Amazon

Job DescriptionAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.Amazon is looking for a Senior Product Manager to develop strategy, own and manage fees rate card for IN marketplace. In this position, you will lead and work with cross-functional teams across Voice of Seller forums, Machine learning, Tech, Business, Marketing and Finance teams to set the fees for sellers. You will work with the tech systems to productionalize the rate card. You will own setting up mechanisms to audit progress, managing the product roadmap, and report impact of these initiatives at weekly and monthly cadence. You will represent this domain across in meeting and reviews across all levels of leadership and will be able to influence executive decision-makers. This is an opportunity for you to lead a complex area within a highly visible and strategic area of Amazon.The ideal candidate has• Atleast 6+ years of experience in retail, ecommerce, consumer goods space OR 3+ years of experience in managing business for P2P transactional platforms working in Product Management/Finance/Analytics roles• Ability to define efficient and scalable processes that balancing customer expectations and Amazon costs• Strong negotiation abilities and financial acumen, a high degree of ownership and integrity, and a high attention to detail.• Excel at communication and are comfortable with playing a lead role in a highly visible organization.• Ability to influence executive decision-makers, helping them to understand the proposition of the used and open box business.• Proven ability to work with global cross-functional teams and outside partners to drive growth and process improvement for your business.• Is able to manage multiple competing priorities smoothly Basic Qualifications:- 6+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology products Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs MENA 3PL Logistics Coordinator, you will be required to support the MENA 3PL team in managing Vendor Returns business in Saudi Arabia. The role includes supporting VRET metrics and collaborate with 3PLs, business, IH and FCs to ensure we improve vendor experience.Candidates must be independent and flexible, with solid communication skills, and a strong customer focus with analytical, data handling, problem solving, and organizational skills.Candidates should have knowledge of the local logistics and with preferable experience working with logistics in the last mile deliveries.Key job responsibilitiesThe Candidate responsibilities are:- Manage 3PLs in SA for Vendor Returns.- Accountable for the program metrics.- Collaborate with internal and external partners to ensure smooth operations for removals.- Monthly reporting of Vendor Return for Saudi Arabia. Basic Qualifications:- Knowledge of Microsoft Office including Outlook, Word, and Excel Preferred Qualifications:- Knowledge of logistics. Advanced Excel. Knowledge of dashboards quicksight. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilities- Conduct quality audits on individual workflows and units delivered by Data Associates - Coach and calibrate Data Associates co-located at your site to improve performance - Provide detailed insights on Data Associate-level quality and identify root causes of issues - Perform manual reviews to validate automated quality measurement systems - Document and report quality findings accurately and efficiently - Perform audits to support deep dives and escalations as needed - Maintain strict compliance with quality standards and procedures - Work closely with Quality Audit Managers to improve processes and implement best practices - Contribute to continuous improvement initiatives within the quality assurance team Basic Qualifications:- C1+ or equivalent fluency in English language- Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations- Demonstrated analytical and problem-solving skills, and attention to detail- Effective communication skills in Business English Experience with quality management tools and systems- Ability to work in strict compliance with internal guidelines- Understanding of data annotation and quality metrics- Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment- Adaptability to changing priorities and workloads Preferred Qualifications:- Experience working with speech and text language data in multiple languages- Prior experience in a quality assurance role within the tech industry- Familiarity with AI and machine learning conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilities- Conduct quality audits on individual workflows and units delivered by Data Associates - Coach and calibrate Data Associates co-located at your site to improve performance - Provide detailed insights on Data Associate-level quality and identify root causes of issues - Perform manual reviews to validate automated quality measurement systems - Document and report quality findings accurately and efficiently - Perform audits to support deep dives and escalations as needed - Maintain strict compliance with quality standards and procedures - Work closely with Quality Audit Managers to improve processes and implement best practices - Contribute to continuous improvement initiatives within the quality assurance team Basic Qualifications:- C1+ or equivalent fluency in English language Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations- Demonstrated analytical and problem-solving skills, and attention to detail- Effective communication skills in Business English Experience with quality management tools and systems- Ability to work in strict compliance with internal guidelines- Understanding of data annotation and quality metrics- Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment- Adaptability to changing priorities and workloads Preferred Qualifications:- Experience working with speech and text language data in multiple languages- Prior experience in a quality assurance role within the tech industry- Familiarity with AI and machine learning conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced Injury Prevention Specialist (IPS) to join our team. In this role, you will be a part of the local WHS team and will lead both onsite injury prevention and proactive safety. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. You will work closely with AAs one-on-one with the goal to improve physical movement techniques prior to the onset of soreness or injury through ergonomic training and engagement.Core Impact Areas:Proactive Prevention - Drive injury prevention through advanced data analysis and evidence-based solutions. Design and implement targeted ergonomic interventions based on risk assessment findings and injury trends. Lead comprehensive workplace evaluations to identify and eliminate potential hazards before they cause harm. Transform complex injury data into actionable strategies that protect associates and optimize work processes.Wellness Education - Champion a culture of proactive health and injury prevention through innovative training programs and hands-on coaching. Develop and deliver engaging ergonomic education that empowers associates to make informed decisions about their wellbeing. Build trusted partnerships with operations teams to integrate prevention strategies into daily workflows. Create sustainable behavior change through personalized coaching and positive reinforcement techniques.