Amazon

Job Description - Reports to Enterprise Specialist Sales Leader - Full time in US offices - Dallas, Miami, Phoenix, Chicago, NY - Starting ASAPAs an Analytics sales specialist in this rapidly expanding field, you'll drive growth by helping customers leverage emerging technologies that directly impact their technical capabilities and business success. You will work backwards from customer goals and you'll create strategic plans that align AWS solutions with their desired outcomes. You will educate customers on "art of the possible" success stories and AWS enablers including Amazon Redshift, a managed petabyte-scale data warehouse for fast SQL analytics; Amazon Athena, for serverless SQL queries directly on S3 data; Amazon EMR, a managed big data platform for Spark, Hive, and Presto workloads; AWS Glue, a managed ETL service for data preparation and transformation; AWS Lake Formation, for simplified data lake creation and management; AWS SageMaker Studio, a unified IDE for end-to-end machine learning workflows; Amazon Kinesis and MSK for real-time data streaming and processing; and Amazon Open Search Service, a managed search and analytics engine. You'll help customers understand how this analytics foundation enables them to build and deploy AI/ML solutions using Amazon Bedrock, Amazon SageMaker, and other AWS AI services to drive business transformation. Then you will work with a specialized solution architect to craft a solution spanning these solutions as well as selected partner products and manage the sales process including evaluation, pricing, objection handling, navigating competitive pressures, proofs of concept and construction of a supporting business case.The ideal candidate combines strategic sales leadership with deep technical and business acumen. You will collaborate across AWS teams, including sales representatives, solutions architects, product managers, professional services, and partners to drive customer success. You should have experience engaging confidently with both C-suite executives and technical stakeholders, demonstrating the ability to translate complex technical solutions into clear business value. Your background should reflect success in building consensus across organizations, developing compelling value propositions, and navigating technical and business challenges. Experience in strategic analysis, enterprise sales, and technical solution development is essential, as you'll need to understand both the technical architecture and business implications of modern data and AI solutions.Key job responsibilitiesKey job responsibilities• Drive revenue and market share in a defined territory.• Meet or exceed annual revenue targets.• Develop and execute against a comprehensive account/territory plan.• Develop working backwards analytics visions including business case and financial justification, potentially gleaned from earnings reports.• Create & articulate compelling value propositions around AWS analytics services.• Accelerate customer adoption of Amazon analytics services.• Maintain a robust sales pipeline leveraging sales force automation tools and best practices• Work with partners to extend reach & drive adoption.• Develop long-term strategic relationships with key accounts.• Ensure customer satisfaction.• Expect moderate travel.A day in the lifeA day in the lifeYou’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1". Basic Qualifications:- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 5+ years of business development, partner development, sales or alliances management experience Preferred Qualifications:- 5+ years of building profitable partner ecosystems experience- Experience developing detailed go to market plans- Experience in any Bigdata architecture, or experience in technical support and experience that includes strong analytical skills, attention to detail, and effective communication abilitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, FL, Miami - 142,800.00 - 193,200.00 USD annuallyUSA, GA, Atlanta - 142,800.00 - 193,200.00 USD annuallyUSA, IL, Chicago - 142,800.00 - 193,200.00 USD annually

Job DescriptionAs an AWS Storage Sales Specialist, you will contribute to driving adoption and revenue growth for AWS's comprehensive suite of storage services, with a focus on their integration with Generative AI technologies. Your role will involve implementing strategic approaches to identify high-value customer opportunities and engaging with AWS customers to understand their data needs and align them with AWS storage solutions. You will handle complex initiatives throughout the full-cycle sales engagement plan, from identifying qualified leads to realizing revenue.Key job responsibilitiesDrive Revenue Growth: Achieve and exceed quarterly and annual sales quotas for storage solutions across the assigned territory or named accountsSolution Development: Collaborate with customers to understand their data management challenges and design comprehensive storage solutions encompassing SAN, NAS, object storage, cloud storage, and hybrid architecturesAccount Planning: Develop and execute strategic account plans that identify opportunities, map stakeholders, and outline engagement strategies to maximize wallet share within target accountsTechnical Discovery: Lead discovery sessions to assess customer environments, identify pain points, and quantify business impact of storage inefficiencies, data protection gaps, and capacity constraintsProposal Development: Create compelling proposals and business cases that articulate ROI, TCO analysis, and competitive differentiation for recommended storage solutionsSales Cycle Management: Own the full sales cycle from prospecting through close, including qualification, demonstration coordination, proof-of-concept management, negotiation, and contract executionCross-Functional Collaboration: Partner with solution architects, professional services, account teams, partners, and customer success teamsPipeline Development: Maintain a healthy pipeline through proactive prospecting, lead follow-up, customer referrals.Market Intelligence: Stay current on storage industry trends, competitive landscape and emerging technologies. Gather customer feedback to inform product roadmaps and enhance the AWS storage service offerings Basic Qualifications:- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience- 5+ years of direct field experience selling software or cloud solutions experience- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams Preferred Qualifications:- Experience in the financial services industry- Experience in management of large, complex enterprise accounts or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, GA, Atlanta - 142,800.00 - 193,200.00 USD annuallyUSA, NJ, Jersey City - 157,100.00 - 212,600.00 USD annually

Job DescriptionAmazon Live operates at the intersection of content, commerce, and community — bringing shoppable video experiences to life through creator-led livestreams and video content. We are seeking an experienced Sr. Product Marketing Manager to own the full lifecycle of complex product marketing initiatives for our Creator Partnerships program, defining strategy and measurement that attract, retain, and scale influencers producing shoppable video content across Amazon Live surfaces.You will own go-to-market branding and product initiatives across both a managed creator cohort and scaled unmanaged creators. You will develop the comprehensive marketing strategy — targeting, positioning, promotions, and launch plans — own creator insights, and directly partner with and inform partner tech teams' product roadmaps.The ideal candidate can aggregate and analyze inputs from multiple sources (industry and creator economy trends, creator needs, competitive intelligence, creative and media insights) to formulate product marketing strategy. You will develop, execute, and steward product marketing initiatives with clear objectives, priorities, measurement, and deliverables — understanding how your initiatives impact both creator experience (awareness, consideration, feature adoption, onboarding, community engagement, brand perception) and business outcomes (creator acquisition/retention, content volume, shoppable video revenue, customer engagement).This role requires a self-motivated individual who routinely delivers the right things with limited guidance, thrives in ambiguity, identifies gaps between teams and processes, negotiates resources, and influences partner team roadmaps and investment priorities. You will anticipate risks, prevent and remove blockers, and build contingency plans in a rapidly evolving competitive landscape. You demonstrate good judgment in how and