Amazon

Job DescriptionWe are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.Key job responsibilitiesConduct quality audits on individual workflows and units delivered by Data AssociatesCoach and calibrate Data Associates co-located at your site to improve performanceProvide detailed insights on Data Associate-level quality and identify root causes of issuesPerform manual reviews to validate automated quality measurement systemsDocument and report quality findings accurately and efficientlyPerform audits to support deep dives and escalations as neededMaintain strict compliance with quality standards and proceduresWork closely with Quality Audit Managers to improve processes and implement best practicesContribute to continuous improvement initiatives within the quality assurance team Basic Qualifications:- C1+ or equivalent fluency in English language- Good working knowledge (B1+) in both spoken and written English Experience in Machine Learning/Data Labeling operations- Demonstrated analytical and problem-solving skills, and attention to detail- Effective communication skills in Business English Experience with quality management tools and systems- Ability to work in strict compliance with internal guidelines- Understanding of data annotation and quality metrics- Hands-on experience in Excel and data analysis tools Ability to work effectively in a team environment- Adaptability to changing priorities and workloads Preferred Qualifications:- Experience working with speech and text language data in multiple languages- Prior experience in a quality assurance role within the tech industry- Familiarity with AI and machine learning conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe primary objective of the Security & Loss Prevention Specialist is to ensure the protection of people & assets of Amazon’s AMZL sites in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Specialist along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization Key job responsibilitiesThe primary objective of the Security & Loss Prevention Specialist is to ensure the protection of people & assets of Amazon’s AMZL sites in accordance with global Security guidelines and PoliciesThe role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functionsTo Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Specialist along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organizationA day in the lifeAs an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. Your daily focus will be on hands-on execution of security operations, including conducting physical security rounds, monitoring CCTV systems, and responding to immediate security concerns. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. You execute established procedures to address security incidents and implement approved solutions for identified vulnerabilities. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.About the teamSitting within the Worldwide Operations Security organisation, Security and Loss Prevention supports the accomplishment of Amazon´s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:• Put our associates and customers under jeopardy• Disrupt the continuity of our business operations• Inflict damage to our assets• Have adverse impact on our brand reputationWorking in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence. Basic Qualifications:- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment- Experience in English-language communication skills, both written and verbal- Experience in security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar Preferred Qualifications:- Bachelor's degree or equivalent, or experience in an industry role- Experience in retail, warehouse, or manufacturing is preferred- Experience working with data and analytics- Valid and active driver's license- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.- • Relevant experience with physical security systems, investigation techniques, and/or management of contract security officersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.SDS is part of the Sales Intelligence, Technology, & Enablement organization (SITE). We are a big-data focused engineering team that provides unique, pan-Amazon datasets consolidating advertiser, seller, and vendor KPIs, exposed via data warehousing , data APIs and agentic solutions. Our data platform is designed to serve Sales teams across WW Advertising orgs for various applications including business processes, ML, account management, marketing, and decisioning systems.You’ll manage a team of data engineers and software developers, own the data infrastructure, pipelines, and platform capabilities that power our analytics, AI tools, and business-critical applications. This requires you to balance competing priorities, manage complex stakeholder relationships, and work shoulder-to-shoulder with product managers, data scientists, and software developers to deliver scalable data solutions at pace.Key job responsibilities• Lead and develop a team of data engineers and SDEs, hiring, mentoring, setting technical direction, managing performance and growth opportunities.• Own the data platform strategy and roadmap for the team’s portfolio, including multiple Redshift clusters, ETL/ELT pipelines, and data models that serve analytics, data science, and business stakeholders.• Manage and optimize Redshift, druid and low-latency retrieval infrastructure, ensuring performance, cost efficiency, availability, and scalability across multiple clusters serving diverse business lines.• Own data pipelines for AI-powered tools, ensuring reliable, high-quality data flows that power the team’s GenAI and ML applications including content analysis, audience segmentation, and experimentation automation.• Drive data engineering for business-critical applications, including dashboards and other internal self developed software products.• Establish and enforce data governance, quality, and reliability standards, implementing monitoring, alerting, SLAs, and data quality frameworks across the team’s data assets.• Partner cross-functionally with product managers, data scientists, BI engineers, and software engineers to translate business requirements into scalable data architecture and pipeline solutions.• Represent data engineering in planning and leadership forums, contributing to annual planning, QBRs, and roadmap reviews. Communicate trade-offs, capacity constraints, and investment needs clearly to senior leadership.• Drive operational excellence, owning on-call processes, incident response, COE follow-ups, and continuous improvement of the team’s operational posture.A day in the lifeSales Data Services team is part of Sales AI, a central data and science organization within Sales Intelligence, Technology, & Enablement organization (SITE) that powers Ad Sales selling motions and workflows via a suite of AI/ML services. Sales AI’s mission is to equip Sales with the data- and science-backed intelligence they need (and when they need it) to improve their selling motions from routine practices to peak performance. Basic Qualifications:- 5+ years of processing data with a massively parallel technology (such as Redshift, Teradata, Netezza, Spark or Hadoop based big data solution) experience- 5+ years of relational database technology (such as Redshift, Oracle, MySQL or MS SQL) experience- 5+ years of data engineering experience- 2+ years of developing and operating large-scale data structures for business intelligence analytics (using ETL/ELT processes) experience- Experience managing a technical team- Experience communicating to senior management and customers verbally and in writing- Experience leading and influencing the data or BI strategy of your team or organization- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Preferred Qualifications:- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience with AWS Tools and Technologies (Redshift, S3, EC2)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Payは、Amazonアカウントにご登録いただいたお客様情報 (配送先住所やお支払い方法)を利用して、Amazon以外のECサイトでも簡単、便利、安全にお買い物をして頂くことができるID決済サービスです。事前の登録などは一切不要で、Amazonアカウントをお持ちであればどなたでも今すぐにご利用いただけます。Amazon Payを導入頂いている事業者様にとっては、自社ECサイトの購入フローが改善されるので、お客様が商品をカートに入れてから購入をやめてしまう”かご落ち”が減ることで、購入に至る割合(Conversion Rate)が上がり、売上の増加が期待できます。Amazon Payは2015年5月に日本で開始し、すでに10万を超えるECサイトで導入され、決済金額も当初の計画を大きく上回り成長しています。米国やドイツ、イギリスでも本サービスは展開されていますが、日本が最も早いスピードで成長しています。今後もさらにビジネスを伸ばしていくために、引き続き日本に積極的な投資をしていくこととなり、このたび営業やカスタマーサクセスの経験が豊富なAccount Managerを募集することとなりました。本ポジションは既にAmazon Payを導入頂いている中小規模な事業者様のアカウント管理やEngagement強化ならびに担当するアカウントのAmazon Pay決済額を増加させるための営業戦略の立案・実行を担っていただきます。また、幅広い中小規模の事業者様に対して効率的に価値を届けるための仕組みやプロセスを構築し、社内の営業・マーケティングをはじめとする関連部門と密に連携しながら、Amazon Pay全体のビジネス成長に貢献していただきます。Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。Key job responsibilities- Amazon Payを導入している中小規模な販売事業者様のアカウント管理、運用サポート。- 担当するアカウントのAmazon Pay決済額を増加させる施策の立案・実行。- 担当するアカウントに導入されているAmazon PayのUI/UX改善ならびに関連する開発プロジェクトの管理。- 担当アカウントが契約しているカートサービスプロバイダーなどのパートナーとの連携・調整。- 多くの中小規模の事業者様に効率的にアプローチし、決済導入の改善やキャンペーンを推進するための仕組み・プロセスの構築・運用。- 社内の営業・マーケティングをはじめとする関連部門と連携した営業・マーケティング施策の立案・推進。- 業務推進に必要な社内のステークホルダー（Finance、法務、PR、Operation など）との連携。- Salesforce やその他 BI ツール・AI を活用した、目標達成に向けた指標の分析・管理。A day in the life◆勤務形態正社員採用、フルフレックス(コアタイムなし)、実働８時間。◆ワークライフバランス本事業部では、ワーキングペアレンツも多く在籍しており、子育てをしながらでも働きやすい環境を整えています。About the team✓ Visit Business Introduction and Employee Interviews✓ Amazon は男女雇用機会均等法を順守しています。 人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、 平等に採用選考の機会を提供しています。障がいをお持ちの方は、Disability Accommodationsをご覧ください。✓ Amazon は地球上で最高の雇用主となることを目指しています。Amazonで働く社員の多様性と包括性についての取り組みをご覧ください。 