Amazon

Job DescriptionAmazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the resolution of vendor, carrier, and/or driver issues of daily freight movements flowing into our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work independently in a high pressure environment.Responsibilities include, but are not limited to: - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum Basic Qualifications:- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or older Preferred Qualifications:- Bachelor's degree, or 2+ years of Amazon experience- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field- Experience in MS Access and SQL- Knowledge of Six Sigma tools and Lean techniques- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments- Experience managing large amounts of data- Experience using data to drive root cause elimination and process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, TN, Nashville - 19.00 - 26.00 USD hourly

Job DescriptionAmazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the resolution of vendor, carrier, and/or driver issues of daily freight movements flowing into our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.An ideal candidate has a background in transportation and excellent data driven problem resolution skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills as a customer facing role and requires the ability to work independently in a high pressure environment.Responsibilities include, but are not limited to: - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) - Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Publish performance metrics to assist with driving business results - Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations - Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data - Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed - Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum Basic Qualifications:-1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience-High school or equivalent diploma-Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach-Work 40 hours/week, and overtime as required-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays-Are 18 years of age or older Preferred Qualifications:- Bachelor's degree or equivalent, or 2+ years of Amazon experience- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field- Experience in MS Access and SQL- Knowledge of lean techniques and Six Sigma tools- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments- Experience managing large amounts of data- Experience using data to drive root cause elimination and process improvementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Atlanta - 21.00 - 29.00 USD hourly

Job DescriptionCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. Our operations team ensures that millions of customers across the globe receive visually compelling, culturally appropriate, and linguistically accurate content experiences by reviewing and refining AI-generated artwork for publishing on Prime Video.In this role, you will be the quality gatekeeper for AI-generated creative assets across multiple languages — ensuring every piece of artwork, text, and imagery that reaches our customers meets Prime Video's high bar for accuracy, cultural relevance, and visual appeal. You will combine creative expertise with a detail-oriented mindset to review, edit, and improve content while collaborating on the development of AI tools that drive operational efficiency. This is a role for someone who thrives at the intersection of creativity, technology, and localization — and who is passionate about delivering a world-class viewing experience to a global audience.Key job responsibilities• Review AI-generated artwork — including subtitles and dubbed audio embedded in the image, to identify errors in image quality, such as: title placement, aesthetics, translation accuracy, and cultural appropriateness.• Review metadata and other references to the video content to help you understand the intent of the artwork.• Apply your creative skills to edit and refine images in accordance with established guidelines. • Assist in the development, testing, and implementation of AI tools to be used in the operations.• Collaborate with cross-functional teams to understand requirements and input user stories to improve our tools and processes.• Contribute to the continuous improvement of operational processes and workflows to enhance the efficiency and effectiveness of the organization.• Provide guidance and training to team members on quality review processes, sharing your expertise in localization and content standards.About the teamWe are a brand new operations team within Prime Video, dedicated to ensuring that every piece of artwork displayed on the platform is compliant with our guidelines and standards, visually appealing, and compelling enough to drive customers to engage with Prime Video content. Operating at the intersection of AI technology and creative quality, our team reviews and edits artwork related to Prime Video content across multiple languages and territories. As a growing team, you'll have the opportunity to shape processes from the ground up, influence the development of AI-powered tools, and directly impact how millions of global customers experience Prime Video's content catalog. If you're excited by the idea of joining a team in its early stages — where your contributions will be highly visible and your voice will help define how we operate — this is the place for you. Basic Qualifications:- Bachelor's degree or equivalent- • Speak, write, and read fluently in English- • Experience using design tools, i.e. Photoshop- • 1+ year experience with creating or modifying digital artwork- • Bachelor's degree or equivalent- • Proficiency in using Microsoft Office products and applications- • Demonstrated ability to work independently and make complex investigative decisions with minimal guidance- • Proven ability to collaborate effectively with project managers, auditors, and subject matter experts to clarify context and resolve queries Preferred Qualifications:- • Speak, write, and read at an advanced fluency level in a secondary language (Spanish, German, French, Italian, Japanese, Korean, or Mandarin Chinese)- • Passion for the media and entertainment industry, particularly streaming services- • Experience in translation or content localization- • Strong analytical and problem-solving skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. Our operations team ensures that millions of customers across the globe receive visually compelling, culturally appropriate, and linguistically accurate content experiences by reviewing and refining AI-generated artwork for publishing on Prime Video.In this role, you will be the quality gatekeeper for AI-generated creative assets across multiple languages — ensuring every piece of artwork, text, and imagery that reaches our customers meets Prime Video's high bar for accuracy, cultural relevance, and visual appeal. You will combine creative expertise with a detail-oriented mindset to review, edit, and improve content while collaborating on the development of AI tools that drive operational efficiency. This is a role for someone who thrives at the intersection of creativity, technology, and localization — and who is passionate about delivering a world-class viewing experience to a global audience.Key job responsibilities• Review AI-generated artwork — including subtitles and dubbed audio embedded in the image, to identify errors in image quality, such as: title placement, aesthetics, translation accuracy, and cultural appropriateness.• Review metadata and other references to the video content to help you understand the intent of the artwork.• Apply your creative skills to edit and refine images in accordance with established guidelines. • Assist in the development, testing, and implementation of AI tools to be used in the operations.• Collaborate with cross-functional teams to understand requirements and input user stories to improve our tools and processes.• Contribute to the continuous improvement of operational processes and workflows to enhance the efficiency and effectiveness of the organization.