when to escalate effectively, make tradeoffs between short-term and long-term needs, and are learning to scale strategies by building mechanisms and engaging peers, partner teams, and senior leaders.Key job responsibilities- Develop and own the Amazon Live creator brand strategy and value proposition — articulating earnings potential, audience growth, and monetization advantages to attract and retain creators at scale- Own end-to-end go-to-market strategy and execution for creator-facing product launches, developing GTM plans with clear targeting, positioning, measurement, and deliverables across managed and unmanaged creator segments- Conduct competitive analysis and creator needs assessments that define business problems, identify market opportunities, and directly inform partner tech teams' product roadmaps- Lead off-Amazon marketing strategies that amplify creator content and brand presence across social platforms, driving audience growth and creator acquisition- Design and execute community-building programs and engagement activations that reinforce program value and drive creator retention- Own creator-facing communications strategy including educational content, newsletters, and marketing materials that drive feature adoption and content quality- Aggregate and analyze inputs from multiple sources — industry trends, creator behavior data, competitive intelligence, and media performance — to continuously refine marketing strategy and provide recommendations that improve business outcomes- Identify gaps between teams, processes, and plans; negotiate resources and influence cross-functional roadmaps and investment priorities across Product, Content, Business Development, and Monetization teams- Own cadenced reporting and narratives (MBR, QBR, PR/FAQ) and effectively communicate marketing objectives, strategy, and results to senior leadership- Participate actively in recruiting and hiring; mentor and develop others within the organizationAbout the teamNow more than ever, customers watch videos when they shop. Videos and livestreams make shopping easier and more fun, whether a customer is researching a product or tuning in to chat with their favorite content creator live. The Amazon Live team's mission is to enable customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. If you are interested in building a multifunctional product, enjoy a creative and fast-paced working environment, and want to work on a strategic new initiative, join our team today! Basic Qualifications:- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches- Experience handling ambiguous or undefined challenges through strong problem solving abilities Preferred Qualifications:- Experience using any of SQL or other analytical tools for conducting data analysis- Experience with customer segmentation, profiling, and targetingAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAre you passionate about startups? Are you interested in modern technologies and making a positive difference? We are looking for technical builders who love the idea of working with startups to help them as they grow. Come join us!Startups are the enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful, many times challenging the status quo, incumbents, or addressing underserved customers. They usually operate in an environment of scarcity: whether that’s time, capital, engineering resources, or experience. This is where you come in.The AWS Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. We’re here to help them leverage the power of AI and modern technologies, and deploy scalable, secure, reliable, performant, sustainable and efficient architectures to accelerate their business and products.In this role, you’ll work directly with customers in various industries such as HCLS, FinTech, ClimateTech, Web 3, AI/ML and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.As well as spending time working directly with customers, you’ll also get time to “sharpen the saw” and keep your skills fresh. We have more than 200 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with.In addition, this role will provide plenty of opportunities to share your knowledge more broadly by working on technical content and presenting at events.Key job responsibilities• Stay up to date in the latest technologies• Help a diverse range of startups adopt the right architecture at each part of their lifecycle • Support startups in architecting scalable, reliable and secure solutions • Support adoption of a broad range of AWS services to deliver business value and accelerate growth • Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback • Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs • Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-market About the teamDiverse ExperiencesAmazon values diverse experiences. If your career hasn’t followed a traditional path, or includes alternative and relevant experiences that differ from what is listed in the in the job description, we encourage you to apply.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, we value inclusivity. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences and celebrate them. Ongoing events and learning experiences continue to inspire us to embrace our uniqueness.Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience Preferred Qualifications:- Experience working within software development or Internet-related industries- Experience migrating or transforming legacy customer solutions to the cloud- Experience working with AWS technologies from a dev/ops perspectiveAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, MA, Boston - 131,300.00 - 177,600.00 USD annually

Job DescriptionHere in AWS Database Services, our team builds and operates the foundational database technologies that power the world's fastest-growing startups and largest enterprises. We are the critical layer where data meets possibility, enabling customers to build and scale applications that millions of people depend on every day.We are looking for an exceptionally organized and proactive Executive Assistant to support two Directors within our organization. In this role, you will be the operational backbone that enables our leaders to scale their impact and drive key initiatives. You will do more than just manage schedules and logistics; you are a force multiplier who anticipates challenges, streamlines complex processes, and acts as a central point of communication for a fast-paced global team.Your work will directly contribute to the success of a team shaping the future of the cloud.You will masterfully navigate competing priorities, manage intricate calendars for two executives across multiple time zones, and coordinate high-impact team activities.If you thrive on orchestrating order in a fast-paced world and want to be at the center of technological innovation, we would love to hear from you.Key job responsibilities• Proactively coordinate and engage with leadership in planning and organizing events, activities and calendars• Management of multiple complex calendars and scheduling requirements• Acting as a liaison for direct reports• Driving key team activities (such as staff meeting agendas, all-hands meetings, supply ordering)• Tracking and helping drive completion of key deliverables and following up on items• Travel coordination for executives• Participating in planning of events• Having fun at work and helping others do the same• This position will work with other assistants throughout the Database Services and across the rest of the company Basic Qualifications:- Experience with Microsoft Office products and applications Preferred Qualifications:- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiencyAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon is looking for a Program Manager to drive customer solutions on Sustainable Shopping through growth of Amazon's sustainability programs and innovative local solutions relevant to our Mexican customers.You will develop and implement a plan alongside local and global partner teams to deliver strong year-on-year progress toward Amazon's commitments set out in the Climate Pledge. As well as owning this plan for Mexico, you will work closely with sustainability leaders in other countries to leverage scale and best practices.Key job responsibilities1. Understand customer needs and interests in the sustainability domain and continue to develop a working backwards from customer roadmap.2. Partner with global and local teams to develop mechanisms for sourcing and merchandising that help to offer a sustainable selection of products to offer to customers, following the Climate Pledge Friendly qualification. 