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  1. Amazon

    Training Specialist - Mumbai

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    Job DescriptionTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements.Trainer Best Behavior1- Listening to associates and be supportive to managers.2- Answering requests and always gets back to people.3- Lead by example, doing what we say and act how we say.4- Must be approachable.5- Must exhibit the best behavior while at work.6- Always be up to date with the latest techniques, tools, and processes.7- Be right, honest, and be willing to accept mistakes.8- Be willing to push their limits and accept more responsibilities.9- Drive in quality & learning related metrics10- Conducting chime sessions & class room training sessions to the stake holdersKey job responsibilitiesJob Responsibilities:1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.2. Managing live performance metrices end to end for the assigned territory.3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.4. Maintaining data and analysis through reports on excel (as per business requirement)5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.7. Identifying learning coaches & certifying them.8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holdersA day in the life - Track the day to day business metrics and plan to visit the mapped stations for metric improvement - Daily Reporting's and progress updates - Involve and engage well with mapped LA/LGs for daily L&D activities-This job requires traveling as per business requirements Basic Qualifications:- Experience with written and verbal communication and presentation- Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications:- Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role. Our inclusive culture empowers Amazonian to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or on-boarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionWe are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace.The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams.In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you!Key job responsibilitiesKey job responsibilitiesBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs.· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment.· Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management· Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.· Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.A day in the lifeLeadership· Manage a team of KAM - Leads & Account Managers (6-8 direct reports)· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.· Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth.· Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.About the teamIn this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.The position is based out of Amazon India, Bengaluru office.If you are interested in growing brands and businesses on Amazon, we’re interested in talking to you!ROLES AND RESPONSIBILITIESBusiness Growth· Contribute to goal setting for your team to align with organizational goals.· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs.· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment.· Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship Management· Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process Excellence· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.· Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Basic Qualifications:- 3+ years of sales experience- Experience analyzing data and best practices to assess performance drivers- Experience managing teams- Experience using Salesforce or other CRM tool Preferred Qualifications:- 2+ years of using SQL to extract and manipulate data experience- 5+ years of B2B industry service delivery experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionQuality Services (QS) organization provides testing support for Devices. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.Roles & Responsibilities:· Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned work. Basic Qualifications:- Bachelor's degree- Knowledge of QA methodology and tools Preferred Qualifications:- Experience with testing consumer devicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Quality Services (QS) organization provides testing support for Devices products. The primary objective of the QS organization is to provide manual testing support. As an Sr. Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and adhere to defined processes.Key job responsibilities- Required to work on rotational shifts based on business requirement.- Required to work from office premises [No WFH]- Gain understanding of the application test procedures and how to use applicable software and tools.- Execute test instructions and report test results accurately and promptly.- Report any deviations observed.- Understand any changes in test instructions related to their assigned work.- Follow defined processes to perform assigned work. Basic Qualifications:- 1+ years of game testing experience Preferred Qualifications:- Knowledge of QA methodology, industry-standard tools and bug tracking toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionQuality Services (QS) organization provides testing support for Devices. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.Roles & Responsibilities:· Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned work. Basic Qualifications:- Bachelor's degree- Knowledge of QA methodology and tools Preferred Qualifications:- Experience with testing consumer devicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon Web Services are looking for an Border Deployment Program Manager to expand our Network Infrastructure team. The team work with varied internal customers to deploy low latency content delivery services like; Caching, DNS, Prime Video streaming, Internet, Peering and Backbone connectivity all across the EMEA region. The role involves many Project Management core competencies in conjunction with technical/networking knowledge to lead cross functional, globally dispersed teams to drive planning, designs, constraints management and interdependent project schedules. If you are excited about the prospect of managing high impact projects, exude passion, and enjoy the challenges of deploying highly technical, innovative projects at massive scale, this job is for you!