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    Company :United Concordia DentalJob Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures that responses to inquiries are completed timely and according to established service and quality standards. Typically acts as a lead (e.g. provides subject-matter direction to and assists in orienting and training other representatives). ESSENTIAL RESPONSIBILITIES Resolve customer inquiries and complaints via written, telephonic and face-to-face communication in a timely and accurate manner.Prepare adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution.Meet all production, quality, and adherence standards. Attend all required training classes.Elevate issues to next level of supervision, as appropriate.Maintain accurate records, including timekeeping records.Other duties as assigned or requested. EDUCATION Required High School Diploma/GED Substitutions None EXPERIENCE Required 5 years of related, progressive experience Preferred None LICENSES AND CERTIFICATIONS Required None Preferred None SKILLS Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standardsAbility to handle many tasks simultaneously and respond to customers and their issues promptly and professionallyAbility to take direction and to navigate through multiple systems simultaneouslyAbility to maintain composure under stressful and fast-paced conditionsStrong written and verbal communication skillsAbility to communicate complex information in a simple, customer facing way LANGUAGE REQUIREMENT (Other than English) None TRAVEL REQUIREMENT 0% - 25% PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $21.53 Pay Range Maximum: $32.30 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark HealthJob Description : JOB SUMMARY This job is directly responsible for the value creation, impact and cost control and fiscal/ROI targets as set by the Organization, including revenue stream outcomes, and engagement of primary care providers (PCP) enrolled in government value-based reimbursement programs and continuous improvement models. This job is a highly skilled subject matter expert (SME) in Medicare STARS, Medicaid HEDIS and risk revenue streams and provides strategic, hands-on, office based support to PCPs for analysis of performance Medicare STARS, Medicaid HEDIS and risk revenue streams, identifies opportunities for improvement in value creation, cost control and utilization, performance, and develops strategic plans in collaboration with PCPs and the inter-departmental teams for transformation of workflows resulting in outstanding performance in government program(s) ensuring that ROI targets set by the Organization are met or exceeded. Further, in a matrix management environment, the Medicare Advantage Quality Consultant is responsible for collaborative work with other functions in the provider area, data analytics, and key internal/external stake holders to provide the most appropriate support to the PCPs based upon data analysis and dashboard reports. ESSENTIAL RESPONSIBILITIES Directly responsible to provide office based, hands-on assistance services (i.e., chart reviews, mass claims adjustments, UDC processes, etc.) to PCPs enrolled in Medicare STARS, Medicaid HEDIS and risk revenue programs and clinical evidence-based guidelines. The Medicare Advantage Quality Consultant is expected to assess the needs of each individual PCP practice, and use a combination of on-site individual office based, entity level based, video conference, teleconference, and electronic mail interactions to drive engagement and exemplary value creation, impact and cost control, and ROI/fiscal outcomes as set by the Organization for government programs.Directly responsible to analyze and interpret data in government value-based reimbursement reports in the areas of Medicare STARS, Medicaid HEDIS and risk revenue and develop strategic plans to meet PCP government program targets to create value, impact, and cost savings, as well as meeting the ROI as identified by the Organization.Directly responsible to assess data for highest ROI opportunities in PCP performance and implement strategic plans to meet identified program targets across all the Organization's value-based programs for both the commercial and government business (ACA, Medicare STARS, Medicaid HEDIS, risk revenue).Function as the Organization's representative subject matter expert in government value-based reimbursement programs and data analysis. This includes presentation of program results to both internal and external audiences, including practice and entity meetings.Participates in the development and presentation of instructional materials for internal and external audiences.Provide assistance to PCPs in the use of user interfaces, predicative analytic tools, and other population health management tools endorsed by Highmark.Independently and autonomously manage PCP caseloads, projects, meetings, deliverables, resources etc. for individualized strategic plans to transform PCP practices enrolled in government programs using innovative continuous improvement methodologies. This includes cross training in all of Highmark’s value-based reimbursement programs to lend support as needed/defined by market outcomes.Serve as the clinical subject matter expert for PCP Medicare STARS, Medicaid HEDIS, and risk revenue programs for both internal and external Highmark key stake holders. In a matrix management environment, works collaboratively with the interdepartmental team to provide the most comprehensive support to PCPs for exemplary scores in government programs.Other duties as assigned or requested. EDUCATION Required Bachelor's Degree in a clinical or healthcare related field Substitutions 6 years of relevant experience in lieu of a Bachelor's Degree Preferred Master's Degree in a clinical or healthcare related field LICENSES OR CERTIFICATIONS Required None Preferred None EXPERIENCE Required 5 years in Medicare/Medicaid and risk revenue, primary care and the ambulatory care environment, healthcare insurance industry government programs, healthcare administration in primary care, or healthcare consulting in government programs for primary care3 years in data analysis, interpretation, and outcomes strategic plan developmentExperience with Medicare STARS, Medicaid HEDIS, risk revenue value streams, and population health management Preferred 7 years in a government program setting, managed care, primary care management or other clinical settingExperience in Lean, Six Sigma, TQI, TQC or other quality management certificationExperience in health plan provider network performance management, population health management, continuous improvement or provider engagement models SKILLS Must be able to effectively resolve issues and problems across all areas of the corporation, by understanding corporate strategies, policy and scope of authorityBecause of the broad impact of decisions that are made, must be knowledgeable and sensitive to many internal and external corporate issuesAptitude for a high visibility position demanding integrity, uncompromising professionalism, diplomacy and conflict managementDemonstrates a deep understanding of primary care practice operations and workflow across the continuum of variability in primary care and experience in managing provider and administrative leadership relationshipsSuperior written and verbal communication skills and listening skillsAbility to adapt engagement strategies to meet market needs Travel Requirement 50% - 75% Language Requirement (other than English) None PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS Position Type Office-Based Teaches/Trains others regularly Constantly Travels regularly from the office to various work sites or from site-to-site Frequently Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply Physical Work Site Required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $57,700.00 Pay Range Maximum: $106,700.