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- Bachelor's degree- Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification- Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red Cross- Proficiency in Microsoft Office and digital recordkeeping Preferred Qualifications:- Experience in an occupational or industrial setting- Experience with an industrial wellness programAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for driven Financial Analyst to become major contributors to the fast-paced world of Global Accounts Payable.We’ll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process.We’re looking for people with outstanding communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment we have the career you’re looking for!Key job responsibilitiesAbout the roleThe successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.Responsibilities will include:· Identifying root causes for problems within the supply chain or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans· Analyze key Supplier trends, govern mediation requirement based on analyzed trends· Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop good business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption· Prepare vendor health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances· Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon toolsOther requirements:· Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams· Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies· Interacting with Retail & Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication Basic Qualifications:- 4+ years of building financial and operational reports/data sets that inform business decision-making experience- 4+ years of Accounts Payable (AP) experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Master's degree in accounting, information systems, finance, or equivalent- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- 4+ years of data analysis experience Preferred Qualifications:- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience in TM1, Data Warehouse and SQL- Experience in data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding- 3+ years of data analysis experience- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience communicating complex concepts clearly and persuasively to different audiencesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for driven Financial Analyst to become major contributors to the fast-paced world of Global Accounts Payable.We’ll give you the opportunity to really make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key. You will own and manage direct relationships with our TOP vendors and coordinate problem solving activities with them to ensure best vendor experience and smooth flow of all business process.We’re looking for people with outstanding communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into the detail, take ownership and be able to work in a fast paced environment we have the career you’re looking for!Key job responsibilitiesAbout the roleThe successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.Responsibilities will include:· Identifying root causes for problems within the supply chain or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans· Analyze key Supplier trends, govern mediation requirement based on analyzed trends· Acting as a main point of contact for TOP Amazon Suppliers, with the goal to develop good business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption· Prepare vendor health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances· Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the Amazon toolsOther requirements:· Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams· Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies· Interacting with Retail & Finance teams while working on the same vendor account and agreeing on priorities, business decisions, objectives and communication Basic Qualifications:- 4+ years of building financial and operational reports/data sets that inform business decision-making experience- 4+ years of Accounts Payable (AP) experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills- Experience using data to influence business decisions- Experience in corporate finance including budgeting/planning, forecasting and reporting- Master's degree in accounting, information systems, finance, or equivalent- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)- 4+ years of data analysis experience Preferred Qualifications:- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Experience in TM1, Data Warehouse and SQL- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse- 3+ years of data analysis experience- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience in tax, finance or a related analytical field- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience communicating complex concepts clearly and persuasively to different audiencesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionProviding excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.Key job responsibilities- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience- Be aware of and adhere to applicable company policies when dealing with customer interactions- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery- Maintain knowledge of resources and operational procedures- Collaborate with team members to strive for continuous improvement- Work independently on projects or tasks to identify and resolve issuesA day in the lifeA Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport. Basic Qualifications:- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- - Advanced proficiency in both written and verbal in German (Minimum B2 Common European Framework of Reference, CEFR) Preferred Qualifications:- Experience managing reporting and analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWould you like to build highly available, scalable and distributed engineering systems for one of the largest data lakes in Amazon? Does Petabyte scale excite you?The Analytics & Data Management (ADM) team in Ads AI Core Infra owns the central datalake for Advertising unifying Petabytes of data generated across the Ads pipeline such as campaigns, ad-serving, billing, clicks, impressions and more and into a single scalable repository. This is used across the organization to drive hundreds of thousands of complex queries for analysis, measurement and reporting decisions for our customers. The data lake enables customers such as data engineers, business analysts, ML engineers, research scientists, economists and data experts