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Job DescriptionThe Accreditation Risk Manager is responsible for monitoring, coordinating, delegating, and performing all annual and ongoing due diligence audits for the Pharmacy’s accreditations. They shall also ensure compliance with Amazon Pharmacy’s obtained accreditations along with oversight of related compliance and quality programs. The Accreditation Risk Manager will serve as the interpretive expert for the required accreditation standards applicable to their program, and support the Pharmacy in identifying new accreditation needs based on forward-looking business strategy. Basic Qualifications:- High school diploma or equivalent- Experience in project management including communication, planning, and documentation- Experience drafting policies, standard operating procedures, internal guidance, and legally-mandated letters- Knowledge of National Association of Boards of Pharmacy (NABP), Utilization Review Accreditation Commission (URAC), or other applicable regulatory experience- Passion for Pharmacy compliance best practices Preferred Qualifications:- Professional auditing qualification, or similar risk or compliance credentials- Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel)- Bachelor's degree or above- Experience working in a fast-paced, team environment- 12 months experience at Amazon Pharmacy or 12 months experience in a compliance or quality related role- Ability to travel frequently- ACHC knowledge- LegitScript knowledge- Certified Technician, or greater, with active and in good standing license and in domicile state as required by state BOPAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IN, Plainfield - 74,200.00 - 129,800.00 USD annuallyUSA, NH, Manchester - 74,200.00 - 129,800.00 USD annually- Full Time
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Job DescriptionAmazon’s North American Customer Fulfillment (NACF) Finance is looking for a Sr Financial Analyst supporting operational and functional leaders in AR within Amazon's Fulfillment Network. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.To join us on this journey, we are looking for a self-starter with strong data collection and modeling capabilities, a keen attention to detail, and ability to manage multiple projects effectively. This role has regular interaction with various stakeholders across Finance, Operations, and Supply Chain, providing reporting and business support for decision making that have an impact at a big scale. This role will require some technical expertise with SQL, Advanced Excel, and Quicksight to support the creation and design of reporting in the AR network.Key job responsibilitiesBusiness Finance Support:- Use solid financial knowledge and business acumen to build models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.- Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.- Provide analysis and recommendations to business leaders to support operational and growth business decisions and action plans.Controllership:- Own the reporting for a business area and may supervise or teach others in areas of building or maintaining the reporting.- Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- Develop and execute data analysis processes that are scalable and auditable.Communication:- Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.- Create effective business partnership with Finance partners and Site Leaders, manage competing priorities, and provide guidance during unexpected events.Team Leadership:- Take part in developing and mentoring activities, and leverage diverse perspectives.A day in the lifeNo day in Operations is ever the same! As a Senior Financial Analyst of the NACF team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Finance, Ops and Support teams to help make Amazon the Earth’s Best Employer: automation, reporting, and data driven analysis will encompass your days. You will be supporting multiple sites, so up to 20% Travel is expected throughout the year.About the teamThis role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree- Experience with advanced use of SQL for data mining and business intelligence Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAmazon Signage ships the #1-rated digital signage media player on Amazon and is expanding fast. Our customers are business operators across education (higher education and K-12), corporate communications (enterprise), retail, and restaurant/QSR, concentrated in the US.We are looking for a Business Development Manager to drive the customer-facing go-to-market motion across an assigned set of priority verticals as the business scales into its next phase — from one-time device sales toward durable, expanding customer relationships and software-led growth. Working within the GTM strategy set with your manager and senior BD partners, you will develop deep expertise in how your verticals buy, build the quantitative commercial case that wins and expands accounts, and run the structured discovery and pipeline discipline that turn customer conversations into closed and growing business.This is a direct-customer role — distinct from our partner-development and channel seats — for someone who pairs genuine customer instinct with developing analytical and narrative rigor: the ability to build a TCO or pricing case, track results against a measurable scoreboard, and bring well-formed product signal back from the field.Key job responsibilities- Drive the customer-facing GTM motion for your assigned verticals (higher education, K-12, enterprise/corporate communications, retail, restaurant/QSR), against pipeline, adoption, and expansion targets — executing within the strategy set with your manager and senior BD/GTM partners.- Build the quantitative commercial case for your accounts and verticals — TCO, ROI, and pricing analysis — translating customer and market data into clear recommendations, not only gathering inputs.- Engage customers directly from discovery through deployment and expansion across multi-site and multi-unit operators; grow existing accounts, not only land new ones.- Maintain a KPI scoreboard in the system of record (CRM/pipeline): metric, baseline, target, and review cadence, with a traceable funnel from first contact to close to expansion.- Run structured customer discovery — surfacing the underlying problem, workflow context, current workaround, and cross-customer signal — and convert it into prioritized, well-formed product input. Be the filter between customers and product, not a pass-through.- Contribute to repeatable GTM plays and playbooks — vertical use cases, reference deployments, proof points — that the field can reuse.- Communicate in structured narratives (problem to insight to recommendation to impact) across updates, business reviews, and documents, with clear supporting reasoning.- Partner with channel/CMS partners, Product Marketing, and Customer Success who serve these verticals; represent Amazon Signage at relevant segment events.A day in the lifeYou might open prepping a discovery call with a university IT team weighing a campus-wide rollout, then build the TCO case a QSR franchise group needs to approve a multi-unit expansion. After lunch you update your pipeline scoreboard ahead of a business review, translate three retail customer conversations into a single prioritized product input, and apply a vertical play-pack to your next set of accounts. You work at both altitudes — in front of the customer, and on the quantitative case and pipeline discipline behind them.About the teamAmazon Signage sits within Amazon Device Solutions, building the hardware, software, and service behind a fast-growing digital-signage business. This role is a direct-customer engine of our go-to-market — driving how Amazon Signage wins, expands, and scales in priority verticals — and partners closely with our partner-development and channel specialists, Product Marketing, Customer Success, and senior business-development leaders. Basic Qualifications:- Bachelor's degree or equivalent- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of Go-To-Market, Business Development, Sales, or Consulting experience- Experience building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration- Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner- Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent- Experience using customer insights and data to deeply understand target customers and dive deep Preferred Qualifications:- Experience working within the channel- and partner community across multiple sales segments- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience using strong customer service, communication, and interpersonal skills- Experience communicating to senior management and customers verbally and in writing- MBA, or experience in account management, project/program management, or buying- Direct experience in one or more target verticals: education (higher education or K-12), enterprise/corporate communications, retail, or restaurant/QSR.- Experience selling or scaling combined hardware + software solutions to business buyers, including expansion / land-and-grow motions.- Experience contributing to repeatable GTM plays or sales playbooks.- CRM/pipeline fluency (Salesforce or equivalent) and data fluency — pipeline, adoption, and attribution metrics.- Familiarity with digital signage, AV, commercial-display, device-management segments, or AI services.- Experience navigating vertical-specific buying — e.g., public-sector / education procurement or franchise / multi-unit purchasing.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 101,600.00 - 177,800.00 USD annually- Full Time