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark HealthJob Description : JOB SUMMARY This job defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. ESSENTIAL RESPONSIBILITIES Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.Acquire understanding of the business objectives for an assigned area.Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.Other duties as assigned or requested. EDUCATION Required High School Diploma or equivalent Substitutions None Preferred Bachelor's degree EXPERIENCE Required 4 years of experience in a project manager role Preferred PMP certification or equivalent trainingHealthcare Insurance industry business and operational knowledgeExperience managing large, complex projectsVery good leadership skillsVery good organizational and planning skillsExperience with an industry standard software development life-cycle LICENSES AND CERTIFICATIONS Required None Preferred None SKILLS Experience with customer relationship managementPresentation skillsNegotiation skillsExperience with conflict resolutionExperience with Risk Mitigation Planning Language (Other than English) None Travel Requirement 0% - 25% Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Occasionally Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark Inc.Job Description : GENERAL PURPOSE: Responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform one or more of the following types of tasks in support of the sales process: new and renewal processing, product implementation, re-enrollment activities, vendor interaction, group set-up or cancellation, running reports, preparing meeting materials, developing proposals and benefit grids, research, problem resolution, and other administrative and account relationship activities. ESSENTIAL RESPONSIBILITIES: 1. Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness before delivery; follow-up on open proposals and maintain timely status updates; analyze and coordinate implementation of sold cases to ensure accurate installation. 2. Effectively perform account service activities: Attend meetings with sales personnel; investigate and resolve complex issues; provide timely and accurate responses to external customers. 3. At a senior level, mentor sales support staff and promote effective team work by assisting with training; ensuring understanding of duties , systems, work flows, processes and procedures 4. Accurately and timely process and set-up new or updated clients in the appropriate system(s). 5. Other duties as assigned or requested. QUALIFICATIONS: Education, Experience, Licenses/Certifications Minimum High School Diploma or GED5-10 years of relevant, progressive experience in the area of specializationPreferred Understanding of self-funding and/or Stop Loss conceptsKnowledge of medical insurance products and terminologyUnderstanding of group insurance underwriting guidelines Knowledge, Skills and Abilities Experience using Excel and WordVerbal and written communication skillsOrganizational skillsMath skillsCustomer / account service experience in the group insurance or employee benefits industry within a professional office setting SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? Yes, limited travel (one to two times per year) may be required to Home Office or other location for training. Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $22.71 Pay Range Maximum: $35.18 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :enGenJob Description : JOB SUMMARY This job is a servant leaders who enables teams to deliver the highest business value to their customer as effectively and efficiently as possible. They accomplish this by coaching and advising the teams as well as leadership on desired Scrum processes, procedures, values and interactions as well as opportunities for continuous improvement. The incumbent strives to enabling teams to become self-organizing, cross-functional and accountable while assisting them to achieve their Sprint plan by facilitating Scrum events, removing impediments and resolving issues outside of the team's control. ESSENTIAL RESPONSIBILITIES Provide Agile coaching for Scrum teams to ensure the adoption and improvement of Scrum practices, process and desired outcomes; Establish a culture of self-organizing, cross-functional and accountable teams; Help those outside the Scrum teams understand which of their interactions with the Scrum teams are helpful and which ones are not. Assist teams to identify, communicate and resolve or escalate impediments and issues; Run interference for non-critical unplanned work that may prevent the team from completing their planned Sprint goalSchedule and facilitate Scrum meetings including Sprint Planning, Daily Scrum and Sprint Reviews to enable teams to plan and complete tasks based on the highest priority and the teams’ available capacity. Utilize appropriate tools, metrics and techniques to successfully guide the team’s progress against the Sprint PlanDrive continuous improvement through the facilitation of team and leadership retrospectives, ensuring teams effectively prioritize, plan and execute on improvement ideasProvide Scrum training for new staff membersOther duties as assigned or requested. EDUCATION Required Bachelor's Degree in Information Technology, Business Administration/Management or related field Substitutions 6 years of related and progressive experience in lieu of Bachelor's degree Preferred None EXPERIENCE Required 3 years project and/or team coordination, or related 1 year as a Scrum Master​ Preferred 3 years business analysis or product or software design / development1 year in the Healthcare/Health Insurance Industry1 year coaching​ LICENSES AND CERTIFICATIONS Required None Preferred (any of the following) Professional Scrum Master ICertified Scrum Master SKILLS Agile MethodologyCoachingOutstanding Interpersonal Communication SkillsConflict ManagementContinuous ImprovementProblem Solving & Decision MakingLeading ChangeLeadership Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark HealthJob Description : JOB SUMMARY ** Visa Sponsorship is not an option for this position ** This job is an integral member of an agile scrum team responsible for writing, executing, analyzing and testing our software products, in order to build scalable applications across all digital channels to serve our customers. The incumbent will be responsible for taking a software quality and customer view of software solutions so that the developers can build high quality applications to meet the needs of the product vision. The incumbent, and team, will be involved in every aspect at part of the SDLC process from idea generation, business analysis, UX design and rigorous testing against industry standards for quality assurance traceability and compliance. The incumbent requires the technical acumen to develop and execute test automation code as a part of on-going regression testing standards. Test engineers are expected to participate in refining the CICD process, code review their code, and engage in manual testing. The incumbent is to act as subject matter expert and provide guidance and resolve questions from other test engineers. ESSENTIAL RESPONSIBILITIES Responsible for working with software engineers, product analysts, and other stakeholders to understand requirements surrounding new or enhanced features. Responsible for writing test case documents, test plan documents, and test results that adheres to SOC2 standards set forth by Principal Analysts. Performs peer reviews of testing artifacts. Acquires, manipulates or creates all necessary test data needed for software quality assurance. Responsible for mentoring junior test engineers in this capacity. Responsible for idea generation, exploring and suggesting business rules that would apply to achieve the required product features. And contributing to an evolving and updated product backlog. Attends release activities as needed in order to ensure successful, high-quality product updates. Coordinates release night activities for the department. As a part of an agile work team, responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner. Help in story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in RTC or Jira, and updates status and assignment accordingly. Monitor work against production schedule and provide progress updates and report any issues or impediments to senior analysts/principals on a regular basis.Responsible for software development and execution of test automation code as a part of on-going regression testing standards. Test engineers will work with a variety of QA Automation technologies including; Java programming, Selenium, Appium and our cloud build and delivery processes. Role is responsible and expected to participate in refining the CICD process, code reviews, and mentoring other junior test engineers. Other duties as assigned.​ EDUCATION Required Bachelor's Degree Information Systems, Healthcare Administration or closely related field Substitutions None Preferred Master's Degree in Information Systems, Business Management or Healthcare Administration EXPERIENCE Required 5 years of writing test artifacts that adheres to SOC2 standards1 year of developing test automation software according to coding and industry best practices1 year of mentoring junior Test Engineers at some levels of job responsibility Preferred 5 years hands-on experience in different types of testing – Functional Testing, UI Testing, Integration Testing, Negative Testing, Database Testing, API Testing and Regression Testing2 years of experience with one or more Test management tools2 years of experience in working on Cloud platform-based applications and understands Cloud concepts.2 years of developing test automation software according to coding and industry best practices LICENSES or CERTIFICATIONS Required None Preferred None SKILLS Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environmentHave experience working with agile methodology of scrumAbility to speak and write English fluently and idiomaticallyKnowledge of best practices of the full software development life cycle, including requirements, source control management, build processes, testing, and operationsStrong track record in designing and implementing large scale consumer facing applicationsStrong sense of ownership, urgency, and driveDemonstrated passion for user experience and improving usabilityExperience and willingness to mentor junior team members and help develop their skills and leadership Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Highmark HealthJob Description : JOB SUMMARY ** Visa Sponsorship is not an option for this position ** This job is an integral member of an agile scrum team responsible for writing, executing, analyzing and testing our software products, in order to build scalable applications across all digital channels to serve our customers. The incumbent will be responsible for taking a software quality and customer view of software solutions so that the developers can build high quality applications to meet the needs of the product vision. The incumbent, and team, will be involved in every aspect at part of the SDLC process from idea generation, business analysis, UX design and rigorous testing against industry standards for quality assurance traceability and compliance. The incumbent requires the technical acumen to develop and execute test automation code as a part of on-going regression testing standards. Test engineers are expected to participate in refining the CICD process, code review their code, and engage in manual testing. The incumbent is to act as subject matter expert and provide guidance and resolve questions from other test engineers. ESSENTIAL RESPONSIBILITIES Responsible for working with software engineers, product analysts, and other stakeholders to understand requirements surrounding new or enhanced features. Responsible for writing test case documents, test plan documents, and test results that adheres to SOC2 standards set forth by Principal Analysts. Performs peer reviews of testing artifacts. Acquires, manipulates or creates all necessary test data needed for software quality assurance. Responsible for mentoring junior test engineers in this capacity. Responsible for idea generation, exploring and suggesting business rules that would apply to achieve the required product features. And contributing to an evolving and updated product backlog. Attends release activities as needed in order to ensure successful, high-quality product updates. Coordinates release night activities for the department. As a part of an agile work team, responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner. Help in story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in RTC or Jira, and updates status and assignment accordingly. Monitor work against production schedule and provide progress updates and report any issues or impediments to senior analysts/principals on a regular basis.Responsible for software development and execution of test automation code as a part of on-going regression testing standards. Test engineers will work with a variety of QA Automation technologies including; Java programming, Selenium, Appium and our cloud build and delivery processes. Role is responsible and expected to participate in refining the CICD process, code reviews, and mentoring other junior test engineers. Other duties as assigned.