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Highmark Health

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    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Performs secretarial and direct patient care duties for a designated unit. Maintains the medical record, performs direct patient care for all types of patients. ESSENTIAL RESPONSIBILITIES: Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. (20%)Transcribes orders in accordance with policies and procedures subject to the approval of a licensed nurse. Asks for clarification when necessary. (30%)Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception. (30%)Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)Performs other duties as assigned or required. * Day Shift - Working hours: 6:30 am - 3:30 pm QUALIFICATIONS: Minimum High school diploma or GED; or six months to one-year related experience and/or training; or equivalent combination of education and experience.CPR certification.1 year of patient care and/or administrative experienceKnowledge of medical terminology. Preferred Previous unit secretary experience or graduate of an approved unit secretary program.Experience as a PCA or EMT. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job manages the daily operations of a complex large/multiple full time locations/physician practices. ESSENTIAL RESPONSIBILITIES: Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)Ensures compliance with all regulatory requirements. (10%)Requires frequent travel to various practice locations. QUALIFICATIONS: Minimum Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree3-5 years’ experience in physician practice setting with 2 years’ practice management experience.Valid driver’s license. Preferred Experience managing multiple sites.CPPM (Certified Physician Practice Manager) certification.Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Gathers, prepares and sends billing for consults and testing at non-Epic facilitiesResponds to CRM requests for appointmentsBalances and closes cash drawer in EpicPrepares deposit slip and/or deposits money into bank and confirms deposit in Epic deposit toolCompletes preregistration functions such as validating patient demographic information, identifying and verifying medical benefits and insurance informationCollects copays and prior balances and posts payment transactions. Does not calculate estimatesObtains authorizations for office visit, testing and proceduresChecks patient in/outRegisters patient for billing not captured through Epic and organizes manual billing and sends to billersScans documents into EPIC and prepares chart for office visitsProactively schedules and follows up with testing and manages follow up reportAnswers the phone, takes messages and forwards calls and calls patient to relay information.Works charge review and claim edit workqueuesProactively manages wait listSchedules procedures with patient and hospital and advocates MY CHART sign upCollects, sorts, distributes and prepares incoming and outgoing mail and provides information about services, physicians and facilitiesCommunicates with physicians and midlevel providers regarding schedule and patient issues (no shows)Orders supplies to maintain inventorySupport Medical Record requestProactively identify and report office issues to supervisorPerforms other duties as assigned QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.One previous year of related experience, preferably within a medical setting, financial servicessetting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verificationsCall/Service Center experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (30%)Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%)Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%)Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verificationsCall/Service Center experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job transports patients, medical records, mail, specimens and equipment/materials throughout the facility. ESSENTIAL RESPONSIBILITIES Safely transports patients between departments, patient care areas and testing areas by wheelchair, stretcher, or bed, communicating arrivals and departures to the appropriate staff and customer service representatives as needed. Delivers medical records, test results, specimens, mail, medical supplies, equipment, medication, isolation gowns, and other items as requested. Meet the performance standards for moving patients and objects. (80%) Assist in transfer process of patients from bed to mode of transportation and mode of transportation back to bed. Request and obtain instruction/assistance from nursing staff for patients that require isolation techniques, two-person lifts, oxygen during transport, or that have support devices requiring special handling. (10%) Adheres to corporate citizenship standards as well as all regulatory and corporate requirements and expectations. Actively participate in facility/department programs, training, performance improvement and maintains a professional image at all times. Adheres to department attendance policy. (5%) Completes duties and responsibilities adhering to all safety and infection control policies procedures and practices including, but not limited to OSHA, product usage, P.P.E., proper hand washing techniques, isolation procedures, safe waste handling and knowing emergency codes and correct responses. (5%) Other duties as assigned. QUALIFICATIONS: Minimum High School/GED Preferred None Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job transports patients, medical records, mail, specimens and equipment/materials throughout the facility. ESSENTIAL RESPONSIBILITIES Safely transports patients between departments, patient care areas and testing areas by wheelchair, stretcher, or bed, communicating arrivals and departures to the appropriate staff and customer service representatives