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    Work Flexibility: Field-based General Description: Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. Essential Functions: Provides clinical surgical support by managing all relevant equipment.Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.Maintains knowledge base of equipment and disposable products through Stryker education training programs.Provide physicians and OR personnel with information on new and current products.Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account.Accurately records and reports all surgical procedure information.Adheres to all Stryker and medical facility policies, standards and procedures.Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.The ability to provide on-call services, as required, by the medical facility.QUALIFICATIONS: Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewalAbility to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects. Ability to remain standing and/or walking for an extended period of time.Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.Excellent time management skills with ability to use independent judgment and critical thinking effectively.Must be able to explain and generate detailed guidelines and procedures.Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.Adhere to (HIPAA) and other related patient confidentiality policies and procedures.Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).Excellent analytical skills.Excellent interpersonal skills.Excellent equipment problem-solving skills. Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based Basic Function: As Stryker’s face of service in an assigned territory, technicians will perform repairs and/or preventative maintenance tasks, will diagnose errors or technical problems and will provide a solution and/or resolve service needs while minimizing equipment downtime. Individual Responsibilities: • Drive efficiencies across the business by proactive collaboration with internal departments to promote a culture of inclusivity and cooperation. • Exemplify Stryker’s Values: Integrity, Accountability, People, and Performance. Functional Responsibilities: • Directly support local technicians with preventative maintenance and repair activities. • May provide temporary coverage and/or support for Field Service Technician territories. • Plan for frequent travel between hospitals in health system and/or territory • Follow all administrative duties and document required paperwork in an accurate and timely manner. • Participate in resolution of customer complaints • Be a problem-solver and drive process improvements in all aspects. • Be a leader in personal performance for the field service metrics. • Manage schedule and resources as dictated by customer needs. • Other duties as assigned by Manager/Supervisor Conduct & Compliance: • Abide by and support the policies set forth in the Stryker Code of Conduct and other provided policies. • Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker. • Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards. • Report and violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy. Supervisory Responsibilities: No. Blood Borne Pathogen Category A Position: Yes. Knowledge & Skill Requirements: • Must have strong interpersonal and communication skills with ability to present ideas and results in logical manner. • Must have ability to exert up to 75lbs of force occasionally and/or up to 20lbs of force to constantly move objects. • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. • Must be willing to work overtime and overnight per the customer’s specified need. • Must have strong time management skills, ability to manage multiple functions and adhere to daily deadlines. • Must maintain professional appearance, work ethic, and attitude required by Stryker and our customers. • Must have ability to work independently in a fast-paced environment and often stressful conditions. • Must be self-motivated, self-reliant, and able to work with little supervision. • Ability to remain standing and/or walking for extended periods of time. • Must be detail-oriented and highly organized to prioritize tasks. • Excellent teamwork, coordination, and collaboration skills. • Proficient in Microsoft Office Applications. • Must have an outstanding driving record and ability to operate a company provided or rental vehicle. Education & Qualifications Preferred: • 0-3 years of relevant field service. • Ability to adhere to healthcare facility access requirements including but not limited to ensuring all necessary immunizations are received, and the proper trainings are accomplished and maintained for record. • Experience with highly sensitive customer interactions and an understanding of the importance of customer relations. • Ability to interpret service bulletins, user manuals, and other technical manuals, drawings, etc. • Experience using power and hand tools. • Bachelor’s degree in technical field. Work Location: Field-based Travel Percentage: Field based with some overnight stays possible Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Travel Percentage: 40% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need.We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting https://stryker.comWhat You Will Do: A ProCare Technician will spend the majority of their time in four key areas: Traveling between hospitals based on assignment of service requests.Troubleshooting and resolving customer and product issues.Building positive relationships with Stryker customersDocumenting service results in order to maintain accurate quality records. The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers and sales representatives. Through time as a ProCare Technician, the foundation is laid to follow multiple career paths including engineering, project management, and leadership. The person in this role should love to solve problems. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills. Who We Want: Challengers: People who seek out the hard projects and work to find the right solutionsTeammates: Partners who listen to ideas, share thoughts and work together to move the business forwardEffective Communicators: Partners who will work with surgeons, hospital staff, nurses and biomedical personnelGame Changers: People who are not afraid to raise the barCustomer-Oriented Achievers: Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their performance objectives​ Basic Function Be Stryker’s face of service to specified health system or territory. Increase customer uptime through proactive product and process support and partner with customers to drive a seamless delivery experience. Responsibilities Deliver technical service to customer’s products and processes as defined by the statement of work; manage customer’s expectationsBecome an expert on properly maintaining the Stryker products within your realm of responsibilityPerform service to customer’s equipment without negatively impacting their daily business / work flowManage your schedule and resources. Constantly prioritize and urgently respond to changing customer needs.Problem-solve fearlessly. As much as possible, work independently to provide exceptional customer solutions. Reach out for help as needed.Be willing to sacrifice. Realize that your solutions may demand non-standard work hours and stressful working conditions.Teach cleaning and maintenance best practices to operating room, central sterile and biomedical teams.Challenge the status quo. Drive process improvements which increase value and sustainability for customer and Stryker.Accurately report and record all testing and procedure information in compliance with Stryker and customer quality requirements.Plan for frequent travel between hospitals in health system / territory based on priority of service requests.Always build positive relationships with customers, reps and peers. Supervisory Responsibilities No Blood Borne Pathogen Category A Position Yes Knowledge & Skill Requirements Passion for impressing customers; innate desire to outperform the competition.30-40% overnight travel. Willing to work overtime and overnight based on customer need.Excellent verbal and written communication skills.Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).Excellent time management skills with ability to use independent judgment and critical thinking effectively.Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.Ability to remain standing and/or walking for an extended period of time.Maintain professional appearance, work ethic, and attitude required by Stryker and our customers. Mental Requirements Must be able to read, understand and explain detailed technical information.Must be able to develop and deliver effective technical training.Must be able to analyze and resolve highly technical field service support issues using independent judgment.Must be able to coordinate detailed travel arrangements to include the shipment of parts to customer accounts.Must possess the ability to prioritize work and keep detailed and accurate records.Must be able to work under mentally challenging and stressful conditions with autonomy. Qualifications/Work Experience Minimum of 3 years technical service or equivalent experience.Bio-medical equipment maintenance, repair and installation experience preferred.Proficient with Microsoft Office (computer software) and adaptability to learn company software.Must be able to explain and generate detailed guidelines and procedures.Adhere to (HIPAA) and other related patient confidentiality policies and procedures.Valid driver’s license with good driving record. Education/Special Training Required High School Diploma required.University or formal technical training preferred. Travel Percentage: 30-40% Travel Percentage: 30% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based Stryker Position Title: Upper Extremities Sales Associate Who we want Hard-working winners. Committed, loyal and results-oriented salespeople who create a track record of success.Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.Organized self-starters. Salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool.Mission-driven salespeople. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better. What you will do The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.Perform field calls for the account(s) and assigned territory.Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceed business targets (quotas).Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.Assist in the resolution of any problems or questions that arise in account(s).Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Upper Extremities products from those of its competitors. Remain current on industry, customer, and competitive trends.Participate in and attend sales meetings and professional association meetings outside of regular business hours.Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures. What you need To be successful in this role bring your strong multitasking ability, ability to read and sell to any audience, drive to achieve and succeed, aptitude to learn medical and technical information quickly, ability to build strong, lasting relationships, a strong work-ethic and a competitive natureBachelor’s Degree required1+ years of sales experience preferredCome ready to make a difference…fast! What We Offer A winning team driven to achieve our mission and deliver remarkable resultsCoworkers committed to achieving more and winning the right wayQuality products that improve the lives of customers and patientsAbility to discover your strengths, follow your passion and own your own career Travel Percentage: 30% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based Who we want Hard-working winners. Confident, competitive and results-oriented salespeople who create a track record of success.Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.Organized self-starters. Salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool.Mission-driven salespeople. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better. What you will do Increasing Joint Replacement sales through assisting the sales teams and building own accounts by means of working with existing customers as well as identify new customers in order to grow their territoryCommunicating with current and new Joint Replacement customer accounts regarding a variety of topics including product updates, changes to product portfolio and educational programsLearn or hone selling skills and processes by coaching/mentoring support from Joint Replacement Sales Representatives and Managers What you need Bachelor’s Degree required1+ years of sales experience preferredKnowledge in the use of current office technologies (MSOffice suite, databases, etc.)Excellent organizational skillsExperience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial)Must be comfortable in emergency/operating room environmentsWhat We Offer A winning team driven to achieve our mission and deliver remarkable resultsCoworkers committed to achieving more and winning the right wayQuality products that improve the lives of customers and patientsAbility to discover your strengths, follow your passion and own your own career Travel Percentage: Up to 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based GENERAL DESCRIPTION: Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. ESSENTIAL FUNCTIONS:· Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. · Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account. · Accurately records and reports all surgical procedure information. · Adheres to all Stryker and medical facility policies, standards and procedures. · Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment. · The ability to provide on-call services, as required, by the medical facility. QUALIFICATIONS: · Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. · Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. · Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal · Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects. · Ability to remain standing and/or walking for an extended period of time. · Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. · Excellent time management skills with ability to use independent judgment and critical thinking effectively. · Must be able to explain and generate detailed guidelines and procedures. · Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility. · Adhere to (HIPAA) and other related patient confidentiality policies and procedures. · Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. · Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). · Excellent analytical skills. · Excellent interpersonal skills. · Excellent equipment problem-solving skills. · 5-10% travel required Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Onsite Calling all Energetic, active team players, with an eye for detail! Stryker has a talent-based recruitment philosophy! We hire on the person, rather than the resume. We don’t hire from a particular industry, a lot of our top performers have come to us from professional sports and performing arts, personal training, military, and hospitality to name a few. Who we want: Team players – Build strong relationships, exhibit excellent communication skills, and motivate others to achieve great outcomes. Detail-oriented – Your keen attention to detail will be crucial in this role. Fast-paced environment – Embrace the need for continuous energy and drive. Problem-solving – Be the go-to person for finding solutions when challenges arise. Make healthcare better! – Each day presents an opportunity to develop expertise in the medical device industry and contribute to improving patient care. As a Warehouse Team Member at Stryker, you will be responsible for a range of tasks including receiving, storing, and distributing medical devices in a fast-paced and dynamic environment. You will work alongside a team of positive and dedicated individuals who are committed to providing high-quality service to our customers. To be successful in this role, candidates must be quick learners who are able to adapt to changes in priorities and work collaboratively with others. We are looking for individuals who have a strong work ethic, a positive attitude, and value good customer service. We're not too concerned with your past experience as we are happy to provide full training! Additionally, candidates must be available for the afternoon shift from 11am-7pm. Benefits of joining our team: • Join one of Australia's Best Places to Work! • Enjoy various financial benefits, including healthcare, financial well-being, and insurance. • Begin your career and self-development journey from day one with our comprehensive program. • Engage in volunteer days to give back to the community. • Access employee benefits and perks, take advantage of paid parental leave schemes. Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it an inherent requirement for the successful candidate for this role to have completed a full course of COVID-19 vaccination. Travel Percentage: None
