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Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced Injury Prevention Specialist (IPS) to join our team. In this role, you will be a part of the local WHS team and will lead both onsite injury prevention and proactive safety. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. You will work closely with AAs one-on-one with the goal to improve physical movement techniques prior to the onset of soreness or injury through ergonomic training and engagement.Core Impact Areas:Proactive Prevention - Drive injury prevention through advanced data analysis and evidence-based solutions. Design and implement targeted ergonomic interventions based on risk assessment findings and injury trends. Lead comprehensive workplace evaluations to identify and eliminate potential hazards before they cause harm. Transform complex injury data into actionable strategies that protect associates and optimize work processes.Wellness Education - Champion a culture of proactive health and injury prevention through innovative training programs and hands-on coaching. Develop and deliver engaging ergonomic education that empowers associates to make informed decisions about their wellbeing. Build trusted partnerships with operations teams to integrate prevention strategies into daily workflows. Create sustainable behavior change through personalized coaching and positive reinforcement techniques.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification- Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red Cross- Proficiency in Microsoft Office and digital recordkeeping Preferred Qualifications:- Experience in an occupational or industrial setting- Experience with an industrial wellness programAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NJ, Carteret - 60,200.00 - 90,200.00 USD annually- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt Amazon, we strive to be the most customer-centric company on earth. We are seeking a dedicated ELM Project Manager to join our Central RME (Reliability, Maintenance, and Engineering) team and help us achieve this goal.As an ELM Project Manager, you will play a crucial role in managing end-to-end project lifecycles for new launches within our RME division. This position requires deep expertise in project management, strong technical acumen, and the ability to coordinate cross-functional teams to ensure on-time delivery and high-quality outcomes.This role requires up to 75% nationwide travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities- Manage the complete project lifecycle for new launches, including requirements gathering, planning, resource allocation, risk mitigation, and successful deployment. - Own large-scale engineering projects from planning and design through installation, commissioning, qualification, and launch support. - Assess and communicate project status, driving escalations on potential risks and delays across multiple teams. - Collaborate closely with engineering, product, and operations teams to define project scope, objectives, and success criteria. - Develop detailed project plans, schedules, and milestones, ensuring effective communication and coordination across all stakeholders. - Create Business Continuity and Risk Mitigation plans with site RME teams to allow seamless handover to Construction or Operations Engineering. - Conduct resource planning and allocation for project teams. - Support the expansion and execution of the RME qualification process, including vendor management and feedback. - Prepare and deliver RME launch plans for new sites and support the RME field team in executing launch activities. - Continuously aim for improved safety, equipment uptime, efficiency, cost management, quality, customer satisfaction, and profitability within Amazon.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Basic Qualifications:- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level- Knowledge of automated material handling systems, packaging technologies and storage solutions- Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality Preferred Qualifications:- Knowledge of AutoCAD, VBA, and SQL at the intermediate level- Experience working with and managing third party vendors- Experience with Six Sigma, lean manufacturing- Bachelor's degreeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 76,600.00 - 114,900.00 USD annuallyUSA, NY, New York - 84,300.00 - 126,400.00 USD annuallyUSA, TX, Irving - 76,600.00 - 114,900.00 USD annually- Full Time
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Job DescriptionWant to help build Earth's leading e-commerce finance team? At Amazon, it's our goal to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. The US Consumables Finance team supports core Consumables category business (Health and Personal Care, Grocery, Beauty, Premium Beauty, Baby, and Pets) and a variety of fast-growing and highly impactful programs (e.g., Everyday Essentials, Subscribe and Save, Amazon Access, Climate Pledge Friendly etc). We are looking for an analytical, self-driven, and innovative leader who is able to distill complex problems into solutions that drive business insights and finance process improvement.This role is an opportunity to support key workstreams and controllership processes for both the Ambient Food and Beverage General Ledger and get really involved with shaping our business. You will partner closely with cross-functional teams to perform analysis, create metrics, and develop financial analysis that drive strategic business decisions for stakeholders. While this role is within US Consumables Finance, several of our mechanisms and workstreams extend beyond US Consumables resulting in high impact, complex and visible projects.The successful candidate in this role will have passion for innovation, possess strong analytical skills and attention to detail and an ability to work in a fast-paced and entrepreneurial environment. Key job responsibilities- Build reports and financial models to address difficult business questions across Ambient Food and Beverage GL- Own P&L analysis – analyze financial outputs, connect them with underlying input drivers, and translate them into insights for both categories with limited guidance- Proactively dive deep to ensure reporting accuracy and regularly audit your work, insisting on the highest standards- Identify incomplete or inaccurate data, determine root causes, escalate discrepancies, execute fixes, and partner on resolution- Perform financial reporting, ad-hoc data analysis, and financial modeling using a broad range of tools including Excel and SQL- Contribute to core financial processes for Ambient Food and Beverage including Annual Operating Plan, long range Strategic Plan and Weekly/Monthly/Quarterly Business Reviews- Design scalable solutions that automate reporting of key performance metrics and analysis to achieve business goalsA day in the lifeYou’ll collaborate with business, technical and finance stakeholders both within and outside US Consumables. You will be managing periodic reporting and planning, deep diving into data and dissecting complex problems. You’ll also help and collaborate with other global Consumables Finance teams to gain access to vital insights and drive scalable solutions.About the teamWe are an entrepreneurial team within US Consumables Finance supporting the Ambient Food & Beverage, Household Goods, Baby, and Pets businesses. We work in a highly collaborative environment. You will engage with partners in different areas throughout Amazon. Along the way, we guarantee that you'll learn a ton, have fun and make a positive impact on millions of customers. Basic Qualifications:- Bachelor's degree in finance, accounting or related field- 3+ years of tax, finance or a related analytical field experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 73,600.00 - 128,800.00 USD annuallyUSA, VA, Arlington - 66,900.00 - 117,100.00 USD annuallyUSA, WA, Seattle - 82,700.00 - 117,100.00 USD annually- Full Time
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Job DescriptionThis role can be located in one of our approved corporate offices in Seattle, WA. Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale on the world's largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon. In this role, you'll drive business growth, enhance vendor satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. Working with a supportive team, you'll implement tactical plans, provide strategic guidance, and contribute to continuous improvement initiatives that create measurable impact for both vendors and customers.Key job responsibilities• Partner with vendors to develop and execute strategic business plans across marketing, merchandising, and supply chain management • Analyze performance metrics and provide actionable recommendations to drive business growth and improve customer experience • Build and maintain collaborative relationships while serving as the primary point of contact for vendor needs • Guide vendors through Amazon's tools, policies, and growth opportunities while ensuring operational excellence • Contribute to process improvements and innovation initiatives that benefit the broader organizationA day in the life• Collaborate with cross-functional teams to resolve vendor inquiries and implement solutions • Review and analyze performance data to identify growth opportunities • Develop and present strategic recommendations to vendors • Participate in team meetings and knowledge-sharing sessions • Manage multiple projects while maintaining high service standardsAbout the teamAmazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. Basic Qualifications:- Bachelor's degree- Experience prioritizing and managing time effectively in dynamic environments- 3+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising • Demonstrated analytical and problem-solving capabilities • Experience with data analysis and presentation tools • Excellent written and verbal communication skills • Proficient in Microsoft Excel Preferred Qualifications:- Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packagesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 80,200.00 - 101,800.00 USD annually- Full Time
