Amazon

Job DescriptionThe AWS Sales, Marketing, and Global Services (SMGS) Planning Tools team is looking for a passionate, innovative, results-oriented Software Developer II to build solutions that make it simpler for our field team to manage and operate at scale. As a Software Developer II on the SMGS Planning Tools team, you'll contribute to defining and building the next go-to-market (GTM) platform for the AWS Sales organization. In addition to working on the latest AWS technologies, you'll have the opportunity to innovate in the space of Sales Planning and Management. You'll be chartered with creating and operating applications that deliver critical capabilities to the field, and with embedding operational knowledge and encoding best practices into everything we do.The SMGS Planning Tools team shares a passion for delivering superior products, innovating using advanced technologies, and impacting the AWS business in a meaningful way. We're eager to connect with individuals who are comfortable with ambiguity, enjoy solving large-scale business challenges, and thrive in a startup-like environment.Key job responsibilities• Perform technical analysis, design, development, implementation of applications with necessary customization• Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions• Support cross systems and related integrations across Sales Planning Domain• Troubleshoot and fix defects for planned releases and production issues• Research and find opportunities to utilize AWS best practices, guidelines to improve system productivity, scaling and monitoringAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Job DescriptionWant to build technology products that drive Amazon's global success while improving life for millions? Join the High Volume Hiring team as a Sr. Product Manager to revolutionize how we support our global workforce. You'll own the vision and strategy for an early-stage product, define roadmaps, and deliver clear requirements for Designers and Engineers. Drive product development from design through release, own the product lifecycle, and define success metrics. In our dynamic organization, you'll tackle ambiguity collaboratively while working directly with executive leadership to help make Earth's most customer-centric company equally employee-centric. Key job responsibilitiesProduct management at Amazon requires cross-functional leadership. As a portfolio owner, you will make data-driven product decisions and collaborate with business teams, leaders, and dedicated User Experience (UX) design and engineering teams. In our agile environment, you will:• Launch new features and customer experiences• Track key performance metrics• Deliver regular status updates to stakeholders• Maintain product quality standards• Drive project execution from concept to completionA day in the lifeo Sprint planning, roadmap planning, backlog grooming, UX reviews, product status updates, business requirements gatheringo Product deep dive/OP/planning/demoso Customer site visits/interviews About the teamThis team develops enterprise-grade solutions to address Amazon's global Talent Acquisition challenges, focused on shift-based workforce recruitment. Our mission centers on connecting top talent with optimal career opportunities through a streamlined, equitable experience that facilitates data-driven hiring decisions Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications:- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight- Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 151,200.00 - 204,600.00 USD annuallyUSA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to build security tools that protect a large fleet of Salesforce instances across Amazon? Are you interested in applying deep Salesforce platform knowledge to solve security challenges at this scale? Do you want to use AI to invent and simplify?Salesforce Success Central (SFSC) delivers products and programs that improve the return on investment in Amazon's enterprise-wide Salesforce deployments. SFSC is looking for a Security Engineer with strong Salesforce platform expertise to build and maintain the tools that help service owners secure their Salesforce orgs. You will apply your knowledge of Salesforce security architecture, profiles, permission sets, sharing models, and platform APIs to develop automated security scanning and detection capabilities. You will deliver guidance to service owners on improving their operational maturity, and you will partner with Amazon security teams to implement standards across our Salesforce environment. We do more than find problems. We deliver enablement and automation that maintain more secure environments.You will also build detections, create security evaluations, and deliver customer-facing experiences that make the secure path the easy path. You will serve as a trusted advisor to service owners, helping them interpret findings, prioritize remediation, and build security into their Salesforce operations from the start. This role includes hands-on engineering. You will design, code, and ship security tools built on AWS infrastructure and Salesforce platforms. You will also partner with SecOps and security teams across Amazon, acting as the Salesforce subject matter expert who bridges platform-specific configurations with enterprise security requirements.This role requires someone who brings a security engineering lens to Salesforce org configurations. You understand how authentication flows (SSO, OAuth, SAML), authorization models (profiles, permission sets, sharing rules, org-wide defaults), and third-party integrations (connected apps, named credentials, API access) introduce exposure. You can translate that deep security knowledge into automated evaluations and actionable guidance for teams with varying levels of Salesforce experience.We have a team culture that encourages ownership and innovation. You will work with a small, collaborative team where your contributions have direct, measurable impact on the security posture of Salesforce at Amazon.Key job responsibilities- Build and maintain automated security scanning and evaluation capabilities that assess Salesforce org configurations against defined security standards - Apply deep Salesforce platform knowledge to identify security risks in profiles, permission sets, sharing rules, connected apps, session settings, and custom Apex code - Develop detections for configuration changes that introduce security risk, and deliver escalation workflows that route findings to the right owners - Partner with service owners to interpret security findings, prioritize remediation, and implement secure configurations within their Salesforce environments - Write and refine security evaluations that measure operational maturity across the Salesforce fleet - Develop customer-facing guidance, documentation, and training that help service owners understand and resolve Salesforce security findings independently - Collaborate with Amazon enterprise security teams to translate security requirements into Salesforce-specific implementation patterns - Stay current with Salesforce platform releases, AI innovations, and security features, assessing their impact on Amazon's security posture and updating tooling accordingly - Support other teams performing security reviews, vulnerability analysis, and incident response when Salesforce expertise is requiredA day in the lifeYour time splits across building, advising, and investigating. You write SOQL-based detections and Apex code that automate security checks, review scan results to triage new findings, and update detection logic when Salesforce releases change the threat surface. You meet with service owners to walk through remediation plans for exposed integrations or misconfigured access models. Security teams across Amazon reach out when they need Salesforce expertise to assess a risk or validate an architecture decision. No two days look the same, but each one connects platform knowledge to measurable security outcomes.About the teamWe value diverse experiences. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, we encourage you to apply. SFSC sits at the intersection of security, SaaS platform engineering, and enterprise operations. The team is small, so your work ships fast and has visible impact across the organization. You will build expertise in securing third-party platforms at a scale that few companies operate, and you will partner with security teams across Amazon who rely on your Salesforce knowledge to make decisions. We seek out and celebrate a diversity of ideas, perspectives, and technical backgrounds.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications:- 2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience- 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience- Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), or experience in IT Security- Knowledge of networking protocols such as HTTP, DNS and TCP/IP- Experience using Salesforce Preferred Qualifications:- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate basic tasks- Experience with AWS products and services- Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testing- 4+ years of hands-on experience with the Salesforce platform, including administration, security configuration, and development- Proficiency in SOQL for data extraction and security detection, with working knowledge of Salesforce metadata schema and platform APIsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Dallas - 159,300.00 - 202,400.00 USD annuallyUSA, WA, Seattle - 159,300.00 - 202,400.00 USD annually