• Provide guidance and training to team members on quality review processes, sharing your expertise in localization and content standards.About the teamWe are a brand new operations team within Prime Video, dedicated to ensuring that every piece of artwork displayed on the platform is compliant with our guidelines and standards, visually appealing, and compelling enough to drive customers to engage with Prime Video content. Operating at the intersection of AI technology and creative quality, our team reviews and edits artwork related to Prime Video content across multiple languages and territories. As a growing team, you'll have the opportunity to shape processes from the ground up, influence the development of AI-powered tools, and directly impact how millions of global customers experience Prime Video's content catalog. If you're excited by the idea of joining a team in its early stages — where your contributions will be highly visible and your voice will help define how we operate — this is the place for you. Basic Qualifications:- Bachelor's degree or equivalent- • Speak, write, and read fluently in English- • Experience using design tools, i.e. Photoshop- • 1+ year experience with creating or modifying digital artwork- • Bachelor's degree or equivalent- • Proficiency in using Microsoft Office products and applications- • Demonstrated ability to work independently and make complex investigative decisions with minimal guidance- • Proven ability to collaborate effectively with project managers, auditors, and subject matter experts to clarify context and resolve queries Preferred Qualifications:- • Speak, write, and read at an advanced fluency level in a secondary language (Spanish, German, French, Italian, Japanese, Korean, or Mandarin Chinese)- • Passion for the media and entertainment industry, particularly streaming services- • Experience in translation or content localization- • Strong analytical and problem-solving skillsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversityWe are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.About The RoleYou will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.What Do We Offer?Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilities- Inclusively hire, train, and develop a team of IT professionals.- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.- Establish and maintain a positive, productive relationship with operational partners and staff.- Lead infrastructure builds in new facilities.- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.- Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).- Develop and maintain policies, procedures, and processes.- Oversee management of equipment and parts inventory.- Create, manage, and support recognition and communication programs.- Travel up to 30%. Basic Qualifications:- 5+ years of developing a team of technical professionals across multiple locations experience- Experience leading technology teams as an information technology operations manager- Bachelor's degree, or 4+ years of professional or military experience- Knowledge of Linux/Unix Administration- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams- Experience in a 24x7 operational services or support environment Preferred Qualifications:- Knowledge of hardware architectures- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments- Experience in procurement, budgeting, forecasting, or asset management- Experience with system management tools and client/server environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Channahon - 116,800.00 - 160,000.00 USD annuallyUSA, IL, Romeoville - 116,800.00 - 160,000.00 USD annually

Job DescriptionCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place.We are seeking an experienced Team Manager to lead our AI Artwork Operations team in Bangalore, India. In this role, you will be responsible for building and managing a team of AI Artwork/Content Quality Specialists who review and edit AI-generated artwork to ensure compliance with Prime Video's guidelines and standards. You will own the end-to-end operational delivery of artwork quality, drive process improvements, and scale the team as new workflows are introduced. This is a unique opportunity to lead a brand new operation from the ground up — defining how we work, building the team culture, and directly impacting how millions of global customers experience Prime Video content.Key job responsibilities• Lead and manage a team of 5–10 AI Artwork/Content Quality Specialists, with responsibility for hiring, coaching, performance management, and career development.• Own the operational delivery of the AI artwork review and editing workflow — ensuring artwork published on Prime Video is compliant with guidelines, visually appealing, and drives customer engagement.• Establish and refine operational processes, quality standards, and compliance frameworks for AI-generated artwork review and editing.• Monitor and analyze team productivity, quality metrics, and operational KPIs to identify trends, address gaps, and drive continuous improvement.• Plan and allocate resources effectively to meet service level agreements and business objectives, adjusting as volume and complexity evolve.• Collaborate with cross-functional teams — including product, engineering, and content partners — to provide operational input, influence tool development, and improve workflows.• Serve as the escalation point for complex quality decisions, providing guidance on compliance and creative standards.• Prepare the team and operations for scale — developing the infrastructure, documentation, and training programs needed to onboard new workflows in the following year.• Communicate operational performance, risks, and opportunities to leadership through regular business reviews and reporting.About the teamAI Artwork Operations is a brand new team within Prime Video, dedicated to ensuring that every piece of artwork displayed on the platform is compliant with our guidelines and standards, visually appealing, and compelling enough to drive customers to engage with Prime Video content. Based in Bangalore, India, the team operates at the intersection of AI technology and creative quality — reviewing and editing AI-generated artwork across multiple languages and territories. As an early member of this team, you'll have the opportunity to shape processes from the ground up, build a high-performing team, and directly influence how millions of global customers discover and engage with Prime Video's content catalog. Basic Qualifications:- Speak, write, and read fluently in English, and have the ability to take direction in English- Bachelor's degree- • 4+ years of experience in people management, including hiring, coaching, and performance management- • 3+ years of experience in operations management, content quality, or digital content production- • Experience establishing and managing operational processes and quality standards in a production or operations environment- • Experience using data and metrics to drive decision-making and process improvement Preferred Qualifications:- Experience in the entertainment industry- Experience in managing creative teams- Experience building and managing teams- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma- • Familiarity with AI-generated content workflows or tools- • Experience working with cross-functional stakeholders across product, engineering, and content teams- • Interest in or familiarity with video content and streaming platformsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHave you ever ordered a product on Amazon and wondered how it got delivered to you so fast, and what kinds of systems and processes are running behind the scenes to power the whole operation?The Senior Product Manager, Fashion Speed will be responsible for developing new ways to get Amazon Fashion marketplace products as close as possible to our customers to enable fast delivery speeds. You will own both long-term network convergence initiatives and near-term placement optimizations that selectively route high-velocity ASINs into faster fulfillment paths using existing capacity. You will work with stakeholders across FBA, Operations, and Delivery Experience to design the technical and fulfillment network solutions which enable this and turn those solutions into a product roadmap.You will have a holistic view of supply and demand within the Amazon fulfillment network as it relates to the Fashion marketplace, and be an integral part in creating and implementing large scale strategic initiatives in seller inventory inbounding and placement, delivery speed, and fulfillment — all with the goal of better serving our Fashion customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.The ideal candidate has business acumen in e-commerce and fashion marketplace fulfillment, experience designing product roadmaps, excellent analytical abilities, superior communication skills in both English and Japanese, and the ability to build relationships with internal and external stakeholders. She/he will be a self-starter, comfortable with ambiguity, and able to think big while paying careful attention to detail.At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate, with continuous learning built into the culture.Key job responsibilities- End-to-end ownership of the placement and speed product strategy and roadmap for the Amazon Fashion marketplace, taking solutions from ideation through to launch and execution.- Collaborate extensively with global and Japan business, technical, and operations teams to define, prioritize, and deliver new FBA placement features and services.