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Job DescriptionTo meet the growing demand for Amazon Operations in Customer Fulfillment (CF), the AI Program Strategy team is seeking a leader and experienced Program Manager to lead our Generative AI and automation initiatives. You will spearhead the development and implementation of AI solutions that transform our fulfillment operations, while maintaining our customer-first approach.As the thought leader, you will:- Develop comprehensive AI governance frameworks and documentation strategies- Create and maintain strategic roadmaps for AI implementation and automation initiatives- Communicate complex technical concepts to diverse stakeholders, ensuring alignment between business objectives and AI capabilities- Monitor and report on AI project success metrics, risks, and status updates- Lead the evaluation and implementation of emerging AI technologies and toolsThis role represents a unique opportunity to shape the future of Amazon's supply chain operations through innovative AI applications and automated solutions.Key job responsibilities- Drive the strategic vision and roadmap for implementing Generative AI and automation technologies across CF operations- Lead the development of an AI-powered Change Management framework, leveraging machine learning and predictive analytics to optimize stakeholder engagement and High Volume Event management- Architect and implement AI-driven solutions for process automation, operational efficiency, and strategic decision-making- Design and oversee the creation of intelligent documentation systems and knowledge bases using Large Language Models (LLMs) and other AI technologies- Collaborate with cross-functional teams to identify opportunities for AI implementation in training initiatives, process benchmarking, and strategic planning- Scale AI solutions across North American operations while ensuring consistent performance and reliabilityThis high-visibility role will pioneer Amazon's next-generation Supply Chain Planning process by incorporating AI and machine learning capabilities within the Operations organization. Basic Qualifications:- Experience in program or project management- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvementsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role: We are looking for an experienced, self-motivated, detail oriented Senior Build Engineer who has demonstrated ability to work in a fast-pace and complex software build environment. - Provide strategic direction and logistical support for IT-related activities to support operations and efficiency of the development organization. - Build, maintain and continuously improve an infrastructure for a multi-site development team including source code repository, build tools and scripts, continuous integration infrastructure, packaging and deployment tools. - Establish and maintain agile development toolset including tools for managing user stories and product defects. - Establish processes and tools to maintain code base integrity, including check-in validation rules and branch/merge processes. - Investigate and recommend best practices for maintaining code quality, including development of code metrics, code review workflows, code coverage measurement and the use of static and dynamic analysis tools. - Influence and drive operational excellence best practices within the organization.Key job responsibilities- Plan, create, and maintain large-scale software releases, libraries, and version control strategies across the organization, ensuring consistent and reliable delivery cycles.- Design, develop, and deploy robust CI/CD solutions that automate build, test, and deployment workflows across multiple teams and environments.- Architect tools, frameworks, and processes that enforce code quality standards, including static analysis, automated testing integration, and pre-merge validation gates.- Leverage and integrate AI capabilities to enhance developer productivity, automate repetitive engineering tasks, and continuously improve release workflows- Define and govern branching models (e.g., Gitflow, trunk-based development), merge policies, and repository hygiene standards across the organization- Maintain and scale build infrastructure Basic Qualifications:- 2+ years of test automation frameworks and tools building experience- 3+ years of non-internship professional software development testing experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in penetration testing and exploitability-focused vulnerability assessment- Experience in platform-level security mitigations and hardening for Linux and Windows Preferred Qualifications:- Knowledge of overall system architecture, scalability, reliability, and performance in a database environment- Experience with security in service-oriented architectures and web servicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionHow do you get items to customers quickly, cost-effectively, and—most importantly—safely, as fast as 15 minutes? And how do you do it in a way that can scale? Our teams of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers everyday and are excited for what’s to come.Still on the fence? Learn more about our program at: https://www.amazon.com/primeairCome take flight with us! Key job responsibilitiesWe are seeking an experienced Senior Technical Program Manager to drive critical initiatives across Prime Air's data collection organization. The right candidate will have both a strong technical background and demonstrated experience in technical management or program/product management. You will partner with engineers, TPMs, Operations Managers, and leadership to bring drone delivery to millions of customers around the world.Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.Lead cross-functional program execution, partnering with stakeholders to deliver projects on timeAnticipate bottlenecks, provide escalation management, and make tradeoffs balancing customer needs, business requirements, and technical constraints Break down large, complex projects into manageable pieces, develop functional specifications, and deliver them successfully and on timeCoordinate and plan across multiple teams, finding technical solutions that span services and applicationsIdentify and create mechanisms that raise the bar on quality and speed of deliveryGather high-quality requirements and drive toward optimal architectural outcomes Basic Qualifications:- 5+ years of technical program management working directly with software engineering teams experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually- Full Time
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Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs2. Providing technical guidance and troubleshooting support throughout project delivery3. Collaborating with stakeholders to gather requirements and propose effective migration strategies4. Acting as a trusted advisor to customers on industry trends and emerging technologies5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience as a technical specialist in customer-facing roles- Experience managing and delivering large-scale enterprise IT projects- • AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Preferred Qualifications:- Experience implementing AWS services in a variety of distributed computing environments- Experience managing executive customer relationships and key business stakeholders- Knowledge of compliance and security standards across the enterprise IT landscape- Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assetsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/dOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAre you excited by the opportunity to partner with Amazon’s business and engineering teams to identify risks, solve complex problems, and drive meaningful improvements? This role offers the chance to apply technical expertise, risk assessment, and data analytics skills while gaining exposure to a broad range of innovative businesses and technologies.We are seeking an experienced IT Audit Manager to join our Devices, Advertising, and Media & Entertainment Internal Audit team. In this high-visibility role, you will lead operational and technical audits across diverse businesses, providing independent insights that help strengthen controls, improve processes, and support sound decision-making.You will be responsible for planning, executing, and reporting risk-based audits, developing a deep understanding of complex business processes, technologies, and regulatory requirements. Working closely with engineers, product leaders, and business stakeholders, you will evaluate risks across operations, compliance, policy, and technology, and translate those risks into practical, business-focused recommendations.Success in this role requires strong analytical, project management, and communication skills. You must be able to navigate ambiguity, influence stakeholders, and communicate complex issues clearly to senior leadership while driving alignment on effective risk mitigation strategies. You need to be a good coach and mentor and deliver through people, as for every audit/project, you will be managing a small team of auditors.We value intellectual curiosity, sound judgment, creativity, and a bias for action.Travel of up to 10–20%, including international travel, may be required.Key job responsibilities- Is an excellent project manager who can work independently to conduct audits from beginning to end, manage stakeholders, and often managing multiple projects at the same time.