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    Work Flexibility: Onsite Calling all energetic, active team players, with an eye for detail! Stryker has a talent-based recruitment philosophy! We hire on the person, rather than the resume. We don’t hire from a particular industry, a lot of our top performers have come to us from professional sports and performing arts, personal training, military, and hospitality to name a few. Who we want: Team players – Build strong relationships, exhibit excellent communication skills, and motivate others to achieve great outcomes. Detail-oriented – Your keen attention to detail will be crucial in this role. Fast-paced environment – Embrace the need for continuous energy and drive. Problem-solving – Be the go-to person for finding solutions when challenges arise. Make healthcare better! – Each day presents an opportunity to develop expertise in the medical device industry and contribute to improving patient care. As a Warehouse Team Member at Stryker, you will be responsible for a range of tasks including receiving, storing, and distributing medical devices in a fast-paced and dynamic environment. You will work alongside a team of positive and dedicated individuals who are committed to providing high-quality service to our customers. To be successful in this role, candidates must be quick learners who are able to adapt to changes in priorities and work collaboratively with others. We are looking for individuals who have a strong work ethic, a positive attitude and value good customer service. We're not too concerned with your past experience as we are happy to provide full training! Additionally, candidates must be available for the afternoon shift from 11am-7pm. Benefits of joining our team: • Join one of Australia's Best Places to Work! • Enjoy various financial benefits, including healthcare, financial well-being, and insurance. • Begin your career and self-development journey from day one with our comprehensive program. • Engage in volunteer days to give back to the community. • Access employee benefits and perks, take advantage of paid parental leave schemes. If you're keen to take the first step towards an exciting and rewarding career in the medical device industry, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it an inherent requirement for the successful candidate for this role to have completed a full course of COVID-19 vaccination. Travel Percentage: None Travel Percentage: None
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    Work Flexibility: Hybrid About Stryker Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. About this role We are looking for an Analyst - Data Quality to help drive the optimal utilization of data as a strategic asset. This pivotal role entails analyzing data quality, identifying root causes of issues, and crafting innovative solutions. You'll ensure ongoing data quality reporting, collaborate with data owners for swift issue resolution, and establish and enforce data standards and policies. Your expertise will provide invaluable support to projects and change initiatives, contributing to Stryker's Data and Analytics strategy. Who We Want Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What You Will Do Proficient in observing, managing, and rectifying master data inconsistencies within two JDE instances across three regions. Utilize data expertise to develop and execute monitoring reports, ensuring masters' integrity and fulfilling specific business needs beyond standard reporting capabilities. Demonstrate advanced understanding of information flow and its correlation with divisional software applications. Capable of addressing complex data structure and governance inquiries while prioritizing positive stakeholder experiences. Analyze, investigate, and independently resolve broad-scoped data matching issues using sound judgment. Establish strong working relationships with internal and external customers and colleagues to gather necessary data for assigned tasks. Exhibit competence in system navigation and processes to research and resolve processing issues, contributing to the testing of new processes. Collaborate effectively with local and global divisional functional teams, acting as a subject matter expert and interdivisional resource to ensure project success and meet short and long-term goals. Provide support for stakeholder Service Level Agreements (SLAs) and deliver Key Performance Indicators (KPIs), maintaining up-to-date and reflective dashboards of completed work. What You Will Need Strong understanding of quality management systems and experience in navigating complex interdivisional procedures and policies. Exceptional verbal and written communication skills, with the ability to collaborate effectively across all organizational levels. Demonstrated excellence in time management, coupled with the capacity to make independent judgments. Proficiency in business process improvement and implementing systematic enhancements using LEAN and Six Sigma methodologies. Demonstrated creative problem-solving skills, providing innovative solutions to complex challenges with no clear-cut answers. Meticulous attention to detail and adeptness in conveying intricate issues in a clear and concise manner. Proficient record-keeping skills, ensuring accuracy and precision. Preferred tertiary qualifications in statistics, mathematics, computer science, information management, or related fields. Proficiency in programming languages, including Structured Query Language (SQL) and JavaScript (desirable) Culture & Benefits Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Day Engagement Day Onsite gym available in most offices Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits including health care, financial wellbeing & insurance Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. More information is available at stryker.com Travel Percentage: None
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    Work Flexibility: Onsite Are you looking to be a part of an innovative and global leader in the medical technology industry? Stryker is seeking a highly motivated and detail-oriented individual to join our team as a Distribution Officer at our Arndell Park facility. As a Distribution Officer, you will play a crucial role in ensuring the timely and efficient distribution of medical devices, contributing to the enhancement of healthcare throughout Australia. Company Overview: Stryker is a leading medical technology company that strives to make healthcare better. Our diverse range of products and services are designed to improve patient care and make a meaningful difference in people's lives. With a strong commitment to innovation, excellence, and patient outcomes, Stryker has established itself as a trusted name in the medical device industry. Your Responsibilities will include: Collaborate with the distribution team to execute the shipping and receiving processes efficiently.Accurately pick and pack medical device products according to order specifications, including all urgent service requests.Ensure the accurate labeling, documentation, and verification of shipments for distribution.Follow standard operating procedures and adhere to compliance guidelines.Support continuous improvement initiatives to enhance the distribution process.Assist with resolving any discrepancies or issues related to orders, inventory, or shipments.Comply with all safety regulations and contribute to maintaining a safe working environment. Qualifications and Skills: No experience in a warehouse or logistics environment required.Positive team player with quick learning abilities and a strong work ethic.Excellent interpersonal skills.Detail-oriented with the ability to quickly grasp basic systems. Benefits: Competitive salary package.Comprehensive benefits.Great team culture.Ongoing opportunities for professional growth and development. Vaccination Requirement: As Stryker operates in the medical industry and prioritizes the safety of its employees and communities, vaccination is a requirement for all employees, including the successful candidate for this role. Travel Percentage: 0% If you are interested in taking the first step towards an exciting and rewarding career in the medical device industry, apply now! Travel Percentage: 0%