- Own key placement and speed metrics, ensuring timely reporting and developing insights about their evolution.- Analyze data and seller feedback to measure initiative effectiveness and guide decision-making.- Manage prioritization and trade-offs between seller needs, customer delivery speed, network economics, and operational feasibility to drive speed improvement. Basic Qualifications:- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products Preferred Qualifications:- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Master's degree or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about transforming vendor experiences through technology and innovation? Join our team to own the Vendor Experience (VX) charter for Retail by Amazon Sellers (RBS) and establish RBS as a key contributor to Worldwide VX goals across Amazon. This role offers a unique opportunity to work at the intersection of business and technology, improving vendors' experience while working with Amazon support. You'll leverage generative AI to propose and implement long-term solutions that drive meaningful impact.In this role, you'll own program goals towards vendor support experience enhancement, working closely with tech and product leaders to influence critical trade-off decisions. You'll drive cross-functional initiatives that contribute to executive leadership team goals of vendor contact elimination, making a tangible difference in how vendors interact with Amazon.Key job responsibilities- Manage and prioritize program life-cycles across multiple organizations, delivering difficult projects that achieve goals impacting vendor experience and support operations- Define new VX programs, set objectives, analyze data, and drive improvements quantified with metrics while owning the roadmap from Business Requirements Document (BRD) creation to User Acceptance Testing (UAT) completion in standard Software Development Life Cycle (SDLC) format- Partner with product teams to define solutioning approaches, working with technology and product leaders to influence trade-off decisions that balance customer experience, financial goals, and operational efficiency- Lead cross-organizational calls to address blockers, intervene when required by partnering with stakeholder teams, and accelerate progress by driving crisp and timely decisions while proactively mitigating risks- Apply relevant tools and mechanisms to drive and measure progress, communicate status to all stakeholders through regular business reviews, and escalate issues when requiredA day in the lifeYour day starts with a detailed evaluation of progress against goals, monitoring vendor experience metrics and identifying areas needing intervention. You'll lead cross-organizational calls to address blockers, partnering with stakeholder teams to keep initiatives on track. You'll work closely with product teams to define solutioning approaches, leveraging generative AI capabilities to create innovative solutions. Throughout the day, you'll balance multiple priorities—from managing Business Requirements Document creation to tracking User Acceptance Testing completion—while ensuring all stakeholders remain aligned and informed.About the teamOur team focuses on Vendor Experience improvement areas and contributes to executive leadership team goals of vendor contact elimination. We work at the intersection of vendor support transformation, combining operational excellence with emerging technologies like generative AI to create scalable, long-term solutions. The team operates in a collaborative environment where program managers partner closely with technology, product, and operations teams across Amazon to drive meaningful improvements in how vendors engage with our support systems. Join us in shaping the future of vendor experience at Amazon. Basic Qualifications:- 4+ years of program or project management experience- 4+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications:- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Prior experience in working with AI products and gen-AI fluency is a plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description Amazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year. Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives. Come innovate with the Amazon Music team! Are you interested in working in a team that is changing the way Amazon customers enjoy music? We are looking for smart, motivated Software Development Engineers who can help take the service to new heights. If you have experience building large-scale, high-performance, customer-friendly products and are interested in designing multi tier services to handle a huge dataset, this is the job for you.Our innovative systems include high efficient and large scale platform built on Amazon's cloud computing infrastructure. For this position you will have a strong background in OO design with C++/Java. Experience working with WebServices, XML, Apache services is desired. Linux system development experience is a plus. Equally important to these specific skills is the ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, and find creative and scalable solutions to difficult problems. This opportunity is for you if you are highly-motivated and thrive in an environment where problems are open-ended, you enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top. You also see your mistakes as learning opportunities and continually look for ways to improve yourself, your team and your products. You understand that not all solutions come easily and don’t shy away from hard work to reach your goals. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWhen a customer opens Prime Video anywhere in the world - on a Fire TV in Mumbai, a phone in Tokyo, a browser in Berlin - a commerce system determines if they are entitled to watch a content, what it costs, and how they pay. That system is ours.The Prime Video Commerce team in Bengaluru owns the offers and payments transaction path for hundreds of millions of customers globally. We process millions of requests per second across high double-digit countries, spanning every device type, multiple currencies, and dozens of payment methods - with four-nines availability targets. We support the full spectrum of Prime Video monetisation: ad-free and ad-enabled subscriptions, transactional purchases and rentals, channel subscriptions, with how we pay for them – every payment method in a country, and payment type – at once, in installments. This is not a role where the architecture is settled, and you maintain it. We are at an inflection point - evolving from product-line silos into a unified orchestration platform, decoupling payment logic from the commerce stack, closing the gap to four-nines availability, and shaping what comes next: better support for an agent interaction, better pricing rules and so on. We are hiring a Principal Engineer to own the end-to-end technical vision across both Offers and Payments, because a customer discovering an offer, selecting it, and completing payment is one continuous flow — and the leader who resolves the architectural fragmentation must span domains and Amazon verticals.Key job responsibilities• Lead the technical direction for the commerce platform’s offer-to-payment architecture, making critical decisions on system design, service boundaries, and data contracts for performance, scalability, and resilience at millions of TPS• Define and drive a multi-year architecture transformation – to improve resiliency, monitorability, and to deliver flexibility and speed• Be Hands on to deliver goals tracked at the Amazon executive bench level• Drive innovation in AI/GenAI-powered commerce - designing agent-callable service interfaces, AI-native development workflows, and intelligent decision making systems• Collaborate across multiple organizations to align technical vision and priorities, influencing decisions at VP level & above without direct authority• Define best practices for system architecture, operational excellence, and engineering processes — maintaining high standards for software quality, availability, and cost efficiency• Mentor and develop senior engineers toward Principal-level scope, fostering technical growth through design reviews, architecture guidance, and hands-on pairing• Lead engineering efforts that directly improve customer experience — reducing transaction failures, improving latency, and enabling commerce at global scale• Establish and champion AI-native engineering practices across the organisation, including spec-driven development, GenAI-assisted automation, and AI-powered operational toolingA day in the lifeYour days are varied - and that’s the point. This role sits at the intersection of deep technical work, delivery of business goals, organizational influence, and talent development. On any given week, you might be writing a technical vision document that dozens of engineers will build against; sitting with a fellow engineer to walk through a design and