as needed. Delivers medical records, test results, specimens, mail, medical supplies, equipment, medication, isolation gowns, and other items as requested. Meet the performance standards for moving patients and objects. (80%) Assist in transfer process of patients from bed to mode of transportation and mode of transportation back to bed. Request and obtain instruction/assistance from nursing staff for patients that require isolation techniques, two-person lifts, oxygen during transport, or that have support devices requiring special handling. (10%) Adheres to corporate citizenship standards as well as all regulatory and corporate requirements and expectations. Actively participate in facility/department programs, training, performance improvement and maintains a professional image at all times. Adheres to department attendance policy. (5%) Completes duties and responsibilities adhering to all safety and infection control policies procedures and practices including, but not limited to OSHA, product usage, P.P.E., proper hand washing techniques, isolation procedures, safe waste handling and knowing emergency codes and correct responses. (5%) Other duties as assigned. QUALIFICATIONS: Minimum High School/GED Preferred None Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Please note: This is a patient facing role that supports multiple clinicians at remote locations. This position assists with checking in/out patients, scheduling, and registration. Requires evening hours: (2) 12 hour shifts and (2) 8 hour shifts/week. GENERAL OVERVIEW: Performs secretarial functions to provide daily operational and administrative support for the department. ESSENTIAL RESPONSIBILITIES: Operates office equipment, such as voice mail messaging systems and uses word processing, spreadsheet, or other software applications to perform the secretarial functions to support the daily operations of the department. (30%)Answers telephones and directs calls to appropriate staff. Receives and routes messages or documents to appropriate staff. (20%)Sorts and distributes incoming mail and administers outgoing mail. (15%)Compiles, records and maintains file, reports and/or correspondence. Transmits correspondence by mail, email or fax. (15%)May greet visitors, ascertain purpose of visit and direct them to appropriate staff. (10%)May schedule and confirm departmental meetings. (10%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.1-3 years’ secretarial/administrative experience. Preferred Associate's Degree from a business/secretarial school or program.Experience with various computer software programs and medical terminology.Secretarial experience in a medical setting. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Please note: This is a patient facing role that supports multiple clinicians at remote locations. This is a float position. Variable shifts M-F and requires evening hours. GENERAL OVERVIEW: Performs secretarial functions to provide daily operational and administrative support for the department. ESSENTIAL RESPONSIBILITIES: Operates office equipment, such as voice mail messaging systems and uses word processing, spreadsheet, or other software applications to perform the secretarial functions to support the daily operations of the department. (30%)Answers telephones and directs calls to appropriate staff. Receives and routes messages or documents to appropriate staff. (20%)Sorts and distributes incoming mail and administers outgoing mail. (15%)Compiles, records and maintains file, reports and/or correspondence. Transmits correspondence by mail, email or fax. (15%)May greet visitors, ascertain purpose of visit and direct them to appropriate staff. (10%)May schedule and confirm departmental meetings. (10%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.1-3 years’ secretarial/administrative experience. Preferred Associate's Degree from a business/secretarial school or program.Experience with various computer software programs and medical terminology.Secretarial experience in a medical setting. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Provides quality patient care under the direction and supervision of the Registered Nurse. Also provides receptionist and clerical support to their assigned departments. ESSENTIAL RESPONSIBILITIES: Assists patients with ADL’s based on direction from RN and needs of the patient.Accurately takes and records vital signs, I&O’s, ADL’s as directed by the RN and based on unit standards.Accurately performs and documents point of care testing per department standard and yearly credentialing.Promptly answers call bells to determine patient’s needs, relays information as needed to RN. Follow up with patient to assure request has been met.Promotes fall prevention by utilizing fall prevention strategies, equipment and assisting patients to walk as needed.Promotes skin integrity by observing for skin breakdown when bathing, turning and repositioning patients.Rounds routinely on patients, to identify needs and assure safety.Provides complete and accurate patient care documentation per established standards.Communicates pertinent information to appropriate staff. Reporting changes in conditions and responding appropriately to emergent situations.Assists nursing in compliance with safety initiatives.Participates in department specific patient satisfaction initiatives.Actively participates in unit based quality initiatives (ie. falls, skin)Reports to charge nurse any patient safety concerns.Maintains positive attitude with associates and visitors.Offers direction or guidance to associates and visitors promoting good customer relations through positive interactions.Demonstrates compassion in all interactions with patients, families and associates.Communicates with patient, visitors and associates in a professional manner.Answers telephone promptly utilizing the organizational standard.Directs calls and takes accurate messages, relays messages in a timely manner.Performs order entry accurately and in a timely manner. Informs appropriate staff of any stat orders, faxes orders to pharmacy promptly.Facilitates the process of admission, transfer, discharge, and expiration. Maintains the accuracy of the discharge codes.Maintains complete and accurate daily patient activity information.Maintains chart order, thinning as appropriate assuring documents are taken to Medical Records for scanning in a timely manner.Meets time and attendance guidelines per hospital policy.