    • Full Time
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    Work Flexibility: Onsite Are you looking to be a part of an innovative and global leader in the medical technology industry? Stryker is seeking a highly motivated and detail-oriented individual to join our team as a Distribution Officer at our Arndell Park facility. As a Distribution Officer, you will play a crucial role in ensuring the timely and efficient distribution of medical devices, contributing to the enhancement of healthcare throughout Australia. Company Overview: Stryker is a leading medical technology company that strives to make healthcare better. Our diverse range of products and services are designed to improve patient care and make a meaningful difference in people's lives. With a strong commitment to innovation, excellence, and patient outcomes, Stryker has established itself as a trusted name in the medical device industry. Your Responsibilities will include: Collaborate with the distribution team to execute the shipping and receiving processes efficiently.Accurately pick and pack medical device products according to order specifications, including all urgent service requests.Ensure the accurate labeling, documentation, and verification of shipments for distribution.Follow standard operating procedures and adhere to compliance guidelines.Support continuous improvement initiatives to enhance the distribution process.Assist with resolving any discrepancies or issues related to orders, inventory, or shipments.Comply with all safety regulations and contribute to maintaining a safe working environment. Qualifications and Skills: No experience in a warehouse or logistics environment required.Positive team player with quick learning abilities and a strong work ethic.Excellent interpersonal skills.Detail-oriented with the ability to quickly grasp basic systems. Benefits: Competitive salary package.Comprehensive benefits.Great team culture.Ongoing opportunities for professional growth and development. Vaccination Requirement: As Stryker operates in the medical industry and prioritizes the safety of its employees and communities, vaccination is a requirement for all employees, including the successful candidate for this role. Travel Percentage: 0% If you are interested in taking the first step towards an exciting and rewarding career in the medical device industry, apply now! Travel Percentage: 0%
    • Full Time
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    Work Flexibility: Remote or Hybrid or Onsite Why Schedule at Stryker? This hybrid role can be based in any region within Australia, with the mix of office and home days that suit you. The Scheduling Team, sits within our Supply Chain Team and in this role you’ll have the chance to work with all areas of our business to ensure we’re servicing our customers with the right product, in the right place, at the right time at the right cost. As a  Kit Scheduler, you will contribute to the operation of the Kit Rooms through the effective planning and scheduling of Stryker Products. This involves ensuring items on upcoming case bookings are sourced appropriately and sufficient kits and components are available to complete assembly and go out to our customers. What You Will Do: Ensure efficiency of the Kit Room function through ensuring booked cases are appropriately scheduled for and ensuring sufficient inventory and instruments are available to pick for bookings Develop relationships internally with Sales, Operations Leaders, Kit Assemblers and all areas of Customer Service and externally with operating theatre, and sterilizing department staff Drive a positive Customer Experience through delivery of kits in full and maintaining excellent communication with customers Ensure individual actions & team processes maintain an exemplary record of compliance and commitment to relevant quality standards Participation in continuous process improvement aligned with the quality standards What You Need: Excellent communication skills to work with a diverse range of internal and external customers Computer skills – JDE or similar ERP system, Windows applications including Excel and Outlook, Salesforce Knowledge Logistical and planning skills, along with excellent organisational skills Ability to think critically to resolve issues and contribute to continuous improvement Strong results orientation with the ability to make quick, fact driven decisions Culture & Benefits At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Days Engagement Days Onsite gym available in most offices Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits including health care, financial wellbeing & insurance Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! About Stryker Stryker is one of the world’s leading medical technology companies and, together with our customers, we are driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. More information is available at stryker.com To join us, click apply now! Stryker is in the medical industry and the safety of our employees and communities is very important. To that end, it is a requirement that our employees be vaccinated, and it’s an inherent requirement for the successful candidate for this role to be vaccinated. Travel Percentage: None
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    Work Flexibility: Hybrid Our HR Co-ordinator is the glue that holds everything together. You will provide critical support to the business on HR policies, processes and systems as well as analyse workforce trends and identify and propose strategies to enhance workforce efficiency and effectiveness. WHO IS STYKER Have you always dreamed about working for a company that really makes a difference? A company whose products help put people back together after car accidents or restart hearts in cardiac arrest? THAT is what we do… we have the privilege to help doctors and nurses to improve patient outcomes! Plus, we’ve been voted one of Australia’s (and the world’s) Best Places to Work since 2014! Not only do you get to work in organisation that makes a difference… you get to work with amazing people. WHO YOU ARE Detail-oriented process improver - As a critical thinker you naturally see opportunities to develop and optimize work processes – you identify ways to simplify, standardize and automate.Self-starter. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.Dedicated achiever. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Collaborative partner - You take enjoyment in building and leveraging relationships to bring together ideas, data and insights to drive continuous improvements.Curious learner - You proactively seek out new research and information to expand and enhance and turn new ideas into reality. WHAT YOU WILL DO Providing general advice on conditions of employment and application of HR policySupport for management on changes of staff conditions and organisational changesCreate employment contracts, termination letters, transfer letters, salary change notifications, relocation documentation.Partnership with Payroll to ensure transfer of information for employee changes that need to be processed locally.Manage service awards and staff recognition programManage employee lifecycle activities (onboarding and termination checklists, etc.)Coordinate New Hire orientation day activities and fully support all stakeholders during the day.Support various HR initiatives (i.e. Flu Vaccination, Information update on the HR Hub, etc.)Keep our systems up to date with accurate data. WHAT YOU WILL NEED Outside of the “Who you Are” qualities above, nothing! We don’t mind if you’re a fresh graduate with little working experience or someone wanting to break into HR. We care about who you are as a person, not what qualifications or experience you bring. WHAT STRYKER OFFERS An environment that focuses on who you are as a person and then who you are as an employee.To learn daily. And to be challenged daily.When we say ‘Flexibility’ we mean it, supportive around what works for you.A business of engaged, positive, energetic and passionate people.Numerous perks like paid parental leave schemes and development programs Travel Percentage: 0%