Job DescriptionAre you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced App Dev engineers coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership.Our BusinessWe serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement.Our ImpactThe result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Partner Support and Solutions is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale.The RoleAs an App Dev Engineer, you will be responsible for analyzing operational processes to design, development, test, launch and continuous improve high quality self-service software products called Paramount workflows. In this role you will partner with the greater PSAS organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on medium to large scale projects. In addition, you will develop ownership of App Dev engineering processes to improve the product development lifecycle of Paramount workflows.Key job responsibilities· Engage with program and business stakeholders to document requirements, create functional specifications and generate process maps (BPMN)· Design, develop, test, launch and improve Amazon Selling Partner self-service software products (Paramount workflows)· Become a subject matter expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows· Engage with software development teams to understand and guide evolving program technology· Author content in various markup languages (Mustache(5), Markdown, HTML, CSS)· Understand and leverage Amazon technology and services· Deep dive technical product or operational issues to propose and implement simple and effective solutions Basic Qualifications:- Bachelor's degree or above in engineering or equivalent, or experience (non-internship) in professional software development Preferred Qualifications:- Master's degree in a technical field, or Master of Business Administration- Experience driving adoption of new and disruptive technologies- Experience in software development, or experience with software development lifecycleAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 90,700.00 - 158,700.00 USD annually

Job DescriptionAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.This role will see you collaborate with a large number of teams across WW Advertising to drive key initiatives to improve resilience of advertising systems, take the lead on driving design for large scale critical systems and work with the retail and AWS to drive cross org initiatives.As a Sr. Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned.The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management. If managing initiatives that span multiple teams motivates you, then we would love to hear from you! Basic Qualifications:- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 148,700.00 - 201,200.00 USD annually

Job DescriptionAre you passionate about building systems that prevent outages before they happen — at Amazon scale? We're looking for a Software Development Engineer to help build the next generation of resilience and change safety tooling protecting thousands of services across Amazon's Stores businesses.You'll work at the intersection of AI, data engineering, and software resilience — building autonomous agents that evaluate the safety of software changes, platforms that surface resilience risks proactively, and data infrastructure that powers reliability decisions across the organisation. The systems you build will directly prevent customer-impacting incidents at massive scaleKey job responsibilities- Develop event-driven data pipelines that ingest, validate, and enrich change events — enabling real-time risk assessment and incident correlation across thousands of services - Build and extend our application discovery and metadata platform — auto-discovering services, their dependencies, health indicators, and resilience posture - Drive our AI-powered change safety programme — autonomous agents that evaluate configuration and code changes and provide real-time risk judgements before changes reach customers - Integrate diverse data sources (service graphs, business context, deployment metadata) into an intelligence layer consumed by both human operators and AI systems - Operate production services with high availability standards, participate in on-call rotation, and drive operational excellence - Collaborate with teams across Amazon to define and deliver resilience standards for internal teamsAbout the teamWe're a Dublin-headquartered team of engineers who believe that the best incident is the one that never happens. We sit within Amazon's Central Reliability and Response Engineering (CRRE) organisation, responsible for availability and resilience across Amazon's consumer businesses.We're a supportive team that values ownership, curiosity, and a bias for action. We celebrate shipping, learn openly from failures, and invest in each other's growth. Basic Qualifications:- Experience (non-internship) in professional software development- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience programming with at least one software programming language Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe AI Center of Excellence (AICE) builds AI primitives that power system-intrinsic intelligence and Trusted Intelligent Knowledge Infrastructure for both AI-as-a-Consumer and human users. We develop AI capabilities independently and in partnership with product-owning teams to evolve Amazon's AI-driven operations and productivity. Our impact is enterprise-broad and global.We are looking for a Machine Learning Engineer who can take an idea from experimentation to a hardened, reusable primitive ready for broad consumption across the enterprise.Key job responsibilities* Own the end-to-end development of AI/ML primitives - from ideation and experimentation through architecture, implementation, testing, and production deployment* Drive the integration of AICE primitives into partner products, collaborating closely with product-owning teams to ensure seamless adoption and value delivery* Design, test, and harden primitives for general availability, enabling consumption by other teams and product owners across the organization* Architect solutions suitable for production environments, maintaining best practices in reliability, scalability, observability, and operational excellence* Contribute to AICE's mission of driving AI transformation through best practices in AI-driven development, implementation processes, and operationalization within your area of expertise* Establish and evolve engineering standards that raise the bar for how AI primitives are built, tested, deployed, and maintainedA day in the lifeEvery day brings new challenges. You might design experimentation tooling to validate primitives, refine our codebase for operational excellence, or work through technical challenges with partners integrating AICE primitives into their products. Other days, you'll monitor production systems and support teams consuming our models.No two weeks look the same. You'll move fluidly between deep technical work and collaborative problem-solving - always with the goal of building AI primitives that are trusted, reliable, and impactful at enterprise scale.About the teamAICE is a team of scientists and machine learning engineers building the AI primitives that power Amazon's intelligent systems. We develop and harden reusable capabilities for broad consumption by product teams across the enterprise - and partner with those teams to integrate them. Basic Qualifications:- Experience programming with at least one software programming language- Bachelor's degree or above in computer science- 2+ years of non-internship professional software development experience- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement- 1+ years of experience designing or architecting systems (design patterns, reliability, and scaling) for production AI/ML workloads- 1+ years of experience building, hardening, and operationalizing AI/ML solutions - from experimentation through production deployment- Strong foundation in traditional software development practices (code reviews, testing, debugging, version control, CI/CD) with the ability to also leverage AI-assisted development tools effectively- Experience building reusable libraries, frameworks, or platform capabilities consumed by other engineering teams Preferred Qualifications:- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Master's degree in computer science or equivalent- Experience in machine learning, data mining, information retrieval, statistics or natural language processingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