build their confidence to own bigger problems; challenges customer experiences we build; leading an architecture review where three teams with competing constraints need to converge on a shared interface; deep-diving into a production incident to identify the systemic pattern and design the architecture that prevents the entire class of failure; or prototyping a proof-of-concept that validates a critical architectural assumption before the team invests months of execution.You hold a high technical bar and an equally high bar for how you treat people. You operate across time zones with genuine empathy. You’re as comfortable whiteboarding a distributed systems problem as you are coaching someone through a difficult career conversation. You don’t just set direction — you make the people around you capable of carrying it forward without you.About the teamWe are the Prime Video Commerce Offers team in Bengaluru — engineers across all levels and managers who build and own the commerce experiences that customers across the globe interact with every day. We're proud of what we've built, and we're just getting started.We are a worldwide team, and we operate like one. That means working across time zones with genuine empathy — understanding that your counterpart in Seattle or London has a life outside of work, just as you do, and that great collaboration doesn't require anyone to sacrifice their personal time.Inclusivity isn't a value we list on a slide — it's how we work. We believe the best ideas come from diverse perspectives, and we actively create space for every voice to be heard, regardless of level, background, or tenure. Basic Qualifications:• 12+ years of software development experience with deep expertise in distributed systems• Track record of leading architecture transformations across multiple teams and services (not just designing — driving adoption)• Experience operating systems at large scale (millions of TPS) with high availability• Demonstrated ability to influence without authority across organizational boundaries• Hands-on practitioner: you write code, review designs, and prototype — not just govern from a distance• Experience with service-oriented architecture evolution (decomposition, interface harmonization, platform building) Preferred Qualifications:• Commerce, payments, or subscription systems at global scale (multi-currency, multi-territory, regulatory complexity)• Hands-on experience with AI/GenAI — both as a development practice (AI-native SDLC) and as a system capability (agent-callable services, intelligent decision making)• Experience with resiliency engineering (graceful degradation, blast-radius isolation, chaos testing)• Track record of mentoring senior engineers toward Principal-level scope and judgment• Rapid experimentation: building simulation/forecasting frameworks or ML-driven recommendation systems• International expansion experience (local payment methods, regulatory compliance, market-specific adaptation)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs a Principal Quality and Reliability Engineer, you will play a crucial role in ensuring Annapurna Labs' semiconductor products meet customer demands. Your responsibilities will include leading all Q&R activities for one of our IC product lines, chart the technical direction, build and lead a team of Q&R engineers, direct work with Annapurna's customers to jointly debug failures and reduce IC related failures, and support RMA analysis.In this role you will have significant impact on, and be completely exposed to, the semiconductor production flow of all Annapurna Labs products, semiconductor testing methodologies and FAB process yield improvement activities.This is a fast-paced role where you'll work with thought-leaders in multiple technology areas. You'll have high standards for yourself and everyone you work with, and you'll be constantly looking for ways to improve our products' overall performance, quality, and cost. Basic Qualifications:- B.Sc. degree (M.Sc. or Ph.D. an advantage) in Electrical Engineering, Applied Physics, Materials Science or related fields with practical work experience.- Experience in semiconductor quality & reliability test definition, execution and analysis.- Experience in leading a team of IC quality and reliability engineers.- Deep knowledge in semiconductor physics, VLSI IC design, manufacturing, testing and FA, reliability engineering and statistics fundamentals.- Good knowledge of semiconductor fabrication process.- Experience in IC and system-level testing and debug. Preferred Qualifications:- Familiar with semiconductor industry production flows.- Experience working with OSATs (Outsourced Semiconductor Assembly and Test) and ODMs (Original Design Manufacturers).- Opportunity to relocate in the future (US).Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you interested in shaping the future of live sports broadcasting? Do you want to set high standards on how Amazon customers are watching live sports?If so, you might be the right person for the Content Associate role on the Prime Video Live Events team, which brings new sports leagues and other live broadcast events to Prime Video customers around the world.Key job responsibilitiesThe primary responsibility of the role is to perform quality checks on web pages and digital content for Prime Video Sports and execute test case instructions and report discrepancies on new PV Sports features.• The associate needs to perform QA checks on Sports detail pages to ensure the best streaming experience for Sports fans.• Occasionally, the associate has to execute test cases prepared for testing new feature releases.• The associate needs to continuously adapt and learn new features on the tools and follow the QA SOP to spot/catch errors in the detail pages.• The associate needs to understand testing procedures and guidelines and perform regression and repetitive testing exercises to qualify new PV feature without compromising on quality.• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his/her compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.• The associate should be a team player and come up with improvement ideas to improve the QA process.• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.• The role is an individual contributor role.• A passion for international sports (such as football and basketball) is mandatory.A day in the lifeThe primary responsibility of this role is to perform various tasks related to content for the Prime Video Sports catalog, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis.About the teamPrime Video is a premium streaming service that offers customers a vast collection of TV shows, Sports, and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Basic Qualifications:- Experience with Microsoft Office products and applications.- C1+ or equivalent fluency in English.- Advanced reading comprehension with ability to analyze complex business documents- Strong ability to interpret and implement detailed instructions across various projects- Proficient research skills with experience gathering and synthesizing information from multiple sources- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- Knowledge of Excel at an advanced level- 1+ year experience in an English contact center environment.- Demonstrated strong analytical and logical skills.- Strong verbal and written communication skills.- Proven ability on internal and external stakeholder management.- Comfort working in a fast paced, highly collaborative, dynamic work environment.- Ability to work with minimal supervision.- Educational qualification of Bachelor’s Degree. Or equivalent experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon operates a world-class network of technologically advanced fulfillment and logistics properties across the globe. The continued growth of our fulfillment businesses requires active management of these assets to drive operational efficiencies, maintain robust standards, and ensure the facilities can fully support the evolving business needs.The Asset Manager role sits within the GOES Portfolio Management team. The ideal candidate will be responsible for implementing cutting-edge real estate management practices, drawing from both Amazon's internal standards and industry benchmarks. A critical aspect of this role involves identifying and resolving real estate challenges that impact Amazon operations across multiple business segments. Building and maintaining robust relationships with landlords and local operational teams is fundamental to this position. The successful applicant will demonstrate exceptional interpersonal skills, adeptly fostering these vital connections to ensure smooth operations and mutual success. The role demands a strategic mindset in real estate management, aimed at enhancing Amazon's capabilities through smart property solutions. The chosen candidate will be instrumental in aligning real estate decisions with