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilitiesWe start by consolidating our customer requirements in a location and forecasting future growth of their services. We develop a requirement list then work with engineering to design the network to support it. The plan then becomes a program, detailing physical infrastructure, networking and services hardware and internet, peering and backbone connectivity. The TIPM would work with Business Development teams to contract space in colo/edge facilities and then manage the deployments with our dedicated engineering and installation teams and the facility provider. The final piece is Internet and peering connectivity and again we have dedicated teams for contracting those. The end result is a new AWS Edge point of presence, redundantly connected via multiple backbone paths, with the local market customer base directly connected to AWS and our customer's services.If you’re interested in how the internet works, networking or data-centre services then this role has it all. We don’t expect candidates to be experts in all areas, we provide coaching and mentorship to get you up to speed.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks- certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate), or A+ or CND (Certified Network Defender) or Network+ or Security+ Preferred Qualifications:- PMP, or CMA- PMP, or Bachelor's degree in computer science, technology, designAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.Key job responsibilitiesJoin the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.A day in the lifeAs an OE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to seller nodes to launch, set up & monitor Flex operations.The role consists of high traveling to seller premises and candidate must be flexible for outstation travel. Basic Qualifications:- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications Preferred Qualifications:- MBAOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Paid Media Marketing Manager sits within the Channel Strategy & Automation team within Amazon Ads Marketing. We are seeking a versatile, data-driven paid media marketing manager who can operate at both the strategic and executional level to drive brand, and performance marketing objectives through paid media globally. As AI-powered search, recommendation engines, and agent-mediated experiences reshape how customers discover and engage with brands, the traditional paid media playbook is evolving in real time. This role will help write the next chapter: establishing how paid amplification drives visibility not just with human audiences but within the AI systems that increasingly influence customer decisions. You'll own paid media planning, optimization, and operations for a variety of high-profile campaigns — partnering with teams across the Amazon Ads organization to create campaigns tied to business objectives, manage agency relationships, optimize spend, and measure results. This role is both strategic and hands-on. You'll bring a point of view on how paid media needs to evolve as the landscape shifts, while also going deep into the work — optimizing campaigns, executing directly in-platform when speed or scale demands it, finding trends, testing emerging formats, and pushing into new territory where paid media intersects with AI-driven discovery. You'll build on established best practices while helping define new ones where the rules are still being written. The ideal candidate has deep experience in paid media and the intellectual curiosity to push that expertise into uncharted territory. They know how to scale new ideas, infuse creativity, and test (and test!) to drive results in both proven and emerging environments. Leveraging their proven creative, analytical, and project management capabilities, they will partner with stakeholders to imagine, plan, implement, and optimize compelling campaigns that drive business results — while helping shape what paid media means for a brand navigating a fundamentally shifting landscape. Key job responsibilitiesDefine and execute the paid media strategy for Amazon Ads marketing objectives. Partner with Amazon Ads marketing teams as a paid media subject matter expert, aligning business goals with planning and execution. Manage and drive a learning agenda and measurement approach Maintain a complete planning schedule, and make it constantly visible to leadership and stakeholders. Develop KPIs and uncover channel insights to benchmark expectations and goals and inform ongoing optmization and investment decisions. Build reporting to analyze campaign performance and downstream business impact and optimize against key performance metrics. Present findings to business leaders. Serve as the primary liaison between our media agency and internal stakeholders, translating business objectives and brief inputs into actionable media plans and ensuring agency deliverables meet strategic and executional standards Keep a pulse on current paid media trends to identify new opportunities for our paid campaigns Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience using Microsoft Excel to manipulate and analyze data Preferred Qualifications:- Experience of B2B marketing best practices- Experience in digital marketing and content production timelines and process- Experience developing and executing campaigns across a multitude of timezones and languagesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionTransportation Program Manager – ATS Middle Mile (Outbound & Returns)Have you ever thought about what it takes to deliver millions of packages to customers across Brazil, on time, every single time? At Amazon Transportation Services (ATS), we are building a world-class logistics network — and we need people who thrive in complexity, move fast, and think big.About the TeamATS Middle Mile is the backbone of Amazon's transportation network in Brazil, connecting Fulfillment Centers, Sort Centers, EDSPs and Delivery Stations through a growing surface and air network. Within Middle Mile, the Outbound & Returns team acts as the primary interface between transportation operations and internal programs — ensuring seamless execution, performance stability, and continuous improvement across our logistics channels.About the RoleWe are looking for a Transportation Program Manager to own the relationship with one of our internal transportation programs. You will serve as the main POC for your assigned channel — managing stakeholders, driving performance improvements, and leading program expansion initiatives.English is required.Key job responsibilities- Stakeholder Management: Acting as the primary POC between ATS Middle Mile and your assigned internal program, ensuring clear communication, alignment on priorities, and timely escalation of risks and blockers.- Performance & Stabilization: Developing and executing transportation strategies to stabilize and improve on-time performance (OTA/OTP), analyzing root causes of delays, and implementing structural corrective actions.- Program Expansion: Supporting the growth and expansion of your program by coordinating network changes, new route launches, and capacity adjustments in partnership with Network Design and Capacity teams.