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Job DescriptionThe Supply Chain Program Manager, Launch Expansion is responsible for management and coordination of procurement tasks to support the on-time delivery of goods and services for new Amazon Fulfillment Centers. The Supply Chain Specialist will also be responsible for monitoring and executing project progress and performance, proactively identifying risks and managing mitigation plans. The person in this role will have excellent communication skills to build and maintain effective stakeholder relationships and have the ability to focus simultaneously on short term deliverables and continuous improvement initiatives to deliver long term value to internal customers.Key job responsibilities- Demonstrate ownership, management and coordination of procurement tasks and dependencies to ensure goods and services critical to the launch of new sites are planned for, ordered and delivered on time - Track and report project progress and performance, proactively identify risks, issues and manage mitigation plans when necessary - Track Purchase Order status and work with suppliers to ensure on-time delivery of all equipment - Partner with Category Managers with the objective of standardizing category order and escalation processes, driving effective two-way communication and mitigating risks related to all NA launches - Provide guidance, coaching and technical support to internal customers to embed use of best practice processes - Build and maintain effective stakeholder relationships with internal customers in the Start Up and Launch teams, ensuring regular communication channels are in place - Lead set up of all standard procurement procedures for new sites and identify ways to streamline existing processes to remove waste across multiple businesses groups and categories- Manage Supplier Relationship, including inventory management, risks and long term supply chain strategies- Define key performance indicators – develop metrics and service level agreements for core programs - Partner with internal customers to positively influence spending decisionsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 77,200.00 - 115,800.00 USD annuallyUSA, VA, Arlington - 85,800.00 - 128,600.00 USD annually- Full Time
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Job DescriptionThe Senior Program Manager, Dangerous Goods (DG) Regulatory Engagement is a subject matter expert (SME) responsible for developing regulatory compliance and training programs and planning, coordinating and engaging with regulatory bodies and industry to seek special authorizations and lead regulatory development efforts for the Low Earth Orbit (LEO) program. This role leverages partnerships WW (world-wide) to improve, enhance, and innovate DG transport and storage through the use of technology and data, using safety as the key driver to reduce the risk.Key job responsibilities- Work with the WW DG Regulatory Engagement Senior Manager, other DG and Storage SME’s, and Leadership to assist in the development and update of an annual engagement strategy, including implementation of strategic initiatives as it relates to the LEO program- Achieve DG Regulatory Compliance through identifying and developing solutions required for WW storage and transport of all LEO raw material and finished goods- Develop LEO operational specific training and policy inclusive of the DG classification, packaging, marking and labeling, and documentation for storage and transportation - Develop and obtain national authorizations, to facilitate the storage and movement of satellites and related parts globally, by working with designated national competent authorities - Develop and advance regulatory proposals to streamline the WW storage and movement of LEO raw materials and finished goods; this includes creating opportunities to collaborate with regulators and industry to develop new or revise existing regulatory frameworks- Maintain relationships with key regulators involved with the oversight of satellite operations; maintain knowledge of satellite related work within the international DG regulatory bodies of: UNECE (United Nations Economic Commission for Europe), US DOT / PHMSA (US Department of Transportation / Pipeline & Hazardous Materials Safety Administration), FAA (Federal Aviation Administration), ADR (Agreement concerning the International Carriage of Dangerous Goods by Road), ICAO (International Civil Aviation Organization) & IMO (International Maritime Organization)- Develop process improvements and assisting in implementing mechanisms at scale to monitor and reduce risk within the LEO program- Collaboration to find issue resolution(s) using automation/tech to enable compliance throughout the LEO program- Developing or conduct audits on DG policy and compliance across LEO operations A day in the lifeThis role works cross-functional within an international environment to transform LEO program processes through the use of continuous improvement and lessons learned to advance DG safety and compliance. Working in close coordination with the DG Regulatory Engagement, DG Ops, and Amazon Classification teams, this role will assist in gaining additional operational efficiencies, including supporting business expansion/growth, through regulatory and strategic engagement with each of the regulatory bodies who oversee LEO Operations. About the teamThe Dangerous Goods team ensures the safety of our customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model. Basic Qualifications:- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Project Management Professional (PMP) certification, or experience in project management- Ability to pass background checks for accessing federal/military facilities Preferred Qualifications:- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent- Master's degree or equivalent- Experience in Product Safety & Compliance Law- Experience with Dangerous Goods regulatory development and national authorization processes- Experience with aerospace or satellite logistics or operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAt Amazon, we're working to be the most customer-centric company on earth. We are seeking applicants with Construction, Engineering, or Materials experience for a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category.This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making. Key job responsibilities Lead General Contractor and supplier strategies for construction category projects, partnering with a multi-disciplinary team, owning the delivery of complex, multi-million-dollar sites. Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership. Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season. Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements Drive Supplier sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; Lead supplier performance management; including improving sustainability & social responsibility; Help develop Key Performance Indicators and set goals for the team Audit the progress of the team to ensure we are meeting customer expectations Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed Candidate must be able to travel, up to 25%A day in the life You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for Operations Basic Qualifications:- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Houston - 85,800.00 - 128,600.00 USD annuallyUSA, VA, Arlington - 85,800.00 - 128,600.00 USD annually- Full Time