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift.Maintains patient confidentiality and demonstrates respect for patient rights. QUALIFICATIONS: Minimum High School diploma or General Education degree (GED)Graduate from accredited Nurse Aide training program, Medical Assistant program, or nursing student or equivalentMedical terminology class or unit secretary experienceCPR Certification Preferred Nurse Aide Certification Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Performs secretarial and direct patient care duties for a designated unit. Maintains the medical record, performs direct patient care for all types of patients. ESSENTIAL RESPONSIBILITIES: Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. (20%)Transcribes orders in accordance with policies and procedures subject to the approval of a licensed nurse. Asks for clarification when necessary. (30%)Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception. (30%)Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.CPR certification.1 year of patient care and/or administrative experienceKnowledge of medical terminology. Preferred Previous unit secretary experience or graduate of an approved unit secretary program.Experience as a PCA or EMT. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. *$1,000 Sign-On Bonus ESSENTIAL RESPONSIBILITIES: Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (30%)Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%)Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%)Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verificationsCall/Service Center experience *Sign-On bonus is for External Hires only *Paid out after Probation Period *Recipient must stay with the same practice for a minimum of 1 year if bonus is accepted *Re-Hires may not have worked for AHN within the previous 12 months. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Performs secretarial and direct patient care duties for a designated unit. Maintains the medical record, performs direct patient care for all types of patients. ESSENTIAL RESPONSIBILITIES: Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. (20%)Transcribes orders in accordance with policies and procedures subject to the approval of a licensed nurse. Asks for clarification when necessary. (30%)Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception. (30%)Demonstrates effective communication (verbal and written) with patients, families, physicians and other healthcare team members regarding patient care. (20%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or six months to one year related experience and/or training; or equivalent combination of education and experience.CPR certification.1 year of patient care and/or administrative experienceKnowledge of medical terminology. Preferred Previous unit secretary experience or graduate of an approved unit secretary program.Experience as a PCA or EMT. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Manages the radiation oncology's site daily operations including all clinical and non-clinical activities pertaining to staff and patients. Provides operational and financial oversight to the assigned network radiation oncology site(s) which can include hospital and/or physician practice(s). Is responsible for improving the radiation oncology's site patient satisfaction, operational efficiency, and productivity while providing cost savings and enhancing services. ESSENTIAL RESPONSIBILITIES: Assesses and identify opportunities for improvement in the areas of operational and process improvement, including patient access, care alignment, patient satisfaction, and maximizing revenue. Identifies barriers and implements corrective action measures to ensure positive outcomes for the assigned radiation oncology site(s). (20%)Develops, plans, and budgets on a strategic, tactical, and operational level for assigned radiation oncology site(s). (20%)Supervises staff, resolves problems, and implements approved disciplinary action. Interviews, hires, trains, and conducts performance evaluations for staff assigned radiation oncology site(s). (20%)Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process for the assigned radiation oncology site. (15%)Manages all phases of onboarding and exit processes for the assigned radiation oncology site including providing support to new employees and physicians, establishing processes, and site preparation. (5%)Manages all phases of exit process for the site including medical records processing, site breakdown, and staff assignments. (5%)Trains new managers and employees at newly opened sites in policies and procedures. Provides ongoing guidance and support to all employees work at the assigned radiation oncology site. (5%)Works constructively with all designated physicians, leadership, and health professionals to accomplish organization goals. (5%)Other duties as assigned. (5%) QUALIFICATIONS: Minimum Bachelor's degree in healthcare administration, business administration, related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree3 - 5 years’ experience as a Registered Technologist in Radiation Therapy with the American Registry of Radiologic TechnologistsRadiation Therapy Certification and Registration - American Registry of Radiologic Technologists (ARRT) Preferred None As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Gathers, prepares