to collect what they need via world-class self-service tools.ADM is building the next version of its data lake for 5x growth. An SDE on the ADM team has a unique opportunity to design and innovate solutions for this scale, delivering robust and scalable microservices built over Java and AWS as well as innovate with big data technologies like Spark, EMR, Athena and more. You will create value that materially impacts the speed and quality of decision making across the organization resulting in tangible business growth.Key job responsibilities- Engage with key decision makers such as Product & Program Managers to understand customer requirements and brainstorm on solutions- Design, code and deploy components and micro-services for the core job management pipeline- Ensure testability, maintanability and low operational footprint for your code- Participate in operational responsibilities with your team- Innovate on AWS technology to improve latency, reduce cost and operationsA day in the life- Focus on core engineering opportunities to guarantee system availability that matches our data growth- Work with a skilled team of engineers, managers and decision makers to consistently meet customer demand- Automate monitoring of data availability, quality and usability via simplified metrics and drive innovations to improve guarantees for our customersAbout the teamThe mission of the Analytics & Data Management (ADM) team is to provide data that helps the advertising organization make informed analyses and decisions for our customers and to determine and deploy investments for future growth via a set of central and unified products and services.Our team focuses on simplicity, usability, speed, compliance, cost efficiency and enabling high-velocity decision making so our customers can generate high quality insights faster.We are a global team with presence across India and North America. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

Job DescriptionOur MXCF Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for seasoned, customer-focused leaders who want to join our team as an Area Manager at our new Inbound Cross Dock (IXD) - the first of its kind in Mexico. This state-of-the-art facility represents a significant milestone in Amazon's expansion in Latin America, featuring new processes and innovative cross-docking solutions.In this role, you will lead multiple teams of hourly workforce and will be responsible for developing and coaching other managers while ensuring the highest levels of safety, quality, attendance, and performance across operations. You will drive strategic initiatives and optimize processes while maintaining service level agreements and delivery expectations. Your scope includes ensuring inventory is efficiently processed and distributed from vendors to our Fulfillment Centers (FCs) at the right time and in the right quantities, supporting the broader Amazon fulfillment network and ultimately enabling timely customer deliveries. You will also be responsible for implementing new technologies and processes to enhance operational efficiency. Key job responsibilities- Lead a department/area of hourly associates through effective coaching, mentoring, and performance management.- Drive strategic initiatives and implement innovative solutions to improve operational efficiency across multiple areas/shifts.- Analyze complex data and metrics to identify trends, develop action plans, and drive continuous improvement projects that impact multiple departments.- Manage safety, quality, productivity, and customer delivery promise at a broader scope while ensuring standardization across operations.- Build and maintain strong partnerships with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop and execute long-term strategies.- Create and maintain performance management tools to drive accountability.- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud.- Work in an environment that is subject to variable temperatures and weather.- Continuously climb and descend stairs.(applies to sites with stairs)A day in the life- Begin with a comprehensive review of your department's metrics and KPIs from previous shifts.- Lead area huddles to align goals, safety priorities, and operational strategies.- Conduct Gemba walks across your department to identify process improvement opportunities and ensure standardization.- Drive problem-solving sessions to address systemic issues affecting your area.- Develop and implement process improvements to optimize productivity and quality.- Lead critical projects that impact your operational areas.About the teamWe're launching an exciting new operation in Mexico - our first Inbound Cross Dock (IXD) in the country! This represents a significant milestone in Amazon's growth in Latin America, and you'll be part of the founding team that will shape the future of our upstream operations in the region.This team will play a crucial role in Amazon's supply chain network, managing the efficient flow of vendor and sellers shipments to multiple Fulfillment Centers across Mexico. We're focused on operational excellence, innovative solutions, and continuous improvement as we establish this key node in our logistics network that will streamline the receiving and distribution process of the inventory products.If you're energized by the idea of being a founding member of a new operation and want to make your mark on Amazon's growth in Mexico, we want to hear from you! Basic Qualifications:- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required- High school diploma or equivalent- 1+ years of team leadership experience Preferred Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- 1+ years of employee and performance management experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner for operational and functional leaders within the US Amazon Robotics Sortable Network. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner, and where every day is Day One.Success in Role:You know your business and proactively identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to deep dive and make recommendations that influence leaders. You formulate how to deliver improvements and execute across the entire network of fulfillment centers. You understand controllership and are working to increase your knowledge here.Key job responsibilitiesBusiness Finance Support:Use solid financial knowledge and business acumen to build financial models and analyze business problems with limited guidance.Draw conclusions and make recommendations that deliver results and drive improvements.Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.Controllership:Own the financial reporting for a business area and may supervise or teach others in areas of financial reporting.Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.Develop and execute data analysis processes that are scalable and auditable.Communication:Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner.Adjusting your style based on audience, to articulate complex finance issues.Create effective business partnership with Site Leaders, manage competing priorities, and provide guidance during unexpected events.About the teamThis role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, Procurement, Accounting, HR and Technology. This position plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business. Basic Qualifications:- 3+ years of tax, finance or a related analytical field experience- 3+ years of dissecting financial data and identifying patterns that support business strategy experience- 3+ years of contributing to cross-functional initiatives that drive financial performance and strategy experience- Bachelor's degree Preferred Qualifications:- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- MBA, or CPA- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Irving - 66,900.00 - 117,100.00 USD annually