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Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWSsolutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.You will lead customer-focused project teams as a technical leader and perform hands-on development of Data & Analytics solutions with exceptional quality.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) toexecute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through ourglobal specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for:- Leading project teams, designing and implementing end-to-end large-scale, complex, scalable, and secure Data Analytics AWS solutions tailored to customer needs- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective Data & Analytics migration and modernization strategies- Acting as a trusted advisor to customers on industry trends and emerging technologies, ensuring compliance with industry standards and governance while aligning data solutions with business strategies.- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10046 Basic Qualifications:- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 5+ years of software development with object oriented language experience- 5+ years of external or internal customer facing, complex and large scale project management experience- 5+ years of cloud architecture and solution implementation experience- Bachelor's degree in computer science, engineering, mathematics or equivalent Preferred Qualifications:- degree in advanced technology, or AWS Professional level certification- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies- Knowledge of security and compliance standards including HIPAA and GDPR- Experience in performance optimization and cost management for cloud environments- Experience communicating technical concepts to diverse audiences in pre-sales environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annuallyUSA, IL, Chicago - 153,600.00 - 207,800.00 USD annuallyUSA, NY, New York - 169,000.00 - 228,600.00 USD annuallyUSA, TX, Austin - 153,600.00 - 207,800.00 USD annuallyUSA, TX, Dallas - 153,600.00 - 207,800.00 USD annuallyUSA, TX, Houston - 153,600.00 - 207,800.00 USD annuallyUSA, WA, Seattle - 153,600.00 - 207,800.00 USD annually- Full Time
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Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.You will lead customer-focused project teams as a technical leader and perform hands-on development of Data & Analytics solutions with exceptional quality.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology professional, you will be responsible for:- Leading project teams, designing and implementing end-to-end large-scale, complex, scalable, and secure Data Analytics AWS solutions tailored to customer needs- Providing technical guidance and troubleshooting support throughout project delivery- Collaborating with stakeholders to gather requirements and propose effective Data & Analytics migration and modernization strategies- Acting as a trusted advisor to customers on industry trends and emerging technologies, ensuring compliance with industry standards and governance while aligning data solutions with business strategies.- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10046 Basic Qualifications:- 3+ years of cloud architecture and solution implementation experience- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of software development with object oriented language experience- 3+ years of external or internal customer facing, complex and large scale project management experience Preferred Qualifications:- degree in advanced technology, or AWS Professional level certification- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies- Knowledge of security and compliance standards including HIPAA and GDPR- Experience and technical expertise (design and implementation) in cloud computing technologies- Experience in performance optimization and cost management for cloud environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annuallyUSA, NY, New York - 144,500.00 - 195,400.00 USD annuallyUSA, TX, Dallas - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Arlington - 131,300.00 - 177,600.00 USD annually- Full Time
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Job DescriptionOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities- Support, mentor, and motivate your team- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)- Work a flexible schedule (weekends and/or overnight shifts) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionThe AWS Infrastructure Finance team provides end-to-end financial support, driving AWS to be the lowest cost provider in Cloud computing and leader in customer experience. We are looking for a Finance Manager to join the AWS Energy & Sustainability Finance team within the AWS Infrastructure Finance organization. The AWS Energy team is responsible for (1) Delivering Energy to AWS Data Centers, (2) Procuring Carbon-Free Energy to support our sustainability goals, and (3) Developing our Sustainability and Carbon-Free Energy Strategy. Our team provides critical support in the form of financial valuation, investment decisions, and driving the global portfolio strategy for Amazon’s Energy portfolio.We are looking for a Finance Manager to support the end-to-end energy portfolio: energy deal valuation processes, financial planning and analysis (FP&A) reporting, energy opex and capex portfolio reporting, Month End Close processes, automation support, and more. Finance provides critical valuation support, thought leadership, financial acumen and controllership, and aids in critical decision making both at the deal and portfolio level. Our team owns the financial controllership processes and FP&A reporting and consolidation that scale with the portfolio’s growth. This includes utilities opex and energy market rate forecasting, energy and water capex forecasting, new region energy rate forecast, and partnership with the stakeholder teams (business teams, accounting, and technical product teams). Our team has invested in automation functionality for month end close and financial planning process, and we continue integrating our tools and systems to allow for end-to-end automation of our portfolio reporting.Key job responsibilities- Drive the reporting for our AMER energy portfolio, supporting our sustainability goals and scaling AWS data center growth- Develop a deep knowledge of the energy markets that we operate in, along with the energy deals in our portfolio- Lead financial evaluation and analysis of complex, long-term energy agreements; develop comprehensive financial models to assess deal economics, risks, and returns; provide strategic recommendations to shape deal structures and influence go-forward energy procurement strategies while ensuring alignment with AWS's financial objectives and growth targets.- Report on the financial performance of our Energy portfolio, and assist the preparation of monthly, quarterly, and bi-annual reviews- Develop automated web-based tooling and reporting to support the financial reporting on our operating renewable deals, energy deals, and energy capex reportingA day in the lifeIn AWS Finance, you will work with exceptionally talented, bright, and driven people who believe financial partnership is critical to customer success. We benefit from diverse experiences and perspectives and are committed to inclusion as a business advantage and the right thing to do. The growth of AWS and scope of Amazon’s business create opportunities to grow your career and broaden experience in any direction you choose. As a pioneer in cloud services, AWS lets you apply data, creativity, and analytical ability to completely new challenges and opportunities. This is a chance to work hard, have fun, and make history. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 95,400.00 - 163,200.00 USD annuallyUSA, WA, Seattle - 95,400.00 - 163,200.00 USD annually- Full Time