- Results-oriented leader ability to motivate, manage, and drive consensus across diverse teams- Has exceptional analytical skills to identify problems and work on process to address the root cause of the problems.- Is able to prioritize effectively and drive cross-functional remediation efforts focusing on the highest risks and ensure problems stay fixed.- Is able to dive deep to identify root cause of control gaps, inefficiencies and exceptions.- Delivers on the highest standards by challenging assumptions and supporting with data.- Can identify opportunities to improve, automate, standardize or simplify Internal Audit tools and processes.- Is able to support and advocate for a culture of risk management, strong controls, and effective operations.- Is an excellent writer who can succinctly communicate complicated technical issues.- Can quickly become familiar with stakeholders business challenges and risks and act as a trusted advisor to them while leading change, dealing with ambiguity among cross functional teams.A day in the life• Lead a portfolio of audits: Plan, scope, and deliver multiple concurrent audits and advisory engagements across different business areas, balancing depth with efficiency and adapting to shifting business priorities.• Own the audit roadmap for your sub-portfolio: Conduct continuous risk assessments across your business areas, identify the highest-impact audit topics, and influence the team's annual audit plan.• Manage and develop auditors: Direct the work of audit teams, including Senior IT Auditors and IT Auditors. Coach team members, set the bar for quality, and grow the next generation of audit leaders.• Understand the business behind the systems: Develop and maintain a clear view of how products and platforms operate, generate value, and scale — and where failures would have the greatest impact on customers, revenue, regulatory standing, or operations.• Assess risk in context: Evaluate areas such as access management, data security, system reliability, software development practices, and emerging-technology controls — focusing on what truly matters to the business rather than applying controls mechanically.• Use data to inform conclusions: Apply analytical thinking and direct (or oversee) data analysis to identify trends, validate controls, and support risk assessments at scale.• Translate technical and business issues into business impact: Clearly articulate how risks affect customers, revenue, regulatory exposure, or operational performance — for audiences ranging from engineers to the Audit Committee.• Influence and partner with senior stakeholders: Build standing relationships with VPs, Directors, and senior engineering leaders. Drive alignment on risks and on practical, scalable solutions, including where stakeholders push back.• Drive meaningful outcomes: Ensure audit findings lead to real improvements, not just reports. Hold a high bar for closure and validate that risks have been mitigated.• Raise the bar for the team: Contribute to audit methodology, team operating mechanisms, and the development of audit standards across DMAAC and broader Internal Audit.About the teamOur teams leads Internal Audit for the new and fast growing businesses of Amazon - Devices, Advertising, Media & Entertainment, AGI/Annapurna and all the Corporate Functions. We audit across a wide gamut of business risks spanning Financial, Regulatory, Reputational, Operational & Technical Efficiency. Basic Qualifications:- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level- Bachelor's degree in Computer Science, Computer Engineering, Economics, Engineering, Information Management, Information Systems, or other related discipline- 8+ years of experience in roles involving technology and commercial/financial acumen, finance/tech business partnering, IT audit, risk management, information security, business or tech consulting or related fields. Preferred Qualifications:- 10+ years of experience in IT audit, risk management, information security, technology consulting, or related fields.- Master's degree across Engineering and Financial/Economics disciplines- Familiarity with modern technology environments (Cloud, distributed systems, data platforms) and Experience with AI/ML systems, including generative AI tools and platforms.- Experience using data and analytics to drive business decisions and business outcomes- Experience in consulting, Big 4, or large technology companies.- Relevant certifications (e.g., CISA, CIA, CPA, CISSP), Understanding of control frameworks (e.g., COSO, COBIT, ISO, NIST), with a pragmatic approach to applying them.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 121,200.00 - 163,900.00 USD annually- Full Time
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Job DescriptionAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. As a Wireless Systems Engineer, you will innovate, design and build best in class connectivity solutions. You will work on Wi-Fi, Bluetooth BR/EDR, BLE and 802.15.4 based technologies such as ZigBee and Thread. You will work closely with the hardware, software, operations, quality assurance teams and silicon partners to make our products a reality. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. Key job responsibilitiesAs an Antenna Design Engineer, you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. You will work closely with an internal inter-disciplinary team and outside partners to drive key aspects of product definition, design, optimization, implementation and test. You must be responsive, flexible, attentions to details and able to succeed within an open collaborative peer environment.In this role, you will be responsible for the development and integration of Antenna systems into products, including:Define antenna concepts and requirements during product definition Lead antenna design, optimization, implementation and validation across product programs Identify, debug and resolve system level Antenna-RF issues Achieve all regulatory and performance goals for OTA performance Support the operations team for Antenna manufacturing test Support the sustaining team for Antenna sustaining and field issues Work within a project team and take responsibility for the Wi-Fi, BT implementation Characterize and debug desense and EMI issues to meet requirements Mentor team members.This position will require international travel Basic Qualifications:- Experience designing small form factor devices- Experience in prototyping with large-scale data analysis applications in complicated systems- 7+ years’ experience in antenna design related to 5G-LTE technologies, Wi-Fi, and Bluetooth, IOT products- Expert in simulation tools like CST, HFSS, ADS etc. Preferred Qualifications:- Experience in wireless system design and architecture, system integration, and RF system analysis- Ph.D. degree in antenna, EM and related fields- Experience designing small form factor device, work on- Full Time