Amazonで働くということ6909367051, 262051sales, 5121541051 Basic Qualifications:- 法人営業経験 5年以上- 学士以上の学位- 優れた業務遂行能力（仕事の優先順位づけ、スケジュール・納期管理など）- 日本語：ビジネス上級レベル（対外交渉ができる、社内経営陣へのプレゼンテーションができる）- 英語：中級レベル　(読み書きができる） Preferred Qualifications:- オンライン決済またはEコマース関連の経験- 英語上級レベル- 複数の関連部署と連携し目的を達成する調整力- 交渉力と周囲を巻き込む力- 変化の速い環境での対応力- 高い分析能力Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We are looking for a Software Development Engineer to join our team and help enhance MCP data retrieval and analytics tools, the backbone that powers our AI agents. You will design and implement the systems that aggregate, structure, and serve advertiser context to our agents, enabling AI-driven workflows that help account teams deliver better outcomes for advertisers at scale.This is a greenfield opportunity to define how advertiser knowledge is represented, retrieved, and reasoned over by autonomous agents. You will work at the intersection of large-scale data systems, Generative AI, and production agent frameworks to build context services that are fast, reliable, and rich enough to power intelligent sales workflows.Why You Will Love This Opportunity- Impact at scale: Your work powers AI agents used by thousands of account team members serving Amazon's largest advertisers globally.- Greenfield architecture: The advertiser context center is being built now, you'll shape the data models, retrieval patterns, and APIs from the ground up.- AI-native development: Work hands-on with agent frameworks, retrieval-augmented generation pipelines, and LLM-powered systems in production.- Entrepreneurial team: We move fast, experiment often, and ship real products. Small team, big mandate.- Career growth: Amazon Advertising is one of the fastest growing businesses at Amazon, with high visibility to senior leadership.Key job responsibilities- Design and build scalable services that aggregate, transform, and serve advertiser context (account history, campaign performance, deal data, behavioral signals) to AI agents in real time.- Develop APIs and data retrieval layers that enable agents to access structured and unstructured advertiser intelligence with low latency and high reliability.- Build and optimize retrieval-augmented generation pipelines that surface relevant advertiser context to LLM-based agents at inference time.- Partner with Software developers, PMTs and Business Intelligence Eng to integrate machine learning models (recommendations, segmentation, forecasting) into the agent context layer.- Contribute to our agent architecture, including memory management, session isolation, tool orchestration, and guardrails for production agent deployments.- Own end-to-end delivery of features from design through production, including operational excellence (monitoring, alarming, runbooks).- Drive technical decisions on data modeling, storage strategies, and system architecture for high-throughput, low-latency context services.- Participate in code reviews, design reviews, and operational on-call rotations. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionWe are looking for an outstandingly talented, analytical, driven, experienced Senior Supply Chain Analyst that can excel both at an operational level and at driving strategic initiatives with senior management. At an operational level, you will own the S&OP process for part of the Continental Europe (CEU) network, ensuring development of a capacity feasible plan in alignment with the strategic priorities of Amazon. At strategic level, you will be responsible for driving operational improvement and change initiatives in collaboration with multiple stakeholders and in alignment with senior management.This is a highly visible position, based out of our Barcelona office, critical to the company's operations and forward capability as we continue the fast-paced growth and scale-up of our fulfillment network.The EU CF S&OP team works closely with Amazon’s Fulfillment Centers (FCs), Transportation, Retail and Finance teams, orchestrating the upstream and downstream partners to exceed customer expectations while optimizing end-to-end supply chain speed and cost.Key job responsibilities- Key member of the CEU S&OP team managing a part of the fulfillment network in Germany, Czech Republic, Poland, France, Spain and Italy.- Work closely with the larger Supply Chain organization in areas including network/topology planning and design, capacity planning, inventory placement, customer experience and backlog management, continuously optimizing for customer experience and fulfillment efficiency.- Integrate known future events and constraint management into a weekly planning process routine.- Manage operational issues with our fulfillment centers and retail teams, resolving operational queries in a prompt and efficient manner.- Set and deliver country goals relating to forecast accuracy and process timelines.- Drive CEU S&OP strategic operational (e.g. process, tools, etc.) and development initiatives.- Contribute towards the quarterly strategic planning process.- Present operational and project updates to senior management. Basic Qualifications:- Bachelor's degree- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent- Experience with MS Office Professional Suite and excellent working knowledge of MS Excel- Experience using data and metrics to determine and drive improvements- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment- Experience that includes strong analytical skills, attention to detail, and effective communication abilities- Speak, write, and read fluently in English- Strong data analysis skills, ability to produce, interpret and draw conclusions from data- Organized, self-starter and a quick learner- Must be an independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills- Excellent written, verbal, listening, communicating, and negotiating skills coupled with ability to comfortably and confidently present to all levels within the enterprise is required Preferred Qualifications:- Master's degree in a relevant field- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python- Previous experience in a similar role / relevant work experience will help you to get started faster but is not a requirementAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe role requires candidates to commit to the following:- Must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal during the time of employment.- 5 days’ work week which includes weekends and flexible and/or holidays.- 9 hours/day schedule inclusive of lunch break.- Operations is 24/7 – shifting, rotating and possibility of night shift- Internet Connectivity - maintain a minimum speed of 200 Mbps or better, and at least 100 GB of data from a reliable provider.Amazon Philippines is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Seller Experience Protection Operations (SEPO) Team in Manila. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. Ideal applicants will have experience in the e-commerce payments space, trust and safety field, and success in a customer-focused workplace. Key job responsibilitiesThe Investigation Associate position relies on excellent judgment to plan and accomplish goals and will work under limited manager supervision. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.The Investigation Associate will be required to engage proactively with the team members and team leads, department management, and other company associates and third party vendors to accomplish goals. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Basic Qualifications:- At least a high school diploma (with or without experience in investigation or customer support) with 3 years of any work experience- Fresh graduates and career freshers are welcome to apply.- Must have a dedicated workspace at home, free from background noise, where they can connect to the internet and work on deliverables.- A postpaid (wired) fiber internet connection with a minimum speed of 200 Mbps or better, and at least 100 GB of data from a reliable provider.- Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response- Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers- Demonstrated ability to analyze problems logically- Self disciplined, diligent, proactive and detail oriented- Strong time management and organizational skills Preferred Qualifications:- Comfortable working MS tools and using basic level of automation- Experience in fields such as Investigations/Payments/Security or Banking domain- Intermediate knowledge of E-commerceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible.The Capacity Planning Team provides AMZL with safe, cost-optimal and flexible capacity solutions for on-road operations, year-round and enabling the business to scale for seasonal peak demand increases. This role is based out of the Lux corporate office (LUX20). The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and has experience in driving execution in a cross-functional environment, backed by well defined analysis and research. They thrive in a fast-paced environment, relish working with data, and enjoys the challenge of solving complex and ambiguous problems.This candidate will own defining and ramping programs to integrate new programs, business lines and delivery channels into the central AMZL UTR capacity planning cadence and process. You will identify the needs of the business, establish the product requirements and technology requirements to integrate the same, define a charter and execute this strategy end-to-end from inception to implementation. You will analyse gaps, iterate and improve future plans, while working across-functions and building key relationships to ensure that decisions and plans being made and execute, all come together for the benefit of the end customer and enables the AMZL operations to run as effectively as possible. You will challenge the