3. Drive growth of packaging-free shipping solutions.4. Identify opportunities and launch circular economy initiatives around end-of-life programs and recycling.5. Lead efforts to drive donations to benefit communities.About the teamInclusive team culture  At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.    Work Life Balance  We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.    Mentorship & Career Growth  Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications:- 2+ years of program or project management experience- 3+ years of Computerized Maintenance Management System program experience- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience- 3+ years of advanced Microsoft Word and Excel experience- Bachelor's degree or equivalent- Speak, write, and read fluently in English, and have the ability to take direction in English Preferred Qualifications:- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement document- Experience using Microsoft Projects software- Experience with material handling systems (MHS) installation, operation and maintenance- Experience working in an analytical environment with cross-functional teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionManage a team that maintains cloud infrastructure for global data center operations! As a Data Center Manager, you will solve complex technical challenges and drive operational excellence across our global data center network. Manage high-performing technical teams that operate critical infrastructure. Develop and optimize processes to improve operational metrics. Drive performance to meet Amazon's rapid data center growth demands. Build strong relationships with internal teams and external vendors. Implement innovative solutions to complex infrastructure challenges. Key job responsibilitiesManaging and developing teams of engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Maintaining existing Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications:- 4+ years of technical team management experience- 4+ years of experience in a data center technology role and/or 4 + years of knowledge with Networking or Computer hardware. Preferred Qualifications:- 2+ years of data center experience- Experience conducting interviews and making effective hiring decisions- Experience in technical writing in a relevant field- Experience contributing to the definition and implementation of automation opportunities within an operations environment- Work a flexible work schedule including evenings, overnights, and weekendsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Central Science Team within Amazon's People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.PXTCS is seeking a Sr. Technical Program Manager (TPM) to own and drive large, critical programs that span multiple teams and organizations at Amazon. You will manage complex technical programs involving machine learning models and artificial intelligence systems that improve employee experience for over 1.5 million Amazonians worldwide.The program areas our team leads apply technology and data-driven insights to enhance all aspects of work for employees and managers including benefits, compensation, recruiting, voice of employee, management practices, and organizational culture. You will coordinate cross-functional engineering, product, data science, and business teams to successfully deliver these programs. This involves developing detailed plans, schedules, milestones, and risk mitigation strategies.You will identify dependencies and enable seamless collaboration between engineering and science teams building the AI/ML models, product managers defining requirements, data scientists providing insights, and business stakeholders across Amazon's employee services. Continuously monitoring progress, highlighting roadblocks early, and developing contingency plans will be critical. You will lead communication across various levels, including providing executive visibility into these high-impact programs.You will work closely with senior business partners and our interdisciplinary team of data scientists, economists, and engineers to create positive employee experiences through innovative technology at Amazon's scale. Mentoring and developing more junior TPMs is also expected.This is a unique opportunity to shape the future of work at Amazon through AI/ML technology and data-driven insights. Ideal candidates will have experience with large scale data platforms and working with large/unstructured data sets. If you are passionate about driving cross-functional, cross-team innovation with large-scale impact, we would love to hear from you.Key job responsibilities- Managing the lifecycle of complex cross-functional programs.- Focus on managing a single product in a critical technology area and/or managing larger initiatives that span organizations or geographies in support of broader customer service business objectives.- Responsible for the delivery of large and complex projects, ensuring successful execution and completion.- Contribute to and develop OP1/OP2 narratives and take ownership of organizational goals.- Accountable for developing and implementing overall strategy and driving teams inside and outside of the organization to deliver results.- Define programs (including mission, vision, and tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation.About the teamAmazon's People Experience and Technology Central Science (PXTCS) team uses economics, behavioral science, statistics, machine learning, applied science, and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, engineering, and UX to develop and deliver solutions that measurably achieve this goal. Basic Qualifications:- 5+ years of technical product or program management experience- 4+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications:- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience working directly with engineering teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Arlington - 148,700.00 - 201,200.00 USD annuallyUSA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually

Job DescriptionThe Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers- Providing vacation coverage for Area Managers- Providing policy follow-up, attendance tracking (duties do not extend to discipline)- Tracking and reporting of ATS/labor hours- Assisting the floor as an associate resource, training associates and verifying SOP compliance- Ensuring successful area performance, through tracking, reporting and feedback of associate performance- Participating in Operational Excellence initiatives in some capacity- Filling in as needed with production duties- Fully understanding workflow and daily production goals- Reviewing and updating SOP as required- Assisting in keeping work area clean and organized- Identifying and addressing safety hazards within the work area- Coaching associates to work safely at all times- Participating in safety initiatives- Referring all job injuries immediately to area manager Basic Qualifications:- 1+ years of Microsoft Office products and applications experience- High school or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required Preferred Qualifications:- Education beyond High School, and/or prior experience managing employees- Excellent interpersonal skills- Demonstrated problem solving skills and analytical skills- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management- Experience with an FC kaizen or Shingi event- An awareness and willingness to use OE tools and techniques- Experience working in Problem Solve a plus- Leadership abilityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits. USA, OK, Tulsa - 23.00 - 23.00 USD hourly