the company's operational requirements and expansion plans. Combining deep real estate knowledge with superior problem-solving abilities, the ideal candidate will effectively engage with a wide range of stakeholders. This multifaceted approach will be crucial in navigating complex real estate landscapes while supporting Amazon's dynamic operational needs and long-term growth objectives.Reporting to the Regional Lead, the Asset Manager will be a critical member supporting leased and owned fulfillment and logistics locations within their assigned region.Key job responsibilitiesOversee the effective real estate management of assigned portfolio sites to ensure optimal operations, utilization and performance to support the business. Act as the primary point of contact for real estate related escalations, to provide support to internal customers and stakeholders as needed and to minimize business disruption.Drive timely negotiations for negotiating landlord consents and lease amendments for property alterations, retrofits, and operational changes.Develop and implement real estate strategies for the region, encompassing consent negotiations, portfolio optimization, and risk management.Support Transaction Managers by influencing lease renewals, terminations, and other strategic initiatives with site related qualitative and quantitative data.Identify opportunities for cost savings and operational efficiency enhancements, implementing best practices in asset management across the region.Provide leadership related to real estate in situations where a disaster or other significant event impacts operations at one or multiple operational locations.Manage end-of-term lease obligations by proactively addressing dilapidations and reinstatement, minimizing Amazon's financial exposure.Establish, maintain and strengthen effective relationships with landlords, developers, and external stakeholders through regular meetings and site visits. Provide strategic real estate advice to senior leadership for new concepts and initiatives, aligning real estate strategies with organizational goals.Partnering with stakeholders to champion and drive the implementation of sustainability and environmental social and governance (ESG) initiatives across the portfolio, including energy-saving projects, retrofits, and reporting.Collaborate closely with Legal, Finance, Operations, Engineering, and Construction teams to provide real estate guidance and problem-solving support.Support operating expense (OPEX) analysis including review/reconciliation of payment escalations and service charge obligations. Negotiate with the landlord on any modifications to OPEX related services or expenses as applicable.Support audits and portfolio reviews, providing real estate input to ensure compliance, mitigate risks, and identify cost savings.Provide reporting inputs (monthly and quarterly business reviews and budgets) and liaison with Finance on real estate liabilities and Asset Management targets. Basic Qualifications:- Bachelor's degree or equivalent in business, management, real estate, or another related field- Experience in commercial construction- Experience in commercial property management for a real estate company- Experience in real estate transactions- Experience utilizing commercial real estate software platforms and the Microsoft Office suite of products Preferred Qualifications:- Knowledge of accounting principles, processes, and entries- Extensive experience in property or asset management within commercial real estate, corporate occupier, developer, fund, or landlord entity.- Broad experience of managing and interpreting commercial lease agreements- RPA, CPM, RICS, or comparable professional designation.- Business fluency in another European language.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is seeking a Mechanical Integration Lead to drive the successful installation, integration, and deployment of material handling equipment (MHE) across multiple greenfield and brownfield fulfillment center sites. This role provides hands-on mechanical engineering leadership in complex automation environments, ensuring projects meet Amazon's safety, timeline, cost, and quality standards.The Mechanical Integration Lead will directly manage mechanical installation crews deploying conveyor systems, sortation equipment, and associated structural systems across North America. Reporting to the Site Deployment Manager, you will lead sub-teams responsible for structural steel installation, conveyor prep and placement, mechanical connections and belting, side guide and netting installation, pneumatic systems, and mechanical quality control and commissioning. You will collaborate across engineering, supply chain, and operations to implement scalable solutions, resolve technical issues in the field, and deliver high-impact results across large, multi-site programs.Key job responsibilitiesMechanical Installation Leadership• Directly manage and lead mechanical installation crews deploying MHE across North American facilities• Oversee structural header steel installation including hanging steel, prebuilding supports, and anchoring to building structure• Lead conveyor prep and placement operations — rigging, lifting, staging, and setting conveyor sections into final positions on installed supports• Manage conveyor connections and belting crews — ensuring proper mechanical alignment, bed connections, squaring, leveling, and hardware tightening• Direct side guide and netting installation ensuring proper alignment and tension• Oversee belt crew operations including belting and lacing installation on aligned conveyor sections• Manage pneumatic/air systems installation including air connections to conveyor components, pressure testing, and leak verification• Coordinate with the logistics and receiving team to ensure materials are inventoried, staged, and distributed to work zones on scheduleQuality Control & Commissioning• Lead mechanical QC and commissioning activities including alignment verification, hardware inspections, and match-mark verification• Oversee conveyor run-in testing, belt tracking verification, and belt tension checks• Manage mechanical punch list identification and repair• Verify IOQ checks and ensure all mechanical systems meet specifications before handoff to electrical teams• Ensure proper match-marking of nuts/bolts to verify tightness across all connectionsTechnical Leadership & Standards• Provide mechanical engineering expertise for automation initiatives across assigned sites• Implement technical solutions and lead project-level decisions within the mechanical scope• Follow and help develop mechanical installation standards and best practices• Create and maintain technical documentation including work instructions, installation SOPs, and QC checklists• Participate in design reviews and drive mechanical engineering excellence• Recommend and implement process improvements to increase installation efficiency and qualityProject Execution & Coordination• Lead delivery of complex mechanical installation projects with multi-site impact• Work cross-functionally with engineering, supply chain, and operations teams• Coordinate with the electrical integration lead to ensure proper sequencing — mechanical work must be complete in each zone before electrical teams mobilize• Manage relationships with mechanical vendors and partners• Provide technical input to leadership for data-driven decision-making• Drive achievement of safety, timeline, cost, and quality metrics across assigned zones• Participate in daily business reviews with installation progress updatesA day in the lifeAs a Mechanical Integration Lead, you start your day with the site coordination meeting, reviewing progress against the installation schedule and identifying any material or sequencing issues with your crews. From there, you're on the construction floor — walking zones with your structural steel team verifying header hanger loads, checking that the conveyor prep and placement crew has the right sections staged, and ensuring the connections team is properly aligning and torquing hardware. You troubleshoot rigging challenges, coordinate with the Site Operations Leader on material deliveries, and validate that mechanical QC checks are passed before handing zones off to the electrical team. You close out by updating job plans, flagging risks for the daily business review, and planning tomorrow's crew assignments.About the teamOneMHS (One Material Handling Systems) is Amazon's in-house program for designing, procuring, and installing material handling equipment across its fulfillment network. Rather than relying solely on external integrators, OneMHS brings the full lifecycle of MHE deployment under Amazon's direct control — from final engineering and equipment procurement through mechanical and electrical installation, controls integration, and commissioning. The program supports both greenfield builds and brownfield