Job DescriptionWe are seeking an Environmental Program Manager to support environmental compliance at AWS facilities in Ireland. You will support standards and policies that ensure regulatory compliance, complete environmental performance and gap analyses, prepare environmental compliance plans for new technologies and/or permits, establish and monitor metrics, and support implementation of AWS environmental standards. You will provide guidance and build effective relationships with internal and external partners, including government entities, contractors, consultants, design, construction, operations and other key stakeholders. You will have an opportunity to support and contribute to large-scale compliance projects for future and operational sites.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll collaborate with people across AWS to help us deliver the highest standards for environment, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities- Support the growth of the business through environmental due diligence reviews and permitting support; - Support regional strategic programmes by integrating with design engineering, construction, and operations; - Drive an environmentally responsible culture within the organisation; - Support regulatory agency interactions, permit and licence evaluation and processing, and new process and technology introduction; - Ensure work performed by contractors, consultants, and employees is completed in accordance with Amazon standards; - Develop environmental metrics to measure, monitor and forecast performance; - Conduct thorough and accurate environmental audits for continuous improvement; - Prioritise and manage multiple technically complex assignments concurrently; - Represent Amazon at appropriate levels with governmental agencies and throughout the company; - Build collaborative relationships with various stakeholders to ensure risks are identified early and managed appropriately; - Assist in time-critical report submissions to various governmental agencies; - Complete thorough and accurate environmental incident investigations and associated regulatory reports and develop appropriate corrective actions. Basic Qualifications:- Speak, write, and read fluently in English- Bachelor’s degree in environmental engineering/science, geology, geography, biology, chemistry or related field of study with 4+ yrs of experience serving as an environmental technical resource, environmental consultant, environmental manager, program specialist, or program manager.- Experience in waste management, environmental compliance, environmental auditing, environmental permitting/reporting, environmental management systems and ISO14001 standards.- Broad knowledge of Irish environmental regulations and licensing requirements. Preferred Qualifications:- Experience developing and implementing environmental compliance programmes including regulated waste, water, and air regulations in accordance with applicable laws.- Experience in a fast-paced, changing/growing organisation;- Experience managing multiple projects, prioritising, planning, and managing time effectively;- Strong analytical skills with demonstrated problem-solving ability;- Excellent written and verbal communication skills;- Strong interpersonal skills: solid relationship builder, influencing and negotiation skills, and ability to work collaboratively at multiple levels;- Proficiency with MS Excel, Word, and common project management tools.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a Corporate Counsel to join our global fleet legal team.  You will advise senior business leaders on a broad range commercial, operational, regulatory, environmental, and strategic initiatives. The Global Fleet team procures, maintains, deploys, and manages hundreds of thousands of assets used by small businesses to deliver Amazon packages to customers. You will counsel senior business leaders on all legal aspects of of an expanding electric vehicle network, building out charging infrastructure, and outfitting vans and trucks with advanced technology that supports safe operations for drivers and the community. Key job responsibilities- Draft and negotiate complex, commercial agreements.   - Provide strategic legal counsel to senior business leaders on a broad range of legal and business matters.  - Identify, assess, and manage legal risks across multiple business lines and jurisdictions.  - Develop and implement legal strategies that support business objectives while mitigating risk. - Advise regulatory compliance, corporate governance, and emerging legal issues.  - Lead cross-functional projects and collaborate with internal stakeholders at all levels.  - Contribute to the development of legal policies, processes, and best practices.  Basic Qualifications:- 5+ years of post bar admission legal experience- Juris Doctor and membership in one state bar or equivalent Preferred Qualifications:- Experience in private practice or in house experience at a technology company or equivalent- Experience providing legal counsel to senior business stakeholders.- Experience in technology, retail, manufacturing, logistics, or e-commerce industries.- Experience independently managing complex commercial transactions and legal matters.- Demonstrated ability to exercise sound judgment in ambiguous situations and provide practical, business-oriented legal advice.- Strong leadership skills, with experience mentoring junior team members.- Ability to manage competing priorities from multiple stakeholders in a fast-paced environment.- Excellent written and verbal communication skills.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 169,300.00 - 229,000.00 USD annually

Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you looking for a career with great challenges? Are you curious and persistent? Do you want to develop in an innovative environment where we experiment with new things and dream big? Do you want to be part of the future of cloud computing with a team obsessed with helping customers?If so, join our AWS team in Brazil as a Solutions Architect and help our customers change the world! AWS is the most widely adopted and comprehensive cloud platform in the world, supporting millions of customers, including startups, large enterprises, and government agencies.In this role, your creativity will connect technology to tangible solutions. You will work every day to help customers get the most out of AWS services so they can innovate, thrive, and transform our country. You will have the opportunity to learn new skills and enhance your existing ones. You will create and share technical content, reference architectures, and best practices. You will promote and educate about AWS technology.We expect you to be motivated, work collaboratively with people around the world, be willing to face challenges, be passionate about what you do, and have fun doing it. You should enjoy training, designing, and building cloud solutions for a diverse and challenging set of customers.Key job responsibilitiesSolutions Architects have 4 main responsibilities:1. You will act as a consultant to customers. In partnership with the account team, formulate and execute a strategy to enable customer success. Help customers adopt AWS services and make the best use of them, generating revenue as a result. Educate customers on the AWS value proposition and participate in architecture discussions to ensure solutions are designed for successful cloud deployment. Build trust with technical individuals within customer organizations so they become cloud advocates.2. You will be a technical reference. Transfer knowledge to customers. Capture and share knowledge and best practices within the AWS solutions architecture community. Contribute to AWS customer publications such as whitepapers, posts, or blogs. Present and contribute to workshops, user groups, online videos, and conferences.3. You will be in continuous professional growth. Be curious and keep learning. Demonstrate your learning through AWS Certifications. Work with others to help them deliver more. Participate