Job DescriptionThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.Are you passionate about revolutionizing how enterprises make decisions through the power of artificial intelligence? Do you envision a future where agentic AI transforms entire business operations across industries? Then come help us shape the future of enterprise decision-making at AWS.As a Specialist Solutions Architect, you will be at the forefront of a fundamental reimagining of enterprise decision making and planning, targeting a rapidly expanding agentic AI market for the supply chain industry leading with Amazon Connect Decisions. You will drive the architectural vision for solutions that span multiple domains across enterprise customer's planning and decisioning teams.You will own the design and delivery of entire programs of customer solutions, creating new patterns and methodologies that become industry standards. Operating with autonomy and independence, you'll tackle significantly complex problems in emerging or novel areas, simplifying them into elegant solutions that become reference designs for the future!Internally, you will be both the voice of the customer and a technical asset, working directly with AWS product teams to shape our roadmap, while also leading the creation of thought leadership content that defines how AWS communicates its technology to customers. Your influence will extend to company-wide impact, driving transformative solutions at scale.Key job responsibilities- Lead the development of enterprise-wide agentic AI architectures and frameworks that span multiple domains- Collaborate with C-suite and VP-level stakeholders to shape both technical and business strategies- Design and validate reference architectures that become industry standards for applying AI in business process optimization- Drive clarity in ambiguous situations, leading large organizational or multi-country initiatives- Mentor and develop other Solutions Architects, contributing to the growth of technical excellence across AWSAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications:- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 5+ years of experience in the supply chain domain Preferred Qualifications:- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually

Job DescriptionAWS Global Sales is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Would you like to be part of a team that focuses on driving business outcomes for our customers by engaging directly with CxO, LoB, and IT leaders and influencers? Is your superpower connecting industry and business priorities to digital and AI strategy and solutions? Are you adept at identifying and quantifying business value from digital and AI-led business process improvements? Do you have deep business background, executive presence, strong modeling and analytical skills, and communication skills to influence CxO and LoB audiences?The NAMER Business Development (BD) organization houses the Business Innovation (BI) team, which includes Business Innovation Advisors (BIAs). BIAs bring domain experience, expertise, and proven methods to: (i) proactively surface and shape transformation priorities with LOB executives, jumpstarting opportunity creation for workloads that inspire customers to lean in with AWS AI and cloud services; and (ii) accelerate adoption and launch of qualified opportunities by bridging business value to technical feasibility.We are seeking a Senior Business Innovation Advisor. In this role, you will focus directly on our strategic enterprise customers while enabling scale in support of other customer segments. You will collaborate with sales leadership to lead vision, transformation, and value assessment consulting sessions with customers, including facilitation, analysis, crafting and delivering high-impact executive-level narratives and presentations. This may include conducting and facilitating internal and external research, discovery of customer’s business processes and KPIs, business value analysis, return on investment (ROI), and defining business transformation strategies.You will collaborate with customer executives to uncover, define, and communicate the financial impact for the adoption of AWS’s solutions. Your success will result in the strategic elevation of AWS with customers, shaping the sales team’s go-to-market strategies as well as customer success initiatives.Key job responsibilities- Lead discovery workshops with prospective and existing customer leadership and their teams to understand business goals, challenges, and transformation priorities across industries- Build CFO-grade business cases that quantify transformation ROI using customer-specific data, including ROI, TCO, NPV, and unit economics analysis to justify investment in AWS solutions- Craft and deliver high-impact, executive-level narratives and presentations for CxO and LOB audiences that reframe customer priorities from “technology project” to “business transformation”- Conduct process decomposition of complex enterprise operations (order-to-cash, claim-to-resolution, design-to-manufacture) to identify AI-addressable opportunities and sequence them by value impact- Develop and execute customer-specific transformation roadmaps and strategic points of view (SPOVs) that inspire customers to adopt AWS AI and cloud services- Partner with account teams to shape deal structures contributing to commercial strategy with quantified value rationale- Create reusable value frameworks, engagement kits, ROI calculators, and discovery guides that enable account teams to execute value-based selling motions independently across their territories- Provide thought leadership, training, and consultative partnering with internal sales and cross-functional teams throughout and beyond the sales cycle to instill value selling practices- Conduct competitive benchmarking and industry research to maintain current knowledge of industry KPIs, transformation benchmarks, and market trends that inform customer engagements- Track and validate value realization with customers post-engagement, connecting initial business case projections to measurable deployment outcomes to fuel expansion and renewal conversations- Act as a trusted advisor to sales leadership by providing guidance on account strategies and helping prioritize strategic pursuits- Contribute to external thought leadership through webinars, whitepapers, summit sessions, and customer reference developmentA day in the lifeAs a Sr. Business Innovation Advisor, you might start your morning preparing an executive workshop for a Fortune 500 retailer’s COO, mapping their customer experience operations end-to-end to identify where AI-powered self-service could reduce cost-to-serve by 40%. Mid-day, you’re on a call with an account team helping them translate a stalled infrastructure conversation into a $5M+ business transformation opportunity by building the value case that connects technology investment to the customer’s P&L. In the afternoon, you’re finalizing a reusable discovery playbook for the CX domain that three other BIAs will use across their accounts next quarter. You operate at the intersection of consulting, business development, and executive advisory—and you thrive on the variety.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications:- Bachelor's degree, or 5+ years of professional or military experience- 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience explaining complex technical concepts to various business and technical audiences Preferred Qualifications:- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreements- 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 162,700.00 - 220,200.00 USD annually

Job DescriptionAs part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.Key job responsibilities• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.• Provide technical assistance and support to operations during life cycle of the data center.• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.• Support Controls projects related commissioning activities in the data centers.• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.• Develop and modify controls logic programming and graphical user interfaces.• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.• Financially manage BMS and EPMS service contracts.• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.About the teamAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional Basic Qualifications:- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Experience with power management and power monitoring systems- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5 years of relevant controls experience, OR 10 years of relevant controls experience in lieu of a degree.- 5+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).- 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. Preferred Qualifications:- Knowledge of critical data center equipment- Knowledge of critical data center equipment- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Provide technical assistance and support to operations during life cycle of the data center.- Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.- Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.- Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.- Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.- Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.- Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.- Support Controls projects related commissioning activities in the data centers.- Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.- Develop and modify controls logic programming and graphical user interfaces.- Manage multiple stakeholder deliverables, requirements and navigate challenging situations.