unknown and strive for continuous improvement in key areas of our business.A successful candidate enjoys problem solving, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with other teams across the business to deliver results. You should have an internal drive to challenge the status quo, excellent analytical skills, as well as excellent written and verbal communication skills. You should be a self-starter, comfortable with ambiguity, naturally curious, and be involved in the details.Key job responsibilitiesResponsibilities include:- Drive optimisation of key Capacity Planning metrics, to delight our customers on both performance and cost, by delivering projects to improve demand & supply planning, support systems and tools development- Identify and develop programs to address area of opportunity for standardisation and efficiency improvement within the end to end last mile supply chain- Support programs across multiple work stream, ensuring teams execute daily and weekly cadence while also delivering key programs on time- Engage and earn trust of operational leaders across EU Amazon Logistics to help drive standardisation of process and execution framework- Develop cross-functional relationships with first, middle mile, fulfilment and central teams to drive overall EU operations alignment- Partner with central tech and expansion teams to facilitate the translation of business requirements into technology requests, and ensuring that UTR capacity planning has access to the best in class management platforms- Implement a culture of continuous improvement through proven methodologies- Establish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirements Basic Qualifications:- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business- Experience working in a program management capacity and/or leading large-scale complex projects- Experience defining and executing program requirements and using data and metrics to determine improvements- Experience managing multiple internal stakeholders and advising cross-functional teams- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network Preferred Qualifications:- Experience leading cross-functional projects and managing large, complicated programs- Master's degree or above in Science, Technology, Engineering, or Mathematics (STEM), or experience developing experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations- Experience identifying and solving complex problems through data analysis- Experience working in a high-stress environment- Strong data manipulation background and ability to work with numbers on a daily basis; Experience with analysing big data sets- Ability to Deep Dive and develop innovative ideas for process challenges.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed. Responsibilities include but are not limited to:- Provide first aid support and make referrals to outside medical providers as necessary.- Minimize the AA risk of injury through awareness, education, and proactive engagement.- Maintain all records of care provided to AAs.- Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.- Provide daily activity logs and end of shift reports.- Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.- Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.- Participate in training and certification to facilitate first aid, CPR and AED certifications classes.- Maintain all first aid, CPR, AED credentials.- Work flexible shifts which could include days, nights, holidays, and/or weekends.- Assist with random saliva drug testing protocols.- Maintain effective care delivery in emergencies and assist emergency response at the site.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification Preferred Qualifications:- Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics- Demonstrated work experience with OSHA regulations and Workers Compensation- Proficient in digital recordkeeping- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAbout the RoleAWS Professional Services is looking for a talented Cloud Infrastructure & Application Development Consultant to join our growing team in Taiwan. In this role, you will work hands-on with customers across Semiconductors, Hi-Tech, Manufacturing, Public Sector, and Financial Services (FSI) to design, build, and deploy cloud-native infrastructure and modern applications on AWS.You will be embedded with customer teams, driving technical delivery of cloud migration, modernization, and greenfield application development projects. This is a delivery-focused role where you will write code, build infrastructure, and directly enable customers to operate confidently on AWS.Key job responsibilitiesKey ResponsibilitiesDesign and implement cloud infrastructure solutions including networking, compute, storage, and security architectures on AWS for enterprise customersDevelop cloud-native applications and modernize legacy workloads using containers (ECS/EKS), serverless (Lambda), and microservices patternsBuild and maintain infrastructure-as-code (IaC) using tools such as AWS CloudFormation, Terraform, or AWS CDKImplement CI/CD pipelines, automated testing, and DevOps best practices to accelerate customer deliveryCollaborate with customer engineering teams to migrate and refactor applications for the cloud, ensuring operational excellence and cost optimizationContribute to technical documentation, runbooks, and knowledge transfer to enable customers to operate independently post-engagementParticipate in internal communities of practice, sharing learnings and reusable patterns across the ProServe teamAbout the teamAbout the teamAWS Professional Services works with enterprise customers and partners to help them realize their desired business outcomes through cloud adoption. Our team assists customers in achieving the greatest value from AWS by providing guidance, best practices, and hands-on delivery support throughout their cloud journey.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 5+ years of experience in software development, cloud infrastructure engineering, or DevOps, with hands-on delivery of production workloads- 3+ years of experience working with AWS (or equivalent cloud platform), including services such as EC2, VPC, S3, RDS, Lambda, ECS/EKS, and IAM- Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript, Go) and experience with infrastructure-as-code tools (CloudFormation, Terraform, or CDK)- Demonstrated experience building CI/CD pipelines, container-based architectures, and automated deployment workflows in enterprise environments- Strong written and verbal communication skills; fluency in Mandarin Chinese and English is required Preferred Qualifications:- AWS certifications such as AWS Solutions Architect – Associate/Professional, AWS Developer – Associate, or AWS DevOps Engineer – Professional- Experience delivering cloud projects in one or more of the following industries: Semiconductors, Hi-Tech/Electronics, Manufacturing, Public Sector, or Financial Services- Hands-on experience with Kubernetes (EKS), service mesh, observability tools (CloudWatch, X-Ray, Prometheus/Grafana), and operational automation- Familiarity with industry-specific workloads such as EDA tools, HPC batch processing, IoT/OT data pipelines, or financial transaction systems- Experience working in a consulting or professional services environment with direct customer-facing delivery responsibilities- Knowledge of security best practices, compliance frameworks, and data residency requirements relevant to Taiwan's regulatory environment (e.g., FSC, government security classifications)- Experience with database migration/modernization (e.g., Oracle to Aurora/PostgreSQL, Teradata to Redshift) or application refactoring from monolith to microservicesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Professional Services is seeking a customer-obsessed Engagement Manager (EM) to lead and deliver cloud transformation engagements for enterprise customers in Taiwan. The Engagement Manager serves as the primary commercial and relationship owner for ProServe customer engagements — responsible for scoping, selling, structuring, and managing the delivery of complex professional services projects. This role bridges sales and delivery, ensuring customer outcomes are achieved while driving bookings, revenue, and margin targets. The ideal candidate combines strong consultative selling skills, program management rigor, and deep knowledge of the Taiwan enterprise market.Key job responsibilitiesCustomer Engagement & Business Development- Own a portfolio of customer accounts and drive ProServe bookings and revenue growth- Identify and qualify professional services opportunities through consultative discovery with customer stakeholders- Develop Statements of Work (SOWs), proposals, and commercial constructs (T&M, fixed-price, managed services, outcome-based)- Lead customer-facing workshops, executive presentations, and roadmap discussions to define engagement scope- Build and maintain trusted advisor relationships with customer decision-makers (Director to C-level)Engagement Management & Delivery Oversight- Serve as the single-threaded owner for engagement success — accountable for scope, timeline, budget, and customer satisfaction- Manage engagement delivery in partnership with ProServe Practice Managers and Consultants, ensuring quality outcomes- Monitor engagement health, identify risks and blockers, and implement corrective actions proactively- Drive customer adoption and consumption of AWS services through ProServe-led initiatives- Manage engagement financials including margin, utilization, and revenue recognitionPipeline & Opportunity Management- Build and maintain a qualified pipeline ≥ 3x of individual bookings target- Drive pursuit rigor: qualification, teaming, pricing, proposal development, and close- Accurately forecast bookings and revenue on a weekly/monthly/quarterly basis- Leverage CRM tools (Salesforce) for pipeline management and reportingCross-Functional Collaboration- Partner with AWS Account Managers, Solution Architects, and Specialist teams to identify and pursue joint opportunities- Collaborate with ProServe Delivery Practices (Migration, Modernization, Data & AI, GenAI) to assemble the right teams for engagements- Work with AWS Partners to structure co-delivery models where appropriate- Provide market feedback to ProServe leadership on customer needs, competitive dynamics, and service gaps in TaiwanOperational Excellence- Adhere to ProServe governance processes including deal review, pricing approval, and risk assessment- Contribute to the development of repeatable engagement frameworks and industry-specific offerings- Drive continuous improvement in engagement delivery methodology and customer experienceAbout the teamAWS Professional Services works with enterprise customers and partners to help them realize their desired business outcomes through cloud adoption. Our team assists customers in achieving the greatest value from AWS by providing guidance, best practices, and hands-on delivery support throughout their cloud journey.