- Continuous Improvement: Driving improvement projects end-to-end — from problem identification and data analysis to solution design, implementation, and results tracking. - Operational Excellence: Monitoring daily execution, identifying recurring defects, and building mechanisms to prevent recurrence through process standardization and automation.A day in the life- Review daily transportation performance dashboards to identify deviations and emerging issues in your program- Triage and escalate operational defects to the appropriate owners, following up on resolution- Participate in daily stand-ups and operational calls, providing updates on program health and action items- Deep-dive into root causes of recurring delays, translating findings into corrective action plans- Coordinate with Network Design and Capacity teams on route launches, capacity adjustments, or expansion milestones- Update and maintain program trackers to ensure visibility on ongoing projects and improvement initiatives- Prepare data and insights for weekly/monthly business reviewsAbout the teamAmazon Transportation Services (ATS) Middle Mile moves millions of packages daily across Brazil, connecting Fulfillment Centers to Sort Centers and Delivery Stations. The Outbound & Returns team owns the transportation programs that ensure freight flows reliably through our surface network — managing carrier performance, driving cost efficiency, and scaling operations in one of Amazon's fastest-growing markets. If you want to solve complex logistics problems that directly impact millions of customers, this is the place. Basic Qualifications:- Bachelor's degree- Experience in project management- Experience working cross functionally with tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience in supply chain- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in Business English skills, both verbal and written Preferred Qualifications:- Experience in driving end to end delivery, and communicating results to senior leadership- Experience in driving process and tool improvementsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionSalario mensual base: $15, 687.50 MXN brutos más prestaciones superiores a las de ley.Ubicación: Vesta Park I Carretera Guadalajara - El Salto vía El Verde 2004, Col, Jardines del Country, 44210 El Salto, Jal., México.Horario: Disponibilidad para rolar turnos día, noche y fines de semana.El equipo de Ops Integration – Reverse Logistics está buscando un Reverse Specialist apasionado por la excelencia operativa para impulsar el rendimiento de la logística inversa en la red AMZL México.Este rol es responsable de monitorear y gestionar la ejecución end-to-end de devoluciones de clientes (Customer Returns) y paquetes no entregables (Undeliverable Returns), así como otros flujos relacionados a retornos en 2 estaciones de entrega asignadas.El Reverse Specialist estará localizado en una estación base con visitas programadas a su segunda estación asignada (1 semana al mes), asegurando la cobertura operativa del flujo de logística inversa: desde la ejecución del plan de recolección hasta la reconciliación con el Fulfillment Center.Key job responsibilities- Monitorear diariamente las métricas de desempeño de logística inversa en sus 2 estaciones asignadas- Dar seguimiento a la ejecución de rutas con el equipo de Routing y OTR, identificando desviaciones y escalando oportunamente- Asegurar el cumplimiento del procedimiento UTR para controlar tiempos de procesamiento y la reconciliación de devoluciones al FC- Gestionar escalaciones operativas con Station Managers, Business Coaches y DSPs para resolver problemas de ejecución diaria- Analizar el feedback de debrief para identificar fallas de servicio y generar planes de acción correctivos- Administrar el backlog de recolecciones pendientes- Revisar el plan del día para asegurar que todas las rutas de devolución estén cubiertas con suficientes rutas para mantener la excelencia operativa- Trabajar con los POCs de estación para cubrir cualquier no-show o incidencia antes del inicio de ruta- Actualizar dashboards de seguimiento y crear planes de acción para brechas de desempeño- Realizar auditorías de proceso para asegurar el cumplimiento de SOPs de logística inversa- Movilizarse entre sus 2 estaciones asignadas (estación base + visita semanal mensual a estación secundaria) para mantener visibilidad operativa en ambos nodos Basic Qualifications:- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience- high school diploma or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Work 40 hours/week, and overtime as required- Availability to travel between 2 assigned delivery stations (1-week visits per month to secondary station) Preferred Qualifications:- Experience with third-party transportation service providers and pickup routes.- Experience in reverse logistics or customer returns.- Intermediate English.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionThe Program Manager, Secure Network Design support the End-to-End Secure Network (E2ESN) organization within WWOS, driving programs that create Earth's most reliably secure supply chain through prevention, intervention, and investigation. This role combines Amazon's core program management competencies with domain-specific expertise to architect, plan, and secure Amazon's global transportation network across supply chain miles – Global Mile, First Mile and Middle Mile OTR. Team apply the "Shift-Left" principle to engineer resilience into the network design architecture itself, building a capability that prevents incidents by design rather than chasing them after the fact.Key job responsibilitiesProgram Planning & Execution- Owns the lifecycle of complex cross-functional programs with considerable impact across organizations or geographies- Define program scope, goals, success criteria, and inputs/outputs metrics in collaboration with stakeholders- Develop and maintain program roadmaps, glidepaths, and work-back schedules aligned to OP planning cycles- Drive mechanisms (WBRs, MBRs, portfolio reviews) to track progress vs. plan and surface risks early- Accountable for overall program strategy and tactically driving teams inside and outside the organization to deliverSecure Network Design - Architect a Secure-by-Design Transportation Network, embed security principles into network design decisions where security becomes a primary design variable alongside cost, speed, and service level.