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Job DescriptionAmazon GuardDuty is a customer facing threat detection service that was built to protect applications and services running in AWS. The service processes trillions of events and applies advanced analytics and machine learning to detect threats. https://aws.amazon.com/guardduty/The Amazon GuardDuty team is looking for a a highly skilled and innovative senior software engineer to help build the future of the service. You will work closely with applied scientists with Math PhDs, and security researchers to build advanced analytics and machine learning systems at AWS scale. Our mission is to develop massively scalable, globally distributed detection systems that protect AWS customers from evolving threats and strengthen their security and compliance posture.Key job responsibilities- Design, build, and operate large-scale, distributed security detection systems.- Collaborate with applied scientists and security researchers to transform research outcomes—such as anomaly detection methods and large language model (LLM)–based approaches—into scalable, production-ready systems.- Drive the full software development lifecycle, including scoping, planning, design, implementation, testing, documentation, deployment, and operational support.- Conduct design and code reviews, providing feedback on architecture, scalability, performance, and integration.- Operate in a highly available, customer-facing environment with on-call responsibilities (typically one week every two months), and contribute to building resilient systems that minimize operational load.- Participate in root cause analysis and long-term improvements to ensure operational excellence and reduce recurring issues.About the teamOur team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our principal engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Bachelor's degree in computer science or equivalent Preferred Qualifications:- Master's degree or above in Math, Statistics, Computer Science, or related Science field, or experience implementing algorithms using both toolkits and self-developed code- Knowledge of computer science fundamentals in data structures, algorithm design, and problem solving- Experience with AWS, Azure, or Google Cloud technology- Experience with large scale distributed systems such as Hadoop, Spark etc.- Experience designing, building, operating, and managing large-scale distributed systems or web services- Experience with security and systems that handle sensitive data- Experience in ML and MLOps in productionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 184,900.00 - 250,200.00 USD annually- Full Time
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Job DescriptionJoin Amazon's Workforce Staffing Expansion team as an Expansion Specialist, where you'll play a critical role in building and scaling WFS solutions across Amazon. This role combines business development support, implementation execution, and solutions validation in a fast-paced, ambiguous environment. You'll create standard work that enables the team to scale, execute implementations that deliver measurable business impact, and work directly with senior Amazon leaders to solve hiring problems that unconstrain business operations.Key job responsibilitiesEnablement & Content Development: Build and maintain solution collateral, business case templates, ROI frameworks, and presentation materials that Expansion Managers use to engage stakeholders. Translate complex WFS solutions into clear value propositions tailored to specific business audiences.Sales Process & Tools Management: Own and maintain the team's sales tools including the WFS-as-a-Service sales sheet, service catalog, and opportunity tracking systems. Ensure materials are current, accurate, and aligned with evolving WFS capabilities and product offerings.Business Case Development: Support active opportunities by building ROI calculations, gap analyses, and positioning materials on behalf of Expansion Managers. Provide analytical support that strengthens proposals and accelerates decision-making with senior leaders.Implementation & Solutions Validation: Execute implementation plans for new business onboardings, managing customer touchpoints, milestone tracking, and change management activities. Validate feasibility of proposed solutions by assessing whether WFS products and processes can meet business requirements and identifying gaps requiring workarounds.Standard Work & Process Optimization: Build and maintain templates, workback plans, SOPs, and playbooks that support team scalability. Identify inefficiencies across business development and implementation processes and recommend improvements that increase team productivity.About the teamThe WFS Expansions team is building the future of WFS hourly hiring infrastructure by enabling WFS to scale beyond what it supports today. The team identifies Amazon organizations with hiring constraints and designs solutions that deliver measurable improvements in cost, speed, scale, and quality. Working across different functions both inside and outside of WFS, the team tackles complex problems using existing and new solutions to get the right people in the right place at the right time. The team thrives on bias for action, delivering results, values partnership, and always keeps the customer and candidate front of mind. Basic Qualifications:- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- Experience communicating to a diverse, global audience- 2+ years of experience in business operations, program management, staffing operations, or related field Preferred Qualifications:- Experience with Asana Project Management Platform, or proven experience with a similar intake and project management tool- 2+ years in business development, sales enablement or sales operations.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 64,300.00 - 112,500.00 USD annuallyUSA, VA, Arlington - 64,300.00 - 112,500.00 USD annuallyUSA, WA, Seattle - 80,400.00 - 112,500.00 USD annually- Full Time
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Job DescriptionAmazon GuardDuty is a threat detection service that continuously monitors, analyzes, and processes AWS data sources and logs to identify unexpected, potentially unauthorized, and malicious activity within customer AWS environments. GuardDuty combines machine learning, anomaly detection, and malicious file discovery, using both AWS and third-party sources to help protect workloads and data across AWS accounts.We are looking for a Software Development Engineer II to join the GuardDuty team. In this role, you will design, build, and operate highly available, scalable distributed systems that power GuardDuty's billing and usage platform, metadata services, and runtime agent provisioning. You will work on challenging problems at the intersection of cloud security, distributed systems, and customer experience — building platforms that serve both internal teams and millions of external AWS customers.You will be a hands-on engineer contributing to the full software development lifecycle — from requirements gathering and system design through implementation, testing, deployment, and operations. You will collaborate closely with security engineers, applied scientists, and product managers to deliver features that protect millions of AWS customers. This is a high-impact role where your work directly contributes to the security posture of AWS customers worldwide.Key job responsibilities- Design, develop, and maintain highly available, scalable distributed systems for GuardDuty's billing and usage platform- Build and operate metadata services that enrich data for internal GuardDuty teams- Own and evolve the runtime agent provisioning and agent coverage platform across AWS compute services- Own features end-to-end across the full software development lifecycle — from design through deployment and operations- Write high-quality, testable code and participate in design and code reviews- Troubleshoot and resolve complex production issues, driving root cause analysis and operational excellence- Collaborate with security engineers, applied scientists, and product managers to define technical solutions- Mentor junior engineers and contribute to team-wide engineering best practices- Contribute to operational excellence through on-call rotations, runbook development, and system monitoringA day in the lifeAs an SDE II on this team, you spend your time designing, building, and operating distributed systems that run at massive scale. On any given day, you might be writing a design document for a new feature, diving deep into code, reviewing a teammate's pull request, or debugging a production issue. You collaborate with engineers across GuardDuty to understand their needs and build the right solutions. You participate in operational reviews, contribute to sprint planning, and find time to mentor teammates along the way. The work is varied, fast-paced, and high-impact — every line of code you ship helps protect AWS customers.About the teamOur team owns three critical platforms for GuardDuty: the billing and usage platform that accurately meters and charges GuardDuty usage across millions of AWS accounts, metadata services that enrich data and provide internal GuardDuty teams with the context they need to build better detections and customer experiences, and the runtime agent provisioning and coverage platform that deploys GuardDuty's security agent across AWS compute services and tracks coverage health. We work at the intersection of security, distributed systems, and customer experience — building platforms that are foundational to how GuardDuty operates and scales. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Bachelor's degree or equivalent- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems Preferred Qualifications:- Master's degree or equivalent- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionAmazon Web Services (AWS) seeks a Finance Manager to lead strategic financial initiatives for our Real Estate Finance team. This high-visibility role offers the opportunity to directly influence the financial strategy for AWS's global data center expansion. This role will partner with senior leadership to drive financial strategy, operational excellence, and optimize strategic capacity plans.Key job responsibilities- Lead strategic financial planning and analysis for complex business initiatives- Develop and implement financial strategies that support long-term business growth- Build and manage relationships with senior business partners- Provide financial oversight and guidance for major business decisions- Drive process improvements and automation initiatives- Establish and maintain robust financial controls and reporting mechanismsAbout the teamOur Real Estate Finance team supports the development of new data centers for Amazon Web Services (AWS). At AWS, you'll have the opportunity to work alongside exceptionally talented, bright, and driven individuals who believe that world-class financial partnership is critical to customer success. We thrive on diverse experiences and perspectives, and we're committed to inclusion as a business advantage and the right thing to do. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 95,400.00 - 163,200.00 USD annually- Full Time
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Job DescriptionAmazon GuardDuty is a customer facing threat detection service that was built to protect applications and services running in AWS. The service processes trillions of events, and applies advanced analytics and machine learning to detect threats and aggregate threat intelligence. If you are interested in learning about operating a service at massive scale and working alongside world class engineers, then this role is for you. The team interacts with security researchers to codify security analytics into the service. In this role, you will enjoy working on complex software systems in a customer-centric environment.We are seeking a Software Development Engineer with good knowledge of distributed systems to develop new and innovative security services.Why GuardDuty?* We work on real-world security problems * GuardDuty is one of the fast growing AWS services* You will design and develop large scale distributed systems (latency, scale requirements)- terabytes of daily log data processing* High Availability, Low Latency service* Access to Mentorship - Principal Engineers, Senior Engineers, Security Engineers* SDE Driven Team - Sr. Engineer Office hours, Happy Hours, Lunch and Learn, Games etc.* Apply Machine Learning in the security domain.About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Key job responsibilities1. Design and implement complex security services for AWS.2. Manage oncall once in 2 to 3 months for a week (which is very light for this team)3. Provide mentorship to junior engineers4. Support other team members in reviews7. Foster innovation and handle ambigous problem and turn them into opertunities. Basic Qualifications:- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 1+ years of software development engineer or related occupational experience- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience- 1+ years of Object Oriented Design experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually- Full Time
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Job DescriptionCustomer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.We are seeking a Software Development Engineer (SDE2) to join Planning Intelligence (PI) — the AI-native brain of Amazon CS. Our team builds the predictive intelligence that defines how CS creates value: forecasting demand at granular levels in real-time, powering autonomous planning and what-if scenario simulations, shaping network design, and optimizing resource allocation to deliver the customer and business outcomes that matter most.The ideal candidate will own the design, implementation, and delivery of software that enables these capabilities. You will build distributed systems that plan autonomously, simulate scenarios to evaluate tradeoffs, and optimize resource allocation across the network — directly shaping how millions of customers experience Amazon's support.Key job responsibilitiesScope & Software Design: You deliver software features and improvements to major portions of your team's software — spanning new development, refactoring, and deprecation. You design solutions that enable new capabilities or improve existing systems, aligned with your team's long-term architectural strategy. You work with customers and stakeholders to understand business value and ensure you deliver the right solutions. You document how your team's software is constructed, tested, and operated, and actively train new teammates.Execution & Operational Excellence: You are a significant contributor to the full software development lifecycle — scoping, design, code, testing, deployment, and maintenance. You don't settle for the status quo, routinely identifying opportunities to improve your team's operations. You actively participate in code reviews, providing meaningful feedback to senior engineers and seeking early feedback on your own work. You ensure root causes of operational issues are identified and resolved with permanent fixes.Problem Solving & Impact: You work on difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. You make effective priority tradeoffs between feature development and operational work. You mentor other engineers and resolve disagreements through constructive dialog.A day in the lifeYou design and deliver software features that power planning and optimization for Amazon's global customer service network. You write and review code daily, contribute to design discussions, and make tradeoffs between speed and quality. You collaborate with Scientists, Product Managers, and business teams to turn requirements into well-designed, maintainable software. You own your services end-to-end -- from design through operations -- and when things break, you dig deep to find root causes and drive permanent resolution. You mentor teammates, improve team processes, and keep your skills current. Your work directly impacts how millions of customers experience Amazon's support.About the teamPlanning Intelligence is the world leader in providing cost-optimal, AI-driven solutions that enable customers to get best-in-class human support while raising the bar on associate experience. We are responsible for: 1) Planning customer support staffing through autonomous, AI-native systems. 2) Preserving customer experience through intelligent, outcome-based network planning. 3) Ensuring optimal costs through real-time resource optimization. Our team crafts comprehensive workforce management plans by combining predictive intelligence, scenario simulation, and scientific optimization -- moving from reactive, manual planning to systems that continuously learn, adapt, and deliver the right outcomes at scale. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionCustomer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.We are seeking a Software Development Engineer (SDE2) to join Planning Intelligence (PI) — the AI-native brain of Amazon CS. Our team builds the predictive intelligence that defines how CS creates value: forecasting demand at granular levels in real-time, powering autonomous planning and what-if scenario simulations, shaping network design, and optimizing resource allocation to deliver the customer and business outcomes that matter most.The ideal candidate will own the design, implementation, and delivery of software that enables these capabilities. You will build distributed systems that plan autonomously, simulate scenarios to evaluate tradeoffs, and optimize resource allocation across the network — directly shaping how millions of customers experience Amazon's support.Key job responsibilitiesScope & Software Design: You deliver software features and improvements to major portions of your team's software — spanning new development, refactoring, and deprecation. You design solutions that enable new capabilities or improve existing systems, aligned with your team's long-term architectural strategy. You work with customers and stakeholders to understand business value and ensure you deliver the right solutions. You document how your team's software is constructed, tested, and operated, and actively train new teammates.Execution & Operational Excellence: You are a significant contributor to the full software development lifecycle — scoping, design, code, testing, deployment, and maintenance. You don't settle for the status quo, routinely identifying opportunities to improve your team's operations. You actively participate in code reviews, providing meaningful feedback to senior engineers and seeking early feedback on your own work. You ensure root causes of operational issues are identified and resolved with permanent fixes.Problem Solving & Impact: You work on difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. You make effective priority tradeoffs between feature development and operational work. You mentor other engineers and resolve disagreements through constructive dialog.A day in the lifeYou design and deliver software features that power planning and optimization for Amazon's global customer service network. You write and review code daily, contribute to design discussions, and make tradeoffs between speed and quality. You collaborate with Scientists, Product Managers, and business teams to turn requirements into well-designed, maintainable software. You own your services end-to-end -- from design through operations -- and when things break, you dig deep to find root causes and drive permanent resolution. You mentor teammates, improve team processes, and keep your skills current. Your work directly impacts how millions of customers experience Amazon's support.About the teamPlanning Intelligence is the world leader in providing cost-optimal, AI-driven solutions that enable customers to get best-in-class human support while raising the bar on associate experience. We are responsible for: 1) Planning customer support staffing through autonomous, AI-native systems. 2) Preserving customer experience through intelligent, outcome-based network planning. 3) Ensuring optimal costs through real-time resource optimization. Our team crafts comprehensive workforce management plans by combining predictive intelligence, scenario simulation, and scientific optimization -- moving from reactive, manual planning to systems that continuously learn, adapt, and deliver the right outcomes at scale. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionDo you want to develop the job of the future? Are you looking to drive significant new business development and the scalable expansion of our portfolio? Then look no further!We are Global Logistics – the Amazon division responsible for worldwide Ocean, Rail, Customs and emerging markets goods selection into a rapidly growing list of countries. We create new logistical benchmarks and “firsts” through disruptive innovation and we are experiencing hyper-growth.We are searching for an exceptionally talented, bright, and driven Senior Financial Analyst to own financial planning and analysis for our transportation offerings.At Amazon – finance partners are more than just the team that reports numbers and provides controllership. Finance actively partners with the leadership team to promote the business, understand drivers, look around corners, and attain our growth and profitability goals. You work collaboratively across a matrixed organization to define financial plans, measure financial performance, and identify risks and opportunities. The ability to manage the expectations of our leadership team, our stakeholders, customers, as well as members of the larger finance team is paramount. This is a hugely exciting role for a strategic finance professional to own a vital part of the success of our business.The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce and logistics topics and stakeholders, including Demand, Product, Operations, and Pricing. As a Senior Financial Analyst you will build the financial plans for the worldwide business, you will understand critical business KPI's and levers within financial plans, and you will make recommendations based on opportunity.The scope for this role focuses on financial planning and analysis, financial strategy, and reporting/analytics design and automation. Basic Qualifications:- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- 3+ years of finance, tax or a related analytical field experience- Bachelor's degree- Experience with advanced use of SQL for data mining and business intelligence Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 60,200.00 - 105,400.00 USD annuallyUSA, VA, Arlington - 66,900.00 - 117,100.00 USD annuallyUSA, WA, Bellevue - 82,700.00 - 117,100.00 USD annually- Full Time
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Job DescriptionA ATS (Amazon Transportation Services) está procurando por pessoas motivadas para ajudar a desenvolver um processo logístico de classe mundial que entregue mercadorias no prazo e com o melhor custo. O objetivo da nossa equipe é gerenciar com excelência a execução do frete que flui através de nossas redes de transporte, focada especificamente no gerenciamento, desenvolvimento, qualidade e desempenho de transportadoras.Esse papel exige por uma pessoa ambiciosa. Você representará uma função crítica em nossas operações de transporte mais amplas na Amazon, enquanto trabalhamos para melhorar continuamente os níveis de serviço, as capacidades e os custos da Amazon Brazil Transportation Line Haul. Isso nos ajudará a garantir que as promessas feitas aos nossos valiosos clientes sejam cumpridas sempre.Uma pessoa especialista em operações de transporte facilita o fluxo de informações entre diferentes partes interessadas (transportadoras/hubs/armazéns) e resolve quaisquer possíveis problemas que afetem a experiência do cliente e a continuidade dos negócios. Além disso, trabalhará em operações externas com relacionamento FC/Carrier/Carrier Hub, estações de entrega e centros de classificação, garantindo que o caminhão saia do FC para entregar os pedidos dos clientes conforme a promessa. Essa pessoa aborda quaisquer possíveis problemas que ocorram durante o ciclo de vida do frete saindo do FC e chegando às instalações do cliente.Como especialista em transporte, você deve ser capaz de solucionar o problema em tempo hábil pesquisando e consultando ferramentas internas e tomando decisões em tempo real. Você deve ser capaz de entender os requisitos/ser capaz de analisar dados e observar tendências e ser capaz de impulsionar a experiência do cliente sem comprometer o tempo.Ter o conhecimento básico de Logística e deve ser capaz de se comunicar claramente na forma escrita e oral, também é necessário. A pessoa deve ser capaz de idealizar melhorias no processo e ter o zelo de levá-las à conclusão.Nossa cultura inclusiva capacita os amazonians a oferecer os melhores resultados para nossos clientes. Não só celebramos a diversidade de nossa força de trabalho, mas também as diversas formas de trabalhar. Se você quiser solicitar uma acomodação para o processo de entrevista ou integração, informe nossa equipe e nós o conectaremos à nossa equipe de acomodação.Essa função funcionará em turnos 4x3:#a. Turno 1 - de segunda a quinta, das 6h às 18h#b. Turno 2 - de segunda a quinta, das 18h às 6h#c. Turno 3 - Qui a Dom, das 6h às 18h#d. Turno 4 - Qui a Dom, das 18h às 6hKey job responsibilities- Comunicação com clientes externos (transportadoras, fornecedores/fornecedores) e clientes internos (varejo, finanças, suporte de software, centros de atendimento, estações de entrega, centros de classificação)- Capacidade de extrair dados de vários bancos de dados (usando Excel, Access, SQL e/ou outros sistemas de gerenciamento de dados) e realizar relatórios e análises ad hoc conforme necessário é uma vantagem.- Desenvolver e/ou compreender métricas de desempenho para ajudar a impulsionar os resultados comerciais.- Deve ser capaz de entender rapidamente o impacto comercial das tendências e tomar decisões que façam sentido com base nos dados disponíveis.