in meetups and conferences.4. You will develop and execute organizational improvements. Act as a technical link between customers and service engineering teams to improve AWS services and features. Contribute your ideas for innovation to internal teams and customers. Simplify processes that can be simplified. Help hire and develop talent.A day in the lifeYour creativity will connect technology to tangible solutions. You will work daily to help customers get the most out of AWS services, driving innovation, prosperity, and transformation in our country. You will have the opportunity to learn new skills and enhance your existing ones. You will create and share technical content, reference architectures, and best practices. You will promote and educate about AWS technology.We expect motivation, collaborative work with people from around the world, willingness to face challenges, passion for what you do, and having fun while doing it. You should enjoy training, designing, and building cloud solutions for a diverse and challenging set of customers.About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on tasks that are more complex in the future.Inclusive Team CultureWe embrace our differences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind us to seek diverse perspectives, listen attentively, speak candidly, and treat others respectfully. We work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We understand that our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 6+ years of design, implementation, or consulting in applications and infrastructures experience- Experience in IT development or implementation/consulting in the software or Internet industries- Experience in Business English skills, both verbal and written Preferred Qualifications:- 8+ years of infrastructure architecture, database architecture and networking experience- Experience with architectures or operation of industrial systems for manufacturing or the automotive industry.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAt Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs.Responsibilities include but are not limited to:- Act as SME of local/regional regulations and company WHS policy.- Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.- Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.- Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.- Deliver on-time and quality projects to Operations.- Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.- Deep Dive trends and propose action plans to Sr. Leadership on site.- Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.- Manage and mentor the Safety Managers and Safety Associates in your assigned site.- Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.- Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).- Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy.- Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.- Review for effectiveness the deployed safety tools and revise to ensure continual improvement.- Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.Additional Job Elements include:- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteThose that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role- 7+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment- Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs Preferred Qualifications:- Master’s degree preferred- Certified Safety Professional preferred- Experience in a fast-paced, dynamic organization- Interest in long-term career development through assignments in multiple business units across the nation- Prior experience in a management development training program- Track record of effectively managing a safety operation comprising both salaried and hourly staff- Demonstrate experience in developing others into higher levels of responsibility in an organization- Strong written and verbal communication skills, including comfort interfacing with Directors and VPs- Strong analytical and problem-solving skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionTrusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With decades of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.As AWS continues to rapidly grow, we seek a Startup Account Manager to earn trust and help drive growth amongst a set of well-funded, high-potential startups.Startups represent a critically important subset of customers to AWS. These companies have unique needs, technical considerations, sales cycles, and growth trajectories that distinguish them from traditional companies. These businesses require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them on the AWS platform long-term.The ideal candidate possesses strong sales acumen, knowledge of the startup ecosystem, and a passion for (and familiarity with) AI/ML. You will be working with startups building innovative solutions, so extensive collaboration with both external and internal teams will be key to build and execute on plans to meet and exceed sales quota. Your responsibilities will include driving revenue, accelerating innovation through service adoption, and ensuring these startups select AWS as their primary cloud provider. You will work closely with product and service teams, business development, marketing, solution architecture and partner teams to drive customer outcomes.Key job responsibilitiesDrive growth with top VC-backed startupsAccelerate customer adoption through well-developed sales engagements and successful GTM StrategyMeet or exceed quarterly revenue and goal targets.Develop and execute against a comprehensive account/territory plan.Create & articulate compelling value propositions around AWS services.Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencersWork with partners to extend reach & drive adoption.Develop long-term strategic relationships with key accounts.Expect moderate travel.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's Degree.- AWS Certification Preferred Qualifications:- Experience in technology/software sales, pre-sales, or consultingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 92,400.00 - 160,000.00 USD annually

Job DescriptionAmazon Freight, a key pillar within Amazon Supply Chain Services (ASCS), is looking for a Sr. Manager, Customer Success to lead a newly formed team of Customer Success Managers serving our enterprise customers. This leader will build and own the function responsible for being the single threaded relationship owner for operational points of contact across our largest accounts.This is a builder role. The team was recently formed as part of an organizational investment in customer experience, and the playbooks, processes, and operating rhythms are yours to define. You will shape how we engage with enterprise customers post sale, how we drive retention through operational excellence, and how we create the connective tissue between our customers and the internal teams that serve them including sales, pricing, network performance, and operational execution. Very little of the infrastructure, tooling, or process exists today. The right candidate does not wait for direction or clarity to emerge. They create it.Key job responsibilities• Define the customer success strategy, operating model, KPIs, and playbooks that determine how your team identifies, escalates, and resolves customer problems at scale• Own customer retention, operational input metrics, and customer satisfaction for enterprise accounts• When problems emerge with individual customers, determine how to address them not just once but structurally across the entire customer base. Put more rigorous processes in place upstream to prevent issues from reaching customers in the future• Own internal reporting and metrics in WBRs and MBRs, bridging out on performance metrics, cost inputs, and customer KPIs• Lead customer QBRs and ensure enterprise accounts receive structured, consistent performance communication• Own escalation communication to customer executives: what's happening, what we're doing about it, and how we're tracking toward resolution• Work across internal partner teams (sales, pricing, ops, network) to build standardization and repeatable approaches to delivering the right customer experience• Inspect your team's work to ensure interventions are driving improvements. Test whether the current model is working, design allocation models of team members to accounts, and define the future path for team structure and headcount• Influence customer operations to drive optimal inputs that lower our costs. Define what good looks like, measure it, and partner with customers to change how they operate• Identify opportunities to share learnings, frameworks, and outcomes across other segments within the Amazon Supply Chain Services organization• Lead a team of 6 