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 8+ years of IT and/or Management Consulting Services, or 8+ years of technology sales experience- 3+ years of experience managing complex IT services engagements (cloud migration, application modernization, data analytics, AI/ML)- Experience developing and closing professional services deals including SOW creation, pricing, and contract negotiation- Strong program/project management skills with experience managing multiple concurrent engagements- Fluent in Mandarin Chinese and English (written and spoken) and understanding of the Taiwan enterprise market landscape, key industries, and regulatory environment Preferred Qualifications:- AWS Certifications: Solutions Architect Professional, DevOps Engineer Professional, Data Analytics Specialty, or Machine Learning Specialty- Experience working with customers in Semiconductor ecosystem. FSI or Manufacturing (smart factory, Industry 4.0, supply chain optimization)- Experience with large-scale migration programs- Familiarity with generative AI (Amazon Bedrock, foundation models, RAG architectures)- Track record of delivering projects on time and within budget in agile/scrum methodologiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Professional Services is seeking an experienced and results-driven Sales Leader to build and lead the ProServe business in Taiwan. This role is responsible for driving revenue growth, expanding customer engagements, and leading a team of ProServe Account Executives (PAEs) to accelerate cloud adoption and digital transformation for enterprise customers across Taiwan. The ideal candidate will combine deep sales leadership experience with a strong understanding of cloud technologies, professional services delivery, and the Taiwan market landscape.Key job responsibilitiesBusiness Development & Revenue Growth- Own and deliver the Taiwan ProServe revenue target (bookings, revenue, and margin)- Develop and execute the go-to-market strategy for Professional Services in Taiwan, aligned with AWS field sales and partner ecosystem- Build and manage a pipeline of large-scale cloud transformation opportunities including migration, modernization, data & analytics, and Generative AI initiatives- Drive deal structuring and commercial negotiations for complex, multi-year engagementsTeam Leadership & Development- Recruit, hire, and develop a high-performing team of ProServe Account Executives- Coach team members on consultative selling, deal pursuit, and account planning- Foster a culture of customer obsession, ownership, and operational excellence- Manage team performance through metrics-driven cadence and regular business reviewsCustomer Engagement & Executive Relationships- Establish and maintain C-level relationships with key enterprise customers in Taiwan- Act as the executive sponsor for strategic ProServe engagements- Partner with customers to identify transformation opportunities and articulate the value of AWS Professional Services- Represent AWS ProServe at industry events, executive briefings, and customer workshopsCross-Functional Collaboration- Partner closely with AWS field sales (Account Managers, Territory Managers), Solution Architects, and Specialist teams to drive joint pipeline- Collaborate with ProServe Delivery and Practice leaders to ensure successful engagement outcomes- Work with AWS Partners to develop co-delivery and co-sell motions- Align with APJ and Global ProServe leadership on strategy, programs, and best practicesOperational Excellence- Maintain accurate pipeline forecasting and business reporting- Drive operational rigor in deal qualification, pricing governance, and resource planningAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 10+ years of enterprise technology sales experience and team leadership , with at least 5 years in professional services or consulting sales- Experience selling complex IT transformation services (cloud migration, application modernization, data/AI)- Experience in Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations- Fluent in Mandarin Chinese and English (written and spoken)- Deep understanding of the Taiwan enterprise market, industry dynamics, and regulatory landscape Preferred Qualifications:- Knowledge of AWS services- Experience building and managing teams- MBA, or Advanced degree- Experience in cloud consulting or professional services at a hyperscaler (AWS, Azure, GCP) or top-tier consulting firm- Experience selling into FSI, Manufacturing, High-Tech, or Public Sector verticals in Taiwan- Knowledge of Generative AI and modern data & analytics trends- Experience with deal constructs including fixed-price, T&M, managed services, and outcome-based modelsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Cross Border Core Technology team is seeking a seasoned Software Engineer to drive the development of innovative technologies that will shape platforms and products impacting a multibillion-dollar business and enhancing the global customer experience. Our team is focused on building next-generation services that will transform international trade at Amazon. We aim to revolutionize how shoppers worldwide discover and purchase global products. We’re developing new services in areas like Customer Returns, Accounting, Customer Service and Mobile App to enhance the international shopping experience. Our goal is to offer a seamless, one-stop shopping experience for international customers, which includes:Building products (mobile and web based) that reach millions of new customers globally, delivering a world-class shopping experience with localized language, payment options, and currencies.Designing API-based services in NAWS that enable scalable platforms for both internal and external partners.Advancing customer experience technologies to support shoppers worldwide.Innovating strategies for global expansion and developing solutions that will sustain the continued rapid growth of this thriving business.Key job responsibilitiesYou’re seeking a career where you can create, deliver, and make a lasting impact. You design solutions that reach millions of new customers globally, addressing complex problems with a holistic approach. You thrive in environments that demand intricate feedback loops and the development of robust ecosystems. You’re passionate about solving real-world challenges with creative and thoughtful solutions, leveraging a deep understanding of the problem space. You constantly challenge yourself and others to improve, always striving for better outcomes. By collaborating closely with the business, you help define expansion strategies and develop innovative solutions that support the continued rapid growth of this dynamic and thriving business.About the teamWe're going to enable customers around the globe to purchase products on Amazon with guaranteed shipping and import duty fees. We’re going to improve this experience by making selection available across all Amazon marketplaces, so that customers can search and browse in their preferred language and currency. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make difficult decisions, but we'll all understand why. We'll be the dream team. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience- Experience programming with at least one software programming language Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon’s Brand Innovation Lab is looking for a talented, passionate, and a hands-on Creative (Art Director) to conceptualise and create one-of-a-kind campaigns for a wide range of brands across MENA. You’ll partner with Sales leads, Solutions Managers, Producers, and Design Technology and Engineering teams to create first-class customer experiences both online and offline by innovating with the Amazon canvas (Prime Video, Alexa, Twitch, etc.). You’ll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope from brief to execution, with a focus on our partnerships and sponsorships offering. From ideation through launch, you will be responsible for delivering ambitious, insightful, and data-driven concepts that translate needs and constraints into customer-focused brand campaign ideas and solutions. You will be equally strong at concept and execution and an expert in leveraging AI tools and workflows, articulating end-to-end creative solutions, and turning that vision into high-quality experiences. This could include video content, user interface designs for voice and screen, interaction models, prototypes, and interactive advertising campaigns. This role will use data and insights to create campaign strategy and concepts, develop designs and the look and feel for experiences, as well as templates for never-before-done brand campaigns and experiences that will solve customer problems, on and off Amazon platforms. Candidates should have an in-depth understanding of AI tools, Photoshop, Illustrator, PowerPoint, Figma and Webflow, (or an interest to learn Webflow), and understanding of UX design.The candidate’s portfolio should feature highly creative, award-winning campaigns and ideas that solve customer and advertiser problems through a variety of different media channels, including but not limited to video, social, digital activations, and outdoor. You have strong conceptual, presentation, storytelling, and time management skills, as well as digital media experience, insight-driven and strategic thinking, and of course, an acute attention to detail. Key job responsibilities-Concept, design (art), and execute innovative ad campaigns and experiences for global brands.Partner with designers, program managers, developers, strategists, business leads, and producers to create customer-focused solutions that deliver on advertiser objectives.-Independently lead campaigns from brief to execution and collaborate with internal teams, clients, and external agency partners.-Obsessed with understanding customers and making work that delivers both innovation and results.-Present ideas and concepts to clients, agencies, and internally.-Proven ability to ideate for film, print, digital, out-of-home, experiential, and social.-Ability to manage multiple projects at once within budget and deadlines.-Be proactive in developing new products and ideas on behalf of the customer.A day in the life- Partnering with a variety of brands, media, and creative agencies to work on innovative campaigns for travel and tourism, automotive, finance, consumables, telecommunication etc.- From designing brand experiences (digital and physical), from documentary films in Prime Video to Alexa branded experiences, you will always strive to create never-before-done ideas.- Presenting a campaign to senior brand clients and their partners in creative and media agencies.- Reviewing edits and work in progress with your partners, collecting and responding to feedback in order to meet the highest creative standards.- Work with your team on proactive projects and initiatives and bring them to life.About the teamThe Brand Innovation Lab is Amazon' Ads Innovation team dedicated to creating one-of-a-kind campaigns and activations for global advertisers.Leveraging the full Amazon canvas: custom landing pages, Alexa, Fire TV, Twitch, Prime Video, and more. We build campaigns that reach millions of customers across digital channels and in the real world.The team also works on Prime Video IP and brands, developing co-branded full-funnel campaigns. Basic Qualifications:- Experience in driving compelling creative strategy and execution at an agency or in-house creative team- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates- In-depth understanding of industry design tools (Ex. Adobe Creative Cloud, Figma), and a basic understanding of UX design and UX design Tools (ie. Webflow) Preferred Qualifications:- Knowledge of InDesign, Photoshop, Illustrator, Keynote- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions- Experience leading creative development of innovative creative from concept to delivery- Experience presenting creative concepts effectively to senior executives- Experience managing multiple projects and meeting aggressive deadlines- Experience in developing creative concepts and executing campaigns for brand partnerships and/or sponsorshipsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Incident Response (AIR) ensures the high availability of Amazon Web Services by making customer-impacting events shorter and less frequent through incident detection, management, and automated mitigation. Our systems monitor AWS infrastructure in real-time, automatically detect impairments, and orchestrate responses to minimize customer impact across regions and services.As a Systems Development Engineer on the AIR team, you will lead the response to critical customer-impacting events — triaging impact, identifying root causes, coordinating mitigation actions with service teams, and driving resolution in real-time. Not every event is solved by automation; you will use your technical judgment to assess situations, engage the right teams, and direct mitigation strategies when manual intervention is required. Insights from these events directly inform the automation and tooling you build — creating a continuous improvement loop where each event makes the next one shorter or prevents it entirely. This role offers a unique combination of systems development and real-time operational leadership, with direct impact on the availability of AWS services used by millions of customers.Key job responsibilities• Drive the resolution of large-scale customer-impacting incidents as part of an on-call rotation (including weekends and holidays), leading incident calls and coordinating resolver teams across AWS service organizations• Design, build, and enhance incident detection, triage, and mitigation automation tools• Author COEs and event deep-dive documents to identify improvement opportunities; create and lead action items that improve processes, tooling, and automation• Identify recurring platform issues and own projects that eliminate entire classes of operational problems• Collaborate with teams globally to expand incident response capabilities across AWS regions and servicesA day in the lifeA Systems Development Engineer on the AWS Incident Response (AIR) team has full visibility on all AWS services! There are limitless opportunities to learn as you will work with all AWS internal teams and have exposure to AWS products and services. When on-call, your day may start with large scale event — you join the conference bridge, assess the scope of impact using real-time dashboards, identify impaired services, engage the right teams, and drive mitigation until the event is resolved. After the event, you lead the deep-dive, document findings, and create action items to prevent recurrence. When off-call, you spend your time building and improving the tools that make incident response faster and more automated. You might be writing code to improve event detection logic, building dashboards that surface the right signals during triage, or working on automation that reduces manual steps during mitigation. You participate in design / code reviews and collaborate with engineers across AIR to drive operational improvements. You also invest time in learning AWS service architectures — understanding how services fail helps you respond faster when they do.About the teamAWS Incident Response (AIR) is a globally distributed team responsible for leading the large-scale customer-impacting events across AWS. We operate 24/7, providing incident leadership and coordination for events that span multiple services and regions. Our engineers combine hands-on incident leadership with systems development — we build the automation and tooling we use, and every event teaches us how to make the next one shorter or prevent it entirely. The team values operational excellence, continuous learning, and a bias for action. We work closely with service teams, networking, and infrastructure organizations across AWS, giving our engineers broad exposure to how AWS operates under the hood. Basic Qualifications:- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience in networking, storage systems, operating systems and hands-on systems engineering- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby Preferred Qualifications:- Experience handling large enterprise technical customer escalations- Experience delivering results for large, cross-functional initiatives/projects, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan- Experience in automating, deploying, and supporting large-scale infrastructureAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Electrical Infrastructure Reliability Manager, you'll have a proven track record of improving the reliability of electrical systems, via maintenance commissioning and inspection programs. You’ll make sure that our automated systems are able to work at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you’ll minimise EU wide downtime due to power outages. Prior experience in any RME capacity at an Amazon FC/SC/DS site is valuable. German, Italian, Spanish or French language proficiency is considered a preferred qualification. Key job responsibilities• Lead Power Resilence improvement workstreams involving multiple internal teams: central engineering teams and site teams including operational leadership, maintenance and safety• Manage vendor relationships and conduct technical review of vendor deliverables for accuracy, completeness, and compliance• Deliver regular status reports and executive-level briefings to senior stakeholders across engineering, operations, and safety functions• Be capable of being a subject matter expert in electrical distribution (LV, MV and HV) for site auditing, root cause analysis and problem resolution.• Lead end-to-end Power System Studies, including data collection, modelling, technical review of vendor deliverables, on-site implementation of findings, lessons learned.