- Defines secured network path strategies that ensure that theft and loss are structurally designed out through preventive architecture before they materialize- Enable actionable intelligence that drives systematic improvements across the network- Measure adoption rates and alignment metrics for deployed solutions- Leverage AI-driven decision support and ensure investments are focused on the most at-risk vulnerabilities for maximum impactStakeholder Management & Influence- Partner cross-functionally with Operations, Finance, Tech, Legal, and WWOS teams - Field Loss Prevention, Investigation teams. - Facilitate alignment across AMER and INTL regional teams to ensure consistent solution deployment and best practices adoption- Represent program status and strategic direction in leadership reviews- Serve as the bridge between E2ESN Solutions teams and partner teams - Build and maintain relationships with partner organizations Delivery & Operational Excellence- Identify and mitigate risks, resolve blockers, and escalate appropriately through WWOS governance- Manage dependencies across multiple concurrent initiatives and workstreams- Makes appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders- Drive continuous improvement through retrospectives, lessons learned, and mechanism design- Establish and maintain standard operating procedures (SOPs) for program operationsData & Analytics Stewardship- Own program-level data quality, ensuring accurate $ loss / entitlement attribution by supply chain segment• Partner with Data Services teams for dashboard development and automated network coverage tracking• Parter with Finance team to drive theft/loss estimates using statistical models• Support AI/ML integration into security solutions to reduce manual investigative burden Basic Qualifications:- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications:- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Knowledge of general AI tools- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually
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    Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree- 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree- 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree- 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree- 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
    • Full Time
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    Job DescriptionAmazon is the most customer-centric company. In the light of this, the company is offering our vendors the highest level of services, encouraging them to participate to grow their businesses on Amazon.The Financial Deduction Vendor Consultant Program (FD VCP) works with Amazon AVS Retail Vendors and internal stakeholders who are facing supply chain defects that lead to financial deductions. The service provides a dedicated support aimed to identify and sustainably resolve the defects causing financial deductions. We are seeking a Financial Deductions (FD) Consultant to join our team. The FD Consultant is a strategic role that combines financial analysis, vendor management, and process optimization responsibilities. This professional manages a portfolio of companies within the VCP FD program, focusing on provinding investigation findings, improving financial metrics such as ISR, PPV, Chargebacks, Vendor Returns etc. through data-driven analysis and proactive vendor engagement. They serve as an essential bridge between vendors and internal stakeholders, conducting deep-dive analyses of financial data, leading vendor-facing Kaizen sessions, and implementing improvement plans while maintaining strong relationships with all stakeholders involved. The role demands expertise in financial operations, data analysis, and stakeholder management, as they work to optimize processes, develop automation initiatives, and provide mentorship to team members. Through their comprehensive understanding of financial deductions and vendor operations, they enhance vendor experience (VX) while ensuring operational excellence and driving continuous improvement across the organization. Key job responsibilitiesBusiness ImpactManage and optimize the FD VCP program vendor portfolio, focusing on key performance metrics such as ISR, PPV, Chargebacks etc. Implement preventive measures and action plans to drive vendor performance while enhancing overall vendor experience. Streamline interactions between vendors and internal teams to improve efficiency and support quality.Dive Deep, Data Analysis & ReportingConduct comprehensive financial data analysis to identify deduction patterns and root causes through thorough auditing and utilization of internal systems. Prepare and distribute detailed reports to all levels of stakeholders, ensuring effective communication of findings and insights.Stakeholder CommunicationCultivate strategic relationships with internal and external stakeholders to gain a deep understanding of vendor financial deduction metrics and activities. Lead Kaizen sessions, manage cross-functional communications, and handle escalations while providing regular updates to vendors and senior management. Represent the team in project reviews and operational meetings, delivering data-driven presentations and supporting internal teams in financial metric performance.Operations & Process ExcellenceIndependently execute and optimize financial deductions processes while identifying and implementing tactical solutions for operational challenges. Drive continuous improvement initiatives, develop comprehensive Standard Operating Procedures (SOPs), and actively participate in Correction of Error (COE) processes. Support quality audits and spearhead efficiency improvements across operations.Team SupportProvide mentorship and training to new team members, fostering their professional growth and development. Support talent acquisition efforts and manage resource allocation and capacity planning to ensure optimal team performance and efficiency.Process Improvement & InnovationDesign and implement small-scale automation initiatives to enhance operational efficiency and drive productivity improvements. Conduct systematic analysis to identify upstream issues and develop process improvements aligned with organizational goals. Support the launch of new programs, categories, and features to foster innovation and growth. Basic Qualifications:- Bachelor's degree is required- Minimum 2 years of experience in Account Management- Strong stakeholder communication and relationship management skills- Proficiency in data analysis and business metrics Preferred Qualifications:- MBA or Master's degree in Business or related field- Experience in e-Commerce or retail/vendor management- Ability to manage cross-functional stakeholdersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  2. Amazon

    Operations Manager - Rialto

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    Job DescriptionJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications:- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experience- Experience managing a team of 2+ salaried employees and 70+ indirect employees- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.- Demonstrated problem solving skills and analytical skills- Excellent customer service skills, communication skills and interpersonal skills- Track record of meeting or exceeding department performance goals- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Rialto - 91,000.00 - 136,500.00 USD annually