Job DescriptionA equipe da Amazon Logística está em busca de um(a) On the Road Manager para se juntar à equipe da AMZL Brasil em nossa estação de entrega (Delivery Station) de João Pessoa - PB.Como On the Road Manager, você será responsável por liderar e otimizar as operações de última milha, garantindo excelência operacional em todas as etapas do processo de entrega. Seu papel envolverá a operação de carregamento e performance de entregas junto ao time de Operações e Prestadores de Serviços de Entrega (DSPs), acompanhando e garantindo as métricas referentes às operações On The Road. Você fará parte de um ambiente altamente colaborativo, dinâmico e inovador, onde ideias são valorizadas e experimentação é incentivada. Nosso objetivo é encontrar soluções criativas e práticas para entregar os melhores resultados aos nossos clientes.Buscamos profissionais com um histórico de excelência em qualidade e foco no cliente, que prosperem em cenários rápidos e desafiadores, e que estejam prontos para atuar em contextos de alta ambiguidade e constantes mudanças.Se você gosta de desafios e está preparado para liderar e entregar resultados em um ambiente que combina o dinamismo de uma start-up com a estrutura de uma grande empresa, queremos conhecer você!Key job responsibilities• Supervisionar a preparação e execução do processo de carregamento, garantindo conformidade com procedimentos operacionais padrão e gerenciando exceções para minimizar atrasos• Coordenar o processo de carregamento das operações de Flex e Hub • Conduzir análise de revisão do dia anterior, liderando chamadas com equipes operacionais e desenvolvendo planos de ação para melhoria contínua• Realizar Gemba walks no loadout e monitoramento on-road para identificar gaps de processo e implementar ações corretivas• Otimizar e gerenciar métricas de performance operacional de On the Road• Monitorar e melhorar métricas de qualidade on-road• Gerenciar e reduzir insucessos de entrega, incluindo RTS (Retorno à Estação), BC (Estabelecimento Fechado), UTA (Impossível Acessar) e UTL (Impossível Localizar)• Comunicar métricas diárias e relatar exceções a outros departamentos de Operações conforme necessário Basic Qualifications:- Bachelor's degree or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in people management Preferred Qualifications:- Speak, write, and read fluently in English- Knowledge of Kaizen and Lean methodology techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Cyber Threat Intelligence (ACTI) organization is responsible for investigating, analyzing, and defending against sophisticated cyber threats targeting Amazon's global businesses and customers. ACTI combines technical expertise, strategic analysis, and advanced tooling to identify emerging threats, track adversary activities, and provide actionable intelligence across Amazon's security ecosystem.As a Senior Intelligence Analyst within ACTI, you will architect and lead the creation of professional finished intelligence products that leverage ACTI's unique technical insights as well as other sources. You will utilize your extensive cyber threat intelligence knowledge to extract novel insights, trends, and themes from the output of ACTI technical processes and engineers. You will present your findings across a broad array of internal stakeholders, including Amazon Security executives and the leadership of ACTI and other security teams. Your technical and written leadership will drive ACTI's products and reporting program forward as you develop new product lines, find better ways to get actionable intelligence to internal customers, and gather customer feedback to inform future reporting.This position requires that the candidate selected be a US Citizen.Key job responsibilities- Conduct in-depth research and analysis of potential cyber threats to Amazon, AWS, subsidiaries, and their customers- Collect, manipulate, and analyze data from multiple sources and assess this information to identify security threats and develop recommendations and reporting accordingly- Prepare written reports and presentations based on your research, collection, and analysis of intelligence data- Prepare and present oral and written reports on the conclusions and recommendations drawn from your research- Lead and participate in collaborative working groups and other initiativesA day in the lifeAs a Senior Intelligence Analyst on ACTI, your day might start by reviewing overnight threat actor activity flagged by our automated triage systems, then pivoting into drafting a finished intelligence assessment on an emerging campaign targeting AWS customers. Mid-morning you collaborate with partner intelligence teams on products. After lunch you collaborate with engineers to refine an AI-powered analytical workflow, then spend the afternoon developing a new product line based on customer feedback. You close the day by mentoring other analysts on analytic tradecraft and reviewing their draft report before publication. No two days look the same, but every day produces intelligence that protects millions of customers.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical storesInclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- Bachelor's degree or equivalent- 5 Years of relevant analytic experience working in cyber threat intelligence- Strong analytical, problem-solving, and critical thinking skills- Experience with open-source intelligence (OSINT) sources and methods- Experience working in collaborative environments, while demonstrating strong verbal communication and presentation skills. Experience producing professional, well-written documentation Preferred Qualifications:- Master's Degree in a relevant field (including Computer Science, National Security Studies, or other areas)- Completion of US Federal Law Enforcement or Intelligence Community advanced analytic writing and reviewing courses- Experience drafting intelligence products following analytic tradecraft standards and style guides- Experience with project planning, coordination, and executionAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 131,300.00 - 229,700.00 USD annuallyUSA, VA, Arlington - 119,300.00 - 208,900.00 USD annuallyUSA, VA, Herndon - 119,300.00 - 208,900.00 USD annuallyUSA, WA, Seattle - 119,300.00 - 208,900.00 USD annually

Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.SDS is part of the Sales Intelligence, Technology, & Enablement organization (SITE). We are a big-data focused engineering team that provides unique, pan-Amazon datasets consolidating advertiser, seller, and vendor KPIs, exposed via data warehousing , fast APIs and agentic soutions. Our data platform is designed to serve Sales teams across WW Advertising orgs for various applications including business processes, ML, account management, marketing, and decisioning systems.Key job responsibilities• Design, implement, and support data warehouse data lake infrastructure using AWS big data stack, Python, Redshift.• Develop and manage ETLs to source data from various data lakes and create unified data model for analytics and reporting• Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting) and support ad-hoc reporting when needed.• Develop deep understanding of vast data sources and know exactly how, when, and which data to use to solve particular business problems.• Manage numerous requests concurrently and strategically, prioritizing when necessary collaborate across teams to deliver results.• Mentor other engineers, influence positively team culture, and help grow the team.A day in the lifeYou will work closely with the Business Intelligence Engineers, Data Scientists, Product Managers, Software Development teams and other business stakeholders on many unique business problems and use creative problem solving to deliver actionable output in data gathering, transformation, ingestion and storage. You should be able to gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture. As a DE, you will be regularly mentoring junior engineerings, developing technical your leadership, and contributing to the design and implementation of highly available, scalable, stable, secure, and cost-effective analytic solutions.About the teamSales Data Services team is part of Sales AI, a central data and science organization within Sales Intelligence, Technology, & Enablement organization (SITE) that powers Ad Sales selling motions and workflows via a suite of AI/ML services. Sales AI’s mission is to equip Sales with the data- and science-backed intelligence they need (and when they need it) to improve their selling motions from routine practices to peak performance. Basic Qualifications:- 3+ years of data engineering experience- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout the teamAmazon Time and Pay Innovation (T&PA) is building world-class workforce management and pay computation systems for Amazon's global hourly workforce. Our technology provides the foundation and orchestration for key human resource processes — from onboarding at scale during peak seasons to integrating critical employee data across internal and external systems. We build highly secure, global software that enables Amazon to effectively manage its workforce, delivering a better employee experience and stronger business outcomes.The OpportunityWe are looking for Senior Software Development Engineers who thrive in a fast-paced environment building large-scale intelligent products and services. You'll design consumer-grade experiences using a service-oriented architecture built on native AWS technologies.T&PA's mission is to build intuitive, friction-free time systems for all users — enabling accurate time and pay management, supporting rapid business expansion, and flexibly accommodating future innovation. We serve Amazon employees globally across multiple lines of business, solving complex problems at unprecedented scale.Key job responsibilitiesOwn and influence architecture and design decisions for large-scale distributed systemsWrite critical-path code and solve problems at Amazon scale using highly scalable AWS technologiesContribute to all aspects of an agile software development lifecycle — design, architecture, development, documentation, testing, and operationsDrive end-to-end ownership of solutions through full-stack software developmentIdentify and solve ambiguous, high-impact problemsCoach and mentor engineers on the teamA day in the lifeDesigning, implementing, and testing software solutions using native AWS technologiesCollaborating cross-functionally with senior engineers, managers, product managers, and customers to define requirementsTranslating complex business logic into reusable, scalable codePeriodically providing on-call supportDriving Operational Excellence and Engineering Excellence for the team Basic Qualifications:- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Bachelor's degree in computer science or equivalent Preferred Qualifications:- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance team Basic Qualifications:- C1+ or equivalent fluency in English language- Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations- Demonstrated analytical and problem-solving skills, and attention to detail- Effective communication skills in Business English Experience with quality management tools and systems- Ability to work in strict compliance with internal guidelines- Understanding of data annotation and quality metrics- Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment- Adaptability to changing priorities and workloads Preferred Qualifications:- Experience working with speech and text language data in multiple languages- Prior experience in a quality assurance role within the tech industry- Familiarity with AI and machine learning conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a Finance Manager to play a key role on our Alexa Finance team. Over the past decade Amazon has developed a number of market-leading, innovative, and fast-growing digital businesses including Kindle, Kindle Fire Tablets, Fire TV and Echo. This is an exciting opportunity for an entrepreneurial minded candidate who wants to join one of the most innovative businesses at Amazon and one of the fastest growing segments within Alexa.As a Finance Manager, you will work directly with business leaders to support resource management and controllership functions, identify opportunities, and develop business cases. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be strategic, analytical, and have a demonstrated ability to effectively manage the financial responsibilities of a complex business. It requires strong business modeling skills, a keen attention to detail, and ability to work in a fast-paced environment. The candidate must have the aptitude to incorporate new approaches and methodologies (including statistical concepts) while dealing with big data. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.Key job responsibilities• Leading the financial planning and forecasting process for business initiatives under Alexa+• Building and presenting KPI dashboards with monthly and quarterly financial and business insights• Owning finance communication with the business teams on performance, long term planning, risks, and opportunities• Driving automation and scale of financial reporting in order to simplify processes for internal stakeholders• Lead deep dives into key cost drivers for month end reviews, forecasts, and annual operating plans Basic Qualifications:- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 5+ years of applying key financial performance indicators (KPIs) to analyses experience- 5+ years of building financial and operational reports/data sets that inform business decision-making experience- 5+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business- 5+ years of leading cross-functional initiatives that drive financial performance and strategy experience- 5+ years of dissecting financial data and identifying patterns that support business strategy experience Preferred Qualifications:- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This is a possible night shift/overnight role: It will require working overnight hours between approximately 6pm-8am. Work schedule may not be a standard 40hr work week. Specific days and hours may vary depending on specific site and/or schedule needs. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities-Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required -Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors -Performing on-call duties and participating in scheduled maintenance and change management activities -Contributing to documentation and process improvement initiatives based on your analysis of operational issues -Helping to train and onboard new team members Physical requirements: -Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds -Working in cramped and/or elevated locations -Bending, lifting, stretching, and reaching -Standing and walking for up to 8+ hours a day -Ascending and descending ladders, stairs, and gangways safely and without limitation -Work in a noisy environment -Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: -Ability to travel to or commute between data center locations as needed -Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational -Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeAs a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications:- 1+ years of computer/server hardware troubleshooting or related IT experience- Work a flexible schedule including weekends, nights, and holidays- High school or equivalent diploma Preferred Qualifications:- Knowledge of network design, protocols and Layer 1/2 troubleshooting- Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering), or experience in a relevant field (e.g., Computer Science, Networking Engineering)- Experience in a data center or other critical environment- Experience managing work and priorities through a ticketing systemAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Lithia Springs - 27.00 - 48.00 USD hourly

Job DescriptionJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This is a night shift/overnight role: It will require working overnight hours between approximately 6pm-8am. Work schedule may not be a standard 40hr work week. Specific days and hours may vary depending on specific site and/or schedule needs. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities-Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services -Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors -Performing on-call duties and participating in scheduled maintenance and change management activities -Contributing to documentation and process improvement initiatives based on your analysis of operational issues -Helping to interview, train and onboard new team members Physical Requirements: -Lifting and moving material up to 40 pounds each -Working in cramped and/or elevated locations -Bending, lifting, stretching, and reaching -Standing and walking for up to 8+ hours a day -Ascending and descending ladders, stairs, and gangways safely and without limitation Work in an industrial environment -Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). -This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: -Ability to travel to or commute between data center locations as needed -Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational -Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: -Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution -Show a strong aptitude for troubleshooting and problem solving -Solve problems at their root and step back to understand the broader context -Maintain service level agreements through the implementation of proactive issue detection and reporting -Are biased to act in the absence of direction or support -Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 2+ years of computer/server hardware troubleshooting experience, or experience related IT- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience- Work flexible schedule including weekends, nights, and holidays Preferred Qualifications:- Knowledge of network design, protocols and troubleshooting- Knowledge of Linux/Unix Administration- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles- Experience in a data center or other critical environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Lithia Springs - 30.00 - 54.00 USD hourly

Job Description Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Brand Specialist will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the Brand Specialists will also help brands leverage Amazon’s tools and programs to improve on their business inputs. We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. About the Role: As a Brand Specialist, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and groups. Responsibilities This person will have responsibility for: - Building selection: Identify selection gaps. Track brand’s offline catalogue to ensure all relevant selection is present on Amazon.- Managing different programs like IDQ, Deals, events for the GL- Business Advice: Support participation of brand in Amazon programs - Availability: Ensuring continuous availability of products - Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel Preferred Qualifications:- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s Cross Channel Marketing Team (XCM) is seeking an organized and detail-oriented Media Operations Manager to support our paid media, activation, and social operations teams. This role manages operational workflows across media and social platforms, coordinates with internal teams and agency partners, and supports AI-enabled process enhancements. The Media Operations Manager will maintain and evolve existing processes, documentation, and governance frameworks while identifying opportunities for operational efficiency. This role will primarily support our North America region, with global responsibilities as workflows and partnerships expand.This role supports access management and governance across social media platforms and DSP platforms for XCM. They