and sends billing for consults and testing at non-Epic facilitiesResponds to CRM requests for appointmentsBalances and closes cash drawer in EpicPrepares deposit slip and/or deposits money into bank and confirms deposit in Epic deposit toolCompletes preregistration functions such as validating patient demographic information, identifying and verifying medical benefits and insurance informationCollects copays and prior balances and posts payment transactions. Does not calculate estimatesObtains authorizations for office visit, testing and proceduresChecks patient in/outRegisters patient for billing not captured through Epic and organizes manual billing and sends to billersScans documents into EPIC and prepares chart for office visitsProactively schedules and follows up with testing and manages follow up reportAnswers the phone, takes messages and forwards calls and calls patient to relay information.Works charge review and claim edit workqueuesProactively manages wait listSchedules procedures with patient and hospital and advocates MY CHART sign upCollects, sorts, distributes and prepares incoming and outgoing mail and provides information about services, physicians and facilitiesCommunicates with physicians and midlevel providers regarding schedule and patient issues (no shows)Orders supplies to maintain inventorySupport Medical Record requestProactively identify and report office issues to supervisorPerforms other duties as assigned QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.One previous year of related experience, preferably within a medical setting, financial servicessetting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verificationsCall/Service Center experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Trains and assists other team members as necessary. ESSENTIAL RESPONSIBILITIES: Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission.Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies.Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate.Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships.Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate.Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes.Communicates team barriers, process flow or productivity issues to team lead. Assists team members with operational support and training. Assists in resolving patient issues requiring additional oversight in a concise and informative manner as required.Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.Two previous years of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative.Call/Service Center experience. $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Paid out after Probation Period (90 days) Recipient must stay with the same practice for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Gathers, prepares and sends billing for consults and testing at non-Epic facilitiesResponds to CRM requests for appointmentsBalances and closes cash drawer in EpicPrepares deposit slip and/or deposits money into bank and confirms deposit in Epic deposit toolCompletes preregistration functions such as validating patient demographic information, identifying and verifying medical benefits and insurance informationCollects copays and prior balances and posts payment transactions. Does not calculate estimatesObtains authorizations for office visit, testing and proceduresChecks patient in/outRegisters patient for billing not captured through Epic and organizes manual billing and sends to billersScans documents into EPIC and prepares chart for office visitsProactively schedules and follows up with testing and manages follow up reportAnswers the phone, takes messages and forwards calls and calls patient to relay information.Works charge review and claim edit workqueuesProactively manages wait listSchedules procedures with patient and hospital and advocates MY CHART sign upCollects, sorts, distributes and prepares incoming and outgoing mail and provides information about services, physicians and facilitiesCommunicates with physicians and midlevel providers regarding schedule and patient issues (no shows)Orders supplies to maintain inventorySupport Medical Record requestProactively identify and report office issues to supervisorPerforms other duties as assigned QUALIFICATIONS: Minimum High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.One previous year of related experience, preferably within a medical setting, financial servicessetting, and/or a demanding customer service environmentExperience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verificationsCall/Service Center experience $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Paid out after Probation Period (90 days) Recipient must stay with the same practice for a minimum of 1 year if bonus is accepted Re-Hires may not have worked for AHN within the previous 12 months. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job prepares and serves meals to patients, employees, visitors, and catering customers. Maintains sanitation of equipment and work areas. Receives and disburses money for food service; operates registers and other related equipment; assists with providing food service to customers. Washes all china, silverware, pots, and pans used in preparation or service of food to patients, cafeteria customers, and guests. ESSENTIAL RESPONSIBILITIES: Utilizes proper food handling, portioning and food storage techniques according to departmental standards/policies and regulatory guidelines. Maintains, assembles and stocks adequate levels of food items, products and supplies. (20%)Performs register duties required to process customers according to procedures. Communicates cafeteria menu, specials, and pricing. (20%)Performs dish room/pot room duties as assigned in a timely, organized manner to supply clean supplies as needed. (20%)Disposes of trash according to procedures; cleans and sanitizes containers to ensure that department and agency sanitation guidelines and regulations are met. (20%)Maintains sanitation and safety standards according to departmental and regulatory agency requirements. (20%)Performs other duties as assigned and required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education or experience.Basic computer and math skills and the ability to count money bags and make change. Preferred Experience in food services. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job prepares and serves meals to patients, employees, visitors, and catering customers. Maintains sanitation of equipment and work areas. Receives and disburses money for food service; operates registers and other related equipment; assists with providing food service to customers. Washes all china, silverware, pots, and pans used in preparation or service of food to patients, cafeteria customers, and guests. ESSENTIAL RESPONSIBILITIES: Utilizes proper food handling, portioning and food storage techniques according to departmental standards/policies and regulatory guidelines. Maintains, assembles and stocks adequate levels of food items, products and supplies. (20%)Performs register duties required to process customers according to procedures. Communicates cafeteria menu, specials, and pricing. (20%)Performs dish room/pot room duties as assigned in a timely, organized manner to supply clean supplies as needed. (20%)Disposes of trash according to procedures; cleans and sanitizes containers to ensure that department and agency sanitation guidelines and regulations are met. (20%)Maintains sanitation and safety standards according to departmental and regulatory agency requirements. (20%)Performs other duties as assigned and required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education or experience.Basic computer and math skills and the ability to count money bags and make change. Preferred Experience in food services. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Assists patients with menu selection process to ensure patients receive appropriate nutrition related items. ESSENTIAL RESPONSIBILITIES: Interacts with patients to collect appropriate food selection. Edits and enters selection into the computer system and verifies proper dietetic physician orders. (45%)Utilizes proper food handling and food storage techniques when assembling patient trays and when receiving, rotating, and storing food. (35%)Delivers and retrieves food carts and ensures that patient trays are delivered in accordance with the tray delivery schedule. (15%)Maintains and assembles the floor stock. (5%)Performs all other duties as assigned. QUALIFICATIONS: Minimum High school diploma, GED or working towards completion. Preferred Three months to one year food and nutrition experience. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: May perform any or all of the following functions in addition to monitoring other associates in the absence of supervisor. Prepares and serves meals to patients, employees, visitors, and catering customers. Maintains sanitation of equipment and work areas. Receives and disburses money for food service; operates registers and other related equipment; assists with providing food service to customers. Washes all china, silverware, pots, and pans used in preparation or service of food to patients, cafeteria customers, and guests. ESSENTIAL RESPONSIBILITIES: Utilizes proper food handling, portioning and food storage techniques according to departmental standards/policies and regulatory guidelines. Maintains, assembles and stocks adequate levels of food items, products and supplies. (20%)Performs register duties required to process customers according to procedures. Communicates cafeteria menu, specials, and pricing. (20%)Performs dish room/pot room duties as assigned in a timely, organized manner to supply clean supplies as needed. (20%)Disposes of trash according to procedures; cleans and sanitizes containers to ensure that department and agency sanitation guidelines and regulations are met. (20%)Maintains sanitation and safety standards according to departmental and regulatory agency requirements. (10%)Supports management in coordination of daily activities. (10%)Performs other duties as assigned and required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education or experience.3-5 years’ food service experience.Basic computer and math skills and the ability to count money bags and make change. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: May perform any or all of the following functions in addition to monitoring other associates in the absence of supervisor. Prepares and serves meals to patients, employees, visitors, and catering customers. Maintains sanitation of equipment and work areas. Receives and disburses money for food service; operates registers and other related equipment; assists with providing food service to customers. Washes all china, silverware, pots, and pans used in preparation or service of food to patients, cafeteria customers, and guests. ESSENTIAL RESPONSIBILITIES: Utilizes proper food handling, portioning and food storage techniques according to departmental standards/policies and regulatory guidelines. Maintains, assembles and stocks adequate levels of food items, products and supplies. (20%)Performs register duties required to process customers according to procedures. Communicates cafeteria menu, specials, and pricing. (20%)Performs dish room/pot room duties as assigned in a timely, organized manner to supply clean supplies as needed. (20%)Disposes of trash according to procedures; cleans and sanitizes containers to ensure that department and agency sanitation guidelines and regulations are met. (20%)Maintains sanitation and safety standards according to departmental and regulatory agency requirements. (10%)Supports management in coordination of daily activities. (10%)Performs other duties as assigned and required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education or experience.3-5 years’ food service experience.Basic computer and math skills and the ability to count money bags and make change. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job prepares and serves meals to patients, employees, visitors, and catering customers. Maintains sanitation of equipment and work areas. Receives and disburses money for food service; operates registers and other related equipment; assists with providing food service to customers. Washes all china, silverware, pots, and pans used in preparation or service of food to patients, cafeteria customers, and guests. ESSENTIAL RESPONSIBILITIES: Utilizes proper food handling, portioning and food storage techniques according to departmental standards/policies and regulatory guidelines. Maintains, assembles and stocks adequate levels of food items, products and supplies. (20%)Performs register duties required to process customers according to procedures. Communicates cafeteria menu, specials, and pricing. (20%)Performs dish room/pot room duties as assigned in a timely, organized manner to supply clean supplies as needed. (20%)Disposes of trash according to procedures; cleans and sanitizes containers to ensure that department and agency sanitation guidelines and regulations are met. (20%)Maintains sanitation and safety standards according to departmental and regulatory agency requirements. (20%)Performs other duties as assigned and required. QUALIFICATIONS: Minimum High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education or experience.Basic computer and math skills and the ability to count money bags and make change. Preferred Experience in food services. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job directs and provides nutrition care to patients through the process of assessment planning, implementation and monitoring; provides nutrition education to patients and staff. ESSENTIAL RESPONSIBILITIES: Performs individualized patient assessments and reassessments. (30%)Develops, documents, and monitors the nutritional plan of care for the population served according to individualized assessment and professional standards. (30%)Provides education and/or educational programs for patients and staff. (20%)Performs documentation and completes reports according to procedures and established practice within guidelines. (10%)Develops, implements, and monitors tools necessary to maintain and improve nutrition care provided to patients, staff and community. (10%)Performs all other duties as assigned or required. QUALIFICATIONS: Minimum Bachelor's Degree in Dietetics or NutritionLicensed Dietitian/Nutritionist (LDN) Registered Dietician Nutritionist (RDN) OR Registered Dietician (RD) Preferred Master’s DegreeExperience within specialty practice. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW Prepares and serves meals to hospital patients, visitors and employees; cleans smallwares and work areas within the food and nutrition services department. Obtains, maintains and communicates diet orders for patient meals, nourishments, and feedings according to established policies and procedures. Gathers menu selections from assigned patients at the bedside; delivers and collects patient trays, calorie count information, dietary supplements and ensures the overall customer satisfaction of patients. ESSENTIAL RESPONSIBILITIES Prepares and serves food according to departmental standards/policy and according to pre-established task assignments. Accurately portions food items for employees, visitors, patients and guests.Directs departmental telephone communications utilizing service excellence standards.Receives, processes and maintains patient diet orders and records. Interacts with assigned patients in an effort to gather menu selections.Delivers and retrieves food carts in a timely manner. Ensures that patient trays are accurate according to the patient's diet prescription, and delivered on time and in accordance with the tray delivery schedule.Corrects menus to reflect therapeutic diet prescriptions, as needed.Accurately communicates special tallied menu items to production area. Completes forecasting tally.Performs cleaning functions in assigned areas following established schedules and using prescribed methods and required chemicals. Complies with all safety and infection control guidelines.Utilizes proper food handling and food storage techniques when receiving, rotating, storing and preparing food.Performs other duties and responsibilities as assigned. Completes assigned side work in a timely fashion. QUALIFICATIONS Minimum High School diploma or GED required. Preferred One (1) year of food and nutrition or customer service experience preferred.Experience in high volume institutional food service operations preferred.Basic computer skills.Familiar with diets and diet terminology.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Assists patients with menu selection process to ensure patients receive appropriate nutrition related items. ESSENTIAL RESPONSIBILITIES: Interacts with patients to collect appropriate food selection. Edits and enters selection into the computer system and verifies proper dietetic physician orders. (45%)Utilizes proper food handling and food storage techniques when assembling patient trays and when receiving, rotating, and storing food. (35%)Delivers and retrieves food carts and ensures that patient trays are delivered in accordance with the tray delivery schedule. (15%)Maintains and assembles the floor stock. (5%)Performs all other duties as assigned. QUALIFICATIONS: Minimum High school diploma, GED or working towards completion. Preferred Three months to one year food and nutrition experience. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
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