• Evaluate commissioning, maintenance, and testing documentation for key electrical assets (e.g., transformers, switchgear) to identify risks, verify compliance, and support data-driven maintenance decisions.• Ensure full compliance with EU electrical safety standards and regulations (BS 7671, local EU statutory requirements).• Apply deep knowledge of electrical operational risks, including arc flash hazards, to develop and implement effective mitigation strategies, safe systems of work, and engineering controls• Leverage data and analytics to support evidence-based decisions on asset reliability and program prioritization• Support annual budgeting cycles and planningA day in the lifeYou will identify status trends, and assess audit findings related to electrical and associated risks & drive corrective actions EU wide, through structured problem-solving and root cause analysis and serve as the connective tissue between engineering teams, site-based RME teams, vendors, and senior stakeholders. You will lead end-to-end execution of electrical programs from design through commissioning and ensure electrical safety, reliability, resilience, and sustainability standards are met across Amazon's European operations. Key internal stakeholders are D&C, RME, Operations, and Global Building Design.About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. Basic Qualifications:- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree in electrical engineering or equivalent- Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Knowledge of network analysis fundamentals and robust troubleshooting- Experience in vendor management, or experience in electrical or mechanical engineering- 5+ years of progressive electrical discipline specific experience in electrical engineering and/or technical program management on electrical subjects- Experience conducting Power System Studies, using electrical engineering software including short circuit analysis (IEC 60909 / ANSI/IEEE methods), protection coordination studies (relay grading, IDMT curves), arc flash hazard analysis (IEEE 1584 / NFPA 70E) and load flow and power quality assessments for LV/MV/HV systems- Experience in asset reliability including LV/MV/HV switchgear inspection, maintenance, and life-cycle management, Transformer condition monitoring including DGA (Dissolved Gas Analysis), Thermal imaging, partial discharge testing, and insulation resistance assessments and developing and implementing asset reliability frameworks and PMPs Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience leading complex global or country-wide initiatives- Professional Engineer License- Speak, write, and read fluently in French, Spanish, German or ItalianAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Electrical Infrastructure Reliability Manager, you'll have a proven track record of improving the reliability of electrical systems, via maintenance commissioning and inspection programs. You’ll make sure that our automated systems are able to work at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you’ll minimise EU wide downtime due to power outages. Prior experience in any RME capacity at an Amazon FC/SC/DS site is valuable. German, Italian, Spanish or French language proficiency is considered a preferred qualification. Key job responsibilities• Lead Power Resilence improvement workstreams involving multiple internal teams: central engineering teams and site teams including operational leadership, maintenance and safety• Manage vendor relationships and conduct technical review of vendor deliverables for accuracy, completeness, and compliance• Deliver regular status reports and executive-level briefings to senior stakeholders across engineering, operations, and safety functions• Be capable of being a subject matter expert in electrical distribution (LV, MV and HV) for site auditing, root cause analysis and problem resolution.• Lead end-to-end Power System Studies, including data collection, modelling, technical review of vendor deliverables, on-site implementation of findings, lessons learned.• Evaluate commissioning, maintenance, and testing documentation for key electrical assets (e.g., transformers, switchgear) to identify risks, verify compliance, and support data-driven maintenance decisions.• Ensure full compliance with EU electrical safety standards and regulations (BS 7671, local EU statutory requirements).• Apply deep knowledge of electrical operational risks, including arc flash hazards, to develop and implement effective mitigation strategies, safe systems of work, and engineering controls• Leverage data and analytics to support evidence-based decisions on asset reliability and program prioritization• Support annual budgeting cycles and planningA day in the lifeYou will identify status trends, and assess audit findings related to electrical and associated risks & drive corrective actions EU wide, through structured problem-solving and root cause analysis and serve as the connective tissue between engineering teams, site-based RME teams, vendors, and senior stakeholders. You will lead end-to-end execution of electrical programs from design through commissioning and ensure electrical safety, reliability, resilience, and sustainability standards are met across Amazon's European operations. Key internal stakeholders are D&C, RME, Operations, and Global Building Design.About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. Basic Qualifications:- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree in electrical engineering or equivalent- Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Knowledge of network analysis fundamentals and robust troubleshooting- Experience in vendor management, or experience in electrical or mechanical engineering- 5+ years of progressive electrical discipline specific experience in electrical engineering and/or technical program management on electrical subjects- Experience conducting Power System Studies, using electrical engineering software including short circuit analysis (IEC 60909 / ANSI/IEEE methods), protection coordination studies (relay grading, IDMT curves), arc flash hazard analysis (IEEE 1584 / NFPA 70E) and load flow and power quality assessments for LV/MV/HV systems- Experience in asset reliability including LV/MV/HV switchgear inspection, maintenance, and life-cycle management, Transformer condition monitoring including DGA (Dissolved Gas Analysis), Thermal imaging, partial discharge testing, and insulation resistance assessments and developing and implementing asset reliability frameworks and PMPs Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience leading complex global or country-wide initiatives- Professional Engineer License- Speak, write, and read fluently in French, Spanish, German or ItalianAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Milan, ITA - 49,900.00 EUR AnnuallyRome, ITA - 49,900.00 EUR Annually

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Electrical Infrastructure Reliability Manager, you'll have a proven track record of improving the reliability of electrical systems, via maintenance commissioning and inspection programs. You’ll make sure that our automated systems are able to work at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you’ll minimise EU wide downtime due to power outages. Prior experience in any RME capacity at an Amazon FC/SC/DS site is valuable. German, Italian, Spanish or French language proficiency is considered a preferred qualification. Key job responsibilities• Lead Power Resilence improvement workstreams involving multiple internal teams: central engineering teams and site teams including operational leadership, maintenance and safety• Manage vendor relationships and conduct technical review of vendor deliverables for accuracy, completeness, and compliance• Deliver regular status reports and executive-level briefings to senior stakeholders across engineering, operations, and safety functions• Be capable of being a subject matter expert in electrical distribution (LV, MV and HV) for site auditing, root cause analysis and problem resolution.• Lead end-to-end Power System Studies, including data collection, modelling, technical review of vendor deliverables, on-site implementation of findings, lessons learned.• Evaluate commissioning, maintenance, and testing documentation for key electrical assets (e.g., transformers, switchgear) to identify risks, verify compliance, and support data-driven maintenance decisions.• Ensure full compliance with EU electrical safety standards and regulations (BS 7671, local EU statutory requirements).