​ EDUCATION Required Bachelor's Degree Information Systems, Healthcare Administration or closely related field Substitutions None Preferred Master's Degree in Information Systems, Business Management or Healthcare Administration EXPERIENCE Required 5 years of writing test artifacts that adheres to SOC2 standards1 year of developing test automation software according to coding and industry best practices1 year of mentoring junior Test Engineers at some levels of job responsibility Preferred 5 years hands-on experience in different types of testing – Functional Testing, UI Testing, Integration Testing, Negative Testing, Database Testing, API Testing and Regression Testing2 years of experience with one or more Test management tools2 years of experience in working on Cloud platform-based applications and understands Cloud concepts.2 years of developing test automation software according to coding and industry best practices LICENSES or CERTIFICATIONS Required None Preferred None SKILLS Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environmentHave experience working with agile methodology of scrumAbility to speak and write English fluently and idiomaticallyKnowledge of best practices of the full software development life cycle, including requirements, source control management, build processes, testing, and operationsStrong track record in designing and implementing large scale consumer facing applicationsStrong sense of ownership, urgency, and driveDemonstrated passion for user experience and improving usabilityExperience and willingness to mentor junior team members and help develop their skills and leadership Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $67,500.00 Pay Range Maximum: $124,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :EndorsedJob Description : JOB SUMMARY This job, in conjunction with the Practice Team, provides care planning, coordination and follow-up for patients at risk for poor outcomes or experiencing poor coordination of services. ESSENTIAL RESPONSIBILITIES Completes a structured assessment of medical, bio-psychosocial support and self-management support needs.Coordinates with and acts as an advocate/liaison/contact to hospital, long-term care, specialty services, home health services, patient family, cultural and community resources for care managed patients.Accurately maintains appropriate documentation on care coordination to promote Practice Team awareness and ensure patient safety and follow through on care plan.Provides registration and billing functions; assisting patients in problem solving potential issues related to the health care system, financial and psychological barriers.Collaborates with primary care to establish and update a shared care plan; providing support for improving health behaviors and self-management skills - goal setting, action planning, problem solving.Provides clinical workflow oversight.Other duties as assigned or requested. EDUCATION Required Graduate of a Medical Assistant or LPN Program Substitutions Education/experience will be considered, in lieu of LPN or Medical Assistant Preferred None EXPERIENCE Required 5 years in a Medical Assistant or related role Preferred None LICENSES or CERTIFICATIONS Required None Preferred None SKILLS CommunicationProblem SolvingEmpathy Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $21.53 Pay Range Maximum: $32.30 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    • 0
    Company :Highmark Inc.Job Description : JOB SUMMARY This job is a 40 hour per week position that includes weekend coverage. This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. Monitors and analyzes the delivery of health care services; educates providers and members on a proactive basis; and analyzes qualitative and quantitative data in developing strategies to improve provider performance/satisfaction and member satisfaction. Responds to customer inquiries and offers interventions and/or alternatives. ESSENTIAL RESPONSIBILITIES Implement care management review processes that are consistent with established industry and corporate standards and are within the care manager’s professional discipline.Function in accordance with applicable state, federal laws and regulatory compliance.Implement all care management reviews according to accepted and established criteria, as well as other approved guidelines and medical policies.Promote quality and efficiency in the delivery of care management services.Respect the member’s right to privacy, sharing only information relevant to the member’s care and within the framework of applicable laws.Practice within the scope of ethical principles.Identify and refer members whose healthcare outcomes might be enhanced by Health Coaching/case management interventions.Employ collaborative interventions which focus, facilitate, and maximize the member’s health care outcomes. Is familiar with the various care options and provider resources available to the member.Educate professional and facility providers and vendors for the purpose of streamlining and improving processes, while developing network rapport and relationships.Develop and sustain positive working relationships with internal and external customers.Utilize outcomes data to improve ongoing care management services.Other duties as assigned or requested EDUCATION Required None Preferred Bachelor’s Degree in Nursing EXPERIENCE Required 3 years of related, progressive clinical experience in the area of specializationExperience in a clinical setting Preferred Experience in UM/CM/QA/Managed Care LICENSES AND CERTIFICATIONS Required Current RN state licensure required. Additional specific state licensure(s) may be required depending on where clinical care is being provided. Preferred Certification in utilization management or a related field SKILLS Working knowledge of pertinent regulatory and compliance guidelines and medical policiesAbility to multi task and perform in a fast paced and often intense environmentExcellent written and verbal communication skillsAbility to analyze data, measure outcomes, and develop action plansBe enthusiastic, innovative, and flexibleBe a team player who possesses strong analytical and organizational skillsDemonstrated ability to prioritize work demands and meet deadlinesExcellent computer and software knowledge and skills Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $50,200.00 Pay Range Maximum: $90,300.