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    Work Flexibility: Hybrid Join Our Team as a Senior Finance Analyst - Logistics in Sydney! ABOUT STRYKER Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces. THE ROLE: Are you a finance analyst looking for an exciting opportunity to make a significant impact on business performance? We are currently seeking a talented individual to join our Finance team in the role of Senior Finance Analyst. As a Senior Finance Analyst, you will play a crucial role in supporting the Operations Business to achieve their financial objectives. This role has a focus on analysing the Logistics spend after implementing a new Transport Management System last year. Reporting directly to the Senior Commercial Manager - Operations, you will be responsible for business partnering with Operations (Supply Chain, Logistics), financial planning, P&L control, and providing ad-hoc analysis to support decision-making processes. WHAT YOU WILL DO: Financial controls through effective data analysis, reporting and continuous improvement recommendations.Business partnering Operations (Supply Chain, Logistics & Customer Experience)Review freight partner billing and sense check accuracy of costs and if they are in line with expectations.Establish sustainable reporting that helps provide visibility and understanding of key cost drivers within Logistics.Undertake detailed and thorough Logistics analysis and identify opportunities to aid efficiency and cost optimisation through evaluation of data.Complete Logistics month end reporting and analytics, identifying key areas of opportunitySupport budget and forecasting process for Operations.Champion continuous improvement opportunities in Operations analytics to deliver insight to drive cost savings. WHAT YOU WILL NEED: CA or CPA Qualified (or in final modules near completion).Experience supporting Logistics & Supply Chain financials, ideally within FMCG industry.Excellent business partnering approach, strategies to build relationships and influence key stakeholders.Sound knowledge of PowerBi and Excel to create financial models.True team player mentality and desire to work collaboratively. WHY STRYKER At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to Work in 2020!Multiple financial benefits including health care, financial wellbeing, insurance benefits.Ongoing training and opportunities for career progressionPaid Parental leave schemesVolunteer DaysOnsite gym!Being part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to employee benefitsAccess to our career and self-development program from day oneWork with likeminded individuals who are driven by exceeding targets and improving patient outcomes! To join us, click apply now! Travel Percentage: 10%
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    Work Flexibility: Onsite We're looking for an engaging and committed Team Leader to join our Customer Support Team in St Leonards, Sydney. About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, is driven to make healthcare better. Stryker offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. The Role Provide leadership, management and development to the Customer Support teamAllocate work effectively as per business needs and act as an escalation point for complex customer issuesInitiate, lead and drive initiatives and process improvements within the Customer Support teamPartner with various internal stakeholder groups across the business to drive customer centric solutionsIntermittently step in to help the team work through the service queue and get on the phone to customers As the Customer Support Team looks after Stryker products under repair & servicing, this is an onsite role at our St Leonards office. Role Requirements 2+ years experience in a management/supervisory role or similar capacity Passion for leading and developing others Highly developed customer service skills and ability to problem solve Strong communication skills and ability to partner with a diverse range of internal and external customers Ability to constantly realign priorities with business needsAbility to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite) Culture & Benefits Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Day Engagement Day Onsite gym available in most offices Being part of one of the world’s largest and most recognizable brands. Excellent team culture – we have fun whilst we work! A Leader who will support & guide you throughout your career Access to employee benefits including health care, financial wellbeing & insurance Access to our career and self-development program from day one Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes! To join, click 'Apply' now! Travel Percentage: 10%
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    Work Flexibility: Hybrid or Onsite Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. Come join us and be part of a dynamic and committed team as an Events Associate, who is motivated to help customers achieve our shared goal of making healthcare better. You will be responsible for the calendar of events for your respective franchise. You will be managing the delivery of high quality in person and web-based meetings, events and conferences. What you will do: Liaise with internal stakeholders on requirements for each event Collaborating and managing relationships with various key external stakeholders, including health care professionals, medical associations and societies, external suppliers and contractors including caterers, technical suppliers, venues and PCOsManage events end to end including venue sourcing and booking, invitations, ordering of audio-visual equipment, seating and space requirements, dietary requirements, ordering catering, onsite management and set up and pack down. On-site delivery, post-event follow-up, event reporting, and analysisCoordinate and report on the financial status of meetings and events including assisting with the development of event budgets, allocation of costs, processing of invoices and receipts and other tasks as required. Who we want: The ideal candidate for this role will have a high level of professionalism, exceptional stakeholder engagement, and relationship management skills. You will be self-motivated, have high attention to detail, exceptional organisational skills, and can manage multiple competing priorities. You will be a creative, collaborative team player that has a passion for events with previous experience coordinating and organising events. At Stryker we look for people who are: Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What you need: Demonstrated skill and experience in event planningQualifications in event management or related fieldExcellent time management and organisational skills.Strong analytical and problem-solving skillsAbility to manage multiple projects while delivering on established timelines.Amazing communication - written and verbal .Technical knowledge of webcasting platformsFlexible work schedule, including working early mornings, nights and occasional weekendsExperience using Cvent would be advantageous Culture and Benefits: At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities. Some of our benefits include: Join one of Australia’s Best Places to work!Multiple financial benefits including health care, financial wellbeing, insurance benefits. Ongoing training and opportunities for career progressionPaid Parental leave schemesBeing part of one of the world’s largest and most recognizable brands.Excellent team culture – we have fun whilst we work! We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Customers and patients are at the heart of everything we do. Travel Percentage: 10%