Customer Success Managers (with room to scale). Hire, develop, and coach talent while building the team culture from the ground upA day in the lifeYour morning might start reviewing account health data to identify which customers need attention this week and inspecting your team's progress on active escalations. By midmorning you're on a call with a customer's VP of Transportation discussing performance trends from your latest QBR, then pivoting to an internal meeting where you're aligning your ops and pricing partners on a structural fix that keeps showing up across multiple accounts.After lunch you're digging into a metric that doesn't look right on the surface, unpacking it multiple layers deep to find the actual root cause. You pull your team together to pressure test an idea for a new playbook that could prevent this class of issue from recurring. Later you're reviewing a CSM's account plan, coaching them on how to better influence a customer's frontline operations team, and closing the day by updating your WBR narrative on the impact your team delivered this week.No two days look the same. You're moving between strategic planning, customer facing communication, team leadership, and deep analytical problem solving. You thrive in this variety and you don't need someone to tell you what to work on next.About the teamAmazon Supply Chain Services (ASCS) is Amazon's externalization of the logistics and supply chain capabilities that power our own operations, making them available to shippers and businesses worldwide. Amazon Freight is a key pillar within ASCS, providing enterprise shippers with reliable, flexible truckload and intermodal freight solutions built on the same network infrastructure that moves Amazon's own goods.The Enterprise Customer Success team is newly formed and sits within our commercial organization. Your team of Customer Success Managers serves as the single threaded relationship owners for our largest customers' operational points of contact, building trust from the guard shack to the boardroom. They influence how customers operate, monitor account health, drive escalation resolution, and ensure every shipper on our platform experiences the service level we committed to. As part of ASCS, this role offers unique opportunities to collaborate across modes, expand impact, and shape how Amazon's logistics capabilities are experienced by external customers at scale. Basic Qualifications:- Experience creating reports, interpreting metrics and driving overall insights or analysis- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- 6+ years of people management and team development experience- 10+ years of experience in customer success, account management, supply chain operations, or a related field in a B2B environment- Experience managing relationships with enterprise customers across multiple levels of their organization, from frontline operations to senior leadership- Demonstrated ability to build programs or functions from scratch in ambiguous environments- Deep curiosity and willingness to dive into complex customer experience problems, including building measurement frameworks where data does not yet exist- Proven ability to navigate ambiguity and create structure where little exists today Preferred Qualifications:- Experience implementing repeatable processes and driving automation or standardization- Experience in program management, logistics, operations, supply chain, transportation, or equivalent- Experience in high growth or early stage business environments within a larger organization- Track record of improving customer retention and satisfaction metrics at scale- Experience influencing customer behavior and operations through relationship building rather than contractual enforcement- Experience designing team structures, coverage models, and resource allocation for customer facing organizations- MBA or equivalent experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Santa Monica - 157,100.00 - 212,600.00 USD annuallyUSA, IL, Chicago - 157,100.00 - 212,600.00 USD annuallyUSA, WA, Bellevue - 157,100.00 - 212,600.00 USD annually

Job DescriptionAmazon Advertising sits at the intersection of e-commerce and advertising — and it's one of the fastest-growing businesses at Amazon. This team's mission: apply innovative technology to accelerate that growth through world-class software engineering, data engineering, and business intelligence.As part of the Sales Assistant team, you'll build gen AI applications, autonomous agents, customer-focused UX, workflows, and web services that make Amazon Ads' global sales teams dramatically more effective. You'll turn massive data sets and disparate systems into insight-driven products that help sales teams serve some of the world's best-known brands — as well as small businesses selling on Amazon.This is a hands-on engineering role for someone who has built **scalable production gen AI applications** and tackled real-world challenges like accuracy, hallucinations, context limits, and agentic orchestration. If you want to ship AI products at scale that directly impact how billions in ad revenue are generated, we'd love to connect.Key job responsibilities- Partner closely with design and product teams to understand customer needs, propose features, build rapid prototypes, and transform them into compelling, production-ready experiences.- Drive innovation by introducing tools, frameworks, automations, and processes that elevate the entire team's development velocity.- Write clean, maintainable code and uphold engineering quality through thoughtful peer code reviews.- Deep-dive into client and server systems to optimize for performance, scalability, and extensibility.- Mentor team members and champion engineering excellence across the org.About the teamYou'll join a world-class engineering team that moves with the speed and energy of a startup — backed by Amazon-scale infrastructure. This is a chance to build massive-scale gen AI systems, push the boundaries of LLM-powered products, and grow your expertise in cloud computing — all within a collaborative, innovative team that ships fast and thinks big. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, DE, Middletown - 70,000.00 - 90,900.00 USD annually

Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, DE, Middletown - 70,000.00 - 90,900.00 USD annually

Job DescriptionYou’re a Principal Product Manager – Technical with deep experience in last-mile delivery, geospatial/address systems, consumer experience, or logistics product strategy within complex, rapidly scaling organizations. You’ve owned end-to-end product vision for customer-facing and platform capabilities at scale, and you have a track record of turning operational infrastructure into differentiated experiences that drive business growth. You excel where the problem spans platform engineering, operations, commercial strategy, and consumer behavior — and you bring the strategic judgment to define the right long-term bets while delivering near-term value.You have strong analytical skills and are comfortable diving deep into delivery economics, attainment-loss and failed-delivery patterns, geocode-confidence and address-quality data, and consumer behavior to identify where experience and platform investment drive outsized cost and revenue impact. You understand that this is not project management — this is setting direction for capabilities that touch every package Amazon Shipping delivers.High judgment is expected at the Principal bar: defining the right experience and quality bar, making trade-offs between operational feasibility and customer delight, deciding when to build versus influence a platform team’s roadmap (and avoiding tech debt and duplicated systems), and influencing across operations, platform, commercial, finance, and engineering teams without direct authority. You set strategy that other senior leaders and teams align to, you regularly engage with senior leadership to secure investment and drive high-stakes decisions, and you are relied on to be right a lot. You have a proven track record of building delivery, platform, or consumer experiences that became a durable competitive advantage.Key job responsibilitiesStrategic Product Management Define the executive-level vision for address quality and recipient experience and translate it into actionable multi-year roadmaps aligned across partner organizations, operations, product, commercial, and engineering. Proactively surface risks and opportunities with data-driven recommendations to senior leadership; frame the strategic asks (not just feature lists) that move platform partners from reactive collaboration to proactive co-investment. Innovate on behalf of the recipient and the shipper while balancing operational priorities, commercial needs, and cost; own end-to-end outcomes and business impact (delivery success, failed-delivery and lost-package rates, premium-service revenue, cost per shipment, customer satisfaction).Cross-Team & Platform Leadership Lead product vision and execution across multi-org dependencies, including driving alignment across the routing and delivery-execution systems and a joint engagement model with the platform teams that own the underlying geospatial capabilities. Eliminate fragmented ownership and missed handoffs across the address-to-doorstep journey; own the build-vs-influence calls and ensure capabilities land in the right long-term home.Operational Excellence & Scale Design products and platform capabilities that scale with volume growth without proportional increases in manual exception handling (e.g., address corrections, missed pickups, support contacts). - Use data to identify and eliminate the highest-impact friction points across address quality and the recipient journey. Build the governance and review mechanisms that keep cross-org investment aligned year over year.A day in the life• Set the strategic direction for address quality and recipient experience across teams — aligning partners around shared outcomes, not just deliverables.