- Financially manage BMS and EPMS service contracts.- Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.Key job responsibilities• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.• Provide technical assistance and support to operations during life cycle of the data center.• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.• Support Controls projects related commissioning activities in the data centers.• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.• Develop and modify controls logic programming and graphical user interfaces.• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.• Financially manage BMS and EPMS service contracts.• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.About the teamAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional Basic Qualifications:- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Experience with power management and power monitoring systems- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5 years of relevant controls experience, OR 10 years of relevant controls experience in lieu of a degree.- 5+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).- 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. Preferred Qualifications:- Knowledge of critical data center equipment- Knowledge of critical data center equipment- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Provide technical assistance and support to operations during life cycle of the data center.- Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.- Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.- Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.- Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.- Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.- Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.- Support Controls projects related commissioning activities in the data centers.- Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.- Develop and modify controls logic programming and graphical user interfaces.- Manage multiple stakeholder deliverables, requirements and navigate challenging situations.- Financially manage BMS and EPMS service contracts.- Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionApplication deadline: Applications will be accepted on an ongoing basisShopbop, a fully integrated Amazon subsidiary in Madison, WI, is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with high-end merchandise. Successful candidates will be responsible for achieving explicit department goals. An ideal candidate will excel in a fast-paced, multi-tasked, dynamic environment.This is a full-time, direct hire position that pays $19.00/hour. We are a call center open 7am-9pm CST, 7 days a week. Must have the flexibility to work a variety of shift assignments including nights/weekends/holidays/OT Peak. 2+ years within a luxury customer service-focused environment, such as contact center and/or luxury retail. Direct customer phone/email experience is required. Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping.In this Customer Support Specialist, you will be the voice of Shopbop, fielding real-time calls in a remote call center environment from customers globally. The ideal Customer Support Specialist is caring and compassionate, enthusiastic, solution-oriented and committed to providing service to all our customers. This role is a fully remote position. Candidate location restrictions may apply.Key job responsibilities• Act as a Brand Ambassador for Shopbop, providing world-class service to all Customers• Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media• Provide Customers with critical service and product information, ensuring customer satisfaction• Demonstrate sound understanding and comprehensive knowledge of the Shopbop’s full range of products and services• Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the Service Level Agreement• Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices• Utilize a variety of software programs to resolve customer inquiries• Work with external shipping contractors to assist customers with both domestic and international issues Basic Qualifications:- Can show strong verbal and written communication skills- Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in a high volume, high production operations environment- High school diploma- 2+ years within a luxury customer service-focused environment, such as contact center and/or luxury retail. Direct customer phone/email experience.- The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership- Home work area that is free from background noise where you can connect to the internet and work on your deliverables- • The ability to meet the Shopbop and Amazon Customer Contact Center Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi) Preferred Qualifications:- Knowledge of basic mathematics- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.- Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience that includes strong analytical skills, attention to detail, and effective communication abilitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAs part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.Key job responsibilities• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.• Provide technical assistance and support to operations during life cycle of the data center.• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.• Support Controls projects related commissioning activities in the data centers.• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.• Develop and modify controls logic programming and graphical user interfaces.• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.• Financially manage BMS and EPMS service contracts.• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.About the teamAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional Basic Qualifications:- Knowledge of engineering documentation, electrical diagrams and standard operating procedures- Experience with power management and power monitoring systems- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5 years of relevant controls experience, OR 10 years of relevant controls experience in lieu of a degree.- 5+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).- 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution. Preferred Qualifications:- Knowledge of critical data center equipment- Knowledge of critical data center equipment- Experience in project management in data centers or comparable critical infrastructure- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure- Provide technical assistance and support to operations during life cycle of the data center.- Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.- Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.- Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.- Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.- Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.- Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.- Support Controls projects related commissioning activities in the data centers.- Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.- Develop and modify controls logic programming and graphical user interfaces.- Manage multiple stakeholder deliverables, requirements and navigate challenging situations.- Financially manage BMS and EPMS service contracts.- Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.We are seeking a Hardware Design Engineer with role in the definition, design and validation of AWS next generation ML Chips, Cards and server integration. As a senior member of our hardware team, you will have the outstanding and meaningful opportunity to participate in the design and execution of all PCIe and Serdes topics, with the goal of creating and customized platforms that fit within AWS datacenter’s world leading technology.As a member of the Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers. You’ll provide leadership in the application of new technologies to large scale server deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications:- 7+ years of ASIC implementation, synthesis, STA and physical design in deep sub-micron nodes (16nm or smaller) experience- 7+ years of digital design in communication systems experience- 7+ years of full-custom analog or RF layout experience- 7+ years of wireless communications systems and implementation experience- 8+ years of creating and maintaining automation frameworks for Post-Silicon Flow experience- 7+ years of verification in communication systems experience- 5+ years of UVM, C, System C, and scripting experience- 3+ years of emulation experience- Bachelor's degree in Electrical Engineering or a related field- Knowledge of UVM and Matlab- Knowledge of implementing chips