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    Job Description# SDE2 - Enterprise Foundational AI (EFAI)How often have you had an opportunity to build technology that transforms how a global workforce operates? Are you passionate about designing and developing AI-native systems that power everyday workflows at unprecedented scale? Do you want to write code that makes every Amazonian's work life measurably better — faster, simpler, and more impactful? If so, we want to hear from you!Enterprise Foundational AI (EFAI) accelerates Amazon's AI-native transformation by building, integrating, and scaling foundational AI products and experiences that power Amazonian productivity globally. We deliver two categories of work: (1) technical primitives — unified, secure, and intelligent building blocks that enable AI application builders to deliver faster without reinventing common capabilities, and (2) core AI products and experiences that solve end-to-end use cases highly common across Amazon and agnostic of organization or job role. Our solutions serve 500k+ Amazonians worldwide, making AI an embedded, intuitive part of how work gets done — not a separate tool to adopt, but a native layer woven into processes, decisions, and workflows.We're seeking a Software Development Engineer (SDE2) to design, build, and scale the platforms and services that power our foundational AI products and technical primitives. You'll work closely with engineering, product, and science teams to architect robust, high-availability systems that integrate AI capabilities seamlessly into Amazon's enterprise tools and workflows.## Key Job Responsibilities- Design and implement scalable, high-performance services and APIs that power EFAI's core AI products and technical primitives- Build and maintain automation platforms and workflow engines that enable AI-native experiences across Amazon- Develop integrations between AI capabilities and enterprise tools, enabling seamless adoption across diverse workflows- Own the full development lifecycle — from system design and implementation to testing, deployment, and operational excellence- Build telemetry, instrumentation, and data pipelines that measure adoption, usage patterns, and business impact of AI products- Design and implement secure, extensible APIs and building blocks that enable AI application builders across Amazon to move faster- Contribute to architectural decisions and drive technical solutions for complex, cross-organizational integration challenges- Write clean, maintainable, well-tested code and conduct thorough code reviews to maintain high engineering standards- Build tooling and infrastructure that accelerates developer productivity within the team and across partner teams- Collaborate with science teams to operationalize AI/ML models and integrate them into production systems- Ensure systems meet security, privacy, and compliance requirements in coordination with Legal, Privacy, and Security teams- Troubleshoot and resolve production issues, driving root cause analysis and implementing preventive measures## A Day in the Life- Participate in daily standups and sprint ceremonies with the engineering team- Design and build features for AI-powered automation platforms and workflow engines- Write and review code, focusing on scalability, reliability, and operational excellence- Collaborate with partner teams to define and implement integration points for EFAI primitives- Analyze system performance and usage telemetry to identify optimization opportunities- Prototype new capabilities that leverage emerging AI technologies (e.g., agents, MCP, LLM orchestration)- Work with product managers and stakeholders to translate requirements into technical designs- Investigate and resolve operational issues, contributing to on-call rotations- Contribute to design reviews and technical documentation- Mentor team members through code reviews and technical guidanceKey job responsibilitiesKey job responsibilities 1. Design and implement robust, scalable architectures for AI-powered applications. 2. Develop high-performance backend services to support AI model integration and data processing. 3. Create and maintain RESTful APIs for seamless interaction between AI models and front-end applications. 4. Design and implement microservices architecture to ensure modularity and scalability of the system. 5. Optimize code and database queries for handling large-scale data and high-concurrency scenarios. 6. Partner with UX/UI designers to understand user workflows and translate them into intuitive and user-friendly features 7. Leverage AWS services to build and deploy cloud-native applications. 8. Ensure the implementation of robust security measures and compliance with data privacy regulations. 9. Conduct thorough code reviews and mentor other engineers on the team to maintain high code quality standards. 10. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
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    Job DescriptionPrime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios – produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+ and HBO. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.We are looking for a PR specialist to join Prime Video and Amazon MGM Studios in Mexico. Based in Mexico City you will be an entertainment communications professional who will lead publicity campaigns for Amazon MGM Studios global and local original content.This role requires an accomplished PR professional who will serve as a strategic media relations partner for Prime Video and Amazon MGM Studios, cultivating and maintaining vital relationships with media representatives to drive positive sentiment across publications. The ideal candidate will excel at managing complex communications programs that require coordinating multiple stakeholders while delivering clear, consistent messaging that aligns with broader business objectives. You will navigate the distinct cultural, editorial, and operational nuances of the Mexican market while maintaining alignment with global campaign vision. You will leverage data-driven insights to identify media trends, track sentiment patterns, and make informed recommendations on reputational risk management. Core responsibilities include developing comprehensive PR strategies and optimizing cross-functional workflows to ensure operational excellence. Success in this position requires someone who can effectively balance strategic planning with tactical execution, demonstrate strong project management capabilities, and drive productive outcomes through stakeholder collaboration. The role demands someone who can anticipate potential risks, implement mitigation strategies, and