skills.Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, in order to successfully navigate through client organizations.A sophisticated range of communication and presentation skills in order to present complex ideas in a simple and compelling way to a wide variety of audiences.Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts.Strong financial acumen and analytical mindset required to leverage the key drivers of profitability.Strong Business acumen required to communicate the Amex/Business Travel value proposition up to and including the “C Suite”.Strong collaborative skills.Previous experience with clients in Middle Market accounts ($5-$20MM air volume) and travel management preferred.Advanced Excel, Word and PowerPoint skills required.Must be able to travel 15-25% of the time. #GBTJobs Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for either our Annual Incentive Award plan, which rewards participants based on company and individual performance, or eligible for one of our metric-driven Sales Incentive Plans (certain sales roles only). An eligible employee can only participate in one of these plans during an eligible period. This role is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This position is focused on client satisfaction, creating pivotal initiatives and retention of the account. The Client Manager’s role is to identify innovative solutions, to have a strong understanding of the external market, and an in-depth knowledge of the travel industry. Working with an impactful team in a collaborative environment, you will ensure that client initiatives and expectations are fully delivered. What You’ll Do: In order to drive growth as well as to develop innovative, beneficial and client focused solutions and increase retention, you will also be responsible for: Possessing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Be able to ‘get under the skin’ of the clients they work with and understand their individual needs, motivations, in order to develop truly customer focused solutions.Providing guidance to customers in the assessment of goals and strategies in order to optimize performance across their program.Identifying innovative solutions to enhance productivity & improve traveller/ caller experience during service fulfilment.Establish partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, M&E and GCG Directors) in order to build a web of influence at key levels within the account.Driving strategic account plans, focused on identifying transformational business opportunities that enhance and optimize the customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis.Leading enhancement and value proposition through consultation, technology road mapping and optimizing online servicing solutions. Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account.Enhancing our value proposition through policy consultation, researching white paper needs, technology road mapping and optimizing online solutions. What We’re Looking For: Proven success and demonstrable positive results in a multinational account / client management, sales, consulting, or procurement experience.Proven success in selling products, services and solutions increasing client revenue and profitability.Demonstrated ability to implement and develop strategies, build action plans and set goals.Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills.Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, in order to successfully navigate through client organizations.A sophisticated range of communication and presentation skillsDemonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts. Also, to identify relevant insights and integrate them into the value propositionStrong financial and business acumen required to demonstrate the key drivers of profitability.Strong analytical approachPrevious large market /multinational client experience preferred.Possess a strong understanding of the Global Business Travel marketplace.Travel Operations knowledge required.Demonstrated knowledge of Business Travel Service Delivery and Client ManagementWorking knowledge of Business Travel Service Delivery technology/tools and processes. Location United Kingdom The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Neo1, a full stack team within Amex GBT, maintains the dynamic atmosphere of a startup while leveraging the resources of a larger organization. We are building a B2B technical platform to address the needs of SMEs in managing their business spend. The platform is an API-first, SaaS solution, leveraging new technologies with a sharp modern UI, and is designed to be distributed via large strategic partners, primarily in the financial services sector. What You’ll Do on a Typical Day : - Ensure the qualification of developments for our entire application through both manual and automated testing. - Automate end-to-end tests using Cypress, and mobile tests with Appium. - Handle technical elements necessary for testing, such as database manipulation and JSON RPC API management. - Detect, analyze, and report issues, follow up on their progress, and ensure their resolution. - Maintain high quality of developed features and ensure their evolution is protected from regressions. What We’re Looking For : - At least 3 years of experience in a QA role or similar. - You are curious, rigorous, and methodical. - With excellent interpersonal skills, you are also capable of working independently on assigned projects. - Adherence to the values