retrofits, deploying conveyor systems, sorters, induction systems, and robotic work cells at scale. OneMHS enables Amazon to deliver faster, more cost-effective installations while maintaining higher quality and safety standards.Team is able to hire anywhere in the USA. Basic Qualifications:- Experience in engineering including a supervisory role managing people- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment- 7+ years of manufacturing or manufacturing engineering experience- Bachelor's degree in a relevant field or equivalent work experience- 5+ years of experience in industrial electrical installation, controls installation, automation deployment, or a similar technical environment- Experience leading or supervising electrical device installation crews, controls technicians, or field execution teams- Experience reading and interpreting device layout drawings, I/O lists, wiring diagrams, and control panel drawings- Experience with low-voltage control systems including 24VDC circuits, field devices, sensors, VFDs, and industrial communication networks- Experience working in fast-paced industrial, logistics, manufacturing, or automation environments- Ability to travel up to 50% domestically; travel may exceed 50% in some instances with short notice Preferred Qualifications:- Experience of automated equipment including packaging machinery, sortation and conveyor systems- Experience in preventative maintenance systems- Prior experience managing controls technicians, instrumentation technicians, device installers, or low-voltage electricians- Prior experience working for a material handling integrator- Prior experience installing devices and sensors for conveyor or sortation systems- Experience with PLC I/O systems, fieldbus networks (Ethernet/IP, Profinet, EtherCAT, AS-i), and industrial communication infrastructure- Experience with VFD configuration, motor parameter setting, and drive commissioning- Experience with E-stop systems, safety device installation, and safety circuit validation- Knowledge of AutoCAD Electrical, Bluebeam, BIM 360, or equivalent drawing review software- Experience coordinating device installation with controls commissioning and PLC teams- Experience with punch list management, I/O verification procedures, and turnover documentation- Lean, Six Sigma, PMP, or related technical/project management certificationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, KY, Erlanger - 91,800.00 - 137,700.00 USD annuallyUSA, TN, Nashville - 82,600.00 - 123,900.00 USD annually

Job DescriptionAs an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customer’s cloud journey.You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Key job responsibilitiesSuccessful candidates will have a strong technical background, be detail driven, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience- Bachelor's degree in Science, Technology, Engineering, Math, or a related field- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs Preferred Qualifications:- AWS or other cloud certification- Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle- Experience coordinating between project teams and customers to meet unique customer requirements- Experience in English-language communication skills, both written and verbalOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to takeon new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilitiesResponsibilities include, but are not limited to:- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.- Handling support requests and procedures across the network.- Assisting in training new hires.- Continuous learning of new technologies.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers. Basic Qualifications:- Experience troubleshooting integrated and interdependent computer systems- Experience in a dynamic environment with a high degree of customer service- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certificationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, WI, Sturtevant - 23.00 - 37.00 USD hourly

Job DescriptionAbout Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to takeon new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.Key job responsibilitiesResponsibilities include, but are not limited to:- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.- Handling support requests and procedures across the network.- Assisting in training new hires.- Continuous learning of new technologies.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers. Basic Qualifications:- Experience troubleshooting integrated and interdependent computer systems- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals- Experience working with computer systems and troubleshooting- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience Preferred Qualifications:- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certificationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, WI, Madison - 23.00 - 37.00 USD hourly

Job DescriptionThe Amazon Advertising team is seeking a passionate and driven Executive Assistant to support at least two Directors in the CreativeX organization. This role will support two leaders who oversee a teams of 200+ employees in total. This position will serve as part of a close-knit EA team supporting the broader Advertising organization of 16000+ employees worldwide.We are looking for a self-motivated, resourceful, tech-savvy problem solver that demonstrates the ability to look around corners, understand business priorities and proactively anticipate needs. Attention to detail, strong organizational skills, and the ability to meet tight deadlines while juggling multiple critical requests across global teams is required. You will have the ability to complete complex tasks quickly and proactively with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, and take effective action without having to know the whole picture. Strong written and verbal communication skills are a must. Integrity and discretion in handling confidential information and professionalism in dealing with senior executives internal and external to Amazon is essential. You will also partner with onsite operational teams to support the Amazon Ads locations and play a major role in the team's overall site strategy. This position requires the capacity to work successfully in a team environment, and build effective working relationships. These roles function as part of a team of EAs working to facilitate and coordinate meetings, team activities and other projects. The ability to operate independently and collaboratively with a strong sense of ownership, bias for action, and a customer service-oriented approach is key to success. This role requires five (5) days a week in office. Key job responsibilities- Complex calendar management, including coordinating all aspects of scheduling and logistics for internal and external meetings- Seamlessly managing detailed domestic and international travel itineraries, as well as processing expense reports- Managing large event logistics (in-person and virtually), including catering, preparing agendas, accommodations, AV and presentation materials to ensure the meetings are productive (e.g., global team meetings, annual planning offsites, morale-building activities, etc.)- Space planning for the team, coordination and execution of office moves- Partnering closely and proactively with Finance, HR, Recruiting, and EAs throughout the Amazon Ads org- Attending key meetings, tracking and helping drive completion of key deliverables, and following up on overdue items- Driving team mechanisms (e.g., staff meeting agendas, weekly business reviews, team-building events, launch events and team recognition)- Identifying internal and external approaches to solve problems in a creative wayA day in the lifeEvery day is different, but a typical day will involve managing a high volume of email, coordinating with EAs across the organization to schedule often complex, high priority meetings, and partnering closely with the leadership team on various initiatives and events. Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, taking effective action without having to know the whole picture. Basic Qualifications:- 3+ years of senior level leadership support, or 1+ years of Amazon experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applications- High school or equivalent diploma Preferred Qualifications:- Bachelor's degree- Experience managing multiple calendars- Experience in a fast-paced, high-tech companyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 66,300.00 - 107,100.00 USD annually