- Deve ser capaz de encaminhar sistematicamente problemas ou variações nas informações e dados para os proprietários e equipes relevantes e cumprir as resoluções para garantir que sejam entregues.- Trabalhe dentro de várias restrições de tempo para atender às necessidades críticas dos negócios, ao mesmo tempo em que mede e identifica as atividades realizadas.- Excelente comunicação, tanto verbal quanto escrita, para criar uma narrativa descrevendo as descobertas semanais e as variações das metas, e apresentá-las em um fórum de revisão.- Proporcionar experiência ao cliente em tempo real trabalhando em um ambiente operacional 24 horas por dia, 7 dias por semana.- Responder pelo gerenciamento de capacidade de linha e gerenciamento de volume, incluindo uploads de limites de capacidade no sistema.- Responder às atividades de agendamento de veículos. Basic Qualifications:- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field- Experience using the Microsoft Office Suite, in particular Excel Preferred Qualifications:- Experience with SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionCustomer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.We are seeking a Software Development Engineer (SDE2) to join Planning Intelligence (PI) — the AI-native brain of Amazon CS. Our team builds the predictive intelligence that defines how CS creates value: forecasting demand at granular levels in real-time, powering autonomous planning and what-if scenario simulations, shaping network design, and optimizing resource allocation to deliver the customer and business outcomes that matter most.The ideal candidate will own the design, implementation, and delivery of software that enables these capabilities. You will build distributed systems that plan autonomously, simulate scenarios to evaluate tradeoffs, and optimize resource allocation across the network — directly shaping how millions of customers experience Amazon's support.Key job responsibilitiesScope & Software Design: You deliver software features and improvements to major portions of your team's software — spanning new development, refactoring, and deprecation. You design solutions that enable new capabilities or improve existing systems, aligned with your team's long-term architectural strategy. You work with customers and stakeholders to understand business value and ensure you deliver the right solutions. You document how your team's software is constructed, tested, and operated, and actively train new teammates.Execution & Operational Excellence: You are a significant contributor to the full software development lifecycle — scoping, design, code, testing, deployment, and maintenance. You don't settle for the status quo, routinely identifying opportunities to improve your team's operations. You actively participate in code reviews, providing meaningful feedback to senior engineers and seeking early feedback on your own work. You ensure root causes of operational issues are identified and resolved with permanent fixes.Problem Solving & Impact: You work on difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. You make effective priority tradeoffs between feature development and operational work. You mentor other engineers and resolve disagreements through constructive dialog.A day in the lifeYou design and deliver software features that power planning and optimization for Amazon's global customer service network. You write and review code daily, contribute to design discussions, and make tradeoffs between speed and quality. You collaborate with Scientists, Product Managers, and business teams to turn requirements into well-designed, maintainable software. You own your services end-to-end -- from design through operations -- and when things break, you dig deep to find root causes and drive permanent resolution. You mentor teammates, improve team processes, and keep your skills current. Your work directly impacts how millions of customers experience Amazon's support.About the teamPlanning Intelligence is the world leader in providing cost-optimal, AI-driven solutions that enable customers to get best-in-class human support while raising the bar on associate experience. We are responsible for: 1) Planning customer support staffing through autonomous, AI-native systems. 2) Preserving customer experience through intelligent, outcome-based network planning. 3) Ensuring optimal costs through real-time resource optimization. Our team crafts comprehensive workforce management plans by combining predictive intelligence, scenario simulation, and scientific optimization -- moving from reactive, manual planning to systems that continuously learn, adapt, and deliver the right outcomes at scale. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionCustomer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.We are seeking a Software Development Engineer (SDE2) to join Planning Intelligence (PI) — the AI-native brain of Amazon CS. Our team builds the predictive intelligence that defines how CS creates value: forecasting demand at granular levels in real-time, powering autonomous planning and what-if scenario simulations, shaping network design, and optimizing resource allocation to deliver the customer and business outcomes that matter most.The ideal candidate will own the design, implementation, and delivery of software that enables these capabilities. You will build distributed systems that plan autonomously, simulate scenarios to evaluate tradeoffs, and optimize resource allocation across the network — directly shaping how millions of customers experience Amazon's support.Key job responsibilitiesScope & Software Design: You deliver software features and improvements to major portions of your team's software — spanning new development, refactoring, and deprecation. You design solutions that enable new capabilities or improve existing systems, aligned with your team's long-term architectural strategy. You work with customers and stakeholders to understand business value and ensure you deliver the right solutions. You document how your team's software is constructed, tested, and operated, and actively train new teammates.Execution & Operational Excellence: You are a significant contributor to the full software development lifecycle — scoping, design, code, testing, deployment, and maintenance. You don't settle for the status quo, routinely identifying opportunities to improve your team's operations. You actively participate in code reviews, providing meaningful feedback to senior engineers and seeking early feedback on your own work. You ensure root causes of operational issues are identified and resolved with permanent fixes.Problem Solving & Impact: You work on difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. You make effective priority tradeoffs between feature development and operational work. You mentor other engineers and resolve disagreements through constructive dialog.A day in the lifeYou design and deliver software features that power planning and optimization for Amazon's global customer service network. You write and review code daily, contribute to design discussions, and make tradeoffs between speed and quality. You collaborate with Scientists, Product Managers, and business teams to turn requirements into well-designed, maintainable software. You own your services end-to-end -- from design through operations -- and when things break, you dig deep to find root causes and drive permanent resolution. You mentor teammates, improve team processes, and keep your skills current. Your work directly impacts how millions of customers experience Amazon's support.About the teamPlanning Intelligence is the world leader in providing cost-optimal, AI-driven solutions that enable customers to get best-in-class human support while raising the bar on associate experience. We are responsible for: 1) Planning customer support staffing through autonomous, AI-native systems. 2) Preserving customer experience through intelligent, outcome-based network planning. 3) Ensuring optimal costs through real-time resource optimization. Our team crafts comprehensive workforce management plans by combining predictive intelligence, scenario simulation, and scientific optimization -- moving from reactive, manual planning to systems that continuously learn, adapt, and deliver the right outcomes at scale. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.- Full Time