with multiple power islands and power gating- Knowledge of multiple access systems including OFDMA, TDMA, and CDMA- Knowledge of end-to-end network system architecture from wireless physical layer to application endpoints- Knowledge of serial protocols including SPI, I2C, I3C, and UART- Knowledge of Python and Embedded C programming- Experience in communication theory, OFDM, MIMO, Digital/Wireless Communication Systems or RF engineering- Experience with current and upcoming RF standards in cellular (4G/5G), WiMAX, 802.11ad, microwave backhaul, DVB-S2 / DVB-C, or related broadband wireless standards- Experience leading or solely developing methodology and scripts for physical synthesis- Experience taping out chips that have gone into high volume production- Experience developing products for volume production- Experience low power design techniques- Experience delivering products to volume production- Experience in modem L1/L2 algorithms development and architectures- Experience in developing link and system level simulators using MATLAB, Python, or C++- Experience in test setup automation using MATLAB, Python, or Pearl- Experience with Agile, TDD, BDD, CI, and Git- Experience developing PHY/MAC layer HW/SW targeting SoCs, FPGAs, and general-purpose processors- Experience leading technical initiatives and key deliverables- Experience with version control systems and CI/CD pipeline implementation- Experience in Bare Metal Environment development, including linker scripts, page tables and NVIC Preferred Qualifications:- Master's degree or Ph.D. degree in Electrical Engineering or related field- Experience in RTL coding and debug, as well as performance, power, area analysis and trade-offs- Experience with modern ASIC/FPGA design and verification tools- Experience with SOC bring-up and post-silicon validationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Cupertino - 183,000.00 - 247,600.00 USD annuallyUSA, TX, Austin - 159,200.00 - 215,300.00 USD annually

Job DescriptionAI is rewriting the rules of software development. Our engineers use AI agents to write, refactor, and ship code at a pace that was impossible two years ago. But that velocity is only real if the infrastructure behind it can keep up. We're looking for an Acceleration-focused Engineer who doesn't just support AI-augmented development, but pushes its boundaries alongside the rest of the team.This is a highly hands-on role where you'll be an AI-native engineer yourself, using agents and generative tools to build the OS images, CI/CD systems, developer workflows, and internal platform capabilities that help engineers develop, test, ship, and debug software across robot, device, and cloud surfaces. You'll own the bring-up and continuous delivery of full OS images to application and autonomy teams, and you'll design the technical foundations that improve engineering velocity, reduce toil, and increase software quality, making pragmatic architecture decisions based on the organization's stage, scaling needs, and safety/security requirements. Your work determines how quickly the team can go from code change to validated result on real hardware.A core part of this role is AI enablement: embedding AI-native tooling and agentic automation directly into engineering workflows so that build, test, triage, and deployment become faster, more reliable, and require less manual effort. We're looking for someone who enjoys building robust internal platforms, modern robotics OS stacks, and AI-assisted workflows that other engineers rely on.Key job responsibilitiesAs a Builder Acceleration Engineer you'll own the systems that keep the development feedback loop fast and reliable as AI-driven development dramatically increases code throughput. You'll build and maintain CI/CD pipelines, automated test environments, on-target deployment workflows, and developer-facing tooling across a complex embedded platform.- Design and implement CI/CD pipelines supporting parallel build, test, and deployment across multiple compute targets (Linux application processors, real-time microcontrollers, safety-critical processors)- Build automated test infrastructure that scales with high commit volume: test orchestration, parallelization, flaky test detection, and feedback loops that give signal fast- Embed AI-native tooling and agentic automation into engineering workflows: automated failure triage, intelligent test selection, AI-driven code review checks, root-cause analysis for pipeline failures, and self-serve workflows that reduce manual intervention- Develop on-target deployment automation for target hardware so engineers get hardware-validated feedback without manual flash cycles- Own image build, release management, and OS image composition including versioning, reproducible builds, commit-to-image traceability, and working knowledge of the platform stack (BSP, kernel configuration, device trees, root filesystem layers)- Define and track engineering effectiveness metrics (build times, queue times, test failure rates, flaky test trends, deployment lead time) and build developer-facing dashboards that surface actionable insights- Maintain OTA update infrastructure and data collection pipelines, bringing software to test robot fleets and telemetry back to cloud storage for analysis- Design and maintain containerized build and development environments that minimize friction in the inner development loop- Ensure software supply chain integrity through reproducible builds, image signing, artifact provenance tracking, and access controls across the build and release pipelineA day in the lifeYou check the CI dashboard and spot a spike in overnight failures from concurrent agent-driven commits. You quarantine a flaky HIL test and push a fix. At standup, you demo the new parallel test runner that cuts pipeline time from 45 minutes to 20. Then you spend a few hours paired with a platform EE and work on the automated flash-and-validate sequence for the new custom hardware boards. You wrap the day working with another SDE to trace why their node passes in the containerized environment but fails on-target, finding a timing difference in the test harness.About the teamFauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces.We believe that future won't arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We're changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We're building robots that feel responsive, expressive, and genuinely useful.At Fauna, you'll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It's an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build.If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we're interested in hearing from you. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field- - 3+ years of software engineering experience with a focus on CI/CD infrastructure, developer tools, or build systems- - Proficiency in Python and at least one other infrastructure automation language- - Experience designing and maintaining CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar) with a focus on speed and reliability at scale- - Experience with Linux-based OS development and deployment, including building OS images, BSP/kernel work, init/services configuration, and OTA update systems- - Familiarity with AI-assisted development workflows and the infrastructure challenges of high-volume automated code generation- - Experience with containerization and build environment management (Docker, Kubernetes, or similar)- - Experience with build systems (CMake, Bazel, Make, or similar) and cross-compilation for embedded or multi-architecture targets Preferred Qualifications:- - Experience building on-target test infrastructure that deploys and validates software on physical hardware (development boards, HIL rigs, or device farms)- - Experience with OTA update frameworks or software deployment systems for embedded or IoT devices (SWUpdate, RAUC, Mender, or similar)- - Experience building developer-facing dashboards or observability tooling (Grafana, custom web UIs, or similar)- - Experience with cloud infrastructure (AWS) for data pipelines, telemetry collection, or fleet management- - Background in robotics, consumer electronics, autonomous vehicles, or other complex embedded product development- - Experience with heterogeneous compute platforms, and ARM-based embedded hardware- - Experience with simulation or emulation environments for embedded software validation- - Strong communication skills with ability to explain infrastructure decisions and trade-offs to engineers across disciplines- - Experience building AI-assisted developer tools or integrating LLMs into engineering workflows (automated triage, test generation, agentic