Job DescriptionAmazon is seeking a Principal Technical Program Manager to join the team that owns Amazon's most critical infrastructure efficiency and region flexibility programs. You will drive initiatives that span petabyte-scale memory optimization, multi-region capacity balancing across global datacenters, and architectural changes that enable Amazon's services to operate resiliently and efficiently across AWS regions.The scope is broad: enabling services to break region coupling for improved blast radius containment, driving capacity reduction programs that directly shape Amazon's datacenter investment strategy, building fleet intelligence platforms that power data-driven optimization across hundreds of engineering teams, and applying agentic AI to automate infrastructure optimization at scale (from autonomous code-level performance improvements to AI-driven capacity recommendations).As a Principal TPM, you will define multi-year program strategy, build the mechanisms that drive execution across hundreds of engineering teams, and own the narrative to the most senior levels of leadership. You'll operate in deep ambiguity, translating infrastructure goals into concrete fleet-level outcomes, making trade-off decisions that balance cost efficiency against service resilience and customer latency, and influencing engineering leaders across organizational boundaries without direct authority. This is a hands-on role: you will dig into technical details, work directly with data and systems, prototype solutions, and personally drive execution rather than delegating from a distance.This role requires someone who combines deep technical judgment in distributed systems and infrastructure with the ability to operate at SVP and CEO-level strategy, someone who can architect a campaign mechanism that moves hundreds of teams, author the executive document that secures investment for it, and roll up their sleeves to unblock execution when needed.Key job responsibilities* Define and own multi-year program strategy and roadmaps for infrastructure efficiency and region flexibility initiatives spanning multiple AWS regions, hundreds of engineering teams, and thousands of services* Partner with senior engineering leaders and project sponsors to deliver complex cross-functional programs that require fundamental architectural changes across Amazon's software stack* Build mechanisms that scale execution (intake processes, campaign frameworks, escalation paths, and automation triggers) and iterate on them as programs mature* Drive adoption of agentic AI capabilities to automate fleet optimization at scale, from autonomous code-level performance improvements to AI-driven capacity recommendations that reduce manual engineering effort across hundreds of teams* Provide clear, concise communication to senior leadership and stakeholders on program status, risks, and strategic trade-offs through executive documents and program reviews* Guide engineering teams on architecture, design, and prioritization decisions that balance cost efficiency, service resilience, and customer latency* Build relationships across Amazon and AWS to leverage existing infrastructure capabilities, promote team initiatives, and influence organizational roadmaps without direct authority* Manage risk assessment, escalations, and trade-offs between competing business needs, technical constraints, and timeline pressures at scale* Leverage fleet intelligence platforms and AI-powered optimization agents to identify savings opportunities, prioritize campaigns, and measure outcomes with data-driven rigor* Mentor and raise the bar for technical program managers in the broader organizationAbout the teamThe Region Flexibility and Efficiency (RFE) organization drives the optimization and resilience of Amazon's global infrastructure. We own programs that shape how Amazon operates across AWS regions, from enabling services to run flexibly across regions to driving petabyte-scale efficiency improvements that directly influence Amazon's infrastructure investment decisions.Our portfolio spans infrastructure optimization programs, multi-region capacity strategy, fleet intelligence platforms, and agentic AI capabilities that automate performance improvements across hundreds of engineering teams. We support Amazon businesses including Stores, Prime Video, Alexa, and Kindle, and partner closely with AWS teams to improve both internal capabilities and public offerings.This is a small, high-leverage team where individual contributors have direct impact at the highest levels of leadership. We value technical depth, hands-on execution, and the ability to operate across organizational boundaries. With millions of customers depending on Amazon's infrastructure every day, we build solutions that are robust, scalable, and designed to "just work" at Amazon's full scale. Basic Qualifications:- 10+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon's Workforce Staffing Expansion team as an Expansions Manager, where you'll identify hiring constraints across Amazon and design innovative staffing solutions that enable business growth. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment. You'll work directly with executive leadership outside of WFS to uncover hiring challenges and create tailored solutions focused on cost, speed, and quality. Partnering with solutions design teams, tech partners, and customer success teams, you'll ensure successful delivery. Your work will directly enable Amazon businesses to scale by removing hiring bottlenecks.Key job responsibilitiesBusiness Opportunity Identification & Executive Engagement: Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.Solution Design & Feasibility Assessment: Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.Pipeline & Opportunity Management: Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness.About the teamThe WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations. Basic Qualifications:- Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field- 2+ years of experience managing teams or leading cross-functional initiatives Preferred Qualifications:- 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in program, project or product management, or leading product implementation- Experience using data analysis to drive business decisionsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TN, Nashville - 113,300.00 - 160,000.00 USD annuallyUSA, TX, Austin - 125,800.00 - 170,200.00 USD annuallyUSA, VA, Arlington - 125,800.00 - 170,200.00 USD annuallyUSA, WA, Seattle - 125,800.00 - 170,200.00 USD annually

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking a Ground Handler to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.Key job responsibilities* Support daily drone operations by handling and organizing equipment, including batteries and related components* Monitor airspace in the area of operations and report any potential hazards or obstacles* Assist with basic warehouse tasks including inventory management and package preparation* Execute standard operating procedures while maintaining safety and compliance standards* Engage positively with community members and address basic inquiries about our operations* Document and report operational activities using standard templates and toolsThis role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA Basic Qualifications:- High School diploma or equivalent- Knowledge of basic mechanical aptitude and equipment troubleshooting- Experience working in a fast-paced, team environment- Can demonstrate strong attention to safety and ability to follow detailed procedures- Can travel to local sites up to 25% of the time- Can provide valid Drivers License Preferred Qualifications:- FAA Part 107 Remote Pilot Certificate- Knowledge of aviation terminology and regulations- Experience in warehouse or logistics- Experience in aviation, aerospace, or drone operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, VA, Richmond - 27.00 - 27.00 USD hourly