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Job DescriptionThe Creators team goal is to make Amazon the Earth's most desired destination for commerce influencers and their content. We are a team of innovators that tackle difficult problems, and are laser-focused on building and enhancing products and experiences that drive growth for Creators. We seek to strengthen creators' sense of community, fandom, credibility, and provide positive feedback loops. The Creators Business Development team collaborates with strategic customers to build new, industry-specific partnership opportunities that directly impact and transform the way our Creators can partner, create, and earn at scale. We are looking for candidates who are passionate about the influencer space, have strong ownership, think big, and ability to drive data driven insights. In this role, you will work directly with creators while helping to optimize processes to support their success-helping them reach new audiences, create content that resonates with shoppers, and earn through Amazon. Key job responsibilities-Identify and engage with high potential affiliate ready influencers to drive their participation in the Amazon Influencer Program.-Develop and execute influencer partnership strategies to leverage their reach and influence in inspiring customers during their purchase journey and promoting the creation of commerce content.-Define and implement incentive plans and engagment intitiatives for influencer partners, ensuring growth is achieved within established financial guardrails and budgetary constraints.-Collaborate with internal teams to maximize the visibility of influencer content across Amazon marketing channels, maximizing return on investment and inspiring customers.-Utilize an analytical approach to prioritize opportunities, assess business impact, and regularly report progress and outcomes to senior stakeholders.-Lead projects aimed at advancing best practice sharing, process refinement, and generating innovative ideas for influencer marketing strategies.-Collaborate closely with Amazon internal teams to provide support for strategic Amazon businesses and growth initiatives related to influencer marketing.-Support with Creator questions and program challenges, using AI to drive process optimization.A day in the life-Support with recruitment pipeline generation and tracking; helping to identify high potential influencers to scale the program.-Pull performance analytics and lead the WBR, MBR data inputs for the managed influencer program, integrating AI to optimize performance analysis.-Organize and define education and engagement mechanisms to drive influencer adoption and growth. Basic Qualifications:- Bachelor's degree in a relevant field or equivalent work experience- At least a couple of years of industry (non internship level) relevant experience- Experience in exceeding quota and key performance metrics- Experience with business development, partnership management, or sourcing new business- Experience in Excel and PowerPoint Preferred Qualifications:- Experience and record of success in an outbound account management or prospecting role in B2B environments, preferably in a solution/technology-related environment- Experience using Salesforce.com at an advanced level including the development of dashboards and reports, programing experience- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions- Bi-lingual in any EU5 country- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functionsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAs a Program Manager for Amazon Ads Brand Innovation Lab, you will be responsible for leading medium to large scale projects from initiation through delivery within larger business change programs. In this role, you will gather requirements from appropriate business owners, and internal partners, write clear and detailed functional specifications, prioritize programs, features, and drive technical scoping as needed. You are responsible for leading and developing complex global programs, projects, tests and research in order to drive programs across lines of business (LOB) to deliver customer-centric solutions that meet multiple stakeholder re. Utilizing program management and project management best practices, partnering with advertisers, sales, supply chain teams, finance, management, product and program stakeholders. The ideal candidate will have experience in gathering requirements from appropriate business owners, development of clear and detailed functional specifications and technical scoping as needed. The Program Manager will build relationships between teams where direct influence is required, serves as primary escalation point for project team members, and is able to balance trade-offs and priorities in order to drive multiple organization impact. The candidate will have experience in identification, selection, scoping and leading process improvement projects at a business level. In addition, the ideal candidate will have a track record of delivering results, developing and effectively utilizing metrics and key performance indicators (KPIs) and successfully managing risks, requirements and stakeholder expectations.This position requires a customer-centric, solution-oriented candidate with a combination of experience developing and leading for leading medium to large scale projects, and an analytical mindset to develop solutions that are organized and simple to understand. This is a highly visible position that will interact at all levels across multiple lines of business. Become part of this unique opportunity to make history defining the evolution of advertising.Key job responsibilitiesThis role will be responsible for the optimization of procedures, process, and best practices. You will be responsible for the execution of a defined strategy that can require tailored adjustments to production or deployment plans which use your knowledge and skills to decide which changes are most effective to satisfy goals. • You will design short and long-term solutions across both internal and external teams, including supply chains, delivering on campaigns in partnership with other teams, with limited oversight or guidance.• You influence your team and you will work often across internal and external teams to meet goals.• Working on multiple projects at once will be standard and at times, you may work on a program-scale deliverable.• While your work is tactical, you are learning to be strategic.• You will identify and define risk-mitigation contingencies and define how to capitalize on their opportunities.• You represent the interests of the Amazon Ads organization, advertisers, and our end-customers with partners and encourage vendors to prioritize these initiatives without introducing new costs, complexities, or risks.• You are able to understand and manage difficult efforts and you use your knowledge to communicate clearly with your customers/partner teams/stakeholders. • You are able to mitigate immediate risks and determine when to escalate problems/issues that arise. • You're responsible for effectively managing your time and making trade-offs between time vs. quality vs. resources. About the teamAt Amazon Ads Brand Innovation Lab, we operate across a complete cycle of innovation, from incubation to iteration, and integration, where we integrate our innovations into complete products or features. In the earliest stage, we incubate first-of-their-kind, strategically significant programs which utilize multiple aspects of Amazon's canvas, from Prime Video to Amazon Music, Devices, Stores, and much more. We're looking for an accomplished program manager to play a vital role on the Brand Innovation Lab team across all verticals. Basic Qualifications:- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe Carrier Services Strategic Programs team is seeking a detail-oriented and process-driven Program & Operational Excellence Specialist to serve as the operational backbone of the team. This individual will own the team's governance cadence, initiative tracking, and continuous improvement engine — ensuring the team's operational guidance technology and process improvement initiatives move from ideation through delivery with rigor, visibility, and cross-functional alignment.This role is the connective tissue between strategic planning and tactical execution. The specialist will facilitate daily stand ups and monthly consolidation sessions, maintain initiative health dashboards, coordinate shared AI/ML infrastructure requirements across multiple tech builds, and drive process standardization that enables the team to scale without adding complexity.Key job responsibilitiesGovernance - Facilitate daily stand-ups (15-min time-boxed), monthly goals cycles (planning, grooming, retrospectives, reviews) - Own and maintain the team's initiative tracking system (Asana intake, SharePoint dashboards, monthly report out sessions) - Ensure all annual initiatives have complete intake fields (Prior Year, Financial Impact, CAPEX, Tech Dependency, Analytics Dependency, P&L Impact) - Prepare and distribute pre-read materials for leadership reviews, MBRs, and QBRs - Document action items, decisions, and escalation paths from business reviews - Maintain RAID log (Risks, Actions, Issues, Dependencies) across the initiative portfolio - Own meeting cadence calendar and ensure cross-team scheduling alignmentInitiative Coordination - Serve as the coordination point for the team's technology and process improvement initiatives across all team members - Track initiative status, blockers, and cross-team dependencies on a weekly cadence - Coordinate shared AI/ML infrastructure requirements across AI Hotspot, AI Compliance Assistant, AI BT Capping, and ACO initiatives - Facilitate tech intake submissions and follow-up with cross functional teams - Maintain initiative-to-pillar mapping and strategic alignment documentation - Prepare initiative status summaries for leadership review and visibilityOperational Excellence - Create and maintain comprehensive SOPs for the Carrier Services team. - Identify and implement 1-2 process improvements per monthly goals cycle based on data - Establish and maintain baseline metrics dashboard - Drive adoption of standardized templates, checklists, and tracking mechanisms - Maintain team knowledge base of common impediments and resolution patternsCross-Functional Stakeholder Management - Coordinate with 3+ cross-functional teams (Tech, Product, Operations, Finance, Analytics) - Build and