will coordinate media technology vendor relationships and associated governance, manage XCM social platforms, and support AI/automation pilots that drive operational gains. This role will manage established processes that require consistent stewardship, iterative refinement, and cross-functional coordination. The ideal candidate is energized by close collaboration across multiple teams and is always looking for opportunities to improve efficiency, reduce manual effort, and scale what works.Key job responsibilities• Partners with cross-functional teams to communicate operational updates, surface opportunities for optimization, and support reporting on key metrics• Supports media and activation team workflows through management of operational tooling — maintaining current instances, managing inputs and configurations, troubleshooting issues, and identifying opportunities for tool optimization• Coordinates social platform governance including account and handle management, user access permissions, and regional support for XCM-managed social properties across North America and global locales• Manages social platform vendor contracts and annual purchase orders; coordinates media agency technology fee governance in partnership with finance and agency teams• Supports AI and automation pilot projects, testing tools and contributing to the development of automation-enabled workstreams that improve efficiency and reduce manual effort• Maintains and evolves standard operating procedures (SOPs), workflow documentation, and governance frameworks across media and social operations; identifies gaps and proposes solutions• Develops training guides, onboarding materials, and learning resources to support global teams and scale operational knowledge• Supports transitions and change management related to new tools, platform integrations, and process changes — coordinating communication and training across impacted stakeholders• Manages account infrastructure and user permissions across DSP and social platforms, ensuring compliance with governance standardsAbout the teamFind out more about XCM here: https://www.amazon.jobs/content/en/teams/international-stores/xcm Basic Qualifications:- 4+ years of professional non-internship marketing experience- Experience with paid media and owned and operated channels (i.e. email, onsite, etc.)- Experience using data and metrics to measure impact and determine improvements- Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities- Experience in analyzing data to drive decisions- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)- Experience handling ambiguous or undefined challenges through strong problem solving abilities- Experience leading process improvements- Knowledge of accounting principles, processes, and entries Preferred Qualifications:- Experience managing external partners to develop marketing programs- Experience with and deep understanding of advertising technologies (i.e., ad server, DSP)- Knowledge of project management tools- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred- • Media agency or client-side paid media experience, ideally with global stakeholders- • Experience with social media platform administration including handle creation, ad account setup, and user management- • Familiarity with AI/automation tools and their application to marketing operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon pays millions of vendors, suppliers, and partners across every business line, in every geography we operate. Payables Tech owns platforms that make this work: invoice management, payable processing, vendor experience, process automation, fraud detection, and the data services underneath it all. Our systems move payment volumes that would rank among the largest national economies by GDP. The job is changing rapidly. AI is transforming finance operations, automating routine transactional work so teams can focus on higher-judgment problems. Our vendors are deploying AI-enabled tools to manage payables, submit disputes, and reconcile accounts. Static payment rules are being replaced by ML-driven risk models. Our engineering teams are organizing for AI-native velocity, with small pods of subject matter experts and engineers orchestrating AI-generated features in tight loops. Our vision requires a leader who will drive these transformations, not ride them. We are looking for a leader responsible for core Amazon Accounts Payable (AP) platforms., leading a 150-person engineering organization. This leader will be part of FinAuto's senior leadership team and own invoice ingestion and validation, payable computation and disposition, payee data management, risk and fraud detection, and the APIs and agent surfaces that vendors and internal customers use to interact with these systems.Key job responsibilities- Own the technical strategy and multi-year roadmap for Amazon's AP platforms, feeding directly into FinAuto's 3-year strategy- Lead a distributed engineering organization of 150- Deliver ambitious new capabilities: agentic process automation for defect resolution, touchless document processing, ML-based payment risk scoring, and new modes of vendor interaction and self-service- Drive engineering transformation: pioneer AI-native development practices, organize around small outcome-focused, cross-functional teams, and redefine what great engineering looks like for your organization- Maintain operational excellence for payment-critical systems requiring exacting precision, high availability, and regulatory compliance across dozens of countries- Build partnerships with Finance Operations, Controllership, Product, and business line leaders, as well as peer organizations up and downstream- Independently represent the organization with VP-level stakeholders dailyA day in the lifeThis role leads simultaneous transformation in what gets built (autonomous payments, agentic automation, agent-to-agent commerce), how it gets built (AI-native engineering, small empowered pods), and who builds it. Daily work involves making bold technical bets on distributed systems, navigating change across hundreds of engineers, and demonstrating what's possible — not mandating. You operate with a startup mindset: reducing complexity, driving standards that accelerate building, and moving faster than customers expect. Requires deep technical depth, organizational vision, and clear written communication. About the teamFinAuto is one of Amazon's largest fintech organizations. We work with every part of Amazon to capture, compute, transact, and report financial events. Payables Tech owns the platforms that pay Amazon's vendors, from the world's largest suppliers to individual app developers, accurately and on time, across every business and geography.We process billions of financial events annually through systems that must be precise, fast, and resilient. We are in the middle of a transformation driven by AI on two fronts: what our platforms do and how we build them. Basic Qualifications:- Bachelor’s