of Neo1, including trust and a good team spirit. Location Paris, France The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Klee Data Systems (“KDS” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Our mission is to power business growth by strengthening connections, broadening horizons and bridging divides through travel. The Transportation Product team is part of AmexGBT- Egencia global product organization and leads the entire lifecycle of Air and Rail transactions. Responsible for the end-to-end experience of the traveller, travel arrangers and travel consultants, we focus on delivering the most value to all our users and suppliers. What You’ll Do: Work cross-functional Product, Technology and Operations teams to drive execution and delivery of world class productsPartner with strong technical teams to translate customer needs into workable technology solutionsEnvision business objectives, opportunities and develop product roadmapsDevelop and evangelize an understanding of our business traveler pain points and aspirationsLead the execution of products from inception through deploymentUse data and judgement to craft our strategy and define clear roadmapsDeliver on our roadmap by prioritizing for maximum impactCatalyst of change that can influence the broader organization and community of Egencia leadersAnticipate delivery risks, and manage trade-offsCollaborative leader who builds a constructive working culture across Product, Technology and OperationsRigorously execute on experiments and measure outcomesBuild relationships and make transparent decisions with diverse teams What We’re Looking For: You will take a lead role in expanding AmexGBT- Egencia's flight booking capabilities, taking ownership of the whole customer journey from shopping through booking and beyond. You will work collaboratively across other Product teams, Technology, Operations, Finance and broader partners to build and implement our product delivery strategy. You have a strategic attitude and should be proficient in strategic business models and approaches. Our team aims to converge and evolve our systems to unlock the tremendous potential in the Travel Management space. Location Issy-les-Moulineaux, France The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. SOFTWARE DEVELOPMENT ENGINEER I Egencia is one of the world's leading corporate travel management companies and is part of American Express Global Business Travel. We work with clients to ensure their employees have a phenomenal experience when they travel for work. We also help companies understand their business travel expenses and fulfill their duty of care. We seek a Software Development Engineer II to join our team of experienced software developers. The Egencia Search team builds features and tools to empower our travelers to search for all our product offerings and allow travelers to book their complete trips on the platform. The team's responsibilities span web development and backend micro-services using multiple languages and frameworks including Java, React, Spring, and Kotlin. WHAT YOU’LL DO: Contribute to refining business requirementsHelp design, build, and maintain high-quality software systemsWrite unit, automation, and integration tests to ensure the quality of your product.Collaborate with teams across the organization and regionsParticipate in design and code reviewsSeek new skills to improve your work and organizational practicesEnthusiastically look for ways to make our customers' experiences better WHO YOU ARE: Bachelor's / Master’s in Computer Science or related technical field; or equivalent related professional experienceStrong experience in front-end web technologies including JavaScript, Node, or ReactExcellent problem-solving and strong communication skillsExperience supporting the infrastructure and deployment pipelines of applicationsExperience applying engineering principles to improve existing systemsCommunicates with clarity and precision, presenting complex information in a concise formatRelocation (Y/N): N Location Issy-les-Moulineaux, France The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. What You’ll Do Egencia’s Technology organization is looking for a highly motivated, self-driven, self-starter, and fast-growing potential individual to join a growing technologist team. You are well-versed in SDLC and Agile methodologies—an experienced Front End Software Developer with expertise in React JS and JavaScript to join our dynamic team. The ideal candidate should have 7-10 years of experience in software development and a solid understanding of data structures algorithms, and design patterns.Lead the front-end development of our web applications with a focus on performance, scalability, and user experience.Develop new user-facing features using React JS and other modern web technologies.Mentored junior developers, guiding front-end technologies and design patterns.Build reusable components and libraries for future use.Drive continuous improvement initiatives, staying up-to-date with emerging front-end technologies and trends.Collaborate with other team members and stakeholders to ensure the best possible outcome. What We’re Looking For Bachelor's degree in Computer Science, Software Engineering, or a related field.Expertise in React.js, Typescript, HTML5, CSS3, and JavaScript (ES6+).5-8 years of experience in Front End development using React JS.Strong knowledge of data structures and algorithms, design patterns, CSS, and HTML.Experience with other Front-End technologies such as Angular, Backbone, or Bootstrap.Experience with Agile methodologies and software development best practices.Strong problem-solving skills and attention to detail.Ability to work collaboratively in a team environment. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Function as the primary client liaison and lead for assigned programs. Negotiate critical program components based on knowledge of client requirements from initial request through contract completion and turnover; this includes recommending supplier and destinations options and solutions. Proactively negotiate price and contract, and create reasonable preliminary budgets. Communicate with Procurement Team and suppliers on a timely basis, information relative to travel program operations. Follow standard operating procedures for all sourcing activity. Negotiate and contract between 100 - 200 programs worldwide on an annual basis, however, the scope of this position is dependent upon assigned account/programs and may vary from client-to-client. Perform other duties as required. Roles & Responsibilities: PROCESS MANAGEMENT: Review meeting request and conducts meeting qualification call with client.Develop and implement program and profit/negotiation strategy to achieve best price and/or enhancement consideration with suppliers, supporting the specific needs of the client.Apply knowledge of domestic and international destinations to recommend appropriate sites. Maintain knowledge of new destination options, value-priced destination options and promotional offerings.Gather all the information necessary to properly source and place an event on behalf of a client, including standard availability grids from designated technology tool.Initiate RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers.Qualify proposals to resolve if appropriate and competitive.Negotiate and confirm critical program components with supplier(s) and team, applying basic terms and conditions, and/or modifying pre-existing master policies to meet individual client requirements.Meet client deadline providing availability grid based on client standards, and review with client and team.Track supplier option dates and follows-up with team members and suppliers of program status.Review all supplier contracts prior to finalization, ensure both program specific and generic terms and conditions are accurate and legally protective of both American Express M&E and the client, including attrition dates, cancellation policies, etc. Use appropriate authorization and addendum form to ensure consistency and accuracy.Conduct final negotiations with selected suppliers for best possible pricing and concessions to meet savings and spend expectations.Provide supplier with all appropriate documentation at sale notification including itinerary, supplier contracts, etc.Create meeting records in the designated meeting management system, and complete all internal documentation for the program prior to turnover.Conduct additional negotiations with supplier(s), such as DMC companies, and all other third party suppliers, pre and post-sale, to improve costs, profitability and/or terms of targeted program components.May participate in program re-negotiations or cancellation negotiations, as required.Achieve appropriate benchmarking metrics as per client or company requirement. LEADERSHIP AND RELATIONSHIP MANAGEMENT Work closely with client to ensure program objectives are addressed, maintain open line of communication with client to ensure understanding of expectations and client satisfaction.Maintain open and on-going communication with team regarding supplier utilization, key negotiations, performance and unique programming ideas. Advise team on preferred hotels and help direct decisions to those hotels participating in the Preferred Program.Partner with third party suppliers to understand and negotiate their services as needed. Advise team members as appropriate regarding new or revised information from suppliers.May be requested to handle VIP negotiations. FINANCIAL AND REPORTING RESPONSIBILITY: Advise Meeting Management Team and customer of initial deposit requirement, and secures payment.Responsible for accurate program forecasting and updating business management systems with accurate financial and estimated budget and cost savings information as needed.Maintain tracking information of all tentative, sold, and canceled programs in business program management system.Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures. MISCELLANEOUS RESPONSIBILITIES: Work on special projects as assigned by the Director or Operations Manager.Keep abreast of industry standards and trends related to responsibilities.Develop and maintain key client and supplier relationshipsDevelop and maintain knowledge of technology and/or software solutionsHandle multiple projects/demands effectivelyMay require travel to destinations worldwide, in support of client site inspections. Qualifications: Minimum of 5 years experience in project, event or meeting management, at least 2 of which are in procurement required4 year degree preferredCMP designation preferredExperience in hotel buying requiredShown negotiation skillsKnowledge of domestic hotels and destinations required, international a plusKnowledge of travel supplier operations, overall capabilities/range of servicesProgram management system experience preferred, especially with an online sourcing toolUnderstanding