• Deep dive into data (failed-delivery patterns, geocode confidence, post-delivery feedback, delivery economics) to shape the intervention roadmap and decide where to invest engineering resources for maximum impact.• Challenge and refine technical designs with engineering and platform leaders, ensuring solutions scale with network growth and don’t create long-term tech debt.• Unblock cross-org dependencies before they become escalations; frame program narratives for senior leadership — connecting technical progress to business outcomes.• Spend time with Ops teams and on the ground to pressure-test whether what we’re building actually works in the real network.What this takesSomeone who toggles between deep technical/platform depth and strategic product leadership — turning complex operational and geospatial challenges into scalable, automated, experience-led solutions that recipients love and shippers choose Amazon Shipping for. Basic Qualifications:- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management Preferred Qualifications:- Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 170,900.00 - 231,300.00 USD annually

Job DescriptionAmazon is looking for an Applied Scientist to help build the next generation of sourcing and vendor experience systems. The Optimal Sourcing Systems (OSS) owns the optimization of inventory sourcing and the orchestration of inbound flows from vendors worldwide. We source inventory from thousands of vendors for millions of products globally while orchestrating the inbound flow for billions of units. Our goals are to increase reliable access to supply, improve supply chain-driven vendor experience, and reduce end-to-end supply chain costs, all in service of maximizing Long-Term Free Cash Flow (LTFCF) for Amazon. As an Applied Scientist, you will work with software engineers, product managers, and business teams to understand the business problems and requirements, distill that understanding to crisply define the problem, and design and develop innovative solutions to address them. Our team is highly cross-functional and employs a wide array of scientific tools and techniques to solve key challenges, including optimization, causal inference, and machine learning/deep learning. Some critical research areas in our space include modeling buying decisions under high uncertainty, vendors' behavior and incentives, supply risk and enhancing visibility and reliability of inbound signals.Key job responsibilities- Set the scientific strategic vision for the team. Lead problem decomposition and roadmap development.- Identify and frame research challenges in ambiguous problem areas; invent novel methodologies to address them. Distinguish between problems requiring novel solutions versus those addressable with existing approaches.- Exercise sound judgment to prioritize between short-term vs. long-term and business vs. technology needs.- Set an example with exemplary scientific analyses; maintainable, well-tested code; and simple, effective solutions.- Drive the design of scientifically-complex software solutions, personally writing critical-path code that embodies scientific novelty. Deploy novel models into production with a track record of impactful delivery.- Develop reusable science components that resolve architecture deficiencies; set standards and drive adoption of state-of-the-art techniques.- Influence team business and engineering strategies. - Communicate effectively with stakeholders to drive alignment and build consensus.- Foster collaborations between scientists across Amazon researching similar problems. Proactively resolve endemic issues where the team's technologies bottleneck other teams.- Actively engage in the development of others, both within and outside the team.- Participate in the science hiring process and engage with the broader scientific community through publications, presentations, and patents. Basic Qualifications:- PhD in operations research, applied mathematics, theoretical computer science, or equivalent, or Master's degree and 4+ years of machine learning, statistical modeling, data mining, and analytics techniques experience- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- Experience building and deploying machine learning or optimization models for business applications at scale- Proficiency in Python with experience developing production-quality scientific software- Technical depth in one or more of: mathematical optimization, causal inference, sequential decision-making (RL/MDP), or stochastic modeling Preferred Qualifications:- Publication record in operations research, machine learning, or a related quantitative field- Experience with optimization solvers (e.g., Gurobi, OR-Tools) or reinforcement learning frameworks (e.g., RLlib, Stable Baselines)- Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)- Experience designing and analyzing experiments in operational or supply chain settingsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually

Job Description The Support Products & Services (SP&S) team is looking for a solutions-oriented and customer obsessed Programmatic Advertising Specialist to help advertisers troubleshoot and optimize self-service display, video, and audio campaigns within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for providing technical support and strategic consultation to advertisers across campaign setup, creative moderation, performance optimization, delivery, reporting, ad tags and trackers, and general campaign or account-level questions.A successful Programmatic Advertising Specialist will have proven expertise in programmatic advertising platforms and a strong track record of successfully supporting global clients through technical troubleshooting and optimization consultation. They demonstrate advanced communication skills and can effectively articulate complex technical concepts and optimization strategies to advertisers and agencies. They will leverage their hands-on DSP experience and analytical capabilities to help advertisers achieve campaign objectives, diving deep into performance data to identify improvement opportunities and provide strategic recommendations.Key job responsibilities• Responding promptly and accurately to live chat or email support questions, helping advertisers troubleshoot complex issues related to campaign setup, creative moderation, performance optimization, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account• Conducting optimization analysis, performance reporting, and providing strategic recommendations based on campaign data and industry best practices• Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us• Analyzing and interpreting data with advertisers using analytics and attribution tools to identify campaign improvement areas, root causes, and optimization opportunities• Collaborating with campaign planners, creative teams, and analysts to ensure comprehensive advertiser support and campaign success• Monitoring industry trends and providing strategic input on programmatic advertising best practices and emerging opportunities• Providing explicit client/customer support in technical contexts, including troubleshooting complex DSP configurations and campaign optimization challenges• Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities• Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issues potentially impacting hundreds of advertisers• Identifying opportunities to update existing support documentation and effectively escalating to content specialistA day in the lifeThe Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects.About the teamThe Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. Basic Qualifications:- Bachelor's degree in marketing, communications, advertising, or equivalent experience- Experience providing client services, customer support, or working with external stakeholders on shared objectives- Minimum 1 year of hands-on experience managing campaigns in programmatic advertising platforms such as DV360, The Trade Desk, or similar DSPs- 2+ years of experience in digital marketing with focus on campaign management and optimization in online advertising or e-commerce- Experience with analytics, attribution, and reporting tools (Google Analytics, Adobe Analytics, attribution platforms, data visualization tools, or similar)- Excellent verbal and written communication skills in English, with the ability to effectively and confidently communicate technical concepts to advertisers and agencies Preferred Qualifications:- Minimum 1 year of hands-on experience with Amazon DSP- Advanced certifications (Google Analytics 4, Adobe Analytics, or similar)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Descriptionこのポジションの勤務地は、兵庫県尼崎市に新設される物流拠点（フルフィルメントセンター：FC）になります。　