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job provides anesthetic care for patients in the surgical setting. ESSENTIAL RESPONSIBILITIES: Assesses, plans, evaluates, and implements the anesthetic management for all patients presenting for anesthesia care. Provides accurate medical record documentation. (45%)Provides continuous observation of patients under anesthetic care and corrects abnormal patient responses. Involves attending physician regarding plan of care and involves physician in clinical decision making of any issues that are outside the CRNA's knowledge base or scope of practice. (35%)Participates, develops, and implements performance and/or quality improvement initiatives. (10%)Adheres to the legal and ethical standards of nursing and of the American Association of Nurse Anesthetists. Follows appropriate safety standards and ensures compliance with all regulatory agencies. (5%)Acts as a clinical resource to interdisciplinary health care team. May serve as a mentor to new staff or students. (5%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum Current PA RN licenseCertification as a Registered Nurse Anesthetist by the National Board of Certification and Recertification for Nurse AnesthetistsCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificatePediatric Advanced Life Support (PALS) - American Heart Association.Advanced Cardiac Life Support (ACLS) - American Heart AssociationPreferred Previous CRNA experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job provides anesthetic care for patients in the surgical setting. ESSENTIAL RESPONSIBILITIES: Assesses, plans, evaluates, and implements the anesthetic management for all patients presenting for anesthesia care. Provides accurate medical record documentation. (45%)Provides continuous observation of patients under anesthetic care and corrects abnormal patient responses. Involves attending physician regarding plan of care and involves physician in clinical decision making of any issues that are outside the CRNA's knowledge base or scope of practice. (35%)Participates, develops, and implements performance and/or quality improvement initiatives. (10%)Adheres to the legal and ethical standards of nursing and of the American Association of Nurse Anesthetists. Follows appropriate safety standards and ensures compliance with all regulatory agencies. (5%)Acts as a clinical resource to interdisciplinary health care team. May serve as a mentor to new staff or students. (5%)Performs other duties as assigned or required. QUALIFICATIONS: Minimum Current PA RN licenseCertification as a Registered Nurse Anesthetist by the National Board of Certification and Recertification for Nurse AnesthetistsCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificatePediatric Advanced Life Support (PALS) - American Heart Association.Advanced Cardiac Life Support (ACLS) - American Heart AssociationPreferred Previous CRNA experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    • 0
    Company :Allegheny Health NetworkJob Description : 3 North Women and Infants The Women and Infants unit is 20 beds- 6 L&D, 10 PP, and 4 Level II NICU (all private rooms). This position will support Postpartum AHN Wexford Hospital AHN Wexford Hospital in Wexford, PA is the newest full-service, clinician-led hospital in the Allegheny Health Network. The new AHN hospital provides world-class health care closer to home for residents in the North Hills communities of Pittsburgh. The state of the art, all-private 160-bed hospital opened in September 2021 and provides comprehensive care to patients of all ages. Allegheny Health Network At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. ESSENTIAL RESPONSIBILITIES: The registered nurse provides leadership in a professional practice setting.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected.Participates on interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Continuously evaluates and assesses patient and family satisfaction.Participates I department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty3+ Years Professional RN ExperiencePostpartum/Newborn Nursery Experience highly preferred Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. OF Nursing care is delivered in an outpatient setting ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. OF Nursing care is delivered in an outpatient setting ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. OF Nursing care is delivered in an outpatient setting ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. SC Nursing care is delivered primarily in outpatient surgery center. ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Completed RN training program and have PA RN licensure or have applied for practice permitCPR Certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. SC Nursing care is delivered primarily in outpatient surgery center. ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare.Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key.Collaborates with an interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit, and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning and professional development for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers.Participates in department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Completed RN training program and have PA RN licensure or have applied for practice permitCPR Certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider.Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols.Performs back office testing following approved AHN protocols and policies.Assists providers with examination and procedures.May serve as a scribe with additional training.Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner.Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards.Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines.Accurately performs lab controls and equipment checks as assigned.Administers and accurately documents medications in accordance with policy and safe practice.Documents accurately in the electronic health record (EHR) according to established standards and work flows.Accurately performs clerical office functions and other duties as assigned.May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GEDCompletion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs)CPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCertification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire.Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : Hours for this position are Mon-Fri 11:30AM - 8:00PMMust live in the Pittsburgh area to complete mandatory on-site training period before going remote. Periodic, ongoing trainings are also held on-site so you must reside in or near Pittsburgh. Please consider before applying! GENERAL OVERVIEW: This job facilitates and monitors the referral workflow from the acute care hospital or ambulatory outpatient setting to home. The incumbent works directly with the Transitional Care Coordinator (TCC) to coordinate the patient’s post-acute care needs. The incumbent works to complete their work in an effective, efficient, accurate, and timely manner to assure compliance with regulations. This position requires strong computer and database management skills. It also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside customers and vendors. ESSENTIAL RESPONSIBILITIES: Referral processing: responsible for securing services for post-acute care, identified by the clinical care team, (MD office/post-acute facilities/hospitals) via established workflows. Partner with the clinical team to identify and obtain necessary supportive clinical documentation for compliance, regulatory or insurance/billing. Equipment delivery – Follows established workflows to assure delivery via internal hospital or external partners. Enters prompt, detailed and complete notes. (40%)Referral acceptance/confirmation: Escalates issues/barriers to clinical partners when alternative planning is necessary when post-acute services cannot be secured due to staffing capacity, geographical location, insurance, and clinical complexity. Enters prompt, detailed and complete notes. (40%) Freedom of Choice: Engages patient and/or family/support person to obtain choice for post-acute care as indicated by policy and documents according to established workflow. (5%) Build and maintain relationships with post-acute and Hospital/network partners for the benefit of patients, families, and the health care team. (5%)Responds to consumer inquiries regarding post-acute services. (5%)Miscellaneous duties and rotational work on-site at network hospitals, e.g., participation in interdisciplinary process improvement efforts, huddles, and special projects associated with assuring effective care transitions. (5%) Other duties as assigned or requested. QUALIFICATIONS: Minimum High school diploma/GEDClinical or medical backgroundData entry1 year experience with Electronic Medical Records (EMR) Preferred Associate’s Degree1-3 years’ experience in the medical profession1 year of Customer Service Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $20.15 Pay Range Maximum: $30.93 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: A BHC is a member of the core healthcare team who assists the care managers in managing overall health of their enrolled population. The BHC’s goals are to help improve recognition, treatment, and management of psychosocial/behavioral problems and medical conditions in the enrolled population. The BHC provides clinical mental health consultation services within the scope of their state's professional licensure board to all patients referred by the care team. The BHC participates in the management of psychosocial aspects of chronic and acute diseases, application of behavioral principles to address lifestyle and health risk issues, consultation and co-management in the treatment of mental disorders and psychosocial issues. The BHC is the team's go-to expert for mental health and substance abuse assessment, intervention, and connection to higher levels of care for mental health and addiction services as required. ESSENTIAL RESPONSIBILITIES: 1. Member of Care Team & Population Health Efforts Acts as a core care team member to develop specific clinical pathways or best practice programs for targeted patient groupsParticipates in practice staff meetings and trainingsProvides education and support on a variety of topics from behavioral health and substance abuse background, training, and expertise to multidisciplinary team members during the course of treatment planning for patientsParticipates in daily huddles, listening for behavioral health, substance abuse, and psychosocial needsProvides population based care based on registry to high risk/high need patientsProvides services to all enrollees (not just those with diagnosable mental disorders)Participates in system-wide BHC learning collaborative 2. Effective Communicator and Change Agent Promotes ongoing change efforts in the practice and within the AHN health system around mental health and substance abuse disordersDocuments in the same medical record as the rest of the team in a place that is easily visible by providers and other team membersEngages patients via telephone as well as in person 3. Clinical Interventions Meets patients and providers where they are, usually the same day a patient presents in clinic providing immediate support to include assessment, intervention and referrals to higher levels of care for mental health and addiction needs when requiredOften sees patients immediately after other team members (often in exam room or nearby consult room) and encourages patient participation in the overall treatment planProvides therapeutic counseling services appropriate to the ambulatory care environment: using 15-30 minute interventionsIdentify functional outcomes; make recommendations that target occupational, social, and familial functioning; home activities; recreationTreat patients with short term interventions based on “treat to target” approach using solution focused approaches, CBT, Motivational Interviewing and other short term counseling interventionsCoordinates with patient family members and other support systems (with patient permission)Provide brief follow up, including relapse prevention educationPromote skill building to enhance psychological and physical health/sometimes in the form of groupsHelps patient in crisis get urgent mental health and substance abuse needs metTriage and refer patients to specialty mental health and substance abuse services when appropriate (i.e. Childhood trauma, IOP, inpatient hospitalization, PTSD, psychiatry, etc.) 4. Advocacy, Outreach, Community Linkages, and Coaching Advocates for patients who are perceived as difficult to work with or “non-compliant”Reaches out to patients who are not engaging (usually via phone) to re-engage them in their careEncourages patient to become an active participant in their own care and treatmentConnects patient to a variety of resources in the community related to social determinants of health QUALIFICATIONS: Minimum Master’s degree in Mental Health Field2 years experience in use of evidence based counseling techniques, screening, diagnosis, and treatment of common mental health and substance abuse disordersKnowledge of the relationship between medical and psychological aspects of health and diseaseLicensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) – for out of state license transfers allow 60 days from hire to transfer licenseCPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Provides triage, referral, and counseling services for clients according to legal and administrative policies and procedures with documentation of service goals and client response. Contributes to Counseling Center policies and procedures and marketing and planning strategies. Works independently with minimum supervision. Provides counseling and consultation to inpatients at Jefferson Regional Medical Center Psychiatric and Medical Services. ESSENTIAL RESPONSIBILITIES: Provides counseling services in individual, marital and family modalities to improve or maintain ability to function effectively in necessary family, vocational and community roles. Services are provided to children, adolescents, adults, and elderly clients by staff appropriately trained to provide services to the specific age groups. Based on program needs these