maintain flexibility in meeting dynamic business needs while ensuring quality deliverables within established timelines. Your ability to understand both media outlet objectives and business goals will be crucial in crafting impactful communications that resonate with target audiences and support Prime Video's continued growth in the competitive streaming landscape.Key job responsibilities• Develop and execute PR strategies for Prime Video content across all formats, ensuring maximum visibility and positive media coverage while maintaining alignment with global campaign vision• Lead strategic media relations efforts by cultivating and maintaining strong relationships with key journalists, industry influencers, and media outlets• Orchestrate high-impact events including premieres, press junkets, and talent interviews, while managing end-to-end logistics and stakeholder coordination• Manage end-to-end planning and execution of press activity (press tours, junkets) including schedule development, logistics coordination, and day-of execution oversight• Serve as primary liaison with talent representatives (agents, managers, publicists) regarding local PR strategy, communicating opportunities, schedule requirements, and priority asks• Drive data-informed decision making through monitoring and analysis of PR metrics, media sentiment, and campaign effectiveness, identifying opportunities to optimize strategy in real time• Craft compelling narratives and press materials that align with Prime Video's business objectives and resonate across multiple channels• Coordinate cross-functional communications with various Amazon businesses and marketing, events, and business teams to ensure PR activations are integrated with broader campaigns and release strategies• Identify and capitalize on emerging trends, cultural moments, national holidays, and country-specific tentpoles to elevate Prime Video's brand presence Basic Qualifications:- 5+ years of recent professional communications or public relations experience- Bachelor's degree in communications, public relations, or a related field- Strong project management and organizational skills- Established network of media and industry contacts- Written and verbal communication skills in both English and Spanish- Experience working with talent representatives (agents, managers, publicists) in a publicity context- Experience managing agency or vendor relationships with clear objective-setting and performance accountability Preferred Qualifications:- Deep understanding of the Mexican media landscape and entertainment industry- Previous television/film industry experience- Experience managing high-profile talent relationships- Strong analytical and reporting skills- Demonstrated ability to communicate complex topics effectively in a fast-paced environment- Demonstrated understanding of digital and social editorial landscapes in Mexico and Latin America- Experience working within a matrixed global organization coordinating across multiple regions and time zones- Knowledge of AI tools to optimize workflows- Comfort working in ambiguous, fast-moving environments where priorities shift and flexibility is essential- Passion for film, television, pop culture, and genuine interest in the entertainment industryOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionCome build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight customers and make their lives easier—whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many products and services that transformed the way our customers live their lives and run their businesses. Together, we are building the future, one innovative product, service, and idea at a time. Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, publishers, and entrepreneurs. Our ad solutions—including retail media, display, video, DSP, measurement, and ad tech solutions—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.Amazon Ads continues to grow and diversify our products from our start in “Sponsored Ads” to our expanding video offerings across Thursday Night Football, Twitch, and Prime Video ads. We are seeking an experienced marketer to reinvent and streamline the way we bring diverse and powerful products to market. In this highly visible role, you’ll work across product, sales and marketing orgs to review the state of GTM today against industry best-practice frameworks, and identify top areas of opportunity. You’ll align cross-functional leaders towards a shared vision for what great GTM looks like, identify gaps (e.g., orchestration, structure), and create a plan to delight customers, moving a highly matrixed org towards a unified vision. You’ll author documents to outline your strategy and drive adoption of your GTM approaches and templates. The ideal candidate will have a few years of advertising industry experience and will have held a similar role at a peer company. Key job responsibilities* Identify opportunities to improve the GTM approach and drive execute programs/ initiatives to address the same, driving clarity on roles and responsibilities and commitments across teams.* Facilitate challenging conversations between team to align on the optimal internal and external GTM experience.* Define success metrics and establish mechanisms to inspect results for the programs/ initiatives implemented* Drive change management programs (eLearnings, ongoing internal communications, updating GTM wiki, etc) to ensure awareness and adoption of the GTM process. * Own the GTM Survey to measure effectiveness of GTM implementation, and identify opportunities for improvement* Present ideas to Director level leaders in the form of high quality written documents.* Own and manage leadership reporting mechanisms for the team (WBRs, QBRs, etc). Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Bachelor's degree Preferred Qualifications:- 2+ years of change management experience- 4+ years of marketing, brand advertising, media sales or online advertising work and close work with senior advertisers and agency stakeholders experience- 4+ years experience in Product Marketing, or managing GTM process, or Strategy & Operations in marketing/ sales teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 157,100.00 - 212,600.00 USD annually