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    Work Flexibility: Field-based Job Description Adrenaline, passion and energy are not in short supply at Stryker. This is an exciting opportunity for an individual who has a love for sales, is passionate about healthcare and enjoys making a difference. This is a perfect role for someone enjoys strategically mapping out their sales plan and executing with excellence. This unique neurosurgical sales opportunity allows you to take ownership of your territory and be the expert in this field, all while having the support of an incredible team. At Stryker we are proud to be working for a worldwide leader in the medical device industry that is committed to continuous improvement, a culture of accountability, a winner’s intensity, innovation that endures and a strong service ethic. We love going home at the end of the day knowing our work has made a different to the lives of patients and health care professionals in restoring active life. Are you an energetic target driven sales representative with a proven track record of success? Do you live to exceed your KPI’s and be recognised for your outstanding achievements? Do you love to learn and test yourself against the best in the business? We have an exciting opportunity for an experienced Territory Manager to join our Sydney Neurosurgical team. Your role will involve: Strategically promote and sell Stryker’s Neurosurgery portfolio (including spine and neuro) products to meet our customers’ needs. Portfolio can be found by clicking on the following link - https://www.stryker.com/us/en/portfolios/neurotechnology-spine/cranial.html Conduct sales activities to gain sales growth and market share with existing and new customers through negotiation, customer focus and education. Provide technical expertise to surgeons and theatre staff to maximise the use and application of Stryker products. ​Build strong working relationships with key hospital contacts to maximise business opportunities and provide added value to our customers through your product knowledge and understanding of their preferences and needs. As the successful candidate, you will have: A passion for sales, relationship building and the medical/healthcare industry. Previous sales experience required. A strong track record of demonstrated sales performance and achievement. Exceptional communication, negotiation and influencing skills. High EQ. A drive to succeed combined with your love of the ‘thrill of the chase’ will ensure your success in this role. A passion for learning and self-development If this resonates, please do apply. Travel Percentage: 20%
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    Work Flexibility: Onsite Stryker: We are one of the global leaders in medical technology, working with our customers to make healthcare better. https://www.stryker.com/au/en/about.html See what it's like to work in our kit room! https://www.youtube.com/watch?v=mSiA-WwQ-wA The Role: We're looking for an exceptional people leader partner with our current Kit Room Team Lead in Arndell Park, NSW (free parking onsite). A 'kit' contains the instruments and implants which we send out to surgeons to complete operations, and the Kit Room team work on assembling these quickly and accurately to have them sent out to hospitals. This role would suit someone who has led teams of 6+ people in Retail, FMCG, Manufacturing, Med Tech, Pharma... or anyone with strong leadership & problem-solving abilities who can optimise operating procedures, maximizing efficiency, and foster a collaborative and fun work environment. Responsibilities: As the Team Lead, you will be responsible for overseeing the efficient processing, packaging, and storage of supplies, while ensuring inventory management through regular audits. This role has flexible hours - you can do morning/afternoon shifts (from 6am onwards) depending on your workstyle/lifestyle outside of work. There will be some occasional on-call work. Duties will include: Providing leadership, management and development specifically to the Kit Room Team Ensuring the team meets or exceeds the service demands of internal and external customers. Initiating, lead and drive initiatives and process improvements within Customer Service and the wider Operations division Collaborating with other Stryker divisions to improve or re-engineer cross-divisional processes Implementing productivity and efficiency improvements which minimise the requirement for the incumbent to perform daily customer service tasks Role requirements: 2+ years experience in a management role or similar capacity Passion for leading and developing others Highly developed customer service skills and ability to problem solve Strong communication skills and ability to partner with a diverse range of internal and external customers Ability to work in a high technology environment (particularly JDE, Salesforce and Microsoft Office Suite) Culture & Benefits Ongoing training and opportunities for career progression Paid Parental leave schemes Volunteer Day Engagement Day Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program Travel Percentage: None
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    Work Flexibility: Field-based Stryker Position Title: Foot & Ankle Sales Associate Location: Minneapolis, MN Who we want Hard-working winners. Committed, loyal and results-oriented salespeople who create a track record of success.Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.Organized self-starters. Salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool.Mission-driven salespeople. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better. What you will do The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Foot & Ankle business, and then contribute to the growth of that business in the assigned territory. He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.Attend surgeries in which Stryker Foot & Ankle products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.Work with sales teams to contact customers in order to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.Following extensive product training, tailor Stryker’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Stryker products from those of Stryker’s competitors.Perform field calls for the account(s) and assigned territory.Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization. Partner with the Sales Representative and organization to meet and exceeding business targets (quotas).Serve as the primary backup contact for Sales Representative(s). Acquire a basic understanding of the field to include regulatory compliance issues and adhere to these guidelines.Assist in the resolution of any problems or questions that arise in account(s).Partner with Sales Rep(s) on inventory management and building of proper inventory levels and sets to meet customer needs.Assist and partner with Sales Rep(s) in acquiring and processing Customer Purchase Orders (POs) for proper invoicing. Maintain training in sales skills and products.Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Foot & Ankle products from those of its competitors. Remain current on industry, customer, and competitive trends.Participate in and attend sales meetings and professional association meetings outside of regular business hours.Consistently adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures. What you need To be successful in this role bring your strong multitasking ability, ability to read and sell to any audience, drive to achieve and succeed, aptitude to learn medical and technical information quickly, ability to build strong, lasting relationships, a strong work-ethic and a competitive natureBachelor’s Degree required1+ years of sales experience preferredCome ready to make a difference…fast! What We Offer A winning team driven to achieve our mission and deliver remarkable resultsCoworkers committed to achieving more and winning the right wayQuality products that improve the lives of customers and patientsAbility to discover your strengths, follow your passion and own your own career Travel Percentage: Up to 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Hybrid or Onsite Who We Are Stryker Instruments is looking for a Senior Staff Systems Engineer to join the New Product Development team supporting our ENT (Ear, Nose and Throat) Business Unit! This role is hybrid, in Plymouth, MN with the expectation to come into the office 3-4 days a week. Stryker ENT Who We WantAnalytical problem solvers. People who seek to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will passionately work to ensure a project and product satisfies customer needs and meets regulations and expectations.