services could be provided at the outpatient or inpatient units. Outpatient services could be provided at counseling center locations including the IOP.Provides triage for outpatient clients to recommend appropriate treatment setting. Expedites referral to appropriate inpatient, rehabilitation, intensive outpatient or community agencies, or resources to provide/establish appropriate care.Initiates and maintains current clinical records to document service and client response or non-compliance. Prepares reports of service for insurance and referral agencies for service approval. Develops written treatment plan to identify treatment goals.Coordinates/recommends referrals to treatment Team for psychiatric and psychological assessment to ensure necessary service components.Provides on call contact with clients as assigned to assess urgency of client need and recommend appropriate management. Provides on call coverage to caseload and for staff coverage to assess need as contacted.Provides input for development of Counseling Center programs, policies, and procedures to ensure currency and appropriateness of same.Acts as inter and intra system liaison and resource person to provide continuity of care and educational assistance as required. Participates in planning/marketing strategy to ensure referral sources.Participates in peer utilization and/or review and assists in coordination of related quality assurance efforts to improve provision of service. Updates clinical expertise to ensure treatment skills are current. QUALIFICATIONS: Minimum Master’s degree in Social Work, Counseling, Psychology, or related field.3 to 5 years of prior job-related work experiencePA State LCSW, LPC, or Psychologist licensureCPR – American Heart AssociationAct 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Ph.D. in Social Work, Counseling, Psychology, or related field. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: A BHC is a member of the core healthcare team who assists the care managers in managing overall health of their enrolled population. The BHC’s goals are to help improve recognition, treatment, and management of psychosocial/behavioral problems and medical conditions in the enrolled population. The BHC provides clinical mental health consultation services within the scope of their state's professional licensure board to all patients referred by the care team. The BHC participates in the management of psychosocial aspects of chronic and acute diseases, application of behavioral principles to address lifestyle and health risk issues, consultation and co-management in the treatment of mental disorders and psychosocial issues. The BHC is the team's go-to expert for mental health and substance abuse assessment, intervention, and connection to higher levels of care for mental health and addiction services as required. ESSENTIAL RESPONSIBILITIES: 1. Member of Care Team & Population Health Efforts Acts as a core care team member to develop specific clinical pathways or best practice programs for targeted patient groupsParticipates in practice staff meetings and trainingsProvides education and support on a variety of topics from behavioral health and substance abuse background, training, and expertise to multidisciplinary team members during the course of treatment planning for patientsParticipates in daily huddles, listening for behavioral health, substance abuse, and psychosocial needsProvides population based care based on registry to high risk/high need patientsProvides services to all enrollees (not just those with diagnosable mental disorders)Participates in system-wide BHC learning collaborative 2. Effective Communicator and Change Agent Promotes ongoing change efforts in the practice and within the AHN health system around mental health and substance abuse disordersDocuments in the same medical record as the rest of the team in a place that is easily visible by providers and other team membersEngages patients via telephone as well as in person 3. Clinical Interventions Meets patients and providers where they are, usually the same day a patient presents in clinic providing immediate support to include assessment, intervention and referrals to higher levels of care for mental health and addiction needs when requiredOften sees patients immediately after other team members (often in exam room or nearby consult room) and encourages patient participation in the overall treatment planProvides therapeutic counseling services appropriate to the ambulatory care environment: using 15-30 minute interventionsIdentify functional outcomes; make recommendations that target occupational, social, and familial functioning; home activities; recreationTreat patients with short term interventions based on “treat to target” approach using solution focused approaches, CBT, Motivational Interviewing and other short term counseling interventionsCoordinates with patient family members and other support systems (with patient permission)Provide brief follow up, including relapse prevention educationPromote skill building to enhance psychological and physical health/sometimes in the form of groupsHelps patient in crisis get urgent mental health and substance abuse needs metTriage and refer patients to specialty mental health and substance abuse services when appropriate (i.e. Childhood trauma, IOP, inpatient hospitalization, PTSD, psychiatry, etc.) 4. Advocacy, Outreach, Community Linkages, and Coaching Advocates for patients who are perceived as difficult to work with or “non-compliant”Reaches out to patients who are not engaging (usually via phone) to re-engage them in their careEncourages patient to become an active participant in their own care and treatmentConnects patient to a variety of resources in the community related to social determinants of health QUALIFICATIONS: Minimum Master’s degree in Mental Health Field2 years experience in use of evidence based counseling techniques, screening, diagnosis, and treatment of common mental health and substance abuse disordersKnowledge of the relationship between medical and psychological aspects of health and diseaseLicensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) – for out of state license transfers allow 60 days from hire to transfer licenseCPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. Allegheny Valley Hospital is a 188 bed community, union hospital serving the surrounding neighborhoods of Natrona Heights. GENERAL OVERVIEW Under the direction of a licensed nurse, provides for the care, safety, comfort and personal needs of patients. ESSENTIAL RESPONSIBILITIES Provides and documents direct patient care and activities, such as activities of daily living, vital signs, specimen collection, assistance with exams, treatments and procedures. (45%)Communicates changes in patient's physical, mental and emotional conditions, as well as any issues or concerns identified by family, to nursing staff. (20%)Participates in unit activities such as supplies stocking, patient transport, and equipment/appliance cleaning, checks and retrieval. (15%)Participates in, and documents, patient care and safety rounds. (20%) QUALIFICATIONS Minimum High school diploma or GEDNurse Aide Course, current participation in Nursing School and completion of fundamentals and/or experience required.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