or Master’s in Engineering or related field- 12+ years of increasing responsibility leading large engineering teams- Strong knowledge of architecting and operating distributed systems at massive scale- Multidisciplinary experience across software development, product management, program management, and quality automation- Experience with domain solutions involving risks that require exacting precision, high availability, and low latency Preferred Qualifications:- 10+ years leading engineering organizations of 150+ people while remaining close to critical technical decisions- 5+ years interacting regularly with senior level executives- Experience applying AI/ML to production business processes at scale (production, not pilots)- Experience leading teams through transitions to AI-driven development practices- Background in financial systems, payments, or fintech- Experience building multi-tenant platforms that serve as enabling infrastructure for multiple business lines- Proven ability to lead cross-functional teams through influence rather than authority- Exceptional written communicationOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to be part of an organization that is designing and launching new business? Do you enjoy fusing customer experience, operational knowledge, and financial understanding to create a holistic picture? If so, Amazon Rapid Logistics (AMRL) Finance is looking for a Finance Manager with a record of achieving results.The Amazon Rapid Logistics team covers a portfolio of high-growth businesses with unique fulfillment and operational capabilities such as Sub Same Day (SSD). Our Finance teams partner closely with our operations teams to influence the strategic direction of the business, drive operations excellence, and make sound investment and expansion decisions, with the primary goal of continuously improving the customer experience while driving long-term profitability for our portfolio of businesses.This role will be part of the Strategy team responsible for financial analysis, new initiatives, and operational models. You will support strategic business initiatives as well as support the overall growth of the network. You will partner across multiple teams to develop and design analysis frameworks and models. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. You will collaborate with stakeholders across Amazon, bring excellent verbal and written communication skills, and prioritize impactful projects to drive the business forward.Key job responsibilities- Build complex financial models and perform sophisticated analyses to drive investment decisions for new business initiatives - Lead capital planning and optimization efforts for the growing SSD network, including building launch strategies, capex forecasting, allocation, and ROI analysis- Partner with business teams to define financial and non-financial trade-offs, making thoughtful judgment calls in ambiguous environments- Identify and solve complex data integrity issues while maintaining high standards- Develop and implement scalable financial solutions to improve tools, technology, and processes- Participate in defining strategy and roadmap for key business initiatives- Create clear and compelling narratives to communicate complex financial concepts to stakeholders- Contribute to the broader Finance community through knowledge sharing and best practice documentation Basic Qualifications:- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance or a related analytical field experience Preferred Qualifications:- MBA, or CPA- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 85,900.00 - 146,900.00 USD annuallyUSA, VA, Arlington - 95,400.00 - 163,200.00 USD annuallyUSA, WA, Bellevue - 95,400.00 - 163,200.00 USD annually

Job DescriptionNorth America Stores Marketing helps customers discover and engage with new, popular and relevant products across categories. We do this by combining technology, science, innovation, merchandising and creativity to build new customer-facing features and experiences alongside advanced tools for marketers.We are seeking a motivated, entrepreneurial, creative and curious Sr. Product Marketing Manager, GenAI & Personalization to join our team. In this role, you will be responsible for partnering closely with our Tech and Creative partners to manage the development and experiment roadmap of AI-generated recommendation models to improve the personalized content shown to customers. In addition to collaborating with Tech and Creative stakeholders, you will also partner cross-functionally with other Marketers to onboard new GenAI tools, conduct feedback loops between Marketers and Tech and create experimentation requirements by defining key KPIs.Key job responsibilities- Partner with Engineering, Product, and Science to co-develop roadmap for our personalized recommendation models- Influence our Tech partners on the development of new AI-powered tools to ensure customer-first approach is top of mind- Own experimentation roadmap to test new AI-powered recommendation models and logic- Run experiments and/or secure partnership with relevant Marketers to conduct experiments. - Develop formalized feedback loops to share Marketer feedback with Tech and Creative stakeholders to improve AI capabilities- Understand marketing tasks and best practices to share back with Tech partners to help guide tech roadmap and 3YPA day in the lifeThe Tech and GenAI Marketing team partners directly with our Engineering, Science, Product, and Creative teams on co-developing roadmaps. A day in the life will include identifying new experiments to launch that will improve our personalization and recommendation models to ultimately bar-raise the customer-facing content on critical channels like Amazon.com's Homepage, Email, and Push. Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications:- Experience using any of SQL or other analytical tools for conducting data analysis- Experience with customer segmentation, profiling, and targeting- Knowledge of analytics tools and web traffic reporting- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiencesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance team Basic Qualifications:- C1+ or equivalent fluency in English language- Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations- Demonstrated analytical and problem-solving skills, and attention to detail- Effective communication skills in Business English Experience with quality management tools and systems- Ability to work in strict compliance with internal guidelines- Understanding of data annotation and quality metrics- Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment- Adaptability to changing priorities and workloads Preferred Qualifications:- Experience working with speech and text language data in multiple languages- Prior experience in a quality assurance role within the tech industry- Familiarity with AI and machine learning conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.