maintain relationships with key stakeholders across multiple cross functional teams - Facilitate cross-team dependency resolution within 3 days average - Represent initiative status in program-level reviews and dependency mapping sessionsBusiness Review & Reporting Support - Support weekly, monthly, and quarterly business review preparation with data pulls and narrative drafts - Coordinate Newsletter content and distribution - Manage team SharePoint site, document repositories, and communication channels - Track and report initiative-level financial impact metrics - Coordinate with Finance POC to ensure initiative business cases are currentA day in the lifeAmazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAmazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our capacity plans enable our supply partners to deliver as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class end to end global supply strategy. This is a great opportunity for a highly motivated individual looking to innovate and execute on the above strategy and accurate planning will be critical to serving our customers. Come join us. Basic Qualifications:- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders- Experience coordinating between technical teams, peers and business stakeholders Preferred Qualifications:- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience- Bachelor's degree- Experience with SQL- PMP certification, or SCRUM/Agile, SAFe certificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 25.00 - 32.00 USD hourlyUSA, TN, Nashville - 22.00 - 29.00 USD hourlyUSA, WA, Bellevue - 25.00 - 32.00 USD hourly- Full Time
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Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history. Come help us create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT). Talent Acquisition Tech (TA Tech) is looking for a Sr. HR PM, Business Operations to own Rhythm of the Business (ROB) mechanisms and special projects. The Business Operation’s primary purpose is to transform the organization to drive efficient, high visibility work that maximizes organizational impact. Through the establishment and inspection of structures and mechanisms, we drive impact of product and service management, goal achievement, business change management, communications, and organizational design. As a centralized support across all organization verticals, our initiatives and mechanisms enhance and accelerate time, information, and decision-making efficiency for the organization. Key job responsibilities• Develop mechanisms to measure success and adoption of the initiatives within the business.• Lead change management with stakeholders on business operations processes and procedures to ensure successful implementation.• Develop deep knowledge of business operations tools used on a regular basis including applications such as Asana, Permissions, WorkDocs, Wiki, and Quip.• Maintain and deliver a cadence of cross-customer meetings, weekly, monthly, quarter business reviews, dashboards and status reports for cross-team coordination and executive update.• Prepare and present findings and recommendations to the senior management team in regular business reviews• Engage with product, TPM, and development teams to correct process gaps Basic Qualifications:- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field- 5+ years of HR, talent acquisition, management consulting, or project/program management experience- Experience communicating complex concepts clearly and persuasively to different audiences- Experience manipulating data in Microsoft Excel, and in MS Office including Word and Outlook- Experience in making data driven business decisions Preferred Qualifications:- Experience leading and influencing the data strategy of your team or organization- Experience working across functional teams and senior stakeholdersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 125,800.00 - 170,200.00 USD annually- Full Time
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Job DescriptionWe are seeking a proactive and detail-oriented Strategic Programs Administrator to execute and scale the Carrier Services portfolio of carrier-facing programs — including Deals & Discounts (D&D), Supplier Development & Impact (SDI), and Gear Up. This individual will manage vendor relationships, administer carrier certification systems, execute marketing and promotional initiatives, and ensure carriers have seamless access to the benefits, resources, and growth opportunities available to them.This role is the execution engine of the Strategic Programs portfolio. The administrator will own the day-to-day operations that directly impact carrier cost savings, disadvantaged supplier spend goals, and network growth — translating program strategy into tangible carrier outcomes across four pillars: Cost, Liquidity, Network Growth, and Carrier Experience.Key job responsibilitiesDeals & Discounts Program Execution - Support the execution of promotional strategies by coordinating check-ins with vendor partners, tracking promotion timelines, and ensuring end-to-end implementation across relevant systems and channels - Conduct outreach to prospective vendor leads to support pipeline development and expansion of the D&D portfolio - Execute vendor agreement workflows through contract execution platforms (Contract Central) and internal approval tools, ensuring compliance and accurate record-keeping - Coordinate vendor data sharing processes, including the preparation and distribution of carrier accounts to and from vendor partners, in accordance with data governance standards - Collect and consolidate vendor performance metrics on a weekly and monthly basis into standardized reporting formats for leadership review - Administer account management processes that enable carriers to access liquidity and financial support programs, including troubleshooting account issues and facilitating timely resolutionsProgram Administration - Administer KYC (Know Your Carrier) system for disadvantaged-owned business certification tracking - Manage certification issue dates, expiration dates, and renewal workflows - Support reporting automation for carrier certification metrics to identify trends and enable targeted campaigns - Coordinate data deep dives, prime prep, and certification verification processes - Support global expansion coordination (EU RSP, UK guardrails, cross-regional alignment) - Facilitate carrier engagement initiatives (Project S.O.A.R., WBENC conference coordination, carrier information sessions)Content Management & Marketing - Create, update, and maintain program landing pages and digital content using internal content management systems, ensuring all carrier-facing information is accurate, current, and accessible - Manage landing page translation requests for new and updated content to ensure program materials are available across all supported languages and markets - Execute marketing initiatives that drive awareness and adoption of D&D offerings, partnering with internal stakeholders to develop and deploy campaigns aligned with program strategy - Prepare and distribute the program newsletter on a regular cadence, curating content that highlights new vendor offers, program updates, and resources relevant to Relay carriersCarrier & Vendor Engagement- Serve as a shared point of contact for carrier communications, responding to inbound inquiries and routing escalations appropriately - Support the planning and execution of the Relay Roadway vendor roadmap series, coordinating logistics and materials - Maintain vendor partner relationship cadence (weekly/monthly check-ins per partner SLA) - Coordinate carrier information sessions and engagement eventsReporting & Program Operations - Maintain and update program dashboards, ensuring KPIs are current and accurately reflect program health across all four pillars - Monitor program operations to identify process gaps and recommend improvements - Manage multiple workstreams simultaneously across internal and external stakeholder groups - Track program-level financial metrics including carrier spend, vendor performance, and cost savings attributionA day in the lifeAmazon Benefits:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAmazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our capacity plans enable our supply partners to deliver as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class end to end global supply strategy. This is a great opportunity for a highly motivated individual looking to innovate and execute on the above strategy and accurate planning will be critical to serving our customers. Come join us. Basic Qualifications:- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements Preferred Qualifications:- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience- 1+ years of management experience- Bachelor's degree- Experience with SQLAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 22.00 - 29.00 USD hourly- Full Time