• Apply deep knowledge of electrical operational risks, including arc flash hazards, to develop and implement effective mitigation strategies, safe systems of work, and engineering controls• Leverage data and analytics to support evidence-based decisions on asset reliability and program prioritization• Support annual budgeting cycles and planningA day in the lifeYou will identify status trends, and assess audit findings related to electrical and associated risks & drive corrective actions EU wide, through structured problem-solving and root cause analysis and serve as the connective tissue between engineering teams, site-based RME teams, vendors, and senior stakeholders. You will lead end-to-end execution of electrical programs from design through commissioning and ensure electrical safety, reliability, resilience, and sustainability standards are met across Amazon's European operations. Key internal stakeholders are D&C, RME, Operations, and Global Building Design.About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. Basic Qualifications:- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree in electrical engineering or equivalent- Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Knowledge of network analysis fundamentals and robust troubleshooting- Experience in vendor management, or experience in electrical or mechanical engineering- 5+ years of progressive electrical discipline specific experience in electrical engineering and/or technical program management on electrical subjects- Experience conducting Power System Studies, using electrical engineering software including short circuit analysis (IEC 60909 / ANSI/IEEE methods), protection coordination studies (relay grading, IDMT curves), arc flash hazard analysis (IEEE 1584 / NFPA 70E) and load flow and power quality assessments for LV/MV/HV systems- Experience in asset reliability including LV/MV/HV switchgear inspection, maintenance, and life-cycle management, Transformer condition monitoring including DGA (Dissolved Gas Analysis), Thermal imaging, partial discharge testing, and insulation resistance assessments and developing and implementing asset reliability frameworks and PMPs Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience leading complex global or country-wide initiatives- Professional Engineer License- Speak, write, and read fluently in French, Spanish, German or ItalianAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionOperations is at the heart of everything Amazon does, and reliability is one of the ways we optimise our processes. The Amazon Reliability Maintenance and Engineering team keeps all our equipment in excellent working order, from printers to fully automated sortation systems.As a Electrical Infrastructure Reliability Manager, you'll have a proven track record of improving the reliability of electrical systems, via maintenance commissioning and inspection programs. You’ll make sure that our automated systems are able to work at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you’ll minimise EU wide downtime due to power outages. Prior experience in any RME capacity at an Amazon FC/SC/DS site is valuable. German, Italian, Spanish or French language proficiency is considered a preferred qualification. Key job responsibilities• Lead Power Resilence improvement workstreams involving multiple internal teams: central engineering teams and site teams including operational leadership, maintenance and safety• Manage vendor relationships and conduct technical review of vendor deliverables for accuracy, completeness, and compliance• Deliver regular status reports and executive-level briefings to senior stakeholders across engineering, operations, and safety functions• Be capable of being a subject matter expert in electrical distribution (LV, MV and HV) for site auditing, root cause analysis and problem resolution.• Lead end-to-end Power System Studies, including data collection, modelling, technical review of vendor deliverables, on-site implementation of findings, lessons learned.• Evaluate commissioning, maintenance, and testing documentation for key electrical assets (e.g., transformers, switchgear) to identify risks, verify compliance, and support data-driven maintenance decisions.• Ensure full compliance with EU electrical safety standards and regulations (BS 7671, local EU statutory requirements).• Apply deep knowledge of electrical operational risks, including arc flash hazards, to develop and implement effective mitigation strategies, safe systems of work, and engineering controls• Leverage data and analytics to support evidence-based decisions on asset reliability and program prioritization• Support annual budgeting cycles and planningA day in the lifeYou will identify status trends, and assess audit findings related to electrical and associated risks & drive corrective actions EU wide, through structured problem-solving and root cause analysis and serve as the connective tissue between engineering teams, site-based RME teams, vendors, and senior stakeholders. You will lead end-to-end execution of electrical programs from design through commissioning and ensure electrical safety, reliability, resilience, and sustainability standards are met across Amazon's European operations. Key internal stakeholders are D&C, RME, Operations, and Global Building Design.About the teamThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together improve, troubleshoot and standardise equipment across our network of delivery stations. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. Basic Qualifications:- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment- Work flexible schedule including weekends, nights, and holidays- Bachelor's degree in electrical engineering or equivalent- Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers- Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Knowledge of network analysis fundamentals and robust troubleshooting- Experience in vendor management, or experience in electrical or mechanical engineering- 5+ years of progressive electrical discipline specific experience in electrical engineering and/or technical program management on electrical subjects- Experience conducting Power System Studies, using electrical engineering software including short circuit analysis (IEC 60909 / ANSI/IEEE methods), protection coordination studies (relay grading, IDMT curves), arc flash hazard analysis (IEEE 1584 / NFPA 70E) and load flow and power quality assessments for LV/MV/HV systems- Experience in asset reliability including LV/MV/HV switchgear inspection, maintenance, and life-cycle management, Transformer condition monitoring including DGA (Dissolved Gas Analysis), Thermal imaging, partial discharge testing, and insulation resistance assessments and developing and implementing asset reliability frameworks and PMPs Preferred Qualifications:- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer tools- Experience leading complex global or country-wide initiatives- Professional Engineer License- Speak, write, and read fluently in French, Spanish, German or ItalianAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionDo you want to help our customers to adopt cloud computing technology, solve the biggest of “big data” problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists who have a desire to work in the cloud computing industry, where you will build your technical skills as well as learn from top subject matter experts and industry thought leaders. You will partner with customers and several AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer advocate, the technical account manager will help organizations understand best practices around cloud-based solutions, as well as diagnose and reproduce technical issues with our technology products. You will provide ongoing support and technical guidance to help plan and build solutions using best practices, and proactively help in keeping your customer’s AWS environments operationally healthy. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within organizations ranging from new start-ups to large enterprise customers. The ability to connect technology with measurable business value is critical to a technical account manager. This position will require the ability to travel 10% or more as needed. Key job responsibilities- Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem - Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS - Assist with operational support needs for customers already using AWS- Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities- Act as a technical liaison between customers, service engineering teams and support- Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk managementA day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role- 5+ years of technical engineering experience- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Preferred Qualifications:- Experience in customer-facing technical role or internal enterprise support environment- Strong written and verbal communication skills with ability to explain technical concepts clearly to various audiences- Bachelor's degree in engineering, computer science, or equivalent STEM field- Experience working with enterprise customers- Background in operational services or technical support environment- Hands-on experience with AWS services and/or other cloud platforms (Azure, Google Cloud Platform)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team.Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.Key job responsibilities- Experience working in a Data Center environment- Understanding of network design, protocols, troubleshooting and storage devices.- Experience in Hardware diagnostics and repair.- Software installation and configuration.- Experience managing work and priorities through a ticketing system- Identify and implement process improvements that drive efficiency gains while maintaining safety and quality standards- Process documentation and standardization across operational workflowsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- Bachelor's degree in Information Technology, Computer Science, or a related field- Experience in computer networking- Experience working with Linux operating systems- Can lift and rack equipment up to 40 pounds- Experience with computer hardware troubleshooting and repair Preferred Qualifications:- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing system- Experience with cabling infrastructure best practices and methodologies- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe People eXperience and Technology Central Science (PXTCS) team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians.The PXTCS team is looking for an economist to transform complex business challenges into actionable scientific insights. In this role, you will partner directly with business leaders to design and evaluate pilots, build models using large-scale data, and scale successful prototypes into company-wide policies and programs.We're looking for someone who can combine rigorous scientific thinking with practical business acumen and is passionate about using economics to improve employee experiences at scale. The ideal candidate will thrive in interdisciplinary environments, working alongside engineers, data scientists, and business leaders from diverse backgrounds.Key job responsibilities- Design and conduct rigorous evaluations of various programs- Support the development and application of structural models- Develop experiments to evaluate the impact of initiatives- Communicate complex findings to business stakeholders in clear, actionable terms- Work with engineering teams to develop scalable tools that automate and streamline evaluation processesA day in the lifeWork with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. Basic Qualifications:- PhD in economics or equivalent Preferred Qualifications:- Knowledge of data analysis languages (e.g., R, Stata, Python, etc.) or other statistical software- Experience in a postdoctoral position, consulting position, government position or academic research- Experience with SQLAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Bellevue - 129,200.00 - 174,700.00 USD annuallyUSA, WA, Seattle - 129,200.00 - 174,700.00 USD annually