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Job DescriptionAre you looking to drive change on new businesses where the sky is the limit? This is the place to be!Join our team as a Finance Manager to support the fast-growing AWS Commercial Regions Expansion business. As part of the Regions Finance team, you'll drive strategic financial planning and analysis for AWS Infrastructure Regions. This role offers the unique opportunity to own a complete P&L, providing you with comprehensive visibility across revenue, operating costs, capital expenditures, and free cash flow. You'll leverage your financial expertise to influence leadership business decisions and support long-term growth initiatives. This role works to understand the financial impact of high-level business trends (such as customer adoption, GenAI capacity planning, etc.) and synthesize insights to provide the business strategic financial analysis.Your strong problem-solving skills and leadership communication will be essential as you partner with senior leadership to develop financial frameworks that enable data-driven decision making. You'll analyze complex data sets, identify strategic opportunities, and provide valuable insights that shape the direction of the business. This role is ideal for a finance professional looking to develop into a general finance manager with significant business impact.Key job responsibilities- Own financial reporting for AWS Commercial Regions, developing analyses and narratives that support operational and growth business decisions with senior leadership- Build and maintain comprehensive financial models to support revenue forecasting and cost analysis to drive strategic long-term value- Communicate frequently and effectively with business leaders, using timely and accurate financials to help make business decisions- Independently align financial and operational analyses with business partners, challenging assumptions when necessary and providing recommendations that influence data-driven decision making.- Identify opportunities and implement large-scale financial solutions to proactively resolve finance issues, improve scalability, and simplify finance tools and processes across teams.A day in the lifeIn this dynamic role, you'll find yourself tackling strategic financial problems that directly impact business performance. Rather than following a routine, you'll prioritize what's most important each day—whether that's developing financial models for new initiatives, collaborating with leadership on investment decisions, or analyzing P&L components to identify optimization opportunities. You'll leverage data to influence cross-functional partners and present financial insights that drive meaningful business outcomes. Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of dissecting financial data and identifying patterns that support business strategy experience- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience Preferred Qualifications:- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Experience communicating results to senior leadership- Prior strategic financial planning and analysis for AWS or other highly ambiguous spaces.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 95,400.00 - 163,200.00 USD annuallyUSA, WA, Seattle - 95,400.00 - 163,200.00 USD annually- Full Time
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Job DescriptionAmazon Web Services (AWS) seeks a Senior Financial Analyst to lead Real Estate finance initiatives for the Data Center Real Estate finance team. This high-visibility role offers the opportunity to directly influence the financial strategy for AWS's global data center expansion. This role will partner with senior leadership to drive month end close and planning activities, analyze real estate deal opportunities, and leverage financial analysis to make strategic decisions.Key job responsibilities- Lead strategic financial planning and analysis for complex business initiatives- Develop and implement financial strategies that support long-term business growth- Build and manage relationships with senior business partners- Provide financial oversight and guidance for major business decisions- Drive process improvements and automation initiatives- Establish and maintain robust financial controls and reporting mechanismsAbout the teamOur Real Estate Finance team supports the development of new data centers for Amazon Web Services (AWS).At AWS, you'll have the opportunity to work alongside exceptionally talented, bright, and driven individuals who believe that world-class financial partnership is critical to customer success. We thrive on diverse experiences and perspectives, and we're committed to inclusion as a business advantage and the right thing to do. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 3+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Knowledge of Tableau- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Experience with advanced use of SQL for data mining and business intelligenceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 82,700.00 - 117,100.00 USD annually- Full Time
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Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!Prime Air is seeking a Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person will be responsible for drone maintenance and routine service, ensuring the aircraft conforms to design, and that vehicles are in safe operating condition. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. This individual should possess strong analytical skills, be a self-starter, and work well independently.Key job responsibilities • Drive time-based and condition-based maintenance activities • Show understanding of fleet performance metrics • Verify adherence to FAA regulations and Prime Air directives and processes • Manage fleet spare parts and inventory• Demonstrate proactive safety mindset in ambiguous situations• Follow detailed instructions outlined in technical manuals This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.This role requires the ability to work any shift, including nights, weekends, and holidaysThis role requires travel, up to 25% of the time.Export Control License This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications:- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach- Travel up to 25% of the time- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)- 1+ years of in mechanical and electrical integration or assembly experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications:- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files- Experience in the aviation industry- Experience in business communication skills- Experience in Robotics and Manufacturing engineeringAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Richmond - 33.00 - 33.00 USD hourly- Full Time
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Job DescriptionAMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS. Key job responsibilities- Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately the DS to meet and exceed business plan - Problem-solves for closing gaps between performance and goals - Will set and clarify requirements and expectations for Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) - Presents operational metrics regularly to the senior leadership team - Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement - Leverages the Operations, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area - Cultivates strong culture and engagement throughout all levels of the delivery station team - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives Basic Qualifications:- Bachelor's degree or equivalent- 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment- Demonstrated track record of delivering performance and financial based results in high pressure environments- Experience with performance metrics and process improvement and lean techniques- Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations- Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems- Excellent communication skills (including local language and English, written and verbal)- Experience managing third party resources on a regional/national scale- Experience managing contingent workforce in a business with peak seasons- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays Preferred Qualifications:- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field- Experience in a startup environment- Ability to handle changing priorities and use good judgment in stressful situations- Interest in long-term career developmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, SC, Greenville - 121,500.00 - 164,400.00 USD annually