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Job DescriptionWe’re seeking for an experienced Operations Supervisor/Process Assistant to join the team of our Fulfillment Center at Morebank.The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path which may include receive, stow, pick, pack or ship.Key job responsibilities:- Support and work in Inbound and other departments as required- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties- Providing coverage for Area Managers- Providing policy follow-up, attendance tracking (duties do not extend to discipline)- Tracking and reporting of ATS/labor hours- Assisting the floor as an associate resource, training associates and verifying SOP compliance- Ensuring successful area performance, through tracking, reporting and feedback of associate performance- Participating in Operational Excellence initiatives in some capacity- Fully understanding workflow and daily production goals- Assisting in keeping work area clean and organised- Identifying and addressing safety hazards within the work area- Coaching associates to work safely at all times - Referring all job injuries immediately to area manager Basic Qualifications:- Experience in team leadership- Experience managing inventory in warehousing, retail or distribution setting- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)- Availability to work 38 hours+/week, and overtime as required Preferred Qualifications:- Experience in management directly- Experience in performance metrics, process improvement, and Lean methodologies- Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodationAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job Descriptionオペレーションズテクノロジーソリューションズ部門(以下OTS)ではITサポートチームをリードしていただけるマネージャーを募集します。このチームは急成長を続けるアマゾンにおいてお客様によりよいサービスを提供し続けるために必要不可欠な配送スピードとクオリティを支えるITシステムをサポートします。 主なミッションは各拠点で現場を支える IT Manager のマネージメント、トラブルサポート、国内外のProjectの推進です。障害発生時には配送センターの現地オペレーション担当、海外のエンジニアリングチーム等との連携を取りながら、最短時間で解決できるようサポートします。 チームのマネージャーとして、 Amazonの物流ネットワークを支えるITインフラの管理運用チームのリーダーとして、グローバルスケールでの技術革新とオペレーショナルエクセレンスを実現していただきます。 全ての障害に関して、社内のカスタマーに経緯の報告及び原因、修正の適用について説明責任を持ちます。また、海外のITリモートサポートチームとも連携し標準化されたサポート手順の導入を行うことによりさらに効率的なサポートの提供を目指します。 これらの日々の障害対応に加え、新規サイトローンチを含む多くのITプロジェクトにおいてオンサイトで実施可能なシステム構築、工事関連、ベンダー管理等の作業・報告業務も行います。 本マネージャーはSr.Managementと連携を取りながらIT内外の各チームと連携を取りプロジェクトを成功に導きます。配送センターを拠点とするサポートエンジニアチームをリードしてスタッフ採用しかつ教育を行うことも重要な役割の1つです。当ポジションはAPAC OTSの一員として活動します。APACは日本、インド、オーストラリア、シンガポールで構成される組織です。多様な文化や環境の中で、グローバルな視点を持ちながら日本の物流拠点のIT運営を統括し、リーダーシップを発揮していただく、やりがいのある役割です。 The Operations Technology Solutions (OTS) organization is seeking a manager to lead our IT support team. This team supports the IT systems that ensure the delivery speed and quality essential to providing an exceptional customer experience at Amazon, a company experiencing rapid and continuous growth. The primary mission of this role includes managing on-site IT Managers who support daily operations at each facility, providing troubleshooting support, and driving domestic and international projects. When incidents occur, you will coordinate with on-site operations staff at delivery stations and overseas engineering teams to ensure issues are resolved in the shortest possible time.As the team manager and leader of the IT infrastructure management and operations team that supports Amazon's logistics network, you will drive technological innovation and operational excellence on a global scale.You will be accountable for reporting the status, root cause, and remediation of all incidents to internal customers. You will also collaborate with overseas IT remote support teams to implement standardized support procedures, aiming to deliver increasingly efficient support. In addition to daily incident response, you will be responsible for on-site system deployment, construction-related coordination, vendor management, and associated reporting across numerous IT projects, including new site launches. This manager will work closely with Senior Management to coordinate with teams both within and outside of IT to drive projects to successful completion. Leading the support engineer team based at delivery stations—including recruiting and developing staff—is also a critical aspect of this role.This position is part of the APAC OTS organization, which encompasses Japan, India, Australia, and Singapore. In this rewarding role, you will oversee IT operations across Japan's logistics sites while maintaining a global perspective within a diverse, multicultural environment, demonstrating strong leadership throughout.Key job responsibilitiesIT保守作業とトラブルシューティングの品質管理、プロジェクト管理とチーム統括、ITバジェットの開発と管理、スタッフィングとシフト管理、IT業務プロセスの継続的改善の推進、24時間365日稼働する生産環境で、複雑なハードウェア、ソフトウェア、サーバー、インフラの問題解決を通じて、各拠点の円滑な運営をサポートの提供する。本ポジションでは、技術的知見(テクニカルエクセレンス)とビジネス感覚を兼ね備え、急成長するビジネス環境においてITリーダーシップを発揮できる人材を求めています。スピード感の早い環境下において、課題を特定・解決へと導く実行力が必要不可欠です。 This role encompasses quality management of IT maintenance operations and troubleshooting, project management and team oversight, as well as IT budget development and management. The manager will also be responsible for staffing and shift management, and for driving continuous improvement of IT operational processes. In a 24/7 production environment, you will support smooth operations at each site by resolving complex hardware, software, server, and infrastructure issues.This position requires an individual who combines technical excellence with strong business acumen and can demonstrate IT leadership in a rapidly growing business environment. The ability to identify challenges and drive them to resolution with a strong sense of urgency in a fast-paced environment is essential.A day in the lifeAs a manager for the Japan region, your day revolves around team management, participating in OTS regional meetings and regular syncs with Fulfillment Centers to assess on-site needs and deploy optimal solutions. You drive swift incident response and address customer requests through KPI monitoring, collaborating closely with site leaders and the Japan Business Director. Active participation in safety initiatives is expected. This role demands technical leadership rooted in IT infrastructure expertise, combined with strong stakeholder relationships, to establish a sustainable operational framework balancing safety and efficiency in a dynamic business environment.About the teamAs part of OTS (Operations Technology Solutions), a global organization, this team manages complex IT environments—hardware, software, servers, and network infrastructure—to ensure smooth operations across 24/7 Fulfillment Centers. The role requires balancing global standards and initiatives with the unique needs of local sites, coordinating across time zones with international teams while overseeing multiple Fulfillment Centers in Japan. As the Japan IT team leader, you will make decisions informed by each site's operational realities and internal customer needs, driving execution with the flexibility to adapt to diverse and evolving requirements. Basic Qualifications:- Education & Language: Bachelor's degree in Engineering/CS or equivalent experience; business-level Japanese and English proficiency (TOEIC 800+)- IT & People Management: 3+ years of IT management experience in logistics/mission-critical environments, including people management (team development, performance management, and stakeholder collaboration)- Technical Expertise: Hands-on experience in Linux/Unix, Windows, network infrastructure (L2/L3), and system architecture; specialized expertise in at least one area (network design, Linux admin, Microsoft, or CISCO)- Leadership & Business Acumen: Demonstrated trust-building, decision-making in ambiguous situations, IT budget planning, project management, and effective collaboration with global teams; strong ownership and adaptability- Work Flexibility: Willingness to travel domestically/internationally and relocate as needed Preferred Qualifications:- Advanced Education & Certifications: MBA or Master's degree in a technical field; ITIL/Prince2 certifications- Senior Management Experience: 3+ years managing manager-level staff; track record of leading global IT projects; practical knowledge of service delivery, SLA management, and IT asset lifecycle management- Technical Depth & Innovation: Deep understanding of core internet technologies (DHCP, DNS, TCP/IP); experience designing and implementing automation systems; ability to stay current with emerging technologies- Global & Cross-Cultural Leadership: Business-level English proficiency; experience in global organizations; cross-cultural team management; ability to build inclusive environments leveraging diverse perspectives- Growth Mindset & Execution: Action-oriented problem-solving; strategic thinking with meticulous execution; passion for process innovation through automation; commitment to continuous personal and team developmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.We are looking for an excellent Data Engineer who is passionate about data and the insights that large amounts of data sets can provide. You should possess both a data engineering background and a business acumen that enables you to think strategically. You will experience a wide range of problem solving situations requiring extensive use of data collection and analysis. The successful candidate will work in lock-step with BI Engineers, Data scientists, ML scientists, Business analysts, Product Managers and other stakeholders across organization. You will: - Develop and improve the current data architecture, data quality, monitoring and data availability. - Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning - Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business. - Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers - Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. AWS Global ServicesAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Basic Qualifications:- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 132,100.00 - 178,800.00 USD annually- Full Time