automation, or similar)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.You'll do great in this role if you are: - Passionate about creating elegant, simple to understand designs- Able to balancing customer experience, business goals, and technical constraints- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem- Have advanced knowledge of emerging AI/ML applications in user experienceKey job responsibilities- Lead end-to-end design for a brand new customer service tools, from concept to launch- Partner with product, engineering, and research teams to deliver impactful solutions- Lead design reviews and workshops to align stakeholders and drive decisions- Create user interfaces that reveal meaningful patterns to users- Develop and validate solutions through user research and iterative testing- Build compelling narratives that connect customer insights to business opportunities- Experiment with innovative tools and UX best practices to drive and define new ways of workingA day in the lifeYou'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.About the team The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated. Basic Qualifications:- 7+ years of design experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience in delivering design solutions for projects of large scope and complexity- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar Preferred Qualifications:- Experience defining and maintaining design patterns and UX standards- Experience applying scrum to visual or UX design processes- Experience with hands-on visual design- Experience working with stakeholders to plan and execute programs that are strategic in natureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually

Job DescriptionA part of the exponentially growing Amazon advertising software team, our team focuses on software products and features that enable ads on Alexa devices. We offer a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Amazon innovation. This is your opportunity to help us in exploring new ideas & technology to expand our advertising products. You will be continually experimenting with new ideas that will delight our customers, and innovate to simplify existing models to provide faster, better and more optimized experiences. This is a strategic initiative for the company and we are growing quickly. If you are curious and excited about tackling the most challenging problems in technology and business, you will love it here! Key job responsibilitiesAs an engineer, you enjoy working on MVP products & innovating on behalf of the customer. You are motivated to own & deliver features by working across the tech stack, whether it is Services, big data, programming on android, UI or anything in between – basically a developer that loves to take on new challenges and refuses to get comfortable with status quo. You enjoy building elegant systems that will scale to support millions of users. Passion for the customer and their experience with our products is a key requirement for you. You take pride in shipping robust, high-quality software. It won’t be easy. The challenges that come with scale and balancing speed of execution with long-term thought will pose interesting, unique technical problems. These are big challenges that will move the needle for our advertising program. Join us today to be part of this highly motivated and fun-loving team!We are an entirely product-focused team. Our design & code touches device software, backend services, device & server UI, big-data pipelines and everything in between. Basic Qualifications:- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience Preferred Qualifications:- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionAmazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.You'll do great in this role if you are: - Passionate about creating elegant, simple to understand designs- Able to balancing customer experience, business goals, and technical constraints- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem- Have advanced knowledge of emerging AI/ML applications in user experienceKey job responsibilities- Lead end-to-end design for a brand new customer service tools, from concept to launch- Partner with product, engineering, and research teams to deliver impactful solutions- Lead design reviews and workshops to align stakeholders and drive decisions- Create user interfaces that reveal meaningful patterns to users- Develop and validate solutions through user research and iterative testing- Build compelling narratives that connect customer insights to business opportunities- Experiment with innovative tools and UX best practices to drive and define new ways of workingA day in the lifeYou'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.About the team The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated. Basic Qualifications:- 7+ years of design experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience in delivering design solutions for projects of large scope and complexity- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar Preferred Qualifications:- Experience defining and maintaining design patterns and UX standards- Experience applying scrum to visual or UX design processes- Experience with hands-on visual design- Experience working with stakeholders to plan and execute programs that are strategic in natureAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually

Job DescriptionAre you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are a critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international marketplaces (e.g. UK, Germany, Japan, Middle East etc.). ISS also enables global selling, helping Sellers in one country expand and sell internationally. Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, the Central Science Team of Amazon's International Seller Services has an exciting opportunity for you as an Applied Science Manager. We are seeking an experienced science leader who is adept at a variety of skills; especially in generative AI, computer vision, and large language models that will help international sellers succeed as they sell on Amazon. The right candidate will provide science leadership, establish the right direction and vision, build team mechanisms, foster the spirit of collaboration and innovation within the org, and execute against a roadmap. This leader will provide both technical direction as well as manage a sizable team of scientists. They will need to be adept at recruiting, launching AI models into production, writing vision/direction documents, and building team mechanisms that will foster innovation and execution. Additionally, while the position is based in Seattle, this leader will interact with global leaders and teams in Europe, Japan, China, Australia, and other regions.Key job responsibilitiesKey job responsibilitiesResponsibilities include: * Drive end-to-end applied science projects that have a high degree of ambiguity, scale, complexity. * Provide technical / science leadership related to NLP, computer vision and large language models. * Research new and innovative machine learning approaches. * Recruit high performing Applied Scientists to the team and provide mentorship. * Establish team mechanisms, including team building, planning, and document reviews. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. Basic Qualifications:- 5+ years of scientists or machine learning engineers management experience- PhD in Computer Science, Computer Engineering, or related technical field; OR Master's Degree in Computer Science, Computer Engineering, or related technical field with 5+ years of experience as a Scientist/Engineer.- Knowledge of ML, NLP, Information Retrieval and Analytics Preferred Qualifications:- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers- Experience programming in Java, C++, Python or related languageAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 183,800.00 - 248,700.00 USD annually

Job DescriptionExternal job descriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.Key job responsibilitiesKey Responsibilities and Job Elements:Support, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications:- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications:- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, TX, Dfw Airport - 70,000.00 - 90,900.00 USD annually