of and ability to effect win/win solutionsOperations experience in hospitality industry or equivalent a plusPrior successful experience in developing and maintaining key client and supplier relationshipsPrior experience in effectively handle multiple projects/demandsStrong knowledge of program/event management and budget maintenanceShown skills for technology and/or software solutions and analytical skills required.Ability to travel by airplane, boat, rail and/or car. Location United States The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Neo1 team is a “full stack” innovation hub within American Express GBT, managing the end-to-end customer experience of a technical platform built to service the business spending needs of smaller customers (SME’s). The platform is a SaaS solution and allows SME’s to self-register and be up and running within a couple of days. We are looking for a Customer Success Analyst with previous experience of managing or deployment of expense management solutions within an organization. You will be passionate about helping customers see and experience our technology platform as effectively and efficiently as possible. You will be analytical and logical in your work, have strong written and communication skills and love playing with new technologies – apps, platforms, and digital services. You will love providing an exceptional level of service to delight our customers. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and deploy customer nurture programs to ensure our customers are engaged and supported on the platform. You will be a self-starter and get a kick out of solving problems with technology. We are looking for people that always push to work smarter, faster, and seek to improve quality, service, and use technology automation to fulfil predictable tasks. Experience or an understanding of Expense Management is required for this role, and any of the following would be beneficial: business travel, corporate payments, virtual cards or finance practices. What You’ll Be Doing: Own incoming support and onboarding requests from initiation to closure.Manage time and quality expectations while delivering an exceptional customer expience.Help create and maintain educational materials for customers.Proactively reach out to customers to ensure they are utilizing the Neo1 platform effectively.Assist in customer onboarding by providing training and guidance on product usage.Help create and maintain educational materials for customers.Perform technical troubleshooting, problem solving, investigations, and testing across platforms, technologies, operating environments, and departments.Demonstrate technical configuration skills on our own platform, Neo1.Collaborat with cross-functional teams to resolve customer issues and concerns promptly.Escalate complex issues to the appropriate teams and ensure timely resolution.Solicit feedback from customers to gather insights for product improvement.Help review reports on customer satisfaction, usage, and feedback for management.Help use data-driven insights to provide recommendations for improving customer satisfaction and retention.Develop a deep understanding of our products or services to assist customers effectively.Stay updated on platform updates and changes to ensure accurate information dissemination. What We’re Looking For: Experience of expense management solutions/SME finance platforms, either from a deployment or management perspectivePrevious experience working in successful customer engagement and support functions to meet time and quality standards.Ability to develop documentation, knowledge articles, create instructions, guidelines, and "canned" customer responses.Strong written and communication skills, with the ability to present to small groups of people.Understanding of and/or hands-on experience in SaaS, APIs, web, travel, banking, mobile finance technologies.Strong problem-solving skills and a willingness to roll up one's sleeves to get the job done.Skilled at working effectively with cross-functional teams in a matrix organization.Ideally, you have experience, knowledge, or a keen interest in one or more of the following industries:B2B or B2C FinancePayments / Online PaymentsP2P (Procurement) spaceBusiness TravelExposure to the B2B Payments and Spend Management ecosystem and an understanding of the major players, products and relationships.Business Travel Ecosystem – Booking and underlying technology/GDS. Location United States The US national annual base salary range for this position is from $45,000 to $83,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Neo1 team is a “full stack” innovation hub within American Express GBT, managing the end-to-end customer experience of a technical platform built to service the business spending needs of smaller customers (SME’s). The platform is a SaaS solution and allows SME’s to self-register and be up and running within a couple of days. We are looking for a Customer Success Analyst with previous experience of managing or deployment of expense management solutions within an organization. You will be passionate about helping customers see and experience our technology platform as effectively and efficiently as possible. You will be analytical and logical in your work, have strong written and communication skills and love playing with new technologies – apps, platforms, and digital services. You will love providing an exceptional level of service to delight our customers. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and deploy customer nurture programs to ensure our customers are engaged and supported on the platform. You will be a self-starter and get a kick out of solving problems with technology. We are looking for people that always push to work smarter, faster, and seek to improve quality, service, and use technology automation to fulfil predictable tasks. Experience or an understanding of Expense Management is required for this role, and any of the following would be beneficial: business travel, corporate payments, virtual cards or finance practices. What You’ll Be Doing: Own incoming support and onboarding requests from initiation to closure.Manage time and quality expectations while delivering an exceptional customer expience.Help create and maintain educational materials for customers.Proactively reach out to customers to ensure they are utilizing the Neo1 platform effectively.Assist in customer onboarding by providing training and guidance on product usage.Help create and maintain educational materials for customers.Perform technical troubleshooting, problem solving, investigations, and testing across platforms, technologies, operating environments, and departments.Demonstrate technical configuration skills on our own platform, Neo1.Collaborat with cross-functional teams to resolve customer issues and concerns promptly.Escalate complex issues to the appropriate teams and ensure timely resolution.Solicit feedback from customers to gather insights for product improvement.Help review reports on customer satisfaction, usage, and feedback for management.Help use data-driven insights to provide recommendations for improving customer satisfaction and retention.Develop a deep understanding of our products or services to assist customers effectively.Stay updated on platform updates and changes to ensure accurate information dissemination. What We’re Looking For: Experience of expense management solutions/SME finance platforms, either from a deployment or management perspectivePrevious experience working in successful customer engagement and support functions to meet time and quality standards.Ability to develop documentation, knowledge articles, create instructions, guidelines, and "canned" customer responses.Strong written and communication skills, with the ability to present to small groups of people.Understanding of and/or hands-on experience in SaaS, APIs, web, travel, banking, mobile finance technologies.Strong problem-solving skills and a willingness to roll up one's sleeves to get the job done.Skilled at working effectively with cross-functional teams in a matrix organization.Ideally, you have experience, knowledge, or a keen interest in one or more of the following industries:B2B or B2C FinancePayments / Online PaymentsP2P (Procurement) spaceBusiness TravelExposure to the B2B Payments and Spend Management ecosystem and an understanding of the major players, products and relationships.Business Travel Ecosystem – Booking and underlying technology/GDS. Location United States The US national annual base salary range for this position is from $45,000 to $83,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This position in American Express Global Business Travel (Amex GBT) represents an exciting opportunity to work in the dynamic world of distribution, managing a portfolio of technology providers. This is a strategic role, where the successful applicant will be responsible for helping create and then drive execution of commercial strategies with GDS partners and other technology providers The role sits on the supplier side of the organization, within the Global Business Partnerships (GBP) team. This team is a strategic component of the business model and value proposition for GBT, contributing significantly to revenue generation and customer value. What You'll Do: Work with Distribution Team’s leadership to create the distribution strategy globallyPartnering with GDS’s and other aggregators to ensure strong collaboration on distribution matters, alignment on goals and enhancing the overall offering to joint customersWork through content related issues and apply solutions as required to overcome challengesWorking with internal partners to ensure alignment & progress on key goalsDevelop commercial models to meet the evolving needs of the marketplaceEnsure costs are well managed and controlledDistill large data sets into actionable insights that drive strategy What We're Looking For: Strong negotiation skillsStrategic thinking skillsExcellent analytical skillsExcellent organizational and planning skills, an attention to detail and ability to deliver within deadlinesPositive relationship building skills and the ability to collaborate with colleagues and external partnersExperience in the distribution space preferredExperience of working with product and technology from a commercial perspective preferredAbility to work across time zones Complexity: This is an individual contributor role without any direct reportsCandidate is responsible for the processes and workflows described above and generally will work autonomously, subject to feedback from constituents and coaching and guidance from their manager Location: New York; Dallas; Chicago; UK; Remote #GBTJobs Location New York, United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The American Express Global Business Travel's HRIS Time & Absence team configures and maintains time and absence setups in Workday