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Job DescriptionEqual parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across Brazil. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Key job responsibilities- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceAdditional Responsibilities- Work both strategically and tactically- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholdersA day in the lifeReview metrics of DSPs to find root causes on several defects.Write documents to ask for resources, support, guidance from leadership.Discuss opportunities to improve quality of DSPs.Work with BI teams to improve automation on information for analytics.Meet with DSPs to explain the metrics they need to deliver.Dive deep on defects that affect DSP experience.Travel (40% of the time); the role is based out of our Recife office, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in markets.About the teamAs custodians of the Delivery Service Partner (DSP) Program, the Latam Business Coach (BC) organization is dedicated to helping Amazon improve the quality of our last-mile delivery network in Latin America. Business Coaches work to ensure DSPs are providing reliable capacity to the network and achieving strong performance outcomes while enabling an exceptional DSP experience . Basic Qualifications:- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar- Bachelor's degree- Speak, write, and read fluently in English. Preferred Qualifications:- MBA, or Advanced degree- International Coach Federation Credentialed (ACC/PCC/MCC);- Experience working with or owning a small business.- logistics operations experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 20+ employees- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Ontario - 72,500.00 - 90,900.00 USD annually- Full Time
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Job DescriptionAmazon Robotics is looking for an experienced System Development Engineer to join our Imperium Network Device Lifecycle Management team in Austin. In this role you will be solving challenging problems and developing scalable, high-performing solutions that require minimal long term sustaining and development. Our team is accountable for software managing the lifecycle of network devices in global fulfillment centers; our systems span over 100,000 Amazonians and hundreds of thousands of IP enabled devices.In this role, you will partner with peer Software, System and Network Engineers globally to develop simple and efficient technology that enables Amazon’s fulfillment network. You will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions. Technicians and Engineers worldwide will look to you for mentorship, guidance and solutions to complex business problems that are truly unique to Amazon. We value performance, simplicity, and scalability in our designs. In your day-to-day work you will focus on automation of complex tasks to allow our business to scale with customer demand, and let your fellow network engineers to focus on complex problems rather than mundane tasks.Key job responsibilitiesAs a System Development Engineer at Amazon, you will take your technical experience to create new and enhance existing frameworks for managing network devices' lifecycle at Amazon fulfillment centers, such as new device provisioning or software updates. These critical frameworks will make it faster and easier for customers to manage these network devices at scale. If you have a passion for network management applications, and making generic toolkits, this is an ideal position for you. This role will allow you to push the boundaries by thinking big of what customers can do by driving efficient and scalable solutions. You will be challenged to create OS agnostic services and tools, while also optimizing for performance and ease of use by customers.Ideal candidates will use their experience to clearly communicate and translate requirements into elegant solutions. You will work in a reactive, flexible and partnering peer environment.A day in the lifeYou will be a part of an agile development team following innovative best practices in software development where you will work on technical designs, architecture and coding. To build our applications, you will interact with network engineering teams to gather requirements, provide technical solutions and develop the software that are required in defining our next generation products.Amazon offers a full range of benefits that assist you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur team exists to enable network engineers to self-serve manage the lifecycle of network devices running in all fulfillment centers. We are accountable for delivering application frameworks and foundational pieces that are critical for device management and we do so by showing the utmost customer obsession. As a part of Network Device Lifecycle Management team, you’ll get to interact and work with multiple teams to develop an ecosystem end to end covering product conception to shipping on the vast number of Amazon devices in the field. Basic Qualifications:- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience in automating, deploying, and supporting large-scale infrastructure- Experience with CI/CD pipelines build processes- Bachelor's degree in computer science or equivalent- 2+ years of non-internship professional software development experience Preferred Qualifications:- Experience building services using AWS products- Experience with distributed systems at scale- Experience in networking, storage systems, operating systems and hands-on systems engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Austin - 129,200.00 - 174,800.00 USD annually- Full Time
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Job DescriptionAbout Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid.AWS customers are looking for ways to transform their businesses and solve their own complex business challenges with machine learning (ML) technologies in the cloud. AWS is leading the way in providing customers with end-to-end machine learning platforms such as Amazon SageMaker.Would you like to be part of a team shaping the future of the IT industry through responsible and innovative use of Artificial Intelligence? Amazon Web Services (AWS) is advancing the next evolution of cloud computing with AI technologies. We are seeking a Senior AI Sales Specialist who brings strong technical AI knowledge together with a customer-centric, outcome-focused approach to revenue growth.This role partners closely with customers to understand their goals, translate complex AI capabilities into clear business value, and support successful AI adoption at scale. If you enjoy collaborating with diverse stakeholders, communicating technical concepts with clarity, and contributing to long-term customer success, we encourage you to apply.AWS Global Sales supports customers of all sizes across the region to innovate and grow in the cloud. As organizations increasingly adopt foundation models, large language models (LLMs), and agentic AI, we are expanding our team of sales professionals. We are seeking professionals who can help customers identify and prioritize AI use cases to create AWS opportunities, build sustainable pipelines, and guide customers through complex AI adoption journeys.Key job responsibilities• Sales & Revenue Contribution: o Support the achievement of sales targets by developing and maintaining a healthy pipeline and guiding customers through end-to-end sales cycles, from discovery through to agreement;o Create detailed account plans and territory strategies in partnership with internal teams, while maintaining accurate forecasting using CRM tools;o Collaborate with customers to identify and qualify high-impact AI use cases aligned to their business priorities and strategic objectives.• Sales & Solution Advisoryo Act as a trusted advisor on AWS AI services, helping customers understand potential outcomes, value, and return on investment;o Lead technical discovery sessions and contribute to demonstrations, proofs of concept, and solution design, including model selection, fine-tuning, and deployment approaches;o Provide guidance on model evaluation, responsible AI practices, governance considerations, and relevant compliance requirements.• Customer Engagement & Market Developmento Build and maintain strong relationships with decision-makers and executive stakeholders through a consultative, collaborative approach;o Partner with internal teams to deliver workshops, enablement sessions, and solution reviews that support customer learning and adoption;o Share customer insights and feedback with AWS AI product teams to help inform product direction and improvements.