Job DescriptionVocê está em busca de uma carreira com grandes desafios? É curiosa e persistente? Você quer se desenvolver em um ambiente inovador, onde experimentamos coisas novas e sonhamos grande? Quer fazer parte do futuro da computação em nuvem com uma equipe obcecada por ajudar os clientes?Se sim, junte-se à nossa equipe AWS no Brasil como Arquiteta de Soluções e ajude nossos clientes a mudarem o mundo! A AWS é a plataforma de nuvem mais adotada e mais abrangente do mundo, suportando milhões de clientes, incluindo startups, grandes empresas e órgãos governamentais.Nesta função, sua criatividade conectará tecnologia a soluções tangíveis. Você trabalhará todos os dias para ajudar os clientes a aproveitar ao máximo os serviços da AWS, para que possam inovar, prosperar e transformar nosso país. Você terá a oportunidade de aprender novas habilidades e aprimorar as suas existentes. Você criará e compartilhará conteúdo técnico, arquiteturas de referência e práticas recomendadas. Você divulgará e educará sobre a tecnologia da AWS.Esperamos de você motivação, trabalho em colaboração com pessoas ao redor do mundo, disposição para enfrentar desafios, paixão pelo que faz e se divertir ao fazê-lo. Você deve gostar de treinar, desenhar e criar soluções em nuvem para um conjunto diversificado e desafiador de clientes.Key job responsibilitiesAs arquitetas de soluções têm 4 responsabilidades principais:1. Atuar como consultora para clientes. Em parceria com a equipe de contas, formular e executar uma estratégia para viabilizar o sucesso do cliente. Ajudar os clientes a adotar os serviços da AWS e fazer o melhor uso deles, gerando receita como resultado. Educar os clientes sobre a proposta de valor da AWS e participar de discussões de arquitetura para garantir que as soluções sejam desenhadas para uma implantação bem-sucedida na nuvem. Criar confiança com indivíduos técnicos dentro dos clientes para que sejam cloud advocates.2. Ser referência técnica. Transferir conhecimento para os clientes. Capturar e compartilhar conhecimento e boas práticas na comunidade de arquitetura de soluções da AWS. Contribuir com publicações para o cliente da AWS, como whitepapers, postagens ou blogs. Apresentar e contribuir em workshops, grupos de usuários, vídeos online e conferências.3. Estar em crescimento profissional contínuo. Ser curiosa e se manter aprendendo. Demonstrar seu aprendizado através das Certificações da AWS. Trabalhar com outras pessoas para ajudá-las a entregar mais. Participar de encontros e conferências.4. Desenvolver e executar melhorias organizacionais. Atuar como um elo técnico entre os clientes e as equipes de engenharia de serviços para melhorar os serviços e recursos da AWS. Contribuir com suas ideias para inovação para times internos e clientes. Simplificar processos que podem ser simplificados. Ajudar a contratar e desenvolver talentos.About the teamA AWS valoriza experiências diversas. Mesmo que você não atenda a todas as qualificações e habilidades preferidas listadas na descrição da vaga, incentivamos os candidatos a se candidatarem. Se sua carreira está apenas começando, não seguiu um caminho tradicional ou inclui experiências alternativas, não deixe que isso o impeça de se candidatar.Por que AWS?A Amazon Web Services (AWS) é a plataforma de nuvem mais abrangente e amplamente adotada do mundo. Fomos pioneiros na computação em nuvem e nunca paramos de inovar — é por isso que clientes, desde as startups mais bem-sucedidas até empresas da Global 500, confiam em nosso robusto conjunto de produtos e serviços para impulsionar seus negócios.Cultura de Equipe InclusivaAqui na AWS, está em nossa natureza aprender e ser curioso. Nossos grupos de afinidade liderados por funcionários promovem uma cultura de inclusão que nos capacita a ter orgulho de nossas diferenças. Eventos contínuos e experiências de aprendizado, incluindo nossas Conversas sobre Raça e Etnia (CORE) e conferências sobre diversidade, nos inspiram a nunca parar de abraçar nossa singularidade.Mentoria e Crescimento ProfissionalEstamos continuamente elevando nosso padrão de desempenho enquanto nos esforçamos para nos tornar o Melhor Empregador da Terra. É por isso que você encontrará aqui compartilhamento infinito de conhecimento, mentoria e outros recursos para desenvolvimento de carreira para ajudá-lo a se desenvolver como um profissional mais completo.Equilíbrio entre Trabalho e Vida PessoalValorizamos a harmonia entre trabalho e vida pessoal. Alcançar sucesso no trabalho nunca deve vir à custa de sacrifícios em casa, por isso buscamos flexibilidade como parte de nossa cultura de trabalho. Quando nos sentimos apoiados no local de trabalho e em casa, não há nada que não possamos alcançar na nuvem. Basic Qualifications:- + 8 anos de experiência em áreas específicas de tecnologia (por exemplo, desenvolvimento de software, computação em nuvem, engenharia de sistemas, infraestrutura, segurança, redes, dados e análises)- +6 anos de experiência em design, implementação ou consultoria em aplicações e infraestruturas- Experiência em desenvolvimento de TI ou implementação/consultoria nas indústrias de software ou internet- Habilidade de comunicação efetiva em inglês (escrita e oral) Preferred Qualifications:- Experiência em vendas, pré-vendas ou consultoria de tecnologia/software- Experiência em desenvolvimento de software ou em setores relacionados à internet- Experiência em migração ou transformação de soluções legadas de clientes para a nuvem- Experiência com tecnologias AWSOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking a Ground Handler to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.Key job responsibilities* Support daily drone operations by handling and organizing equipment, including batteries and related components* Monitor airspace in the area of operations and report any potential hazards or obstacles* Assist with basic warehouse tasks including inventory management and package preparation* Execute standard operating procedures while maintaining safety and compliance standards* Engage positively with community members and address basic inquiries about our operations* Document and report operational activities using standard templates and toolsThis role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA Basic Qualifications:- High School diploma or equivalent- Knowledge of basic mechanical aptitude and equipment troubleshooting- Experience working in a fast-paced, team environment- Can demonstrate strong attention to safety and ability to follow detailed procedures- Can travel to local sites up to 25% of the time- Can provide valid Drivers License Preferred Qualifications:- FAA Part 107 Remote Pilot Certificate- Knowledge of aviation terminology and regulations- Experience in warehouse or logistics- Experience in aviation, aerospace, or drone operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, Pooler - 20.00 - 40.00 USD hourly

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking a Ground Handler to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.Key job responsibilities* Support daily drone operations by handling and organizing equipment, including batteries and related components* Monitor airspace in the area of operations and report any potential hazards or obstacles* Assist with basic warehouse tasks including inventory management and package preparation* Execute standard operating procedures while maintaining safety and compliance standards* Engage positively with community members and address basic inquiries about our operations* Document and report operational activities using standard templates and toolsThis role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA Basic Qualifications:- High School diploma or equivalent- Knowledge of basic mechanical aptitude and equipment troubleshooting- Experience working in a fast-paced, team environment- Can demonstrate strong attention to safety and ability to follow detailed procedures- Can travel to local sites up to 25% of the time- Can provide valid Drivers License Preferred Qualifications:- FAA Part 107 Remote Pilot Certificate- Knowledge of aviation terminology and regulations- Experience in warehouse or logistics- Experience in aviation, aerospace, or drone operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, GA, StoneMountain - 27.00 - 27.00 USD hourly

Job DescriptionHere at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Prime Air is revolutionizing delivery services through innovative drone technology. We're seeking a Ground Handler to support our drone delivery operations through ground support activities, basic operational tasks, and community engagement.Key job responsibilities* Support daily drone operations by handling and organizing equipment, including batteries and related components* Monitor airspace in the area of operations and report any potential hazards or obstacles* Assist with basic warehouse tasks including inventory management and package preparation* Execute standard operating procedures while maintaining safety and compliance standards* Engage positively with community members and address basic inquiries about our operations* Document and report operational activities using standard templates and toolsThis role requires the ability to carry/lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach. In addition, this role requires the ability work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments)This role requires the ability to work any shift, including nights, weekends, and holidaysThis role may require travel, up to 25% of the timeExport Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA Basic Qualifications:- High School diploma or equivalent- Knowledge of basic mechanical aptitude and equipment troubleshooting- Experience working in a fast-paced, team environment- Can demonstrate strong attention to safety and ability to follow detailed procedures- Can travel to local sites up to 25% of the time- Can provide valid Drivers License Preferred Qualifications:- FAA Part 107 Remote Pilot Certificate- Knowledge of aviation terminology and regulations- Experience in warehouse or logistics- Experience in aviation, aerospace, or drone operationsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, NJ, West Deptford - 20.00 - 40.00 USD hourly