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    Company :Allegheny Health NetworkJob Description : Job DescriptionGENERAL OVERVIEW: The Internal Staffing Team Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Internal Staffing Team Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. The AHN Internal Staffing Team (IST), is an Inpatient travel team. AHN IST employees will rotate to all AHN hospitals in Pennsylvania, including Allegheny General Hospital, Allegheny Valley Hospital, Canonsburg Hospital, Forbes Hospital, Jefferson Hospital, West Penn Hospital and Wexford Hospital in the Pittsburgh metro area and AHN Grove City and St. Vincent Hospital in Northwestern PA. The Inpatient Team includes Registered Nurses that will work on one of the following 3 clinical teams in one of the three specific clinical teams, including: Critical Care Telemetry/Med Surg Emergency Medicine Additionally, members of the Inpatient IST will be paid a premium rate, as well as a sign-on bonus if eligible. The incumbent assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The incumbent is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. ESSENTIAL RESPONSIBILITIES: The registered nurse provides leadership in a professional practice setting. Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN, or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected.Participates on interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives (ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age-appropriate expected outcomes involving the patient, family, and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others. Identifies areas of strength, as well as areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Continuously evaluates and assesses patient and family satisfaction.Participates I department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Works rotating shifts with 24/7 coverage and utilizes effective time management skills to complete assigned duties and responsibilities within established work shift QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCPR – American Heart AssociationCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). Preferred Minimum of two years acute care hospital experience as a Registered Nurse in ICU Previous travel experience Experience providing care for multiple patient populations within clinical area Certification in area of specialty 1 year of travel nursing experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Pay Range Minimum: $28.50 Pay Range Maximum: $44.44 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    • Full Time
    • 0
    • 0
    Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: The Internal Staffing Team Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Internal Staffing Team Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. The AHN Internal Staffing Team (IST), is an Inpatient travel team. AHN IST employees will rotate to all AHN hospitals in Pennsylvania, including Allegheny General Hospital, Allegheny Valley Hospital, Canonsburg Hospital, Forbes Hospital, Jefferson Hospital, West Penn Hospital and Wexford Hospital in the Pittsburgh metro area and AHN Grove City and St. Vincent Hospital in Northwestern PA. The Inpatient Team includes Registered Nurses that will work on one of the following 3 clinical teams in one of the three specific clinical teams, including: Critical Care Telemetry/Med Surg Emergency Medicine Additionally, members of the Inpatient IST will be paid a premium rate, as well as a sign-on bonus if eligible. The incumbent assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The incumbent is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. ESSENTIAL RESPONSIBILITIES: The registered nurse provides leadership in a professional practice setting. Team player who contributes to building the team by helping others succeed through role modeling and mentoring.Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN, or support staff. Assigns duties and lunches for staff when performing charge role.Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome.Provides peers with both verbal and written feedback regarding clinical practice and role performance.Shares knowledge and skills with peers and colleagues.Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected.Participates on interdisciplinary team to evaluate clinical care or health services.Promotes patient safety initiatives (ex: National Patient Safety Goals).Participates in department specific quality initiatives (ex: EBP population specific). Assures appropriate order sets are used.Supervises delegates and evaluates assigned LPN scope of practice as appropriate.Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family.Derives culturally and age-appropriate expected outcomes involving the patient, family, and other health care providers.Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs.Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly.Accepts assignments in areas other than primary unit and performs duties within individualized competency.Demonstrates a commitment to continuous lifelong learning for self and others.Promotes advancement of the profession through participation in professional organizations.Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge.Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others. Identifies areas of strength, as well as areas in which professional development would be beneficial.Meets time and attendance guidelines per hospital policy.Continuously evaluates and assesses patient and family satisfaction.Participates I department specific patient satisfaction initiatives.Promotes compassionate communication that is patient and family centered.Assesses for and attempts to resolve patient/family concerns.Works rotating shifts with 24/7 coverage and utilizes effective time management skills to complete assigned duties and responsibilities within established work shift QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance CertificateAct 33 Child Abuse Clearance CertificateAct 73 FBI Fingerprinting Criminal Background Clearance CertificateCPR – American Heart AssociationCurrent State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). Preferred Minimum of two years acute care hospital experience as a Registered Nurse in ICU Previous travel experience Experience providing care for multiple patient populations within clinical area Certification in area of specialty 1 year of travel nursing experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Pay Range Minimum: $28.50 Pay Range Maximum: $44.44 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
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