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    Job DescriptionAre you passionate about developing real-time, distributed, large-scale services? Like to interact with worldwide advertising customers to build systems that makes advertising and it's functions automated and frictionless? Interested in being part of a worldwide Advertising Engineering team? Then, our Software Development team wants you! We are expanding the Ads Engineering function in Melbourne. So do you want to work for a start up in one of the worlds biggest companies? Come join us as an SDE!Amazon Advertising is looking for a Software Development Engineer who shares Amazon Advertising’s passion for building and delivering a global, scalable, extensible, and secure services to support advertisers. You'll become part of a highly motivated team of talented multi-functional builders (front and backend developers) who can collaborate with product managers, technical specialists, and principals across the company. Your team will support the global technology roadmap for our Advertising AI Core Infra technology teams. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, haven’t been solved at scale before - anywhere. You will encounter challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. We’re looking for self-motivated engineers who are passionate about innovating on behalf of customers, can demonstrate a high degree of teamwork, and want to have fun while they make history and collaborate on beautiful products.A successful candidate will have strong technical skills, and a history of delivering high quality code to solve complex business problems. Written and verbal communication in this role are critical: you will author narratives that will be consumed by Amazonians at all levels.Key Technical Challenges:Distributed and Scalable Architecture: The global Ads Availability team owns Tier 1 critical service infrastructure that forms the backbone of Ad serving. We have enabled this service infrastructure across multiple regions and Availability Zones. High Availability: This role will provide critical support to the Global Ads Availability team that owns a key Ads wide Availability framework. It is critical to ensure that this framework remains highly available. High Availability architecture will help us make sure that the system is configured to handle different loads and different failures with minimal or no downtime. Security is at the heart of all operations. This role will collaborate with Global teams to ensure Advertising services remain highly secure.Key job responsibilities• Business problem is defined. Technology strategy may not be defined.• Delivers independently, with limited guidance.• Solves complex software problems. Solutions are extensible and scale. Removes bottlenecks. Makes trade-offs: short-term vs. long-term technical decisions.• Designs, develops, tests, and deploys software.• Lead large projects. Knows how to divide so they can work in parallel with other SDEs and reassemble into a cohesive launch.• 100% AWS TechnologiesA day in the lifeYour day begins with a quick team stand-up to align on priorities before diving into coding tasks. Throughout the day, you'll collaborate with experienced Amazonians across disciplines, working on designing and building innovative technologies in our large distributed computing environment. You'll participate in code reviews, contribute to technical discussions, and help solve complex problems while working in an agile environment to deliver high-quality software.About the teamOur growing team in Melbourne is passionate about solving business challenges through innovative technology. We hire the best minds in technology to innovate and build on behalf of our customers, focusing intensely on their needs in everything we do.The challenges we solve are significant and impact millions of customers, advertisers, and products globally. We're looking for individuals excited by the idea of creating new products, features, and services from scratch while managing ambiguity in an environment where ship cycles are measured in weeks, not years. Our team values collaboration and supports new members with knowledge-sharing and mentorship opportunities. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionA results-driven procurement professional/Program manager with 6-8 Years of working experience managing end-to-end sourcing and category strategies across MHE capex, Electrical packages, equipment, packaging, and consumables. Combines a strong engineering foundation with economics-driven commercial acumen to deliver cost-efficient, scalable procurement solutions. Proven track record of leading cross-functional projects, building long-term supplier strategies, and driving procurement transformation aligned with organizational growth objectivesKey job responsibilitiesLead end-to-end procurement processes for capex category for Material handling Or Electrical/Civil packages, solutions/equipment and spare parts/services across Amazon fulfillment network and manage day to day escalationsDevelop and execute sourcing strategies to identify, evaluate, and onboard qualified suppliers, Manage strategic supplier relationships, performance reviews, contract negotiations, and risk mitigation. Drive improvements in quality, lead times, and total cost of ownership.Negotiate contracts and service level agreements ensuring optimal cost, quality, and compliance standards subsequently deliver year-on-year cost reduction and Maintain clear savings realization and budget visibility.Build and maintain strong relationships with internal stakeholders and external suppliers, Partner with engineering, operations, finance, and legal to translate business needs into sourcing strategies.Compliance & Process Ensure adherence to procurement policies, audit requirements, and ethical sourcing standards. Drive continuous process improvement.Run concurrent procurement projects with defined timelines and milestones. Track progress and report to senior leadership.Market Intelligence Monitor market trends and supplier landscape shifts. Evaluate innovative procurement solutions to improve efficiency and reduce risk. Basic Qualifications:- Bachelor's degree Preferred Qualifications:- Master's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job Description本ポジションでは、大阪府茨木市の物流拠点を本拠地としながら、Amazonの自社輸送網を支える物流施設を運営する重要な役割を担っていただきます。年間1億個以上の荷物を扱う大規模オペレーションを、3PLパートナーと協働しながらリードするポジションです。Amazonでは、地球上で最もお客様を大事にする企業になることを目指しています。これに向けてモチベーションにあふれ、聡明かつ実行力の高い人材が必要となります。Amazonの著しい成長を支えているのが、自社で保有している高品質な輸送ネットワークです。将来の物流業界の変化及び貨物量の増加を見据え、慣習に捉われない新たな輸送網・サービスを構築しています。その輸送ネットワーク上の重要拠点であるソートセンター(SC)※の工程管理・運営管理を担うシニア工程管理マネジャー(Sr. Area Manager)を募集いたします。※ソートセンター(SC)とは商品が保管されている大規模倉庫(FC)と、お荷物の最終集約地である全国各地の配送拠点(DS)とをつなぐAmazonの自社輸送ネットワークにおいて中継地となる物流拠点です。お客様への配送スピードを担保しながらより効率的に輸送できるよう、高速・高品質に荷物の仕分けを行っています。【このポジションの魅力】1. 大規模オペレーションへのリーダーシップ1日10万個超の物量を扱う拠点において、拠点内のオペレーションに関する幅広い領域をリードいただきます。(下記は一例)・実作業を委託する3PLとの価格契約交渉・約50-100名の3PLスタッフの配置計画策定・オペレーション実行管理・安全/作業品質/生産性の改善活動推進2. 幅広い経験領域庫内オペレーション管理の改善のみならず、Amazonの自社輸送ネットワークの上流から下流までを荷物をより早く・確実に繋ぐための、拠点間の輸送能力の拡大・成長に関連する幅広いプロジェクトへと参画いただきます。これらの経験により、物流領域における倉庫運営・輸送トラック管理に関する知識や、改善のためのロジカルシンキング・対外的な折衝力といった、幅広いスキルを習得することができます。3. キャリア成長の機会と明確なキャリアパス上記の多様な経験に基づき、拠点責任者・新規拠点開発担当・物量予測担当・輸送ネットワーク管理担当など幅広いキャリアへのStep Upが期待できます。