for 31 country across the globe. We also work closely with Payroll and our HRIS Integration developers to create and maintain the use of Time & Absence data in integrations. We work hard while maintaining our sense of humor. If you're a Workday geek you'll fit right in! What You´ll Do on a Typical day Serve as a subject matter expert on the Workday HCM solution with a specialty in Time & AbsenceParticipate in HR technology initiatives by assisting with business requirement gathering, business process review, project management, testing, training, documentation development, communication and business process configuration.Partner with HR and business experts to develop solutions leveraging Workday.Configure Workday to achieve business objectives.Manage outsourced configuration resources related to Workday Time & Absence and other modules (as needed)Works closely with the development and payroll team to design, build, test and release Time & Absence related integrationsDesign and develop reports while adhering to internal standards to ensure reuse and maintainability. Assist staff with creation of advanced reports to support their day to day responsibilities, as well as create ad hoc reports, as required.Provide day to day support for production environment. Provide support for issues related to HR Systems by investigating problems and developing detailed suggestions for resolution of issues. Create and resolve Workday Support cases as needed.Assist in the review, testing and implementation of system upgrades.Assist with prioritization of enhancements and overall stabilization effortsProvide periodic training for end users on system processes and procedures. What We’re Looking For: Experience with Workday:Expertise in one or more modules, including the ability to complete functional configuration. Experience with Workday HCM, and Workday Time & Absence requiredExperience developing complex custom reports and working with dashboards.Workday Time & Absence certification helpfulExperience supporting a global organization.Able to effectively manage changing and conflicting prioritiesAbility to synthesize cross-functional teams and requirementsExperience with M&A integrations in a post-production environmentSolid project management skills are required along with a strong attention to detail and accuracySelf-directed and a demonstrated strong sense of urgencyAbility to work independently while being a strong team playerProven success in contributing to a team-oriented environmentProven ability to work creatively and analytically in a problem-solving environmentKnowledge of human resource practices, techniques and standardsExcellent communication (written and oral) and interpersonal skillsSuperior MS Excel (including functions, pivot tables, macros)Experience creating Excel data for Workday EIB’s required Location Poland The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Meeting Manager (Pharmaceutical) Meetings Managers at Amex GBT are passionate about corporate meetings and events. They transform ideas into unforgettable experiences and visions into reality. Our Meeting Managers are resilient, flexible, and adaptable to succeed in a fast-paced, evolving environment. They dream big and collaborate to ensure you produce top results. They are also phenomenal at encouraging a culture of open feedback, engagement, and accountability. Meetings Managers exhibit dedication to protecting people including fellow colleagues, clients, communities, and the planet. Our Meetings Managers are driven by curiosity, passion, optimism and believe that everybody can grow. Experience with Cvent is a must and Pharma planning experience is preferred. Availability to Travel up to 40% of the time is expected. The available salary starts at $70,000 USD. What You Will Do: Consistently cultivate a strong working relationship with your client by effectively communicating details of the program, anticipating their needs, and providing an elevated level of customer service.Master organizer to orchestrate logistics with finesse, ensuring every event runs seamlessly.Shown skills for establishing relationships. Cultivate positive relationships with clients, suppliers, and teammates, creating a network of invaluable connections.Proficient in negotiations.Creative, proactively anticipate changes, and build innovative solutions.Coordinate and attend global site inspections when needed.Act as the executive producer of all event specifics and requirements.Develop and manage budgets by auditing all program related billing for accuracy, tracking and reporting expenses to clients and communicating changes on a consistent basis.Responsible for post event reconciliation within defined SLA parameters and work with accounting to complete final bill, reviewing prior to final invoicing to client.Accountable for evaluating the program’s impact, reassessing objectives and outcomes and planning for continuous improvement. What We’re Looking For: Meeting planning experience over the last 3-5 years.Incredible communication skills to articulate your vision, inspire, and motivate.Highly motivated at meeting timeline expectations.Self-starter, love to laugh, and manage the journey.Problem-solving mind that can handle any unexpected twist.Proficient in Microsoft Office Suite.Possess organizational superpowers.Travel is your passion, and you are excited to head to destinations worldwide (up to 40%).4-year college degree or equivalent experience.Vast Experience