Job DescriptionAmazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.You'll do great in this role if you are: - Passionate about creating elegant, simple to understand designs- Able to balancing customer experience, business goals, and technical constraints- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem- Have advanced knowledge of emerging AI/ML applications in user experienceKey job responsibilities- Build end-to-end designs for a brand new customer service tools, from concept to launch- Partner with product, engineering, and research teams to deliver impactful solutions- Participate in design reviews and workshops to align stakeholders on UX direction and delivery- Create user interfaces that reveal meaningful patterns to users- Experiment with innovative tools and UX best practicesA day in the lifeYou'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior designers and project leadership, ensuring prioritized outcomes through design excellence.About the team The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated. Basic Qualifications:- 3+ years of design experience- Have an available online portfolio- Bachelor's degree in graphic design, interactive design, or equivalent- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar- Experience in delivering design solutions as a UX designer or interaction designer Preferred Qualifications:- Experience working in a collaborative team and working directly with developers for implementation of designs- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in visual design expertise demonstrated through mockups and style guides- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a Delivery Consultant specializing in Data to join our Healthcare and Life Sciences (HCLS) practice. You will be at the center of the most consequential shift in enterprise technology: making organizations truly AI-ready. Every agentic AI system, every foundation model grounded in enterprise knowledge, and every GenAI application that moves from prototype to production depends on the data layer beneath it - and that's what you build. You will design and implement modern data platforms (lake, lakehouse, mesh), architect data pipelines that transform raw, fragmented data estates into governed, AI-ready assets; and design and implement enterprise RAG architectures, vector stores, semantic ontologies, and knowledge graph architectures that allow foundation models and AI agents to reason accurately, access data securely, and execute autonomously within regulated environments. You will work hands-on inside HCLS customer environments with complex data lineage, regulatory overlays (GxP, HIPAA, CDISC), and legacy systems, and ship production-grade data products that serve multiple downstream consumers, from ML model training to agentic orchestration layers. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using AWS services. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing and AI transformation initiatives. This role requires approximately 50% co-location on site with customer, AWS and partner teams within the U.S. 10044Key job responsibilities- Design and implement production-grade data pipelines, data lakes, lakehouses, and data mesh architectures within enterprise HCLS environments, integrating with legacy systems and existing data governance frameworks - Build data products that serve multiple downstream applications and use cases — from AI/ML model training to agentic AI systems, ensuring data quality, lineage, and reliability at scale - Operate with a high degree of autonomy within fast-moving delivery engagements, making judgment calls on data modeling, pipeline design, and architecture without waiting for perfect specifications or constant oversight - Navigate complex data access, security, and privacy requirements unique to pharma and healthcare including GxP compliance constraints, HIPAA, and regulatory data governance frameworks - Architect contextual knowledge layers, including ontologies and knowledge graphs leveraging AWS Context, Amazon Bedrock Knowledge Bases, and custom ontology extensions to equip AI agents with the vocabulary and guardrails to reason accurately and execute autonomously within regulated environments - Collaborate across organizational boundaries to secure data access, understand source system context, and resolve data quality challenges with teams across customer IT, business, and partner organizations - Deliver iteratively when requirements are ambiguous, translating incomplete business needs into well-architected data solutions that can evolve as customer understanding matures - Apply AI-DLC (AI-accelerated Development Life Cycle) methodologies to data delivery to redesign data workflows to become AI-native for accelerated scale and pace About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.  Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.  Basic Qualifications:- 5+ years of cloud architecture and solution implementation experience- Bachelor's degree, or 7+ years of professional or military experience- 5+ years of experience in data engineering, data architecture, and/or data platform development, with hands-on implementation of production data pipelines- Experience with modern data platform design patterns, including data lakes, lakehouses, data mesh, and zero-ETL patterns and streaming architectures, using services such as Amazon SageMaker Lakehouse, SageMaker Unified Studio, Amazon S3 Tables, Amazon Redshift, and zero-ETL integrations- Experience with architecting and engineering ontologies and knowledge graphs in enterprise environments Preferred Qualifications:- AWS certifications in Data Analytics or Machine Learning Specialty preferred- Experience in the healthcare and life sciences industry, including familiarity with compliance and security frameworks (HIPAA, GxP) and clinical data standards (OMOP, CDISC, FHIR)- Hands-on experience with Apache Iceberg, Spark, Databricks, Snowflake, Kafka, or equivalent distributed data processing frameworks- Experience designing and implementing knowledge graph architectures, ontology models, or semantic data layers that support AI/ML and agentic AI systems- Experience with data governance and cataloging tools (e.g., AWS Glue Data Catalog, Collibra, Alation) and data lineage tracking and designing data access patterns that support identity and least-priviledge access- Experience collaborating with customer business teams, IT, and partner organizations to understand data requirements and resolve access challenges and conveying technical concepts to both technical and business audiences.- Proficiency in AI-DLC or equivalent AI-accelerated development methodologies — including prompt engineering as a development discipline, mob programming with AI, and experience validating AI-generated data pipeline code for production deployment in regulated environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, IL, Chicago - 153,600.00 - 207,800.00 USD annuallyUSA, MA, Boston - 153,600.00 - 207,800.00 USD annuallyUSA, NC, Raleigh - 153,600.00 - 207,800.00 USD annuallyUSA, VA, Arlington - 153,600.00 - 207,800.00 USD annuallyUSA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Job DescriptionManage a team that maintains cloud infrastructure for global data center operations! As a Data Center Manager, you will solve complex technical challenges and drive operational excellence across our global data center network. Manage high-performing technical teams that operate critical infrastructure. Develop and optimize processes to improve operational metrics. Drive performance to meet Amazon's rapid data center growth demands. Build strong relationships with internal teams and external vendors. Implement innovative solutions to complex infrastructure challenges.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Key job responsibilities• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.• Maintaining existing Data Centers• Helping build and bring online new Data Centers• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve• Assisting & managing relationships with external vendors & contractors• Liaising with internal teams & management groups• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Basic Qualifications:- 4+ years of technical team management experience- 4+ years of operational experience- Experience in program or project management including the delivery of cross-functional projects Preferred Qualifications:- Experience with technical writing- Experience conducting interviews and making effective hiring decisions- Experience in creating process improvements with automation and analysis, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes- Project Management Professional (PMP) or equivalent certification- Experience scaling an organization through rapid growth or expansion- 2+ years of operations management experience in a fast-paced, high-availability, or 24/7 environment- Ability to work on a flexible schedule including days, nights, and/or weekendsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.