【勤務体系】勤務地: 大阪府茨木市勤務時間: 月曜日から金曜日の9時-18時を基本とするフレックス勤務出張: 月2-3回程度(※大阪府茨木市以外の拠点を担当する場合)転勤: 当面なし(将来的に国内ソートセンター間の異動可能性あり)Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilities【具体的な管理項目の一例】<安全>ヒヤリハットの早期検知および作業環境改善による労働災害ゼロの達成<品質>作業遅延に起因する出荷遅延件数の削減誤仕分けによる誤出荷件数の削減<生産性>人員配置・庫内レイアウトの最適化や設備改善による時間あたり処理パッケージ数の最大化<3PL管理>上記を実現するための3PLの管理品質向上【解決すべき魅力的な課題】<繁忙期対応>プライムデー、ブラックフライデー等の大規模イベント時の需要急増に対する処理能力増強への対応<イノベーション>前例にとらわれない新たな発想によるAI・設備投資を含めた庫内プロセス改善の提案・実装や、庫内管理者からの目線での自社輸送ネットワーク自体の改善の提案・実装A day in the life日常業務(40%)日次・週次の生産計画策定リアルタイムでの実績管理と品質リスクの未然防止3PLパートナーとの密接な連携による庫内安全管理と労働力最適化チーム育成と改善活動推進(30%)データ分析に基づく業務改善の立案と実行Area Managerの育成とパフォーマンス管理3PLスタッフの業務品質向上施策の検討と実行支援プロジェクト管理(30%)複数同時に進行する自社輸送ネットワーク成長のためのプロジェクトへの参画と、自部門代表としてのプロジェクト推進About the team我々ソートセンターチームは、輸送網の上流と下流を繋ぐ中継地点という性質上、部門を超えての多数のステークホルダーとの協業が必須となります。そのため、業務遂行においては自社輸送ネットワークの構造やそれを支えるテクノロジーに関する幅広い知見をもとに問題を真因まで捉え、あるべき理想の姿から逆算してタスクを組み立て、定量的なデータをもとにステークホルダーの賛同を得て一致団結させることが求められるため、新しい知識の学習に意欲的であり、日々成長する輸送ネットワークに応じた業務環境の変化や広い視点での業務改善に対して、仲間と一緒に楽しみながら取り組みたい方に適しています。【More Information】■ソートセンター紹介:https://www.youtube.com/watch?v=WhMmGLIClA4 ※本ポジションと同じ仕事を担う東京の物流拠点の紹介になります■ソートセンターで働く先輩社員のインタビュー:https://www.amazon.co.jp/b?node=24686622051 Basic Qualifications:- 4年制大学学士号または同等の業務経験- MS Office基本レベル以上。特にMS Excelは基本的な関数(SumIF等)が使えること- ビジネスレベル以上の日本語のスキル- 部下を率いての人材マネジメント経験 Preferred Qualifications:- 製造、流通分野における3年以上のマネジメント経験- チームリーダーとしての10人程度の人材マネジメント経験- 外部業者との折衝経験- 数値、指標で管理した業務の改善経験- 製造業や物流業のサプライチェーン分野での業務改善や効率化、IT導入の経験- 業務フローや業務ルールの見直しなどの経験- エンジニアリング、オペレーションに関する学位- ソートセンターでの業務を通じて、長期的にキャリアを形成していく事への興味- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであることOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.SDS is part of the Sales Intelligence, Technology, & Enablement organization (SITE). We are a big-data focused engineering team that provides unique, pan-Amazon datasets consolidating advertiser, seller, and vendor KPIs, exposed via data warehousing , fast APIs and agentic soutions. Our data platform is designed to serve Sales teams across WW Advertising orgs for various applications including business processes, ML, account management, marketing, and decisioning systems.Key job responsibilities• Design, implement, and support data warehouse / data lake infrastructure using AWS big data stack, Python, Redshift.• Develop and manage ETLs to source data from various data lakes and create unified data model for analytics and reporting• Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting) and support ad-hoc reporting when needed.• Develop deep understanding of vast data sources and know exactly how, when, and which data to use to solve particular business problems.• Manage numerous requests concurrently and strategically, prioritizing when necessary collaborate across teams to deliver results.• Mentor other engineers, influence positively team culture, and help grow the team.A day in the lifeYou will work closely with the Business Intelligence Engineers, Data Scientists, Product Managers, Software Development teams and other business stakeholders on many unique business problems and use creative problem solving to deliver actionable output in data gathering, transformation, ingestion and storage. You should be able to gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture. As a DE, you will be regularly mentoring junior engineerings, developing technical your leadership, and contributing to the design and implementation of highly available, scalable, stable, secure, and cost-effective analytic solutions.About the teamSales Data Services team is part of Sales AI, a central data and science organization within Sales Intelligence, Technology, & Enablement organization (SITE) that powers Ad Sales selling motions and workflows via a suite of AI/ML services. Sales AI’s mission is to equip Sales with the data- and science-backed intelligence they need (and when they need it) to improve their selling motions from routine practices to peak performance. Basic Qualifications:- 3+ years of data engineering experience- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Experience with SQL- Experience building large-scale, high-throughput, 24x7 data systems Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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    Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.SDS is part of the Sales Intelligence, Technology, & Enablement organization (SITE). We are a big-data focused engineering team that provides unique, pan-Amazon datasets consolidating advertiser, seller, and vendor KPIs, exposed via data warehousing , fast APIs and agentic soutions. Our data platform is designed to serve Sales teams across WW Advertising orgs for various applications including business processes, ML, account management, marketing, and decisioning systems.Key job responsibilities• Design, implement, and support data warehouse data lake infrastructure using AWS big data stack, Python, Redshift.• Develop and manage ETLs to source data from various data lakes and create unified data model for analytics and reporting• Empower technical and non-technical, internal customers to drive their own analytics and reporting (self-serve reporting) and support ad-hoc reporting when needed.• Develop deep understanding of vast data sources and know exactly how, when, and which data to use to solve particular business problems.• Manage numerous requests concurrently and strategically, prioritizing when necessary collaborate across teams to deliver results.• Mentor other engineers, influence positively team culture, and help grow the team.A day in the lifeYou will work closely with the Business Intelligence Engineers, Data Scientists, Product Managers, Software Development teams and other business stakeholders on many unique business problems and use creative problem solving to deliver actionable output in data gathering, transformation, ingestion and storage. You should be able to gather business and functional requirements and translate these requirements into robust, scalable, operable solutions with a flexible and adaptable data architecture. As a DE, you will be regularly mentoring junior engineerings, developing technical your leadership, and contributing to the design and implementation of highly available, scalable, stable, secure, and cost-effective analytic solutions.About the teamSales Data Services team is part of Sales AI, a central data and science organization within Sales Intelligence, Technology, & Enablement organization (SITE) that powers Ad Sales selling motions and workflows via a suite of AI/ML services. Sales AI’s mission is to equip Sales with the data- and science-backed intelligence they need (and when they need it) to improve their selling motions from routine practices to peak performance. Basic Qualifications:- 3+ years of data engineering experience- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Preferred Qualifications:- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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