with Cvent and not afraid of technology!A passion for creating presentations.CMP is preferred, but not expected. As a Meeting Manager with Amex GBT, you will be the mastermind behind some of our most talked-about events, gaining recognition for your outstanding skills and creativity. You will be provided with a stage for your talents and the opportunity to make a difference and feel valued for your work. If you are passionate about our mission and believe you’d be a phenomenal addition to our team, we encourage you to apply. You may be exactly the talent we are looking for! Location United States The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This role is the primary point of contact for the client regional and global partners with respect to product implementations alignment and service. Act as the primary point of contact for our clients’ strategic needs. They are focused on identifying and delivering new opportunities, driving client and traveler satisfaction, creating strategic solutions, promoting GBT’s capabilities, acting as a travel subject matter expert, and retaining and growing some of our most important clients. This role is to identify innovative solutions, to have a strong understanding of the client and competitors, and an in-depth knowledge of the travel industry. Working with a hard-working team in a collaborative environment and ensure that client initiatives are fully delivered, and expectations are exceeded. Most importantly, they are a key participant in supporting our clients. What You'll Do: Possessing an in-depth understanding of your client’s strategic objectives, key drivers of success, organizational culture, and business objectives. Providing guidance to customers in the assessment of goals and strategies to optimize performance across their program. Identifying unique travel needs and developing innovative solutions to enhance productivity & improve traveler/caller experience during service fulfillment. Establishing partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Meetings & Events and GCG Directors) Completing strategic account plans, focused on identifying ground-breaking business opportunities that enhance and optimize the customer experience. Creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis. Leading the improvement of the Amex GBT value proposition through consultation, technology road mapping and optimizing online servicing solutions. Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account. Researching the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, and specifically uses MI, benchmarking, and technology as critical value drivers. Enhancing the Amex GBT value proposition through policy consultation, technology road mapping and optimizing online solutions. What We're Looking For: Proven success and demonstrable positive results in a global account / client management, and or Project Management experience. Proven success in upselling products, services and solutions increasing client revenue and profitability. Demonstrated ability to develop and implement growth strategies, build action plans, and set goals. Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations. Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts. Strong financial and business acumen required to demonstrate the key drivers of profitability. Previous large market /multinational client/global experience preferred and possess a strong understanding of the Global Business Travel marketplace. Solid understanding of Business Travel Service Delivery technology/tools & processes and advanced software skills (MS Office) required. Location United States The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for either our Annual Incentive Award plan, which rewards participants based on company and individual performance, or eligible for one of our metric-driven Sales Incentive Plans (certain sales roles only). An eligible employee can only participate in one of these plans during an eligible period. This role is also eligible for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. The Site Administrator is responsible for development and customization of all online booking tool functions and features for online travel. What You'll Do: The duties of the position are primarily focused on the programming and maintenance of online bookings tools. Administration duties include site enhancements, reconfigurations, and troubleshooting. Assist in the coordination of implementing and testing new customer online sites for end user experience and successful online reservations, Assist Operations Managers/Supervisors and mid office team with enhancements and/or troubleshooting of the customer sites. Test and document results of online booking tool programming options and expected results. Assist with project management and task tracking. What We're Looking For: Site Programming knowledge of SAP Concur Travel, Deem, GetThere and Neo(KDS). Proficiency with Sabre GDS. Proficiency with Microsoft Office: Word, Excel, Outlook. Excellent written and verbal communication skills. Excellent analytical and problem-solving abilities. Proven ability to work with cross functional teams and 3rd party suppliers in order to achieve business results. Excellent organizational and follow-through skills (to fully accomplish assigned tasks). Understanding mid office automation, frontline operations and ticketing. #GBTJobs Location United States The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!