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Experience positioning and selling technology to new customers and in new market segments- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business- • 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- • Ability to design high-level AI technical architectures and present AI workflows to both business and technical stakeholders- • Proven track record in engaging with C-Suite contacts in customers communicate and present with impact towards agreed project outcomes. Preferred Qualifications:- • Demonstrated ability to thrive in ambiguous, fast-paced environments with a 'roll up your sleeves' approach to problem-solving- • Track record of success driving adoption of new and disruptive technologies within Enterprise accounts.- • Track record of consistent territory growth and sales quota attainment- • Experience working as a Co-Prime Seller in a matrixed team environment- • Experience selling AI solutions, including competitive or complementary products in the marketOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon's Ops Tech Design Execution Team are looking for an experienced Telecoms Design Program Manager / Telecoms Design SME. You will be responsible for project management of IT infrastructure design and delivery programs for both new and existing Amazon logistics operations buildings of varying sizes. You will bring deep telecoms infrastructure expertise to every project — acting as a technical authority on structured cabling, wireless, and physical network design — while coordinating design requirements across internal teams and external vendors.You will influence global best practices by driving collaboration with multi-disciplinary stakeholders to identify opportunities in both design and deployment processes. You will influence, advise on, and develop innovative design practices, processes and products for standard and custom infrastructure programs. You will contribute to the team's QA/QC frameworks, support the adoption of AI-driven tooling and automation, and help establish the dashboards and metrics that give leadership visibility of design quality and throughput.The successful candidate will possess a proven background in IT infrastructure design and consulting — not just managing telecoms projects, but designing telecoms solutions. The ideal candidate will hold a BICSI RCDD credential (or equivalent) and bring hands-on expertise in structured cabling systems (copper, fibre, wireless) and relevant standards (BICSI, TIA/EIA, ISO/IEC). You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast-paced and ambiguous environment, having strong judgment and negotiation skills.This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimisation and telecoms design vendor management. The ideal candidate will be proficient in the use of Autodesk design tools such as AutoCAD and Revit. You will partner with the ODX internal BIM design team as well as other Amazon teams on BIM (Building Information Modelling) integration and design templatisation. You will be agile and be able to effectively multi-task, working on multiple projects and deliverables simultaneously. You will have a successful track record in telecoms design delivery as well as innovating for your customers.Key job responsibilitiesYou must be able to work independently with occasional guidance and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors.Your duties will include:- Project managing telecoms design projects, coordinating design requirements with internal design team and managing key stakeholders including customers- Provide telecoms design expertise and technical input across programs — reviewing designs and resolving technical queries- Participate in design coordination meetings with other trades for clash detection and resolution- Lead or contribute to design reviews, supporting quality gates and acceptance criteria across building types, regions, and vendor teams- Utilise AutoDesk Revit to support elements of the design workflow- Support the team's QA/QC processes, including AI-driven quality checks and standardised review checklists- Contribute to the team's documentation library: SOPs, QC checklists, playbooks etc- Drive automation and tooling adoption- Support and mentor designers and BIM technicians with telecoms design expertise- Work on concurrent projects in multiple geographical locations- Act as a technical interface to stakeholders- Assist the project team with information exchange processes between internal and external customers- Provide coordination support for information requests during launch phases- Recording and reporting of key metrics to management- Minimum 25% travelling expectedYou will have the following key skills:- Deep technical knowledge of telecoms infrastructure design (structured cabling, fibre, copper, wireless)- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Demonstrated deep-dive data, analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to othersA day in the lifeThe successful candidate will work on ODX initiatives and goals to optimise the telecoms designs for our fulfilment centre network. You will work with internal Amazon and external vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for telecoms design technical escalations from within DPM but also the wider business.No two days look the same: you might be resolving a technical design query from a vendor in APAC in the morning, reviewing AI-flagged QC exceptions over lunch, and presenting a design standard update to a cross-functional forum in the afternoon. You will collaborate daily with BIM technicians, external design partners, TIPMs, and engineering teams across the globe.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!About the teamOTS Design Execution (ODX) is an internal telecoms design team within Operations Technology Solutions (OTS), and is a mix of program managers, BIM technicians, wireless design engineers, and technical specialists. Our mission is to provide physical telecoms and wireless design expertise across all programs — new builds, retrofits, expansions, and initiatives — increasing the quality of physical deployments against OTS engineering standards and reducing post-deployment defects.We work closely with internal Amazon teams and external design vendors globally to optimise designs, set standards, and drive innovation. The team is focused on telecoms design optimisation, design quality assurance, and vendor management. We are actively investing in AI-driven automation and tooling to streamline our workflows, reduce manual effort, and allow our engineers to focus on solving complex design problems rather than repetitive tasks. Basic Qualifications:- Experience in program or project management- 10+ years in telecoms design including cabling infrastructure design and deployment program management. OR- BICSI RCDD or equivalent qualification Preferred Qualifications:- IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.Are you passionate about helping top software companies accelerate their global innovation journey? Do you want to be at the forefront of Data, Analytics, and Generative AI transformation while supporting one of AWS's key Independent Software Vendor (ISV) partners?Amazon Web Services (AWS) is seeking a Senior Solutions Architect to join our ISV Team. In this role, you'll work hand in hand with customers to help them make the most of AWS Cloud capabilities to enhance their offerings and drive mutual customer success.Solutions Architects own the overall technical relationship between customers and AWS. As a trusted advocate, you'll help customers understand best practices around advanced cloud-based solutions and provide strategic guidance on how to optimize their platform on AWS. You will be at the crossroads of business and technology, engaging with customers at all stages of their cloud adoption journey and expansion.In this role, you will get to practice your creativity, linking technology to tangible solutions and collaborating with customers on the art of the possible. You will have the opportunity to define and design cloud-native reference architectures for data and analytics use cases that support customer's platform. You will also identify patterns and trends that can help accelerate innovation within customer's AWS environment.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.Key job responsibilities* Own the technical relationship with customers providing technical advocacy as they build and enhance their products on AWS* Participate in deep architectural and design discussions with customers to create world-class solutions built on AWS* Work with customers to understand their business needs and provide prescriptive guidance on how to leverage AWS technologies* Formulate and execute a strategy to drive adoption of AWS services within customer's platform* Author and contribute to technical publications such as whitepapers and proof of concepts that highlight AWS.* Build deep relationships with senior technical individuals at our customer to enable them to be cloud advocates* Capture and share best-practice knowledge amongst the AWS solutions architect community* Drive successful outcomes for both AWS and customers through technical enablementAbout the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications:- 5+ years of infrastructure architecture, database architecture and networking experience- Experience in a technical role within a sales organization- Experience working with end user or developer communitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