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What You Will Do This Senior Staff Systems Engineer will be part of a program that will shape the future of Ear, Nose and Throat (ENT) and Neuro-surgery and associated treatments. Systems Engineers provide leadership for products and projects that involve multi-disciplinary engineering teams. They play roles in all aspects of a product lifecycle from Concept through Market Release and Sustaining. During the Concept Phase, Systems Engineers work to understand stakeholder needs and clinical use. They translate those needs to concepts and new inventions. During Development, Systems Engineers are responsible for ensuring the design meets the user needs through requirements identification and requirements decomposition. They achieve results using a variety of system engineering techniques such as: traceability, architecture, modeling, trade studies, simulation, and budgeting. Systems Engineers are also responsible for system integration and may lead the Verification effort. The best Systems Engineers are driven leaders, excellent communicators, creative problem solvers, domain experts, and can balance multiple competing priorities. As Systems Engineering subject matter expert, work with project teams to:Identify and translate user needs into system requirementsEstablish key performance attributes of the systemIdentification of technical risks and creating of comprehensive risk burn down plansIdentify and define interfaces between ecosystem componentsUnderstand where the platform/project risks (ex: new, unique, and difficult features) are and develop plans to guide successful risk burn activitiesGuide/consult on integration planning and executionLead technical team members in research, design, development, modification, and evaluation of medical device systems.Collaborate cross-functionally and across development programs to bring forward Stryker’s next generation ENT surgical ecosystem.Ensures the logical and systematic conversion of user needs into total systems solutions that take into account various constraints (technical, schedule, and cost).Develop a deep understanding of clinical workflows and use conditions for ENT products to inform design teams of system performance, desired behavior, and usability.Lead Concept Phase activities for a new platform, technology, or capability.Lead and support team members to create or improve procedures, policies, processes, systems, and technology requirements.Develop and utilize tools to enhance the company’s product/process development or performance.Identify and implement design and process solutions and ensures they are sustained over time.Lead and support complex product development for cross functional teams, influencing multiple technical areas of expertise.Hold team accountable to deliver high quality results with passion, energy, and drive to meet business priorities.Mentor, develop and influence across the business, intentionally building divisional relationships. What You NeedBachelor’s Degree in Engineering; Electrical, Software, Mechanical or Biomedical preferred6+ years of work experienceMaster’s degree in lieu of experienceBroad base of experience in implementing design methodologies such as DFM, Reliability and Systems Design. Preferred Medical device industry or highly regulated industry experienceRequirements Management Software, especially Jama.Experience with SysML and Model-based Systems Engineering.Expert knowledge of ISO 13485 and ISO 14971. Travel Percentage: 20% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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    Work Flexibility: Hybrid Develops and directs marketing programs for a significant product or product category. Compiles and evaluates research on the market's product requirements and identifies enhancements to current features and functionality. Establishes marketing strategies, including product direction, advertising, packaging, pricing, expense budgets, profit plans and future product development, to manage a product or product category's life cycle. Interfaces with engineers, designers, suppliers and customers to develop product requirements and specifications. Prepares and coordinates product introductions and updates. Who we want: Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What you will do: Shares marketing intelligence and information with teamCoaches team on articulating the value proposition to the specific audienceDevelops consistent processes for maintaining customer engagement.Escalates systemic problems that could affect customer satisfaction.Understands the linkages between all components of the Big Picture framework; relates upstream decisions to executional decisions.Able to write and communicate key documents: business reviews, marketing strategies, proposals and recommendations.Leverages marketing team for inputs to create and refine key documents and plans.Accurately forecasts resource needs, including staffing and money.Links types of evidence (clinical, use, economic) to specific value proposition elements and specific stakeholders.Proposes objectives for evidence generation and evaluates individual studies for alignments with evidence generation strategyFosters KOL relationships and identifies new KOLs.Develops a roadmap to communicate and distribute key clinical evidence.Advises on key elements of planning and executing a multi-channel sales strategy.Provides clear, strategic and prioritized direction to the field sales organization through written communications, presentations at training meetings and informal interactionsCreates a standardized way to track KPIs as well as a consistent method to report back to the business.Proposes updates and enhancements to the KPIs based of the analysis of metrics over time. What you need: 6+ years of work experience required3+ years medical device or marketing/sales experience preferred Travel Percentage: 40% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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    Work Flexibility: Field-based Basic Function Be Stryker’s face of service to specified health system or territory. Increase customer uptime through proactive product and process support and partner with customers to drive a seamless delivery experience. Responsibilities Deliver technical service to customer’s products and processes as defined by the statement of work; manage customer’s expectationsBecome an expert on properly maintaining the Stryker products within your realm of responsibilityPerform service to customer’s equipment without negatively impacting their daily business / work flowManage your schedule and resources. Constantly prioritize and urgently respond to changing customer needs.Problem-solve fearlessly. As much as possible, work independently to provide exceptional customer solutions. Reach out for help as needed.Be willing to sacrifice. Realize that your solutions may demand non-standard work hours and stressful working conditions.Teach cleaning and maintenance best practices to operating room, central sterile and biomedical teams.Challenge the status quo. Drive process improvements which increase value and sustainability for customer and Stryker.Accurately report and record all testing and procedure information in compliance with Stryker and customer quality requirements.Plan for frequent travel between hospitals in health system / territory based on priority of service requests.Always build positive relationships with customers, reps and peers. Supervisory Responsibilities No Blood Borne Pathogen Category A Position No Knowledge & Skill Requirements Passion for impressing customers; innate desire to outperform the competition.30-40% overnight travel. Willing to work overtime and overnight based on customer need.Excellent verbal and written communication skills.Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).Excellent time management skills with ability to use independent judgment and critical thinking effectively.Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.Ability to remain standing and/or walking for an extended period of time.Maintain professional appearance, work ethic, and attitude required by Stryker and our customers. Mental Requirements Must be able to read, understand and explain detailed technical information.Must be able to develop and deliver effective technical training.Must be able to analyze and resolve highly technical field service support issues using independent judgment.Must be able to coordinate detailed travel arrangements to include the shipment of parts to customer accounts.Must possess the ability to prioritize work and keep detailed and accurate records.Must be able to work under mentally challenging and stressful conditions with autonomy. Qualifications/Work Experience Preferred 2-3 years of operating room, central sterile or biomedical experience preferredBio-medical equipment maintenance, repair and installation experience preferred.Proficient with Microsoft Office (computer software) and adaptability to learn company software.Must be able to explain and generate detailed guidelines and procedures.Adhere to (HIPPA) and other related patient confidentiality policies and procedures.Valid driver’s license with good driving record. Education/Special Training Required Bachelor Degree preferred. Travel Percentage: 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Field-based Who we want: Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. What you will do: The Clinical Associate will build collaborative relationships with customers and Account Managers in the Acute Care business to ensure product satisfaction, sustain improved outcomes and accelerate product pull-through. Additional responsibilities: Deliver on Acute Care goals and metrics for accounts within assigned geographyIn partnership with Senior Manager of Clinical Solutions, establish routine cadence of communication with assigned regional sales teams understand target accounts for clinical solutions, provide updates on active account best practices.Identify field trends that have the potential to impact other areas of the US and report trends and any actions plans to the Business Unit Provide feedback and assist as needed to the Senior Manager of Clinical Solutions to the development of new clinical solutions that offer additional value within the portfolio and/or Division What you need: Bachelor’s degree in Nursing or other related discipline requiredCurrent RN licensure preferredExperience as a registered nurse preferred, ideally in critical care Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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    Work Flexibility: Hybrid The Technical Customer Support Specialist provides hardware and/or software support for the Blueprint Mixed Reality program, including delivering customer, commercial, and logistics support for the integration of Stryker’s HoloLens with surgical software. Our platform enables surgeons to utilize 3D reconstructions derived from a patient's CT scan images for the strategic planning and procurement of patient-specific tools, facilitating complex surgical procedures. Primary work location 3 days per week: Minnesota, Bloomington 10801 Nesbitt Avenue South Who we want: Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. What you will do: • You will manage Digital Asset Database creation; Create and maintain service and support work instructions and SOPs, product security requirements and methods of deployment • Management of digital support ticketing and tracking process to align with Medical Device History practices. Conduct Blueprint software upgrade support • Troubleshoot and coordinate device deployments including loaners where required including performing quality control of new device kits and connectivity validation/configuration before sent to customer/Sales Rep • Troubleshoot equipment returned from being in use with either repaired equipment sent back to a customer or working with vendor for repair/replacement. • You will assist in setting up deliveries of finished product to the field, maintaining confidentiality regarding proprietary, sales, confidential company information, and patient data. What you will need: Bachelor’s degree or 6+ years of additional relevant experience2 years of experience; customer management or technical support preferredExperience with software troubleshooting and PACS (Picture Archive Communication) preferred.Experience with InTune for device management and HoloLens device management a plusExperience with supply chain logistics is preferred Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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    Work Flexibility: Field-based Be Stryker’s face of service to specified health system or territory. Increase customer uptime through proactive product and process support and partner with customers to drive a seamless delivery experience. Drive efficiencies across the business to better the Instruments Field Service Business and Service Delivery. Individual Responsibilities: Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation.Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance. Functional Responsibilities Provide effective, proficient, and timely post-sales service, troubleshooting and repairs, product field actions, preventative maintenance, quality control inspections to all customers in direct support of the sales team to ensure optimal customer satisfaction and best-in-class service.Provide technical and engineering expertise in fault detection and isolation, root cause analysis and complex repair plan development at accounts leveraging customer information and internal technical resources where applicable.Provide post-sale in-servicing and product-use support on equipment operation and maintenance.Follow all administrative duties, complete all necessary paperwork and track product support solutions, e.g. repair orders, service request forms, product inquiries, Field Actions and part order requisitions in a very accurate and timely manner.Assist Field Service Manager with development and deployment of the training documentation, SOPs and work instructions for the Field Service team; evaluate existing technical processes and identify deficiencies.Maintain an accurate inventory of Stryker equipment and parts, verify tool calibration.Provide advanced subject matter expertise and support to Field Sales Representatives, internal and external customers. In addition, highlight complex issues via phone, email and on site, if necessary.Participate in resolution of customer complaints and escalated issues.Work with technical support call center, manufacturing, engineering, project management, inventory, purchasing and management groups when applicable.Be a leader in personal performance for the field service metrics.Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up.Other duties as assigned by Manager/Supervisor.Manage schedule and resources as dictated by customer needs.Be a problem-solver and drive process improvements in all aspects. Plan for frequent travel between hospitals in health system and/or territory based on priority of service requests. Conduct & Compliance Abide by and support the policies set forth in the Stryker Code of Conduct.Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker.Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards.Report and violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy. Supervisory Responsibilities: No Blood Borne Pathogen Category A Position: Yes Knowledge & Skill Requirements Up to 50% overnight travel. Willing to work overtime and overnight per the customer’s specified need.Strong interpersonal and communication skills.Ability to work independently in a fast-paced environment and often stressful working conditions.Highly organized and able to prioritize tasks.Special attention to details.Ability to present ideas and results in logical manner.Experience with highly sensitive customer interactions and an understanding of the importance of customer relations.Must be self-motivated, self-reliant and able to work with little supervision.Must have an outstanding driving record.Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.Strong time management skills, ability to manage multiple functions and adhere to daily deadlines.Ability to exert up to 75lbs of force occasionally and/or up to 20lbs of force to constantly move objects.Ability to remain standing and/or walking for an extended period of time.Maintain professional appearance, work ethic, and attitude required by Stryker and our customers.Proficient in Microsoft Office Applications.Experience interpreting service bulletins, user manuals, and other technical manuals, drawings, etc.Excellent teamwork, coordination and collaboration skills. Education & Qualifications Preferred Bachelor’s degree in technical field preferred.3-5 years of related experience in the field of medical equipment, operating rooms, central sterile or biomedical experience preferred.Extensive experience electro-mechanical equipment installations a plus.Knowledge of UL/ETL/IED/FDA/TUV standards and how they apply to product designs preferred. Travel Percentage: 50% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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