Job DescriptionEsta é uma posição de tempo integral, permanente, presencial baseada em ESB8 - Brasilia, BR e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brazil para serem elegíveis para consideração.Quer crescer profissionalmente, se desafiar e fazer história? Na Amazon, isso é possível. Nossas equipes de logística transformam, todos os dias, a maneira como nos conectamos com clientes ao redor do mundo, resolvendo grandes desafios da indústria.No time de transporte da Amazon, garantimos que cada pacote – grande ou pequeno – chegue ao seu destino, cumprindo nossa promessa aos clientes. Agora, a equipe de First Mile está em busca de um(a) Líder de Turno para atuar no Seller Processing Center de Brasília - DFNesta posição, você será responsável por supervisionar uma de nossas estações de processamento de coleta, liderar equipes, gerenciar KPIs e impulsionar resultados. Trabalhará em um ambiente dinâmico, ágil e colaborativo, onde inovação e experimentação são parte da cultura. Aqui, toda ideia conta – e as melhores são colocadas à prova.Se você busca desafios, crescimento e um ambiente que valoriza a inovação, essa pode ser a oportunidade certa para você! A Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.Key job responsibilitiesA função envolve: - Estar presencialmente na estação de coleta. Amazon lidera operações 24-7, e portanto, trabalhar em diferentes turnos será parte dessa função, podendo incluir finais de semana e feriados. - Criar e cultivar um ambiente de trabalho seguro, identificando oportunidades de segurança em sua área de trabalho. - Liderar e treinar os associados para entregar o melhor serviço aos nossos clientes. - Garantir que os pedidos dos clientes sejam atendidos de acordo com as diretrizes de segurança e qualidade. - Fornecimento contínuo de informações críticas relacionadas ao turno aos operadores. - Envolver-se com funções de suporte e/ou outros departamentos para abordar problemas ou necessidades comuns de indicadores de desempenho. - Monitoramento do andamento da operação, atuando de forma proativa para identificar e corrigir desvios, com foco na superação da expectativa do cliente e no gerenciamento dos custos de operação. - Condução de reuniões, atribuição de funções e - Atender os KPIs operacionais como liberação de veículos no horario, produtividade dos associados e sucesso na coleta no primeiro dia (On Time Dispatch, TPH, Estimated Arrival Date, First Day Pickup Success). - Insistir nos mais altos padrões de qualidade e mergulhar fundo para encontrar as causas raízes rapidamente e impulsionar melhorias. - Encontrar soluções práticas e simples para problemas complexos sem sacrificar a qualidade. - Fornecer suporte diário durante o lançamento / implementação de sistemas / processos - Garantir que os associados tenham ferramentas adequadas para realizar o trabalho e coordenar o reparo ou substituição quando necessário. - Comunicar as métricas diárias e relatar exceções a outros departamentos em Operações e em toda a Amazon, conforme necessário. Basic Qualifications:- Experience with Microsoft Office products and applications- Experience with Excel- Experience in customer-facing environment, warehousing, logistics or manufacturing Preferred Qualifications:- Speak, write, and read fluently in EnglishOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionJoin Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards – it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.Core Impact Areas:Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.Additional Job Elements include: - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)- Maintain effective care delivery in emergencies and assist emergency response at the siteMust be available to work flexible shifts including days, nights and/or weekends. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. Basic Qualifications:- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace Preferred Qualifications:- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Fort Worth - 27.00 - 33.00 USD hourly

Job DescriptionSelection Operations Manager - Amazon NowAmazon Now is seeking a structured and execution-focused Selection Operations Manager to lead selection strategy and operations. The role requires strong analytical rigor, stakeholder management, and program management skills to build and maintain the right selection for customers across categories and cities.Key Responsibilities:Selection Strategy:Design the selection strategy for Amazon Now, defining what to stock, where to stock, and at what depth across darkstores and superstoresBuild category-level and city-level selection frameworks anchored on customer demand, competitor benchmarking, and store constraintsDefine selection guardrails covering assortment width, brand mix, and price point coverageContinuously sharpen selection logic based on performance data and market shiftsStakeholder Alignment:Work with category managers, instock, operations, and leadership to align on selection strategy and secure buy-inRun structured review mechanisms to collect feedback, resolve conflicts, and iterate on selection logicPublish clear documentation and decision frameworks for stakeholder visibilitySelection Curation:Partner with sellers, brands, and category managers to curate the right selection for each categoryIdentify and close selection gaps versus competition through crawls, benchmarking, and customer signalsDrive onboarding of priority brands and ASINs in partnership with seller-facing teamsProgrammatic Selection Management:Build programmatic processes for addition of NPIs (new product introductions) with clear intake, evaluation, and go-live SLAsDesign and operate removal mechanisms for non-performing ASINs based on defined performance thresholdsAutomate selection health tracking through dashboards covering coverage, productivity, and gap metricsSeasonal & Topical Programs:Manage seasonal and topical selection (festivals, events, weather-led demand) through programmatic playbooksDefine pre-season readiness timelines, selection ramp-up plans, and post-season exit criteriaCoordinate cross-functional execution to ensure timely availability of event-relevant selectionBasic Qualifications:Bachelor's degree in Business, Economics, Engineering, or related fieldExperience in category management, selection planning, merchandising, or related areasStrong proficiency in data analysis; excellence in Excel, SQL, and business intelligence toolsProven track record of building and scaling operational processesExperience managing multiple stakeholders and driving alignmentPreferred Qualifications:MBA or advanced degreeExperience in e-commerce, quick commerce, or retail selection/assortment planningProgramming knowledge (Python, R)Program management experience with automated or rule-based systemsLeadership Competencies:Demonstrate ownership in driving results end to endStrong analytical and problem-solving abilitiesExcellence in stakeholder management and ability to influence without authorityBias for action with high standards on process qualityStrong written and verbal communication skillsCustomer-obsessed mindsetThis role offers an exciting opportunity to define what customers see and buy on Amazon Now, building selection systems that scale across categories and cities.Key job responsibilitiesRoles and Responsibilities (summary):Design the selection strategy and frameworks for Amazon Now across categories and citiesWork with internal stakeholders to align, gather feedback, and continuously sharpen selection logicPartner with sellers, brands, and category managers to curate the right selection for customersProgrammatically drive NPI additions and removal of non-performing selection through defined processesManage seasonal and topical selection through scalable, programmatic playbooksAbout the team- Basic Qualifications:- 3+ years of with Excel experience- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience- Bachelor's degree, or 3+ years of professional or military experience- Experience with financial analysis and P&L ownership Preferred Qualifications:- Experience managing large data sets and utilizing to drive performance and process improvements- Experience in vendor negotiations, pricing and promotion, inventory management, and product developmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.