Amazonの入荷・出荷のプロセスを行うFCには、世界最先端の自動化物流設備が導入されています。コンベア、ロボット、自動仕分けシステムなど、最新テクノロジーを活用し、商品の入出荷を効率的に行っています。このような先進的な環境で、次世代の物流技術に携わることができます。　RME（Reliability and Maintenance Engineering）部門は、日々物流設備の保全と保守、改善を行い、お客様に満足いただけるように努めております。 今回、RME部門が募集する職種はFCに導入されている物流設備の保全と保守、および設備の安全性や生産性を向上させるための改善を担当いただく「サイトメンテナンスシニアテクニシャン」というポジションになります。 　本ポジションは物流設備の保全経験者だけでなく、異業界・異職種からのキャリアチェンジをお考えの方も広く募集しています。これまでのエンジニアとしての経験を活かしながら、次のステージへと成長できる環境をご用意しております。入社後は体系的な教育プログラムに加え、豊富な経験を持つ先輩社員によるさぽーとにより、確かな技術力と自信を着実に身につけていただけます。　RMEにて技術力と現場感を身に着けることで将来的なキャリア選択肢は大きく広がります。マネジメント職や技術スペシャリストへのキャリアアップはもちろん、社内公募制度を通じて設備導入、設計、開発など、幅広いフィールドでの活躍も可能です。　【More Information】■メンテナンス部門について　・メンテナンスエンジニア特設サイト　・社員インタビュー/堺FC勤務の社員T.S.さん　・社員インタビュー/堺FC勤務の社員E.M.さん■勤務地について　・フルフィルメントセンター (FC)　・勤務地：尼崎FC　Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jpオペレーション部門のDEIの取り組みKey job responsibilities【具体的な業務内容】下記業務をチームで対応いただきます。■60%：日常点検・異常対応…稼働監視/巡回による設備点検/異常対応、故障復旧/オーバーホール、部品修繕 ■20%：メンテナンス業務…予防保全/定期保全/状態保全/事後保全 ■10%：安全対策…設備・作業環境の安全対策/5S活動 ■5%：カイゼン活動…機械、電気、制御（PLC）と広い範囲でカイゼンや改造を実施 ■5%：その他…メンテナンス計画/デザインレビュー 　【取り扱う設備の一例（FCによって異なる）】■Amazon Robotics（商品棚を持ち上げて移動させるロボット）■荷合わせシステム（同じお客様が注文された商品を一つにまとめる設備）■パッキング設備（荷合わせした商品をまとめて梱包する設備）■仕分け設備（宛先ラベルの印刷と貼り付けを行い、配送方面毎に仕分けを行う設備）A day in the life【教育・研修】・入社後は、体系化された教育プログラムに沿って、安全ルール、保全作業、専門的な技術習得（機械・電気・制御）を進めていただきます。同時に所属拠点ではOJTを通して実務を習得いただきます。まずは物流設備の軽微なエラー対応や保全・保守の補佐業務を担当いただき、バディー制度により先輩社員がサポートをいたしますので、不明点の確認や相談がしやすい環境となります。その後は今までのキャリアの中で培ってきたスキルを応用し、改善や安全対策、効率化施策を手掛けることで幅広い領域で活かしていただくことができます。　【働き方】本ポジションは、シフト勤務になり「3交代・早番専属・夜勤専属」のシフトパターンがあります。シフトパターンは希望を考慮の上、決定させていただきますが、将来的なシフト勤務形態の変更の可能性もございます。＜シフト例＞※シフトは拠点によって異なります。　・3交代 　6:00-15:00, 14:30-23:30, 23:00-8:00　・早番専属　6:00-15:00　・夜勤専属　23:00-8:00シフトは1か月以上前に事前に周知される為、休暇の計画が立てやすく、チームで調整することで休暇が取得しやすい環境です。退勤時間には次の班が出勤し引継ぎを行う為、残業時間が少なく、急な呼び出しも発生しません。公共交通機関が運行しない時間帯でも交代勤務に出社できるようお願いいたします。（自家用車・自転車は可（入社前に要申請・許可制）、バイク・タクシーは不可） Basic Qualifications:- 機械や電気機器の保全や保守、または生産技術・設備導入や立ち上げを1年以上ご経験された方- PCを使用した作業のご経験のある方。（エクセル、ワード、Outlook）- ビジネスレベルの日本語力（メールの読み書き、報告、連絡、相談ができる） Preferred Qualifications:- 物流設備の保守保全、もしくはフィールドエンジニアの経験- 機械部品の取扱経験・知識（モーター・エアシリンダー・動力伝達機構・バルブなど）- 電気部品の取扱経験・知識（インバーター・光学センサー・BCR・温度センサーなど）- 制御機器の取扱経験・知識（PLC・サーボアンプ・タッチパネル・調節計など）- 機械工学、もしくは電気工学の基礎知識 （工業高校または専門学校卒業程度）- 労働安全衛生基礎知識　（製造工場・生産設備での安全知識）- 英語でのコミュニケーション能力- オーナーシップ：自ら課題を見つけ、責任を持って解決できる。- 探究心と向上心：いままで経験がない業務においても新しい知識を学ぶことに意欲的で、何事にも前向きに取組むことができる。- チームワーク：リスペクトを持ってメンバーと協働でき、報連相ができる。- 機敏性と柔軟性：変化する状況や環境に機敏、且つ柔軟に対応できる。- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること。Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about delivering quality services and ready to apply your experience at massive scale? Amazon S3 is the storage for internet, and Amazon S3 Tables deliver the first cloud object store with built-in Apache Iceberg support and streamline storing tabular data at scale.We are on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon S3 Tables, you’ll say it often. Join us and define tomorrow.Our team is at the forefront of large-scale data management, actively contributing to the Apache Iceberg project and helping shape the future of open table formats. We're focused on making data ingestion patterns from any source system reliable, cost-effective, and easy to implement while maintaining compatibility with popular analytics engines and ensuring optimal query performance through intelligent partitioning and indexing strategies.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Key job responsibilitiesKey job responsibilities- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Take feature specifications and deliver working code that is maintainable and extendable.- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.- Design and code the right solutions starting with broadly defined problems.- Work in an agile environment to deliver high-quality software.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience as a mentor, tech lead or leading an engineering team- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in professional, non-internship software development- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems- Experience in development in the last 3 years Preferred Qualifications:- Bachelor's degree in computer science or equivalent- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAgentic Commerce is about to reshape how the world shops - AI agents that discover, recommend and buy on behalf of shoppers and businesses - and Retail and Consumer Goods companies are racing to get ahead of it. This is your chance to be at the spearhead of that shift, helping some of the UK and Ireland's best-known brands turn it into real business value.AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.AWS is looking to hire a Solutions Architect, based in Manchester or London, focused on Retail and Consumer Goods customers across the United Kingdom and Ireland (UK&I). Our customer base spans a rich set of sub-segments - Fashion & Apparel, General Merchandise, Grocery, and Consumer Packaged Goods (CPG) - ranging from established enterprises to fast-moving digital natives.Solutions Architects work hand in hand with AWS customers to help them make the most of the cloud. You'll sit at the crossroads of business and technology, engaging with organisations at all stages of cloud adoption. In the Retail and Consumer Goods industry, businesses are transforming well beyond simply selling products – through new channels, advanced stores and enhanced customer touchpoints, value-chain optimisation through demand forecasting and logistics, digital marketing, and customer-service advancement - using the full suite of cloud, data and AI services available through AWS and our extensive partner ecosystem. In particular, this role sits at the spearhead of Agentic Commerce - the emerging shift where AI agents discover, recommend, negotiate and complete purchases on behalf of shoppers and businesses, reshaping how Retail and CPG customers sell, serve and grow. You'll work alongside customers as a trusted advisor to envision new possibilities and turn them into real business value.As a Solutions Architect, you will blend deep technical expertise with strong business acumen to engage Retail and CPG organisations at all levels, up to and including the C-suite. You will be a pivotal member — often the technical anchor — of a Customer Account Team that brings together Account Managers, Customer Solutions Managers, Technical Account Managers and specialists across many technical domains, and you will own the overall technical relationship between your customers and AWS. You will lead activities such as architecture reviews, collaborative design sessions (sometimes called white-boarding), demos and technical workshops, and make recommendations across security, cost, performance, reliability and operational efficiency. Internally, you'll be the voice of the customer, informing the AWS roadmap and collaborating with teams across account management, professional services, support, product teams and the AWS partner ecosystem.In this role you'll get to practise your creativity, linking technology to tangible solutions and helping customers understand what is genuinely achievable with the cloud. You will define and invent cloud-native reference architectures across a range of use cases - including Generative and Agentic AI (and its application to Agentic Commerce), Machine Learning, Serverless and container-based architectures, Data and Analytics, DevOps and Security - and turn delivered solutions into reusable assets that other Solutions Architects can leverage with their customers.Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn. You will have the support to grow your expertise in the industry and technology areas of depth that matter most to your customers - and you'll bring your industry experience to bear in an environment that is comfortable with complexity, ambiguity and a broad set of technologies and use cases.At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, simplify and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.Key job responsibilities• Work as a pivotal part of a Customer Account Team - alongside Account Managers, Customer Solutions Managers, Technical Account Managers and domain specialists - engaging directly with Retail and CPG customers to accelerate their projects and recommend best-practice architectures aligned to their long-term business outcomes• Build technical relationships with customers, including senior stakeholders, and operate as a trusted advisor - the best interests of the customer will shape the guidance you provide• Proactively help identify new technical opportunities that positively impact your customers' business objectives - including emerging Agentic Commerce use cases, which you'll be supported to build depth in• Design customer solutions, applying your judgement and experience to advise on the short- and long-term implications of trade-offs (for example extensibility, flexibility, scalability and maintainability)• Share the voice of the customer to help inform the roadmap of AWS features• Contribute to the creation and sharing of best practices, technical content and reference architectures (for example white papers, code samples and blog posts), and help turn delivered solutions into reusable artifacts for other Solutions Architects• Help promote and educate customers about AWS technology - through workshops, user groups, meetups, public speaking, online content or conferences. You'll be supported to develop these skills if they're new to you.• Contribute to the growth of the Solutions Architecture organisation, including participating in hiring as you build experience, and help others develop new skills through mentoring and knowledge sharing• Develop areas of depth in the technical domains most relevant to your customers' outcomes and your own interestsA day in the lifeNo two weeks look the same. You might kick off the week with your Customer Account Team - comparing notes with the Account Manager on a customer's priorities, aligning with the Customer Solutions Manager on a live programme, and looping in a data & analytics specialist for an upcoming design. From there you might be deep in a customer architecture session one day, running a hands-on workshop the next, prototyping an Agentic Commerce idea with AWS and partner solutions later in the week, and mentoring or sharing what you've learned with teammates by Friday. The work style is flexible, blending on-site collaborative design with online collaboration. It's a dynamic environment with plenty of opportunity to both receive and offer support across a wider technical community - all in the name of customer obsession and industry impact.About the teamYou won't work alone. You'll be part of a multi-disciplinary Customer Account Team that wraps around each customer. You'll get to know:• Account Managers - own the overall business relationship and commercial strategy for the customer• Customer Solutions Managers - orchestrate delivery and keep complex programmes on track across the customer's cloud journey• Technical Account Managers - provide ongoing operational guidance and advocacy for customers who want a deeper support relationship• Specialists across many technical domains - bring deep expertise in areas such as AI/ML, data & analytics, security, networking and more, on tap when you need themAs the Solutions Architect, you connect the technical dots across this team - and you'll always have its expertise and support behind you. Basic Qualifications:- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).- Experience in design, implementation, or consulting in applications and infrastructures- Experience in IT development or implementation/consulting in the software or Internet industries- Knowledge of AWS services Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.We are looking for a Data Center Security Specialist to join our expanding Data Center Operations team. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers. They will report to the Area Security Manager responsible for their Data Center Campus.Key job responsibilities-Interface with and assist in mobilizing vendors involved in system repairs and new security construction-Coordinate the activities of a professional contract guard force-Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed-Foster working relationships to educate data center stakeholders on false alarm reductions-Extract metrics and observe improvements by looking at and analyzing data-Verify Data Center security programs are delivered to meet defined global security standards-Develop strategies for improving electronic surveillance and access controls-Draft reports and prepare presentations on the status of physical security operations-Collaborate with managers in writing and implementing security processes and procedures-Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards-Be able to travel between local sites as needed, up to 50% of the workweekAbout the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesCoordinate the activities of a professional contract guard force and oversee vendor deliverables at your assigned site or campusTrack service delivery against established SLAs and escalate corrective actions to senior team members as neededConduct inspections, audits, and walkthroughs to identify vulnerabilities and ensure compliance with AWS security standards and policiesInterface with vendors to coordinate system repairs, preventative maintenance, and new security constructionFoster relationships with data center stakeholders to educate on security procedures and reduce false alarmsReview and approve operational work activities that potentially affect physical securityProvide guidance and support to vendors in the absence of SOPs or in situations that require escalationExtract metrics and analyze data to observe trends and drive improvements in security operationsCollaborate with data center operations, colocation providers, and partner teams to accomplish operational consistencySupport the development and implementation of security processes and proceduresTravel between local sites as needed, up to 50% of the workweekA day in the lifeAs a Data Center Security Specialist, no two days are the same — but each one starts with keeping our customers' data safe. You'll begin your day reviewing overnight security activity, triaging operational tickets, and checking in with the contract guard force. Mid-morning might involve a site walkthrough to inspect access control points, cameras, and perimeter security — identifying anything that needs repair or attention. You'll coordinate with vendors on maintenance tickets and track open work orders against SLAs. After lunch, you might join a meeting with data center operations to align on an upcoming construction project or walk a new build site with security design standards in mind. You'll review alarm data to spot trends in false activations and work with stakeholders on reduction strategies. By the end of the day, you're documenting findings, updating metrics trackers, and preparing notes for your Area Security Manager. Some days will take you across multiple sites on your campus. Throughout it all, you're the on-the-ground expert making sure physical security standards are met and our customers can trust that their data is protected.About the teamAWS Data Center Security (DCSEC) is responsible for protecting the physical infrastructure that powers the world's most trusted cloud. Our team operates at the intersection of technology and physical security — managing everything from access controls and surveillance systems to vendor operations and incident response across a global footprint. We are a tight-knit group that values collaboration, continuous improvement, and ownership. You'll work alongside Data Center Security Managers, operations teams, and partner organizations who all share the same mission: keep our customers' data safe, every hour of every day. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications:- Experience with various Access/Intrusion control Systems in a Control room environment Preferred Qualifications:- Experience collecting, analyzing, and utilizing data to drive process and system improvementsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.